Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS-IS.” DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND
WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED
IN THIS PUBLICATION REQUIRES AN APPLICABLE SOFTWARE LICENSE.
Dell Technologies, Dell, EMC, Dell EMC and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the property
of their respective owners. Published in the USA.
Dell EMC
Hopkinton, Massachusetts 01748-9103
1-508-435-1000 In North America 1-866-464-7381
www.DellEMC.com
2PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Hardware and software required for installation..................................................11
PowerProtect X400 Appliance Hardware Configuration and Installation Guide9
Overview
PowerProtect X400 introduction
The Dell EMC PowerProtect X400 is an integrated data protection appliance,
providing both data protection software and storage. The PowerProtect X400 comes
pre-installed with the PowerProtect Data Manager, and provides built-in data
deduplication technologies, as well as replication and data reuse functionality.
The X400 Appliance includes the following hardware components:
l
The PowerProtect X400 platform cube serves as the foundation of the X400
Appliance. The X400 platform cube provides resiliency of the data protection
service, ensuring the highest levels of appliance availability. It is a 2U four-node
Dell EMC PowerEdge C6400 server with four Dell EMC PowerEdge C6420 sleds.
l
The PowerProtect X400 capacity cube provides the deduplicated storage
capacity, in a scale-out model, to support a wide range of data protection capacity
needs. It is a 2U single-node Dell EMC PowerEdge R740xd server. An X400
capacity cube can be either a Hybrid or All Flash model. The Hybrid model is
referred to as the X400H capacity cube and has a maximum useable capacity of 96
TB. (The term Hybrid refers to the fact that the cube contains hard disk drives
(HDDs) for main data storage and solid state drives (SSDs) for performance
optimization.) The All Flash model is referred to as the X400F capacity cube and
has a maximum useable capacity of 112 TB.
l
One or two switches (two for redundancy): Any SFP+ switches that support 10
GbE or 25 GbE and VLAN are compatible with the PowerProtect X400. The X400
platform cube is configured to run at 10 GbE and the X400 capacity cube can be
configured to run at 10 or 25 GbE. All ports on an X400 capacity cube must run at
the same speed.
Note:
Network switches are not included in the X400 hardware and must be
purchased separately or provided by the user.
A
cube
is defined as the basic building block of the X400 Appliance. Each cube is
comprised of one or more nodes which contribute memory, compute, networking, and
storage to the overall cube. A PowerProtect X400 Appliance includes one X400
platform cube and one to four X400 capacity cubes. The minimum appliance
configuration is one X400 platform cube and one X400 capacity cube for a total of 4U.
The maximum appliance configuration is one X400 platform cube and four X400
capacity cubes for a total of 10U.
All X400 capacity cubes within an X400 Appliance must be either all X400F capacity
cubes or all X400H capacity cubes. You cannot mix X400H capacity cubes with X400F
capacity cubes within an X400 Appliance. The maximum useable storage capacity for
an X400 Appliance with four X400H capacity cubes is 384 TB. The maximum useable
storage capacity for an X400 Appliance with four X400F capacity cubes is 448 TB.
The X400 cubes are shipped with rail kits and are installed in a customer-provided
rack. The X400 Appliance is designed as a flexible, scale-out data protection solution
that is easy to rack and stack in any enterprise data center. There are no direct
connections between the X400 cubes in an X400 Appliance. There are connections
from the X400 cubes to the switches.
CAUTION
Not following the instructions provided in this guide may result in the
X400 Appliance being unuseable. You must read this guide before installing the
PowerProtect X400 hardware and configuring the appliance. It is also critical that
you do not change the physical configuration of the X400 hardware.
10PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Note: The illustrations in this guide are examples only. Depending on your
configuration, illustrations may look somewhat different from what is shown here.
X400 capacity cube storage capacity
The minimum licensed capacity for a X400 capacity cube is 64 TB. You can increase
the storage capacity in 16 TB increments for each X400 capacity cube (
For example, you can purchase a X400H capacity cube licensed for 64 TB and then
add storage in 16 TB increments to increase capacity to 80 TB, up to a maximum of 96
TB. Similarly, you can purchase a X400F capacity cube licensed for 64 TB and then
add 16 TB increments to increase capacity to 80 TB, then 96 TB, up to a maximum of
112 TB. The following table shows the minimum and maximum useable storage
capacities for X400H capacity cubes and X400F capacity cubes.
Useable storage
capacity for 2
capacity cubes (TB)
Useable storage
capacity for 3
capacity cubes (TB)
Useable storage
capacity for 4
capacity cubes (TB)
Hardware and software required for installation
Before installing the X400 platform cube and the X400 capacity cubes, review the
following table to understand the hardware and software requirements for X400 cube
installation.
Table 2
ComponentDescription
Sliding railIncluded with the X400 capacity cubes. Designed to work in any data center rack.
Static railIncluded with the X400 platform cube. Designed to work in any data center rack.
RackCustomer supplied. All cubes require 2U.
Hardware and software requirements for cube installation
X400 capacity cubes require front, rear, and top access for servicing and should be
placed in the rack to accommodate these requirements.
The X400 platform cube requires front and rear access for servicing.
Network switchCustomer supplied. One or more. 10 GbE support required. 25 GbE support is
optional. ( The X400 platform cube is configured to run at 10 GbE and the X400
capacity cube can be configured to run at 10 or 25 GbE.)
Switch must support VLAN for isolated internal (private) communication (see
Connect network cables on page 49). Two network switches are recommended for
redundancy.
PowerProtect X400 Appliance Hardware Configuration and Installation Guide11
Overview
Table 2 Hardware and software requirements for cube installation (continued)
ComponentDescription
X400 platform cube requires 16 ports on the switch (all 10 GbE) + 4 recommended
1 GbE NIC port connections to the Integrated Dell Remote Access Controller
(iDRAC) ports on the nodes/sleds.
X400 capacity cube requires 4 ports on the switch (all 10 GbE or all 25 GbE) + 1
recommended 1 GbE NIC port connection to the iDRAC port on the cube.
VLANThe X400 cubes must plug directly into a switch that supports VLAN. VLAN is
required for internal network connections and must be configured before powering
on the X400 cubes. See Review the pre-configuration checklist on page 58.
Direct attach (twinax) network cables or
optical SFP+ modules
Supplied at no cost from Dell EMC. The customer is given the choice of including
either direct attach (twinax) cables or optical SFP+ modules when ordering the
X400 Appliance.
SFPs for X400 platform cubeIf optical (SFP+) cables are used (instead of twinax cables), 16 x 10 GbE SFPs can
be ordered as a kit from Dell EMC.
SFPs for X400 capacity cubesIf optical (SFP+) cables are used (instead of twinax cables), 4 x 10 GbE or 4 x 25
GbE SFPs can be ordered as a kit from Dell EMC. SFPs within all X400 capacity
cubes must match.
SFPs for switchesCustomer supplied if optical (SFP+) cables are used.
LC-to-LC optical cablesThe LC-to-LC optical cables are an option and can be ordered from Dell EMC or
can be customer supplied.
RJ45 network cablesCat6 cables for connecting to iDRAC network connection. Optional but strongly
recommended. iDRAC configuration and cabling provides an out-of-band method
for remote management and may be required for Dell EMC support engineers to
debug and troubleshoot.
DHCP serverIn the customer data center. Used for initial configuration of iDRAC connections.
Note: If a DHCP server is not available, you must use the mini-Display Port
(mini-DP) to VGA adapter included with the X400 Appliance with a keyboard,
monitor, and mouse for the initial iDRAC configuration.
SMTP server (optional but
recommended)
In the customer data center. The X400 Appliance sends alert emails to Dell EMC
support and to a configured list of recipients.
DNSIn the customer data center. Assumes that network names will be used instead of
IP addresses.
LaptopLaptop with mDNS installed on it. See Review the pre-configuration checklist on
page 58.
NTP server addressCubes require access to an NTP server for time synchronization.
IP AddressesSee Review the pre-configuration checklist on page 58.
12PowerProtect X400 Appliance Hardware Configuration and Installation Guide
PowerProtect X400 Appliance Hardware Configuration and Installation Guide13
Hardware specifications
X400 platform cube
The X400 platform cube has the following standard features:
Chassis
(C6400
enclosure
including four
C6420 sleds)
Per node
configuration
Four-node server (2U chassis)
Chassis supports 12 x 3.5" drives
Height: 8.68 cm (3.41 inch)
Width with rack latches: 48.3 cm (19.00 inch)
Width without rack latches: 44.8 cm (17.63 inch)
Depth (including bezel): 82.41 cm (32.40 inch)
Maximum configuration weight: 43.62 Kg (96.16 lb)
1 x 12 TB SAS HDD mounted in the front of the chassis
1 x 1.92 RI SAS SSD mounted in the front of the chassis
The following components are mounted on each sled:
1 x 240 GB M2.SATA
2 x 10 GbE ports and 2 x 10/25 GbE ports (the 10/25 GbE ports must be
configured to run at 10 GbE to connect to the switches)
1 x 1 Gb BASE-T for iDRAC management
1 x CPU per node/sled
1 x Intel Xeon 5118 (12 core) processor
8 x 16 GB RDIMMs (128 GB)
Power2 x 1600W Platinum
Heat dissipation (maximum): 475 BTU/hr
Frequency: 50/60 Hz
Voltage: 100-240 V AC, auto-ranging
Maximum input current: 10 A
HDDs in front
slots
SSDs in front
slots
4 x 12 TB SAS HDDs total
4 x 1.92 TB SSDs total
For information on the environmental specifications of the X400 platform cube, see
the Dell EMC PowerEdge C6400 environmental specifications.
X400 platform cube front and internal views
The following figure shows the X400 platform cube 2U server chassis front with 12 x
3.5" drive slots. The X400 platform cube configuration includes four hot-swappable 12
TB SAS HDDs in slots 0, 3, 6, 9 and four 1.92 TB SSDs in slots 1, 4, 7, and 10 in the
front panel. Four drive slots contain fillers. The power buttons and the system
identification buttons for the sleds are on the left and right side of the X400 platform
cube front panels.
14PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Hardware specifications
Figure 1 X400 platform cube chassis front view
1. Left control panel
2. Drive bay
3. Right control panel
4. Information tag (luggage tag) - this contains the appliance serial number
NOTICE The pull out information tag contains a white label with the 14-
character appliance serial number. The appliance serial number is required for
configuring the X400 Appliance in the PowerProtect X400 Appliance
Configuration UI. See Figure 8 on page 20.
Figure 2 Sled to drive mapping
1. Drives 0-2 mapped to sled 1
2. Drives 3-5 mapped to sled 2
3. Drives 6-8 mapped to sled 3
4. Drives 9-11 mapped to sled 4
Sled location on the back of the X400 platform cube is shown in Figure 6 on page 18.
PowerProtect X400 Appliance Hardware Configuration and Installation Guide15
Hardware specifications
Figure 3 Front view of the left and right control panels
Table 3 Control panel
ItemIndicator or buttonIconDescription
1Left control panel-The power-on indicator and system identification LED for sleds 1
and 2 are located on the left control panel. Figure 6 on page 18
shows the location of sleds 1 and 2 on the back of the X400
platform cube.
2Right control panel-The power-on indicator and system identification LED for sleds 3
and 4 are located on the right control panel. Figure 6 on page 18
shows the location of sleds 3 and 4 on the back of the X400
platform cube.
3Power-on indicator or system state
indicator or power button for sleds 1
and 3
4System identification button for
sleds 1 and 3
5Power-on indicator or system state
indicator or power button for sleds 2
and 4
6System identification button for
sleds 2 and 4
Press the power button to turn the sled on or off.
The power-on indicator turns amber when a critical system event
occurs.
Press the system ID button:
l
To locate a particular sled within the enclosure.
l
To turn the system ID on or off.
Press the power button to turn the sled on or off.
The power-on indicator turns amber when a critical system event
occurs.
Press the system ID button:
l
To locate a particular sled within the enclosure.
When the system ID button is pressed, the system
identification indicator on the back of the sled lights up.
(see Figure 7 on page 19)
l
To turn the system ID on or off.
16PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Figure 4 X400 platform cube internal chassis view
Hardware specifications
1. Sled
2. Right midplane
3. Fan cage (2)
4. Fan (4)
5. Right linking board
6. Backplane
7. Drive cage
8. Expander board
9. Left midplane
10. Left linking board
11. Chassis management board
12. Power interposer board
PowerProtect X400 Appliance Hardware Configuration and Installation Guide17
Hardware specifications
Figure 5 X400 platform cube internal sled view
1. Sled pull handle
2. Mezzanine card
3. SATA connector
4. Memory slot (4)
5. CPU1 processor heat sink module
6. CPU2 processor heat sink module socket (this socket in the sled is loaded with a
filler to protect the connector)
7. Supporting bracket
8. M.2 SATA riser
9. Memory slot (4)
10. PCIe expansion card riser assembly
X400 platform cube rear view
The X400 platform cube chassis provides dual hot-swappable power supplies with 1 +
1 redundancy, auto-sensing and auto-switching capability.
Figure 6
X400 platform cube chassis rear view
18PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Figure 7 X400 platform cube sled rear view
ItemPanel, Ports, and SlotsIcon Description
Hardware specifications
1Mezzanine card slotN/A SAS HBA330 storage controller
2Sled release handleN/A Enables you to remove the sled from the enclosure.
310/25 GbE port configured to run
at 10 GbE (2)
4Sled release lockN/A Enables you to remove the sled from the enclosure.
5Rear power buttonN/A Enables you to power on the sled while accessing it from the rear.
6iDRAC dedicated management
network port
7Mini display portEnables you to connect a display device to the system.
8iDRAC Direct micro USB portEnables you to connect a portable device to the sled.
910 GbE port (2)N/A Left port connects to internal network, right port connects to external
10Information tag (luggage tag) pull
out tab
11System identification indicatorThe System Identification (ID) LED is available on the back of the
N/A Left port connects to external network, right port connects to internal
network.
Enables you to remotely access iDRAC. For more information, see the
N/A This tab has the sled serial number, sled part number, Express Service
Code, Service Tag, and MAC address labels.
system. Press the system ID button on the front of the enclosure to
identify a system in a rack.
12USB 3.0 port (2)Do not use the two USB ports on the X400 platform cube sleds.
X400 Appliance serial number
The X400 Appliance serial number is a 14-character mix of letters and numbers used to
identify the X400 Appliance to Dell EMC support. It is located on the information tag
pull out tab on the front of the X400 platform cube (near slot 11 in the bottom right
corner). For the location of the information tag, see Figure 1 on page 15. The appliance
PowerProtect X400 Appliance Hardware Configuration and Installation Guide19
Hardware specifications
serial number is printed on the white label that has a part number starting with
900-555-. In the following figure, the appliance serial number is APM00192023388.
Figure 8 X400 Appliance serial number on the X400 platform cube information tag
X400 capacity cube
X400 capacity cubes have the following standard features:
Chassis
Per node
configuration
( X400H
capacity cube)
12 x 3.5" chassis
One-node server (2U chassis) with two CPUs per node
Height: 8.73 cm (3.44 inch)
Width: 48.2 cm (18.98 inch)
Depth: 75.58 cm (29.75 inch)
Maximum configuration weight: 36.5 kg (80.47 lb)
Empty weight: 18.9 kg (41.67 lb)
Front panel: 12 x 12 TB SAS HDD
Back panel: 1 x 12 TB SAS HDD and 1 x 1.92 TB SSD
Middle panel: 1 x 3.84 TB SSD, 3 x 12 TB SAS HDD
Total: 18 drives (16 x 12 TB HDDs, 1 x 1.92 TB SSD, 1 x 3.84 TB SSD)
4 x 10/25 GbE ports
1 x 1 Gb BASE-T for iDRAC
2 x Intel Xeon 5118 (2 x 12 cores)
12 x 16 GB RDIMMs (192 GB)
Boot Optimized Storage Subsystem (BOSS) card supports 2 x 240 GB M.2
SATA drives with RAID1
Protection storage capacity: 96 TB
20PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Slot 0
Slot 1
Slot 2
Slot 3
Slot 4
Slot 5
Slot 6
Slot 7
Slot 8
Slot 10
Slot 11
Slot 9
Hardware specifications
Per node
configuration
(X400F
capacity cube)
Power2 x 1100W Platinum
NodesAll X400 capacity cubes within the X400 Appliance must be either all X400H
BOSS card supports 2 x 240 GB M.2 SATA drives with RAID1
Protection storage capacity: 112 TB
capacity cubes or all X400F capacity cubes. You cannot mix X400H capacity
cubes with X400F capacity cubes within the X400 Appliance.
For information on the environmental specifications of the X400 capacity cube, see
the Dell EMC PowerEdge R740xd environmental specifications.
X400 capacity cube front and internal views
The following figure shows the X400 capacity cube 2U chassis front with 12 x 3.5"
drive slots. The hybrid X400 capacity cube model contains twelve hot-swappable 12
TB SAS HDDs in slots 0-11 in the front panel. The flash X400 capacity cube model
contains twelve hot-swappable 15.36 TB SAS SSDs in slots 0-11 in the front panel.
LED indicators are on the left and right side of the X400 capacity cube front panels.
Figure 9
Figure 10 Left control panel
X400 capacity cube chassis front view
PowerProtect X400 Appliance Hardware Configuration and Installation Guide21
Hardware specifications
ItemPanel, Ports, and SlotsIcon Description
1Status LED indicatorsN/A Indicate the status of the system.
2System health and system ID indicatorIndicates the system health.
The left control panel LED behavior is broken into two subsets, the light bar and the
status LEDs. The light bar also functions as a button. The light bar indicates chassis
health and also functions as System ID when pressed.
Table 4 Decoding of LEDs in light bar
System health and system ID
Condition
indicator code
Solid blueIndicates that the system is turned on, system is healthy, and system ID mode is not
active. Press the system health and system ID button to switch to system ID mode.
Blinking blueIndicates that the system ID mode is active. Press the system health and system ID
button to switch to system health mode.
Solid amberIndicates that the system is in fail-safe mode.
Blinking amberIndicates that the system is experiencing a fault. Check the System Event Log for
specific error messages.
22PowerProtect X400 Appliance Hardware Configuration and Installation Guide
HDD
Thermal
PSU
DIMM
PCI
Hardware specifications
As shown in the following figure, there are five status LEDs (HDD, Thermal, PSU,
DIMM, and PCI) to indicate and identify any failed hardware components.
Figure 11 Status LEDs decoded view
Figure 12 Right control panel
1. Power button with integrated power LED
2. Two USB 3.0 ports
3. Micro-USB for iDRAC Direct - This is not supported on the X400 capacity cube.
4. Status LED for iDRAC Direct
5. VGA port
PowerProtect X400 Appliance Hardware Configuration and Installation Guide23
Hardware specifications
Figure 13 Representative view of X400 capacity cube internal chassis
1. Drive backplane
2. Backplane expander card
3. Cooling fan (6) in the cooling fan assembly
4. Air shroud
5. Expansion card riser 2
6. Network daughter card
7. System board
8. Expansion card riser 1
9. Integrated storage controller card
24PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Hardware specifications
Figure 14 Representative view of X400 capacity cube internal chassis - mid drive tray and rear
drive cage
1. Drive backplane
2. Backplane expander card
3. Cooling fan (6) in the cooling fan assembly
4. Drive (4) in the mid drive tray
5. Mid drive backplane
6. Rear drive backplane
7. Drive (2) in the rear drive cage
8. System board
9. Expansion card riser 1
10. Integrated storage controller card
X400 capacity cube rear view
The X400 capacity cube chassis provides dual hot-swappable power supplies with 1 + 1
redundancy, auto-sensing and auto-switching capability.
PowerProtect X400 Appliance Hardware Configuration and Installation Guide25
Hardware specifications
Figure 15 X400 capacity cube chassis rear view
ItemPanel, Ports, and SlotsIcon Description
110/25 GbE port (2)N/A Left port connects to the internal network, right port connects to the
external network. These two ports are located in the PCIe expansion
card slot 1.
2Full-height PCIe expansion card
slot (3)
3Half-height PCIe expansion card
slot
N/A The BOSS controller card with two M.2 sticks is in the middle PCIe
slot (slot 2).
N/A The PCIe expansion card slot (riser 2) connects one half-height PCIe
expansion card to the system. Location of the HBA300 SAS card that
connects to the two rear drives.
4Rear handleN/A The rear handle can be used to physically install or remove the X400
capacity cube into or out of the rack.
5Drive slot (2)N/A The two rear 3.5 inch rear drive slots contain 1 x 12 TB HDD (in drive
slot 12 on the left) and 1 x 1.92 TB SSD (in drive slot 13 on the right).
6Power supply unit (2)N/A 2 x 1100W AC power supply units (PSUs)
710/25 GbE port (2)N/A Left port connects to the external network, right port connects to the
internal network. These two ports are located in the Network
Daughter Card.
8USB port (2)Do not use the two USB ports on the X400 capacity cube.
9VGA portEnables you to connect a display device to the system.
10Serial portThe serial port is not used in the X400 Appliance.
11iDRAC9 dedicated portEnables you to remotely access iDRAC. For more information, see the
12System identification buttonThe System Identification (ID) button is available on the front and
back of the systems. Press the button to identify a system in a rack by
turning on the system ID button. You can also use the system ID
button to reset iDRAC and to access BIOS using the step through
mode.
26PowerProtect X400 Appliance Hardware Configuration and Installation Guide
X400 capacity cube serial number
You can identify each X400 capacity cube by its serial number on the blue label on the
information tag (luggage tag) pull out tab. The information tag pull out tab is located
in the front of the X400 capacity cube under slot 11.
Figure 16 Close-up view of the serial number on the X400 capacity cube information tag
Hardware specifications
Figure 17 X400 capacity cube information tag
PowerProtect X400 Appliance Hardware Configuration and Installation Guide27
Hardware specifications
Third-party rack requirements
The X400 Appliance must be installed in a customer-provided rack that meets the
following requirements:
Requirement CategoryDescription
RackThe X400 Appliance fits in a standard rack with a minimum depth of 37 inches (940 mm).
Recommended 24 inches wide rack to provide room for cable routing on the sides of the rack.
If you install a front door, it must maintain a minimum of 1.2 inches of clearance to the bezels.
It must be perforated with 50% or more evenly distributed air opening. It should enable easy
access for service personnel and allow the LEDs to be visible through it.
If you install a rear door, it must be perforated with 50% or more evenly distributed air
opening.
Blanking panels should be used as required to prevent air circulation inside the rack.
For X400 capacity cubes, there is a recommended minimum of 42 inches of clearance in the
front and 36 inches of clearance in the rear of the rack to allow for service area and proper
airflow.
PowerThe customer-provided rack should have redundant power zones, one on each side of the rack
with separate PDU power strips. Each redundant power zone should have capacity for the
maximum power load. When configured this way, the X400 Appliance will remain up and
running even with the failure of one power zone.
Use the power calculator to refine the power requirements based on the hardware
configuration and customer-provided PDU.
For customer provided PDUs, the Dell EMC power cords on the cubes expect C13/C14
connections.
Note: Dell EMC is not responsible for any failures, issues, or outages resulting from failure
of the customer-provided PDUs.
WeightCustomer rack and data center floor must be capable of supporting the weight of
PowerProtect X400 equipment.
Use the power and weight calculator to refine the weight requirements based on the hardware
configuration and customer-provided rack and PDU.
28PowerProtect X400 Appliance Hardware Configuration and Installation Guide
CHAPTER 3
Install X400 cubes in the rack
This chapter contains the following topics:
l
Install the X400 capacity cube........................................................................... 30
l
Install the X400 platform cube........................................................................... 35
PowerProtect X400 Appliance Hardware Configuration and Installation Guide29
Install X400 cubes in the rack
Install the X400 capacity cube
This section describes how to install the sliding rails for the X400 capacity cube,
secure the rails to the customer-provided rack, and install the X400 capacity cube into
the rack.
Identifying the rail kit components
The 2U sliding rail assemblies allow the X400 capacity cube to be secured in the rack,
and extended from the rack so that the X400 capacity cube cover can be removed to
access the internal FRUs.
Figure 18 Sliding rail assembly
1. Sliding rail (2)
2. Velcro strap (2)
3. Screw (4)
4. Washer (4)
Install the rails
About this task
The rails are labeled left and right, and cannot be interchanged. The front side of each
rail is labeled Left Front or Right Front when the rail faces the rack front.
Procedure
1. Determine where to mount the X400 capacity cube, and mark the location at
the front and back of the rack.
30PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Install X400 cubes in the rack
Note: Install the left rail assembly first.
2. Fully extend the rear sliding bracket of the rail.
3. Position the rail end piece labeled Left Front facing inward and orient the rear
end piece to align with the holes on the rear rack flanges.
4. Push the rail straight toward the rear of the rack until the latch locks in place.
Figure 19 Installing the rear end of the rail
5. For the front end piece, rotate the latch outward and pull the rail forward until
the pins slide into the flange, and release the latch to secure the rail in place.
Figure 20
Installing the front end of the rail
6. Repeat the preceding steps to install the right rail assembly.
PowerProtect X400 Appliance Hardware Configuration and Installation Guide31
Install X400 cubes in the rack
Secure the rail assemblies to the rack
The supplied screws and washers are used to secure the rail assemblies to the front
and rear of the rack.
About this task
Note: For square hole racks, install the supplied conical washer before installing
the screw. For unthreaded round hole racks, install only the screw without the
conical washer.
Procedure
1. Align the screws with the designated U spaces on the front and rear rack
flanges.
Ensure that the screw holes on the tab of the retention bracket are seated on
the designated U spaces.
2. Insert and tighten the two screws using the Phillips #2 screwdriver.
Figure 21 Installing screws
Install the X400 capacity cube in the rack
This procedure is used to install the X400 capacity cube in the rack.
About this task
WARNING
two people. To avoid personal injury and/or damage to the equipment, do not
attempt to install the X400 capacity cube in the rack without a mechanical lift
and/or help from another person.
Procedure
1. At front of the rack, pull the inner slide rails out of the rack until they lock into
place.
32PowerProtect X400 Appliance Hardware Configuration and Installation Guide
The X400 capacity cube is heavy and should be installed in the rack by
Install X400 cubes in the rack
Figure 22 Pull the inner rails out of the rack
2. Locate the rear rail standoff on each side of the X400 capacity cube. Position
the X400 capacity cube above the rails and lower the rear rail standoffs into the
rear J-slots on the slide assemblies.
3. Rotate the X400 capacity cube downward until all the rail standoffs are seated
in the J-slots.
Figure 23
Install the X400 capacity cube in the rails
4. Push the X400 capacity cube inward until the lock levers click into place.
5. Pull the blue slide release lock tabs forward on both rails and slide the X400
capacity cube into the rack. The slam latches will engage to secure the X400
capacity cube in the rack.
PowerProtect X400 Appliance Hardware Configuration and Installation Guide33
Install X400 cubes in the rack
Note: Ensure that the inner rail slides completely into the middle rail. The
middle rail locks if the inner rail is not fully engaged.
Figure 24 Slide the X400 capacity cube into the rack
Install the front bezel
The procedure to install the front bezel with the LCD panel and the front bezel
without the LCD panel is the same.
Procedure
1. Align and insert the right end of the bezel onto the X400 capacity cube.
2. Press the release button and fit the left end of the bezel onto the X400
capacity cube.
3. Lock the bezel by using the key.
34PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Figure 25 Installing the front bezel
Install X400 cubes in the rack
Install the X400 platform cube
This section describes how to install the static rails for the X400 platform cube,
secure the rails to the customer-provided rack, and install the X400 platform cube into
the rack.
Identifying the rail kit components
The 2U static rail assemblies allow the X400 platform cube to be secured in the rack.
PowerProtect X400 Appliance Hardware Configuration and Installation Guide35
Install X400 cubes in the rack
Figure 26 Static rail assembly
Install the rails
1. Static rail assembly (2)
2. Optional chassis retention bracket (2)
3. M5 screw (4)
4. M5 cage nut (4)
About this task
CAUTION
When installing rails in a square-hole rack, ensure that the square pegs
slide into the square holes and sit firmly.
Note: The rails can be installed in both square and round hole racks.
Note: The support bracket must be removed if the rail cannot fit between the rack
flanges.
Procedure
1. Press the release latch on the rail.
2. Align the rail with the rack flange, ensuring that the rail pegs are seated in the
designated rack holes.
3. Release the latch to lock the rail in place.
36PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Figure 27 Installing the static rail
1. Rack flange
2. Release latch (2)
3. Support bracket
4. Rail peg (4)
Install X400 cubes in the rack
Install the X400 platform cube in the rack
This procedure is used to install the X400 platform cube in the rack.
About this task
WARNING
two people. To avoid personal injury and/or damage to the equipment, do not
attempt to install the X400 platform cube in the rack without a mechanical lift
and/or help from another person.
Procedure
1. If installing the optional chassis retention bracket, insert two cage nuts in the
two rack holes above each rail.
2. Position the X400 platform cube on the rail.
3. Hold the X400 platform cube rack ears and slide the X400 platform cube into
the rack until the X400 platform cube is seated in place.
4. Tighten the thumbscrews to secure the X400 platform cube.
The X400 platform cube is heavy and should be installed in the rack by
Note:
The cage nuts must be installed before installing the X400 platform
cube in the rack.
PowerProtect X400 Appliance Hardware Configuration and Installation Guide37
Install X400 cubes in the rack
Figure 28 Install the X400 platform cube in the rails
1. Thumbscrew (2)
2. Rack ear (2)
3. X400 platform cube
4. Cage nut (4)
Install the optional chassis retention bracket
Procedure
1. Place the bracket on the X400 platform cube.
2. Secure the bracket to the rack flange with two screws by using Phillips #2
screwdriver.
Figure 29
Install the chassis retention bracket to the rack
1. Cage nut (4)
2. Screw (4)
3. Chassis retention bracket (2)
38PowerProtect X400 Appliance Hardware Configuration and Installation Guide
CHAPTER 4
Configure switches
This chapter contains the following topics:
l
Configure two switches in the X400 Appliance.................................................. 40
l
Configure a single switch in the X400 Appliance................................................ 43
PowerProtect X400 Appliance Hardware Configuration and Installation Guide39
Internal VLAN ports
(within appliance)
X400 capacity cube Node 2
X400 capacity cube Node 1
X400 platform cube
Node 2
Node 1
Node 3
Node 4
10
10
10
10
10
10
2
3
Internal network port
External network port
Follow the pattern for capacity cube nodes 3 and 4
2
3
2
3
2
3
2
3
2
3
Configure switches
Configure two switches in the X400 Appliance
The following figure illustrates two Dell S4048F (48 x 10G SFP+ ports) top-of-rack
switches for network redundancy. (Note that you can use any type of switch, as long
as it is an SFP+ switch that supports 10 GbE or 25 GbE and VLAN.) For the most
reliable redundancy and balancing, the external (public) ports from each NIC should go
to separate switches, and the internal (private) ports from each NIC should go to
separate switches.
Figure 30 Dual switch configuration in the X400 Appliance
40PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Dual switch configuration with new switches (all ports free)
The following diagram shows the ports on two switches used for connecting to the
internal and external network ports on the X400 platform cube and the X400 capacity
cubes. For example, port 3 on switch 1 connects to the internal network port 1 on
X400 capacity cube node 2. The two switches are representative of generic 10 GbE or
greater SFP+ switches that support VLAN. Each X400 Appliance requires its own
internal private network for internal communication. Each internal network requires a
separate, dedicated VLAN ID. VLAN IDs are assigned per X400 Appliance, and are
determined by the network administrator. This diagram and the table that follows it
assumes that the customer is using new switches that have all ports free.
Figure 31 X400 platform cube and X400 capacity cube node ports on dual switches
The X400 platform cube and X400 capacity cube node NIC port to the dual switch
port connections are listed in the following table.
Table 5
dual switch configuration
X400 platform cube and X400 capacity cube node network port cabling connections for
NodeNode port
X400 platform cube node 1Port 022
number
Port 18
Port 222
Port 38
X400 platform cube node 2Port 024
Port 16
Port 224
Port 36
PowerProtect X400 Appliance Hardware Configuration and Installation Guide41
Switch 1 port
number
Switch 2 port
number
Configure switches
Table 5 X400 platform cube and X400 capacity cube node network port cabling connections for
dual switch configuration (continued)
NodeNode port
number
X400 platform cube node 3Port 018
Port 14
Port 218
Port 34
X400 platform cube node 4Port 020
Port 12
Port 220
Port 32
X400 capacity cube node 1Port 31
Port 217
Port 11
Port 017
X400 capacity cube node 2Port 33
Port 219
Switch 1 port
number
Switch 2 port
number
Port 13
Port 019
X400 capacity cube node 3Port 35
Port 221
Port 15
Port 021
X400 capacity cube node 4Port 37
Port 223
Port 17
Port 023
Dual switch configuration with existing switch (all ports are not free)
In the scenario where the customer has two existing switches and is going to use the
available LAN ports on the switches, follow these cabling guidelines.
l
All 0 ports both on the X400 platform cube and theX400 capacity cubes should be
connected to the external VLAN on switch 1.
l
All 2 ports both on the X400 platform cube and theX400 capacity cubes should be
connected to the external VLAN on switch 2.
l
All 1 ports both on the X400 platform cube and theX400 capacity cubes should be
connected to the internal VLAN on switch 1.
42PowerProtect X400 Appliance Hardware Configuration and Installation Guide
l
Follow the pattern for
capacity cube nodes 3 and 4
X400 platform cube
Node 1
Node 2
Node 3
Node 4
Internal VLAN ports
(within appliance)
Internal network port
External network port
X400 capacity cube Node 1
X400 capacity cube Node 2
10
10
2
3
2
3
1 0
2
3
1 0
1 0
1 0
2
3
2
3
2
3
All 3 ports both on the X400 platform cube and the X400 capacity cubes should be
connected to the internal VLAN on switch 2.
Configure a single switch in the X400 Appliance
The following figure illustrates a single Dell S4128F (28 x 10G SFP+ ports) top-of-rack
switch which does not provide network redundancy. (Note that any type of switch can
be used, as long as it is a 10 GbE or greater SFP+ switch that supports VLAN.) Follow
the same pattern for connecting X400 capacity cube nodes 3 and 4.
Figure 32 Single switch configuration in the X400 Appliance
Configure switches
PowerProtect X400 Appliance Hardware Configuration and Installation Guide43
Single switch configuration with new switch (all ports free)
The numbered switch ports on a single switch used for connecting to the internal and
external network ports on the X400 platform cube and the X400 capacity cubes are
shown in the following diagram. For example, port 17 on the switch connects to the
external network port 2 on X400 capacity cube node 1. The diagram represents a
generic 10 GbE or greater SFP+ switch that supports VLAN. Each X400 Appliance
requires its own internal private network for internal communication. Each internal
network requires a separate, dedicated VLAN ID. VLAN IDs are assigned per X400
Appliance, and are determined by the network administrator. This diagram and the
table that follows it assumes that the customer is using a new switch that has all ports
free.
Note: The diagram and the following table are provided only as examples, and
customer port mapping may vary widely.
Figure 33 X400 platform cube and X400 capacity cube node ports on single switch
The X400 platform cube and X400 capacity cube node NIC port to the single switch
port connections are listed in the following table.
Table 6
single switch configuration
X400 platform cube and X400 capacity cube node network port cabling connections for
NodeNode port numberSwitch port number
X400 platform cube node 1Port 022
Port 18
Port 230
Port 316
X400 platform cube node 2Port 024
Port 16
Port 232
Port 314
X400 platform cube node 3Port 018
Port 14
Port 226
Port 312
44PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Configure switches
Table 6 X400 platform cube and X400 capacity cube node network port cabling connections for
single switch configuration (continued)
NodeNode port numberSwitch port number
X400 platform cube node 4Port 020
Port 12
Port 228
Port 310
X400 capacity cube node 1Port 31
Port 217
Port 19
Port 025
X400 capacity cube node 2Port 33
Port 219
Port 111
Port 027
X400 capacity cube node 3Port 35
Port 221
Port 113
Port 029
X400 capacity cube node 4Port 37
Port 223
Port 115
Port 031
Single switch configuration with existing switch (all ports are not free)
In the scenario where the customer has an existing switch and is going to use the
available LAN ports on the switch, follow these cabling guidelines.
l
All even ports both on the X400 platform cube and the X400 capacity cubes (ports
0 and 2) should be connected to the external VLAN.
l
All odd ports both on the X400 platform cube and the X400 capacity cubes (ports
1 and 3) should be connected to the internal VLAN.
PowerProtect X400 Appliance Hardware Configuration and Installation Guide45
Configure switches
46PowerProtect X400 Appliance Hardware Configuration and Installation Guide
CHAPTER 5
Cabling and network requirements
This chapter contains the following topics:
l
Connect power cables........................................................................................48
PowerProtect X400 Appliance Hardware Configuration and Installation Guide47
Cabling and network requirements
Connect power cables
The rack that contains the X400 Appliance should contain two PDUs that are each
connected to different power sources for redundancy. Redundant power sources
allow one AC source to fail or be serviced without impacting X400 Appliance
operation. Connect PSU 0 to one AC source, and PSU 1 to the other AC source.
Connect iDRAC cables
Integrated Dell Remote Access Controller (iDRAC) configuration and cabling provides
an out-of-band method for remote management and may be required for Dell EMC
support engineers to debug and troubleshoot. Customers may disconnect this cabling
during normal operation, however it may be necessary to reconnect at the direction of
Dell EMC support. iDRAC connections are 1 GbE-BaseT.
iDRAC configuration is strongly recommended, but not required. It is strongly
recommended because iDRAC can be used:
l
to power the X400 nodes on and off for required maintenance activities.
l
by Dell EMC support to gather detailed information about the state of the
hardware.
An X400 Appliance has a minimum of five iDRAC connections/hostnames (1 GbE
RJ-45) for each of the four X400 platform cube sleds and one X400 capacity cube.
The maximum number of iDRAC connections in an appliance is eight (one X400
platform cube and four X400 capacity cubes). The 1 GbE management switch to
which the iDRAC cables connect must have RJ-45 connections.
The number of cat 5/6 cables required to connect the iDRAC ports on the X400 cubes
to the network switch(es) depends on the number of X400 capacity cubes in the
X400 Appliance, as shown in the following table.
Appliance configuration
1 X400 platform cube + 1 X400 capacity cube5
1 X400 platform cube + 2 X400 capacity cubes6
1 X400 platform cube + 3 X400 capacity cubes7
1 X400 platform cube + 4 X400 capacity cubes8
The following figure illustrates iDRAC cabling from a X400 platform cube and two
X400 capacity cubes to a Dell N2048 (48 x RJ45 10/100/1000Mb) top-of-rack switch.
(Note that you can use any type of switch, as long as it is an RJ45 switch that
supports 1 GbE and VLAN.) You should connect the iDRAC ports to the external
(routable) network VLAN.
48PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Number of cat 5/6 cables required for connecting the iDRAC
ports to the network switch(es)
Figure 34 iDRAC cabling
Cabling and network requirements
Connect network cables
To deploy the X400 hardware, there are requirements and considerations for onsite
networking, switches, and cabling.
An X400 Appliance requires both an isolated internal (private) Ethernet network and
an external (public) Ethernet network. The internal network uses a non-routable
private VLAN and is for the internal X400 Appliance communication.
CAUTION
The external network connection uses a routable public VLAN to communicate with
the rest of the company network where the backup targets will be located. The
external network is used for data backup. You should consult with your network
The internal network must be isolated from any other traffic.
PowerProtect X400 Appliance Hardware Configuration and Installation Guide49
Cabling and network requirements
administrator for proper VLAN planning and configuration for your network
environment.
The optical Ethernet ports on the X400 platform cube and the X400 capacity cubes
used for the routable/external network VLAN are the even-numbered ports (0 and 2).
For improved reliability, ports numbered 0 and 2 should go to different switches,
although a single switch can be used.
The optical Ethernet ports on the X400 platform cube and the X400 capacity cubes
used for the non-routable/internal VLAN are the odd-numbered ports (1 and 3). For
improved reliability, ports numbered 1 and 3 should go to different switches, although
a single switch can be used.
The RJ45 Ethernet port on the X400 cubes is a dedicated iDRAC port that provides a
method for out-of-band remote management. It should be connected to a routable,
external, or site management network.
Figure 35 X400 platform cube ports used for internal and external networks
Figure 36 X400 capacity cube ports used for internal and external networks
Before you connect the X400 cubes to the switch(es), consider the following:
l
X400 cubes are compatible with all SFP+ switches that support 10 Gbe or 25 Gbe
and VLAN. If the 10 GbE and 25 GbE switches (optional) are unique to each other,
ensure to connect 10 Gbe to 10 Gbe or 25 GbE to 25 GbE. Note that if the
switches are segregated by speed, they must share a common VLAN and be able
to share that VLAN across all switches used for the X400 Appliance.
l
It is recommended you configure the X400 Appliance with two switches for
redundancy and fault tolerance.
l
The X400 Appliance can share the same top-of-rack switch for both internal and
external communication by using VLAN ID (IEEE 802.1Q) tagging.
l
If there is more than one X400 Appliance, each X400 Appliance requires its own
internal private network for internal communication. Each internal network
requires a separate, dedicated VLAN ID. VLAN IDs are assigned per X400
Appliance, and are determined by the network administrator. Contact the network
administrator with these requirements.
50PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Cabling and network requirements
CAUTION If you attempt to deploy a second X400 Appliance with the first
appliance on the same internal network with the same VLAN ID, the
deployment could fail.
l
Internal network ports on the X400 cubes can be connected to a separate switch
or pair of switches that are connected to a non-routed network. The assigned IPs
must not be reused anywhere else in that network.
l
If using two switches that support port channels (LACP, MLAG), the port channel
is separate for external and internal networks and it is per node.
l
Switch ports can be configured as access or trunk ports. Access ports are
assigned to pass traffic for a single VLAN, where trunk ports are assigned to carry
traffic for all the VLANs that are accessible to the switch. You can can have all
external and internal ports in access mode and enter the VLAN as 0 in the
PowerProtect X400 configuration UI. In this case, the switch handles the traffic
segregation. If in trunk mode, you must enter the VLANs for each network in the
PowerProtect X400 Appliance Configuration UI.
The number of network connections required to connect the GbE ports on the X400
cubes to the network switch(es) depends on the number of X400 capacity cubes in
the X400 Appliance, as shown in the following table.
Appliance configurationNumber of network connections required for connecting the
X400 cube GbE ports to the network switch(es)
1 X400 platform cube + 1 X400 capacity cube20
(16 for X400 platform cube + 4 for X400 capacity cube)
1 X400 platform cube + 2 X400 capacity cubes24
(16 for X400 platform cube + 8 for X400 capacity cubes)
1 X400 platform cube + 3 X400 capacity cubes28
(16 for X400 platform cube + 12 for X400 capacity cubes)
1 X400 platform cube + 4 X400 capacity cubes32
(16 for X400 platform cube + 16 for X400 capacity cubes)
PowerProtect X400 Appliance Hardware Configuration and Installation Guide51
Cabling and network requirements
52PowerProtect X400 Appliance Hardware Configuration and Installation Guide
PowerProtect X400 Appliance Hardware Configuration and Installation Guide53
Configure iDRAC
Configure iDRAC
iDRAC configuration is not required but is strongly recommended, because iDRAC
connections are helpful for Dell EMC support engineers to debug and troubleshoot
issues. You can also use iDRAC to power the X400 nodes on and off for required
maintenance activities. The iDRAC connections are typically on an external (public)
network and can be part of the same external network VLAN configuration or they can
be separated into a different routed external network.
Before you begin
The X400 Appliance must be racked and physical cabling for iDRAC and LAN must be
completed.
About this task
CAUTION Do not use iDRAC to change the storage configuration, X400 Appliance
settings, or BIOS settings, as making changes to these will impact the X400
Appliance functionality. Contact Dell EMC Support if changes are required in any
of these areas.
Configure iDRAC with a DHCP server
Procedure
1. Locate the iDRAC MAC address on the information tag (luggage tag) for each
node (the four nodes in the X400 platform cube and each X400 capacity cube).
On the X400 platform cube, the iDRAC MAC address is on the back side of the
information tag found at the back of each sled as shown in the following figures.
Figure 37
Information tags on the four sleds in a X400 platform cube
54PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Configure iDRAC
Figure 38 Information tag (back side) on the back of a sled with the iDRAC MAC address
On each X400 capacity cube, the iDRAC MAC address is on the back side of the
information tag located at the front of the X400 capacity cube, as shown in the
following figure. The information tag is located in the front of the X400 capacity
cube under slot 11.
Figure 39
X400 capacity cube information tag (back side) with the iDRAC MAC address
2. Set up a fixed IP address for each iDRAC, using its MAC address, in your DHCP
server.
Optionally, set a hostname for those IP addresses in your DNS.
3. Using the new iDRAC IP address, log in to iDRAC with the following credentials
and change the root account password.
PowerProtect X400 Appliance Hardware Configuration and Installation Guide55
Configure iDRAC
username: root
password: <appliance_serial_number>
The 14-character appliance serial number is located on the white label on the
information tag in the front of the X400 platform cube.
Configure iDRAC without a DHCP server
Procedure
1. If your environment does not have a DHCP server, use the mini-Display Port
(mini-DP) to VGA adapter included with the X400 Appliance and connect a
monitor and keyboard to the X400 platform cube node 1.
2. Power on the X400 platform cube node 1 from the front of the X400 cube.
3. During the X400 Appliance boot process, press F2 when prompted for EnterSetup.
4. In the System Setup Main Menu page, click iDRAC Settings.
The iDRAC Settings page appears.
5. Click Network.
The Network page appears.
6. Under IPv4 Settings, specify static IP address details.
7. Press Esc to return to the previous menu.
Save the settings when prompted and let the boot continue.
8. Using the new iDRAC IP address, log in to iDRAC with the following credentials
and change the root account password.
username: root
password: <appliance_serial_number>
The 14-character appliance serial number is located on the white label on the
information tag in the front the X400 platform cube.
9. Repeat steps 1 through 8 to configure iDRAC on the remaining three X400
platform cube nodes.
10. For the X400 capacity cubes, use the VGA port on the back of each cube to
connect a monitor and keyboard. (You do not need to use the mini-DP to VGA
adapter.)
a. Repeat steps 2 through 8 to configure iDRAC on each capacity cube in the
X400 Appliance.
56PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Power on the X400 cubes.................................................................................. 64
PowerProtect X400 Appliance Hardware Configuration and Installation Guide57
Pre-configuration tasks
Introduction
Once you have installed the X400 Appliance in the rack, cabled the X400 cubes to the
switch(es), and verified the VLAN configuration, you must perform the following preconfiguration tasks before logging in to the PowerProtect X400 Appliance
Configuration UI to configure the X400 Appliance.
1. Review the pre-configuration checklist on page 58.
2. Install mDNS on the laptop used for the initial login to the PowerProtect X400
Appliance Configuration UI on page 63.
3. Power on the X400 cubes on page 64.
Review the pre-configuration checklist
Before logging in to the PowerProtect X400 Appliance Configuration UI, you must
collect the information described in the following sections:
l
License Authorization Code on page 58
l
X400 Appliance serial number on page 58
l
X400 capacity cube serial number on page 59
l
mDNS information on page 59
l
Internal network information on page 59
l
External network information on page 61
l
NTP and SMTP server information on page 62
l
Secure Remote Services (SRS) gateway myservice360 account on page 62
You will need this information to configure the X400 Appliance in the UI.
License Authorization Code
You must have the License Authorization Code (LAC), which was emailed to you from
Dell EMC. If you have not received the LAC, contact your customer support
representative.
The LAC enables automatic download of the license when you initially connect to the
X400 Appliance, providing that the laptop you use to connect to the appliance has
external internet connectivity. If the laptop does not have external internet
connectivity, you will will need the LAC to manually download the license, as described
in Obtain the Dell EMC PowerProtect X400 license file on page 62.
X400 Appliance serial number
On the bottom right corner on the front of the X400 platform cube, locate the white
label on the pull-out information tag, and write the appliance serial number down. The
appliance serial number is a 14-character mix of letters and numbers used to identify
the X400 Appliance to Dell EMC support. The last nine digits of the appliance serial
number is the default password that you will need to enter in the Admin Credentials
page of the PowerProtect X400 Appliance Configuration UI. For the location of the
information tag, see Figure 1 on page 15. For a photo of the appliance serial number on
the white label on the information tag, see Figure 8 on page 20.
58PowerProtect X400 Appliance Hardware Configuration and Installation Guide
X400 capacity cube serial number
On each X400 capacity cube, locate the serial number on the blue label on the
information tag (luggage tag) pull out tab, and write it down. The information tag pull
out tab is located in the front of the X400 capacity cube under slot 11. For a photo of
the X400 capacity cube serial number on the X400 capacity cube information tag, see
Figure 16 on page 27.
mDNS information
l
The initial login to the PowerProtect X400 Appliance Configuration UI requires the
multicast DNS (mDNS) protocol. The laptop you use for the initial login to the UI
must have mDNS installed on it and it must be connected to an available switch
port that is in the same L2 network of the external network. The software required
to install mDNS on the laptop is:
n
Windows: Apple Bonjour Services https://support.apple.com/kb/DL999
n
Linux: Avahi
n
MacOS/iOS: no additional software required
For instructions on how to install Bonjour on your laptop, see Install mDNS on the
laptop used for the initial login to the PowerProtect X400 Appliance Configuration UI
on page 63.
Pre-configuration tasks
Internal network information
You must collect information for the internal (private) X400 Appliance network, which
is the dedicated subnet separate from the external/customer network used for data
and management traffic. The high-level internal network requirements are listed in the
following table.
Table 7
Platform cube with
one capacity cube
GbE ports10121416
GbE network
cables
IP prefixA.B.C.0/24A.B.C.0/24A.B.C.0/24A.B.C.0/24
10121416
You will need the following information to enter into the PowerProtect X400 Appliance
Configuration UI fields:
l
l
Internal network requirements
Platform cube with
two capacity cubes
Platform cube with
three capacity cubes
Platform cube with
four capacity cubes
IP Prefix - for example, 192.168.32.0/24. In the UI, you must enter the IP prefix
(192.168.32 in this example), and the 0/24 is a fixed range. Note that you do not
have to enter these IP addresses in DNS.
VLAN ID - VLAN tagging is used to break out a network into separate logical
networks. If the switch port is using untagged/access mode, use VLAN 0. If the
switch port is using tagged/trunk mode, provide the correct VLAN ID that
corresponds to your network.
PowerProtect X400 Appliance Hardware Configuration and Installation Guide59
Pre-configuration tasks
Switch port configurationInternal network VLAN ID
Untagged/access mode0
Tagged/trunk modeuse the VLAN ID configured in the trunk
l
Bonding - can be Active-Standby or Link Aggregation Control Protocol (LACP).
Active-Standby is the network bonding mode where one NIC is active while
another NIC is asleep. If the active NIC goes down, the standby NIC becomes
active. LACP bundles several physical ports together to form a single logical
channel. The default in the PowerProtect X400 Appliance Configuration UI is
Active-Standby. Use LACP if you would like a bigger bandwidth than what is
available from a single physical port.
l
MTU - Make a note of the Maximum Transmission Unit (MTU) size on the switch
ports. When you log in to the PowerProtect X400 Appliance Configuration UI, the
MTU size on the switch ports must be greater than or equal to the MTU size
settings in the UI. The default MTU size in the PowerProtect X400 Appliance
Configuration UI is 1500. As an example, if you have jumbo frames with an MTU
size of 9000 on the switch ports, you can change the default 1500 MTU size
setting in the configuration UI up to 9000.
60PowerProtect X400 Appliance Hardware Configuration and Installation Guide
External network information
You must collect information for your external (public) network. The high-level
external network requirements are listed in the following table.
You will need the following information to enter into the PowerProtect X400 Appliance
Configuration UI fields:
l
Management IP - for example, 10.241.247.201.
You will use this IP address to log in to the PowerProtect Data Manager UI as the
admin user after you complete the initial configuration of the X400 Appliance in
the PowerProtect X400 Appliance Configuration UI as the root user.
By default, PowerProtect X400 automatically resolves the hostname from a
reverse DNS lookup. If the hostname is not automatically resolved from a reverse
DNS lookup, you can separately specify a hostname and domain name in the UI by
specifying the Fully Qualified Domain Name (FQDN) in the Management FQDN
field.
PowerProtect X400 performs a reverse DNS lookup for the Management IP once
the external network is configured. The software does not perform a forward/
reverse DNS lookup for the other external network IP addresses.
l
IP range or list - for example 10.241.247.202 to 10.241.247.208.
Identify unassigned IP addresses for the external network. To simplify
configuration, contiguous addresses are preferred, but not required. The IP
addresses should be reserved for the X400 Appliance. No other systems should be
using these IP addresses. You should use forward/reverse DNS lookup to keep
track of traffic on your network, although it will only be required for the
Management IP.
The first IP address in this range/list is assigned to the internal Appliance Manager
Service. The remaining IP addresses in the IP range/list are assigned dynamically
to internal X400 services, including:
n
Integrated Storage
n
Integrated Storage Metadata Service
n
Integrated Storage Data Service
n
Virtualization Protection Service
l
Subnet - for example 255.255.254.0
PowerProtect X400 Appliance Hardware Configuration and Installation Guide61
Pre-configuration tasks
l
Gateway - for example, 10.241.247.1
l
VLAN ID - specify a numerical VLAN ID. If the switch port is using untagged/
access mode, use VLAN 0. If the switch port is using tagged/trunk mode, provide
the correct VLAN ID that corresponds to your network.
Switch port configurationExternal network VLAN ID
Untagged/access mode0
Tagged/trunk modeuse the VLAN ID configured in the trunk
l
Bonding - can be Active-Standby or LACP
l
MTU - Make a note of the Maximum Transmission Unit (MTU) size on the switch
ports. When you log in to the PowerProtect X400 configuration UI, the MTU size
on the switch ports must be greater than or equal to the MTU size settings in the
UI. The default MTU size in the configuration UI is 1500. As an example, if you
have jumbo frames with an MTU size of 9000 on the switch ports, you can change
the default 1500 MTU size setting in the configuration UI up to 9000.
l
Primary DNS Server - for example, 10.254.61.23
l
Secondary DNS Server - for example, 10.254.61.24
NTP and SMTP server information
l
NTP server - for example, 10.254.137.22
l
SMTP server and port, for example, 10.199.194.83, port 1025. SMTP server
settings are optional but recommended. It is recommended to set up an SMTP
server so that system and user event alerts can be sent to Dell EMC support for
system health monitoring and troubleshooting.
If you are going to register the X400 Appliance with Dell EMC Secure Remote
Services (SRS) so that Dell EMC support personnel can remotely connect to the
appliance to troubleshoot issues, you must have a Dell EMC Secure Remote Services
(SRS) gateway myservice360 account open and deployed. You can open a
myservice360 account here or your Dell EMC Sales representative can assist. SRS
configuration is described in Set up the X400 Appliance support settings on page 74.
Obtain the Dell EMC PowerProtect X400 license file
You only need to perform this license manual download procedure if the laptop you will
use to initially connect to the X400 Appliance will not have external internet
connectivity.
Before you begin
To obtain the license file (.lic) from the Dell EMC license management website, you
must have the License Authorization Code (LAC), which was emailed to you from Dell
EMC. If you have not received the LAC, contact your customer support
representative.
About this task
If the laptop you will use to initially connect to the X400 Appliance will have external
internet connectivity, the license file will automatically be downloaded to your laptop
62PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Pre-configuration tasks
when you connect to the appliance. If the laptop does not have external internet
connectivity, you will need to perform the following steps to manually download a
PowerProtect X400 license prior to connecting to the appliance.
Procedure
1. Go to the license page at: https://support.emc.com/servicecenter/license/
2. From the list of products, select PowerProtect X400.
The Dell EMC Software Licensing Central page displays.
3. On the Dell EMC Software Licensing Central page, click Activate My Software.
4. On the Activate page, enter the LAC code, and then click Activate.
5. Select the feature to activate, and then click Start Activation Process.
6. Select Add a Machine to specify any meaningful string for grouping licenses.
For the machine name, enter any string that helps you to keep track of your
licenses. (It does not have to be a machine name.)
7. Enter the quantities for each feature, or select Activate All, and then click
Next.
8. Optionally, specify an addressee to receive an email summary of the activation
transaction.
9. Click Finish.
10. Click Save to File to save the license file (.lic) on the laptop you will use for
the initial login to the PowerProtect X400 Appliance Configuration UI.
Install mDNS on the laptop used for the initial login to the
PowerProtect X400 Appliance Configuration UI
The initial login to the X400 Appliance Configuration UI requires the multicast DNS
(mDNS) protocol. The laptop you use for the initial login to the UI must have mDNS
installed on it and it must be connected to an available switch port that is in the same
L2 network in which the X400 platform cube resides.
Before you begin
The software required to install mDNS on the laptop is:
l
Windows: Apple Bonjour Services https://support.apple.com/kb/DL999
For more information on how to install Bonjour, see the following procedure.
l
Linux: Avahi
l
MacOS/iOS: no additional software required
Procedure
1. Download the Bonjour software to your laptop from https://
support.apple.com/kb/DL999.
2. Connect your laptop to the X400 Appliance network switch on the external
(public) VLAN side using a LAN cat6 cable.
3. If you have a McAfee firewall on your laptop, disable it.
4. Confirm that the Windows OS firewall is fully disabled.
5. Change the laptop network port attached to the external network to an internal
network IP. Provide private network IP address 169.254.1.20/255.255.255.0 to
the network port on your laptop.
PowerProtect X400 Appliance Hardware Configuration and Installation Guide63
Pre-configuration tasks
a. Go to Control Panel > Network and Internet > Network Connections >
Ethernet. The Ethernet Properties dialog displays.
b. In the Ethernet Properties dialog, select Internet Protocol Version 4
(TCP/IPv4) in the list, and click Properties. The Internet Protocol Version
4 (TCP/IPv4) Properties dialog displays.
c. In the Internet Protocol Version 4 (TCP/IPv4) Properties dialog, select
the Use the following IP address radio button and enter the following:
l
IP address: 169.254.1.20
l
Subnet mask: 255.255.255.0
6. Confirm network access to the X400 Appliance by pinging
<appliance_serial_number>.local.
The 14-character appliance serial number is located on the white label on the
information tag in the front of the X400 platform cube.
Note: If the Bonjour Printer Wizard dialog displays with the message No
Bonjour Printers are available., disregard it and proceed to log
in to X400 Appliance.
Power on the X400 cubes
Before you begin
Power and network cabling must be complete on the X400 Appliance. iDRAC cabling is
strongly recommended, but not required.
VLAN configuration must be set up and verified.
The X400 Appliance must be connected to a power source. Two power sources are
recommended for redundancy.
Note:
If you have more than one X400 Appliance, do not power on the X400
platform cubes at the same time. You must power on and configure each X400
Appliance one at a time. Powering on two or more X400 platform cubes at the
same time will interfere with networking configuration.
Procedure
1. Power on the X400 cubes.
For the X400 platform cube, you must press the power button for each of the
sleds in sequence, starting with the power button for sled 1, then the power
button for sled 2, and so on. The
powered on.
icon displays solid blue when the sled is
64PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Pre-configuration tasks
Note: For a description of the X400 platform cube control panel icons, see
Table 3 on page 16.
For the X400 capacity cubes, press the power button on. The LED displays a
solid blue line when the X400 capacity cube is powered on. You can power up
multiple X400 capacity cubes all at the same time.
PowerProtect X400 Appliance Hardware Configuration and Installation Guide65
Pre-configuration tasks
66PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Connect to the X400 Appliance......................................................................... 68
l
Configure the X400 Appliance............................................................................72
l
Set up the X400 Appliance support settings...................................................... 74
l
Log in to the PowerProtect Data Manager UI as the admin user........................ 75
PowerProtect X400 Appliance Hardware Configuration and Installation Guide67
Configure the X400 Appliance in the UI
Introduction
After you have installed the X400 Appliance in a rack and powered on the X400 cubes,
you must configure the X400 Appliance in the PowerProtect X400 Appliance
Configuration UI. In the PowerProtect X400 Appliance Configuration UI, there are
three phases of installation steps to complete: Connect, Configure, Support.
1. Connect to the X400 Appliance on page 68
2. Configure the X400 Appliance on page 72
3. Set up the X400 Appliance support settings on page 74
After you have completed the above steps as the root user in the PowerProtect X400
Appliance Configuration UI, you log in as the admin user to the PowerProtect Data
Manager UI so that you can monitor, manage, protect, and recover data across your
enterprise. For more information on how to perform data protection operations in the
PowerProtect Data Manager UI, see the
and User Guide
.
Connect to the X400 Appliance
PowerProtect X400 Appliance Administration
Before you begin
l
The X400 cubes must be powered on.
l
You must review the pre-configuration checklist and gather the required
information before configuring the X400 Appliance in the UI.
l
The laptop you use for the initial login to the UI must have mDNS installed on it
and it must be connected to an available switch port that is in the same L2
network in which the X400 platform cube resides.
About this task
The first phase of installation steps in the PowerProtect X400 Appliance Configuration
UI is connecting to the X400 Appliance which includes specifying:
l
A new admin password
l
The serial number of each X400 capacity cube
l
Internal (private) network IP addresses
l
External (public) network IP addresses
Procedure
1. Type the following URL in your browser's address bar:
https://<appliance_serial_number>.local:8543/acm
The 14-character appliance serial number is located on the white label on the
information tag in the front of the X400 platform cube.
example: https://apm00192023388.local:8543/acm
Note:
The X400 Appliance automatically downloads the PowerProtect X400 license
when you initially connect to the appliance (provided that the laptop with which
you are connecting has external internet connectivity). If the automatic license
68PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Configure the X400 Appliance in the UI
download fails, you can manually upload the license file. For more information,
see Configure the X400 Appliance on page 72.
The PowerProtect X400 splash screen appears.
2. On the PowerProtect X400 splash screen, click Begin Setup.
The Initial PowerProtect X400 Configuration page appears.
3. On the Initial PowerProtect X400 Configuration page, read the prerequisites
and click Next.
The Admin Credentials page appears.
4. On the Admin Credentials page, perform the following actions:
a. In the Current Password field, specify the last nine digits of the appliance
serial number (SN). The appliance serial number is located on the white label
on the pull-out information tag in the front of the X400 platform cube. For
example, if the appliance serial number is APM00192023388, you would
enter 192023388 as the password.
b. In the New Password and Confirm New Password fields, specify an
administrative password.
This new password will be the password you will use to log in as the admin
user to the PowerProtect Data Manager UI after you finish configuring the
X400 Appliance in the PowerProtect X400 Appliance Configuration UI.
Ensure that the password meets the following requirements:
l
Minimum of nine characters and a maximum of one hundred characters
l
At least one numeric character (0-9)
l
At least one uppercase character (A-Z)
l
At least one lowercase character (a-z)
l
At least one special character from the following list of acceptable
characters:
!@#$%^&*()<>?
c. In the New Passphrase and Confirm Passphrase fields, specify a system
passphrase.
The system passphrase is used to protect secrets, such as encryption keys.
It is also used to access the file system.
The passphrase must meet the same requirements as listed above for the
password.
If you lose the passphrase, you cannot recover it.
d. Click Next.
A Passphrase Reminder dialog appears with the warning:
CAUTION
Ensure that you take note and remember the system
passphrase you have set. Failure to remember the system
passphrase will result in inability to access secrets
and data loss. Are you ready to continue the
installation?
PowerProtect X400 Appliance Hardware Configuration and Installation Guide69
Configure the X400 Appliance in the UI
Click Yes.
The Configuration page appears.
5. On the Configuration page, perform the following actions:
a. In the Capacity Cubes list, select the number of capacity cubes to add to
the X400 Appliance.
b. In the Capacity Cube N field, type in the serial number of each capacity
cube. For example, OPT001CAP01005
The serial number is on the blue label on the information tag of the capacity
cube.
c. Click Verify Configuration.
X400 displays a message that the cube configuration is verified.
d. Click Next.
The Internal Network Configuration page appears.
6. On the Internal Network Configuration page, perform the following actions:
a. In the IP Prefix field, specify a subnet mask not in use.
For example, specify 192.168.32 as the IP prefix for a value of
192.168.32.0/24. The 0/24 is a fixed range.
The system uses this subnet mask to automatically assign IP addresses.
Note:
You do not have to enter these IP addresses in DNS.
b. In the VLAN ID field, specify a numerical VLAN ID.
If the switch port is using untagged/access mode, use VLAN 0. If the switch
port is using tagged/trunk mode, provide the correct VLAN ID that
corresponds to your network.
CAUTION
It is possible to lose connection to the X400 Appliance if the
wrong VLAN ID is used.
c. In the Bonding list, select the port bonding configuration.
The default is Active/Standby. Select LACP if you would like a higher
bandwidth than what is available from a single physical port. If you select
LACP, configure the corresponding LACP ports on the switch(es) after you
have completed all the configuration steps in the PowerProtect X400
Appliance Configuration UI.
d. In the MTU field, specify the maximum transition units (MTU) value.
The default is 1500. For jumbo frames, specify 9000.
Select the MTU size based on the MTU setting in the router or switch
configuration you are using for this network.
e. Click Next.
The Data and Management Network Configuration page appears.
7. On the Data and Management Network Configuration page, perform the
following actions:
70PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Configure the X400 Appliance in the UI
a. In the Management IP field, specify an IP address.
The Resolve the Management Hostname from DNS check box is selected
by default and automatically resolves the hostname from a reverse DNS
lookup. Clear this check box if you want to separately specify a hostname
and domain name. When you clear the check box, the Management FQDN
field appears, and you can specify the Fully Qualified Domain Name (FQDN).
Note: PowerProtect X400 checks forward/reverse DNS lookup for the
Management IP once the external network is configured. The software
does not check forward/reverse DNS lookup for the other external
network IP addresses.
b. In the IP Addresses area, select:
l
IP range if you have a contiguous IP range that is already configured. On
entering the first IP address, PowerProtect X400 autopopulates the rest
of the addresses and displays the ending IP address.
l
IP list if you do not have a range. Type the IP addresses in the provided
fields. You need at least 8 IP addresses.
To simplify configuration, contiguous addresses are preferred, but not
required. The IP addresses should be reserved for the X400 Appliance. No
other systems should be using these IP addresses. You may use forward/
reverse DNS lookup to keep track of traffic on your network, but it is not
required.
Note:
If you use the IP range option and receive an Invalid IPrange error, you must manually enter the IP addresses using the IP list
option.
c. In the Subnet field, specify a subnet mask.
d. In the Gateway field, specify a gateway IP address.
e. In the VLAN ID field, specify a numerical VLAN ID.
If the switch port is using untagged/access mode, use VLAN 0. If the switch
port is using tagged/trunk mode, provide the correct VLAN ID that
corresponds to your network.
f. In the Bonding list, select the port bonding configuration.
The default is Active/Standby. Select LACP if you would like a higher
bandwidth than what is available from a single physical port. If you select
LACP, configure the corresponding LACP ports on the switch(es) after you
have completed all the configuration steps in the PowerProtect X400
Appliance Configuration UI.
g. The value in the MTU field is read-only. It is the same MTU value you set in
the MTU field on the previous Internal Network Configuration page.
h. In the Primary DNS Server field, specify a DNS server IP address.
i. (Optional) In the Secondary DNS Server field, optionally specify a second
DNS server IP address.
j. Click Next.
The Summary page appears.
PowerProtect X400 Appliance Hardware Configuration and Installation Guide71
Configure the X400 Appliance in the UI
8. On the Summary page, review the configuration choices, and then click ApplyConfiguration.
9. Read the network configuration warning message:
CAUTIONConfiguring PowerProtect X400 is a one-time
activity which cannot be modified later unless Dell EMC
Services is engaged. Would you like to apply these
network settings and continue with the installation?
Click Yes to initiate the X400 Appliance configuration process.
PowerProtect X400 displays a progress bar showing the status of the network
configuration. Network configuration can take 30 minutes.
l
If a network configuration settings error occurs, PowerProtect X400
displays a message. Select Check inputs to review the networking
parameters that you set on the Internal Network Configuration and Dataand Management Network Configuration pages.
l
If the network configuration successfully completes, you have now
connected to the X400 Appliance and a message at the top of the page
indicates that the X400 Appliance has been successfully configured.
The License page appears, which is the first step in Configure the X400
Appliance on page 72.
Configure the X400 Appliance
About this task
After you complete the installation steps in Connect to the X400 Appliance on page
68, you must configure the X400 Appliance in the PowerProtect X400 Appliance
Configuration UI, which includes:
l
Applying the PowerProtect X400 license.
l
Applying time settings.
l
Setting up an SMTP server to send alerts to Dell EMC support and to a list of
recipients through email. (optional but recommended)
You can increase the licensed capacity within a X400 capacity cube (grow in place), or
you can increase the licensed capacity by adding a license for an additional X400
capacity cube (scale out). The minimum licensed capacity for a X400 capacity cube is
64 TB.
To grow in place, you can increase the storage capacity in 16 TB increments for each
X400 capacity cube. For example, you can purchase a X400H capacity cube cube
licensed for 64 TB and then add storage in 16 TB increments to increase capacity to
80 TB, up to a maximum of 96 TB. Similarly, you can purchase a X400F capacity cube
licensed for 64 TB and then add 16 TB increments to increase capacity to 80 TB, then
96 TB, up to a maximum of 112 TB.
To scale out, you can add a license for an additional X400H capacity cube (64-96 TB)
or for an additional X400F capacity cube (64-112 TB). All X400 capacity cubes within
the appliance must be homogeneous (all X400H cubes or all X400F cubes).
Procedure
1. On the License page, perform the following actions:
72PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Configure the X400 Appliance in the UI
a. Select License File and browse to the location of the .lic license file
in .xml format on your laptop.
b. Click Next.
Note: If the license was already applied, review the license information and
then click Next.
The Time Settings page appears.
2. On the Time Settings page, perform the following actions:
a. In the Time Zone list, select the time zone where the X400 Appliance is
physically located.
b. Click NTP + to add an NTP server.
The Add NTP Server dialog appears.
c. In the Add NTP Server dialog, specify the NTP server IP address in the NTP
Server field.
d. Click Add.
e. If necessary, click the edit icon or the delete icon to make changes to the list
of NTP servers.
f. Click Next.
The SMTP Setup page appears.
3. On the SMTP Setup page, perform the following actions if you want to send
alerts about system and user events to Dell EMC support and to a list of
specified recipients through email. SMTP server setup is recommended so that
Dell EMC support can monitor the X400 Appliance health and troubleshoot
issues.
If you do not want to set up an SMTP server, leave the Skip SMTP Server
checkbox enabled and click Next.
a. In the Server Setting area, specify:
l
the IP address of the SMTP server in the SMTP Server field.
l
the SMTP server port in the Port field.
l
the email address of the email recipient in the Email alias field.
b. Click Send Test Email to verify the SMTP server and email address
settings.
The Test mail sent successfully. message appears.
c. Click Next.
The Summary page appears.
4. On the Summary page, review the configuration choices, and then click Finish.
5. Read the configuration warning message:
CAUTION
Configuring PowerProtect X400 is a one-time activity which
cannot be modified later unless Dell EMC Services is
engaged. Would you like to apply these settings and
continue with the installation?
PowerProtect X400 Appliance Hardware Configuration and Installation Guide73
Configure the X400 Appliance in the UI
Click Yes to initiate the X400 Appliance configuration process.
PowerProtect X400 displays a progress bar showing the status of the appliance
configuration. Appliance configuration can take up to 40 minutes.
Note: A PowerProtect X400 login page may appear during the configuration
process. This happens if the time set on the NTP server differs more than 5
hours from the current time of the X400 Appliance. The login page appears
in this scenario because a PowerProtect X400 Appliance Configuration UI
session is valid for 5 hours; after that, the user is required to log in again. If
you are presented with the PowerProtect X400 login page, log in with the
following credentials:
l
Username: root
l
Password: Use the new password you set up in step 3b in the Admin
Credentials page during the initial appliance configuration in the
PowerProtect X400 Appliance Configuration UI.
If the configuration successfully completes, the Configuration appliedsuccessfully. message appears. The Configure Secure Remote Services
page appears, which is the first step in Set up the X400 Appliance support
settings on page 74.
Set up the X400 Appliance support settings
Before you begin
l
You must have a Dell EMC Secure Remote Services (SRS) gateway myservice360
account open and deployed. Your Dell EMC Sales representative can assist.
l
The X400 Appliance requires SRS version 3.20.10.08 or later.
About this task
After you complete the installation steps in Configure the X400 Appliance on page 72,
you can configure SRS in the PowerProtect X400 Appliance Configuration UI.
SRS allows you to register the X400 Appliance with a gateway host IP address for
remote access. You can register only one SRS gateway for each X400 Appliance.
After the X400 Appliance is registered, Dell EMC support personnel can remotely
connect to the X400 Appliance to troubleshoot issues.
Procedure
1. On the Configure Secure Remote Services page, perform the following
actions if you want to set up SRS.
If you do not want to set up SRS, click Yes in the Do you want to skipSRS registration? dialog.
a. In the Secure Remote Service Gateway field, type the Secure Remote
Services Gateway fully qualified domain name (FQDN) or IP address.
b. In the Username field, type the login user name used to interface with
PowerProtect X400 support. This is the same login user name used to log in
to https://support.emc.com/myservice360/.
c. In the Password field, type the password set up with the login user name.
d. Click Register.
74PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Configure the X400 Appliance in the UI
The Auto Support page appears. The Auto Support feature is enabled by
default and automatically sends diagnostic and useage data to Dell EMC
Support. You must have set up either an SMTP email server or SRS for the
Auto Support feature to function.
2. On the Auto Support page, do one of the following:
a. Keep the Auto Support option enabled, click View Terms, read through the
Telemetry Software Terms, and click Accept.
b. Disable the Auto Support option and click Save.
The Your PowerProtect X400 has been configured successfully page
appears. This page contains appliance configuration, license, and next steps
information. The configuration loads and the Launch PowerProtect DataManager button appears.
3. Click Launch PowerProtect Data Manager to log in as the admin user to the
PowerProtect Data Manager UI.
Log in to the PowerProtect Data Manager UI as the admin
user
Procedure
1. From a host that has network access to the X400 Appliance, use Google
Chrome to connect to the PowerProtect Data Manager UI:
https://appliance_hostname
Note:
You can specify the hostname or the IP address of the X400
Appliance.
The PowerProtect Data Manager login page appears.
2. Log in with the default admin credentials:
l
User Name: admin
l
Password: Use the new password you set up in step 3b in the Admin
Credentials page during the initial appliance configuration in the
PowerProtect X400 Appliance Configuration UI.
The Dashboard view of the PowerProtect Data Manager UI appears.
For information on how to monitor, manage, protect, recover, and reuse data across
the enterprise using the PowerProtect Data Manager UI, see the
Appliance Administration and User Guide
.
PowerProtect X400
PowerProtect X400 Appliance Hardware Configuration and Installation Guide75
Configure the X400 Appliance in the UI
76PowerProtect X400 Appliance Hardware Configuration and Installation Guide
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.