Dexter Laundry T-400 On-Premise, T-350 SWD, T-450 SWD, T-750 SWD, T-300 Operator's Manual

INDUSTRIAL WASHER
MODEL T-400 ON-PREMISE
V-SERIES CONTROL

OPERATOR’S MANUAL

INSTALLATION & OPERATION

INSTRUCTIONS

Please read this information and retain for reference.

WARNING - THIS WASHER IS EQUIPPED WITH DEVICES AND FEATURES RELATING TO ITS SAFE
OPERATION. TO AVOID INJURY OR ELECTRICAL SHOCK, DO NOT PERFORM ANY SERVICING UNLESS
QUALIFIED TO DO SO.

IT IS THE RESPONSIBILITY OF THE OWNER TO CHECK THIS EQUIPMENT ON A FREQUENT
BASIS TO ASSURE ITS SAFE OPERATION.

A machine should NOT be allowed to operate if any of the following occur:

- Excessively high water level.

- If machine is not connected to a properly grounded circuit.

- If the door does not remain securely locked during the entire cycle.

- Vibration or shaking from an inadequate mounting or foundation.

WARNING - SAFETY PRECAUTIONS

- Always shut off power and water supply before servicing.

- Do not overload the washer.

- Do not open door when cylinder is in motion or it contains water.

- Do not bypass any safety devices of this washer.

- Do not use volatile or flammable substances in or near this washer.

- Keep all panels in place. They protect against shock and injury and add rigidity to the washer.

PREVENTIVE MAINTENANCE REQUIREMENTS

DAILY

- Check that the loading door remains securely locked and cannot be opened during an entire

cycle.

- Check the water connections for leaks.

- Clean the top, front, and sides of the cabinet to remove residue.

- Clean the soap dispenser and lid and check that all dispenser mounting screws are in-place and

tight.

- Check the drain valve for leaking and that it opens properly.

- Check the loading door for leaks. Clean the door seal of all foreign matter.

- Leave the loading door open to aerate the washer when not in use.

QUARTERLY

- Make sure the washer is inoperative by switching off the main power supply.

- Check the V-belts for wear and proper tension.

- Clean lint and other foreign matter from around motor.

- Check all water connections for leaks.

- Wipe and clean the inside of the washer and check that all electrical components are free of

moisture and dust.

- Remove and clean water inlet hose filters. Replace if necessary.

- Check anchor bolts. Retighten if necessary

IMPORTANT: Replace any and all panels that were removed to perform daily and/or quarterly
maintenance.

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TABLE OF CONTENTS

MODEL

T-400 30 LB. WASHER

CAPACITY

30 LBS/4 CUBIC FT. (13.6 kg/113 L)

CYLINDER SIZE

25” DIA X 14 1/8” DEEP (63.5cm X 36cm)

ELECTRICAL

208-240 VAC, 60 HZ, 1 OR 3 PHASE

DRIVE SYSTEM

SOFT START REVERSING INVERTER DRIVE, 2 HP MOTOR

WASH SPEED

50 RPM

INTERMEDIATE

EXTRACT

411 RPM (60 G’S)

FINAL EXTRACT

531 RPM (100 G’S)

MACHINE CONTROL

PROGRAMMABLE COMPUTER UP TO 6 CYCLES

WATER INLET

2 SOLENOID OPERATED VALVES
FLOW RATE: 9 GAL/MIN (34 L/MIN) EACH, 30-120 PSI

DRAIN VALVE

3” (76 mm) DIAMETER

1 INSTALLATION INSTRUCTIONS .......................................................................... 3

1.1 FOUNDATION REQUIREMENTS ...................................................................... 3

1.2 MOUNTING .................................................................................................. 3

1.3 PLUMBING ................................................................................................... 7

1.4 DRAIN ......................................................................................................... 7

1.5 PROTECTIVE FILM ........................................................................................ 7

1.6 ELECTRICAL ................................................................................................. 7

1.6.1 INSTALLING THE ELECTRICAL CONNECTION ........................................... 7

1.6.2 FUSING REQUIREMENTS......................................................................... 8

1.6.3 CONTROLS TRANSFORMER (208-240V models only) ................................ 8

1.6.4 MAXIMUM SPIN SPEED ADJUSTMENT ...................................................... 9

1.7 INJECTION SOURCE CONNECTIONS ............................................................ 10

1.8 OPERATION CHECK .................................................................................... 10

2 OPERATING INSTRUCTIONS ............................................................................. 11

2.1 STARTING THE WASHER ............................................................................. 11

2.2 END OF CYCLE ........................................................................................... 12

2.3 SAFETY DOOR LOCK ................................................................................... 12

2.4 VARIABLE FREQUENCY DRIVE INDICATORS ................................................ 12

3 MACHINE PROGRAMMING INSTRUCTIONS ........................................................ 13

3.1 EDITING AN EXISTING CYCLE ..................................................................... 13

3.2 DEFAULT WASHER CYCLE PROGRAMS ......................................................... 15

3.3 RAPID ADVANCE MODE .............................................................................. 19

4 WASHER ERROR CODES ................................................................................... 20

5 TROUBLESHOOTING ........................................................................................ 22

6 SERVICE AND PARTS ........................................................................................ 26

Table 1: Washer Specifications

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1 INSTALLATION INSTRUCTIONS

All washers must be installed in accordance with all local, state and national
building, electrical, plumbing and other codes in effect in the area.

WARNING:
THESE INSTALLATION AND SERVICING INSTRUCTIONS ARE FOR USE
BY QUALIFIED PERSONNEL ONLY. TO AVOID INJURY AND ELECTRICAL
SHOCK, DO NOT PERFORM ANY SERVICING OTHER THAN THAT
CONTAINED IN THE OPERATING INSTRUCTIONS, UNLESS QUALIFIED.

1.1 FOUNDATION REQUIREMENTS

This machine is designed for use on or over bare concrete floor - not to be
used above combustible flooring, such as carpet or wood. The washer
must be securely bolted to a substantial concrete floor, or mounted upon
a suitable base that is securely bolted to a substantial concrete floor.

CARE MUST BE TAKEN WITH ALL FOUNDATION WORK TO ENSURE A
STABLE UNIT INSTALLATION, ELIMINATING POSSIBILITIES OF
EXCESSIVE VIBRATION.

All installations require concrete floors 6 inches (150mm) or thicker.
Anchor bolts or expansion anchors must be of a quality grade and a
minimum of 1/2 inch (14 mm) diameter. Mounting hardware is not
provided with the machine.

1.2 MOUNTING

A concrete pedestal or steel-mounting base that elevates the machine
approximately 6 inches (150 mm) above the floor level is recommended to
provide easy access to the loading door. Allow a minimum 24 inches
(600mm) of clearance behind the rear of the machine to provide access
for motor service. Refer to Figures Figure 1-1 and Figure 1-2 for machine
bolt-down dimensions. Contact a Dexter laundry equipment distributor for
recommended steel mounting bases.

If an elevated concrete pedestal is desired, it should be embedded into
the existing floor. Anchor bolts should be 1/2" x 8" (14 mm x 200 mm),
grade 5 or better, headed by a 4 inch (10 cm) square fish plate and

should protrude 1 7/8” (48 mm) above the finished surface of the

pedestal.

EXPANSION ANCHORS ARE NOT RECOMMENDED FOR USE IN CONCRETE
PEDESTALS BECAUSE THE ANCHORS ARE TOO CLOSE TO AN EDGE,
CAUSING IT TO BREAK OUT.

Refer to Figures Figure 1-1 and Figure 1-3 for recommended concrete
pedestal dimensions. Refer to Figure Figure 1-4 for overall machine
mounting dimensions.

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Figure 1-1: Concrete Pedestal Mounting

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Figure 1-2: Floor Outline

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Figure 1-3: Machine Mounting Detail

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Figure 1-4: T-400 Industrial Washer Mounting Diagram

1.3 PLUMBING

Two 48 inch (1.22 m) water supply hoses are provided with each machine.
The threaded connections on the hoses are ¾-11 ½ NHT.

Separate hot and cold water lines must be supplied to the machine,
maintaining 30 psi to 120 psi (207 kPa to 827 kPa) water flow pressure. A

140°F (60°C) hot water supply is recommended for best washing results.

Do not exceed 180°F (82°C) water temperature.

1.4 DRAIN

The drain outlet tube at the rear of the machine is 3” (76 mm) in
diameter. Any drain hose used must be lower than the drain valve to
assure proper draining.

1.5 PROTECTIVE FILM

The machine may have protective adhesive film on the front control panel
label area and on the front, top, and side stainless steel panels. The film
may be peeled off before putting the machine into service.

1.6 ELECTRICAL

The Dexter T-400 single/three-phase 208-240VAC 60 Hz washing
machines are intended to be permanently installed appliances. No power
cord is provided. The machine should be connected to an individual
branch circuit not shared by lighting or other equipment. The connection
should be sheathed in liquid tight flexible conduit, or equivalent, with
conductors of the proper size and insulation. A qualified technician should
make such connections in accordance with the wiring diagram with a
minimum 12 gauge wire.

WARNING:

SHUT OFF POWER AND WATER BEFORE OPENING ANY SERVICE

PANELS.

1.6.1 INSTALLING THE ELECTRICAL CONNECTION

1.6.1.1 Disconnect all power to the washer.

1.6.1.2 Remove the top panel of the washer and locate the

power terminal block near the back of the control
compartment.

1.6.1.3 If power is 208-240-3PH-60Hz, connect L1, L2, L3

1.6.1.4 If power is 208-240-1PH-60Hz, connect L1, L2 and

NOTE: It is important that the grounding screw next to the power
terminal block TB-1 be connected to a good external ground.

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and Ground. If there is a high leg, it must be
connected to L3.

Ground.

1.6.2 FUSING REQUIREMENTS

Single- and Three -phase 208-240VAC models:

15 AMP TIME-DELAY (DUAL ELEMENT) FUSE (or equivalent circuit
breaker)

1.6.3 CONTROLS TRANSFORMER (208-240V models only)

The controls transformer is located inside the control trough and
steps a range of 208 to 240 volts down to 115 volts. There are two
terminals on the controls transformer for the primary (incoming)
power. Use the terminal marked “208V” for power supplies
between 208 and 219 volts. Use the terminal marked “240V” for
power supplies between 220 and 240 volts. Refer to Figure 1-5 for
control transformer connections.

Figure 1-5: Control Transformer Connections

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1.6.4 MAXIMUM SPIN SPEED ADJUSTMENT

MI1 MI2 MI3 MI4 MI5 MI6

DCM
(Left)

DCM
(Right)

24V ACM AVI ACI 10V M01

60 G X X
80 G X X

100 G

60 G X X
100 G X X
140 G X X

200 G

100 G X X
140 G

200 G

Max Spin

Speed

V Series Washer

Model

REMOVE Brown Jumper between MI5/M01

Default Setting (With Factory Installed Brown Jumper)

Default Setting (No Jumper Required)

Default Setting (No Jumper Required)

Jumper Terminal Locations on Variable Frequency Drive (VFD)

T-300, T-400,
T-600, T-900,

T-1200

T-350, T-450,

T-750

T-950, T-1450

If desired, the washer can be adjusted to limit the maximum
extract spin speed for all wash cycles.

To make this adjustment, a jumper wire must either be installed or
removed on the Variable Frequency Drive (VFD), depending on the
washer model and desired speed. This Dexter jumper part number
8220-057-036 (qty 1) is factory supplied on terminal points “10V”
and “RC”. Remove this jumper to make new jumper connections if
necessary. Refer to Figure 1-6 for the approximate location of the
control terminations on the Variable Frequency Drive (VFD) and
Table 2 for appropriate jumper connection points indicated with an
“X” for the desired maximum spin speed setting. If no adjustment
to default spin speed is desired, do not remove or add any wires on
VFD.

Figure 1-6: Control Terminations on Variable Frequency Drive

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Table 2: Spin Speed Adjustment Jumper Locations

1.7 INJECTION SOURCE CONNECTIONS

Dexter

Recommended

Connections

Controller

Programmed

Signals

Injection

Terminal Block

Circuits

Detergent

1

A

Bleach

2 B Starch

3

C

Sour/Softener

4 D

5

A and B

6

C and D

0 None

The washer control may be programmed to send six 120V output signals
for a chemical injection system of up to four chemical sources. The
signals are not intended as a power source and must be limited to less
than 100 milliamps of current. There is a separate terminal block for
connection of the external injection signals. For the injection sources,
program codes 0 through 6 and their respective terminal block
connections are as shown in Table 3.

Table 3: Injection Signal and Circuit Identification

Chemical Injection hoses are to be inserted into the injection inlet at the
upper right rear of the washer. These hoses should be inserted into the
round PVC pipe a minimum of 14" (35.5 cm) and a maximum of 18" (45.7
cm) to eliminate chemical buildup in the pipe and/or restrict water flow to
the tub. Secure the hoses as required.

1.8 OPERATION CHECK

After all mounting, plumbing and electrical work is completed, select any
desired wash cycle and run the machine through a complete wash cycle.
Check for water leaks and verify proper operation.

During intermediate spin and final spin, the cylinder should turn in a
counterclockwise direction when viewed from the front of the machine.
If spin is clockwise, the T1 and T2 motor wires connecting to terminal T1
and T2 on the variable frequency drive should be swapped. Remove
power to the machine before opening service panels and swapping wires.

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2 OPERATING INSTRUCTIONS

2.1 STARTING THE WASHER

2.1.1 Turn on power to the washer.

2.1.2 Ensure washer is in “RUN” mode.

Locate the “RUN/PROGRAM” key switch and key. The current

mode is indicated by the alignment of the key slot. If washer is not
in “RUN” mode, insert and turn the key to the “RUN” position.

2.1.3 Load the laundry.

Place laundry loosely into the cylinder and latch the door securely.
Be sure laundry does not get caught between the door gasket and
tub front when closing the door. Maximum load is 30 pounds
clothes, dry weight. Do not load the washer with more than 30
pounds.

NOTE: To begin closing the door, the handle must be in the
horizontal position. After moving the door to the closed position,
the handle must be turned down to the vertical position in order to
latch the door for machine operation.

2.1.4 Select wash cycle.

Select the appropriate cycle number (1 through 6) for the type of
load being washed. See the default cycle descriptions in section

3.2. Use the “UP” and “DOWN” keys to change the two digit cycle
number on the display to the desired cycle.

2.1.5 Add washing chemicals.

If not using a chemical injection system, add low sudsing powdered
detergent into the “DETERGENT” compartment of the automatic
dispenser on the top of the washer.

If liquid wash products are used in the “DETERGENT”
compartment, they must be added at the beginning of the wash
cycle.

If desired, add fabric softener to the “FABRIC SOFTENER”
compartment. Use the amount of fabric softener as recommended
by the manufacturer.

If the machine is set for pre-wash, washing products can be added
to the round opening of the dispenser or put in with the clothes
when loading the washing machine.

If bleach is desired, DO NOT place into dispenser until bleach light
blinks during the wash cycle.

2.1.6 Press “START”.

The display will go blank for a moment and then display the cycle
time in minutes. The door will lock and remain locked until the end
of the cycle.

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Washer Condition

“READY”

LED

Status

“RUN”

LED Status

“FAULT”

LED

Status

Idle Mode
(No Cylinder Movement)

ON

OFF

OFF

Tumbling

ON

ON

OFF

Stop from Tumble

ON

FLASHING

OFF

Ramp to Intermediate or
Final Extract Spin

ON

ON

OFF

Spinning
(Intermediate or Final)

ON

ON

OFF

Stop from Spin
(Intermediate or Final)

ON

FLASHING

OFF

Faulted

ON

OFF

ON

2.2 END OF CYCLE

When the cycle is complete, the time will display “0” and a 5-second tone
will sound. The door can now be opened. Immediately remove contents
of washer. Leave the door open when the machine is not in use.

2.3 SAFETY DOOR LOCK

This machine is equipped with a safety door lock that locks the door when
the cycle is started until the cycle is complete. The door lock prevents
opening the door for up to 3 minutes if the power is interrupted during
the cycle.

2.4 VARIABLE FREQUENCY DRIVE INDICATORS

There are three small red LEDs located on the upper Variable Frequency
Drive (VFD) cover. They are labeled as “READY”, “RUN”, and “FAULT”
and can be used for troubleshooting. The definitions of the LEDs are
listed in Table 4 below.

Table 4: Variable Frequency Drive Indicators

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3 MACHINE PROGRAMMING INSTRUCTIONS

FINAL

RINSE

PRE

WASH

FLUSH

WASH

RINSE

SPIN

This Dexter washer is programmed with 6 factory default programs available for
use immediately after installation. Any of these cycles, listed and detailed in
section 3.2, can be customized to include up to 8 baths with various defined
settings including Cycle Time, Water Temperature, Water Level, Type of Fill, Spin
Time, and Injection Source. Programming can be accomplished manually using
the machine controls or by connecting to the machine control using a PDA
(Personal Digital Assistant). For instructions on using a PDA with this washer
control, please contact your local Dexter laundry equipment distributor. Please
read below for manual programming instructions.

3.1 EDITING AN EXISTING CYCLE

3.1.1 Turn on the power to the washer.

Washer must be in idle mode to program.

3.1.2 Ensure washer is in “PROGRAM” mode.

Locate the “RUN/PROGRAM” key switch and key. The current

mode is indicated by the alignment of the key slot. If washer is not

in “PROGRAM” mode, insert and turn the key to the “PROGRAM”

position.

The display will show “C__0”. The “ADD BLEACH” light will blink
and will continue to blink during the programming mode.

3.1.3 Select cycle to alter.

Press the “DOWN” or “UP” buttons on the keypad, as shown in
Figure 3-1, until the desired cycle number, 01 through 06, is
displayed.

Figure 3-1: Washer Control Keypad Layout

3.1.4 Press “START” to enter the cycle.

The display should now show a “b”.

3.1.5 Select a bath to alter.

Press the “UP” and “DOWN” buttons to select a bath. The mode
indicator lights, as shown in Figure 3-2, illuminate to indicate which
bath is being selected.

There are 8 available baths to program: FLUSH, PREWASH, WASH,

8514-238-001 REV PR page 13

Figure 3-2: Washer Mode Lights

RINSE1, RINSE 2, RINSE 3, RINSE 4, and FINAL RINSE.

SETTING

DISPLAY

OPTIONS

Cycle Time

Ct**

Two-digit amount of time for bath in minutes.

- 00 to 15 minutes for Flush, Prewash, Wash,

Rinse 1, 2, 3 and 4. If the time is set to 00,
then the bath will be eliminated from the
cycle.

- 01 to 15 minutes for Final Rinse.

Water
Temperature

t_**

HH for hot water
CH for warm water
CC for cold water
EE for no water2

Water Level

L_**

Lo for low level
HI for high level

Type of Fill1

dF_*

d for delayed fill (default)
t for timed fill

Spin Time

S_**

Two-digit amount of time for spin in minutes.

- 00 to 10 minutes for Flush, Prewash, Wash,

Rinse 1, 2, 3 and 4

- 01 to 10 minutes for Final Rinse

Injection
Source2

IS_*

Single-digit code indicating injector signal(s), 0 to 6.

When “RINSE” is illuminated, up to 4 rinses may be programmed.
Each rinse is shown on the display as “b r1” through “b r4”.

3.1.6 Press “START” to display the settings.

Available settings to alter in each bath are Cycle Time, Water
Temp, Water Level, Type of Fill, Spin Time, and Injection Source.

3.1.7 Input settings.

The first setting to alter is the Cycle Time, shown on the display as

“Ct**” where ** is a placeholder for the options digits. Use the
“DOWN” and “UP” keys to set the desired time in minutes and
press “START” to advance to the next setting. If no change is
desired, press “START” to advance to the next setting. Repeat

process for each setting. Each bath setting can be programmed
with the options shown in Table 5.

Table 5: Bath Program Settings

1

A delayed fill will pause the cycle time countdown until the selected low level is
reached. A timed fill will allow the cycle time countdown to continue regardless
of water level reached.

2

Codes for injections sources are defined in Table 3. When “EE” is selected in
the Water Temperature setting, the electronic controller prohibits injection
signals. The programmed injection source value is ignored.

8514-238-001 REV PR page 14

3.1.8 To exit the programming of a bath, press the “STOP” button.

If desired, repeat steps 3.1.5 through 3.1.7 to program another
bath.

3.1.9 To select a different cycle to program, press the “STOP” button

Cycle #

Recommended Use

1

Sheets & Pillowcases (Health Care)

2

Towels / Pads / Diapers (Health Care)

3

White Towels (Hotel / Motel)

4

Guest Laundry (Hotel / Motel or Health Care)

5

Rags & Mops (Hotel / Motel)

6

Colored Cotton Linen (Food & Beverage)

again.

If desired, repeat steps 3.1.3 through 3.1.8 to program another
cycle.

3.1.10 To end programming, turn the key to “RUN” position.

It is recommended when changes are made to one or more of the
preset programs that the cycle number and the changes be
documented for later reference. Blank cycle tables have been
provided at the end of section 3.2.

NOTE: The Wash Cycle programming mode will automatically exit and
return to the Idle mode if no buttons are pressed for one minute.

3.2 DEFAULT WASHER CYCLE PROGRAMS

The factory default cycles pre-programmed into the washer are listed with
each bath and setting option in this section.

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Cycle 1 Sheets & Pillowcases (Health Care)

Bath

Bath Cycle

Time (min.)

Water

Temp.

Water

Level

Delay

Fill

Spin Time

(min.)

Injection Source

Flush

3

CH

HI d

Prewash

2

CH

HI d Wash

7

HH

LO d

1 (Detergent)

Rinse 1

7

HH

LO d

2 (Bleach)

Rinse 2

2

CH

HI d 1

Rinse 3

2

CH

HI d Rinse 4

Final Rinse

4

CH

LO d 4

4 (Sour/Soft)

Bath

Bath Cycle

Time (min.)

Water

Temp.

Water

Level

Delay

Fill

Spin Time

(min.)

Injection Source

Flush

3

CH

HI d

Prewash

2

CH

HI d

Wash

7

HH

LO d

1 (Detergent)

Rinse 1

1

HH

HI d

Rinse 2

7

HH

LO d

2 (Bleach)

Rinse 3

2

CH

HI d 1

Rinse 4

2

CH

HI d

Final Rinse

4

CH

LO d 5

4 (Sour/Soft)

Bath

Bath Cycle

Time (min.)

Water

Temp.

Water

Level

Delay

Fill

Spin Time

(min.)

Injection Source

Flush

Prewash

Wash

7

HH

LO d

1 (Detergent)

Rinse 1

1

HH

HI d

Rinse 2

7

HH

LO d

2 (Bleach)

Rinse 3

2

CH

HI d 1

Rinse 4

2

CH

HI d

Final Rinse

4

CH

LO d 5

4 (Sour/Soft)

Cycle 2 Towels / Pads / Diapers (Health Care)

Cycle 3 White Towels (Hotel / Motel)

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Cycle 4 Guest Laundry (Hotel / Motel or Health Care)

Bath

Bath Cycle

Time (min.)

Water

Temp.

Water

Level

Delay

Fill

Spin Time

(min.)

Injection Source

Flush

3

CH

HI d

Prewash

Wash

7

HH

LO d

5 (Detergent/Bleach)

Rinse 1

2

HH

HI d

Rinse 2

2

CH

HI d

Rinse 3

2

CH

HI d

Rinse 4

Final Rinse

4

CH

LO d 4

4 (Sour/Soft)

Bath

Bath Cycle

Time (min.)

Water

Temp.

Water

Level

Delay

Fill

Spin Time

(min.)

Injection Source

Flush

3

CH

HI d

Prewash

2

CH

HI d

Wash

2

CH

HI d

Rinse 1

7

HH

LO d

1 (Detergent)

Rinse 2

2

HH

HI d

Rinse 3

7

HH

LO d

2 (Bleach)

Rinse 4

2

CH

HI d 1

Final Rinse

2

CH

LO d 5

Bath

Bath Cycle

Time (min.)

Water

Temp.

Water

Level

Delay

Fill

Spin Time

(min.)

Injection Source

Flush

2

CH

HI d

Prewash

Wash

10

HH

LO d

1 (Detergent)

Rinse 1

7

HH

LO d

2 (Bleach)

Rinse 2

2

CH

HI d 1

Rinse 3

2

CH

HI d

Rinse 4

Final Rinse

4

CH

LO d 4

6 (Sour/Starch)

Cycle 5 Rags & Mops (Hotel / Motel)

Cycle 6 Colored Cotton Linen (Food & Beverage)

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Cycle _____ Description _________________________________

Bath

Bath Cycle

Time (min.)

Water

Temp.

Water

Level

Delay

Fill

Spin Time

(min.)

Injection Source

Flush

Prewash

Wash

Rinse 1

Rinse 2

Rinse 3

Rinse 4

Final Rinse

Bath

Bath Cycle

Time (min.)

Water

Temp.

Water

Level

Delay

Fill

Spin Time

(min.)

Injection Source

Flush

Prewash

Wash

Rinse 1

Rinse 2

Rinse 3

Rinse 4

Final Rinse

Bath

Bath Cycle

Time (min.)

Water

Temp.

Water

Level

Delay

Fill

Spin Time

(min.)

Injection Source

Flush

Prewash

Wash

Rinse 1

Rinse 2

Rinse 3

Rinse 4

Final Rinse

Cycle _____ Description _________________________________

Cycle _____ Description _________________________________

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3.3 RAPID ADVANCE MODE

Rapid Advance mode is a key-controlled override to interrupt the current
cycle, drain the water, and advance to the next mode of the wash cycle,
including Pre Wash, Wash, Rinse, Final Rinse, Spin. The indicator lights
will show to which segment the cycle has been advanced.

To enter the Rapid Advance mode, turn the key counter-clockwise (CCW).
The Rapid Advance setting is not marked next to the key, but turning the
key CCW until it stops selects this mode. The Rapid Advance mode can
be entered from either the Idle mode or during the cycle. If the cycle has

not yet started, press the “START” button. To rapid advance to the next
step in the wash cycle, push both the “UP” and “START” buttons at the
same time. The display will show “Ad” (advance) in the display. The

washer will advance to the next bath segment only after the water is
drained from the washer.

Note:

- The time displayed may not be accurate.

- The cycle will continue in rapid advance mode even if the key is

turned to “RUN” and/or removed.

- Rapid advance cannot skip the final 1-minute tumble of the cycle,

and the door lock may remain activated for a couple minutes after
the cycle has been completed.

- The chemical injection signals will NOT operate in Rapid Advance

mode.

To end the cycle and exit the Rapid Advance mode without waiting for the
time to count down, push and hold the STOP button for 5 seconds or
more.

8514-238-001 REV PR page 19

8514-238-001 REV PR page 20

4 WASHER ERROR CODES

Fault #

(F #)

Description

Customer Action

1

The door failed to close and lock or the door
failed to remain locked after three tries of
latching the door and starting during the cycle.

Turn off the power to the washer. Check wire connections to door /lock switches. Check
wire connections from switches to controller. If necessary door lock mechanism should be
adjusted by a qualified person. Turn on the power to the washer. (See Note)

2

The washer tub does not fill with water within 7
minutes. The wash cycle will continue. The F
2 will flash three times, then wait for 30
seconds. The error will clear at the end of the
cycle.

Turn of the power to the washer. Check the operation of the water valves. Check the
incoming water pressure. Check for blocked or restricted water flow. Check to ensure the
drain valve is functioning properly. Turn on the power to the washer. (See Note)

3

Memory error in controller.

Turn off the power to the washer. Wait one minute. Turn power back on to the washer. If
the problem returns, clear the fault with the Palm. If the problem returns again, replace the
washer controller.

4

Washer controller communication error

Turn off the power to the washer. Wait one minute. Turn power back on to the washer. If
the problem returns, replace the washer controller.

5

Pressure Switch error ( only OPL )- when the
high level sensor indicates full but the lower
one indicates empty. The wash cycle will
continue. The F 5 will flash three times, then
wait for 30 seconds. The error will clear at the
end of the cycle.

Turn off the power to the washer. Replace the pressure switch. Turn on power to the
washer. (See Note)

6

Wrong washer size for drive type.

Turn off the power to the washer. Check to ensure all the harnesses are properly connected
to the controller. Check to ensure the drive horsepower is proper for this size of washer.
Turn on power to the washer. (See Note) If problem reappears, contact your Dexter
representative.

7

Wrong size drive installed

Turn off the power to the washer. Check to ensure all the harnesses are properly connected
to the controller. Check to ensure the drive horsepower is proper for this size of washer.
Contact your Dexter representative.

8

The washer tub does not empty within 7
minutes. The wash cycle will continue. The F 8
will flash three times, then wait for 30 seconds.
The error will clear at the end of the cycle.

Turn off the power to the washer. Check to ensure the drain valve is operating properly.
Check to ensure the pressure switch tube is clear of blockage. Check to ensure the pressure
switch is operating proper. Correct any located problems. Turn on power to the washer.
(See Note)

9

The washer tub does not reach the spin target
frequency within 200 seconds. The wash cycle
will continue. The F 9 will flash three times,
then wait for 30 seconds. The error will clear
at the end of the cycle.

Turn off the power to the washer. Inspect the washer to ensure the tub spins freely. If
restricted, then clear the blockage. Test washer. If tub spins freely, the drive needs to be
replaced.

10

After a spin the washer tub does not stop
within 150 seconds.

Turn off the power to the washer. Inspect the braking resistors and the connecting wiring to
the drive braking resistors mounted in the top of the washer. If the resistors and wiring is
correct, then replace the drive.

8514-238-001 REV PR page 21

11

The drive size setting has changed.

Turn off the power to the washer. Check to ensure all the harnesses are properly connected
to the controller. Check to ensure the drive horsepower is proper for this size of washer.
Turn on power to the washer. (See Note) If problem reappears, contact your Dexter
representative.

12

Washer controller internal error

Turn off the power to the washer. Wait one minute. Turn on the power to the washer.
(See Note) If problem reappears, contact your Dexter representative.

13

The control cannot communicate with the drive

Turn the power off to the washer. Check the data cable between the controller and the
drive. If no problem is observed, turn on power to the washer and test. (See Note) If
problem reappears, contact your Dexter representative.

14

Over-current on the drive or motor.

Turn the power off to the washer. Check the washer motor to ensure it turns freely. Check
the wiring connections to the drive and motor. If no problem is observed, turn on power to
the washer and test. (See Note) If problem reappears, contact your Dexter representative.

15

Over-voltage on the drive or motor.

Turn the power off to the washer. Check the washer motor to ensure it turns freely. Check
the wiring connections to the drive, braking resistors and motor. Measure incoming line
voltage. If no problem is observed, turn on power to the washer and test. (See Note) If
problem reappears, contact your Dexter representative.

16

Overheating of the drive

Turn the power off to the washer. Allow the drive to cool. Check the cooling fins of the
drive to ensure proper airflow. Check the wiring to the drive including the fan wiring. If no
problem is observed, turn on power to the washer and test. (See Note) If problem
reappears, contact your Dexter representative.

17

Overload of the drive or motor

Turn the power off to the washer. Check the washer motor to ensure it turns freely. Check
the wiring connections to the drive and motor. If no problem is observed, turn on power to
the washer and test. (See Note) If problem reappears, contact your Dexter representative.

18

Ground Fault to the drive

Turn the power off to the washer. Check the wiring connections to the drive and motor.
Check the ground wiring of the drive, motor and incoming connection to ensure a proper
ground is present. If no problem is found, contact your Dexter representative.

19

Low Voltage to the drive

Turn the power off to the washer. Check the wiring connections to the drive and motor. If
no problem is observed, turn on power to the washer and test. (See Note) Measure the
incoming line voltage. If problem reappears, contact your Dexter representative.

20

Internal drive error

Turn the power off to the washer. Wait one minute. Turn the power on to the washer.
(See Note) If problem reappears, contact your Dexter representative.

21

Data error on communications between the
controller and drive

Turn the power off to the washer. Check the data cable between the controller and the
drive. If no problem is observed, turn on power to the washer and test. (See Note) If
problem reappears, contact your Dexter representative.

Note: Whenever power is turned off to the washer, it must remain off for one minute. The washer will not operate properly if this is not done.

5 TROUBLESHOOTING

Symptom

Probable
Cause

Suggested Remedy

Machine does
not start

Power Supply

Check these areas: Circuit breakers, Voltage, Power
leads, Power connections. Is front display LED lit?

Door Switch

Check for continuity through door switch when door is
closed. If no continuity, adjust or replace door switch.

Control Breaker
or Fuse

Check 1.5 amp (T-950, T-1200, T-1450 use 2.5amp)
breaker or fuse for continuity. If no continuity, replace
breaker or fuse.

Control
Transformer

Check voltage output from control transformer for
120VAC. If voltage is incorrect, replace transformer.

Check PCB board

Check all wire connections for sure contacts.

Check wiring
between PCB

Check data cable phone type connectors unplug and VFD
and replug with power removed.

Check Relay PCB

Check all wire connections for sure contact.

Check Door Lock
Mechanism

Check that 120 v power is at mechanism after start
button is pressed.

Door does not
lock

Check display for
fault code

Does F1 show on the front of display? If yes, follow tests
described in fault code section.

Door locking
mechanism

Check to einsure that mechanism is receiving 120VAC
from main relay PCB. If it is, replace.

Door Switch

Check for continuity through door latch switch when door
closed. If no continuity, adjust or replace door switch.

Door will not
open

Thermoactuator

Check to see if thermoactuator(s) and/or its mechanism
is stuck or binding and not allowing the door lock
mechanism to open. Check to be sure that the locking
thermoactuator is not receiving 120VAC during the last 1
1/2 minutes of the cycle. Also check to see that the
unlocking thermoactuator is receiving 120VAC during the
last minute of the cycle. If the thermoactuators do not
receive voltage at the correct times, change the timer. If
the timing and voltage are correct, replace the
thermoactuator.

Door will not
open

Door Rod

Check to see that door rod from mechanism to lock
assembly is long enough to allow lock assembly to
disengage. If not, adjust rod.

Door locking
mechanism

Check that door lock mechanism is not stuck closed. If
stuck, replace.

CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause
improper and dangerous operation. Verify proper operation after servicing.

ATTENTION: Lors des opérations d'entretien des commandes, étiqueter tous les fils avant de les déconnecter.
Toute erreur de câblage peut être une source de danger et de panne.

If any of the following symptoms occur on this washer, check the suggested remedies listed below. If all
probable causes have been eliminated and the symptom still exists, contact your local Dexter agent for
further troubleshooting assistance. See contact information at the end of this manual. Parts & Service
Manuals from Dexter are also available for further troubleshooting assistance.

8514-238-001 REV PR page 22

No hot water
in detergent
dispenser

Water Valve Coil

Check coil continuity at terminals and replace if no
continuity. 120 V power only on for 20 second in wash
bath.

Water Inlet

Check water inlet screens for blockage and clean screens
if necessary.

Water

Check to insure that water is turned on and operating.

P-20 Wire
Harness

Check black & white wire harness.

Hot water
does not
enter tub in
wash

Water Valve Coil

Check coil continuity at terminals and replace if no
continuity. Check for 120 V power from main relay PCB.

Water Inlet

Check water inlet screens for blockage and clean if
necessary.

Water

Check to insure that water is turned on and operating.

Blk or Wht wire at
main controller

Check black or white wires at Molex plug on PCB at main
controller and at relay PCB.

Pressure Switch

Check pressure switch continuity between terminals. If
no continuity, check pressure switch hose for obstruction.
If hose okay, change pressure switch.

No cold water
to tub in
wash

Water Valve Coil

Check coil continuity at terminals and replace if no
continuity.

Water Inlet
Screens

Check water inlet screens for blockage and clean if
necessary.

Water

Check to insure that water is turned on and operating.

Blk or whit wire
at controller and
main relay PCB

Check black or white wires at Molex plug on PCB at main
controller and at relay PCB.

Pressure Switch

Check pressure switch continuity between terminal
contacts. If no continuity, check pressure switch hose for
obstruction. If hose okay, change pressure switch.

Water comes
in but level
does not rise

Drain Valve
(open)

Check these areas:

• Drain valve blockage

• Drain valve motor and gear train. If power but drain

valve does not close, replace valve.

• Power to the drain valve. If no power to drain valve,

check (brn/yel) circuit for power.

Blk or whit wire
at controller

Check black and white wires at molex plug on main PCB
controller and at main relay PCB

Water does
not flush
softener
compartment

Water Valve Coil

Check coil continuity at terminals and replace if no
continuity.

Water Inlet
Screens

Check water inlet screens for blockage and clean if
necessary.

Water

Check to ensure that water is turned on and operating.

Water does
not flush
softener
compartment

Pressure Switch

Check pressure switch continuity between terminals. If
no continuity, check pressure switch hose for obstruction.
If hose okay, change pressure switch.

Water level
too high

Pressure Switch

Check for blockage in pressure switch hose. Check for
pressure switch opening circuit across terminals. Replace
switch if contacts do not open.

Water drains
slowly

Drain System

Check hoses and drain valve for blockage. Check if
inadequate size. If necessary check building drains for
blockage.

8514-238-001 REV PR page 23

Machine does
not turn

VFD

Check VFD by removing inspection panel and record any
numbers or letters displayed. If no display turn power off
to machine at breaker for 2 minutes and turn power back
on to reset. If still no display, replace VFD.

Machine
tumbles in
one direction

VFD

Remove inspection cover at rear and record in only
numbers or letters displayed. See fault code section for
more info.

Inspect yellow enable wires from main relay PCB and at
VFD.

Excessive
vibration

Mounting System

Check these areas: • Strength of mounting structure,
concrete or base. • Mounting bolts may be loose and

need tightening.

Drive Belt

Worn drive belt can cause vibration and noise.

Loading

Note: Small loads contribute to out of balance loading
and increase vibration.

Machine does
not spin

Pressure Switch

Check pressure switch for continuity across terminals #21
& #22 indicating pressure switch has reset to the empty
position. If no continuity, change pressure switch.

Machine
starts and
does not
operate

VFD

Check yellow enable wires from relay PCB P13 & motor
P14to VFD advances through cycle are connected. Check
fault code on VFD before removing power from the drive.
Check orange P-15 wire for signal from door switches.

Machine does
not stop

Main PCB

Main PCB controls time cycle at end of cycle

Braking Resistors

Check braking resistors for continuity. Verify ohms
resistance by Molex.

Water
leakage
around
loading door

Door Adjustment

Door may need adjustment due to abuse or wear. Check
tightness around perimeter using a dollar bill. Adjust left
to right tightness by shims at door lock or hinge side. It
is important to center gasket to tub opening before
tightening door to hinge bolts. Chalk may be used on tub
front to show point of contact with tub. If gasket is
deformed, worn, or damaged, replace. Refer to parts
section for door gasket expander kit.

8514-238-001 REV PR page 24

IMPORTANT

TRANSIENT VOLTAGE SURGE SUPPRESSORS

Like most electrical equipment your new machine can be damaged or have its life
shortened by voltage surges due to lightning strikes which are not covered by factory
warranty. Local power distribution problems also can be detrimental to the life of
electrical components. We recommend the installation of transient voltage surge
suppressors for your new equipment. These devices may be placed at the power
supply panel for the complete installation and don’t require an individual device for each
machine.

These surge protectors help to protect equipment from large spikes and also from small
ongoing spikes in the power that occur on a day to day basis. These smaller surges can
shorten overall life of electrical components of all types and cause their failure at a later

date. Although they can’t protect against all events, these protective devices have a

good reputation for significantly lengthening the useful life of electronic components.
Electronic components are helped to have a longer useful life when they are supplied
with the clean stable electrical power they like.

We are including the following names and phone numbers of a few suppliers of these
devices for those who don’t currently have a source.

MANUFACTURER CONTACT PHONE

Innovative Technology, Inc Distributor 1-800-809-2772 or
(Part of Eaton Corporation) www.itvss.com

EFI Electronics Corporation Factory 1-800-877-1174
(Part of Schneider Electric)

MCG Surge Protection Factory 1-800-851-1508 or
www.mcgsurge.com

Advanced Protection Factory 1-800-237-4567 or
Technologies Inc. www.aptsurge.com

8514-238-001 REV PR page 25

6 SERVICE AND PARTS

The following parts are provided with each machine for use in installation.

Dexter Part Number Description Quantity

9990-027-011 Hose, Water Supply 2

8641-242-000 Washer, Inlet Hose 2

9565-003-001 Strainer, Inlet Hose 4

Contact distributor or Dexter Laundry, Inc. if a steel-mounting base is required.

For service and parts information, contact your local Dexter agent. To find your
local Dexter agent, use the Distributor Locator at the website shown below. If a
Dexter agent is not available, contact Dexter Laundry, Inc. directly as listed
below:

Mailing Address: 2211 West Grimes Avenue Phone: [phone]

Fairfield, IA 52556

USA

Website: www.dexter.com

8514-238-001 REV PR page 26