Digimerge DND7220 Hardware Manual

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HARDWARE MANUAL
English version 1.0
Copyright © 2007 Digimerge Technologies Inc.
DND7220 Series
DND7220 Networkable Camera
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The Digimerge DND7220 is a vandal resistant and weatherproof Network Dome camera is designed for harsh commercial, industrial and institutional applications. It’s small size and advanced performance features, including 30ft. (10m) IR illumination range and Varifocal lens, put the DND7220 in a class by itself.
With advanced features, such as auto detect, dual-codec, power over ethernet and compatibility with a variety of video management software platforms, the DND7220 takes network performance to a whole new level.
Visit us on the web for a full range of IP Products at:
http://www.digimerge.com
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO A QUALIFIED SERVICE PERSONNEL
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD,
DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE
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OF PLUG TO WIDE SLOT, FULLY INSERT.
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Important Safeguards
Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacture process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. Please read them carefully before operating your video product.
Installation
1. Read and Follow Instructions - All the safety and operating instructions should be read before the video product is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the video product and in the operating instructions.
4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug.
A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety.
If the provided plug does not fit into your outlet, consult an electrician.
5. Power Sources - This video product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your location, consult your video dealer. For video products intended to operate from battery power, or other sources, refer to the operating instructions.
6. Overloading - Do not overload wall outlets with extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.
7. Power-Cord Protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the video product.
8. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the video product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the video equipment on a bed, sofa, rug, or other similar surface. This video product should never be placed near or over a radiator or heat register. This video product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided and the video product manufacturer’s instructions have been followed.
9. Attachments - Do not use attachments unless recommended by the video product manufacturer as they may cause a hazard.
10. Water and Moisture - Do not use this video product near water. For example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.
Caution: Maintain electrical safety. Powerline operated equipment or accessories connected to this unit should bear the UL listing mark of CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.
11. Accessories - Do not place this video equipment on an unstable cart, stand, tripod, or table. The video equipment may fall, causing serious damage to the video product. Use this video product only with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with the video product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.
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Important Safeguards
Service
13. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.
14. Conditions Requiring Service - Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions.
A. When the power supply cord or plug is damaged.
B. If liquid has been spilled or objects have fallen into the video product.
C. If the video product has been exposed to rain or water.
D. If the video product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the video product to its normal operation.
E. If the video product has been dropped or the cabinet has been damaged.
Use
19. Cleaning - Unplug the video product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
20. Product and Cart Combination - Video and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the video product and car combination to overturn.
21. Object and Liquid Entry - Never push objects for any kind into this video product through openings as they may touch dangerous voltage points or “short-out” parts that could result in a fire or electric shock. Never spill liquid of any kind on the video product.
22. Lightning - For added protection for this video product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the video product due to lightning and power line surges.
F. When the video product exhibits a distinct change in performance. This indicates a need for service.
15. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the video product manufacturer can prevent fire, electric shock or other hazards.
16. Safety Check - Upon completion of any service or repairs to this video product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the video product is in safe operating condition.
17. Wall or Ceiling Mounting - The Cameras provided with this system should be mounted to a wall or ceiling only as instructed in this guide, using the provided mounting brackets.
18. Heat - The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.
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General Precautions
NOTE
This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage.
However, it is imperative that the user follows this manuals guidelines to avoid improper usage which may result in damage to the unit, electrical shock and fire hazard injury
In order to improve the feature functions and quality of this product, the specifications are subject to change without notice from time to time.
FCC CLASS B NOTICE
Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not in­stalled and used in accordance with the instruction, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be determined by turning the equipment on and off), the user is encouraged to try to correct the interference by one or more of the following measures:
z Reorient or relocate the receiving antenna z Increase the separation between the equipment and receiver z Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected
z Consult the dealer or an experienced radio or television technician for assistance
General Precautions
1. All warnings and instructions of this manual should be followed
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning
3. Do not use this unit in humid or wet places
4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not be blocked
5. During lightning storms, or when the unit is not used for a long time, disconnect the power supply, antenna, and cables to protect the unit from electrical surge
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DIGIMERGE TECHNOLOGIES INC.
http://www.digimerge.com
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DND7220 Camera Features
SECTION 1
DND7220 Camera Features
Technology
• High Resolution Sony Super HAD 1/3” CCD (540TVL)
• Hybrid Technology Allows for Integration into IP Networks as well as Traditional Analogue Surveillance Systems
• MPEG4 / MJPEG Dual Codec
• Full D1 Resolution (720x480) at up to 30fps
• Varifocal 3.7-12.0mm Lens
• 30ft IR Night Vision Range / Fixed IR Cut Filter
• Vandal Resistant / Weatherproof Housing (IP66 Compliant)
• Mountable Using Bottom or Side Conduit
• Multi-Channel NVR Viewing / Recording Software Included
Advanced Features
• Built-in HTTP Web Server.
• IP address assignment via DHCP.
• Provides recording functions on remote host storage devices.
• DDNS support for dynamic IP application.
• Remotely upgradeable firmware.
• Video stream supported by media players (i.e. Apple Quicktime™, VLC Player, Media Player).
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TOC
Table of Contents
Table of Contents
Section 1 - GETTING STARTED ....................................................... 9~10
Package Contents ......................................................................... 10
Section 2 - PRODUCT OVERVIEW ................................................. 11~14
DND7220 - Cable Connections .................................................... 12
DND7220 - Camera Lens Adjustments ......................................... 13
Section 3 - INSTALLATION ............................................................. 15~20
Installation Overview ................................................................ 16~20
Installing the Base ........................................................................................................ 16
Adjusting the Lens ........................................................................................................ 17
Connecting the Cables ................................................................................................. 18
Software Installation Overview ..................................................................................... 20
Section 4 - NETWORK CONNECTIVITY ......................................... 21~29
Network Connectivity Overview ..................................................... 22
Locating the MAC and IP Address ................................................. 23
Router Port Forwarding ................................................................. 24
Setting Up Your DDNS Account .............................................. 25~26
DigiViewer DDNS Setup ................................................................ 27
Remote Access with Internet Explorer ..................................... 28~29
Internet Explorer Security Warnings ............................................................................. 28
Internet Explorer Security Warnings - Program Installation .......................................... 29
Internet Explorer Security Warnings - Windows Firewall .............................................. 29
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Table of Contents
TOC
Table of Contents
Section 5 - APPENDICES ................................................................ 31~42
Appendix #1 - Camera Specifications ...................................... 32~33
Hardware ...................................................................................................................... 32
Network ........................................................................................................................33
Management ................................................................................................................. 33
Other ............................................................................................................................. 33
Appendix #2 - Changing the Cable Position............................ 34~36
Port Diagram - Circuit Board ......................................................................................... 36
Appendix #3 - Changing the Camera Network Settings ................ 37
Menu - Edit Network Parameters .................................................................................. 37
Appendix #4 - Power Over Ethernet (PoE) .............................. 38~39
Appendix #5 - Hardware Reset ................................................ 40~41
DigiViewer Reset .......................................................................................................... 40
Hardware Reset ...................................................................................................... 40~41
Digimerge IP Products................................................................... 42
Digimerge Warranty ................................................................. 43~44
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SECTION 1
GETTING STARTED
Package Contents...........................10
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Package Contents
Package Contents
The unit comes with the following components:
SECTION 1
High Resolution Dual-Codec Vandal Resistant
Day/Night Dome Network Camera
12V DC Power Adaptor
2 x Allen Keys for Security
Screws
Mounting Hardware
Software CD & Quick
Installation Guide
CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE
SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.
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SECTION 2
PRODUCT OVERVIEW
DND7220 - Cables............................12
DND7220 - Camera Lens.................13
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DND7220 - Cable Connections
DND7220 - Cable Connections
All Camera Connections are available on the external Cable.
SECTION 2
1
2
3
4
5
1. ETHERNET PORT / PWR / NET LED INDICATORS - Connect an Ethernet Cable to the RJ-45 Ethernet port to connect the Camera to the network.
• The Red PWR LED indicates the Power state of the Camera (ON/OFF).
• The Yellow NET LED indicates the Network state of the Camera. The LED will blink when network communication occurs.
NOTE: This Camera IS NOT PoE Enabled, however it can be connected to PoE with optional equipment. Refer to Appendix #4 for details.
2. ALARM BLOCK - Connect COM, NO, ALARM and GND cables to the Alarm Block. For more details on the available connections, please see the Installation Section in this manual.
3. BNC CONNECTOR - Connect to a CCTV Monitor or DVR (optional) for analogue (non-IP) Video Stream.
4. AUDIO CONNECTOR (RCA) - Connect the Camera to the audio on a CCTV Monitor or DVR (optional)
5. POWER INPUT CONNECTOR - Provides power to the Camera when using the 12V DC Power Adaptor.
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SECTION 2
DND7220 - Camera Lens
DND7220 - Camera Lens Adjustments
The Camera Lens can be adjusted when the camera Dome Cover is removed.
1
2
3
1. FOCUS CONTROL - Use a screwdriver to focus the lens of the Camera.
2. ZOOM CONTROL - Use a screwdriver to set the focus on the Camera.
3. TILT SCREW - Loosen the screws on both sides of the Tilt mount to adjust the angle of the Camera Lens. Tighten the screws to hold the position.
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SECTION 3
INSTALLATION
Installing the Base ...............................16
Adjusting the Lens ..............................17
Connecting the Cables ..................18~19
Software Installation Overview ............20
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Installation Overview
Installation Overview
There are 3 mains steps required to perform a successful installation:
• Hardware installation:
A. Installing the Base
B. Adjusting the Lens
C. Connecting the Cables
• Software installation
• Network configuration
A. Installing the Base
NOTES:
• If you wish to change the Cable Location (Cable Conduit), please refer to Appendix #2 prior to installation.
• Do not remove the Dome Cover Plastic Protector until the end of the installation.
1
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1. Remove the Cover from the Camera by removing the 4 securing screws using the large silver proprietary Hex Tool.
2. Attach the base to a Wall or Ceiling:
i. Hold the base up to the desired location. Use a Pencil
or Marker to mark the 4 hole locations.
ii. Use a drill with the correct bit type, and drill holes
on the marked positions. Hammer the Screw Plugs (included with the Hardware Pack) into the holes.
iii. Place the rubber washer onto the screw (both
provided with the Hardware Pack). Repeat for all screws.
iv. Use a screwdriver to install the 4 screws through
the holes in the base into the mounting surface.
2i.
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SECTION 3
Installation Overview
B. Adjusting the Lens
NOTE: The lens should be adjusted prior to reattaching the camera cover. If you are adjusting the Camera using a direct connection to a PC, you will need to use a Crossover Ethernet Cable, or use the BNC Analogue Output.
1. Adjust the Angle, Zoom and Focus controls:
i. Loosen the two screws on the side of the Lens. Adjust
the Angle of the Lens assembly, and tighten the screws to hold the assembly in the desired position.
ii. Use a screwdriver to loosen the Zoom screw. Move
the adjusting screw left and right to turn the Zoom Ring. Once the lens is set to the desired Zoom, tighten the screw to hold the lens placement.
i.
ii.
iii. Use a screwdriver to loosen the Focus screw. Move
the adjusting screw left and right to turn the Focus Ring. Once the lens is set to the desired Focus, tighten the screw to hold the lens placement.
iv. Replace the Cover on the Camera Base and attach
with the 4 securing screws with the Security Hex tool.
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iii.
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Installation Overview
C. Connecting the Cables
The Camera has a single cable, which splits into several different connection ports:
SECTION 3
1. Ethernet: Connect an Ethernet Cable to the RJ-45 Ethernet port to connect the Camera to the network.
• The Red PWR LED indicates the Power state of the Camera (ON/OFF).
• The Yellow NET LED indicates the Network state of the Camera. The LED will blink when network communication occurs.
2. BNC: Connect a BNC Cable to view the Camera on a CCTV Monitor or DVR with analogue (non-IP) Video Inputs. This is an optional connection.
1
2
3. Audio: Connect an RCA Cable to the audio port on a CCTV Monitor or DVR (when using a BNC Video Connection) to listen to Audio from the camera. This is an optional connection.
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SECTION 3
4. Alarm Block: The Camera Alarm Block can be used to send or receive a signal from a compatible DVR or CCTV System. Please consult the manual for the device you wish to connect to the camera for details.
i. Use a small screwdriver to loosen the selected
screws.
ii. Insert the cables for the Alarm, NO, COM or GND
(as needed)
iii. Use the screwdriver to tighten the screws to hold
the cables in place.
Installation Overview
4
i.
5. Power Adaptor: Connect one end of the Power Adaptor to the camera once all other connections have been made. Connect the other end to a compatible power source.
ii.
5
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Installation Overview
SECTION 3
Software Installation Overview
This IP device is provided with software applications to make the most of the Device. This includes software for installing, configuring and managing 1 or more Digimerge IP Devices.
The following applications are included:
DigiConsole (Included) - The Digiconsole application loads from the CD included with your package, and provides you with the following:
• Web links to various resources and documentation
• Discovery of all the Digimerge IP devices on the network
• Network configuration of IP Devices
• Installs DigiConsole and Surveillance application on your local PC
• Warranty information and DDNS registration
DigiViewer (Stored on the IP Device) - This application resides on the IP Product, and is loaded into the default browser when a connection to the device is made.
Apple Quicktime (Free Download) - This application is used for displaying a live video stream from the Device. Quicktime can be downloaded at http://www.apple.com/quicktime
NOTE: Minimum Quicktime version installed should be 7.1.6. Microsoft Internet Explorer users can use the Digimerge ActiveX Component (automatically installed when you view video) instead of Quicktime to view the Video.
Surveillance / Recording Software - Used for displaying and recording up to 32 channels. Both MPEG-4 and MJPEG Formats are supported.
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SECTION 4
NETWORK CONNECTIVITY
Network Connectivity Overview ...........22
Locating the MAC and IP Address .......23
Router Port Forwarding .......................24
Setting Up Your DDNS Account .25~26
DigiViewer DDNS Setup .....................27
Remote Access with IE..................28~29
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Network Connectivity Overview
SECTION 4
Network Connectivity Overview
This camera is designed to be remotely controlled using your existing network and the provided DigiViewer software (or a 3rd party compatible application - visit us on the web for an updated compatible software list).
1. Connect the Camera to the Router or Switch using an Ethernet Cable, and power on the Camera.
NOTE: The Camera must be connected to the router prior to connecting the power to the IP Device.
2. Locate the MAC and IP address of your Camera using the provided DigiConsole Setup Utility. See next page for details.
3. Run the DigiConsole Software from the provided CD (optional installation to PC), and configure the DigiViewer to allow DDNS connectivity. See the DigiConsole / DigiViewer Software Guide (provided with this Camera) for installation requirements and details on using the software.
INTERNET
CAMERA
ROUTER
(Not Included)
PC
(Not Included)
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SECTION 4
Locating the MAC and IP Address
Locating the MAC and IP Address
Use the provided DigiConsole Setup Utility to locate your IP Address.
1. Run the DigiConsole application from the CD provided with the product. Select the Find Devices button.
2. The DigiConsole automatically locates all available Digimerge IP devices on the network, and displays a snapshot of the results. Click on any available device to display a snapshot image on the right side screen display.
NOTE: You may need to press the Find Devices button several times as some devices may not respond immediately.If you do not see a snapshot image, please check that all cables running to the Camera are connected properly. A camera must be connected and networked to view live images.
A username and password may be required when connecting to the Camera (if configured on a previous installation).
3. Record the MAC address. This information is necessary for the DDNS Registration process.
NOTE: The IP Devices must be on the same local network as the PC for discovery and initial setup. Once the device is properly configured, you may access it remotely over the internet.
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Router Port Forwarding
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Router Port Forwarding
In order to view the device remotely (over the Internet), follow the steps outlined on the following 5 pages to setup a free DDNS Remote Access account.
You will need to enable port forwarding on your Router to allow for external communications with your Camera. The following ports will need to be forwarded to remotely connect to your Camera:
• Video Port 554
• Web Port 80
Computers, IP Cameras, and other devices inside your network can only communicate directly with each other within the internal network. Computers and systems outside your network cannot directly communicate with these devices. When a system on the internal network needs to send or receive information from a system outside the network (i.e. from the Internet), the information is sent to the Router.
NETWORK EXAMPLE
Router
External IP
216.13.154.34
Internet
(WAN)
When a computer on the Internet needs to send data to your internal network, it sends this data to the external IP address of the Router. The Router then needs to decide where this data is to be sent to. This is where setting up Port Forwarding becomes important.
Port Forwarding tells the router which device on the internal network to send the data to. When you set up port forwarding on your Router, it takes the data from the external IP address:port number and sends that data to an internal IP address:port number (i.e Router External IP
216.13.154.34:554 to IP Camera Internal IP 192.168.0.3:554).
Router
Internal IP
192.168.0.1
Internal Network
(LAN)
Computer
Internal IP
192.168.0.101
Camera
Internal IP
192.168.0.102
To locate your external IP address, visit http://www.whatismyip.com
NOTE: If using multiple IP Devices on the same network, each device will need to be assigned to a different remote access port.
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SECTION 4
Setting Up Your DDNS Account
Setting Up Your DDNS Account
Digimerge offers a free DDNS server for use with your IP Camera. A DDNS account allows you to set up a web site address that points back to your Local Network. The following outlines how to set up your free DNS account.
1. Navigate to http://DDNS.digimerge.net
2. Select the Create Account option from the list on the left side of the screen.
3. Complete the Account Information fields with your personal information
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Setting Up Your DDNS Account
4. Complete the System Information fields as follows:
PRODUCT LICENSE SECTION:
Product Code: Select your product model from the Product Code drop down menu
<Product Code> - <MAC Address>: Locate the MAC address of your System by pressing the Info button on the Remote (or from the menu).
URL REQUEST SECTION:
URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business name, or anything of your choice.)
5. Click the Create New Account link at the bottom of the form to submit your request.
SECTION 4
6. Your Account information will be sent to you at the E-mail Address you used in Step 3.
Domain name: User name: Password:
You will need this information for remote access to your System. Record YOUR below:
Domain Name: _______________________________________________
User Name: _________________________________________________
Password: __________________________________________________
NOTE: The information sent to you in E-mail is CASE SENSITIVE. It is important when set-
ting up your DDNS information on your device.
tomsmith tomsmith1 1234
information
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SECTION 4
DigiViewer DDNS Setup
DigiViewer DDNS Setup
Use the information received in email from the DDNS setup (previous page) to configure the IP Device for remote connection (using the DigiViewer application).
1. Right Click on the Camera in the DigiConsole application. Select the Open Device in Browser option.
2. The DigiViewer application will load in the default Web Browser.
C
B
A
A. Click on the SETTINGS link
B. Click on the NETWORK SERVICES link.
C. Enter the DDNS information received in the DDNS Confirmation Email:
z Check ‘Enable Digimerge Dynamic DNS Service z Enter the DDNS Domain name you chose during the DDNS Registration process z Enter the Account Name you setup during the DDNS Registration Process.
The information is automatically saved once you switch to any other screen within the DigiViewer. DO NOT close the window before changing screens, or the setup will be lost.
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Remote Access with Internet Explorer
SECTION 4
Remote Access with Internet Explorer
Open Internet Explorer, and enter the Local IP (i.e. http://192.168.0.104 if inside the Local Network), the Remote IP (i.e. http://72.154.89.164) or DDNS Address (http:// myurl.digimerge.net) for the remote IP Device.
http://myurl.digimerge.net
Internet Explorer Security Warnings
Several security warnings may appear (based on your Internet Explorer settings). The applications requesting security clearance are required to view live video on your system.
• Right Click on the Yellow Security Bar, and select ‘Install’
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SECTION 4
Remote Access with Internet Explorer
Internet Explorer Security Warnings - Program Installation
The DigiConsole and DigiViewer may require additional application information to be installed to your PC.
• Click the Install button to allow the ActiveX controls to be setup on the PC.
Internet Explorer Security Warnings - Windows Firewall
The Digimerge IP Devices require connectivity across the network, and may be flagged by the Windows Firewall when a connection to your PC is made.
• Select UNBLOCK to use the DigiConsole and Apple Quicktime applications.
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APPENDICES
Appendix #1 - Camera Specifications Appendix #2 - COM / GPIO Terminal Block Appendix #3 - Changing the Camera Appendix #4 - Power Over Ethernet (PoE) Appendix #5 - Hardware Reset Other Digimerge IP Products Digimerge Limited Warranty
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Appendix #1 - Camera Specifications
Appendix #1 - Camera Specifications
Hardware
Image Sensor 1/3” Sony Super HAD CCD
Horizontal Resolution: 540 TV Lines IR Off - 1CB: 0.05 Lux. / 1Cl 0.1 Lux / IR On - 0 Lux
SECTION 5
Monitoring
Connectors
Lens Standard Package: 3.7~12.0mm Varifocal Lens
Image Compression MPEG-4 Simple Profile (SP); JPEG, MJPEG
CCD Adjustment • White Balance (WB/AWB): Auto
Resolutions
Video Adjustment • Brightness
Watchdog Chipset; monitors system voltage tolerance and abnormal program execution
1 x x RJ-45 Connector for Ethernet (with 2 x LEDs to indicate network and power/system status (internal).) 1 x I/O Terminal (GND, Alarm, COM, NO.) 1 x Microphone Input 1 x Video Out for Connecting to CCTV Monitors, DVRs, etc. 1 x 12V DC Jack
• Full D1 (4CIF): NTSC = 720x480
• CIF: NTSC = 352x240
• QCIF: NTSC = 176x112
• Contrast
• Hue
• Saturation
• Frame Rate
• Bit Rate (Constant Bit Rate (CBR)
• Variable Bit Rate (VBER) w/quality levels)
• Frame Sequence (I-Frame, I-Frame/P-Frame)
• Group of Pictures (GOP) size (Advanced Features).
Image Compression 16K~4M bits/sec (CBR/VBR configurable high quality
Day / Night Function • 12 High Intensity 850nm IR LEDs providing up to
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VBR settings for MJPEG can reach up to 10 Mbps))
30ft. range
• IR Cut Filter
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SECTION 5
Network
Appendix #1 - Camera Specifications
Network
Management
Event Management
Installation
Firmware Upgrade
Viewers / Supported
Browsers
Security
Recording
Network Interface:
• 10/100 Base-T Ethernet
Protocols:
• TCP (UDP)/IP, IMCP, HTTP, FTP, SMTP, DHCP, NTP, DNS, DDNS, RTSP, RTP/TCP (UDP).
• Triggers: Motion Detection
• Manual Recording
DigiConsole Utility (PC)
Remote upgrade via network
• Microsoft Internet Explorer, Firefox, Opera and
Apple Safari
• Apple Quicktime or compatible RTSP Client
Password Option
FTP to storage, AVI Format
Other
Operating Temperature See Website for current Temperature Specifications
Operating Humidity 20%~80% RHG
Input Voltage DC 12V, 490mA
Power Consumption 5.9 W (with IR ON); 5.0 W (with IR OFF)
Unit Dimensions (W x D x H) Unit Net Weight 0.86 kg / 1.9 lbs. (Body Only)
Gross Dimensions (inc.
packaging - W x D x H)
Gross Weight (including
packaging & accessories)
Software Provided • DigiConsole Setup Utility
5.0” x 5.6” x 4.0” (Body Only) 125mm x 140mm x 100mm
10.1” x 7.6” x 4.5” 252mm x 190mm x 112mm
1.4 kg / 3.1lbs.
• DigiViewer Web Browser Interface
• 32 Channel NVR Viewing / Recording / Playback
/ Remote Access Application.
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Appendix #2 - Changing the Cable Position
SECTION 5
Appendix #2 - Changing the Cable Position
The pre-installed Camera Configuration has the cable installed into the side conduit, however if an installation with the cable coming from the Camera bottom conduit is desired, the following process should be followed.
NOTE: Make sure all cables and power are disconnected from the Camera.
1. Carefully disconnect the 3 Cables shown in this diagram. These cables are labelled on the board as J3, J4 and J10.
1.
2. Remove the Plug Screw from the bottom of the Camera Base. Unscrew the Cable Bolt on the side of the Camera Base. Leave the Bolt on the Cable.
3. Use the small hex tool (included in the Hardware Pack) to remove the holding screw from the Camera Base Unscrew and remove the Cable Nut.
2.
3.
J10 J3
J4
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SECTION 5
Appendix #2 - Changing the Cable Position
4. Set aside the following:
• Cable Nut
• Plug Screw
• Small Hex Key
• Holding Screw
5. Screw the Plug Screw to the side of the Camera Base. Screw the Cable Nut into the bottom of the Camera Base.
6. Feed the cable through the Cable Nut on the bottom of the Camera Base. Reattach the Cables to the correct ports (see next page for Port Diagram).
4.
5.
6.
7. Slide the Cable Bolt into place, and securely tighten.
8. Insert the small holding screw, and secure with the small hex key.
Replace the Dome Cover once complete.
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7.
8.
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Appendix #2 - Changing the Cable Position
Port Diagram - Circuit Board
SECTION 5
Cable Channels
J4 Port - Cable Order:
(Oriented Top~Bottom) Green Green / White Orange Orange / White Blue Blue / White Brown / White Brown
J10 Port - Cable Order:
(Oriented Left~Right) Black Black Red Black Green Black.
J3 Port - Cable Order:
(Oriented Top~Bottom) White Black White Yellow Red Black
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SECTION 5
Appendix #3 - Changing the Camera Network
Appendix #3 - Changing the Camera Network Settings
The network settings on the camera can be manually set using the DigiConsole application:
Menu - Edit Network Parameters
The Edit Network Parameters option allows the user to manually set the Network Device options (if desired).
NOTE: The Network Settings will automatically be assigned by the Network router (when the device is connected to the Network). This information can be changed, however incorrect changes to these settings will prevent access to the device, and a Hardware Reset will be required.
1. IP Address & Port -The IP address and port assigned to the IP Device.
2. Subnet Mask - The Subnet Mask assigned by the Network Router.
3. Gateway Address - The Gateway Address is the address of the Router. This information is automatically assigned by the Network Router, and is necessary for communication on the Network.
4. Domain Name Server 1 - The IP address of the Domain Server. This information is necessary when using the DDNS Service.
5. Domain Name Server 2 - A backup IP address for the Domain Server. This information is necessary when using the DDNS Service
1
2
3
4
5
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Appendix #4 - Power Over Ethernet (PoE)
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Appendix #4 - Power Over Ethernet (PoE)
Power over Ethernet, also known as PoE, is a technology for carrying power along with data on standard CAT5 network cables, allowing devices to be powered via their network ports. It is sup­ported by some devices directly (e.g. 802.3af compliant or “PoE Enabled” devices) while other devices require PoE accessories, such as PoE Endspans, PoE Midspans, power injectors and/or active splitters, in order to make use of the technology.
PoE Endspan – PoE enabled Ethernet switch
PoE Midspan - PoE multi port injector for use with non-PoE Ethernet switches
PoE Injectors – Adapter that injects Power into an Ethernet cable. Can be used in combination with an active splitter (for connecting to non-PoE devices) or used on its own (for connecting to PoE enabled devices)
Active Splitter – An adapter that splits the Date and Power transmissions over a single Ethernet cable (PoE) into a separate Date (using RJ45 connector) and power stream (using power barrel connector) for use strictly with non-PoE devices
NOTE: PoE allows devices to be powered with a power rating of up to 12.9W. Devices that con­sume more then 12.9W but less than 39W require use of High Power PoE (IEEE-802.3at) devices. High Power PoE devices like the 8000 series from Microsemi are readily available. An example of an IP camera that would require High Power PoE to power it up would be PTZ Speed Dome cameras which consume a lot of power.
A detailed description of the 802.3af standard is available in IEEE publication SS95312 (http://standards.ieee.org/getieee802/download/802.3af-2003.pdf).
The main benefits of PoE technology are:
Lower Costs
• Eliminate the need to run A/C power wires
• Utilize existing IT infrastructure investments
More Flexible
• Locate device where it truly needs to be located (Not constrained by the location of an AC outlet)
Centralize vs. Localize Power Source
• Allow use of a centralized UPS (Uninterruptible power supply) to guarantee power to the device even during a power failure
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SECTION 5
Appendix #4 - Power Over Ethernet (PoE)
Manageability
• PoE devices that are Simple Network Management Protocol (SNMP) manageable can be remotely monitored and controlled
The main benefits of PoE Midspan use over PoE Endspan use are:
• Improve ROI on current installations
• Minimize capital expenditure
z Keep the existing Switches
• Lower purchase price
z 30% less than Enterprise PoE switch
• Easy and simple to install
z Lower installation costs - 20% less than Enterprise PoE switch z Enable higher productivity - Negligible downtime
• PoE investment is protected
z Switch technology changes z Why pay for PoE every time you upgrade your switch?
• Gain flexibility to power also pre-standard terminals
Examples of PoE installations using…
PoE Endspan
Endspan
Endspan
PoE Midspan
Non-PoE Ethernet Switch
Non-PoE Ethernet Switch
PoE Injector
Non-PoE Ethernet Switch
IP camera (PoE enabled)
Active Splitter IP Camera (non-PoE)
Midspan IP Camera (PoE enabled)
Midspan Active Splitter IP Camera (non-PoE)
PoE Injector IP Camera (PoE enabled)
Poe Injector + Splitter
Non-PoE Ethernet Switch
PoE Injector Active Splitter IP Camera (non-PoE)
Digimerge IP Devices are certified for use with Microsemi PoE hardware solutions. Visit
www.microsemi.com/PowerDsine
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for details on all available PoE hardware solutions.
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Appendix #5 - Hardware Reset
SECTION 5
Appendix #5 - Hardware Reset
There are 2 ways to reset the IP Device:
DigiViewer Reset
To restore Factory Defaults from the DigiViewer Web Browser Interface (Note: This only works if the network browser access to the device is operational):
• Log into the video device as administrator using the admin username and password. This applies only if users are set up in the device. If not then just open the web page.
• Select the 'Settings' page in the DigiViewer. Click on the 'Advanced Settings' link. Click on the 'Factory Settings: Restore'.
• Close the browser. To access the device again refresh the browser after 30 seconds.
NOTE: This will not reset Networking and Account Settings.
Hardware Reset
To Restore Factory Defaults from the Hardware:
1. Unplug the power adaptor from the Power Cable port.
2. Locate the RESET BUTTON. The button is located on the lower board, beneath the J4 port, and is visible on the side of the board.
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SECTION 5
3. Use the small hex tool to press in this button
- you will hear an audible ‘click’ noise. Keep pressing the Reset button.
4. Reconnect the Power Adaptor. Continue holding the Reset Button.
5. Allow up to 20 seconds for the reset to take place. Watch the lights on the Ethernet Port ­once the Reset has been successfully completed, the red light will go off for one~three seconds, then come back on.
Appendix #5 - Hardware Reset
6. The Hardware reset is complete. Log back into the Camera using the software to check that the reset has been successfully completed.
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Digimerge IP Products
Digimerge IP Products
SECTION 5
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Digimerge Network Video Servers - Limited 3 Year Hardware Warranty
Warranty: Subject to the exclusions, limitations and exceptions, Digimerge warrants to the initial end-user purchaser that this hardware product is free from manufacturing defects under normal use for a period of three (3) years from the date of purchase.
Exceptions to the above warranty are:
• Camera components including, but not limited to, moving parts, motors, fans, heaters, hard drives, removable flash memory, camera image sensors, DC iris and lens assemblies and Pan Tilt Zoom (PTZ) related components including electrical slip ring contacts, and pan/tilt/lens motors. These are warranted for a one (1) year period.
• PTZ related components:
Software & Consumables: All software, accompanying documentation and consumables (including but not limited to fuses and batteries) provided with or as part of the product are furnished AS IS, and are excluded from warranty cover­age. Digimerge is not obligated to provide the end-user with a substitute product during the warranty period or at any time.
NOTE: Products are subject to continuous improvement. DIGIMERGE Technologies Inc. and its subsidiaries reserve the right to modify product design, specifications and prices, without notice and without incurring any obligation. Soft­ware and firmware are subject to updates from time to time.
For valid warranty claims made during the warranty period, upon proper proof of purchase (which is defined as a “valid form of a bill of sale or receipt from an authorized retailer or distributor showing the original date of purchase”), defective products will, at the sole discretion of Digimerge, be repaired or replaced with equal or better product in terms of hard­ware features without charge if all the conditions set forth in this document are met. Any products repaired or replaced within the warranty period, shall be warranted by Digimerge to the initial end-user purchaser for 90 days from the return shipment date, or the remainder of the warranty term, whichever is longer. Repairs are warranted for 90 days outside the original warranty period. Products and parts, at Digimerge's sole discretion, may be replaced with new or refurbished items, and the products and parts replaced become the property of Digimerge. The customer is responsible for all ship­ping costs associated with the return of the defective products for warranty service to Digimerge warranty/repair facili­ties. Products will be returned to the end-user freight prepaid. Exclusions and Limitations: Any of the following will void this warranty:
1. Installation or use of the product other than strictly in accordance with the instructions contained in the product's instruction manual;
2. If the product is subjected to operating conditions (including atmospheric, moisture and humidity conditions) outside of the acceptable conditions specified in the product's instruction manual;
3. If the product is subjected to misuse (not adhering to instructions supplied with the product), negligence, modification (of hardware, firmware or software) or abuse;
4. If the product is subjected to electrical short circuits or transients, accident, fire, flood or Acts of God;
5. Adjustment, maintenance or repair of the product other than in accordance with Digimerge approved procedures; and
6. Use of replacement parts other than those specified by Digimerge.
7. If the products original identification (trademark, serial number, model number) markings have been removed, defaced or altered
z If the PTZ Camera is used in continuous motion applications (50 - 100% duty cycle - i.e. guard tour or
sequence presets), the warranty period for the entire camera and related hardware components will be limited to six (6) months from the date of the end user original purchase
DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE PRODUCT'S ABILITY OR EFFECTIVENESS IN PREVENTING OR REDUCING THE RISK OF, OR DAMAGES RESULTING FROM, LOSS OR THEFT OF PROPERTY OR PERSONAL INJURY. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MER­CHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE. REPAIR OR REPLACEMENT AS PROVID­ED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. DIGIMERGE SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAM­AGES OF ANY KIND OR CHARACTER, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY, LOSS OF REV­ENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR CLAIMS AGAINST THE PURCHASER BY ANY THIRD PERSON, EVEN IF DIGIMERGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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Digimerge Network Video Servers - Limited 3 Year Hardware Warranty (cont.)
No claims or statements regarding the product, whether written or verbal, by salespeople, retailers, dealers or distribu­tors, that are not contained in this limited warranty or in the owner's manual are authorized by Digimerge and do not modify or expand this warranty. Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury. To the extent that such restrictions on limitations apply to the products, the above limitations and exclusions may be limited in their application. In that case, when the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty, and if damages may not be limited then the above limitations on damages apply, but only to the greatest extent permitted by local law.
Warranty and Non-Warranty Service: Warranty service can be received by contacting your Digimerge dealer (during the warranty period). The dealer is re­quired to first contact Digimerge Technical Support for assistance. In the event the problem cannot be resolved over the phone or via email, Digimerge will advise to return the product, at customer's expense, for repair or replacement. Upon receipt of the defective camera, Digimerge will send a repaired or replacement camera at Digimerge's expense to the customer. Dealer should send product to:
In United States:
Digimerge Returns
C/O Russell A. Farrow
15 Lawrence Bell Drive
Amherst, NY
14221
In Canada:
Digimerge Technologies Inc.,
Attention: Repair Department,
300 Alden Rd.,
Markham, Ontario, Canada,
L3R 4C1
Out of warranty service: Please visit our web site (www.digimerge.com authorized service centers.
) for the name and location of the Digimerge
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It’s all on the web
Product Information
User Manuals
Quick Start Guides
Specification Sheets
Software Upgrades
Firmware Upgrades
VISIT
www.digimerge.com
Digimerge Technologies Inc.
www.digimerge.com
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