Digi W R 4 4 V 2 User Manual

TransPort®WR44v2
Wireless Routers
Installation Guide
January 9, 2012
90001264_A
TransPort® WR44v2 Installation Guide
Disclaimer
Digi International makes no representations or warranties with respect to the contents or use of this manual,
any software drivers or associated application software provided with this product and specically disclaims any expressed or implied warranties of merchantability or tness for any particular purpose.
Digi International reserves the right to modify or revise all or part of this document, its contents, and any
products described herein at any time without prior notication and shall not be responsible for any loss, cost or damage, including consequential damage, caused by reliance on these materials.
Digi Technical Support Contact Information
United States: (952) 912-3444 or (877) 912-3444
Other Locations: +1 (952) 912-3444 or (877) 912-3444
EMEA +44 870 35 000 35
Safety Notices
1. Please read all instructions before installing and powering the unit. You should keep these instructions in a safe place for future reference.
2. If the power supply shows signs of damage or malfunction, stop using it immediately, turn off the power and disconnect the power supply before contacting your supplier for a repair or replacement.
3. Changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Use only the accessories, attachments, and power supplies
provided by the manufacturer – connecting non-approved antennas or power supplies may damage the
unit, cause interference or create an electric shock hazard, and will void the warranty.
4. Do not attempt to repair the product. The unit contains no electronic components that can be serviced or replaced by the user. Any attempt to service or repair the unit by the user will void the product warranty.
5. Products in the TransPort WR® family are designed for indoor use (except for the WR44 R) and should be used in an environment that is suitable for computers and other electronic equipment.
6. Ports that are capable of connecting to other apparatus are dened as SELV ports. To ensure conformity with IEC60950 ensure that these ports are only connected to ports of the same type on other apparatus.
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TransPort® WR44v2 Installation Guide
Special notes on safety for wireless routers
Digi International products are designed to the highest standards of safety and international standards
compliance for the markets in which they are sold. However, cellular-based products contain radio devices which require specic consideration. Please take the time to read and understand the following guidance. Digi International assumes no liability for an end user’s failure to comply with these precautions.
Wireless routers incorporate a wireless radio module. Users should ensure that the
antenna(s) is (are) positioned at least 1 meter away from themselves and other persons
in normal operation.
When in a hospital or other health care facility, observe the restrictions on the use of
mobile phones. Do not use the unit in areas where guidelines posted in sensitive areas instruct users to switch off mobile phones. Medical equipment may be sensitive to RF energy.
The operation of cardiac pacemakers, other implanted medical equipment and hearing aids can be affected by interference from cellular terminals such as the wireless routers
when places close to the device. If in doubt about potential danger, contact the physician or the manufacturer of the device to verify that the equipment is properly shielded.
Pacemaker patients are advised to keep the wireless router away from the pacemaker
while it is on.
Wireless routers must NOT be operated on aircraft. The operation of wireless appliances in an aircraft is forbidden to prevent interference with communications systems. Failure
to observe these instructions may lead to the suspension or denial of cellular services
to the offender, legal action, or both.
As with any electrical equipment, do not operate the unit in the presence of ammable gases, fumes or potentially explosive atmospheres. Radio devices should not be used anywhere that blasting operations are taking place.
Wireless routers receive and transmit radio frequency energy when power is on. Interference can occur if used close to TV sets, radios, computers or inadequately shielded equipment. Follow any special regulations and always power off your unit wherever forbidden or when it may cause interference or danger.
SOS IMPORTANT! - Wireless routers operate using radio signals and cellular networks
cannot be guaranteed to connect in all possible conditions. Therefore, never rely solely upon any wireless device for life critical communications.
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TransPort® WR44v2 Installation Guide
Table of Contents
1 Package Contents .....................................................................5
2 Introduction ...............................................................................6
2.1 Enclosure Features ..........................................................................................7
2.2 Front Panel Features .......................................................................................8
2.3 Rear Panel Features ........................................................................................9
2.4 Under Unit Features .........................................................................................10
2.5 Additional Hardware Features ..........................................................................11
3 Installation .................................................................................13
4 Conguration.............................................................................15
4.1 Network Settings .............................................................................................15
4.2 Web Interface ....................................................................................................15
4.3 Command Line Interface (CLI) ..........................................................................18
5 Troubleshooting ........................................................................20
5.1 Troubleshooting Resources .............................................................................20
5.2 Unable to open the Web Interface ....................................................................20
5.3 Unable to log in to the Web Interface ...............................................................20
6 Specications ............................................................................21
7 Accessories ............................................................................... 22
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1 Package Contents

TransPort WR44 v2
Wireless Routers
Installation Guide
Ethernet Cable
[PSTN & DialServ models only]
TransPort® WR44v2 Installation Guide
TransPort WR44
PSTN Cable
[Telemetry models only]
Installation Guide
Telemetry Connector
Cellular
Antenna(s)
Power Supply Adapters
[Non-US models only]
15-pin Telemetry Cable
[Fleet Card models only]
If any item is missing or damaged, please contact your supplier. Also, make a record of any damage that may have occurred during shipping and report it to the carrier.
Depending on model and conguration, the package will also contain additional cables/antennas as appropriate.
Power Supply
(some models may include a DC Power Cord or have no Power Supply)
[GPS models only]
GPS Antenna
Wi-Fi Antenna
[Wi-Fi models only]
Fleet Power Cord
[Fleet Card models only]
Page 5
TransPort® WR44v2 Installation Guide
Preface
This guide describes the installation procedure for the TransPort WR family of routers. It is intended to provide sufcient information to be able to connect the unit to terminal equipment and power-on the unit. A complete reference guide to the software features that are available on the product is available separately in PDF format and can be downloaded from the Digi International web site (www.digi.com).

2 Introduction

The Digi TransPort WR family of cellular routers offers an all-in-one mobile communications solution with true
enterprise class routing, security and rewall. These multifunction cellular routers feature a exible design with an optional integrated Wi-Fi access point (with multi SSID) / Client, USB, serial, and Ethernet, as well as a variety of conguration options including multiple serial ports (async or sync), GPS or I/O telemetry modules.
The Digi TransPort family also offers an advanced routing, security and rewall feature set including stateful inspection rewall and integrated VPN. Enterprise class protocols incorporate BGP, OSPF and VRRP+, a patented technology built upon the popular VRRP failover standard providing true auto sensing, auto failure and auto recovery of any line drop.
Digi TransPort WR routers are ideal for transportation and mobile applications. Flexible power options include AC, DC and 4-pin Molex connectors for direct integration into vehicle applications. Also available is the Digi Remote Manager™ which provides easy setup, conguration and maintenance of large installations of Digi TransPort devices.
Page 6

2.1 Enclosure Features

2
1
2
DSL
3
4
4
TransPort WR44
TransPort WR44 R
TransPort® WR44v2 Installation Guide
TransPort WR44 DSL Variant
1. Commercial Enclosure
2. Mounting Feet
3. Rugged Enclosure
4. Mounting Tabs
Page 7
12.
1
10
2
3
4
5
6
7
8
9
11
DSL

2.2 Front Panel Features

TransPort WR44 DSL Variant
1. USB Host Connector - The USB host connector may be used to connect compatible USB 2.0 client devices such as memory sticks, and serial adapters. The total current available to power USB devices is
0.5A.
TransPort® WR44v2 Installation Guide
2. LED Status Indicator - POWER - Illuminates steady when power is connected.
3. LED Status Indicator - LAN (0, 1, 2, 3) - Illuminates steady when there is a network connection to the LAN port and ashes when data is transmitted or received.
4. LED Status Indicator - Wi-Fi -Illuminates steady if Wi-Fi activity is present.
5. LED Status Indicator - SERIAL - Illuminates steady if a terminal is connected to the SERIAL 0 port and the DTR signal is on. Flashes when data is transmitted or received.
6. LED Status Indicator - LINK - Illuminates steady when a wireless data connection has been established.
7. LED Status Indicator - SIM - Illuminates steady when a valid SIM card is installed.
8. LED Status Indicator - ACT - Flashes to indicate that data is being transferred over the wireless network.
9. LED Status Indicator - SIGNAL.
a) WR44 - G, -E and -U models: signal strengths are as follows:
• 0 LEDs illuminated: < -113 dBm (effectively no signal)
• 1 LED illuminated: >= -112 dBm and <= -87 dBm (weak)
• 2 LEDs illuminated: >= -86 dBm and <= -71 dBm (medium)
• 3 LEDs illuminated: >= -70 dBm and <= -51 dBm (strong)
b) WR44 - C models: signal strengths are as follows:
• 0 LEDs illuminated: < -116 dBm (effectively no signal)
• 1 LED illuminated: >= -115 dBm and <= -104 dBm (weak)
• 2 LEDs illuminated: >= -103 dBm and <= -94 dBm (medium)
• 3 LEDs illuminated: >= -93 dBm and <= -83 dBm (strong)
10. SIM / R-UIM Sockets (SIM card models only) - SIM 1 and SIM 2 are for use with the Subscriber Identication Module(s) (SIMs) or Removable User Identication Module(s) (R-UIMs).
11. LED Status Indicator - DSL – (WR44 DSL variant only).
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TransPort® WR44v2 Installation Guide
• Constant red - no DSL is detected.
• Flashing red - DSL is detected and unit is trying to train up to the DSL signal.
• Constant green - DSL is active.
• Flashing green - Data is being transferred LED Status Indicator - LINK - Illuminates steady when a
wireless data connection has been established.
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