Devolo GigaGate, GigaGate Satellite, GigaGate Base Series Manual

© 2016 devolo AG Aachen (Germany)
The reproduction and distribution of the documentation and software supplied with this product and the use of its contents is subject to written authorisation from devolo. We reserve the right to make any alterations that arise as the result of technical development.
Trademarks
Android TM is a registered trademark of the Open Handset Alliance. Linux® is a registered trademark of Linus Torvalds. Ubuntu® is a registered trademark of Canonical Ltd. Mac® and Mac OS X® are registered trademarks of Apple Computer, Inc.
iPhone®, iPad® and iPod® are registered trademarks of Apple Computer, Inc. Windows® and Microsoft® are registered trademarks of Microsoft Corp. Wi-Fi®, Wi-Fi Protected AccessTM, WPATM, WPA2TM and Wi-Fi Protected SetupTM are registered trademarks of the Wi-
Fi-Alliance®. devolo, dLAN®, Vianect® and the devolo logo are registered trademarks of devolo AG. All other names mentioned may be trademarks or registered trademarks of their respective owners. Subject to change without notice. No
liability for technical errors or omissions.
devolo AG
Charlottenburger Allee 60 52068 Aachen
Germany
Aachen, January 2017
devolo GigaGate
Contents
1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
1.1 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 5
1.1.1 Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 5
1.1.2 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 6
1.1.3 Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 6
1.2 devolo on the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 7
2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8
2.1 What is WLAN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 8
2.1.1 Wi-Fi or WLAN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 9
2.1.2 Differences in WiFi frequency bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 9
2.2 The devolo GigaGate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 10
2.2.1 WiFi button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 15
2.2.2 Network jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 15
2.2.3 Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 15
2.2.4 WiFi antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 16
3 Initial use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17
3.1 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 17
3.2 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 17
3.3 Connecting the devolo GigaGate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 18
3.3.1 Connecting the devolo GigaGate Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 18
3.3.2 Connecting the devolo GigaGate Satellite . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 18
3.4 Installation of devolo software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 20
4 Network configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
4.1 Calling up the built-in configuration interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 22
devolo GigaGate
4.2 devolo Cockpit software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 23
4.3 Menu description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 25
4.3.1 Status overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 26 4.3.2 Basic settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 33
4.3.3 Bridge operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4.3.4 Mobile devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
5 Annex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
5.1 Frequency range and transmitting power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 37
5.2 Channels and carrier frequencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 38
5.3 Disposal of old devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 39 5.4 Warranty conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 40
devolo GigaGate
Preface 5
1 Preface
Thank you for placing your trust in this devolo product.
devolo GigaGate helps you set up your own gigabit network in just a few easy steps. The devolo GigaGate Base lets you transmit your Internet data to the devolo GigaGate Satellite using highspeed gigabit WiFi. You can connect a total of five network devices to the satellite using network cables and connect them to the Internet. Additional devices such as smartphones, tablets or laptops can be added to the home network over a separate and secure WiFi network.
1.1 About this manual
Carefully read all safety and operating instructions before setting up the device and store the manual and installation guide for later reference.
After a brief introduction to WiFi, the different frequency bands as well as an introduction to the devolo GigaGate in Chapter 2, Chapter 3 devolo GigaGate tells you how to successfully start using the adapter in your network. Chapter 4 describes the configuration options for the integrated configuration interface in detail. Information about the environmental compatibility of the device and our warranty terms can be found in Chapter 5 and conclude the manual.
devolo GigaGate
Icons This section contains a brief description of the icons used in
this manual.
Very important note. Failure to observe this note may result in damage.
Important note that should be observed.
Additional information, background material and configuration tips for your device.
1.1.1 Intended use
Use the devolo GigaGate as described in these instructions
to prevent damage and injuries.
The device may be used only indoors.
devolo GigaGate
6 Preface
1.1.2 CE conformity
The product conforms to the basic requirements of directives 2014/53/EU,
2014/35/EU and the other relevant requirements of the Radio and Telecommunications Terminal Equipment Act (FTEG).
The product is intended for operation in the
EU, Switzerland and Norway.
The product is a Class B product. This class may
cause interference when used in residential environments.
A printout of the CE declaration is included with the product. You can also find it online at
1.1.3 Safety notes
It is essential to have read and understood all
safety and operating instructions before the devolo device is used for the first time; keep them safe for future reference.
DANGER due to electricity
Users should never open
devolo devices.
Opening the device poses a risk of electric shock!
Users do not need to carry out any maintena nce on
devolo GigaGate
if the power cable or the power plug is damaged.
if the devolo device has been showered with liquid (such as rain or other water).
if the devolo device is inoperable.
if the housing of the devolo device is damaged.
Preface 7
devolo devices. In the event of damage, disconnect the devolo device from the mains supply by unplugging the mains plug from the power socket. Then contact qualified specialist personnel (after-sales service) exclusively.
Damage is deemed to have occurred, for
The electrical socket and all
connected network devices should
be easily accessible so that you can pull the mains plug quickly if needed. devolo devices
must only be used indoors.
Only use the devolo device at a dry location.
If installing on a wall using screws, make sure that no gas, water or power lines in
the wall get damaged. There is a danger of electric shock!
devolo devices may be operated only on a mains power supply as described on the
nameplate.Only use the power cable or mains adapter included for the mains supply.
To disconnect devolo devices from the mains supply, unplug the device itself or its
mains plug from the power socket.
example,
Disconne ct devolo devices from the mains supply to clean!
Avoid cleaning agents containin g solvents, since they can cause damage to the
8 Introduction
devolo GigaGate
housing. Only use a dry towel for cleaning.
DANGER due to overheating
devolo devices should be installed only at
locations that guarantee adequate ventilation. Slots and openings on the housing are used for ventilation:
Do not cover devolo devices during operation.
Do not place any objects on devolo devices.
Do not insert any objects into the openings of
devolo devices.
devolo devices must not be placed directly
next to a naked flame (such as fire or candles).
devolo devices must not be exposed to direct
heat radiation (e.g. radiator, direct sunlight).
DANGER due to overheating
The housing of the device can get hot during operation. Make sure that
your device is installed so that it is protected from being touched.
1.2 devolo on the Internet
For detailed information on our products and dLAN, visit The WiFi area not only contains product descriptions and documentation, but also updates to devolo software and your device's firmware.
If you have any further ideas or suggestions related to our products, please don't hesitate to contact us at support@devolo.com!
devolo GigaGate
2 Introduction
2.1 What is WLAN?
WiFi refers to a WLAN (Wireless Local Area Network), the use of radio technology to network computers and other devices. While it is possible to wirelessly connect computers in pairs ("peer-to-peer", p2p), a central access point is usually required to set up a network of multiple devices. This turns a WiFi router into an access point as well as a modem for Internet
access and into a router for acting as a go­between within the network.
10 Introduction
devolo GigaGate
Fig. 1: devolo GigaGate ensures you have WiFi and Internet throughout your home
Introduction 11
devolo GigaGate
The wireless network established by an access point has only limited range. The reception range of the access point, also known as a "radio cell", is impeded by the walls of a building. In some cases, stable connections are often only possible between WiFi devices within a single room.
Since it is not possible to rely on hardware such as network cables (in a LAN) or household wiring (in a dLAN) to control access to a WiFi network, wireless networking naturally presents special security challenges. WiFi networks therefore use a number of security measures, such as a concealed network name (SSID - Service Set Identifier), data encryption and access control via the MAC addresses of the devices (clients).
2.1.1 Wi-Fi or WLAN?
Wi-Fi is an invented brand name of the Wi-Fi Alliance, a consortium that certifies devices with wireless interfaces. In many countries, Wi-Fi is also used synonymously with WLAN, which if taken strictly, is incorrect, because Wi-
Fi designates the wireless standard and WLAN the wireless network.
2.1.2 Differences in WiFi frequency bands
The devolo GigaGate supports WiFi frequencies of 2.4 GHz and 5 GHz for an optimal WiFi transmission rate.
Both frequency bands have their pros and cons and showcase their strengths best when combined together.
2.4 GHz frequency band
The 2.4 GHz frequency band is used by many everyday wireless devices, e.g. by cordless phones, microwaves, Bluetooth devices and network devices that rely on the 802.11b,
802.11g and 802.11n WiFi standards. The high level of spread is also a decisive disadvantage because there are only a few channels free of overlap in the 2.4 GHz frequency band that can be used in parallel and without interference for WiFi. In addition, the large number of
12 Introduction
devolo GigaGate
devices present often causes interference that makes using the Internet very slow over WiFi. In theory, the maximum transfer rate a product can attain when using the 802.11n WiFi standard is up to 300 Mbps. In a home network, however, everyday factors that contribute to attenuation such as furniture, vases or concrete walls result in a lower transfer rates. 5 GHz frequency band
The 5 GHz frequency band is used by significantly fewer devices than the 2.4 GHz band, which means it is not as overloaded and experiences less interference. In theory, users have up to 19 channels available when using
802.11ac. The 802.11ac WiFi standard achieves a transfer rate of up to 1300 Mbps thanks to the larger channel bandwidth and improved data transmission technology.
2.2 The devolo GigaGate
Fig. 2: devolo GigaGate Base and Satellite
The devolo GigaGate Base is equipped with:
One LED that indicates the devolo GigaGate
Base operation
One LED that indicates the status of the
connection between the Base and Satellite
The LED status display can be disabled on the GigaGate
Introduction 13
devolo GigaGate
One gigabit network jack (1000 Mbps)
Four internal WiFi antennas that use 4x4 Quantenna technology (point-to-point connection),
Fold-down feet
Four holes (on each side) for wall mounting
One power socket for the included mains adapter.
One LED that indicates the devolo GigaGate Satellite operation
an LED that displays the status of the connection between the Satellite and Base
One WiFi button with LED status display which enables WiFi devices to connect using WPS
One gigabit network jack (1000 Mbps)
Four Fast Ethernet ports (100 Mbps)
Four internal WiFi antennas that rely on 4x4 Quantenna technology (point-to-point connection) as well as two internal WiFi antennas, which can be used to establish a WiFi connection to other network devices
configuration interface (see Chapter 4.3.2 Basic settings).
The devolo GigaGate Satellite is equipped with:
Fold-down feet
Four holes (on each side) for wall mounting One power socket for the included mains
adapter.
devolo GigaGate devolo GigaGate
devolo GigaGate
LED
Flashing behaviour
Meaning
White LED
Flashes at intervals of 2 sec. (on/off)
Lights up steady
A gigabit connection is established between the base and the satellite
Data transmission rate in opti­mum range
Red LED
Lights up steady
Data transmission rate not in optimum range
devolo GigaGate
White LED
Flashes at intervals of 2 sec. (on/off)
Lights up steady
devolo GigaGate devices are in
the start-up process
devolo GigaGate devices are supplied with power and are ready to operate
LED
Flashing behaviour
Meaning
White LED
Lights up steady
Network­compatible devices are connected to devolo GigaGate devices using a network cable
devolo GigaGate
White LED
Flashes at intervals of
0.5 sec. (on/off)
Lights up steady
A secure WiFi connection (WPS) is established between the devolo GigaGate and a network device
There is an encrypted WiFi connection between the devolo GigaGate and a network device
2.2.1 WiFi button
The WiFi button controls the following WiFi functions:
Connecting WiFi devices via WPS
Flashing behaviour of the LEDs
If the device is still on factory defaults, tap the
WiFi button in order to activate WPS.
Fig. 5: WiFi button on the GigaGate Satellite
Information on incorporating WiFicompatible terminal devices using WPS can be found in Chapter
4.3.4 Mobile devices.
WPS, developed by the WiFi Alliance, is one of the encryption standards in a WiFi network. The objective of WPS is to make
Introduction 19
devolo GigaGate
it easier to add devices to an existing network.
2.2.2 Network jacks
The total of five devolo GigaGate Satellite network jacks allows you to connect your computer, your multifunctional device, your network attached storage (NAS), your SmartTV and your game console to the Internet using commercially available network cables without having to purchase a separate switch. Additional network devices can be connected to the Internet using WiFi connection of the devolo GigaGate Satellite.
At least one Cat 5e cable (1000 Mbps)
is necessary (contained in the scope of delivery) for the optimal speed of both gigabit ports (1x Base, 1x Satellite). The four Fast Ethernet ports require at least one Cat 5 cable to achieve the full transmission rate of 100 Mbps.
2.2.3 Reset
The Base and Satellite Reset button (the
small opening between the power connection and the gigabit network jack) has two different functions:
The device restarts if you press the Reset
button for less than 10 seconds.
To change the configuration of the devolo
GigaGate back to the factory defaults, press the Reset button for more than 10 seconds. Keep in mind that all settings that have already been configured will be lost!
You can use a pointed object (such as a paper clip) to press the Reset button.
2.2.4 WiFi antennas
The four internal WiFi antennas on the devolo GigaGate Base have 4x4 Quantenna technology. A total of four parallel point-to­point connections with a speed of up to 1300 Mbps are set up here for the devolo GigaGate
20 Introduction
devolo GigaGate
Satellite using the less interference-prone 5 GHz frequency band.
The devolo GigaGate Satellite also has two internal antennas which can be used to establish a WiFi connection to other network devices.
Initial use 21
devolo GigaGate
3 Initial use
This chapter covers
everything you need to know to set up your devolo GigaGate. We provide a brief description of the connection to both devices and briefly introduce the devolo software. Further, detailed information is available at
3.1 Package contents
Please ensure that the
delivery is complete before beginning with the installation of your devolo GigaGate.
Starter Kit
devolo GigaGate Base
devolo GigaGate
Satellite
Two mains adapters
with power cables
Two network cables
(Cat 5e, 1000 Mbps)
Hard copy of
installation guide
C E d ec la ra ti o n or
Expansion:
devolo GigaGate
Satellite
devolo GigaGate
Operating systems: Windows 7 (32 bit/64 bit), Windows 8 (32 bit/64 bit), Windows 8 Pro (32 bit/ 64 bit), Windows 10 (32 bit/64 bit), Windows 10 Pro (32 bit/64 bit), Linux (32 bit/64 bit), Mac (OS X 10.6)
Network jack
One mains adapter
with power cable
3.3 Conne
One network cable (Cat
5e, 1000 Mbps)
Hard copy of
installation guide
CE declaration devolo AG reserves the right to change the
package contents without prior notice.
cting the devolo GigaGa te
3.2 System requirements
You require a router with a free gigabit network connection for the optimal transmission rate of the devolo GigaGate. Connect the devolo GigaGate Base
and the router using the included network cable.
18 Initial use
The device may be used only indoors.
Write down the devolo GigaGate Satellite
WiFi key before
adding your WiFi­compatible terminal devices to the network.
You will find this unique WiFi key on the label on the underside of the housing.
Enter the devolo GigaGate Satellite WiFi
Initial use 23
devolo GigaGate
Place the devolo GigaGate Satellite in the desired location.
Plug the provided power cable for the devolo GigaGate Satellite into an electrical socket. As soon as the Power LED lights up white continuously (after approximately 60 sec.), the Satellite is ready to operate.
key on your laptop, tablet or smartphone later on as a network security key to establish an encrypted connection with the WiFi network.
In the following sections we
describe how to connect the devolo GigaGate and integrate it into the network. We clarify the exact procedures based on potential network scenarios:
3.3.1 Connecting the devolo GigaGate Base
Connect the devolo
GigaGate Base to an available network jack on your Internet access
device (e.g. your WiFi router) using the network cable provided.
Plug the provided power cable for the devolo GigaGate Base
into an electrical socket. As soon as the Power LED lights up white continuously (after approximately 60 sec.), the Base is ready to operate.
To disconnect devolo devices from the mains supply, unplug the device itself or its mains plug from the power socket.
The electrical socket and all connected network devices should be easily accessible so that you can pull the mains plug quickly if needed.
3.3.2 Connecting the devolo GigaGate Satellite
devolo GigaGate
The devolo GigaGate Base and the devolo GigaGate Satellite
connect automatically over gigabit WiFi. The
Base and the devolo GigaGate Satellite is established, the Home LED on both devices lights up continuously. To
Home LED flashes while the connection is established. Once the WiFi connection between the devolo GigaGate
Fig. 6: Setting up the devolo GigaGate connections
disconnect devolo devices from the mains supply, unplug the device itself or its mains plug from the power socket.
Connecting devices to the devolo
Initial use 25
devolo GigaGate
GigaGate Satellite using network cables
Use a network cable to
connect your powered devices to the devolo GigaGate Satellite. The internet connection over the network cable is established automatically.
For optimal transmission rates, connect the gigabit network cable included in the scope of delivery to the corresponding gigabit network jack. Additional network cables are required to connect additional devices. 20 Initial use
devices
with the
Android operating system, you can find the WPS settings under WiFi/Advance d Settings. The Apple iOS operating system does not support WPS.
Connecting devices to the
devolo GigaGate Satellite WiFi network using the WiFi button
Select the WPS setting on
your tablet or smartphone.
Briefly press
the WiFi button to establish an encrypted WiFi connection.
For
devolo GigaGate
or
Use the WiFi Protected
Setup (WPS) setting in
the devolo GigaGate user interface to connect your devices to the WiFi network using a PIN.
Connecting devices to the
devolo GigaGate Satellite WiFi network using the network key
For more information on the configuration interface, refer to Chapter 4 Network configuration.
Enter the WiFi
key you wrote down earlier as the network security key to establish the WiFi connection.
Devices without WPS
functionality can also be connected to the devolo
3.4 Installation of devolo software
Installing devolo Cockpit software
GigaGate Satellite WiFi network.
The devolo Cockpit computer program finds all of the accessible devolo devices in your network and
Select the network name
(SSID – Service Set Identifier) of the devolo
displays information about these devices. The software takes you to the configuration interface to configure your WiFi network on a computer.
GigaGate WiFi network on your laptop or
Software for Windows
computer.
Initial use 27
devolo GigaGate
The devolo Cockpit software is available at After you have
downloaded the installation file to your PC, start it by double­clicking on it.
Use the installation wizard to install devolo Cockpit for using the
device with the Windows operating system. You can find the
downloaded the installation file to your PC, start it by double-clicking on it.
Software for Linux (Ubuntu)
The devolo Cockpit software is available at . After you have downloaded and installed the installation file to your PC, start the file.
You can find more information about the devolo Cockpit software online at
installed application in the Start All Programs devolo program group.
Software for Mac (OS X)
The devolo Cockpit software is available at After you have
28 Network configuration
devolo GigaGate
4 Network configuration
The devolo GigaGate has a built-in configuration interface that can be called up using a standard web browser. All settings for operating the device can be modified here.
4.1 Calling up the built-in configuration interface
This enables you to access the built-in online configuration interface for the devolo GigaGate: Open your operating system's start menu and select
devolo Cockpit software. Click the
corresponding devolo GigaGate entry to go to the
configuration interface of the device.
Then the program determines the current IP address and starts the configuration in the web browser.
You can find
more
information on devolo Cockpit software in Chapter
3.4 Installation of devolo software.
Network
devolo GigaGate
configuration 29
By default, the configuration interface will open directly.
However, if a login password was set using the option
4.2 devolo Cockpit software and WiFi devices in your home network and
combines them into one secure network. All accessible devices in The devolo Cockpit software is a monitoring and your home network appear after starting the encryption program that detects all accessible dLAN devolo Cockpit software. This may take a moment.
Management (adjacent symbol) Device security, you have to enter this first.
30 Network configuration
devolo GigaGate
Fig. 7: The devolo Cockpit in action
Network
devolo GigaGate
configuration 31
All devices found in the network appear as adapter icons with the corresponding product name. The adapter in the middle of the network identified with the symbol shown here symbolises your locally connected device. If you have multiple devices connected locally, you can jump back and forth between them. Clicking an adapter icon with the mouse enables the corresponding dLAN device and highlights it.
The coloured connecting lines of the adapters illustrate the current transmission quality:
Green: the network connection
is suitable for HD video streaming.
Orange: the network
connection is suitable for SD video streaming and online gaming.
Red: the network connection is
suitable for simple data transfer and Internet access.
If data transmission from one device to another is actually taking place, the data rate is displayed on the respectively highlighted adapter.
Settings and functions
You can configure settings for the devolo GigaGate Base and
devolo GigaGate Satellite or for the network
using the tabs arranged on the side for each adapter.
32 Network configuration
devolo GigaGate
To do so, click the upper icon on the tabs arranged on the
side.
Configuration options on the tabs arranged on the side:
4.3 Menu description The three (Base) or four central areas (Satellite) of the
configuration interface are displayed on the bottom All menu functions are described in the corresponding edge of the screen. Click the button of an area to move interface as well as in the associated chapter in the directly into it. manual. The sequence of the description in the manual follows the structure of the menu.
You can reach the respective configuration interface of your devolo GigaGate Base and devolo GigaGate Satellite through the device
configuration page.
Network
devolo GigaGate
configuration 33
Fig. 8: devolo GigaGate Satellite interface
Base/Satellite: You can find all information about this devolo
against unauthorised access, the devolo GigaGate firmware can also be updated here.
GigaGate in the Status overview area as well as information about the devices connected to the Satellite. In addition to setting up an access key to protect the device
Base/Satellite: Configuration options for language selection, device security and for the
34 Network configuration
devolo GigaGate
Bridge status and frequency band in use
Ethernet status
Firmware version
Access password
Network settings
connected network devices are located in the Basic configuration area.
as well as for individual devolo GigaGate devices.
Base/Satellite: You can change the
name of the bridge, hide the SSID as
well as configure various WiFi settings in the Bridge service area.
Satellite: You can connect devices
automatically using the WPS pin or
manually using the WiFi network in the Mobile devices area. In addition, the network name, encryption or WiFi mode can be changed here.
Click OK to save the settings of the respective area of the configuration interface. Click Cancel to leave the respective area of the configuration interface.
4.3.1 Status overview
In the Status overview area,
change the settings for the network
Satellite:
Bridge status and frequency band in use
WiFi status and frequency band in
use Ethernet status Base:
Click or tap the respective icon to go the corresponding area.
Configuring the bridge status
Bridge status Configure Bridge
WiFi bridge on/off
devolo GigaGate
Network configuration 35
Using the on/off switch, the devolo GigaGate Base can be switched on and off manually. After clicking OK, the device is deactivated and is no longer accessible over WiFi.
In order to form a new connection to
the WiFi bridge, connect your laptop to the devolo GigaGate Base using a network cable. Switch the WiFi bridge back on in the configuration interface.
Defining the bridge network
name Bridge network name
The network name (SSID) defines the name of your wireless network between the devolo GigaGate Base and devolo GigaGate Satellite.
Assigning the WiFi key
Key
The devolo GigaGate Satellite creates an encrypted WiFi connection to the devolo
GigaGate Base using the WiFi key entered here.
You can either use the pre-set password or create your own password to secure your WiFi network.
Selecting the WiFi standard
Mode
Here, you can select the supported WiFi standards for the devolo GigaGate Base:
802.11a+n+ac: Default setting with high level of compatibility. With this selection, the devolo GigaGate Base supports the listed WiFi standards 802.11a, 802.11n and 802.11ac.
802.11a+n: With this setting, the devolo GigaGate Base only supports the two WiFi standards 802.11a and 802.11n.
802.11a: This setting exclusively supports the WiFi standard 802.11a.
36 Network configuration
devolo GigaGate
Setting the channel
5 GHz Bridge monitor
bandwidth Channel
bandwidth
Here, you can set the channel bandwidth of the individual WiFi standards. The available options are:
20 MHz: Suitable for the WiFi standards
802.11a, 802.11b and 802.11g. Up to four non­overlapping WiFi channels are available here.
40 MHz: Suitable for the Wi-Fi standard
802.11n. Up to two non-overlapping WiFi channels are available here.
80 MHz: Default setting. Suitable for the WiFi standard 802.11ac. Up to five non-overlapping channels are available here.
Reading MAC address of the devolo GigaGate Base
Connected Bridge devices
Here, the connected devolo GigaGate Base is shown with the MAC address and the date of the last login.
The MAC address provides a unique identifier for the hardware interface of
every individual network device (e.g. the WiFi adapter of a computer or Ethernet port of a printer). It consists of six two-digit hexadecimal numbers, each separated by a colon (e.g. 00:0B:3B:37:9D:C4).
Deactivating the WiFi function of the devolo GigaGate Satellite
WiFi status Access point
Wi-Fi on/off
Using the on/off switch, the WiFi function of the devolo GigaGate Satellite can be switched
devolo GigaGate
Network configuration 37
on and off manually. After clicking OK, the WiFi function of the device is deactivated.
The WiFi function of the devolo GigaGate is enabled by default.
Changing the network name
(SSID) Bridge network name
The Bridge network name determines the name of your wireless network. You can see this name when logging onto the WiFi, allowing you to identify the correct WiFi network.
Here, you can customise the WiFi network name (SSID) manually. This network name is important for connecting to other WiFi­compatible devices later on.
Hiding the network name
(SSID) Hide SSID yes/no
If you enable the Hide SSID option, your wireless network remains hidden. In this case, potential network users must know the exact SSID and enter it manually to be able to set up a connection.
Some WiFi adapters have difficulty connecting to such hidden wireless networks. If the connection with a hidden
name poses problems, first try setting up the connection with a visible network name and then hiding the network name afterwards.
Selecting the WiFi encryption
Encryption
The WPA and WPA/WPA2 (WiFi Protected Access) security standards are available for securing data transmission in your wireless network.
38 Network configuration
devolo GigaGate
This method allows for individualised keys consisting of letters and numbers with a length of up to 63 characters. You can simply enter them via the keyboard.
WPA2 (Wi-Fi Protected Access 2): Default setting. The encryption standard is based on secure AES encryption (Advanced Encryption Standard). A 128-bit key is used for securing the WiFi connection between devolo GigaGate Satellite and the WiFi-compatible device.
WPA/WPA2 (Wi-Fi Protected Access): With this setting, the devolo GigaGate Satellite supports both displayed encryption standards. Using this is recommended if both newer and older devices without WPA2 support are connected to the WiFi network.
wireless network unprotected and there is also no password required to connect.
You should always encrypt the connections in your WiFi network.
Otherwise anyone within range could penetrate into your network.
Save all modified settings before leaving this configuration area again by pressing OK to confirm them.
WPA2 is the WiFi encryption set by
default for devolo GigaGate. The default WiFi key is the WiFi key for the devolo GigaGate Satellite. You will find the key on the label on the underside of the housing.
Creating a WiFi key
None: Encryption not set. Without encryption, data is transmitted from the client computers to the devolo GigaGate Satellite in your
Key
Using the WiFi key given here, the devolo GigaGate Satellite creates an encrypted WiFi connection to WiFi-compatible devices.
devolo GigaGate
Network configuration 39
You can either use the pre-set password or create your own password to secure your WiFi network.
Here, you can set the channel bandwidth of the individual WiFi standards. The available options are:
To do so, enter a corresponding number of characters into the Key field.
Selecting the WiFi standard
Mode
Here, you can select the supported WiFi standards: 802.11b+g+n: Default setting with highest level of compatibility. With this selection, the devolo GigaGate Satellite supports the listed WiFi standards 802.11b,
802.11g and 802.11n.
802.11b+g: With this setting, the devolo GigaGate Satellite only supports the two WiFi standards 802.11b and 802.11g. Setting the
channel bandwith Channel bandwidth
Auto: The devolo GigaGate Satellite searches for the most suitable channel bandwidth automatically, depending on the connected WiFi devices, and establishes the connection.
20 MHz: Suitable for the WiFi standards
802.11a, 802.11b and 802.11g. Up to four non­overlapping WiFi channels are available here.
40 MHz: Suitable for the Wi-Fi standard
802.11n. Up to two non-overlapping WiFi channels are available here.
Selecting the channel
Channel
For operation as an access point, a (transmission) channel must be specified. There are 13 channels available. We
40 Network configuration
devolo GigaGate
recommend retaining the default setting Auto, since the devolo GigaGate Satellite regularly selects the channel itself with this setting. If no stations are connected, the device automatically selects a channel every 2 hours.
Auto: The devolo GigaGate Satellite establishes the most suitable channel automatically, depending on the connected WiFi devices and the WiFi mode used.
1-13: The WiFi channel can also be set manually. Channel selection ranges from 1 to
13.
Monitoring devices connected via the network
Ethernet status
All devices connected by network cable are clearly arranged and sorted by Ethernet port.
High-speed port (1000 Mbps): Suitable for devices with a gigabit connection that require
a constantly high transfer rate, e.g. network attached storage (NAS) devices.
Media ports (100 Mbps): Suitable for all devices that have a Fast Ethernet port. The transfer rate is ideal for streaming videos and browsing the web. Update firmware
Firmware version Firmware update
Shows the firmware currently installed on the devolo GigaGate Satellite. Automatic firmware update on/off The firmware of the devolo GigaGate includes
the software for operating the device. If necessary, devolo offers new versions on the Internet as a file download, for example to modify existing functions. If you would like the devolo GigaGate to perform firmware updates automatically, enable the Automatic firmware update option and start the update procedure with Search for newer firmware and update now.
devolo GigaGate
Network configuration 41
or Updating firmware
Saving the device
To update the firmware to the latest version manually, start by going to the devolo website, and downloading the appropriate file for the devolo GigaGate to your computer. Select this under File name and click Update firmware.
After a successful update, the devolo GigaGate restarts automatically.
The icon on the front side of the device flashes red during the update procedure. After a successful update, the devolo GigaGate restarts automatically.
Using the Updates button in devolo Cockpit, you can also update firmware automatically through our website This procedure requires an active Internet connection. For more information about devolo Cockpit, visit
configuration Save device
configuration
All active configuration settings can be transferred to your computer for backup purposes, stored there as a file and reloaded to the devolo GigaGate Satellite. This function can be useful for creating a variety of configurations that will let you quickly and easily set up the device for use in different network environments.
Restoring the device
configuration Restore device
configuration
42 Network configuration
devolo GigaGate
The previously saved configuration of the devolo GigaGate Satellite can be restored here.
Restoring the device configuration
Resetting the device configuration
Using this setting, the devolo GigaGate Satellite can be reset to the factory defaults.
Your personal WiFi settings are lost in the process. The last-assigned
passwords for the devolo GigaGate are also reset.
Encrypting access to the configuration interface
Access password Set access password
Access to the configuration interface can be protected with a password by using Set access password.
By default, the configuration interface of the devolo GigaGate is not protected by a
password. You should, however, enable protection after installing the devolo GigaGate by assigning a personalised password in order to prevent third-party access to the configuration interface.
You should always encrypt access to
your devolo GigaGate device to protect your configuration from external access.
The admin user name is set by default
and cannot be changed.
Configuring network settings
Network settings Configure network
All relevant information for the network is displayed in the network settings, such as the IP address, subnet mask and name server. DHCP client
As a component of your network, the devolo GigaGate also communicates via the TCP/IP protocol. The IP address required for this can
devolo GigaGate
Network configuration 43
either be entered manually or obtained
automatically (default setting) from a DHCP server.
Manual configuration requires that you enter the IP address, subnet
mask, default gateway and the name server.
Select language Device security Network settings System Advanced settings
If a DHCP server is already present in
the network for giving out IP addresses, have this option enabled so that the devolo GigaGate automatically receives an address from it. This is usually the router.
4.3.2 Basic settings
In the Basic settings area, you will find some familiar settings from the
Status overview as well as additional settings for Language selection and Advanced settings for individually adjusting your devolo GigaGate device.
Satellite:
Base:
Select language Device security Network settings System Advanced settings
Click or tap the respective icon to go the corresponding area.
Selecting the menu language
Select language
44 Network configuration
devolo GigaGate
German
English
French
Italian
Dutch
Portuguese
Spanish
Select your desired menu language here. The available options are:
Save your entry with OK.
Setting the date and time
Advanced settings Date and time
Retrieve date and time automatically on/off
Using the on/off switch, the devolo GigaGate Base and the devolo GigaGate Satellite can be assigned a date and time from a time server automatically. Alternatively, the time zone and time server can also be selected manually.
A time server is a server on the Internet whose task consists of providing the exact time. Most time servers are coupled with a radio clock. The option Retrieve date and time automatically is activated by default so that the devolo GigaGate can automatically synchronise the date and time.
The time server. is enabled by
default. Adjust to daylight saving
time automatically on/off
Here, you can specify that the time of the devolo GigaGate devices shifts to daylight saving time automatically.
Select your Time zone and the Time server. If you have enabled the option Adjust to daylight saving time automatically, the adapter automatically adjusts to daylight saving time.
Deactivating the LEDs on the device
devolo GigaGate
Network configuration 45
LED settings Device LEDs on/off
The LED status display can be disabled by enabling the option Device LEDs, such as for avoiding unwanted lighting in a bedroom. The LED status display is activated in the factory default state.
Save your entry with OK.
Save your entry with OK.
Assigning individual device
names Device name
Here, you can assign the devolo GigaGate devices an additional name. This is shown in the upper part of the configuration interface:
You are still notified of error states on devolo GigaGate devices despite
switching off the LED.
Deactivating the buttons on the device
Button Device buttons on/off
Here, you can deactivate buttons on the front side of devolo GigaGate devices (home button, WiFi button).
GigaGate Satellite (your assigned name) GigaGate Base (your assigned name)
Viewing license information
License information
You can find the license information about the devolo GigaGate here.
4.3.3 Bridge operation
In the Bridge operation area, you will find settings for naming the network of the devolo GigaGate
46 Network configuration
devolo GigaGate
devices, for encryption, for WiFi mode and the option to connect other devolo GigaGate
Satellite devices with the devolo GigaGate Base. Bridge configuration
You can find more information on devolo GigaGate configuration in Chapter 4.3.1 Status overview. Bridge expansion You can expand your existing devolo GigaGate
network with additional devolo GigaGate Satellite devices.
Pairing additional devolo GigaGate Satellite devices with the devolo GigaGate bridge Bridge pairing via push
button
(home button) Start pairing
Click/touch Start pairing to automatically establish a connection.
Bridge pairing using security ID
Enter the security ID (Sec ID) for the devolo GigaGate Base in the configuration interface of the devolo GigaGate Satellite. This is found on the underside of the device.
Take note of the security ID for all
devolo GigaGate devices before the networking procedure. This unique ID is found on the label on the underside of the housing. It consists of 16 letters. Make sure that all devolo GigaGate devices are connected to the mains supply and, if applicable, to the computer or the corresponding network components.
4.3.4 Mobile devices
In the Mobile devices area, you will find settings for integrating WiFi-
compatible terminal devices into the WiFi network of the devolo GigaGate Satellite. Installation of new WiFi devices can either happen automatically or using the entry
devolo GigaGate
Network configuration 47
of the WPS pin. In addition, the network name, encryption or WiFi mode of the devolo GigaGate Satellite can be changed here.
Then either press the WPS key of the WiFi
device you are adding or enable the WPS mechanism in the WiFi settings of the WiFi device. Now the devices exchange their security keys and establish a secure WiFi
The devolo GigaGate offers two different variants for transmitting these security keys:
WPS via PBC (push button) (WiFi button):
Start the encryption process on the devolo
GigaGate
either by pressing the WiFi button on the
front panel of the devolo GigaGate Satellite or
by going into the interface under devolo
connection. The WiFi LED on the front panel indicates the synchronisation process by flashing.
WPS via PIN:
To interconnect WiFi devices in your wireless
network securely by means of PIN variants, enter an individualised key in the configuration interface under devolo GigaGate Satellite Mobile devices Terminal devices, automatic (WPS)
GigaGate Satellite Mobile devices
Terminal devices, automatic (WPS) WPS via PCB (Push Button) and
pressing the Start setup button.
WPS via PIN and start the encryption process by pressing the Start setup button.
Open the configuration interface of the WiFi
station to be added and transmit the PIN
48 Network configuration
devolo GigaGate
selected on the devolo GigaGate Satellite. Confirm the encryption process as described there. Now the devices exchange their security keys and establish a secure WiFi connection. The WiFi LED on the front panel indicates the synchronisation process by flashing.
Deactivating WPS encryption
Terminal devices, automatic (WPS)
Wi-Fi Protected Setup (WPS) on/off
You can enable or disable the WPS encryption of your devolo GigaGate.
Annex 49
devolo GigaGate
Frequency range
2.4 GHz
IEEE standard
802.11 b
802.11 g
802.11 n
Indoor frequency range
Indoor & outdoor frequency range
2399.5 – 2484.5 MHz
Channel bandwidth
MHz (802.11 b/g) 20, 40 MHz (802.11 n)
Max. indoor transmission power (EIRP)
mW / 20 dBm Max. transmitting power
mW / 20 dBm Frequency range
GHz
IEEE standard
802.11 a/h
802.11 n
802.11 ac
Indoor frequency range
– 5350 MHz
Indoor & outdoor frequency range
– 5725 MHz (802.11 a/h, n)
5350 MHz / 5725 MHz
(802.11 ac)
Channel bandwidth
MHz (802.11 a/h) 20, 40 MHz (802.11 n) MHz, 40 MHz, 80 MHz, 160 MHz (802.11 ac)
5 Annex Technical specifications in the 2.4-GHz frequency range
devolo GigaGate
Max. indoor transmission power (EIRP)
mW (channel 36 – 64) / dBm
Max. transmitting power
1,000 mW (channel 100 –
140) / 30 dBm
5.1 Frequency range and transmitting power
Technical specifications in the 5 GHz frequency range
Annex 51
devolo GigaGate
Channel
Carrier frequency
1
2412 MHz
2
2417 MHz
3
2422 MHz
4
2427 MHz
5
2432 MHz
6
2437 MHz
7
2442 MHz
8
2447 MHz
9
2452 MHz
10
2457 MHz
11
2462 MHz
12
2467 MHz
13
2472 MHz
Channel
Carrier frequency
36
5180 MHz
40
5200 MHz
44
5220 MHz
48
5240 MHz
52
5260 MHz
56
5280 MHz
60
5300 MHz
64
5320 MHz
100
5500 MHz
104
5520 MHz
108
5540 MHz
112
5560 MHz
116
5580 MHz
120
5600 MHz
38 Annex
5.2 Channels and carrier frequen- Channels and frequencies in the 2.4 GHz
band cies
devolo GigaGate
124
5620 MHz
128
5600 MHz
132
5660 MHz
136
5680 MHz
140
5700 MHz
Channels and frequencies in the 5-GHz band
Annex 53
devolo GigaGate
5.3 Disposal of old devices
To be used in the countries of the European Union and other European countries with a separate collecting system:
The icon with crossed-out wastebasket on the device means that this product is an electrical or electronic device that falls within the scope of application of the European Community WEEE Directive. These types of devices may no longer be disposed of with household waste. Rather they can be given to a municipal collection point free of charge. Contact your municipal government to find out the address and hours of the nearest collection point.
40 Annex
5.4 Warranty conditions
The devolo AG warranty is given to purchasers of devolo
products in addition to the warranty conditions provided by law and in accordance with the following conditions:
1 Warranty coverage
a) The
warrant y covers the equipm ent delivere d and all its parts. Parts will, at
devolo GigaGate
2 Warranty period
devolo's sole discretion, be replaced or repaired free of charge if, despite proven proper handling and adherence to the operating instructions, these parts became defective due to fabrication and/or material defects. Alternatively, devolo reserves the right to replace the defective product with a comparable product with the same specifications and features. Operating manuals and possibly supplied software are excluded from the warranty.
b) Material and service charges shall be covered by
devolo, but not shipping and handling costs involved in transport from the buyer to the service station and/or to devolo.
c) Replaced parts become property of devolo. d) devolo is authorized to carry out technical changes
(e.g. firmware updates) beyond repair and replacement of defective parts in order to bring the equipment up to the current technical state. This does not result in any additional charge for the customer. A legal claim to this service does not exist.
The warranty period for this devolo product is three years.
This period begins at the day of delivery from the devolo dealer. Warranty services carried out by devolo do not result in an extension of the warranty period nor do they initiate a new warranty period. The warranty period for installed replacement parts ends with the warranty period of the device as a whole.
3 Warranty procedure
a) If defects appear during the warranty period, the
warranty claims must be made immediately, at the latest within a period of 7 days.
b) In the case of any externally visible damage arising
from transport (e.g. damage to the housing), the person carrying out the transportation and the sender should be informed immediately. On discovery of damage which is not externally visible, the transport company and the sender are to be immediately informed in writing, at the latest within 3 days of delivery.
c) Transport to and from the location where the
warranty claim is accepted and/or the repaired device is exchanged, is at the purchaser's own risk and cost.
d) Warranty claims are only valid if a copy of the original
purchase receipt is returned with the device. devolo reserves the right to require the submission of the original purchase receipt.
4 Suspension of the warranty
All warranty claims will be deemed invalid
a) if the label with the serial number has been removed
from the device,
b) if the device is damaged or destroyed as a result of
acts of nature or by environmental influences (moisture, electric shock, dust, etc.),
Annex 55
devolo GigaGate
c) if the device was stored or operated under conditions not in compliance with the technical
specifications,
d) if the damage occurred due to incorrect handling, especially to non-observance of the system
description and the operating instructions,
e) if the device was opened, repaired or modified by persons not
5 Operating mistakes If it becomes apparent that the reported malfunction of
the device has been caused by unsuitable hardware, software, installation or operation, devolo reserves the right to charge the purchaser for the resulting testing costs.
6 Additional regulations The above conditions define the complete scope of devolo's legal
liability. a) The warranty gives no entitlement to additional
claims, such as any refund in full or in part. Compensation claims, regardless of the legal basis, are excluded. This does not apply if e.g. injury to persons or damage to private property are specifically covered by the product liability law, or in cases of intentional act or culpable negligence.
b) Claims for compensation of lost profits, indirect or
consequential detriments, are excluded.
c) devolo is not liable for lost data or retrieval of lost data
in cases of slight and ordinary negligence.
contracted by devolo,
f) if the device shows any kind of mechanical damage, or g) if the warranty claim has not been reported in
accordance with 3a) or 3b).
devolo GigaGate
d) In the case that the intentional or culpable negligence
of devolo employees has caused a loss of data, devolo will be liable for those costs typical to the recovery of data where periodic security data back-ups have been made.
e) The warranty is valid only for the first purchaser and is
not transferable.
f) The court of jurisdiction is located in Aachen, Germany
in the case that the purchaser is a merchant. If the purchaser does not have a court of jurisdiction in the Federal Republic of Germany or if he moves his domicile out of Germany after conclusion of the contract, devolo's court of jurisdiction applies. This is also applicable if the purchaser's domicile is not known at the time of institution of proceedings.
g) The law of the Federal Republic of Germany is
applicable. The UN commercial law does not apply to dealings between devolo and the purchaser.
Index
C
CE 6
D
Default WiFi key 29 DHCP server 32
W
WiFi 8
WiFi antenna
16
WiFi key 29 Windows 20
WPA2 29
I
IP address 32
L
LAN (network connection)
15 LED status display 10, 34
Linux 21
M
Mac (OS X) 20 MAC address 28
P
Package contents 17
R
Reset 15
S
Safety notes 6 Security ID 35 System requirements 17
T
Time server 33
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