Digimerge DNR308P1 User Manual
DNR300 Series
Quick Networking Guide
This guide will show you how to set up your system for connection over the Internet using a PC,
Smartphone, or Tablet.
Before You Start:
Make sure you have:
• A router and high-speed Internet access (not included).
• Connected the NVR to a router or switch on your network using an Ethernet cable. See the Quick
Connection Guide for details.
• A PC connected to the same network as your NVR.
• Mac users, please visit www.digimerge.com for instructions.
Network Video Surveillance Recorder
Local Connection (for PC)
2
a
Install CMS software for PC from the CD
or from www.digimerge.com on a
computer in the same LAN as the NVR.
Click Config Manager>Device Manage.
b
c
Click Search Device. If a Windows Firewall
e
Enter the User Name (default: admin) and
Password (default: 000000) for the NVR and
click OK.
Click OK.
f
g
Click Device List. Click + next to No Group.
Find Your IP and MAC Address
1
Press the Enter button on the remote control.
OR
Left-click and login if prompted (Default User Name:
admin; Default Password: 000000). Click on
the navigation bar.
Record your information below:
IP ADDRESS: . . .
alert appears, click Allow.
Check the NVR and click Add Management.
d
Click Search
Device
Check the NVR
Click Add
Management
Double-click the NVR. Click-and-drag the NVR
h
to the display area to view.
Click-and-drag the
NVR to the display
area to view
Click Device
List
Click + next
to No Group
Double-click
the NVR
MAC ADDRESS: - - - - -
Port Forwarding
3
Manually forward ports 80 and 35000 to the NVR’s IP address.
All routers are different. To port forward your router, please refer to your router’s user
manual.
An example of a port forwarding screen is shown for illustration purposes:
EXAMPLE
4
Register for FLIR DDNS
a
Open your web browser and go to:
http://ddns.myddns-flir.com
Click Create Account.
b
Complete the System Information fields:
d
DNR300
Product License:
Select your product
model from the
Product License
drop down menu
(i.e. DNR300).
URL Request:
Choose a URL for your
DDNS connection
(i.e. your name, your
company or business
name, or anything of
your choice).
<Product Code><MAC Address>:
Locate the MAC address
of your NVR (press the
Enter button on the
remote control or front
panel to find the MAC
address.
80 80HTTP 12
35000 12Client 35000
NOTE: An automatic port forwarding wizard is available from www.digimerge.com.
c
Complete the Account Information fields
with your personal information. Complete
the Warranty Information with your purchase
details (optional).
f
Record your
information here:
DDNS User Name: ____________
DDNS Domain Name: ___________
DDNS Password: ___________
e
Once the information has been entered,
click Create New Account. Your Account
information will be sent to you at the email
Address you used in Step c.
DNR300 Series
5
a
b
c
d
Quick Networking Guide
Enable DDNS on your DVR
Once you have registered for free DDNS service, use the information in the confirmation
email (recorded in Step 4f) to configure DDNS settings on your system.
In live view, right-click and then click Main
Menu. Login using the admin account if
prompted (Default User Name: admin;
Default Password: 000000).
Click Setting > Network.
Click Network Setting.
Check DDNS.
Configure the following:
f
Connect Over the Internet
6
Install CMS software for PC
a
from the CD or from
www.digimerge.com on a
remote computer.
Click Config Manager >
b
Device Manage.
c
Click Manual Add.
Configure the following:
d
Network Video Surveillance Recorder
5
Port: Enter Client Port (default: 35000).
6
User: Enter User Name (default: admin).
7
Password: Enter Password (default: 000000).
Click Add, then click OK.
e
Click Device List.
f
g
Click + next to No Group.
Quick Reference
Default passwords:
User Name Password
Local System Access, Remote
Access, and Mobile Connection
CMS Software Login • admin • admin
Default system ports:
• HTTP Port: 80
• Client Port: 35000
• admin • 000000
e
Double-click DDNS.
Ensure Enable is checked. The checkbox will
be white when DDNS is enabled.
Domain Name: Enter the Domain Name
from the confirmation email you received
after registering for DDNS.
User ID: Enter the User Name from the
confirmation email.
Password: Enter the Password from the
confirmation email.
g
Click OK.
NOTE: It may take between 10~15
minutes for the DDNS server to update with
your new DDNS address.
1
2
3
4
5
6
7
Title: Enter a name of your choice.
1
Type: Select NVR.
2
Add type: Select Domain name.
3
Domain name: Enter the DDNS Domain Name
4
(recorded in 4f) followed by .myddns-flir.com.
tomsmith.myddns-ir.com
Double-click the NVR. Click-and-drag
h
the NVR to the display area to view.
Click-and-drag the
NVR to the display
area to view
Click Device
List
Click + next
to No Group
Double-click
the NVR
• UDP: 35001 (special applications only)
• RTSP: 554 (special applications only)
HTTP and Client ports must be port forwarded to enable access to the
system over the Internet. See Step 3 for details.
Troubleshooting
Error Possible Causes Solutions
Cannot connect
to the NVR over
the Internet
• Ports not forwarded • Port forward the ports shown above.
See Step 3 for details.
• DDNS Setup not
completed
• Ports are blocked
by Internet Service
Provider (ISP)
• Complete Steps 4 & 5 to register
your NVR for DDNS.
• Some ISP’s block port 80. Reassign
the HTTP port to anything above
1026. Re-complete Step 3 with the
new port number. If this does not
work, contact your ISP for assistance.
7
Mobile Connection
iPhone Android
Install FLIR SyncroIP NVR for free from the
a
App Store.
Tap the FLIR SyncroIP NVR icon.
b
Tap .
c
Tap Device Manager.
d
Tap Add>Manually Add.
e
Configure the following, then tap Save:
f
1.
Name: Enter a name for your NVR
of your choice.
2.
Address: Enter your DDNS
address (e.g. tomsmith.myddns-flir.com).
3.
Port: Enter the Client Port
(default: 35000).
4.
Username: Enter the NVR’s User
Name (default: admin).
5.
Password: Enter the NVR’s
Password (default: 000000).
6.
Channel: Enter the number of
channels your NVR has.
g
Tap , then tap Live Preview.
Tap + on one of the display areas and select the
h
camera you would like to open in selected display
area. Repeat to view additional cameras.
1
2
3
4
5
6
tomsmith.myddns-ir.com
NOTE: You must complete ALL previous steps before connecting using a mobile device. For other mobile platforms, visit www.digimerge.com for details.
iPad
Install FLIR SyncroIP NVR HD for free from the
a
App Store.
Tap the FLIR SyncroIP NVR HD icon.
b
Tap , then .
c
Tap Device Manager, and then tap Add.
d
e
Configure the following, then tap Save:
1.
Name: Enter a name for your NVR
of your choice.
2.
Address: Enter your DDNS
address (e.g. tomsmith.myddns-flir.com).
3.
Port: Enter the Client Port
(default: 35000).
4.
User Name: Enter the NVR’s User
Name (default: admin).
5.
Password: Enter the NVR’s
Password (default: 000000).
6.
Channel amount: Enter the
number of channels your NVR has.
Tap .
f
g
In landscape mode:
• Tap a channel and then
select the camera you
would like to view on the
left.
1
2
3
4
5
6
tomsmith.myddns-ir.com
In portrait mode:
• Tap + on one of the
display areas and select
the camera you would
like to open.
Install FLIR SyncroIP NVR for free from the
a
Google Play Store.
Tap the FLIR SyncroIP NVR icon.
b
Tap .
c
Tap Device Manager.
d
Tap Add>Manually Add.
e
Configure the following, then tap Save:
f
1.
Name: Enter a name for your NVR
of your choice.
2.
Address: Enter your DDNS
address (e.g. tomsmith.myddns-flir.com).
3.
Port: Enter the Client Port
(default: 35000).
4.
Username: Enter the NVR’s User
Name (default: admin).
5.
Password: Enter the NVR’s
Password (default: 000000).
6.
Channel: Enter the number of
channels your NVR has.
g
Tap , then tap Live Preview.
Tap + on one of the display areas and select the
h
1
2
3
4
5
6
tomsmith.myddns-ir.com
camera you would like to open in selected display
area. Repeat to view additional cameras.
a
b
c
d
e
f
g
Android Tablet
Install FLIR SyncroIP NVR HD for free from the
Google Play Store.
Tap the FLIR SyncroIP NVR HD icon.
Tap , then .
Tap Device Manager, and then tap Add.
Configure the following, then tap Save:
1.
Name: Enter a name for your NVR
of your choice.
2.
Address: Enter your DDNS
address (e.g. tomsmith.myddns-flir.com).
3.
Port: Enter the Client Port
(default: 35000).
4.
User Name: Enter the NVR’s User
Name (default: admin).
5.
Password: Enter the NVR’s
Password (default: 000000).
6.
Channel amount: Enter the
number of channels your NVR has.
Tap .
In landscape mode:
• Tap a channel and then
select the camera you
would like to view on the
left.
1
2
3
4
5
6
tomsmith.myddns-ir.com
In portrait mode:
• Tap + on one of the
display areas and select
the camera you would
like to open.
Could connect to
system previously,
but no longer can
Cannot connect
to the NVR using
a smartphone or
tablet
• Multiple routers
installed in local
network
• NVR internal IP
address has changed
• IP address used
from outside local
network
• Router is blocking
DDNS connection
from internal
network
• If you have multiple routers,
additional setup may be required.
See the Port Forward Wizard Manual
on www.digimerge.com.
• This can occur if your router resets
due to power failure. Set up a fixed
IP address for your NVR. See the
Instruction Manual on the CD for details.
• Use the DDNS address to connect to
the NVR using a mobile application.
See Step 7.
• Turn off WiFi connection and
attempt to connect using 3G or
mobile network
Need Help?
Latest software and manuals available on
www.digimerge.com
For support, visit
www.digimerge.com
www.flir.com/security
Information in this document is subject to change without notice. As our products are subject to continuous
improvement, Digimerge Technologies Inc., a FLIR company, and our subsidiaries reserve the right to
modify product design, specifications and prices, without notice and without incurring any obligation.
E&OE © 2013 FLIR / DIGIMERGE. All rights reserved.
DNR300 Series Quick Network Guide - English - R1
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