DFI SU551, SU251, SU253 User Manual

1

SU551

Embedded SBC 3.5”

User’s Manual

A42300701

2

Copyright

This publication contains information that is protected by copyright. No part of it may be re­produced in any form or by any means or used to make any transformation/adaptation without
the prior written permission from the copyright holders.

This publication is provided for informational purposes only. The manufacturer makes no
representations or warranties with respect to the contents or use of this manual and specifi­cally disclaims any express or implied warranties of merchantability or fitness for any particular
purpose. The user will assume the entire risk of the use or the results of the use of this docu­ment. Further, the manufacturer reserves the right to revise this publication and make changes
to its contents at any time, without obligation to notify any person or entity of such revisions
or changes.

Changes after the publication’s first release will be based on the product’s revision. The website
will always provide the most updated information.

© 2017. All Rights Reserved.

Trademarks

Product names or trademarks appearing in this manual are for identification purpose only and
are the properties of the respective owners.

FCC and DOC Statement on Class B

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reason­able protection against harmful interference when the equipment is operated in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encour­aged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.

• Consult the dealer or an experienced radio TV technician for help.

Notice:

1. The changes or modifications not expressly approved by the party responsible for compli­ance could void the user’s authority to operate the equipment.

2. Shielded interface cables must be used in order to comply with the emission limits.

3

Table of Contents

Copyright .......................................................... 2

Trademarks ....................................................... 2

FCC and DOC Statement on Class B ...... 2

About this Manual .......................................... 4

Warranty ......................................................... 4

Static Electricity Precautions ........................ 4

Safety Measures................................................4

About the Package ......................................... 5

Optional Items ................................................. 5

Chapter 2 - Hardware Installation..............8

Board Layout..........................................................................................................8

Block Diagram ....................................................................................................... 9

Mechanical Diagram ............................................................................................. 9

System Memory .................................................................................................. 10

Jumper Settings ...................................................................................................10

Auto Power-on Select ............................................................... 11

LVDS Backlight Voltage Select ...................................................11

Mini PCIe Signal Select ............................................................. 12

LVDS Panel Voltage Select ......................................................... 12

Rear Panel I/O Ports .........................................................................................13

12V DC-in .............................................................................. 13

Graphics Interfaces .................................................................. 14

RJ45 LAN Ports ........................................................................ 14

USB Ports................................................................................ 15

I/O Connectors ...................................................................................................16

Digital I/O Connector ................................................................ 16

Digital I/O Power Connector ...................................................... 16

Front Audio Connector .............................................................. 16

COM (Serial) Ports ................................................................... 17

Front Panel Connector .............................................................. 17

SATA (Serial ATA) Connector ..................................................... 18

SATA (Serial ATA) Power Connector ............................................ 18

LVDS LCD Panel Connector ........................................................ 19

LCD/Inverter Power Connector ................................................... 19

Expansion Slot ......................................................................... 20

Cooling Fan Connector .............................................................. 20

SMBus Connector .................................................................... 21

Chassis Intrusion Connector ..................................................... 21

Battery ................................................................................... 22

Chapter 3 - BIOS Setup...............................23

Overview ............................................................................................................. 23

Insyde BIOS Setup Utility .................................................................................24

Main ....................................................................................... 24

Advanced ............................................................................... 24

Security .................................................................................. 32

Boot ....................................................................................... 33

Exit ........................................................................................ 34

Updating the BIOS .............................................................................................34

Notice: BIOS SPI ROM ...................................................................................... 35

Chapter 4 - Supported Software...............36

Chapter 5 - RAID .........................................51

Chapter 6 - Intel AMT Settings..................55

Appendix A - Troubleshooting Checklist..68

4

About this Manual

An electronic file of this manual is included in the CD. To view the user’s manual in the CD, in­sert the CD into a CD-ROM drive. The autorun screen (Main Board Utility CD) will appear. Click
“User’s Manual” on the main menu.

Warranty

1. Warranty does not cover damages or failures that arised from misuse of the product, in­ability to use the product, unauthorized replacement or alteration of components and prod­uct specifications.

2. The warranty is void if the product has been subjected to physical abuse, improper instal­lation, modification, accidents or unauthorized repair of the product.

3. Unless otherwise instructed in this user’s manual, the user may not, under any circum­stances, attempt to perform service, adjustments or repairs on the product, whether in or
out of warranty. It must be returned to the purchase point, factory or authorized service
agency for all such work.

4. We will not be liable for any indirect, special, incidental or consequencial damages to the
product that has been modified or altered.

Static Electricity Precautions

It is quite easy to inadvertently damage your PC, system board, components or devices even
before installing them in your system unit. Static electrical discharge can damage computer
components without causing any signs of physical damage. You must take extra care in han­dling them to ensure against electrostatic build-up.

1. To prevent electrostatic build-up, leave the system board in its anti-static bag until you are
ready to install it.

2. Wear an antistatic wrist strap.

3. Do all preparation work on a static-free surface.

4. Hold the device only by its edges. Be careful not to touch any of the components, contacts
or connections.

5. Avoid touching the pins or contacts on all modules and connectors. Hold modules or con­nectors by their ends.

Safety Measures

To avoid damage to the system:

• Use the correct AC input voltage range.

To reduce the risk of electric shock:

• Unplug the power cord before removing the system chassis cover for installation or servic­ing. After installation or servicing, cover the system chassis before plugging the power
cord.

Important:

Electrostatic discharge (ESD) can damage your processor, disk drive and other com­ponents. Perform the upgrade instruction procedures described at an ESD worksta­tion only. If such a station is not available, you can provide some ESD protection by
wearing an antistatic wrist strap and attaching it to a metal part of the system chas­sis. If a wrist strap is unavailable, establish and maintain contact with the system
chassis throughout any procedures requiring ESD protection.

5

About the Package

The package contains the following items. If any of these items are missing or damaged,
please contact your dealer or sales representative for assistance.

• 1 SU551 board

• 1 COM port cable

• 1 Serial ATA data cable

• 1 Serial ATA power cable

• 1 Audio cable

• 1 DVD

• 1 QR (Quick Reference)

• 1 Heat sink

Optional Items

• USB port cable

• COM port cable

• Serial ATA data cable

• Serial ATA power cable

• Power adapter (60W, 12V, Level 6)

• Power adapter (120W, 12V)

• Heat spreader

• 1 Audio cable

• Front Panel cable

The board and accessories in the package may not come similar to the information listed
above. This may differ in accordance to the sales region or models in which it was sold. For
more information about the standard package in your region, please contact your dealer or
sales representative.

Before Using the System Board

Before using the system board, prepare basic system components.
If you are installing the system board in a new system, you will need at least the following
internal components.

• Storage devices such as hard disk drive, CD-ROM, etc.

You will also need external system peripherals you intend to use which will normally include at
least a keyboard, a mouse and a video display monitor.

6

Chapter 1 - Introduction

Specifications

Chapter 1

Chapter 1 Introduction www.d.com

SYSTEM Processor 6th Generation Intel® CoreTM Processors, BGA 1 356

Intel® CoreTM i7-6600U Processor, Dual Core, 4M Cache, 2.6GHz (3.4GHz), 15W
Intel® CoreTM i5-6300U Processor, Dual Core, 3M Cache, 2.4GHz (3.0GHz), 15W
Intel® CoreTM i3-6100U Processor, Dual Core, 3M Cache, 2.3GHz, 15W
Intel® Celeron® Processor 3955U, Dual Core, 2M Cache, 2.0GHz, 15W

Memory One 204-pin SODIMM up to 8GB Single Channel DDR3L 1600MHz

BIOS Insyde SPI 128Mbit

GRAPHICS Controller Intel® HD Graphics GT Series

Feature OpenGL 5.0, DirectX 12, OpenCL 2.1

HW Decode: AVC/H.264, MPEG2, VC1/WMV9, JPEG/MJPEG, HEVC/H265,
VP8, VP9

HW Encode: AVC/H.264, MPEG2, JPEG, HEVC/H265, VP8, VP9

Display 1 x VGA

1 x LVDS
1 x DP++
VGA: resolution up to 2560x1600 @ 60Hz
LVDS: dual channel 48-bit, resolution up to 1920x1200 @ 60Hz
DP++: resolution up to 4096x2304 @ 60Hz

Triple
Displays

VGA +
LVDS +
DP++

EXPANSION Interface 1 x Full-size Mini PCIe (PCIe/USB/SATA, SATA by default)

1 x Half-size Mini PCIe (PCIe/USB)
1 x SIM (Optional)

AUDIO Audio Codec Realtek ALC888S-VD2-GR

ETHERNET Controller

1 x Intel® I210AT PCIe (10/100/1000Mbps)
1 x Intel® I219LM PCIe with iAMT11.0 (10/100/1000Mbps)
(only Core i7/i5 supports iAMT)

REAR I/O Ethernet 2 x GbE (RJ-45)

USB 4 x USB 3.0

Display 1 x VGA

1 x DP++

INTERNAL I/O Serial 2 x RS-232/422/485 (RS-232 w/ power) (2.0mm pitch)

2 x RS-232 (2.0mm pitch)

USB 2 x USB 2.0 (2.00mm pitch)

Display 1 x LVDS LCD Panel Connector

1 x LCD/Inverter Power

Audio 1 x Audio (Line-out/Mic-in)

SATA 2 x SATA 3.0 (up to 6Gb/s)

1 x SATA Power
DIO 1 x 8-bit DIO
SMBus 1 x SMBus

WATCHDOG TIMER Output &

Interval

System Reset, Programmable via Software from 1 to 255 Seconds

POWER Type Single 12V +/-10% DC

Connector Right Angle Connector (4-pin)

DC Jack (available upon request)
Vertical Type Connector (4-pin) (available upon request)

Consumption Typical: 6300U:12V @ 0.40A (4.80Watt)

Max.: 6300U:12V @ 2.08A (24.96Watt)
RTC Battery CR2032 Coin Cell

OS SUPPORT Microsoft Windows 7 (32/64-bit)

WES 7 (32/64-bit)
Windows 8.1 (64-bit)
Windows 10 IoT Enterprise 64-bit

Linux Debian 8 (with VESA graphic driver)

CentOS 7 (with VESA graphic driver)
Ubuntu 15.10 (Intel graphic driver available)

ENVIRONMENT Temperature Operating: 0 to 60°C

Storage: -40 to 85°C

Humidity Operating: 5 to 90% RH

Storage: 5 to 90% RH

MECHANICAL Dimensions 3.5" SBC Form Factor 146mm (5.75") x 102mm (4.02")

Height PCB: 1.6mm Top Side: 15.5mm, Bottom Side: 4.0mm

7

Chapter 1

Chapter 1 Introduction www.d.com

Features

• Watchdog Timer

The Watchdog Timer function allows your application to regularly “clear” the system at the set
time interval. If the system hangs or fails to function, it will reset at the set time interval so
that your system will continue to operate.

• DDR3L

DDR3L SDRAM provides backward compatibility to DDR3 memory modules but can operate at
the same or at a lower power level.

• Graphics

The integrated Intel® HD graphics engine delivers an excellent blend of graphics performance
and features to meet business needs. It provides excellent video and 3D graphics with out­standing graphics responsiveness. These enhancements deliver the performance and compat­ibility needed for today’s and tomorrow’s business applications. Supports 1VGA, 1 LVDS and 1
DP++ interfaces for display outputs.

• Serial ATA

Serial ATA is a storage interface that is compliant with SATA 1.0a specification. With speed of
up to 6Gb/s (SATA 3.0), it improves hard drive performance faster than the standard parallel
ATA whose data transfer rate is 100MB/s.

• Gigabit LAN

Intel® I210AT PCI Express Gigabit Ethernet controller and Intel® I219LM PCI Express Gigabit
Ethernet controller with iAMT11.0 support up to 1Gbps data transmission.

• Audio

The Realtek ALC888S-VD2-GR audio codec provides 2.1-channel High Definition audio output.

• Power Failure Recovery

When power returns after an AC power failure, you may choose to either power-on the system
manually or let the system power-on automatically.

• USB

The system board supports the new USB 3.0. It is capable of running at a maximum transmis­sion speed of up to 5 Gbit/s (625 MB/s) and is faster than USB 2.0 (480 Mbit/s, or 60 MB/s)
and USB 1.1 (12Mb/s). USB 3.0 reduces the time required for data transmission, reduces
power consumption, and is backward compatible with USB 2.0. It is a marked improvement
in device transfer speeds between your computer and a wide range of simultaneously
accessible external Plug and Play peripherals.

Important:

The 5V_standby power source of your power supply must support ≥720mA.

• Wake-On-USB (Optional)

This function allows you to use a USB keyboard or USB mouse to wake up a system from the
S3 (STR - Suspend To RAM) state.

• ACPI STR

The system board is designed to meet the ACPI (Advanced Configuration and Power Interface)
specification. ACPI has energy saving features that enable PCs to implement power manage­ment and plug-and-play with operating systems that support power management features.

With ACPI, the system can further utilize the Ethernet adapter’s wake-on-LAN (WOL) capability
that enables remote wake-up if the Ethernet adapter supports such feature.

Important:

If you are using the Wake-On-USB Keyboard/Mouse function for 2 USB ports, the

5V_standby power source of your power supply must support ≥1.5A. For 3 or more
USB ports, the 5V_standby power source of your power supply must support ≥2A.

• Wake-On-LAN

This feature allows the network to remotely wake up a Soft Power Down (Soft-Off) PC. It is
supported via the onboard LAN port or via a PCI LAN card that uses the PCI PME (Power Man­agement Event) signal. However, if your system is in the Suspend mode, you can power-on
the system only through an IRQ or DMA interrupt.

Important:

The 5V_standby power source of your power supply must support ≥720mA.

• RTC Timer

The RTC installed on the system board allows your system to automatically power-on on the
set date and time.

www.d.com

8

Chapter 2 Hardware Installation

Chapter 2

Chapter 2 - Hardware Installation

Board Layout

Top View

Bottom View

LAN 1

LAN 2

USB 2
USB 1

USB 3.0

USB 4
USB 3

USB 3.0

Intel WGI210AT

SPI Flash BIOS

VGA

Chrontel
CH7517A

1

Chassis

Intrusion

1

Clear CMOS
Data (JP1)

21

5

SMBus

1

10
9

2

Front Audio

4-pin
Right Angle

DC-in

1

CPU Fan

SATA 0

SATA 3.0

1

SATA
Power

1

2

9

1

2

5

6

1

SATA 2

1

1

1

DIO

Front Panel

USB 6-7

12

10 9

1

2

5

6

LVDS Panel Power
(JP13)

2

NXP

PTN34608S

DP

COM1-2 COM3-4

1

1

2

Battery

Buzzer

2

1920

12

19

Mini PCIe

AC Power Select
(JP16)

Mini PCIe Select
(JP7)

1

LVDS Backlight Power
(JP12)

1

39

40

LVDS LCD
Panel

1

LCD/Inverter

Power

DIMM 1

Mini PCIe/ mSATA

Intel

BGA 1356

Nuvoton

NCT6106

SIM card slot
(Optional)

Realtek

ALC888S

Intel WGI219LM

MP2939

www.d.com

9

Chapter 2 Hardware Installation

Chapter 2

Block Diagram

Core

i7/i5/i3

Super IO

with WDT

Digital I/O 8-bit

DDR3L 1600MHz

SODIMM

Channel A

Half-size

Mini PCIe

PCIe x1

USB 2.0

DDI

LPC Bus

PTN3460

DDI

LVDS

SMBus

SMBus

SPI

CH7517

DDI

VGA

Full-size

mSATA

SATA 3.0

USB 2.0

SIM (Opt.)

DP++

GLAN I210AT

GLAN I219LM

PCIe x1

PCIe x1

SATA 2x

RS-232/422/485 2x

RS-232 2x

H/W Monitor

PCIe x1

USB 2.0

USB 2.0 2x

HD Audio

Codec

Header

(Line-out/Mic-in)

SATA 3.0

USB 3.0

USB 2.0

USB 3.0 4x

Mechanical Diagram

0

6

11.76

40.92

66

66.41

83.01

101.72

119.22

137.66

140

146

0

18.98

25

102

0

6

140

0

22

96

(X2)

98.40

(X2)

www.d.com

10

Chapter 2 Hardware Installation

Chapter 2

Jumper Settings

Clear CMOS Data

If you encounter the following conditions, you can reconfigure the system with the default val­ues stored in the ROM BIOS.

a) CMOS data becomes corrupted.
b) You forgot the supervisor or user password.

To load the default values stored in the ROM BIOS, please follow the steps below:

1. Power-off the system and unplug the power cord.

2. Set JP1 pins 2 and 3 to On. Wait for a few seconds and set JP1 back to its default setting,
pins 1 and 2 On.

3. Now plug the power cord and power-on the system.

2-3 On:

Clear CMOS Data

1-2 On:

Normal (default)

31

2

31

2

JP1

System Memory

Important:

Electrostatic discharge (ESD) can damage your board, processor, disk drives, add-in
boards, and other components. Perform installation procedures at an ESD workstation
only. If such a station is not available, you can provide some ESD protection by wear­ing an antistatic wrist strap and attaching it to a metal part of the system chassis. If
a wrist strap is unavailable, establish and maintain contact with the system chassis
throughout any procedures requiring ESD protection.

Important:

When the Standby Power LED lights red, it indicates that there is power on the sys­tem board. Power-off the PC then unplug the power cord prior to installing any de­vices. Failure to do so will cause severe damage to the motherboard and components.

• One 204-pin SODIMM up to 8GB

• Single Channel DDR3L 1600MHz

Features

DIMM 1

www.d.com

11

Chapter 2 Hardware Installation

Chapter 2

Auto Power-on Select

1-2 On:
Power-on via power button
(default)

2-3 On:
Power-on via AC power

JP16 is used to select the method of powering on the system. If you want the system to
power-on whenever AC power comes in, set JP16 pins 2 and 3 to On. If you want to use the
power button, set pins 1 and 2 to On.

When using the JP16 “Power On” feature to power the system back on after a power failure
occurs, the system may not power on if the power lost is resumed within 5 seconds (power
flicker).

JP16

3

1

2

3

1

2

JP12 is used to select the power level of backlight brightness control: +3.3V or +5V.

LVDS Backlight Voltage Select

2-3 On: +5V

1-2 On: +3V3

(default)

Important:

Before powering-on the system, make sure that the power settings of JP12 match the
power specification of backlight control. Selecting the incorrect voltage will seriously
damage the backlight.

JP12

31

2

312

www.d.com

12

Chapter 2 Hardware Installation

Chapter 2

2

4

6

5

1

3

Mini PCIe Signal Select

JP7 is used to select the Mini PCIe slot (full-size) signal: PCIe or mSATA (default).

1-2 On: mSATA

2-3 On: PCIe

JP7

3

1

2

3

1

2

LVDS Panel Voltage Select

JP13

1-2 On: +12V

3-4 On:+5V

5-6 On: +3.3V

(default)

JP13 is used to select the power supplied with the LCD panel.

Important:

Before powering-on the system, make sure that the power settings of JP13 match
the LCD panel’s specification. Selecting the incorrect voltage will seriously damage the
LCD panel.

5

1

3

2

4

6

5

1

3

2

4

6

www.d.com

13

Chapter 2 Hardware Installation

Chapter 2

Rear Panel I/O Ports

The rear panel I/O ports consist of the following:

• 2 GbE (RJ-45)

• 4 USB 3.0

• 1 VGA

• 1 DP++

12V DC-in

DC-in

DC-in

LAN 1 LAN 2

USB 3.0

DP++

VGA

The DC-in jack on the system board co-lays with a 4-pin right angle connector (optional) or
4-pin vertical Type connector (optional) as the photo displayed below.

4-pin Vertical Type (optional)

4-pin Right Angle
(DC-in default)

1 3

2 4

GND1
GND2

12V2
12V1

www.d.com

14

Chapter 2 Hardware Installation

Chapter 2

Graphics Interfaces

The display ports consist of the following:

• 1 DP port

• 1 VGA port

VGA Port

The VGA port is used for connecting a VGA monitor. Connect the monitor’s 15-pin D-shell cable
connector to the VGA port. After you plug the monitor’s cable connector into the VGA port,
gently tighten the cable screws to hold the connector in place.

DP Port

The DisplayPort is a digital display interface used to connect a display device such as a com­puter monitor. It is used to transmit audio and video simultaneously. The interface, which is
developed by VESA, delivers higher performance features than any other digital interfaces.

Driver Installation

Install the graphics driver. Refer to Chapter 4 for more information.

RJ45 LAN Ports

Features

• Intel® I210AT PCI Express Gigabit Ethernet controllers

• Intel® I219LM PCIe with iAMT11.0

The LAN ports allow the system board to connect to a local area network with a network hub.

BIOS Setting

Configure the onboard LAN in the Advanced menu (the “ACPI Configuration” submenu) of the
BIOS. Refer to Chapter 3 for more information.

Driver Installation

Install the LAN drivers. Refer to Chapter 4 for more information.

LAN 2

LAN 1

VGA

DP

LAN 1

LAN 2

www.d.com

15

Chapter 2 Hardware Installation

Chapter 2

USB Ports

The USB device allows data exchange between your computer and a wide range of simultane­ously accessible external plug and play peripherals.

The system board is equipped with four onboard USB 3.0 port (USB 1-2/3-4). The 10-pin con­nector allows you to connect 2 additional USB 2.0 ports (USB 6-7). The additional USB ports
may be mounted on a card-edge bracket. Install the card-edge bracket to an available slot at
the rear of the system chassis and then insert the USB port cables to a connector.

BIOS Setting

Configure the onboard USB in the Advanced menu (“USB Configuration” submenu) of the
BIOS. Refer to Chapter 3 for more information.

Important:

1. If you are using the Wake-On-USB Keyboard/Mouse function for 2 USB ports, the

+5V_standby power source of your power supply must support ≥1.5A. For 3 or

more USB ports, the +5V_standby power source of your power supply must support

≥2A.

Driver Installation

You may need to install the proper drivers in your operating system to use the USB device.
Refer to Chapter 4 for more information.

Wake-On-USB Keyboard/Mouse (optional)

The Wake-On-USB Keyboard/Mouse function allows you to use a USB keyboard or USB mouse
to wake up a system from the S3 (STR - Suspend To RAM) state.

USB 1-2

USB 3.0

USB 3-4

USB 6-7

10

VCC

-Data0

+Data0

GND

Key

VCC

-Data1

+Data1

GND

N. C.

9

12

USB 2.0

www.d.com

16

Chapter 2 Hardware Installation

Chapter 2

I/O Connectors

Digital I/O Connector

Digital I/O Power Connector

The 10-bit Digital I/O connector provides monitoring and control functions to the connected
external devices.

Digital I/O Connector

Pins Function

1

DIO7

2

DIO6

3

DIO5

4

DIO4

5

DIO3

6

DIO2

7

DIO1

8

DIO0

9

5V

10

GND

Front Audio Connector

Front
Audio

1

Mic-L

Line-R

GND

GND

NC

NC

2

10

Mic-JD

Line-JD

9

Mic-R

Line-L

Front Audio

The front audio connector allows you to connect to the line-out and mic-in jacks that are at
the front panel of your system.

Driver Installation

Install the audio driver. Refer to the Chapter 4 for more information.

Digital I/O

1

2

9

10

www.d.com

17

Chapter 2 Hardware Installation

Chapter 2

COM (Serial) Ports

COM 1 and COM 2 can be selected among RS232, 422 and 485. COM 3 and COM 4 are fixed
at RS232. Configure COM 1 and COM 2 serial communication mode in the BIOS (the “SIO NU­TOTON6106D” submenu of the Advanced menu). The serial ports are asynchronous commu­nication ports with 16C550A-compatible UARTs that can be used with modems, serial printers,
remote display terminals, and other serial devices.

Connecting External Serial Ports

The COM ports may be mounted on a card-edge bracket. Install the card-edge bracket to an
available slot at the rear of the system chassis then insert the serial port cable to the COM
connector. Make sure the colored stripe on the ribbon cable is aligned with pin 1 of the COM
connector.

BIOS Setting

Configure the serial COM ports in the “Super IO Configuration” (SIO NUVOTON6106D) sub­menu of the Advanced menu in the BIOS. Refer to Chapter 3 for more information.

2 1

19

COM 1/COM 2:

RS232/422/485

COM 3/COM 4:

RS232

Front Panel Connector

HDD-LED - HDD LED

This LED will be lit when the hard drive is being accessed.

RESET-SW - Reset Switch

This switch allows you to reboot without having to power off the system.

PWR-BTN - Power Switch

This switch is used to power on or off the system.

PWR-LED - Power/Standby LED

When the system’s power is on, this LED will be lit. When the system is in the S1 (POS - Pow­er On Suspend) state, it will blink every second. When the system is in the S3 (STR - Suspend
To RAM) state, it will blink every 4 seconds.

Front
Panel

COM 1 COM 2
COM 3

COM 4

20

COM Port Connector

Pins Function

1

DCD_1

2

DSR_1

3

RD_1

4

RTS_1

5

TD_1

6

CTS_1

7

DTR_1

8

RI_1

9

GND

10

GND

Pins Function

11

DCD_2

12

DSR_2

13

RD_2

14

RTS_2

15

TD_2

16

CTS_2

17

DTR_2

18

RI_2

19

GND

20

GND

Pin Pin Assignment Pin Pin Assignment

HDD-LED

6 HDD Power

PWR Button

1 Power Button

4

SUS_LED

3 Ground

RESET-SW

3 Ground

PWR LED

2 LED Power

5 RST Signal 4

SUS_LED

HDD_LED

Power_LED

Reset Button

Power Button

12

5

6

www.d.com

18

Chapter 2 Hardware Installation

Chapter 2

SATA (Serial ATA) Connector SATA (Serial ATA) Power Connector

The SATA power connector supplies power to the SATA drive. Connect one end of the provided
power cable to the SATA power connector and the other end to your storage device.

SATA
Power

• 2 Serial ATA 3.0 ports with data transfer rate up to 6Gb/s

• Integrated Advanced Host Controller Interface (AHCI) controller

The Serial ATA connector is used to connect the Serial ATA device. Connect one end of the Se­rial ATA data cable to a SATA connector and the other end to your Serial ATA device.

BIOS Setting

Configure the Serial ATA drives in the Advanced menu (“SATA Configuration” submenu) of the
BIOS. Refer to Chapter 3 for more information.

Features

SATA 3.0

GND
SATA_TX_P
SATA_TX_N

SATA_RX_N
SATA_RX_P
GND

GND

SATA 0

6Gb/s

SATA 2

5V
Ground
Ground

+12V

1

4

www.d.com

19

Chapter 2 Hardware Installation

Chapter 2

LVDS LCD Panel Connector

LCD/Inverter Power Connector

The system board allows you to connect a LCD Display Panel by means of the
LVDS LCD panel connector and the LCD/Inverter power connector. These con­nectors transmit video signals and power from the system board to the LCD
panel.

Refer to the table on the right side for the pin functions of these connectors.

BIOS Setting

Configure the system graphics and the LCD panel in the Advanced menu (the
“Video Configuration” submenu) of the BIOS. Refer to chapter 3 for more infor­mation.

Pins Function Pins Function

1

GND

2

GND

3

LVDS_Out3+ (Odd_3+)

4

LVDS_Out7+ (Even_3+)

5

LVDS_Out3- (Odd_3-)

6

LVDS_Out7- (Even_3-)

7

GND

8

GND

9

LVDS_Out2+ (Odd_2+)

10

LVDS_Out6+ (Even_2+)

11

LVDS_Out2- (Odd_2-)

12

LVDS_Out6- (Even_2-)

13

GND

14

GND

15

LVDS_Out1+ (Odd_1+)

16

LVDS_Out5+ (Even_1+)

17

LVDS_Out1- (Odd_1-)

18

LVDS_Out5- (Even_1-)

19

GND

20

GND

21

LVDS_Out0+ (Odd_0+)

22

LVDS_Out4+ (Even_0+)

23

LVDS_Out0- (Odd_0-)

24

LVDS_Out4- (Even_0-)

25

GND

26

GND

27

LVDS_CLK1+ (Odd_CLK+)28LVDS_CLK2+ (Even_CLK+)

29

LVDS_CLK1- (Odd_CLK-)

30

LVDS_CLK2- (Even_CLK-)

31

GND

32

GND

33

DDC_CLK

34

NC

35

DDC_DATA

36

+3.3V

37

Panel Power

38

Panel Power

39

Panel Power

40

Panel Power

LVDS LCD Panel Connector LCD/Inverter Power Connector

Pins Function

1

+12V

2

GND

3

Panel Backlight On/Off Control

4

Dimming Control

5

+5V

Note:

DFI board's LVDS connector: Hirose DF13-40DP-1.25V(91)/40P/1.25mm; cable side
connector: Hirose DF13-40DS-1.25C.

LCD/Inverter power

40

2

1

39

LVDS LC
Panel

www.d.com

20

Chapter 2 Hardware Installation

Chapter 2

Cooling Fan Connector

The fan connector is used to connect the cooling fan. The cooling fan will provide adequate
airflow throughout the chassis to prevent overheating the CPU and system board components.

BIOS Setting

The Advanced menu (“PC Health Status” of the SIO submenu) of the BIOS will display the cur­rent speed of the cooling fans. Refer to Chapter 3 for more information.

Expansion Slot

Mini PCI Express Slot

The Mini PCIe socket is used to install a Mini PCIe card. Mini PCIe card is a small-form factor
PCI card with the same signal protocol, electrical definitions, and configuration definitions as
the conventional PCI.

mSATA Port

The Full-size Mini PCIe socket supports the installation of a Mini PCIe card or an mSATA card.
To switch between these two signals, use JP7. Refer to the previous section for more informa­tion.

SIM Slot (optional)

The SIM slot on the system board is used to insert a SIM card.

Half-size Mini PCIe
with PCIe/USB signal

13

CPU Fan

Full-size Mni PCIe with

PCIe/USB/SATA signal

SIM Slot

FAN_IN

12V

GND

www.d.com

21

Chapter 2 Hardware Installation

Chapter 2

The SMBus (System Management Bus) connector is used to connect SMBus devices. It is a
multiple device bus that allows multiple chips to connect to the same bus and enable each one
to act as a master by initiating data transfer.

SMBus Connector

SMBus

Chassis Intrusion Connector

The board supports the chassis intrusion detection function. Connect the chassis intrusion
sensor cable from the chassis to this connector. When the system’s power is on and a chassis
intrusion occurred, an alarm will sound. When the system’s power is off and a chassis intrusion
occurred, the alarm will sound only when the system restarts.

Chassis

Intrusion

1

5

6

2

SMB_ALERT

SMB_CLK

3V3SB

GND
SMB_DATA

1 2

Ground

Signal

www.d.com

22

Chapter 2 Hardware Installation

Chapter 2

Battery

The lithium ion battery powers the real-time clock and CMOS memory. It is an auxiliary source
of power when the main power is shut off.

Safety Measures

• Danger of explosion if battery incorrectly replaced.

• Replace only with the same or equivalent type recommend by the manufacturer.

• Dispose of used batteries according to local ordinance.

Connect to the
battery connector

Battery

Battery

1

+3.3V

GND

2

Chapter 3

www.d.com

23

Chapter 3 BIOS Setup

Legends

Scroll Bar

When a scroll bar appears to the right of the setup screen, it indicates that there are more
available fields not shown on the screen. Use the up and down arrow keys to scroll through all
the available fields.

Submenu

When ““ appears on the left of a particular field, it indicates that a submenu which contains
additional options are available for that field. To display the submenu, move the highlight to
that field and press <Enter>.

Keys Function

Right and Left arrows

Moves the highlight left or right to select a menu.

Up and Down arrows

Moves the hightlight up or down between submenu or elds.

<Esc>

Exit to the BIOS Setup Utility.

<F1>

Help

<F5>

Change values

<F6>

Change values

<F9>

Setup Defaults

<F10>

Save and Exit

<Enter>

Press <Enter> to enter the highlighted submenu.

Note:

The BIOS is constantly updated to improve the performance of the system board;
therefore the BIOS screens in this chapter may not appear the same as the actual
one. These screens are for reference purpose only.

Chapter 3 - BIOS Setup

Overview

The BIOS is a program that takes care of the basic level of communication between the CPU
and peripherals. It contains codes for various advanced features found in this system board.
The BIOS allows you to configure the system and save the configuration in a battery-backed
CMOS so that the data retains even when the power is off. In general, the information stored
in the CMOS RAM of the EEPROM will stay unchanged unless a configuration change has been
made such as a hard drive replaced or a device added.

It is possible that the CMOS battery will fail causing CMOS data loss. If this happens, you need
to install a new CMOS battery and reconfigure the BIOS settings.

Default Configuration

Most of the configuration settings are either predefined according to the Load Optimal Defaults
settings which are stored in the BIOS or are automatically detected and configured without re­quiring any actions. There are a few settings that you may need to change depending on your
system configuration.

Entering the BIOS Setup Utility

The BIOS Setup Utility can only be operated from the keyboard and all commands are key­board commands. The commands are available at the right side of each setup screen.

The BIOS Setup Utility does not require an operating system to run. After you power up the
system, the BIOS message appears on the screen and the memory count begins. After the
memory test, the message “Press DEL to run setup” will appear on the screen. If the message
disappears before you respond, restart the system or press the “Reset” button. You may also
restart the system by pressing the <Ctrl> <Alt> and <Del> keys simultaneously.

Chapter 3

www.d.com

24

Chapter 3 BIOS Setup

Main

The Main menu is the first screen that you will see when you enter the BIOS Setup Utility.

System Date

The date format is <month>, <date>, <year>. Month displays the month, from Janu­ary to December. Date displays the date, from 1 to 31. Year displays the year, from
1980 to 2099.

System Time

The time format is <hour>, <minute>, <second>. The time is based on the 24-hour
military-time clock. For example, 1 p.m. is 13:00:00. Hour displays hours from 00 to

23. Minute displays minutes from 00 to 59. Second displays seconds from 00 to 59.

Insyde BIOS Setup Utility

This is the help for the
hour, minute, second

eld. Valid range is from
0 to 23, 0 to 59, 0 to 59.

INCREASE/REDUCE:

+/-.

InsydeH20 Setup Utility

Security

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

Project Name
BIOS Version

Processor Type
CPUID:
CPU Speed:

CPU Stepping:
L1 Data Cache:
L1 Instruction Cache:
L2 Cache:
L3 Cache:

Number of Processors:
Microcode Rev:

Total Memory

System Memory Speed
SODIMM 0

PCH Rev / SKU

Intel ME Version / SKU

System Time

System Date

SU551

66.27A

Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz

0x406E3 (SKYLAKE ULT ULX)

2800 MHz
03 (D0/K0 Stepping)

32 KB
32 KB
256 KB
4096 KB

2 Core(s) / 4 Thread(s)

0000006A

4096 MB

1600 MHz

4096 MB

21 (C1 Stepping) / SKL PCH-LP (U) Premium

SKU

11.0.0. 1205 / CORPORATE

[12:09:14]

[07/15/2016]

Advanced Boot ExitMain

Rev. 5.0

Advanced

The Advanced menu allows you to configure your system for basic operation. Some entries are
defaults required by the system board, while others, if enabled, will improve the performance
of your system or let you set some features according to your preference.

Important:

Setting incorrect field values may cause the system to malfunction.

ACPI Conguration Setting



ACPI Conguration



CPU Conguration



Video Conguration



Audio Conguration



SATA Conguration



USB Conguration



PCI Express Conguration



ME Conguration

MEBX Conguration



Active Management Technology Support



SIO NUVOTON6106D

Main Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility

Security Boot Exit

Rev. 5.0

Chapter 3

www.d.com

25

Chapter 3 BIOS Setup

ACPI Settings

This section configures the system ACPI parameters.

Wake on LAN

Enable or disable WOL (wake-on-LAN) to wake the system through the Ethernet
adapter.

State After G3

This field is to specify what state the system should be in when power is re-applied
after a power failure (G3 state).

S0 State The system is in working state

S5 State The system is in soft-off state.

CPU Configuration

This section configures the CPU.

Intel SpeedStep

®

Enable or disable the Intel Enhanced SpeedStep® Technology, which helps optimize the
balance between system’s power consumption and perfor mance. After it is enabled
in the BIOS, you can enable the EIST feature using the operating system’s power
management.

Turbo Mode

Enable or disable processor turbo mode (requires that EMTTM is enabled too), which
allows the processor core to automatically run faster than the base frequency when
the processor’s power, temperature, and specification are within the limits of TDP.

Determines the action tak­en when the system power

is off and a PCI Power
Management Enable wake
up event occurs.

ACPI Conguration

Wake on LAN <Enabled>

State After G3 <S0 State>

Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility Rev. 5.0

Wake on PME

Disabled
Enabled

Allows more than two fre­quency ranges to be sup­ported.

CPU Conguration

Intel(R) SpeedStep(tm) <Enabled>

Turbo Mode <Enabled>

Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility Rev. 5.0

Intel(R) SpeedStep(tm)

Disabled
Enabled

Note:

For the “State After G3” setting to take effect, make sure that the "AC Power Loss”
option is set to “Always on” in “SIO NUVOTON6106D ” of the “Advanced” menu.

Chapter 3

www.d.com

26

Chapter 3 BIOS Setup

Video Configuration

This section configures the video settings.

Keep IGFX enabled based
on the setup options.

Video Conguration

Internal Graphics

Always Enabled PEG
Boot display
Backlight Control
Panel Color Depth
LVDS Mode
LCD Panel Type

Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility Rev. 5.0

<Auto>

<Disabled>
<VGA+DP>
<Normal+PWM Mode>
<18 Bit>
<PWM Mode>
<1024x768>

Always Enabled PEG

Enable or disable the PCIe graphics function.

Boot display

Select the video device that will be activated during system booting

Internal Graphics

Auto

Disabled
Enabled

Chose display device com­bination

Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility Rev. 5.0

Boot display

LCD+DP

LCD+VGA
VGA+DP
DP+VGA

Video Conguration

Internal Graphics
Always Enabled PEG

Boot display

Backlight Control
Panel Color Depth
LVDS Mode
LCD Panel Type

<Auto>
<Disabled>

<VGA+DP>

<Normal+PWM Mode>
<18 Bit>
<PWM Mode>
<1024x768>

Backlight Control

Select the backlight type from normal (default) or inverted.

Internal Graphics

Keep IGFX enabled or disabled based on the setup options.

Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility

Backlight Type Setting.

Rev. 5.0

Video Conguration

Internal Graphics
Always Enabled PEG
Boot display

Backlight Control

Panel Color Depth
LVDS Mode
LCD Panel Type

<Auto>
<Disabled>
<VGA+DP>

<Normal+PWM Mode>

<18 Bit>
<PWM Mode>
<1024x768>

LVDS Mode

Select PTN3460 LVDS Mode: PWM Mode or DC Mode.

LCD Panel Type

Select the type of LCD panel connected to the system’s LCD connector. Please check
the specifications of your LCD monitor.

Panel Color Depth

Select the LFP panel color depth: 18 bit, 24 bit, 36 bit, and 48 bit.

Select LCD panel used by
Internal Graphics Device
by selecting the appropri­ate setup item.

Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility Rev. 5.0

800x480
800x600

1024x768
1366x768

1280x1024
1920x1080

Video Conguration

Internal Graphics
Always Enabled PEG
Boot display
Backlight Control
Panel Color Depth
LVDS Mode

LCD Panel Type

<Auto>
<Disabled>
<VGA+DP>
<Normal+PWM Mode>
<18 Bit>
<PWM Mode>

<1024x768>

LCD Panel Type

Chapter 3

www.d.com

27

Chapter 3 BIOS Setup

Audio Configuration

This section configures the audio settings.

HD Audio

Control the detection of the high-definition audio device.

Disabled

HD Audio will be unconditionally disabled.

Enabled

HD Audio will be unconditionally enabled.

Auto

HD Audio will be enabled if present and disabled otherwise.

Control Detection of the

HD-Audio device.

Disabled = HDA will be
unconditionally disabled

Enabled = HDA will be
unconditionally enabled

Auto = HDA will be ena­bled if present, disabled
otherwise.

HD Audio

Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility Rev. 5.0

<Enabled>

SATA Configuration

This section is designed to select the SATA controller and the type of hard disk drive which are
installed in your system unit.

SATA Controller(s)

Enable or disable Serial ATA devices.

SATA Mode Selection

The mode selection determines how the SATA controller(s) operates.

AHCI Mode
This option allows the Serial ATA devices to use AHCI (Advanced Host Controller Inter­face).

RAID Mode
This option allows you to create RAID or Intel Matrix Storage configuration on Serial
ATA devices.

Serial ATA Port 0, 1 and 2

Enable or disable the serial ATA port.

Enable/Disable SATA
Device.

SATA Controller(s)

SATA Mode Selection

Serial ATA Port 0

Port 0

Serial ATA Port 1

Port 1

Serial ATA Port 2

Port 2

Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility Rev. 5.0

<Enabled>

<AHCI>

[Not Installed]

<Enabled>

[Not Installed]

<Enabled>

[Not Installed]

<Enabled>

Enabled
Disabled

SATA Controller(s)

Chapter 3

www.d.com

28

Chapter 3 BIOS Setup

USB Configuration

This section configures the parameters of the USB device.

USB BIOS Support

Disabled

Disable USB keyboard/mouse/storage support.

Enabled
Enable USB keyboard/mouse/storage support under UEFI and DOS environment.

UEFI Only

Enable USB keyboard/mouse/storage support only under UEFI environment.

PCI Express Configuration

This section configures settings relevant to PCI Express root ports.

PCI Express Root Port 3

Settings.



PCI Express Root Port 3



PCI Express Root Port 4



PCI Express Root Port 6



PCI Express Root Port 8



PCI Express Root Port 9

Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility Rev. 5.0

USB keyboard/mouse/stor­age support under UEFI
and DOS environment. It
will supporting UEFI en-

vironment only if set to

UEFI Only

USB BIOS Support

Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility Rev. 5.0

<Enabled>

Disabled
Enabled
UEFI Only

USB BIOS Support

Chapter 3

www.d.com

29

Chapter 3 BIOS Setup

ME Configuration

This section configures settings of Intel ME flashing.

Me Fw Image Re-Flash

Enable or disable Intel ME Intel® Management Engine firmware flashing.

Enable/disable to ash ME
region

Me Fw Image Re-Flash

Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility Rev. 5.0

<Disabled>

Disabled
Enabled

Me Fw Image Re-Flash

PCI Express Root Port

Enable or disable the PCI Express Root Port.

PCIe Speed

Select the speed of the PCI Express Root Port: Auto, Gen1, Gen2 or Gen3.

Control the PCI Express

Root Port.

PCI Express Root Port 3

PCIe Speed

Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility Rev. 5.0

<Enabled>

<AUTO>

Disabled
Enabled

PCI Express Root Port 3

Chapter 3

www.d.com

30

Chapter 3 BIOS Setup

SIO NUVOTON6106D

This section configures the system super I/O chip parameters.

CPU Smart Fan Control

Enable or disable the system/CPU smart fan/fan 2.

Boundary 1 to Boundary 4

Set the boundary temperatures that determine the operation of the fan with differ­ent fan speeds accordingly. For example, when the system or the CPU temperature
reaches boundary 1 temperature, the system or CPU fan should be turned on and
operate at the designated speed. The range is from 0-127oC.

Fan Speed Count 1 to Fan Speed Count 4

Set the fan speed. The range is from 0 (fan stop)-100% (full speed).

Enable/Disable Smart Fan

CPU Smart Fan Control

Boundary 1
Boundary 2
Boundary 3
Boundary 4
Fan Speed Count 1
Fan Speed Count 2
Fan Speed Count 3
Fan Speed Count 4

COM Port 1

Base I/O Address

Interrupt
Type

COM Port 2

Base I/O Address

Interrupt

Type
COM Port 3

Base I/O Address

Interrupt

COM Port 4

Base I/O Address

Interrupt

WDT

Case Open

AC Power Loss



PC Health Status

Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility Rev. 5.0

<Enable>

[30]
[40]
[50]
[60]
[30]
[40]
[50]

[75]

<Enable>

<3F8>
<IRQ4>

<RS232>
<Enable>

<2F8>
<IRQ3>

<RS232>
<Enable>

<3E8>
<IRQ4>

<Enable>

<2E8>
<IRQ3>

<Disable>
<Disable>
<Always off>

Disable
Enable

CPU Smart Fan Control

Active Management Technology Support

The section allows users to enable or disable the Intel® Active Management Technology (Intel®
AMT) BIOS extension. Refer to Chapter 6 for more information.

Active Management Technology Support

Intel AMT Support

Un-Congure ME

Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

<Enabled>

<Disabled>

Enable/Disable Intel (R)
Active Management Tech­nology BIOS Extension.
Note : iAMT H/W is al­ways enabled. This Option

Just controls the BIOS

extension execution.

InsydeH20 Setup Utility Rev. 5.0

Disabled
Enabled

Intel AMT Support

Intel AMT Support

Enable or disable Intel® Active Management Technology BIOS extension.

Un-Configure ME

Enable or disable the ability to unconfigure the management settings for AMT without
requiring a password.

Chapter 3

www.d.com

31

Chapter 3 BIOS Setup

COM Port 1 to COM Port 4

Configure the settings to use the serial port.

Disable Disable this serial port.

Enable Enable this serial port.

Base I/O Address

Choose the input/output base address for each COM port.

Interrupt

Assign the IRQ number for each COM port.

Type

Choose among RS23, RS422 and RS485 (Peer-to-Peer) for the serial communication
type for COM port 1 and COM port 2.

WDT

Enable or disable the watchdog function.

Case Open

Enable or disable the case open.

AC Power Loss

Set the AC power loss to Always off or on to indicate the system power on/off state
after the power resumes.

CPU Smart Fan Control
Boundary 1
Boundary 2
Boundary 3
Boundary 4
Fan Speed Count 1
Fan Speed Count 2
Fan Speed Count 3
Fan Speed Count 4

COM Port 1

Base I/O Address

Interrupt
Type

COM Port 2

Base I/O Address

Interrupt

Type
COM Port 3

Base I/O Address

Interrupt

COM Port 4

Base I/O Address

Interrupt

WDT

Case Open

AC Power Loss



PC Health Status

Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility Rev. 5.0

<Enable>

[30]
[40]
[50]
[60]
[30]
[40]
[50]

[75]

<Enable>

<3F8>
<IRQ4>

<RS232>
<Enable>

<2F8>
<IRQ3>

<RS232>
<Enable>

<3E8>
<IRQ4>

<Enable>

<2E8>
<IRQ3>

<Disable>
<Disable>
<Always off>

Disabled
Enabled

COM Port 1

Congure Serial port using
options: [Disable] No Con­figuration [Enable] User
Conguration [Auto] EFI/
OS chooses conguration

PC Health Status

This section displays PC health status.

PC Health Status

Voltage
VCORE
5V
+12V
VDDQ
VBAT
3VSB

Temperature

System (oC/oF)
CPU (oC/oF)

Fan Speed
CPU FAN

Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility Rev. 5.0

0.960 V

4.978 V

12.320 V

1.360 V

3.056 V

3.312 V

30.0 C/ 86.0 F

38.5 C/ 101.3 F

7180 RPM

Chapter 3

www.d.com

32

Chapter 3 BIOS Setup

Security

This section configures the trusted platform module (TPM) function.

Current TPM Device

TPM State

TPM Availability

TPM Operation
Clear TPM

Supervisor Password

Set Supervisor Password

Main Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility

Security Boot Exit

Rev. 5.0

When Hidden, don’t ex­poses TPM to 0

<TPM 2.0>
Not Installed

<Available>

<No Operation>

[ ]

Not Installed

Available

Hidden

TPM Availability

TPM Availability

Show or hide the TPM availability and its configurations.

TPM Operation

Enable or disable the TPM function. It displays the following options:
No Operation: No changes to current state.
Disable: Disable and deactivate TPM.
Enable: Enable and activate TPM.

Clear TPM

Remove all TPM ownership contents.

Set Supervisor Password

Set the administrative password. The length of the password must be greater than one
character.

Install or Change the pass­word and the length of
password must be greater
than one character.

Current TPM Device

TPM State

TPM Availability
TPM Operation
Clear TPM

Supervisor Password

Set Supervisor Password

Main Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility

Security Boot Exit

Rev. 5.0

<TPM 1.2>
Enabled and Activated, Owned

<Available>
<No Operation>

[X]

Not installed

Set Supervisor Password

Enter New Password:
Enter New Password Again:

Chapter 3

www.d.com

33

Chapter 3 BIOS Setup

Boot

This section configures boot options.

Selects Power-on state for
Numlock

Numlock

Boot Type
PXE Boot to LAN
USB Boot



Legacy

Main Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility

Security Exit

Rev. 5.0

<On>

<Legacy Boot Type>
<Disabled>
<Enabled>

Numlock

Select the power-on state for numlock.

Boot Type

Select the boot type. The options are Dual Boot Type, Legacy Boot Type or UEFI Boot
Type.

PXE Boot Capability

Disable or enable PXE boot to LAN.

USB Boot

Enable or disable the booting to USB boot devices.

Boot

Normal Boot Menu

Normal

Based on the boot normal priority, it determines the EFI device first or the legacy
device first.

Advance

All boot devices follow the user’s selection sequence.

Boot Type Order

Select the priority of boot type: Normal Boot or Advance Boot.

Boot Device Priority

Normal Boot Menu



Boot Type Order

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility

Boot

Rev. 5.0

Select Normal Boot Option
Priority or Advance Boot

Option Priority

<Normal>

Off
On

Numlock

Legacy

This section configures legacy boot order.

Normal
Advance

Normal Boot Menu

Note:

If the boot type is set to UEFI, the method for RAID volume creation will be different.
Please refer to Chapter 5 - RAID for more information.

Chapter 3

www.d.com

34

Chapter 3 BIOS Setup

Exit

This section configures the parameters for exiting the BIOS menu.

Exit Saving Changes

Select this field and then press <Enter> to exit the system setup and save your
changes.

Load Optimal Defaults

Select this field and then press <Enter> to load optimal defaults.

Discard Changes

Select this field and then press <Enter>to exit the system setup without saving your
changes.

Exit system setup and save
your changes.

Exit Saving Changes

Load Optimal Defaults
Discard Changes

Main Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility

Security Boot

Rev. 5.0

Exit

R

Read le successfully. (path= “platform.ini”)

Insyde H20FFT (Flash Firmware Tool) Version (SEG) 100.00.08.10

Copyright(c) 2012 - 2016, Insyde Software Corp. All Rights Reserved.

Initializing
Current BIOS Model name: SU551
New BIOS Model name: SU551

Current BIOS version: 65.05A
New BIOS version: 65.05A

Updating Block at FFFFF000h
0% 25% 50% 75% 100%

100%

C:\SU551>_

Updating the BIOS

To update the BIOS, you will need the new BIOS file and a flash utility. Please contact techni­cal support or your sales representative for the files and specific instructions about how to
update BIOS with the flash utility.

When you download the given BIOS file, you may find a BIOS flash utility attached with the
BIOS file. This is the utility for performing BIOS updating procedure. For your convenience, we
will also provide you with an auto-execution file in the BIOS file downloaded. This auto-execu­tion file will bring you directly to the flash utility menu soon after system boots up and finishes
running the boot files in your boot disk.

Information

Please do not remove the AC power

Chapter 3

www.d.com

35

Chapter 3 BIOS Setup

Note:

a. You can take advantage of flash tools to update the default configuration of the
BIOS (SPI ROM) to the latest version anytime.
b. When the BIOS IC needs to be replaced, you have to populate it properly onto the

system board after the EEPROM programmer has been burned and follow the
technical person's instructions to confirm that the MAC address should be burned
or not.

Notice: BIOS SPI ROM

1. The Intel® Management Engine has already been integrated into this system board. Due to
the safety concerns, the BIOS (SPI ROM) chip cannot be removed from this system board
and used on another system board of the same model.

2. The BIOS (SPI ROM) on this system board must be the original equipment from the factory

and cannot be used to replace one which has been utilized on other system boards.

3. If you do not follow the methods above, the Intel® Management Engine will not be updated

and will cease to be effective.

www.d.com

36

Chapter 4 Supported Software

Chapter 4

The DVD that came with the system board contains drivers, utilities and software applications
required to enhance the performance of the system board.

Insert the DVD into a DVD-ROM drive. The autorun screen (Mainboard Utility DVD) will appear.
If after inserting the DVD, “Autorun” did not automatically start (which is, the Mainboard Utility
DVD screen did not appear), please go directly to the root directory of the DVD and double­click “Setup”.

For Windows 10

For Windows 8.1

Chapter 4 - Supported Software

www.d.com

37

Chapter 4 Supported Software

Chapter 4

Intel Chipset Software Installation Utility

The Intel Chipset Software Installation Utility is used for updating Windows® INF files so that
the Intel chipset can be recognized and configured properly in the system.

To install the utility, click “Intel Chipset Software Installation Utility” on the main menu.

1. Setup is ready to install the
utility. Click Next.

2. Read the license agreement
then click Yes.

For Windows 7

www.d.com

38

Chapter 4 Supported Software

Chapter 4

3. Go through the readme
document for more installa­tion tips then click Next.

4. Click Finish to exit setup.

Intel Graphics Drivers

To install the driver, click “Intel Graphics Drivers” on the main menu.

1. Setup is now ready to
install the graphics driver.
Click Next.

By default, the “Automatically run WinSAT and enable the Windows Aero
desktop theme” is enabled. With this enabled, after installing the graphics
driver and the system rebooted, the screen will turn blank for 1 to 2 minutes
(while WinSAT is running) before the Windows 7/Windows 8.1/Windows 10
desktop appears. The “blank screen” period is the time Windows is testing
the graphics performance.

2. Read the license agreement
then click Yes.

www.d.com

39

Chapter 4 Supported Software

Chapter 4

4. Setup is now installing the
driver. Click Next to con­tinue.

3. Go through the readme
document for system re­quirements and installation
tips then click Next.

5. Click “Yes, I want to restart
this computer now” then
click Finish.

Restarting the system will

allow the new software
installation to take effect.

Audio Drivers

To install the driver, click “Audio Drivers” on the main menu.

2. Click “Yes, I want to restart
my computer now” then
click Finish.

Restarting the system will

allow the new software
installation to take effect.

1. Setup is ready to install the
driver. Click Next.

www.d.com

40

Chapter 4 Supported Software

Chapter 4

Intel LAN Drivers

To install the driver, click “Intel LAN Drivers” on the main menu.

1. Setup is ready to install the
driver. Click Next.

2. Click “I accept the terms
in the license agreement”
then click “Next”.

3. Select the program featuers
you want installed then
click Next.

4. Click Install to begin the
installation.

5. After completing installa­tion, click Finish.

www.d.com

41

Chapter 4 Supported Software

Chapter 4

Kernel Mode Driver Framework (For Windows 7 only)

To install the driver, click “Kernel Mode Driver Framework” on the main menu.

1. Click “Yes“ to install the
update.

2. The update is installed
now.

3. Click “Restart Now“ to
restart your computer when
the installation is complete.

www.d.com

42

Chapter 4 Supported Software

Chapter 4

Intel Management Engine Drivers

To install the driver, click “Intel Management Engine Drivers” on the main menu.

1. Setup is ready to install the
driver. Click “Next”.

2. Read the license agreement
then click “Next”.

3. Setup is currently installing
the driver. After installation
has completed, click “Next”.

4. Please wait while the prod­uct is being installed.

5. After completing installa­tion, click “Finish”.

www.d.com

43

Chapter 4 Supported Software

Chapter 4

HW Utility

HW Utility provides information about the board, Watchdog, and DIO. To access the utility,
click “HW Utility” on the main menu.

Note:

If you are using Windows 7 or later versions, you need to access the operating sys­tem as an administrator to be able to install the utility.

1. Setup is ready to install the
driver.

2. Click “Next” to continue.

3. Read the license agreement
then click “I accept the terms
in the license agreement”.
Click “Next”.

4. The wizard is ready to begin
installation. Click “Install”.

5. Please wait while the program
features are being installed.

www.d.com

44

Chapter 4 Supported Software

Chapter 4

6. After completing installa­tion, click “Finish”.

Intel USB 3.0 Drivers (For Windows 7 and Windows 8.1)

To install the driver, click “Intel USB 3.0 Driver” on the main menu.

2. Read the license agreement then
click Yes.

1. Setup is ready to install the driver.
Click Next.

The HW Utility icon will appear on the desktop. Double-click the icon to open the utility.

SU551

Note:

The screenshot displayed above is for illustrative purpose only, and may not
resemble the actual screen.

The SU551 HW Utility features the following tabs: Information, HW Health, HW Health set,
Watchdog, DIO and Backlight. Click on the tabs to access information about the board.

Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz

3949 MBytes

Information

www.d.com

45

Chapter 4 Supported Software

Chapter 4

3. Go through the readme docu­ment for more installation tips
then click Next.

4. Setup is currently installing the
driver. After installation has com­pleted, click Next.

5. After completing installation, click
Finish.

IO Driver (For Windows 10 and Windows 8.1)

To install the driver, click “Intel Serial IO Driver” on the main menu

1. Setup is ready to install the driver.
Click Next.

2. Read the license agreement care­fully. Click “I accept the terms in
the License Agreement” then
click Next.

www.d.com

46

Chapter 4 Supported Software

Chapter 4

4. Setup is ready to install the driver.
Click Next.

3. Read the file information then click
Next.

5. Setup is now installing the
driver.

6. Click Finish.

www.d.com

47

Chapter 4 Supported Software

Chapter 4

Microsoft Framework 4.5.2 (For Windows 7)

To install the driver, click “Microsoft Framework 4.5.2” on the main menu.

1. Setup is now extracting files.

Note:

Before installing Microsoft Framework 4.5.2, make sure you have updated your
Windows 7 operating system to Service Pack 1.

2. Read the license agreement care­fully.

Click “I have read and accept
the terms of the License Agree
ment” then click “Install”.

4. Click “Finish”.

3. Setup is now installing the
driver.

www.d.com

48

Chapter 4 Supported Software

Chapter 4

Intel Rapid Storage Technology

The Intel Rapid Storage Technology is a utility that allows you to monitor the current status
of the SATA drives. It enables enhanced performance and power management for the storage
subsystem.

To install the driver, click “Intel Rapid Storage Technology” on the main menu. Please refer to

Chapter 5 for more information.

Infineon TPM 1.2 Driver and Tool (Optional)

To install the driver, click “Infineon TPM driver and tool (option)” on the main menu.

1. The setup program is preparing

to install the driver.

2. The setup program is now ready

to install the utility. Click “Next”.

3. Click “I accept the terms in the

license agreement” and then
click “Next”.

www.d.com

49

Chapter 4 Supported Software

Chapter 4

4. Enter the necessary information
and then click “Next”.

5. Select a setup type and then click
“Next”.

6. Click “Install”.

7. TPM requires installing the Micro­soft Visual C++ package prior to
installing the utility. Click “Install”.

8. The setup program is currently
installing the Microsoft Visual
C++ package.

9. Click “Finish”.

www.d.com

50

Chapter 4 Supported Software

Chapter 4

10. Click “Yes” to restart your system.

Adobe Acrobat Reader 9.3 (For Windows 7 and Windows 8.1)

To install the reader, click “Adobe Acrobat Reader 9.3” on the main menu.

1. Click Next to install or click
Change Destination Folder
to select another folder.

2. Click Install to begin installa­tion.

3. Click Finish to exit installation.

www.d.com

51

Chapter 5 RAID

Chapter 5

Chapter 5 - RAID

The system board allows configuring RAID on Serial ATA drives. It supports RAID 0, RAID 1,
and RAID 5.

RAID Levels

RAID 0 (Striped Disk Array without Fault Tolerance)

RAID 0 uses two new identical hard disk drives to read and write data in parallel, interleaved
stacks. Data is divided into stripes and each stripe is written alternately between two disk
drives. This improves the I/O performance of the drives at different channel; however it is not
fault tolerant. A failed disk will result in data loss in the disk array.

RAID 1 (Mirroring Disk Array with Fault Tolerance)

RAID 1 copies and maintains an identical image of the data from one drive to the other drive.
If a drive fails to function, the disk array management software directs all applications to the
other drive since it contains a complete copy of the drive’s data. This enhances data protection
and increases fault tolerance to the entire system. Use two new drives or an existing drive and
a new drive but the size of the new drive must be the same or larger than the existing drive.

RAID 5

RAID 5 stripes data and parity information across hard drives. It is fault tolerant and provides
better hard drive performance and more storage capacity.

Settings

To enable the RAID function, the following settings are required.

1. Connect the Serial ATA drives.

2. Enable Serial ATA in the Insyde BIOS.

3. Create a RAID volume.

4. Install the Intel Rapid Storage Technology Utility.

Step 1: Connect the Serial ATA Drives

Refer to chapter 2 for details on connecting the Serial ATA drives.

Important:

1. Make sure you have installed the Serial ATA drives and connected the data cables
otherwise you won’t be able to enter the RAID BIOS utility.

2. Treat the cables with extreme caution especially while creating RAID. A damaged
cable will ruin the entire installation process and operating system. The system will
not boot and you will lost all data in the hard drives. Please give special attention
to this warning because there is no way of recovering back the data.

Step 2: Enable RAID in the BIOS

1. Power-on the system then press <Del> to enter the main menu of the Insyde BIOS.

2. Go to “Advanced” menu, and select the “SATA Configuration” menu.

3. Change the “SATA Mode Selection” to “RAID” mode.

4. Save the changes in the “Save & Exit” menu.

5. Reboot the system.

www.d.com

52

Chapter 5 RAID

Chapter 5

Step 3-1: Create a RAID Volume if the boot type is UEFI

If the boot type is set to UEFI, RAID volume creation will be different. Please use the following
steps to create RAID volumes. To set the boot type, enter the Insyde BIOS and go to “Boot”
>”Boot type”.

1. Go to the “Advanced” menu of the Insyde BIOS.

2. The “Intel® Rapid Storage Technology” menu appears. Enter this menu.

3. The screen displays all available drives. Select “Create RAID volume” to create a RAID
volume”.

4. Use the up or down arrow keys to select the RAID level and press <Enter>.

5. Use the up or down arrow keys to scroll through the list of hard drives and press <Space>
to select the drive.

6. Press <Enter>.

7. Use the up or down arrow keys to select the strip size and press <Enter>.

8. Enter the volume size and press <Enter>.

9. At the prompt, press <Y> to confirm volume creation.

Step 3: Create a RAID Volume

1. When the Intel® RST option ROM status screen displays during POST, press <Ctrl> and
<I> simultaneously to enter the option ROM user interface.

2. Select 1: Create RAID Volume and press <Enter>.

3. Use the up or down arrow keys to select the RAID level and press <Enter>.

4. Use the up or down arrow keys to select the strip size and press <Enter>.

5. Press <Enter> to select the physical disks.

6. Use the up or down arrow keys to scroll through the list of hard drives and press <Space>
to select the drive.

7. Press <Enter>.

8. Select the volume size and press <Enter>. You must select less than one hundred percent
of the available volume space to leave space for the second volume.

9. Press <Enter> to create the volume.

10. At the prompt, press <Y> to confirm volume creation.

11. Select 4: Exit and press <Enter>.

12. Press <Y> to confirm exit.

Note:

These steps are cited from the Intel® Suppot site, “Set Up a System with Intel®
Matrix RAID Technology” (Article ID: 000005789).
http://www.intel.com/content/www/us/en/support/boards-and-kits/000005789.htm

www.d.com

53

Chapter 5 RAID

Chapter 5

Step 4: Install the Intel Rapid Storage Technology Utility

The Intel Rapid Storage Technology Utility can be installed from within Windows. It allows
RAID volume management (create, delete, migrate) from within the operating system. It will
also display useful SATA device and RAID volume information. The user interface, tray icon
service and monitor service allow you to monitor the current status of the RAID volume and/
or SATA drives. It enables enhanced performance and power management for the storage
subsystem.

1. Insert the provided DVD into an optical drive.

2. Click “Intel Rapid Storage Technology Utility” on the main menu.

4. Read the license agree­ment and click “I accept
the terms in the License
Agreement.“ Then, click
Next.

3. Setup is ready to install
the utility. Click Next.

5. Go through the readme
document to view system
requirements and installa­tion information then click
Next.

7. Confirm the installation and
click Next.

6. Click Next to install to
the default folder or click
change to choose another
destination folder.

www.d.com

54

Chapter 5 RAID

Chapter 5

8. Click “Yes, I want to restart
this computer now” to
complete the installation
and then click Finish.

55

Chapter 6

Chapter 6 Intel AMT Settings www.d.com

Chapter 6 - Intel AMT Settings

Overview

Intel Active Management Technology (Intel® AMT) combines hardware and software solution to
provide maximum system defense and protection to networked systems.

The hardware and software information are stored in non-volatile memory. With its built-in
manageability and latest security applications, Intel® AMT provides the following functions.

• Discover

Allows remote access and management of networked systems even while PCs are powered off;
significantly reducing desk-side visits.

• Repair

Remotely repair systems after OS failures. Alerting and event logging help detect problems
quickly to reduce downtime.

• Protect

Intel AMT’s System Defense capability remotely updates all systems with the latest security
software. It protects the network from threats at the source by proactively blocking incoming
threats, reactively containing infected clients before they impact the network, and proactively
alerting when critical software agents are removed.

Enable Intel® AMT in the Insyde BIOS

1. Power-on the system then press <Del> to enter the main menu of the Insyde BIOS.

2. In the Advanced menu, select Avtive Management Technology Support.

AMT Conguration



ACPI Conguration



CPU Conguration



Video Conguration



Audio Conguration



SATA Conguration



USB Conguration



PCI Express Conguration



ME Conguration

MEBX Conguration



Active Management Technology Supoort



SIO NUVOTON6106D

Main Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility

Security Boot Exit

Rev. 5.0

3. In the Advanced menu, select Enable in the AMT field.

Enable/Disable Intel(R)

Active

Management Technology
BIOS Extension.
Note : iAMT H/W is al­ways enabled. This Option

Just controls the BIOS ex­tension execution

Active Management Technology Support

Intel AMT Support

Un-Congure ME

Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility Rev. 5.0

<Enabled>

<Disabled>

Un-Configure ME

Un-configure ME without password. You can select enabled or disabled.

56

Chapter 6

Chapter 6 Intel AMT Settings www.d.com

4. In the Exit menu, select Exit Saving Changes then select OK.

Enable Intel® AMT in the Intel® Management
Engine BIOS Extension (MEBX) Screen

1. When the system reboots, you will be prompted for a password. The default password is
“admin”. Enter the default password in the space provided under Intel(R) ME Password
then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

MAIN MENU

MEBx Login

> Intel (R) ME General Settings
> Intel (R) AMT Conguration

MEBx Exit

Intel(R) ME Password

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

Exit system setup and save
your changes.

Exit Saving Changes

Load Optimal Defaults
Discard Changes

Main Advanced

F1 Help ↑/↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←/→ Select Item Enter Select  SubMenu F10 Save and Exit

InsydeH20 Setup Utility

Security Boot

Rev. 5.0

Exit

57

Chapter 6

Chapter 6 Intel AMT Settings www.d.com

2. Enter a password in the space provided under Intel(R) ME Password then press Enter. The
password must include:

• 8-32 characters

• Strong 7-bit ASCII characters excluding : , and ” characters

• At least one digit character (0, 1, ...9)

• At least one 7-bit ASCII non alpha-numeric character, above 0x20, (e.g. !, $, ;)

• Both lower case and upper case characters

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

MAIN MENU

MEBx Login

> Intel (R) ME General Settings
> Intel (R) AMT Conguration

MEBx Exit

Intel(R) ME Password

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

Intel (R) ME Password

3. You will be asked to verify the password. Enter the same new password in the space pro­vided under Verify Password then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

MAIN MENU

MEBx Login

> Intel (R) ME General Settings
> Intel (R) AMT Conguration

MEBx Exit

Intel(R) ME Password

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

Verify Password

4. Select Intel(R) ME General Settings then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

MAIN MENU

> Intel (R) ME General Settings

> Intel (R) AMT Conguration

MEBx Exit

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

58

Chapter 6

Chapter 6 Intel AMT Settings www.d.com

5. Select Change Intel(R) ME Password then press Enter.

You will be prompted for a password. The default password is “admin”. Enter the default

password in the space provided under Intel(R) ME New Password then press Enter.

• 8-32 characters

• Strong 7-bit ASCII characters excluding : , and ” characters

• At least one digit character (0, 1, ...9)

• At least one 7-bit ASCII non alpha-numeric character, above 0x20, (e.g. !, $, ;)

• Both lower case and upper case characters

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

INTEL (R) ME PLATFORM CONFIGURATION

Change ME Password

Local FW Update <Enabled>

Intel (R) ME New Password

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

6. Select Local FW Update then press Enter. Select Enabled or Disabled or password
Protected then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

Change ME Password
Local FW Update <Enabled>

[↑↓] = Move Highlight [Enter] = Complete Entry [Esc]= Discard Changes

Disabled
Enabled
Password Protected

7. Select Previous Menu until you return to the Main Menu. Select Intel(R) AMT Con­figuration then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

INTEL (R) AMT CONFIGURATION

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

Manageability Feature Selection < Enabled>
> SOL/Storage Redirection/KVM
> User Consent

Password Policy <Anytime>
> Network Setup
Activate Network Access
Uncongure Network Access <Full Unprovision>
> Remote Setup And Conguration
> Power Control

INTEL (R) ME PLATFORM CONFIGURATION

59

Chapter 6

Chapter 6 Intel AMT Settings www.d.com

8. In the Intel(R) AMT Configuration menu, select Manageability Feature Selection
then press Enter. Select Enabled or Disabled then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

Manageability Feature Selection < Enabled>
> SOL/Storage Redirection/KVM
> User Consent

Password Policy <Anytime>
> Network Setup
Activate Network Access
Uncongure Network Access <Full Unprovision>
> Remote Setup And Conguration
> Power Control

Disabled
Enabled

9. In the Intel(R) AMT Configuration menu, select SOL/Storage Redirection/KVM
then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

SOL/Storage Redirection/KVM

Username and Password < Enabled>
SOL <Enabled>
Storage Redirection <Enabled>
KVM Feature Selection <Enabled>

Menu for FW Redirection Conguration

INTEL (R) AMT CONFIGURATION

10. In the SOL/Storage Redirection/KVM menu, select Username and Password then
press Enter. Select Enabled or Disabled then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed. .

SOL/Storage Redirection/KVM

Username and Password < Enabled>
SOL <Enabled>
Storage Redirection <Enabled>
KVM Feature Selection <Enabled>

Disabled
Enabled

11. In the SOL/Storage Redirection/KVM menu, select SOL then press Enter. Select
Enabled or Disabled then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

SOL/Storage Redirection/KVM

Username and password < Enabled>

SOL <Enabled>

Storage Redirection <Enabled>
KVM Feature Selection <Enabled>

Disabled
Enabled

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

[↑↓] = Move Highlight [Enter] = Complete Entry [Esc]= Discard Changes

[↑↓] = Move Highlight [Enter] = Complete Entry [Esc]= Discard Changes

[↑↓] = Move Highlight [Enter] = Complete Entry [Esc]= Discard Changes

60

Chapter 6

Chapter 6 Intel AMT Settings www.d.com

12. In the SOL/Storage Redirection/KVM menu, select Storage Redirection then press
Enter. Select Enabled or Disabled then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

SOL/Storage Redirection/KVM

Username and password < Enabled>

SOL <Enabled>

Storage Redirection <Enabled>
KVM Feature Selection <Enabled>

Disabled
Enabled

13. In the SOL/IDER/KVM menu, select KVM Feature Selection then press Enter. Select
Enabled or Disabled then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

SOL/Storage Redirection/KVM

Username and password < Enabled>

SOL <Enabled>

Storage Redirection <Enabled>
KVM Feature Selection <Enabled>

Disabled
Enabled

[↑↓] = Move Highlight [Enter] = Complete Entry [Esc]= Discard Changes

[↑↓] = Move Highlight [Enter] = Complete Entry [Esc]= Discard Changes

14. Select Previous Menu until you return to the Intel(R) AMT Configuration menu. Select
User Consent then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME 1205

v11.0.0.Copyright(C) 2003-15 Intel Corporation. All Right s R eserve d.

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

USER CONSENT

User Opt-in < KVM>

Opt-in Congurable from Remote IT < Enabled>

Congure When User Consent Should be Required.

15. In the User Consent menu, select User Opt-in then press Enter. Select None or KVM
or ALL then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

USER CONSENT

User Opt-in < KVM>

Opt-in Congurable from Remote IT < Enabled>

NONE

KVM

ALL

[↑↓] = Move Highlight [Enter] = Complete Entry [Esc]= Discard Changes

61

Chapter 6

Chapter 6 Intel AMT Settings www.d.com

16. In the User Consent menu, select Opt-in Configurable from Remote IT then press
Enter. Select Enabled or Disable Remote Control of KVM Opt-in Policy then press
Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

USER CONSENT

User Opt-in < KVM>

Opt-in Congurable from Remote IT < Enabled>

Disabled
Enabled

17. Select Previous Menu until you return to the Intel(R) AMT Configuration menu. Select
Password Policy then press Enter.

You may choose to use a password only during setup and configuration or to use a pass-

word anytime the system is being accessed.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

Manageability Feature Selection < Enabled>
> SOL/Storage Redirection/KVM
> User Consent

Password Policy <Anytime>
> Network Setup
Activate Network Access
Uncongure Network Access <Full Unprovision>
> Remote Setup And Conguration
> Power Control

INTEL (R) AMT CONFIGURATION

Default Password Only
During Step And Conguration

Anytime

[↑↓] = Move Highlight [Enter] = Complete Entry [Esc]= Discard Changes

[↑↓] = Move Highlight [Enter] = Complete Entry [Esc]= Discard Changes

18. In the Intel(R) AMT Configuration menu, select Network Setup then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

Manageability Feature Selection < Enabled>
> SOL/Storage Redirection/KVM
> User Consent

Password Policy <Anytime>

> Network Setup

Activate Network Access
Uncongure Network Access <Full Unprovision>
> Remote Setup And Conguration
> Power Control

INTEL (R) AMT CONFIGURATION

19. In the Intel(R) ME Network Setup menu, select Intel(R) ME Network Name Set­tings then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

INTEL (R) ME NETWORK SETUP

> Intel (R) ME Network Name Settings

> TCP/ IP Settings

62

Chapter 6

Chapter 6 Intel AMT Settings www.d.com

20. In the Intel(R) ME Network Name Settings menu, select Host Name then press
Enter. Enter the computer’s host name then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

[Enter] = Complete Entry [Esc]= Discard Changes

INTEL (R) ME NETWORK NAME SETTINGS

Host Name _

Domain Name _
Shared/ Dedicated FQDN <Shared>
Dynamic DNS Update <Disabled>

Computer Host Name

21. Select Domain Name then press Enter. Enter the computer’s domain name then press
Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

INTEL (R) ME NETWORK NAME SETTINGS

Host Name _

Domain Name _
Shared/ Dedicated FQDN <Shared>
Dynamic DNS Update <Disabled>

Computer Domain Name

[Enter] = Complete Entry [Esc]= Discard Changes

22. Select Shared/Dedicated FQDN then press Enter. Select Shared or Dedicated then
press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

INTEL (R) ME NETWORK NAME SETTINGS

Host Name _

Domain Name _
Shared/ Dedicated FQDN <Shared>
Dynamic DNS Update <Disabled>

Dedicated
Shared

23. Select Dynamic DNS Update then press Enter. Select Enabled or Disabled then press
Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

INTEL (R) ME NETWORK NAME SETTINGS

Host Name _

Domain Name _
Shared/ Dedicated FQDN < Shar ed>
Dynamic DNS Update <Disabled>

Disabled
Enabled

[↑↓] = Move Highlight [Enter] = Complete Entry [Esc]= Discard Changes

[↑↓] = Move Highlight [Enter] = Complete Entry [Esc]= Discard Changes

63

Chapter 6

Chapter 6 Intel AMT Settings www.d.com

24. Select Previous Menu until you return to the Intel(R) ME Network Setup menu. Select
TCP/IP Settings then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

TCP/ IP SETTINGS

> Wired LAN IPV4 Conguration

25. In the TCP/IP Settings menu, select Wired LAN IPV4 Configuration then press
Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

WIRED LAN IPV4 CONFIGURATION

DHCP Mode <Enabled>

Disabled
Enabled

[↑↓] = Move Highlight [Enter] = Complete Entry [Esc]= Discard Changes

26. In the Intel(R) AMT Configuration menu, select Activate Network Access then
press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

INTEL (R) AMT CONFIGURATION

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

27. In the Intel(R) AMT Configuration menu, select Unconfigure Network Access then
press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

INTEL (R) AMT CONFIGURATION

Manageability Feature Selection < Enabled>

> SOL/Storage Redirection/KVM

> User Consent

Password Policy <Anytime>
> Network Setup

Activate Network Access

Uncongure Network Access <Full Unprovision>
> Remote Setup And Conguration
> Power Control

[↑↓] = Move Highlight [Enter] = Complete Entry [Esc]= Discard Changes

Full Unprovision

Manageability Feature Selection < Enabled>

> SOL/Storage Redirection/KVM

> User Consent

Password Policy <Anytime>
> Network Setup

Activate Network Access

Uncongure Network Access <Full Unprovision>
> Remote Setup And Conguration
> Power Control

64

Chapter 6

Chapter 6 Intel AMT Settings www.d.com

28. In the Intel(R) AMT Configuration menu, select Remote Setup And Configuration
then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

INTEL (R) AMT CONFIGURATION

Manageability Feature Selection < Enabled>

> SOL/Storage Redirection/KVM

> User Consent

Password Policy <Anytime>
> Network Setup
Activate Network Access
Uncongure Network Access <Full Unprovision>

> Remote Setup And Conguration

> Power Control

29. In the Intel(R) Remote Setup And Configuration menu, select Current Provisioing
Mode then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

INTEL (R) REMOTE SETUP AND CONFIGURATION

Current Provisioning Mode

Provisioning Record

Provisioning Server IPV4/IPV6 _
Provisioning Server FQDN _
> RCFG
> TLS PKI

Provisioning Mode:PKI

30. In the Intel(R) Remote Setup And Configuration menu, select Provisioning Re­cord then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

INTEL (R) REMOTE SETUP AND CONFIGURATION

[ESC] = Exit

Current Provisioning Mode

Provisioning Record

Provisioning Server IPV4/IPV6 _

Provisioning Server FQDN _
> RCFG
> TLS PKI

Provision Record is not present

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

31. In the Intel(R) Remote Setup And Configuration menu, select Provisioning server
IPV4/IPV6, enter the Provisioning server address then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

INTEL (R) REMOTE SETUP AND CONFIGURATION

[ESC] = Exit

Current Provisioning Mode
Provisioning Record
Provisioning Server IPV4/IPV6 _

Provisioning Server FQDN _
> RCFG
> TLS PKI

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

Provisioning server address

65

Chapter 6

Chapter 6 Intel AMT Settings www.d.com

32. In the Intel(R) Remote Setup And Configuration menu, select Provisioning server
FQDN, enter the FQDN of Provisioning server then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

INTEL (R) REMOTE SETUP AND CONFIGURATION

[ESC] = Exit

Current Provisioning Mode
Provisioning Record

Provisioning Server IPV4/IPV6 _
Provisioning Server FQDN _
> RCFG
> TLS PKI

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

Enter FQDN of provisioning server

33. In the Intel(R) Remote Setup And Configuration menu, select RCFG then press
Enter, and select Start Configuration then press enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

INTEL (R) REMOTE CONFIGURATION

[ESC] = Exit

Start Conguration

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

34. In the Intel(R) Remote Setup And Configuration menu, select TLS PKI then press
Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

INTEL (R) REMOTE SETUP AND CONFIGURATION

[ESC] = Exit

Current Provisioning Mode
Provisioning Record

Provisioning Server IPV4/IPV6 _

Provisioning Server FQDN _

> RCFG

> TLS PKI

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

35. In the Intel(R) Remote Configuration menu, select Remote Configuration**
then press Enter, select Enabled or Disabled then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

INTEL (R) REMOTE CONFIGURATION

[ESC] = Exit

Remote Conguration** < Enabled>

PKI DNS Sufx _

> Manage Hashes

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

Disabled
Enabled

66

Chapter 6

Chapter 6 Intel AMT Settings www.d.com

36. Select PKI DNS Suffix, Enter the PKI DNS Suffix then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

INTEL (R) REMOTE CONFIGURATION

Remote Conguration** < Enabled>

PKI DNS Sufx _

> Manage Hashes

[Enter] = Select Entry [Esc]= Diacard Changes

Enter PKI DNS Sufx

37. Select Manage Hashes then press Enter, and select one of hash name.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

INTEL (R) REMOTE CONFIGURATION

Remote Conguration** < Enabled>

PKI DNS Sufx _

> Manage Hashes

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

38. In the Intel(R) AMT Configuration menu, select Power Control then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

Manageability Feature Selection < Enabled>
> SOL/Storage Redirection/KVM
> User Consent

Password Policy <Anytime>
> Network Setup
Activate Network Access
Uncongure Network Access <Full Unprovision>
> Remote Setup And Conguration

> Power Control

INTEL (R) AMT CONFIGURATION

39. In the Intel(R) AMT Power Control menu, select Intel(R) AMT ON in Host Sleep
States then press Enter. Select an option then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

INTEL (R) AMT POWER CONTROL

Mobile: ON in S0

Mobile: ON in S0, ME Wake in S3, S4-5 (AC only)

Intel (R) AMT ON in Host Sleep States <Mobile: ON in S0,

ME Wake in S3, S4-5
(AC only)>

Idle Timeout 65535

[↑↓] = Move Highlight [Enter] = Complete Entry [Esc]= Discard Changes

These congurations are effective only after AMT provisioning has started

Manage Hashes

67

Chapter 6

Chapter 6 Intel AMT Settings www.d.com

40. In the Intel(R) AMT Power Control menu, select Idle Timeout then press Enter.
Enter the timeout value (1-65535).

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

INTEL (R) AMT POWER CONTROL

This congurations are effective only after AMT provisioning has started

Intel (R) ME ON in Host Sleep States <Mobile: ON in S0,

ME Wake in S3, S4-5
(AC only)>

Idle Timeout 65535

<ENTER> = Complete Entry [ESC]= Discard Changes

Timeout Value (1-65535)

41. Select Previous Menu until you return to the Main Menu. Select Exit then press Enter.
Type Y then press Enter.

Intel(R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1205

Copyright(C) 2003-15 Intel Corporation. Al l Righ ts Reserv ed.

MAIN MENU

> Intel (R) ME General Settings
> Intel (R) AMT Conguration

MEBx Exit

Exit

[↑↓] = Move Highlight [Enter] = Select Entry [Esc]= Exit

65535

www.d.com

68

Appendix A Troubleshooting Checklist

Appendix A

Appendix A - Troubleshooting Checklist

Troubleshooting Checklist

This chapter of the manual is designed to help you with problems that you may encounter
with your personal computer. To efficiently troubleshoot your system, treat each problem indi­vidually. This is to ensure an accurate diagnosis of the problem in case a problem has multiple
causes.

Some of the most common things to check when you encounter problems while using your
system are listed below.

1. The power switch of each peripheral device is turned on.

2. All cables and power cords are tightly connected.

3. The electrical outlet to which your peripheral devices are connected is working. Test the

outlet by plugging in a lamp or other electrical device.

4. The monitor is turned on.

5. The display’s brightness and contrast controls are adjusted properly.

6. All add-in boards in the expansion slots are seated securely.

7. Any add-in board you have installed is designed for your system and is set up correctly.

Monitor/Display

If the display screen remains dark after the system is turned on:

1. Make sure that the monitor’s power switch is on.

2. Check that one end of the monitor’s power cord is properly attached to the monitor and

the other end is plugged into a working AC outlet. If necessary, try another outlet.

3. Check that the video input cable is properly attached to the monitor and the system’s

display adapter.

4. Adjust the brightness of the display by turning the monitor’s brightness control knob.

The picture seems to be constantly moving.

1. The monitor has lost its vertical sync. Adjust the monitor’s vertical sync.

2. Move away any objects, such as another monitor or fan, that may be creating a magnetic
field around the display.

3. Make sure your video card’s output frequencies are supported by this monitor.

The screen seems to be constantly wavering.

1. If the monitor is close to another monitor, the adjacent monitor may need to be turned off.
Fluorescent lights adjacent to the monitor may also cause screen wavering.

Power Supply

When the computer is turned on, nothing happens.

1. Check that one end of the AC power cord is plugged into a live outlet and the other end
properly plugged into the back of the system.

2. Make sure that the voltage selection switch on the back panel is set for the correct type of
voltage you are using.

3. The power cord may have a “short” or “open”. Inspect the cord and install a new one if
necessary.

Floppy Drive

The computer cannot access the floppy drive.

1. The floppy diskette may not be formatted. Format the diskette and try again.

2. The diskette may be write-protected. Use a diskette that is not write-protected.

3. You may be writing to the wrong drive. Check the path statement to make sure you are
writing to the targeted drive.

4. There is not enough space left on the diskette. Use another diskette with adequate storage
space.

www.d.com

69

Appendix A Troubleshooting Checklist

Appendix A

Hard Drive

Hard disk failure.

1. Make sure the correct drive type for the hard disk drive has been entered in the BIOS.

2. If the system is configured with two hard drives, make sure the bootable (first) hard drive
is configured as Master and the second hard drive is configured as Slave. The master hard
drive must have an active/bootable partition.

Excessively long formatting period.

If your hard drive takes an excessively long period of time to format, it is likely a cable con­nection problem. However, if your hard drive has a large capacity, it will take a longer time to
format.

Serial Port

The serial device (modem, printer) doesn’t output anything or is outputting garbled
characters.

1. Make sure that the serial device’s power is turned on and that the device is on-line.

2. Verify that the device is plugged into the correct serial port on the rear of the computer.

3. Verify that the attached serial device works by attaching it to a serial port that is working
and configured correctly. If the serial device does not work, either the cable or the serial
device has a problem. If the serial device works, the problem may be due to the onboard
I/O or the address setting.

4. Make sure the COM settings and I/O address are configured correctly.

Keyboard

Nothing happens when a key on the keyboard was pressed.

1. Make sure the keyboard is properly connected.

2. Make sure there are no objects resting on the keyboard and that no keys are pressed dur­ing the booting process.

System Board

1. Make sure the add-in card is seated securely in the expansion slot. If the add-in card is
loose, power off the system, re-install the card and power up the system.

2. Check the jumper settings to ensure that the jumpers are properly set.

3. Verify that all memory modules are seated securely into the memory sockets.

4. Make sure the memory modules are in the correct locations.

5. If the board fails to function, place the board on a flat surface and seat all socketed com­ponents. Gently press each component into the socket.

6. If you made changes to the BIOS settings, re-enter setup and load the BIOS defaults.