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TransPort LR User Guide2
Contents
TransPort LR User Guide2
TransPort LR Family User Guide
Hardware
TransPort LR54 hardware9
Hardware summary10
Hardware specifications10
Serial connector pinout15
LEDs16
Antenna information19
Regulatory and safety statements20
Certifications24
Management and status
Interfaces27
Ethernet interfaces28
Cellular interfaces32
DSL interface35
Wi-Fi interfaces39
Serial interfaces44
Local Area Networks (LANs)46
Example LAN46
Configure a LAN47
Show LAN status and statistics49
DHCP servers50
Wide Area Networks (WANs)52
Ethernet interfaces52
Cellular interfaces52
DSL interface52
WAN failover53
Configure a WANinterface54
Example WAN failover: DSLto cellular57
Display and set system information settings95
Set system date and time96
Show system date and time98
Updating firmware99
Managing configuration files102
Back up and restore device configuration settings109
Reboot the device109
Reset the device to factory defaults109
Diagnostics111
Event log111
Use the "ping" command to troubleshoot network connections112
Use the "traceroute" command to diagnose IProuting problems112
Execute a command113
File system
Make a directory115
Display directory contents116
Change the current directory117
Remove a directory118
Display file contents120
Copy a file121
Rename a file122
Delete a file123
Upload and download files124
Upload files using SCP124
Download files using SCP124
Upload files using SFTP124
Download files using SFTP124
Troubleshooting
Common issues127
Cellular issues127
DSL issues127
Wi-Fi issues127
Serial issues127
TransPort LR User Guide4
Firewall issues127
IPsec issues127
Failover issues127
User and authentication issues127
SNMP issues127
Firmware update issues127
Troubleshooting tools and resources128
Status displays128
Event log128
Display the event log128
Clear the event log129
Use the "ping" command to troubleshoot network connections129
Use the "traceroute" command to diagnose IProuting problems129
Reboot the device130
Reset the device to factory defaults130
Digi support site131
Digi knowledge base131
Need more help?132
Command reference
Command-line interface basics134
Command-line interface access options134
Log in to the command line interface134
Exit the command line interface135
Display command and parameter help using the ? character135
Revert command elements using the ! character136
Auto-complete commands and parameters136
Enter configuration commands136
Save configuration settings to a file137
Switch between configuration files137
Display status and statistics using "show" commands138
Enter file management commands138
Clear logs and statistics139
Update firmware and other device features139
lan167
mkdir168
more169
ping170
pwd171
reboot172
rename173
rmdir174
route175
save176
serial177
show cellular178
show cloud180
show config181
show dsl182
show eth186
show failover189
show firewall190
show ipsec191
show ipstats193
show lan195
show log196
show route197
show serial198
show system199
show wan201
show wifi202
show wifi5g203
snmp204
snmp-community205
snmp-user206
sntp207
ssh208
system209
update211
user212
wan213
wifi215
wifi5g216
TransPort LR User Guide6
TransPort LR Family User Guide
The TransPort LRFamily is a family of routers designed for connecting distributed retail terminals
(signs, kiosks, vending machines, point-of-care terminals) with business applications. Key features of
TransPort LRrouters include:
n Dual SIM cellular interfaces, providing redundancy
n Gobi 4G LTE, for flexibility
n Local command-line and web interfaces
n Superior network performance management through Digi Remote Manager (DRM)
n Whatotherfeaturesdowewanttocoverhere?Easydevicesetupthroughawizard?
Programmability?
TransPort LR User Guide7
Hardware
This section provides hardware specifications, reviews key hardware features, and lists regulatory
statements and certifications for TLR Family products.
TransPort LR54 products are DCE devices. The pinout for the DB9 and RJ45 serial connectors is as
follows:
RS232
Signal name
Transmit DataTxDin36
Receive DataRxDout23
Ready To SendRTSin71
Clear to SendCTSout88
Data Set ReadyDSRout6
GroundGNDN/A55
Data Carrier DetectDCDout1
Data Terminal ReadyDTRin42
Ring Indicate
signal
RIoutNot
DCE signal
direction
DB9 pin
number
connected
RJ45 pin
number
4
7
N/A
TransPort LR User Guide15
TransPort LR54 hardware
LEDs
The TransPort LR54 has LEDs on the top front panel. The number of LEDs varies by model. During
bootup, the front-panel LEDs light up in sequence to indicate boot progress. For example, here are
the LEDs for a TransPort LR54 Wi-Fi model:
There are also several LEDs on the rear WAN/LAN connectors that indicate network link and activity.
Power
n Off: No power.
n Blue: Unit has power.
WWAN Signal
Indicates strength of cellular signal.
4G connections
n Off: No service.
n Yellow: Poor / Fair signal.
n Green: Good / Excellent signal.
Tips for improving cellular signal strength:
If the WWAN Signal LED is yellow or off, try the following things to improve signal strength:
n Move the TransPort LR device to another location.
n Purchase a Digi Antenna Extender Kit:
l Antenna Extender Kit, 1m (76000954)
l Antenna Extender Kit, 3m (76000955)
3Gand 2G connections only
For 3G and 2G cellular connections, the current RSSI value serves as the signal strength indicator,
with the following thresholds:
n > -70dBm: Excellent
n -70dBm to -85dBm: Good
n -86dBm to -100dBm: Fair
n < -100dBm: Poor
n -110dBm: No service
WWAN Service
Indicates the presence and level of cellular service running on the device.
TransPort LR User Guide16
n Off: No service.
n Blinking Green: 2G/3G/4G connection is coming up.
n Solid Yellow: 2G or 3G connection is up.
n Solid Green: 4G connection is up.
SIM1
Indicates use of the SIM card installed in SIM slot 1.
n Off: SIM 1 is not being used.
n Solid green: SIM 1 is being used or is coming up.
SIM 2
Indicates use of the SIM card installed in SIM slot 2.
n Off: SIM 2 is not being used.
n Solid green: SIM 2 is being used or is coming up.
n
Note SIM1 and SIM2 are never on both on at the same time.
DSL (DSL models only)
Indicates state of and activity on the DSL interface.
n Off: DSL interface is off.
TransPort LR54 hardware
n Slow blinking green: DSL interface is attempting to train up with the DSLAM.
n Fast blinking green: DSL interface is trained up with the DSLAM, and the PPP interface is
being brought up.
n Solid green: DSL interface is up and can pass IP traffic.
Wi-Fi 2.4GHz LED (Wi-Fi models only)
Indicates state and activity on the Wi-Fi 2.4GHz interface.
n Off: Wi-Fi 2.4GHz interface is disabled.
n Solid green: Wi-Fi 2.4GHz interface is enabled.
n Blinking green: Indicates Wi-Fi traffic on the interface.
Wi-Fi 2.5GHz LED (Wi-Fi models only)
Indicates state of and activity on the Wi-Fi 2.5GHz interface.
n Off: Wi-Fi 5GHz interface is disabled.
n Solid green: Wi-Fi 5GHz interface is enabled.
n Blinking green: Indicates Wi-Fi traffic on the interface.
Ethernet 1-4 Link and Activity (on rear panel)
These LEDs indicate that the Ethernet network interface is up and there is activity on the network
interface.
declare under our sole responsibility that the product:
Product Name: TransPort LR54
Model Number: 50001899-XX, (X=0~9)
to which this declaration relates are in conformity with the essential requirements and other
relevant requirements of EU Directive 2014/30/EU (EMC),EU Directive 2014/35/EU (LV) and
EU Directive 2011/65/EU (RoHS2)
Safety: EN 62368-1:2014
EN 50564:2011
EN 50385:2002
Comm: EN 50585:2014
EMC: EN 300 328 v1.9.1 (2015-02)
EN 301 489-1 v1.9.2 (2011-09)
EN 301 489-7 v1.3.1 (2005-11)
EN 301 489-17 v2.2.1 (2012-09)
EN 301 489-24 v1.5.1 (2010-10)
EN 55024:2010
EN 55022:2010 + AC:2011, Class B
EN 300 386 v1.6.1 (2012-09)
EN 61000-3-2:2014, Class A
EN 61000-3-3:2013
EN 61000-4-2:2009
EN 61000-4-3:2006 + A1:2008 + A2:2010
EN 61000-4-4:2012
EN 61000-4-5:2014
EN 61000-4-6:2014
EN 61000-4-11:2004
RoHS2: EN 50581:2012
Minnesota, USA, 15
th
, April 2016
(Place and date of issue) Authorised signature for and on
behalf of Digi International Inc.
Joel Young,VP,Engineering
European
Representative
:
Andreas Burghart
Digi International
GmbH Lise-Meitner-
StraRe 9 85737 lsmani
ng Germany
Telephone:+49-89-540-428-0
9100XXXX
Template 96000759E
Page 1 of 1
European Community - CE Mark Declaration of Conformity (DoC)
TransPort LR54 hardware
TransPort LR User Guide21
TransPort LR54 hardware
5.10 Ignition of Flammable Atmospheres
Warnings for Use of Wireless Devices
Observe all warning notices regarding use of wireless devices.
Potentially Hazardous Atmospheres
Observe restrictions on the use of radio devices in fuel depots, chemical plants, etc. and areas where
the air contains chemicals or particles, such as grain, dust, or metal powders, and any other area
where you would normally be advised to turn off your vehicle engine.
Safety in Aircraft
Switch off the wireless device when instructed to do so by airport or airline staff. If the device offers
a ‘flight mode’ or similar feature, consult airline staff about its use in flight.
Safety in Hospitals
Wireless devices transmit radio frequency energy and may affect medical electrical equipment.
Switch off wireless devices wherever requested to do so in hospitals, clinics, or health care facilities.
These requests are designed to prevent possible interference with sensitive medical equipment.
Pacemakers
Pacemaker manufacturers recommended that a minimum of 15cm (6 inches) be maintained
between a handheld wireless device and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with independent research and
recommendations by Wireless Technology Research.
Persons with Pacemakers:
n Should ALWAYS keep the device more than 15cm (6 inches) from their pacemaker when
turned ON.
n Should not carry the device in a breast pocket.
n If you have any reason to suspect that the interference is taking place, turn OFF your device.
TransPort LR User Guide23
TransPort LR54 hardware
Certifications
International EMC (Electromagnetic Compatibility) and safety standards
This product complies with the requirements of following Electromagnetic Compatibility standards.
There are no user-serviceable parts inside the product. Contact your Digi representative through for
repair information.
EN 300 328 v1.8.1
EN 301 893 v1.7.2
EN 301 489
FCC Part 15 Subpart B Class B
FCC Part 15 Subpart C certification (Integrated Wi-Fi +
Cellular Modules)
EN 62368
TransPort LR User Guide24
Management and status
These topics show how to configure and view status of various TransPort LR device features.
TransPort LR User Guide26
Interfaces
Configurable network interfaces available depend on the TransPort LR device model. This section
covers configuring network interfaces from the web interface and command line.
Interfaces
TransPort LR User Guide27
Interfaces
Ethernet interfaces
The Ethernet interfaces can be used as WAN or LAN interfaces. There is no IP configuration set on the
individual Ethernet interfaces. Instead, the IP configuration is done on the WAN and LAN interfaces.
Related topics
Configure Ethernet interfaces on page 28
Show Ethernet status and statistics on page 29
For more information on WAN interfaces and their configuration, see Wide Area Networks (WANs) on
page 52
For more information on LAN interfaces and their configuration, see Local Area Networks (LANs) on
page 46
Related commands
eth on page 156
show eth on page 186
Configure Ethernet interfaces
To configure an Ethernet interface, you must configure the following items:
Required configuration items
n Enable the Ethernet interface. The Ethernet interfaces are all enabled by default.
Additional configuration options
The following additional configuration settings are not typically configured to get an Ethernet
interface working, but can be configured as needed:
n A description of the Ethernet interface.
n The duplex mode of the Ethernet interface. This defines how the Ethernet interface
communicates with the device to which it is connected. The duplex mode defaults to auto,
which means the TransPort LR device negotiates with the connected device on how to
communicate.
n The speed of the Ethernet interface. This defines the speed at which the Ethernet interface
communicates with the device to which it is connected. The Ethernet speed defaults to auto,
which means it negotiates with the connected device as to what speed should be used.
From the command line
1. Enable the Ethernet interface. By default, all of the Ethernet interfaces are enabled.
eth 1 state on
2. Optional: Set the description for the Ethernet interface. For example:
eth 1 description “Connected to DSL WAN router”
TransPort LR User Guide28
Interfaces
3. Optional: Set the duplex mode.
eth 1 duplex {auto | full | half}
4. Optional: Set the speed.
eth 1 speed {auto | 1000 | 100 | 10}
Related topics
Ethernet interfaces on page 28
Show Ethernet status and statistics on page 29
Related commands
eth on page 156
show eth on page 186
Show Ethernet status and statistics
To show the status and statistics for the DSLinterface, use the show eth on page 186 command. For
descriptions of the output fields, see show dsl on page 182. For example:
digi.router> show eth
Eth Status and Statistics Port 1
------------------------------------Description: Factory default configuration for Ethernet 1
Admin Status: Up
Oper Status: Up
Up Time: 1 Day, 13 Hours, 30 Minutes, 23 Seconds
MAC Address: 00:50:18:21:E2:82
DHCP: off
IP Address: 10.52.19.242
Netmask: 255.255.255.0
DNS Server(s):
Link: 1000Base-T Full-Duplex
The TransPort LR device has two cellular interfaces, named cellular1 and cellular2. These cellular
interfaces correspond to the physical SIMcard slots SIM1 and SIM2 respectively.
Both cellular interfaces cannot be up at the same time. If both cellular interfaces are enabled to on,
then cellular1 interface takes precedence.
A typical use case would be to have cellular1 (SIM1) configured as the primary cellular interface and
cellular2 (SIM2) as a backup cellular interface. If the TransPort LR device cannot connect to the
cellular network using SIM1, it will automatically failover to try to connect using SIM2.
For the TransPort LR device to automatically configure a default route for the cellular interface when
it is up and for it to be able to failover to and from the cellular interface, it must be assigned to a WAN
interface.
Related topics
Configure cellular interfaces on page 32
Show cellular status and statistics on page 33
For more information on WAN interfaces and their configuration, see Wide Area Networks (WANs) on
page 52.
LEDs on page 16 - See the discussion of the WWAN Signal and WWAN Service LEDs
Related commands
cellular on page 143
show cellular on page 178
Configure cellular interfaces
To configure a cellular interface, you need to configure the following:
Required configuration items
Enable the cellular interface. By default, the cellular interfaces are disabled.
n The Access Point Name (APN). The APN is specific to your cellular service.
n Depending on your cellular service, you may need to configure an APN username and
password. This information is provided by your cellular provider.
n Assign the cellular interface to a WAN interface. For more information on the WAN
configuration, see Wide Area Networks (WANs) on page 52.
Additional configuration options
Additional configuration settings are not typically configured, but you can set them as needed:
n Preferred mode. The preferred mode locks the cellular interface to use a particular
technology, for example, 4G or 3G. Depending on your cellular service and location, the cellular
interface can automatically switch between the different technologies. You may want to lock
the cellular interface to a particular technology to minimize disruptions.
n A description of the cellular interface.
TransPort LR User Guide32
n Connection attempts. This is the number of attempts the cellular module will attempt to
connect to the cellular network before indicating a failure. It defaults to 20, but you may want
to configure this so that the WAN failover can switch to another interface more quickly.
From the command line
1. Enable the cellular interface.
cellular 1 state on
2. Configure an APN.
cellular 1 apn your-apn
3. If necessary, configure the APN username and password.
cellular 1 apn-username your-apn-username
cellular 1 apn-password your-apn-password
4. Optional: Set a preferred mode.
Interfaces
cellular 1 preferred-mode 3G
5. Optional: Set a description for the cellular interface.
cellular 1 description "AT&T Connection"
6. Optional: Configure the number of connection attempts. For example, to set the number of
attempts to 10, enter:
cellular 1 connection-attempts 10
Related topics
Configure cellular interfaces on page 32
Show cellular status and statistics on page 33
LEDs on page 16 - See the discussion of the WWAN Signal and WWAN Service LEDs
Related commands
cellular on page 143
show cellular on page 178
Show cellular status and statistics
To show the status and statistics for a cellular interface, use the show lan on page 195 command.
For a description of the output fields, see the show cellular command.
Signal strength: Excellent (-69dBm)
Signal quality: Excellent (-5dB)
Registration status: Registered
Network provider: AT&T, USA
Temperature: 32C
Connection type: 3G
Radio Band: WCDMA 850
Channel: 1007
APN in use:
Interfaces
IP address: 172.20.1.121
Mask: 255.255.255.255
Gateway: 172.20.1.121
DNS servers: 10.10.8.62, 10.10.8.64
ReceivedSent
------------
Packets45
Bytes5886
digi.router>
Related topics
Configure cellular interfaces on page 32
Show cellular status and statistics on page 33
LEDs on page 16 - See the discussion of the WWAN Signal and WWAN Service LEDs
Related commands
cellular on page 143
show cellular on page 178
TransPort LR User Guide34
Interfaces
DSL interface
These topics describe configuring and managing the DSL interface.
Related topics
Configure DSL on page 35
Show DSL status and statistics on page 37
Related commands
dsl on page 153
show dsl on page 182
Configure DSL
To configure the DSL interface to connect to your DSL network, you need to configure the following:
Required configuration items
n Enable the DSL interface.
n Virtual Path Identifier (VPI) and Virtual Circuit Identifier (VCI) parameters. These parameters
are specific to each DSL provider and must be configured to match your provider’s settings.
n Data encapsulation for the DSL interface. This parameter is specific to each DSL provider and
must be configured to match your provider’s settings.
n Username and password. The username and password relate to your account with your DSL
provider. A password is not always needed.
Additional configurable options
The following additional configuration settings are not typically configured to get the DSL interface
connected to the DSL network, but you can set them as needed:
n The technology used on the DSL line, known as the line mode.
n The Maximum Transmission Unit (MTU). The MTU defines the maximum size (in bytes) of a
packet that can be sent over the DSL interface.
n Network Address Translation (NAT).
n A description of the DSLinterface.
n Whether to delay bringing up the DSL for a specified number of seconds. This delay allows the
DSL provider network to propagate network changes after the device has connected to the
network, and before packets can be sent and received. This delay prevents the device from
assuming the network is fully operational before it actually is fully operational, which could in
turn cause problems with other features, such as interface failover. During this delay, the
DSLLED flashes, to indicate the interface is not fully up. Because characteristics can differ
among provider networks, use of the delay-up parameter is provider-specific.
TransPort LR User Guide35
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