Digi SM-100 Service Manual
SERVICE MANUAL
MODEL : SM-100
Æ
EDITION
Month Year
1
st
December 2004
2nd March 2006
3rd February 2007
4th February 2009
SHANGHAI TERAOKA ELECTRONIC CO., LTD
TECHNICAL SUPPORT DEPARTMENT
1rd Floor of 2nd Building, Jia Yuan Business Center,
51# Long Wu Road, Shanghai China 200232.
TEL : +86-21-6408-5151 FAX : +86-21-6408-3468
EMAIL ADDRESS :steservice@digi-scale.com
Table of Content
1. GENERAL INFORMATION ........................................................................ 1
1.1 Overall View ................................................................................................................................................... 1
1.2 Display Panel .................................................................................................................................................. 3
1.3 Key Panel ........................................................................................................................................................... 3
1.4 Thermal Printer Head ............................................................................................................................ 9
1.5 Features ............................................................................................................................................................. 10
1.6 Specification .................................................................................................................................................. 11
1.7 Label Type ...................................................................................................................................................... 12
2. Initial Setup .................................................................................................................. 13
2.1 Setup .................................................................................................................................................................... 13
2.2 Location of Switches and Connectors .................................................................................. 15
2.3 Memory Initialisation ............................................................................................................................ 15
2.4 Default Specification Setting ......................................................................................................... 16
3. Calibration ..................................................................................................................... 18
3.1 Calibration Operation .......................................................................................................................... 18
3.2 Exit Calibration .......................................................................................................................................... 19
4. Software Setting ....................................................................................................... 20
4.1 Software Version Upgrade .............................................................................................................. 20
4.2 Specification Setting .............................................................................................................................. 32
5. Adjustment ................................................................................................................... 34
5.1. Peer Sensor Voltage and Label Sensor Sensitivity Adjustment.................... 34
5.2. Adjustment of Printing Position ............................................................................................... 37
5.3. Voltage Checkpoint .............................................................................................................................. 38
6. Interface ......................................................................................................................... 39
6.1. PC Interface ................................................................................................................................................. 39
6.2. Scale Ethernet Address ..................................................................................................................... 40
6.3. Scale IP Address ...................................................................................................................................... 41
6.4. Connection Method ............................................................................................................................. 42
6.5. Wire Configuration ............................................................................................................................... 44
7. Miscellaneous ............................................................................................................ 46
7.1. Mode Change ............................................................................................................................................. 46
7.2. Span Switch Status ................................................................................................................................. 46
7.3. Clear All PLU Data ............................................................................................................................... 46
7.4. Thermal Head Usage ........................................................................................................................... 47
7.5. IP ADDRESS ............................................................................................................................................ 47
7.6. SERVER IP ADDRESS .................................................................................................................. 47
7.7. SUBNET MASK .................................................................................................................................... 47
7.8. MAC ADDRESS .................................................................................................................................... 48
7.9. SERIAL NO ............................................................................................................................................... 48
8.0. ASCII CHARACTER ........................................................................................................................ 49
8. Appendix ...........................................................................................................................
A. SpecificationList_V200
B. FlexibleL Barcode Setting Guide
C. Traceability Setting Guide
D. Nutrition Setting Guide
E. PC-FL1 Operation Guide
F. Circuit
9. Error Message ..........................................................................
SM 100 GENERAL
1
1. GENERAL
1.1 OVERALL VIEW
” Bench Type
” Pole Type
” Elevated Type
SM 100 GENERAL
2
” Bench-CS Type
” Pole-CS Type
” Hand Type
SM 100 GENERAL
3
1.2 DISPLAY PANEL
” 25 digits × 19 segments TN type LCD
” 32 × 202 full dot Matrix Green LCD
1.3 KEY PANEL
” Preset Keys Type ------ B/P
32 Preset keys:
40Preset Keys:
SM 100 GENERAL
4
” 56 Preset Keys Type ------ PCS(New), PCS+ (New)
” 74 Preset Keys Type ------ EV, PCS(Old)
” 76 Preset Keys Type (Hanging)
SM 100 GENERAL
5
ON/OFF KEY
¬ Turn display "ON" or "OFF".
PRESET KEY
P1 ~ P40 (B/P)
P1 ~ P74 (EV)
P1~P32(BCS)
P1~P56(PCS)
P1~P76(H)
¬ Set up or call either unit price and tare value.
NUMERIC KEYS
0 ~ 9
¬ Enter numeric data.
TARE KEY
¬ Set or Clear Tare value.
¬ Select "NO" in S and Z Mode.
¬ Item test print in S Mode.
CLEAR KEY
C
¬ For Back space or Clear numeric value.
¬ Select "YES" in S and Z Mode.
RE-ZERO KEY
¬ Reset weight to ZERO.
PREPACK KEY
AUTO
¬ Switch Manual mode and Pre-pack mode alternatively.
(The mode status will be indicated in the P and M indicator.)
P - PRE-PACK MODE M - MANUAL MODE
CHANGE KEY
¬ Calculate the Changed Amount.
¬ Escape the Programming screen without saving data in S Mode.
SM 100 GENERAL
7
MULTIPLLE KEY
X
¬ Register the number of Non-Weight products.
¬ Select programming item such as PLU data, Shop Name in S Mode.
¬ Select Report Type in X Mode.
¬ Select Data Transaction Type in Z Mode.
CLERK KEY
V1~V4
¬ Accumulate the Total Price.
VOID KEY
−
¬ Correct the sales data.
PLU KEY
PLU
¬ Call up PLU data in R Mode.
¬ Store the programmed data in S Mode.
FEED KEY
¬ Feed Label or Receipt paper
PRINT KEY
¬ Print out Label or Receipt.
Note: BCS or PCS stands for the scale with cassette.
SM 100 GENERAL
8
MODE SELECT KEY
¬ Five Modes can be selected using this key.
• Indicator R - REGISTRATION MODE (All the sales transactions are
performed.)
• Indicator X - CHECK MODE (Printing out and sales report.)
• Indicator S - PROGRAM MODE (Programming preset data, such as
products, data, shop name, etc.)
• Indicator Z - TOTAL MODE (Clear sales data stored.)
• Indicator X (Blink) - Password Setting Mode (Set PASS WORD for X, S, Z
mode, set PASSWORD for PASSWORD MODE when all indicators(R, X, S,
Z) blink)
Decrease/Increase Specification Count key
,
¬ Decrease/Increase Only used when Setting SPEC 141 & 142
<<,>>
¬ Select parameter data such as SPEC data. Move cursor left or right.
1.4 Thermal Printer Head
” Max Printing With: 56mm
SM 100 GENERAL
9
1.5 FEATURES
„ Digital printing scale consists of electronic cash registers function and label printing function.
„ High-speed, high reliability thermal head printer.
„ Easy paper handing achieved special designed mechanism.
„ Built-in clock automatically updates data and time.
„ Quick response to weight changes.
„ Capacity and Resoultion
Capacity 3kg 6kg 12kg 15kg 30kg 60kg
Resolution 1/3000
1/3000S,
1/3000M,
1/6000S
1/3000
1/3000S,
1/3000M,
1/7500S
1/3000S,
1/3000M,
1/6000S
1/3000
Capacity 3lb 6lb 12lb 15lb 30lb 60lb
Resolution
1/3000S,
1/3000M
1/6000S
1/3000
1/3000S,
1/3000M,
1/7500S
1/3000S,
1/3000M,
1/6000S
1/3000S,
1/3000M,
1/6000S
1/3000S,
1/3000M,
1/6000S
Internal count: 1/90000.
„ Calibrating by software.
„ Customer and operator display (optional customer pole display).
SM-100:
25 digits x 19 segments TN type LCD with back-light for numeric digit and character display.
SM-100+:
32 x 202 full dot Martix Green LCD display.
„ membrane keys
a. ON/OFF key
b. 10 Numeric keys, to key in numeric data.
c. Preset keys, to preset PLU or function into the key.
d. 16 Operational keys, to perform various functional operations.
„ 18 data files, Department, Main Group, PLU, etc.
„ Various reports, PLU daily report, Sales daily report,24 hours daily report, etc.
„ Ethernet function.
„ Optional wireless Ethernet bridge.
„ RS232C interface for data communicate and barcode scanner connection.
„ Optional cash drawer.
„ Compact housing.
SM 100 GENERAL
10
1.6 SPECIFICATION
1.6.1 Display
SM-100
25 digits × 19 segment TN type LCD with back-light for numeric digit and character display.
„ Tare weight display : 4 digits.
„ Weight display : 5 digits.
„ Unit price display : 6 digits.
„ Total price display : 7 digits.
SM-100+
32 x 202 full dot Martix Green LCD display.
„ Tare weight display : 4 digits.
„ Weight display : 5 digits.
„ Unit price display : 6 digits.
„ Total price display : 7 digits.
1.6.2 Operating Conditions
” Power Source : AC 110V,220V(+10%,-15%), 50~60Hz.
” Operating Temperature : -10 °C ~ +40 °C.
” Operating Humidity : 15% ~ 85% RH.
” Power Consumption : 70 W.
1.6.3 Dimensions
” Platter size
Bench, Pole and Elevated : 386(W) x 270(D) mm.
Bench-CS and Pole-CS : 359(W) x 277(D) mm.
Hanging : 274(d) x 35(h) mm.
” Overall size
a) Bench : 386(W) x 415(D) x 127(H) mm.
b) Pole : 386(W) x 478(D) x 480(H) mm.
c) Elevated : 386(W) x 416(D) x 550(H) mm.
d) Bench-CS : 380(W) x 360(D) x 162(H) mm.
e) Pole-CS : 380(W) x 380(D) x 509(H) mm.
f) Hand : 340(W) x 310(D) x 544(H) mm.
SM 100 GENERAL
11
1.7 LABEL TYPE
The label diameter range is from 40 to 105 mm.
Note
: Labels must be winding outwards (on top backing paper) and not inwards (under backing paper) within the
core (see diagram above). If labels are wound wrongly, printing problem may result. We do not recommend the
use of varnish labels.
Label Type Dimension (mm)
T1 28 X 56
T2 31 X 56
T3 34 X 56
T4 40 X 56
T5 43 X 56
T6 46 X 56
T7 49 X 56
T8 55 X 56
T9 37 X 56
T10 40 X 56
T11 43 X 56
T12 49 X 56
S 28 X 37
A 46 X 37
B 46 X 37
C 62 X 37
F1 – F99 Free Format
SM 100 INITIAL SETUP
13
2. INITIAL SETUP
2.1 SETUP
Ü Indication of Assemble
SM 100 INITIAL SETUP
14
Ü Bubble Adjustment
Place the scale on the flat surface and adjust the four legs until the bubble on the level is in the
centre as shown above.
Bubble
SM 100 INITIAL SETUP
15
2.2 LOCATION OF SWITCHES AND CONNECTORS
2.3 MEMORY INITIALISATION
To clear all memory.
OPERATION
DISPLAY
REMARK
PT kg
/kg
Z1.0 RESET SALES DAILY
Z mode.
Lamp Z turns on.
[Rezero]+[2][3][0] CLEAR PLU FILE PLU file.
[]
CLEAR VENDER DATA
Vender transaction data.
[]
CLEAR REPORT FILES
Report files.
[]
CLEAR MEMORY DATA
All files in memory.
[*] CLEAR MEMORY Y-C N-T [C] to clear file data,[T] to quit.
[C] or [T] Z1.0 RESET SALES DAILY Return to Z mode.
Span Switch
Power
Switch
Cash Drawer Port
RS232 Port
Ethernet Port
Fuse
Holder
SM 100 INITIAL SETUP
16
2.4 DEFAULT SPECIFICATION SETTING
Default SPEC setting of individual country.
(Please turn on the span switch before proceed this process.)
Ü Country Set
OPERATION
DISPLAY
REMARK
PT kg
/kg
Z1.0 RESET SALES DAILY Z mode.Lamp Z turns on.
[Rezero]+[8][8][2][2] SPEC 2-STD COUNTRY Set country setting.
[>>] SPEC 3-CN COUNTRY
[>>],[<<] or [X] to select country.[*]
to update country setting.
[*] LOAD DEFAULT SPEC Y-C N-T
[C] to load default SPEC setting,[T]
to skip.
[C] SCALE
TYPE
POLE
Set scale type.
[X] SCALE
TYPE
BENCH
[X],[] to select type,[*] to update
type setting.
[*] SCALE
CAP.
3KG
Set scale capacity.
[X] SCALE
CAP.
6KG
[X],[ ] to select capacity,[*] to
update capacity setting.
[*] SCALE
RES.
1/3000S
Set resolution.
[X] SCALE
RES.
1/3000M
[X],[ ] to select resolution,[*] to
update resolution setting.
[*] CLEAR MEMORY Y-C N-T [C] to clear memory,[T] to skip.
[C] Z1.0 RESET SALES DAILY Return to Z mode.
Note 1: For the first using of SM-100,Please take this operation for initialization.
Note 2: Enter a number that represent a country in the country list (refer to the table below) to
initialise and country set.
SM 100 INITIAL SETUP
17
COUNTRY LIST
No. Country Code Country No. Country Code Country
0 AA Japan 41 SA Saudi Arabs
1 U1 U.S.A. 42 IC Iceland
2 STD Standard 43 IE Indonesia
3 CN China 44 CB Cuba
4 HK Hong Kong 45 KY Kenya
5 TW Taiwan 46 IR Israel
6 EX Export 47 VY Slovenia
7 KE Korea 48 MS Malaysia
8 AR Australia And New Zealand 49 SN Spain
9 SF South Africa 50 VZ Venezuela
10 CS Cyprus 51 CO Croatia
11 GC Greece 52 MA Macedonian
12 TU Turkey 53 FR France
13 CV Czech Republic 54 WG Germany
14 HG Hungary 55 BL Bulgaria
15 PL Poland 56 BW Botswans
16 UR Russia 57 CP Comores
17 AS Austria 58 LS Lesotho
18 DM Denmark 59 MU Mauritius
19 FL Finland 60 MW Malawi
20 NW Norway 61 MZ Mozambique
21 SD Sweden 62 NM Namibia
22 PG Portugal 63 RE Reunion
23 UK United Kingdom 64 SH Seychelles
24 IL Ireland (Kg) 65 SW Swaziland
25 IL (LB) Ireland (Lb) 66 WZ Zimbabwe
26 CA Canada (Kg) 67 ZW Zambia
27 CA (LB) Canada (Lb) 68 AE U.A.E
28 AG Argentina 69 TT Trinidad and Tobago
29 MX Mexico 70 UD Uganda
30 BZ Brazil 71 LV Latvia
31 CE Chile 72 CVS Slovakia
32 EA Egypt 73 SK Sri Lanka
33 JD Jordan 74 SV Slovenia
34 LN Lebanon 75 UA Ukraine
35 IRN Iran 76 KZ Kazakhstan
36 CR Canary Islands 77 IT Italy
37 TL Thailand 78 SZ Switzerland
38 EC European Community 79 ID India
39 NL Netherlands 80 CD New Caledonia
40 BG Belgium
SM100 CALIBRATION
18
3. CALIBRATION
Prior to Calibration, please refer that the specification indicating weight capacity, minimum
graduation, and load cell sensitivity are correctly set.
Caution:
” It can only work when SPAN SWITCH is on (ENABLE).
Before Calibrating, please enter Z mode.
3.1 CALIBRATION OPERATION
OPERATION
DISPLAY
REMARK
PT kg
/kg
Press SPAN SWITCH Z1.0 RESET SALES DAILY
SPAN SWITCH is on
(ENABLE).
[Rezero]+[8][7][1][5] CAL 00
Enter [8][7][1][5] while
depressing [Rezero].
Ensure no weight on
platter,[*]
------
Calibrating zero point.
After storing the zero
Point ‘IR’ count
CAL SP
Put full capacity weight
on platter.[*]
------
Calibrating Span.
After calibration Z1.0 RESET SALES DAILY
Go back to Z mode. Lamp Z
always light.
SM100 CALIBRATION
19
3.2 EXIT CALIBRATION
OPERATION
DISPLAY
REMARK
PT kg
/kg
Press SPAN SWITCH Z1.0 RESET SALES DAILY
SPAN SWITCH is
on(ENABLE).
[Rezero]+[8][7][1][5] CAL 00
Enter [8][7][1][5] while
depressing [Rezero].
[T] Z1.0 RESET SALES DAILY
Escape to Z mode. Lamp Z
always light
[Rezero]+[8][7][1][5]
[*]
CAL 00
------
The ‘IR’ count will be taken as
the zero point ‘IR’ count.
After storing the zero
Point ‘IR’ count
CAL SP
Calibrating Span.
[T] Z1.0 RESET SALES DAILY
Escape to Z mode. Lamp Z
always light.
SM 100 SOFTWARE SETTING
20
4 SOFTWARE SETTING
4.1 SOFTWARE VERSION UPGRADE
Æ Update Method Introduction
SM-100 use flash RAM instead of EPROM for the main program storage of the scale.
Before the boot program Version 1.10, we just have one method to update the scale’s
software: PC to scale via RS232 interface.
After the boot program Version 1.10 (including V1.10), we add a new method to update
the scale’s software: update the scale by ethernet. So you can choose either method
between these two ones to update your scale.
Now we will set two parts to introduce the steps of these two updating methods.
Æ Update Steps Introduction
I. Ethernet Update Method
1. Cable & Connection
There are also two ways to connect the PC and the scale in updating the scale by
ethernet.
1) PC to Scale
2) Connect by Hub
PC
Sm-100
Crossing Twisted Cable
PC
Sm-100
Normal Normal
Twisted Cable Twisted Cable
HUB
SM 100 SOFTWARE SETTING
21
These two twisted cable obey the EIT/TIA 568 standard.
T568A line series
1 Green &White
2 Green
3 Orange & White
4 Blue
5 Blue & White
6 Orange
7 Brown & White
8 Brown
crossing twisted cable: one end with T568A line series, another with T568B line
series
normal twisted cable: two ends both with T568B line series
2. PC Setting & Programmer Version
We use “Mini Programmer (Version 2.00)” as the tool to update the scale. As it
needs a default visual IP address for the PC by this kind of update method, You must
set your PC’s IP address within the range of 10.10.10.1-----10.10.10.240
, before you
start the software to update the scale.
If you don’t set the IP address like this, you can see an alarm window as Pic. 1 when
you start “Mini Programmer”.
Pic. 1
3. Updating Steps
1) How to start ethernet updating?
A. Turn on the switch on the bottom of the scale.
B. Power off the scale by pressing On/Off Key.
C. After that, press and hold [Re-Zero] and [Preset 22], then start the scale by
pressing the On/Off Key.
D. The screen will display the version of the current boot program for two seconds.
E. Only in new versions(version of the boot program newer than 1.10),
you
can choose 2-ethernet.
2) Display on the scale’s screen
A. If you choose 2 and the scale’s connection is correct, it will display “waiting for
connect”.
B. Then the message on the scale’s screen is “getting IP address”.
C. After this, it will display “001 scale ready update”.
D. You can’t stop it unless you press On/Off key. If you want to continue
updating. You also don’t need to press any key on the scale until Mini
Programmer begin to run.
T568B line series
1 Orange & White
2 Orange
3 Green &White
4 Blue
5 Blue & White
6 Green
7 Brown & White
8 Brown
SM 100 SOFTWARE SETTING
22
3) How to upload the scale by Mini Programmer?
A. Select SM-100 and press “ok”
B. Set the port
Select “ethernet” and press “OK”
SM 100 SOFTWARE SETTING
23
C. Download boot program and update the scale
Select menu “F
ile->Load File To Programmer Buffer”
Open the source file of boot program (e.g. sm100bv100.hex)
You can see a speed mode select window here.
Select menu “F
lash->Program”
Notice: The message “001 scale ready update” must be displayed on the
screen of the scale before pressing the “run” button.
SM 100 SOFTWARE SETTING
24
After the transmission has completed, select menu “File->Clear Buffer”.
Notice: 1.If the boot program of this version is already in the scale, you don’t
need to upload it again, skip it and upload the main program.
2.If the scale is updated from 1.xx to 2.xx,firstly you must update the
boot program of the version.
D. Download main program file
You must power off the scale and start the ethernet upload method again when
you have finished a program uploading.
The steps of uploading the main program file is also like uploading the boot
program file. The file you need to open is like Pic. 2
Pic. 2
SM 100 SOFTWARE SETTING
25
E. Download word-stock file
The steps of uploading the word-stock file is also like uploading the boot program
file. The file you need to open is like Pic. 3
Pic. 3
F. Download const text file
The steps of uploading the const text file is also like uploading the boot program.
The file you need to open is like Pic. 4
Pic. 4
G. Exit Mini Programmer
Note: please update the scale according to sequence above.
SM 100 SOFTWARE SETTING
26
RS232C Method
4. Cable Connection
3 Pins are used for data transmission between PC and SM-100
9 Pin D-Sub Female Connectors for this cable:
PC Serial Port SM-100 RS-232C
9 Pin D-Sub (Female) 9 Pin D-Sub (Female)
Pin Signal Signal Pin
1 N.C. N.C. 1
2 RXD RXD 2
3 TXD TXD 3
4 N.C. N.C. 4
5 GND GND 5
6 - 9 GND N.C. 6 - 9
SM 100 SOFTWARE SETTING
27
5. Update Steps
1) How to start RS232C updating
A. Turn on the switch on the bottom of the scale.
B. Power off the scale by pressing the On/Off Key.
C. After that press and hold [Re-Zero] & [Preset 22], then start the scale by press
ing the On/Off Key.
D. It will display the version of the current boot program for two seconds.
E.
Ü If the scale boot version is newer than 1.10, it will display a updating method
choice like “1-RS232 2-ETHERNET” on the screen. you can press Numeric 1
to choose 1-RS232C.
Ü If the boot version is older than 1.10, the scale will not display the choice.
F. Then the Scale will display “PROGRAM”. You can’t stop it, unless you press
Tare or On/Off Key.
2) Start Mini Programmer
1. Select SM-100 and press “Ok”
2. Set the Port:
Select RS232 and press “OK”
SM 100 SOFTWARE SETTING
28
3. Download the boot program and update the scale
Select menu “F
ile->Load File To Programmer Buffer”
Open the source file of the boot program (e.g. sm100bv100.hex)
Loading...