Pro-XMP
Pro-XMP Operator’s Manual
Model Number: 605-0102/XMP/A
Revision: A
This page is intentionally without content.
Rev. A, July 2018
Page ii Pro-XMP Operator’s Manual
Rev. A, July 2018
© Copyright 2018 by DEMTECH Services, Inc.
All Rights Reserved
Scope of Manual:
This manual contains procedures for safety, general unpacking,
set-up, and operation of your DEMTECH Services, Inc. Pro-XMP Extrusion Welder.
The text of this publication, or any part thereof, may not be reproduced or transmitted in any
form or by any means, electronic or mechanical, including photocopying, recording, storage in
an information retrieval system, or otherwise, without prior written permission of DEMTECH
Services, Inc.
Notice
Patents have been granted and/or patent applications are pending or are in the process of
preparation on all DEMTECH Services, Inc. developments.
The material in the manual is for informational purposes only and is subject to change without
notice.
DEMTECH Services, Inc. assumes no responsibility for any errors that may appear in this
manual.
Printed in the USA
Manual Number: 605-MANUAL/PRO-XMP, Revision: A
DEMTECH Services, Inc.
6414 Capitol Avenue Diamond Springs, CA 95619 U.S.A.
Telephone: (530) 621-3200
Toll Free: (888) 324-9353
Fax: (530) 621-0150
Web Site:
www.demtech.com
Pro-XMP Operator’s Manual Page iii
Rev. A, July 2018
Table of Contents
1
SAFETY PRECAUTIONS.........................................................................................2
2
GENERAL SAFETY & MAINTENANCE INFORMATION ...............................3
2.1Intended Use ................................................................................................3
2.2Maintenance ................................................................................................3
3
GENERAL PRODUCT DATA..................................................................................4
4
OPERATING ENVIRONMENT ..............................................................................4
5
SITE PREPARATION ...............................................................................................4
6
UNPACKING & INSTALLATION INSTRUCTIONS ..........................................5
6.1Unpacking and Preparation .........................................................................5
6.2Electrical Plug Connection ..........................................................................6
6.3Generator Recommendations ......................................................................8
7
WELDER CONTROLS .............................................................................................8
7.1Recommended Temperature Settings ..........................................................9
7.2Setting Pre-Heat Temperature .....................................................................9
7.3Setting Plastic Heat Temperature ................................................................9
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Rev. A, July 2018
8
WELDER SET-UP & OPERATION ........................................................................10
8.1Set-Up Preparation ......................................................................................10
8.2Start a Weld .................................................................................................12
8.3During a Weld .............................................................................................13
8.4Stop a Weld .................................................................................................13
8.5Between Welds ............................................................................................13
8.6Checking the Output Temperature ..............................................................14
8.7Changing the Welding Shoe ........................................................................15
9
FACTORY SERVICING ...........................................................................................17
10WELDER WIRING DIAGRAM ...............................................................................17
11WELDER PRODUCT WARRANTY .......................................................................19
Pro-XMP Operator’s Manual Page v
Rev. A, July 2018
1 Safety Precautions
Safety precautions for operating personnel and equipment:
WARNING 1: Operating personnel should perform only the procedures described and
recommended in this manual. Only qualified service personnel familiar with electrical
shock hazards and mechanical entanglement hazards present inside the equipment should
perform disassembly or corrective maintenance of the equipment.
WARNING 2: To avoid shock hazards, the equipment must be grounded with an adequate
earth ground in accordance with local and national electrical codes.
WARNING 3: The locations of potentially dangerous voltages and other hazards are
identified and labeled on the equipment. Be careful to observe these warnings when installing,
operating, maintaining or servicing the equipment. Observe all warnings in this manual.
WARNING 4: Make sure to turn off the equipment power and remove the ~ (AC) line cord
from the power outlet before attempting to service the equipment. Do not perform service
unless you are qualified and trained to do so.
WARNING 5: This product is intended for operator attended operation only. This product
should never be left unattended at any time while it is plugged in and the power is turned on.
Incorrect use of the product such as overheating of the material can present a fire and explosion
hazard, especially near combustible materials and explosive gases.
WARNING 6: This product is intended for operation in dry environments only. Higher
humidity environments should be kept non-condensing by avoiding large temperature swings.
WARNING 7: Do not touch the main housing, air nozzle and/or output molten material when
they are hot as they can cause burns. After use allow sufficient time for the product to cool to
room temperature before handling and stowing. Do not point or direct the hot air flow and the
output molten material in the direction of personnel.
CAUTION 1: Observe the precautions given on the equipment and within this manual to
prevent damage to the equipment.
CAUTION 2: Before connecting the equipment to its electrical power source, check that the
~ (AC) voltage, frequency and current to be supplied to the equipment are correct and
match the serial plate affixed to the system.
CAUTION 3: Use proper handling and packaging procedures for Electro-Static Discharge
(ESD) sensitive Printed Circuit Boards (PCB’s). Assume that all PCB’s are sensitive to
potential damage from ESD.
CAUTION 4: Unauthorized personnel should not remove from the equipment those panels or
covers that are provided for protection and/or require a tool to remove.
Page 2 Pro-XMP Operator’s Manual
Rev. A, July 2018
2 General Safety & Maintenance Information
The DEMTECH Services, Inc. Pro-XMP Thermoplastic Extrusion Welder, hereinafter
referred to as the Pro-XMP or welder, is a high temperature and voltage piece of equipment.
Always disconnect the power source before performing any service and/or maintenance
procedures on the welder. Never lift, pull or carry the welder by the power cord or
electrical connection. Always maintain slack in any extension cords connected to the
welder while in operation to avoid damage to the power connections. At all times while
operation the welder keep hands, fingers and other body parts well clear of the heating
element and related mounting components. Always use the Pro-XMP in a well-ventilated
area when welding materials such as PVC which can produce toxic fumes. Do not inhale
toxic fumes when present. Do not operate near flammable materials of any kind. Do not
apply flammable materials, including liquids, to seam area. Allow welder to cool to room
temperature, at least 15 minutes, before returning to the shipping/storage case. Protect
welder from exposure to rain or standing water. Never attempt to weld in standing water.
2.1 Intended Use
The Pro-XMP is intended as professional use equipment and is not intended for sale to the
general public. The total input power of the Pro-XMP is specified as greater than
1 kW although in lightly loaded conditions the actual power may be less than 1 kW.
The Pro-XMP has been manufactured utilizing the latest technology and current safety
standards and regulations. However, improper use or abuse may lead to hazardous
conditions for the user or other personnel or cause damage to the welder.
Always keep this manual with the welder at or near the location where the Pro-XMP is
being used so that it can be referred to quickly and easily.
The technician assigned to operate this welder must have read through and become
familiar with this manual, particularly all safety information, before operating the ProXMP.
No changes and/or modifications shall be made to the Pro-XMP especially as it relates to
safety.
2.2 Maintenance
Maintenance, inspection and adjustment of the Pro-XMP shall only be carried out by
qualified personnel. Before removing or installing spare parts or performing other repair
operations to the welder, consult DEMTECH Services, Inc. or your authorized
DEMTECH service center for advice on proper procedures. This will help insure a safe
and successful outcome. Always make sure all screw connections are tight before
attempting to operate the welder after maintenance and/or repair procedures. Also make
sure all covers, guards, and other safety devices have been fully reinstalled before use.
Pro-XMP Operator’s Manual Page 3
3 General Product Data
The DEMTECH Services, Inc. Pro-XMP Thermoplastic Extrusion Welder, hereinafter
referred to as the Pro-XMP or welder, dramatically speeds the welding of plastic sheet
materials utilizing molten plastic. This function, combined with its simple construction
and easy-to-use controls, makes performing welding tasks very efficient. With minimal
setup, the welder speeds up processing time while providing a very rugged and reliable
welder. You can be assured that the Pro-XMP has been built using the highest quality
materials available which include billet aluminum and ground and hardened steel.
DEMTECH Services, Inc. strives to make our welders easy to use and built to last. Just
like all other DEMTECH Services, Inc. products, even a first-time user will be productive
in minutes.
4 Operating Environment
The Pro-XMP is intended to be operated within the following environmental ranges and
conditions. Operating the welder in environments which are less than or greater than the
nominal values listed can adversely affect performance.
Temperature ...............+32 to +100° Fahrenheit (F); 74° F Nominal
....................................(+0 to +38° Centigrade (C); 23°C Nominal)
Humidity ....................0 to 90% (non-condensing); 45% Nominal
Elevation ....................0 to 7,000 Feet; 2,000 Feet Nom
....................................(0 to 2,134 meters; 610 meters Nominal)
Rev. A, July 2018
5 Site Preparation
Before proceeding with the unpacking and installation instructions in the following
section(s) make sure the work site is prepared and ready to use the Pro-XMP. You should
have an adequate power source capable of providing clean Alternating Current (AC) power
at 220-240 Volts at the rated current. Refer to the welder serial plate affixed to the front
side of the controller housing for the voltage and current requirements of your welder. The
install and use area should be clean, dry and free of debris and provide adequate working
area to allow efficient and effective use of the welder.
Carefully follow the detailed unpacking and installation instructions provided in this
manual.
Page 4 Pro-XMP Operator’s Manual
Rev. A, July 2018
6 Unpacking & Installation Instructions
This section contains instructions for the unpacking, placement and installation of the ProXMP. Carefully review the following information, sub-sections and each procedure before
beginning unpacking and installation of the welder.
The Pro-XMP comes complete in a sturdy, reusable, portable shipping/storage case. The
custom foam inserts protect the welder from damage during shipping and storage and
should always be left inside the case. When the welder is out of the case, make sure to
keep the lid closed to avoid dirt, dust, debris and/or water from getting inside. The welder
must be removed from the case and placed onto the work site for use. When not in use,
the Pro-XMP should always be stored in the shipping/storage case to protect it from the
elements and potential damage.
Note: The welder illustrated in this manual shows ALL available features for the
Pro-XMP, therefore, your welder may vary slightly in appearance from that depicted.
6.1 Unpacking and Preparation
a. Before opening the shipping/storage case for the first time and unpacking the welder,
inspect the outside of the case thoroughly for any signs of mishandling or damage
during shipping. Report any damage to the shipping carrier immediately and do not
proceed with unpacking. You should consult your administration concerning claims
for shipping damage. Please notify DEMTECH Services, Inc. or your authorized
DEMTECH distributor where the product was purchased in the event of any shipping
damage.
b. Unlatch and open the shipping/storage case lid and inspect inside the case and the
welder thoroughly for any signs of mishandling or damage during shipping. Report
any damage to the shipping carrier immediately and do not proceed with unpacking.
You should consult your administration concerning claims for shipping damage.
Please notify DEMTECH Services, Inc. or your authorized DEMTECH distributor
where the product was purchased in the event of any shipping damage.
c. Make note of the orientation of the welder and packing foam inserts inside the shipping
case to facilitate repackaging the welder after use.
d. To avoid injury to personnel and/or damage to the welder, be sure to use adequate care
when lifting and removing or lowering and replacing the welder into the
shipping/storage case.
Pro-XMP Operator’s Manual Page 5
Rev. A, July 2018
e. The welder must be removed from the shipping/storage case and placed in an
appropriate location suitable for the welding you intend to perform.
6.2 Electrical Plug Connection
a. The Pro-XMP is supplied with a power cord, which is permanently connected to the
bottom side of the controller housing. Depending on the intended country of use, the
plug at the other end of the power cord will vary but, in all cases, must be rated for the
voltage and current requirements of the welder. It is highly recommended to use a
twist-lock or twist-to-connect type plug with a permanent ground connection. Refer to
the welder serial plate affixed to the front of the controller housing for the voltage and
current requirements of the welder. Install the power cord plug into an appropriate
electrical outlet supplying the proper ~(AC) power. In all cases the connection should
only be made to a circuit with a maximum 20A breaker rating.
b. Verify basic operation of the Pro-XMP before proceeding with the remainder of the
installation. The welder main power rocker switch is white and is located on the front
of the controller housing (see Figure 6.1). Toggle the switch to "I" to turn ON the
welder. Toggle the switch to "O" to turn OFF the welder.
Page 6 Pro-XMP Operator’s Manual
Figure 6.1
Rev. A, July 2018
m
m
c. Turn ON the welder. The two temperature controller displays should turn on. Use
caution because depending on welder configuration the pre-heat blower motor may
start and hot air may exit the pre-heat nozzle. Use caution as the exhaust air can be
very hot. This procedure verifies the Pro-XMP is receiving suitable power and the
welder is functioning properly. If the displays power-up as described you are now
ready to operate the welder. If the welder does not power-up as described please
contact DEMTECH Services, Inc. or your authorized DEMTECH service center.
d. The operating voltage requirement for the Pro-XMP is 220-240 Volts ~ (AC) only.
This operating voltage range refers to the actual voltage as measured at the welder
power cord plug after any extension cords while operating the welder under load. The
following procedure should only be performed by a qualified electrician. To measure
the voltage under load, connect the welder to any extension cord(s) to be used and the
proper ~ (AC) source which may be an in-field generator supplying the power. If
applicable, start the generator then turn the welder power switch to the ON position.
Turn on the “Pre-Heat” and “Plastic Heat” heaters. Wait for the “Ready to Run” timer
to expire. Power the drill motor utilizing the trigger switch. Next, carefully separate
the plug at the end of the welder power cord just enough to expose the prongs but
without disconnecting the power. Using a digital volt meter measure the voltage under
load between the prongs. The measured value must be between 220 and 240 Volts ~
(AC).
Electrical Extension Cords
The Pro-XMP is capable of welding very long seams. This ability may warrant the use of
electrical extension cords. It is imperative to consider the length and wire gauge of any
extension cord used, as these factors will ultimately determine the actual welder operating
voltage. Extension cords should be a minimum of 12 gauge and regardless of overall length
should have a minimum number of plug connections. Table 6.2 lists extension cord gauge
and length recommendations.
3-Wire
Conductor Size
Length
10 AWG
(5.3 m
2
500 Feet
(152 meters)
Table 6.2 Maximum recommended extension cord lengths.
3-Wire
12 AWG
)
(3.3 m
2
)
250 Feet
(76 meters)
Pro-XMP Operator’s Manual Page 7
6.3 Generator Recommendations
When operating the Pro-XMP using house power from a building circuit use the
appropriate plug and power cord configuration. When in-field generators are used they
must be rated for a minimum of 5,000 watts, however a rating of 6,500 watts or more is
highly recommended in order to obtain the best welder performance and temperature
control. As a rule, higher wattage generators provide better welder performance. Keep in
mind that the length and wire gauge of any extension cord being used combined with the
capacity of the generator ultimately determines the operating voltage and therefore welder
performance.
7 Welder Controls
The Pro-XMP utilizes two temperature controllers located on the main control panel. The
left controller operates the Pre-Heat temperature and the right controller operates the
Plastic Heat (Barrel/molten rod) temperature (see Figure 7.1)
Rev. A, July 2018
Page 8 Pro-XMP Operator’s Manual
Figure 7.1
Rev. A, July 2018
7.1 Recommended Temperature Settings
Pre-Heat and Plastic Heat temperature settings will vary due to the wide range of variables
that can be experienced in the field. For example, ambient temperature, sheet material
type, temperature and thickness, wind conditions and other factors are all variables that
impact the appropriate temperature settings. These factors make it impractical to create a
chart that can universally cover all these varying conditions: Therefore, we recommend
contacting DEMTECH Services, Inc. or your authorized DEMTECH distributor where the
product was purchased to receive guidance for appropriate settings.
7.2 Setting Pre-Heat Temperature
The left temperature controller regulates the Pre-Heat temperature. The current Pre-Heat
temperature set point is displayed on the smaller green digits to the right of the controller
display. The actual Pre-Heat temperature is displayed on the larger green digits to the left
of the controller display. To adjust the set point, press the up or down arrow buttons. Once
the set point has been adjusted to the desired temperature, allow approximately five
minutes for the Pre-Heat temperature to rise or fall and stabilize at the new set point.
7.3 Setting Plastic Heat Temperature
The right temperature controller regulates the Plastic Heat temperature. The current Plastic
Heat temperature set point is displayed on the smaller green digits to the right of the
controller display. The actual Plastic Heat temperature is displayed on the larger green
digits to the left of the controller display. To adjust the set point, press the up or down
arrow buttons. Once the set point has been adjusted to the desired temperature, allow
approximately five minutes for the welder Barrel temperature to rise or fall and stabilize at
the new set point before attempting to feed welding rod. The Pro-XMP is equipped with
electronic cold start protection, which prevents activation of the drill motor until a proper
operating temperature has been reached. Feeding welding rod before the welder Barrel
temperature has reached set point can cause damage to the drive motor unit.
Pro-XMP Operator’s Manual Page 9
8 Welder Set-Up & Operation
The initial set-up of the Pro-XMP is by far the most critical aspect for proper welder
operation. Proper set-up not only leads to quality welding results but also minimizes wear
and tear on the welder itself. Improper adjusting of the welder can result in excessive wear
on critical components.
8.1 Set-Up Preparation
The procedures described in the following sections cover the initial set-up required for
welding. Initial operations must be made while the welder is at room temperature.
Install the desired welding shoe onto the end of the welder and orient the shoe and pre-heat
shield as necessary for the welding to be performed (refer to Section 6.6).
Adjust the grip handle to the best position for the welding to be performed (see Figure 8.1).
Loosen the handle by gripping it and twisting counter-clockwise. This will loosen the
handle clamp. Position the handle within its 180° swing and tighten the handle clamp by
twisting the handle clockwise.
Rev. A, July 2018
Page 10 Pro-XMP Operator’s Manual
Rev. A, July 2018
Figure 8.1
The welder contains a cold start protection feature that prevents operation of the drill
motor before the welder has reached the proper operating temperature. To prepare the
welder for operation set the Pre-Heat and Plastic Heat temperatures. These settings will
vary depending on the material to be welded and the ambient environment. Operating
experience will dictate the proper setting. Once set turn ON the Pre-Heat and Plastic Heat
by switching the toggle switches on the welder front panel.
Pro-XMP Operator’s Manual Page 11
Rev. A, July 2018
8.2 Start a Weld
Once the welder has stabilized at the operating temperature insert the end of the welding
rod into the feed port while simultaneously powering the drill motor (see Figure 8.2). Once
the welding rod has been started it will continue to self-feed as you weld. The welder drill
motor should only be operated when welding rod is being continuously fed into the welder
and should never be run dry. Direct the pre-heat nozzle toward the area to be welded.
Pre-warm the welding zone with back-and-forth movements of the welder tip. Position the
welder on the prepared welding zone and operate the drill motor trigger switch.
Welding Rod Feed Port
Page 12 Pro-XMP Operator’s Manual
Figure 8.2
Rev. A, July 2018
8.3 During a Weld
Keep the welding rod being fed into the welder clean and dry. Foreign material such as
dust, dirt, sand and water droplets introduced into the feed port can cause premature wear
to the welder.
For long welds the Pro-XMP drill motor has a locking pin which allows you to lock the
drill motor trigger switch in the ON position.
Further adjustments of the Pre-Heat and Plastic Heat temperatures may be required.
8.4 Stop a Weld
To stop welding either release the drill motor trigger or if trigger is locked “ON” pull and
release trigger to stop.
If there is going to be a short pause before the next weld clear the excess molten plastic
from the tip of the shoe to prevent it from cooling and inadvertently blocking the welder
output. If there is going to be a long pause before the next weld it is recommended that the
welding rod be cut at the feed port and the plastic within the barrel run out the nozzle. This
procedure should also be followed before shutting down the welder in preparation for
cooling and storage.
8.5 Between Welds
After the drill motor is stopped if there is going to be a short pause before the next weld,
clear the excess molten plastic from the tip of the shoe to prevent it from cooling and
inadvertently blocking the welder output. Take caution as the plastic is hot. Use a pair of
pliers with insulated handles to perform this procedure. Grab the tip of extrudate
protruding from the welding shoe and pull. This will remove a small plug of semi-cooled
extrudate with a bit of molten plastic at the end.
With the Plastic Heat enabled the plastic inside the barrel will continue to melt. If the
welder sits idle between welds for 30 seconds or more this causes the plastic in the barrel
to become “overheated”. Before beginning the next weld, it is important to purge this
overheated plastic from the barrel. This should be done off to the side of the work area by
activating the drill motor for a sufficient period to push out any “old” plastic and refill the
barrel with “new” plastic. This procedure assures good and consistent welds throughout
the work shift.
Pro-XMP Operator’s Manual Page 13
Rev. A, July 2018
8.6 Checking the Output Temperature
The temperatures of the extruded material and pre-heat air stream should be verified at
regular intervals while performing welds over an extended period. An appropriate highspeed electronic temperature meter with matching temperature probes must be used when
performing these measurements. To measure the extruded material temperature, place the
probe up into the nozzle opening at the center of the output stream. To measure the preheat air stream temperature, place the probe up into the slot on the top of the shoe
underneath the shield at the center of the output stream (see Figure 8.3).
Pre-Heat Air Stream
Temperature
(up inside opening
by 1/8" to 1/4")
Extruded Material Temperature
(up inside opening by 1/8" to 1/4")
Page 14 Pro-XMP Operator’s Manual
Figure 8.3
Rev. A, July 2018
8.7 Changing the Welding Shoe
Make sure to turn off the Pre-Heat and Plastic Heat, allow the extruder to cool to room
temperature then remove the ~ (AC) line cord from the power outlet before attempting to
service the equipment. Do not perform service unless you are qualified and trained to do
so.
a. Using a 5mm hex wrench remove the two socket head cap Screws, part number
605-018, from the Teflon Shoe Assembly. The Shoe Assembly may be one of the
following: TS-605-B/A, TS-605-60/A or TS-605-0500/A (see Figures 8.4 and 8.5).
2X P/N 605-018
Pro-XMP Operator’s Manual Page 15
Figure 8.4
Rev. A, July 2018
b. Remove the Shoe Assembly from the Nozzle, part number 605-017. Due to melted
plastic material buildup removal may require strong twisting clockwise-tocounterclockwise, wiggling from side-to-side and substantial pulling force to remove
(see Figure 8.5).
P/N 605-017
c. Clean any residual melted plastic material from the Teflon Shoe Assembly and Nozzle
to facilitate and ease reinstallation of the new Shoe Assembly.
d. Install the new Teflon Shoe Assembly in the reverse order.
Page 16 Pro-XMP Operator’s Manual
Figure 8.5
Rev. A, July 2018
9 Factory Servicing
In the event your Pro-XMP should require factory service, the entire welder needs to be
returned to the factory. Refer to the following step for preparing the Pro-XMP for return.
Carefully pack the Pro-XMP in the reusable portable shipping/storage case provided with
the welder for return to DEMTECH Services, Inc.’s factory for service. Unless previous
arrangements are made, shipping charges and insurance are the responsibility of the
customer. Ship the packaged Pro-XMP to DEMTECH Services, Inc. at:
DemTech Services, Inc
Ship to address: 6414 Capitol Avenue
Diamond Springs, CA 95619
U.S.A.
10 Welder Wiring Diagram
Refer to Diagram 10.1 for the Pro-XMP Welder Wiring Interconnect Diagram.
Pro-XMP Operator’s Manual Page 17
Rev. A, July 2018
Page 18 Pro-XMP Operator’s Manual
Diagram 10.1
Rev. A, July 2018
11 Welder Product Warranty
Refer to the following page for the DEMTECH Services, Inc. product warranty.
Pro-XMP Operator’s Manual Page 19
Rev. A, July 2018
Warranty
DEMTECH Services, Inc. warrants all equipment of its manufacture to be free from defects in
materials, workmanship, mechanical parts, and labor for a period of one year from the date of shipment
to the original buyer and ninety days for electrical. This warranty excludes normal wear items such as
gears, bearings and chains. The liability under this warranty is limited to replacement parts and labor
on equipment when the equipment is returned prepaid to the factory or its authorized service center with
prior authorization from DEMTECH Services, Inc., and upon examination by DEMTECH Services, Inc.,
is determined to be defective. At DEMTECH Services, Inc.'s option, a service representative may be
dispatched to the equipment location.
As an additional protection, DEMTECH Services, Inc. warrants that for a period of 90 days from the
date of shipment to the original buyer, pending prior authorization from DEMTECH Services, Inc., there
will be no charge for service related shipping of parts and/or equipment or for authorized travel of a
service representative to the equipment location. After 90 days, all costs incurred for shipping the
equipment or parts thereof or for travel are the responsibility of the buyer. Our warranty for this equipment
is rendered void if the unit has been repaired, taken apart or modified, or attempted to be, unless such
actions have been taken in accordance with written instructions received from DEMTECH Services,
Inc. The warranty is also void if the equipment has been subjected to abuse, accident or other abnormal
conditions.
IF ANY FAULT DEVELOPS,
THE FOLLOWING STEPS SHOULD BE TAKEN:
1.
Notify DEMTECH Services, Inc. by calling 1-888-324-9353. Overseas customers should contact
the local DEMTECH authorized service center. Please be prepared with the model number, serial
number and full details of the difficulty. Upon receipt of this information, service data or shipping
instructions will be provided by DEMTECH Services, Inc. Do not return the unit for repair without
first contacting the factory or its representative for instructions.
2.
After the initial 90 day period, on receipt of shipping instructions, forward the equipment prepaid
to the factory or its authorized service center as instructed. If requested, an estimate of the
charges will be made before work begins, especially with those cases where the DEMTECH Services,
Inc. product is not covered by the warranty.
3.
If the original carton and packing are not available, the product should be packed in a container
with a strong exterior and surrounded by a protective layer of shock-absorbing material.
DEMTECH Services, Inc. advises returning the equipment at full value to the carrier.
DEMTECH Services, Inc. reserves the right to make changes in design at any time without incurring
any obligation to install the same changes on units previously purchased.
This warranty states the essence of the obligations or liabilities on the part of DEMTECH Services, Inc.
THE FORMAL, COMPLETE AND EXCLUSIVE STATEMENT OF DEMTECH SERVICES, INC.’S
WARRANTY IS CONTAINED IN ITS QUOTATIONS, ACKNOWLEDGEMENTS AND INVOICES.
DEMTECH Services, Inc. neither assumes, nor authorizes any person to assume for it, any liability in
connection with the sale of its equipment other than those set forth herein.
Page 20 Pro-XMP Operator’s Manual
Rev. A, July 2018
END OF OPERATOR’S MANUAL
Pro-XMP Operator’s Manual Page 21
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