Digi SM-5300 Series, SM5300LL, SM5300B, SM5300SSP, SM5300P User Manual
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USER MANUAL
SM-5300
PC SCALE PRINTER
Edition 2
COPYRIGHT © 2016 TERAOKA WEIGH-SYSTEM PTE. LTD. 21/JAN/2016
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Tables of Content
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Model: SM-5300
Table of Content
Table of Content ..................................................................................................... 1
Notice ...................................................................................................................... 3
Safety Information ................................................................................................. 4
Safety Regulation ................................................................................................... 5
Product Information ............................................................................................... 7
1.1 Specification ......................................................................................................... 7
1.2 Overall View of SM-5300 ....................................................................................... 9
1.2.1 SM-5300 Bench Type ........................................................................................9
1.2.2 SM-5300 Pole Type ........................................................................................ 10
1.3 Product Layout .................................................................................................... 11
1.3.1 Overall Layout SM-5300LL............................................................................... 11
1.3.2 Overall Layout of SM-5300P ............................................................................ 12
1.3.3 Overall Layout of SM-5300SSP 19” ................................................................... 13
1.3.4 Interface ....................................................................................................... 14
1.3.5 Indicator Display ............................................................................................ 14
1.3.6 Keys & Key Function ....................................................................................... 16
1.4. Printer Setting ................................................................................................... 17
1.4.1 Receipt, Label and Linerless Specification ......................................................... 17
1.4.2 Character Size & No. of Characters available for Label Printing ........................... 18
1.4.3 Receipt, Label and Linerless Setting ................................................................. 19
Typical Operation.................................................................................................. 23
2.1 Product Setup ..................................................................................................... 23
2.2 Date and Time Setup ........................................................................................... 24
2.3 Registration Mode ............................................................................................... 26
2.3.1 PLU Call Up.................................................................................................... 26
2.3.2 Item Label Printing in Manual Mode ................................................................. 29
2.3.3 Total Label or Receipt Printing ......................................................................... 31
2.3.4 Data Correction .............................................................................................. 37
2.3.5 Item Label Printing in Prepack Mode ................................................................ 43
2.3.6 Tare Operation............................................................................................... 46
2.4 Self Service Mode ................................................................................................ 53
2.4.1 Software Tenkey ............................................................................................ 53
2.4.2 Mechanical Tenkey ......................................................................................... 55
Report Mode ......................................................................................................... 57
3.1 Report Mode Description .................................................................................... 57
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Table of Content
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Model: SM-5300
3.2.1 PLU Report .................................................................................................... 60
3.2.2 Dept Report ................................................................................................... 62
3.2.3 Clerk Report .................................................................................................. 64
3.2.4 Clerk LOG ...................................................................................................... 66
3.2.5 Terminal Report ............................................................................................. 68
3.2.6 Store Summarized Report ............................................................................... 70
3.2.7 24 Hour Report .............................................................................................. 72
3.2.8 Void Report ................................................................................................... 74
3.2.9 Tax Report .................................................................................................... 76
3.2.10 Queue Report ................................................................................................ 78
3.2.11 Store Report .................................................................................................. 80
3.2.12 MG Report ..................................................................................................... 82
3.2.13 Inventory Report ............................................................................................ 84
3.2.14 Traceability Report ......................................................................................... 86
3.2.15 Prepack Report .............................................................................................. 88
3.2.16 Grand Total Report ......................................................................................... 90
3.2.17 ABC Analysis Report ....................................................................................... 92
3.2.18 Void Label Report ........................................................................................... 94
3.2.19 Batch Report .................................................................................................. 96
Product Maintenance ............................................................................................ 98
4.1 Thermal Head Cleaning ....................................................................................... 98
Appendices......................................................................................................... 100
5.1 Error Messages .................................................................................................. 100
Release Note ...................................................................................................... 103
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Notice
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Model: SM-5300
Notice
DIGI®
The material contained in this document is proprietary and for information only and is subject to
change without notice. Teraoka Weigh-System assumes no responsibility for any errors or
damages arising from misinterpretation of any procedure. Screen displays, operating procedures
and supporting features might vary with different software version releases. This document shall
not be reproduced whether in part or whole without the written consent from Teraoka WeighSystem Pte Ltd.
Teraoka Weigh-System Pte Ltd,
4, Leng Kee Road,
#06-01 SIS Building,
Singapore 159088.
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Safety Information
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Model: SM-5300
Safety Information
The operator of the equipment shall comply with the safety and warning indications and procedures
outlined in this document. Teraoka Weigh - System Pte Ltd assumes no responsibility or liability for
failure to comply with these requirements.
- To avoid electric shock, use only the supplied power cords and ensure product is connected
to a properly grounded supply.
- Ensure product is placed on a firm and level surface before operation.
- Avoid overloading the product beyond its rated maximum capacity.
- Ensure commodity to be weighed is loaded centrally on the platter, avoid placing commodity
on corners or edges.
- Care shall be taken during the following operations
~ Receipt paper tearing - to prevent injuries from cutting from paper cutter
~ Changing of labels and receipt paper - to prevent injuries from cutting from paper cutter
and movable printer mechanism.
- Repair and servicing of product shall only be carried out by trained and qualified personnel.
Disclaimer:
Specifications are subject to change without notice. All dimensions shown are approximate. Please
be aware that Teraoka has indicated that its hardware and software used in the product may
require additional updates in the future as our product is continually under development. The need
for such updates most likely applies to the Printer software.
CAUTIONS:
FOR PLUGGABLE EQUIPMENT, THAT THE SOCKET-OUTLET SHALL BE INSTALLED
NEAR THE EQUIPMENT AND SHALL BE EASILY ACCESSIBLE.
FOR CONTINUED PROTECTION AGAINST RISK OF FIRE, REPLACE ONLY WITH SAME
TYPE AND RATING OF FUSE.
POUR NE PAS COMPROMETTRE LA PROTECTION CONTRE LES RISQUES D'INCENDIE,
REMPLACER PAR UN FUSIBLE DE MÊME TYPE ET DE MÊME CARACTÉRISTIQUES
NOMINALES.
DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY
WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER.
DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS
IL Y A DANGER D'EXPLOSION S'IL Y A REMPLACEMENT INCORRECT DE LA BATTERIE.
REMPLACER UNIQUEMENT AVEC UNE BATTERIE DU MÊME TYPE OU D'UN TYPE
RECOMMANDÉ PAR LE CONSTRUCTEUR. METTRE AU RÉBUT LES BATTERIES USAGÉES
CONFORMÉMENT AUX INSTRUCTIONS DU FABRICANT.
LASER RADIATION DO NOT STARE INTO BEAM CLASS 2 LASER PRODUCT
RAYONNEMENT LASER NE PAS REGARDER DANS LE FAISCEAU APPAREIL À LASERDE
CLASSE 2
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Safety Regulation
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Model: SM-5300
Safety Regulation
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
IMPORTANT NOTE:
FCC Radiation Exposure Statement: (US)
This equipment complies with FCC RF radiation exposure limits set forth for a portable uncontrolled
environment. To maintain compliance with FCC RF exposure compliance requirements:
1) Please do not attach any decorative components with metal parts to this equipment.
2) The antenna must not be co-located or operating in conjunction with any other antenna or
transmitter.
FCC Radiation Exposure Statement: (Canada)
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. To comply with FCC RF exposure compliance requirements:
1) The antenna used for this transmitter must be installed and operated with minimum 20cm
between the antenna and users.
2) The antenna must not be co-located or operating in conjunction with any other antenna or
transmitter.
IDA Compliance Statement: (Singapore)
This equipment registered to comply with IDA (Info-Communications Development Authority of
Singapore) Standard under Dealer's Class License.
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Safety Regulation
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Model: SM-5300
IDA Label
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Product Information
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1.1 Specification
Product Information
1.1 Specification
Variation
:
Description
Model
Dimension (D x W x H in mm)
Bench
SM5300LL
472 (adjustable) x 360 x 136
SM5300B
472 (adjustable) x 360 x 136
Pole
SM5300LL
500 (adjustable) x 360 x 542
SM5300P
500 (adjustable) x 360 x 542
SM5300SSP 19”
500 (adjustable) x 360 x 542
Capacity
:
15kg (Less than 6kg, e= 2g increment, 6kg to 15kg, e= 5g increment)
Display Resolution
:
1/6000
Display
:
SM5300
Operator
:
7” TFT WVGA LCD with Touch Panel (800 RGB x
480)
Customer
:
7” TFT WVGA LCD (RGB 800 x 480)
SM5300-SSP 19”
Operator
:
19” (1280 x 1024) TFT SXGA LCD with LED
Printing
:
Direct Thermal Printer
Base Printer
Media
:
Label with Liner and Linerless and Receipt Paper
Media Size
:
Max Width = 56mm
Speed
:
100mm/s (double strobe for 100% duty)
: 120mm/s (double strobe for 50 – 60% duty)
Print Width
:
56mm, 200dpi
Print Length
:
240mm
Media Roll Size
:
Max Roll = 105mm
Power Source
:
AC Supply 110V / 240V
(Set by Power Unit Jumper Setting)
Power Consumption
:
50W max. (20W nominal)_0.5A max. (0.2A nominal)
Operating Temperature
:
-10 °C to + 40 °C
Operation Humidity
:
15% to 85%RH
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Product Information
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1.1 Specification
Operation Humidity
:
15% to 85%RH
CPU
:
ARM Cortex A9 (iMX6 Solo) Single Core 1GHz
System Memory
:
Built-in NAND Flash 1GB
Storage
:
512MB DDR3
OS : LINUX
I/O Interface
:
1 x Ethernet 10/100 Base T
: 4 x USB Ports
Optional Interface
:
USB WLAN
* Specifications are subject to change without notice
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Product Information
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1.2 Overall View of SM-5300
1.2 Overall View of SM-5300
1.2.1 SM-5300 Bench Type
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Product Information
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1.2 Overall View of SM-5300
1.2.2 SM-5300 Pole Type
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Product Information
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1.3 Product Layout
1.3 Product Layout
1.3.1 Overall Layout SM-5300LL
1. Front and Back View
2. Left and Right Side View
3. Top View Display
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Product Information
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1.3 Product Layout
1.3.2 Overall Layout of SM-5300P
1. Front View
2. Left and Right Side View Display
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Product Information
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1.3 Product Layout
1.3.3 Overall Layout of SM-5300SSP 19”
1. Front View
2. Left and Right Side View
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Product Information
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1.3 Product Layout
1.3.4 Interface
1.3.5 Indicator Display
1. Registration Mode Screen
No.
Area /Function
USAGE
1
Preset Tare Display
Display Preset Tare
2
Weight Display
Display Weight value
3
Unit Price Display
Display Unit Price amount
4
Date and Time
Display Current Date And Time
5
Total Price Display
Display Total Price amount
6
Commodity Name
Shows the Commodity Name of the called up PLU
7
Scale Indicator
Shows S when Scale is SERVER
Shows C when Scale is CLIENT
Shows L when Client is OFF LINE/LOCAL
8
Reg. Preset keys
Used for calling up PLU / Function keys
9
Reg. Secondary key
Used to call PLU, Function, and etc, except clerk
10
Reg. Clerk/Function keys
Used for calling up Clerk / Function keys
11
Next Page keys
Turn to next page of Preset / Function keys
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Product Information
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1.3 Product Layout
REMARKS:
1. PREV & NEXT keys will appears when there's more than 1 page of Preset/Function keys.
2. When in Prepack Mode, the Clerk/Function keys at the bottom of the screen will not be
shown.
3. When in Manual Mode, the indicator will not be shown.
4. Can display image in Reg. Preset keys, need to select in Programming of Preset Keys.
2. Customer Display
No.
Area /Function
USAGE
1
Commodity Name
Shows the Commodity Name of the called up PLU
2
Image Display
Shows the image of the called up PLU
3
Preset Tare Display
Display Preset Tare
4
Weight Display
Display Weight value
5
Unit Price Display
Display Unit Price amount
6
Total Price Display
Display Total Price amount
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Product Information
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1.3 Product Layout
1.3.6 Keys & Key Function
Panel Key
*Actual legends and symbols may differ depending on local regulations and requirements.
Key Function
Turn on/off the display.
to
Enter numeric data.
Reset the weight to "0".
CLEAR key is used for clearing entered data.
Set/Clear the tare value.
Mode key is used for some special operations together with
other keys
Multiply the number of non-weighing product.
Used as escape key in Programming mode.
Not available
PLU key is used for calling up a PLU in Registration mode.
Used as entered key in Programming mode.
Switch mode status, Manual Mode or Pre-pack Mode.
Used for feeding label or receipt.
PRINT key is used for printing label / receipt in Registration
mode.
to
Call up Preset data such as PLU Data.
Call up Preset Function Key.
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Product Information
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1.4 Printer Setting
1.4. Printer Setting
1.4.1 Receipt, Label and Linerless Specification
Outer diameter of rolls
Maximum 105mm
Inner diameter of rolls
Minimum 40mm
Wide of receipt roll
Maximum 60mm
Wide of label roll
Maximum 60mm
LABEL TYPE
LABEL SIZE
PCS/ROLL
T1
60 x 28
1400
T2
60 x 31
1300
T3
60 x 34
1200
T4/T10
60 x 40
1000
T5/T11
60 x 43
960
T6
60 x 46
900
T7/T12
60 x 49
840
T8
60 x 55
750
T9
60 x 37
1100
S
40 x 28
1400
A / B
40 x 46
900
C
40 x 62
670
F1- F99 (Free format)
Standard: 60 (max) x 240 (max)
-
REMARKS:
1. LABEL SIZE is in W (width) X L (length) and in unit of millimeter.
2. F1 to F99 is self design free format label to design own label. Please note the maximum
size.
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Product Information
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1.4 Printer Setting
1.4.2 Character Size & No. of Characters available for Label Printing
10 kinds of letter sizes are available as follows:
The number of letters per line for Commodity name depends on the label format:
Label Format: A and C
S1 --- the smallest, 45 letters
M1 --- middle size, 27 letters
S2 --- smaller size, 39 letters
M2 --- large size, 19 letters
S3 --- small size, 34 letters
M3 --- large size, 19 letters
S4 --- small size, 34 letters
M4 --- larger size, 15 letters
S5 --- middle size, 27 letters
M5 --- the largest, 12 letters
Label Format: T1 ~ T12
S1 --- the smallest, 70 letters
M1 --- middle size, 42 letters
S2 --- smaller size, 60 letters
M2 --- large size, 30 letters
S3 --- small size, 53 letters
M3 --- large size, 30 letters
S4 --- small size, 53 letters
M4 --- larger size, 23 letters
S5 --- middle size, 42 letters
M5 --- the largest, 19 letters
Note: When selected label format without print area for Commodity Name. Maximum 1 line of 74 letters can
be entered for printing in receipt and not allow to change the character size.
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Product Information
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1.4 Printer Setting
1.4.3 Receipt, Label and Linerless Setting
CAUTION
There is a cutter at the printer door near the dispenser. Take care not to touch or cut
your fingers against the cutter during this process.
1. Open the printer door by sliding the printer latch to left side.
SM5300P
SM5300LL
Sliding to
left side
Sliding to Left Side
2. Swing open the printer door.
3. Pull out the cassette and remove the empty roll.
SM5300P
SM5300LL
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Product Information
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1.4 Printer Setting
4. Insert a new label/receipt roll and then setting cassette For SM5300P
a. Set the cassette a label, receipt or linerless as per diagram below:
Note: Can skip this step if have set the cassette
Label: (∆ ×)
This sticker is paste and set as the default factory setting.
Receipt: (O)
This sticker is given together with the accessory items, for customer to set as an option.
Paste the sticker to the third hole without removing the original label sticker.
Linerless: (∆ O)
This sticker (O) is given together with the accessory items, for customer to set as an
option. Paste the sticker to the ∆ third hole and remove the middle (×, original) label
sticker.
b. For label, take the end of the label and run it across guide [1] and above dispenser [2]
and set back paper in reel [3], and turn the reel clockwise direction to tighten the label
paper tension. Refer to the diagram below:
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Product Information
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1.4 Printer Setting
c. For linerless , take the end of the linerless stock and run it through guide [1] and pull
the receipt paper up to the dispenser [2] without rolling it to the reel. Refer to the
diagram below:
d. For receipt, take the end of the receipt stock and run it through guide [1] and pull the
receipt paper up to the dispenser [2] without rolling it to the reel. Refer to the diagram
below:
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Product Information
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1.4 Printer Setting
5. Push back the cassette into the main unit until a lock sound is heard, For SM5300LL insert
new linerless roll then pull linerless point to thermal head.
SM5300P
SM5300LL
Push the
Cassette
6. Close the printer door by pushing at the lower area of the printer door until a lock sound is
heard. Refer to diagram below:
SM5300P
SM5300LL
Push printer door to
lock
7. Depress [FEED] key to feed label/receipt, for SM5300LL the printer door will auto feed the
linerless when printer door is lock.
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Typical Operation
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2.1 Product Setup
Typical Operation
2.1 Product Setup
1. Place product on a firm and level surface.
2. Set scale leveling by adjusting the stands (Refer to Pictures 1).
3. Connect scale to power supply.
4. Switch on scale and wait for completion of display checking.
5. Upon completion of display checking, confirm scale is at zero (zero lamp/indicator on),
6. Please refer Touch Screens. If zero lamp not on, press the re-zero key.
7. Install label receipt or linerless according to instruction indicated on the label in the scale,
8. Please refer Receipt / Label Setting.
9. Press the feed key several times.
10. Scale is now ready for use.
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Typical Operation
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2.2 Date and Time Setup
2.2 Date and Time Setup
The built-in clock automatically works once they are set:
Date (Month/Day/Year) ------- 2 digits for each part.
Time -------------------------------- 4 digits (24 Hours).
OPERATION
DISPLAY
1. MENU MODE ~> [MAINTENANCE
MENU] ~> [MAINTENANCE]
2. Touch the [DATE AND TIME] key to
enter DATE AND TIME screen.
3. Enter current Date by numeric keypad or
touch date on Calendar box. (e.g. 100814
= 10 August 2014) – this depend on date
format setting
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Typical Operation
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2.2 Date and Time Setup
OPERATION
DISPLAY
4. Touch [TIME] tab
Then enter current Time by numeric
keypad.
(e. g. 1130 = 11:30 AM)
5. Touch [SAVE] key or press [PLU] button
to save the programming data and time
and the screen will return to MAINTENANCE
MODE.
Note: When save date (by pressing [SAVE]
or [PLU] key), it will exit Date and Time
Screen.
Note: Touch [MENU] key to exit without save
the data. A message will appear "SAVE
CHANGES?” select desire choice.
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Typical Operation
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2.3 Registration Mode
2.3 Registration Mode
2.3.1 PLU Call Up
To call up programmed PLU for weighing.
1. Manual PLU Call Up.
2. Automatic PLU Call
3. By Registration Mode Preset Keys.
Note:
The machine will display the following error messages if incorrect operation is performed. "PLEASE
REMOVE WEIGHT" error message, when tried to call Non-Weighed PLU up when something is on
the platter. ~> Remove the item from the platter and try again. "PLU NOT EXIST" error message,
when tried to call a Non Programmed PLU Number. ~> Check the PLU Number and try again.
1. Manual PLU Call Up
This can be programmed at PLU Programming mode, by creating a PLU with PLU code and this PLU
code can be use to call the PLU at Registration Mode. Manual PLU call up can be done by entering
the correct PLU code at Registration (In Self Service Manual PLU call up use only on PLU
Programming)
OPERATION
DISPLAY
1. In REGISTRATION MODE.
Press the PLU Number of the LEMON (e.g. 3)
by numeric keypad and then press [PLU] key
at keypad.
Note: Press [C] key to clear the PLU data.
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Typical Operation
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2.3 Registration Mode
2. Automatic PLU Call Up
Automatic PLU Call up also can use the scanner to scan the barcode. Wherever the Barcode has
programmed in PLU Program and Barcode programming (Please refer to PLU Program and Barcode
Programming on SM5300 Operation Manual (Part 1 - Main) – Edition 01 [DOC]).
OPERATION
DISPLAY
1. In Registration Mode.
2. Please scan the barcode to automatic PLU
call up.
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Typical Operation
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2.3 Registration Mode
3. PLU Call Up by Preset Key of Registration Mode
To enable this function, the PLU must assign on the Preset Key of Registration Mode in advance
(Please refer to PLU Program and Barcode Programming on SM5300 Operation Manual (Part 1 Main) – Edition 01 [DOC]).
OPERATION
DISPLAY
1. In REGISTRATION MODE, touch the
PRESET KEY with the desired PLU assigned
from Registration Mode Preset Key.
(e.g. The 1st Preset Key – Dragon Fruit)
Note: Press [C] key on keypad to clear the PLU
data.
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Typical Operation
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2.3 Registration Mode
2.3.2 Item Label Printing in Manual Mode
You can use this operation to print out item labels for a PLU or Non-PLU of Weighing Item or Nonweighing Item. Before the operation, check the following point.
- Make sure cassette is set to LABEL or LINERLESS setting (For SM5300P).
- Check whether the Label Size fits the programmed PLU when label is used.
Note:
1) SPEC 142A012 "Actuation Weight for Registration Mode", to set minimum weight for
registration mode.
1. Label Printing for PLU Item
Example:
Sell one pack of GRAPES (Non-weighing Item) and Sell 1kg of GREEN APPLE 1
(Weighing Item).
OPERATION
DISPLAY
1. In REGISTRATION MODE, Call up PLU of
GRAPES
2. Touch [PRINT] key to issue out a label.
Then call up item of GREEN APPLE and place
the product on platter (e.g. 1kg).
3. Touch [PRINT] key to issue out a label and
then remove the product from platter.
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