Digi PortServer II User Manual

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PortServer II®
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© Digi International Incorporated 1995-1996. All Rights Reserved. Digi In ternational™, PortServer II™, DigiWARE ™, RealPort™, PO RTS/16em™, PORTS/8em™, PORTS/8emp™
and the Digi log o are trademarks of Digi Inter national Inc. All othe r registered and unregi s tered trademarks are the property of their respective holders.
Informat ion in this document is subject to change without notice and does not represent a co mmitm ent on the part of Digi International.
Digi Inter nati on al pro vi des thi s doc umen t “as is, ” wit hout warr an ty of any ki nd , either e xpress ed or impl ied, incl uding , but not limited to, the implied warranties of fitness or merchantability for a particular purpose. Digi International may make improvements and/or changes in this manual or in the product(s) and/or the program(s) described in this manual at any time.
Digi International assumes no responsibility for any errors, technical inaccuracies, or typographical errors. Changes are periodically made to the infor mation herein; these changes may be incorpo ra ted in new editio ns of the pub lica tio n.
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Table of Contents

About this User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Where do I look for more information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Which chapters should I read? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi ii
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Other PortServer II Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
When should I read this Chapter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
In this Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features and Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Configuration of seria l ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Terminals and users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Modems and dial-up links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
PPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
SLIP and CSLIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Filters and scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
RADIUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Frame Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
RealPort protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Authentication an d secur ity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Ethernet connecti on and dynami c IP addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Statistics and logg ing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Remote configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Expanding PortServer II with additional ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Description of PortSe rver II Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Typical Applicati ons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Terminal server confi gur ation - local devices and RealPort . . . . . . . . . . . . . . . . . . . 11
Terminal server confi gur ation - remote devices and RealPort. . . . . . . . . . . . . . . . . . 12
Terminal server confi gur ation - multiple remote device s at several locations. . . . . . 13
TIP — Leased Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Communications server con fi guration - remote dial-in users at several locations. . . 15
Communications server con fi guration - dial-out access to the Internet. . . . . . . . . . . 16
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
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Network compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Environment requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 2 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
When should I read this Chapter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
In this Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
PortServer II Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Alphanumeric display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Pushbuttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Interpreting the LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Serial port status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Ethernet activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
PortServer II Side and Rear Panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Power on/off switch and socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
EBI Out connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Thinnet connector, twisted pair connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Chapter 3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
When should I read this Chapter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
In this Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Surveying the Instal lat ion Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Interference limitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Recommended maximum distance limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
EIA RS-232 serial ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Inspecting PortSer ver II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Tools and equipment require d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Site Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Site environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Safe installat ion prac tices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Installing and Connect ing PortServer II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
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General procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Connecting PortServ er II to the Ethernet LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Connecting PortServ er II to seria l devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Ten pin RJ-45. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Eight pin RJ-45 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Six pin RJ-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Four pin RJ-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Connecting the configu ration terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Connecting to terminals a nd PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Connecting to modems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
ALTPIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Connecting to printer s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Connecting to Frame Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Wiring Ports for Specific Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
dev=host (Computer or other devices) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
dev=hdial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
dev=hio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
dev=term (Terminals) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
dev=prn (Printers). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
dev=min (Modem In) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
dev=mout (Modem Out). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
dev=mio (Modem In & Out) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Connecting to the External Bus Inter face. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Chapter 4 Basic Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
When should I read this Chapter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
In this Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Entering Configura tion Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Editing keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Specifying the range of set configuration commands. . . . . . . . . . . . . . . . . . . . . . . . . 58
Saving configurat ion change s to flash ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
On-Line Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Help menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Command-specific help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Logging on to PortServer II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Configuring the Ethern et Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Configuring PortSer ver II over the Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
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Running RARP on the server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Testing the network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
PortServer II TCP/IP Port Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Configuring a User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Creating a new user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Using the IP Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Creating a pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Assigning a device to use an address from the IP pool . . . . . . . . . . . . . . . . . . . . . . . 74
Configuring a user for manual or automatic login and connection to a host . . . . . . . 75
Configuring a user for manual login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configuring a new user for automat ic log in and connection . . . . . . . . . . . . . . . . . . . 77
Providing a navigation menu for each user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Removing a user. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Changing a user’s name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Users logging on to PortServer II. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using configuration commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Chapter 5 Configuring Terminals. . . . . . . . . . . . . . . . . . . . . . . . . . 83
When should I read this Chapter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
In this Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Setting Up a Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Chapter 6 Configuring Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
When should I read this Chapter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
In this Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Levels of Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Root Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Regular User Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Regular user login with passwor d auth entication. . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Regular user login without passwo rd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Autoconnect User Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Auto-connection of any user on one or more ports . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Auto connection of a user with password pr ote ction . . . . . . . . . . . . . . . . . . . . . . . . . 93
Auto connection of a user without a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Autoconnect Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Chapter 7 Configuring Multiple Sessions and Multiple Screens. 95
When should I read this Chapter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
In This Chapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
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General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Multiple Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configuring multipl e sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Starting multipl e sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Controlling multiple sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Telnet sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Rlogin session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Switching to another sess ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Closing a session. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
An example of multiple telnet ses sions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Multiple Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Configuring terminals for multiple screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
How to use multiple screen sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Chapter 8 Configuring WAN Connections. . . . . . . . . . . . . . . . . . 105
When should I read this Chapter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
In this Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
WAN Connections Explained. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Incoming WAN Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
How incoming connections are esta blished . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Configuring incoming con nections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Verifying the incoming connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Outgoing WAN Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
How outgoing connections are established. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
How ports are used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Configuring outgoing co nnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Verifying the outgoin g connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Bidirectional WAN Connecti ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Creating a filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Syntax for filter sta nzas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Configuring actions that will not be taken . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Applying actions to source or destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Applying actions to inbound or outbound packets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Applying actions to specific types of packet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Examples o f filters that perfo rm co mm o n func tions . . . . . . . . . . . . . . . . . . . . . . . . 122
Building a firewall with passpacket filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
A filter that will block all except specific ftp packets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
A filter that will bring up a connect ion when it detects IP packets . . . . . . . . . . . . . . . . . . . . 122
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A filter that will bring up a c onne ction whe n it det ects any IP packet exc ept DNS . . . . . . . 123
Tracing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Chapter 9 Configuring Modem Connections. . . . . . . . . . . . . . . . 125
When should I read this chapter?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
In this Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
About Modem Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Configuring your Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Configuring the Modem Connectio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Dialer and Login Scripts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Creating or editing a script. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Script commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
State parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Escape commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Running a script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Examples of scripts that perf orm specific functions. . . . . . . . . . . . . . . . . . . . . . . . . 133
A login script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
A script that tries alternate numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
A script that tries the same number multiple times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
A script to initialize a Hayes-compatible modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
A script to test a specific modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Modem Pools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Telnet and Modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Configuring CU and UUCP to dial out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Description of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Configuring your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
RTTY program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Chapter 10 Configuring TCP/IP Routing . . . . . . . . . . . . . . . . . . . 143
When should I read this Chapter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
In this Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Types Of Routing Available. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Description of Passi ve routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Description of Active routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Passive Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Active Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Chapter 11 Configuring RealPort Connections . . . . . . . . . . . . . 149
When should I read this Chapter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
In this Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
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RealPort Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Configuring PortSer ver II for RealPort Operation. . . . . . . . . . . . . . . . . . . . . . . . . . 151
Chapter 12 Configuring SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
When should I read this Chapter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
In This Chapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Configuring the SNMP Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Monitoring SNMP status on PortServer II. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Supported SMNP Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Chapter 13 Configuring Printer Connections . . . . . . . . . . . . . . . 161
When should I read this Chapter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
In this Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Configuring a Printer Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Printing a File using teln et or rsh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Using telnet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Using rsh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Troubleshootin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Printing using lpd Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Configuring the printe r. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Queue name examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Chapter 14 Configuring Frame Relay. . . . . . . . . . . . . . . . . . . . . . 167
When should I read this Chapter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
In This Chapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
What is Frame Relay?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Specifying Frame Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Designing a network to use with Frame Relay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Configuring a Frame Relay port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Chapter 15 Configuring RADIUS . . . . . . . . . . . . . . . . . . . . . . . . . 175
When should I read this Chapter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
In this Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
How does RADIUS work? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Configuring RADIUS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Configuring RADIUS on a Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
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Chapter 16 Remote Configuration . . . . . . . . . . . . . . . . . . . . . . . . 179
When should I read this Chapter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
In this Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
When should I use Remote Configuration? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Upgrading PortServer I I Soft ware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Editing PortServer I I’s Configuration from a Remote Host. . . . . . . . . . . . . . . . . . . 182
Copying a PortServer II configuration file to a host. . . . . . . . . . . . . . . . . . . . . . . . . 182
Editing the configur ation file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Restoring a PortServer I I conf iguration file from a host . . . . . . . . . . . . . . . . . . . . . 184
TFTP Error Messages on PortServer II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Chapter 17 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
When should I read this Chapter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
In This Chapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Power On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Interpreting the alphanumeric display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
User Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Terminal diagnostic s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Front panel display diag nostic s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Basic Test Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Test 1 - Panel Light Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Test 2 - Memory Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Test 3 - Timer Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Test 4 - Built-in UART and Exte rnal EBI Internal Loopback Test. . . . . . . . . . . . . . . . . . . . 193
Test 5 - Built-In UART and External EBI External Loopback Test . . . . . . . . . . . . . . . . . . . 193
Test 6 - Test Ethernet Intern al Loopback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Test 7 - Test Ethernet External Loopback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Test 8 - Test Flash ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Test 9 - Watchdog Timer Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Resetting PortSer ver II to Fac tory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Viewing statisti cs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Clearing statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Interpretat ion of statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
IP Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
ICPM Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
TCP Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
UDP Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Interface Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Frame Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
90030500B Page x
Frame Relay Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Hardware Error Counts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Trace Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Enabling Trace Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Explanation of Trace messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Critical Trace Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Non-specific trace message:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
ARP messages:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Serial messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
DNS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Ethernet messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Frame Relay messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
IP messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
NetCX messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
NETD messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
INETD messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
PPP messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Routed Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
TCP Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
WAN messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Dialer messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Warning Trace Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
ARP Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
DNS Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Frame Relay Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Telnet Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
IP Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Forwarder Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Routed Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
NetCX Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
NETD Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
INETD Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Serial Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
User Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
RADIUS messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
PPP Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
VJ (Van Jacobsen) Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Wan Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Dialer messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Tracing the Route to a Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235
Examples of printout gener ated by the traceroute command. . . . . . . . . . . . . . . . . . 236
Page xi 90030500B
Troubleshootin g Frame Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Chapter 18 Digi Support Services . . . . . . . . . . . . . . . . . . . . . . . . 239
When should I read this chapter?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
In This Chapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Web Server: Access to Digi Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
URL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Internet FTP Server: Access to Digi Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Tips on Using the FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Digi BBS: Access to Drivers and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Modem Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Telephone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
FaxBack Server: Information by fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
How to Use the FaxBack Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
How to Reach Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Return Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Return Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Support Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
When You Call Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
How to Contact Digi Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
90030500B Page xii

Important Informa tion

Federal Comm unications Commission (FCC) Statements
Radio Frequency Interference (RFI) (FCC 15.105)
The PortServer II has been tested and found to comply with the limits for Class A dig­ital devices pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interferen ce in a residential environment. This equipment generate s, use s, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manua l, may cause har mful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is e ncouraged to try and correct the interference by one or more of the follow­ing measures :
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is con nect ed .
• Consult the dealer or an experienced radio/TV technician for help.
Labeling Requirements (FCC 15.19)
This device complies with part 15 of FCC rules. Operation is subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.
Modifications (FCC 15.21)
Changes or modifications to this equipment not expressly approved by Digi Interna­tional may void the user’s authority to operate this equipment.
Cables (FCC 15.27)
This equipment is certifie d for Class A operation when used with shielded cables.
90030500B Page xiii

Industry Canada Compliance Statements

This Class A digital apparatus meets the requirements of the Canadian Interference Causing Equipment Regulations (ICES-003 of Industry Canada, Class A).
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

Certificatio n

The Digi International PortServer II Intelligent Network Communications and Termi­nal Server meets the following sta ndards:
• FCC Part 15 , Clas s A
• ICES-003, Class A
• EN 55022, Class A
• VCCI, Class I
• EN50082-2 Heavy Industry
• UL-1950
• CSA C22.2 No.950
• EN60950
Page xiv 90030500B

About this User’s Guide

This
PortServer II User’s Guide
administrator who needs to install Por tSer ver II, configure it f or normal operation, and connect it to a network. You should use it with the
, which contains informati on on the operational and configuration commands.
Guide
is designed to be read by an installer or network
PortServer II Command Reference

Where do I look for more information?

This User’s Guide is divided into eighteen chapters as follows:
Chapter 1 Introdu ction
can use it to connect serial devices to a network. Read this chapter for general back­ground information or if you are designing a network that will include PortServer II.
Chapter 2 Oper a ti on
stand this chapter before you proceed with installation or configuration.
Chapter 3 Installation
dures you should follow for connec ting up PortServer II.
Chapter 4 Basic Operation
including its connection to the Ethernet. It also provides a general description of the other param eters that you will need to configure for users, including a description of how to use the configuration commands. It also describes how to provide a menu for each user.
Chapter 5 Confi guring Term i nal s
minals to PortServer II.
contains a brief introduction to PortServer II and how you
explains the front panel an d connec tors. Make sure you under-
. Refer to this chapter for general site requir ements and proce-
describes how to set the basic functions of PortServer II,
describes how to add connect ions for “dumb” ter-
Chapter 6 Configuring Security
automatic logins to Port Server II for all types of users.
Chapter 7 C onfiguring M ultiple Sessio ns and Multi ple Screens
configure Portserver II for terminals that run multiple sessions and multiple screens.
Chapter 8 C onfigurin g WAN Co nnection s
to WANs (Wide Area Networks), including intra-company netw or ks and the Int ern et.
Chapter 9 Configu ring M odem Connec ti ons
ure or modify PortServer II to operate over modem links.
Chapter 10 Configuring TCP/IP Routing
different types of TCP/IP routing that PortServer II supports.
90030500B About this User’s Guide Page xv
includes information on configuring manual and
describes how to
describes how to configure connections
. This chapter describes how to config-
describes how to configure each of the
Chapter 11 Config uring RealPort Connections
ify connections to terminals, printers, and other devices if you have the RealPort pro­tocol running on your host server.
Chapter 12 Con fi guri ng SNMP
(Standard Netw ork Management Protocol) and you want PortServer II to respond to SNMP requests.
Chapter 13 Configuring Printer Connections
PortServer II for connec tion to a printer.
Chapter 14 Configuring Frame Relay
Frame Relay service.
Chapter 15 Configuring RADIUS
RADIUS protocol for dial-up c onnections. You must have RADIUS available on your server.
Chapter 16 Rem ote Co nfig urat ion
remote host. You can update both the PortServer II software and your own configura­tion file in this way.
Chapter 17 Troubleshootin g
to connect to your network, or if it displays an error message.
Chapter 18 Digi Support Services
Digi Internation al if you have a problem with PortServer II.
describes what to do if your system supports SNMP
describes how to use PortServer II with a
describes to configure PortServer II to use the
describes how to configure PortServer II from a
. Refer to this chapter for help if PortServer II is unable
describes various ways that you can contacting
describes how to configure or mod-
describes how to configure or modify
The
Glossary
contains a list of technical terms, and their explanations.

Which chapters should I read?

If you are not familiar with Po rt Se rv er II, you should begin by reading Chapters 1 and 2 which provide a general description of PortServer II and its operation.
If you want to install Portserver II, read Chapter 3. To configure PortServer II for the first time, read Chapter 4, which provides a “quick
start” sequence for configuring the main functions.If you wish to change the initial configuratio n, or add more devices or users, refer to the releva nt information in Chap­ters 5 through 15.
If you have several PortServer II units to install, or have many similar users, refer to Chapter 17.
Page xvi About this User’s Gui de 90030500B

Document Conventions

Throughout this User ’s Guide, we use certain formats and presentations to indicate information of specia l signif icance:
Note:
Important:
Italic text
chapter of this document or to anoth er docu ment.
Courie r t ex t
press.
A Note gives background or supplementary information. It may also give a hint or reminder that makes a task quicker or easier.
An Important statement contai ns a step or action that, if overlooked, may cause a problem or incorrect operation.
Caution!
A Caution gives information that is crucial to the correct operation of the equipment. Failure to heed a caution may result in damage to PortServer II and/or the network.
Warning!
!
A Warning gives vital information. Failure to heed a warning could result in injury to yourself or others, or serious legal liabil­ity.
is used to em phasize a statement , or t o give a cross-reference to anothe r
indicates a key or sequence of keys on the terminal that you should

Other PortServer II Documentation

For further informat ion on PortS erver II, refer to the following documents:
• PortServer II Intelligent Network Communications and Terminal Server Com­mand Reference Guide 92000246
• PortServ er II Rele as e No te s
• RealPort Device Driver Software Manual for AIX Release 4.1.x 92000235A
• RealPort Device Driver Software Manual for AIX (earlier) 92000196A
• RealPort Device Driver Software Manual for SCO OpenServer System V Release
3.2 92000159A
• RealPort Device Driver Software Manual for Solaris (SPARC) 2.3, 2.4, and Solaris (x86) 2.4 92000184A
• RealPort Device Driver Software Manual for Novell Netware AIO 92000172A
90030500B About this User’s Guide Page xvii
Page xviii About this User’s Gui de 90030500B

Chapter 1

Introduction

When should I read this Chapter?
Read this chapter if you are unfamiliar with PortServer II, and want an overview of its functions and possible applications.
In this Chapter
This chapter introduces you to the PortServer II and describes its features. It includes the following topics:
Topic Page
Features and Functions 2 Basic Operation 5 Description of PortServe r II Hard ware 10 Typical Applications 11 Specifications 17
90030500B Chapter 1 Page 1

Features and Functions

Thank you for purchasing one of Digi International’s PortServer II family of commu­nications and terminal servers. PortServer II allows you to connect up 16 serial devices to a single TCP/IP Ethernet network port. Up to 48 additional devices (64 total) can be ad ded by the connection of external expansion m odules. Y ou can attach a variety of serial devices, including PCs, Internet links, asynchronous terminals, print­ers, ISDN terminal adapters, and modems. You can also attach parallel devices such as printers, if you use an expansion module with a parallel port. Because PortServer II is independent of the hardware conne cted to it, users can access any type of networked server running the TCP/IP protoc ol suite.
A system configuration diagram with many of PortServer II features in use is shown on the next page:
Page 2 Introduction 90030500B
SCO UNIX Server Solaris Server SVR4 Server Novell Server
Ethernet
PortServer II
PortServer
16
Terminal
Terminal
Terminal
Remote PC
Async Modem
Router
CSU/DSU or Sync Modem
Frame
Relay
Router
Remote PC
Local PC
Figure 1 PortServer II Features and Functions
The following peripher als are shown connected to the PortServe r II:
Terminals
. Any terminal that includes a standard RS-232 serial interface can be connected to a serial port. PortServer II communicates with the host computer through the Ethernet port using TCP/IP. Where multi-user systems are already installed, multiple host sessions are available, up to a limit of nine sessions per port.
Printer
90030500B Introduction Pa ge 3
PortServer II al lows terminals to connect to a server using Telnet, Rlogin, or TTY.
Note:
Local PCs
Depending on the terminal type(s), the server may need to be loaded with
TM
Digi International’s RealPort cations to make full use of PortServer II’s capabilities. See
Configuring RealPort Connections
software to allow the server and its appli-
Chapter 11,
for more information.
. Any PC can be connected to a PortServer II serial port. The user has full access to all applic ations on the server. Typically, you run a terminal emulator or SLIP/PPP software package on the PC.
Printers
. Any serial printer that supports the RS-232 interface can be c onnect ed to a PortServer II serial port. Parallel printers may be connected via the POR TS/8emp expansion module.
Asynchronous Modem.
PortServer II can provide connections to remote termi­nals (including terminal emulations), remote PCs, or Internet service providers. PortServer II supports PPP (Point-to-Point Protocol), SLIP (Serial Line Interface Protocol), and CSLIP (Compressed Serial Line Interface Protocol) connections up to 115.2 Kbps.
More detailed descriptions of the features supported for each of t hese differe nt types of connection are given later in this chapter.
At the LAN interface, you only require a single Ethernet connection, regardless of how many serial devices are connected to the PortServer II. Ethernet 10BaseT (Twisted Pair) and 10Base2 (BNC coaxial Thinnet) connectors are provided.
Page 4 Introduction 90030500B

Basic Operation

Configurati o n of serial po r ts

Each PortServer II serial port can be configured for a specific type of device and/or service, for example, an asynchronous modem with PPP service. Once a por t has been configured, it cannot be used with another type of device or service unless you recon­figure it. To maintain system security, configuration can only be carried out at the
login level, and other users can only temporarily change the configuration of
root
the serial port to which they are attached. Configuration information is held in Tables within the PortServer II memory. For
example, there is a table of all configur ed users, a table of connections, and so on.
Terminals and users
Each serial port that has a terminal connected to it must first be configured with the emulation used by the terminal (for example, VT100), and the baud rate and control parameter s.
Once the serial port has been configured, you can set up one or more users for the ter­minal. For each user, you should enter a login name and password. It is also possible to customize the login information. For example, you might give each user a different selection menu on successful login, or they may automatically connect to a particular service or application.
PortServer II allows up to nine separate sessions on each of its serial ports. Short-cut keys are provided to allow a user to temporarily escape from a session to access the PortServer commands.
Printers
Each serial port that has a printer connected to it must be configured with data and control information appropriate for the printer type. PortServer II is compatible with most protocols that can be used to access printers.
90030500B Introduction Pa ge 5
Modems and dial-up links
A single modem connection can support any or all of the following:
• Outgoing calls for hosts on the network .
• Outgoing WAN connections initiated by PortServer II.
• Incoming WAN connections.
• Incoming terminal-style connections.
For each modem or other dial-up device that you connect to PortServer II, you must configure its baud rat e an d co ntro l pa ram et ers .
Communication protocols supported by PortServer II include PPP, SLIP, and CSLIP. Each of these protocols allows PortServer II to establish a link over standard tele­phone lines when traf fic warrants a call or if a trigge r event occur s (for example, a par­ticular time or day).
A remote user or system may dial into PortServer II using a terminal emulator such as ProComm Plus. When traffic has finished, the connection may be hung up to reduce telephone costs. Alternatively, the connection may remain continuously established.
Be aware that additional connect time costs could be incurred if the latter method is used
.
PPP
PPP (Point to P oint Protocol) encapsulates network level IP protocol da ta on transmis­sions between point-to-point links. PortServer II supports auto-detection of CHAP (Challenge Handshake Authentication Protocol) and PAP (Password Authentication Protocol) on serial ports that are configured for PPP. CHAP authentication is attempted first, then PAP authentication, if CHAP fails.
If the user’s software accepts the PAP authentication request, PortServer II requires a PAP ID and password to establish the connection.
If the user’s software accepts CHAP authentication, PortServer II sends a CHAP packet that includes an ID and a random number. The user ’s software must respond with the same ID and the user name in encrypted form. When PortServer II receives the response, it verifies the encrypted data. The connection is only established when both have verified the encrypted data. This method of authentication ensures that a transmitted passwor d cannot be stolen by another user to gain unauthorized access. To ensure security is maintained, CHAP challenges the connection at random intervals.
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SLIP and CSLIP

SLIP (Serial Line Interface Protocol) or CSLIP (Compressed Serial Line Interface Protocol) can be used with older systems that do not support PPP.

Filters and scripts

can be used with PPP, SLIP, and CSLIP connections to bring up or maintain a
Filters
connection, to pass or block packets, or to log packets. For example, you can write a filter that will block all incoming packets, except those to a certain IP address, and so build a “firewall”. Other filters block selected packets, for example, to block out broadcast messages. Filters are typically used to control access to specific hosts, net­works or services, and thus increase security on your system. If PortServer II detects packets that are blocked by a filter, it drops the packets.
Scripts
to remote systems. They can also be used to initialize and test modems. A typical script initializes the local modem, then a second script sends a text string to log in to the remote location. It then waits for a predefined reply string to be received from the remote site before it est abl ishes the connection.
are used to establish outgoing connections by dialing modems and logging in

RADIUS

PortServer II suppor ts the RADIUS (Remote Authentication Dial In Service) standard for authentication of dial-up users. A RADIUS server receives user connection requests, authenticates the user against a password file or database, and returns sufficient configuration information to allow the service to be initiated. If RADIUS is used on a connection, the RADIUS server is responsible for all authentication, and PortServer II only rout es message s and responses.

Frame Relay

Frame Relay is a switched digital service available from many providers that permits several connection is referred to as a PVC (Permanent Virtual Connection) and corresponds to a link between two points on the network; part of that link (the physical connection) may be shared by other users. The maximum speed of the link is determined by the bandwidth of the physical conn ection.
Note:
virtual connections
Frame Relay also allows the use of SVCs (Switched Virtual Circuits). SVCs are not supported by PortServ er II.
to share a single
physical connection
. Each virtual
90030500B Introduction Pa ge 7
Each PVC is identified by a unique number called a DLCI (Data Link Channel Identi­fier), which is used in Frame Relay “cloud” packets for routing.
Frame Relay allows network devices to exchange status information using the LMI (Local Management Interface). DLCI lists may also be “learned” from the LMI.

SNMP

SNMP (Simple Network Management Protocol) allows a server or PC (the SNMP Manager) to gather data and eve nt records from devices connecte d to the network. The SNMP Manager may also set thresholds and alarms on network devices. PortServer II includes an S NMP agent that allows it to interact with the SNMP Manager. PortServer II maintains several MI Bs (Managemen t Information Bas es) which are databas es of the functions and events that it tracks for the SNMP Manager.

RealPort protocol

RealPort™ is a protocol developed by Digi International that permits the ports on the PortServer II to be controlled by a host server. RealPort provides “real” TTY access, and allows the terminal use rs seamless access to server-resident applications and data. The server can change port parameters such as baud rate and flow control. It is also possible for more than one server to control ports on the PortServer II; for example, one server may use the odd numbered ports, while another server may use the even numbered ports. RealPort can also provide access for printers and modems. It is also possible to share the same ports with different servers running RealPort drivers.
Note:
The appropriate Digi device driver software must be installed on each server to implement RealPort.

Authentication and security

In addition to the authentication features provided for dial-up connections by PAP/CHAP and RADIUS described previously, PortServer II provides two levels of access security, based on passwords. Supervisory access is available using the root login and permits the configurations and functions of the PortServer II to be changed. Normal user logins provide transparent acce ss to applications, and do not allow access to PortServer II configuration data. If maintaining security is not critical, users may be configured to permit loggi ng in without a password or for automatic login.
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Ethernet connection and dynamic IP addressing

PortServer II requires an IP address to allow it to communicate on the Ethernet. This can be assigned manua lly or, if a RARP (Rever se Address Resolution Protocol) ser ver is connected to the network, PortServer II attempts to acquire its IP address automati­cally.
Each device that connects to a PortServer II can have its own IP address and, if it does, PortServer II will route TCP/IP packets to and from the device transparently. This fea­ture permits PortServer II to operate as a router between all IP addressable hosts that are connected to its serial ports or to the Ethernet. PortServer II supports RIP (Routing Information Protocol), allowing it to inform other routers of routes, and to learn new routes from other router s.
You can configure PortServer II to use a pool of IP addresses for the devices that con­nects to it. This approach avoids the need to configure an address for each individual device or user. When a device or user requests a connection, PortServer II assigns the next available IP address from the pool. Consequently, a device may have a different IP address for each session.

Statistics and loggin g

PortServer II mainta ins a log of user activities, including login requests, time of login, and services used. The content of the log is definable by the system administrator. This log may be viewed by anyone who accesses PortServer II as
root
.
Statistics relating to PortServer II operation are also available from an SNMP Manager.

Remote configuration

To allow PortServer II to be easily updated with new features, you can download new software from a server using TFTP or Bootp commands.
You can also configure PortServer II’s system-specific parameters from a remote ter­minal or host. PortServer II’s internal configuration can be retrieved by TFTP com­mands, updated with a text editor, then reloaded into PortServer II.
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Expanding PortServer II with additional ports

The standard PortServer II provides 16 serial ports. If you require additional ports at any time, you can connect external modules from the Digi International PORTS range to PortServer II’s EBI (External Bus Interface) connector, as described below.
Note:
Data speed through the serial ports under sustained load may be less than that specified if you connect external modules.

Description of PortServer II Hardware

The Digi PortServer II intelligent terminal server allows you to connect up to 64 RS­232 asynchronous serial devices (such as terminals and printers) to an Ethernet network. Both Twisted Pair (10BaseT) and Thinnet (10Base2) cabling connectors are provided on the side of the PortServer II box. If your network uses Thicknet cabling, use a transceiver from Digi International.
The PortServer II hardware features a 20 MHz 32-bit IDT 3051 RISC microprocessor and a 82596 32-bit network interface controller. It includes 2 Mbytes of flash memory, 2 Mbytes of RAM, and four Cirrus quad UARTs with Direct Memory Access (DMA). Self-tests on power-up help ensure reliability. Front-panel LEDs and controls can be used for diagnostic testing and performance che cks , m onitoring either RS-232 or Ethernet activity.
PortServer II features Digi International’s External Bus Interface (EBI) connector, which can be used to “daisy-chain” up to three external Digi PORTS modules (PORTS/16em, PORTS/8em and PORTS/8emp) to add extra ports.
After the power-up self-tests and loading of the operating software (either from firmware or downloaded from the network), PortServer II sends login messages to all terminals connected to it. (Ports set up as printers or modems do not receive login messages; the factory default sets all ports as terminals.)
When they receive the login prompt, users can log into the PortServer II. Depending upon their privilege level (as defined by the system administrator), they can issue commands to the PortServer II to change parameters or connect to one of the network systems. The PortServer II software allows the system administrator to set up password-protected accounts with various privilege levels to restrict users’ access to systems on the network.
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