The Titan ware wash system controls all chemical delivery functions for dish machines and similar warewash
applications. The system has an advanced power supply that will accept 100V–250V 50/60Hz. The Titan
responds to detergent and rinse triggers in the rang e of 20V–500V 50/60Hz. The Titan
simple installation, set up, and operation. The Titan has an Auto Switchover
from Concentration to Probeless. This Auto Switchover feature virtually eliminates service calls.
feature that allows automatic switching
has been designed for
Warnings
Installation of DEMA products must meet all applicable electrical codes and regulations established
by national, city, county, parish, provincial or other agencies. It is possible that electrical codes and
regulations require that a certified electrical contractor or engineer perform the electrical installation.
For questions, contact a certified electrician.
ALL ELECTRICAL POWER MUST BE TURNED OFF TO THE DISPENSER AND TO
THE APPLIED MACHINE.
All installations must conform to local plumbing codes and use approved backflow prevention
devices. A pressure indicating tee is to be installed with existing faucets according to local
plumbing codes in the state of Wisconsin and any other state that requires the use of a pressure
indicating tee.
ALWAYS WEAR PROTECTIVE CLOTHING AND EYEWEAR WHEN WORKING WITH
Main Power 100 VAC – 250 VAC 50/60 Hz 1.5 A
Trigger Signals 20V – 500V 50/60 Hz
Motors/Solenoid Valves 24VDC
Case Material ABS
Weight 3.8 kg 8.5 lbs
Max. Altitude 2000 M 6500 ft
Environmental Temp 0-40°C 32-104°F
Installation Category II
Pollution Category II
Overall Size
Bulkhead Fitting with Liquid Feed
Injection Elbow ¼”
20 ft. x 1/8”ID LDPE (detergent)
16 ft. x 1/16”ID Vinyl (rinse/san)
For Indoor Use Only
T-812-LL
T-812-DL
T-813-LLL
T-813-DLL
1 1
1 1 1 1 1 2 1
2
I-1024 Page 2 of 16
Rev. F-37091 7/26/11
Page 3
Parts List
NO. QTY. DEMA NO. DESCRIPTION
1 1 81-118-31 CONTROL BOARD AND DISPLAY ASSY.
2 1 81-118-11-2 TRIGGER BOARD WITH TERMINAL BLOCK
3 1 81-118-35 POWER SUPPLY (includes 84-125-7 power supply cable)
4 1 81-187-1 MOUNTING BRACKET
5 1 81-359-1 TITAN II HOLE PLUG AND FITTING KIT
6 1 81-118-29-2
7 1 81-360-1 TITAN II LABEL KIT
8 1 81-118-12 TRIGGER CABLE REPLACEMENT KIT
MOTOR AND DETERGENT PUMP HEAD ASSEMBLY - 60 RPM
SOLENOID VALVE KIT (For T-811-D, T-812-DL, T-813-DLL)
TRIGGER/POWER CABLE
MAGNETIC FIELD READER KIT (SEE PAGE 5 FOR INFO)
INDUCTIVE PROBE KIT (SEE PAGE 5 FOR INFO)
PRODUCT ALARM SENSOR KIT (SEE PG 14 FOR INFO)
KIT INCLUDES: VALVE, BRACKET,
COVER, AND MOUNTING SCREWS
I-1024 Page 4 of 16
Rev. F-37091 7/26/11
Page 5
Installation
WARNING: Installation of DEMA products must meet all applicable electrical codes and regulations
established by national, city, county, parish, provincial or other agencies. It is possible that electrical
codes and regulations require that a certified electrical contractor or engineer perform the electrical
installation. For questions, contact a certified electrician.
ALL ELECTRICAL POWER MUST BE TURNED OFF TO THE HEATING ELEMENTS AND DISH
MACHINE PRIOR TO BEGINNING INSTALLATION.
UNIT MUST BE PROPERLY GROUNDED (EARTHED).
Dish Room Survey
Prior to installation, take a complete survey of the dish room. Determine the desired placement of the Titan and
chemicals. Also, determine how the electrical connections will be made. Main power and trigger cords must run
through a nonmetallic ½” conduit system.
Mounting the Titan
1. Remove the Mounting Bracket from the dispenser.
2. Mount the bracket in an appropriate place on the wall, away from splashing and steam from the machine.
3. Slide the dispenser onto the bracket and attach the secure screw on the bottom of the dispenser.
Setting up the Titan and the Dish Machine
1. Locate the electrical connection point. The input power may be 100V – 250V 50/60Hz. Check with the
2. Properly ground the dispenser to Earth ground.
3. If the Titan will be operating in the concentration mode locate the proper position for the DEMA C-
4. Install the detergent injection bulkhead (80-55) fitting above the probe (if a probe is used) to obtain a rapid
5. Install the rinse line injection fitting (904-8T) into the rinse line tap provided by the manufacturer of the
6. Install the sanitizer injection fitting (904-8KY) (if sanitizer is used) into the rinse line tap provided by the
Connecting the Chemical Tubing to the Titan
1. After mounting the dispenser, measure the length of tubing needed to go from the dispenser to the chemical
2. Cut the tubing to the length required and, if desired, place the pickup tube on the tubing before placing in
3. Measure the length of tubing needed to go from the dispenser to the chemical injection point on the
Wiring the Titan to the Dish Machine
The following diagram is included to help to install the wires in the correct places for proper power for the unit.
Magnetic Field Sensors - If trigger connection points cannot be established, the magnetic field sensors (82.23.1)
may be used in place of the trigger board and cable. The magnetic field sensors connect directly to the control board
in the trigger wire spots as shown on the wiring diagram. The magnetic field sensors can be placed on wash motors
or rinse valves to measure a magnetic field when the motors or valves are activated which will trigger the proper
pump or valve on the dispenser.
manufacturer of the machine to determine if there are dedicated terminals available for this installation.
12VIK probe or the Inductive Probe (82.28.1) in the wash tank. The probe must be installed below the
water level, normally 1”-2” from the bottom of the tank and must be kept away from heating elements,
pump intake, drains and incoming water supply.
reading of all chemicals entering the wash tank.
machine. If a tap is not provided, follow the manufacturer’s recommendations for installing this fitting.
manufacturer of the machine. If a tap is not provided follow the manufacturer’s recommendations for
installing this fitting.
containers. The detergent tubing (25.68.20) is opaque in color and has a larger inside diameter than the
rinse and sanitizer tubing (100.12.SV1) which is clear in color and has a small insid e diameter.
the chemical container.
machine. Cut the tubing to the length required to reach the chemical injection point on the machine.
WARNING: For safety purposes disconnect main power to the dish machine. Connect
power to the Titan per the dish machine manufacturer’s recommendations.
UNIT MUST BE GROUNDED (EARTHED).
I-1024 Page 5 of 16
Rev. F-37091 7/26/11
Page 6
)
)
)
)
BROWN–WASH TRIGGER (HOT
WHITE–WASH TRIGGER (RETURN
BLACK–RINSE TRIGGER (HOT
RED–RINSE TRIGGER (RETURN
GREEN –EARTH GROUND
DISH MACHINE
ELECTRICAL
CONNECTION
POINT
The following steps will help to insure the proper wiring of the unit. The unit should be triggered to power on from
the dish machine that it is being used in conjunction with. DEMA Engineering does not recommend powering the
unit separately from the dish machine. The following three steps will insure that the unit only receives power when
it is necessary to have power to run the setup that is programmed in the unit.
1. Connect power to the Titan per the dish machine manufacturer’s recommendations. Constant power
should be supplied to the Titan anytime the dish machine power is on.
Power to the Titan should not be supplied via the wash motor on the dish machine.
2. Connect the detergent trigger (brown and white wires)
manufacturer’s recommendations. The Titan should receive a detergent trigger any time the wash motor
is running.
3. Connect the rinse trigger (black and red wires)
recommendations. The Titan should receive a rinse trigger any time the rinse solenoid is powered.
The following is an internal wiring diagram for the unit.
to the dish machine per the dish machine manufacturer’s
to the dish machine per the dish machine
I-1024 Page 6 of 16
Rev. F-37091 7/26/11
Page 7
Initial Programming
Following in bold is the initial programming menu as it will appear in the display window. Pressing any key will
display the company name and illuminate the backlight. Use and to step between th e option s in the first ( bold)
column and then use enter to select the option and to step through the option selections to the right. Press enter
again to select the new option. If a key is not pressed within 10 seconds the company name will be disp layed and
the backlight will turn off. For helpful Titan Tips, see page 16. I902 lists the programmable values for all settings
DEMA Engineering
St. Louis, MO
LANGUAGE Idioma Idioma Langue
ENGLISH Portugues Espanol Francais
DETERGENT PRIME* DET. PRIME PRIMING DET. PRIME STOPPED
RINSE PRIME* RINSE PRIME PRIMING RINSE PRIME STOPPED
SANITIZER PRIME* SANITIZER PRIMING SANITIZER STOPPED
* A default timer of two minutes will stop the pump if it is not stopped manually.
DET SP INPUT *** DETERGENT STATUS DISPLAY
*** See explanation on page 13.
RACK COUNT 00000 (This is a view only record.) 0-49999
DESCALE DESCALE
ENTER TO START ** ENTER TO STOP
** Pressing enter inhibits all dispenser functions for three cycles for a door machine or until the detergent
trigger becomes inactive after three minutes accumulated run time for a conveyor machine. Pressing
ENTER during the de-scale cycle will terminate the de-scale mode.
NEW PROGRAM * SYSTEM ACCESS(SYSTEM ACCESS cannot be entered until
after
*This option will only be displayed if the dispenser has not been programmed the first time. If no key is
pressed for two minutes, NEW PROGRAM mode will be exited, the company logo will be displayed, and all
entries will be saved.
CONTROL MODE CONTROL MODE CONTROL MODE
AUTO SWITCHOVER CONCENTRATION PROBELESS
*Auto Switchover set-up requirements: for auto switchover to function properly the following must be done
correctly.
1. Turn on Auto Switchover.
2. Program the set point for concentration (probe) mode.
3. Program legitimateLegitimate probeless settings simulate titration results achieved in probe mode.
Initial Charge – amount of time (in sec) needed to reach a simulated set point with a clean tank
Recharge Time – amount of time (in sec) needed to maintain a simulated set point (top off)
Dwell/Door – how often to recharge, dwell is for conveyor mode and door is for machine
operations in door mode.
4. Alarm Delay – must be set for less than 2 times the initial charge. Recommended setting at 80% of 2
times the initial charge.
Example: If initial charge is 1 min or 60 sec then the recommended alarm delay is 1 min, 36 sec or
96 sec (60 sec x 2 x .8).
probless mode settings.
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Rev. F-37091 7/26/11
NEW PROGRAM is completed)
Page 8
SWITCHOVER ALARM SWITCHOVER ALARM (This allows a message to be displayed if
INACTIVE ACTIVE Auto Switchover is enabled and the control
switches from concentration to probeless. Setting it to inactive will inhibit the display.)
SWITCH MESSAGE (This allows the entry of a custom message to be
SERVICE
DISPENSER SOON
MACHINE TYPE MACHINE TYPE (This allows the selection of Door or Conveyor
CONVEYOR DOOR mode. The status may only be changed in
TRIGGER MODE TRIGGER MODE TRIGGER MODE TRIGGER MODE
DETERGENT/RINSE NO TRIGGER INPUT DETERGENT ONLY RINSE ONLY
NOTE: Four trigger options are available. DETERGENT/RINSE allows the traditional two trigger input.
RINSE ONLY, requires only a rinse trigger. Rinse functions operate normally and detergent functions occur
during the rinse trigger when using RINSE ONLY trigger. When using RINSE ONLY trigger in PROBELESS
mode, the wash trigger may be connected to the machine fill valve. When the fill valve becomes active, the
initial charge will be dispensed during the fill cycle. (v1.3 and later) DETERGENT ONLY, requires only a
detergent trigger. The detergent operates normally. In conveyor mode, the rinse runs with the trigger. In door
mode, the rinse additive is dispensed following the loss of the detergent trigger. NO TRIGGER INPUT, will
cause both the rinse and the detergent functions to run whenever there is power to th e dispenser.
DETERGENT/RINSE is the default mode.
DIRTY H2O ALARM DIRTY H20 ALARM Press “ENTER” and input time to indicate
INACTIVE ACTIVE how long dish machine should run before
alarm sounds.* (1 hr. min – 4 hrs. max)
* The dirty H2O alarm will ‘reset’ after the tank has been drained and refilled.
COMPANY NAME
DEMA Engineering
St. Louis, MO
NOTE: Pressing “ENTER” displays the current company name and allows it to be changed, letter by letter,
with the and keys (press and hold down to ‘fast cycle’). The empty ‘space’ is between the and !
symbols. Press Enter to save.
ALARM VOLUME
5 0 – 10
CONC. SET POINT (Concen tration set point default is 50)
FEED RATE (Controls the rate of approach to the set point to help control overshoot.
5 1 – 10 The default is 5.)
200 0 – 1000
ALARM DELAY (The time delay before a detergent alarm will sound in concentration mode. It
00:20 mm:ss starts when the concentration is below the set point and is not increasing. It may
be set from 5 seconds to 10 minutes. The default setting is 5 minutes.)
FEED LIMIT (The time delay from when the concentration alarm starts until the detergent
10:00 mm:ss pump is stopped. It may be set from 5 sec to 10 min. The default is 10 min.)
RECHARGE TIME (This is the time deterg ent will be dispensed in probeless mode after the initial
00:01 mm:ss charge is dispensed. This time is not used in the no trigger door mode. It may be
set from 1 sec to 5 min. The default is 1 second.)
displayed when a switch over occurs. Pressing
Enter displays the current message and allows it
to be changed, letter by letter, with the UP and
DOWN keys.
Programming mode. Conveyor is the default.)
(Insert your
company name here.)
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Rev. F-37091 7/26/11
Page 9
(Either DEAD CYCLES or DWELL TIME will display depending on Machine Type selected earlier)
DEAD CYCLES (Door machine only. Set for how many ‘dead cycles’ (or door closings) where
1 0-10 no detergent is dispensed. Detergent will dispense on the first cycle after the
DWELL TIME (Conveyor machine only. Set for how long the machine will run before
01:30 mm:ss adding a recharge. The default is 90 seconds.)
INITIAL CHARGE (This is the dispense time of the initial charge in probeless mode. The time is
00:20 mm:ss triggered by a main dispenser power interruption, the rinse limit being reached,
CHARGE CLOCK (Set this to how long the dish machine should be ‘off’ before an ‘initial charge is
01:00 hh:mm dispensed. It may be from 5 minutes to 16 hours. The default is 1 hour.)
(Everything in this block is displayed in Probeless Mode only. Otherwise continue below the block.)
DETERGENT ALARM DETERGENT ALARM
INACTIVE ACTIVE
DETERGENT TYPE DETERGENT TYPEDETERGENT TYPE
LIQUID DRY MANUAL
Note: When detergent type is liquid, the alarm is active, and the control is set to probeless, use a DEMA
82.15.1 Low Level Probe connected to the probe input.
DET. ALARM CAL. DET. ALARM CAL. CAL WATER ENTER CALIBRATING
DET. ALARM CAL. DET. ALARM CAL. DET. ALARM CAL. DET. ALARM CAL. CAL CHEM ENTER CALIBRATING SUCCESSFUL FAILED
NOTE: The DETERGENT ALARM CALABRATION setting is only available when the control mode is set to
probeless, the DETERGENT ALARM is active, and the detergent type is dry. This is used in conjunction with
a 581E bowl with sensor connections. Pressing enter prompts the user to place the detergent capsule in the
bowl with the lid on the capsule. When this is done pressing enter again causes water to be passed through the
bowl so that the control can measure the base conductivity. A calibration message is displayed. The control
then prompts the user to remove the lid from the chemical capsule and place it in the bowl. Pressing enter again
dispenses chemical so that the dispenser can measure the conductivity of the chemical/water mix. A calibration
message is displayed. If the two readings are sufficiently different, an alarm set point is calculated and a
success message is displayed. If the readings are the same, a fail message is displayed and the alarm is set to
inactive.
**The unit will ask for a set point to be entered. The set point should be somewhere between the concentration
of clean water and a full charge. It is recommended to be about 75% of the concentration at full charge. If the
concentration at full charge is 400, then it would be recommended to set the set point at 300.
RINSE SPEED (The speed of the rinse motor may be set from 0 to 100. The motor runs during
50 0 – 100% during adjustment. The default is 50.)
RINSE DELAY (This is the time from when a rinse trigger is received until the rinse pump starts.
0 0 – 15s It may be set from 0 seconds to 15 seconds. The default is 0 sec.)
RINSE LIMIT (This is the maximum time the rinse pump will be allowed to run. If the limit is
-- 15 – 70s active and reached, it will cause the next charge in probeless mode to be an
last dead cycle. The default is 1 dead cycle.)
an open probe when the detergent alarm is active and detergent type is set to
manual (v1.3 & later), or the charge clock time being reached. It may be set
from 1 sec to 10 min. The default is 15 sec.)
(Only displayed if alarm is active)
initial charge. It may be set from 15 sec. to 30 sec. Advancing beyond 30 sec.
causes the rinse limit to be inactive. The default for door machines is 18
seconds. The default for conveyor machines is inactive.
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Rev. F-37091 7/26/11
Page 10
RINSE LENGTH (The length of the rinse cycle for one rack. In a conveyor machine this is used
12 5 – 75s for the Rack Counter. Every time the rinse runs for this time a rack is counted.
In a door machine using only a detergent trigger, this is the length of the rinse
SANITIZER SPEED (The sanitizer speed may be set from 0 to100. The sanitizer pump is active
5 0 – 100% during adjustment. Setting the speed to 0 will cause other sanitizer settings to be
SANITIZER MODE SANITIZER MODE
RUN WITH RINSE RUN WITH DET.
ENTER NEW CODE ENTER PROG CODE LEFT ACCEPTS 0000 NEW CODE SAVED
0000 OTHER TO REJECT
SYSTEM ACCESS
This option will only be displayed if the dispenser has already been programmed. Press ENTER. You will be
prompted for an access code. If no key is pressed for 30 minutes, SYSTEM ACCESS mode will be exited, the
company logo will be displayed and all entries will be saved.
Code Reset
This is not a menu option and cannot be done from the keypad. If, for any reason, the codes are forgotten, the access
codes can be cleared. Turn the power to the dispenser off. Open the front cover of the dispenser. Take the four
screws out to lift the board out. There are two solder points on the back of the board. Connect them together with an
insulated wire and turn on the power. Next, turn the power back off. Remove the connection from the two solder
points. When the power is turned back on, the prompts will ask for a NEW PROGRAM. All of the program
previously input will be retained. When the Programming code is requested, it will default to 0000 and may be
reentered.
NOTE: All previous programs will NOT be erased.
Press at any of the submenu options to get to the System Access Menu.
External Alarm, (Aux. Alarm)
There are two .250” (6.4mm) spade terminals on the left side of the control board. There is a 24VDC output for an
external alarm (buzzer, relay, etc.). (+) is the top terminal, (-) is the bottom terminal.
When sitting idle, the control will display the company logo with the backlight off. When triggers are received, they
will be displayed with the backlight on for five seconds and then replaced with the company logo. The trigger
message(s) will be replaced with any alarm messages if alarms occur. The alarm messages will remain, with the
backlight on, until the alarms are cleared. An audible alarm will sound if there is an alarm condition and a trigger is
present. Pressing any key will mute the alarm until the next trigger. The alarm will automatically mute when
triggers are lost.
cycle following the loss of the trigger. The default is 12 seconds.)
skipped and the prime function will not be available.)
COMMENTS AND CLARIFICATIONS
I-1024 Page 10 of 16
Rev. F-37091 7/26/11
Page 11
Modify Programming (System Access)
For helpful Titan Tips, see page 16. I902 also has all programmable values for all settings listed.
NOTE: TO MODIFY PROGRAMMING, PRESS ENTER ON THE OPTION NEEDING
MODIFICATION, USE THE ARROWS TO GET TO THE SELECTION DESIRED THEN PRESS
ENTER TO ACCEPT CHANGES.
DEMA Engineering
St. Louis, MO
LANGUAGE Idioma Idioma Langue
ENGLISH Portugues Espanol Francais
DETERGENT PRIME * DET. PRIME PRIMING DET. PRIME STOPPED
* A default timer of two minutes will stop the pump if it is not stopped manually.
RINSE PRIME * RINSE PRIME PRIMING RINSE PRIME STOPPED
SANITIZER PRIME * SANITIZER PRIMING SANITIZER STOPPED
DET SP INPUT *** DETERGENT STATUS DISPLAY
*** See explanation on page 13.
RACK COUNT 00000 0-49999
DESCALE DESCALE
ENTER TO START ** ENTER TO STOP
** Pressing enter inhibits all dispenser functions for three cycles for a door machine or until the detergent
trigger becomes inactive after three minutes accumulated run time for a conveyor machine. Pressing
ENTER during the de-scale cycle will terminate the de-scale mode.
SYSTEM ACCESS (NOTE: SYSTEM ACCESS cannot be entered until after
NEW PROGRAM is completed.)
SYSTEM ACCESS allows you to enter any of the below listed parameters.
DISPENSER SET UP NOTE: To see what is listed under each of these parameters, or to go
PARAMETERS directly to a parameter, look for the parameter listed in bold in a
heading block below such as this one.
CONCENTRATION
PARAMETERS
PROBLESS
PARAMETERS Press the enter button, then you can step through everything under
the heading block and ‘fine tune’ the date that was initially
RINSE CONTROL programmed under NEW PROGRAM.
PARAMETERS
For the following sections, check the initial programming section for detailed accounts of what these settings
indicate. This section will be for reference of the change in order of some of the setting s. If detailed informa tion
is desired on a topic, please check the initial programming section for that topic.
CONTROL MODE CONTROL MODE CONTROL MODE
AUTO SWITCHOVER CONCENTRATION PROBLESS
*See Page 6 for specific instructions for Auto Switchover
SWITCHOVER ALARM SWITCHOVER ALARM SWITCH MESSAGE
INACTIVE ACTIVE
MACHINE TYPE MACHINE TYPE
CONVEYOR DOOR
TRIGGER MODE TRIGGER MODE TRIGGER MODE TRIGGER MODE
DETERGENT/RINSE NO TRIGGER INPUT DETERGENT ONLY RINSE ONLY
NOTE: Four trigger options are available. DETERGENT/RINSE allows the traditional two trigger input.
RINSE ONLY, requires only a rinse trigger. Rinse functions operate normally and detergent functions occur
during the rinse trigger. DETERGENT ONLY, requires only a detergent trigger. The detergent operates
normally. In conveyor mode, the rinse runs with the trigger. In door mode, the rinse additive is dispensed
following the loss of the detergent trigger. NO TRIGGER INPUT will cause both the rinse and the detergent
functions to run whenever there is power to the dispenser. DETERGENT/RINSE is the default mode.
DIRTY H2O ALARM DIRTY H20 ALARM
INACTIVE ACTIVE
COMPANY NAME
NOTE: Pressing “ENTER” displays the current company name and allows it to be changed, letter by letter,
with the and keys (press and hold down to ‘fast cycle’). The empty ‘space’ is between the and !
symbols. Press to save.
ALARM VOLUME
2 0-10
ENTER NEW CODE ENTER USER CODE LEFT ACCEPTS 0000 NEW CODE SAVED
RETURN TO
DET SP INPUT (This screen displays the detergent status. The first character in the second line
C + 0398 0000 is “P” if the dispenser is in probeless mode and “C” for concentration mode. The
next character is only displayed when a trigger is present. When a trigger is
present “I” is displayed during an initial charge, “D” during a dwell or dead
cycle, “T” during a recharge, “+” when the pump is running in concentration
mode, or “-“ when the pump is not running during concentration mode. The next
number is the set point in concentration mode or the alarm point in probless
mode. The other number is the detergent sensor or probe reading.)
FEED OVER UNDER FEED OVER UNDER (**See NOTE) 0000 0000 LEFT TO RESET
PROBE OPEN SHORT PROBE OPEN SHORT(***See second NOTE)
0000 0000 LEFT TO RESET
RETURN TO
SYSTEM ACCESS
** NOTE: This screen displays the total switchover count for OVER and UNDER feedings. The number
below OVER is the count of switchovers caused by the dispenser feeding more than twice the INITIAL
CHARGE time without reaching the set point. The number below UNDER is the count of switchovers
caused by the concentration remaining above the set point for more than four times the DWELL TIME
or DEAD CYCLES. The OVER count is usually caused by a “scaled” probe, a leaky drain, a leaky water
supply valve, or excessive splashing of rinse water into the wash tank. The UNDER count is most often
caused by no make up water being added or extreme wash tank contamination (very high soil load). A
large number of counts in either of these areas are a reason to review the dispenser setup especially the
PROBELESS Parameters.
*** NOTE: This screen displays the total switchover counts for an open probe or a shorted probe. Note
that a probe must be shorted for at least 30 seconds before it is counted. This gives the short (usually
flatware) time to clear. An open probe counts immediately.
(No alarms are active in DIAGNOSTIC MODE. The control
functions will operate normally.)
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Rev. F-37091 7/26/11
Page 15
Helpful Tips on the Titan Warewash System
Inductive Probe (82.28.1): The inductive probe is particularly useful for situations where the C-12VIK probe is
experiencing considerable scale build up. The inductive probe is not affected by the scale build-up that the C-12VIK
would experience in a typical wash tank and does not need regular cleaning. There is also a temperature adjustment
feature on the probe that can be set to change the amount of soap for the temperature of the water. See instruction
sheet I-889 for more information.
Magnetic Field Sensors (82.23.1): If trigger connection points cannot be established, the magnetic field sensors
(82.23.1) may be used in place of the trigger board and trigger wires. The magnetic field sensors connect directly to
the control board as shown on the wiring diagram. The magnetic field sensors can be placed on wash motors or rinse
valves to measure a magnetic field when the motors or valves are activated which will trigger the proper pump or
valve on the dispenser. See instruction sheet I-888 for more information.
Product Alarm Sensors: The product alarm sensors are non-contact sensors to detect out of product conditions on
the detergent, rinse, and/or sanitizer. These sensors are plugged into the appropriate connectors at the bottom of the
control board. No programming or calibration is required. The detergent alarm sensor functions in addition to an y
other alarm conditions.
Auto Switchover: This feature allows for the automatic switching from Concentration to Probeless in the case of a
probe fault or inconsistent concentration readings. Conditions that can activate this feature are: (1) An Open Probe;
(2) A Closed Probe; or (3) Detergent not feeding properly, too much or too little detergent. The Titan will
automatically switch back to concentration once it detects proper probe conditions.
An OPEN probe is when a probe wire is disconnected or there is lime buildup on the tips of the probe. This will
cause an Auto Switchover. A CLOSED probe is when something for example, a piece of flatware, may be lying
across the probe tips. The Titan will wait 30 seconds to see if the short will clear. This will cause an Auto
Switchover.
If the Titan is reading an increase in detergent strength and does not reach set point in twice the time of the initial
charge setting for probeless mode, then the Titan will Auto Switch to probeless mode. (Note: Factory default for
this initial charge is 15 seconds. This may not be enough time for the wash tank to reach its concentration
level. Watch the wash tank reach its level and determine the time it takes, then use this as the setting for the
initial charge in probeless to help from using the Auto Switchover feature when not necessary). This is an
OVER feed condition. This is usually caused by a partially scaled probe, a leaking drain, a leaking water supply
valve, or excessive splashing of rinse water into the wash tank. This over feed condition is usually caused by
excessive wash tank dilution.
If the Titan is reading an excessive amount of detergent in the wash tank and the input is not lowering to the set
point in either 8 times the dwell time for conveyor mode or four times the dead cycles in door mode, then the Titan
will Auto Switch to probeless mode. (Note: The factory default for dwell time is 90 seconds and for dead cycles is 1). This is an UNDER feed condition. This is usually caused by no make up water being added or extreme wash
tank contamination (very high soil load or washing salt shakers).
Feed Rate: Another possible cause of unnecessary Auto-Switchover is that the feed rate is not properly adjusted for
the tank size or feeding location. The purpose of the feed rate in concentration mode is to initially charge the tank to
obtain the set point without excessive over shoot. Factory Titans are set for a feed rate of 5 which is about a 4
second feed and a ½ second pause all the way to the set point. If the feed rate is too high, it will over charge the
wash tank and if the input does not return to the set point in 4 times the dwell time or dead cycles, the Titan switches
to probeless mode. To minimize this, set the feed rate as low as possible to achieve the initial charge as close to the
set point as possible. Water temp, pressure, discharge tube length, and probe placement can affect this feed time as
well.
Alarm Delay – There are several detergents that are used by chemical companies that do not mix well with water
and will drop out of solution and settle at the bottom of the tank. When the machine is cycled again, the Titan will
read the higher concentration solution and turn the alarm delay off. It will then see no increase in concentration,
since the INPUT reading is below the set point. This is not a defect in the unit. It is due to the detergent. The Alarm
Delay setting should be changed to a few seconds before the end of the cycle to insure it will alarm.
When in Auto Switchover, the alarm delay should be set for less than 2 times the initial charge time or
approximately 80% of two times the initial charge time.
I-1024 Page 15 of 16
Rev. F-37091 7/26/11
Page 16
Troubleshooting
Symptom Probable Cause Remedy
No power is being supplied
to the unit
Pumps are not priming like
they should be or not
holding a prime
Pump over feeding 1. If in concentration or probe mode,
Pump under feeding 1. If in concentration or probe mode, the
Rinse/Sanitizer pump not
running
1. Trigger Cables connected to the wrong
place on the machine.
2. Switch on bottom of unit is turned off.
(Some units may not have a switch)
3. Power is not cycling on the machine
properly.
4. Trigger/Power cable is damaged from
installation.
1. Hole in the tubing from the chemical
container to the pump head.
2. Hole in the squeeze tube in the pump
head.
3. Fitting is not tight on the tubing
feed rate may not be set correctly.
2. If in concentration or probe mode,
probe cable may not be connected
properly.
3. If a probe is being used, scale could be
built up on the probe.
4. Range of set point is too low.
probe cable may be shorted.
2. If a probe is being used, scale would
be build up on the probe.
3. Range of set point is too high.
1. Speed turned off. 1. Check the programming to see the speed setting
1. Check wiring diagram for proper connection and
contact dish machine manufacturer for correct
trigger placement.
2. Make sure switch is turned on.
3. Check with the dish machine manufacturer if all
power should have been restored to the unit to see
if there is an issue with the machine.
4. Turn power to the dish machine off and inspect the
cable for any possible damage done.
1. Check the tubing from the chemical container to
the pump head for leaks by feeling the tubing for
chemical that has leaked out. Replace the tube if
necessary.
2. Replace the squeeze tube after inspecting it for a
possible hole or leak.
3. Check both the inlet and outlet fitting and tighten if
necessary to create a good seal.
1. Check the programming for the feed rate.
2. Check the probe cable connection points and make
sure it is connected properly.
3. Clean Probe.
4. Check set point in programmi ng.
1. Check the probe cable for any possible shorts and
correct the issue where necessary.
2. Clean Probe.
3. Check set point in programmi ng..
and make sure it is on the proper setting.
Warranty
Merchandise Returns
No Merchandise will be Returned for Credit Without DEMA’S Written Permission. Returned Merchandise
Authorization Number is Required in Advance of Return.
Product Warranty
DEMA products are warranted against defective material and workmanship under normal use and service
for one year from the date of manufacture. This limited warranty does not apply to any products that have
a normal life shorter than one year or failure and damage cause d by chemicals, corrosion, physical abuse,
or misapplication. Rubber and synthetic rubber parts such as “O”-rings, diaphragms, PVC tubing, and
gaskets are considered expendable and are not covered under warranty. This warranty is extended only to
the original buyer of DEMA products. If products are altered or repa ired without prior approval of DEMA,
this warranty is void. Defective units or parts should be returned to the factory with transportation prepaid.
If inspection shows them to be defective, they will be repaired or replaced without charge, F.O.B. factory.
DEMA assumes no liability for damages. Return merchandise authorization number must be granted in
advance of returned units for repair or replacement (See “Merchandise Returns” above).
I-1024 Page 16 of 16
Rev. F-37091 7/26/11
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