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1. No weight is displayed? Check if the scale is powered up and started up. If not, please refer to
the section “Preparation Before Use”.
2. Why does the display read “Lo” or “bAtt”? Battery is running low. When “Lo” displays, replace
batteries in scale unit; when “bAtt” displays, replace batteries in the remote display unit.
3. The message displayed “----”. Negative weight. Step off the scale and wait until the scale auto-
matically switches off. The scale is ready for use again.
4. The message displayed “Err 0”. Initialization error. Step off the scale and wait until the scale
automatically switches off. Start the scale again by pressing lightly on the scale platform to reinitialize the scale, the display shows “0000” and then returns to clock mode. The scale is ready
for use again.
5. The message displays “Err1”. Instability error. Step off the scale and wait until the scale auto-
matically switches off. Step on the scale to repeat measurement again, stand still while computation is in process.
6. The message displays “Err2” when measuring. Overload warning. Remove the weight immedi-
ately; otherwise, permanent damage to hescale will occur.
7. The message displays “Err 3” when estimating body fat and total body water values.
Measurement error. Impedance cannot be measured. Please make sure that you are standing still
on the scale and maintaining maximum contact between your feet and the metal contacts. If not,
please refer to “Operation” section. You may need to moisten your feet to improve the electrical
contact. Percentage total body water is out of range. Moistening your feet may help to improve
the electrical contact.
8. After I tried the corrective actions from Er 1 to Er 3, I still can’t solve the problem.
If Err 1 to Err 3 persists after following the corrective actions, remove battery and reinsert
battery after 1 minute.
9. I have tried all corrective actions, but still can’t solve the problem.
Please contact your sales representative.
PROBLEM SOLVING AND QUESTIONS
1. Do not disassemble the scale other than replacing the battery; it contains
no user serviceable parts. Damage to the scale may occur as a result of improper
handling.
2. Remove battery when the scale is not used for a prolonged period of time.
3. Clean the scale after use with a dampened cloth. Do not use solvents or immerse the
unit in water.
4. Avoid excessive impact or vibration to the scale, such as dropping it onto
the floor.
CARE AND MAINTENANCE