User Manual
Version 1.14
LCS Pro units — User Manual Version 1.14
LCS Pro unit
Hardware
Firmware Subtype
LCS Pro EM
Standard parts LCS Pro unit *
+ EM (De)Activator
+ Serial cable
1.1
LCS Pro RFID
Standard parts LCS Pro unit
+ RFID controller
+ LCS Pro interface box
with three serial cables
1.2
LCS Pro Hybrid
Standard parts LCS Pro unit
+ EM (De)Activator
+ RFID controller
+ LCS Pro interface box
with three serial cables
1.3
LCS Pro RFID with Conversion
Standard parts LCS Pro unit
+ RFID controller
+ LCS Pro interface box
with three serial cables
+ Barcode scanner for conversion
1.6
LCS Pro Hybrid with Conversion
Standard parts LCS Pro unit
+ EM (De)Activator
+ RFID controller
+ LCS Pro interface box
with three serial cables
+ Barcode scanner for conversion
1.7
© 2004-2014 Dialoc ID. All rights reserved.
Dialoc ID makes no warranty of any kind with regard to this material, including, but not limited
to, the implied warranties of merchantability and fitness for a particular purpose.
Dialoc ID shall not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
Dialoc ID assumes no responsibility for the use or reliability of its equipment on equipment that
is not furnished by Dialoc ID.
Dialoc ID reserves the right to modify the software and hardware described in this manual at any
time without notice.
Trademarks:
Tattle Tape® is a registered trademark of 3M®.
Windows® is a registered trademark of Microsoft®.
This manual covers five LCS Pro units:
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* Standard parts of an LCS Pro unit
Hardware version 03201114
Power supply
Boot version 0.18
Firmware LCSP, version 2.25
LCS Pro Control Program, version 2.25
Keyboard Wedge software, version 2.02
Optional part: Flush Mount device
Manual versions:
Version 1.0: first version
Version 1.01: Small details changed (LCS-pro control program V1.00)
Version 1.02: Small details changed
Version 1.03: Small details changed
Version 1.04: Test and configuration software added
User configurable commands added
Usage of CD security labels added
(LCS-pro control program V2.00)
Version 1.05: Save configuration option in LCS-pro control program added (LCS-pro
control program V2.01)
Version 1.06: Power cycling remark when firmware update doesn’t start automatically.
Version 1.07: Command to (de)activate repetitively added; (LCS-pro control program
V2.03)
Version 1.08: Pictures Flush Mount option added
Version 1.09: LCS-Pro Hardware version 03201114
Version 1.10: Hybrid and Conversion options added; LCS Pro Control Program V2.06
Version 1.11: LCS Pro Hybrid; LCS Pro Control Program V2.21
Version 1.12: 5 LCS Pro units; AFI-byte security added; LCS Pro Control Program V2.22
Version 1.13: Danish data model added in firmware and control program version 2.25
Version 1.14: Appendix C with explanation button lights added
Last version date: July 2014
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Table of Contents
1 Safety and precautions -------------------------------------------------------------------------------- 5
1.1 Do not touch internal parts ------------------------------------------------------------------------------------------------- 5
1.2 Grounding ---------------------------------------------------------------------------------------------------------------------- 5
1.3 Keep away from water ------------------------------------------------------------------------------------------------------ 5
1.4 Children ------------------------------------------------------------------------------------------------------------------------- 5
1.5 Power cord/supply protection ---------------------------------------------------------------------------------------------- 5
1.6 Environmental conditions --------------------------------------------------------------------------------------------------- 6
1.7 Cleaning ------------------------------------------------------------------------------------------------------------------------ 6
1.8 Magnetically sensitive materials ------------------------------------------------------------------------------------------ 6
1.9 Monitor interference ---------------------------------------------------------------------------------------------------------- 7
1.10 Optical book sensor ---------------------------------------------------------------------------------------------------------- 7
1.11 Installation ---------------------------------------------------------------------------------------------------------------------- 7
2 Product description ------------------------------------------------------------------------------------- 8
2.1 LCS Pro units ------------------------------------------------------------------------------------------------------------------ 8
2.2 Manual and Host Control Mode ------------------------------------------------------------------------------------------- 9
2.3 Flush Mount device ---------------------------------------------------------------------------------------------------------- 9
3 Tag placement and tag compatibility ------------------------------------------------------------ 11
3.1 EM tags ------------------------------------------------------------------------------------------------------------------------ 11
3.2 RFID tags ---------------------------------------------------------------------------------------------------------------------- 11
4 LCS Pro connections ---------------------------------------------------------------------------------- 12
4.1 Installing the Barcode scanner ------------------------------------------------------------------------------------------- 14
4.2 Installing the “Software Keyboard Wedge” ---------------------------------------------------------------------------- 14
5 Installing the “LCS Pro Control Program” ----------------------------------------------------- 16
5.1 “PC to LCS Pro Unit” Connection ---------------------------------------------------------------------------------------- 16
5.2 Functions of LCS Pro Control Program, version 2.25 -------------------------------------------------------------- 16
6 Configuring an LCS Pro unit ------------------------------------------------------------------------ 17
6.1 LCS Pro Control Program ------------------------------------------------------------------------------------------------- 17
6.2 System Info Panel, Terminal Windows, Menus and Tabs --------------------------------------------------------- 19
6.3 Basic configuration options------------------------------------------------------------------------------------------------ 22
6.3.1 Manual Operation Mode or Host Control Mode ------------------------------------------------------------------ 22
6.3.2 RFID Identification and Security ------------------------------------------------------------------------------------- 26
6.3.3 Item identifier conversion ---------------------------------------------------------------------------------------------- 28
6.3.4 Data models -------------------------------------------------------------------------------------------------------------- 30
7 LCS Pro Serial commands --------------------------------------------------------------------------- 33
7.1 Commands used by LCS Pro Configuration Program -------------------------------------------------------------- 33
7.2 Commands used by Host system --------------------------------------------------------------------------------------- 37
Appendix A - Specifications ------------------------------------------------------------------------------ 39
Appendix B - Default settings LCS Pro units ------------------------------------------------------- 40
Appendix C – meaning of the status lights --------------------------------------------------------- 42
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LCS Pro units — User Manual Version 1.14
1 Safety and precautions
Dear customer, we strongly recommend that you carefully study and follow the operating
instructions before attempting to operate the unit and that you note the listed precautions. Always
keep the instructions and the packaging so that if you relocate, sell, or give away this product,
you can give them to the new operator and/or owner.
1.1 Do not touch internal parts
Danger, high voltage exists inside this unit and inside the power supply, even after removing
the power.
This unit does not contain any user serviceable parts. Never open this unit or the power supply to
avoid personal injury and damage. Do not insert any object through the openings in this product
if not specifically advised to do so. Leave all repairs of this product to authorized and qualified
personal only. Should a repair be necessary, please contact Dialoc ID, or contact one of our
authorized service partners.
1.2 Grounding
Ensure this device is properly grounded. Electric shock could occur on an improperly grounded
device.
1.3 Keep away from water
Keep the unit away from flower vases, tubs, sinks, etc. If liquids are spilled into this unit, serious
damage and even personal injury could occur.
1.4 Children
Do not allow children to play unattended with electrical equipment. Children may not always
correctly recognize danger.
1.5 Power cord/supply protection
To avoid any malfunctions and to protect yourself against electric shock, fire or personal injury
please observe the following:
Please check the rated voltage on the power supply and compare this with the mains voltage
in your country.
When the product is not used for long times please disconnect the mains power.
Use only the power supply and power connection cable provided. Using a different power
supply will void your warranty and may cause serious damage.
Do not stretch the power cables tightly to reach a power outlet.
Arrange any cables attached to this equipment so that no one can trip over or step on them.
Hold the plug firmly when connecting or disconnecting the AC power cord.
Do not connect or disconnect the AC power cord when your hands are wet.
Keep the AC power cord and the power supply away from heating appliances
Never put any heavy object on the AC power cord.
Do not attempt to repair or reconstruct the AC power cord in any way.
Remove dust, dirt, etc. on the plug at regular intervals.
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If the unit has been dropped or otherwise damaged, turn off the power and disconnect the
power supply.
If smoke, odours or unusual noises are emitted from the unit, turn off the power and
disconnect the power supply.
1.6 Environmental conditions
Avoid excessive dust, heat and direct sunlight.
Place and operate all units on a stable, flat and vibration-free surface.
Make sure this device and the power supply are subject to normal free air ventilation.
Do not block the ventilation slits of the Device, as this will cause heat to build up inside the
unit and may cause fire.
This device can be operated most reliable at ambient temperatures between +41°F and 95°F
(+5°C to +35°C) and at a relative humidity between 20% and 85% (not condensing). After
transporting the device from a cold to a warm environment please wait for 1-2 hours for
allowing the equipment to assume ambient temperature before connecting and switching it
on.
1.7 Cleaning
The cover should be cleaned by wiping with a dry cloth or slightly dampened with a mild
detergent solution. Never use thinner or any other volatile solvent on the plastic covers.
1.8 Magnetically sensitive materials
The LCS Pro EM unit, the LCS Pro Hybrid unit and the LCS Pro Hybrid with Conversion unit
consists of an EM Activator/Deactivator. When this EM (De)Activator device is used by an LCS
Pro unit for EM security it uses magnetic fields to activate (check-in) and deactivate (check-out)
magnetic security strips on printed materials.
This device is not designed nor suitable for processing magnetic media like magnetic tape
recordings and floppy discs. Trying to do so will most likely result in destroying the information
stored on the magnetic media. It will not destroy the magnetic media itself.
Keep magnetic sensitive materials and products like watches, magnetic media, bankcards and
credit cards at least 40 cm. away from an LCS Pro unit with EM security activated.
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1.9 Monitor interference
When an LCS Pro unit is used for EM security the magnetic fields induced by the EM
(De)Activator may result in monitor interference when placed in close vicinity (<<1.5 meter) of
an obsolete CRT monitor (CRT, Cathode Ray Tube) or TV. During EM activation (check-in) or
EM deactivation (check-out) the screen may be distorted temporarily. This is not a
malfunctioning of the unit or the monitor/TV. However the strength of the effect will vary
between different types of monitors/tv’s. To avoid this, increase the distance between this device
and the monitor/TV.
An LCD monitor (TFT) will not be interfered by the LCS Pro unit.
1.10 Optical book sensor
LCS Pro units contain an optical sensor to detect whether or not a book is present in the book
area. Over time, this sensor might get filled with dust and other small particles. Clean the sensor
once a month with a dry cloth to make sure the unit still detects books properly.
The optical book sensor
1.11 Installation
Protecting yourself from injury and harm is absolutely imperative. We strongly suggest that
before you begin to maintain, install or service any of your appliances that you strictly adhere to
each of the following:
Always wear gloves. A sharp edge on an appliance can hurt and/or cut your hands.
Be sure to wear safety boots. You can cause serious injury to unprotected feet by dropping
any heavy appliances or tools.
Remember to remove any jewelry when servicing an appliance.
Make sure you use the correct tools and that they are clean and in good condition.
Abstain from putting your hands into any section of the appliance that you have not visually
inspected for jagged edges or sharp screws.
Inspect your work area to make sure it is clean and free of water or oil spills.
Ask for help if you need to move a heavy object.
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LCS Pro unit
Functionality
LCS Pro EM
EM security
LCS Pro RFID
EAS-bit RFID security
AFI-byte RFID security
RFID item identification
LCS Pro Hybrid
EM security
EAS-bit RFID security
AFI-byte RFID security
RFID item identification
LCS Pro RFID with Conversion
EAS-bit RFID security
AFI-byte RFID security
RFID item identification
barcode to RFID conversion
Writing Library-ID (ISIL-number) into RFID tag
(Programming item-ID into RFID tag: only with
LCS Pro Control Program)
LCS Pro Hybrid with Conversion
EM security
EAS-bit RFID security
AFI-byte RFID security
RFID item identification
barcode to RFID conversion
Writing Library-ID (ISIL-number) into RFID tag
(Programming item-ID into RFID tag: only with
LCS Pro Control Program)
2 Product description
2.1 LCS Pro units
EM security Security by Activating or Deactivating an EM strip
EAS-bit RFID security Security by Setting or Resetting the EAS-bit of an RFID tag
AFI-byte RFID security Security by Setting the AFI (In or Out) byte of an RFID tag
RFID item identification Reading the item-ID from an RFID tag;
barcode to RFID conversion Scanning of the barcode on an item and writing the resulting
item-ID into the RFID tag on this item.
Writing ISIL-number Writing the library-ID (ISIL-number: International Standard
Identifier for Libraries and Related Organizations) into an RFID tag.
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An LCS Pro unit consists of three backlit buttons: STATUS, LENDING
and RETURNING.
The Status button can illuminate with a green or red backlight. A green backlight signals that the
unit is switched on. When a red Status backlight is shown, its meaning depends on the
configuration of the unit (See chapter 6.3.1).
The Status button can be configured as a power on/off switch. In this case pressing the Status
button on a unit with power on will switch power off, and reverse.
The Lending end Returning buttons are used for executing respectively a deactivation command
or an activation command. A blue backlight on one of these buttons indicates the type of
command that has been or will be given.
Both buttons only have a function when a unit is in manual control mode (See chapter 2.2)
2.2 Manual and Host Control Mode
A unit can be configured for Manual Control Mode or for Host Control Mode.
In Manual Control Mode the Lending or the Returning button of a unit needs to be pressed to
generate respectively a deactivation or activation command.
In Host Control Mode, the LCS Pro unit receives a deactivation or activation command from a
host terminal. In this mode the Lending and Returning buttons are disabled and the backlights of
these buttons are turned off.
A unit can only function in Host Control Mode if a host terminal is capable of generating the
required activation and deactivation commands.
2.3 Flush Mount device
Optionally, a flush mount device is available to build an LCS Pro Hybrid into furniture.
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3 Tag placement and tag compatibility
3.1 EM tags
EM security tags should be placed in the spine of the book, within18 cm from the top of the
book. This is important for the status indicator to work properly.
The LCS Pro Hybrid can activate and deactivate most EM security tags commonly used in
libraries, like the DIALOC ID chip tags, DIALOC ID tail tags and the 3M Tattle tape®. If you
have any compatibility doubts here, please contact your dealer.
3.2 RFID tags
The preferred RFID Tag location on a book is inside the back cover and near the spine of the
book.
In fact an RFID Tags can be put on any place on a book as long as the RFID antenna can read the
tag. But, when RFID tags are also used for shelf reading with a portable reader then to have all
RFID tags near the spine of the book and on different heights (at least 6 cm from the shelve in
case of metal shelves) is more favorable.
The LCS Pro RFID or Hybrid units operates for identification only with ISO 15693 tags.
The LCS Pro RFID or Hybrid units can only perform EAS-bit security with ICODE SLI tags.
AFI-byte security can be performed with every 15693 tag that supports AFI.
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LCS Pro
Interface Box
Host Terminal
RJ12 pin
Function
RJ12 pin
9p Sub D
1
NC
2
RX (in)
2 – TX
3 – TX
3
TX (out)
3 – RX
2 – RX
4
NC
5
Signal
ground
5 – GND
5 – GND
6
Power 6
4 LCS Pro connections
An LCS Pro RFID and Hybrid unit can perform more functions than an LCS Pro EM unit. This
requires additional COM ports on both the LCS Pro and the Host terminal. The extra COM ports
needed on the LCS Pro Hybrid are housed in a separate LCS Pro Interface Box.
The LCS Pro Interface Box contains four COM ports labelled as “LCS Pro”, “PC”, “Wedge” and
“Barcode”. The picture below shows the LCS Pro Hybrid with Conversion, the LCS Pro
Interface Box and a Host terminal with their interconnections.
The serial cable between the LCS Pro unit and the Interface Box consists of RJ12 jacks on both
sides of the cable. On the LCS Pro unit the cable needs to be connected to the RJ12 receptacle
named “HOST” located at the bottom of the unit. On the Interface Box the cable needs to be
connected to the receptacle named “LCS Pro”.
The RJ12 jacks have to be wired according to the table below.
The RX line of an LCS Pro unit has to be connected to the TX line of the Interface Box. Vice
versa, the TX line of the LCS Pro unit has to be connected to the RX line of the Interface Box.
Both signal grounds and Power, from the LCS Pro unit and the Interface Box, must be tied
together.
Note
Only the LCS Pro EM unit is delivered without an LCS Pro Interface Box. To be able to
configure the LCS Pro EM unit and to function in Host Control Mode a serial cable is delivered
to connect the LCS Pro EM unit with the Host terminal. On the LCS Pro EM unit the cable needs
to be connected to the RJ12 receptacle named “HOST” located at the bottom of the unit. On the
Host terminal the cable needs to be connected to a COM port.
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D
C
A
D
B
The two serial cables between LCS Pro Interface Box and Host terminal do have 9-pin Sub-D
connectors on both sides of a cable. In case only USB connectors and no COM ports are
available on the Host terminal then a 9-pin SUB-D to USB adapter can be used in between cable
and Host terminal. These adaptors are generally available and will not be delivered by Dialoc ID
as part of an LCS Pro unit.
Connection A is used for barcode to RFID conversion.
Connection B is necessary for Host Control Mode. Over this connection the Host terminal send
(de)activate commands to the LCS Pro unit.
Connection C is used to send the item-ID, that is read from the RFID tag, from the LCS Pro unit
to the Host terminal. On the terminal the item-ID is “seen” as a keyboard input due to the
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software keyboard wedge that is configured on the receiving COM port. (See section 4.1 for
Installing the software keyboard wedge.)
Connection D is used by LCS Pro to send responses to the Host terminal on terminal commands.
This connection is also used during configuration of an LCS Pro unit.
4.1 Installing the Barcode scanner
The barcode scanner is used to read the barcodes from and write these codes to the RFID labels
(the conversion). The barcode scanner has to have a serial interface and shall be able to be used
in a stand-alone mode, that is: either when a button on the scanner is pressed or when a barcode
is presented to the reader it shall send the barcode over the serial port, ending with a <CR>.
The baudrate has to be the same as the baudrate of the LCS pro.
See the manual of the barcode scanner for information on the configuration.
4.2 Installing the “Software Keyboard Wedge”
Attention
With the Keyboard Wedge installed and active, the Host terminal can “see” an RFID Item-ID as
a keyboard input. Installing and activating the Keyboard Wedge is only relevant for LCS Pro
units with the RFID option activated.
The Software Keyboard Wedge program (version 2.02) will be installed automatically during
installation of the LCS Pro Control Program. This program is also available on the “LCS Pro
units CD-ROM, version 2.25”, (Keyboard-wedge_setup_V1.00.exe) for a separate installation on
the host terminal.
Click on StartProgramsDialoc IDLCS ProKeyboard Wedge to activate the program.
When the program can’t make a connection an X appears in the Notification area down right on
the desktop.
At the same time an error message appears followed by a configuration window in which the
correct COM port can be chosen.
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When connected a √ appears in the Notification area.
After a Right Mouse Click on the Keyboard Wedge Icon the program can be closed (Exit) or the
configuration window can be opened (Setup).
When checking the option “Run At Windows Start Up” on the configuration window the
Keyboard Wedge will be activated during Windows startup.
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5 Installing the “LCS Pro Control Program”
The installation file “Setup LCS-Pro control program V2.25.zip” can be found on the “LCS Pro
units CD-ROM, version 2.25”.
Install the LCS-Pro control program on the Host Terminal or on a Test PC, preferable a laptop.
The LCS Pro Control Program will be installed default in the folder C:\Program Files\Dialoc
ID\LCS_Pro. It works under MS-Windows XP, Vista and Windows 7.
By checking “Launch LCS Pro” and/or checking “Launch GPkey” before finishing the
installation, the LCS Pro or the Keyboard Wedge or both programs will be launched after
finishing the installation.
5.1 “PC to LCS Pro Unit” Connection
To be able to configure an LCS Pro unit with the LCS Pro Control Program, the Host terminal or
the Test PC needs to be connected to the “Host” connection on the LCS Pro unit or connected to
the PC connection on the LCS Pro Interface box.
5.2 Functions of LCS Pro Control Program, version 2.25
o configure LCS Pro units
o display and print the current LCS Pro configuration
o program an item-ID into an RFID tag
o emulate communication (commands to and responses from an LCS Pro unit) between
LCS Pro unit and host computer
o update the LCS Pro firmware and firmware subtypes
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6 Configuring an LCS Pro unit
6.1 LCS Pro Control Program
Attention
Close (Exit) an active Keyboard Wedge before using LCS Pro Control Program.
Click on the “Get Current Settings” button after opening the LCS Pro Control Program.
In case this button is not active (ghosted; greyed) then select a COM-port first.
Click on “Select Com Port” button
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After the COM port has been selected on which the LCS Pro unit is connected, the “Power On”
checkbox and the “Get Current Settings” button will be available.
“Power On” Checkbox
When “Power On” is checked the remaining checkboxes and buttons on the “Common” tab
become available.
“Get Current Settings” button
After pressing the “Get Current Settings” button, the power of the LCS Pro unit is switched on
(Status button of LCS Pro unit lights up green and the “Power On” checkbox is marked), the
current configuration of the LCS Pro unit is imported in the Control Program and the remaining
buttons and options become available depending on the specific hardware and software subtype
on the current LCS Pro unit.
Keyboard entry
When no mouse but only a keyboard is available, use the Tab-key to select a button and the
Insert-key to press a button.
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6.2 System Info Panel, Terminal Windows, Menus and Tabs
System Info Panel
This panel displays the current system information of the LCS Pro unit.
Terminal Windows
All external control of the LCS Pro unit is done by sending human readable commands (ASCII)
to and from the unit. This communication can be watched in the LCS Pro Control Program. Two
terminal windows show the characters sent to (bottom window; white background) and received
from the LCS Pro unit (top screen; blue background).
In the example above the responses are shown that are received from the LCS Pro unit after
sending the command “Get system info” to the unit.
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Menus:
Tabs:
Reads current system information from the LCS Pro unit and displays
this information in the System Info Panel
Reads all current configuration settings from the LCS Pro unit and
sets up the configuration options of the LCS Pro Control Program in
accordance with these settings. At the same time the system
information is read from the LCS Pro unit and displayed in the
System Info Panel.
Resets the LCS Pro unit to its factory (default) settings.
(See: Appendix B – Default settings LCS Pro units)
File menu
LCS Pro settings can be stored in a configuration file (*.set).
With the file menu options a configuration file can be imported into or saved from the LCS Pro
Control Program. Also, LCS Pro settings can be printed.
Options menu
With the option “Clear Terminal” both terminal windows can be cleared.
When “Enable terminal input” is checked then commands can be send to the LCS Pro by typing
in these commands in the 'Characters sent to the LCS-pro' window. This option can be used to
check new host commands.
Help menu
The “Contents” option of the Help menu activates the online Help file.
The “About…” option of the Help menu shows the current version of the LCS Pro Control
Program.
The LCS Pro configuration options and Control Program commands are placed on different tabs.
Common Tab: Tab consists of general configuration options, program commands and manual
operation mode options.
Host Tab: Tab consists of Host mode configuration options.
RFID Tab: Tab consists of RFID configuration options.
This tab lacks if the LCS Pro Configuration Program is used with the LCS Pro EM
Unit.
Common Tab buttons
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The Send all settings button will update the LCS Pro unit with all
settings in the textboxes (the user configurable commands and
responses) and all check boxes.
The Change Baud button (there is no corresponding command) will
ask for a new baud rate and will update the LCS Pro unit with this
information. (The host will send a reboot commando to the LCS Pro
unit and will keep sending “U” (capital U) characters till the unit has
copied the hosts baudrate). The new baudrate is now actual.
If the yellow screen does not disappear remove power to the LCS Pro
unit and apply the power again. The yellow screen will disappear
now and the U-string is followed by the “Unit on” command.
Update Subtype
The Update Firmware button will ask for a firmware file. After
giving the exact location of this file (usual windows explorer
window) the new software (Lcspx_yz.scr) will be uploaded to the
unit automatically which is indicated by a red/green flashing status
button.
If the firmware update doesn’t start automatically (status button not
flashing) remove the power from the LCS Pro unit and reconnect
power again. While the status button is flashing, make sure the unit is
not being switched off, and the power is not interrupted. This process
takes about one minute and should not be aborted by any means.
While updating a progress bar shows the current progress.
When ready the progress bar disappears and the U-string is followed
by the “Unit on” command.
A Firmware update should be done at a communication speed
(baudrate) of 9600 baud, a low speed slows down the update process.
Change the baudrate to 38400 baud to speed up the update process.
Don’t forget to restore the original baudrate after the firmware
update.
The Update Firmware button can also be used for a Firmware
Subtype Update. In this case choose the required subtype upload file:
<LCS Pro_serial_number>_1-x.scr (x = 1, 2, 3, 6 or 7).
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Control Modes
Manual Operation Mode
Host Control Mode
On the Host tab
Stand alone
Host mode
/ Ignore control
/ Disable On/Off
/ Disable responses
Commands
Aliases
Responses
On the Common tab
/ Beep on Error
Red on label
Red on error
or
Red on label
Red on error
(De)activate on book
(De)activate on key
or
(De)activate on book
(De)activate on key
/ Beep on Error
Red on label
Red on error
or
Red on label
Red on error
6.3 Basic configuration options
The following three options are basic for configuring an LCS Pro unit.
6.3.1 Manual Operation Mode or Host Control Mode
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There are two variants of the
manual operation mode:
(De)activate on book
(= default setting)
When this option is checked, an LCS Pro unit executes a
(de)activate command as soon as an item covers the
“optical book sensor”. Whether an activate command or a
deactivate command is given depends on which button
(Lending or Returning) is active (shows a blue light).
In idle state, one of the buttons (Lending or Returning)
permanently shows a blue light. A button can be made
active (blue light shown) by pressing this button. With
this variant of the manual operation mode, a series of
items successively can be processed without the need to
press a button for each processed item.
(De)activate on key
When this option is checked, an LCS Pro unit executes an
activate command after the Returning button is pressed or
a deactivate command after the Lending button is pressed.
(Condition: An item must cover the “optical book sensor
before a button is pressed)”.
In idle state the lights of the Lending and Returning
button are off. For each item processed, a button (Lending
or Returning button) needs to be pressed. When pressed,
this button shows shortly a blue light.
In two ways an activate or deactivate command can be given to the LCS Pro unit, manually
controlled or host controlled.
When manually controlled, a deactivate command is given by pressing the Lending button and an
activate command by pressing the Returning button of the LCS Pro unit. For more details about
the two variants of the Manual Operation Mode, see the configuration options “(De)activate on
book” and “(De)activate on key” further down in this chapter.
When Host controlled the LCS Pro unit receives an activate or deactivate command from the host
computer. In this case the Returning and Lending button of the LCS Pro unit are out of function.
The configuration of a control mode needs to be done on the Host tab.
For use of the Manual Operation Mode the option “Stand alone” needs to be checked. The
Manual Mode is the default mode.
6.3.1.A Configuration options only for Manual Operation Mode
On the Common Tab
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Ignore control
(default: checked)
When the Ignore Control checkbox is checked the LCS Pro
when in host mode ignores control characters send to the
unit, only the <CR> after a command is accepted. This can
be useful in case the host uses strange control sequences.
Besides <CR> (= ASCII 13) all signs from ASCII 32 to
ASCII 126 are accepted.
Disable On/Off
(default: unchecked)
When the Disable On/Off checkbox is checked the On/Off
function of the status button on the LCS Pro is disabled in
Host mode. This will have no effect while in manual mode.
Disable responses
(default: unchecked)
When the Disable Responses checkbox is checked no
responses are sent on receiving a command. However, the
LCS Pro unit will still respond to the Get Current Settings
and Get System info button.
6.3.1.B Configuration options only for Host Control Mode
On the Host Tab
Commands, Aliases and Responses
The LCS Pro Control program can also be used to change any of the user definable commands
and any of the (user definable) responses.
For example to activate the LCS Pro immediate, it must receive the default command “a\n”
This can be tested by clicking on the Test button. The command “a” and response “Activated”
can be seen in the Terminal windows. (See image below).
When the Host terminal does not send command “a\n” but f.i. command “aaa\n” then by typing
“aaa\n” in the Alias field of the Activation command, the LCS Pro can be configured to give an
activation command on command “aaa\n”. This can be tested by typing “aaa” in the “Characters
sent to LCS Pro” window followed by pressing the “Enter-key”. (Option “Enable terminal input”
needs to be checked.)
Note: Pressing the Enter-key must follow a command within 250ms.
Use of Carriage Return: \n
When an editable command or response only can be executed after a carriage return then in its
command field or response field on the host tab, this command or response needs to be followed
by a “\n”.
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Beep on error
(default: unchecked)
When the “Beep on error” checkbox is
checked the internal buzzer beeps for a short
period when an activate or deactivate
command fails.
This audible signal can be very useful but
might be found a bit annoying in a silent
environment as libraries.
Red on label
(= default setting)
After checking “Red on label” the status
button will light up red when the LCS Pro
detects an active EM Strip and/or a set EASbit or an AFI Check In value. Otherwise the
Status buttons shows a green backlight.
Red on error
After checking “Red on error” the status
button will light up red shortly when an
activate or deactivate command fails.
6.3.1.C Configuration options for both control modes
On the Common Tab
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6.3.2 RFID Identification and Security
This chapter is only relevant for LCS Pro RFID and LCS Pro Hybrid units.
The RFID Tab lacks in the LCS Pro Configuration Program when the configuration program is
used with the LCS Pro EM only unit.
The RFID pane is divided into 3 parts:
1. the use of the security in an item
2. the conversion part where new information can be written to the RFID label in an item
3. the data model to be used.
When “Use RFID” is checked on the RFID Tab, the LCS Pro (RFID or Hybrid) unit reads the
item-ID from the RFID tag of the processed item depending on the data model settings.
Depending on the configuration of the Security the EM strip is (de)activated, the EAS-bit of the
RFID tag is (re)set or the AFI byte of the RFID tag (In or Out) byte is set.
In case the item does not contain an RFID tag, the backlights of the Status button and the
Lending button alternately flashes RED-BLUE. Red light for the Status button and blue light for
the Lending button. Solution: Provide the item with an RFID tag and convert the barcode of the
item to the RFID tag (See: Chapter 6.3.3)
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On the RFID tab
Security
(default: EM only)
When “Use RFID” is checked then a choice
for one out of four security options can be
made. No security at all; only EM security;
only RFID security; or both, EM- and RFID
security.
Without “Use RFID” checked only EM Strip
(de)activation is executed after a (de)activate
command.
RFID Security Type
Default AFI-byte security values:
AFI check in value: 07 (hexadecimal)
AFI check out value: C2 (hexadecimal)
After checking the security option “RFID
only” or “EM + RFID” a choice need to be
made for the type of RFID security: EAS-bit
security or AFI-byte security.
In case of AFI-byte security, also an AFI
check in value need to be filled in for “items
in stock” and an AFI check out value for
“items out for loan”.
AFI values are one byte hexadecimal values.
In case the item does contain an RFID tag but this tag lacks an Item-ID the backlights of the
Status button and the Lending button alternately flashes GREEN-BLUE. Green light for the
Status button and blue light for the Lending button. Solution: Convert the barcode of the item to
the RFID tag (See: Chapter 6.3.3)
In case two or more RFID tags are placed at the same time on the LCS Pro unit then the
backlights of the Lending button and the Returning button alternately flashes BLUE. Solution:
Place one item (RFID tag) on the LCS Pro unit.
Configuration options for RFID identification and security
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On the RFID tab
or
6.3.3 Item identifier conversion
This chapter is only relevant for LCS Pro RFID and LCS Pro Hybrid units with conversion.
The RFID Tab lacks in the LCS Pro Configuration Program when this program is used with the
LCS Pro EM unit.
RFID identification, Security and Conversion
Checking the configuration option “Use RFID” is not prerequisite to configuring of conversion.
RFID item identification and barcode to RFID conversion can be configured independently from
each other. By only checking the option “Barcode RFID Conversion” and NOT checking “Use
RFID” an LCS Pro RFID or Hybrid unit can be configured as only a conversion unit without
sending an item-ID to the host.
Security can be configured when the option “Use RFID” and/or the option “Barcode RFID
Conversion” is checked.
When the option “Item identifier conversion” is checked on the RFID Tab, the LCS Pro (RFID or
Hybrid) unit can convert the item-ID from an items barcode to its RFID tag according to the data
model used. Together with a barcode also an (fixed) ISIL code will be written to the RFID tag.
At last, depending on the configuration of the Activation Status also an activate or deactivate
command can be given.
Prerequisite for conversion is the connection of a barcode scanner or another means of generating
item identifiers to the LCS Pro Interface Box.
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Overwrite existing
identifier
(default: unchecked)
When checked, the current info in the RFID tag will be overwritten
with the new data, the complete data model will be rewritten.
When not checked, a barcode field that already contains a value
cannot be overwritten during a barcode to RFID conversion. When
trying to convert a barcode in this case, the status button turns red for
a short time to indicate an error.
New barcode
When the option “Barcode RFID Conversion” is checked, then, in
stead of using the barcode scanner for barcode to RFID conversion an
item-ID can be entered via the keyboard into the barcode input field.
After pressing the button “New Barcode” the entered item-ID (and the
ISIL-number) will be written to the RFID tag.
NOTE: This way of RFID tag programming can only be done when
using the LCS Pro Control Program.
Activation status
The Activation status determines whether an activate, deactivate
command or neither of these commands will be given after a barcode
to RFID conversion.
Set active give an activate command after a conversion
Set not active give a deactivate command after a conversion
No change no activate or deactivate command given
Whether the (de)activate command results in an EM strip
(de)activation and/or (an EAS-bit (re)setting or AFI byte setting) is
determined by the configuration of the security function state.
Configuration options
To start a conversion, first put a book with an RFID tag on the LCS-pro, when the tag already
contains an item identifier it will be send to the host if connected to a host system.
Then read the new barcode, the status button will blank as the new data is written to the RFID
tag. Once the conversion is complete the status button will be green or red, depending on the
activation status of the tag.
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6.3.4 Data models
With these tabs the data model to be used for the RFID reading and writing are set.
In the tabs some constants, like the ISIL number, can be entered
6.3.4.1 The Dutch data model
This is the Dutch data model as described in the ‘Generic Set of Requirements RFID for Public
Libraries’ version 5 by the Netherlands Public Library Association. It describes data model
version 2.
The conversion constants are only visable when the ‘item identifier conversion’ checkbox is
checked.
The ‘Use’ radio button determinse if the item identifier or the barcode field is used for item
identification. This will also be the field where the item identifier is written in case a new
identifier is written.
For the conversion constants:see generic-set-of-requirements-rfid-netherlands-v5.pdf.
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6.3.4.2 The Danish data model
This is the RFID Data Model for Libraries from the Libraries Working Group, affiliated to the
Danish Standard S24/u4. The data models version is 1.
The conversion constants are only visable when the ‘item identifier conversion’ checkbox is
checked.
The Mandatory starting block and Structured extension block 1 are implemented for writing,
allowing longer item ID or library identifiers.
For reading the item identifier also structured and unstructured extension blocks are
implemented.
For a further explanation of the conversion constants see:
RFID_Data_Model_for_Libraries_February_2009.pdf
6.3.4.3 A special model
This is a special data model, as used in the first version of the LCS-pro Hybrid and maintained
for backward compatibility. Use the same settings as in the older versions of this program.
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Barcode Startblock
(default: startblock = 3)
When “Use RFID” is checked then it needs
to be specified on what memory location on
an RFID chip the Item-ID can be found.
Also the format of the item-ID needs to be
specified. In the current LCS Pro (RFID and
Hybrid implementation the format of the
item-ID on the chip conforms to
specifications of the barcode field of the data
model of the Netherlands Public Library
Association. (Generic Set of Requirements
RFID for public libraries, version number:
04-00).
The location of the item-ID (barcode field) is
specified by the memory block from where
the item-ID(barcode field) starts on the chip.
An item-ID takes 2 blocks of chip memory (8
bytes) and is coded as a maximum of 7 BCD
bytes, delimit with extra “F”(Hex).
With this specification, numeric item-ID’s
with a maximum of 14 positions can be
processed.
MSB first
(default: MSB first = not checked)
When “MSB first” is not checked then the
Least Significant Byte of an item-ID string is
written first to the chip.
When checked, the Most Significant Byte of
an item-ID string is written first to the chip.
ISIL Startblock
(default startblock = 5)
Start location (block number) from where a Library-ID (ISIL-number)
is placed on the RFID chip in accordance with the data model of the
Netherlands Public Library Association. (Generic Set of Requirements
RFID for public libraries, version number: 04-00)
It takes two blocks to write the complete ISIL number.
According to this data model the Library-ID (ISIL-number) starts at
block 5 and needs to be coded as 8 BCD bytes.
The unit always writes a library-ID (ISIL-number) into the chip.
When no ISIL-number is filled in then the default value “--0000000000” will be used.
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Commands
Command descriptions
Responses
Get type
Show LCS Pro software subtype
Subtype: 1.7
Get version
Show LCS Pro software version
Dialoc LCSP Version 0,25
Boot Version: 0.18
Hardware Version: 03201114
Modification: 3
Get system info
Show LCS Pro system information
Dialoc LCSP Version 0.25
Boot Version: 0.18
Hardware Version: 03201114
Modification: 3
Subtype: 1.7
Serial Number: 20130001
Get current
Show all LCS Pro current settings.
Dialoc LCSP Version 0.25
Boot Version: 0.18
Hardware Version: 03201114
Modification: 3
Subtype: 1.7
Serial Number: 20130001
Unit on
(… and other current settings)
Force reboot
Reset LCS Pro Control Program
and updates firmware
(Restart of LCS Pro Control
Program)
Help
Show all serial commands
(command list)
Commands
Command descriptions
Default responses
(User editable)
/
response labels
Unit on
Switch LCS Pro unit on
ACK / Acknowledgement
Unit off
Switch LCS Pro unit off
ACK / Acknowledgement
Start testmode
Start testmode (activating and
deactivating)
The “Start testmode” command
will initiate a factory test mode.
ACK / Acknowledgement
Stop testmode
Stop testmode (activating and
deactivating)
ACK / Acknowledgement
Restore defaults
Restore LCS Pro factory (default)
ACK / Acknowledgement
7 LCS Pro Serial commands
7.1 Commands used by LCS Pro Configuration Program
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settings
(Current LCS Pro setting will be
replaced by default settings.)
Set EAS function: X
(where X = 0,1,2,3,4 or 5)
Set the security function state.
0 = No EAS
1 = EM security only
2 = EAS-bit RFID security only
3 = EM + EAS-bit RFID security
4 = AFI-byte RFID security only
5 = EM + AFI-byte RFID security
ACK / Acknowledgement
Set EAS Conv function: X
(where X = 0,1 or 2)
Set the activation state.
This state determines whether an
activate, deactivate command or
neither of these commands will be
given after a barcode to RFID
conversion.
0 = No change
1 = Set active (default)
2 = Set not active
ACK / Acknowledgement
Use RFID
Turn RFID support on.
If RFID support is on, the LCS Pro
will send the Item-ID (that is read
from the RFID tag of the item) to
the Host terminal.
ACK / Acknowledgement
No RFID
Turn RFID support off.
LCS Pro does NOT send an item-
ID to the Host terminal.
ACK / Acknowledgement
Start after key
When this configuration command
is given the LCS Pro unit executes
an activate command after the
returning button is pressed, or a
deactivate command after the
Lending button is pressed.
ACK / Acknowledgement
Start after book
When this configuration command
is given the LCS Pro unit executes
a (de)activate command as soon as
an item covers the optical book
sensor.
ACK / Acknowledgement
Disable responses
This command assigns the value
TRUE to the “Disable Responses”
parameter.
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When this parameter is set TRUE
the LCS Pro don’t give responses
to commands (in Host mode).
Enable responses
This command assigns the value
FALSE to the “Disable Responses”
parameter.
When this parameter is set FALSE
the LCS Pro give responses to
commands (in Host mode).
ACK / Acknowledgement
Red on label
This command assigns the value
TRUE to the “Red on label”
parameter.
When this parameter is set TRUE
the Status button of the LCS Pro
will light up red when depending
on configuration an active EM strip
and/or (a set EAS-bit or AFI-Inbyte) is detected.
ACK / Acknowledgement
Red on error
This command assigns the value
FALSE to the “Red on label”
parameter.
When this parameter is set FALSE
the Status button of the LCS Pro
will light up red after a failure to
activate or deactivate.
ACK / Acknowledgement
Beep on error
This command assigns the value
TRUE to the “Beep on error”
parameter.
When this parameter is set TRUE
the internal buzzer of the LCS Pro
will beep for a short period after
detecting a failure to activate or
deactivate.
ACK / Acknowledgement
No beep on error
This command assigns the value
FALSE to the “Beep on error”
parameter.
ACK / Acknowledgement
Manual mode
ACK / Acknowledgement
Host mode
ACK / Acknowledgement
Enable On/Off key
ACK / Acknowledgement
Disble On/Off key
ACK / Acknowledgement
Use control char
ACK / Acknowledgement
Ignore control char
ACK / Acknowledgement
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Time out: X
(where X = 0, 1..99)
ACK / Acknowledgement
Repetitive t/o: X
(where X = 0, 1..99)
ACK / Acknowledgement
Use barcode RFID conv
ACK / Acknowledgement
No barcode RFID conv
ACK / Acknowledgement
Overwrite barcode
ACK / Acknowledgement
No overwrite barcode
ACK / Acknowledgement
Set Barcode block: X
(where X = 0..15)
ACK / Acknowledgement
RFID MSB first
The Most Significant Byte of an
item-ID string has been written first
to the chip.
ACK / Acknowledgement
RFID LSB first
(default)
The Least Significant Byte of an
item-ID string has been written first
to the chip.
ACK / Acknowledgement
AFI In and Out code: X,Y
(default X =07, Y=C2)
ACK / Acknowledgement
Set ISIL startblock: X
(where X = 0..15)
Outdated, now use
datamodelsettings to change the
ISIL start block
ACK / Acknowledgement
Set ISIL nr: X
(where X = ISIL number)
default: ---0000000000
Outdated, now use
datamodelsettings to change the
ISIL number
ACK / Acknowledgement
DatamodelSettings:
a,b,c,d,e,f
a = model number
b = usage
c = number of parts in item
d = part number in item
e = ISIL number
f = country code
ACK / Acknowledgement
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Default commands
(User editable)
Command labels and
command descriptions
Default responses
(User editable) /
response labels
a\n
Activate immediate
The activate immediate command
will start the activation process
immediately whether a book is
present or not. Default the activate
process will take place if the two
character “a” and “CR” (carriage
return) are received (within 250ms
from each other).
Activated / OK, activated
Activ. Err / Error, not activated
d\n
Deactivate immediate
Deativated / OK, deactivated
Deactiv. Err / Error, not deactivated
A\n
Active when book
Activated / OK, activated
Book timeout / Timeout on book
Activ. Err / Error, not activated
D\n
Deactive when book
Deactivated / OK, deactivated
Book timeout / Timeout on book
Deactiv. Err / Error, not deactivated
c\n
Active when book (repetitive)
Activated / OK, activated
Book timeout / Timeout on book
Activ. Err / Error, not activated
C\n
Deactive when book (repetitive)
Deactivated / OK, deactivated
Book timeout / Timeout on book
Deactiv. Err / Error, not deactivated
s
Get status
This command checks the presence
of a book in front of the optical
book sensor and the presence of an
active EM strip in the book.
Depending on the outcome, the CS
Pro will then send one out of six
possible responses.
Nothing / No book, no label
Book / Book, no label
Label / No book, label
Book+label / Book and label
Inconsistent / EM RFID Inconsistent
Bo+Inconsist / Book and Inconsistent
7.2 Commands used by Host system
Each character of a command needs to be typed in within 250ms.
If the command should be executed after a <CR> add \n to the command
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Command labels
Default Commands
Command numbers
Activate immediate
a\n
0
Deactivate immediate
d\n
1
Activate when book
A\n
2
Deactivate when book
D\n
3
Activate when book (repetitive)
c\n
4
Deactivate when book (repetitive)
C\n
5
Get status
s\n
6
Response labels
Default
Responses
Response numbers
No book, no label
Nothing
0
Book, no label
Book
1
No book, label
Label
2
Book and label
Book+label
3
OK, activated
Activated
4
OK, deactivated
Deactivated
5
Error, not activated
Activ. Err
6
Error, not deactivated
Deact. Err
7
Timeout on book
Book timeout
8
Communication timeout
Time out
9
Acknowledgement
ACK
10
Negative-acknowledgement
NAK
11
Power failure
Power brake
12
Power restored
Power OK
13
Command pending
Busy
14
EM RFID Inconsistent
Inconsistent
15
Book and Inconsistent
Bo+Inconsist
16
Editable Commands
Editable Responses
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LCS Pro (EM, RFID,
Hybrid)
Input voltage
Input current
Power consumption
Operating temperature
Storage temperature
Humidity
Weight
Dimensions
Activation field strength
Deactivation field strength
Tag compatibility list
RS232 baudrate
RS232 parameters
RS232 flow control
Firmware
Power supply
Input voltage
Input current
Power consumption
Efficiency
Output current
Cooling
Operating Temperature
Storage Temperature
Dielectric withstand
EMI Safety
Weight
RFID tags
Frequency
LCS Interface box
12V DC
max. 2.2A
max. 26.5 Watt
+5°C to +35°C + (41°F to 95°F )
-20°C to +85°C (-4°F to 185°F)
20 to 85% non condensing
10.6 kg (23.6 lbs.) approx.
347 x 515 x 134mm approx.
20 kA/m peak
20 k/A/m peak
All standard Dialoc chip tags / tail tags, 3M tattle tape®
Most other spot deactivateable EM tags
Auto detect (user evoked) 9600/N/8/1 default
N81 (no parity, 8 data bits, 1 stop bit)
Software flow control: Xon - Xoff
Flash updateable
Hitron HES24-12020-DT7-PF
90V – 264V AC typical
0.34A @115Vac typical
0.17A @230Vac typical
max. 30 Watt
> 75% typical
2A average, 2.5A peak minimum.
Free air convection
0°C to +40°C (+32°F to 104°F)
-20°C to +85°C (-4°F to 185°F)
Meet IEC950
EN55022 / FCC Class B
UL1950/EN60950 Class I
0.33kg (0.74 lbs.)
iCode SLI chips
13,56 MHz
RS232 connection to LCS Pro
RS232 connection to Wedge
RS232 connection to barcode scanner (conversion)
RS232 connection to PC/Host
Appendix A - Specifications
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Settings for all LCS Pro units
Unit on
Stop testmode
Red on label
No beep on error
Start after book
Manual mode
Ignore control char
Enable On/Off key
Enable responses
Time out: 20
Repetitive t/o: 10
Command: 0,0,a\n
Command: 0,1,
Command: 1,0,d\n
Command: 1,1,
Command: 2,0,A\n
Command: 2,1,
Command: 3,0,D\n
Command: 3,1,
Command: 4,0,c\n
Command: 4,1,
Command: 5,0,C\n
Command: 5,1,
Command: 6,0,s\n
Command: 6,1,
Response: 0, Nothing\n
Response: 1, Book\n
Response: 2, Label\n
Response: 3, Book+label\n
Response: 4, Activated\n
Response: 5, Deactivated\n
Response: 6, Activ. err\n
Appendix B - Default settings LCS Pro units
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Response: 7, Deact. err\n
Response: 8, Book timeout\n
Response: 9, Time out\n
Response: 10, ACK\n
Response: 11, NAK\n
Response: 12, Power brake\n
Response: 13, Power OK\n
Response: 14, Busy\n
Set ISIL nr: ---0000000000
Set ISIL startblock: 5
Set Barcode block: 3
No overwrite barcode
Set EAS Conv function: 0
RFID LSB first
AFI In and Out code: 7,c2
Settings specific for LCS Pro EM unit
No RFID
No Barcode RFID conv
Set EAS function: 1
Settings specific for LCS Pro RFID unit
USE RFID
No Barcode RFID conv
Set EAS function: 2
Settings specific for LCS Pro Hybrid unit
USE RFID
No Barcode RFID conv
Set EAS function: 3
Settings specific for LCS Pro RFID unit with conversion
USE RFID
USE Barcode RFID conv
Set EAS function: 2
Settings specific for LCS Pro Hybrid unit with conversion
USE RFID
USE Barcode RFID conv
Set EAS function: 3
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Appendix C – meaning of the status lights
Status button
Off : unit off or processing a tag
Continuously red : active label
Short red : error when "Red on error" is active
Continuously green : no (active) label or previous action succeeded "Red on
Error" is active
Flashing red/green : more than one labels in on the LCS pro while only one is
allowed
Flashing red and Lending blue : RFID active, but no RFID label
flashing green and lending blue : RFID active, but RFID label does not contain valid data
Red and lending and returning blue : RFID write error
Lending button
Off : unit in host mode
Blue : Lending (deactivation) mode
Flashing : discussed with Status
Returning button
Off : unit in host mode
Blue : Returning (activation) mode
Flashing : discussed with Status
To start a conversion, first place the book on the LCS-pro, then scan the new barcode
Status button after presenting the book:
Red or green : label is active or inactive (EAS or AFI on or off)
Status after scanning the barcode:
Off : writing new identifier to the RFID label
Status after conversion complete:
Red or green : label is active or inactive (EAS or AFI on or off)
If the conversion fails the buzzer will sound.
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DIALOC ID
Daltonstraat 42-44
3846 BX HARDERWIJK
The Netherlands
TEL +31 (0) 341 42 09 40
FAX +31 (0) 341 42 50 33
www.dialocid.com
support-rfid@dialocid.com
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