WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result
causing property damage, personal injury, or
loss of life.
— Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call
the fire department.
— Installation and service must be performed by
a qualified installer, service agency, or the gas
AUTO
OFF
ON
Fireplace Shown With Optional
Bay Front Mantel
WARNING: Improper installation, adjustment, alteration, service, or maintenance
can cause injury or property damage.
Refer to this manual for correct installation and operational procedures. For assistance or additional information consult a qualified installer, service agency,
or the gas supplier.
WARNING: This is an unvented gasfired heater. It uses air (oxygen) from the
room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to
Combustion and Ventilation
section on
page 4 of this manual.
Air for
This appliance may be installed in an aftermarket,* permanently located, manufactured
(mobile) home, where not prohibited by local codes.
This appliance is only for use with type of gas indicated on the rating plate. This appliance
is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
Save this manual for future reference.
Save this manual for future reference.
Page 2
TABLE OF CONTENTS
SAFETY INFORMATION
2
TABLE OF CONTENTS
SAFETY INFORMATION ............................................................ 2
WARNING: This product contains and/or generates
chemicals known to the State of California to cause
cancer or birth defects, or other reproductive harm.
IMPORTANT: Read this owner’s manual carefully and
completely before trying to assemble, operate, or service this fireplace. Improper use of this fireplace can
cause serious injury or death from burns, fire, explosion, electrical shock, and carbon monoxide poisoning.
DANGER: Carbon monoxide poisoning may lead
to death!
Carbon Monoxide Poisoning: Early signs of carbon monoxide
poisoning resemble the flu, with headaches, dizziness, or nausea. If
you have these signs, the fireplace may not be working properly.
Get fresh air at once! Have fireplace serviced. Some people are
more affected by carbon monoxide than others. These include
pregnant women, people with heart or lung disease or anemia, those
under the influence of alcohol, and those at high altitudes.
Natural and Propane/LP Gas: Natural and propane/LP gases are
odorless. An odor-making agent is added to the gas. The odor helps
you detect a gas leak. However, the odor added to the gas can fade. Gas
may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this
manual for reference. It is your guide to safe and proper operation
of this fireplace.
WARNING: Any change to this fireplace or its
controls can be dangerous.
WARNING: Do not allow fans to blow directly into
the fireplace. Avoid any drafts that alter burner flame
patterns. Ceiling fans can create drafts that alter
burner flame patterns. Altered burner patterns can
cause sooting.
WARNING: Do not use a blower insert, heat
exchanger insert, or other accessory not approved
for use with this fireplace.
Due to high temperatures, the appliance should be
located out of traffic and away from furniture and
draperies.
Do not place clothing or other flammable material on
or near the appliance. Never place any objects in the
fireplace.
Fireplace front and screen becomes very hot when
running fireplace. Keep children and adults away
from hot surfaces to avoid burns or clothing ignition.
Fireplace will remain hot for a time after shutdown.
Allow surfaces to cool before touching.
Carefully supervise young children when they are in
the room with fireplace.
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111410-01C
Page 3
AUT
O
OFF
ON
SAFETY INFORMATION
Continued
SAFETY INFORMATION
PRODUCT IDENTIFICATION
3
3
You must operate this fireplace with a fireplace screen
in place. Make sure fireplace screen is in place before
running fireplace.
Keep the appliance area clear and free from combustible materials, gasoline, and other flammable vapors
and liquids.
1.This appliance is only for use with the type of gas indicated on
the rating plate. This appliance is not convertible for use with
other gases.
2.Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).
3.If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in
your building
• immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions
• if you cannot reach your gas supplier, call the fire department
4.This fireplace shall not be installed in a bedroom or bathroom.
5.Do not use this fireplace as a wood-burning fireplace. Use only
the logs provided with the fireplace.
6.Do not add extra logs or ornaments such as pine cones, vermiculite, or rock wool. Using these added items can cause sooting. Do not add lava rock around base. Rock and debris could
fall into the control area of fireplace.
7.This fireplace is designed to be smokeless. If logs ever appear
to smoke, turn off fireplace and call a qualified service person.
Note:
During initial operation, slight smoking could occur due
to log curing and fireplace burning manufacturing residues.
8.To prevent the creation of soot, follow the instructions in Clean-ing and Maintenance, pages 17 and 18.
9.Before using furniture polish, wax, carpet cleaner, or similar
products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or
on adjacent walls or furniture.
10. This fireplace needs fresh air ventilation to run properly . This
fireplace has an Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the fireplace if not enough
fresh air is available. See Air for Combustion and Ventilation,
pages 4 through 6. If fireplace keeps shutting off, see Trouble-shooting, pages 19 through 21.
11. Do not run fireplace
• where flammable liquids or vapors are used or stored.
• under dusty conditions.
12. Do not use this fireplace to cook food or burn paper or other
objects.
13. Do not use fireplace if any part has been under water. Immediately call a qualified service technician to inspect the room
fireplace and to replace any part of the control system and any
gas control which has been under water.
14. Turn off and unplug fireplace and let cool before servicing. Only
a qualified service person should service and repair fireplace.
15. Operating fireplace above elevations of 4,500 feet could cause
pilot outage.
16. Do not operate fireplace if any log is broken. Do not operate
fireplace if a log is chipped (dime-sized or larger).
17. To prevent performance problems, do not use propane/LP fuel
tank of less than 100 lbs. capacity (propane/LP units only).
18. Provide adequate clearances around air openings.
PRODUCT IDENTIFICATION
Fireplace
Cabinet
Brick Liner
Logs
Screen
Heater Controls
(Inside Door)
Figure 1 - Vent-Free Bay Front Compact Fireplace
111410-01C
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Page 4
LOCAL CODES
UNPACKING
4
PRODUCT FEATURES
AIR FOR COMBUSTION AND VENTILATION
Providing Adequate Ventilation
LOCAL CODES
Install and use fireplace with care. Follow all local codes. In the absence
of local codes, use the latest edition of The National Fuel Gas CodeANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
UNPACKING
1.Remove and fireplace from carton.
2.Remove all protective packaging applied to fireplace for
shipment.
3.Make sure your fireplace includes one hardware packet.
4.Check fireplace for any shipping damage. If fireplace is damaged, promptly inform dealer where you bought fireplace.
PRODUCT FEATURES
SAFETY PILOT
This fireplace has a pilot with an Oxygen Depletion Sensing (ODS)
safety shutoff system. The ODS/pilot is a required feature for ventfree room fireplaces. The ODS/pilot shuts off the fireplace if there is
not enough fresh air.
PIEZO IGNITION SYSTEM
This fireplace has a piezo ignitor. This system requires no matches,
batteries, or other sources to light fireplace.
AIR FOR COMBUSTION AND
VENTILATION
WARNING: This heater shall not be installed in a
confined space or unusually tight construction unless
provisions are provided for adequate combustion and
ventilation air. Read the following instructions to insure proper fresh air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy efficient than ever. New
materials, increased insulation, and new construction methods help
reduce heat loss in homes. Home owners weather strip and caulk
around windows and doors to keep the cold air out and the warm air
in. During heating months, home owners want their homes as airtight
as possible.
While it is good to make your home energy efficient, your home
needs to breathe. Fresh air must enter your home. All fuel-burning
appliances need fresh air for proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers, and fuel burning appliances
draw air from the house to operate. You must provide adequate fresh
air for these appliances. This will insure proper venting of vented
fuel-burning appliances.
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three following ventilation
classifications:
1.Unusually Tight Construction
2.Unconfined Space
3.Confined Space
The information on pages 4 through 6 will help you classify your
space and provide adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough
fresh air for combustion and ventilation. However, in buildings of
unusually tight construction, you must provide additional fresh air.
Unusually tight construction is defined as construction
where:
a.walls and ceilings e xposed to the outside atmosphere
have a continuous water vapor retarder with a rating
of one perm (6x10
openings gasketed or sealed
b. weather stripping has been added on openable win-
dows and doors
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-11
kg per pa-sec-m2) or less with
and
and
111410-01C
Page 5
AIR FOR COMBUSTION AND
VENTILATION
Continued
AIR FOR COMBUSTION AND VENTILATION
Providing Adequate Ventilation (Cont.)
Determining Fresh-Air Flow for Heater Location
5
5
c. caulking or sealants are applied to areas such as
joints around window and door frames, between sole
plates and floors, between wall-ceiling joints, between
wall panels, at penetrations f or plumbing, electrical,
and gas lines, and at other openings.
If your home meets all of the three criteria above, you
must provide additional fresh air. See
From Outdoors
, page 6
.
Ventilation Air
If your home does not meet all of the three criteria above,
proceed to
tion
, below.
Determining Fresh-Air Flow for Heater Loca-
Confined and Unconfined Space
National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines a confined
space as a space whose volume is less than 50 cubic feet per 1,000
Btu per hour (4.8 m3 per kw) of the aggregate input rating of all
appliances installed in that space and an unconfined space as a space
whose volume is not less than 50 cubic feet per 1,000 Btu per hour
(4.8 m3 per kw) of the aggregate input rating of all appliances
installed in that space. Rooms communicating directly with the
space in which the appliances are installed*, through openings not
furnished with doors, are considered a part of the unconfined space.
* Adjoining rooms are communicating only if there are doorless
passageways or ventilation grills between them.
DETERMINING FRESH-AIR FLOW FOR
HEATER LOCATION
Determining if You Have a Confined or
Unconfined Space
Use this work sheet to determine if you have a confined or unconfined space.
Space: Includes the room in which you will install heater plus any adjoining
rooms with doorless passageways or ventilation grills between the rooms.
1.Determine the volume of the space (length x width x height).
Length x Width x Height =___________ cu. ft. (volume of space)
Example:
height) = 2560 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or open-
ings, add the volume of these rooms to the total volume of the space.
2.Multiply the space volume by 20 to determine the maximum Btu/Hr
the space can support.
__________ (volume of space) x 20 = (Maximum Btu/Hr the space
Example:
Btu/Hr the space can support)
Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling
can support)
2560 cu. ft. (volume of space) x 20 = 51,200 (maximum
3.Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater_____________ Btu/Hr
Gas water heater*_____________ Btu/Hr
Gas furnace_____________ Btu/Hr
Vented gas heater_____________ Btu/Hr
Gas fireplace logs_____________ Btu/Hr
Other gas appliances* + _____________ Btu/Hr
Total = _____________ Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.
Example:
Gas water heater_____________ Btu/Hr
Vent-free heater+ _____________ Btu/Hr
Total= _____________ Btu/Hr
4.Compare the maximum Btu/Hr the space can support with the actual
amount of Btu/Hr used.
__________________ Btu/Hr (maximum the space can support)
__________________ Btu/Hr (actual amount of Btu/Hr used)
Example:
The space in the above example is a confined space because the actual Btu/
Hr used is more than the maximum Btu/Hr the space can support. You must
provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the
extra space provides an unconfined space, remove door to adjoining
room or add ventilation grills between rooms. See V entilation Air Fr omInside Building, page 6.
B. Vent room directly to the outdoors. See Ventilation Air From Out-
doors, page 6.
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room
unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can
support, the space is an unconfined space. You will need no additional fresh
air ventilation.
51,200 Btu/Hr (maximum the space can support)
56,000 Btu/Hr (actual amount of Btu/Hr used)
30,000
26,000
56,000
WARNING: If the area in which the heater may be
operated is smaller than that defined as an unconfined space or if the building is of unusually tight
construction, provide adequate combustion and ventilation air by one of the methods described in the
National Fuel Gas Code, ANSI Z223.1/NFPA 54 Section 5.3
or applicable local codes
.
111410-01C
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Page 6
AIR FOR COMBUSTION AND VENTILATION
6
Ventilation Air
INSTALLATION
Check Gas Type
AIR FOR COMBUSTION AND
VENTILATION
Continued
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space.
When ventilating to an adjoining unconfined space, you must
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor on the wall connecting the two spaces
(see options 1 and 2, Figure 2). You can also remove door into
adjoining room (see option 3, Figure 2). Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion
and Ventilation for required size of ventilation grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor. Connect these items directly to the
outdoors or spaces open to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation
for required size of ventilation grills or ducts.
IMPORTANT:
attic if attic has a thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Do not provide openings for inlet or outlet air into
12"
Outlet
Air
Outlet
Air
Inlet
Air
Inlet Air
Figure 3 - Ventilation Air from Outdoors Shown with Optional
Mantel
Ventilated
Attic
To Attic
To
Crawl
Space
Ventilated
Crawl Space
INSTALLATION
NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary
heating system. Do not install this heater as your
primary heat source. If you have a central heating
system, you may run system’s circulating blower
while using heater. This will help circulate the heat
throughout the house. In the event of a power outage,
you can use this heater as your primary heat source.
Ventilation Grills
Ventilation
Grills
into Adjoining
Room,
Option 1
Figure 2 - Ventilation Air from Inside Building Shown with
Optional Mantel
Or
Remove
Door into
Adjoining
Room,
Option 3
Into Adjoining Room,
Option 2
12"
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WARNING: A qualified service person must in-
stall fireplace. Follow all local codes.
Note:
Your Comfort Glow fireplace is designed to be used in zero
clearance installations. Wall or framing material can be placed
directly against any exterior surface of your fireplace, except where
standoff spacers are integrally attached. If standoff spacers are
attached to your fireplace, these spacers can be placed directly
against wall or framing materials.
Use the dimensions shown for rough openings to create the easiest
installation (see Built-In Fireplace Installation, page 8).
CHECK GAS TYPE
Use the correct gas type (natural or propane/LP) for your unit. If
your gas supply is not correct, do not install fireplace. Call dealer
where you bought fireplace for proper type fireplace.
111410-01C
Page 7
INSTALLATION
Continued
LOCATING FIREPLACE
WARNING: Maintain the minimum clearances
shown in Figures 4 and 5. If you can, provide greater
clearances from floor, ceiling, and joining wall.
You can recess firebox into the wall. You can also position fireplace
in the optional cabinet mantels.
cabinet mantels specified in this manual. Purchase the optional
mantel from your dealer (see Accessories, page 29).
WARNING: Never install the fireplace
• in a bedroom or a bathroom
• in a recreational vehicle
• where curtains, furniture, clothing, or other flam-
mable objects are less than 42 inches from the
front, top, or sides of the fireplace
• as a fireplace insert
• in high traffic areas
• in windy or drafty areas
IMPORTANT:
Only use optional
INSTALLATION
Locating Fireplace
Note:
When installing fireplace directly on carpeting, tile or other
7
7
combustible material, other than wood flooring, the fireplace shall
be installed on a metal or wood panel extending the full width and
depth of the fireplace.
CEILING
42" Minimum
6"
Minimum
From
Sides Of
Fireplace
Left
Side
Right
Side
CAUTION: This fireplace creates warm air currents. These currents move heat to wall surfaces next
to fireplace. Installing fireplace next to vinyl or cloth
wall coverings or operating fireplace where impurities
(such as, but not limited to, tobacco smoke, aromatic
candles, cleaning fluids, oil or kerosene lamps, etc.) in
the air exist, may discolor walls or cause odors.
I
MPORTANT:
Vent-free fireplaces add moisture to the air. Although
this is beneficial, installing fireplace in rooms without enough ventilation air may cause mildew to form from too much moisture. See Airfor Combustion and Ventilation, pages 4 through 6.
CAUTION: If you install the fireplace in a home
garage
• fireplace pilot and burner must be at least 18
inches above floor.
• locate fireplace where moving vehicle will not hit it.
For convenience and efficiency, install fireplace
• where there is easy access for operation, inspection, and service.
• in coldest part of room.
An optional blower kit is available from your dealer. See Accesso-
ries, page 29. If planning to use blower, locate fireplace near an
electrical outlet.
FLOOR
0" Minimum Clearance To Top Surface Of Carpeting,
Tile Or Other Combustible Material
Figure 4 - Mounting Clearances As Viewed From Front of
Fireplace Shown Built In The Wall
CEILING
Top Of
Mantel Can
Be Flush
With Wall
Left
Side
0" Minimum Clearance To Top Surface Of
Carpeting, Tile Or Other Combustible Material
42"
Minimum
Right
Side
111410-01C
Figure 5 - Mounting Clearances As Viewed From Front of
Fireplace Shown with Optional Mantel
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Page 8
36
5
/
8
"
25
7
/
8
"
51
3
/
4
"
26
7
/
8
"
INSTALLATION
8
Built-In Fireplace Installation (Cont.)
INSTALLATION
Continued
BUILT-IN FIREPLACE INSTALLATION
Built-in installation of this fireplace involves installing fireplace
into a framed-in enclosure. This makes the front of fireplace flush
with wall. Follow the instructions below to install the fireplace in
this manner. If installing a built-in mantel above the fireplace, you
must follow the clearances shown in Figure 9, page 9. If using for
built-in installation off of the floor, follow clearances shown in
Figure 4, page 7.
1.Frame in rough opening. Use dimensions shown in Figure 6
for the rough opening.
If installing in a corner, use dimensions shown in Figure 7 for
the rough opening. The height is 26 1/8" which is the same as
the wall opening above.
2.An optional blower accessory is available (see Accessories,
page 29). There are two options for connecting blower to electrical source.
Option one: Have a licensed electrician install a properly
grounded, three-prong 120-volt electrical outlet at fireplace
location. Locate outlet inside the framed enclosure. Blower
power cord will plug into this outlet.
Option two: Have a licensed electrician connect blower to elec-
trical source at junction box inside fireplace.
If using option one, have electrical outlet installed at this time.
If using option two, do not connect blower to electrical source
at junction box until step 6.
3.Install gas piping to fireplace location. This installation includes
an approved flexible gas line (if allowed by local codes) after
the equipment shutoff valve. The flexible gas line must be the
last item installed on the gas piping.
4.Carefully set fireplace in front of rough opening with back of
fireplace inside wall opening.
5.Attach flexible gas line to fireplace gas regulator. See Con-necting Fireplace to Gas Supply, pages 13 and 14.
6.If the optional blower has been installed connect blower to
electrical source.
Option one: Route blower electrical cord through side or rear
access door of fireplace. Plug electrical cord into electrical outlet.
Option two:Have a licensed electrician connect blower to elec-
trical source at junction box inside fireplace.
7.Bend four nailing flanges on outer casing with pliers (see
Figure 8, page 9).
3
/49 1/2"3/4"
8.Attach fireplace to wall studs using nails or wood screws
through holes in nailing flange.
9.Check all gas connections for leaks. See Checking Gas Con-nections, pages 14 and 15.
IMPORTANT:
When finishing your firebox, combustible materials such as wall board, gypsum board, sheet rock, drywall, plywood,
etc. may be butted up next to the sides and top of the firebox.
Combustible materials should never overlap the firebox front facing. Firebox should not be placed on top of carpet or other kinds of
fibrous material.
WARNING: Do not allow any combustible materi-
als to overlap the firebox front facing.
1
10
/
2
"
7
26
/
8
"
3/4" Off
7
26
/
8
"
Figure 6 - Rough Opening for Installing in Wall
Figure 7 - Rough Opening for Installing in Corner
Nails or Wood
Screws
AUTO
OFF
ON
Figure 8 - Attaching Fireplace to Wall Studs
The Floor
Minimum
Nailing
Flanges
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111410-01C
Page 9
INSTALLATION
Continued
Built-In Fireplace Installation (Cont.)
INSTALLATION
Removing Brick Liner Retainer
Assembling Trim
Optional Mantel Installation
9
9
IMPORTANT:
Noncombustible materials such as brick, tile, etc.
may overlap the front facing, but should never cover any necessary
openings like louvered slots.
WARNING: Do not allow noncombustible materials
to cover any necessary openings like louvered slots.
WARNING: Never modify or cover the louvered
slots on the front of the firebox.
WARNING: Use only noncombustible mortar or
adhesives when overlapping the front facing with
noncombustible facing material.
Mantel Clearances for Built-In Installation
If placing mantel above built-in fireplace, you must meet minimum
clearance between mantel shelf and top of fireplace opening.
NOTICE: Surface temperatures of adjacent walls and
mantels become hot during operation. Walls and
mantels above the firebox may become hot to the
touch. If installed properly, these temperatures meet
the requirement of the national product standard.
Follow all minimum clearances shown in this manual.
NOTICE: If your installation does not meet the minimum
clearances shown, you must do one of the following:
• raise the mantel to an acceptable height
• remove the mantel
Mantel Shelf
Note:
All vertical
measurements are from
top of fireplace opening
to bottom of mantel shelf.
Minimum NonCombustible
Material
Figure 9 - Minimum Mantel Clearances for Built-In Installation
2.Remove brick liner retainers and discard. Replace 2 screws into
vertical sides.
ASSEMBLING TRIM
(Trim shipped with mantel)
1.Remove packaging from three pieces of trim.
2.Locate two adjusting plates with set screws, and two shims in
the hardware packet.
3.Align shim under adjusting plate as shown in Figure 10.
4.Slide one end of adjusting plate/shim in slot on mitered edge
of top trim (see Figure 10).
5.Slide other end of adjusting plate/shim in slot on mitered edge
of side trim (see Figure 10).
6.While firmly holding edges of trim together, tighten both set
screws on the adjusting plate with slotted screwdriver.
7.Repeat steps 1 through 6 for other corner.
8.Set brass assembly aside for later installation.
Set Screws
Adjusting
Plate
Shim
Figure 10 - Assembling Trim
Slot
Top Trim
Mitered Edge
Side Trim
Slot
OPTIONAL MANTEL INSTALLATION
Note:
Refer to instructions provided with the mantel for assembly
instructions. Refer to instructions below for system installation. If
using blower accessory (see Accessories, page 29), see installation
instructions on pages 11 and 12.
1.Choose location for fireplace and install gas supply line.
2.Remove screen from fireplace by removing screws in each
end of screen rod (see Figure 11, page 10). Hold screen rod
cover while removing five hex head screws underneath hood
(see Figure 12, page 10). Carefully lift and pull out hood (see
Figure 13, page 10).
3.Assemble trim kit. See Assembling Trim, above.
4.Place trim on the shoulder screws located on the side and top
of the fireplace. Firmly snap the trim over the shoulder screws
on fireplace (see Figure 14, page 10).
5.Place mantel base close to wall in desired fireplace location.
6.Install gas line. See Connecting To Gas Supply, pages 12 and 13.
7.Carefully place fireplace on mantel base and center left to
right. Check for gas leaks. See Checking Gas Connections,
pages 14 and 15.
8.Refer to instructions provided with the mantel for permanent attachment to wall.
9.Slide mantel around fireplace. Be careful not to damage wall
or mantel.
10. Adjust assembly to remove any gaps. From back side of fireplace, attach two 2" wood screws through base mounting blocks
attached to bottom sides of mantel into base (see instructions
provided with mantel).
11. Attach remaining two 3" wood screws from hardware pack
through openings inside of fireplace sides into the mantel. See
Figure 13 for screw hole location.
Screws
Screws
Shoulder Screws
AUTO
OFF
ON
Assembled Trim
Figure 14 - Attaching Trim to Fireplace
INSTALLING BLOWER ASSEMBLY - GA3450T
CAUTION: Label all wires prior to disconnection
when servicing controls. Wiring errors can cause improper and dangerous operation.
Figure 11 - Removing Screen
Hex Head
Screw
Figure 12 - Removing Hood Screws
Figure 13 - Removing Hood
Hood
Screen Rod
Cover
Mantel Screw
Location
CAUTION: Verify proper operation after servicing.
Note:
If you are using a mantel with your heater, use the following
instructions. If your heater is built-in, see For Built-In Installation
on page 12.
1.Screen and hood should be removed from fireplace (see page
10). Remove log set and set aside.
2.Install snap bushings found in hardware kit into both holes in
rear of blower control shield (see Figure 15).
3.Make sure the wire harness is firmly connected to the terminals
on the blower bracket assembly .
Blower Control
Shield
Figure 15 - Installing Snap Bushings
Snap Bushing
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111410-01C
Page 11
INSTALLATION
Continued
Installing Blower Assembly - GA3450T (Cont.)
INSTALLATION
11
11
4.Note the wire locations on back of AUTO/OFF/ON switch.
Carefully remove red wire from the AUTO terminal and blue
wire from the ON terminal. Black wire can remain on the
middle or OFF terminal (see Figure 16).
5.Carefully disconnect green and white wires from power cord
harness at their insulated connectors.
6.In top of the heater cabinet, locate the four mounting holes on the
outer casing. Align these four holes with those on the blower
bracket assembly. Attach blower bracket assembly to the outer
casing with 4 - #10 screws provided (see Figure 16).
7.Route the wire harness through the hole to the left side of heat
deflector. Pull wire harness through lower opening to the left
of the blower control shield. (see Figure 16).
8.Insert the 4 wire harness into one of the round holes in the rear
of the blower control shield and through the rectangular hole
in the front of shield (see Figure 16).
9.Reconnect red wire to the AUTO switch position. Reconnect
blue wire to the ON switch position. Reconnect green and white
wires to the power cord.
Wiring Routing Hole
Blower Bracket
Assembly
Screw
Switch
Wire Harness
Power
Cord
Blue
Switch
Plate
Blower
Control
Shield
Red
Wire
Harness
Shield Cover
Figure 16 - Installing Blower Bracket Assembly
A
U
T
O
O
F
F
O
N
Heat
Deflector
10. Install the switch plate on the blower control shield with 2 - #10
screws provided (see Figure 17). Route power cord out of the
cabinet by inserting it through the bushing on the outer casing
(see Figure 16). Plug fan kit into 120-V olt grounded power supply and test operation.
Note:
When switch is in the AUTO position, the fan will start after the heater has run for a few moments. The fan will continue to run for several moments after
the heater has been turned off. When switch is in the ON position, the fan will run until turned to OFF . Reinstall hood assembly and close lower louver door.
11. Place log set back on the unit.
Blower
Control
Shield
Switch Plate
Screw
Figure 17 - Installing Switch Plate to Blower Control Shield
For Built-In Installation
WARNING: A licensed electrician must connect
the wiring harness to electrical supply following all
local codes. Electrician must provide a clamp on the
box cover to secure the wiring. Wiring should be
routed through the bushing in the hole on the outer
casing of heater.
1.Install a snap bushing found in hardware kit into one of the
holes found on rear of blower control shield. The other hole is
for a strain relief clamp (not supplied) to secure incoming electrical supply.
2.Follow steps 2 through 6 in Installing Blower Assembly beginning on page 10. Also remove black wire from middle/OFF
switch terminal.
3.Remove black plastic strain relief and power cord from switch
plate (see Figure 18, page 12). The power cord supplied will
not be used in built-in installations. Pop in the plastic snap
bushing found in hardware kit into the hole left by supply cord/
strain relief.
4.A licensed electrician must follow the wiring diagram in
Figure 19, page 12 to connect incoming electrical supply to
fan kit wiring harness.
111410-01C
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Page 12
12
Installing Blower Assembly - GA3450T (Cont.)
Connecting to Gas Supply
INSTALLATION
Continued
INSTALLATION
5.Test to make sure the blower is working properly.
6.Reinstall hood assembly (see pages 9 an d 10) and close lower
louver door.
7.Place log set back on the unit.
Blower Bracket
Assembly
Screw
Switch
Strain
Relief
Blue
Red
Switch
Plate
Blower
Control
Shield
Clamp Connector
(not included)
Figure 18 - Installing Blower Bracket Assembly
Fan Switch
(Auto/Off/On)
2
Off
110/115
V.A.C.
Black
Green
White
Figure 19 - Wiring Diagram For Fan Accessory Built-In Installation
Wire
Harness
Power Cord
Outlet
Receptacle
Shield
Cover
Wire
Harness
Auto
1
3
On
Red
Blue
Thermostat
Switch
(N.O.)
Blue
Red
White
Green
A
U
T
O
O
F
F
O
N
Blower
Motor
CONNECTING TO GAS SUPPLY
WARNING: This appliance requires a 1/2" NPT
(National Pipe Thread) inlet connection to the pressure regulator.
WARNING: A qualified service person must connect fireplace to gas supply. Follow all local codes.
CAUTION: Never connect propane/LP fireplace
directly to the propane/LP supply. This fireplace
requires an external regulator (not supplied). Install
the external regulator between the fireplace and propane/LP supply.
WARNING: Never connect natural gas fireplace to
private (non-utility) gas wells. This gas is commonly
known as wellhead gas.
Installation Items
Before installing fireplace, make sure you have the items listed
below.
• external regulator - propane/LP only (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• ground joint union
• sediment trap
• tee joint
• pipe wrench
• test gauge connection*
* A CSA design-certified equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge connection. Purchase
the optional CSA design-certified equipment shutoff valve from
your dealer. See Accessories, page 29.
Note:
If desired, purchase a four-sided trim kit for built-in
installations. See Accessories, page 29.
For propane/LP units, the installer must supply an external regula-
tor. The external regulator will reduce incoming gas pressure. You
must reduce incoming gas pressure to between 11 and 14 inches of
water. If you do not reduce incoming gas pressure, fireplace regulator damage could occur. Install external regulator with the vent
pointing down as shown in Figure 20, page 13. Pointing the vent
down protects it from freezing rain or sleet.
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111410-01C
Page 13
INSTALLATION
Continued
Connecting to Gas Supply (Cont.)
INSTALLATION
Connecting Fireplace to Gas Supply
13
13
CAUTION: Use only new, black iron or steel pipe.
Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2"
or greater diameter to allow proper gas volume to
fireplace. If pipe is too small, undue loss of volume
will occur.
Installation must include a equipment shutoff valve, union, and
plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge
hook up. NPT tap must be upstream from fireplace (see Figure 21).
IMPORTANT:
Install equipment shutoff valve in an accessible
location. The equipment shutoff valve is for turning on or shutting
off the gas to the appliance.
Check your building codes for special requirements for locating
equipment shutoff valve to fireplaces.
Apply pipe joint sealant lightly to male NPT threads. This will
prevent excess sealant from going into pipe. Excess sealant in pipe
could result in clogged fireplace valves.
WARNING: Use pipe joint sealant that is resistant
to liquid petroleum (LP) gas.
We recommend that you install a sediment trap in supply line as
shown in Figure 21. Locate sediment trap where it is within reach for
cleaning. Install in piping system between fuel supply and heater.
Locate sediment trap where trapped matter is not likely to freeze. A
sediment trap traps moisture and contaminants. This keeps them
from going into fireplace controls. If sediment trap is not installed
or is installed wrong, fireplace may not run properly.
Gas Control
CSA Design-Certified
Equipment Shutoff Valve With
1/8" NPT Tap*
Natural Gas
From Gas Meter
(5" W.C.** to 10.5
Approved Flexible
Gas Hose
W.C. Pressure)
Propane/LP
From External
Regulator (11"
W.C.** to 14"
3" Minimum
W.C. Pressure)
CapPipeTee
Nipple Joint
Sediment Trap
Figure 21 - Gas Connection
* Purchase the optional CSA design-certified equipment shutoff
valve from your dealer. See Accessories, page 29.
** Minimum inlet pressure for purpose of input adjustment.
CONNECTING FIREPLACE TO GAS SUPPLY
Installation Items Needed
• Phillips screwdriver
• sealant (resistant to propane/LP gas, not provided)
1.Route flexible gas line (provided by installer) from equipment shutoff valve into fireplace through side or rear access
holes in outer casing (see Figure 22).
Propane/LP
Supply Tank
External
Regulator
Vent Pointing
Down
Figure 20 - External Regulator with Vent Pointing Down
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111410-01C
AUTO
OFF
ON
Figure 22 - Routing Flexible Gas Line
Outer
Casing
Equipment
Shut Off
Valve
To Gas
Supply
Page 14
14
O
INSTALLATION
Connecting Fireplace to Gas Supply (Cont.)
Checking Gas Connections
INSTALLATION
Continued
NOTICE: Most building codes do not permit concealed gas connections. A flexible gas line is provided to allow accessibility from the fireplace (see
Figure 23). The flexible gas supply line connection to
the equipment shutoff valve should be accessible.
2.Apply pipe joint sealant lightly to male threads of gas connector attached to flexible gas line (see Figure 23).
3.Check all gas connections for leaks. See Checking GasConnections.
4.Feed flexible gas line into fireplace base area. Make sure the
entire flexible gas line is in fireplace mantel base area.
CAUTION: Avoid damage to regulator. Hold gas
regulator with wrench when connecting it to gas
piping and/or fittings.
To Fireplace
Gas Regulator
Flexible Gas Line
from Fireplace Gas
Regulator
Figure 23 - Attaching Flexible Gas Lines Together
➞
Equipment Shutoff Valve
Provided by Installer
➞
To Gas Meter
2.Cap off open end of gas pipe where equipment shutoff valve
was connected.
3.Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas, or using compressed air .
4.Check all joints of gas supply piping system. Apply noncorrosive
leak detection fluid to gas joints. Bubbles forming show a leak.
5.Correct all leaks at once.
6.Reconnect heater and equipment shutoff valve to gas supply.
Check reconnected fittings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 24).
2.Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas, or using compressed air .
3.Check all joints from gas meter for natural gas (see Figure 25)
or propane/LP supply tank to equipment shutoff valve for propane/LP gas (see Figure 26, page 15). Apply noncorrosive leak
detection fluid to gas joints. Bubbles forming show a leak.
4.Correct all leaks at once.
O
Equipment
Shutoff Valve
Open
POSI
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and connections,
internal and external to uni t, for leaks after installing
or servicing. Correct all leaks at once.
WARNING: Never use an open flame to check for
a leak. Apply a noncorrosive leak detection fluid to
all joints. Bubbles forming show a leak. Correct all
leaks at once.
CAUTION: Make sure external regulator has been
installed between propane/LP supply and fireplace.
See guidelines under
pages 12 and 13.
Pressure Testing Gas Supply Piping System
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1.Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply
piping system. Pressures in excess of 1/2 psig will damage
fireplace regulator.
Connecting to Gas Supply
,
P
Closed
Figure 24 - Equipment Shutoff Valve
Equipment
Shutoff Valve
Gas Meter
Figure 25 - Checking Gas Joints for Natural Gas Unit (Shown
With Optional Mantel)
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111410-01C
Page 15
INSTALLATION
Continued
Checking Gas Connections (Cont.)
INSTALLATION
Installing Logs
15
15
Equipment Shutoff Valve
Propane/LP
Supply Tank
Figure 26 - Checking Gas Joints for Propane/LP Units (Shown
with Optional Mantel)
Pressure Testing Fireplace Gas Connections
1. Open equipment shutoff valve (see Figure 24, page 14).
2.Open main gas valve located on or near gas meter for natural
gas or open propane/LP supply tank valve.
3.Make sure control knob of fireplace is in the OFF position.
4.Check all joints from equipment shutoff valve to thermostat
gas valve (see Figure 23, page 14). Apply noncorrosive leak
detection fluid to gas joints. Bubbles forming show a leak.
5.Correct all leaks at once.
6.Light fireplace (see Operating Fireplace, pages 16 and 17).
Check all other internal joints for leaks.
7.Turn off fireplace (see To Turn Off Gas to Appliance, page 16).
8.Replace front panel.
It is very important to install the logs exactly as instructed. Do not
modify logs. Only use logs supplied with heater.
Place one-piece log set on grate to fit as illustrated in Figure 27.
Make sure back section of log set is seated into “U”-shaped cutout
in center of chassis (see Figure 27).
IMPORTANT:
Make sure log
does not cover any burner ports (see Figure 28).
One Piece Log Set
Burner
O
L
HI
FF
T
O
Chassis
Figure 27 - Installing One-Piece Log Set
Burner Ports
PILO
One Piece Log Set
"U"-shaped
Cutout in
Chassis
INSTALLING LOGS
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts
specifically approved with this heater may result in
property damage or personal injury.
CAUTION: After installation and periodically thereafter, check to ensure that no flame comes in contact
with any log. With the heater set to HI, check to see if
flames contact any log. If so, reposition logs according to the log installation instructions in this manual.
Flames contacting logs will create soot.
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111410-01C
Figure 28 - Installing One-Piece Log set (Top View)
Page 16
16
OPERATING FIREPLACE
For Your Safety Read Before Lighting
Lighting Instructions
To Turn Off Gas To Appliance
OPERATING FIREPLACE
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance ar ea
for gas. Be sure to smell next to the floor because some gas
is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in
your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by
hand, don’t try to repair it, call a qualified service technician or gas supplier. Force or attempted r epair may r esult
in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
Note:
You may be running this heater for the first time
after hooking up to gas supply . If so, the control knob may
need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.
• If control knob does not pop out when released, contact a
qualified service person or gas supplier for r epairs.
6.With control knob pressed in, press and release ignitor button. This will light pilot. The pilot is attached to the front
burner . If needed, keep pr essing ignitor button until pilot lights.
Note:
If pilot does not stay lit, contact a qualified service
person or gas supplier for repairs. Until repairs ar e made,
light pilot with match. T o light pilot with matc h, see ManualLighting Procedure, page 17.
7.Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob.
Note:
If pilot goes out, repeat steps 3 through 7. This heater
has a safety interlock system. W ait one (1) minute for system to
reset before lighting pilot again.
8.Turn contr ol knob counterclockwise
C-clockwise
to desired heating level. The burners should light. Set control knob to any
heat level between HI and LO.
CAUTION: Do not try to adjust heating levels by
using the equipment shutoff valve.
Ignitor
Button
Control Knob
LIGHTING
INSTRUCTIONS
NOTICE: During initial operation of new heater, burning
logs will give off a paper-burning smell. Orange flame
will also be present. Open damper or window to vent
smell. This will only last a few hours.
1.STOP! Read the safety information above.
2.Make sure equipment shutoff valve is fully open.
3.Turn control knob clockwise
4.Wait five (5) minutes to clear out any gas. Then smell for
gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information above. If y ou don’t smell
gas, go to the next step.
5.Turn control knob counterclockwise
LOT position. Press in control knob for five (5) seconds
(see Figure 29).
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to the OFF position.
Clockwise
C-clockwise
to the PI-
Figure 29 - Control Knob and Ignitor Button
Ignitor
Electrode
Figure 30 - Pilot (Propane/LP Shown)
Thermocouple
Pilot Burner
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Heater
Turn control knob clockwise
Shutting Off Burners Only (pilot stays lit)
Turn control knob clockwise
to the OFF position.
Clockwise
to the PILOT position.
Clockwise
111410-01C
Page 17
OPERATING FIREPLACE
Continued
OPERATING FIREPLACE
Thermostat Control Operation
Manual Lighting Procedure
INSPECTING BURNERS
CLEANING AND MAINTENANCE
Cleaning Burner Injector Holder and Pilot Air Inlet Hole
17
17
THERMOSTAT CONTROL
OPERATION
The thermostat control knob can be set to any comfort level
between HI and LO. The thermostat will gradually modulate the
heat output and flame height from higher to lower settings, or pilot,
in order to maintain the comfort level you select. The ideal comfort
setting will vary by household depending upon the amount of space
to be heated, the output of the central heating system, etc.
Note:
Selecting the HI setting with the control knob will cause the
burner to remain fully on, without modulating down in most cases.
MANUAL LIGHTING
PROCEDURE
1.Follow steps 1 through 5 under Lighting Instructions, page 16.
2.Depress control knob and light pilot with match.
3.Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob. Now follow
step 8 under Lighting Instructions, page 16.
INSPECTING BURNERS
Check pilot flame pattern and burner flame patterns often.
PILOT FLAME PATTERN
Figure 31 shows a correct pilot flame pattern. Figure 32 shows an
incorrect pilot flame pattern. The incorrect pilot flame is not properly
heating the thermocouple. This will cause the thermocouple to cool.
When the thermocouple cools, the heater will shut down.
If pilot flame pattern is incorrect, as shown in Figure 32
• turn heater off (see To Turn Off Gas to Appliance, page 16)
•
see Troubleshooting, pages 19 through 21
Note:
The pilot flame on natural gas units will have a slight curve,
but flame should be blue and have no orange color.
Pilot Burner
Thermocouple
Figure 31 - Correct Pilot Flame
Pattern (Propane/LP Shown)
Figure 32 - Incorrect Pilot Flame
Pattern (Propane/LP Shown)
Pilot Burner
Thermocouple
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the holes in the fitting at the
burner entrance. These holes may become blocked with dust or lint.
Periodically inspect these holes for any blockage and clean if
needed. Blocked air holes will create soot.
MAIN BURNER
Periodically inspect all burner flame holes with the heater running. All
slotted burner flame holes should be open with yellow flame present.
All round burner flame holes should be open with a small blue flame
present. Some burner flame holes may become blocked by debris or
rust, with no flame present. If so, turn off heater and let cool. Remove
blockage. Blocked burner flame holes will create soot.
CLEANING AND
MAINTENANCE
WARNING: Turn off heater and let cool before
cleaning.
CAUTION: You must keep control areas, burners,
and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have
heater inspected yearly by a qualified service person.
Heater may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.
WARNING: Failure to keep the primary air
opening(s) of the burner(s) clean may result in sooting and property damage.
CLEANING BURNER INJECTOR HOLDER
AND PILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount of air to mix with
the gas. This provides a clean burning flame. Keep these holes clear of
dust, dirt, lint, and pet hair. Clean these air inlet holes prior to each
heating season. Blocked air holes will create soot. We recommend that
you clean the unit every three months during operation and have heater
inspected yearly by a qualified service person.
We also recommend that you keep the burner tube and pilot assembly
clean and free of dust and dirt. To clean these parts we recommend using
compressed air no greater than 30 PSI. Your local computer store,
hardware store, or home center may carry compressed air in a can. You
can use a vacuum cleaner in the blow position. If using compressed air
in a can, please follow the directions on the can. If you don't follow
directions on the can, you could damage the pilot assembly.
111410-01C
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Page 18
18
CLEANING AND MAINTENANCE
Cleaning Burner Injector Holder and Pilot Air Inlet Hole (Cont.)
Cabinet
SPECIFICATIONS
SERVICE HINTS
TECHNICAL SERVICE
CLEANING AND
MAINTENANCE
continued
1.Shut off the unit, including the pilot. Allow the unit to cool for
at least thirty minutes.
2.Inspect burners, pilot, and primary air inlet holes on injector
holder for dust and dirt (see Figure 33).
3.Blow air through the ports/slots and holes in the burners.
4.Check the injector holder located at the end of the burner tube again.
Remove any large particles of dust, dirt, lint, or pet hair with a soft
cloth or vacuum cleaner nozzle.
5.Blow air into the primary air holes on the injector holder.
6.In case any large clumps of dust have now been pushed into
the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the pilot flame indicates
dust and dirt in the pilot assembly. There is a small pilot air inlet hole about
two inches from where the pilot flame comes out of the pilot assembly (see
Figure 34). With the unit off, lightly blow air through the air inlet hole.
You may blow through a drinking straw if compressed air is not available.
Burner
Tube
Injector Holder
Primary Air
Inlet Holes
Figure 33 - Injector Holder On Outlet Burner Tube
Burner
Tube
Ports/Slots
CABINET
Air Passageways
• Use a vacuum cleaner or pressurized air to clean.
Exterior
• Use a soft cloth dampened with a mild soap and water mixture.
Wipe the cabinet to remove dust.
SPECIFICATIONS
CF26PTCF26NT
Btu (Variable)19,000/26,00019,000/26,000
Type GasPropane/LP OnlyNatural Only
IgnitionPiezoPiezo
Manifold Pressure8" W.C.3.5" W.C.
Inlet Gas Pressure (in. of water) *
Maximum14"10.5"
Minimum11"5"
Dimensions, Inches (H x W x D)
Fireplace25 7/8 x 27 x 13 3/425 7/8 x 27 x 13 3/4
Carton28 x 26 13/16 x 16 1/228 x 26 13/16 x 16 1/2
• propane/LP gas supply may be low (propane/LP only)
You may feel your gas pressure is too low. If so, contact your local
natural or propane/LP gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation, or
troubleshooting. If so, contact DESA Heating Products’ Technical Service Department at 1-866-672-6040. When calling, please
have your model and serial numbers of your heater ready.
You can also visit DESA Heating Products’ technical services
web site at www.desatech.com.
111410-01C
Page 19
TROUBLESHOOTING
Note:
For additional help, visit DESA
Heating Products’ technical service web
site at www.desatech.com.
Note:
All troubleshooting items are listed in
order of operation.
WARNING: Turn off heater
and let cool before servicing. Only
a qualified service person should
service and repair heater.
TROUBLESHOOTING
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.
19
19
OBSERVED PROBLEM
When ignitor button is pressed, there is no
spark at ODS/pilot
When ignitor button is pressed, there is
spark at ODS/pilot but no ignition
POSSIBLE CAUSE
1. Ignitor electrode not connected to ignitor cable
2. Ignitor cable pinched or wet
3. Piezo ignitor nut is loose
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong
1. Gas supply turned off or equipment
shutoff valve closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in
PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not correct
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry
3. Tighten nut holding piezo ignitor to base
panel of log set. Nut is located behind
base panel
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Replace pilot assembly
1. Turn on gas supply or open equipment
shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT
position
4. Continue holding down control knob.
Repeat igniting operation until air is removed
5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Cleaning andMaintenance, pages 17 and 18) or replace ODS/pilot assembly
7. Replace gas control
ODS/pilot lights but flame goes out when
control knob is released
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111410-01C
1. Control knob not fully pressed in
2. Control knob not pressed in long enough
3. Equipment shutoff valve not fully open
4. Pilot flame not touching thermocouple,
which allows thermocouple to cool,
causing pilot flame to go out. This problem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot
5. Thermocouple connection loose at control valve
6. Thermocouple damaged
7. Control valve damaged
1. Press in control knob fully
2. After ODS/pilot lights, keep control
knob pressed in 30 seconds
3. Fully open equipment shutoff valve
4. A) Contact local natural or propane/LP
gas company
B) Clean ODS/pilot (see Cleaning andMaintenance, pages 17 and 18) or replace ODS/pilot assembly
5. Hand tighten until snug, then tighten 1/4
turn more
6. Replace pilot assembly
7. Replace control valve
Page 20
TROUBLESHOOTING
20
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
Burner does not light after ODS/pilot is lit
Delayed ignition burner
Burner backfiring during combustion
Slight smoke or odor during initial operation
POSSIBLE CAUSE
1. Burner orifice clogged
2. Inlet gas pressure is too low
1. Manifold pressure is too low
2. Burner orifice clogged
1. Burner orifice is clogged or damaged
2. Damaged burner
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
3. Residues from manufacturing processes
and logs curing
REMEDY
1. Clean burner (see Cleaning and Maintenance, pages 17 and 18) or replace
burner orifice
2. Contact local natural or propane/LP gas
company
1. Contact local natural or propane/LP gas
company
2. Clean burner (see Cleaning and Main-tenance, pages 17 and 18) or replace
burner orifice
1. Clean burner (see Cleaning and Main-tenance, pages 17 and 18) or replace
burner orifice
2. Replace damaged burner
3. Replace gas control
1. Check burner for dirt and debris. If
found, clean burner (see Cleaning andMaintenance, pages 17 and 18)
2. Replace gas control
3. Problem will stop after a few hours of
operation
Moisture/condensation noticed on windows
Heater produces a whistling noise when
burner is lit
White powder residue forming within burner
box or on adjacent walls or furniture
1. Not enough combustion/ventilation air
1. Turning control knob to HI position
when burner is cold
2. Air in gas line
3. Air passageways on heater blocked
4. Dirty or partially clogged burner orifice
1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn
into white powder residue
1. Refer to Air for Combustion and Venti-lation requirements (page 4)
1. Turn control knob to LO position and
let warm up for a minute
2. Operate burner until air is removed from
line. Have gas line checked by local
natural or propane/LP gas company
3. Observe minimum installation clearances (see pages 7 through 9)
4. Clean burner (see Cleaning and Main-tenance, pages 17 and 18) or replace
burner orifice
1. Turn heater off when using furniture
polish, wax, carpet cleaners, or similar
products
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111410-01C
Page 21
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
TROUBLESHOOTING
21
21
IMPORTANT:
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
Operating heater where impurities in air exist may create odors. Cleaning
OBSERVED PROBLEM
Heater produces a clicking/ticking noise
just after burner is lit or shut off
Heater produces unwanted odors
Heater shuts off in use (ODS operates)
Gas odor even when control knob is in OFF
position
POSSIBLE CAUSE
1. Metal expanding while heating or contracting while cooling
1. Heater burning vapors from paint, hair
spray, glues, cleaners, chemicals, new
carpet, etc. (See
ment above)
2. Gas leak. See W arning statement at
top of page
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. See W arning statement at
top of page
2. Control valve defective
IMPORTANT
state-
REMEDY
1. This is common with most heaters. If
noise is excessive, contact qualified service person
1. Open window and ventilate room. Stop
using odor causing products while heater
is running
2. Locate and correct all leaks (see Check-ing Gas Connections, page 14)
1. Open window and/or door for ventilation
2. Contact local natural or propane/LP gas
company
3. Clean ODS/pilot (see Cleaning andMaintenance, pages 17 and 18)
1. Locate and correct all leaks (see Check-ing Gas Connections, pages 14 and 15)
2. Replace control valve
Gas odor during combustion
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111410-01C
1. Foreign matter between control valve
and burner
2. Gas leak. See W arning statement at
top of page
1. Take apart gas tubing and remove foreign matter
2. Locate and correct all leaks (see Check-ing Gas Connections, pages 14 and 15)
Page 22
ILLUSTRATED PARTS BREAKDOWN
22
Models CF26PT and CF26NT
ILLUSTRATED PARTS
BREAKDOWN
MODELS CF26PT (SHOWN)
AND CF26NT
1
18
19
10
16
9
11
4
20
8
5
7
12
6
19
13
19
14
3
17
15
For more information, visit www.desatech.com
For more information, visit www.desatech.com
19
19
2
111410-01C
Page 23
PARTS LIST
This list contains replaceable parts used in your heater. When
ordering parts, follow the instructions listed under ReplacementParts on page 26 of this manual.
This list contains replaceable parts used in your fireplace. When
ordering parts, follow the instructions listed under ReplacementParts on page 26 of this manual.
KEY
NO.PART NO.DESCRIPTIONQTY.
1102633-02Outer Casing Top1
2102624-02Outer Casing1
3099230-02Shoulder Screw12
4105631-01CKAssy. Hood Weldment1
5105258-01CKVertical Front, Left and Right Sides2
6105259-01Firebox Top1
7 **Firebox Wrapper1
8 **Bayfront Base1
9105421-01Heat Deflector1
10105409-01Fan Control Shield1
11-1105401-01Screen Rod1
11-2105440-01Screen Assembly1
12101386-02Hinge2
13 **Rivets8
14105262-01CKLouvered Door1
15 **Firebox Floor1
16098304-01Screw, #10 x 3/8"21
17105256-01CKBayfront Bottom Panel1
18M11084-26Hex Head Screws #10 x .3826
19105513-01CKCover, Screen Rod1
20-1105525-01Fiber Brick, Left1
20-2105524-01Fiber Brick, Rear1
20-3105526-01Fiber Brick, Right1
21105987-01Brick Liner Retainer2
Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply
original replacement part(s) call DESA Heating Products’ Technical Service Department at 1-866-672-6040 for referral information.
When calling DESA Heating Products, have ready
• your name
• your address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product or Parts Central (see
below). If they can’t supply original replacement part(s) call DESA
Heating Products at 1-866-672-6040 for referral information.
When calling DESA Heating Products, have ready
• model number of your fireplace
• the replacement part number
PARTS CENTRALS
These Parts Centrals are privately owned businesses. They have agreed to support our customer’s needs by providing original replacement
parts and accessories.
Baltimore Electric
1348 Dixwell Avenue
Hamden, CT 06514-0322
1-800-397-7553
203-248-7553
Parts Department
Portable Heater Parts
342 N. County Rd. 400 East
Valparaiso, IN 46383-9704
All States
219-462-7441
1-888-619-7060
Parts Department
sales@portableheaterparts.com
techservice@portableheaterparts.com
FBD
1349 Adams St.
Bowling Green, KY 42103-3413
270-846-1199
1-800-654-8534
Fax: 1-800-846-0090
franktalk@aol.com
Master Parts Distributors
1251 Mound Ave. NW
Grand Rapids, MI 49504-2672
616-791-0505
1-800-446-1446
Fax: 616-791-8270
www.nbmc.com
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108-2195
KS, MO, AR
816-842-3911
www.washerparts.com
East Coast Energy Products
707 Broadway
W. Long Branch, NJ 07764-1542
732-870-8809
1-800-755-8809
www.njplaza.com/ecep
Laportes Parts & Service
2444 N. 5th Street
Hartsville, SC 29550-7704
843-332-0191
Parts Department
Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687-0013
All States
803-879-3009
1-800-845-5301
cuisales@aol.com
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111410-01C
Page 27
OWNER'S REGISTRATION FORM
In order to provide better customer service for this and future purchases, we recommend that you register your product with us.
You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s
Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:
Brand:
Model:
Date Purchased:
Serial Number:
First Name: Last Name:
Address:
City:State:Zip: Country:
Home Phone: ( ) -
E-Mail:
Please answer the following questions to register your product with DESA Heating Products:
1. Where will the product be used?
❍ Living/Family Room ❍ Office/Warehouse ❍ Utility Shed/Outbuilding ❍ Garage ❍ Bedroom ❍ Bathroom ❍ Other
2. If you bought this product yourself, did you plan to purchase this type of product before going into the store? ❍ Yes ❍ No
3. Who selected the product? ❍ Male ❍ Female ❍ Both
4. What is the population of your area? ❍ Under 10,000 ❍ 10,000 to 25,000 ❍ 25,000 to 50,000 ❍ 50,000 to 100,000
❍ 100,000 to 250,000 ❍ Over 250,000
5. What is your primary source of heat? ❍ Propane (LP Gas) ❍ Fuel Oil ❍ Wood ❍ Natural Gas ❍ Electric ❍ Other
6. How was the product installed? ❍ Professional Installer ❍ Self ❍ Other
7. Cost of product excluding sales tax? $___________________
8. Cost to install product? $____________________
9. Type of store where product was purchased? ❍ Hardware ❍ Propane Dealer ❍ Natural Gas/Utility Co. ❍ Home Center/Builder’s Supply
❍ Fireplace or Hearth Shop ❍ Farm Store ❍ Other
10. What motivated you to buy this product? ❍ Sudden Cold Weather ❍ Replace Older Model ❍ D.I.Y. Home Project
❍ Emergency Back-Up Heat ❍ Heater was on Sale ❍ Energy Savings/High Efficiency ❍ Construction Project ❍ Other
11. How did you learn about this product brand? ❍ Advertising ❍ Relative or Friend ❍ Store Display ❍ Other ________________________
12. Level of Education of Purchaser: ❍ Some High School ❍ Completed High School ❍ Completed College ❍ Completed Graduate School
13. Age of Purchaser: ❍ Under 20 ❍ 20 - 29 ❍ 30 - 39 ❍ 40 - 49 ❍ 50 - 59 ❍ 60 or Over
14. Buyer’s total annual household income: ❍ Under $15,000 ❍ $15,000 to $19,999 ❍ $20,000 to $34,999 ❍ $35,000 to $49,999
❍ $50,000 to $74,999 ❍ $75,000 to $99,999 ❍ $100,000 and Over
15. Store where product was purchased:
Name: ______________________________________
City: _______________________ State: __________
16. In choosing this product, how important were the following:
Availability
Price
Brand Name
Overall Quality
Heat Output
Made in USA
Warranty
Local Service
Value for Price
Prior Brand Experience
Controls Location
Thermostat, Remote, or Manual Operation
Ease of Operation
Special Features
Salesperson’s Recommendation
Friend/Relative’s Recommendation
Portability
7 or 9 digit number located on product or identification tag.
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Page 28
28
TAPE
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
Postage
Required
For more information, visit www.desatech.com
For more information, visit www.desatech.com
TAPE
111410-01C
Page 29
ACCESSORIES
ACCESSORIES
29
29
Purchase these fireplace accessories from your local dealer or Parts
Central (see page 26). If they cannot supply these accessories call
DESA Heating Products’ Sales Department at 1-866-672-6040 for
referral information. You can also write to the address listed on the
back page of this manual.
EQUIPMENT SHUTOFF VALVE - GA5010
Equipment shutoff valve with 1/8" NPT tap.
THERMOSTATICALLY CONTROLLED BLOWER
KIT - GA3450T
Provides better heat distribution. Blower turns off and on automatically,
as needed. Complete installation and operating instructions included.
CABINET MANTEL WITH
BUILT-IN HEARTH BASE
Unfinished Hardwood Veneer
GMC46U
White Lacquer Finish
GMC47W
AUTO
OFF
ON
Medium Stained Oak Veneer
GMC45F
For use with fireplace. A hardwood mantel and hearth base offers
compact styling and completes the fireplace look. Available in a
white lacquer finish, medium stained oak, or an unfinished hardwood, ready to stain or paint. Complete assembly instructions
included. Three-sided trim kit included.
CABINET MANTEL WITH
FULL HEARTH BASE
Stained Oak Veneer
GMC60F
Walnut Stained Birch
Veneer - GMC62F
Unfinished Birch Veneer
GMC61U
The hardwood mantel and full hearth
base feature fluted legs and crown molding. Available in medium
stained oak, walnut stained hardwood, and unfinished hardwood,
ready to stain or paint. Complete assembly instructions included.
Three-sided trim kit included.
AUTO
OFF
ON
BRASS ACCENT TRIM - GA6095
Optional four-sided trim kit for bu ilt-in installations. Provides a
finished appearance covering rough edges of wall opening.
BRASS ACCENT TRIM - GA7092 (Not Shown)
Optional two piece trim kit for the Bayfront Fireplace. Easily screws
to fireplace front. Provides an upscale appearance.
CLEANING KIT - CCK (Not Shown)
Your vent-free gas appliance requires regular cleaning and maintenance to prevent performance problems. This kit gives you the tools and
instructions to make it easy to clean all critical areas of your appliance.
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111410-01C
CORNER MANTEL WITH
FULL HEARTH BASE
Stained Oak Veneer
GMC64F
Unfinished Birch Veneer
AUTO
OFF
O
GMC63U
Space-saving mantel and full hearth
base corner design offers classic styling. Available in stained oak or unfinished hardwood, ready to stain or paint. Complete assembly instructions included. Three-sided trim kit included.
N
INFORMATION VIDEO - 108917-01
A care and maintenance video is available by calling 1-866-672-6040.
You may also email your request to productsupport@desaint.com.
Page 30
30
WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We make
no other warranty, expressed or implied.
LIMITED WARRANTY
VENT-FREE GAS BAY FRONT FIREPLACE
DESA Heating Products warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase,
provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under
this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this fireplace to proper operating
condition and an allowance for labor when provided by a DESA Heating Products Authorized Service Center. Warranty part(s) MUST be obtained
through authorized dealers of this product and/or DESA Heating Products who will provide original factory replacement parts. Failure to use original
factory replacement parts voids this warranty. The fireplace MUST be installed by a qualified installer in accordance with all local codes and instructions
furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a
result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and
any and all such other costs related to repairing a defective fireplace will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS
EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND
ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
TO TWO (2) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA HEATING PRODUCTS’ LIABILITY
IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA HEATING PRODUCTS SHALL NOT BE LIABLE FOR
ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages,
so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
www.desatech.com
111410 01
NOT A UPC
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111410-01
Rev. C
06/03
111410-01C
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