Thank you for choosing this DeTeWe product. Our product meets the strictest
requirements with regard to quality and design.
The following instructions will guide you in the operation of your OpenCom 100
and answer most of the questions that may arise.
If you require further technical support or information about other DeTeWe
products, please refer to our website at www.Aastra-Detewe.de. It provides
additional notes and tips on the product.
OpenCom 100 Product Family
This user guide applies to the OpenCom 100 product family comprising the
OpenCom 107, OpenCom 130, OpenCom 131, OpenCom 150 and OpenCom 510
systems.
If a reference is made in the text to the OpenCom 100, the description applies to all
systems; if the individual characteristics are different, a special note is given.
For members of the product family, the following manuals exist:
■Manual for OpenCom 107
■Manual for OpenCom 130, OpenCom 131 and OpenCom 150
The OpenCom 100 is a communications system for integrated voice and data communication. The outstanding feature of this communications system is its modular
structure:
■The OpenCom 131 is equipped with all the necessary ports for connecting
system telephones, ISDN devices and analogue devices. The system enables
Internet/intranet data communication, CTI applications and the system configuration with a standard web browser. Additionally, the OpenCom 131 is
equipped with a slot for installing an “M100-AT” interface card. With this
interface card, the OpenCom 131 can be connected to analogue trunk lines.
■Even with the smallest OpenCom 130 version, it is possible to use all the most
important communications applications. The basic module enables telephony
with system telephones, ISDN telephones and analogue terminals, Internet /
intranet data communication, CTI applications, sub-system operation and
system configuration using a standard Web browser.
The expansion module of the OpenCom 130 provides three slots for further
interface cards. Using different combinations of interface cards, the configuration of the OpenCom 130 can be tailored exactly to your communications
requirements. The need for additional U
ports supporting DECT, further S0
pn
ports or more a/b ports can be met using one or more interface cards without
changing the system.
■OpenCom 150 is a system that can be tailored exactly to your communications
requirements. Initially, the main module doesn’t carry any telephony interfaces.
They can be added by means of additional interface cards. The main module
provides five slots for different combinations of interface cards. Unlike the
OpenCom 130, the main module of the OpenCom 150 is not divided into basic
and expansion modules.
■All named variations of the OpenCom 100 (OpenCom 130/131/150) offer addi-
tionally two special slots:
– One slot to incorporate a V.24 interface card. This card provides a serial port.
– One slot to incorporate doorstation equipment interface card.
9
Page 12
Features
■You can use an additional insertable memory card (CompactFlash) to operate
further program packages, viz. the OpenVoice and OpenAttendant digital
voice memory and voice information systems.
■The special interface card M100-AT4 enables connecting analogue exchange
lines. Additional information can be found in the user manual “M100-AT4
Interface Card”.
■The additional S
connector module allows you to operate an OpenCom 130/
2M
150 on a primary rate access.
Cascading
Using the expansion module, the OpenCom 130 can be cascaded with a second
OpenCom 130 communications system. An Ethernet switch on the expansion
module further enables applications featuring media convergence, such as the
operation of a VoIP interface card M100-IP.
It is possible to cascade two OpenCom 150 (rack version) units. Two ports of the
Ethernet switch residing on the main module can be used externally. Two other
ports are available for internal use with interface cards.
With the OpenCom 131 no PBX cascading with another system is possible.
However, PBX networking with a second infocom system is possible.
Further information regarding these configuration options can be found in the
chapters PBX Cascading starting on page 122 and PBX Networking starting on
page 127.
Te le p ho ny
The OpenCom 100 communications system is designed to be connected to an
ISDN basic access using the DSS1 protocol. System access (point-to-point) and
multi-terminal access (point-to-multipoint) are both supported. The two forms of
access can be configured in parallel.
For this purpose
■the OpenCom 131 includes two S
switched between internal/external),
■the OpenCom 130 basic module includes two S
one that can be switched between internal/external),
10
ports (one external one and one that can be
0
ports (one external one and
0
Page 13
Features
■the OpenCom 130 expansion module with additional interface cards provides
up to eight further S
ports (switchable between internal/external). An
0
overview of the available cards can be found under Interface Cards starting on
page 40,
■the OpenCom 150 with interface cards provides up to 12 S
ports (switchable
0
between internal/external). An overview of all possible interface card combinations can be found under OpenCom 150 (5 Slots) starting on page 43.
The firmware of the OpenCom 100 is designed for configuring up to 300 users.
You can connect the following devices to the OpenCom 100:
■analogue terminals
■Euro-ISDN terminals
■ISDN telephones (on the U
■DeTeWe system telephones
■DeTeWe RFP22 and RFP24 base stations and DECT handsets (via an RFP 22/24
base station on the U
pn
port) OpenPhone 52
pn
port of an interface card)
Note: On an OpenCom 131 the U
ports are not DECT-en-
pn
abled. This means, DECT base stations and DECT terminals
cannot be operated on this communications system.
An S
A U
RFP 22/24 base stations can also be connected to the DECT-enabled U
port can be used by Euro-ISDN terminals working in accordance with DSS1.
0
port is suitable for the OpenPhone range of DeTeWe system telephones.
pn
ports on
pn
interface cards for an OpenCom 130 and an OpenCom 150. An analogue port is
used by standard analogue devices.
If the CNIP (calling name identification presentation) feature is supported by your
network provider, the latter will show you the name of callers in addition to their
number for each incoming trunk call. The OpenCom 100 supports the display of
the name on system telephones. However, if you have created an entry in the telephone book of the OpenCom 100 under the number of the caller, this will be displayed instead.
11
Page 14
Features
The OpenCom 100 can be integrated into an existing network (LAN) and be used
by all workstations as an Internet access router and mail client.
Configuration and programming of the OpenCom 100 is performed by means of a
special Web browser (known as the “Web console”), which can be run on a connected PC.
The OpenCom 100 can also be configured at the customer service centre and
maintained by means of remote configuration.
A PC can be connected via a retrofitted V.24 interface card to the COM port for the
purpose of configuring the system or transferring connection data.
To connect the OpenCom 100 to existing company hardware, “actor” ports
(output) and “sensor” ports (input) can be provided by retrofitting a doorstation
interface card. For example, this can be used to operate a door opener and a
doorbell via the system (this requires additional equipment).
There are two variants of doorstation equipment interface cards:
■On an OpenCom 130 or an OpenCom 131 a “M100-TFE” interface card can be
operated. This card provides two actor ports and three sensor ports to connect
doorstation equipment.
■On an OpenCom 150 a “M100-TFE-2” interface card can be operated. This card
provides four actor ports and four sensor ports. This card enables to operate
two entrance intercom systems, each providing two sensor ports for bell keys.
The OpenCom 100 allows you to use CTI (Computer Telephony Integration) appli-
cations made by other manufacturers. This requires installation of a TAPI driver on
a Windows PC (see Setting up TAPI starting on page 160). The OpenCom 100 also
has an integrated dialling wizard: the OpenCTI 50. Via the OpenCTI 50 users can
call up and use telephone functions on PCs without first having to install a special
TAPI driver.
The OpenCom 100 complies with the regulations for telecommunications
equipment. The DSS1 protocol is implemented.
Packet data in the D channel
Some business applications, for instance POS terminals, cash registers or credit
card terminals, require a permanent data connection over the X.25 packet data
network. Packet data transfer through the ISDN D channel (according to X.31 via
12
Page 15
Features
SAPI 16) can also be established between several S0 interfaces of the
OpenCom 100. Simultaneous connections are distinguished by means of a TEI
(Terminal Endpoint Identifier).
X.31 packet data can be forwarded between two S
internal and external S
interface). Equally, data can be forwarded (“routed”) over
0
permanent QSIG lines. Data can also be routed over an S
to operate multiple terminals with the same TEI on different internal S
interfaces (for instance an
0
interface. It is possible
2M
interfaces.
0
A TEI mapping table allows these X.31 connections to be routed to the same
external S
interface.
0
The routing table for X.31 packet data is set in the Configurator under
PBX Configuration: X.31. Additional information can be found in the Configurator online help files.
Internet Access
It is possible to connect individual PCs to the OpenCom 100 via the internal S
0
ports, or to connect an entire LAN to the OpenCom 100 via the Ethernet port.
These PCs can access the Internet via the OpenCom 100. If Internet access is
already available from an Internet service provider, this can be configured in the
OpenCom 100. If the client network is not IP-capable, the OpenCom 100 can administer the IP configuration necessary for Internet access. The OpenCom 100 has an
integrated DHCP server and a DNS server, which in this case take over IP address
administration and name resolution for the client PCs.
The OpenCom 100 enables Internet access for all connected PCs by means of a
common IP address. Only this is externally visible. The local IP addresses of the
client PCs are translated to the IP address of the OpenCom 100 by network address
translation (NAT). In this way the client PCs in the LAN cannot be reached directly
from the Internet. This protects them from direct external attack. The LAN is additionally protected by the OpenCom 100 filter lists, which can be customised individually (firewall function).
Note: We recommend you to read through the explanations under Useful Information on Internet Access starting on
page 96.
13
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Features
DECT Data Communication
Note: With an OpenCom 131 DECT Data Communication is
not possible because the OpenCom 131 U
ports are not
pn
DECT-enabled.
The OpenPhone 27 DECT terminals enable PCs that are not connected to the
OpenCom 100 via the internal S
ports or the Ethernet interface to access the
0
Internet. These PCs can make full use of all the Internet and e-mail features of the
OpenCom 100.
Data is transmitted via the internal data interface of the OpenPhone 27. For this
the OpenPhone 27 is connected with the serial port of the PC. The Internet can
then be accessed directly via the remote data transfer (i.e. dial-up) network. The
OpenPhone 27 sets up a data connection with the OpenCom 100 via the DECT air
interface. The remainder of the connection set-up is either direct - through an
ISDN B-channel - or indirect - through the internal RAS access of the
OpenCom 100. Indirect RAS access is preferable. This uses the routing function of
the OpenCom 100 and thus also the security features of the shared Internet
access.
For detailed information on the installation of the required driver software and the
various types of configuration, refer to the user guide for the OpenPhone 27.
For information on configuration of the OpenPhone 27 with a data interface,
please refer to the online help documentation of the OpenCom 100.
E-mail
The OpenCom 100 has an integrated e-mail function that is able to use the POP3,
APOP or IMAP4 protocols to check the Internet service provider for incoming mail.
When configuring the OpenCom 100, e-mail account query can be configured for
every member of staff. The OpenCom 100 then fetches the incoming e-mail
headers (subjects) and senders from the mail server at set intervals, and forwards
them to users’ system terminal.
E-mail accounts for the sending e-mail can also can be configured for users. Emails can then, for example, be sent directly from the OpenCTI 50 to other users.
In addition, users who have had a voicebox configured for themselves, can let
themselves be notified of new voicebox messages via e-mail.
Important events and errors are kept by the OpenCom 100 in an internal log book:
the error store. To inform or alert the system administrators, entries in the log book
(system messages) can be sent via e-mail.
14
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Features
Further Network Features
You can offer staff the possibility of dialling into the LAN by means of RAS access.
A LAN-to-LAN link can also be implemented by ISDN. In this way two
OpenCom 100s can connect their LANs by dial-in on demand.
A NET-CAPI program (driver software on the system CD-ROM) allows you to use
ISDN functions on those PCs that do not possess a built-in ISDN card.
Further Telephony Features
Installing an extra memory card allows you to operate a digital voice memory and
voice information system. For more information, refer to the user guides called
“OpenVoice” and “OpenAttendant”.
You can optimise your telephone communication by using the team functions and
the call-queuing function.
With an additional licence, the web application “OpenCount” can be used. This
web application enables you to register and store telephony connections and evaluate the connections with user defined filters. Further information can be found
in the online help of the web console.
As your company’s requirements grow, the OpenCom 100 can be networked with
other telecom systems. The OpenCom 100 can then operate as a sub-system or
DECT server. To operate the system as a DECT server the system’s U
ports must
pn
be DECT-capable. It is also possible to create a telecom system with several networked telecom installations.
Voice over IP (VoIP)
The OpenCom 100 supports the connection of VoIP terminals and thereby allow
telephony via the existing company network infrastructure. For this purpose,
corded system terminals of the type “OpenPhone IP” are available. These devices
have the same functionality and support the same features as the non-IP enabled
system terminals “OpenPhone”. For users who wish to use PC supported telephony, the IP system terminals are also available as separate licensable software
variations (OpenSoftphone). You will find further information in the chapter Voice over IP (VoIP) starting on page 99).
Glossary
Refer to the explanations in the glossary (supplied as a PDF file on the system CD).
15
Page 18
Factory Settings on DeliveryTelephony Functions
2.Factory Settings on Delivery
The following basic settings and features are active on delivery. We recommend
that you configure the OpenCom 100 to your individual requirements before
putting it into operation (see Configuration starting on page 73).
The factory settings apply to smallest version of the OpenCom 131 and
OpenCom 130 (which only features the basic module). If an expansion module
with interface cards exists, the additional interfaces are initially unconfigured. You
must therefore first configure the slots of the expansion module to commission
the interfaces.
Note: The OpenCom 150 generally requires the slots to be
configured before any interface can be commissioned.
2.1Telephony Functions
2.1.1OpenCom 130
■The S
system port.
■OpenPhone 63 system telephones with the telephone numbers 30 to 32 are
configured on the three U
■Analogue terminals with the telephone numbers 10 to 13 are configured on
the four a/b ports.
1 port is configured as a multi-terminal connection, and the S02 port as a
0
ports.
pn
2.1.2OpenCom 131
■The S
system port.
1 port is configured as a multi-terminal connection, and the S02 port as a
0
■OpenPhone 63 system telephones with the telephone numbers 30 to 32 are
configured on the three U
■Analogue terminals with the telephone numbers 10 to 17 are configured on
the eight a/b ports.
16
ports.
pn
Page 19
Factory Settings on DeliveryAuthorisations
2.1.3OpenCom 150
With the OpenCom 150 all ports (S0, Upn and a/b ports) are realised by installing a
specific combination of interface cards for this purpose. An overview of available
interface cards can be found in the “Interface cards”chapter in the section
OpenCom 150 (5 Slots) starting on page 43.
■The OpenCom 100 is configured ready for operation in Germany.
■Analogue devices: The dialling mode (pulse dialling or DTMF) is automatically
detected.
■All corded terminals connected to the basic module ring when there are
incoming external calls.
■The system PIN, for example for remote-programmable call diversion, is set at
“0000”.
2.2Authorisations
The use of functions by a terminal on the OpenCom 100 is regulated by means of
authorisations. Authorisation is configured by means of user groups to which the
users with their terminals are then assigned.
Three user groups are preset: “Administrators”, “Standard” and “Guests”. “Administrators” have access to all functions of the OpenCom 100 and unrestricted configuration rights. Users in the “Guests” group cannot configure the OpenCom 100, are
not able to make external calls, and have only restricted use of the terminal functions of the OpenCom 100. The “Standard” user group, because of its default settings, is well suited as a starting point for the creation of user groups for normal
users of the system (e.g. the staff members of a company).
Note: When the OpenCom 100 is commissioned, all connected terminals are initially in the “Administrators” group until
a user logs on to the Web console. Subsequently, all terminals are automatically in the “Guests” group (see also the
chapter entitled Configuring the OpenCom 100 starting on
page 76). For more details on the configuration of user
groups, refer to the online help in the chapter entitled “User
Manager”.
17
Page 20
Factory Settings on DeliveryAuthorisations
The following terminal functions are factory preset to the “Administrators” group:
■External line access: international numbers can be dialled from all configured
telephones. External lines must be seized by entering a prefixed code.
■Least cost routing is not active. As soon as LCR is configured, users can make
calls via individually selected call-by-call providers.
■“VIP call” is activated.
■Announcements to system telephones are possible.
■Baby calls can be configured.
■If a call key is configured for a user on more than one terminal, he can program
this key for more than one outgoing call, i.e. he can use his various terminals to
make parallel calls from this telephone number.
■“Pick-up” and “Pick-up selective” of calls from other telephones are activated.
Pick-up protection is deactivated.
■“Call removal” is deactivated.
■Callback (on busy) can be activated.
■If more than one terminal is configured for a user under the same number, they
can suppress the signalling of calls on the parallel terminals.
■Function “Reaction: Connection will be disconnected” is deactivated as callers
trying to reach a terminal that cannot be reached or is busy will hear a busy
signal.
■The “call queue” function is deactivated.
■Call forwarding to internal or external numbers can be activated. Call for-
warding after delay is executed after 20 seconds. Door calls and MSN groups
can be forwarded. Call forwarding for other users and call forwarding by other
users are deactivated.
■It is possible to transfer an external call to an external subscriber.
■Three-party conferences can be set up.
18
Page 21
Factory Settings on DeliveryAuthorisations
■Connections can be parked.
■Call protection can be activated, call-waiting protection, announcement pro-
tection and pick-up protection can not be activated.
■Transmission of one’s own phone number (MSN or system access number) can
be suppressed on a per-call basis.
■The telephone lock can be activated. The terminal PIN is “0000”.
■Interception of “malicious” callers is possible if this feature has been ordered
from the network operator.
■The white list, black list and call filters are not preconfigured and thus not
active. If these lists are configured, they can be activated for the user groups. A
special list with emergency telephone numbers is preset and activated.
■Call lists on terminals list internal calls, external calls, calls from the door and
calls that the user received while they were telephoning.
■Function keys can be programmed on system telephones, no keys are locked.
■The evaluation of connection data by external cost-recording programs is
deactivated.
■The cost multiplier is set to 100%, i.e. the costs are not multiplied by any factor.
There are no preset basic amounts for the charging of calls.
■Speed dialling is possible if this has been configured in the OpenCom 100
central telephone book.
■Keypad dialling can be used.
■The door opener can be activated from all terminals. Door calls can be for-
warded.
■Time control is not active as there are no time groups configured.
■Call diversion for SMS calls in the fixed-line network is not activated.
■Calls can be marked with a booking number for the purpose of project based
accounting.
19
Page 22
Factory Settings on DeliveryInternet Functions
■Users can use the OpenCTI 50 to send short messages to other users.
■Every user can change the configuration of the OpenCom 100.
■Every user can create a personal telephone book and edit entries in the central
telephone book.
■Every user can read out the charges.
■Applications requiring a license (e.g. OpenCount) can be used after being acti-
vated.
■Access via RAS is not allowed.
■E-mail notification to system terminals is possible. There are no user accounts
configured for the sending of e-mails, the authorisation for sending e-mails is
not deactivated.
■The multi-company variant is not activated.
2.3Internet Functions
■RAS access (with or without callback) can be set up for every OpenCom 100
user. RAS access requires activation of the RAS authorisation.
■More than one mail account query can be set up for every user.
■Every user with a system terminal can be informed automatically of the receipt
of e-mails.
■Users can disconnect existing Internet connections (via the OpenCom 100 Web
console and from a system terminal if the function has been configured on that
terminal).
The following IP addresses are preset for the network configuration:
■Host name: host
■IP address: 192.168.99.254
■Network mask: 255.255.255.0
20
Page 23
Factory Settings on DeliveryInternet Functions
The following addresses are transmitted to the client PCs in the LAN via DHCP or
PPP:
■Gateway address: 192.168.99.254
■Domain name: domain
■Domain name server: 192.168.99.254
■PPP addresses: 192.168.100.0 to 192.168.100.10
■DHCP addresses: 192.168.99.129 to 192.168.99.148
You can change the IP settings in the Configurator. Check with the network admi-
nistrator responsible for the LAN if you wish to do this.
21
Page 24
InstallationScope of Delivery
3.Installation
3.1Scope of Delivery
The delivery consists of:
■One OpenCom 131 communications system (in a basic version) or
OpenCom 130 (in a basic version with a basic module) or OpenCom 150
■One connection cable for the ISDN S
■One set of mounting screws and wall plugs
■One plug-in power supply (of the TR25240-E-01A13 type) to supply the basic
port
0
module
With the OpenCom 130 this power supply is dimensioned to operate the basic
module only. Installing the expansion module requires an additional power
supply.
■One set of short user guides
■One CD including the complete documentation and software
The OpenCom 130 expansion set consists of:
■One expansion module
■One AC adapter with a connection cable to supply the expansion module with
power
■One mounting set with which to install the expansion module and the AC
adapter in the OpenCom 130 housing
■One (short) Ethernet connection cable with which to connect the basic module
to the expansion module.
22
Page 25
InstallationSafety Precautions
3.2Safety Precautions
The CE symbol on the product confirms that it meets the technical guidelines on
user safety and electromagnetic compatibility valid at the time of approval.
Please note:Installation and maintenance should only be performed by
specially trained personnel. Always remove the power plug
and the plug-in power supply from the mains socket before
connecting devices to the OpenCom 100 ports.
DANGER!This device contains hazardous voltages. To make the sys-
tem powerless, remove the power plug and the plug-in
power supply from the socket.
The OpenCom 100 may only be plugged into mains sockets with a protective
earth conductor. Mount the OpenCom 100 only close to easily accessible sockets.
Only use the original plug-in power supply: No. 4512699 (TR25240-E-01A13 type)
for an OpenCom 131 and for the basic module of an OpenCom 130.
The housing cover may only be opened by authorised personnel. Unauthorised
opening of the housing cover and improper repair may damage the
OpenCom 100 and invalidate the warrantee.
CAUTIONT!
Static charges can damage the OpenCom 100. Make sure you
discharge yourself and your tools before and while installing
electrical and electronic components of the OpenCom 100.
Only devices that deliver safety extra-low voltage (SELV) may be connected to the
OpenCom 100. Proper use of authorised devices meets this requirement.
Only devices meeting the technical requirements may be connected to the analogue ports. For details, refer to the section entitled a/b Ports starting on page 48.
23
Page 26
InstallationDeclarations of Conformity
Use a shielded Ethernet cable (STP cable, Shielded Twisted Pair cable) to connect
the OpenCom 100 to a Local Area Network (LAN).
Do not allow any fluid to penetrate the OpenCom 100, because this may cause
electric shocks or short circuits.
Do not install the OpenCom 100 during a storm. Do not connect or disconnect
lines during a storm.
The OpenCom 100 is designed for indoor use only. Lay the cables so that they
cannot be walked on or tripped over.
The connection of external devices to the sensor/actor should be performed by a
qualified electrician.
3.3Declarations of Conformity
The OpenCom 130, OpenCom 131 and OpenCom 150 ITC systems conform to the
requirements set down in the EU directive 99/5/EC.
The Declaration of Conformity can be viewed at the DeTeWe Web site at
http://www.aastra-detewe.de.
3.4Mounting Location
The ambient temperature for operating the OpenCom 100 must be between +5
and +40°C. The power supply must be 230 V/50 Hz AC. A separate fuse for the
power supply is recommended.
To maintain the prescribed ambient temperature, mount the OpenCom 100 in a
well-ventilated location, away from direct sources of heat.
Do not position the OpenCom 100
■in front of or above heat sources such as radiators,
■in direct sunlight,
■behind curtains,
■in small, unventilated, damp rooms,
24
Page 27
InstallationWall Mounting
■on or near inflammable materials,
■or near high-frequency devices such as transmitters, X-ray or similar apparatus.
Use a separate 230 V power circuit and install overvoltage protection.
3.5Wall Mounting
The OpenCom 100 is mounted on the wall with three screws as shown in this
diagram:
A
332
BC
184
134
D
Mounting plan
To fasten the screws at points B and C, remove the cover of the OpenCom 100 and
insert the screws in the holes provided for this purpose. The OpenCom 100 is suspended from the screw at point A, so there must be a space of 3 mm between the
screw and the wall.
25
Page 28
InstallationInstalling an Expansion Set
3.6Installing an Expansion Set
This chapter is addressed to customers operating an OpenCom 130 system and
who wish to equip their infocom system with multiple interface cards for extra
ports.
With the OpenCom 150 and OpenCom 131 infocom systems installing an
expansion set is not necessary:
■With the OpenCom 150, all functions reside on only one large module. For this
reason, the installation of an expansion set is not necessary for the
OpenCom 150.
■The OpenCom 131 is equipped with a single slot for installing an additional
interface card. Installing an expansion set is not necessary.
The OpenCom 130 has two separate modules offering more flexibility for
extending the system. You can either install the expansion module when you first
assemble the system or later as part of a system upgrade. In both cases, follow the
mounting sequence as described here:
1. Turn off the OpenCom 130. Unplug the plug-in power supply from the socket.
You should not install the expansion module or install or uninstall additional
interface cards while the OpenCom 130 is turned on.
2. Open the housing cover of the OpenCom 130. In this case, carefully follow the
Safety Precautions starting on page 23.
The existing basic module is mounted in the left half of the housing. No components may be mounted in the right half of the housing.
3. Place the expansion module in the intended mounting location in the right
half of the housing. Be sure to align the 96-pin connector properly to the
socket on the basic module. Push the expansion module towards the basic
module so that both modules are securely connected to one another via the
96-pin connector.
26
Page 29
InstallationInstalling an Expansion Set
A
4
Slot 1Slot 2Slot 3
2
1
3
B
Installing the expansion module
4. Carefully press the expansion module at the top and bottom right, pushing it
into the locking hooks provided (see “A” and “B” in the diagram). Secure the
expansion module using the Phillips screws provided in the expansion set (see
“1” to “4” in the diagram).
27
Page 30
InstallationInstalling an Expansion Set
2.
A
1.
Installing the power supply for the expansion module
5. Place the power supply to the right of the expansion module. Carefully press
the power supply into the mounting recess provided (shown in the diagram as
“1”). Move the power supply forwards until it snaps into place in all six pressure
terminals (“A”, “2”).
6. Connect the power supply output (flat conductor cable) to the appropriate
jack of the expansion module. Insert the fully insulated connector of the mains
supply in the power supply connection provided.
7. Establish an Ethernet connection between the LAN port of the basic module
and the LAN1 port of the expansion module (see also Positions of the Ports
starting on page 37). To do this, use the short Ethernet connection cable from
the expansion set. The LAN0 port of the expansion module is intended for connection to a corporate LAN. You can connect an existing Ethernet connection
cable to the LAN0 port of the expansion module.
You usually install at least one interface card on the expansion module. To do this,
read the instructions in the following section.
Please note:Two power supplies are provided for the OpenCom 130 with
an expansion module. Always turn on the power supply of
the expansion module first and then plug in the plug-in power supply.
28
Page 31
InstallationInstalling Interface Cards
3.7Installing Interface Cards
The expansion module and the basic module of the OpenCom 130 resp. the main
module of the OpenCom 150 can be expanded using interface cards. The main
module of the OpenCom 131 is quipped with one large and two small slots for
installing interface cards.
Please note:Turn off the OpenCom 100. Unplug both the plug-in power
supply and (for an OpenCom 130/150) the main supply from
the socket. You must not install or uninstall interface cards
while the OpenCom 100 is turned on.
3.7.1V.24 and Doorstation Equipment Slots
Doorstation
equipment
V.2 4
OpenCom 130: V.24 and doorstation equipment slots
Doorstation
equipment
V.2 4
OpenCom 131: V.24 and doorstation equipment slots
29
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InstallationInstalling Interface Cards
V.2 4
Doorstation
equipment
OpenCom 150: V.24 and doorstation equipment slots
The OpenCom 100 has two slots in which special interface cards can be operated
(V.24 and doorstation equipment). You can see the location of these slots in the
diagrams.
■The doorstation equipment interface card (also called “Door Phone” or “Door
Bell”) provides “actor” ports and “sensor” ports.
With the OpenCom 130 and the OpenCom 131 systems, an “M100-TFE”
interface card can be used. For connecting a door station, this card type offers
two actor and three sensor ports.
With the OpenCom 510 system, an “M100-TFE-2” interface card can be used.
This card type offers four actor and four sensor ports. With this card, two door
stations can be connected with two call buttons for each door station.
■The V.24 interface card provides a serial port.
Proceed as described below to install one or both of these interface cards:
1. Turn off the OpenCom 100. Open the housing cover.
2. Remove the slot card from the transport packaging. Check that it is the correct
type of slot card. (There is a sticker with the type name on the connector.)
30
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InstallationInstalling Interface Cards
CAUTIONT!
Static charges can damage electronic components. Pay attention to the regulations regarding the handling of electrostatically sensitive components.
3. Carefully insert the interface card in the slot provided. The component side
must face to the right.
Ensure the plug-in connection is sitting securely.
4. Connect the required port cable to the corresponding pressure terminals or
RJ45 jacks (see also Positions of the Ports starting on page 37).
5. Close the housing cover. Turn on the OpenCom 100.
You can query the status of the doorstation equipment interface card and the V.24
interface card in the Web console when the OpenCom 100 is operational again. To
do this, call up the PBX Configuration: Ports: Slots menu page. The Status
column in the table displays a green tick beside the name of the interface card.
3.7.2Slots for Additional Interface Cards
The OpenCom 131 offers one large slot to operate an additional interface card. The
interface card is connected with two port jacks.
The OpenCom 130 has three (the OpenCom 150 five) large slots in which you can
operate interface cards. Each interface card is connected to the expansion module
resp. to the main module via two port jacks. The following properties characterise
the large slots of the OpenCom 130/150:
■There is no prescribed order in which to use the jacks. You can, for example,
therefore operate an interface card in slot 3 even though slot 2 is not occupied.
31
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InstallationInstalling Interface Cards
■Each of the slots is connected to a group of pressure terminals. Therefore there
are also three pressure terminal groups on the expansion module of the
OpenCom 130 (five on the main module of an OpenCom 150). To be able to
distinguish these, all the pressure terminals in a group are the same colour.
■The slots are not of the same type. Therefore some of the available interface
cards may not be operated in all slots. Note the overview under Interface Cards
starting on page 40.
Type (name) of
interface card
OpenCom 130: Installing an interface card in an expansion module slot
Proceed as described below to install an interface card:
1. Turn off the OpenCom 100. Open the housing cover.
2. Remove the slot card from the transport packaging. Check that it is the correct
slot card type. There is a sticker with the type name on the connector.
32
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InstallationInstalling Interface Cards
CAUTIONT!
Static charges can damage electronic components. Pay attention to the regulations regarding the handling of electrostatically sensitive components.
3. Carefully insert the interface card in the slot provided. The component side
must face to the right.
Ensure the plug-in connection is sitting securely.
4. Connect the required port cable to the corresponding pressure terminals of
the relevant pressure terminal group (see also Positions of the Ports starting on
page 37).
5. Close the housing cover and turn on the OpenCom 100 again.
The software of the OpenCom 100 can detect the type of interface card present.
The interface card must still be configured individually for commissioning.
You can query the status of the interface cards in the Web console when the
OpenCom 100 is operational again. To do this, call up the PBX Configuration: Ports: Slots menu page. The Status column of the table displays a green tick
beside the slot name (for an OpenCom 130 e.g. 0/1, 0/2 and 0/3). The column of
the table must list the correct type of interface card.
33
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InstallationAvailable Ports
3.8Available Ports
The OpenCom 100 has the following ports (see also Positions of the Ports starting
on page 37):
3.8.1OpenCom 130
The listed interfaces and ports are located on the basic module of the
OpenCom 130. Further interfaces and ports can be added by installing the
expansion set and additional interface cards (see Installing an Expansion Set
starting on page 26 and Installing Interface Cards starting on page 29).
■One S
RJ45 jack (S
■One switchable S
external S
port to connect to an external S0 bus (usually the NTBA), designed as an
0
1)
0
port (S02), which can be connected as either an internal or
0
bus. The internal connection is via a pressure terminal and the
0
external connection via an RJ45 jack.
■Three U
■Four analogue a/b ports, designed as pressure terminals (a/b1 to a/b4)
■One slot to incorporate a doorstation equipment interface card. The following
ports, designed as pressure terminals (Upn1 to Upn3)
pn
ports can be used with such a card:
two actor ports for connection to a door opener and the intercom of doorstation equipment. These are designed as pressure terminals (actor1 to
activate a door opener and actor2 to activate doorstation equipment);
three sensor ports for connection to the bell keys of doorstation equipment,
designed as pressure terminals (sensor 1 to sensor 3)
■One slot to incorporate a V.24 interface card. The following port can be used
with the V.24 add-on card:
one COM port to connect to a PC to configure and transmit connection data,
designed as an RJ45 jack
■One port to the LAN (10BaseT), designed as an RJ45 jack
34
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InstallationAvailable Ports
■One CompactFlash “base” to incorporate a type I or type II CompactFlash
memory card. These cards are necessary to operate the OpenVoice and OpenAttendant program packages. Only use high speed memory cards which are
recommended by DeTeWe. Other memory cards or “Microdrive” type memory
cards may not be able to maintain the required access speed.
Tip:For the stored voice announcements and a recording time of
one hour a memory card with 32 Mbyte is required.
■One port jack to connect the plug-in power supply to power the basic module.
Only use the original OpenCom 130 plug-in power supply provided in the
supply scope to power the basic module.
3.8.2OpenCom 131
■One S
RJ45 jack (S
■One switchable S
external S
port to connect to an external S0 bus (usually the NTBA), designed as an
0
1)
0
port (S02), which can be connected as either an internal or
0
bus. The internal connection is via a pressure terminal and the
0
external connection via an RJ45 jack.
■Three U
■Eight analogue a/b ports, designed as pressure terminals (a/b1 to a/b8)
■One slot to incorporate a doorstation equipment interface card. The following
ports, designed as pressure terminals (Upn1 to Upn3)
pn
ports can be used with such a card:
two actor ports for connection to a door opener and the intercom of doorstation equipment. These are designed as pressure terminals (actor1 to
activate a door opener and actor2 to activate doorstation equipment);
three sensor ports for connection to the bell keys of doorstation equipment,
designed as pressure terminals (sensor 1 to sensor 3)
■One slot to incorporate a V.24 interface card. The following port can be used
with the V.24 add-on card:
35
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InstallationAvailable Ports
one COM port to connect to a PC to configure and transmit connection data,
designed as an RJ45 jack
■One port to the LAN (10BaseT), designed as an RJ45 jack
■One CompactFlash “base” to incorporate a type I or type II CompactFlash
memory card. These cards are necessary to operate the OpenVoice and OpenAttendant program packages. Only use high speed memory cards which are
recommended by DeTeWe. Other memory cards or “Microdrive” type memory
cards may not be able to maintain the required access speed.
Tip:For the stored voice announcements and a recording time of
one hour a memory card with 32 Mbyte is required.
■One port jack to connect the plug-in power supply. Only use the original
OpenCom 131 plug-in power supply provided in the supply scope.
3.8.3OpenCom 150
The listed interfaces and ports are located on the main module or on the connection module of the OpenCom 150. Further interfaces and ports can be added
by installing additional interface cards (see Installing Interface Cards starting on
page 29).
■One slot to incorporate a double doorstation equipment interface card. The
following ports can be used with such a card:
Four actor ports for connection to a door opener and the intercom of doorstation equipment. These are designed as pressure terminals (actor1 and
actor3 to activate door openers, actor2 and actor4 to activate doorstation
equipment)
Four sensor ports for connection to the bell keys of doorstation equipment,
designed as pressure terminals (sensor 1 to sensor 4)
■One slot to incorporate a V.24 add-on card. The following port can be used with
the V.24 add-on card:
one COM port to connect to a PC to configure and transmit connection data,
designed as an RJ45 jack
36
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InstallationAvailable Ports
■Two PCM ports for the connection of up to three systems, designed as an RJ45
socket (PCM)
■Two ports to the LAN (100BaseT), designed as RJ45 jacks
■One CompactFlash “base” to incorporate a type I or type II CompactFlash
memory card. These cards are necessary to operate the OpenVoice and OpenAttendant program packages. Only use high speed memory cards which are
recommended by DeTeWe. Other memory cards or “Microdrive” type memory
cards may not be able to maintain the required access speed.
Tip:For the stored voice announcements and a recording time of
one hour a memory card with 32 Mbyte is required.
■One port jack to connect the plug-in power supply. Only use the original
OpenCom 150 plug-in power supply provided in the supply scope.
3.8.4Positions of the Ports
The following diagrams show the positions of the ports:
Default setting
U
Upn1
RJ45
pn
S02
2+3
1
S
0
RJ45
S
0
a/b
3+4
a/b
1+2
2
Sensor
Sensor
1+2
3
Actuator
LANV.2 4
1+2
DC
in
S
2M
Position of the ports on the basic module (OpenCom 130)
37
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InstallationAvailable Ports
Slot 1Slot 2Slot 3
Slot
Slot
1-1
1-2
Slot
2-1
Slot
2-2
Slot
3-1
Slot
3-2
Slot
Slot
1-4
1-3
PCMLAN 1 LAN 2 LAN 0
Slot
2-3
Slot
1-5
Slot
2-4
Slot
2-5
Slot
3-3
Slot
3-5
Slot
3-4
Position of the ports on the expansion module (OpenCom 130)
DC in
Default setting
Slot
Upn1
U
2+3
V.2 4
Slot
Doorstation equipment
1-1
1-2
1-3
S
2
pn
0
int
a/ba/
Sensor
Sensor 3
1+2
b
Slot 1
1- 4
Slot 1
1- 5
S0 2
ext
a/ba/
Actor
V.2 4
1+2
b
S0 1
ext
Position of the ports on the OpenCom 131
38
LAN
Page 41
InstallationAvailable Ports
Default setting
V.24
Actuator
1+2 3+ 4
S01S02
Slot 1
1-21-1
S01
Slot 2
Slot 3
2-22-1
Slot 4
3-23-1
4-24-1
Slot 5
5-25-1
1+2
Sensor
Door
1+2
3+ 4
S
1- 41-3
S
3S04
0
2M
1-5
S
2
0
2- 42-3
2-5
Position of the ports on the OpenCom 150
3- 43-3
3-5
4-44-3
4-5
5-45-3
5-5
39
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InstallationInterface Cards
3.9Interface Cards
3.9.1OpenCom 131 (1 Slot)
An interface card of type “M100-AT4” can be installed in the free large slot. With
this interface card it is possible to connect the OpenCom 131 to analogue trunk
lines.
3.9.2OpenCom 130 (3 Slots)
The following overview shows the available interface cards.
Whether you use the switchable S0ports for internal or external communication
depends on your communications requirements and the existing basic accesses.
Note that the S
Ports
0
bus requires a terminating resistor of 100 ohms at each end.
You can add fur ther S
interface cards in a slot. These S
ports to the OpenCom 13/150 by installing suitable
0
ports can be switched between internal and
0
external operation.
Annotation concerning an OpenCom 130:
In contrast to the basic module, the expansion module does not provide any additional RJ45 jacks for external S
minals of the expansion module for an external S
ports. Therefore you can also use the pressure ter-
0
port. The port assignment of
0
the pressure terminals is changed when the switch is made from internal to
external operation. This can be seen in the diagram.
Tip:Let us say you have activated an IAE on an internal S
example. If you switch this S
port to external operation, you
0
port, for
0
require a crossed ISDN line to connect the IAE to an NTBA. The
assignment of a crossed line is described in the chapter PBX Networking under Direct Connection starting on page 130.
3.10.2 Upn Ports
Each of the Upn ports enable the connection of a RFP 22/24 DECT base station or
an OpenPhone 61, 63 or 65 telephone using a twin-wire cable.
Note: DECT base stations cannot be operated on the U
ports of the basic module of an OpenCom 130. This is only
possible for U
ports on the interface cards of the expansion
pn
module.
Note: Only the system telephones OpenPhone 61, 63 and 65
and the ISDN telephone OpenPhone 52 can be operated on
the U
The maximum permissible length of the twin-wire cable on a Upn port is 500 m.
This line may only be laid inside buildings.
The maximum permissible length of the twin-wire cable on a U
port of an
pn
interface card is 1,000 m when 0.6 mm cable (with twisted pairs) is used (these
interface cards are available for an OpenCom 130/150).
The power consumption of each U
Upn/RFP with 1 U
S0int
2a 2b 1a 1b
12345678
RFP with 2 U
12345678
12345678
Pin assignment of the S
pn
pn
and Upnports
0
port is approx. 3 W.
pn
3.10.3 a/b Ports
The a/b ports are for operating analogue devices (e.g. a fax machine, modem or
telephone). The maximum permissible length of the cable is 1,000 m when twinwire 0.6 mm cable (with twisted pairs) is used.
Doorstation equipment can be activated on an a/b1 port (OpenCom 130,
OpenCom 131). In this case, an electronic switch enables the low-frequency
voltage to be separated from the feed.
Tip:It is possible to operate analogue trunk lines with an additio-
nal interface card. Further explanations regarding this interface card can be found in the “M100-AT4 Interface Card” manual.
In order to operate an entrance intercom and door opener, you need four twinwire cables:
■one cable between the entrance intercom and the a/b1 port,
■one cable between the door opener and the Actor1 port,
■one cable between the intercom input and the Actor2 port to activate the
amplifier as well as
■one cable between the doorbell and the sensor port.
Only use entrance intercoms and door openers complying with the German FTZ
Guideline no. 123D12.
A door station of the type “DoorLine” can also be operated on the OpenCom 100.
This intercom is connected via a “DoorLine” module to one of a/b ports of the
OpenCom 100 (see Intercom System (for a/b) starting on page 55).
3.10.5 LAN Port
The LAN port of the OpenCom 131 and the LAN port on the basic module of the
OpenCom 130 enables integration of the OpenCom 100 into an existing in-house
LAN by means of a 10 Mbit hub.
LAN ports on the expansion module of the OpenCom 130
The LAN ports on the expansion module (LAN0, LAN1 and LAN2) lead to the
Ethernet switch of the expansion module. These LAN ports support 10 Mbit/s and
100 Mbit/s transmission speeds in half- or full-duplex operation. The change in
transmission rate and mode of operation is automatic (“auto-sensing function”).
The switch is also automatic for connections which require a crossed LAN line. For
this reason, you can also use an uncrossed LAN line for a connection to another
hub or switch.
LAN ports of the OpenCom 150
The technical characteristics of the OpenCom 150 LAN ports (LAN0 and LAN1) are
similar to the LAN ports of the OpenCom 130 described in the previous section.
A LAN line (twisted-pair line in accordance with 10BaseT or 100BaseTX) can be up
to 100 m long. Secure operation with 100 Mbit/s requires the use of category 5
lines and line sockets. Use a shielded Ethernet cable (STP cable, Shielded Twisted
Pair cable).
3.10.6 DSL Port
External DSL modems can be connected via the LAN port. In the case of the
OpenCom 100, the output of the DSL modem (NTBBA) is led to the LAN port of the
OpenCom 100 via an external switch or hub. The router subsequently converts the
PPPoE protocol to the TCP/IP protocol of the LAN.
OpenCom
S0Net
TCP/IP &
PPPoE
Hub
PC
TCP/IP
Net
DSL & Uk
Splitter
DSL
DSL
Modem
TAE
DSL
0
Uk
0
Crosslinked twisted pair cable
NTBA
PPPoE
S
0
Connecting the OpenCom 100 to the network via ISDN and DSL
Connection of the DSL modem is via a crossover twisted-pair line. You can also use
a switchable port on the hub, which is usually indicated by an “X”.
Note: If an expansion module is installed in an
OpenCom 130, you can also use the unused LAN2 port to
activate the DSL modem. Due to the “auto-crossover” function, you do not require a cross-wired line with a LAN port of
the expansion module. If you are operating this
OpenCom 130 as a slave system in a cascaded PBX, the LAN0
port on the expansion module of the slave system can be
used instead (see PBX Cascading starting on page 122).
50
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InstallationPower Failure
3.10.7 PCM Port
The PCM port is used cascade two communications systems together (see PBX Cascading starting on page 122).
3.11Power Failure
In the event of a power failure, all the contents in the memory (program and user
data) are saved without change. The internal clock continues to run for 24 hours. If
the power failure lasts longer than 24 hours, the time and date are reset to the
factory setting when power is switched on again. When the first external outgoing
call is made, the time and date are set to the current value as given by the
exchange.
On the multi-terminal access, the OpenCom 130/150 include an emergency
service. In the event of a power failure, the external S
2 port so that you can still use a connected telephone to make a call.
S
0
1 port is switched over to the
0
Emergency operation on a system access is not possible.
3.12Connectible Devices
The OpenCom 100 ports already offer a large number of possibilities for connecting devices. By installing additional interface cards (in an OpenCom 130/150)
the number of ports can be increased as required.
One of the many possible configurations is shown in the following diagram.
51
Page 54
InstallationConnectible Devices
Hub
Intercom/Relay
Intercom/Door opener
LAN
Sensor 1
S
1 ext
0
COM
R
NTBA
R
S0 2 int
Actuator
1 + 2
U
1/2
U
pn
pn
3/4
a/b
1/2
a/b
3/4
Example of port assignment of the OpenCom 130 with terminals
3.12.1 Internal/External S0Ports
All S0 ports can be operated externally, i.e. on an ISDN network termination unit.
The S
internally. S
OpenCom 150) can also be switched external/internal. It is not possible to use
both assignments simultaneously.
2 port of an OpenCom 130 and an OpenCom 131 can also be connected
0
ports on interface cards (available for an OpenCom 130 and
0
Up to eight devices per bus (ISDN telephones, ISDN fax machines, ISDN base stations, ISDN cordless telephones, ISDN adapters for the PC among others) can be
connected to the internal S
these devices can be supplied by the bus; if more devices are used, they then
require their own power supplies. The internal S
point calls as per the DSS1 protocol (Euro-ISDN).
52
ports by twin-pair cables. The power for three of
0
buses enable point-to-multi-
0
Page 55
InstallationConnectible Devices
3.12.2 Upn Ports
A system terminal can be connected to every Upn port by a twin-wire cable.
The OpenPhone 61, OpenPhone 63 and OpenPhone 65 are cord-bound system
terminals. The OpenPhones 63 and 65 can be cascaded on a U
you can operate two OpenPhones on one U
port. For further details, refer to the
pn
“OpenPhone 61, 63, 65” user guide.
adapter so that
pn
You can also operate the OpenPhone 52 ISDN terminal on a U
pn
port.
The RFP 22/24 base station is required for the use of cordless system telephones
(e.g. OpenPhone 26 or OpenPhone 27). The OpenPhone 27 features an USB port
on which you can transfer data and surf on the Internet.
Note: You can only operate DECT base stations on the ports
of U
interface cards. These cards are available for an
pn
OpenCom 130 and an OpenCom 150.
If this base station is connected to a U
port of an interface card, four simulta-
pn
neous calls are possible with the mobile parts. If the base station is connected to
two U
ports, eight simultaneous calls are possible. However, note that only as
pn
many external connections are possible as there are externally connected Bchannels available.
If you use a cordless handset such as the OpenPhone 26, this can also be contacted by other base stations using the GAP/CAP standard.
3.12.3 a/b Ports
The a/b ports a/b1 to a/b4 can be used for connecting analogue terminals. These
can be for voice or data communication, and use DTMF or pulse dialling, e.g.
■analogue telephones
■class 3 fax machines
■analogue modems (external or internal)
■external devices for music on hold
53
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InstallationConnectible Devices
■external voice mail systems.
Additional a/b ports can be provided by installing interface cards (on an
OpenCom 130/150).
Please note:Adhere to the following notes and recommendations regar-
ding the connection of analogue devices. Devices not meeting the technical requirements of the OpenCom 100 can
cause damage to it.
Analogue Telephones
If analogue telephones are to be used, we recommend the use of devices featuring
voice-frequency (VF) signalling, as the additional features of the OpenCom 100
cannot be used with pulse dialling.
Modems
The maximum transmission rate for analogue modems is 33.6 kbit/s (V.34+).
Music on Hold
A suitable external device for music on hold is the Genius 2000, manufactured by
Speech Design. If you do not operate an external MoH device, the OpenCom 100
offers an internal MoH, which you can load in the Web console Configurator in
the SYS Configuration: Components menu. For details, refer to the online Help.
Please note:Use only devices with an input impedance of 600 ohms, floa-
ting connection, for external music on hold. Incorrect input
impedance can cause irreparable damage to the
OpenCom 100.
Voice Mail
If you are using an external voice mail system, it must be capable of handling the
number of digits used for internal telephone numbers, e.g. five digits if you have
configured five-digit internal numbers. We recommend the following Speech
Design products: Memo 200/300/400 or Memo 200-A/300-A/400-A.
The external voice mail system can be connected to internal a/b ports as well as to
internal S
cation for system terminals with the code procedures
ports. For both port types the voice mail system can activate the notifi-
0
*68 resp. #68.
54
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InstallationConnectible Devices
Intercom System (for a/b)
The intercom systems “DoorLine T01/02” and “DoorLine T03/04” of the german
Telekom’s division T-Com can be connected via the “DoorLine M06” to any a/b
port. The “DoorLine” module provides the actor for the door opener contact.
Observe the following when connecting:
■The intercom system and the “DoorLine” module should be set to their factory
settings.
■In the PBX Configuration: Ports: a/b: Change menu in the Configurator, select
Doorstation 2-wire under Type. Activate the Actuator option, if you want to
use the actor port of the OpenCom 100 instead of the “DoorLine” relay. The
“DoorLine” actor can be operated only when the speech channel is open at the
same time. The internal actor can be operated at any time.
■The “DoorLine” intercom system has a number of bell keys to which you can
assign different call numbers in the PBX Configuration: Ports: Doorbell menu
in the Configurator.
■You can call the “DoorLine” intercom system by entering the code procedure
*102.
■The “DoorLine” intercom system can be connected to any a/b port. However,
you can use only one “DoorLine” with the OpenCom 100.
For details on installing and configuring the “DoorLine” intercom system, refer to
the product user guide.
The intercom system should be installed by qualified personnel only as sensor/
actor contacts will need to be connected to the “DoorLine” module.
3.12.4 Actor/Sensor Ports
For the assignment of the ports, refer to the section Available Ports starting on
page 34. The OpenCom 100 also functions together with a Freehand Entry-Phone
manufactured by Siedle or Behnke.
55
Page 58
InstallationConnectible Devices
To
Ts
-T
+T
To
Ts*
b
a
PVG 402-0
Amplifier
NG 402-02
Ac adapter
c1
7
LW
1
12
11
9
+
b
12 V ~
c
+
-
9
a/b1
Relay
Actor2
Actor1
Door opener
Sensor
230 V ~
doorway equipment produced by Siedle
11
12
9
+
Siedle
Door bell
Connection of
Note: The above diagram shows the usage of the “PVG 4020” module (which merely serves as an example). Other modules can also be operated, such as its successor, “PVG 60201”.
3.12.5 COM Port
By installing the V.24 interface card a serial port on the COM interface is provided.
Please note:The connection line for the COM port can be up to three me-
tres long.
A PC for configuring the OpenCom 100 or transmitting call data can be connected
to the COM port. This call data can be evaluated in detail with the call charge registration program OpenCount.
56
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InstallationConnectible Devices
3.12.6 LAN Port
Using the LAN port (Ethernet) you can integrate an OpenCom 100 into your corporate network (local area network), and thus use it, among other things, as an IP
router for accessing the Internet.
LAN ports on the expansion module of the OpenCom 130
The LAN ports of the Ethernet switches on the expansion module process Ethernet
data traffic with different degrees of priority. You should therefore assign the three
LAN ports on the expansion module as follows:
■LAN2: Use this port if you cascade a second communications system as a slave
system (see PBX Cascading starting on page 122).
■LAN1: Here connect the short Ethernet connection line to the basic module.
■LAN0: You should use the port with the lowest priority to connect to your cor-
porate network.
Both internal LAN ports of the Ethernet switch are reserved for usage on interface
cards.
LAN ports of the OpenCom 150
■LAN1: Use this port if you cascade a second communications system as a slave
system (see PBX Cascading starting on page 122).
■LAN0: You should use the port with the lowest priority to connect to your cor-
porate network.
57
Page 60
Accessories and AdaptersUpn Adapter
4.Accessories and Adapters
The OpenPhone 63 and OpenPhone 65 system telephones have one or two slots
on the rear for various adapters and other accessories. Further information on
installing and operating these add-ons can be found in the “OpenPhone 61, 63,
65” user guide under “Add-ons (with & without an Adapter)”.
In the following you will find technical details on the add-ons and a list of compatible accessories.
4.1Upn Adapter
The Upn adapter is an adapter with a Upn port for connecting another
OpenPhone 61, 63, 65 system telephone and a socket for an extra plug-in power
supply.
Weight: 70 g
Dimensions: 73 x 60 x 30 mm
Power consumption: max. 195 mW
Cable length: max. 30 m
Please note:The U
terminals listed above. The U
ceed 30 m in length and must not be used outdoors.
Note: An extra plug-in power supply is required to operate
combinations of equipment with a power consumption that
exceeds the power output of the U
adapter may be used only for connecting the system
pn
extension cable must not ex-
pn
ports.
pn
4.2a/b Adapter
You can use an a/b adapter to connect analogue terminals to the OpenPhone 63
and OpenPhone 65 system telephones.
Connecting an a/b adapter will result in exceeding the feed performance of the
U
port, regardless of the range. Therefore a plug-in power supply must be additi-
pn
onally connected to the a/b adapter.
58
Page 61
Accessories and AdaptersAudio Adapter
Note: Please use the plug-in power supply with the product
code 4505759. The plug-in power supply for use in the UK
has the product code 4510694.
Weight: 70g
Dimensions: 73 x 60 x 30 mm
Power consumption: max. 160 mW
Cable length: max. 3 m
4.3Audio Adapter
The audio adapter is an adapter extension with four different ports for external
audio and signalling devices.
Weight: 70g
Dimensions: 73 x 60 x 30 mm
Power consumption: max. 260 mW (with relay active).
Audio Adapter Pin Assignment
PortUsed forSocketAssignment
1Ear cap,
second handset,
headset,
active speaker or microphone
2Recording device; re-
lay contact generates signal for starting
and stopping recording.
3Not used on
OpenCom 100
RJ-10
(4-pin
Western
socket)
Stereo jack,
3.5 mm
Round power
socket
1: microphone -
2: speaker +
3: speaker -
4: microphone +
1 (GND): recording
signal, relay contact 1
2 (peak): recording signal +
3 (ring): relay contact 1
-
(4 mm)
4Door displayRJ-11 or
RJ-12
(6-pin
4, 5: relay contact 2
1, 2, 3, 6: NC
Western socket)
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Accessories and AdaptersApproved Devices / Approved Accessories
Electrical Data of Ports
PortConnection Values
Microphone,
microphone of second handset,
headset microphone
Ear cap,
loudspeaker of second handset,
headset, headset loudspeaker
Active speakerMax. output voltage: 1 V
Electret microphone
Typical sensitivity: 10 mV/Pa
Power feed: I < 300µA at 1.5V
You can use the following power values to calculate the power consumption of
combined equipment:
■U
■Audio adapter: 260 mW
■a/b adapter: 160 mW
adapter: 195 mW
pn
(must be combined with a plug-in power supply!)
■OpenPhone 61: 1,000 mW
■OpenPhone 63: 1,025 mW
■OpenPhone 65: 1,140 mW
■Up to three add-on keypads: 330 mW
These symbols are used in the following tables:
● This combination is possible.
❍ Reduced tone ringing, open listening and hands-free talking volume possible.
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Accessories and AdaptersDevice Combinations
Configurations without Plug-in Power Supply
(Range up to 500 m)
The following table shows examples of equipment combinations for which the
maximum power consumption of 2.4 W is not exceeded.
Basic Unit: OpenPhone 63
Add-onsSecond TerminalPower
Audio
adapter
U
adapterUp to 3 key-
pn
pad modules
––––1025 mW
●
–
–
–––1285 mW
●
●
–OpenPhone 612220 mW
–OpenPhone 63
2245 mW
without adapter
–
●
–OpenPhone 65
2360 mW
without adapter or
keypad module
Basic Unit: OpenPhone 65
Add-onsSecond TerminalPower
Audio
adapter
U
adapterUp to 3 key-
pn
pad modules
––––1140 mW
––
●
–
–
–
62
–
●
●
❍
●
●
–1470 mW
–1730 mW
–OpenPhone 612335 mW
–OpenPhone 63
2360 mW
without adapter
–OpenPhone 65
2475 mW
without adapter or
keypad module
Page 65
Accessories and AdaptersDevice Combinations
Configurations without Plug-in Power Supply
(Range 500 to 1000 m)
The following table shows examples of equipment combinations for which the
maximum power consumption of 2.2 W is not exceeded.
Basic UnitAdd-onsPower
Audio
adapter
OpenPhone 63
●
OpenPhone 65––
●
U
adapterUp to 3 key-
pn
pad modules
––1285 mW
●
–
●
1470 mW
1730 mW
Configurations with Plug-in Power Supplies
The following table shows examples of equipment combinations operating with
additional power from a plug-in power supply.
Basic Unit: OpenPhone 63
Add-ons:Second terminal (OpenPhone, OP)
Up to 3
keypad
modules
Audio
adapter
U
adap-
pn
ter and
plug-in power supply
OP 61OP 63
without
adapter
OP 65
without
adapter and
with 1 keypad
module
● ●
● ●
● ●
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Accessories and AdaptersDevice Combinations
Basic Unit: OpenPhone 65
Add-ons:Second terminal (OpenPhone, OP)
Up to 3
keypad
modules
Audio
adapter
U
adap-
pn
ter and
plug-in power supply
OP 61OP 63
without
adapter
OP 65
without
adapter and
with 1 keypad
module
● ● ●
● ● ●
● ● ●
● ● ● ●
● ● ● ●
● ● ● ●
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S2M Connector Module
5.S
Connector Module
2M
The S2M connector module allows you to operate an OpenCom 130/150 on a
primary rate access. This access provides up to 30 voice channels. You can also use
the S
port to network two systems, e.g. in order to use the OpenCom 130/150 as
2M
a subsidiary system or DECT server.
Note on DECT applications in conjunction with S
2M
If an S2M connector module is installed in the OpenCom 130/150, please consider
the following restriction for DECT applications:
It is not sufficient, to install a U
slot 3 with the OpenCom 150). In every case, you need to run a U
(“4 x U
”, “8 x Upn” or “2 x S0 and 6 x Upn”) in slot 1 in order to operate DECT appli-
pn
interface card (e.g. “4 x Upn”) into slot 2 (or into
pn
interface card
pn
cations properly.
Note: The maximum cable attenuation between the
OpenCom 130/150 and the other system (NT or telephone
exchange) must not exceed 6 dB. This corresponds to a
length of approx. 150 to 200 m, depending on the type of cable used.
U
Upn1
RJ45
pn
2+3
1
S
0
S
2M
Location of the S
Default setting
S02
a/b
3+4
a/b
RJ45
1+2
2
S
0
port on the basic module of the OpenCom 130
2M
Sensor
Sensor
1+2
3
Actuator
LANV.2 4
1+2
DC
in
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S2M Connector ModuleInstallation
V.2 4
Actuator
1+2 3+ 4
S01S02
Slot 1
1-21-1
S01
Slot 2
Slot 3
2-22-1
Slot 4
3-23-1
4-24-1
Slot 5
5-25-1
1+2 Sensor 3+4
Door
1+2
1- 41-3
3S04
S
0
S
2M
1-5
2
S
0
2-42-3
2-5
3-43-3
3-5
4-44-3
4-5
5-45-3
5-5
Location of the S2M port on the OpenCom 150
5.1Installation
Please note:The module should only be installed by trained personnel.
DANGER!The device contains hazardous voltages.
1. Pull out the mains plug of the OpenCom 130/150.
2. Open the housing of the OpenCom 130/150.
3. On the module board, remove the protective covers of the two S
and (B).
B
S2M slots
Activity LED
A
LAN 1PCMLAN 2
Position of the S
slots on the module board
2M
slots (A)
2M
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S2M Connector ModuleInstallation
4. Insert the S2M module into the slots, making sure you insert the LED side of the
module into the upper slot (B).
4
3
12
S2M slot
(Underside of the module board)
S
LEDs
2M
Position of the LEDs on the
S
module
2M
5. Wire the S
port of the connector module to the NT or the other PBX
2M
according to the following drawing. Make sure the RX and TX lines are crossed
over (connect the RX lines of the OpenCom 130/150 to the TX lines of the other
PBX).
PBX 1, S
2M
Rx+ Rx- Tx+ Tx-
Rx+ Rx- Tx+ Tx-
PBX 2, S
(Pressure clamps)
2M
Example of the wiring of the S2M port for two OpenCom 130/150s
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S2M Connector ModuleConfiguration
On the OpenCom 150 the pressure terminal is a 5-pin connector. The additional terminal is used to connect the shielding of a shielded line. The shielding
has to be stripped as short as possible (approx. 3 mm).
6. If necessary, check to make sure that the NT is fed by its own power supply.
7. Reconnect the OpenCom 130/150 to the power supply.
8. Configure the S
module in the Configurator of the OpenCom 130/150 (refer
2M
to Configuration starting on page 73). Check the level 1 status with reference to
the LEDs on the module. None of the LEDs are illuminated before the S
2M
module has been configured.
LEDMeaning
1 (green)Synchronous (= ok)
2 (green)Blue alarm
3 (yellow)Remote alarm or out of sync
(yellow alarm)
4 (red)Loss of signal (red alarm)
9. Pull out the mains plug of the OpenCom 130/150 again and close the housing.
10.Reconnect the OpenCom 130/150 to the power supply.
5.2Configuration
The menu item S2M appears in the Configurator, menu PBX Configuration: Ports
after installation of the S
menu item. Further information on this can be found in the online help.
68
2M
module. Configure the port in the input mask of this
Page 71
Mounting the OpenCom 150 Rack InfoCom SystemSafety Precautions
6.Mounting the OpenCom 150 Rack
InfoCom System
The OpenCom 150 is also available as rack version for mounting in a standard
19" EIA rackmount cabinet.
DSL
OpenCom 150 Rack Frame and Ports
6.1Safety Precautions
The system needs to be mounted in earthed cabinets or cases. Lines and cables
connected to the communications system must only be laid inside buildings.
Use a shielded Ethernet cable (STP cable, Shielded Twisted Pair cable) to connect
the OpenCom 150 to a Local Area Network (LAN).
The ambient temperature of the OpenCom 150 Rack infocom system should not
exceed 55°C. If the device is installed together with other active components, it
may be necessary to mount additional ventilation fans in the installation cabinet.
Patch cables have to be connected before connecting the system to the power
supply. Installation of the system, and in particular connection to the power
supply and protective earthing, should only be performed by skilled, qualified personnel. EN, IEC regulations, along with other recognised technical rules regarding
safety, must be observed.
Please note:Before opening the device, pull out the plug.
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Mounting the OpenCom 150 Rack InfoCom SystemTechnical Data
6.2Technical Data
(only if different from the OpenCom 150)
Dimensions:
– Width: 19-inch panel with
flange
for mounting in installation
cabinet
–Height: 3U
– Depth: approx. 340 mm
Weight:
approx. 7.8 kg
Connection of 230 VAC power supply on rear side via inlet connector for nonheating apparatus
Connection of all ports via RJ 45 jacks on front panel
Note: The ISDN S
ports on the front panel may only be
0
switched in one direction (internal or external). Use of the external port with a crossover (Rx-Tx) patch cable in parallel to
the S
internal port (for two S0 terminals on the same bus)
0
may severely limit the range of the S
bus.
0
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Page 73
Mounting the OpenCom 150 Rack InfoCom SystemPinning of RJ 45 Jacks
6.3Pinning of RJ 45 Jacks
U
, a/b Pin 4-5
pn
IntercomPin 3-4 (Door 1)
Pin 5-6 (Door 2)
SensorPin 1-2 (S1)
Pin 3-4 (S2)
Pin 5-6 (S3)
Pin 7-8 (S4)
ActorPin 1-2 (A1)
Pin 3-4 (A2)
Pin 5-6 (A3)
Pin 7-8 (A4)
S
0
S
2M
Pin 4-5, 3-6
Pin 4-5, 1-2
100 Base-TPin 1-2, 3-6
For each of the 5 slots, there is a corresponding port field with several RJ 45
sockets on the front panel. The port fields are labelled “SLOT 1” to “SLOT 5”.
Depending on the type of interface card used in a slot, the meaning of the corresponding RJ 45 sockets changes:
LabelInterface CardPorts
S0 1..4
2 x S
+ 6 x U
0
pn
S01, S02
(Slot 1, 2 & 3)
+ 6 x a/bS01, S02
0
0
pn
S01...S04
Upn1...Upn4
SUBSCRIBER 1..8
2 x S
4 x S
4 x U
(Slot 1, 2 & 3)
8 x U
pn
Upn1...Upn8
SUBSCRIBER 1..6
(Slot 1, 2 & 3)
4 x a/ba/b1 ... a/b4
8 x a/ba/b1 ... a/b8
2 x S
2 x S
+ 6 x U
0
+ 6 x a/ba/b1 ... a/b6
0
pn
Upn1...Upn6
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Mounting the OpenCom 150 Rack InfoCom SystemScope of Delivery
LabelInterface CardPorts
SUBSCRIBER 1..8
(Slot 4 & 5)
4 x a/ba/b1 ... a/b4
8 x a/ba/b1 ... a/b8
AT 1 ..4 (Slot 3, 4 & 5)M100-AT4a/b1 ... a/b4
An overview of the interface cards can be found under the heading OpenCom 150 (5 Slots) starting on page 43.
For each of the five slots, there is a LED on the front panel of the OpenCom 150.
These LEDs are labelled SLOT1..SLOT5. An LED will show a constant light, if an
interface card is inserted into the corresponding slot and the operating software
has detected an interface card. An LED will blink, if an error condition was
detected.
6.4Scope of Delivery
■One communications system OpenCom 150 Rack
■One AC adapter with connection cable
■One set of short user guides
■One CD
Note: Note for the DeTeWe installer: Please download and
install the latest released software from our Web site/partnership area.
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Configuration
7.Configuration
Configuration and programming of the OpenCom 100 is performed by the Configurator, a special software application integrated into the system. The Configu-
rator is operated via the Web console, which can be run on any PC connected to
the OpenCom 100.
The OpenCom 100 Web console (this screenshot: OpenCom 150)
Using the Web console, you can:
■perform the initial configuration of the OpenCom 100,
■configure users of the OpenCom 100 and authorise them to use certain system
services,
■carry out further system maintenance,
■use PC-supported telephony functions,
■read out call charge information,
■access the OpenCom 100 telephone book.
The Web console has an integrated online help function that offers comprehensive information on configuration and maintenance of the OpenCom 100 (see
Loading the Online Help starting on page 78).
73
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ConfigurationBrief Guide to Initial Configuration
Note: In order to use all the new system software functions,
we recommend that you download the latest software from
our Web site at http://www.aastra-detewe.de.
For the initial configuration you can connect the PC to the OpenCom 100 via the
Ethernet port. A COM port can also be used. The TCP/IP network protocol is used
to set up a connection via one of these ports. You can then open the Web console
of the OpenCom 100 and call up the Configurator from there.
Note: To avoid problems with existing network installations,
the OpenCom 100’s DHCP server is designed for static
address assignment in its factory settings. The
OpenCom 100’s IP address is always168.99.254 in its factory
settings.
7.1Brief Guide to Initial Configuration
Setting up a first connection is quite simple with a standard Windows PC:
1. Connect the PC’s network card with one of the OpenCom 100.’s LAN ports Use
a cross-wired Ethernet cable to do this. You can also use an uncrossed Ethernet
cable for a connection via a LAN port to the OpenCom 130’s expansion
module.
2. Windows 2000/XP: log on as a user with “Administrator” rights.
3. You will find the IP settings in Windows 2000/XP under Start: Settings:
Network connections: Local Area Connection. Open the dialogue box Local
Area Connection Properties, and then the dialogue box Internet Protocol
TC/IP Properties (see figure: Setting the IP address in Windows XP on page 75).
4. Note down the existing settings so that you can restore them after completing
the initial configuration.
5. Change the IP Address to 192.168.99.253. Change the subnet mask to
255.255.255.0, confirm with OK and Close.
6. Start a Web browser and in the address field enter “http://192.168.99.254/”.
The Web console’s log-on page will be displayed. Enter the user name “Administrator” without a password for the initial configuration. To support your next confi-
74
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ConfigurationBrief Guide to Initial Configuration
guration steps, you should activate the Assistant mode on the entry page of the
Configurator. Please also pay attention to the online help.
Setting the IP address in Windows XP
Tip:To find out the IP address of the Web console, enter the code
digit procedure
phone. You can also view the net mask by entering the procedure
range.
Note: Deactivate any connection via a proxy server which
has been configured. Open the Internet Explorer, go to the
menu Extras and open the Internet options dialogue box.
Select the Connections register and deactivate the Proxy Server.
*182on a connected system tele-
*183. The PC’s IP address must be in this network
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ConfigurationConfiguring the OpenCom 100
7.1.1First Configuration via Serial Port
The serial port can also be used as alternative access for the first configuration. To
do this, the V.24 interface card must be installed. Additionally, you require a
crossed serial line with RJ45 plug (“null modem”).
1. Install the “occonfig” program from the product CD. To do this, you must log on
as an administrator under Windows NT or Windows 2000/XP.
2. Shut down the PC. Remove all connected network leads. Connect the serial
port of the PC to the COM port of the OpenCom 100.
3. Restart the PC. Set up a dial-up link with the icon configured on the desktop
under step 1. Enter “Administrator” without a password as your user name.
4. Start the Web browser. Enter “http://192.168.99.254/” in the address box.
You will see the log-on page of the Web console. Enter the user name “Administrator” without a password for the initial configuration.
7.2Configuring the OpenCom 100
7.2.1Preparing the Configuration
Before starting with the configuration, make sure you have the following documents at hand:
■An overview of the ports
■A list of the terminals to be connected
■A list of the IPEIs, if you wish to log on DECT terminals in the secure procedure
■A list of the users to be set up (staff entitled to use the services of the
OpenCom 100) with their names, departments, and the internal call numbers
you want to allocate to them
■For Internet access: the Internet service provider access data.
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ConfigurationConfiguring the OpenCom 100
Data not available for initial configuration can be updated or corrected at a later
date.
Note: Use the Configuration Guide starting on page 169. This
will assist you in making the settings in the correct sequence.
7.2.2Starting the Web Console
1. Start your Web browser. Enter the OpenCom 100 IP address in the “Address”
box: http://192.168.99.254/.
If the configuration PC gets its IP address automatically from the OpenCom 100
or if the OpenCom 100 is entered as the domain name server, you can also start
the Web console by entering the DNS name. The DNS name in the factory
setting is host.domain. You can change this in the Configurator (NET Confi-
guration: LAN menu).
2. The OpenCom 100 Web console is started. First set the country in which you
are operating the OpenCom 100, and in which language the Web console is to
be displayed.
3. To commence configuration, you must first log on. For the initial configuration,
enter your:
77
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ConfigurationConfiguring the OpenCom 100
- user name: “Administrator”
- password: for the initial configuration, leave this box blank.
4. Confirm this by clicking on OK. This puts all connected terminals into the
“Guest” user group with restricted user rights. In this way you prevent international external calls from the terminals, for example, while you are configuring
the OpenCom 100 and the users.
5. The software opens a dialogue for initial access. Determine an administrator
password and enter it in this dialogue. Also fill in the other input fields.
6. Confirm your input with Apply.
7. Click on the Configurator button on the home page.
You will find notes on using the Configurator and in the online help. Click on Help
in the menu bar or click on TOC to activate an overview of help topics.
7.2.3Loading the Online Help
The online help can now be loaded in the Configurator:
1. Go to the SYS Configuration: Components menu. Select the entry Online
Help and click on Browse.
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ConfigurationConfiguring the OpenCom 100
2. Look for one of the language-specific ZIP files in the OLH directory of the
product CD. Confirm your choice by clicking on Open.
3. Then click on Load to transfer the online help to the system.
Please note:After completion of the loading operation, the system will
take a few minutes to analyse the transferred file.
Note: You can download the latest version of the online
help from http://www.aastra-detewe.de/.
7.2.4Finishing the Configuration
1. When you have completed all the settings in the Configurator, you must save
the configuration (see also Saving and Loading the Configuration on page 82).
2. Then select the Log-off command in the upper menu bar.
7.2.5Preconfiguration
Configuration of the OpenCom 100100 can be prepared at your DeTeWe Customer
Service Centre or by an authorised DeTeWe dealer. For this purpose, a
OpenCom 100100 installed here is programmed with the customer data (e.g. user
data, call distribution schemes, cord-bound terminals). This data is stored and then
loaded into the OpenCom 100100 at the customer’s site by a service technician.
This prepared configuration must be completed at the customer’s site (LAN configuration and DECT terminals).
For configuration of the OpenCom 100 Internet functions, first ask the responsible
system administrator for details of the customer’s LAN prerequisites.
7.2.6Offline Configurator
With the aid of the offline configurator a configuration for the system can be
issued and created on a Windows PC. Thereby most of the configuration points are
available. Each system type of the product family and firmware version release 7.0
or higher, has its own offline configurator; this is managed with the aid of a starter
program. The starter program is included on the product CD. The operating
systems Windows 2000 and XP are supported.
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ConfigurationConfiguring the OpenCom 100
You can find further information in the chapter PC Offline Configuration starting on
page 158.
7.2.7Remote Configuration
The OpenCom 100 configuration can also be altered or updated remotely by a customer service centre or authorised dealer. This requires activation of internal RAS
access in the OpenCom 100 for the customer service centre/authorised dealer.
Note: If one or more MSNs are entered on the
PBX Configuration: System: Remote service menu page in
the Configurator and the Status option is activated, remote
configuration access is then activated when a data call from
one of the entered MSNs is registered.
The customer service centre/authorised dealer can then log into the
OpenCom 100 as an administrator:
■User name: “Administrator”
■Password: [administrator password]
Note: If you do not wish to let the customer service centre/
authorised dealer know the administrator password, you can
define a temporary password for remote configuration with
at least five digits.
Use the following code digit procedure on a standard terminal or a system telephone to activate internal remote maintenance access for the service centre/
authorised dealer:
Remote configuration on (log-on with administrator password)
H * 1 9 * Z (system PIN) #
Remote configuration on (log-on with temporary password)
H * 1 9 * Z (system PIN) * Z (temporary password) #
Remote configuration off
H # 1 9 #
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ConfigurationConfiguring the OpenCom 100
Activation is automatically cancelled 30 minutes after the last configuration
activity.
Note: During remote configuration, the OpenCom 100 is
blocked for RAS access by any further users.
Please note:The system PIN is preset to “0000” and it is absolutely impe-
rative that the system administrator changes it to prevent
undesirable remote maintenance.
Using remote configuration, all OpenCom 100 settings (with the exception of the
system PIN) can be edited or updated. New software versions of the OpenCom 100
and the software for the connected system terminals and base stations can also be
installed (see the SYS Configuration: Firmware menu in the Configurator).
For security reasons, settings in the Configurator, Net Configuration should only
be edited on site to avoid malfunctions or failures in the customer’s LAN (e.g. due
to IP address conflicts). Refer to the chapter entitled Configuration Examples
starting on page 87, where interaction between the OpenCom 100 and a LAN is
explained.
Forced logoff of another user by the administrator
The configuration of the system can always only be edited by one user. Working on
the configuration in parallel is not possible. This ensures that no configuration
conflicts arise.
If the user “Administrator” logs in and another user with administration rights is
already logged in, then the administrator can forcibly log the other user off in
order to configure. This functionality, for example can be used, when configuring
remotely, when a user has forgotten to log out.
In order to forcibly log a user off:
1. The “Administrator” user logs on with the administration password.
2. They open the Configurator.
A message shows which user is currently configuring the system.
3. The administrator clicks on the Take over config rights button.
The other user can make no further modifications of the configuration.
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ConfigurationConfiguring the OpenCom 100
7.2.8Codes for IP Configuration
The IP configuration of the OpenCom 100 is performed on the Web console in the
Configurator, in the NET Configuration: LAN menu.
In the event that the IP configuration of the OpenCom 100 has to be changed and
access via the Web console is not possible, you can also use a code digit procedure
to change these basic settings. Entry can be made from an analogue telephone, an
ISDN telephone and from system telephones.
Set IP address
H *182 Z (system PIN) *
Z (www) * Z (xxx) * Z (yyy) * Z (zzz) #
Set NET mask
H *183 Z (system PIN) *
Z (www) * Z (xxx) * Z (yyy) * Z (zzz) #
Example
Enter:
*99*254#
H*1830000*192*168
If required, initiate a system restart with this procedure:
H * 1 8 5 Z (system PIN) #
Use the PIN you entered in the dialogue box for initial access. The factory setting is
“0000”.
7.2.9Saving and Loading the Configuration
Configurations are saved in a file archive and can be loaded to the OpenCom 100
either locally from a connected configuration PC, or by remote configuration.
The following configuration and customer data can be saved and loaded again:
■Telephony and network parameters
■User data
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ConfigurationConfiguring the OpenCom 100
■Telephone book entries
■LCR tables
For further information, refer to the online help documentation under the topic
SYS Configuration: Data backup.
7.2.10 Receiving System Messages as E-Mail
Important events and errors are kept by the OpenCom 100 in an internal log book:
the error store. To inform or alert the system administrators, entries in the log book
(system messages) can be sent via e-mail.
In order not to notified of every error, the administrator can define corresponding
log filters (in the Configurator, the LOG Configuration: LOG Filter menu). These
filters define which errors (category, severity, number per time interval) should be
notified. The e-mails always include an internal event or error number, as well as an
explanation of the message. Further, extra parameters (such as the port number
when a trunk line drops out) are also provided.
The mail account for this service (Account for LOG filter) is configured in the Con-
figurator, NET Configuration: E-Mail Access.
7.2.11 Loading SW Updates
New versions of the system and terminal software can be loaded to the system.
New software versions of the OpenCom 100 are loaded from the configuration PC,
which accesses the Configurator (see the SYS Configuration: Firmware menu).
For information on connecting a configuration PC, see Brief Guide to Initial Configu-ration on page 74.
The terminal software is part of the OpenCom 100 software and is automatically
loaded into the terminals via the OpenCom 100 if the software version in the terminal is different from the terminal software stored in the OpenCom 100.
Note: If you are operating an PBX cascade, new system software is automatically transferred to the slave system from
the master system.
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ConfigurationConfiguring the OpenCom 100
For further information, refer to the online help documentation under the item
SYS Configuration: Firmware.
7.2.12 Resetting the System Data
You can restore the factory settings of the OpenCom 100 in the Configurator. If this
is not possible, refer to the next section entitled Basic Hardware Settings Switch.
Please note:If this is done, all individual settings and the user data are
then lost. For this reason, you should back up your configuration regularly, the best time to do so being after every
change. For details, refer to the chapter entitled Saving and Loading the Configuration starting on page 82 and to the
Web console online help.
Proceed as follows:
1. In the Configurator, call up the SYS Configuration: Restart menu.
2. Click on Restart with Defaults.
3. Confirm this by pressing “OK” when the query dialogue box opens.
7.2.13 Basic Hardware Settings Switch
The OpenCom 100 configuration can also be returned to the factory settings by
means of the basic hardware settings switch.
Please note:If the factory settings are restored, all customer settings and
user data will be lost.
To restore the OpenCom 100 basic settings, proceed as follows:
1. Switch off the OpenCom 100 by disconnecting the power plug and the plug-in
power supply of the basic module (OpenCom 130).
2. Remove the cover.
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ConfigurationConfiguring the OpenCom 100
CAUTIONT!
Static charges can damage electronic devices. Observe the regulations regarding electrostatically sensitive components.
3. The basic settings switch is designed as a key switch. The location of the switch
can be found in the chapter entitled Interface Cards starting on page 40. Press
and hold the switch.
4. Replace the power plug in the mains socket. Wait about 30 seconds until the
indicator on the front of the OpenCom 100 constantly flashes.
5. Disconnect the power plug from the mains socket again.
6. Release the key switch.
The system data is now reset.
7. Replace the power plug in the mains socket.
The OpenCom 100 will now reboot in the default configuration. The procedure
is completed when all connected system terminals show the time on their displays.
8. Log on to the Web console (see Starting the Web Console on page 77). Con-
figure the OpenCom 100 (possibly by loading a saved configuration; see Saving and Loading the Configuration on page 82).
7.2.14 Generating Your Own MoH Files
The OpenCom 100 comes with an internal MoH file for Music on Hold. The
OpenCom 100 product CD contains a number of MoH files with different volume
levels, which you can load at a later time as necessary.
The file format for non-resident Music on Hold is *.wav. You can also save your own
MoH in a *.wav file and load it into the OpenCom 100.
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ConfigurationConfiguring the OpenCom 100
If you have a Windows operating system, you can use the “Sound Recorder”
program to generate your own MoH file. This program is usually located in the
Windows directory called “Multimedia”.
The MoH file must be coded with 8000 Hz, 8 bit mono in accordance with CCITT, ALaw. This coding is required for the OpenCom 100 and can be set in the “Sound
Recorder” when you save the file under Format (CCITT, A-Law) and Attributes
(8000 Hz, 8 bit mono). The maximum allowable size for a MoH file is 256 KB
(approx. 32 sec. play time). If a larger file is loaded then this will be “truncated” and
thereby will also only be played for 32 seconds. The MoH capacity can be subdivided in a maximum of 5 files. These files can be used for different companies or
for internal and external calls.
Note: If you don't have the Sound Recorder program or the
appropriate codec on your Windows operating system, you
should install these components from your Windows CD.
Load your MoH file in the Web console's Configurator, in the SYS Configuration:
Components menu.
Note: When generating your own MoH file, you may incur a
fee for the use of non-resident melodies (e.g. a GEMA fee in
Germany or MCPS fee in the UK). The MoH files that come
with your OpenCom 100 can be used free of charge.
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Configuration ExamplesOpenCom 100 in Computer Networks
8.Configuration Examples
8.1OpenCom 100 in Computer Networks
One of the outstanding features of the OpenCom 100 is the integration of telephony and computer networks. Connect the OpenCom 100 via a computer
network (LAN) with suitably configured workstations, and you can use its network
features from these workstations. Using a Web browser you can access:
■the OpenCom 100 Configurator
■call charge administration
■the OpenCTI 50, with which telephone functions can be used on a PC
■the OpenCom 100 central telephone book and your personal telephone book
as well as to the company telephone book (if the multi-company variant is activated).
In addition, the OpenCom 100 can be used as an Internet access server. RAS access
can also be implemented using the OpenCom 100, which enables the integration
of external staff in the LAN.
In this chapter you will find several examples of configurations showing integration of the OpenCom 100 in a LAN. Which example applies to your situation
depends on the size and properties of the existing or planned LAN infrastructure.
Note: Several menu entries mentioned in this chapter are
available only, if you switch on the Level: Expert in the top
level dialogue of the Configurator.
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Configuration ExamplesIntroduction to TCP/IP
The following LAN prerequisites are possible:
Server configuration in the LANOpenCom 100 Functions
No IP server presentOpenCom 100 functions automatically
as DHCP and DNS server
IP server present
DHCP server present
OpenCom 100 functions automatically
as DHCP client
System Administrator must assign IP
address and DNS name for
OpenCom 100
IP server present
No DHCP server present
Special case when integrating the
OpenCom 100 in a LAN; settings in the
NET Configuration: LAN menu must
be coordinated with the responsible
system administrator
8.2Introduction to TCP/IP
In a single LAN it is possible to use various protocols for the transmission of data.
The connection between a workstation computer and the OpenCom 100 runs via
the IP protocol (also named TCP/IP) used on the Internet. IP can be used together
with other protocols (e.g. NetBEUI, AppleTalk or IPX/SPX) on the same network.
Every device participating in data transmission using IP requires a unique IP
address. An IP address consists of four groups of digits from 0 to 255, each separated by a full stop. The supplementary protocols DHCP and PPP automatically
assign IP addresses to devices. Class C networks normally use IP addresses in
which the first three numbers are the same and the last number is uniquely
assigned to a specific device in the LAN. On the Internet, unique addresses
assigned by a special organisation created for this purpose are used. Within a LAN,
you can use addresses which are not unique world-wide:
IP RangeCommon NetmaskComment
192.168.0.0-
192.168.255.255
172.16.0.0-172.31.255.255255.240.0.01 medium network
10.0.0.0-10.255.255.255255.0.0.01 large network
88
255.255.255.0256 smaller networks
Page 91
Configuration ExamplesOpenCom 100 in a Serverless LAN
IP enables the establishment of connections via one or more intermediate stations. The decision whether to connect directly or indirectly to the partner device
depends on the network mask. The network mask for a class C network is
255.255.255.0. If the IP address of the partner device does not fit the network
mask, the connection is established via the default gateway. If a device knows
several data routes to different intermediate stations, one speaks of a router.
The domain name system (DNS) resolves a plain text DNS name into an IP address.
The DNS is a hierarchically structured database, distributed worldwide. A DNS
server can supply information on the names and IP addresses for which it is
responsible. For all other information, a DNS server contacts other DNS servers. For
the establishment of every connection from the workstation, it is possible to give
either an IP address, or a name that a DNS server resolves into an IP address.
Note: For further explanations of technical terms, refer to
the Glossary on the CD supplied.
8.3OpenCom 100 in a Serverless LAN
In a peer-to-peer network, the workstations are connected to one another via
network cables. In many networks, the cables run in the form of a star from a
central hub or switch. Such networks do not require special servers. This configuration example is also valid for a LAN with a server using a protocol other than IP
(e.g. AppleTalk or IPX/SPX).
ISP
(DNS)
S
Ext.
PC
S
0
0
OpenCom
(DHCP, RAS,
int. DNS, Internet)
S0Net
PC 1
NetHub
PC 2
Net
The OpenCom 100 in a serverless LAN
In a serverless LAN, the OpenCom 100 takes over the IP configuration of the connected workstations. All IP settings necessary for the workstations are assigned by
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Configuration ExamplesOpenCom 100 in a Serverless LAN
the OpenCom 100 via DHCP (dynamic host configuration protocol). In this operating mode, an IP address space reserved for such networks is used:
192.168.99.254OpenCom 100 IP address
255.255.255.0Network mask (class C network)
192.168.99.254DNS server IP address
192.168.99.254Default gateway IP address
Install the IP network protocol and a Web browser for every workstation which is
to have access to the OpenCom 100 network features.
8.3.1DNS Name Resolution
In a serverless LAN, the internal DNS name resolution is performed by the
OpenCom 100. If you type the string “host.domain” into your browser, a DNS
request is sent to the OpenCom 100 IP address. The OpenCom 100 responds with
the correct IP address, so that the Configurator home page can be called up.
In a peer-to-peer network (Windows network), the workstations each have a name
which is displayed in the network environment. These NetBIOS names can differ
from the DNS names assigned to the workstations by the OpenCom 100. The
OpenCom 100 is not visible in the network environment.
8.3.2Internet Access
If access to an ISP has been configured on the OpenCom 100, the OpenCom 100
can be operated as an Internet access server without any additional configuration
of the workstations. When you want to see a Web page, you simply type the URL
(uniform resource locator; Internet address; “http://...”) in your browser. In a serverless LAN, the OpenCom 100 is configured as a DNS server and default gateway.
The workstation therefore sends its Internet connection request to the
OpenCom 100.
In almost all cases, the request will contain a DNS name which is unknown in the
internal network. When you type a URL into your browser, the OpenCom 100
receives the request to find the corresponding IP address. If the name is unknown
in the LAN, the request is forwarded to an ISP’s external DNS server.
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Configuration ExamplesOpenCom 100 in a Serverless LAN
Note: Workstation PCs automatically add a domain name to
URLs without a dot. You specify this domain name in the
Configurator. For example, if you have configured
“firm.co.uk” as the domain name, an access request for
“www.firm.co.uk” will be interpreted as a local DNS request
which does not lead to the establishment of an Internet connection. For this reason, you should choose a name which is
not used in the Internet as the domain name (“firm-opencom.co.uk” for example).
8.3.3RAS Access
You can establish a connection to the OpenCom 100 from an external PC via an
ISDN card.
The necessary IP settings are transmitted by the OpenCom 100 on establishment
of the connection. The computer that has dialled in has access to all services in the
LAN that can be used via the IP protocol. The authorisation for RAS access is set up
in the Configurator via the User Manager: User Groups menu.
The technical properties of the connection can be configured in the Configurator
via the NET Configuration: RAS menu. Further information can be found in the
online help of the web console.
In a serverless LAN, Windows uses the NetBIOS protocol for accessing files and
printers via the network environment. NetBIOS can use NetBEUI, IPX/SPX or IP as
the transport protocol. In the network environment, you can only access files and
printers on workstations using IP for NetBIOS.
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Configuration ExamplesOpenCom 100 in a LAN with an IP-enabled Server
8.4OpenCom 100 in a LAN with an IP-enabled
Server
In a LAN with an IP-enabled server, you should coordinate integration of the
OpenCom 100 with the responsible network administrator. You must decide on
the IP address space to be used and which network services (DHCP, DNS, RAS,
Internet access) the OpenCom 100 is to handle in the LAN.
ISP
(DNS)
S
Ext.
PC
S
OpenCom
0
0
S0Net
PC 1
NetHub
S0 int
Server
(DHCP, RAS,
int. DNS,
Internet)
S0Net
PC 2
Net
The OpenCom 100 in a LAN with an IP-enabled server
In many cases, an IP-enabled server configures the IP settings via DHCP for all
workstations. On starting, the OpenCom 100 requests IP settings via DHCP. If this
request is responded to, the OpenCom 100 uses the IP settings received. You can
then use a workstation to access the OpenCom 100 Configurator under the IP
address assigned by the server.
In networks in which the IP settings are made manually, you have to enter the corresponding IP settings in the OpenCom 100 Configurator (NET Configuration: LAN menu). Here the OpenCom 100 acts as the DHCP server. A workstation
requesting the IP settings via DHCP then receives the settings you made in the
Configurator.
8.4.1DNS Name Resolution
In a LAN with an IP-enabled server, the latter is also responsible for DNS name
resolution. If you want to start the Configurator by entering a DNS name, you
must link this name on the server with the IP address used by the OpenCom 100.
For further information, refer to the server documentation.
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Configuration ExamplesOpenCom 100 in a LAN with an IP-enabled Server
Note: To access the OpenCom 100 under the same IP
address after a restart, you must specify this IP address permanently on a DHCP server. On a DHCP server it is possible
to link the MAC address of a network card with a specific IP
address. You will find details in the server documentation.
8.4.2Internet Access
You can also use the OpenCom 100 as an Internet access server in a LAN with an
IP-enabled server. To do this, you must enter the OpenCom 100 IP address on the
server as the default gateway. In addition, you must edit the internal DNS server
configuration so that the resolution of external DNS names is forwarded to the
OpenCom 100.
In this example, the Internet connection is established from a workstation via the
server, which in turn requests Internet access from the OpenCom 100.
There are two different ways of suitably configuring the internal DNS server. You
can enter the OpenCom 100 IP address as a DNS forwarder. If you require access to
extended DNS information, you can also configure the DNS server for a recursive
DNS request without the DNS forwarder. For further explanation, refer to the DNS
server documentation.
ISP
(DNS)
S
Ext.
PC
S
OpenCom
(Internet)
0
0
S0Net
PC 1
NetHub
S0 int
Server
(DHCP, RAS,
int. DNS)
S0Net
PC 2
Net
The OpenCom 100 as a DNS server in a LAN with an IP server
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Configuration ExamplesOpenCom 100 in a LAN with an IP-enabled Server
8.4.3RAS Access
In a LAN with an IP-enabled server you can also enable external computers to dial
in via the OpenCom 100. To do this, you should coordinate with the network administrator the IP address space which can be assigned to an external computer
dialling in, and enter it in the Configurator, NET Configuration: RAS: ISDN menu,
under Address Range.
ISP
(DNS)
S
Ext.
PC
S
OpenCom
(RAS, Internet)
0
0
S0Net
PC 1
NetHub
Server
(DHCP,
int. DNS)
Net
PC 2
Net
RAS access by the OpenCom 100 in a LAN with an IP server
The user account administered by the OpenCom 100, with which dialling in is permitted, only allows the establishment of direct and anonymous TCP/IP connections such as HTTP, FTP or SMTP connections. If you additionally want to allow file
or printer access in the network, you must set up a suitable user account on the
addressed server for network log-in. If you use the same log-in name for the
OpenCom 100 user account and the same password for the network log-in, you
have to enter this combination only once when dialling in.
Note: In a larger Windows network with several segments,
the lists of computer names visible in the network environment can no longer be established by broadcasts. In this case
you use a special WINS server whose address the
OpenCom 100 does not make known to the workstation
when dialling in with ISDN. For this reason, you enter the
address of a WINS server manually in the network settings of
the workstation.
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Configuration ExamplesBranch Link
8.5Branch Link
You can use the OpenCom 100 to interlink two LANs via ISDN.
To do this, you configure two OpenCom 100 systems so that they can dial in to
each other.
In order for this to work, the two LANs must be configured for different IP address
ranges (subnetworks). For at least one of the OpenCom 100 systems, change the
prescribed address range for the LAN.
OpenCom
(IP=192.168.99.254,
Net=192.168.99.0)
PC 1
NetHub
Net
S
0
PC 2
Net
PC 1
NetHub
OpenCom
(IP=192.168.11.254,
Net=192.168.11.0)
S0Net
PC 2
Net
The OpenCom 100 in a LAN-to-LAN link
In the Configurator, NET Configuration: Branch menu you can configure the
dial-in settings. The OpenCom 100 will set up a connection whenever a IP data
transfer to the other LAN is requested.
Note that such a connection is only set up when specific requests are made. These
can be for FTP file transfers, e-mails or downloading Web pages. Name resolution
via broadcasts is not possible. If you wish to use the LAN-to-LAN link to access files
and printers in the Windows network, you need an IP-enabled server that administers the name resolution for the Windows network.
As the IP address range, you can select one of the 256 class C subnetworks
designed for local LANs. Select a class C sub-network in the range from 192.168.0.0
to 192.168.255.0.
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Configuration ExamplesUseful Information on Internet Access
8.6Useful Information on Internet Access
8.6.1Costs
The OpenCom 100 uses a router function to access the Internet, which means that
it automatically establishes an Internet connection when required and terminates
the connection after a certain period of time if no data are being transmitted.
Unfortunately, programs other than those typically intended to access the Internet
(such as your browser or your e-mail software) may send out data packets which
cause an Internet connection to be established, even if these programs are not
strictly Internet-associated applications.
Examples of such programs are the Microsoft
multimedia programs such as Realplayer
TM
XPTM operating system, various
TM
and anti-virus applications that may
establish an Internet connection for automatic updates (the so-called “phone
home function”).
It is therefore highly advisable to limit ISP access by specifying the maximum
monthly connection time under Connection time per month (maximal) in the
NET Configuration: WAN: [Provider] menu on the web console.
8.6.2Using the Web
A Web browser not only enables you to use the OpenCom 100 Configurator from
every workstation but also to obtain a wealth of information from the Internet.
Simply enter the desired URL in the address field of the browser. Access from a
stand-alone PC via an online service differs from Internet access via the
OpenCom 100 in the following respects:
■When you request a Web page, dialling in results automatically. There is no
display of dialogues with manual confirmation of dialling in or hanging up.
■Requesting Web pages is not a connection-orientated service. When the Web
page has been loaded completely, the TCP/IP connection is cleared. If you do
not request further Web pages, the OpenCom 100 automatically releases the
connection to the Internet after a certain, specifiable duration.
■It is possible to call up Web pages simultaneously from several workstations.
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Configuration ExamplesUseful Information on Internet Access
■The OpenCom 100 can block access to certain Web pages by means of filter
lists.
8.6.3E-mail
One of the most important services in the Internet is e-mail. E-mails are buffered in
individual e-mail accounts on a mail server. Mail servers are operated by ISPs for
example. With the OpenCom 100 you can set up one or more e-mail accounts for
every user account configured on the OpenCom 100. These e-mail accounts are
then checked at regular intervals.
If there are new e-mails in an e-mail account, and the OpenCom 100 has been configured for this function, the user specified in the OpenCom 100 user account is
notified of the new e-mail on his system terminal. OpenPhone 6x and
OpenPhone 2x system terminals can also display information such as the sender
or the subject of the e-mail.
8.6.4NAT
Network address translation (NAT) is activated on accessing the Internet (ISP). You
require this feature in order to translate internal IP addresses to valid external IP
addresses. This has three important consequences for Internet access:
■Several workstations can share a single Internet access. You do not require a
LAN access, only a single account with the Internet service provider.
■The IP addresses used in the LAN are translated into IP addresses valid
worldwide. So you require no such addresses for your LAN.
■Only IP connections triggered from a workstation can be established. Conse-
quently, while you can call up Web pages from a workstation, you cannot
install a Web server visible in the Internet on a workstation.
Certain protocols cannot be used when NAT is being used. This affects protocols
with the following properties:
■IP addresses are transported in the useful load, e.g. NetBIOS over IP or SIP.
■The protocol requires an active, inward-directed connection establishment,
e.g. ICQ.
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Configuration ExamplesUseful Information on Internet Access
■The protocol will function without TCP/UDP port numbers, e.g. ICMP or IGMP.
The OpenCom 100 NAT has suitable processes for ensuring the functions of many
important protocols affected by these rules. These are the protocols FTP (in
“active” mode), CuSeeMe (“videoconferencing”), IRC (“chat”), ICMP errors (“traceroute”) and ICMP echo (“ping”).
Depending on the internet telephony protocol (VoIP, SIP) the required NAT
extension (“Full Cone NAT”) or RTP-Proxy is activated on the Media Gateway Card.
Protocols which require inward-directed connection establishment can be configured in the Net Configuration: Port Access menu. For further information, refer
to the online help of this menu.
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