Digimerge DH2361TBB, DH2381TBB, DH2581TBB, DH2562TB, DH2581TB User Manual

Thank you for purchasing this product. Digimerge is committed to providing our customers with a high quality, reliable security solution.

This manual refers to the following models:

• DH230 Series (4/8/16 channel)

• DH250 Series (8/16 channel)

For more information on this product, firmware updates, and accessory products, please visit us at:

www.digimerge.com

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the products ' enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.

CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.

Important Safeguards

In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. Please read them carefully before operating and using your video product.

Installation

1. Read and Follow Instructions - All the safety and operating instructions should be read before the video product is operated. Follow all operating instructions.

2. Retain Instructions - The safety and operating instructions should be retained for future reference.

3. Heed Warnings - Comply with all warnings on the video product and in the operating instructions.

4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug.

A polarized plug has two blades with one wider than the other.

A grounding type plug has two blades and a third grounding prong.

The wide blade or the third prong are provided for your safety.

If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

5. Power Sources - This video product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your location, consult your video dealer or local power company. For video products intended to operate from battery power, or other sources, refer to the operating instructions.

6. Overloading - Do not overload wall outlets of extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.

7. Power Cord Protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the video product.

8. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the video product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the video equipment on a bed, sofa, rug, or other similar surface. This video product should never be placed near or over a radiator or heat register. This video product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the video product manufacturer’s instructions have been followed.

9. Attachments - Do not use attachments unless recommended by the video product manufacturer as they may cause a hazard.

10. Camera Extension Cables – Check the rating of your extension cable(s) to verify compliance with your local authority regulations prior to installation.

11. Water and Moisture - Do not use this video product near water. For example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.

Caution

operated equipment or accessories connected to this unit should bear the UL listing mark of CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.

12. Accessories - Do not place this video equipment on an unstable cart, stand, tripod, or table. The video equipment may fall, causing serious damage to the video product. Use this video product only with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with the video product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.

: Maintain electrical safety. Powerline

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Service

13. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

14. Conditions Requiring Service - Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

• When the power supply cord or plug is damaged.

• If liquid has been spilled or objects have fallen into

the video product.

• If the video product has been exposed to rain or

water.

• If the video product does not operate normally by

following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the video product to its normal operation.

• If the video product has been dropped or the cabinet

has been damaged.

• When the video product exhibits a distinct change

in performance. This indicates a need for service.

Use

19. Cleaning - Unplug the video product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

20. Product and Cart Combination - Video and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the video product and car combination to overturn.

21. Object and Liquid Entry - Never push objects for any kind into this video product through openings as they may touch dangerous voltage points or “short-out” parts that could result in a fire or electric shock. Never spill liquid of any kind on the video product.

22. Lightning - For added protection for this video product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the video product due to lightning and power line surges.

15. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the video product manufacturer can prevent fire, electric shock or other hazards.

16. Safety Check - Upon completion of any service or repairs to this video product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the video product is in safe operating condition.

17. Wall or Ceiling Mounting - The cameras provided with this system should be mounted to a wall or ceiling only as instructed in this guide, using the provided mounting brackets.

18. Heat - The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.

General Precautions

FCC CLASS A NOTICE

NOTE

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

www.digimerge.com

1. All warnings and instructions in this manual should be followed.

2. Remove the plug from the outlet before cleaning. water dampened cloth for cleaning.

3. Do not use this unit in humid or wet places.

4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should

5. During lightning storms, or when the unit is not used for a long time, disconnect the power suppl

not be blocked.

y, antenna, and cables to protect the unit from electrical surge.

Do not use liquid aerosol detergents. Use a

This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. There cause interference with other appliance usage.

However, it is imperative that the user follows the usage which may result in damage to the unit, electrical shock and fire hazard injury.

In order to improve the feature functions and quality of this product, to change without notice from time to time.

fore, it is designated to provide reasonable protection against interference and will not

guidelines in this manual to avoid improper

the specifications are subject

DH230 Features

• Real Time Recording: 120fps @ D1, 240fps @ 2CIF, 480fps @ CIF

• Event Log Search, Preview Search, Motion Area

• Search, Go To Search

• SMART network transfer

• HDMI, VGA, Spot, Looping Outputs

• Disk Mirroring Function

• Advanced user configuration

• Security Certified Hard Disk with up to 6TB of storage

• Hardware watch-dog/power Failure recovery: auto-reboot while maintaining settings and data

• DVR temperature alert, auto power-off

• S.M.A.R.T. HDD

• PC/Mac Compatible

• 3G Smartphone (BlackBerry, iPhone, Android)

• Tablet Compatible (iPad, Android, Windows)

• CMS-DH application supports up to 300 DVRs,

• 64 ch/screen, E-Map, full control, 8 screen display

*Please visit www.digimerge.com/Touch for information, firmware, and compatibility updates for mobile viewing

DH250 Features

• Real Time Recording (480fps @D1, 720 x480)

• Event log Search, Preview Search, Motion Area Search, Go To Search

• HDMI, VGA, Spot, Looping Outputs

• Disk Mirroring Function

• Advanced User Configuration

• Security certified hard disk with up to 8TB internal storage

• Hardware Watch-Dog/Power Failure Recovery: Auto

• Reboot while Maintaining Previous Settings & Data

• Alarm Notification (MAX 5 users): e-mail alert

• DVR Temperature alert: Auto Power-Off

• S.M.A.R.T HDD

• PC/Mac Compatible

• 3G Smartphone (BlackBerry, iPhone, Android)

• Tablet Compatible (iPad, Android, Windows)

• CMS-DH application supports up to 300 DVRs, 64 ch/ screen, E-Map, full control, 8 screen display

*Please visit www.digimerge.com for information, firmware, and compatibility updates for mobile viewing

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TABLE OF CONTENTS

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1. Connect the cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2. Connect a monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

3. Connect the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

4. Connect the Ethernet cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

5. Connect the power cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

DH230: Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

DH230: Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

DH250: Front panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

DH250: Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Mouse Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Mouse Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Touch Screen Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Touch Screen Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Touch Panel Tips and Tricks (DH230 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Using the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

On-Screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the Virtual Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using the Virtual Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Setting the Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Multi-Screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Repositioning Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Continuous Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Video Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Schedule Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Quick Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Event Record Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Event Preview Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Motion Area Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

External Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Event Source Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Setting up Sequencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Sequence mode & Shift mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Event View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Configuring the EVENT tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Connecting a SPOT OUT / CAMERA OUT monitor (DH230/250) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Setting up Motion Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Triggering secondary cameras in Motion recording . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Triggering cameras to record during Video Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

DISPLAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

SWITCH / EVENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

CAMERA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

RECORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

DAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

DAY EVENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

NIGHT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

NIGHT EVENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

SCHEDULE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

CHART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

HOLIDAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

DISK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

DISK MANAGER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Recording Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

NETWORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

ETHERNET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

EMAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

DEVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

ALARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

PTZ EVENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

ACCOUNT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

INFO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Backing up to a USB Device or CD/DVD Burner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Backing up to an FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Viewing Backup Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Using MCD Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

CMS-DH Central Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Installing CMS-DH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Starting CMS-DH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Adding a Virtual DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Creating New Group Folders & Sub folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Configuring General System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Recording Video to the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Playing back recorded video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Remote Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Video Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Local Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Saving Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Converting video files to AVI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Schedule Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Schedule Backup to Local Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Configure Backup to FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Taking Screen Captures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Viewing File Download Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Changing viewing modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Sequencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

E-Map Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Viewing video on E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Configuring E-Map camera settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Zooming into the E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Removing camera icon in the E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Adding Multiple E-Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Viewing DVR Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Closing windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Locking Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

DVR Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Setting PTZ Pre-Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Upgrading the firmware remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Configuring Post Event Action Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Setting up Post Event Actions on a NO/NC Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Configuring Alarm Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Setting message pop-up notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Setting Video pop-up notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Configuring other Post Action Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

POS Data Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Running CMS-DH on multiple monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

iSMS Client (Remote Viewing on the Mac). . . . . . . . . . . . . . . . . . . . . . . . . 104

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Installation Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Using the iSMS Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

iSMS Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Configuring OSD Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Searching for video remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Searching for video locally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Configuring PTZ settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Configuring PTZ Protocols in the iSMS Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Configuring the iSMS Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

iPhone: Digi iMobile Touch App. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Compatible Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Installation Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Starting Digi iMobile Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Configuring Digi iMobile Touch Lite/Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Connecting to your DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Digi iMobile Touch Lite Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Digi iMobile Touch Pro Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

About the Search and Control menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Changing Viewing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Rotating the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Toggling the On Screen Display (OSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

PTZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Digi iMobile Touch Pro features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Device Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Android: Digi iMobile Touch Lite App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Compatible Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Installation Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Starting Digi iMobile Touch Lite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Configuring Digi iMobile Touch Lite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Connecting to your DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Digi iMobile Touch Lite Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Changing Viewing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Rotating the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Toggling the On Screen Display (OSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

PTZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

xii

Installing the BDVRViewer App on your Blackberry . . . . . . . . . . . . . . . . 130

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Step 1 of 4: Download the BDVRViewer Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Step 2 of 4: Clear your browser cache . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Step 3 of 4: Enable APN (Access Point Name) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Step 4 of 4: Log in to BDVRViewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Viewing Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Appendix A: System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

DH230 Specs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

DH230 Specs (cont’d.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

DH250 Specs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

DH250 Specs (cont’d.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Appendix B: Setting up Remote Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . 138

What Do I Need? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

How Do I Find My IP and MAC addresses? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Finding Your External IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

How Do I Enable Port Forwarding? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Appendix C:Digimerge Auto Port Forward Wizard. . . . . . . . . . . . . . . . . . 141

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Obtaining Your Router Model Number and Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Initial Startup: Select language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Step 1: Populate the router database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Step 2: Enter your router settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Step 3: Update the router settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Step 4: Test your connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Configuring multiple routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Scenario A: Router/Modem combination + Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Scearnio B: Multiple Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Appendix D: Setting Up DDNS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

How Do I Enable DDNS On My System? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Appendix E: Setting Up Mobile Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Registering your DVR for Mobile Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Viewing Video from your Mobile Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Appendix F: Connecting PTZ Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Using a PTZ Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Setting Pre-Sets and Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Appendix G: Connecting Additional External Monitors . . . . . . . . . . . . . . 160

75 OHM Switch (DH230 16-channel models only / DH250) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Appendix H: Connecting Motion / Alarm Devices . . . . . . . . . . . . . . . . . . . 162

Appendix I: Full Connectivity Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

xiii

Appendix J: Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

DH230: Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

DH230: Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

DH230: Installing 2 hard drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

DH250: Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

DH250: Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

DH250: Installing Multiple hard drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Formatting the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Appendix K: Using Listen-in Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Playing AVI Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Appendix L: Remote Viewing using Internet Explorer. . . . . . . . . . . . . . . 178

Appendix M: DH230/250 Series Touch Screen Monitor Setup . . . . . . . . 180

Step 1 of 3: Connect the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Step 2 of 3: Power on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Step 3 of 3: Test the Touch Screen Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Troubleshooting (cont’d.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183

Remote Connectivity Trouble Shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

xiv

GETTING STARTED

DH230 DVR*

INSTRUCTION MANUAL, QUICKSTART GUIDE, & SOFTWARE CD

REMOTE CONTROL

ETHERNET CABLE

Camera Out-OCTOPUS CABLE

[16-CHANNEL, DH230 SERIES ONLY]

POWER SUPPLY

DH250 DVR*

*Verify with the system package to confirm your system type. This package includes ONE (1) DVR

9-PIN TO RCA AUDIO CABLE

(Note: 16-channel models include two

9-PIN to RCA Audio Cables)

POWER CORD

REMOTE CONTROL

INSTRUCTION MANUAL, QUICKSTART GUIDE, & SOFTWARE CD

The system comes with the following components:

HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC CONTENT DETAILS.

CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.

BASIC SETUP

Figure 1.0 Connect BNC cameras to the system

Figure 1.1 Connect to a VGA, HDMI or Video Out (USB port shown below)

Figure 1.3 Connect an Ethernet cable and mouse

Figure 1.4 Connect the power cable (DH250, left, DH230, right)

DH230 LAN and USB port

DH250 USB and LAN port. Note that you can only connect to LAN1 or LAN2 at any given time.

LAN1 & LAN2

USB port

LAN port

1. Connect the cameras

a. Connect BNC cameras to the BNC ports on the

rear panel.

2. Connect a monitor

If you are using a touch screen monitor (not included), connect a USB cable (not included) from a USB port on the front or rear panel of the system to the monitor.

a. Connect a VGA cable (not included) from the VGA

OUT port on the rear panel to the VGA port on your monitor, OR

b. Connect a HDMI cable (not included) from the

HDMI port t

o the HDMI port on your monitor, OR

c. Connect a BNC terminated cable from one of the

VIDEO OUT ports to a TV or

d. Power on the monitor.

3. Connect the mouse

a. Connect the mouse to the USB mouse port on the

front or rear panel.

4. Connect the Ethernet cable

a. Connect an Ethernet cable to the LAN port (DH230)

/ LAN1 or LAN 2 port (DH250) on the rear panel of system; connect the other end of the Ethernet cable to an empty LAN port on your router or switch (not included).

NOTE: DH250 models: Connect an ethernet cable to

either LAN1 or LAN2.

5. Connect the power cable

CCTV monitor.

a. DH230: Connect the power supply to the DC12V

port on the rear panel of the system. DH250: Connect the power cord to the AC IN port in system’s rear panel. Connect the power cable to an outlet, power strip, or surge protector.

b. Press the PO

WER button on the front panel.

DH230: FRONT PANEL

1. Indicators:

• HDD: Flickers green to indicate hard drive activity.

• REC: Glows red to indicate system is recording.

• Backup: Opens the backup menu.

• Search: Opens the time-search menu.

• Display: Change split-screen views.

• Cancel: Press to exit from menus. In the main viewing window, press to toggle the on-screen display on/off (i.e system time, recording indicators).

• Enter: Press to confirm a selection within menus.

2. Navigati

• Use the direction cursors ( During Playback:

• : Pause (Still Mode) / Play the video.

• : Rewind video. During Still Mode, press the Rewind button to move images frame-by-frame in reverse.

• : Fast forward video. During Still Mode, press the Fast forward button to move images frame-by-frame forward.

• :

• : Stop playback.

on cursor:

) to navigate the system menus.

Start/Stop recording (password required for stoppage)

DH230: Front Panel

DH230: Front Panel (cont’d.)

During live view:



• : Press to open the Main Menu, and to confirm menu selections.

•

• : Press to display the system Log.

• : Press to confirm menu options/selections/ enter sub-menu options.

• : During Playback and menu navigations, press to exit the menu. In Live view, press to

•

3. PO

4. Channel n

• 1~1

• +10: Press the +10 button and a channel number to access channels 11 or greater. For example,

• : Increase/decrease values within system menus.

5. IR r If your remote does not respond to the DVR, ensure the IR receiver is not blocked by objects.

6. USB P connect a USB flash drive for firmware upgrades

: Press to open the Log-In window.

toggle the OSD on/off.

Press to toggle the Alarm window (appears on the top of the screen). The alarm window

displays any alarms that has triggered on the system.

WER: Press to power the system ON/OFF (password required. Default password = 000000).

umbers:

0/0: Use these buttons to enter numerical values within system menus, or to enter in the

user passwords. During Live view, press buttons 1~10/0 to view channels 1~10 in single channel view. The 10/0 button has a numerical value of 0.

press +10 and 1 to access channel 11, press +10 and 5 to access channel 15 etc.



eceiver: IR receiver for the remote control. Keep the IR receiver clear from obstructions.

ort: Connect a USB flash drive, mouse, HDD, or optical drive for critical data backup;

DH230: REAR PANEL

1 2

8 9 10

Rear panel (16-channel model shown)

1. CAMERA OUT (16 channel only): Port for octopus cable (16-channel models only). Connect up to 16 additional Loop Out monitors.

2. 75 Ohm (16-channel only): Controls the DVR’s impedance when using loop-out monitors. This prevents the colors connected to loop-out monitors from being "washed out".

3. CAM

4. DC 12V: Port for 12V DC 5A (4-channel) / DC 6A (8/16 channel) power supply (included).

8. HDMI:

ERA IN: Camera input ports for BNC cameras

ALARM IN: Alarm block to connect external alarm or motion devices (not included).

•

RS422 : Connection block for an RS422 PTZ camera (not included).

LAN: Connect an Ethernet cable to connect the system to a router or switch (not included).

• USB port: connect a USB mouse, USB memory key, or external hard drive.

VGA: VGA port to connect the system to a VGA monitor.

HDMI port to connect the system to a HDMI TV/monitor.

NOTE: The HDMI port outputs to a maximum resolution of 1920 x 1080i. However, the recording

resolution is a maximum of 720x480 (D1 resolution). This means that when viewing pre-recorded video, the image will not display in true HD form.

AUDIO IN (Top port): One 3.5" RCA port (mono) for recording audio from an audio capable

9. camera (not included).

•

AUDIO OUT (Bottom port): One 3.5" RCA port (mono) for audio output.

10. VIDEO OUT (Top Port): Video output (BNC) to connect the system to a secondary monitor or DVR.

• SPOT OUT: Video output to connect the system to an external monitor (not included). Spot Out mode

displays channels switching in an automatic sequence.

DH250: FRONT PANEL

1. Power Button: Press to power on/off the system (Password required).

2. Number Ke when pressed during live view. Within menus, press the number keys to enter numbers. The 0/10 acts as "0" when pressed within menus.

3. Lock,

CK: Press to lock the system.

• LO

• BACKUP: Press to open the back up menu.

• EXT.SEARCH: Press to open the External Search menu. The External Search menu searches for video on external storage devices (i.e. external USB hard drive).

• USB: Connect an external USB device (i.e. USB mouse or external USB hard drive).

4. DV

D-RW: Insert a blank CD-R / DVD-R media to back up video files.

5. Navigati

• :

• ENTER: Press to confirm a selection or save changes.

• CANCEL: Press to cancel a selection.

• MENU: Press to open the main menu.

• - / +: Press the - / + buttons to increase or decrease values within menus.

6. Play

back & Display buttons:

• STOP: Press to stop all recording (password required).

• REC: Press to resume recording after the system stops recording.

• PLAY: During playback, press to begin playback.

• STILL: Press to pause video.

• DISPLAY: Press to change split-screen views.

• ZOOM: During live view, press to open the zoom menu.

• P/T/Z FOCUS: In single-channel view, press to open the PTZ menu.

ys: Press to view channel in full screen mode. The 0/10 button acts as channel 10

Backup, and Search:

on buttons:

Press to navigate the system menu.

• LOG IN / LOG OUT: Press to log in / log out of the system (password required)

Shuttle Wheel

Jog Ring

Using the Shuttle Wheel

During playback, twist the shuttle wheel clockwise to increase the playback speed. The further you turn the shuttle wheel, the faster the system fast forwards. Release the shuttle wheel to pause playback.The same applies when twisting the shuttle wheel counter-clockwise, except the video plays backwards (reverse playback).

Using the Jog Ring

The Jog Ring allows you to play video frame-by-frame (advance frame) during playback.

To use the Jog Ring, pause the video, then turn the shuttle wheel forward or backward to play video frame-by-frame.

• TIME SEARCH: Opens the time search menu.

• LOG: Opens the system log menu.

• SHUTTLE HOLD: During the fast forward , or reverse playback mode using the Jog Ring/ Shuttle wheel, press the SHUTTLE HOLD button to lock the playback speed.

7. Jog Ring / Shuttle Wheel: Use the Jog Ring/ Shuttle Wheel to fastforward or rewind video during playback.

DH250: REAR PANEL

8 9

12 13 14 15 16

1. CAMERA IN: Camera input ports for BNC cameras.

2. CAM

3. AC

4. 75

5. AUDI

6. AUDI

7. VIDEO OUT: Video

8. SPO

9. VGA

10. HDMI: HDMI po

ERA OUT: Connect up to 16 additional Loop Out monitors.

IN: Connect a power cable to the AC IN port. Connect the other end of the cable to a power

outlet.

OHMS: Controls the DVR’s impedance when using loop-out monitors. This prevents the

colors connected to loop-out monitors from being "washed out".

O IN: Connect an audio-in octopus cable (9-pin to RCA) to connect up to 16

audio-enabled cameras or powered mic (not included).

O OUT: Connect one 3.5" RCA port (mono) for audio output.

output (BNC) to connect the system to a secondary monitor or DVR.

T OUT: Video output to connect the system to up to 3 external monitors (not included).

Spot Out mode displays channels switching in an automatic sequence.

OUT: VGA port to connect the system to a VGA monitor.

rt to connect the system to a HDMI TV/monitor.

NOTE: The HDMI port outputs to a maximum resolution of 1920 x 1080i. However, the recording

resolution is a maximum of 720x480 (D1 resolution). This means that when viewing pre-recorded video, the image will not display in true HD form.

11. eSA

TA: Connect up to two eSata external hard drives for data backup.

12. USB: Connect an e

13. LAN1 &

LAN2: Connect an ethernet cable to connect the system to a router or switch (not

xternal USB device (i.e. USB mouse or external USB hard drive).

included). Connect an ethernet cable to either LAN1 or LAN2.

14. RS23

15. ALARM IN / RELA

16. Exhaus

2C: Not in use.

Y : Connect alarm sensors/ PTZ cameras to the ALARM IN / RELAY block.

t Fan: Keep the exhaust vent clear at all times.

Remote Control

You can use the channel buttons on the remote control to enter numbers, letters, and other characters.

REMOTE CONTROL

1. DVR ID: Pairs the DVR with the remote (optional). For details, see “GENERAL” on page 56.

2. POWER: Press to power the system ON/OFF (password required).

3. S

ystem configuration buttons:

• TIME SEARCH: Press to open the Time Search

menu.

• EXTERNAL-SEARCH: Press to open the External

Search menu. The External Search menu allows you to browse for content on an external hard drive connected to the DVR.

•

LOG: Press to open the system log. SPOT OUT: Press to select SPOT OUT output.

•

INFO: Press to view vital system information.

•

BACKUP: Press to open the Backup Menu.

•

DISPLAY ( ):Press to switch between single

•

channel full-screen, quad, and split-screen di

splays.

• ZOOM: Press to open the zoom field (live view,

single channel only). Press ENTER to zoom in.

• P/T/Z: Press to open the PTZ menu.

4. Navigatio

: Press to move cursor up

•

• : Press to move cursor down

• : Press to move cursor left

• : Press to move cursor right

• ME

menu selections.

• ENTER ( ): Press to confirm menu options/

selections/ enter sub-menu options.

• CANCEL/OSD: Press to close menu windows; press

to show/hide the on-screen display (OSD); press to clear channel indicators (loss, alarm, etc.).

• + / - :

n/Menu:

NU: Press to open the Main Menu, and to confirm

Press to increase/decrease menu options.

Remote Control

You can use the channel buttons on the remote control to enter numbers, letters, and other characters.

5. Playback controls:

: Press to stop playback

•

: Press repeatedly to increase reverse playback

•

speed

• : Press to begin playback; press to switch

between forward and reverse playback

• : Press repeatedly to increase forward playback

speed

•

: Press to start/stop manual recording.

•

SCH/LOGIN: Opens the Login window to log in or

out of the system.

• and During playback, press to pause;

press repeatedly for frame-by-frame playback

6. Channel buttons: Press to view channels 1~16 individually in full-screen; press to input passwords; when entering camera titles, press for alpha-numeric characters. Note that the 0/ 10 button means "0" when entering passwords, and "10" when accessing channel 10 (16-channel models only).

Mouse Control

1 2

Enter

Exit

Enter

Exit

The mouse is the primary control device for the system. To connect a USB mouse:

• Connect a USB mouse to the USB port on the front or rear panel.

1. Left-Button: While in a split-screen display mode, double-click an individual channel to view it in full-screen; double-click again to return to the split-screen display mode. While navigating menus, click to select a menu option; double-click to open the next menu.

2. Right

3. Scr

-Button: Right-click anywhere on the screen to open the Virtual Remote; double-click anywhere on the screen to return to the previous menu.

oll-Wheel: Move the scroll wheel up or down to increase/decrease the value of a selected menu

option.

Mouse Tips

When using the mouse, the ENTER and EXIT buttons appear in the top-right corner of every menu window. When you change system settings and configurations, click (ENTER) to changes.

save your

Remote Control

Touch Screen Control

A touch screen monitor (not included) can be used as a substitute for mouse control. Touch screen monitors must be Windows 7® Touch compatible to work with the system.

To connect a touch screen monitor:

1. Connect a USB cable (not included) from a USB port on the front or rear panel of the system t

o the monitor.

2. Connect a VGA cable (not included) from the

VGA OUT port on the rear panel to the monitor, OR

• Connect an HDMI cable (not included) from the HDMI port on the rear panel to the monitor.

3. Power on the monitor, and then power on the system.

To control the system using a touch screen:

• While in viewing or playback mode, press and hold anywhere on the screen to access the Virtual

Remote. For details, see “Using the Virtual Remote” on page 16. Tap outside the Virtual

Remote to exit.

• While in a split-screen display mode, double-tap an individual channel to view it in full-screen. Double-tap again to return to split-screen display mode.

• While navigating menus, tap to select a menu option.

Touch Screen Tips

When using a touch screen, the ENTER and EXIT buttons appear in the top-right corner of every menu window. When you change system settings and configurations, tap (ENTER) changes.

to save your

You can reposition camera channels using a touchscreen. For det

ails, see “Repositioning Channels” on page 19.

Remote Control

Touch Panel Tips and Tricks (DH230 only)

If using the Touch panel, you will often use the following buttons when controlling the system:

• :

• /:

• /:

• /:

• Press the MENU button to open the main menu AND close

• Press the button to increase values for selected menu options

Menus

: move cursor up;

viewing

: show/hide OSD/ Alarm OSD;

Menus

: move cursor down;

: open Log menu

viewing

Menus

: move cursor left;

playback speed;

Menus

playback speed;

windows/exit. Press the MENU button to confirm menu selections.

NOTE: This manual refers to the CANCEL/ESC button on the remote control for closing/exiting menu windows. If using the front panel, press MENU/ESC to close/exit menu windows.

Live viewing

: move cursor right;

Live viewing

Playback

: start/stop recording

: open the log in window.

: pause playback;

Playback

: stop playback;

: increase reverse

: increase forward

Live

• Press the button to decrease values for selected menu options

• Press the button to confirm a selection.

USING THE SYSTEM

The default system password is 000000

System

Password Field

To power the system ON:

1. Connect the power cable to the port on the rear panel.

2. Press the

To power the system OFF:

1. Press the Stop button (

2. Enter your system password.

3. Press the PO

4. Enter your system password to shut down the system.

POWER button on the front panel or remote control.

)to halt system recording.

WER button on the front panel or remote control.

Using the System

Password

The default system password is 000000. You can configure the system password through the Main

Menu>System>

users on the system, see “ACCOUNT” on page 56.

ACCOUNTS. For complete information on changing your password and managing

Using the System

On-Screen Display

The system shows the following for all display views:

1. Recording Indicator: "REC" indicates that continuous recording is enabled on at least one channel.

NOTE:

2. Display: Show live video and playback in single channel full-screen, quad, and split-screen configurations.

If REC does not appear on the onscreen display the system is NOT RECORDING.

3. Recording Status & Channel indicator ( ): The number indicates the channel number. The colors have different meanings:

• Black - No recording in progress.

•

Yellow - Continuous recording in progress.

• Red - Event (Motion/Alarm) Recording in progress.

Channel Title: You can customize the channel with a unique name for each channel. See

“CAMERA” on page 40.

5. Camera Status ( ): Will display a green Motion icon, purple Loss icon, or a yellow Alarm icon.

Using the System

CD/DVD Drive Indicator

USB Indicator (Front panel)

USB Indicator (Rear panel)

User Status

Audio Indicator

Connected Users

6. Status Indicators

• CD/DVD Drive Indicator: Indicates that a CD/DVD writer is connected to the DVR. The indicator glows blue when CD/DVD burning is in progress.

• USB Indicator (Front panel): Glows blue when a USB device is connected the front USB port to perform a system backup.

• USB Indicator (Rear panel): Glows blue when a USB device is connected the rear USB port to perform a system backup.

• User Status: Indicates what type of user is currently logged in.

• : The system administrator is logged in.



• : A user is logged in.



• : The system is locked.

• Audio Indicator: During video playback, if there is audio present, the Audio Indicator glows blue.

• Connected Users: Shows the number of users who are connected to the system via the network (i.e through the web browser or smartphone).

7. Date/Time: Shows the date (mm/dd/yyyy), day of the week, and time (24-hour clock).

8. HDD/Rec

hard drive is full. Note that if the hard drive capacity is less than 5GB, the icon appears to indicate overwrite is enabled. When overwrite is enabled, the first video that is recorded will be deleted (f

irst in first out).

ord days: Shows the remaining hard drive space and the number of recording days before the

9. Spot Monitor Indicator: Displays the monitor that is currently in Spot Out mode.

Using the System

• : Time Search

•

:Window

Positioning

• Log

• Spot Out

• System Info

• Backup

• : Display Mode

• Zoom

• PTZ: Opens the PTZ menu.

• :F1 button.

• : F3 button.

• :External Search

Using the Virtual Remote

Right-click anywhere on the screen to open the Virtual Remote. The Virtual Remote gives you quick access to many of the system’s features using only a USB mouse (included)

Quick Function Keys:

2. Navigation/Menu:

: Move cursor up

•

• : Move cursor down

• : Move cursor left

• : Move cursor right

NU: Press to open the Main Menu, and to confirm menu

• ME selections.

•

: Press to confirm menu options/selections/ enter

sub-menu options.

•

ESC: Close menu windows; press to show/hide the onscreen

display (OSD); press to clear channel indicators (loss, alarm, etc.)

• +: Increase values in menu options.

- : Decrease menu options in menu options

•

3. Playback controls:

: Stop playback / stop system recording

•

: Increase reverse playback speed 1X, 2X, 4X, 8X, and 16X

•

Start playback; press to switch between forward and reverse playback

• :

: Increase forward playback speed 1X, 2X, 4X, 8X, and 16X

•

: Start manual recording (if scheduled recording is not active)

• : Log in/ Log out of the system (password required)

• : During playback, click to pause; click repeatedly for frame-by-frame playback; during live viewing, click

to open the PTZ menu

• : During playback, click to pause; click repeatedly for frame-by-frame playback; during live viewing, click

to SPOT OUT

4. Channel butt camera titles, click for alpha-numeric characters.

NOTE: The button labeled 0/10 means 0 when entering passwords, and 10 when entering channel 10 for the 16

channel model DVR.

ons: Click to view channels 1~8 individually in full-screen; click to input passwords; when entering

+ 174 hidden pages

Digimerge DH2361TBB, DH2381TBB, DH2581TBB, DH2562TB, DH2581TB User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

GETTING STARTED

BASIC SETUP

1. Connect the cameras

2. Connect a monitor

3. Connect the mouse

4. Connect the Ethernet cable

5. Connect the power cable

DH230: FRONT PANEL

DH230: REAR PANEL

DH250: FRONT PANEL

DH250: REAR PANEL

Remote Control

Mouse Control

Mouse Tips

Touch Screen Control

Touch Screen Tips

Touch Panel Tips and Tricks (DH230 only)

USING THE SYSTEM

Password

On-Screen Display

Using the Virtual Remote