BEETLE /M-III
POS Systems
Service manual
K1/K2, M1/M2, O1 Motherboards
Copyright
2 BEETLE /M-III - Service manual
Copyright
© WINCOR NIXDORF International GmbH 2018
All rights, including rights of translation and rights of reproduction by reprinting, copying or similar methods, even
of parts, are reserved.
Any violations give rise to a claim for damages. All rights are reserved, especially rights created by patent grant or
registration of a utility model. Subject to availability and technical modifications. All names of hardware and
software products mentioned in this manual are trade names and/or trademarks of their respective
manufactures.
Table of contents
BEETLE /M-III - Service manual 3
Table of contents
1 Introduction .......................................................................................................................................... 5
1.1 About This Manual......................................................................................................................................... 5
2 Important notes..................................................................................................................................... 6
2.1 ESD ................................................................................................................................................................. 6
2.2 System maintenance...................................................................................................................................... 6
2.3 Tools required ............................................................................................................................................... 6
2.4 Safety precautions ......................................................................................................................................... 6
3 Installation and commissioning.............................................................................................................. 8
3.1 Before switching on ....................................................................................................................................... 8
4 Chassis components .............................................................................................................................. 9
5 Front View............................................................................................................................................ 10
5.1 External view with hard drive access ........................................................................................................... 10
6 Rear view.............................................................................................................................................. 11
6.1 Rear view with labeling................................................................................................................................ 11
6.2 Rear side with UPS ....................................................................................................................................... 12
6.3 Rear side of O1 motherboard ...................................................................................................................... 12
7 Setting up the device ............................................................................................................................ 13
7.1 Vertical installation ...................................................................................................................................... 13
7.2 Cabling the BEETLE /M-III............................................................................................................................. 14
8 Connecting the device........................................................................................................................... 15
9 Assembling the cable cover................................................................................................................... 17
10 Removing the front panel ..................................................................................................................... 18
11 Detaching cables................................................................................................................................... 19
12 Removing the housing hood ................................................................................................................. 21
13 Components of the system ................................................................................................................... 22
13.1 Inside view ................................................................................................................................................... 22
13.2 Inside view with UPS.................................................................................................................................... 23
14 Storage Media ...................................................................................................................................... 24
14.1 Replacing a 3.5" SATA hard disk................................................................................................................... 24
14.2 SATA connections on K1/K2 or M1/M2 motherboard................................................................................. 25
14.3 SATA port on the O1 motherboard.............................................................................................................. 26
14.4 Replacing two 2.5" hard drives or SSD......................................................................................................... 27
14.4.1 For hard disks or SSD with front access ....................................................................................................... 28
15 Using photoconductors......................................................................................................................... 31
16 Replacing the accumulator.................................................................................................................... 32
16.1 Settings after the replacement .................................................................................................................... 34
17 Replacing the power supply unit........................................................................................................... 38
17.1 For a BEETLE /M-III with UPS ....................................................................................................................... 40
18 Inserting memory extensions................................................................................................................ 50
19 Replacing the battery............................................................................................................................ 52
20 Changing processors ............................................................................................................................. 53
20.1 Installation in headwords............................................................................................................................. 56
Table of contents
4 BEETLE /M-III - Service manual
21 Switching the Retail card ...................................................................................................................... 58
22 Replacing the combination module....................................................................................................... 60
23 Replacing the front USB port................................................................................................................. 62
24 Replacing 4Port USB hubs ..................................................................................................................... 65
25 Replacing COM5 and COM6 interface ................................................................................................... 67
26 Using the LPT port ................................................................................................................................ 70
27 Replacing the K1/K2 or M1/M2 motherboard....................................................................................... 72
27.1 Reset Password ........................................................................................................................................... 78
28 Replacing the O1 motherboard ............................................................................................................. 79
29 Technical Information........................................................................................................................... 84
29.1 Interfaces (K1/K2, M1/M2 motherboard).................................................................................................... 85
29.2 Interfaces (O1 motherboard)....................................................................................................................... 86
29.3 Total current consumption interfaces ......................................................................................................... 87
30 Manufacturer´s Certification................................................................................................................. 88
30.1 Guarantee .................................................................................................................................................... 88
30.2 Recycling ...................................................................................................................................................... 88
30.3 FCC-Class A Declaration ............................................................................................................................... 88
31 Abbreviations ....................................................................................................................................... 90
Introduction
BEETLE /M-III - Service manual 5
1 Introduction
The BEETLE /M-III is equipped with the latest processors and has at its disposal a multitude of interfaces in order
to enable connection of any peripheral that is required in the area of the teller position.
The device has been developed and produced without the use of environmentally hazardous substances and with
the optimized use of electricity, gas and water. The construction materials used are largely recyclable.
1.1 About This Manual
NOTICE
Notes in the manual are marked by this symbol
CAUTION
Attention notifications are identified by this sign.
NOTICE
This description is addressed exclusively to Technical Service personnel!
Corresponding expertise in software and hardware configurations in the POS area, installation procedures, etc.
are therefore prerequisite.
The manual describes the BEETLE/M-III system with the motherboards K1/K2, M1/M2 and O1. The M1/M2 board
is preferred for display in the drawings, particularly for the installation/removal or opening of the system, which is
why the rear views and overall views may not correspond to the configuration of your particular system. You can
see the differences between the systems in the connection view.
In these Service instructions it is primarily the removal of components that is described. The installation of these
components always proceeds in the reverse order. Special assembly instructions can be found in the respective
sections as required.
Please read the entire documentation carefully before commencing any repair or maintenance measure.
Important notes
6 BEETLE /M-III - Service manual
2 Important notes
The device may be repaired only by authorized qualified personnel. Improper repairs will lead to the loss
of any liability claims.
2.1 ESD
Sub-assemblies with ElectroStatic Discharge-sensitive components (ESD) can be marked with this label.
When installing sub-assemblies or modules, please observe the following information that applies to all subassemblies with ESD:
– Ensure that the device is switched off and pull the power plug before you plug in, unplug or install sub-assem-
blies.
– Always use anti-static equipment (anti-static mat with ground cable with integrated leakage resistance of 1
Mohm, anti-static armband with connection to the mat, anti-statically equipped tools). The anti-static mat
must be connected to a suitable grounding point via the leakage resistance.
– Place all sub-assemblies with ESD on a suitable anti-static base.
– Touch sub-assemblies with ESD only at their edges and do not touch any components.
– Do not touch any connector pins or conductor paths on an electrostatic-discharge-sensitive assembly.
2.2 System maintenance
Clean your system at regular intervals with a dry, lint-free cloth. For greater amounts of soiling, please use a
cleaning agent suitable for plastic surfaces, as can be ordered from Diebold Nixdorf International. Make sure that
the device is deactivated during cleaning, that the power plug is disconnected and that no fluid enters the inside
of the device.
2.3 Tools required
The following took should be kept ready to hand for working on the BEETLE/ M-III:
Box spanner 5 mm (0.20")
Phillips head screwdriver PHO 1 and 2
Lateral slotted-head screwdriver 0.5 x 35 mm
Anti-static equipment
2.4 Safety precautions
The BEETLE/M-III modular system corresponds to the pertinent safety precautions pertaining to data processing
facilities.
– If this device is moved from a cold environment to its working environment, condensation may occur. The de-
vice must be absolutely dry prior to commissioning, therefore allow for an acclimatization time of at least two
hours before putting it into operation.
– The device is equipped with a safety-tested power cable. It is permitted to be connected only to a properly
grounded protective contact electrical outlet.
Important notes
BEETLE /M-III - Service manual 7
– When installing the device, please ensure that the device plug-in fixture and the protective contact electrical
socket are easily accessible.
– The device must be fully disconnected from the supply voltage when performing any work at the device and
when inserting or removing data cables. To completely disconnect the appliance from the mains voltage,
switch off the device and pull out the power plug of the power supply unit.
– USB devices may be connected to the BEETLE or removed from it during ongoing operations if these devices
comply with the specifications pursuant to usb.org. Other peripherals (e.g. PoweredUSB printer) should not –
for safety reasons – be connected to or disconnected from BEETLE systems unless such systems are switched
off.
– Before you begin any assembly work on the device, you should discharge yourself, e.g. by touching a grounded
object (such as a radiator).
– Please make sure that no objects (e.g. paperclips) are able to enter the inside of the device, as this may result
in electrical shocks or short circuits.
– Keep the air slots of the device free to ensure proper ventilation and please observe the installation instruc-
tions for the BEETLE. This prevents excessive increases in temperature.
– No data cables may be plugged in or unplugged during storms.
– Protect the device from vibrations, dust, moisture and heat.
– Make sure that used parts, e.g. the accumulator are disposed of in a way that is environmentally friendly.
– In the event of emergencies (e.g. damaged housing or damaged power cable, penetration of liquids or foreign
bodies), switch the device off immediately, pull the power plug and inform Technical Customer Service at
Diebold Nixdorf International GmbH or the authorized service partner of your dealer.
– An explosion hazard exists if the lithium battery of the device is replaced incorrectly. Only identical batteries or
other types recommended by the manufacturer are permitted to be used to replace the lithium battery.
– Your BEETLE system is the result of state-of-the-art technical innovation. Please ensure therefore equally
state-of-the-art constructional and technical ambient conditions to permit flawless and efficient functioning of
the BEETLE. You should connect the BEETLE or any other IT system only to power supply networks with separate protective conductors (PE).
This type of power supply network is called a TN-S network. Do not use PEN conductors! Please also observe
the recommendations of DIN VDE 0100 part 540, Annex C2. This will help you avoid any potential malfunctions.
– When replacing a storage medium, please ensure that you use only storage media authorized or recom-
mended by Diebold Nixdorf.
Installation and commissioning
8 BEETLE /M-III - Service manual
3 Installation and commissioning
3.1 Before switching on
Unpack the parts and check whether they correspond to the tasks listed on the delivery note.
If you should you detect any
– transport damage or inconsistencies between package content and the bill of delivery or function defects,
inform your sales outlet of Diebold Nixdorf immediately. Please specify delivery note number, delivery note item
number and serial number of the affected device when doing so. The serial number is located on the label shown
here on the underside of the housing.
The serial number is located on the label below the barcode.
NOTICE
Please do not fail to check the function of the original device before making changes (e.g. by installing a expansion card). Only then may a functional deficiency be recognized as grounds for complaint.
NOTICE
We recommend that you keep the original packaging for any subsequent transport that may become necessary
(protection against jolts and impact).
Chassis components
BEETLE /M-III - Service manual 9
4 Chassis components
1 Floor unit
2 Rear wall
3a Hood
4 Front cover
5 Hard disk holder
6 Slotted orifice plates
7 EMC sheet metal
8 Air duct (not with a BEETLE/M-III with O1 motherboard)
9 Retail card (not with a BEETLE/M-III withO1 motherboard)
10 Combination module carrier
11 Motherboard
Front View
10 BEETLE /M-III - Service manual
5 Front View
1 On / Off button
2 Power LED, HDD LED
3 2 x USB
5.1 External view with hard drive access
A BEETLE/M-III is optionally available with a hard disk access in front.
1 LEDs for HDD1/HDD2
The functions of the LEDs are described in the manual for the respective motherboard K1 andK2, M1 and M2,
and O1.
Rear view
BEETLE /M-III - Service manual 11
6 Rear view
Here in the view a K1/K2 or M1/M2 motherboard is displayed as an example.
1 Power supply unit, till drawer connection, USB 24 V
2 3 x COM*
3 DVI-D PanelLink2 without RMT
4 COM1
5 DVI-D PanelLink2 with RMT
6 VGA
7 Mini DIN keyboard
8 2 x USB 2.0
9 RJ45 socket (LAN)
10 2 x USB 3.0
11 3 x 3.5 mm jack bush (Audio)
12 Retail Card (3 x PoweredUSB 12 V)
6.1 Rear view with labeling
Rear view
12 BEETLE /M-III - Service manual
6.2 Rear side with UPS
6.3 Rear side of O1 motherboard
Setting up the device
BEETLE /M-III - Service manual 13
7 Setting up the device
Install the BEETLE/ M III POS system in such a way that it is not subjected to extreme ambient conditions. Protect
devices against vibrations, dust, moisture, heat and strong magnetic fields.
Please adhere to the listed minimum distances in front of and behind the device! While installing the device,
make sure that you absolutely adhere to the minimum distances and ensure reliable aeration and ventilation. The
direct ambient temperature of the system must not exceed 40°C (104°F).
NOTICE
In cases where cable cover is used, a distance of 60 mm (2.36") must also be maintained behind that cover.
7.1 Vertical installation
The distances for free convection must also be adhered to in conjunction with vertical installation in a closed
teller cabinet.
Minimum distances
To the rear 60 mm (2.35")
To the front 50 mm (1.97")
In cases of installation with cable cover, a distance of 60 mm (2.36") must be maintained behind that cover. The
minimum front clearance distance of 50 mm (1.97") must be maintained.
The device can be set up on the right or left side.
Setting up the device
14 BEETLE /M-III - Service manual
7.2 Cabling the BEETLE /M-III
The installation of the device has to be carried out in the following sequence:
– The cable cover must be removed if present.
– Make sure that the power plug on the rear side of the housing has been pulled out.
– Plug in the data cables and secure them.
NOTICE
Never plug in data or power supply cables when the system is switched on!
Connecting the device
BEETLE /M-III - Service manual 15
8 Connecting the device
All devices that are part of the BEETLE/MIII modular POS system and that have their own dedicated mains voltage
cable must be connected to the same electric circuit.
You should connect the BEETLE or any other IT system only to power supply networks with separate protective
conductors (PE). This type of power supply network is called a TN-S network. Do not use PEN conductors! Please
also observe the recommendations of DIN VDE 0100 part 540, Annex C2. This will help you avoid any potential
malfunctions.
– Please ensure that all data cables are plugged in at the system unit and that the peripherals are plugged in cor-
rectly.
– First attach all power cables of the peripherals and the power cable of the BEETLE/M-III into the contactor con-
tact electrical sockets of the house installation.
NOTICE
The power supply unit can be connected to all standard voltage networks.
It automatically adjusts itself to the particular voltage. An internal fan provides the necessary cooling.
Plug the power cable into the socket on the rear of the device.
1 Power socket
Connecting the device
16 BEETLE /M-III - Service manual
The LED (PWR) on the front side lights up in orange (Standby) and thus indicates operational readiness.
Briefly press the On / Off button on the front side of the housing to switch on the device. The LED changes to
green in operating mode.
1 On / Off button 2 Power LED
Assembling the cable cover
BEETLE /M-III - Service manual 17
9 Assembling the cable cover
A cable cover is optionally available in the scope of delivery of your BEETLE /M-III.
A pre-punched cable entry should be removed if required before attaching the cable cover.
No tools are required, the pre-punched opening can be loosened by hand at the predetermined breaking point.
To install the cable cover, first set the web of the cover on the left side on the rail at the rear side of the BEETLE /
M-III. Pull the right side outwards and set this as well on the rail provided for that purpose.
1 Web 2 Rail
Removing the front panel
18 BEETLE /M-III - Service manual
10 Removing the front panel
To open the front panel, press the unlocking mechanism towards the front.
Push the orifice plate to the side (1) and remove it towards the front (2).
Detaching cables
BEETLE /M-III - Service manual 19
11 Detaching cables
Never disconnect cables by pulling them on the cable itself but always grip them on the connector housing
provided for that purpose instead. To detach the cables proceed as described below:
– Switch off all network and periphery device switches.
– Remove the cable cover.
– Pull all power cables out of the contactor contact electrical sockets of the house installation.
– Pull all data communications cables from the plug connections of the data networks.
– Detach all cables at the devices.
The Mini-DIN plugs are equipped with an interlock
against unintended disengagement. To disengage this
plug, pull the plastic sleeve away from the socket. The
interlock is released. The metal of the plug is visible.
To disengage an RJ12 plug, press the tab below the
plug upwards.
Disengage the USB-A plug by pulling on the plug
housing.
Detaching cables
20 BEETLE /M-III - Service manual
The electrically supplied USB plug is disengaged by
pressing on the spring marked with the arrow.
Interface connector (COM/DVI/VGA) with knurled
screw can be disengaged by hand.
To loosen a RJ45 plug, press the tab above the plug
(see arrow) downwards.
Removing the housing hood
BEETLE /M-III - Service manual 21
12 Removing the housing hood
The housing hood of the BEETLE/M-III must be removed in order to install and remove components.
Remove the cable cover if installed.
NOTICE
First, take care to ensure that the device is switched off and that the supply voltage plug is pulled out.
Disengage the knurled screws on the rear side of the system. Slide the housing hood somewhat out of the front
guide and pull the hood upwards from the housing.
Components of the system
22 BEETLE /M-III - Service manual
13 Components of the system
13.1 Inside view
1 Power supply unit 2 Air duct (not with an O1 motherboard)
3 Hard drive carrier 4 Front USB
5 Retail card (not with an O1 motherboard)
Components of the system
BEETLE /M-III - Service manual 23
13.2 Inside view with UPS
1 Power supply unit with fan 2 Air duct (not with an O1 motherboard)
3 Carrier with hard disk(s) (2.5" or 3.5") 4 Accumulator
5 Battery Backup Unit (BBU) 6 Extension board with three PoweredUSB ports
(Retail Card), not with a O1 motherboard
Storage Media
24 BEETLE /M-III - Service manual
14 Storage Media
You have at your disposal the following storage media: a 3.5" SATA-hard disk or two 2.5" SATA hard disks or one
or two 2.5" Solid State Drives.
14.1 Replacing a 3.5" SATA hard disk
Shut down the system. Remove the cable cover and pull the power plug at the rear.
Remove the housing cover.
NOTICE
Observe the instructions regarding electrostatic discharge-sensitive assemblies (see chapter "Electrostatic discharge-sensitive components").
Fold open the hard disk carrier upwards and pull the data cable and the power supply cable from the 3.5" hard
disk.
1 SATA data cable 2 SATA power supply cable
Remove the hard drive carrier.
Storage Media
BEETLE /M-III - Service manual 25
Remove the four screws of the 3.5" hard disk with a Phillips head screwdriver.
Re-install the hard disk holder following the steps in reverse order.
14.2 SATA connections on K1/K2 or M1/M2 motherboard
SATA1 (white) Connection for 3.5" hard disk or for the first 2.5" HDD/SSD
SATA2 (blue) Connection for the second 2.5" HDD/SSD
SATA3 (black) Connection for CD ROM
Storage Media
26 BEETLE /M-III - Service manual
14.3 SATA port on the O1 motherboard
SATA (blue) Port for a 3.5“ hard disk or a 2.5“ HDD/SSD
Storage Media
BEETLE /M-III - Service manual 27
14.4 Replacing two 2.5" hard drives or SSD
Shut down the system. Remove the cable cover and pull the power plug at the rear.
Remove the housing cover.
NOTICE
Observe the instructions regarding electrostatic discharge-sensitive assemblies (see chapter "Electrostatic discharge-sensitive parts").
Fold open the hard disk carrier upwards and pull the data cables and the power supply cables from the 2.5" hard
disks.
1 SATA data cable 2 SATA power supply cable
Remove the hard drive carrier.
Storage Media
28 BEETLE /M-III - Service manual
Remove the four screws of each hard disk with a Torx screwdriver. Hold the hard disks securely with one hand
while loosening the screws in order to protect them from falling.
Remove the hard disks. Fasten the new inserted hard disks using the screws removed earlier.
Observe the correct installation position and the correct interfaces on the motherboard (see chapter "SATA ports
on the motherboard").
Re-install the hard disk holder following the steps in reverse order.
14.4.1 For hard disks or SSD with front access
Shut down the system. Remove the cable cover and pull the power plug at the rear.
NOTICE
Observe the instructions regarding electrostatic discharge-sensitive assemblies (see chapter "Electrostatic discharge-sensitive components").
Remove the front panel (see chapter "Removing the front panel").
Unlock the hard disk holders using the key provided (note the interlock symbols).
Storage Media
BEETLE /M-III - Service manual 29
Pull on the green belt to remove the carrier together with the hard disk.
Bend the carrier side somewhat outwards and take out the hard disk. No tools are required.
Storage Media
30 BEETLE /M-III - Service manual
Set the new hard disk in the carrier. The knobs of the carrier (see arrows in the photo) engage thereby in the
boreholes of the hard disk and fix it in place.
When inserting the new hard disk into the carrier, take care to ensure that the terminal strip is at the back and
that the label appears at the top.
Slide the carrier into the insert point until it engages. Sliding the carrier in causes the hard disk to be connected to
the installation board of the plug-in
Proceed accordingly when replacing a second hard drive.
Lock the hard disk carrier with the key.
Insert the front panel.
Using photoconductors
BEETLE /M-III - Service manual 31
15 Using photoconductors
In order to display the status of the RAID system on the front panel, a photoconductor must be installed from the
two SMD-LEDs on the motherboard to the front panel.
Insert the photoconductor from inside into the front panel (1) and press the photoconductor downwards (2).
Take care to ensure correct fit of the photoconductor next to the SATA ports on the motherboard.
Photoconductor LEDs at the front panel:
Replacing the accumulator
32 BEETLE /M-III - Service manual
16 Replacing the accumulator
The accumulator bypasses an eventual power failure for up to 15 minutes and enables a controlled termination of
the POS program (see below "Safety in the event of power failure").
For the operation of an accumulator, the BEETLE /M-III must be equipped with a special UPS power supply unit.
Each accumulator has a limited service life. They should all replaced after no more than a five-year period.
DANGER
An explosion hazard exists if the accumulator is replaced incorrectly.
Only identical types or by types recommended by the manufacturer are permitted as replacements for the accumulator.
NOTICE
First, take care to ensure that the device is switched off and that the supply voltage plug is pulled out.
Remove the cable cover at the rear of the housing.
Disengage the two knurled screws at the rear and lift the housing cover slightly. Pull the cover off the housing
towards the rear.
Disengage the battery cable.
Replacing the accumulator
BEETLE /M-III - Service manual 33
Take care to ensure that the latches at the top on the plug are released. Disconnect the plug from the socket.
Lift the accumulator up slightly at the front (1) and pull it out upwards at an angle out of the system (2).
Replace the accumulator and set the new one in the position of the old one.
Plug the battery cable into the socket.
Mount the housing cover and screw it in place. Attach the cable cover.
Observe the necessary settings after replacement of the accumulator (see following chapter).
Replacing the accumulator
34 BEETLE /M-III - Service manual
16.1 Settings after the replacement
The following settings must be implemented in order to integrate the new accumulator into the system.
– Click with the left mouse button on the Windows start menu. The following display appears:
Replacing the accumulator
BEETLE /M-III - Service manual 35
Here in the example, the text appears in English; in a German-language version it would be displayed in German.
– Press the folder WINCOR UPS SOFTWARE
– The folder opens. Press on UPS SOFTWARE MONITOR
Replacing the accumulator
36 BEETLE /M-III - Service manual
– The menu appears in the following:
Select the menu item "LocalUPSMAN via TCP/IP".
– The UPS monitor opens.
Replacing the accumulator
BEETLE /M-III - Service manual 37
– Press the red button at top in the menu strip (see arrow).
and click on the "Start new battery charge cycle"
button (see arrow) in the Remote Functions menu.
Replacing the power supply unit
38 BEETLE /M-III - Service manual
17 Replacing the power supply unit
Shut down the system. Remove the cable cover and pull the power plug at the rear.
Remove the housing hood.
NOTICE
Observe the instructions regarding electrostatic discharge-sensitive assemblies (see chapter "Electrostatic discharge-sensitive components").
Fold the hard disk holder upwards and set it aside.
Remove the cables from the holders (see arrow) of the air duct. The removal of the air duct does not apply for a
BEETLE/M-III with an O1 motherboard.
Disengage all power cables (3 on the motherboard, 2 on the Retail card, 1 on the hard disks).
Replacing the power supply unit
BEETLE /M-III - Service manual 39
Remove the air duct upwards.
Remove three screws on the rear side and one on the side of the BEETLE/M-III.
Remove the power supply unit upwards from the housing.
Replacing the power supply unit
40 BEETLE /M-III - Service manual
Assemble the device following the steps in reverse order.
NOTICE
The DMI files must be updated after a change in power supply units with respect to the serial number.
17.1 For a BEETLE /M-III with UPS
Shut down the system. Remove the cable cover and pull the power plug at the rear.
Remove the housing hood.
NOTICE
Observe the instructions regarding electrostatic discharge-sensitive assemblies (see chapter "Electrostatic discharge-sensitive components").
Fold the hard disk holder upwards and set it aside.
To open the front panel, press the unlocking mechanism towards the front.
Replacing the power supply unit
BEETLE /M-III - Service manual 41
Push the orifice plate to the side (1) and remove it towards the front (2).
Replacing the power supply unit
42 BEETLE /M-III - Service manual
Remove the screw on the carrier holder at the rear.
Remove the screws of the carrier holder on the front side of the system.
Loosen the screw laterally.
Replacing the power supply unit
BEETLE /M-III - Service manual 43
Disengage the plug.
Replacing the power supply unit
44 BEETLE /M-III - Service manual
Lift the accumulator up slightly at the rear and pull it out upwards at an angle out of the system.
Unhook the Battery Backup Unit (BBU), set it aside and remove the carrier.
1 Carrier 2 BBU
Replacing the power supply unit
BEETLE /M-III - Service manual 45
Remove the cables from the holders of the air duct. The description of the air duct and Retail care does not apply
for a BEETLE/M-III with an O1 motherboard.
1 Holder
Disengage all power cables (3 on the motherboard, 2 on the Retail card, 1 on the hard disk).
Disconnect the power cable from the PoweredUSB hub.
Replacing the power supply unit
46 BEETLE /M-III - Service manual
Disengage the two screws of the USB hub and pull the hub towards the rear out of the housing.
Disengage the data conductor on the USB hub to the BBU.
Set the USB hub to the side.
Replacing the power supply unit
BEETLE /M-III - Service manual 47
Thread the data cable (1) to the BBU and the power supply (2) through under the Retail card.
Remove the air duct upwards.
Replacing the power supply unit
48 BEETLE /M-III - Service manual
Remove three screws on the rear side and one on the side of the BEETLE/M-III.
Remove the power supply unit upwards from the housing.
Assemble the device following the steps in reverse order.
Replacing the power supply unit
BEETLE /M-III - Service manual 49
NOTICE
The DMI data must be updated with respect to the serial number after a change in power supply units.
Inserting memory extensions
50 BEETLE /M-III - Service manual
18 Inserting memory extensions
Shut down the system. Remove the cable cover and pull the power plug at the rear.
Remove the housing hood.
NOTICE
Observe the instructions regarding electrostatic discharge-sensitive assemblies (see chapter "Electrostatic discharge-sensitive components").
Fold the hard disk holder upwards and set it aside.
Disengage the cable on the Retail card. Neither a Retail card nor an air duct is included with a BEETLE/MIII with O1
motherboard.
Remove the cables from the holders (see arrow) of the air duct.
Inserting memory extensions
BEETLE /M-III - Service manual 51
Remove the air duct upwards.
Press the iron sheet tabs outwards to open the locking mechanism on both sides of the RAM base.
Always begin with the upper base when you wish to remove the RAM strips.
NOTICE
If only one RAM strip is to be used, then plug it into the lower base.
The RAM strip folds out of the socket and can be removed.
Insert the new RAM-strip into the base and press the strip downwards until it audibly latches into place.
The coding of the RAM strip (indentation) prevents incorrect insertion.
Assemble the device following the steps in reverse order.
Replacing the battery
52 BEETLE /M-III - Service manual
19 Replacing the battery
Note system-specific BIOS settings in order to enter these again after replacing the battery.
Shut down the system. Remove the cable cover and pull the power plug at the rear.
Remove the housing cover.
Fold the hard disk holder upwards and set it aside.
NOTICE
Observe the instructions regarding electrostatic discharge-sensitive assemblies (see chapter "Electrostatic discharge-sensitive components").
1 Battery 2 Latching mechanism
Disengage the battery-latching mechanism. Pull the tabs outwards and remove the battery.
Set the new battery in the base. Press the battery down until it snaps audibly into place. Ensure correct polarity
(plus pole faces upwards).
After the replacement of the battery, all BIOS settings are reset to the default values. Go into the BIOS setup (with
F2 key during the Boot phase) and re-enter the customer-specific BIOS settings.
NOTICE
The DMI data and the password are not deleted.
Changing processors
BEETLE /M-III - Service manual 53
20 Changing processors
This chapter does not apply for a BEETLE/M-III with an O1 motherboard.
Shut down the system. Remove the cable cover and pull the power plug at the rear.
Remove the housing hood.
NOTICE
Observe the instructions regarding electrostatic discharge-sensitive assemblies (see chapter "Electrostatic discharge-sensitive components").
Fold the hard disk holder upwards and set it aside.
Remove the cables from the holders of the air duct. No air duct is installed for a BEETLE/M-III with O1
motherboard.
Remove the air duct upwards.
Changing processors
54 BEETLE /M-III - Service manual
Disengage the four screws of the cooling element (see arrows).
Remove the cooling element upwards.
Disengage the processer base by unlocking and moving the lever (see arrow).
Changing processors
BEETLE /M-III - Service manual 55
Open the processor base.
Remove the processer carefully!
NOTICE
The base is very sensitive and may not be touched!
Changing processors
56 BEETLE /M-III - Service manual
20.1 Installation in headwords
Mount the processor carefully. While doing so, take care to ensure that the marking on the processer (two
notches) match those of the base (two lugs).
Close the processer base, reposition the lever and lock it.
NOTICE
Before the cooling element is used, the old thermal paste must be removed from the cooling element.
NOTICE
It is mandatory to apply some thermally conductive paste on the underside of the cooling element before attaching the cooling element, as only doing so will ensure sufficient cooling. The contact surface between cooling element and processer must be covered completely with a thin layer of paste. A corresponding kit with a new
counter-cross is enclosed with the new processer.
Set the cooling element on the processer and tighten the screws hand-tight in cross-wise sequence.
Changing processors
BEETLE /M-III - Service manual 57
NOTICE
Take care to ensure that the fins are aligned as shown in the photograph (parallel to the power supply unit).
Switching the Retail card
58 BEETLE /M-III - Service manual
21 Switching the Retail card
This chapter does not apply for a BEETLE/M-III with an O1 motherboard.
Shut down the system. Remove the cable cover and pull the power plug at the rear. Remove the housing hood.
NOTICE
Observe the instructions regarding electrostatic discharge-sensitive assemblies (see chapter "Electrostatic discharge-sensitive components").
Pull out the plug for the power supply and the plug for the control of the interfaces on the power unit (till drawer,
24 V USB) from the Retail card.
Remove the screw above the Retail card.
Switching the Retail card
BEETLE /M-III - Service manual 59
Remove the card upwards.
Install the Retail card following the steps in reverse order.
Replacing the combination module
60 BEETLE /M-III - Service manual
22 Replacing the combination module
The combination module is comprised of LED, Beeper and Power-Taster.
Shut down the system. Remove the cable cover and pull the power plug at the rear.
Remove the housing hood.
NOTICE
Observe the instructions regarding electrostatic discharge-sensitive assemblies (see chapter "Electrostatic discharge-sensitive components").
Bend the tab of the module slightly into the housing interior and remove the module upwards.
Disengage the plug of the module from the motherboard.
Illustration1: for a K1/K2 and M1/M2 motherboard
Replacing the combination module
BEETLE /M-III - Service manual 61
Illustration2: for an O1 motherboard
Insert the new module following the steps in reverse order.
While doing so, lay the cable underneath the front USB port.
Replacing the front USB port
62 BEETLE /M-III - Service manual
23 Replacing the front USB port
Shut down the system. Remove the cable cover and pull the power plug at the rear.
Remove the housing hood.
NOTICE
Observe the instructions regarding electrostatic discharge-sensitive assemblies (see chapter "Electrostatic discharge-sensitive components").
Fold the hard disk holder upwards and set it aside.
Remove the front panel. Press the unlocking mechanism to the front while doing so.
Push the orifice plate to the side (1) and remove it towards the front (2).
Replacing the front USB port
BEETLE /M-III - Service manual 63
Remove the screws on the front panel.
Pull the cable from the motherboard.
Illustration3: for a BEETLE/M-III with a K1/K2 or M1/M2 motherboard
Replacing the front USB port
64 BEETLE /M-III - Service manual
Illustration4: for a BEETLE/M-III with an O1 motherboard
Remove the USB port inwards.
Mount the new USB port following the steps in reverse order.
Replacing 4Port USB hubs
BEETLE /M-III - Service manual 65
24 Replacing 4Port USB hubs
Shut down the system. Remove the cable cover and pull the power plug at the rear.
Remove the housing hood.
NOTICE
Observe the instructions regarding electrostatic discharge-sensitive assemblies (see chapter "Electrostatic discharge-sensitive components").
Fold the hard disk holder upwards and set it aside.
Disengage the two plug connections on the USB hub.
1 Power supply 2 Data cable
Replacing 4Port USB hubs
66 BEETLE /M-III - Service manual
The data cable of the PUSB hub on the motherboard remains plugged in!
Remove the two screws on the rear side of the BEETLE/M-III.
Remove the USB hub inwards.
Install the new hub following the steps in reverse order.
Replacing COM5 and COM6 interface
BEETLE /M-III - Service manual 67
25 Replacing COM5 and COM6 interface
NOTICE
The two interfaces can be deployed as Standard COM5/COM6 or as power-supplied COM5*/COM6*.
Shut down the system. Remove the cable cover and pull the power plug at the rear.
Remove the housing hood.
NOTICE
Observe the instructions regarding electrostatic discharge-sensitive assemblies (see chapter "Electrostatic discharge-sensitive components").
Fold the hard disk holder upwards and set it aside.
Remove two screws at each interface.
Remove the two interfaces inwards and pull the plugs from the motherboard.
Insert the new interfaces and secure them with the previously removed screws.
Replacing COM5 and COM6 interface
68 BEETLE /M-III - Service manual
Plug in the two interface plugs on the motherboard.
Illustration5: for a K1/K2 or M1/M2 motherboard
Replacing COM5 and COM6 interface
BEETLE /M-III - Service manual 69
Illustration6: for an O1 motherboard
Using the LPT port
70 BEETLE /M-III - Service manual
26 Using the LPT port
Shut down the system. Remove the cable cover and pull the power plug at the rear.
Remove the housing cover.
NOTICE
Observe the instructions regarding electrostatic discharge-sensitive assemblies (see chapter "Electrostatic discharge-sensitive components").
Fold the hard disk holder upwards and set it aside.
Disengage the slot cover screw and remove the cover.
Insert the LPT interface into the slot that is now free.
Using the LPT port
BEETLE /M-III - Service manual 71
Secure the interface with the previously removed screw (1). Connect the cable of the interface to the
motherboard (2).
LPT-interface in mounted state:
Replacing the K1/K2 or M1/M2 motherboard
72 BEETLE /M-III - Service manual
27 Replacing the K1/K2 or M1/M2 motherboard
Shut down the system. Remove the cable cover and pull the power plug at the rear.
Remove the housing hood.
NOTICE
Observe the instructions regarding electrostatic discharge-sensitive assemblies (see chapter "Electrostatic discharge-sensitive components").
Fold the hard disk holder upwards and set it aside. Remove the SATA plug on the motherboard.
Pull the plugs on the Retail card.
Replacing the K1/K2 or M1/M2 motherboard
BEETLE /M-III - Service manual 73
Remove the screw above the Retail card.
Remove the Retail card upwards.
Disengage the two plug connections on the USB hub.
1 Power supply 2 Data cable
Replacing the K1/K2 or M1/M2 motherboard
74 BEETLE /M-III - Service manual
Remove the two screws on the rear side of the BEETLE/M-III.
Remove the USB hub inwards.
Disengage the data cable on the motherboard.
Remove the cables from the holders (see arrow) of the air duct.
Remove the air duct upwards.
Replacing the K1/K2 or M1/M2 motherboard
BEETLE /M-III - Service manual 75
Disengage the cable of the front USB port on the motherboard.
Disengage the plug of the combination module on the motherboard.
Disengage three power cables (see arrows) on the motherboard.
Replacing the K1/K2 or M1/M2 motherboard
76 BEETLE /M-III - Service manual
Disengage the 3 COM interface plugs on the motherboard.
Ensure that the correct sequence is followed when plugging in later. The COM interfaces are marked on the
board.
All cables have been removed from the motherboard.
Remove the six screws on the motherboard.
Replacing the K1/K2 or M1/M2 motherboard
BEETLE /M-III - Service manual 77
Remove the eight screws on the rear side of the BEETLE/M-III.
Lift the motherboard to the front side of the device and lift it out of the housing.
Apply the processer with the cooling element on the new motherboard (see chapter "Switching processers").
Remove the RAM strips from the old motherboard and insert them on the new motherboard (see chapter
"Memory expansion").
Set the new motherboard in the housing and follow the previous steps in reverse order.
Replacing the K1/K2 or M1/M2 motherboard
78 BEETLE /M-III - Service manual
27.1 Reset Password
The system remains switched off. Plug the jumper in at Position 1-2 of the Config Connector (arrow) on the
motherboard. Switch the system on. Press the F2 key to access BIOS Setup. The existing password is deleted. You
can now assign a password or also simply exit the BIOS once again.
Illustration7: Connector positions 1 and 2
Replacing the O1 motherboard
BEETLE /M-III - Service manual 79
28 Replacing the O1 motherboard
Shut down the system. Remove the cable cover and pull the power plug at the rear.
Remove the housing hood.
NOTICE
Observe the instructions regarding electrostatic discharge-sensitive assemblies (see chapter "Electrostatic discharge-sensitive components").
Fold the hard disk holder upwards and set it aside. Remove the SATA plug on the motherboard and the power
supply cable on the hard disk.
Remove the two screws of the USB hub on the rear side of the BEETLE/M-III.
Remove the USB hub inwards.
Replacing the O1 motherboard
80 BEETLE /M-III - Service manual
Disengage the cable of the front USB port on the motherboard.
At the time of later assembly, make sure that the front USB socket is plugged onto the green connector!
Disengage the data cable on the motherboard.
Disengage the plug of the combination module on the motherboard.
Replacing the O1 motherboard
BEETLE /M-III - Service manual 81
Replacing the O1 motherboard
82 BEETLE /M-III - Service manual
Disengage the 4 COM interface plugs on the motherboard.
Ensure that the correct sequence is followed when plugging in later. The COM interfaces are marked on the
board.
Disengage the three power cables on the motherboard.
Remove the four screws on the motherboard.
Replacing the O1 motherboard
BEETLE /M-III - Service manual 83
Remove the six screws on the rear side of the BEETLE/M-III.
Lift the motherboard to the front side of the device and lift it out of the housing.
Remove the RAM strips from the old motherboard and insert them on the new motherboard (see chapter
"Memory expansion").
Set the new motherboard in the housing and follow the previous steps in reverse order.
Technical Information
84 BEETLE /M-III - Service manual
29 Technical Information
Size
Width 311.5 mm (12.26")
Depth 302.9 mm (11.93") (without cable cover, incl. screws)
366.5 mm (14.43") (with cable cover)
Height 102.1 mm (4")
Weight approx. 5 kg (11 lbs.)
Ambient Conditions
Climate class 3K3 DIN IEC 721-3-3
Climate class 2K2 DIN IEC 721-3-2
Climate class 1K2 DIN IEC 721-3-1
Temperature
Operation (3K3) -5°C to +40°C (23°F to +104°F)
Transport (2K2) -25°C to +60°C (-13°F to +140°F)
Storage (1K2) -5°C to +40°C (23°F to +104°F)
Processor
K motherboard Celeron G1820, Core i3-4330, Core i5-4570S
Intel Pentium G3420, 2x 3.3 GHz
M motherboard (Skylake) Intel Core i5-6500, 4x 3.2 - 3.6 GHz
Intel Core i3-6100, 2x 3.7 GHz
Intel Pentium G4400, 2x 3.3 GHz
Intel Celeron G3900, 2x 2.8 GHz
M motherboard (Kabylake) Intel Core i5-7500, 4x 3.4 - 3.8 GHz
Intel Core i3-7101E, 2x 3.9 GHz
O1 motherboard (Braswell) Celeron QC N3160 4x1.6 GHz to 2.24 GHz
Power supply voltage 100 - 240 V
Current consumption 6 - 3A
Supply voltage frequency 60/50 Hz
Technical Information
BEETLE /M-III - Service manual 85
29.1 Interfaces (K1/K2, M1/M2 motherboard)
COM COM1 (without power supply)
COM2* - COM4* (with power supply)
Optional
COM5 - COM6 (without power supply)
COM5* - COM6* (with power supply)
USB 2 x Standard USB 2.0 at the front side
2 x Standard USB 2.0
2 x Standard USB 3.0
3 x 12 V PoweredUSB via Retail Card
1 x 24 V PoweredUSB on the power supply unit
Optional
4 x 12 V via PoweredUSB Hub not with a BEETLE/M-III with UPS, for those 3 x 12 V
PoweredUSB is standard
Graphics Adapter 1x VGA, resolution max. 1920 x 2000 Pixel @ 60 Hz
2x PLINK2/DVI-D, resolutions max. 1920 x 1200 Pixel @ 60 Hz
K1/M1: Max. 3 displays for simultaneous connection
K2/M2: Max. 2 displays for simultaneous connection
In, Out, Mic Ports for microphone, headset and loudspeaker
PS/2 1 (keyboard and mouse via Y cable)
RJ12 Cash drawer
RJ45/LAN 10/100/1000 Mbit/s
PCIe 1 x PCIe x1 and 1 x PCIe x16
LPT Optional: 1 x
Serial ATA K1/M1/M2: 3 x SATA III
K2: 2 x SATA III and 1 x SATA II
mSATA+mPCIe* K1*, K2, M1* and M2
M.2 KeyM 2280/2260; 4 x PCIe/1 x SATA to M1
Technical Information
86 BEETLE /M-III - Service manual
29.2 Interfaces (O1 motherboard)
COM COM1 (without voltage supply)
COM2* - COM4* (with power supply)
Optional
COM5 - COM6 (without power supply)
COM5* - COM6* (with power supply)
USB 2 x Standard USB 2.0 at the front side
2 x Standard USB 3.0
2 x Standard USB 2.0
1 x 24 V PoweredUSB on the power supply unit
Optional
4 x 12 V via PoweredUSB Hub not with a BEETLE /M-III with accumulator, then 3 x
12 V PoweredUSBs are standard
Graphics Adapter 1x VGA, Resolution max. 1920 x 2000 Pixel @ 60 Hz
2x PLINK2/DVI-D, Resolution max. 1920 x 1200 Pixel @ 60 Hz
O1: Max. 3 displays for simultaneous connection
In, Out, Mic Ports for microphone, headset, loudspeaker
PS/2 1 (keyboard and mouse via Y-cable)
RJ 12 Cash Drawer
RJ45/LAN 10/100/1000 Mbit/s
PCIe 1 x PCIe x1
LPT Optional: 1 x
Serial ATA 1 x SATA III
M.2 KeyM 2280, 1 x SATA
Technical Information
BEETLE /M-III - Service manual 87
29.3 Total current consumption interfaces
The total current consumption at 5 V interfaces must not exceed 5 A:
Every COM* = 300 mA, total of 1000 mA
Every USB2.0/USB3.0 = 500 mA/900 mA, total of 3 A
Every USB (HUB) = 500 mA, total of 2 A
TFT/LCD display
Max. 5 A @ 5 V
The total current consumption at 12 V interfaces must not exceed 5 A:
Every COM* = 600 mA, total of 900 mA
Every PoweredUSB
Every PoweredUSB 12 V*
= 1.5 A, total of 2 A
= max. 3 A
TFT/LCD display
Max. 5 A @ 12 V
The 24 V PoweredUSB interface is provided for the operation of retail thermal printers. The peak load is
configured accordingly. The maximum current strength must not exceed 2 A.
For thermal reasons, the power consumption of additionally implemented PCI and PCIe controllers is limited per
slot to 10W and in total to 20W.
Manufacturer´s Certification
88 BEETLE /M-III - Service manual
30 Manufacturer´s Certification
This device meets the requirements of the EU Guidelines 2014/30/EU "Electromagnetic Compatibility"
and 2014/35/EU “Low Voltage Directive” and 2011/65/EU "Restriction of Hazardous Substances".
For this, it bears the CE label on the rear side or the icon is printed on the packaging.
If a device is to be equipped with WLAN, then this fulfills the requirements of the "Radio Equipment Directive" 2014/53/EU.
The device is UL and cUL certified.
30.1 Guarantee
In general, Diebold Nixdorf (DN) guarantees a warranty of 12 months after delivery or acceptance date. This
warranty covers all defects that have occurred during normal use of the product.
Defects resulting from incorrect or inadequate maintenance, incorrect use or any unauthorized changes to the
product, unsuitable locations or unsuitable environments are not covered.
All wear parts are also not covered by warranty.
More details about the warranty regulation can be found in your contract documents.
If no claim to product warranty exists and if you do not have a service contract with Diebold Nixdorf, then the
Customer Care Center (CCC) is available for accepting orders without a contract.
30.2 Recycling
This product was designed in accordance with our internal standard "Environmentally friendly product design and
development".
The system is manufactured without the use of CFC and CHC and the majority of the components and materials
used in its manufacture are recyclable.
You are helping us with the recycling if you do not attach any labels to the device.
For materials which currently cannot be used for a new purpose, Diebold Nixdorf International offers
environmentally friendly disposal at a recycling center that is certified in accordance with ISO 9001 and ISO
14001.
If your system can no longer be used, please send it in for this environmentally friendly and contemporary form of
recycling.
Additional information about returns, recycling and disposal of our products can be obtained from your
responsible branch office or from our recycling center in Paderborn.
mailto:info@dieboldnixdorf.com
We look forward to your E-mail.
30.3 FCC-Class A Declaration
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Manufacturer´s Certification
BEETLE /M-III - Service manual 89
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense. Modifications not authorized by the manufacturer
may void users authority to operate this device.
This class A digital apparatus complies with Canadian ICES-003. Cet appareil numerique de la classe A est
conforme à la norme NMB-003 du Canada.
Abbreviations
90 BEETLE /M-III - Service manual
31 Abbreviations
AC Alternating Current
CE European Symbol of Conformity
COM RS232 interface
COMn* RS 232 interface (asterisk = power supply)
CPU Central Processor Unit (for example INTEL Celeron-M)
cUL Canadian Underwriters Laboratories
DIN Deutsches Institut für Normen (German Institute for Standards)
D-Sub D-Shaped Subminiature
DVI-D Digital Visual Interface Digital
EC European Community
ESD Electrostatic-discharge-sensitive components
CFC/CHC Fluorinated chlorinated hydrocarbons/chlorinated hydrocarbons
GS Tested Safety
HDD Hard Disk Drive
IEC International Electrotechnical Commission
ISO International Organization for Standardization
LAN Local Area Network
LED Light Emitting Diode
PCI Peripheral Component Interconnect
PCIe Peripheral Component Interconnect express
PEN conductor Protective Earth Neutral Conductor
POS Point Of Sales
RAM Random Access Memory
RJ Registered Jack (standardized socket), e.g. RJ45
SATA
SMD LED
Serial Advanced Technology Attachment
Surface Mounted Device Light Emitting Diode
TFT Thin Film Transistor
TN-S Terre Neutre-Separé
UL Underwriters Laboratory (standards)
USB Universal Serial Bus
VDE Verband für Elektrotechnik, Elektronik und Informationstechnik e.V. (Associ-
ation for Electrical, Electronic & Information Technologies)
VGA Video Graphics Adapter
BEETLE /M-III - Service manual 91
notes
notes
Published by
Wincor Nixdorf International GmbH
Wohlrabedamm 31
13629 Berlin
Phone: +49 (0) 30 / 50 17-0
Fax: +49 (0) 30 / 50 17-1005
info@dieboldnixdorf.com
www.dieboldnixdorf.com
© Wincor Nixdorf International GmbH Berlin
Order No.
Printed in Germany, March 2018
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