Devine WMD-IE User Manual - EN

WMD-IE
Wireless In-Ear Monitoring System
User Manual
Version: 1.0 Date and author initials: 04-08-2020 RV Revision date and author initials : -
Introduction
Thank you for purchasing the Devine WMD-IE in-ear monitoring system. Before unpacking the included components, we recommend reading this user manual thoroughly to ensure that you are completely familiar with all of the functions this product has to offer. When unpacking the box, please make sure that all of the components and accessories listed below have been included. In the event that the product does not function as it should, switch off the power and remove the power cable from the mains power socket before contacting your local retailer for further advice.
Box contents:
– Devine WMD-IE base station (transmitter) – Devine WMD-IE-BP bodypack (receiver) – 6.35 mm TS jack audio cable – set of in-ear headphones (test models) – 2x AA batteries (for testing) – 1x power supply for WMD-IE base station – 1x base station antenna
Inspection of the device and included accessories
In the event that the device or any of the included accessories have been damaged or rendered defective in transit, please contact your local retailer for advice.
Please note: The products seen in the images included in this manual may differ slightly from the product received.
Contact:
Devine Pro Audio Products
Verrijn Stuartweg 18
4462 GE Goes
The Netherlands
Please do not send any physical products to this correspondence address.
Should you wish to send a product for repairs or for a refund, please contact your retailer for an RMA request
(Return Merchandise Authorisation)
Version: 1.0 Date and author initials: 04-08-2020 RV Revision date and author initials : -
WARNING!
Keep this device away from moisture, water and rain
to prevent any danger of electric shocks!
Safety Instructions
Every person involved with the installation, operation and maintenance of this device must:
- Be qualified.
- Be skilled.
- Have read the instructions included in this user manual.
- Be sure that neither the device nor the included accessories are damaged. Should the device or the included accessories be damaged, please contact your retailer for further advice.
- Ensure that the device is in good working condition and is safe to operate. Please follow the advice and instructions as they are described in this user manual.
Damage caused by misuse and/or modifications made to the device are not covered by the warranty.
This device does not contain any parts that can be repaired or replaced by the user. Should maintenance or repairs be necessary, they must be carried out by a qualified technician.
Important information regarding health and safety:
- Do not remove any labels or stickers from this device.
- Do not leave any cables lying around where they are in danger of causing a tripping hazard.
- The housing of this device must not be opened and any hardware or software that may be present must not be modified.
- For optimal performance, any inputs of the device should not be fed with a signal higher than necessary.
- The device must only be used indoors; contact with water, rain and moisture must always be avoided. Do not place any objects containing liquid on top of the device.
- Remove the device from any nearby flames or heat sources; do not place it near flammable fluids, gasses or objects.
- Disconnect this device from a power source if it is not being used for a long period of time, if maintenance is necessary, or if it needs to be cleaned. – Do not pull or tug on the cable to remove a plug as this may cause damage.
- Do not use any cables other than those specified in this manual. Do not use defective cables. Please contact your retailer if the included or specified cables do not function properly with this device.
- In the event that the device is exposed to extreme temperature changes (e.g. transported from a cold outdoor environment into a warm indoor environment), it should not be turned on until it has reached room temperature. This is necessary to prevent moisture (condensation) from forming inside the device, which may cause electric shocks.
Use & Operation Guidelines:
- This device is intended for indoor use and must only be operated by adults.
- This device is not suitable for use by children and must always be operated by an adult.
- This device can only be used in appropriate environments where no damage to the device can occur. Do not use the device in moist or dusty environments such as:
- indoor swimming pools where chlorine is used
- beaches or any location where sand and/or salt is present
- outdoors
- in indoor spaces where intense heat sources are present, or where it can reach temperature levels
that would be considered uncomfortable for a person.
- Avoid impact and collisions during use and transport. Do not move or transport the device while it is in use. Avoid using excessive force when installing and operating the device.
- Any user must become familiar with the functions of this device before using it.
- In case of emergency, any user must always be able to disconnect the device from the power source. Always ensure easy access to the power supply at one of the following points:
the included power supply
the plug that’s connected to a power socket
an external power block with on/off switch or dual-pole switch able to cut the power
Version: 1.0 Date and author initials: 04-08-2020 RV Revision date and author initials : -
- Ensure that both the AC/DC power supply and base station are provided with enough ventilation space to prevent overheating. At least 10 centimetres of space must be made around the AC/DC adapter to ensure sufficient air circulation.
- Should the device not be used in the manner described in this user manual, damages or even injuries could occur. Devine cannot be held responsible for any injuries or damages that occur as a result of improper use of this product.
Storage & Transport:
- This product has been designed for mobile use and can be transported in its original packaging as long as it is well protected against shocks and impact. It is also possible to transport the device in an appropriate case or flight case with a lined, protective interior that provides a secure fit for all components so that they are unable to shift in transit. – This device has not been designed for continuous (24/7) use. Regularly switching the device off will not effect the expected lifespan of the device. – When the device is not in use for long periods of time, always disconnect the device from the mains power and store it in a dust free environment. – Do not expose the device to extreme temperature shifts.
Housing:
- Frequently inspect the housing of the device and always just before use. Avoid operating the device if any large dents or cracks are found in the housing, or if screws are missing. Do not use the device if the housing is not in good condition. Contact your local retailer or a qualified technician if you are unsure about the state of the device.
- Check the device and screws for any corrosion. If any corrosion is found, do not use the device. Contact your dealer or a qualified technician if the screws or housing show any signs of corrosion.
- Ensure that every power and signal socket is securely fitted. Do not use the device if any of the sockets are not secure.
- Avoid the build up of any dust and dirt. Clean the device once a month by disconnecting it from the power supply and wiping it down with a dry or slightly moist cloth. If the device is used frequently, the device should also be cleaned more frequently.
Symbol Explanation:
Ensure that this device is disposed of properly. This product falls under the WEEE (Waste Electrical and Electronic Equipment) directive. The requirements of this directive apply to all manufacturers and producers of electronic devices in the EU. Do not throw this product away with normal refuse. Please contact your local authority for more information about how to recycle and dispose of these products in your region. By recycling this product in the proper manner, we can work together to ensure that we can continue to enjoy these kinds of products and still protect the environment as much as possible.
CE: The CE logo indicates that this product meets the European norms and requirements to which it must legally conform.
Suitable for indoor use only: This product was designed for indoor use only. The maximum environmental temperature must not exceed 40 degrees Celsius (104 degrees Fahrenheit).
Version: 1.0 Date and author initials: 04-08-2020 RV Revision date and author initials : -
Battery safety:
WARNING!
- If the battery is replaced incorrectly, this may cause the battery to explode.
- Only replace a battery with the same battery type.
- Never expose batteries to intense heat, including sunlight, open flames, etc.
- Never store batteries in a hot, high temperature environment. This may cause the battery to explode and/or result in the leakage of flammable liquids or gasses.
- Never expose batteries to an open flame or place them in or near a hot oven.
- Never purposefully damage batteries or try to cut into them as this may cause the battery to explode.
- Do not expose batteries to extremely low air pressures (at high altitudes) since this may cause the battery to explode and/or result in the leakage of flammable liquids or gasses
- If the device is not in use for a long period of time (a few months, for example), ensure that any batteries are removed from the device before it is stored.
- Always remove empty batteries from the device immediately.
- Avoid carrying batteries in a pocket, wallet, or bag. Contact with metal objects like coins, keys and similar can cause damage, leakages, or short-circuits.
- Always ensure that batteries are kept out of reach of children.
Recycling: Never dispose of batteries with normal household waste. Batteries can contain substances that are damaging to the environment. If a battery is recycled using the correct methods, it can be a valuable source of reusable materials. Contact your local council for more information about how best to dispose of batteries.
Version: 1.0 Date and author initials: 04-08-2020 RV Revision date and author initials : -
The Legal Use of Wireless Systems
Please note: The legislation regarding the authorised use of wireless systems is different in different
countries. Always check with your local council, governing body, or a specialist to be certain that a licence is not required before you can use a wireless system.
Operating a wireless system using the incorrect frequencies can lead to malfunctions and affect the system performance as well as violate local laws and regulations regarding the use of wireless transmission equipment.
---
The Devine WMD-IE system operates using the ‘duplex gap’ frequency range: 823 to 832 MHz.
This frequency band can be used freely in many EU countries. At the time of writing, a license is required to use this frequency band in the following countries:
AT: Austria CY: Cyprus FR: France (not for professional users) HR: Croatia IE: Ireland LT: Lithuania LV: Latvia PL: Poland SK: Slovakia UK: United Kingdom
This device has a maximum transmission capacity of 100 mW which may not be legally used in all EU countries. At the time of writing, the following countries enforce a legal limit on transmission capacity:
For frequencies 823 MHz – 826 MHz: DE: Germany: max. 82 mW FI: Finland: max. 12 mW IT: Italy: max. 10 mW LT: Lithuania: max. 50 mW RO: Romania: max. 50 mW SE: Sweden: max. 10 mW UK: United Kingdom: max. 50 mW other EU countries: max. 20 mW
For frequencies 826 MHz – 832 MHz: CZ: The Czech Republic: max. 50 mW ES: Spain: max. 20 mW FI: Finland: max. 12 mW IT: Italy: max. 10 mW LT: Lithuania: max. 50 mW RO: Romania: max. 50 mW SE: Sweden: max. 50 mW UK: The United Kingdom: max. 50 mW Other EU countries: max. 100 mW (is the max. ERP of the Devine WMD-IE)
Version: 1.0 Date and author initials: 04-08-2020 RV Revision date and author initials : -
Please note that the legal use of a frequency band does not guarantee interference free performance. It is always the case that any nearby equipment that uses the same or similar frequency can cause signal interference.
The information included in the overview above is correct at the time of writing. Due to the continuous regulatory changes made by different countries as a result of constant wireless frequency range reforms, it may be the case that the information included above is incorrect at the time of reading. Always consult your local governing body to be certain of the most recent regulations regarding the use of wireless systems.
Version: 1.0 Date and author initials: 04-08-2020 RV Revision date and author initials : -
Transmitter
Overview & Use
1. ON/OFF switch
2. DOWN button
3. Function button
4. UP button
5. IR synchronisation point
6. Display
7. Earphone volume control
8. Earphone monitoring output, 6.35 mm TRS jack
9. Input 1: 6.35 mm TS jack
10. Input 1 volume control
11. Antenna
12. MIX output for linking multiple systems or passing on monitor signal, 6.35 mm TS jack
13. Input 2 volume control
14. Input 2: 6.35 mm TS jack
15. Input 3: 6.35 mm TS jack
16. Input 3 volume control
17. Input 3 phantom power (9 V DC), On/Off
18. DC power input for included power supply
Receiver
1. Antenna
2. ACT transmission strength
3. ACT receiver strength
4. ON/OFF switch
5. Display
6. DOWN button
7. Function/Enter button
8. UP button
9. Battery compartment (2x AA)
10. Battery compartment cover
11. Volume control
12. Line output
13. Ear-phone output
Version: 1.0 Date and author initials: 04-08-2020 RV Revision date and author initials : -
Using The System
This wireless in-ear system includes a number of options and features. It is therefore essential that the instructions and advice included below are read and understood in detail to ensure that you can get the very best out of the system while using it safely.
Ensure Optimal Transmitter and Receiver Signal Strength
In areas where there is a large amount of wireless traffic (for example, in a street of pubs, restaurants, or venues, all of which may use wireless background music systems or live performance equipment), it is always possible that other wireless traffic may affect the wireless performance of your system.
In the worst case, this can cause serious problems with the performance of the WMD-IE in-ear monitoring system.
To prevent or solve these possible problems, the following measures can be taken: – Make sure that any other transmitting or receiving device or equipment that operates using the same or similar frequency band is moved at least 1 metre away from the system. – As much as possible, try to maintain a clear ‘line of sight’ between the transmitter (base station) and receiver (bodypack) and ensure that nothing is blocking signal transmission. Obstructions can include walls, furniture, or audience members. The less the signal is blocked, the more stable the signal becomes. – Place the transmitter in a relatively high position. This will increase the ‘line of sight’ of the transmitter so that the receiver can better detect the signal.
Switching the Base Station Transmitter On
Before switching the base station transmitter on, ensure that it is placed in an optimum position (as described above) and on a stable surface. Connect the DC power supply to the power input of the base station and plug the power supply into a compatible mains power socket. Use the Power button of the base station to switch it on and off.
Connecting the System to an Audio Installation
On its own, this system is not able to produce sound. As such, the base station has been fitted with audio inputs so that it can be connected to an external audio system.
A standard external audio system usually includes a PA mixer or similar equipment able to output a separate mixed audio signal to the in-ear system, so that the artist is provided with a balanced mix of all the different incoming audio signals. The WMD-IE transmitter provides three 6.35 mm TS jack inputs, each with separate volume controls and supports line-signals and microphone signals.
A mono signal is sent to the bodypack receiver and through both ear-phones. It is not possible to create a precise stereo mix using this system.
It is also possible to monitor the signal being sent to the in-ear system from the front-of-house using the
6.35 mm TRS jack earphone monitoring output of the base station.
If in doubt, your local retailer shall be able to offer advice regarding the correct cabling. Usually, you will only need a 6.35 mm TS jack cable like the cable included. If other options are required, there are adapters and adapter cables that can be purchased separately to solve any connection problems.
Version: 1.0 Date and author initials: 04-08-2020 RV Revision date and author initials : -
Display Symbol Explanation
The displays of both the transmitter and receiver use the following terms and/or symbols:
Transmitter Meaning Receiver Meaning
Audio signal strength (more or less bars are filled depending on signal strength)
Used antenna (the system continuously switches between the antenna with the best reception, A or B)
IR-synchronisation function active
Opens adjustable functions Selected channel
Functions locked so they cannot be adjusted
Channel indication Infrared-synchronisation
Mute function active Battery level status with
Transmission strength High/Low
Signal level per antenna
SET mode: GR: Available frequency CH: channel selection SCAN: Scan available channels HI: Hi / Lo strength selection
Audio signal strength (more or less bars are filled depending on signal strength)
Selected frequency
mode
voltage level
Locked Unlocked
Transmitter Channel Selection
Switch on the transmitter and press the SET button to activate channel selection mode. Use the UP and DOWN buttons to change the channel.
Transmitter Frequency Selection
Press the SET button once more to activate the frequency selection mode. Use the UP and DOWN buttons to change the frequency. The frequency is adjusted in 0.05 MHz steps.
Transmitter Frequency Selection (Larger Steps)
Press the SET button once more to activate the second frequency selection mode where the frequency can be adjusted in larger steps. Use the UP and DOWN buttons to change the frequency. The frequency is now adjusted in 1 MHz steps.
Power Control Mode
In Power Control mode, the transmission strength can be changed to Hi or Lo. This is function has been included to ensure that a stable signal can be achieved in any situation.
If there is a short distance between the transmitter and receiver, the transmission strength can remain set to Lo. The transmission strength can be set to Hi to achieve a stable signal over a greater distance between the transmitter and receiver.
Synchronising the Transmitter & Receiver
Switch on the transmitter and the receiver. The receiver requires 2x 1.5 V AA batteries in order to function. Batteries intended for testing have been included.
Version: 1.0 Date and author initials: 04-08-2020 RV Revision date and author initials : -
When the transmitter indicates , then it is prepared for synchronisation. Press the SET button of the transmitter to start the synchronisation process and hold the receiver near the IR synchronisation point. Ideally, the IR sync point of both the transmitter and receiver are able to achieve an uninterrupted connection and establish a data link so that frequency and channel information is transferred.
The synchronisation process is complete when the bodypack receiver displays the same frequency as the transmitter.
Locking the Receiver
To prevent the settings from being adjusted or changed unintentionally during a performance, the beltpack receiver can be locked. To lock the receiver, press and hold the SET button down until the Lock symbol appears on the display. Press and hold the SET button once more to unlock the bodypack receiver.
When the bodypack receiver is locked, the output volume can still be adjusted but it is not possible to change the channel or frequency.
Version: 1.0 Date and author initials: 04-08-2020 RV Revision date and author initials : -
Wireless System Trouble Shooting
If you happen to encounter any problems while using your wireless system, it’s recommended that this trouble shooting section is checked to see if a solution can be found. If none of the suggested solutions included below solve your particular problem, please contact your local retailer for further advice.
This trouble shooting section includes all of the most common possible issues and is not a complete list of every possible fault, defect, and their subsequent solution. This section is generally focussed on solving problems regarding the use of wireless systems. It may be that some of the included problems, causes, and solutions do not apply to your situation since product specifications can differ.
Problem Common cause Solution
Transmitter is not switching onPower socket not active Check that the mains power socket is
active, especially if it is (for example) a power block with a switch or a power switching system fitted with power sockets.
Power supply is not securely connected
Power button has not been pressed
Receiver is not switching on No batteries Check that batteries have been installed in
Batteries incorrectly installed It might be that the batteries have been
Batteries empty/low Replace the batteries with new, high-quality
No sound Volume is too low Turn the transmitter volume up and check
Mixer channel is muted or incorrectly set
Check that the power supply is securely connected to the receiver and that the plug is securely connected to an active mains power supply socket.
Make sure that the power button of the transmitter has been pressed.
the battery compartment.
installed the wrong way around. Always ensure that the batteries are installed so that the polarity (+/-) matches the polarity indicated in the compartment.
batteries.
that the audio signal strength indicator is active.
Check the basic PA mixer controls like the mute switch, master volume level, trim or gain level, master volume, EQ control settings etc.
Transmitter is not linked to receiver
Signal interference or drop­out
Version: 1.0 Date and author initials: 04-08-2020 RV Revision date and author initials : -
Transmitter position is not optimum
Transmitter is placed too far away from receiver
Make sure that the receiver is actively coupled with the transmitter by following the instructions included in this manual.
Where possible, always ensure that the transmitter is positioned so it can achieve the best possible ‘line of sight’ of the bodypack receiver.
If the receiver is more than 10 metres away from the transmitter, this can cause a break in the signal since the signal from the transmitter can no longer reach the receiver. Check the Hi and Lo Power indicator and change to Hi to strengthen the signal transmission.
Problem Common cause Solution
Interference from equipment using same frequency
It is always possible that nearby equipment using the same or similar frequency range will cause interference or signal drop-out.
Try using a different channel. Ensure that there no obstructions between the transmitter and receiver. Try reducing the distance between the transmitter and receiver.
Distorted sound Sound settings are not optimal Check the volume level and the settings of
other audio system components that may be affecting the sound quality by over­driving the signal.
Version: 1.0 Date and author initials: 04-08-2020 RV Revision date and author initials : -
Specifications
Features:
– compact and versatile wireless in-ear monitoring system – includes a transmitter and receiver – can be expanded by synchronising more bodypacks to a single transmitter – RF, AF strength, channel and frequency display – IR synchronisation function for frequency selection
Transmitter base station
– compact desktop (half 19”) transmitter unit – x3 inputs with independent volume controls – one input supported by 9 V phantom power – all inputs support both line and microphone signals – extensive display – single antenna – cable output connection possible via headphone output – quick and easy selection for channel/frequency, Hi/Lo transmission strength, etc. – RF, AF strength display
Bodypack receiver
– compact housing – easily clipped to belt or clothing – ear-phones included – compatible with ear-phone/ear-buds/in-ears from other manufacturers – 3.5 mm TRS mini-jack output – volume control – double antenna, fully automatic switching to strongest signal – battery level, AF, RF strength display – frequency and channel display via IR synch with transmitter – powered by 2 AA batteries (test batteries included)
AC/DC power supply:
– connection voltage: 100V – 240V AC, 50/60 Hz – output: 12V DC 500 mA, centre positive
Transmitter technical features:
– operation voltage: 12 V DC 205 mA centre positive – transmission strength: HI: 100 mW / LO: 20 mW – modulation: FM – ultraharmonics: > 60 dB – frequency stability: +/- 0.005 % – modulation: 40 kHz – harmonic distortion: < 0.5 % – headphone impedance: 32 ohms
Receiver technical features:
– power: 3 V (2x 1.5 V AA batteries) – harmonic distortion: < 0.5 % – adjacent channel interference ratio: > 90 dB – frequency image interference ratio: > 80 dB – receiver sensitivity: < 10 dBuV (SINAD = 30 dB) – de-emphasis: 50 US – in-ear impedance: 32 ohms
Version: 1.0 Date and author initials: 04-08-2020 RV Revision date and author initials : -
EC Declaration of Conformity
Devine pro audio and studio products
Verrijn Stuartweg 18
4462 GE Goes
The Netherlands
We declare under our sole responsibility that the following products
Article: Product name: Devine WMD-IE In ear monitor system UHF (823 – 832 MHz).
Devine WMD-IE-BP In ear monitor bodypack UHF (823 – 832 MHz).
are fully in conformity with:
System:
Directive 2014/53/EU of the European Parliament and of the Council on the harmonization of the laws of the Member States relating to the making available on the market of radio equipment (RED). Used standards: EN 62368-1:2014+A11:2017, EN 62479:2010, EN IEC 62311:2020, ETSI EN 301 489-1 V2.2.3 (2019-11), ETSI EN 301 489-9 V2.1.1 (2019-04), ETSI EN 300 422-1 V2.1.2 (2017-01).
Directive 2011/65/EU of the European Parliament and of the Council on the restriction of use of certain hazardous substances (RoHS) in electrical and electronic equipment. Used standards: IEC 62321-3-1:2013, IEC 62321-4:2013, IEC 62321-5:2013, IEC 62321-6:2015, IEC 62321-7-1:2015, IEC 62321­7-2:2017, IEC 62321-8:2017.
AC/DC adapter:
Directive 2014/35/EU of the European Parliament and of the Council on the harmonisation of the laws of the Member States relating to the making available on the market of electrical equipment designed for use within certain voltage limits (LVD).
Used standard: EN 62368-1:2014+A11.
Directive 2014/30/EU of the European Parliament and of the Council on the harmonisation of the laws of the Member States relating to electromagnetic compatibility (EMC).
Used standards: EN 55032:2015, EN IEC 61000-3-2:2019, EN 61000-3-3:2013+A1:2019, EN 55035:2017.
Directive 2009/125/EC of the European Parliament and of the Council establishing a framework for the setting of ecodesign require­ments for energy-related products (ErP) and Commission Regulation (EU) 2019/1782 laying down ecodesign requirements for ex-
ternal power supplies pursuant to Directive 2009/125/EC of the European Parliament and of the Council and repealing Commission Regulation (EC) No 278/2009. Used standards: EN 50563:2011+A1, IEC 62301:2011, EN 50564:2011.
Directive 2011/65/EU of the European Parliament and of the Council on the restriction of use of certain hazardous substances (RoHS) in electrical and electronic equipment. Used standards: EN 62321:2009, IEC 62361-1:2013, IEC 62321-2:2013, IEC 62361-3-1:2013, IEC 62361-4:2013, IEC 62361-
5:2013, IEC 62361-6:2015. IEC 62361-7-1:2015.
Signed for and on behalf of:
Devine pro audio and studio products Goes, 04-12-2020
Jochanan Bax, Director
Version: 1.0 Date and author initials: 04-08-2020 RV Revision date and author initials : -
Loading...