Deutsche Telekom Octopus E 730, Octophon 22, Octophon 26, Octopus E 930, Octophon 28 Operating Instructions Manual

Octopus E Model 730/930
Octophon 22 Octophon 26 Octophon 28 System Support System Administration
Operating Instructions
Deutsche Telekom
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About These Operating Instructions
These operating instructions are aimed at System Support and describe how to customize Version 1.2 of your Octopus E Model 730/930 system to your individual requirements. They are also valid for the Octopus E Model 10/20/30, software release 2.2/3.0/3.1. To do this, you need to be working at one of the system telephones with the two lowest internal station numbers (such as 11 and 12 or 100 and 101). An Octophon 22/26 or Octophon 28 must be connected as the system tele­phone. These instruction describe all system support functions that you can perform on your telephone. You may find that some functions you wish to use are not available on your telephone. This may be due to one of the following reasons:
The function has not been configured for your telephone - address any questions to Customer Support.
Your communication system does not support this function - contact your Siemens sales representative to upgrade your system.
How to Use these Operating Instructions
You will find a graphic representation of the steps in logical sequence
You will find a graphic representation of the steps in logical sequence
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You will find a graphic representation of the steps in logical sequence You will find a graphic representation of the steps in logical sequence in the left column. Below is an explanation of the symbols:
in the left column. Below is an explanation of the symbols:
in the left column. Below is an explanation of the symbols:in the left column. Below is an explanation of the symbols:
Enter a telephone number or code.
Enter the code.
Program/Service
Program/Service
1 Speed dial number
2 Verification mode
A B C
or
or Scroll (back and forth within a function)
oror
Press the specified key.
Press the illuminated key.
Options for selection appear on the screen. Press the key to confirm a selection.
Search for an option. To do this, keep pressing the keys until the option appears on the screen. Then press the key to confirm your selection.
Available on Octophon 28 telephones only:
Use the keypad to enter names and special characters.
Toggle between uppercase and lowercase letters.
Press Enter to confirm selection of the displayed or marked function or menu line.
To mark or select a function or menu line: Move the cursor down („).
or
or
oror
Move the cursor up („).
5
Delete the last few characters one by one
Control Panel for System Administration
After system administration has been started (Æ page 7), the keys of the system telephone have meanings which differ from the usual telephone functions. These special functions are briefly illustrated below, using an Octophon 28
Octophon 28 telephone as an example:
Octophon 28Octophon 28
Scroll (back and forth within a function, for example from station 11 to station 12)
DEF
ABC
123
JKL
TUV
MNO
WXYZ
0
.
/=+-
,
O
I KL K
GHI
456
PQRS
789
QWE RT ZU ASDFGHJ
YXCVBN
Press function keys F1
F1 to F8
F8 if prompted in
F1F1
F8F8
the menu
F1
F2
F3
F4
F5
ß)(:
P
Ü Ä
Ö
F6
Keypad with special keys
F7
F8
O.K.
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Press the "OK" dialog key to confirm selection of the displayed or marked function or menu line or to scroll within a function (such as from station 11 to station
12).
On Octophon 20 and Octophon 22/26 models the keys perform the same functions. The only difference is that there is no keypad with special keys. You must have an Octophon 28 model to enter text.
Press these keys to select a function or mark a menu line with the cursor „.
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Accessing the System Administration Functions
The example below shows how user prompting on the eight-line dis­play of the Octophon 28 telephone works.
Prerequisite:
Prerequisite: System administration has been started (Æ page 7).
Prerequisite:Prerequisite:
System admin.-User
-------------------------------------­11 System speed dial
„„„„
12 Time 13 Date 14 CDR 15 US:Station name
UK:Extension Name
16 Text messages
15 Extension Name
„„„„
Menus and available functions appear on the screen.
To activate the menus and functions shown:
>
Enter the digits beside the cursor („„„), as prompted on the screen
# 0 to 9 on the dialing keypad and F1 to F8 Æ page 3).
(
*
Example:
Enter the code for the required function, such as 15 for Extension Name
or
or
oror
Select the displayed function and press the "OK" dialog key to exe­cute it.
or
or
oror
Select "Extension Name" and press the "OK" dialog key to accept it.
15 Extension Name Stn: 11
--------------------------------------
Next
„„„„
US:Change
+
UK:Change entry
*
Select station Continue
#
Previous
F2 F8
>
7
Menus and available functions appear on the screen.
When the symbol ">" appears to the right on the last line of the screen, additional functions are available for selection.
If you have an Octophon 22/26 with a two-line display, press the key to scroll through the individual menu lines.
System Administration Functions
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Contents
Accessing the System Administration Functions . . . . 4
System Administration Functions
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Starting System Administration . . . . . . . . . . . . . . . . . . . 7
System Administration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Setting Up System Speed-Dialing. . . . . . . . . . . . . . . . . . . 9
Entering and Deleting Speed Dialing Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Entering/Deleting Names for Speed Dialing Numbers (Octophon 28 Only). . . . . . . . . . . . . 10
Entering and Changing the Date and Time . . . . . . . . .12
Call detail recording (GE)
(If Configured and Authorized) . . . . . . . . . . . . . . . . . . .13
CDR Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
CDR Trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Call Charge Factor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
ISDN Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Currency Designation (Octophon 28 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
CDRA Pay Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Station Names (Octophon 28 Only). . . . . . . . . . . . . . . .20
Text Messages (Octophon 28 Only) . . . . . . . . . . . . . . . .21
Advisory Messages (Octophon 28 Only). . . . . . . . . . . .22
Selecting a Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Group Names (Octophon 28 Only). . . . . . . . . . . . . . . . .24
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Account Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Defining Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Defining Verification Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Defining the Entry Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Defining the Code Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Hotline (Automatic Connection Setup) . . . . . . . . . . . 29
Configuring a Hotline Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configuring Hotline Stations (Telephones) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Configuring a Hotline Time (with Hotline after Timeout Only) . . . . . . . . . . . . . . . . . . . . . . . . . 32
Changing the Remote Administration Password . . . 33
Changing the CMI Logon PIN. . . . . . . . . . . . . . . . . . . . . 34
Changing the Logon PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Setting Logon Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Changing the System Administration Password . . . 35
Call Forwarding in the Carrier Network. . . . . . . . . . . 36
All About Your Telephone
Ø
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Ordering Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Operating Instructions in the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
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Starting System Administration
Before you begin, you must start system administration. Once system administration has been started, the main menus and functions ap­pear on the screen and can be modified. For details on the individual functions contained in the main menus, refer to the main menu or submenu table (Æ page 8). This table is followed by an explanation of the various functions (note page references).
Program/Service
95=System features?
*
A B C
user: XXX
A B C
Press the specified key. The LED lights up
Select and confirm.
or
or
oror
Enter the code.
Enter user name
(Default ="
95"; can be changed by your service technician).
*
Confirm your entry.
Enter password
.(necessary only if you or your service technician defined a pass­word).
If you are starting system administration for the first time, do not enter a password. Just press to accept the "Ident/Password" prompt. You do not have to do this if your service technician has already set up a password for you.
While the system will prompt you to enter a password (up to 16 characters long), you can ignore the request. In either case, press to confirm. Once you have entered your password, you need to enter it again.
Ident/Password: XXX
Make a note of your password because even your service technician cannot recover it later on.
Confirm your entry even if you did not enter a password.
System administration is now active and the available functions (main menuÆ page 8) appear on the screen.
You can also carry out the system administration functions during a call. Once you have started system administration, no further access to system administration is possible.
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Exiting System Administration
You can exit system administration at any time; any unconfirmed en­tries or changes are discarded.
Program/Service
Press the specified key. The LED goes out.
System Administration Menu
Main Menu
Main Menu Submenu
Main MenuMain Menu 11 System speed dial 1 Speed dial number Æ 9
12 Time Æ 12 13 Date Æ 12 14 CDR
(does not appear if another user has call detail recording authorization)
15 Extension Name**** Æ 20 16 Text messages **** Æ 21 17 Advisory messages **** Æ 22 18 Select language Æ 20 19 Group name **** Æ 24 20 Account code 1 Code entries
21 Hotline 1 Hotline dest.
22 RMA code Æ 33 23 Code, CMI Æ 34 24 Security 1 Change password Æ 35 Options marked with an *
* appear only on the Octophon 28 telephone
* *
Submenu page
SubmenuSubmenu
2 Speed dial name Æ 10
1 CDR per station Æ 13 2 CDR per trunk Æ 14 4 Edit Charge Factor Æ 15 5 ISDN unit Æ 16 6 Currency **** Æ 17 7 On Call Arrival Æ 18 8 Pay phone Æ 19
Æ 25
2 Verification mode 3 Trunk group mode 4 Code length
2 Hotline stn no 3 Hotline timeout
Æ 26 Æ 27 Æ 28 Æ 29 Æ 30 Æ 32
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Setting Up System Speed-Dialing
To simplify dialing, you can store the station numbers (up to 31 digits each) frequently used by all users as three-digit system speed dialing numbers. The following system speed-dialing numbers can be used from all telephones.
000 - 299 (Octopus E Model 730)
000 - 999 (Octopus E Model 930)
Always remember to inform your telephone users of the station num­bers stored under the system speed dialing numbers.
Entering and Deleting Speed Dialing Numbers
11 System speed dial
1 Speed dial number
+=Next
Save entry
=Change
*
Prerequisite:
Prerequisite: System administration has been started (Æ page 7).
Prerequisite:Prerequisite:
Confirm.
Confirm (Octophon 28 only).
or
or
oror
Enter the code (Octophon 28).
or
or
oror
Enter the code (Octophon 20, Octophon 22/26, Octophon 28).
Select memory location (000 - 299 or 000 - 999):
or
or Press these keys.
oror
or
or
oror
Confirm.
or
or
oror
Enter the memory location directly and
Confirm your entry.
Enter the code.
or
or
oror
Select and confirm.
Enter the complete external station number with the external code, such as 0 or 9, or a trunk access code, such as 801 (up to 31 digits). You can program a dial pause between two numbers with the Redial key. When you press the # key, the subsequent digits are transmitted as DTMF signals.
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If necessary
If necessary
If necessaryIf necessary
Delete the last few characters one by one (on Octophon 28 only).
or
or To delete the station number:
To delete the station number:
oror
To delete the station number:To delete the station number:
F3=Delete
Save entry
Save entry
11 System speed dial
2 Speed dial name
Select and confirm.
Confirm your entry.
Confirm your entry.
Entering/Deleting Names for Speed Dialing Numbers (Octophon 28 Only)
You can assign a name to each defined speed dialing number. This name is then displayed in certain situations; for example, when the speed dialing number is dialed, or in the case of an incoming call, when a caller is stored as a system speed dialing number with a name.
Prerequisite:
Prerequisite: System administration has been started (Æ page 7).
Prerequisite:Prerequisite:
Confirm.
Select and confirm.
or
or
oror
Enter the code.
or
or Press these keys.
oror
+=Next
Enter the memory location directly and
Save entry
=Change
*
A B C
Enter the name (up to 16 digits long)
43
Select memory location (000 - 299 or 000 - 999):
or
or
oror
Confirm.
or
or
oror
Confirm your entry.
Enter the code.
or
or
oror
Select and confirm.
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If necessary
If necessary
If necessaryIf necessary
or
or To delete the name:
oror
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Delete the last few characters one by one.
To delete the name:
To delete the name:To delete the name:
F3=Delete
Save entry
Save entry
Select and confirm.
Confirm your entry.
Confirm your entry.
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Entering and Changing the Date and Time
The date and time are stored automatically after an outgoing external call has been set up, provided that the ISDN makes this information available. If this is not the case or if your system is not connected to ISDN trunks, you can enter or modify the time and date yourself.
Prerequisite:
Prerequisite: System administration has been started (Æ page 7).
Prerequisite:Prerequisite:
12 Time
13 Date
=Change
*
Select and confirm.
or
or
oror
or
or
oror
or
or Enter the code (time or date).
or or
Enter the code.
or
or
oror
Confirm.
Enter time or date.
Note the data format required for date entry:
"Format hhmm" (hh = hour as two digits; mm = minutes as two digits); Example: 0905 for 9.05 h. (9.05 a.m.) or 1430 for 14.30 h. (2.30 p.m.).
"Format: ddmmyy" (tt = day as two digits; mm = month as two dig­its; yy = year as two digits); Example: 171100 for the date
17.11.00
Save entry
45
Confirm your entry.
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