Devolo GigaGate, GigaGate Satellite, GigaGate Base Series Manual
© 2016 devolo AG Aachen (Germany)
While the information in this manual has been compiled with great care, it may not be deemed an assurance of product characteristics. devolo
shall be liable only to the degree specified in the terms of sale and delivery.
The reproduction and distribution of the documentation and software supplied with this product and the use of its contents is subject to written
authorisation from devolo. We reserve the right to make any alterations that arise as the result of technical development.
Trademarks
Android TM is a registered trademark of the Open Handset Alliance.
Linux® is a registered trademark of Linus Torvalds.
Ubuntu® is a registered trademark of Canonical Ltd.
Mac® and Mac OS X® are registered trademarks of Apple Computer, Inc.
iPhone®, iPad® and iPod® are registered trademarks of Apple Computer,
Inc.
Windows® and Microsoft® are registered trademarks of Microsoft Corp.
Wi-Fi®, Wi-Fi Protected AccessTM, WPATM, WPA2TM and Wi-Fi Protected SetupTM are registered trademarks of the Wi-
Fi-Alliance®. devolo, dLAN®, Vianect® and the devolo logo are registered trademarks of devolo AG.
All other names mentioned may be trademarks or registered trademarks of their respective owners. Subject to change without notice. No
liability for technical errors or omissions.
devolo AG
Charlottenburger Allee 60
52068 Aachen
Germany
Aachen, January 2017
devolo GigaGate
Contents
1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
1.1 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 5
1.1.1 Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 5
1.1.2 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 6
1.1.3 Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 6
1.2 devolo on the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 7
2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8
2.1 What is WLAN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 8
2.1.1 Wi-Fi or WLAN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 9
2.1.2 Differences in WiFi frequency bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 9
2.2 The devolo GigaGate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 10
2.2.1 WiFi button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 15
2.2.2 Network jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 15
2.2.3 Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 15
2.2.4 WiFi antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 16
3 Initial use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17
3.1 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 17
3.2 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 17
3.3 Connecting the devolo GigaGate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 18
3.3.1 Connecting the devolo GigaGate Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 18
3.3.2 Connecting the devolo GigaGate Satellite . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 18
3.4 Installation of devolo software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 20
4 Network configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
4.1 Calling up the built-in configuration interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 22
devolo GigaGate
4.2 devolo Cockpit software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 23
4.3 Menu description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 25
4.3.1 Status overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 26 4.3.2 Basic settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 33
4.3.3 Bridge operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4.3.4 Mobile devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
5 Annex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
5.1 Frequency range and transmitting power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 37
5.2 Channels and carrier frequencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 38
5.3 Disposal of old devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 39 5.4 Warranty conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 40
devolo GigaGate
Preface 5
1 Preface
Thank you for placing your trust
in this devolo product.
devolo GigaGate helps you set
up your own gigabit network in
just a few easy steps. The
devolo GigaGate Base lets you
transmit your Internet data to
the devolo GigaGate Satellite
using highspeed gigabit WiFi.
You can connect a total of five
network devices to the satellite
using network cables and
connect them to the Internet.
Additional devices such as
smartphones, tablets or laptops
can be added to the home
network over a separate and
secure WiFi network.
1.1 About this manual
Carefully read all safety and
operating instructions before
setting up the device and store
the manual and installation
guide for later reference.
After a brief introduction to
WiFi, the different frequency
bands as well as an introduction
to the devolo GigaGate in
Chapter 2, Chapter 3 devolo
GigaGate tells you how to
successfully start using the
adapter in your network.
Chapter 4 describes the
configuration options for the
integrated configuration
interface in detail. Information
about the environmental
compatibility of the device and
our warranty terms can be
found in Chapter 5 and
conclude the manual.
devolo GigaGate
Icons
This section contains a brief description of the icons used in
this manual.
Very important note. Failure to observe this note
may result in damage.
Important note that should be observed.
Additional information, background material and
configuration tips for your device.
1.1.1 Intended use
Use the devolo GigaGate as described in these instructions
to prevent damage and injuries.
The device may be used only indoors.
devolo GigaGate
6 Preface
1.1.2 CE conformity
The product conforms to the basic
requirements of directives 2014/53/EU,
2014/35/EU and the other relevant
requirements of the Radio and Telecommunications
Terminal Equipment Act (FTEG).
The product is intended for operation in the
EU, Switzerland and Norway.
The product is a Class B product. This class may
cause interference when used in residential
environments.
A printout of the CE declaration is
included with the product. You can also
find it online at
1.1.3 Safety notes
It is essential to have read and understood all
safety and operating instructions before the
devolo device is used for the first time; keep
them safe for future reference.
DANGER
due to
electricity
Users
should
never
open
devolo
devices.
Opening
the
device
poses a
risk of
electric
shock!
Users do
not need
to carry
out any
maintena
nce on
devolo GigaGate
if the power cable or the power plug is
damaged.
if the devolo device has been showered
with liquid (such as rain or other water).
if the devolo device is inoperable.
if the housing of the devolo device is
damaged.
Preface 7
devolo devices. In the event of damage,
disconnect the devolo device from the mains
supply by unplugging the mains plug from the
power socket. Then contact qualified specialist
personnel (after-sales service) exclusively.
Damage is deemed to have occurred, for
The electrical socket and all
connected network devices should
be easily accessible so that you can pull the
mains plug quickly if needed. devolo devices
must only be used indoors.
Only use the devolo device at a dry location.
If installing on a wall using screws, make sure that no gas, water or power lines in
the wall get damaged. There is a danger of electric shock!
devolo devices may be operated only on a mains power supply as described on the
nameplate.Only use the power cable or mains adapter included for the mains
supply.
To disconnect devolo devices from the mains supply, unplug the device itself or its
mains plug from the power socket.
example,
Disconne
ct devolo
devices
from the
mains
supply to
clean!
Avoid
cleaning
agents
containin
g
solvents,
since they
can cause
damage
to the
8 Introduction
devolo GigaGate
housing. Only use a dry towel for cleaning.
DANGER due to overheating
devolo devices should be installed only at
locations that guarantee adequate ventilation.
Slots and openings on the housing are used for
ventilation:
Do not cover devolo devices during operation.
Do not place any objects on devolo devices.
Do not insert any objects into the openings of
devolo devices.
devolo devices must not be placed directly
next to a naked flame (such as fire or
candles).
devolo devices must not be exposed to direct
heat radiation (e.g. radiator, direct
sunlight).
DANGER due to overheating
The housing of the device can get hot
during operation. Make sure that
your
device is
installed
so that it
is
protected
from
being
touched.
1.2 devolo on the Internet
For detailed information on our products and
dLAN, visit The WiFi area not only contains
product descriptions and documentation, but
also updates to devolo software and your
device's firmware.
If you have any further ideas or suggestions
related to our products, please don't hesitate
to contact us at support@devolo.com!
devolo GigaGate
2 Introduction
2.1 What is WLAN?
WiFi refers to a WLAN (Wireless Local Area
Network), the use of radio technology to
network computers and other devices. While it
is possible to wirelessly connect computers in
pairs ("peer-to-peer", p2p), a central access
point is usually required to set up a network of
multiple devices. This turns a WiFi router into an
access point as well as a modem for Internet
access and
into a
router for
acting as a
gobetween
within the
network.
10 Introduction
devolo GigaGate
Fig. 1: devolo GigaGate ensures you have WiFi and Internet throughout
your home
Introduction 11
devolo GigaGate
The wireless network established by an access
point has only limited range. The reception
range of the access point, also known as a
"radio cell", is impeded by the walls of a
building. In some cases, stable connections are
often only possible between WiFi devices
within a single room.
Since it is not possible to rely on hardware such
as network cables (in a LAN) or household
wiring (in a dLAN) to control access to a WiFi
network, wireless networking naturally
presents special security challenges. WiFi
networks therefore use a number of security
measures, such as a concealed network name
(SSID - Service Set Identifier), data encryption
and access control via the MAC addresses of
the devices (clients).
2.1.1 Wi-Fi or WLAN?
Wi-Fi is an invented brand name of the Wi-Fi
Alliance, a consortium that certifies devices
with wireless interfaces. In many countries,
Wi-Fi is also used synonymously with WLAN,
which if taken strictly, is incorrect, because Wi-
Fi designates the wireless standard and WLAN
the wireless network.
2.1.2 Differences in WiFi
frequency bands
The devolo GigaGate supports WiFi
frequencies of 2.4 GHz and 5 GHz for an
optimal WiFi transmission rate.
Both frequency bands have their pros and cons
and showcase their strengths best when
combined together.
2.4 GHz frequency band
The 2.4 GHz frequency band is used by many
everyday wireless devices, e.g. by cordless
phones, microwaves, Bluetooth devices and
network devices that rely on the 802.11b,
802.11g and 802.11n WiFi standards. The high
level of spread is also a decisive disadvantage
because there are only a few channels free of
overlap in the 2.4 GHz frequency band that can
be used in parallel and without interference
for WiFi. In addition, the large number of
12 Introduction
devolo GigaGate
devices present often causes interference that
makes using the Internet very slow over WiFi.
In theory, the maximum transfer rate a
product can attain when using the 802.11n
WiFi standard is up to 300 Mbps. In a home
network, however, everyday factors that
contribute to attenuation such as furniture,
vases or concrete walls result in a lower
transfer rates. 5 GHz frequency band
The 5 GHz frequency band is used by
significantly fewer devices than the 2.4 GHz
band, which means it is not as overloaded and
experiences less interference. In theory, users
have up to 19 channels available when using
802.11ac. The 802.11ac WiFi standard
achieves a transfer rate of up to 1300 Mbps
thanks to the larger channel bandwidth and
improved data transmission technology.
2.2 The devolo GigaGate
Fig. 2: devolo GigaGate Base and Satellite
The devolo GigaGate Base is equipped with:
One LED that indicates the devolo GigaGate
Base operation
One LED that indicates the status of the
connection between the Base and Satellite
The LED status display can be
disabled on the GigaGate
Introduction 13
devolo GigaGate
One gigabit network jack (1000 Mbps)
Four internal WiFi antennas that use 4x4
Quantenna technology (point-to-point
connection),
Fold-down feet
Four holes (on each side) for wall
mounting
One power socket for the included mains
adapter.
One LED that indicates the devolo GigaGate
Satellite operation
an LED that displays the status of the
connection between the Satellite and Base
One WiFi button with LED status display
which enables WiFi devices to connect
using WPS
One gigabit network jack (1000 Mbps)
Four Fast Ethernet ports (100 Mbps)
Four internal WiFi antennas that rely on
4x4 Quantenna technology (point-to-point
connection) as well as two internal WiFi
antennas, which can be used to establish a
WiFi connection to other network devices
configuration interface (see Chapter 4.3.2
Basic settings).
The devolo GigaGate Satellite is equipped
with:
Fold-down feet
Four holes (on each side) for wall mounting
One power socket for the included mains
adapter.
devolo GigaGate
devolo GigaGate
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