This compartment houses the removable (hot-swappable) hard disk drive.
NOTE: The compartment must be locked before the hard drive can be used.
Hard disk compartment lock:
The key lock secures a hard disk in place. Unlock the compartment before you remove the hard
disk cartridge from the unit.
PAUSE button:
Press the PA USE button to pause the video during playback. Pressing the PAUSE button while in
the PAUSE MODE will advance the video by one frame.
The green “PAUSE” LED will be illuminated.
PLAY button:
Press the PLAY button to play recorded video from the hard disk.
The green LED under the “PLAY” button will be illuminated
STOP button:
Press the STOP button to stop the playing of video during playback, or stop recording during a
manual record.
The green LED under the “STOP” button will be illuminated
REC button:
Press the REC button to start manually recording video onto the hard disk while viewing live
video display mode.
The red LED under the REC button will be illuminated.
POWER button:
Press and hold POWER button for 3 seconds to turn on the unit, press (and hold again) to turn
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the unit off.
DISPLAY button:
Press to show the system operation status on the screen. (See Section 3.3 for Display indications)
Setup button:
Press this to enter the setup menu. Press again to exit the setup mode.
Search button:
Press the SEARCH to enter the search mode to access recorded video.
Left / Right (CH1 / CH2 ) buttons:
In setup menu/ search mode, use these buttons scroll Left/Right to select desired items in the
menu setup mode.
For Key Lock operation, press these two buttons simultaneously once; to disable Key Lock,
press these two buttons simultaneously again.
In live mode, use these buttons to select channel 1 or 2 for display.
In play mode, use these buttons to select a channel 1 or 2 as well as zoom in on the desired
channel.
Up / Down ( CH3 / CH4 )buttons:
In setup menu/ search mode, use these buttons to scroll Up/Down to select the desired items
options for programming.
In live mode, use these buttons to select channel 3 or 4 for display.
In play mode, use these buttons to select a channel 3 or 4 as well as zoom in on the desired
channel.
Enter / (Quad) Button:
Press the ENTER button to select or enter an item while in the setup menu.
When changing a value within the setup menu, press the ENTER to save the change.
This button also switches to the 4 camera view during live or playback viewing.
Seq./Save button:
In live mode, press to begin sequential switching of the live cameras. The view will rotate through
all cameras following the programmed dwell time.
In SD card backup mode, press to save the desired still image to SD card.
T-rec Indicator:
This indicator LED will turn ON to signal that the schedule/timer record setting is enabled.
A-rec Indicator:
This indicator LED will turn ON to signal that the alarm record setting is enabled.
DISKIndicator:
The indicator shows the operation status of the unit’s hard-disk drives. The green light indicates
the hard-disk drive is storing or retrieving data. The red light signals the hard-disk drive is filling
up. The orange light indicates the hard disk is retrieving at disk-full status.
Shuttle Ring:
The shuttle ring is used to playback video at different speeds in forward or reverse. Turning the
shuttle ring to the left will play recorded video in reverse, turning the shuttle ring to the right will
play the video at different speeds in the forward direction.
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Jog Dial:
The Jog Dial can be used to step frame by frame in the forward or reverse direction.
SD CARD Slot:
This is used for system software updating and archiving/accessing critical images.
Mobile Rack Power LED:
Indicates the power status of the Mobile Rack. The green light indicates the Mobile Rack is
activate.
Mobile Rack HDD LED:
Indicates the HDD status of the Mobile Rack. The orange light indicates the HDD is storing or
retrieving data.
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2.2 Rear View
OUT
25
IN
CH1CH2CH3CH4
IN
ETHERNET
OUT
MONITOR
29
AUDIO
30343536 37
313233
2628
hi-z
75
RS-485
RS-232
ALARM
I/O
DC12V
VIDEO IN Connector: These 4 BNC connectors are used to connect the video output from a camera
Hi-Z/75 Ω Individual termination: These 4 switches are used to set the impedance of each loop
between 75Ω and Hi-Z.
RS-232 Port: The RS-232 communication port functions as a connector to an external control device.
Please refer to RS-232 & RS-485 Protocol for more details.
MONITOR Connector: The connector provides the unit’s composite video or a live signal if connected
to a display device.
AUDIO OUT: This provides the unit’s audio signal to a speaker.
AUDIO IN Connector: This connector is used to connect the audio output from a camera or other
devices to the DVR.
ETHERNET 10/100 Connector: This is one standard RJ-45 connector for 10/100 Mbps Ethernet
networks.
RS-485 Port: The RS-485 communication ports function as connectors when two or more units are
serially connected to expand the storage capacity.
ALARM I/O: This is a 9-PIN D-SUB connector including SWITCH OUT, GROUND, ALARM OUT, DISK
FULL, RECORD IN, ALARM RESET, and ALARM IN for connecting with external devices. Please
refer to the next section for details.
Wire Catch: The wire catch secures the power cord and keeps it in place (so that it does not droop or
hang loosely).
Ground Screw’s: The ground screw is for chassis terminal.
DC Power Jack: The inlet connects to the external power supply. 12 VDC, 5A UL Listed Class 2
Power Supply.
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2.3 ALARM In/Out
DISK FULL
ALARM RESET
ALARM OUT
RECORD INGROUND
12345
6789
ALARM1 INALARM4 IN
ALARM2 INALARM3 IN
THIS FIGURE IS LOOKED FROM THE REAR VIEW
1. GND: Ground Contact.
2. ALARM OUT (OUTPUT): This is a common alarm output trigger. Connect this to external
5V
devices such as buzzers or lights. Switches Low (GND) (
3. DISK FULL (OUTPUT): This is a disk full output trigger. Connect this to external devices such
5V
0V(Active)
as buzzers or lights. Switches Low (GND) (
4. ALARM RESET (INPUT): This pin connects to an alarm-clear device for clearing an alarm. Use
5V
0V(Active)
a Normally Open switch to GND. (
5. RECORD IN (INPUT): This pin connects to a record trigger device for starting a record.
5V
0V(Active)
Negative Trigger. (
6. ALARM4 IN (INPUT): This is an alarm input (for CH 4 ), which can be programmed in the menu
system to Normally Open or Normally Closed operation.
)
)
)
0V(Active)
)
7. ALARM3 IN (INPUT): same as the above, for CH 3
8. ALARM2 IN (INPUT): same as the above, for CH 2
9. ALARM1 IN (INPUT): same as the above, for CH 1
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3. INSTALLATION
Please follow the instructions and the diagram below to set up the system.
3.1 Basic Connection
CONNECTING WITH 1 to 4 CAMERAS
Camera
IN
OUT
MONITOR
Camera
AUDIO
Monitor
Camera
IN
OUT
Camera
ETHERNET
hi-z
75
RS-485
ALARM
RS-232
I/O
ATTACHING AN EXTERNAL DEVICE TO DVR
Connect an alarm out, alarm input, and a peripheral device as shown in the diagram below.
Alarm In -> Alarm1 In, Alarm2 In, Alarm3 In, Alarm4 In
DC12V
IN
OUT
AUDIO
MONITOR
hi-z
75
RS-485
IN
ETHERNET
OUT
Trigger Out
RS-232
ALARM
I/O
DC12V
(Normally Open)
Alarm Reset
12345
Ground
Alarm1 in
(Normally Open)
Alarm2 in
(Normally Open)
Alarm3 in
(Normally Open)
Alarm4 in
(Normally Open)
11
6789
Page 12
3.2 Hard-Disk Drive Installation
The DVR is capable of supporting two hard drives - One internal drive (from factory) and one hot
swappable mobile drive (factory option). The internal HDD (compartment HD1), is default-configured as
a master. If adding an additional HDD to the Mobile Rack (compartment HD2), please set to Master
and follow the install instructions in section . arrangement of installed hard-disk drives for the system
(Table 3.2 A.) is shown in the tables below.
Table 3.2 A. The jumper settings of hard disk drives in the system
Location Jumper
IDE 1 Compartment HD 1 Master (Default)
IDE 2 Compartment HD 2 Master
Table 3.2 B. Compatible hard-disk drives
Manufacturer Model Capacity Rotation
Western Digital
Seagate
Maxtor
WD800AB 80GB 5400 RPM
WD1200AB 120GB 5400 RPM
WD800BB 80GB 7200 RPM
WD1200BB 120GB 7200 RPM
WD1800BB 180GB 7200 RPM
ST380020A/P 80GB 5400 RPM
ST340810A/P 40GB 5400 RPM
4A160J0-1A 160GB 5400 RPM
4R080L0-1 80GB 5400 RPM
6Y120L0-1 120GB 7200 RPM
6Y200P0-1A 200GB 7200 RPM
6Y250P0-1A 250GB 7200 RPM
NOTE: Hard-disk drives not shown on this list have not been tested by the engineering team
and are not recommended for use with this product. For the latest updated list on the
recommended hard disk drives, please contact your dealers or distributors.
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3.3 System Information and channel selection
3.3.1 SYSTEM INFORMATION
You can display system settings information as shown on Figure 3.3 A below at any time by pressing
the Display button
recording mode, the Manual Recording information is displayed. Each sequential press of the Display
button
titles, time, date, and an indicating bar of capacity status on a monitor as shown next.
Default display
CH 1 CH 2
CH 3 CH 4
CH1 , CH2, CH3, CH4 are titles for each channel, changeable in Setup menu
Capacity Status :
displays a different message detailed in the following example. By default, the unit displays
. In the playback mode, the recorded video information is displayed. In the live or
( System Data/ Time )
Press the Display button
display. Press the Display button
button one more time to back to the default display.
09- 05-2003 16:13:02
once; the DVR will display the following sample message plus the default
again; the unit will not display any OSD message. Press the
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Figure 3.3 A. Description of Figure 3.3 A
1+ 2: 59G 12.4 HR
QUALITY: BEST NTSC
RATE: 6 HR 10 F/S
9 K
HD P SIZE POS
1 Y 20 G 39.5% P
2 Y 39 G 0.0% R
IP : 192 . 168 . 1 . 90
(1+2: 59G): Total capacity of installed hard disks, 59 GB (in this
example)
(12.4 HR): Total 12.4 hour recording time available
): Timer record activated
(
): Alarm record activated
(
(QUALITY: BEST): Record quality setting, BEST
(NTSC): NTSC system
(RATE: 6 HR): Setting of Record time mode, 6 hours
(10 F/S): Record speed setting, 10 frames/sec
): Audio function activated
(
): Indicate which HDD is activated
(
(9K): The image file size
(HD): Hard disk Compartment
(P ): Y Hard disk installed; . No hard disk installed
(SIZE 20G): The capacity of the installed hard disk
(POS): Percentage of system; R: Recording; P: Playback
(IP : 192 . 168 . 1 . 90): Setting of
the Ethernet
communication,192.168.1.90
)
: External signal
(
(x): Disk unavailable
3.3.2 Channel Selection
The CH1, CH2, CH3, CH4, Quad (
), and Seq./Save button are used to select the displayed video
channels and zoom in factor. The following table shows the functions under different mode.
Mode Key Result Display
Live / Record
Quad ( )
CH1/ CH2/ CH3/ CH4 ( Single channel )
Playback
Seq./Save
Quad ( )
then loop back
CH1/ CH2/ CH3/ CH4 ( Single channel )
The same channel
pressed the 2
nd
time
single channel with 2x2 zoom in
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3.4 Updating System Software
If the system software of the 4CH DVR needs to be upgraded, please take the following steps to safely
update it.
Important: Before carrying out the following procedures, please ensure the SD card is working
and the file of system software is intact
1. Turn off the 4CH DVR.
2. Insert the SD card into the built-in SD slot of the unit.
3. Hold down the
Up and Down buttons simultaneously, and then turn on the unit.
4. Keep holding down the buttons until the 4CH DVR sounds a tone and display the message
“ XXXXXX BYTES READ” Now the 4CH DVR is updating the system software, which will take
approximately 90 seconds to process.
5. Restart the unit (by powering down/up completely) when the device sounds a tone twice and displays
the message “ PLEASE RESTART” The process is complete.
(If you have already followed the procedure 1~5. the unit, however, not being able to power on.
Please first check if the SD card you are using is functioning and the file is intact. And then repeat
procedures 1 ~ 5 again.)
6. Verify the version of the system software. (Please refer to section 5.6 VERSION option)
A-recT-recDISK
SD Card
PowerSearchSeq.
Setup
Warning: Don’t Interrupt the process while the unit is updating itself. Doing so could
cause the unit hang/lock-up.
EnterDisplayPlayPauseStop
/Save
ZOOM
1312
15
Rec
Page 16
4. BASIC OPERATIONS
This section outlines the basic operating instructions for the DGR204.
4.1 Configuring Recording Settings
Recording Time settings (Recording Rate and Picture Quality Setting)
Recording time will vary depending on the image size, recording rate, and the capacity of the hard-disk
drives. Generally, the DVR comes with a built-in hard-disk drive for continuous recording from one to
four weeks under most recording conditions. The table below shows the possible recording times based
on a 80GB hard-disk drive at certain refresh rates and the corresponding image quality.
With one or more hard-disk drive(s) in operation, please calculate the recording time using the table
below in accordance with your requirement. For a NTSC unit, for example, if the unit is set to record
images with BEST quality at a 30 Frame/Sec record rate, normally a 80GB hard-disk drive will be filled
in 15 hours (See the gray area in the table). If a 160GB hard-disk drive is used with the same refresh
rate and picture quality, it will be filled in 30 hours (2 times the rate of a 80GB hard-disk drive).
NOTE: If the capacity of HD 2 is not sufficient to store all selected video, a warning message
“HD2 SPACE NOT ENOUGH” will be displayed on the screen. Please, insert a larger
capacity of hard-disk drive and start the process all over again.
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4.5.2 Security Digital Card (SD Card) Backup Operations
The SD card slot of the rear unit has three functions as shown below:
1.
Archive Single image Clips into SD Card
Please take the following steps to archive a critical image in a SD card.
(1) Insert a SD Card into the SD card slot of the rear unit.
(2) Start playing back the recorded video.
(3) Press the PAUS E button
(4) Press the Seq./Save button
The quantity of pictures that can be stored depends on the SD card capacity. You can have
the saved images printed out in any computer. The image is stored in the JPEG
compressed format. If more than one clip is stored in a SD card, file names will be assigned
in sequence as shown below.
SAVE TO J0000.JPG
SAVE TO J0001.JPG
…
SAVE TO J000N.JPG
(5) The saved picture is the same as the present picture on the screen, please use CH1
, CH3 , CH4 , and Enter/ Quad button to switch to channel(s) desired, and
CH2
then press Seq./Save
2.
Backup the System setting info into SD Card.
The 4CH DVR offers a quick setup method by using a SD card. If a user wants to set many 4CH
DVR devices with the same settings, the 4CH DVR could save the whole setting in the SD card,
then transfer it to another DVR. (Approx. 800KB space required on the card)
to freeze the desired pictures.
to save the image in the SD Card.
button to save.
,
Save the whole setting into the SD card:
Insert a SD card into the SD card slot.
Press the Setup button
Highlight SYSTEM and press the Enter button
Set SD SETUP to SAVE. Then the system setting info will auto save into SD card.
Transfer the system setting info of DVR to another:
Insert the SD card containing the stored system setting info into the DVR.
Press the Setup button
Highlight SYSTEM and press the Enter button
Then set SD SETUP to LOAD.
to enter the setup mode and select the SYSTEM.
to enter the SYSTEM SETTING page.
to enter the setup mode and select the SYSTEM.
to enter the SYSTEM SETTING page.
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RECORD
ALARM
TIMER/ SEQ/ TITLE
COMMUNICATION
DISK
SYSTEM
GOTO SYSTEM SETTING
MAIN MENU
3.
Updating System Software (Please refer to section 3.4 for more details.)
4.6 Key Lock Operation
The Key lock operation protects the unit against unauthorized use by disabling the entire front
SYSTEM
OPERATION LOG : ENTER
OSD LANGUAGE : ENGLISH
MENU BACKGND : 2
BUZZER : ON
PASSWORD : SET
SETUP PWD : OFF
DEFAULT : LOAD
SD SETUP : SAVE
VERSION : ENTER
MAIN PAGE
VIEW OPERATION LOG
panel controls. Simultaneously press these two
“<” and “>” buttons (as shown below) for
at least 3 seconds to lock the unit; to release the Key Lock, simultaneously press these two
buttons again.
A-recT-recDISK
SD Card
PowerSearchSeq.
Setup
EnterDisplayPlayPauseStop
/Save
ZOOM
1114
Rec
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5. MENU SETUP
There are 6 categories of operation settings able to be configured from the setup menu. The following
sections will provide step-by-step instructions for configuring/changing the setup options. Press the Setup
button to access the setup menu. Once inside the menu system, the on-screen menu allows you to
set up the key features of the unit. The functions of various buttons within the menu-setup mode are
described in the paragraphs below.
Set Up Menu Navigation Buttons:
MAIN MENU
RECORD
ALARM
TIMER/ SEQ/ TITLE
COMMUNICATION
DISK
SYSTEM
Setup button
Press to enter the setup menu. Press again to exit the setup mode.
“
^
” and “v” buttons :
Press to select the desired item or entry for setting.
“<”
and “>” buttons :
Press to highlight the desired option or to select the context for setting.
Enter button
Press to enter the selected item and to save the setting.
Shuttle Ring :
Jog Dial :
:
:
Turn to highlight the desired option or to select the context for setting.
Turn to select the desired item or entry for setting.
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5.1 REC SETTING
This page allows you to set the recording rate and recording quality, and enables you to continue
recording when the disk is full.
NOTE: Please see chart in section 4.1 to help determine the appropriate settings for REC RATE and
REC QUALITY according to your desired record time.
MAIN MENU
RECORD
ALARM
TIMER/ SEQ/ TITLE
COMMUNICATION
DISK
SYSTEM
GOTO REC PAGE
REC RATE:
This option is for adjusting the number of pictures recorded every second into a storage disk. The
recording rate controls the frequency at which the number of video pictures can be recorded.
REC SETTING
REC RATE : 10 F/S
REC QUALITY : BEST
DISK FULL : REWRITE
AUDIO : OFF
MAIN PAGE
SET REC RATE
● For a NTSC unit, there are 11 different recording rates you can select from: 30F/S (30 frames
per second), 15F/S, 10F/S, 6F/S, 2.7F/S, 1.2F/S, 0.61F/S, 0.35F/S, 1F/8S, 1F/12S, and 1F/16S.
● For a PAL unit, there are 11 different recording rates you can select from: 25F/S (25 frames per
This option allows you to configure the Ethernet settings when connected to a LAN/WAN as well as
RS-232/485 protocols if connected to an external control device.
RECORD
ALARM
TIMER/ SEQ/ TITLE
COMMUNICATION
DISK
SYSTEM
MAIN MENU
GOTO COMM PAGE
COMM ID:
Communication ID for RS232 and RS485 communication. After the 4CH DVR
RS485 command, it checks if the <Dest ID> within the code is the same as the COMM ID, in which
case the particular command can be accept.
COMM SETTING
COMM ID : 01
RS232 : ON
RS485 : ON
NET ENABLE : OFF
NET DHCP : OFF
NET IP : SET
FTP SETTING
MAIN PAGE
SET RS232 / RS485 ID
receives a RS232 or
RS-232:
The RS-232 communication port can be either in an importing or exporting mode according to your
applications.
ON: Enables the RS-232 communication port. When you wish the unit to be controlled by an
external device, please select this entry for use.
OFF: Disables the RS-232 communication port.
RS-485:
The RS-485 communication port can be either in an importing or exporting mode according to your
applications.
ON: Enables the RS-485 communication port. When you wish the unit to be controlled by an
external device, please select this entry for use.
OFF: Disables the RS-485 communication port.
NET ENABLE:
This option selects either enable or disable for the Ethernet communication port.
OFF: Disables it.
ON: Enables it.
NET DHCP:
This option selects enable or disable for the DHCP communication function.
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OFF: Disables it.
ON: Enables it.
NOTE:
If provided with a DHCP server, the 4CH DVR can get an IP automatically by setting this
option to ON.
NET IP:
This option is used to configure the Ethernet communication settings. This is required for the purpose
of making a network connection. Please consult with a qualified MIS professional to configure it.
IP: XXX
MASK: XXX
GATEWAY: XXX
.XXX.XXX.XXX
.XXX.XXX.XXX
.XXX.XXX.XXX
FTP SETTING:
This entry allows users to set the FTP File Transfer Protocol.
COMM SETTING
COMM ID : 01
RS232 : ON
RS485 : ON
NET ENABLE : OFF
NET DHCP : OFF
NET IP : SET
FTP SETTING
MAIN PAGE
NAS FTP RECORDING
ENABLE:
This option is to select enable or disable for the FTP function.
FTP SETTING
ENABLE : OFF
REC MODE : ALARM REC
REC RATE : 1 F / 1 S
ACCOUNT : SET
MAIN PAGE
SET FTP ON / OFF
ON: Enables it.
OFF: Disables it.
REC MODE:
This option determines the recording mode to be recorded when the FTP function occurs. There
are 2 levels of recording mode to choose: ALARM REC and ALL REC.
ALARM REC: Only to record the alarm-event recorded video.
ALL REC: To record all the recorded video.
REC RATE:
This option determines the recording rate to be recorded at when the FTP function occurs. There
are 4 levels of recording rates to choose from: 1 F / 1 S, 1 F / 10 S, 1 F / 30 S and 1 F / 60 S.
ACCOUNT:
This option is used to configure the FTP account settings. This is required for the purpose of
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making a FTP connection. Please consult with a qualified MIS professional to configure it.
FTP ACCOUNT
FTP IP : 192.168.001.128
USER
PASSWORD : [ 00000000 ]
PATH
FTP IP : Every FTP server has to own an IP address to be identified on the network. Input
: [ dvr
: [ /dvrvideo ]
the IP address of the FTP server.
]
USER : Input the FTP user name (Login Name).
PASSWORD : Input the FTP password (Password).
PATH : Input the upload path while doing the FTP.
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5.5 DISK SETTING
MAIN MENU
RECORD
ALARM
TIMER/ SEQ/ TITLE
COMMUNICATION
DISK
SYSTEM
GOTO DISK PAGE
REFORMAT : HD 1 2
HD 2 USAGE : REC
BACKUP : FULL
MAIN PAGE
DISK REFORMAT/CLEAR
DISK SETTING
REFORMAT:
This option allows you to clear out all the data in the hard-disk drive. You will be required to enter the
pre-set password before proceeding with clearing out the data. Enter the standard password “9999” if you
don’t set your individual password. To set your individual password, please refer to section 5.6
PASSW OR D option.
HD 1 2: Clears out all the data stored in HD 1 and HD 2.
BACKUP HD: Clears out all the data stored in HD 2, which is set to backup purpose only. (This
function has to be proceeded with when the HD 2 USAGE option is set to
BACKUP.)
HD2 USAGE:
This option determines the way to utilize the hard-disk drive in the mobile compartment.
BACKUP: Used for data backup only, which will not be part of regular recording hard-disk drive.
REC: Used for the regular recording hard-disk drive.
NOTE: When you wish to play back a recorded video from a HD2, this option must be set to
REC. For more details, please refer to section 4.3.4.
BACKUP:
This function allows you to duplicate data from HD 1 to HD 2. Please set HD 2 as BACKUP first. (For
operation details, please refer to section 4.5.1)
FULL: Duplicates all the recorded video from HD1 to HD2.
ALARM: Duplicates all the alarm-event recorded video from HD 1 to HD2
SELECT: Duplicates a particular recorded video from HD1 to HD2.
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5.6 SYSTEM
This section is used for accessing the history of the operation status, setting the password, resuming
factory default, and determining the menu display background.
MAIN MENU
RECORD
ALARM
TIMER/ SEQ/ TITLE
COMMUNICATION
DISK
SYSTEM
GOTO SYSTEM SETTING
OPERATION LOG:
This log shows the history of the operation status in chronological order. What the following entries
represent is detailed below.
ON: Powers up the device.
OFF: Powers off the device.
REC: Starts recording.
STOP: Ceases recording.
PLAY: Shows recorded video.
V-IN: Video input is connected.
V-LOSS : Video loss occurs.
P-LOSS: Power interruption occurs.
A-IN: Detects an alarm input.
LOCK:
UNLOCK:
UPDATE:
Disables the entire front panel controls.
Releases the key lock.
Updates system software.
OPERATION LOG : ENTER
OSD LANGUAGE : ENGLISH
MENU BACKGND : 2
BUZZER : ON
PASSWORD : SET
SETUP PWD : OFF
DEFAULT : LOAD
SD SETUP : SAVE
VERSION : ENTER
MAIN PAGE
VIEW OPERATION LOG
05/15/03 18:19:32 ON
05/15/03 18:19:32 OFF
05/15/03 18:19:32 REC
05/15/03 18:19:32 STOP
05/15/03 18:19:32 PLAY
05/15/03 18:19:32 V-IN
05/15/03 18:19:32 V-LOSS
05/15/03 18:19:32 P-LOSS
SYSTEM
Note: The event log is able to store up to 2000 events. When the log is full, the newly registered
record of an operation will replace the existing records from the oldest one.
OSD LANGUAGE:
This option allows you to select the OSD language display as English, or Chinese.
MENU BACKGND:
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There are 3 levels of background color transparency, you can choose from : level 1 is totally
transparent, level 3 is opaque, and level 2 is between level 1 and 3. The background color is used
in setup menu and search function.
BUZZER:
This option determines the embedded buzzer sounding a tone to signal the following situations. A
tone lasts about two seconds long.
ON: Enables buzzer.
OFF: Disables buzzer.
Situation
Alarm occurs
Video loss occurs
Disk is full
Load factory default
Buzzer set to ON
Enable/disable key lock function
Power on /off mobile rack HDD
Backup operation complete
Timer activate/deactivate
Recording switching between HDD
PAS SWORD :
This option allows you to set a password to prevent any unauthorized re-formatting of the hard
disk drives or use by a network viewer. The standard password is “9999”.
OLD PASSWORD: Enter the pre-set password (or the standard password if this is the initial
setting) to access the password setting system.
NEW PASSWORD: Enter a 4-digit-number password of your choosing which will replace
the pre-set password (or the standard password “9999”).
SETUP PWD:
When this option is on, user must pass the password check before entering the setup menu.
ON: Enables it.
OFF: Disables it.
DEFAULT:
This option allows you to reload the factory default setting. Please do note that the password
cannot be changed in the factory default setting.
SD SETUP:
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The 4CH DVR offers a quick setup method by using a SD card. If the user wants to set up many
a number of the same devices with the same settings, he can save the whole settings to a SD
card, then transfer to another DVR.
SAVE: Saves the whole setting to the SD card.
LOAD: Loads the whole setting to the SD card.
VERSION:
This item is in the setup menu reveal network MAC, BIOS version, and software version, and last
updated date.
MAC : 00 : 0c : 0c : 00 : 00 : 07
BIOS : 1.03
SW : 1.00
DATE : Mar 10 2003
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6. RS-232 & RS-485 Protocol
6.1 Setup
6.1.1 Use a Null Modem cable (the standard RS-232 9 Pin Cable with Pin 2 and Pin 3 exchanged, see pin
configuration chart below for details) to connect the COM 1 on the rear panel of the DVR to a PC.
6.1.2 Set the RS-232 option to ON in the COMMUNICATION page of the setup menu.
6.1.3 Set the PC communication parameters: 9600 bps, No Parity, 8 Data Bits, 1 Stop Bit.
6.2 Communication Protocol
6.2.0 General Command Format
<Lead Code = 0x41>, < Dest ID >, < Src ID >, <Main category >, <Second category >, {<Number of
Example: to search 06/12/2003 17:00 the Date/Time =
<0xd3>,<0x07><0x06>,<0x0b>,<0x11>,<0x00> where 2003= 210(=0xd3) + 7(=0x07) *256
NOTE: The DVR accepts RS-232 time search commands only under the live or playback Mode.
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7. IDE Hard Disk Installation
Usually, the unit comes with one hard-disk drive installed in compartment HD 1, which is default-configured
as a master. Please note that both drives should be configured as 'Master'. To install an additional HDD in
the HD2 Mobile Rack, please follow the steps below.
The jumper settings of hard-disk drives for the system
IDE 1 Compartment HD 1 Master
IDE 2 Compartment HD 2 Master
7.1 Mobile Rack HDD Installation
1. Make sure that the key unlocked.
2. Pull the active-handle outward to remove the carrier body away from
the mobile rack
Location Jumper
3. Slide the top cover backward and remove.
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4. Setting the jumper of your hard disk driver. The way to set the jumper
of the drive varies between manufacturers; please refer to the
instructions on the driver to set the jumpers in the master position.
5. Attach the interface connector and the power connector to the drive.
Please note the red lining of the IDE cable and the red wire of power
cable must line up side by side.
6. Place the HDD inside mobile rack, Use four of the provided screws.
7. Place the top cover back to the carrier body by sliding forward to
secure.
8. Slide the carrier body back in the mobile rack.
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9. Push the carrier body further into the mobile rack until fully inserted.
10. Push the active-handle inward.
11. Lock the Key.
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8. System Default
MAIN MENU
RECORD
ALARM
TIMER/ SEQ/ TITLE
COMMUNICATION
DISK
SYSTEM
GOTO REC PAGE
MAIN MENU
RECORD
ALARM
TIMER/ SEQ/ TITLE
COMMUNICATION
DISK
SYSTEM
GOTO ALARM PAGE
REC SETTING
REC RATE : 10 F/S
REC QUALITY : BEST
DISK FULL : REWRITE
AUDIO : OFF
MAIN PAGE
SET REC RATE
ALARM SETTING
ALM OPERATION : OFF
REC RATE : 10 F/S
REC QUALITY : BEST
AUDIO : OFF
ALM TYPE : NO
ALM DURATION : 0 SEC
PRE- ALARM : OFF
MOTION SETTING
MAIN PAGE
ALARM REC ENABLE
MAIN MENU
RECORD
ALARM
TIMER/ SEQ/ TITLE
COMMUNICATION
DISK
SYSTEM
GOTO CLOCK / TIMER PAGE
TIMER/ SEQ/ TITLE
CLOCK : SET
REC ENABLE : OFF
TIMER : SET
SEQUENCER : SET
TITLE : SET
MAIN PAGE
TIMER REC ENABLE
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RECORD
ALARM
TIMER/ SEQ/ TITLE
COMMUNICATION
DISK
SYSTEM
GOTO COMM PAGE
RECORD
ALARM
TIMER/ SEQ/ TITLE
COMMUNICATION
DISK
SYSTEM
GOTO DISK PAGE
MAIN MENU
MAIN MENU
COMM SETTING
COMM ID : 01
RS232 : ON
RS485 : ON
NET ENABLE : OFF
NET DHCP : OFF
NET IP : SET
FTP SETTING
MAIN PAGE
SET RS232 / RS485 ID
DISK SETTING
REFORMAT : HD 1 2
HD 2 USAGE : REC
BACKUP : FULL
MAIN PAGE
DISK REFORMAT/CLEAR
MAIN MENU
RECORD
ALARM
TIMER/ SEQ/ TITLE
COMMUNICATION
DISK
SYSTEM
GOTO SYSTEM SETTING
OPERATION LOG : ENTER
OSD LANGUAGE : ENGLISH
MENU BACKGND : 2
BUZZER : ON
PASSWORD : SET
SETUP PWD : OFF
DEFAULT : LOAD
SD SETUP : SAVE
VERSION : ENTER
MAIN PAGE
VIEW OPERATION LOG
SYSTEM
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9. O.S.D. Message
No. O.S.D. Message Meanings
1 NO DISK
2 BATTERY LOW
3 LOADING
4 VIDEO LOSS
5 VIDEO IN
6 KEY LOCKED
7 KEY UNLOCKED
8 n1 OF n2 ITEMS PROGRESS n3 %
9 BACKUP COMPLETE
10 HD2 SPACE NOT ENOUGH
11 NO ENTRY FOR BACKUP
12 BACKUP INCOMPLETE
13 NOT FOUND
14 END
15 DISK FULL
16 EMPTY
17 SET TO NTSC, PLS RESTART
18 SOFTWARE UPDATE
19 PLEASE RESTART
20 NO DISK
21 DATA NOT CONTINUOUS
22 DISK ATTACHED
No hard-disk detected after power up
Suggest change the battery and reset the system time
System Boot up
Video loss
Video input source
Key lock function is on
Key lock function is off
BACKUP n1/n2 NOW
Backup complete
HD2 has not enough space for backup
No backup is possible.
Backup incomplete, since the user has pressed the STOP
button to stop it
The system cannot find a video in the Search function.
Playback of recorded video has reached the end point
Hard disks are full; this happens only when the DISK
FULL item in the setup menu is set to STOP.
The user presses the PLAY button or uses the SEARCH
function, but no video can be played.
System has to be set to NTSC, please reboot (PAL is
similar)
Software update
The system should be rebooted after the software has
been updated
The user has pressed the Save key without putting in a
SD card, or there is a disk error.
The system found data in an installed HDD that cannot be
used contiguously. Suggest you remove HD2 from the
system.
HD2 has been attached.
23 DISK REMOVED
24 FAN STOPPED
25 HDn ERROR AT xxxxx
26 NOT PRESENT
27 SAVE TO DISK
28 SAVE TO Fnnn. JPG
29 SAVE OK
30 SD CARD WRITE PROTECT
31 WAIT . . .
HD2 has been removed.
The chassis fan has stopped for over 30 seconds.
There is a hard-disk error during recording, where n is the
hard-disk number and xxxxx is the hexadecimal location.
When the user tries to clear a disk that was not attached
in the setup menu.
Start saving to the JPEG file.
Save to Fnnn. JPG (where nnn= 0..999)
Save to the JEPG is ok.
A SD card is write-protected; or there is an error
The composition of the hard disk is changing now. Or, it is
saving the image into the SD card. Please wait for a while.
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10. Network Viewer and Image Viewer
This section provides instructions for installing and using the Network Viewer, and Image Viewer software,
which are included with the 4CH DVR. The minimum requirements for this function are as follows:
1. Intel Pentium 233MHz or greater.
2. 32 MB RAM
3. Window 95, 98, NT, and ME.
4. 4 MB Video card capable of 24-bit true color display.
5. 5 MB free hard-disk space for software installation.
6. 10-base T network for LAN operation.
10.1 The Network Viewer
10.1.1 Introduction to Network Viewer
The Network Viewer allows you to potentially access 16 4CH DVR’s from a remote desktop or laptop in a
TCP/IP networking environment. It can perform the following functions.
View live images from the 4CH DVR
Store, search, and review recorded video from the 4CH DVR HDD.
Change the regular record, event record, and timer properties.
Before you are ready to view images from a desktop, you need to have your 4CH DVR networked by
obtaining a 10 baseT Ethernet data cable (Standard RJ-45) to connect the 4CH DVR to your LAN/WAN.
RJ-45 PIN configuration for Ethernet
PIN NO. PIN Assignment
1.
2.
3.
4.
5.
6.
7.
8.
RJ-45
4CH DVR
TX +
TX -
RX +
Not Connected
Not Connected
RX Not Connected
Not Connected
PC
RJ-45 socket
1 2 3 4 5 6 7 8
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Physical specification for Ethernet
Wire Type
Connector Type
Max. Cable Length
Hub Wiring Configuration
PC Wiring Configuration
NOTE: For more details on network connections, please refer to the following document.
10.1.2 Install the Network Viewer in your PC
Install the Network Viewer from the supported CD-R.
1. Exit all applications currently running in the selected PC.
2. Insert the supported CD in the CD-ROM drive. The program will execute the installation automatically.
Follow the on-screen instructions to proceed with the rest of the installation procedure as they
appear.
3. After the installation is complete, pop up the START menu from your computer, and point to
Programs / Network Viewer to open up the program selection page as shown below. Click the
Network Viewer tag to start the Network Viewer program.
Cat. 5
RJ-45
30 m
Straight Through
Cross Over
Install the Network Viewer for the ZIP file.
1. Save the ZIP file to your PC and extract the file to a designated directory.
2. Open the extracted folder. The folder contains 5 files.
3. Click on the
proceed with the rest of the installation procedure as they appear.
4. After the installation is complete, pop up the START menu from your computer, and point to
Programs / Network Viewer to start the Network Viewer program.
NOTE: Please make sure the TCP/IP communication software has been properly set and
configured in your computer. To check your TCP/IP settings, refer to the following
document.
icon to execute the installation and then follow the on-screen instructions to
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10.1.3 View the 4CH DVR video from a remote PC
Once Network View is executed a Login prompt will
appear, you must enter the default User Name:
admin, Password: 9999 into the respective field
and click on OK to log into the application.
Follow the instructions below to use the Network
Viewer to browse a 4CH DVR video from a remote
location. Upon entering the Network Viewer, the
connection box will appear as follows.
1. Click the Find button to search for all DVR devices connected in the LAN.
2. Choose a channel number from the Channel drop-down list.
3. Type in the user name for the chosen 4CH DVR.
4. Type in the password of the device and click the Modify tag to add the device to the Device List.
5. Please repeat steps 2 to 4
6. Click the Connect tag to establish the connection between the devices and the computer. Click the
Login tag to begin viewing images.
again for another desire.
NOTE: Upon connection, the connection status box indicates the name and IP address of the
selected device. If there’s a failure to connect, a “Fail” message appears on the screen
right after the device IP address; otherwise an “OK” appears. To add more connections
or units to the 4CH DVR, please repeat the above instructions.
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Functions Description
Device List
800x600
1024x768
Channel
Number
Device Type
Device Title
IP Address
User Name
Password
Add
Modify
Delete
Find
Connect
Login
Viewing images
View all the connected devices
Once the connection has been established, click the Login tag to enter the Multi-device mode
window. (See the sample screen below) This window displays all the connected devices in the
sequence which has been arranged when you established the connection.
Displays the entire list of connected devices if and as necessary. This list includes
a lot of information about all the connected devices.
This option is to select the resolution of the Multi-device mode window.
Assigns a display location when you have multiple devices connected.
Displays the device type.
This blank allows you to assign a label to the chosen device.
Type in the IP address which you preset for the device
This space allows you to assign a name to the chosen device.
Type in the preset password for making a connection.
Click to add the settings of a chosen device.
Click to change the settings of a chosen device.
Click to remove the connection of a chosen device.
Click to find the connection of the all 4CH DVR device in the LAN.
Click to establish the connection between the devices and the computer.
Click to access the display page of the Network Viewer.
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Function
Buttons
Description
The Split-Screen display function bar. This allows you to display the
connected device in the multi-format screens of 1, 2x2, 5+1, 7+1,3x3,
12+1, and 4x4.
Press to enter the PC SYSTEM SETUP window, which allows you to
program the System Setup, Record Setup, and Alarm Setup.
Press to enter the selected device (the Single-device display mode).
Select this channel to enable this button.
Click to minimize the Network Viewer into a PC system tray.
Click to save viewed images in the local computer.
Click to lock the system.
Click to magnify a viewed image.
Click to call the helper or assistant.
Press to leave the Network Viewer program.
The single sequence.
The multi sequence.
Click to page up.
Click to page down.
Click to enable the audio.
Device title and image display area. Displays the title of each connected
device and the time information of each displayed image in the top black
bar.
View single device
Follow any one of the instructions below to get into the single device mode.
1. Select the desired device from the DEVICE LIST box on the Multi-device Mode. The
will enable. Click the button to view the image of the selected device and have access to certain
functional operations of the device via the network. (See the sample screen below.)
button
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Function Buttons
Description
Playback function bar.
Play- Click to a recorded video from the PLAY LIST.
Pause- Click to freeze the image.
Stop- Click to stop playing back the recorded video or
cease recording.
REC- Click to activate the recording function of the
device.
Step- Click to view images picture-by-picture.
Click to return to the Multi-Device mode.
Click to save a viewing image in the local computer.
Press to enter the DEVICE SETUP window, to open the device
setting page to add more devices for viewing, Which allows
you to program the Record Setting and Record Schedule.
Click to lock the system.
Channel selection box.
Select a desired channel from the drop-down list; the Network
Viewer will be able to display the other channels by turn.
Recorded video list box. This box allows you to access all
recorded video, which are stored in the HDD of the connected
devices. To review a recorded video, just click an entry from
the list and click the
button.
PgUp/PgDn: To scroll up and down the list.
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4CH DVR Status Box. This box indicates the selected device
status.
PLAY: The device is in the playback mode.
LIVE: The device is in the live display mode.
WAIT: The device is processing the command.
PAUSE: Pauses the image.
This allows you to search a recorded video kept in the HDD of
the device. Enter the MONTH/DAY/YEAR HOUR: MINUTE
you wish to search and click GO to proceed.
Split-Screen display function bar. This allows you to display the
selected device in multi-format screens of 1, 2x2, 5+1,
7+1,3x3, 12+1, and 4x4.
Image display area. Displays the images of each camera and
the title and time/date information on the top blue bar. Double
click the image to view a full screen of the camera.
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10.1.4 Change the Record & Timer Properties Via the Network
Follow the instructions below to reconfigure the record and schedule recording settings via the
network.
A. B.
Set the regular record settings
1. When in the single –device mode, click
to enter the SETUP page. (See the sample screen
as in A above)
2. Select a desired recording rate and Quality from the corresponding drop-down list
3. Click the OK tag to proceed.
Set the Alarm record settings
1. When in the single –device mode, click
to enter the SETUP page. (See the sample screen
as in A above)
2. Set the ALRM SETTING to ON to enable the drop-down list in the ALARM SETTING area.
2. Select a desired recording rate and Quality from the corresponding drop-down list.
4. Click the OK tag to proceed.
Set the Record Schedule
1. When in the single –device mode, click
to enter the SETUP page. (See the sample
screen as in B above)
2. Set the Record Schedule to ON to enable the Record Schedule setting area.
3. Click the Time-Period button to set the schedule for recording for each day. Go to both the
START TIME & END TIME boxes, enter a specific Hour: Minute and click Add button to add to
the Record List.
4. When all required settings are completed, click OK to proceed.
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10.1.5 Archive Images to the Computer
Playback images can be stored in a local PC in the JPEG format. Follow the instructions below to
save the viewed images to your PC.
1. Press
2. Select a folder in the computer for copying images in.
3. Enter the number of images into the NUMBER OF SAVING box you wish to save in.
4. Click the SAVE tag; the program will automatically copy the displayed images into the
designated folder. The images are saved in the DVRxxx.jpg file name, which is displayed in the
box on the right-hand side. To view a saved image, please follow the instructions in the next
section to proceed.
to enter the following sample screen whenever in the playback mode.
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10.2 The Image Viewer
This is image integrity-protect software. It not only allows you to view an archived image from
the SD card or HDD of a computer, but also protects an archived image from reproduction or
interpolation. If an image isn’t in the original format made by a 4CH DVR, the Image Viewer
won’t display the image and instead will send a warning message” Wrong File, Can’t Open”.
Follow the instructions below to open an archived image from a SD card or a HDD.
1. Pop up the START menu from your computer, and point to Programs / Network
Viewer to open up the program selection page. Click the Image Viewer tag to start the
Image Viewer program. (See a sample screen below.)
2. Click the PRINT tag to get a displayed image printed out from a printer.
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11. Index Table
The following description details how the DVR manages an index table issue.
The DVR will generate a time index table indicating recorded data is kept in a particular HDD. This
allows to individually selecting recorded data to be displayed via the alarm list search and full list
search. The maximum number of lists, for a given HDD, is 3000. When the list of any given HDD is
used up-and the disk is not full, The unit will still use the rest of the space for recording. In such a
case, an index for the recent recorded data will be generated and the index of the next oldest data
will be erased so that the list does remain 3000 in total. And the next oldest data will be kept in the
index of the corresponding oldest data. For any newly recorded data, this approach will be applied
until the disk becomes full.
3000 LISTS
In the rewrite recording mode, when the archived hard disk drive is full, the DVR will start overwriting
the oldest data recorded. As the previous recorded data was partially overwritten by the recent
recording, the indicating time index of that data will be changed corresponding to the starting time of
the remaining session. The index of the session will be deleted from the table when it is fully
Record Search Alarm / Time / Event list / Filter(thumbnail) / SD card
OSD Language English / Chinese(T)
Motion Detection Yes
Set-up Menu Multi-layer / Network setting
Log list 2000 records
Alarm In/Out 4 Alarm Input / 1 Alarm Output
Built-in Buzzer Yes
Communication Port RS-232, RS-485, and Ethernet Port
Network Interface Ethernet (RJ-45 10/100 base-Tx) x 1
Network Protocol TCP/IP, DHCP, HTTP, UDP, FTP
Software Upgrade Upgrade via Memory Card(SD Card)
Password Protection Operation / Menu Setup / Remote Access
Network Capabilities
Power Supply (AC adapter) Input: 100V-240V, 50 Hz/60 Hz; Output: DC12V max 5A
Dimensions 220 mm x 94 mm x 340 mm EIA 19" 2U Half Size Mountable
Weight About 3.9 kg
Operation Temperature
Regulation FCC, CE, UL
Provided Accessories
Composite Video Out (BNC) x 4, Monitor Out (BNC) x 1
15 fps
30 fps
Screw ( #6-32UNC ) x 4, Screw ( M3 ) x 8(not in use)
Composite Video In (BNC) x 4
(720x480
(352x240)
)
Archive image as JPEG formats,
Remote live or recorded images
5 C ~ 40 C (41 F ~ 104 F)
AC Adapter x 1
Instruction manual x 1
Power cord x 1
Software CD-ROM x 1
Key x 2
12
fps
(720x576
fps (352x288)
25
)
*Design and specifications subject to change without notice.
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APPENDIX 1. –SCANIP
Follow the instructions below to use the SCANIP software to search the DVR devices from a local
location.
1. Click the
List will display the connection of the all-type device.
2. Select the desired device from the Device List.
3. Click the desired device to show the window while the DVR information acts to display the
desired changes instantly.
button to discover the connection of the all-type device in the LAN. The Device
4. Do you want to auto search free IP?
If and when you want to auto search the free IP, select “Yes” or “No”. If clicked “Yes” the
software will provide the “Free IP Address” boxes on the right side of the window. If you click
“No”, these address boxes will not show.
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5. Manual insertion of “Free IP Address”.
If you have clicked “No”, please manually type in insertions as required in the “Free IP
Address”, “Gateway Address”, and “NET Mask”. Follow each insertion you make by typing
in the “Login Name” and “Password”, and click “UPDATE” to send your alterations to the
DVR.
6. Auto search “Free IP Address”.
If you clicked “Yes” the “Free IP Address” box will appear on the right.
7. Select and double click any of the addresses in the “Free IP Address” box on the right to
enter it into an IP Address on the left.
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8. To change any IP address, type in the new address in the “Free IP Address” box on the right
as well as the device “Login Name” and “Password” in their respective blanks at bottom left,
then click “UPDATE”, and the new address will automatically be sent to the device.
9. Click “Exit” at bottom right to shut the device.
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15. Limited Warranty
War ranty: Subject to the exclusions and limitations below, Digimerge warrants to the initial end-user purchaser
that the product will be free from defects in material and workmanship for a period of one year from the date of
purchase. For valid warranty claims made during the warranty period, upon proof of purchase, defective products
will, at the election of Digimerge, be repaired or replaced without charge. Any products repaired or replaced within
the warranty period, shall be warranted by Digimerge to the initial end-user purchaser for 90 days from the return
shipment date, or the remainder of the warranty term, whichever is longer, and if outside of the warranty period then
for 90 days from the return shipment date. Products and parts may be replaced with refurbished items, and the
products and parts replaced become the property of Digimerge. You are responsible for all shipping costs associated
with the return of the defective products for warranty service.
Exclusions and Limitations: Any of the following will void this warranty:
(i) installation or use of the product other than strictly in accordance with the instructions contained in
the product’s instruction manual;
(ii) if the product is subjected to operating conditions (including atmospheric, moisture and humidity
conditions) outside of the acceptable conditions specified in the product's instruction manual;
(iii) if the product is subjected to misuse or abuse;
(iv) if the product is subjected to electrical short circuits or transients, accident, fire, flood or Acts of God;
(v) adjustment, maintenance or repair of the product other than in accordance with Digimerge approved
procedures; and
(vi) use of replacement parts other than those specified by Digimerge.
DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING
THE PRODUCT’S ABILITY OR EFFECTIVENESS IN PREVENTING OR REDUCING THE RISK OF,
OR DAMAGES RESULTING FROM, LOSS OR THEFT OF PROPERTY OR PERSONAL INJURY.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR USE OR PURPOSE.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE
EXCLUSIVE REMEDY OF THE PURCHASER. DIGIMERGE SHALL IN NO EVENT BE LIABLE FOR
ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY
KIND OR CHARACTER, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY, LOSS OF
REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR CLAIMS
AGAINST THE PURCHASER BY ANY THIRD PERSON, EVEN IF DIGIMERGE HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
No claims or statements regarding the product, whether written or verbal, by salespeople, retailers, dealers or
distributors, that are not contained in this limited warranty or in the owner's manual are authorized by Digimerge
and do not modify or expand this warranty.
Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation
of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for
personal injury. To the extent that such restrictions on limitations apply to the products, the above limitations and
exclusions may be limited in their application. In that case, when the implied warranties are not allowed to be
excluded in their entirety, they will be limited to the duration of the applicable written warranty, and if damages may
not be limited then the above limitations on damages apply, but only to the greatest extent permitted by local law.
Warranty and Non-Warranty Service: Contact the dealer that sold you this product, during the warranty period if
applicable, to obtain service. Non-warranty service is subject to Digimerge's then current service terms and prices. If
the dealer fails to respond, cannot be reached or fails to provide you with the required service, you may obtain
service directly from Digimerge by calling our service department at (866) 344-4674. You must provide Digimerge
with the defective product's model number, serial number, date of purchase, sales or invoice number, proof that you
were the original end-user purchaser for warranty work, and a brief description of the problem. You must obtain a
return authorization number from the service department and must mark the number clearly on the shipping box.
You must ship the item prepaid in appropriate packaging to the following address:
Digimerge Technologies Inc.,
Attention: Repair Department,
300 Alden Rd,
Markham, Ontario, Canada,
L3R 4C1
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Digimerge Technologies Inc.
300 Alden Road
Markham Ontario
L3R 4C1
www.digimerge.com
79
rev01
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