DEVA Broadcast DB46, DB45 Maintenance And Operation Instruction Manual

Page 1
MAINTENANCE AND OPERATION
INSTRUCTION MANUAL
Publish Date: 06-Mar-2018
DB46
Compact DAB/DAB+ Monitoring Receiver
Page 2
Contents
Typographic conventions .................................................................................................................. 5
General Information .......................................................................................................................... 6
Product Features ................................................................................................................................ 7
Technical Specications .................................................................................................................. 8
Block Diagram ................................................................................................................................ 9
Factory Default Settings .................................................................................................................. 10
How to reset the DB46 to its factory defaults without having access to the WEB interface? 10
Safety Precautions ............................................................................................................................ 11
Panel Indicators and Appointments ............................................................................................... 12
Front Panel.................................................................................................................................... 12
Rear Panel ..................................................................................................................................... 13
Getting Started ................................................................................................................................ 14
Connection .................................................................................................................................... 14
Network Settings ............................................................................................................................ 15
Network Discovery ........................................................................................................................ 15
WEB Interface menu pages ............................................................................................................. 16
Device control interface ................................................................................................................ 16
Main .............................................................................................................................................. 18
Ensemble ....................................................................................................................................... 19
Service ........................................................................................................................................... 20
Band Scan ...................................................................................................................................... 21
Status ............................................................................................................................................. 22
Log ................................................................................................................................................. 23
General Settings ............................................................................................................................ 24
Tuner settings ................................................................................................................................ 25
Service settings (Services 1 to 6) ................................................................................................... 26
Communication Settings ................................................................................................................ 28
Outputs settings ............................................................................................................................. 30
Other settings ................................................................................................................................ 31
APPENDIX A ...................................................................................................................................32
Alarm Triggers .............................................................................................................................. 32
Alarm Notications ....................................................................................................................... 34
APPENDIX B ................................................................................................................................... 35
GSM Modem Option - Features and Usage .................................................................................. 35
Remote Audio Listening ................................................................................................................ 36
Remote Status Request .................................................................................................................. 36
Initialization procedure for Sierra Wireless AirLink FXT009 GSM modem ................................ 37
1. Setting up the modem ............................................................................................................ 37
2. Connecting with DEVA Unit ................................................................................................. 39
APPENDIX C ................................................................................................................................... 40
How should I congure the connection between my DEVA Device and an FTP Client? 40
Product Registration Card .............................................................................................................. 43
Page 3
THIS PAGE
IS INTENTIONALLY
LEFT BLANK
Page 4
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 4 -
Introduction
DEVA Broadcast Ltd. is an international communications and high-technology manufacturing organization, its corporate headquarters and facility located in Burgas, Bulgaria. The company serves the broadcast and corporate markets worldwide – from consumers and small businesses to the largest global organizations. It is dedicated to the research, design, development and provision of advanced products, systems and services. DEVA launched its own brand back in 1997 and has nowadays evolved to become known as a market leader and internationally reputed manufacturer of user-friendly, cost-effective and innovative broadcast products.
Creativity and innovation are deeply woven into DEVA corporate culture. Through successful engineering, marketing and management our team of dedicated professionals creates future­oriented solutions to improve customers’ performance. You may rely that all issues communicated to our crew would be addressed accordingly. We pride ourselves on our pre and post-sales support and purchase services, which along with the outstanding quality of our radio gear have won us due respect and the market authority position.
DEVA best-of-breed solutions have become the best sellers for our partners. The strategic partnerships which have been formed with industry leaders during all these years that we have been operating on the broadcasting market, have proved us a reliable business partner and a valuable
asset, as our dealers worldwide would conrm. In constant pursuit of precision and long-term
satisfaction, DEVA enhances the reputation of our partners and clients alike. Furthermore, we have already a proven merit as a credible partner provider.
Our portfolio offers complete line of high quality and competitive products for FM and Digital Radio, Radio Networks, Telecommunication Operators and regulation authorities. For almost two decades of intensive software and hardware development, we have achieved a unique price­performance and endurance of our product lines. Our company’s multitude of equipment and services is in line with the latest technologies and key trends. The most recognizable characteristics attributed to DEVA products are their clear-cut, streamlined design, easiness of use and cost­effectiveness: simplicity of forms but multiplicity of functions.
For us there is no stage when we deem that we have reached the most satisfactory level in our work. Our engineers are in constant pursuit of new ideas and technologies to be captured in DEVA solutions. Simultaneously, a strict control is being exercised at each step of any new development. Experience and hard work are our fundament but the continuous improving process is what we never leave aside. DEVA participates on a regular basis in all landmark broadcasting events, not only to promote its products, but to exchange valuable know-how and experience. We are also engaged in international large-scale projects involving radio and audio solutions which makes us even more competitive on the global market.
All DEVA products are developed and produced in accordance with the latest ISO 9001 quality control standards.
Page 5
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 5 -
Typographic conventions
This manual uses the following typographic conventions:
Style Used for
NOTE
Important notes and recommendations
Example
Used when example text is cited
“Menu” on page XX. References
[OK] Interface Interactive buttons.
Settings
Menu paths are represented as follows: Settings> General> Backup
Page 6
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 6 -
General Information
Continuing a tradition for products brought about by creative thinking and technological precision, the DB46 – Compact DAB/DAB+ Monitoring Receiver slots in seamlessly within DEVA’s range of monitoring tools by offering another dimension of accuracy and cost-effectiveness. While also
retaining the dening characteristics of the DEVA brand, this revolutionary product is specically
dedicated to one of the major areas in the industry - Digital Audio Broadcasting, and fully meets the ETSI EN 300 401 DAB standard.
Along with the guaranteed quality of performance, a crucial asset of this product is its design – compact, smart and extremely practical. Proving that practicality does not come at the cost of
efciency, the DB46 boasts a wealth of capabilities and superb features. It has a highly-selective
DSP-based tuner, supports the latest DAB & DAB+ standards.
What is more, it offers support for Program Associated Data (PAD), as well as all standard bitrates and VBR, and automatically displays live metadata. While the signal is being monitored and logged, the DB46 measures the following DAB signals: RSSI, SNR, CNR, FIC Quality, FIB Errors, FFT Offset and the Left & Right Audio level values and stores them, thereby allowing for future analysis. A standard FTP client is all that is required for the collected data to be easily downloaded.
The BandScan function of the DB46 presents an overview of all DAB/DAB+ signals available, plus their RF signal strength. BandScans are possible within any section of Band III. The generated spectrum diagram shows the RF Level vs. the channels.
Another impressive feature of the DB46 is the fact that the tool guarantees no interruption of the broadcast signal. This is achieved through the provided local alarm options and online
notications via rear-panel alarm GPOs, E-mail and SNMP in case there is audio loss or change in
the DAB signal and the Left and Right Audio Levels. This allows for a fast response on the part of the maintenance staff so that prolonged signal loss can be prevented.
Users can also easily control and set up their DB46 unit remotely through their PC, tablet or smart phone via a standard web browser; iOS and Android devices are also supported.
Compact and affordable, with a remarkable set of technical characteristics, DEVA’s DB46 is a
denite must-have for accurate, dependable DAB/DAB+ monitoring.
Page 7
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 7 -
Product Features
DAB/DAB+ compliant receiver
Support for Program Associated Data (PAD)
Predened DAB channels scan or manual tune
Detailed DAB component information
High-end digital tuner
Quick Service access via 6 Presets
Real Time Audio Program Streaming
Built-in easy to use WEB and FTP server
Apple and Android devices support
Protected access to the device settings
Headphone output with front panel level control
SNTP for automatic synchronization of the built-in clock
LAN port for full TCP/IP remote control and monitoring
Adjustable MIN/MAX alarms for RF, Left & Right Audio Levels
Alarm dispatch via E-mail, SNMP ver.2C and GPO
Firmware updates will ensure improved operation
Page 8
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 8 -
TECHNICAL SPECIFICATIONS
DAB/DAB+ RADIO
RF frequency range 168 - 240 MHz DAB/DAB+ Band III Channels 5A - 13F Sensitivity 18 dBµV Input connector BNC 50Ω In compliance with ETSI EN 300 401 Ensemble acquisition Time 940 ms L&R Audio 1%, +5.0 to -50.0 dB, 0.1 dB resolution
DAB/DAB+ METERING
Quality indicators RSSI, SNR, CNR, FIC Quality, FIB Errors, FFT Offset PAD DLS, MOT Metadata Displayed Ensemble Label, Component List & ID, Service List & ID,
Dynamic Label, PTY, Sample Rate, Bit Rate, Gain, Mode, Service Mode, Protection Info, Current CU & Address, Country, Language, Time & Date
OUTPUTS
Audio stream Icecast/Shoutcast compatible audio stream Alarms E-mail, SMS, SNMP Headphone 1/8” (3.5mm) Phone Jack GSM Modem 15-pin Male D-Sub Connector
NETWORK
Connector RJ-45 Type Ethernet Device discovery UPnP support Measurements and Log Storage Storage 2GB Build-in Memory Card Data format Text, CSV
POWER SUPPLY
Voltage External, 12V/1A
SIZE AND WEIGHT
Dimensions (W;H;D) 125 x 31 x 160 mm Shipping Weight 270 x 54 x 230 mm / 1.054 kg HS Code 8527212000
Page 9
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 9 -
BLOCK DIAGRAM
A simplied block diagram of DB46 is shown below
Metering
DAB
Tuner
DSP
L / R
Control and Communication CPU
Ethernet
Front panel LED
GPO GSM Modem
Because of the all-digital, minimalist-discrete-component nature of device circuitry, we have not provided schematic diagrams of the DB46 in this Manual. Please, note that:
NO USER-SERVICEABLE COMPONENTS INSIDE.
REFER ALL SERVICING TO
QUALIFIED TECHNICAL PERSONNEL.
Page 10
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 10 -
Factory Default Settings
HOW TO RESET THE DB46 TO ITS FACTORY DEFAULTS WITH­OUT HAVING ACCESS TO THE WEB INTERFACE?
To start a Hardware Reset, disconnect the power supply cable from the unit. Then nd the
RESET button on Rear panel (labeled in red on the picture), press and hold it.
GSM
MODEM
LAN
ANTENNA
MAX 120 dBµV
POWER 12V / 2A
RESET
BUTTON
Afterwards, connect the power supply cable to the unit and keep the RESET button hold until the POWER led starts blinking. Release the RESET button and wait for DB46 to reboot with the factory default settings.
Page 11
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 11 -
Safety Precautions
IMPORTANT: Carefully read this paragraph as it contains important instructions concerning
operator safety and directions regarding the installation, operation and maintenance of the equipment. Failure to observe the safety instructions and information given in this manual constitutes an infringement of the safety rules and design specications provided for this piece of equipment. DEVA Broadcast Ltd. declines all responsibility if any one of the safety rules given herein is not observed. DEVA Broadcast Ltd. declines all responsibility if the end-user resells the product. The equipment is to be used by people capable of operating it in a trouble-free manner and it is assumed that they are aware of the following safety rules.
Keep this manual with the utmost care and close at hand so that it can be consulted whenever
needed
After unpacking the equipment, check its condition.Avoid banging the equipment.The packing material (plastic bags, polystyrene, nails, etc.) must never be left within reach of
children, as these items are potential sources of danger.
Do not use the equipment in places where the temperature is not within the recommended
range, as specied by the manufacturer. ◊ Before connecting the equipment, make sure the nameplate specications correspond to the
mains electricity supply (the nameplate is located on the equipment enclosure).
◊ Do not remove the sticker from the equipment as it contains important specications and the
relevant serial number.
To join the equipment to the mains supply, use the power cord purchased with the equipment.The equipment must be used only for the purposes it was designed for.Abuse or misuse of the equipment is extremely dangerous for people, pets and property. The
manufacturer declines all responsibility for damage and injury resulting from improper use and
mishandling. Certain basic safety rules must be observed when using electrical equipment, in particular:
- Never touch the equipment with wet and/or damp hands or other parts of the body.
- Keep the equipment away from drops of water or sprinkling systems.
- Never use the equipment near high heat sources or explosive material.
- Do not introduce any extraneous matter into the equipment.
- Do not allow children or untrained people to use the equipment. Before cleaning or servicing the equipment outside, disconnect its power supply and wait at
least 2 seconds before working on it, as recommended by current safety regulations.
In the event of faults and/or improper operation, turn off the equipment, shut off the electrical
power and call your dealer.
Do not attempt to make repairs and/or adjustments when covers/guards or circuit boards are to
be removed.
Call your dealer for any repairs and be certain original spare parts are used. Failure to observe
this rule may adversely affect the safety level of your equipment.
◊ The equipment is to be connected to the mains supply and provided with adequate and efcient
earth conductors.
When installing, leave a clearance of at least 1 cm around the equipment to allow air to pass
freely.
Page 12
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 12 -
Panel Indicators and Appointments
FRONT PANEL
PHONES GSMPWR
LAN
DAB/DAB+ M
ONITORING
R
ECEIVER
M
ODEL
DB46
1 2 3 4
1 - Phones Output – Audio signal from the tuned frequency. 2 - Power LED Indicator 3 - GSM LED Indicator. This LED can in one of the following states: Off – no GSM Modem; Fast Blinking – GSM Modem initialization; Slow Blinking – GSM Modem present and operating; 4 - LAN LED Indicator. This LED can be in one of the following states: Off – No User Connected, Logger is active; Blinking – User is connected, Logger is inactive;
Page 13
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 13 -
REAR PANEL
GSM
MODEM
LAN
ANTENNA
MAX 120 dBµV
POWER 12V / 2A
1
2
3
4
5
1 - Power Supply (12V, 2A); 2 - Antenna Input – BNC connector for FM Antenna; 3 - GSM Modem Connector – DB-15 male; 4 - LAN Port / Internet Input – standard RJ-45 port; 5 - Factory Defaults reset button.
Page 14
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 14 -
Getting Started
In order for the normal operation of the DB46 to be guaranteed, you will need fulll the
following conditions:
1. Standard Ethernet 10/100M connection;
2. Correctly assigned Network conguration and device settings.
To make sure that all the conditions are fullled please, follow the instructions below.
CONNECTION
1. Install the unit on its operation place;
2. Using the provided power cable, connect the unit to the power supply network;
3. Connect the antenna cable to the RF antenna input connector located on the rear panel of the device;
4. Connect the DB46 to the TCP/IP network using direct network cable;
5. Connect the optional GSM modem via the connection cable provided with the GSM modem. In order for better GSM network coverage to be achieved, please select proper place for the GSM antenna.
NOTE: The GSM antenna must be installed far enough from the monitoring devices. The
GSM modem radiates RF signal that may cause spurious emissions that will may interfere with the accuracy of the measurements. For detailed explanation of the option, please refer to “GSM
Modem Option” on page 35.
Page 15
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 15 -
NETWORK SETTINGS
After connecting the network cable the Led ‘LAN’ located on the rear panel must be ON or
ashing. The next and most important step for conguration is the adjustment procedure of the
Network Communication. The settings shown below are Default Network Settings:
DHCP Enabled IP Assigned by DHCP Mask Assigned by DHCP Gateway Assigned by DHCP DNS Assigned by DHCP HTTP Port 80
The DB46 is controlled trough a build in WEB Server and a standard Web browser can be used to monitor its status or to make some adjustments. To operate the device you need to know its IP Address. In case you are not aware of it, you can use the Network discovery feature at Local networks.
1. Connect the device to the local network or to the Internet by LAN cable;
2. Open a new WEB Browser and enter the device IP address in the address eld then press [Enter]. A new WEB browser with DB46’s Main window will appear;
3. To access the device’s settings press [Settings], the default values are username: admin and password: pass.
NETWORK DISCOVERY
If you have already enabled this function on your computer just open a new Explorer bar and
click on Network. The device must be displayed. If not follow the instructions below.
1. Open Advanced sharing settings by clicking the Start button, and then on “Control Panel”. In the search box, type “network”, click “Network and Sharing Center”, and then, in the left panel click “Change advanced sharing settings”.
2. Select your current network prole.
3. Click Turn on network discovery, and then click Save changes. If you’re prompted for an
administrator password or conrmation, type the password or provide conrmation.
4. To access the device open a new Explorer bar and click on Network. If you have successfully enabled the network discovery option, the device will be displayed. Double click on DB46 will open a new WEB browser with the Main window.
5. To access the device’s settings press [Settings], the default values are username: admin and password: pass.
NOTE: If the port is different than the default one (80), it is necessary to specify it, for example:
http://192.168.1.2:9000
ATTENTION: Depending on Internet Protocol Settings, the assigned IP address may not be
visible outside your local network, thus the device may be accessed only within that network. Consult with your network administrator for the appropriate IP settings.
Page 16
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 16 -
WEB Interface menu pages
DEVICE CONTROL INTERFACE
The WEB Interface is visually divided into two sections Left and Right.
On the Right are the specic contextual readings of the currently selected menu page.
On the Left is the so called “dashboard” of the device - General Tuner and Channel readings,
functional buttons. This section of the WEB interface is constant part of each screen, hence allowing immediate tuner interactions. The section will not be visible when the Settings tabs are opened.
DB46 “dashboard” content:
2
1
3 5
4
9
8
7
11
12
13
14
6
10
1. DAB+ Logo
2. Frequency indicator showing currently tuned frequency;
3. SID – This 16-bit eld shall specify the
DAB Service Identier (SID) to which the
information block data applies;
4. SCH – Sub Channel ID;
5. Currently selected service label;
6. DLS – (Dynamic Label Segment) scrolling text;
7. Alarm presence indicator – will be lit in red when an alarm on at least one channel is detected;
8. RF Level indicator. The red zone (low level) indicates low RF level;
9. Left Audio indicator;
10. Right Audio indicator;
11. Drop-down Select Service menu;
12. Service Preset Buttons – when one of the buttons is pressed, the Tuner will be set to
the predened service.
13. Device Time and Date;
14. Session time;
Page 17
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 17 -
Drop-down Select Service menu options: A list containing all services available in the current Ensemble.
Page 18
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 18 -
MAIN
The Main Screen of the WEB Interface shows all the mandatory parameters represented as LED
readings and the current DAB station status (DAB Station).
You can easily select the preferred audio frequency by using the selection buttons, placed on the
left part of the screen. All station presets are dened by the user.
[Listen] button – used to Play/Stop the current audio stream (an audio device will be required).
Page 19
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 19 -
ENSEMBLE
Ensemble
Information as regards the currently selected ensemble as regards the Channel, Label, Ensemble ID, Workload, number of available Services and Sub-channels, SNR (signal-to-noise) and CNR (carrier-to-noise) indicators in dB can be found in this section.
CU Usage
Representation on the CU usage of the Ensemble. An ensemble has a maximum bit rate that can be carried, but this depends on which error protection level is used. However, all DAB multiplexes can carry a total of 864 “capacity units”. The number of capacity units, or CU, that a certain bit-rate level requires depends on the amount of error correction added to the transmission, as described above.
Services
As various different services are embedded into one ensemble, list of the available Services can also be found in this tab.
Page 20
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 20 -
SERVICE
This page contains information on all the mandatory parameters of the currently selected service. Slideshow is also displayed (if available).
Page 21
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 21 -
BAND SCAN
The bandscanning mode could be customized by setting range of the scan. Once you have set
range and specied whether all results or the Valid only will be shown, the [Start] button should be
pressed in order for the Bandscan process to be initiated. The current scan could be stopped at any time by pressing the [Stop] button.
The valid results will be illuminated in green. When the option Show “Valid” only is enabled, only the valid results will be listed:
Page 22
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 22 -
STATUS
The status tab shows the alarm status of each parameter of the preset frequencies, along with the basic device and network status (IP address, MAC, etc.). If a GSM modem is connected, the status of the modem will also be depicted in the relevant section.
The Service parameters (RF, SNR, CNR etc.) have several conditions:
In range – green OK;
Out of range – red LOW, HIGH or LOSS;
Signal monitoring is not enabled – n/a.
Page 23
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 23 -
LOG
Here are listed all the Device System Events. The local measurements and logs are saved
in the internal device memory. All log les can be downloaded via the built-in FTP server. For information on how the connection between the DB46 and an FTP Client should be congured,
please refer to “Download les via FTP” on page 40.
[Clear] will delete the System log.
[Reload] will refresh the information.
Page 24
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 24 -
GENERAL SETTINGS
DB46 provides you with protected access to the device settings. You can choose between two types of log in.
As an Administrator – It will give you full control over the settings of the device;
As a User – that will allow you to just monitor the device and to choose different stations,
while the Settings bar remains locked.
In order for the security of DB46 to be enhanced, a new username and password could be set from the Security section. By choice, you can change the name of the device (General section). Later on, it will be used as a title name for all WEB pages. Customizing the name will make the device more recognizable.
WEB Log – the maximum storage time of the System Log le is chosen from here. If the le is older than the specied maximum will be deleted.
Date & Time – used for manually set the current Date and Time. [Copy Local Time] button will set the Date and Time to correspond to that of your computer.
SNTP Internet Time – Synchronizes automatically the DB46 clock to a millisecond with the Internet time server. Enable this function in order to use it. (Specifying the server closest to your location will improve the accuracy).
NOTE: In order for the applied settings to be used press the [Save] button, placed on the
bottom right part of the screen.
Page 25
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 25 -
TUNER SETTINGS
The Tuner Section gives control over Tuner settings, allowing you to select a DAB channel and service. All available services will be listed below once the list is collected from the multiplex data.
Page 26
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 26 -
SERVICE SETTINGS (SERVICES 1 TO 6)
The DB46 can monitor up to 6 preset DABServices at regular intervals and send alarm
notication via E-mail, SMS, SNMP and GPO. Every Channel consists of a group of settings
(explained in details below), which are used when monitoring and alerting. Each preset has its own
page where it is being congured. Measurement windows can be set for each of the six parameters:
RF, Left and Right audio levels, DAB Loss, DAB SNR, DAB CNR, FIC quality. Trigger and alarm release times can be set for each alarm.
The notication means (Email, SMS, SNMP, GPO) is set for each parameter individually. To enable the notication, press on the relevant button so that it could be illuminated in green.
Service
- Name – preset alias. The same name will appear on the quick access buttons in the “dashboard”;
- [Enabled]/[Disabled] channel monitoring and sending of warnings and alarms. If the channel
is not generally enabled, the frequency will not be monitored and alarm notications will not be
received;
- Service – select the desired service from the drop-down menu;
- Acquisition time – specify the observation time for the current station (before switching to
Page 27
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 27 -
the next channel);
- E-mail – set email address that will receive alarm notications for this service only.
Alarm
- Alarm Range – interactive slider used to adjust the Low & High thresholds at which an alarm
will be generated;
- Threshold –buttons to enable/disable alarm range limits;
- Trigger Time – waiting time before Active Alarm/Warning is generated;
- Release Time – waiting time before Idle Alarm/Warning is generated;
- Alarm notication option.
IMPORTANT NOTE: Alarms are generated only when the Logger mode is running. While
there is any user interaction, alarm will not be generated and send. The Logger starts running once the user logs out of the WEB interface.
Trigger and Release times dene the time, which should elapse in order for the received signal to be dened as low/high/lost or restored/OK. What we recommend is the release time to be bigger
than the trigger time.
NOTE: When setting Trigger and Release times, have in mind that 01:00 means 1 minute, and
00:01 means 1 second.
NOTE: In order for the applied settings to be used press the [Save] button, placed on the
bottom right part of the screen.
[Export] will export the currently applied alarms settings.
[Import] allows you to import the Service settings from other DB46.
Page 28
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 28 -
COMMUNICATION SETTINGS
Network
The network addresses could be set manually (static IP) or automatically via a DHCP server. To set static IP, MASK, GATEWAY and DNS addresses, the DHCP should be disabled. In order for the built-in DHCP client to be activated, the function should be enabled. When the DHCP client
is activated, all assigned values will be shown in the relevant elds on the Status Screen. If due to
any reason, the DHCP procedure cannot be completed, DB46 will use AutoIP and will generate an IP Address.
GSM Modem
Up to ve numbers for SMS control and alarm notications could be set. Baud Rate is mandatory
for the proper operation of the GSM Modem. We recommend that a test SMS to be generated (via pressing the [Test] button), once all needed settings are applied. Upon success, the SMS will be
delivered to all the specied GSM numbers. Example of Test SMS Message:
DB46 Test Message.
NOTE: The current condition of the GSM Modem could be checked in the Status Screen. For
detailed information on the option, please refer to “GSM Modem Option” on page 35.
HTTP Server
[Enabled] the HTTP Server. Specify the Server Port and session timeout. If the [Enabled] button is not illuminated in green, the option is disabled.
Page 29
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 29 -
FTP Server
[Enabled]/[Disabled] the FTP Server. Specify the Command and Data Ports to be used.
Audio Stream Server
[Enabled]/[Disabled] the Audio Stream Server. Then specify Port for audio Streaming, and Quality (64, 96, 128, 192 or 256 kbps). The Audio Stream could be heard using suitable audio player (Media Player, Winamp, etc.) or through the WEB interface by pressing the [Listen] button.
SNMP Agent
Agent – [Enabled]/[Disabled] the SNMP Agent.
Specify Agent ID, Agent Port, Read/Write Communities, Manager IP, Manager Port and session
timeout. Agent ID is used for identication of the device among others, when an SNMP notication
is being sent.
Once all needed settings are applied, use the [Test] button to generate a test notication, which
upon success will be received by the SNMP Manager.
Press the [Download] button to download the latest available DB46 SNMP MIB le.
NOTE: The MIB le may vary from one rmware revision to another. Downloading this le
from the device, guarantees that you have the proper MIB le.
E-mail
To use the email notication option, please make sure it is [Enabled] by pressing the relevant
button. Then follow the instructions below:
1. Enter the desired alarm recipients in e-mail 1 and/or e-mail 2 elds.
2. Fill in your e-mail account settings: Sender, Username and Password, Server, SNMP port and connection type.
3. It is mandatory the type of connection with the server to be specied from Connection - Regular, Encrypted.
4. The Server port will be changed accordingly. Please note that the most commonly used port
will be entered in the eld. If the port that is to be used is different, change it manually to
the correct value.
5. We recommend you to use the [Test] button and generate a test e-mail, which upon success
will be delivered to the specied E-mail 1 and/or E-mail 2. Example of Test E-mail Message:
DB46 Test Message. Please do not reply to this e-mail.
If you experience difculties in the set-up, or would like to use DEVA account for sending of
alarm email notications, press the [DEVA] button option, and:
1. Complete the recipient emails (E-mail 1 and E-mail 2) only.
2. The other elds must be left blank, otherwise the email notication option will not be working.
3. We recommend you to use the [Test] button and generate a test e-mail, which upon success
will be delivered to the specied E-mail 1 and/or E-mail 2. Example of Test E-mail Message:
DB46 Test Message. Please do not reply to this e-mail.
Even though using the DEVA account eases the set-up process, we recommend user account to
be used for sending of email notications, and the DEVA account for test purposes. When using
DEVA account, please note that the stable 24/7 connection depends on the mail service provider and cannot be guaranteed.
NOTE: In order for the applied settings to be used press the [Save] button, placed on the
bottom right part of the screen.
Page 30
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 30 -
OUTPUTS SETTINGS
The general purpose outputs settings are applied through this page. Function, type and pulse time for each of the GPOs could be set individually. You can choose between the available functions. Type is used for specifying of the active level. When an alarm is generated the output can change the level to Active High/Low or to generate High/Low Pulse.
PLEASE NOTE that if the GPO’s function is not assigned as Alarm GPO and is chosen as a
preferred alarm, notications will not be indicated, nevertheless one is being generated.
The Outputs page also allows you to set the GSM and Headphones Audio levels.
Page 31
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 31 -
OTHER SETTINGS
Firmware Update
To update the device rmware, select the new rmware le. After having pressed the Upload button, a dialog window will appear. Conrm the rmware update and wait for the process to
complete. Information on current DSP1, DSP2 and WEB version is also found in this section.
Storage
Information about the device storage space is found in this section. The entire internal storage could be deleted by pressing the [Format] button.
System Log
By pressing the [Clear] button, all records in the system log will be deleted.
Factory Defaults
[All except IP] – all settings, except for the Network settings (IP Address) will be deleted.
To restore DB46 to its Factory Defaults, press [All except IP]. A new window will appear –
conrm that you want to restore the factory defaults and wait for the process to be completed. On
completion of the process, the settings should have the proper default values.
Reboot
To start Rebooting of DB46, press the [Reboot] button. A dialog warning window will appear.
Conrm that you want to reboot the device and wait for the process to be completed.
Page 32
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 32 -
APPENDIX A
ALARM TRIGGERS
After collecting all the data, the DSP-based core compares the values measured with the
predened by the user threshold levels, for all the alarms monitored. In case that a parameter is beyond limits, the device will initiate the sending of an alarm notication via the selected
communication path. All the alarm events are stored in the device’s log. It is essential that, if there is a very short fault of the signal, with duration shorter than the ‘alarm trigger time’, the device would not trigger an alarm.
There are several Alarm Triggers for the following parameters: RF, MPX, MPX Power, Left/
Right Audio, RDS Group loss, Pilot and RDS levels. An option for dening different limits for
each of the parameters is present. All these values, the ‘trigger time’ and the ‘release time have to be assigned separately for each of the alarms.
Block Diagram of Alarm Automata
Page 33
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 33 -
When an observation event takes place, the Alarm Trigger’s State will refresh, if necessary. Should we consider an instance when the Alarm Trigger is in Idle state, having in mind that an alarm is not triggered immediately when a parameter level passes beyond threshold: If the parameter level becomes stable, within Thresholds, and the Alarm Trigger Time is not elapsed, then the Alarm Trigger remains in Idle state. If the Alarm Trigger Time expires and the parameter level is still beyond limits, the Alarm Trigger would change its state to High/Low. This would result in
predened actions - Alarm Notications (E-mail, SMS, SNMP trap) and Save a Log Record. The
state will not be immediately switched into Idle when the parameter stabilizes, within Threshold levels, not up until the ‘Alarm Release Time’ is elapsed. Meanwhile, if the parameter crosses again any Threshold, the Alarm Trigger will remain in Active state. If the parameter remain within the Threshold levels and the Alarm Release Time expires, then the Alarm Trigger would switch into
Idle state and again predened actions would be initiated.
LEVEL
Hi Threshold
TIME
Alarm Idle No Alarm
Period < Alarm Trigger Time
Period > Alarm Trigger Time
Period > Alarm Release Time
Alarm Active Alarm IdleAlarm Idle No Alarm
Notification for Active Alarm
Notification for Idle Alarm
If the RDS Group has not been received within the Alarm Trigger Time, the state would be changed into Active. If the Active state and the Release Time have elapsed and the RDS Group is received, the state is changed to Idle. Should the RDS Group is received before the Release Time is elapsed, the state would remain Active.
Page 34
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 34 -
ALARM NOTIFICATIONS
The E-mail, SMS, SNMP trap Alarm Notications contain the following information - device’s
Alias, date and time of Alarm triggered, channel number, frequency and information about the Alarm activation/deactivation. The basic signal parameters are also included.
Example for E-mal Notication:
Date: 04 Nov 2013, 07:31:11
DB46 reports ACTIVE alarm on 91.10MHz – Power FM (CH1)
Alarm: RDS > 6.5kHz
Signal parameters:
RF: 51.5dBuV
MPX Total: 89.9kHz
MPX Power: -128.0dBr
Pilot: 7.5kHz
RDS: 11.4kHz
Left: -7.2dB
Right: -8.2dB
Example for SMS Notication:
ACTIVE ALARM:CH#2
27.09.2013 09:08:34
FREQ:95.7MHz
RF:35.0dBuV *L*
MPX:60.3kHz
Left:-2.8dB
Right:-3.1dB
Pilot:7.92kHz
RDS:4.12kHz
NOTE: *L* for LOW (below threshold), *H* for HIGH (above threshold)
ATTENTION: Because of the SMS length limitations, only the most important parameters are
included.
Page 35
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 35 -
APPENDIX B
GSM MODEM OPTION - FEATURES AND USAGE
The described Features and Usage of the GSM Option is compatible with following DEVA Units:
- DB46 – Compact DAB/DAB+ Monitoring Receiver
- DB7012 – Professional DSP-based DAB/DAB+ Monitoring Receiver
The DEVA DAB/DAB+ Monitoring receivers supports a very wide range of GSM Modems. However, we suggest the usage of the following model - Sierra Wireless AirLink. This is the modem that is provided from DEVA Broadcast if the feature has been ordered along with the DEVA Units.
The GSM modem model is directly PIN to PIN compatible with the DEVA Units GSM Modem’s connector, and by simply using a direct cable, you will have not any troubles with the data communication and audio insertion.
Before connecting the GSM Modem to the DEVA Unit, it is necessary to set up the parameters for normal operation. Please bear in mind that:
GSM modem does not have an automatic detection of the baud rate (AUTOBAUD function). The most important thing is to set up the GSM Modem communication settings. The Communication speed must be 9600 bps, Data Bits: 8; Parity: None; Stop Bits:1.
The SIM Card PIN code must be disabled in order to avoid a conguration problem of the
modem. We suggest you to do this procedure using a GSM phone device of choice. This will save you a lot of time for reading the GSM Modem documentation. In case you decide to do that using the GSM Modem please refer to its User Manual for details.
IMPORTANT: Once the GSM modem is properly installed, the DEVA Unit must be pre-
congured to receive messages from up to 5 authorized numbers. This can be made via the WEB interface of the device. Upon successful installation, a notication message will appear on the unit’s LCD/OLED screen (if such is available). Using this screen you can nd the best place with
good GSM Network coverage for the installation of the GSM modem.
NOTE: For information, how the DEVA Unit can be accessed via the WEB Interface, please
refer to the respective quick user guide for the device in question. All the documents are available at www.devabroadcast.com/downloads
Page 36
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 36 -
REMOTE AUDIO LISTENING
Type the following text and send it as SMS to the Device’s GSM number:
Listen F
Upon receiving your ‘Listen’ request via SMS, the device will call you back. When you take
the call, you will hear the audio on the service F
IMPORTANT:
F is the service number (preset number set in the device). For example: “Listen 1” or “Listen 6”. Do not include leading zeroes such as “Listen 06
REMOTE STATUS REQUEST
The DEVA Unit can send you a report with the values of the most important parameters at any time. Upon receiving your request via SMS, the device’s tuner will be adjusted on the requested service number and will make measurement of all the available parameters. Once the procedure is completed, an SMS message will be generated and sent to the requestor’s GSM. Command Example:
Status F
IMPORTANT:
Where F is service number (preset number set in the device) to Tune.
Do not include leading zeroes such as “Listen 06
The Device will shortly respond back with SMS with the available parameters.
Page 37
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 37 -
INITIALIZATION PROCEDURE FOR SIERRA WIRELESS AIR­LINK FXT009 GSM MODEM
in regards with the following DEVA Units:
- DB46 – Compact DAB/DAB+ Monitoring Receiver
- DB7012 – Professional DSP-based DAB/DAB+ Monitoring Receiver
1. Setting up the modem
Prior to connecting/using the GSM modem for the rst time, kindly read the manufacturer’s
user manual. The document can be found on https://source.sierrawireless.com/resources/airlink/
hardware_reference_docs/airlink_fxt_series_user_guide/
The appropriate values should be assigned via the RS232 interface of the GSM modem. A
custom made cable and a terminal program of any kind should be used. The cable specications
should be as follows:
To PC DB 9 female pin
GSM modem DB 15 male pin
Note
1 –> 1 Data Carrier Detect 2 –> 6 com TX 3 –> 2 com RX 4 –> 8 DTR 5 –> 9 GND 6 –> 7 DSR 7 –> 12 RTS 8 –> 11 CTS 9 –> 13 RI
Next, the following settings should be applied to the terminal program:
Speed 115200 bps. Flow control hardware (CTS/RTS) Parity none Data bits 8 Stop bits 1
To check the communication type the command “AT” in the terminal program and press Enter. The modem will/should respond with “OK”.
Page 38
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 38 -
Upon powering on, the modem should start working with its factory settings. To see these settings type the command “AT&V”. The modem will respond with the factory default settings:
Q:0 V:1 S0:000 S2:043 S3:013 S4:010 S5:008
+CR:0 +CRC:0 +CMEE:0 +CBST:0,0,1
+SPEAKER:1 +ECHO:0 &C:0 &D:2 %C:0
+IPR:115200 +ICF:3,4 +IFC:2,2
ATTENTION: If the displayed parameters differ from one listed above, we recommend you
to return the modem to its factory defaults. In order for this to happen, the command “AT&F1” should be typed.
NOTE: For further information on the AT commands, please refer to the GMS Modem complete
user manual.
Once the modem is returned to its factory defaults, you can proceed with following commands:
COMMAND DESCRIPTION NOTE
ATE0 This command will turn
Echo Off AT+ICF=3,4 8n1, no parity AT+IFC=0,0 no ow control AT+IPR=9600 set com speed Change terminal speed to 9600 bps (if needed) AT&W save conguration After this command turn power Off and On AT&V display new conguration
NOTE: After every command, the modem should respond with “OK”.
Once all changes/modications are applied, the modem should respond with the following
adjustments:
Q:0 V:1 S0:000 S2:043 S3:013 S4:010 S5:008 +CR:0 +CRC:0 +CMEE:0 +CBST:0,0,1 +SPEAKER:1 +ECHO:0 &C:1 &D:2 %C:0 +IPR:9600 +ICF:3,4 +IFC:0,0
Upon applying all the described settings, the modem should be fully compatible for operation
with DEVA Unit.
Page 39
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 39 -
2. Connecting with DEVA Unit
Communication Cable Description:
DEVA Unit port DB 15 female pin
GSM modem DB 15 male pin
Note
2 –> 2 com TX 4 –> 4 mic (+) 5 –> 5 mic (-) 6 –> 6 com RX 9 –> 9 gnd
Page 40
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 40 -
APPENDIX C
HOW SHOULD I CONFIGURE THE CONNECTION BETWEEN MY DEVA DEVICE AND AN FTP CLIENT?
In order for a connection to be established the following setting should be applied:
1. FTP Server Settings
The built-in FTP Server has four important parameters that should be congured: Command
Port, Data Port, User name and Password. These parameters are to be used in the FTP client’s
connection conguration. Further information on how to change the FTP Server’s settings and
their respective default values can be found in the device’s User manual.
WE RECOMMEND the usage of FileZilla (https://lezilla-project.org). This is a widespread
open source software distributed free of charge, hence available for downloading from the Internet.
NOTE: The FTP Server can manage only one connection at a time. The FTP Server works in
Passive mode. Hence, the FTP Client should also be set in passive mode.
2. IP Router and Port Translation Settings
If the connection to the device is made through a Network address translation (NAT) router or
rewall, the port forwarding feature of the router should be congured. The port forwarding is usually set in the rewall section of the router’s menu. As each router has different port forwarding procedure, we recommend you to refer to its complete manual. To allow proper data ow through
the router, the FTP Command and FTP Data ports should be open.
NOTE: The FTP port numbers to be used in the port forwarding feature conguration can be
found in the device.
Page 41
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 41 -
3. Example of FTP Client (FileZilla) Settings
In some cases, FileZilla’s “Quick connect” feature is not able to connect with the DEVA unit.
That is why we recommend the device to be assigned in the program manually.
Enter the FTP Client and go to: File > Site manager > New Site. A dialog box requiring
obligatory information about the device will appear. Fill in the needed information and press “OK”.
Select “Transfer Settings” sub-menu and apply the settings as shown below:
Page 42
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 42 -
WARRANTY TERMS AND CONDITIONS
I. TERMS OF SALE: DEVA Broadcast Ltd. products are sold with an understanding of “full satisfaction”; that is, full credit or refund will be issued for products sold as new if returned to the point of purchase within 30 days following their receipt, provided that they are returned complete and in an “as received” condition.
II. CONDITIONS OF WARRANTY: The following terms apply unless amended in writing by DEVA Broadcast Ltd.
A. The Warranty Registration Card supplied with this product must be completed and returned to DEVA Broadcast Ltd. within 10 days of delivery.
B. This Warranty applies only to products sold “as new.” It is extended only to the original end­user and may not be transferred or assigned without prior written approval by DEVA Broadcast Ltd.
C. This Warranty does not apply to damage caused by improper mains settings and/or power supply.
D. This Warranty does not apply to damage caused by misuse, abuse, accident or neglect. This
Warranty is voided by unauthorized attempts at repair or modication, or if the serial identication
label has been removed or altered.
III. TERMS OF WARRANTY: DEVA Broadcast Ltd. products are warranted to be free from defects in materials and workmanship.
A. Any discrepancies noted within TWO YEARS of the date of delivery will be repaired free of charge, or the equipment will be replaced with a new or remanufactured product at DEVA Broadcast Ltd. option.
B. Parts and labor for factory repair required after the two-year Warranty period will be billed at prevailing prices and rates.
IV. RETURNING GOODS FOR FACTORY REPAIR:
A. Equipment will not be accepted for Warranty or other repair without a Return Authorization
(RA) number issued by DEVA Broadcast Ltd. prior to its return. An RA number may be obtained by calling the factory. The number should be prominently marked on the outside of the shipping carton.
B. Equipment must be shipped prepaid to DEVA Broadcast Ltd.. Shipping charges will be reimbursed for valid Warranty claims. Damage sustained as a result of improper packing for return to the factory is not covered under terms of the Warranty and may occasion additional charges.
Page 43
65 Aleksandar Stamboliyski Str., 8000 Bourgas, Bulgaria
Tel: +359 56 820027, Fax: +359 56 836700
E-mail: ofce@devabroadcast.com ,Web: www.devabroadcast.com
- 43 -
PRODUCT REGISTRATION CARD
• All elds are required, or warranty registration is invalid and void
Your Company Name
Contact
Address Line 1
Address Line 2
City
State/Province ZIP/Postal Code
Country
E-mail Phone Fax
Which DEVA Broadcast Ltd. product did you purchase?
Product Serial #
Purchase date / / Installation date / /
Your signature*
*Signing this warranty registration form you are stating that all the information provided to DEVA Broadcast Ltd. are truth and correct. DEVA Broadcast Ltd. declines any responsibility for the provided information that could result in an immediate loss of warranty for
the above specied product(s).
Privacy statement: DEVA Broadcast Ltd. will not share the personal information you provide on this card with any other parties.
Loading...