Dietz SANGO ADVANCED Series, SANGO SLIMLINE Series, Sango Slimline M, Sango Advanced R, Sango Advanced F User Manual

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Sango Advanced R Sango Advanced F Sango Advanced M

Sango Slimline M

USER MANUAL

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All rights reserved. The information provided may in no way be reproduced and/or published in any form or by any means (electronically or mechanically) without the express prior written consent of DIETZ-Power BV.

The information provided is based on general data pertaining to constructions known at the time of issue. DIETZ-Power BV pursues a policy of continuous product development and therefore reserves the right to make changes.

The information provided applies to the standard version of the product. DIETZ-Power BV can therefore not be held liable for any damage resulting from

specications deviating from the standard version of the product.

The information made available has been compiled with the greatest care. However, DIETZ-Power BV cannot be held liable for any errors in the information or for the consequences thereof. DIETZ-Power BV cannot be held liable for any damage resulting from work carried out on the wheelchair by third parties.

Under legislation relating to the protection of trademarks, those commercial names, trade names, trademarks, etc. used by DIETZ-Power BV may not be regarded as being free of rights.

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SANGO ADVANCED / SLIMLINE - 3

Table of contents

1 Preface ............................................................................................................ 5

1.1. About this manual 5

1.2. Symbols used in this manual 5

2 Safety ............................................................................................................... 6

2.1. Temperature 6

2.2. Moving parts 6

2.3. Electromagnetic radiation 7

2.4. Markings on the wheelchair 8

3 General description ....................................................................................... 9

3.1. Congurations 9

3.2. The user 10

3.3. Operating environment 11

4 General procedures ..................................................................................... 12

4.1. Seat cushion 12

4.2. Back cushion 12

4.3. Leg rests 13

4.4. Headrest 13

Wheelchair settings (qualied specialists only) .............................................14

5.1. Tools 14

5.2. Adjusting the centre of gravity (seat position) 14

5.3. Seat height and seat angle setting 15

5.4. Seat depth setting 15

5.5. Seat width setting 15

5.6. Backrest angle setting 15

5.7. Leg rest settings 16

5.8. Armrest settings 18

5.9. Controller settings 19

5.10. Headrest settings 20

5.11. The positioning belt (option) 20

6 Wheelchair adjustments ............................................................................. 21

6.1. Powered adjustments 21

6.2. Mechanical adjustments 22

7 Using the wheelchair .................................................................................. 23

7.1. Checking the wheelchair 23

7.2. Getting into and out of the wheelchair 23

7.3. Driving the wheelchair 24

Table of contents

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7.4. Driving on slopes or ramps 25

7.5. Obstacles 26

7.6. Pushing the wheelchair 26

7.7. Storage of the wheelchair after use 27

8 Transport ...................................................................................................... 28

8.1. Transporting the wheelchair in motor vehicles 28

8.2. The wheelchair as a driver’s seat in a car with Dahl docking system (option) 30

8.3. Special transport 31

9 Wheelchair maintenance ........................................................................... 32

9.1. Cleaning the wheelchair and its upholstery 33

9.2. Batteries 33

9.3. Tyres 34

9.4. Disposing of the wheelchair 35

10 Technical specications ........................................................................... 36

10.1. Standards and requirements 36

10.2. Specications operating force 36

10.3. Specications Sango Advanced Sego Comfort 37

10.4. Specications Sango Slimline Sego Comfort 38

10.5. Specications batteries 39

10.6. Electrical diagrams 39

11 Warranty conditions .................................................................................. 40

11.1. Warranty period 40

11.2. Warranty provisions 41

11.3. Warranty procedure 41

Table of contents

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1 Preface

1.1. About this manual

The user manual for this powered wheelchair consists of three separate booklets:

• The general user manual (this booklet)

• The manual for the controller

• The manual for the battery charger Read through these user manuals carefully before using the wheelchair for the

rst time. The information they contain is essential for the safe use and proper

maintenance (cleaning) of the wheelchair. If any of the manuals are missing on delivery of your wheelchair, please contact your dealer immediately.

A service manual for qualied specialists is also available.

1.2. Symbols used in this manual

Warning Follow the instructions given under warnings! Failure to exercise due care in following these instructions may result in physical injury, damage to the wheelchair or damage to the environment. Where possible, the warnings are given in the section that is most relevant.

Section references A reference to another chapter or section in this manual is given in parentheses enclosing the phrase ‘see’. Example (see 2) or (see 2.4).

Cross-reference symbol Where required, this general manual makes reference to the other manuals. This is done in the following way:

 CONTROLLER Please refer to the user manual for the controller.

 CHARGER Please refer to the user manual for the battery charger.

 SERVICE Please refer to the service manual of the product (qualied specialists only).

If you have a visual impairment, you can nd a PDF version of

this user manual at www.DIETZ-Power.com. You can also request a large-print paper version by contacting DIETZ-Power. Contact information can be found on the back cover of this user manual.

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1 Preface

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2 Safety

All of the very latest information relating to product safety and any product recalls can be found on our website at www.DIETZ-Power.com.

2.1. Temperature

Warning

• Avoid any physical contact with the motors of the wheelchair at all times. When

the wheelchair is in use, the motors are in constant motion and can reach high temperatures. Any physical contact with the motors could result in burns. After use, the motors cool down slowly.

• Ensure that the wheelchair is not exposed to direct sunlight for long periods of

time when not in use. Some parts of the wheelchair (such as the seat, backrest and armrests) can become hot if exposed to the sun for too long. This may result in burns or skin sensitisation.

2.2. Moving parts

Warning

Wheelchairs contain moving and rotating parts (gure 1). Contact with moving

parts may result in serious physical injury or damage to the wheelchair. You should avoid any contact with the moving parts of the wheelchair. A. Wheels (turning and pivoting) B. Swing-away controller arm C. Powered backrest adjustment D. Powered tilt adjustment E. Powered leg rests F. Powered lift adjustment

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2 Safety

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2.3. Electromagnetic radiation

The standard version of your powered wheelchair has been tested for compliance with the applicable requirements relating to electromagnetic radiation (EMC requirements).

Warning Despite testing, the following cannot be ruled out:

• electromagnetic radiation interfering with the wheelchair. For example mobile

telephones, large medical devices or other sources of electromagnetic radiation

• the powered wheelchair interfering with electromagnetic elds. For example

shop doors, burglar alarm systems in shops or garage door openers.

• in some congurations equipped with a R-net controller, where it is possible

that extreme electrical discharge situations due to static electricity, may cause

a fault message (‘ISM over-current’) ashing on the screen. If this occurs simply turn o your wheelchair for a few seconds and back on to clear the fault.

In the unlikely event of such problems arising, please notify your dealer immediately.

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2 Safety

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2.4. Markings on the wheelchair

Warning

• The markings, symbols and instructions on the wheelchair are part of the safety

features. They must not be covered up or removed. They must remain on the wheelchair and be clearly legible for the whole lifespan of the wheelchair.

• Immediately replace or repair any markings, symbols or instructions that

become damaged or illegible. Contact your dealer in such cases.

Symbols used on the wheelchair

Consult the manual before use.

Identication plate

A. Type B. Year of manufacture C. Usage indoor or outdoor D. Manufacturer E. Maximum load in kg F. Identication number

Freewheel switch

• Drive position

• Push position

Warning Never set the freewheel switch to the 'Push' position when the wheelchair is on a slope.

Warning (yellow-black) Pinch point hazard: Keep

hands and ngers away

from moving parts when adjusting the height and/or tilt angle of the wheelchair.

Location identication plate: on the batterybox at the right side

Securing point for transportation inside a vehicle.

 CONTROLLER Battery charging point.

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MWD

FWD

RWD

2 Safety

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3 General

description

Front-, mid- and rear-wheel drive wheelchairs and their major components

(gures 2, 3 and 4)

A. Drive wheels B. Castor wheels C. Freewheel switch D. Controller E. Battery F. Seat cushion G. Backrest H. Armrest I. Leg rest J. Headrest

3.1. Congurations

Broadly speaking, the wheelchair is made up of an undercarriage with the SEGO seating system on top of it for excellent support for the head, torso, arms and legs. The wheelchair is available as a frontwheel drive (FWD), rear-wheel drive (RWD)

or mid-wheel drive (MWD) in dierent

speeds (6 km/h, 10 km/h and 12,5 km/h).

Warning

• No changes may be made to the

technical specications.

• Do not make any adjustments to the electrical circuit.

• Modication of the wheelchair or its component parts is not permitted.

3 General description

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3.2. The user

Driving a powered wheelchair requires the user to have cognitive, physical and visual abilities. The user must be capable of estimating the consequences of any action taken while driving the wheelchair and of correcting action where required. The wheelchair must not carry more than one person. The maximum user

weight is 160 kg, unless otherwise stated on the identication plate (see 2.4). Any

additional weight in the form of a bag, accessories or medical equipment must be added to the user's weight, with the resulting total weight not exceeding the maximum user weight. The user must also be aware of the contents of this manual before using the

wheelchair for the rst time. The wheelchair user must also have received

thorough instruction from the dealer before using public roads. A trainer/

consultant must supervise the user's rst experience of driving the wheelchair.

Warning

• The wheelchair user shall at all times be fully responsible for compliance with locally applicable safety regulations and guidelines.

• You must not drive the wheelchair while under the inuence of any substances

that may aect your driving ability.

• Your eyesight must be good enough to allow you to use the wheelchair in any particular situation safely.

• Do not seat more than one person in the wheelchair.

• Do not allow children to drive the wheelchair without supervision.

3 General description

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3.3. Operating environment

This wheelchair has been developed for both indoor and outdoor use (EN 12184 (2014) class B). When outdoors, drive only on paved roads, pavements, footpaths and cycle paths. Always adjust your speed to your surroundings.

Warning

• A wheelchair should be regarded as a replacement for the walking function.

Users must therefore travel among pedestrians and not on streets with trac.

• The use of the wheelchair on walk ways and roads may be subject to the

applicable legal requirements of National Road Laws or Road Trac Laws.

• Drive carefully on roads that are slippery due to rain, ice or snow!

• Prevent the wheelchair from coming into contact with seawater, as it is

aggressive and has a corrosive eect.

• Prevent the wheelchair from coming into contact with sand. Sand can get into the moving parts of the wheelchair, causing unnecessarily rapid wear.

• When visibility is limited, the use of lights is compulsory.

• Exercise additional care when driving at high speeds. Adjust to a lower maximum speed when driving indoors, on pavements and in pedestrianised areas.

• Do not drive o of high obstacles.

• Do not use the wheelchair at temperatures below -10˚C or above +50˚C.

• Do not attach any weights to the wheelchair without consulting a specialist. You

may otherwise inuence the stability of the product.

• Do not use the wheelchair to push and/or pull any objects along.

• Do not open doors using the leg rests.

• Do not drive through puddles of water.

3 General description

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4 General

procedures

Some parts can be removed without the use of tools. The wheelchair can easily be reduced in size. For example to transport the wheelchair (see 8).

Warning!

The removal of parts might have adverse

or benecial eects on the wheelchair.

4.1. Seat cushion

(gure 5)

To remove Pull the seat cushion (A) upwards and then forwards.

To replace Place the seat cushion on the chair and push it backwards and downwards.

Warning The seat is not locked into place until you hear a click.

4.2. Back cushion

(gure 6)

To remove

1. Loosen the clips (A).

2. Pull the back cushion (B) upwards.

To replace

1. Place the back cushion on the attachment points.

2. Pull the back cushion backwards.

3. Tighten the clips.

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4 General procedures

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4.3. Leg rests

(gure 7)

To remove

1. Press the handle (A) upwards to

release the leg rest.

2. Remove the leg rest (B) by lifting it out

of the bracket.

To replace Place the leg rest in the bracket.

Warning

• The leg rest is not locked into place

until you hear a click.

• Removing the leg rest may aect the

stability of the wheelchair.

4.4. Headrest

(gure 8)

To remove

1. Loosen the lever (A) by half a turn.

2. Remove the headrest (B).

To replace

1. Place the headrest in the desired

position.

2. Lock the headrest in place by

tightening the lever.

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4 General procedures

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Wheelchair settings (qualied specialists only)

There is no such thing as an average wheelchair user. This is why DIETZ-Power

wheelchairs can be adjusted to a specic user's individual situation.

We make a distinction between user adjustments and permanent settings.

• User adjustments can be made by the user himself/herself without the need

for any tools.

• Permanent settings must be altered by a dealer, unless expressly stated

otherwise.

Warning A number of permanent settings are described in the following paragraphs. Only

qualied service technicians or dealers may alter these.

 SERVICE for more adjustments and replacement information

5.1. Tools

The following tools are needed to do the settings as described in this paragraph:

• Spanner, size 13

• Allen key, size 4, 5 and 6

5.2. Adjusting the centre of

gravity (seat position)

The centre of gravity of the wheelchair can be moved/adjusted by moving the seat. There are a number of positions on the

seat slide for this purpose (gure 9).

Warning Only change the position of the seat

and the centre of gravity in order to compensate for specic user situations. One

example might be compensation for a user with no legs. Moving the centre of gravity:

• will have a negative eect on the handling of the wheelchair if not carried out

correctly.

• will have a negative eect on dynamic stability if not carried out correctly;

• For FWD do not position the seating frame in the most front position

• For RWD + MWD move seating frame in most front position when Seat

depth is maximum.

• should be made by professionals only. If in any doubt, contact DIETZ-Power technical support department.

5 Wheelchair settings (qualied specialists only)

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5.3. Seat height and seat angle

setting

The seat height can be permanently

adjusted according to the user's specic

situation. All of the optional seat heights fall within the maximum safe slope of

6˚ (10.5%), as set out in EN 12184 (2014)

class B. Lowering the seat height will have

a positive eect on overall and dynamic

stability.

1. Loosen the bolt (A gure 10).

2. Position the bolt in the hole (B)

corresponding to the desired position.

3. Tighten the bolt.

Warning By increasing the seat height you also raise the centre of gravity. This has a

negative eect on overall and dynamic

stability.

5.4. Seat depth setting

1. Loosen the allen screws (A) on each

side by one turn (gure 11).

2. Slide the seat frame (B) into the

desired position.

3. Tighten the allen screws.

5.5. Seat width setting

The seat width can be adjusted by changing the leg rest and/or armrest width (see 5.8 and 5.9).

5.6. Backrest angle setting

1. Loosen the two allen screws (A) by one

turn (gure 12).

2. Adjust the backrest (B) to the desired

angle.

3. Tighten the allen screws.

5 Wheelchair settings (qualied specialists only)

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5.7. Leg rest settings

Leg rest width (also aects seat width)

1. Remove the seat cushion (A gure 13).

2. Loosen the allen screws (B) by one

turn.

3. Slide the leg rest bracket (C) into the

desired position.

4. Tighten the allen screws.

Lower leg length

1. Loosen the allen screw (A gure 14).

2. Slide the footplate (B) into the desired

position.

3. Tighten the allen screw.

Warning Ensure that there is enough space underneath the footplate for the wheelchair to drive over obstacles.

Footplate angle

1. Loosen the allen screw (A gure 15).

2. Move the footplate (B) into the desired

position.

3. Tighten the allen screw.

5 Wheelchair settings (qualied specialists only)

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Height of the calf support

1. Loosen the two allen screws (A) by a

few turns (gure 16).

2. Slide the calf support (B) into the

desired position.

3. Tighten the allen screws.

Calf support depth (option)

1. Loosen the allen screws (A gure 17).

2. Position the calf support (B) in the

desired position.

3. Tighten the allen screws.

Calf support width (option)

1. Loosen the 4 allen screws (A gure 18).

2. Move the calf support (B) into the

desired position

3. Tighten the allen screws.

5 Wheelchair settings (qualied specialists only)

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5.8. Armrest settings

Armrest width (also aects seat width)

1. Loosen the allen screw (A) by two turns

(gure 19).

2. Slide the armrest (B) to the side.

3. If required, remove or position the

spacer ring (C).

4. Slide the armrest back.

5. Tighten the allen screw.

Armrest height

1. Loosen the bolt (A + B gure 20).

2. Slide the armrest (C) into the desired

position.

3. Tighten the bolt.

4. If required, adjust the armrest pad

angle (gure 22).

Warning Ensure that the arms are well supported, without the shoulders being pushed upwards.

Armrest pad width and depth

1. Loosen the two allen screws (A gure

21).

2. Slide the bolts with the armrest pad (B)

into the other guide bar (C) to adjust the armrest pad width.

3. Adjust the armrest pad depth to the

desired position.

4. Tighten the allen screws.

5 Wheelchair settings (qualied specialists only)

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Armrest pad angle

1. Loosen the allen screws (A gure 22).

2. Slide the armrest pad (B) into the

desired position.

3. Tighten the allen screw.

5.9. Controller settings

Control system programme

Warning Making incorrect adjustments to the control system parameters can lead to extremely dangerous situations. These adjustments only may be carried out by

qualied specialists.

Controller depth (option)

1. Loosen the allen screws (A gure 23).

2. Slide the controller (B) into the desired

position.

3. Tighten the allen screws.

Controller height (option)

1. Loosen the allen screws (A gure 24).

2. Slide the controller (B) into the desired

position.

3. Tighten the allen screws.

5 Wheelchair settings (qualied specialists only)

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5.10. Headrest settings

Headrest height and position

1. Loosen the 4 allen screws (A gure 25).

2. Adjust the segments (B) to the right

position.

3. Tighten the allen screws.

5.11. The positioning belt

(option)

The wheelchair can be tted with a

positioning belt. This provides additional seating stability under normal use. The belt does not function as a safety belt for transportation purposes.

Warning

• Ensure that the positioning belt is

adjusted to the wheelchair user. The components of the wheelchair must not interfere with the belt, which

should t snugly across the upper legs.

• Ensure that the positioning belt is

always clean and that its locking mechanism works properly. The belt and the locking mechanism can be cleaned using a damp cloth.

• If the positioning belt is placed above hip level (over the soft part of the belly)

this may lead to an incorrect sitting posture and the user slumping in the chair.

• Never use the positioning belt as a safety belt during transportation.

Mounting the positioning belt

1. Slide the bolts (A gure 26) with the belt bracket (B) into the guide.

2. Tighten the bolts.

5 Wheelchair settings (qualied specialists only)

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6 Wheelchair adjustments

Wheelchair adjustments are those components that the user can adjust without

the use of tools. The wheelchair may be tted with powered and/or mechanical

adjustment options.

Warning

• The centre of gravity is aected when adjustments are made. Adjustments

should therefore only be made when the wheelchair is on a at surface.

• Powered adjustments involve parts of the wheelchair moving and/or rotating.

Contact with such moving parts may result in serious physical injury or damage to the wheelchair. You should avoid any contact with the moving parts of the wheelchair.

• When adjustments are made, the standard size of the wheelchair increases.

Make sure that the wheelchair does not block any escape routes.

6.1. Powered adjustments

CONTROLLER how to operate the powered adjustments by use of the controller. The following powered adjustments are possible:

Adjustment Neutral

position

Adjustment Neutral

position

Adjustable seat tilt Adjustable footrest extended

Entire seat will tilt forwards/ backwards.

Upright The legrest

length will increase/ decrease.

Close to the feet

Adjustable seat lift Adjustable footrest lift

Entire seat will be lowered/ raised.

Lowest position

The legrest angle will increase/ decrease.

Vertical as possible

Adjustable backrest recline Footrest length compensating

The backrest will tilt forwards/ backwards.

Upright The legrest

length and angle will increase/ decrease

Vertical as possible

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6 Wheelchair adjustments

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6.2. Mechanical adjustments

The following mechanical adjustments are possible:

Comfort leg rest knee angle

The angles of the comfort leg rests can be adjusted independently of each other.

1. Push the lever (A) forwards (gure 27).

2. Raise your leg up or push your leg

down.

3. Release the lever when in the required

position.

Swing-away controller arm

Push the controller arm to the desired position.

Back frame (option)

(gure 28)

To fold down

1. Remove the quick-release shafts.

2. Fold down the backrest.

Upright position

1. Open out the backrest to an upright

position.

2. Replace the quick-release shafts.

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6 Wheelchair adjustments

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7 Using the wheelchair

7.1. Checking the wheelchair

Warning Carry out the following checks before using the wheelchair:

• 

CONTROLLER check whether the batteries are suciently charged: if they

are, the green lights on the battery indicator will be on.

• 

CONTROLLER check whether the lights and the indicators are working.

• Check whether the tyres are suciently inated (see 9.3).

• Ensure that the freewheel switch is in the 'drive' position (see 7.6).

Warning When using the wheelchair:

• Take the length of your clothing into account. Before using the wheelchair,

check to see whether any garments or accessories could come into contact with the wheels or any other moving and/or rotating parts and become entangled in them.

• Battery capacity is reduced in winter. When there is a light frost, capacity

is around 75% of normal capacity. At temperatures below -5˚C, capacity is reduced by approximately 50%. This reduces the operating range.

7.2. Getting into and out of the wheelchair

Getting into and out of a wheelchair is also described as making a transfer.

Warning Do not stand on the footplates when making a transfer. They are not designed to carry a person’s full weight. Standing on them may also cause the wheelchair to tip over. Before making a transfer, ensure that:

• The controller is turned o

• The freewheel switch is in the 'drive' position (see 7.6)

Forward transfer

1. Flip up the footrests (A gure 31) and

swing-away the calf supports (B) (if applicable).

2. If possible, swing-away the leg rests (C)

or remove them from the bracket.

3. Sit down in the wheelchair

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7 Using the wheelchair

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Side transfer

1. Flip up / remove the armrest (A gure

32).

2. If possible, swing-away the leg rest (B)

or remove it from the bracket.

3. Sit down in the wheelchair

7.3. Driving the wheelchair

 CONTROLLER A controller is used for driving a powered wheelchair. There is a separate manual for the controller and this is supplied with the wheelchair. Read through all the user manuals carefully before using the wheelchair for the

rst time. The information they contain is essential for the safe use and proper

maintenance (cleaning). If any of the manuals are missing on delivery of your wheelchair, please contact your dealer immediately.

Warning

• As a wheelchair user, you are vulnerable when on the road. Remember that

other road users may not always notice you.

• Observe trac regulations.

• Avoid taking any deserted routes so that help is always on hand in any

emergency situation.

• Adjust your speed and driving style to the conditions.

• To stop or to make an emergency stop, move the joystick to the neutral

position or let go of it. The wheelchair will then brake automatically.

• Never take corners at full speed. Reduce your speed when cornering.

• Use the indicators when changing direction.

• When driving:

• Do not press the on/o button.

• Do not suddenly start driving in the opposite direction. If you do, the wheelchair will stop abruptly and jolt. Not only is this unpleasant, it can also lead to the wheelchair tipping over.

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7.4. Driving on slopes or ramps

With all settings in the neutral position

(see 6.1), slopes/ramps of ≤6˚ (10.5%) are

deemed to be part of the standard user environment for the FWD without stability

being aected (gure 33). For the RWD and MWD the applicable gradient is ≤10˚ (17.6%).

Slopes or ramps outside the standard user environment

Driving on slopes/ramps that are steeper than the maximum safe slope may lead to safety risks in terms of stability. Driving on such slopes/ramps requires the user to practise extreme caution and full control. Always drive carefully and never experiment! Follow the instructions given under warnings!

The stability and performance of the wheelchair depend on many variables. Wheelchairs are adapted to individual users. For this reason these variables will be

dierent from one wheelchair to another. You should therefore ensure that your dealer provides you with sucient information about how to use the wheelchair and that the dealer informs you whether the specic adjustments or adaptations for your situation will aect the handling of the wheelchair.

Warning

• Always drive up and down slopes/ramps slowly, concentrating on what you are

doing.

• Avoid any sudden, jolting movements.

• Avoid making an emergency stop on a slope/ramp.

• The braking distance on a slope can be considerably greater than on a at

surface.

• When on slopes/ramp, try to avoid changing direction as much as possible.

• Do not turn on a slope.

• Drive on slopes/ramps only when all adjustments (lift, tilt, recline) are in the

neutral position.

• Never drive up or down a slope/ramp backwards.

• Do not drive on slopes/ramp with loose gravel or a sandy surface, as one of the

drive wheels may slip or spin.

• Driving up or down a slope for long periods of time may result in the motor

overheating.

• We always recommend an anti-tip device for driving down slopes in a FWD

wheelchair.

• If you notice that your speed is being greatly reduced when driving up a slope,

select a route that is less steep.

• Prevent the wheelchair from reaching high speeds when driving down slopes.

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≤10˚

≤6˚

7 Using the wheelchair

Page 26

7.5. Obstacles

Warning

• Never descend steps/a ight of stairs

in a wheelchair.

• Do not drive o of obstacles higher

than 50 mm.

• Always drive onto or o an obstacle in

forward direction.

• Drive on slopes/ramps only when all

adjustments (lift, tilt, recline) are in the neutral position.

Mounting pavements

• Select the lowest section of the kerb.

• Position the wheelchair so it is facing

the kerb, 20 cm in front of it. (gure

34).

• Move the joystick forwards. Drive onto the pavement without changing

direction.

• Once the front wheels have mounted the pavement, you will need to maintain

speed to get all of the wheels up onto it. If you are not able to mount the pavement, select a section where the kerb is lower.

Dismounting pavements

• Select the lowest section of the kerb. If in any doubt, do not take any risks and

choose a dierent route.

• Position the front wheels so that they are facing the kerb.

• Slowly move the joystick forwards. Drive o of the pavement as carefully and as

slowly as possible without changing direction.

7.6. Pushing the wheelchair

The wheelchair can also be moved by pushing it. The motors need to be disengaged in order to make this possible. This is done using a freewheel switch, one for the left and one for the right motor

(gure 35).

A. ‘Drive’ position. The wheelchair can

be moved by use of the controller, it cannot be pushed.

B. 'Push' position. The wheelchair can be

pushed, the controller cannot be used to drive the wheelchair.

Warning

• The freewheel lever was developed for

the attendants of wheelchair users. The freewheel lever must never be operated by the user himself/herself. It should be used only by an attendant.

26 - SANGO ADVANCED / SLIMLINE

90°

X√

7 Using the wheelchair

Page 27

• The automatic parking brake works only in the 'Drive' position.

• The freewheel lever must be set to the 'Push' position only if the wheelchair

is to be actually pushed. Set the freewheel switch to the 'Drive' position

immediately after pushing is nished.

• Never use the 'Push' position on a slope! When the freewheel lever is in the

'Push' position, the automatic parking brake is turned o. This could then result

in the wheelchair rolling downhill accidentally.

7.7. Storage of the wheelchair after use

When the wheelchair is not in use:

• It must be stored in a dry place where it will not be aected by the weather.

• Do not position the wheelchair in direct sunlight. Parts of the wheelchair could

then become so hot that they could burn you.

• The ambient temperature for storage should be no lower than -20˚C and no

higher than +65˚C.

• Disconnect batteries in case of longer storage without usage.

If you start using the wheelchair again after it has been in storage for a while, you must check it again (see 7.1).

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7 Using the wheelchair

Page 28

8 Transport

8.1. Transporting the

wheelchair in motor vehicles

Powered wheelchairs are too heavy to lift. Use suitable ramps for getting the wheelchair into a vehicle.

Warning Always take the following into account:

• Position the wheelchair in a forward-

facing direction inside the vehicle.

• Any components that can easily be

detached from the wheelchair must be removed (see 4). Store away any such components properly.

• The wheelchair should be secured

only by using the particular provided

securing points on the frame (gure

37).

• No changes or replacements must

be made to the anchorage points on the wheelchair, or to constructional elements or parts of the frame without consulting DIETZ-Power.

• Use a 4-point strap tiedown system

approved to ISO10542 standards and suitable for the total weight of the wheelchair. The weight of the wheelchair will depend on its composition. A list of some of the options and how much they contribute to the total weight of the wheelchair

can be found in the specication table

(see 9). Always take the total weight of the wheelchair into account in order to ensure that the tiedown system is the correct one.

• The tiedown straps should be

attached as close as possible to the wheelchair at an angle of 45 degrees

(gure 36) and tightened securely in

accordance with the instructions of the manufacturer of the tiedown system.

• The wheelchair should be inspected

by a DIETZ-Power authorised dealer before re-use following involvement in any type of vehicle impact.

28 - SANGO ADVANCED / SLIMLINE

45°

30°

40°

60°

FWD

MWD

RWD

Page 29

Warning Wheelchairs are not designed to function as seats inside a vehicle and do not provide the same level of safety as a normal seat, irrespective of how well they are secured inside the vehicle. DIETZPower recommends that wheelchair users transfer to a standard seat whenever possible. If this is not possible, then the following should be taken into account:

• This wheelchair is crashtested with

a 4-point strap tiedown system

according to ISO 7176-19 (2008)

considering a maximum passenger weight of 102 kg.

• Ask the vehicle operator whether

the vehicle is suitable, insured and equipped for the transportation of a user seated in a wheelchair.

• Set all adjustments of the wheelchair in the neutral position (see 6.1).

• Ensure that the controller is turned o.

• DIETZ-Power recommends tting and using the headrest during transportation.

• Any belt attached to the wheelchair will be purely for positioning purposes and

should not be used or relied on for occupant restraint in a moving vehicle.

• It is vital that you are secured with a three-point seat belt attached to the oor

and the wall of the vehicle during transportation.

• The pelvis part of the three-point seat belt must be adjusted as tightly as

possible consistent with user comfort, at an angle between 30° and 75° and

should not be held away from the body by wheelchair components (gure 38).

• Both the pelvic and chest belts should be used to reduce the risk of head and

chest injuries in the event of colliding with parts in the car.

SANGO ADVANCED / SLIMLINE - 29

30°-75°

√

300

55°

15° 15°

Page 30

8.2. The wheelchair as a

driver’s seat in a car with Dahl docking system (option)

Securing the wheelchair (gure 39)

1. Drive the wheelchair into the car

docking station (A). When the wheelchair is correctly positioned, the locking plate that is mounted under the wheelchair automatically clicks into the docking station.

2. The LED light (B) on the control panel

indicates that the wheelchair is locked and remains as long as the locking plate is in the docking station.

Warning

• A crash test with Dahl was performed on this wheelchair according to ISO 7176-

19 (2008) with a dummy weight of max. 77 kg.

• The docking station must always be clean, free of durt and there must be no

objects that may obstruct the locking of the locking plate in the docking station.

• The wheelchair must always be secured according to current regulations. The

docking system must be checked regularly and must be replaced if damaged.

• A warning tone sounds when the lock plate is not properly locked in the

docking station.

Unlock the wheelchair

To unlock commence by driving the wheelchair forward to release pressure on the lock pin and press the release button (C). Do not attempt to reverse out of the docking station until the red LED on the control module (F), which indicates the unlock position, has been illuminated. Attempting to reverse the wheelchair before the red LED has been illuminated will result in blocking the docking stations lock mechanism which makes it impossible to reverse. If this happens repeat above unlocking procedure.

In case of power failure use the manual release lever (D or E).

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Page 31

8.3. Special transport

In addition to being transported by road, the wheelchair can also be transported by rail, sea or air. Its batteries may be transported in accordance with IATA regulations.

Warning

• Before travelling, contact the

organisation providing transport. Your tour operator will be able to provide you with information about any special requirements/instructions.

• Take all the user manuals delivered

with your wheelchair with you. For more information about

• reducing the wheelchair in size (see 4).

• driving or pushing the wheelchair (see 7.6).

• the batteries in your wheelchair (see 9.2).

• the dimensions and weight of the wheelchair (see 10).

•  CONTROLLER for locking the controller (see 4).

• Ensure that all detachable components are mounted on your wheelchair

properly or that they are packed separately and labelled so that they do not get lost during loading and unloading.

In some cases the power cable of the controller needs to be disconnected (see

gure 40):

1. Loosen the two knobs of the cover between the wheels.

2. Remove the fuse cover.

3. Remove the fuse cable.

SANGO ADVANCED / SLIMLINE - 31

Page 32

9 Wheelchair maintenance

Contact your dealer for information regarding specic adjustments, maintenance

and repairs. Always state the wheelchair type, year of construction and

identication number. These can be found on the identication plate (see 2.4).

For the proper maintenance of your wheelchair, adhere to the following schedule:

Daily Charge batteries after each use (see 9.2) Weekly Check tyre pressure and inate tyres if necessary (see 9.3) Monthly Clean the wheelchair and its upholstery (see 9.1) Annually Have your wheelchair checked by your dealer once a year or, if

under intensive use, once every six months. Take this manual

with you and have the dealer ll in details on the schedule below.

Use only original DIETZ-Power parts for maintenance and repairs.

Model

Serial number

Year 1 2 3 4 5 Year 1 2 3 4 5

Date Date

Operation Chassis

Horn Parts tightened On/o switch Condition Output plug Controls Joystick Upholstery Brakes Seating system

Programme

conguration

Backrest Armrests

Batteries Electronics

Level Cable condition Connectors Connectors Discharge level Driving Wheels Forwards Wear Reverse Pressure Emergency stop Bearings Turning Wheel nuts Uphill/downhill Motors Obstacles Wiring Parking brake Connectors Noise Brakes

Remarks:

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9 Wheelchair maintenance

Page 33

9.1. Cleaning the wheelchair and its upholstery

Warning

• When cleaning the wheelchair, ensure that the controller is turned o. If the

joystick is accidently touched, this may cause the wheelchair to start moving or the powered options to be operated.

• Take care when using water because of the system being electronic.

• Clean the upholstery and the dirty parts of the wheelchair using a damp cloth

and household soap. Then rub dry using a soft, dry cloth.

• Never use abrasive or aggressive detergents, as these may scratch surfaces.

• Do not use any organic solvents, such as thinner, benzine or white spirit.

• Do not chemically clean the upholstery.

• Do not iron or spin-dry the upholstery.

9.2. Batteries

The wheelchair is tted with 'dry' gel batteries. The batteries are fully sealed and

require no maintenance.

Warning

• The use of ‘wet’ batteries is not permitted.

• Battery capacity is reduced in winter. When there is a light frost, capacity

is around 75% of normal capacity. At temperatures below -5˚C, capacity is reduced by approximately 50%. This reduces the operating range.

• Ensure that the batteries are always well charged. Long-term non-usage of the

batteries can damage them.

• Do not use the wheelchair if the batteries are almost at and never drive until

the batteries are completely at. Doing so can seriously damage them and you

would also mean running the risk of coming to a standstill.

• The batteries contain gel. Damaged batteries pose a serious threat to health.

Always follow the instructions on the batteries.

Charging

Technical specications (see 10).

 CHARGER to check if the charger is suitable for use with the wheelchair batteries and for instructions on how to activate the battery charger.

 CONTROLLER for the right connection for the charger plug. The contents of the manuals are vital in terms of the safe use of the wheelchair. If any of the manuals are missing on delivery of your wheelchair, please contact your dealer immediately.

Under normal use, the batteries will need to be charged every night. The battery

charger indicates when the batteries are fully charged. Depending on how at the

batteries are, it can take up to 12 hours to fully charge them.

Replacement

If the battery capacity is steadily decreasing and the wheelchair can only be used for very short trips, this means that the batteries have reached the end of their lifespan. They then need to be replaced. Consult your dealer.

SANGO ADVANCED / SLIMLINE - 33

9 Wheelchair maintenance

Page 34

9.3. Tyres

In order to ensure optimum performance of your wheelchair, it is very important to keep its tyres at the right pressure. The correct pressure can also be found on the side of the tyres.

Wheel

Maximum tyre pressure

8” castor wheel 2,5 bar 9” castor wheel 3,5 bar 10” castor wheel 3,5 bar 12” drive wheel 2,8 bar 14” drive wheel 3,5 bar

Warning Never exceed the maximum tyre pressure.

If tyres are too soft, the handling of the wheelchair will be reduced. Propelling the wheelchair will also require more energy, resulting in a greater drain on the batteries. Driving with soft tyres also unnecessarily increases tyre wear.

Warning

 SERVICE for comprehensive details relating to tyre repairs (qualied specialists

only). Before starting any repair work on the tyres, rst fully deate them.

34 - SANGO ADVANCED / SLIMLINE

9 Wheelchair maintenance

Page 35

9.4. Disposing of the wheelchair

The technical lifetime of the wheelchair is inuenced by the extent to which it

is used. Under normal use and with the prescribed maintenance, the expected technical lifetime of the wheelchair is approximately seven years. In order to derive

maximum benet from the lifetime of the wheelchair, ensure that it undergoes

regular maintenance (see 9).

If your wheelchair is no longer required or needs to be replaced, it will usually be possible to arrange for your dealer to take it back. If this

should not be possible, consult with your local authority to nd out if

it can be recycled or if the materials used in it can be processed in an

environmentally friendly way. Various plastics and metals were used in the manufacture of the wheelchair. It also contains electronic components that should be disposed of appropriately. The batteries constitute chemical waste.

SANGO ADVANCED / SLIMLINE - 35

9 Wheelchair maintenance

Page 36

10 Technical specications

10.1. Standards and requirements

This product complies with the provisions of the Medical Devices Directive and therefore carries the CE mark. The wheelchair conforms to the following standards and requirements. This has

been veried by independent test institutes.

Standard Description Weight

of test dummy

NEN-EN 12182 (2012)

Assistive products for persons with disability General requirements and test methods

160 kg

NEN-EN 12184 (2014) Class B

Electrically powered wheelchairs, scooters and their chargers – Requirements and test methods

160 kg

ISO 7176-19 (2009)

Wheeled mobility devices for use as seats in motor vehicles

102 kg

Standard Description

EU directive 93/42/EEC Applicable requirements as stated in Annex 2 ISO 7176-8 Requirements and test methods for static, impact and

fatigue strengths ISO 7176-9 Climatic tests for powered wheelchairs ISO 7176-14 Power and control systems for electric wheelchairs -

Requirements and test methods ISO 7176-16 Requirements for resistance to ignition of postural

support devices

10.2. Specications operating force

Min. Max. Unit

Joystick 2,5 3,5 N Swinging away the controller 20 50 N Electronic switches 2,1 3,5 N Parking brake 34,77 44,27 N Attaching the charger plug 7,8 13,9 N

10 Technical specications

36 - SANGO ADVANCED / SLIMLINE

Page 37

10.3. Specications Sango Advanced Sego Comfort

Manufacturer DIETZ-Power B.V. - Vlamovenweg 12 - 5708 JV Helmond

User weight max. 160 kg

Class B

SANGO ADVANCED Type FWD RWD MWD

Specications

* min. max. min. max. min. max. Unit

Overall length incl. leg rest 985 1680 980 1680 1070 - mm Overall width 615 700 615 700 615 700 mm Overall height excl. headrest 1010 1340 1010 1340 1010 1340 mm Transport length incl. leg rest 985 980 1150 mm Transport width 615 615 615 mm Transport height 650 650 650 mm Total mass incl. batteries

** 154,5 155 158,5 kg

Mass of the heaviest part 110 110,5 114 kg Static stability downhill

*** 10 / 17,5 10 / 17,5 10 / 17,5 ° / %

Static stability uphill

*** 10 / 17,5 10 / 17,5 10 / 17,5 ° / %

Static stability sideways

*** 10 / 17,5 10 / 17,5 10 / 17,5 ° / %

Theoretical distance range

****

30 30 30 km

Dynamic stability uphill 6 / 10,5 6 / 10,5 6 / 10,5 ° / % Obstacle climbing

***** 50 50 50 mm

Forward speed 6 / 10 / 12,5 6 / 10 / 12,5 6 / 10 / 12,5 km/h Braking distance at

maximum speed

1 2,9 1 2,9 1 2,9 m

Seat plane angle 0 / 4 / 8 0 / 4 / 8 0 / 4 / 8 °

Eective seat depth 420 560 420 560 420 560 mm Eective seat width 420 540 420 540 420 540 mm

Seat surface height at front 390 480 390 480 390 480 mm Backrest angle 90 120 90 120 90 120 ° Backrest height 500 570 500 570 500 570 mm Footrest to seat distance 380 550 380 550 380 550 mm Leg rest to seat surface angle 10 75 10 75 10 75 ° Armrest to seat distance 220 350 220 350 220 350 mm Turning radius

****** 620 815 420 mm

Safe slope 6 / 10,5 6 / 10,5 6 / 10,5 ° / % Ground clearance

***** 60 60 60 mm

Seat cushion weight 1,6 3,4 1,6 3,4 1,6 3,4 kg Backrest cushion weight 1,5 2,5 1,5 2,5 1,5 2,5 kg Leg rest weight 2 4,2 2 4,2 2 4,2 kg Headrest weight 2,5 2,8 2,5 2,8 2,5 2,8 kg Measured sound level 63,2 63,2 63,2 dB

10 Technical specications

SANGO ADVANCED / SLIMLINE - 37

Page 38

10.4. Specications Sango Slimline Sego Comfort

Manufacturer DIETZ-Power B.V. - Vlamovenweg 12 - 5708 JV Helmond

User weight max. 136 kg

Class B

SANGO SLIMLINE Type MWD

Specications

* min. max. Unit

Overall length incl. leg rest 1070

1265

mm Overall width 530 700 mm Overall height excl. headrest 1010 1340 mm Transport length incl. leg rest 1070 mm Transport width 530 mm Transport height 650 mm Total mass incl. batteries

135

kg Mass of the heaviest part

90,5

kg Static stability downhill

*** 10 / 17,5 ° / %

Static stability uphill

*** 10 / 17,5 ° / %

Static stability sideways

*** 10 / 17,5 ° / %

Theoretical distance range

****

30 km

Dynamic stability uphill 6 / 10,5 ° / % Obstacle climbing

***** 50 mm

Forward speed 6 / 10 / 12,5 km/h Braking distance at maximum speed 1 2,9 m Seat plane angle 0 / 4 / 8 °

Eective seat depth 420 560 mm Eective seat width 420 500 mm

Seat surface height at front

410

480 mm Backrest angle 90 120 ° Backrest height 500 570 mm Footrest to seat distance 380 550 mm Leg rest to seat surface angle 10 75 ° Armrest to seat distance 220 350 mm Turning radius

****** 420 mm

Safe slope 6 / 10,5 ° / % Ground clearance

***** 60 mm

Seat cushion weight 1,6 3,4 kg Backrest cushion weight 1,5 2,5 kg Leg rest weight 2 4,2 kg Headrest weight 2,5 2,8 kg Measured sound level 63,2 dB

10 Technical specications

38 - SANGO ADVANCED / SLIMLINE

Page 39

* Specications were measured with 9» and 14» wheels, powered legrests and in most extreme

positions (for min. most stripped version and max. most extended version)

Measured with powered legrest, lift/tilt module and powered backrest.

*** Measured with the powered adjustments in the neutral position. With the powered

adjustments in the most extreme positions the specications will be 9° / 15.8%.

**** The following will have a negative impact on the operating range: obstacles, rugged terrain,

driving up or down slopes, temperatures below freezing point and frequent use of powered options.

*****

Specications mentioned are measured with the max user weight (160 kg).

****** Measured without legrest. The turning radius for the MWD with central legrest will be 26 cm

more.

10.5. Specications batteries

Battery capacity 60 Ah

(Slimline)

68 Ah 78 Ah Unit

Battery dimensions (w x d x h)

225 x 136 x 177 258 x 168 x 175 258 x 168 x 210 mm

Battery weight, set 29,6 43 48,4 kg Maximum charging

current

8 8 12 A

Maximum charging voltage

24 24 24 VDC

Connector type CONTROLLER Insulation Class 2 double insulated

10.6. Electrical diagrams

 CONTROLLER for the battery diagram 

SERVICE for the electrical wiring diagram (see 5).

10 Technical specications

SANGO ADVANCED / SLIMLINE - 39

Page 40

11 Warranty conditions

Dealers and/or users have statutory (legal) rights in relation to the purchase of consumer products. The warranty conditions applying to products/parts sold by DIETZ-Power B.V. are set out below. The warranty applies to any product/part that becomes defective or needs to be repaired or replaced as the result of a manufacturing fault or material defect within the stated warranty period.

Term Denition

Manufacturer The warranty provider:

DIETZ-Power B.V. Vlamovenweg 12 5708 JV Helmond The Netherlands

Dealer the other party with which DIETZ-Power B.V. enters into

a Contract for the (re)sale of Products, on the basis of a distribution agreement or otherwise

User the party by whom the Products are intended to be used; Warranty period Duration of the warranty Product/part The product or part supplied by DIETZ-Power B.V. Option/accessory Part supplied along with the original product as an add-on to

the standard model.

Reserve part Durable part bought after the original product was

purchased.

Wear part Part subject to natural wear under normal usage.

11.1. Warranty period

The warranty period starts on the date the manufacturer supplies the product/part to the dealer. The warranty period shall not be extended following repair.

Product/part Warranty period

Frame/assembly, including supplied options and accessories

2 years

Drive system 1 year Electronics, such as the controller and electronic

components

1 year

Reserve parts 1 year from invoice date Wear parts, including upholstery 40 days from invoice date Batteries

 BATTERY

Tyres no warranty

40 - SANGO ADVANCED / SLIMLINE

11 Warranty conditions

Page 41

11.2. Warranty provisions

The manufacturer shall not provide any warranty if:

• the product has been passed on to a dierent owner. The warranty applies

only to the rst owner to whom the manufacturer supplied the product/parts.

The warranty is not transferable and applies only to those models bought from

the manufacturer;

• the product/part is damaged as a result of carelessness, an accident or

improper use;

• the product/part has not been maintained in accordance with the maintenance

instructions stated in the user manual;

• non-original parts have been used;

• the original type plate is no longer attached to the product;

• external/internal changes have been made to the product features. If a dealer wants to modify a product/part contrary to the instructions given in the user

manual, the dealer must rst consult with the manufacturer;

• force majeure, such as ooding or re, is involved.

If the provisions stated provide no resolution, the manufacturer's decision shall be

nal.

11.3. Warranty procedure

If a defect is identied in a product or part and it needs to be sent to the manufacturer, the dealer must ll in the returns form in full. The returns form will

be used as the guiding document for the whole warranty procedure.

Procedure for making claims under the warranty:

• If a product/part becomes defective or needs to be repaired or replaced, the user should contact his/her local dealer. The dealer can then make a claim under the warranty if required.

• On identifying the defect, the dealer informs the manufacturer immediately,

providing full information relating to the nature of the defect aecting the product/part supplied by the manufacturer;

• If it is possible for the warranty claim to be dealt with by telephone or e-mail and the manufacturer deems the warranty claim to be legitimate, the dealer and the manufacturer consult with each other to determine whether the manufacturer will send a replacement product or part to the dealer free of charge. In such cases, the dealer must

• destroy the defective product/part on the instructions of the manufacturer.

• Alternatively, the defective product/part must be returned to the

manufacturer. In the case of a return, the manufacturer shall be responsible

for arranging and paying for transport;

• If it is not possible to deal with a warranty claim by telephone or e-mail, the dealer and the manufacturer consult with each other to determine:

• whether the dealer should send the defective product/part back to the

manufacturer. The manufacturer then assesses the product/part in

question. If the manufacturer deems the claim to be justied, the product

or part is repaired and/or replaced. The costs for returning the product/part

to the dealer are to be borne by the dealer;

SANGO ADVANCED / SLIMLINE - 41

11 Warranty conditions

Page 42

• whether the dealer should order a new product/part from the

manufacturer. The dealer then receives an invoice detailing the shipping costs involved. The dealer arranges and pays for the defective product/ part to be sent to the manufacturer. Once the manufacturer has received the defective product/part, it is assessed. If the manufacturer deems the

warranty claim to be justied, the dealer receives a credit note for the new

product/part ordered and the shipping costs involved.

If the warranty claim is deemed to be unjustied, the dealer is informed and the manufacturer makes an oer for the costs of replacement parts and/or provides

an indication of the cost of repair. Once the dealer agrees to this, the product/part is repaired and/or replaced at the dealer's expense and returned at the dealer's expense. The dealer can also opt to have the product/part returned without repair at the dealer's own expense.

2017-05

42 - SANGO ADVANCED / SLIMLINE

11 Warranty conditions

Page 43

SANGO ADVANCED / SLIMLINE - 43

Page 44

If you have any questions, please contact your local dealer:

Sango is a product manufactured by:

DIETZ-Power B.V. Vlamovenweg 12 5708 JV Helmond The Netherlands

+31 492 792 196

[email protected] www.DIETZ-Power.com

If there is no authorised dealer near you, please contact DIETZ-Power.

6000251 / Version 4 - 201901