Detexi Nework Video Recorder User Manual

Network Video Recorder

Table of Contents

Introduction................................................................................................ 1

What is NVR?........................................................................................................................................ 1

NVR Setup program.................................................................................. 4

1. NVR General Settings ....................................................................................................................... 5

2. NVR Cameras Setup........................................................................................................................ 14

3. NVR Users Setup............................................................................................................................. 26

4. NVR Tasks ....................................................................................................................................... 29

5. NVR Monitor ................................................................................................................................... 37

6. NVR Reports .................................................................................................................................... 38

Remote I/O Listener ................................................................................ 39

Local Alarm Device Listener .................................................................. 39

Supplementary Software......................................................................... 42

Network of NVRs..................................................................................... 43

Building NVR Domain.............................................................................44

How to set up an NVR as a member of Domain Network.................................................................. 45

How to set up NVR Domain Controller.............................................................................................. 46

Updating Camera lists across Domain................................................................................................ 48

Updating User lists across Domain..................................................................................................... 49

Troubleshooting across Domain......................................................................................................... 50

Technical Information about TCP Ports for NVR............................... 50

NVR

Introduction

What is NVR?

NVR stands for Network Video Recorder. NVR is a collection of hardware and software components that
enables full digital, live, and recorded video surveillance over the Internet or Local Network from any
connected computer.

NVR consists of three major components:

 NVR device – is an intelligent storage and authentication server.

In theory it can have unlimited number of IP-video/audio suppliers (such as
IP-cameras, Digital Video Recorders, or IP-Servers) logically attached to it.
Any device that is attached could be used by NVR. Video/audio source or
source of the remote event (motion events or remote I/O port event) are
examples of attached devices.
NVR is also an authentication server for the workstations with Remote NVR Client.

 Remote NVR Client – a software that can be used to see live video/audio, control

cameras, search archive database and playback the archive.

 IP-Video Device – supplies video/audio to the rest of the system.

NVR device structure (in full configuration):

 NVR Services

- Authentication Server - Authenticates remote users connected to NVR thro ugh

the Remote Client or Archive Viewer

- Creates statistics about the remote users connections

- Recorder - Writes information from each video input in to the

video archive according to the schedule

- FTP Server - Receives FTP-streams from cameras (if set) and writes

information in to the video archive

- Raises an alarm when it receives an alarm sequence

from camera

- Touring module - Moves the camera according to the tour schedule

- Remote I/O Listener (Click

on “Start Test”, and the “Port
Test” window will appear
(Fig. a.).

- Check Alive module - Checks to see if camera is online and video inputs are

- Check Drive Module (It is

used for testing purposes)
Fig. c.

- Alarm Central - Responsible for raising alarm using:

- Monitors remote inputs on I/O block of the came ra

- The main purpose are to test for correct Hardware and
Software settings

- Port test provides information about the camera that is
sending data (Data could be just the connection signal
or the signal about any alarm events.) Fig. b.

active

- Checks to see if there is enough space for the NVR
Video archive

- Also checks the Archive Storage Path

- Voice

- Phone (analog line with voice modem

installed)

- E-mail (Note: Sender name must be put in

double quote).

1

NVR

- Startbar module - Internal service to start/stop other NVR’s services

- Port Listener - Monitors all local alarm devices

- NVR Socket Server - Internal service to support remote TCP/IP access to the

NVR

- NVR Remote Control Server - Internal service for intercommunications between

NVRs

Fig. a. Alarm Listener Fig. b. Port Test Window

 NVR Interactive Modules

- NVR Setup module - Responsible for the setup information for all

- Billing Module - Supports billing information about user and

- NVR Archive Viewer - Searches and plays back video information from

- NVR Client - Live cameras view, cameras control, and playback

- Remote NVR Client module - Same as NVR Client after successfully receiving

 NVR Supplementary Software

- Port-Mapper module

Remote NVR Client structure:

- Remote NVR Client module

- Remote Archive Viewer Module

NVR’s services and components

produces reports/bills about user activity

NVR’s archive

the archive

authentication from Remote NVR Site

Fig. c. NVR Check Drive

- Responsible for mapping some ports to another IP

addresses and ports (usually works as a service)

2

NVR

IP-Video Device:

 IP-Cameras

- Axis IP-Cameras

- SONY IP-Cameras

- JVC IP-Cameras

- ELMO IP-Cameras

- IDVIEW IP-Cameras

 IP-Servers

- Axis IP-Servers

 Digital Video Recorders

- EDR400

- ERNITEC (DigiOp)

NVR Network consists of several NVRs that are logically attached to the main NVR (NVR Domain
Controller). Thus, it is possible to control every NVR remotely from the domain controller.

NVR services can be managed from the “Control Panel” by choosing “Administrative Tool” window and
selecting “Services” from the pull down menu (Fig. 1.)

As it is depicted on Fig .1., NVR Start Bar service has automatic Startup Type.
In this case NVR activates as soon as computer is on, even before the login.

Since NVR StartBar runs as a service, it also starts/stops all other NVR components as services.

Fig. 1. Services

3

NVR

NVR Setup program

The heart of the Network Video Recorder is the NVR Setup program. This is where the setting for all
modules is done.
NVR Setup program deals with certain components and sets specific properties for each of them.

Major components of the NVR Setup program are as follows:

 General: which in turn consists of the following sub-components:

• Global settings

• NVR Locations (only for “NVR Domain controller”

• Camera location

• Voice setup

• FTP server

• Advanced

 Cameras: which in turn consists of the following sub-components:

• Camera list

• Cameras setting

• Security and Alarm

• Description

• Recording

- Schedule setting

- Motion setting

• Tour (for PTZ cameras only)

- Setup tour

- Setup schedule

 Users: which in turn consists of the following sub-components:

• User information

• Groups of cameras

• Billing information and restrictions

 Tasks: which in turn consists of the following sub-components:

• Action

- Record Camera

- Move Camera

- Control Relay

- Control Tour

• Notification

- Network Client

- Phone

- Email

- Speak

 Monitor: which in turn consists of the following sub-components:

• Camera ID

• Camera name

• Alarm status

• Touring status

• Alive status

• Recording status

 Report

Components and sub-components of the NVR setup system will be investigated in the following sections.

)

4

NVR

1. NVR General Settings

If checked, will connect camera
immediately (Used in Recording)

Database Path has to be
defined first. Exit the
program after changing the
Database Path.

Press “General” on NVR setup window to start the General setup process (Fig. 2.):
As it has been mentioned before, each of the components has its sub-components.

1.a. Global Settings

1.b. NVR Locations (only for “NVR Domain controller”)

1.c. Camera Location

1.d. Voice Setup

1.e. FTP server

1.f. Advanced

Synchronize if
any changes
have been made.

Fig. 2. NVR Setup →General→Global Settings

5

NVR

1.a. Global Settings

Archive Storage

drive(s) and whether or not to overwrite the oldest information when the drive has reached its minimum
available space. Detailed overview of the archive storage is provided in Fig. 3.

– controls the video data retention time, the minimum space allowed for storag e on the

Data retention time

Archive Storage

The following is a list of Archive storage contents:

9 Path
9 Keep information for (days)

Controls the duration in which the information is kept in the archive.
The space required for the archive, and the number of frames per second, which will be
received from all cameras in the network, should be calculated according to the
user’s requirements.

9 If free space less than (stop saving/overwrite)

The user has the opportunity to choose the time in which, overwrite of the data should take place.
The example presented in Fig. 2 s hows a retention rate of 20 days. When drive space falls
to 3 GB free (3000 meg.), program overwrites the oldest data.

9 Use Temporary space
Effective if the archive is stored on a network device. In this case this checkbox should
be checked.

The following is a list of Global settings’ other attributes:

Note: If a task is already selected from the pull down menu, to deselect it, press delete on the
keyboard.

Minimum free drive space

o Task Executed when

- Writing error

When writing error in archive occurred, the selected task from the pull down menu
will be executed.

- Drive limit reached

If Drive limit (free space allocated in archive storage) is reached, the selected task
from the pull down menu will be executed.

Fig. 3.

Recorder should stop/overwrite,
when minimum free space reaches

6

NVR

o Port to Listen

Port number used by all clients to connect to the Server.

o Connect camera immediately

- If checked, selected camera’s view will be shown immediately (The camera view on

the recording page)

- If unchecked, it gives the opportunity to the user, to connect/stop the selected

camera’s view (cameras “recording page” Fig. 14.).

o Resolve IP addresses

Attempts to resolve the client IP address for statistical information.
Use of this option is not recommended (due to its prolonged nature).

o Login/Logout task

If a task is selected from the pull down menu, it will be executed at login/logout. For instance
if a sound notification task has been made and used in this part, that sound no tification will be
executed at entering and exiting the system.

Note: If a task is already selected from the pull down menu, to deselect it, press delete on the
keyboard.

o Database path

o SCADA path

S

upervisory Control And Data Acquisition path

NVR Controller Settings – This setting could be used when on e needs to become part of

o

the NVR network. The NVR Domain Controller address and port are to be provided in this
part (For more information, please refer to “Building NVR Domain” section of this
document.

If any changes have been made during NVR setup process, SYNCHRONIZE

button must be clicked.

7

NVR

1.b. NVR Locations (only for “NVR Domain controller”)

When a request to connect to Domain controller is sent, this request can be:

• Either from a computer that is sending a connection request from within the same LAN (local IP

address is used)

• Or from a computer that is sending a connection request from another LAN (external IP address is

used).

For more information please refer to How to set up NVR Domain Controller
document.

section provided later in this

Fig. 4. NVR Setup →General→ NVR Location →Controlling

Fig. 5. NVR Setup →General→ NVR Location→Monitoring

8

NVR

1.c. Camera Locations

Setup “Location Name” and reference to “Location Map” if one exists.

Map button on

“Camera Locations”
window

Fig. 6. NVR Setup→General→Camera Locations

Reference to this location can be made later in the NVR Cameras Setup (Description: Section 2.d.).

Note: If user has assigned cameras to a map (done in section 2. d.),

- Click on Map button on the camera locations window to view the list of assigned

cameras

- Drag and drop them on their respective place on the map.

- Save and Synchronize

- As a result, MAP button will be enabled on the Remote NVR Client module main

page.

9

NVR

Voice test

1.d. Voice Setup

Voice Setup button (Fig. 7.) – These settings are not only for voice, but also for phone and e-mail on
alarm.
Voice Setup button brings up Alarm Server voice configuration dialog box (Fig. 7.1.)

MUST be clicked if
any changes were
made to voice setup
(Save)

Click on this
button brings up

Alarm Server

Fig. 7. NVR Setup→General→Voice Setup

Voice
Configuration

window (Fig. 7.1.)

Fig. 7.1. Alarm Server Voice Configuration dialog ue b ox

10

NVR

1.e. FTP Server

FTP Server receives ftp-sequences from the cameras (AXIS, JVC and SONY cameras only). For JVC and
SONY cameras, ftp-sequence is treated as an alarm sequence.
FTP-client settings must be setup inside the cameras in conjunction with FTP Server settings.

In order for the FTP Server to work properly one needs to setup the path in the “Images path for FTP
Server” field for each camera (see cameras, Fig. 11.). The path for each camera server (or camera) must be
unique and created before the setup can proceed.

Server must be configured after the installation.
User setup must be done after the server configuration (Fig. 8.).

Note: User must define “Root Directory”; this implies the creation of Root Directory on hard drive.

Fig. 8. NVR Setup→General→FTP Server

Home directory could be the absolute or the relative path.
If Home directory is the absolute path, the destination directory will be
Home directory + Directory inside the Camera
If Home directory is the relative path, the destination directory will be
Server Root directory + Home directory + Directory inside the Camera

Destination path must be in the path field of the “Images path for FTP Server” field (see cameras, Fig. 9.
shown later in document).

FTP Server could be started when cameras database is not empty (refer to section 2 of this document), Root
Directory is defined, and setting is completed (Fig. 9.).

11

NVR

Fig. 9. NVR FTP Server dialogue box

To setup FTP-clients inside the cameras, see the camera manual.

NVR software has special needs for the “image file name” format settings. Some of which are as follows:

- SONY cameras: “image file name” must have name “asony” with the suffix “Date/Time”.

- JVC cameras: “image file name” must have name “alarm_jvc”.

- AXIS cameras: for continuous uploading “base file name” must be “cam1_image” or “cam2_

image” or “cam3_ image” or “cam4_ image” with “Date/Time Suffix“ selected.

- AXIS cameras: for uploading in case of alarm “base file name” must be “alarm_cam1”,

“alarm_cam2”, “alarm_cam3”, or “alarm_cam4”.

To stop the FTP Server, select “Exit” from the menu (Fig. 9.).

12

NVR

1.f. Advanced

By clicking on the “Advanced” tab in the GENERAL window, you will be able to see various log files that
are generated during the NVR’s operation (Fig. 10 .) .
There are two kinds of log files available: Server logs, and Alarm logs.

SERVER LOGS are: TRACE, ERRORS, and DEBUG
ALARM LOGS are: NETWORK and PHONE, and EMAIL

Alarm logs are of important values, particularly in event documentation. For instance, when NVR is used in
a monitoring center, the occurrence of an event is kept in the Alarm logs; this in turn can be useful as
evidence for further investigations about that particular event.

Proxy Settings panel
If a company uses web-proxy server that requires authentication to get to the Internet, proxy setting must be
done in this panel.
Get current button helps to get the following information:

• Current domain name

• Computer name

• Current user name

General Settings panel
This will enable the user to make a backup file in database for:

• Global setting

• Voice Setup

9 Voice
9 Phone
9 Mail

• Proxy settings (located at the “Advanced” window)

It also enables the user to restore previously saved data.

Fig. 10. NVR Setup→General→Advanced

The following Information is also provided at the NVR Advanced window (Fig. 10):

• Language preference

• Version

• Registration number

• Licenses for Cameras

• Licenses for Connections

13

User can select a
language (to enable,
restart NVR Setup
program)

NVR

2. NVR Cameras Setup

To setup cameras, the “Cameras” tab on the NVR Setup Window must be selected (Fig. 11.).
As it has been mentioned before, each of the components has its sub-components. Sub-components of the
Cameras are as follows:

2.a. Cameras list

2.b. Cameras settings

2.c. Security and Alarm

2.d. Description

2.e. Recording

2.f. Tour (for PTZ cameras only)

Fig. 11. NVR Setup→Cameras→Cameras Settings

And “Sub-cameras” button

2.a. Camera list

Add, Dup, Save, and Delete buttons are provided to enable the user to add, duplicate, save, or delete
cameras respectively.

• User must “Add” cameras to its camera list. In order to do so, click on Add button and fill out the

camera information in the spaces provided on “cameras settings” (for more details refer to the next
section).

• To speed up the process to create cameras, an existing camera can be duplicated.

First choose an available camera and then click on “Dup” button (Fig. 11.d.). The duplicated
camera will have the same specifications as the original camera. Any changes can be made to the
duplicated camera.

• Save the new camera using the “save” button.

• In order to delete a camera, select a camera from the list of existing cameras, and click on the

Delete button.
Cameras can be sorted in a camera list. To start the sorting process, double-click on the camera list header
(Fig. 11d) After double-clicking on the camera list, select any camera and move it up/down (Fig. 11.e.). To
save the sorted list, click on “Save cameras order” button (Fig. 11.e.)
To cancel the changes click “Cancel” (Fig. 11.e.).

14

NVR

2.b. Cameras Settings

Contains the following parameters that should be set:

• Camera name

• Type

• Address and address port

Select a non-standard port number if the camera is setup to listen to a non-standard port
Note: By default all cameras listen to port 80. In this case you can leave “0” in the field

• Proxy type

Internet access type, set to “Direct” if HTTP proxy is not used.
Some of the proxy types are listed bellow:

- Use Default

- Direct

- Named Proxy

- From the WEB

- Use as External Address

If a proxy is used, “Direct” method can also be used in most cases.

• Proxy address and Proxy port

Proxy address/port setups

• Flip Image

It is sometimes necessary for Sony cameras.

• With PTZ

• Check Alarm

Used by “Remote I/O Ports Listener”, if unchecked, “Remote listener” does not
check the status of inputs on this camera.

• Exclude from Recording

Recorder software uses this option. If checked, “Recorder” software

does not see this camera.

• Sound

This box needs to be checked if an Axis 2191 sound module is attached to camera.

• Stop touring while active

Stop touring if any client is trying to connect to camera.

• Restore for Recorder

Restore image settings for camera, if client has changed it.

• Image size: initial size of images when connection to camera has been established.

• Max FPS on write

• Max FPS on Request

• Images path for FTP server

This setting is used for
It must have the same setting as “FTP Directory” path inside the camera (camera that
is FTP-ing images).

• Position on close

Used for JVC Cameras, returns camera to one of the preset positions (if setup) upon
leaving the camera.

• Number of sub-cameras
Defines the number of video-inputs this device has.

• Alarm inputs
Defines the number of device Input ports.

• Alarm outputs

Defines the number of device Outputs ports.

FTP Server only. Should be unique for each camera

15

NVR

• Alarm ComPorts

Defines the number of device COM-ports ports.

• Sub-cameras Tab

It is used to set sub-cameras parameters for video servers. (Fig. 11.)

9 Number

Number of sub-cameras

9 Active

Reflects if sub-camera is connected to the video input

9 PTZ
Defines which sub-camera has Pan/Tilt/Zoom capability.

9 Alive

Defines if it is necessary to check “video-signal-lost” for sub-camera

• Alarm Inputs Tab
It is used to set device Inputs’ properties (Fig. 11.a.).

9 Input number
9 Name

Any unique name, (If the standard names are not preferred)

9 Normal Status
Open/Closed.

• Outputs Tab

It is used to set Outputs’ properties (Fig. 11.b.).

9 Name

Any unique name, (If the standard names are not preferred)

9 Output number
9 Normal status

ON/OFF

9 Behavior

If “Toggle”, it will work similar to a light contact.

If “Momentary”, it will work similar to a door contact.

9 State on close

Unchanged, light must be turned on/off manually.
ON, light will turn on automatically upon leaving the camera.
OFF, light will turn off automatically upon leaving the camera.

• ComPorts/MUX Tab
Sets up the type of multiplexer attached to one of the video COM ports. (Fig. 11.c.)

9 ComPort number
9 Multiplexer

Defines device type that is connected to the selected Com-Port

9 Sub-camera

Defines video input associated with the selected Com-Port.

Note: A special setup must be done inside the Axis server to make the multiplexer work

properly.

16

NVR

Fig. 11.a. “Alarm Inputs” button Fig. 11.b. “Outputs” button

Fig. 11.c. “ComPorts/MUX” button

Note: Also, setup User name(s) and password(s) in the “Security” table (This depends on the

individual camera settings. Usually Axis cameras require this setting.)

Double click here to start sorting
the cameras (Fig. 11.e.).

Fig. 11.d.

17

NVR

Select a camera to move.

Move Up

Move Down

“Cancel” to go back to Fig. 9d.

Save

Fig. 11.e. Sorting cameras

18

NVR

2.c. Security and Alarm

Fig. 12.NVR Setup→Cameras→Security and Alarm

• Names and Passwords, for access to each camera.

• Actions on Alarm:

- Check status task, user can select a task from the pull down menu to be executed

when camera status changes (checks the physical status of the camera, if any
problem is detected, executes the selected task).

- FTP alarm task, user can select a task from the pull down menu (This is used when

Images path for FTP server is set for a camera.)

Images path for FTP server located at the “Cameras settings” is used for FTP

Server only. It should be unique for each camera, and must have the same setting as
FTP Directory path inside the camera (the camera that is FTP-ing images)

Note: If a task is already selected from the pull down menu, to deselect it, press
delete on the keyboard.

• Number of sub-cameras, sub camera number can be selected from the pull down menu. User can

then select any of the following choices for a chosen sub-camera:

- WAV File phone message

- Location to play message from

- Play Alarm, if checked, select and perform one of the following in order to create a

default message to be played when “Message can be changed Automatically” is
checked in “Task” (for more information please refer to part 4.e., 4.g., and 4.h. of this
document):

9 Message, user can create a message.
9 WAV file, user can select a message from previously saved material.

19

NVR

2.d. Description

Fig. 13. NVR Setup→Cameras→Description

When a specific alarm event occurs, information provided in Description window will be used to inform
the user of the alarm event (Fig. 13.).

Description window contains the following information:

• Camera location: The location in which camera resides.

• Customer name

• Site address

• Site sector

• Contract number

• Special instructions

Note: For a camera to be assigned to a map,

- Select a camera from the list

- Select a location, from the camera location pull down menu (The available locations

were created in Section 1. c. of this document).

- Save and Synchronize

- As a result, the chosen camera will be assigned to the selected camera location.

- User will be able to put each camera in its respective place on the map (For more

information please refer to Section 1. c. of this document).

20

NVR

y

2.e. Recording

Recorder is part of the NVR software. It is responsible for getting the video streams from the cameras
according to the schedule (refer to schedule box in recording). Also, it writes the information into the
archive.

Recorder can supervise AXIS, JVC, SONY, Panasonic, Pixord, IDVIEW, EverFocus (EDR400),
ENRITEC (DigiOp), Convision and some other Internet-cameras.

Zoom/Move by
clicking on the
picture

Time restriction
setup

Connect/Stop

Schedule settings

Schedule lines

Different Motion
Settings could be
defined for each
schedule line.

Alarm/Motion
Settings

Image and
position setup

This will prevent interrupting soft-alarm
recording by I/O port or by any other task
for “Dwell” seconds.

Check motion in every
“Motion-step” frame

Number of frames to
write AFTER frame
with motion detected

Fig. 14. NVR Setup→Cameras→Recording

Keep in mind the “alarm-on-motion” always
makes recording by itself with number of
frames at least “Pre-alarm”+”Post-Alarm”
even if “Execute Task” is not defined.

Number of frames to write AFTER
“Alarm-on-motion” occurs. System
will not detect next soft-alarm until
all post-alarm frames are written.
This will prevent interrupting soft­alarm b

the next soft alarm.

21

NVR

Many lines can be added to the schedule for each sub-camera. It is worth mentioning that, lines are the
scheduled recordings, located at the schedule box (Fig. 14.).
Different sections are to be set for each line of the schedule (Fig. 14):

1. Schedule section

- Click on “Add”, “Save”, or “Delete” buttons to add, save, or delete schedules

respectively.

2. Connect/Stop Button

- Gives permission to Start (connect)/Stop recording

- This option is enabled on the “cameras recording” window, when the op tion “connect

camera immediately” is not selected (Fig. 2).

- This feature enables the user to have the ability to setup a camera and record, while not

mounted.

3. Motion settings

- Please refer to Motion setting section provided later in this document (Fig. 15.).

4. Time restrictions section

- No time restrictions (recording at all times)

- Restricted between (records only on selected days between specific hours (FROM/TO).

- Take shots between (records predefined number of shots on selected days between

specific hours (FROM/TO).

5. Image and position setup section

- Image size

- Recording frequency (FPS): number of frames per second

- Image compression

6. Move to position section

- “Pan/Tilt/Zoom” OR “Preset”: position that camera will move to, before recording

starts

7. Motion and Alarm section

- Motion detection

- index file by “frames with motion” will be created for playing back
from the archive. Only “frames with motion” are always recommended. To create the
index file, program uses “Motion step” and “Post motion” settings. Usually “Motion step”
and “Post motion” should be 1/2 or 1/3 from “FPS” value. In order to detect motion,
Recorder uses “Motion Settings” parameters (Fig. 15.).

- Motion only – places “frames with motion” in archive (could save archive space). It is

possible to move the camera to predefined “Pan/Tilt/Zoom” OR “Preset” position when
motion is detected.

- Move Camera on Motion area (if checked):

o PTZ Æ camera will be moved to this position when motion is detected.
o Preset Æ camera will be moved to this preset position.
o Zoom area with motion Æ camera will be moved to the area where motion is

detected with the predefined zoom.

o Reset camera position → indicates that, camera should be pointed to the initial PTZ

or Preset position (if set).

- Alarm on motion – raises an alarm if motion has been detected. The raised alarm will be

selected from the “Execute Task” pull down menu.

Note: If a task is already selected from the pull down menu, to deselect it, press delete on
the keyboard.

- Alarm on Input ports – forces to detect alarm on cameras I/O block, and executes the

selected task (actions and notification) that has been chosen from “Execute task” pull
down menu (Fig. 14). These alarms are bounded to TASKS (for more information on
Tasks, please refer to section 4).

Note: Pre-alarm (frame), Post-alarm (frame), and Dwell (S econd) are used for frame
settings.

8. Connection type section

- Use locally (without proxy)– forces the “Recorder” to connect to camera without using

proxy setting.

22

NVR

Motion Settings

To move, click
inside the ROI
and drag

Fig. 15. Motion Settings

This screen enables the user to setup motion detection parameters for each line of the schedule (Fig. 15.).

o Draw ROI
In order to draw ROI (Region-of-Interest), start with left-top corner, press left-mouse-button and

drag mouse down to the right. A red box will appear on the picture that is referred to as ROI.

o Enable/disable sub-regions
To enable/disable sub-regions, press “ctrl” and left click simultaneously.

Only the motions inside the active sub-regions are considered by the system.

o Clear ROI
Double click on the screen outside the boxes or press right mouse button to bring up popup menu.
o Move ROI

To move ROI click inside the region of interest and drag the box.

o Roughness and sensitivity adjustments

Use the scroll bars to adjust the roughness and sensitivity of the motion detection.
Vertical red and yellow stripes indicate alarms inside the red and yellow ROI respectively.

Disabled
sub-region

Active sub­region

To resize, click
on the corner
and drag

23

NVR

2.f. Tour (for PTZ cameras only)

Touring can be setup and started for any PTZ-capable AXIS, JVC, or SONY cameras. This must be done
according to specific schedules.
In order to enable the “Tour” option, check the “With PTZ” box on the Cameras settings page (Fig. 11.).
Cam Tour application is a part of NVR software that provides all the necessary settings for touring.
In order to setup a tour, user must:

a. Setup tour
b. Setup schedule

Fig. 16. NVR Setup→Cameras→Tour→Setup Tour

a. Setup Tour

• The first step to setup a tour is to select a camera from the cameras list (Fig. 16.).

• Then click on add tour button. Camera can be moved by clicking on the image or zoom in/out to

point the camera to a specific region.

• When the camera is pointed properly, click on “add position” button, and enter the number of

seconds you wish the camera to stay at that position.

Note: Multiple points can be selected by repeating the latter procedure. A tour can consist of
many different positions.

• When all the positions are entered, click on “Save tour” button. At this time a name must be

chosen for this tour.

Note: “Build Loop” is an option provided by setup tour window. When selected, system will
automatically add additional positions to the path we made. This will enable the camera to have a
loop shaped movement (going from left to right and vice versa).

• You can test a tour that you setup, by clicking on “Test Tour” button.

Note: A tour can also be setup by using preset positions (If preset positions are already created for the
camera).

24

NVR

ess

b. Setup Schedule

Any of the previously setup tours, can be used in the tours schedule. Sub-cameras can be added to the tour
schedule by selecting add button. The setup schedule setting also provides delete and save option (Fig 17.b.
& 17.d.)

To Setup a schedule:

• Click on “ADD” button.

• Select “No time restrictions” or “Restricted Between”.

• Select a previously setup tour from the “Tour” pull down menu.

• “Use Locally (without proxy)” check box:

- Check- if NVR and cameras are located on the same local network (require internal

connection)

- Do not check- if NVR and cameras are not located on the same local network (require

external connection).

Note: This option only appears on the camera’s” setup schedule” when the selected
camera has existing address and proxy address (Fig. 17. a. &17.b.).
If the camera does not have proxy address, this option will not be available

(Fig. 17. c. & 17.d.)

• Click on “Save” button.

Address

Proxy Address

Fig. 17.a. Cameras settings Fig. 17.b. Setup Schedule

Addr

There is no proxy
address for this
specific camera.

“Use Locally
(without proxy)”
check box.

“Use
Locally
(without
Proxy)”
check box
does not
exist for
this
specific
camera.

Fig. 17.c. Cameras settings Fig. 17.d. Setup Schedule

25

NVR

3. NVR Users Setup

To setup users, click on “Users” option provided on the NVR Setup Window.

As it has been mentioned before, each of the components has its sub-components. The sub-components of
the Users are as follows:

3.a. User information

3.b. Groups of cameras

3.c. Billing information and restrictions

3.a. User Information

Fig. 18. NVR Setup→Users→User Information

Add, Dup, Save, and Delete buttons are used to add, duplicate, save, or delete users respectively.

User information page is used, to assign passwords, user rights, and cameras to the user (Fig. 18).

The following should be setup in the “Users” dialog box:

- User name

- Password

- Number of active users (at the same period of time)

- Exclusive PTZ: Allows user to forbid control of the camera to other users

- Maximum connection time for any user

- Cameras list available to the user, and user’s rights in accordance to each camera

- Users type

- Login task, can be selected from the pull down menu to be executed when user logs in.

- Logout task can be selected from the pull down menu to be executed when user is logged out.

Note: If a task is already selected from the pull down menu, to deselect it, press delete on the keyboard.
Note: If Login task and/or Logout task are not selected in User Information window, system will execute

the selected Login/Logout task from the General
login/logout in global settings, system will not issue any login/logout tasks.

→

Global Settings. If there is no designated task for

26

NVR

6

There are two kinds of users available: Master User and Exclusive Master User.
While an exclusive master user selects a camera, that camera will not be available to other users.
It is worth mentioning that “Exclusive Master User” has the ability to halt any active user.
To assign a camera to the user, camera has to be moved from the available cameras list to the assigned
camera list by clicking on “>” button.

Important Note:

If you are going to be a part of the NVR’s Domain Network, you have to create “Exclusive Master User”
without any cameras attached to it. Its username and password will be used for authorization in
intercommunications between NVRs, inside the NVR’s Domain Network.

For each assigned camera, assign user rights, and sub-camera settings. This is done by selecting line from

Video-in combo box and setting video-in properties.
Video-in has the following properties:

• Can use (activate/inactivate the video input)

• Can PTZ (allow/forbid to control the camera connected to this video input)

• Max FPS (if not zero restricts MAX FPS from this video-input, for this particular user)

3.b. Groups of Cameras

To setup Groups of cameras for a user, select “Groups of Cameras” tab. (Fig. 19.).
Several cameras can be grouped together to facilitate simultaneous display.

1

3

5

Fig. 19. NVR Setup→Users→Groups of cameras

In order to create groups of cameras for each user,

I. Select a user from the “Users list”.

II. List of the cameras assigned to this particular user is shown in the “Available” list.

III. Click on “Add” button at the bottom of the “Group List”

IV. Enter a particular name into the “Group Name” space

Note: Any camera can be selected from the available list and moved in to the “Selected” list.

V. Click on Save button

VI. Click on Synchronize button

Add, Del, or Save buttons can be used to add, delete or save group settings respectively.

4

2

27

NVR

3.c. Billing Information and restrictions

To setup restrictions for the user “Billing Information and Restrictions” option is provided (Fig. 20.).

Fig. 20. NVR Setup→Users→Billing Information and Restrictions

The information in “Full Name”, “Time block” and “Fee” fields are selected from the settings in the
“Billing module”.
Up to three restricted intervals are available when the user is banned to reach the Server.

28

NVR

ask

p

4. NVR Tasks

Tasks are used in:

• Monitoring section of the “NVR Locations”, when an NVR does not respond to

Domain controller (Section 1.b. Fig. 5. and How to set up NVR Domain Controller

• Alarm section of the cameras “Recording” (Section 2.e. Fig. 14.).

- Execute task on (Alarm on Motion)

- Execute task on (Alarm on Input ports)

• Global Settings

- Task Executed when writing error

- Task Executed when drive limit reached

- Login/Logout Task

• Camera’s Security and Alarm

- Check status task

- FTP alarm task

• User’s Information

- Login task

- Logout task

Add, Save, or Delete buttons can be used to add, save or delete Tasks resp ectively.
In order to create a Task:

• Click on Tasks button provided on the NVR Setup window (Fig. 2 1.) .

• Click on Add button.

• Choose a name that best describes the new Task (Task Name: e.g. Task).

• Provide a description for that specific Task (Description: testing).

• Save and synchronize

A T

Task name

and

Descri

tion

).

Right Click here in
order to create new

Actions or
Notifications

Fig. 21. Tasks (e.g. Task)

In order to be able to set new actions or notifications, right click on the space provided on the Tasks
window (left pane, Fig. 21.). As a result, user will be able to create multiple actions or notifications; they
are as follows:

 New→Action

4.a. Record Camera

4.b. Move Camera

4.c. Control Relay

4.d. Control Tour

 New→Notification

4.e. Network client

4.f. Phone

4.g. Email

4.h. Speak

29

NVR

New → “Action”

4.a. Record Camera

Click here to
bring up PTZ
control
dialogue box

Fig. 22. New → Action →Record Camera

Action (Record Camera) Setup:

• Camera: Select a camera for this action.

• Set camera in position

- Pan/ Tilt/ Zoom

- Or Preset

• Record

- Image size

- Compression

- FPS

- Frames

- Sec.

• Take Alarm shot: For PTZ cameras; if checked, takes alarm shots.

• Delay (ms): Since actions and notifications in a task take place simultaneously, camera could be

pointing in any direction other than the region that alarm shot should be taken from; thus a very
small delay time might be required to assure uniformity of task execution.

• Reset camera in position

-

Pan/ Tilt/ Zoom

-

Or Preset

Connect/Stop: When camera is selected, click on connect button in order to connect to that

•

camera (click on stop button to disconnect from the selected camera).
Show Locally

•

Uninterruptable alarm

•

Use local connection

•

30

NVR

4.b. Move Camera

Fig. 23. New → Action →Move Camera

Action (Move Camera) Setup:

• Camera

• Set camera in position

- Pan/ Tilt/ Zoom

- Or Preset

• Dwell time(s): The time in which camera stays in a selected position.

• Reset camera in position

-

Pan/ Tilt/ Zoom

-

Or Preset

Connect/Stop: When camera is selected, press connect button in order to connect to that camera

•

(press stop to disconnect from the selected camera).

•

Show Locally

PTZ Control

Click here to
bring up PTZ
control
dialogue box

Direction
control tool

Home Position

Fig. 24. PTZ Control

Choose pre-set position from the
pull down menu

31

Zoom in

Zoom out

NVR

• Pan/ Tilt/ Zoom

• Get PTZ: When clicked, provides the PTZ value of the position that camera is pointing to.

• Set PTZ: Can be used in order to change PTZ values.

• Zoom IN/OUT

• Go to Preset: Choose a preset position from the pull down menu and click on “Go to Preset”; as a

result camera will point to the selected preset position.

• Home position

• Direction control tool: Can be used to control the direction of the camera towards Right, Left,

Up, and Down.

4.c. Control Relay

e.g. 5 sec.

Fig. 25. New → Action →Control Relay

Action (Control Relay) Setup:

• Relay: An output that can be selected from the pull down menu (e.g. light).

• Turn On: If checked, the selected output turns on.

• Turn Off: If checked, the selected output turns off.

• Activate

• Dwell time(s): the time in which the selected output (e.g. light) stays on/off.

• Reset relay: If checked, resets relay to its previous state.

32

NVR

4.d. Control Tour

Start tour

Stop tour

Fig. 26. New → Action →Control Tour

When “Start tour” is selected, a pre-selected tour will start.
When “Stop tour on camera” is selected, the tour that is running will be stopped.

Action (Control Tour) Setup:

• Start Tour: when selected, a camera and a tour must also be selected from the pull down menu

• Stop Tour on camera: when selected, a camera must be selected from the pull down menu

• Reset touring after (e.g. 25) second(s)

• Uninterruptable tour action

• Use local connection (This option exists only for specific cameras).

33

NVR

New →“Notification”

4.e. Network Client

Message box

Fig. 27. New → Notification →Network Client

A sample text message that is sent to a client is depicted in Fig. 27.1.
Notification Via Message Setup:

• Address: address of the client that Domain controller wants to send the message to.

• Port: Client port number.

• Proxy address

• Proxy port

• Send always: If checked, sends the message to the client.

Note: User can create multiple client notifications (network client) under one Task.
At least one “Send always” checkboxes must be checked.

• Message: A text Message that will be sent to client when required (e.g. Domain Alex does NOT

RESPOND).

•

Message can be changed automatically:

-

-

If checked, an automatic default message will be send to the client. Thus, the text
message that was written in message box will be ignored.

If not checked, the text message, which was written in the message box, will be send to
the client (Fig. 27.1.).

Fig. 27.1. Sample Message sent to client by Domain controller

34

NVR

4.f. Phone

Fig. 28. New → Notification →Phone

Notification via Phone Setup:

• Location to phone message from

• Phone/Pager to call

• Number of attempts

• Always call

4.g. Email

Fig. 29. New → Notification →Email

Notification via Email Setup:

• Location to mail message from

• Email address (es): Email address of the party, which the notification will be send to

• Subject: Email subject.

• Message: Email message that will be send to client.

• Message can be changed automatically

- If checked, an automatic default message will be send. Thus, the message written in

message box will be ignored.

- If not checked, the message, which was written in the message box, will be send as an E-

mail notification message.

• Repeat if unsuccessful (e.g. 2) times every (e.g. 30) sec.: Repeat the send process for a specific

number of times.

35

NVR

p

4.h. Speak

Message box
containing
Sam

le message.

Fig. 30. New → Notification →Speak

Sound Notification setup:

• Location to play message from: Address of the location in which message will be played from.

• Message can be changed automatically:

- If checked, an automatic default message will be played. Thus, the message written in

message box to be played as sound notification will be ignored.

- If not checked, the message, which was written in the message box, will be played as a

sound notification message.

• Message: Message that can be played when required (e.g. Domain “ALEX” is offline).

• WAV file: Browse and select a saved WAV file to be played when required.

36

NVR

Chec

sabled

5. NVR Monitor

Monitor allows the user to observe NVR components (Fig. 31.).

Recorder is running

(blue). It will be

restarted if inactive.

k Alive is di

Port listener is
stopped (red).

Fig. 31. NVR Setup→Monitor

During normal operation this window could be left open and available. The status of all the cameras that
have been installed on the NVR can be seen on NVR monitoring window.

The following information is displayed on the Monitor window:

 Camera ID number
 Camera name
 Alarm Status
 Touring Status
 Camera “Alive” Status
 Recording Status

Module status and control panel are located at the bottom of the window.

Note: The Modules at the bottom of the Monitor are not to be stopped by the user.

The panel allows the user to select which module to run. By default ALL modules start at boot up and are
monitored for operation. If, for some reason, the user stops a module and is selected to be monitored, it will
be re-started by the Monitor in approx. 30 seconds.

When a module is stopped, its title becomes RED. If a module is running, it becomes BLUE. By un­checking the box beside the title, that module won’t be automatically re-started by the Monitor.

Un-checking the Monitor box disables the Monitor, thus modules won’t be automatically re-started and,
upon re-boot, the NVR itself will not be re-started either.

Note: It is recommended that the Monitor be active at all times.

37

NVR

6. NVR Reports

This advanced feature allows the user to run reports that show when various users have been authenticated
and logged on to the NVR. It displays date, time, and the host add ress.

Searches can be made using the following criteria:

- USER NAME

- HOST ADDRESS

- Date range

Click Run to view the report.

Fig. 32. NVR Setup→Reports

38

NVR

Remote I/O Listener

The IO Listener module is part of the NVR software, and is called from inside the software. This option is
activated when “Check Alarm” is selected (Fig. 11.).
The IO Listener icon is on the system tray and has the following shape:
Double-clicking on the icon provides the Alarm listener’s activities (Fig. 33.)

The Local Alarm Device Listener (LADL) works with devices that are locally connected to the computer.
Presently we can support two types of devices – GamePort and Spectra from Paradox Security Systems
(with serial protocol interface v2.03 and up).

A configuration form will appear when LADL is started for the first time (Fig. 34.).

List of Active local
Alarm devices

Fig. 33. Alarm Listener

Local Alarm Device Listener

Put program icon
in system tray.

Configuration
parameters panel

Combo-box for supported
alarm devices.

Add device for
alarm inputs

Delete device for alarm input

Save current
configuration

Fig. 34. Alarm Switches Configuration

Voice modem
configuration

39

Quit
PortAlarm

Voice generator
configuration

NVR

To add a device, select one from the combo-box and then press Add. Selected device will appear on the
List (left pane) and Panel will show configuration information for that device (Fig. 35.) or its alarm inputs

Information specific to the Gameport is shown in Fig. 35, & Fig. 36.
Information specific to the Spectra is shown in Fig. 36, & Fig. 37

In order to delete a device, select a device from the list of active devices and press the DELETE button.
To save a current device configuration - press the Save button.

Address of resources used by
gameport

Activate device
to accept alarm
signals. It is
disabled if alarm
inputs are
disabled.

List of occurred alarms
or informational events

Input called “Global events” is set to be
Active. It can accept alarm signals and
execute selected actions while chosen.

Fig. 35. Alarm switches configuration

Color and
font

Fig. 36. Alarm Switches Configuration

40

NVR

g

Number of Zones for
Spectra2 device

Settings for communication
through COM-Port: Port number,
speed, parity, data bits, and stop bit

Fig. 37. Alarm switches configuration

Voice
generator
confi

uration

Fig. 38. Alarm switches configuration

Device names and their alarm input names could be changed (Global Events for Spectra device are
exempted). You can input a list of device, but same type devices must have different configuration
parameters (settings).
To define a reaction on alarm event, select from one of the following:

1) Write required information in the file with selected name;

2) Show required information in the popup window using selected color and font;

3) Play required information usin g voice generator;

4) Play plain WAV-file

To configure the Voice generator, simply press the “Configure Voice Generator” button (Fig. 38.). This
will introduce the following window (Fig. 39.).

Fig. 39. Alarm Server Voice Configuration

41

NVR

Port Mapper Setup

Supplementary Software

Fig. 40. Port mapper

To map a port use the Add/Delete/Edit buttons (Fi g . 40 .)
After pressing one of those buttons, port mapping dialog box will appear (Fig. 41.).

Fig. 41. Port mapping dialogue box

Fill in the required information in the Port Mapping dialog box (Fig. 41.).

To activate mapping CHECK the required port (Fig. 41.) and press the start button (Fig. 40.).

To stop the program, use the “Exit” button only. (Closing the window will force the program to minimize
itself).

Note: In order to edit the line, stop (inactivate) listening to the port you want to edit.

42

NVR

Network of NVRs

There are two challenges that video surveillance systems are facing today, namely scalability and
reliability. Large organizations that have multiple sites in local or remote locations could have from ten to
over a thousand cameras to manage.

The approach in the past was to have islands of standalone systems that required time consuming and
inconvenient maintenance and management.

Taking our cue from existing computer network topologies, a new and exciting approach to digital video
surveillance management and control has been developed. We have developed the Network Video Recorder
Domain model to address scalability and reliability.

Digital video recording consumes a large amount of hard drive storage space. With a large amount of
cameras sending information to the archive over a long period of time, the only way to adequately deal with
the shear volume of files is to share the load over a distributed NVR network.

The central administration point of this distributed network or domain is the NVR Domain Controller.

NVR Domain Controller permits the following actions:

1. To consider the whole NVR Domain consisting of several NVR’s as one powerful NVR. Each

particular NVR from the domain will be responsible only for recording its own set of cameras and
searching its own archive.

2. NVR Domain Controller will authenticate all clients’ access (connections from computers viewing

cameras) via the local area network, or the Internet.
Domain Controller only needs to maintain the user list. It is not necessary to have a user list for each
particular NVR in domain. This centralizes user access control and database management.

3. NVR Domain Controller allows us to consider each particular NVR in the domain like a computer

without keyboard, mouse and monitor. The Igloo is a good example for this. We can have set of

Internet addressable igloos we can remotely control and search. (See the IGLOO PDF included on your

NVR CD for more information)

4. NVR Domain Con troller makes the whole system highly scalable and capable to record from ten to

hundreds of cameras. Just add one more NVR in the domain and assign a new set of ca mera to it. If

you have two or more NVRs in different locales, you should explore upgrading with this module.

43

NVR

Building NVR Domain

Whether you have several sites or a single site with hundreds of cameras, you can now plan a security
management strategy.

You can create a set of NVRs by dividing cameras by groups, and assigning each group to a corresponding
NVR.

Each particular NVR is responsible for its group of cameras and carries the duty of recording, touring, and
alarming functions.

We use an NVR Domain Controller to manage the set of NVRs (Fig. 42.)

Fig. 42.

44

NVR

NVR Domain Controller gains knowledge of all NVRs in its domain, which in turn leads to the
realization of the existing cameras in the corporate network.

NVR Domain Controller can:

 Remotely Create and Update cameras list on any NVR in Domain
 Remotely Create and Update recording schedule for each camera
 Remotely Create and Update touring schedule for each camera
 Obtain and update remote User List from any NVR in Domain as well as support its own local user

list.

 Remotely monitor any NVR in Domain
 Start and Stop any NVR’s component on any NVR in Domain

Note: For security reasons, NVR Domain Controller can remotely connect to the NVR only after providing
the appropriate username and password.

How to set up an NVR as a member of Domain Network

To have any NVR as a part of the NVRs Domain Network, configure NVR controller settings in the
“Global Setting” (Fig. 43.)

Set address and port
number.
Recommended port
numbers are:
60000 or 60001

Register/Unre
gister site

Fig. 43. General → Global Settings

Place IP address or IP name of the NVR Domain Controller in the space provided on “NVR Controller
Settings” panel.

Once the address of Domain Controller is set, enter location name (choose any) and click on “Register Site
on Domain Controller”.
Username and password will be asked if a connection to Domain Controller already exists.
From this point NVR “introduces” itself to Domain Controller.

At least one user must be set as “Exclusive Master User”. The Exclusive master user has to provide its
name and password to the NVR Domain Controller administrator.

Subsequently NVR Domain Controller administrator could accept/reject registration from a specific site.

45

NVR

If the site is accepted, it becomes part of the NVR’s Domain Network.
Once became a part of NVR’s domain Network, any changes on NVR in cameras table (edit/add /delete)
will be mirrored on Domain Controller.

Domain model depends on the connection (locally or through the Internet) between NVR and Domain
Controller. This is important specifically while making changes to camera setting. For instance, if the
connections to Domain Controller break temporarily, continue to work and Domain Con troller will look
after synchronization later.

How to set up NVR Domain Controller

Any NVR that holds the “Domain Controller License” could become NVR Domain Controller.
NVR domain controller has to set one of its users as “Exclusive Master User”. Exclusive Master User has
to provide its name and password to other NVRs (children) in domain.

An NVR sends a request to get connected to Domain Controller. When the request is received by NVR
Domain Controller, the information about the requester is shown in the Camera Server connect setting
field (Fig. 44.).
This information could be:

• The address and port number of a requester that is within the Domain server’s NVR

network (local network having internal a d dr ess).

• Or the address and port number of a requester that is from another NVR network (for

communication between NVR Domain Controller and a particular NVR).

The Red “NEW” on the NVR location window (Fig. 44.) indicates that NVR from a requester (e.g.
Graphics) wishes to be part of NVR Domain controller.
This request can be accepted by pressing ”Import” button or rejected by pressing ”Unregister” button.

Note: Proxy address and port information exist according to the Internet setup of the requester. This is
when the requester is using a setup, which uses proxy address and port in order to connect to the Internet.

The following information about the communication between Domain controller and a requester is also
provided on the NVR Location window:

• Controlling

- Get NVR status

- Synchronize location: Remote location can be forced to synchronize, if some

changes are made remotely.

- Restart remote OS

• Monitoring: uses the Tasks that are created in NVR Setup in order to take an action or

issue a notification when required.

- Check Alive: If checked, enables the use of a Tasks (Action or Notification)

- Interval for monitoring (sec.)

- Attempts (e.g. 2) each (e.g. 10) sec.

- Task when NVR does not response: can be selected from the pull down menu

(e.g. Test, Fig. 5.).

Note

: The address in the Camera Server connect setting must be identical with the content of INTERNET

Name or address field.

46

NVR

Disable remote site.
It is useful if there
are technical
problems connecting
to this site.

Changes to
settings can be
saved.

Fig. 44. NEW connection request

Information about the
cameras from remote site is
copied using this option.
There are no restrictions
about using this option.

The following is a list of possible actions when a request to join the NVR is sent:

 Press “Import” button Æ request to join is Accepted Æ location will go to Normal Mode
 Press “Unregister” button Æ request is Rejected Æ location will be deleted
 Do not press any buttonsÆ Ignored Æ location stays in NEW mode

If REMOTE NVR is in “Normal” mode,

o System will keep up-to-date information about the remote cameras settings.

o Allows remotely updates (from the NVR Domain controller).

o Allows updating “users” information on the remote site.

If REMOTE NVR is in NEW mode,

o NVR’s request to join the domain is not accepted.

o Domain Controller will not know camera database from the remote NVR.

Connection from the Domain Controller to the Remote NVR is supported in both modes.
One can control remote NVR’s components, and watch processes on the remote site.

Note: Remote Site can be accepted at all times. Both sites could have Cameras, users and/or schedules
list already created.

47

NVR

Updating Camera lists across Domain

If Remote NVR is in “Normal” mode, you can remotely update Cameras list.
To do this, find remote location (e.g. Graphics), and change camera setting locally. (Fig. 45.)

Remote Location

Fig. 45. NVR Setup → Cameras → Cameras Settings

48

NVR

Updating User lists across Domain

Fig. 46. NVR Setup → Users → User Information

If Remote NVR is in “Normal” mode, you can remotely update Users list. To update the USER, select the
location that needs to be updated from the “User” table (Fig. 46.)

First time users will be asked for the authentication information by the system (Fig. 47.)

Fig. 47. Authentication window

for Remote User

(Always contains the name of the remote user, e.g. Graphics.)

After successful authentication, the User List will be accessed from Remote Location.

49

NVR

Troubleshooting across Domain

When connection between ” NVR domain controller” and another NVR (child) in its domain is broken, the
system has to have the ability to continue its work and do the synchronization later.

In case of a “broken connection” between Domain controller and a remote site such as site “A”:

1. If

o The whole situation is looked at from remote site “A” standpoint,
o User (e.g. site ”A”) is still allowed to change its own site

⇒ NVR will go into “Synchronization failed” mode and will not update information across
domain.

Only Domain Controller can bring site “A” to “Normal” mode. Click on “Import” button in
order to bring site ”A” into “Normal” mode (Fig. 44.)

2. If
o The whole situation is looked at from “Domain Controller” standpoint,

9 Either, site “A” (Remote NVR) is in “Synchronization failed” mode
9 Or a “broken connection” between “domain controller” and site “A” has occurred

⇒ No update will be allowed to site “A".

To synchronize Domain database with the remote database click on “Import” button for
appropriate Remote Site (see “Import” button on Fig. 44.).

Technical Information about TCP Ports for NVR

List of TCP ports used by NVR by default:

20
21
23
2080
60000
60001
65235

To Guarantee the full functionality of NVR, administrator should open the provided TCP ports.
In addition, if PortMapper is used, open all TCP ports, which are being used by it.

50