trademarks may be trademarks of their respective owners.
2017 - 06
Rev. A00
Contents
1 System Overview........................................................................................................................................... 6
New technologies...............................................................................................................................................................7
2 System features.............................................................................................................................................8
System features comparison............................................................................................................................................ 8
3 Chassis views and features...........................................................................................................................12
R740 and R740xd front views.........................................................................................................................................12
Left control panel..............................................................................................................................................................19
Right Control Panel..........................................................................................................................................................22
5 System memory...........................................................................................................................................33
General memory module installation guidelines............................................................................................................35
IDSDM with vFlash card................................................................................................................................................. 38
7 Networking and PCIe...................................................................................................................................42
8 Power, Thermal, and Acoustics.................................................................................................................... 47
Power consumption and energy eciency................................................................................................................... 47
Power supply units...........................................................................................................................................................48
Thermal and Acoustics....................................................................................................................................................48
Sliding rails features summary........................................................................................................................................50
Cable management arm (CMA).....................................................................................................................................53
Installing system into the rack (option A: Drop-In)...................................................................................................... 54
Installing the system into the rack (option B: Stab-In)................................................................................................57
10 Dell EMC OpenManage systems management........................................................................................... 62
OpenManage systems management.............................................................................................................................63
iDRAC features and comparison.............................................................................................................................. 63
OpenManage systems management tools, utilities and protocols.............................................................................68
Integration with third-party consoles............................................................................................................................ 69
OpenManage connections with third-party consoles.................................................................................................69
Dell EMC server management operations....................................................................................................................69
11 Appendix A. Additional specications...........................................................................................................71
Video specications......................................................................................................................................................... 73
USB peripherals................................................................................................................................................................73
12 Appendix B. Standards compliance............................................................................................................. 74
13 Appendix C Additional resources................................................................................................................ 75
14 Appendix D. Support and Deployment Services .........................................................................................76
Contents
4
Server Deployment Services.......................................................................................................................................... 76
Data Migration Service....................................................................................................................................................77
ProSupport Flex for Data Center................................................................................................................................... 78
Additional professional services......................................................................................................................................79
The PowerEdge R740/R740xd is Dell EMC’s latest two socket, 2U rack servers designed to run complex workloads using highly scalable
memory, I/O capacity and network options. The R740/R740xd features the Intel Xeon processor scalable family, up to 24 DIMMs, PCI
Express (PCIe) 3.0 enabled expansion slots, and a choice of network interface technologies to cover NIC and rNDC.
The PowerEdge R740/R740xd is a general-purpose platform with highly expandable memory (up to 3TB) and impressive I/O capability to
match. The R740 is capable of handling demanding workloads and applications, such as data warehouses, E-commerce, databases, and
high-performance computing (HPC).
In addition to the R740’s capabilities, The R740xd adds extraordinary storage capacity options, making it well-suited for data intensive
applications that require greater storage, while not sacricing I/O performance.
6System Overview
New technologies
Table 1. New technologies in R740 and R740xd
New technologyDetailed description
Intel Xeon processor scalable
family
Intel C620 series chipsetThe R740 and R740xd systems incorporates the Intel Platform Controller Hub (PCH) chip.
2666MT/s DDR4 memoryThe Intel Xeon processor scalable family support 2666 MT/s memory. The R740 and R740xd supports
Next-generation PERC optionsThe R740 and R740xd support new PowerEdge RAID Controller (PERC) cards with improved
iDRAC 9 with Lifecycle
Controller
Wireless managementThe QuickSync 2.0 feature is an extension of Near-eld communication(NFC ) based low bandwidth
LCD bezelThe R740 and R740xd LCD control panel will be embedded in the system front bezel for easy access
The Intel Xeon processor scalable family has advanced features that deliver exceptional performance
and value. See the Processors section.
two DIMMs per channel at 2666 MT/s with these processors. See the Memory section for details.
functionality and faster performance. See the Storage section.
The new embedded system management solution features hardware and rmware inventory and
alerting, in-depth memory alerting, faster performance, a dedicated gigabit port and many more
features. See the iDRAC section.
Quick sync interface in PowerEdge R730. QuickSync 2.0 will oer feature parity with previous
generation server's NFC interface to improve user experience. To extend this QuickSync feature to
wide variety of Mobile OS's with higher data throughput, the QuickSync 2.0 version replaces the
previous generation server's NFC technology with wireless at-the-box system management.
and management. See the LCD bezel section.
System Overview7
2
System features
Compared to the previous generation of Dell EMC PowerEdge servers, the R740 and R740xd have more drive bay options, more PCIe slots,
next-generation RAID controllers and advanced system management.
Topics:
•System features comparison
•Specications
System features comparison
Table 2. Comparison of PowerEdge R740/R740xd and R730/R730xd
FeaturePowerEdge R740/R740xdPowerEdge R730/R730xd
CPU2 x Intel Xeon Processor Scalable FamilyIntel Xeon processor E5-2600 v4 product family
Intel Ultra Path
Interconnect (UPI)
Memory24 x DDR4 RDIMM, LRDIMM or 12x NVDIMM up
Disk drives
RAID controllers
PCIe slotsMax 8 x PCIe 3.0Max 7 x PCIe 3.0 or 6 x PCIe 3.0
Single Device Data Correction (SDDC), spare rank, tool-less chassis, support for high availability clustering and
virtualization, proactive systems management alerts, iDRAC9 with Lifecycle Controller
Systems management
IPMI 2.0 compliant
Dell EMC OpenManage Essentials
Dell EMC OpenManage Mobile
Dell EMC OpenManage Power Center
Dell EMC OpenManage Integrations:
•Dell EMC OpenManage Integration Suite for
Microsoft System Center
•Dell EMC OpenManage Integration for VMware
vCenter™
Dell EMC OpenManage Connections:
•HP Operations Manager, IBM Tivoli Netcool and CA
Network and Systems Management
•Dell EMC OpenManage Plug-in for Oracle Database
Manager
Rack support
10System features
•ReadyRails™ static rails for tool-less mounting in 4-post racks with square or unthreaded round holes or
tooled mounting in 4-post threaded and 2-post (Telco) racks
FeatureSpecication
•ReadyRails II™ sliding rails for tool-less mounting in 4-post racks with square or unthreaded round holes or
tooled mounting in 4-post threaded hole racks, with support for optional tool-less cable management arm
Operating systems
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
Novell SUSE Linux Enterprise Server 11 (with PLDP) SP4 x86_64
Novell SUSE Linux Enterprise Server 12 SP2 x86_64
Red Hat Enterprise Linux 7.3 server x86_64
Ubuntu 16.04 LTS
Virtualization options:
Citrix XenServer 7.1x
VMware vSphere 2016 U1 (ESXi 6.5 U1)
VMware vSphere 2016 U3 (ESXi 6.0 U3)
For more information on the specic versions and additions, visit Dell.com/OSsupport.
System features11
3
Chassis views and features
The following sections provide external and internal views of the Dell EMC PowerEdge R740 and R740xd systems and describe the chassis
features. For detailed information on features and descriptions for these systems, see the Dell EMC PowerEdge R740 and R740xd
Installation and Service Manual on Dell.com/Support/Manuals
Chassis views
The R740 and R740xd are available in several chassis options with varying numbers of drive bays.
NOTE: A chassis cannot be recongured or upgraded after point of purchase.
Topics:
•R740 and R740xd front views
•R740 and R740xd Rear views
•R740 and R740xd internal chassis views
•Chassis Features
•Left control panel
•Right Control Panel
•Quick Resource Locator
•Physical Security features
R740 and R740xd front views
The R740 supports up to 16 x 2.5” or up to 8 x 3.5” front-accessible, hot-plug hard drives that are secured by a removable front bezel.
R740 Front view - 8 x 2.5” hard drive conguration
R740 Front view - 16 x 2.5” hard drive conguration
12Chassis views and features
R740 Front view - 8 x 3.5” hard drive conguration
R740xd
The R740xd supports up to 12x 3.5” or up to 24 x 2.5” front-accessible, hot-plug hard drives that are secured by a removable front bezel.
R740xd Front view - 12 x 3.5" hard drive conguration
R740xd Front view - 24 x 2.5" hard drive conguration
R740 and R740xd Rear views
The R740 back panel includes PSUs, Ethernet connectors, PCIe slots and many other features described in this guide
R740 Rear view - with 8x PCIe slots available
Chassis views and features
13
R740 Rear view - with 4x PCIe slots available with riser 2 and riser 3 blanks
R740xd
R740xd Rear view - with 2 x 3.5" backplane installed
R740xd Rear view - with 4 x 2.5" backplane installed
R740 and R740xd internal chassis views
The chassis design of the R740 and R740xd is optimized for easy access to components and for airow for eective and ecient cooling.
The R740 and R740xd support up to 24 DIMMs, two processors, hot-plug redundant fans, and many other components and features
described in this guide.
14
Chassis views and features
R740
Figure 2. R740 internal chassis view
1
hard drive backplane2SAS expander card
3cooling fan in the cooling fan assembly (6)4memory module
For additional system views, see the Dell EMC PowerEdge R740 and R740xd installation and service manual on Dell.com/Support/Manuals
Chassis Features
Table 4. Chassis Features
FeatureDescription
Power buttonACPI- compliant power button with an integrated green power LED
System identicationButtons (Blue when active) on the front and back of the system to help identify the unit in a data center
environment
18Chassis views and features
FeatureDescription
Hard drive LEDsIndicate the status and activity of the hard drives
USB connectors
R740: two front, two back, and one internal with one optional front USB up sell.
R740xd: two front, two back, and one internal
Video connectors
BezelLCD bezel control panel:
Control panelLeft control panel: There are 2 SKUs:
Luggage tag
Serial connectorConnector located in rear of system for serial device connection and console redirection.
iDRAC 9 management portDedicated management port for optional iDRAC9 Enterprise located on right control panel.
PCIe expansion slotsSupports up to 8 PCIe Gen3 expansion cards
Power supplies
R740 & R740xd: one front, one back
Both cannot be used at the same time. The front overrides the back.
Provides user access to buttons, display, and I/O interfaces
1Status LED Only
2Quick Sync 2
Right control panel
•two USB and one micro-USB for iDRAC Direct
•one VGA
Slide-out label panel for system information
Content: QRL label, Express Service Tag, QR code for OMM app, iDRAC default password
Location: Up to two, rear-accessible, hot-plug power supplies.
Indicator: Bi-color LED in handle to report power supply status to users.
Quick Resource Locator
(QRL)
Scan the code on the chassis with smartphone app for additional information and resources including
videos, reference materials, service tag information and Dell contact information.
Scan the code on the Luggage tag for information specic to the server built for the particular customer
and the specic warranty purchased.
Left control panel
The left control panel is intended to provide support for at-the-box-management or system health at a glance. The left control panel will be
located on the left ear of the chassis when viewing from the front of the system.
The left control panel will be oered in two SKUs:
1Quick Sync 2 (wireless)
2Status LED
: By default, system oers with Status LED control panel and Quick Sync 2 is
NOTE
optional.
Chassis views and features19
Figure 6. Left control panel light bar
The Left control panel LED behavior is broken in two subsets, light bar and status LEDs. The light bar also functions as button(s). Upper
half of light bar is "Chassis Health" that will also function as "System ID" when pressed. Lower half of the light bar is the "Wireless
activation button". Following table highlight the various LED modes for the overall system health:
Table 5. Decoding of LEDs in Light Bar
StatusID Button(Top)Wireless Button (Bottom)
HealthySolid BlueOFF
FaultBlink AmberOFF
Sys IDBlink BlueOFF
Healthy, Wireless ONSolid BlueSolid White
Fault, Wireless ONBlink AmberSolid White
Sys ID, Wireless ONBlink BlueSolid White
Healthy, Wireless CommunicationSolid BlueBlink White
Fault, Wireless CommunicationBlink AmberBlink White
Sys ID, Wireless CommunicationBlink blueBlink White
Healthy, Wireless faultSolid BlueBlink Amber
Fault, Wireless faultBlink AmberBlink Amber
Sys ID, Wireless faultBlink BlueBlink Amber
20Chassis views and features
Quick Sync 2 module
The Quick Sync 2 module allows for wireless at-the-box provisioning of system IP address, boot device, root credential, common BIOS, and
location settings. Using BLE, it oers improved performance and usability over 13G NFC technology along with iOS support. The Quick
Sync 2 Wi-Fi module oers support for SupportAssist collection and crash video/screen download/transfer, remote RACADM, VNC remote
console connectivity, and access to the iDRAC GUI.
To interact with the Quick Sync 2 module, OpenManage Mobile (OMM) application is required. Only iOS and Android mobile operating
systems will be supported at launch. The wireless capability is enabled by an external button referred to as an Activation Button, it is
deactivated by pressing the button again (or upon disconnect/timeout). It will be located on the front of the mechanical assembly and
when pressed will start transmitting and receiving.
Figure 7. Quick Sync 2 Activation Button
Status LED
A common design language is used to maintain commonality and consistent user experience. There are ve status LEDs and an overall
system health LED (chassis health and system ID) bar to indicate and identify any failed hardware components.
For the users who do not want radio frequency enablement for any reason, an opt-out version of status control panel called "Status LED"
control panel, is also oered. Status LED control panel follows same connectivity and LED behavior as described in the QuickSync 2 Module
section above, however, there will be no wireless features hardware or software available on this module.
Chassis views and features
21
Figure 8. Status LEDs decoded view
Right Control Panel
The right control panel encompasses many of the features no longer supported by the left control panel. The NMI is managed in software
and there is no external NMI button for latest Dell EMC PowerEdge systems.
22
Chassis views and features
Figure 9. Right Control Panel
Features of the right control panel include:
•Power button with integrated power LED
•Ambient temperature sensor
•Two USB 3.0 ports
•VGA port
•LCD Bezel support
•Micro-USB for iDRAC Direct
•Status LED for iDRAC Direct
Quick Resource Locator
The QRL is a model-specic quick response code located inside the system chassis as shown in
graphic of QRL code inside chassis
Use a smartphone to access the Dell QRL app to learn more about the server:
•View step-by-step videos, including overviews of system internals and externals, as well as detailed, concise, task-oriented videos and
installation wizards.
•Locate reference materials, including searchable owner’s manual content, LCD diagnostics, and an electrical overview.
•Look up your service tag so you can quickly gain access to your specic hardware conguration info and warranty information.
•Contact Dell directly (by link) to get in touch with technical support and sales teams and provide feedback to Dell.
These codes provide an easy way to retrieve the critical support information you need when you need it, making you more ecient and
eective in managing your hardware.
Chassis views and features
23
Location of Quick Resource Locator (QRL)
The QRL link on System Information Lable(SIL), Getting Start Guide(GSG) and installation service manual is a generic QRL link that leads to
a web page for for R740 and R740xd. This web page has links to the information of setup and service videos, iDRAC manual, and other
generic information related to R740 and R740xd.
However, the QRL on the Luggage tag EST QRL label is unique and specic to the service tag that contains the system Service Tag
number and iDRAC password. The label and QRL code within it are printed on demand from the factories. This QRL will have links to a
specic web page that shows the exact conguration as it is built and the specic warranty that it is entitled.
Figure 10. Chassis QRL Label
24
Chassis views and features
Figure 11. Luggage tag EST QRL label
Physical Security features
A number of physical security features are present on the latest generation of the R740 and R740xd. Additional security features (nonphysical) are included in the BIOS and iDRAC sections.
Table 6. Physical Security features
Security featureDescription
Cover latchThe system cover contains a non-keyed locking mechanism integrated into the latch.
Front bezelAn optional bezel may be mounted to the front of the chassis. The bezel includes a keyed lock to prevent
its removal and to protect from unauthorized access to externally accessible media, such as hard drives.
The system status remains viewable even when the bezel is attached.
Intrusion detection switchAn internal intrusion detection switch allows users to be alerted when the system cover has been
removed.
Power buttonThe power button functionality can be disabled through BIOS.
Chassis views and features25
4
Processors
The Dell EMC PowerEdge R740 and R740xd feature the Intel Xeon scalable processor family oers versatility across diverse workloads.
These processors are designed for next-generation data centers running on, software dened infrastructure supercharged for eciency,
performance, and agile services delivery across cloud-native and traditional applications. The Intel Xeon scalable processor family support
workloads for cloud, high-performance computing, networking, and also storage for data centers.
Processor features
The new Intel Xeon scalable processor family is the next generation core architecture with improved Instructions per Cycle (IPC) and other
architectural improvements. The Intel Xeon scalable processor family not only adds new features, but also improves upon many features of
the predecessor Intel Xeon processor E5-2600 v4 product family, including:
•Virtual address space of 48 bits and a physical address space of 46 bits.
•Intel Hyper-Threading Technology (Intel® HT Technology) when enabled allow each core to support two threads.
•First Level Cache (FLC) 64 KB total. The FLC is comprised of a 32 KB ICU (Instruction Cache) and 32 KB DCU (Data Cache)
•MB Mid-Level Cache (MLC) per core (non-inclusive with the LLC).
•Intel® Advanced Vector Extensions 512 (Intel® AVX-512) with a single AVX512 fused multiply-add (FMA) execution units. processors
which support Advanced RAS enable a 2nd FMA execution unit.
Topics:
•Supported Processors
•Chipset
Supported Processors
Table 7. Supported Processors for R740 and R740xd
ModelIntel SKU SKU type SteppingSpeed(GHz)Cache(MB)QPI(GT/s)Max
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
8180MPlatinumXCC2.538.510.4266628Turbo205W
8180PlatinumXCC2.538.510.4266628Turbo205W
8176MPlatinumXCC2.13810.4266628Turbo165W
Memory
Speed(M
T/s)
CoresTurboTDP
26Processors
ModelIntel SKU SKU type SteppingSpeed(GHz)Cache(MB)QPI(GT/s)Max
Memory
Speed(M
T/s)
CoresTurboTDP
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
8176PlatinumXCC2.13810.4266628Turbo165W
8170MPlatinumXCC2.13610.4266626Turbo165W
8170PlatinumXCC2.13610.4266626Turbo165W
8168PlatinumXCC2.73310.4266624Turbo205W
8164PlatinumXCC2.73310.4266626Turbo205W
8160MPlatinumXCC2.13310.4266624Turbo150W
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
8160PlatinumXCC2.13310.4266624Turbo150W
8158PlatinumXCC324.7510.4266612Turbo150W
8156PlatinumXCC3.616.510.426664Turbo105W
8153PlatinumXCC2.02210.4266616Turbo125W
6154GoldXCC3.02510.4266618Turbo200W
Processors27
ModelIntel SKU SKU type SteppingSpeed(GHz)Cache(MB)QPI(GT/s)Max
Memory
Speed(M
T/s)
CoresTurboTDP
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
6152GoldXCC2.12510.4266622Turbo140W
6150GoldXCC2.72510.4266618Turbo165W
6148GoldXCC2.42710.4266620Turbo150W
6146GoldXCC3.224.7510.4266612Turbo165W
6144GoldXCC3.524.7510.426668Turbo150W
6142MGoldXCC2.62210.4266616Turbo150W
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
6142GoldXCC2.62210.4266616Turbo150W
6140MGoldXCC2.32510.4266618Turbo140W
6140GoldXCC2.32510.4266618Turbo140W
6138GoldXCC227.510.4266620Turbo125W
6136GoldXCC3.024.7510.4266612Turbo125W
28Processors
ModelIntel SKU SKU type SteppingSpeed(GHz)Cache(MB)QPI(GT/s)Max
Memory
Speed(M
T/s)
CoresTurboTDP
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
6134MGoldXCC3.224.7510.426668Turbo130W
6134GoldXCC3.324.7510.426668Turbo130W
6132GoldXCC2.619.2510.4266614Turbo140W
6130GoldXCC2.12210.4266616Turbo125W
6128GoldXCC3.419.2510.426666Turbo115W
6126GoldXCC2.619.2510.4266612Turbo125W
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
5122GoldXCC3.616.510.424004Turbo105W
5120GoldHCC2.219.2510.4240014Turbo105W
5118GoldHCC2.316.510.4240012Turbo105W
5115GoldHCC2.413.7510.4240010Turbo85W
4116SilverHCC2.1169.6240012Turbo85W
Processors29
ModelIntel SKU SKU type SteppingSpeed(GHz)Cache(MB)QPI(GT/s)Max
Memory
Speed(M
T/s)
CoresTurboTDP
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
4114SilverLCC2.2149.6240010Turbo85W
4112SilverLCC2.68.259.624004Turbo85W
4110SilverLCC2.1119.624008Turbo85W
4108SilverLCC1.8119.624008Turbo85W
3106BronzeLCC1.7119.621338No Turbo85W
3104BronzeLCC1.7119.621336No Turbo85W
Extended Reliability(T) SKUs
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
8160TPlatinumXCC2.13310.4266624Turbo150W
6138TGoldXCC227.510.4266620Turbo125W
6130TGoldXCC2.12210.4266616Turbo125W
6126TGoldXCC2.619.2510.4266612Turbo125W
5120TGoldHCC2.219.2510.4240014Turbo105W
30Processors
ModelIntel SKU SKU type SteppingSpeed(GHz)Cache(MB)QPI(GT/s)Max
Memory
Speed(M
T/s)
CoresTurboTDP
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
Intel Xeon
Processor
Scalable
Family
NOTE: CPU SKUs with SKU numbers ending with M can support up to 1.5TB of memory
5119TGoldHCC2.219.2510.4240014Turbo85W
4116TSilverHCC2.216.59.6240012Turbo85W
4114TSilverLCC2.213.759.6240010Turbo85W
4109TSilverLCC224.759.624008Turbo70W
Processor Congurations
The R740 and R740xd supports up to two processors with up to 28 cores per processor.
Single CPU Conguration
The R740 and R740xd will function normally if there is just a single processor placed in the CPU1 socket . However, CPU and memory
blanks associated with CPU2 are required to be populated for thermal reasons. The system will not boot if only CPU2 socket is populated.
With Single CPU conguration, any Riser1 (1A/1B/1C/1D) card and only Riser 2B will be functional.
Chipset
The DELL EMC PowerEdge R740 and R740xd use the Intel C620 chipset (PCH) that provides extensive I/O support. Functions and
capabilities include:
•ACPI Power Management Logic Support, Revision 4.0a
•PCI Express* Base Specication Revision 3.0
•Integrated Serial ATA host controller, supports data transfer rates of up to 6 Gb/s on all ports.
•xHCI USB controller with SuperSpeed USB 3.0 ports
•Direct Media Interface
•Serial Peripheral Interface
•Enhanced Serial Peripheral Interface
•Flexible I/O - Allows some high speed I/O signals to be congured as PCIe root ports, PCIe uplink for use with certain PCH SKUs, SATA
(and sSATA), or USB 3.0.
•General Purpose Input Output (GPIO)
•Low Pin Count interface, interrupt controller, and timer functions
Processors
31
•System Management Bus Specication, Version 2.0
•Integrated Clock Controller / Real Time Clock Controller
•Intel High Denition Audio and Intel Smart Sound Technology
•Supports Intel Active Management Technology and Server Platform Services
•Supports Intel Virtualization Technology for Directed I/O
•Supports Intel Trusted Execution Technology
•JTAG Boundary Scan support
•Intel QuickAssist Technology
•Intel Trace Hub for debug
For more information, visit Intel.com
32Processors
5
System memory
The R740/R740xd supports DDR4 registered DIMMs (RDIMMs), load reduced DIMMs (LRDIMMs) and non-volatile dual in-line DIMM-Ns
(NVDIMM-Ns). System memory holds the instructions that are executed by the processor.
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Memory bus operating frequency can be 2666 MT/s, 2400 MT/s, or 2133 MT/s depending on the following factors:
•DIMM type (RDIMM or LRDIMM)
•Number of DIMMs populated per channel
•System prole selected (for example, Performance Optimized, or Custom [can be run at high speed or lower])
•Maximum supported DIMM frequency of the processors
The R740/R740xd system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is
organized into six channels. In each channel, the release tabs of the rst socket are marked white, and the second socket black.
Slots A1 and A7Slots A2 and A8Slots A3 and A9Slots A4 and A10Slots A5 and A11Slots A6 and A12
Slots B1 and B7Slots B2 and B8Slots B3 and B9Slots B4 and B10Slots B5 and B11Slots B6 and B12
System memory
General memory module installation guidelines
NOTE: Memory congurations that fail to observe these guidelines can prevent system from booting, stop responding during
memory conguration, or operating with reduced memory.
The R740/R740xd system supports Flexible Memory Conguration, enabling the system to be congured and run in any valid chipset
architectural conguration. The following are the recommended guidelines for installing memory modules:
•RDIMMs and LRDIMMs must not be mixed.
•x4 and x8 DRAM based memory modules can be mixed.
•Up to two RDIMMs can be populated per channel regardless of rank count.
•Up to two LRDIMMs can be populated per channel regardless of rank count.
•If memory modules with dierent speeds are installed, they will operate at the speed of the slowest installed memory module(s) or
slower depending on the system DIMM conguration.
•Populate memory module sockets only if a processor is installed. For single-processor systems, sockets A1 to A12 are available. For dualprocessor systems, sockets A1 to A12 and sockets B1 to B12 are available.
•Populate all the sockets with white release tabs rst, followed by the black release tabs.
•When mixing memory modules with dierent capacities, populate the sockets with memory modules with highest capacity rst. For
example, if you want to mix 8 GB and 16 GB memory modules, populate 16 GB memory modules in the sockets with white release tabs
and 8 GB memory modules in the sockets with black release tabs.
•In a dual-processor conguration, the memory conguration for each processor should be identical. For example, if you populate socket
A1 for processor 1, then populate socket B1 for processor 2, and so on.
•Memory modules of dierent capacities can be mixed provided other memory population rules are followed (for example, 8 GB and 16
GB memory modules can be mixed).
•Mixing of more than two memory module capacities in a system is not supported.
•Populate six memory modules per processor (one DIMM per channel) at a time to maximize performance.
NVDIMM-N memory module installation guidelines
The following are the recommended guidelines for installing NVDIMM-N memory modules:
•Each system supports memory congurations with 1, 2, 4, 6, or 12 NVDIMM-Ns.
•Supported congurations have dual processors and a minimum of 12x RDIMMs.
•LRDIMMS and NVDIMM-Ns must not be mixed.
•Maximum of 12 NVDIMM-Ns can be installed in a system.
The following table lists the NVDIMM-N congurations that are currently supported on R740/R740xd.
Table 9. Supported NVDIMM-N
CongurationDescriptionMemory population rules
Conguration 112x 16 GB RDIMMs, 1x NVDIMM-N
Conguration 212x 32 GB RDIMMs, 1x NVDIMM-N
Conguration 323x 32 GB RDIMMs, 1x NVDIMM-N
congurations
RDIMMs – C1{1,2,3,4,5,6}, C2{1,2,3,4,5,6}
NVDIMM-N – C1{7}
RDIMMs – Same for all 12x RDIMM
congurations. See Conguration 1
RDIMMs – Same for all 12x RDIMM
congurations. See Cong 1
NVDIMM-N – C1{7,8,9,10,11,12},
C2{7,8,9,10,11,12}
RDIMMs – Same for all 12x RDIMM
congurations. See Cong 1
NVDIMM-N – C1{7,8,9,10,11,12},
C2{7,8,9,10,11,12}
36System memory
6
Storage
The Dell EMC PowerEdge R740 and R740xd provide scalable storage that allows you to adapt to your workload and operational demands.
With comprehensive storage options, the R740 and R740xd oer various internal and external storage controllers, drive types and dierent
chassis and backplanes for varied numbers of drives. Features such as Express Flash PCIe SSDs, H740P and H840 RAID controller provide
vastly accelerated performance over previous technologies. Dell EMC Express Flash drives use PCIe lanes to connect directly to the
processor and chipset and are easily accessible through a hot-plug drive bay.
Storage Controllers
Dell EMC's RAID controller options oer performance improvements, including the Mini PERC solution. Mini PERC provides a base RAID
hardware controller without consuming a PCIe slot by using a small form factor and high density connector to the base planar.
The new PERC controller oerings will leverage heavily on previous generation PERC family. The premium performance PERC series
controller will drive better IOPs and enhanced the SSD performance.
The Internal Dual SD Module (IDSDM) and vFlash card are combined into a single card module in the latest PowerEdge systems. The
following are SKUs available for PowerEdge R740 and R740xd systems:
•vFlash only
•IDSDM only
•vFlash and IDSDM
NOTE
: The IDSDM only option come with vFlash hardware but required iDRAC license to enable it.
The IDSDM with vFlash module sits in the back of the chassis, in a Dell-proprietary PCIe x1 slot using a USB 3.0 interface to host. In 14 Gen
system, the IDSDM and/or vFlash card moves from SD to microSD and the supported capacity for IDSDM microSD cards are 16/32/64 GB
while for vFlash the capacity is 16 GB only. The write-protect switch is built onboard on the IDSDM with vFlash module.
Optical Drives
The PowerEdge R740 supports one of the following internal optical drive options:
•DVD-ROM
•DVD+ROM
The R740xd does not support an internal optical drive.
38
Storage
Tape Drives
The R740 and R740xd do not support internal tape drives. However, external tape backup devices will be supported on both R740 and
R740xd.
Supported external tape drives:
•External RD1000 USB
•External LTO-5, LTO-6, LTO-7 and 6 Gb SAS tape drives
•114X rack mount chassis with LTO-5, LTO-6, and LTO-7 6Gb SAS tape drives
•TL1000 with LTO-5, LTO-6, and LTO-7 6 Gb SAS tape drives
•TL2000 with LTO-5, LTO-6, and LTO-7 6 Gb SAS tape drives
•TL4000 with LTO-5, LTO-6, and LTO-7 6 Gb SAS tape drives
•TL4000 with LTO-5, LTO-6, and LTO-7 8Gb FC tape drives
•ML6000 with LTO-5, LTO-6, 6 Gb SAS tape drives
•ML6000 with LTO-5, LTO-6, LTO-7 8Gb FC tape drives
Boot Optimized Storage Subsystem (BOSS)
The BOSS is oered as a means of booting R740/R740xd systems to a full OS mode when,
•target OS is a full OS and not hypervisor that may supported best by IDSDM
•the user does not wish to trade o standard hot plug drive slots for OS install
The Hardware RAID BOSS is a RAID controller with a limited feature set for the purpose of boot up to a full OS drive. The BOSS RAID
controller presents M.2 SATA-only Solid State drives (SSD) as either Non-RAID disks or a single RAID1 volume conguration.
NOTE: Performed on virtual disk creation by default.
Background initializationNo
RAID0No
RAID1Yes
Single non-RAIDYes
Dual non-RAIDYes
Degraded RAID1 and non-RAIDNo
Foreign importYes
Consistency checkNo
Patrol readNo
Load balanceN/A
RebuildYes
NOTE: Manually triggered in Human Interface Infrastructure(HII) or via Marvell
Command Line Interface (CLI).
Auto-rebuildYes
NOTE: Auto Rebuild will occur at power up only if there is a surviving native
virtual disk and another physical disk is present at power up.
Hot spareNo
Change rebuild priority/rateNo
Virtual disk write back/ read ahead cacheNo
Battery supportN/A
Non-RAID disk cache policyYes
SMART InfoYes
Physical disk hot swapNo
Virtual disk expansionNo
Virtual disk slicingNo
Virtual disk migrationYes
Split mirrorNo
NOTE: No controller cache.
NOTE: No battery.
NOTE: OS controlled/Device defaults.
NOTE: Can be pulled by Marvell CLI.
NOTE: On new controller, virtual disk must be Imported from HII before
presented to OS.
NOTE: System required to shutdown and migrate one physical disk to another
system and continue rebuild.
Non-RAID migrationYes
40Storage
Function/FeatureSupported
BIOS conguration utility (Ctrl-M)No
Add on driver for data path (OS device
driver)
4K native drive supportNo
TRIM and UNMAP virtual diskNo
TRIM and UNMAP Non-RAID physical diskYes
Self-encrypting drives(SED) supportNo
Cryptographic erase (sanitize)Yes
No
NOTE: Console Windows driver or Linux library is required for management
purposes only.
NOTE: If drive supports SANITIZE Crypto Erase. No other encryption support
from controller or drive.
Storage41
7
Networking and PCIe
The Dell EMC PowerEdge R740 and R740xd oersoer balanced, scalable I/O capabilities, including integrated PCIe 3.0-capable expansion
slots. Dell Select Network Adapters, Dell’s network daughter cards, enable you to choose the right network fabric without using up a
valuable PCI slot. Pick the speed, technology, vendor, and other options, such as switch independent partitioning, which enable you to
share and manage bandwidth on 10GbE connections.
Topics:
•Network card options
•PCIe Expansion cards
Network card options
The DELL EMC PowerEdge R740 and R740xd system supports four Network Interface Controller (NIC) ports on the back panel, which are
available in the following congurations:
•Four 1 Gbps
•Four 10 Gbps
•Two 10 Gbps and two 1 Gbps
•Two 25 Gbps
NOTE
: You can install up to eight PCIe add-on NIC cards.
PCIe Expansion cards
The PowerEdge R740 and R740xd system supports up to eight PCI express (PCIe) generation 3 expansion cards, that can be installed on
the system board using PCIe expansion card risers.
Below are the risers oerings for both the R740 and R740xd.
Table 14. PCIe Expansion card riser congurations for R740 and R740xd
Expansion card
riser
Riser 1ASlot 1Full HeightFull Lengthx16
Riser 1BSlot 1Full HeightFull Lengthx8
Riser 1DSlot 1Full HeightFull Lengthx16
Riser 2ASlot 4Full HeightFull Lengthx16
Riser 2BSlot 4Low ProleHalf Lengthx8
Riser 2CSlot 4Low ProleHalf Lengthx16
Riser 3ASlot 7Full HeightFull Lengthx8
PCIe slots on the
riser
Slot 3Full HeightHalf Lengthx16
Slot 2Full HeightFull Lengthx8
Slot 3Full HeightHalf Lengthx8
Slot 2Full HeightFull Lengthx8
Slot 3Full HeightHalf Lengthx8
Slot 5Full HeightFull Lengthx8
Slot 6Low ProleHalf Lengthx8
Slot 8Full HeightFull Lengthx16
HeightLengthLink
Table 15. PCIe riser conguration
Riser congurationNumbers of CPUsSupported PERC typePossible rear storage
No riser1 or 2Mini-MonoYes
1B+2B1 or 2Mini-Mono/AdapterYes
1B+2C2Mini-Mono/AdapterYes
1A+2A2AdapterNo
1A+2A+3A2AdapterNo
1B+2A+3A2Mini-Mono/AdapterNo
1D+2A+3A2AdapterNo
46Networking and PCIe
8
Power, Thermal, and Acoustics
The lower overall system-level power draw is a result of the breakthrough system design developed by Dell EMC. The system aims to
maximize performance-per-watt through a combination of energy ecient technologies, optimized thermal designs and intelligent fan
control algorithms. System fan control algorithms use an extensive array of sensors that automatically monitor power and thermal activity
to minimize fan speeds based on system cooling requirements, reducing the power required for cooling.
Topics:
•Power consumption and energy eciency
•Power supply units
•Thermal and Acoustics
Power consumption and energy eciency
With the rise in the cost of energy coupled with increasing data center density, Dell EMC provides tools and technologies to help you realize
greater performance with lower energy cost and wastage. More ecient data center usage can reduce costs by slowing the need for
additional data center space. The following table lists the tools and technologies that Dell EMC oers to help you achieve your data center
goals by lowering power consumption and increasing energy eciency.
Table 16. Power tools and technologies
FeatureDescription
Power supply units (PSU) portfolioDell EMC PSU portfolio includes intelligent features such as
dynamically optimizing eciency while maintaining availability and
redundancy. For more information, see, the Power supply units
section.
Tools for right-sizingThe Dell Enterprise Infrastructure Planning Tool (EIPT) is a tool that
helps you plan and tune your computer and infrastructure
equipment for maximum eciency by calculating hardware power
consumption, power infrastructure and storage. Learn more at
Dell.com/calc.
Power monitoring accuracyPSU power monitoring improvements include:
•Power monitoring accuracy of 1%, whereas the industry
standard is 5%
•More accurate reporting of power
•Better performance under a power cap
Power cappingUse Dell EMC systems management to set the power cap limit for
your systems to limit the output of a PSU and reduce system power
consumption. Dell EMC is the rst hardware vendor to leverage
Intel Node Manager for circuit-breaker fast capping.
Systems managementiDRAC9 Enterprise provides system-level management that
monitors, reports, and controls power consumption at the
Power, Thermal, and Acoustics47
processor, memory and system level. OpenManage Power Center
delivers group power management at the rack, row, and data center
level for servers, power distribution units, and uninterruptible power
supplies.
Active power management
Intel Node Manager is an embedded technology that provides
individual system-level power reporting and power limiting
functionality. Dell EMC oers a complete power management
solution comprised of Intel Node Manager accessed through Dell
EMC iDRAC9 Enterprise and OpenManage Power Center that
allows policy-based management of power and thermals at the
individual system, rack, and data center level.
Hot spare reduces power consumption of redundant power
supplies.
Thermal control of fan speed optimizes the thermal settings for
your environment to reduce fan consumption and lower system
power consumption.
Idle power enables Dell EMC servers to run as eciently when idle
as when at full workload.
Power supply units
Energy Smart power supplies have intelligent features, such as the ability to dynamically optimize eciency while maintaining availability and
redundancy. Also featured are enhanced power-consumption reduction technologies, such as high-eciency power conversion and
advanced thermal-management techniques, and embedded power-management features including high-accuracy power monitoring.
The system supports two hot-swappable AC power supplies with 1 + 1 redundancy, auto-sensing and auto-switching capability.
Thermal and Acoustics
The system's thermal management delivers high performance through optimized cooling of components at the lowest fan speeds across a
wide range of ambient temperatures from 10°C to 35°C (50°F to 95°F) and to extended ambient temperature ranges. These
optimizations result in lower fan power consumption for lower total system power and data center power consumption.
Thermal design
The thermal design of the system reects the following:
•Optimized thermal design: The system layout is architected for optimum thermal design. System component placement and layout are
designed to provide maximum airow coverage to critical components with minimal expense of fan power.
•Comprehensive thermal management: The thermal control system regulates the system fan speeds based on feedback from system
component temperature sensors, as well as for system inventory and subsystem power draw. Temperature monitoring includes
components such as processors, DIMMs, chipset, system inlet air temperature and hard disk drives.
•Open and closed loop fan speed control: Open loop fan control uses system conguration to determine fan speed based on system
inlet air temperature. Closed loop thermal control uses temperature feedback to dynamically adjust fan speeds based on system activity
and cooling requirements.
•User-congurable settings: With the understanding and realization that every customer has a unique set of circumstances or
expectations from the system, in this generation of servers, we have introduced limited user-congurable settings in the iDRAC9 BIOS
setup screen. For more information, see the Dell EMC PowerEdge system Installation and Service Manual on Dell.com/Support/
Manuals and “Advanced Thermal Control: Optimizing across Environments and Power Goals” on Dell.com.
•Cooling redundancy: The system allows N+1 fan redundancy, allowing continuous operation with one fan failure in the system.
48
Power, Thermal, and Acoustics
Acoustical design
Dell EMC focuses on sound quality in addition to sound power level and sound pressure level. Sound quality describes how disturbing or
pleasing a sound is interpreted, and Dell EMC references a number of psychacoustical metrics and thresholds in delivering to it. Tone
prominence is one such metric. Sound power and sound pressure levels increase with greater populations or higher utilization, while sound
quality remains good even as the frequency content changes. A reference for comparison to sound pressure levels for familiar noise sources
is given in the following table. An extensive description of Dell EMC Enterprise acoustical design and metrics is available in the Dell
Enterprise Acoustics white paper.
Table 17. Acoustical reference points and output comparisons
Value measured at your earsEquivalent familiar noise experience
LpA, dBA, re 20 µPaLoudness, sones
9080Loud concert
7539Data center, vacuum cleaner, voice must be elevated
to be heard
6010Conversation levels
454Whispering, open oce layout, normal living room
352Quiet oce
301Quiet library
200Recording studio
Power, Thermal, and Acoustics49
Rack rails
The rail oerings for the R740 and R740xd consist of two general types: sliding and static
Sliding rails features summary
The sliding rails (two varieties are oered) allow the system to be fully extended out of the rack for service. They are available with or
without the optional cable management arm (CMA).
9
Figure 14. Sliding rails with optional CMA
ReadyRails-Sliding rails for 4-post racks
•Supports Drop-in Installation of the chassis to the rails.
•Support for tool-less installation in 19" EIA-310-E compliant square or unthreaded round hole 4-post racks including all generations of
the Dell racks.
•Support for tooled installation in 19" EIA-310-E compliant threaded hole 4-post racks.
•Support full extension of the system out of the rack to allow serviceability of key internal components.
•Support for optional cable management arm (CMA).
•Minimum rail mounting depth without the CMA: 714 mm.
•Minimum rail mounting depth with the CMA: 845 mm.
•Square-hole rack adjustment range: 631-868 mm.
•Round-hole rack adjustment range: 617-861 mm.
•Threaded-hole rack adjustment range: 631-883 mm.
Stab-in/Drop-in sliding rails for 4-post racks (New for 14G systems)
•Supports drop-in or stab-in installation of the chassis to the rails.
50Rack rails
•Support for tool-less installation in 19" EIA-310-E compliant square, unthreaded round hole racks including all generations of the Dell
racks. Also supports tool-less installation in threaded round hole 4-post racks.
•Required for installing R740 in a Dell EMC Titan or Titan-D rack.
•Support full extension of the system out of the rack to allow serviceability of key internal components.
•Support for optional cable management arm (CMA).
•Minimum rail mounting depth without the CMA: 714 mm.
•Minimum rail mounting depth with the CMA: 845 mm.
•Square-hole rack adjustment range: 603-915 mm.
•Round-hole rack adjustment range: 603-915 mm.
•Threaded-hole rack adjustment range: 603-915 mm.
Static rails
The static rails support a wider variety of racks than the sliding rails. However, they do not support serviceability in the rack and are thus
not compatible with the CMA.
Figure 15. Static rails
Static rails features summary
Static Rails for 4-post & 2-post Racks:
•Supports Stab-in installation of the chassis to the rails.
•Support tool-less installation in 19" EIA-310-E compliant square or unthreaded round hole 4-post racks including all generations of Dell
racks.
•Support tooled installation in 19" EIA-310-E compliant threaded hole 4-post and 2-post racks.
•Minimum rail mounting depth: 622 mm.
•Square-hole rack adjustment range: 608-879 mm.
•Round-hole rack adjustment range: 594-872 mm.
•Threaded-hole rack adjustment range: 608-890 mm.
: One key factor in selecting the proper rails is identifying the type of rack in which they are installed.
NOTE
Rack rails51
2-Post racks installation
If installing to 2-Post (Telco) racks, the ReadyRails Static rails (B4) must be used. Both sliding rails support mounting in 4-post racks only.
Figure 16. Static rails in 2-post center mount conguration
Installation in the Dell EMC Titan or Titan-D racks
If installing to Titan or Titan-D racks, the Stab-in/Drop-in Sliding rails (B13) must be used. This rail collapses down suciently to t in racks
with mounting anges spaced about 24 inches apart from front to back. The Stab-in/Drop-in Sliding rail allows bezels of the servers and
storage systems to be in alignment when installed in these racks.
System-to-Rail Installation Method
If the customer prefers to use the stab-in installation method for installing their systems to the rails, the Stab-in/Drop-in Sliding rails(B13)
or the ReadyRails Static rail (B4) must be selected.
NOTE
: ReadyRails Sliding rails (B6) are drop-in only.
Table 18. Static, Sliding, or Stab-in/Drop-in sliding rails
Rail
identier
B6Ready Rails
B13Stab-in/Drop-
B4Ready Rails
* Minor conversion required
NOTE
Rail typeInstallation
Sliding
in Sliding
Static
: No screws are required for the Stab-in/Drop-in Sliding (B13) rails when mounting the rails to the racks
method
Drop-inX√√√ *XX
Stab-in/
Drop-in
Stab-inX√√√ *√ *√
Supported rack types
Dell EMC Titan
or Titan-D
Racks
√√√√XX
4-Post2-Post
SquareRoundThreadFlushCenter
NOTE: Screws are not included in either kit as threaded racks are oered with various thread designations. Users must therefore
provide their own screws when mounting the rails in threaded racks.
NOTE: Screw head diameter for the sliding rails must be 10 mm or less.
Other key factors governing proper rail selection include the following:
52
Rack rails
•Spacing between the front and rear mounting anges of the rack
•Type and location of any equipment mounted in the back of the rack such as power distribution units (PDUs)
•Overall depth of the rack
The static rails oer a greater adjustability range and a smaller overall mounting footprint than the sliding rails. This is because of their
reduced complexity and lack of need for CMA support.
Table 19. Rail Adjustability Range and Rail Depth
Rail
Identier
B6Ready Rails
B13Stab-in/
B4Ready Rails
* Values represent the distance between the front and rear mounting anges on the rack
+ Measured from the front surface of the front rack mounting ange
NOTE
rails to reduce the overall length of the rails and eliminate potential interferences with rear-mounted PDUs or the rack rear door.
NOTE: For the ReadyRails Sliding rails(B6) and ReadyRails Static rails (B4), the adjustment range of the rails is a function of the
type of rack in which they are being mounted. The Min/Max values listed above represent the allowable distance between the
front and rear mounting anges in the rack. Rail depth without the CMA represents the minimum depth of the rail with the outer
CMA brackets removed (if applicable) as measured from the front mounting anges of the rack.
Rail TypeRail Adjustability Range (mm)*Rail Depth (mm)+
SquareRoundThreadedWithout
MinMaxMinMaxMinMax
676868662861676883714845
Sliding
603915603915603915714845
Drop-in
Sliding
608879594872604890622N/A
Static
: For situations where CMA support is not required, the outer CMA mounting brackets can be removed from the sliding
CMA
With CMA
Cable management arm (CMA)
The optional cable management arm (CMA) organizes and secures the cords and cables exiting the back of the systems. It unfolds to allow
the systems to extend out of the rack without having to detach the cables. Some key features of the CMA include:
•Large U-shaped baskets to support dense cable loads.
•Open vent pattern for optimal airow.
•Ability to be mounted on either side by simply swinging the spring-loaded brackets from one side to the other.
•Utilizes hook-and-loop straps rather than plastic tie wraps to eliminate the risk of cable damage during cycling.
•Includes a low-prolexed tray to both support and retain the CMA in its fully closed position.
•Both the CMA and the tray mount without the use of tools via simple and intuitive snap-in designs.
The CMA can be mounted to either side of the sliding rails without the use of tools or the need for conversion. However, it is recommended
that it be mounted on the side opposite to the power supplies to allow easier access to the power supplies and rear hard drives (if
applicable) for service or replacement.
Rack rails
53
Figure 17. Sliding rails with CMA
Rack Installation
The R740 oers two dierent varieties of sliding rails: ReadyRail Sliding rails (B6), and combination Stab-in/Drop-in Sliding rails (B13). Only
one variety of static rail is oered: ReadyRails Static rails (B4).
A "drop-in" design means that the system is installed vertically into the rails by inserting the standos on the sides of the system into the
"J-slots" in the inner rail members with the rails in the fully extended position. The recommended method of installation is to rst insert the
rear standos on the system into the rear J-slots on the rails to free up a hand and then rotate the system down into the remaining J-slots
while using the free hand to hold the rail against the side of the system.
A "stab-in" design means that the inner (chassis) rail members must rst be attached to the sides of the system and then inserted into the
outer (cabinet) members installed in the rack. For 2U systems, it is recommended that two people perform this operation.
NOTE
: The 2U system requires two people for installation due to its heavier weight.
Installing system into the rack (option A: Drop-In)
1Pull the inner rails out of the rack until they lock into place.
54
Rack rails
Figure 18. Pull out inner rail
2Locate the rear rail stando on each side of the system and lower them into the rear J-slots on the slide assemblies.
3Rotate the system downward until all the rail standos are seated in the J-slots.
Rack rails
55
Figure 19. Rail standos seated in J-slots
4Push the system inward until the lock levers click into place.
5Pull the blue slide release lock tabs forward on both rails and slide the system into the rack until the system is in the rack.
56
Rack rails
Figure 20. Slide system into the rack
Installing the system into the rack (option B: Stab-In)
1Pull the intermediate rails out of the rack until they lock into place.
2Release the inner rail lock by pulling forward on the white tabs and sliding the inner rail out of the intermediate rails.
Rack rails
57
Figure 21. Pull out the intermediate rail
Table 20. Rail component
NumberComponent
1Intermediate rail
2Inner rail
3Attach the inner rails to the sides of the system by aligning the J-slots on the rail with the standos on the system and sliding forward
on the system until they lock into place.
58
Rack rails
Figure 22. Attach the inner rails to the system
4With the intermediate rails extended, install the system into the extended rails.
Rack rails
59
Figure 23. Install system into the extended rails
5Pull the blue slide release lock tabs forward on both the rails, and slide the system into the rack.
60
Rack rails
Figure 24. Slide system into the rack
Rack rails
61
10
Dell EMC OpenManage systems management
Whether your IT environment consists of a few servers or a few thousand servers, Dell EMC OpenManage systems management solutions
provide comprehensive management for evolving IT environments. OpenManage is based on open standards and provides agent-based and
agent-free server lifecycle management functionality for Dell EMC PowerEdge servers. OpenManage solutions help you automate and
streamline essential hardware management tasks.
Start with a rm foundation for ecient hardware management using OpenManage tools, utilities and management consoles. OpenManage
systems management solutions consist of a combination of embedded management features and software products that help you
automate and simplify the entire server lifecycle: deploy, update, monitor and maintain. OpenManage solutions are innovatively designed for
simplicity and ease of use to help you reduce complexity, save time, achieve eciency, control costs and empower productivity.
OpenManage centers around ecient management of server lifecycle.
Figure 25. Server lifecycle management operations
Topics:
•OpenManage systems management
•iDRAC Lifecycle controller
•Agent-free management
62Dell EMC OpenManage systems management
•Agent-based management
•Dell EMC consoles
•OpenManage systems management tools, utilities and protocols
•Integration with third-party consoles
•OpenManage connections with third-party consoles
•Dell EMC server management operations
OpenManage systems management
The Dell EMC OpenManage systems management portfolio includes powerful hardware and software management tools and consoles.
OpenManage simplies the lifecycle of deploying, updating, monitoring and maintaining your Dell EMC PowerEdge servers.
iDRAC Lifecycle controller
The PowerEdge server provides storage expandability that allows you to adapt to your workload and operational demands. With
comprehensive storage options, the server oer various drive types, internal and external storage controllers, and dierent backplanes for
varied number of drives. The microcontroller is responsible for acting as an interface or gateway between the host system (i.e., server
management software) and the peripheral devices. These peripheral devices, which may or may not be Intelligent Platform Management
Interface (IPMI) compliant, consist of the power supplies, the storage backplane, integrated storage controllers, control panel with semiintelligent display, and Lifecycle Controller.
iDRAC features and comparison
iDRAC9 is available in basic, express, and enterprise options.
Table 21. iDRAC feature comparison
FeaturesiDRAC8
Interface/Standards
RedshYesYesYesYesYesYesYesYes
IPMI 2.0YesYesYesYesYesYesYesYes
DCMI 1.5YesYesYesYesYesYesYesYes
Web-based GUI—HTML5YesYesYesYesYesYesYesYes
Racadm command line—
local/remote
SMASH-CLP—SSH-onlyYesYesYesYesYesYesYesYes
TelnetYesYesYesYesYesYesYesYes
SSHYesYesYesYesYesYesYesYes
Serial redirectionYesYesYesYesYesYesYesYes
Basic
YessesYesYesYesYesYesYesYes
iDRAC9
Basic
iDRAC8
Express
iDRAC9
Express
iDRAC8
Express for
Blades
iDRAC9
Express for
Blades
iDRAC8
Enterprise
iDRAC9
Enterprise
WSMANYesYesYesYesYesYesYesYes
Network Time ProtocolNoYesYesYesYesYesYes
Connectivity
Shared NICYesYesYesYesN/AN/AYesYes
Dell EMC OpenManage systems management63
FeaturesiDRAC8
Basic
Dedicated NICYesYesYesYesYesYesYesYes
VLAN taggingYesYesYesYesYesYesYesYes
IPv4YesYesYesYesYesYesYesYes
IPv6YesYesYesYesYesYesYesYes
iDRAC9
Basic
iDRAC8
Express
iDRAC9
Express
iDRAC8
Express for
Blades
iDRAC9
Express for
Blades
iDRAC8
Enterprise
iDRAC9
Enterprise
DHCP (new default; no
static IP)
DHCP with Zero TouchNoNoNoNoNoNoNoYes
Dynamic DNSYesYesYesYesYesYesYesYes
OS pass-throughYesYesYesYesYesYesYesYes
iDRAC Direct-Front panel
USB
Connection ViewNoYesNoYesNoYesNoYes
NFS v4NoYesNoYesNoYesNoYes
SMB3.0 with NTLM v1 and
NTLM v2
Security
Role-based authorityYesYesYesYesYesYesYesYes
Local usersYesYesYesYesYesYesYesYes
SSL encryptionYesYesYesYesYesYesYesYes
IP blockingNoNoYesYesYesYesYesYes
Directory services—AD,
LDAP
YesYesYesYesYesYesYesYes
YesYesYesYesYesYesYesYes
NoYesNoYesNoYesNoYes
NoNoNoNoNoNoYesYes
2-factor authenticationNoNoNoNoNoNoYesYes
Single sign-onNoNoNoNoNoNoYesYes
PK authenticationNoNoYesYesYesYesYesYes
FIPS 140-2YesYesYesYesYesYesYesYes
Secure UEFI boot-certicate
management
Lock down modeNoNoNoNoYes
Unique iDRAC default
password
Customizable Security Policy
Banner-login page
Quick Sync 2.0-optional auth
for read operations
Quick Sync 2.0-add mobile
device number to LCL
Remote Presence
64Dell EMC OpenManage systems management
NoYesNoYesNoYesNoYes
NoYesNoYesNoYesNoYes
NoYesNoYesNoYesNoYes
NoYesNoYesNoYesNoYes
NoYesNoYesNoYesNoYes
FeaturesiDRAC8
Basic
Power controlYesYesYesYesYesYesYesYes
Boot controlYesYesYesYesYesYesYesYes
Serial-over-LANYesYesYesYesYesYesYesYes
Virtual MediaNoNoNoNoYesYesYesYes
Virtual FoldersNoNoNoNoNoNoYesYes
Remote File ShareNoNoNoNoNoNoYesYes
Virtual ConsoleNoNoNoNoYesYesYesYes
iDRAC9
Basic
iDRAC8
Express
iDRAC9
Express
iDRAC8
Express for
Blades
iDRAC9
Express for
Blades
iDRAC8
Enterprise
iDRAC9
Enterprise
HTML5 access to virtual
console
VNC connection to OSNoNoNoNoNoNoYesYes
Quality/bandwidth controlNoNoNoNoNoNoYesYes
Virtual Console collaboration
—6 users
Virtual Console chatNoNoNoNoNoNoYesYes
Virtual Flash partitionsNoNoNoNoNoNoYesYes
Group managerNoNoNoNoNoNoNoYes
HTTP/HTTPS support along
with HFS/CIFS
Power and Thermal
Real-time power meterYesYesYesYesYesYesYesYes
Power thresholds & alertsNoNoYesYesYesYesYesYes
Real-time power graphingNoNoYesYesYesYesYesYes
Historical power countersNoNoYesYesYesYesYesYes
Power cappingNoNoNoNoNoNoYesYes
Power Center integrationNoNoNoNoNoNoYesYes
NoNoNoNoYesYesYesYes
NoNoNoNoNoNoYesYes
NoYesNoYesNoYesNoYes
Temperature monitoringYesYesYesYesYesYesYesYes
Temperature graphingNoNoYesYesYesYesYesYes
Health Monitoring
Full agent-free monitoringYesYesYesYesYesYesYesYes
Local conguration via F10YesYesYesYesYesYesYesYes
Embedded OS deployment
tools
Embedded conguration
tools
NoNoNoNoNoNoYesYes
NoYesNoYesNoYesNoYes
NoYesNoYesNoYesNoYes
NoNoNoNoNoNoYesYes
NoYesNoYesNoYesNoYes
YesYesYesYesYesYesYesYes
YesYesYesYesYesYesYesYes
AutoDiscoveryNoNoYesYesYesYesYesYes
Remote OS deploymentNoNoYesYesYesYesYesYes
Embedded driver packYesYesYesYesYesYesYesYes
Full conguration inventoryYesYesYesYesYesYesYesYes
Inventory exportYesYesYesYesYesYesYesYes
Remote congurationYesYesYesYesYesYesYesYes
Zerotouch congurationNoNoNoNoNoNoYesYes
System Retire/RepurposeYesYesYesYesYesYesYesYes
Server CongurationProle
in GUI
Diagnostics, Service and Logging
Embedded diagnostic toolsYesYesYesYesYesYesYesYes
66Dell EMC OpenManage systems management
NoYesNoYesNoYesNo
FeaturesiDRAC8
Basic
Part ReplacementNoNoYesYesYesYesYesYes
Server Conguration Backup NoNoNoNoNoNoYesYes
Server Conguration Restore YesYesYesYesYesYesYesYes
iDRAC9
Basic
iDRAC8
Express
iDRAC9
Express
iDRAC8
Express for
Blades
iDRAC9
Express for
Blades
iDRAC8
Enterprise
iDRAC9
Enterprise
Easy Restore—system
conguration
Easy Restore Auto TimeoutNoYesNoYesNoYesNoYes
LED health status indicatorNoNoNoNoNoNoNoNo
LCD screen—iDRAC9
requires optional bezel
Quick Sync—require NFC
bezel
Quick Sync 2.0—requires
BLE/WiFi hardware
iDRAC Direct—front USB
mgmt port
iDRAC Service Module (iSM)
embedded
iSM to inband alert
forwarding to consoles
Crash screen captureNoNoYesYesYesYesYesYes
Crash video captureNoNoNoNoNoNoYesYes
Boot captureNoNoNoNoNoNoYesYes
YesYesYesYesYesYesYesYes
YesYesYesYesN/AN/AYesYes
YesNoYesNoN/ANoYesNo
NoYesNoYesNoN/ANoYes
YesYesYesYesYesYesYesYes
NoYesNoYesNoYesNoYes
NoYesNoYesNoYesNoYes
Manual reset for iDRAC—
LCD ID button
Remote reset for iDRAC—
requires iSM
Virtual NMIYesYesYesYesYesYesYesYes
OS watchdogYesYesYesYesYesYesYesYes
SupportAssist Report—
embedded
System Event LogYesYesYesYesYesYesYesYes
Lifecycle LogYesYesYesYesYesYesYesYes
Enhanced logging in the
Lifecycle controller log
Work notesYesYesYesYesYesYesYesYes
Remote SyslogNoNoNoNoNoNoYesYes
License managementYesYesYesYesYesYesYesYes
Improved customer experience
YesYesYesYesYesYesYesYes
YesYesYesYesYesYesYesYes
YesYesYesYesYesYesYesYes
YesYesYesYesYesYesYesYes
Dell EMC OpenManage systems management67
FeaturesiDRAC8
Basic
iDRAC9
Basic
iDRAC8
Express
iDRAC9
Express
iDRAC8
Express for
Blades
iDRAC9
Express for
Blades
iDRAC8
Enterprise
iDRAC9
Enterprise
iDRAC -Faster processor,
more memory
GUI rendered in HTML5NoYesNoYesNoYesNoYes
Add BIOS conguration to
iDRAC GUI
iDRAC support for SW RAID
licensing
NoYesNoYesNoYesNoYes
NoYesNoYesNoYesNoYes
NoYesNoYesNoYesNoYes
Agent-free management
As Dell EMC PowerEdge servers have embedded server lifecycle management, in many cases, there is no need to install an OpenManage
systems management software agent into the operating system of a Dell EMC PowerEdge server. This greatly simplies and streamlines
the management footprint.
Agent-based management
Most systems management solutions require pieces of software, called agents, to be installed on each node in order to be managed within
the IT environment. Additionally, the same agent is often used as a local interface into the hardware health and may be accessed remotely
as a management interface, typically referred to as a one-to-one interface. For customers that continue to use agent-based solutions, Dell
EMC provides OpenManage Server Administrator.
Dell EMC consoles
The central console in a systems management solution is often referred to as the one-to-many console. The central console provides a
rapid view and insight into the overall health of all systems in the IT environment. The Dell EMC systems management portfolio includes
several powerful consoles, depending upon your needs, including the following:
•Dell EMC OpenManage Essentials—OpenManage Essentials (OME) is a systems management console that provides a
comprehensive view of Dell EMC systems, devices, and components in an enterprise network. It is used to monitor Dell EMC
PowerEdge servers, EqualLogic and PowerVault storage, and PowerConnect™ switches; to update and congure Dell EMC servers; and
to create asset reports. OpenManage Essentials also communicates health status alerts for Dell EMC servers, storage, and network
devices to the Dell EMC KACE™ K1000 service desk. OpenManage Essentials is available as a no-charge software download from
Dell.com/Support. When connected through OME, you can use Dell EMC OpenManage Mobile (OMM) to securely perform a subset of
data center monitoring and remediation tasks from a mobile device.
•OpenManage Power Center—Dell EMC’s power management solution, the Dell EMC OpenManage Power Center (OMPC)
management console, provides increased visibility to power consumption, anomalies, and utilization through ne-grained
instrumentation. This enables increased control, improved rack density, faster response times, greater accuracy, and broader decisionmaking intelligence than would otherwise be possible. When used with a suitably licensed PowerEdge server (with a iDRAC Enterprise
license), OMPC leverages Intel Node Manager technology for platform-level power reporting and capping of Intel chipsets. Power
Center then communicates with iDRAC to provide node, rack, row or data-center level aggregation of power-management data, as well
as execution of control policy — making it easy for IT professionals to identify areas to gain eciencies and cut wasteful costs.
OpenManage systems management tools, utilities and
protocols
Dell EMC OpenManage systems management tools and utilities consist of the following:
•Dell EMC Repository Manager: The Dell EMC Repository Manager (RM) is a stand-alone GUI-based productivity tool that helps
simplify the process of managing downloads and baseline BIOS, rmware and driver updates. Repository Manager can create
deployment disks as well as create and manage customized repositories.
68
Dell EMC OpenManage systems management
•Dell EMC Update Packages: The Dell EMC Update Packages (DUP) is a self-contained executable in a standard package format that
updates a software element on a Dell EMC server such as the BIOS, a driver, rmware and other software updates.
•Dell EMC OpenManage Deployment Toolkit: The Dell EMC OpenManage Deployment Toolkit (DTK) is a CLI-based tool that includes a
set of utilities for conguring and deploying Dell EMC PowerEdge systems, and can be used to build scripted, unattended OS
installations to deploy large numbers of servers in a reliable fashion.
•RACADM: The RACADM command-line utility provides a scriptable interface that allows you to locally or remotely congure iDRAC9.
•IPMITool: IPMITool includes scriptable console application programs used to control and manage remote systems using the IPMI version
1.5 and later protocol.
•Web Services for Management (WSMAN): WSMAN is a SOAP-XML–based protocol for exchanging system management
information. Dell EMC's implementation provides remote management capabilities through a secure and standards-based Web
Services–Management (WS-MAN) interface to PowerEdge servers and blade server node chassis.
Integration with third-party consoles
Dell EMC OpenManage provides integration with several leading third-party consoles, including:
•OpenManage Integration Suite for Microsoft System Center—This suite helps you further streamline, automate and simplify your
most essential IT management tasks. For more information, visit http://www.dell.com/learn/us/en/04/solutions/dcsm-microsoft-
system-center.
•OpenManage Integration for VMware vCenter—This plug-in allows IT administrators to monitor, provision, and manage the physical
PowerEdge server hardware and rmware from a dedicated Dell EMC menu accessed through the VMware vCenter console using the
same role-based access control model as vCenter, combining physical server management. For more information, visit http://
•BMC Software—Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server,
storage, and network management functionality and the BMC Software process and data center automation products.
.
OpenManage connections with third-party consoles
Dell EMC OpenManage Connections gives you an easy path to adding support for third-party devices, so you can continue to use your
existing management tools while easily adding Dell EMC server systems to your existing IT environment. Integrate new systems at your
own pace. Manage new Dell EMC servers and storage with your legacy management tools, while extending the useful life of your existing
resources. With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT infrastructure.
•OpenManage Connection for Nagios
•OpenManage Connection for Oracle
•OpenManage Connection for HP
•OpenManage Connection for IBM
•OpenManage Connection for CA
For more information on these OpenManage Connections, visit http://www.dell.com/learn/us/en/04/solutions/dcsm-partner-consoles.
Dell EMC server management operations
Dell EMC OpenManage systems management is centered on automating the server management lifecycle — deploy, update, monitor and
maintain. To manage an infrastructure properly and eciently, you must perform all of these functions easily and quickly. iDRAC9 with
Lifecycle Controller technology provides you with these intelligent capabilities embedded within the server infrastructure. This allows you to
invest more time and energy on business improvements and less on maintenance.
Dell EMC OpenManage systems management
69
Figure 26. Systems management server lifecycle
Table 22. One-to-one and one-to-many operations
OperationOne-to-oneOne-to-many
Deploy
Update
Monitor
Maintain
•Lifecycle Controller GUI
•DTK
•iDRAC9 with Lifecycle Controller
•Repository Manager
•DUP
•SUU
•OpenManage Integration for VMware vCenter
•iDRAC9 with Lifecycle Controller
•OMSA
•iDRAC9 with Lifecycle Controller
•IPMI
•OpenManage Integration for VMware vCenter
•OpenManage Integration for BMC BladeLogic
•OpenManage Integration for Microsoft System
Center Conguration Manager
•Dell EMC OpenManage Essentials
•OpenManage Integration for Microsoft System
Center Conguration Manager
•Dell EMC OpenManage Essentials
•Dell EMC OpenManage Power Center
•OpenManage Integration for VMware vCenter
•OpenManage Integration for Microsoft System
Center Operations Manager
•Lifecycle Controller Remote Services Remediate
and replace parts:
•OpenManage Integration for Microsoft System
Center Virtual Machine Manager (SCVMM)
•Server Pro Management Pack and Lifecycle
Controller Integration (DLCI)
For additional detailed information on Dell EMC systems management portfolio, visit Dell.com/OpenManage.
70
Dell EMC OpenManage systems management
Appendix A. Additional specications
Topics:
•PSU specications
•Chassis dimensions
•Environmental specications
•Video specications
•USB peripherals
PSU specications
The PowerEdge R740 system supports up to two AC or DC power supply units (PSUs).
Table 23. PSU specications
11
PSUClassHeat dissipation
495 W ACPlatinum1908 BTU/hr50/60 Hz100–240 V AC, autoranging6.5 A–3 A
750 W ACPlatinum2891 BTU/hr50/60 Hz100–240 V AC, autoranging10 A–5 A
750 W ACTitanium2843 BTU/hr50/60 Hz200–240 V AC, autoranging5 A
750 W Mixed
Mode HVDC (for
China only)
1100 W ACPlatinum4100 BTU/hr50/60 Hz100–240 V AC, autoranging12 A–6.5 A
1100 W DCN/A4416 BTU/hrN/A–(48–60) V DC, autoranging32 A
1100 W Mixed
Mode HVDC (for
China and Japan
only)
1600 W ACPlatinum6000 BTU/hr50/60 Hz100–240 V AC, autoranging10 A
2000 W ACPlatinum7500 BTU/hr50/60 Hz100–240 V AC, autoranging11.5 A
NOTE: Heat dissipation is calculated using the PSU wattage rating.
NOTE: This system is also designed to connect to the IT power systems with a phase to phase voltage not exceeding 240 V.
Platinum2891 BTU/hr50/60 Hz100–240 V AC, autoranging10 A–5 A
N/A2891 BTU/hrN/A240 V DC, autoranging4.5 A
Platinum4100 BTU/hr50/60 Hz100–240 V AC, autoranging12 A–6.5 A
N/A4100 BTU/hrN/A200–380 V DC, autoranging6.4 A–3.2 A
(maximum)
FrequencyVoltageCurrent
NOTE: If a system with 2000 W AC PSU operates at low line 100–120 V AC, then the power rating per PSU is derated to 1000 W.
NOTE: If a system with 1600 W AC PSU operates at low line 100–120 V AC, then the power rating per PSU is derated to 800 W.
NOTE: If system with 1100 W AC PSU or 1100 W Mixed Mode HVDC PSU operates at low line 100–120 V AC, then the power
rating per PSU is derated to 1050 W.
Appendix A. Additional specications71
Chassis dimensions
Figure 27. Chassis Dimensions for R740 and R740xd
Table 24. Chassis dimensions (cm)
Chassis dimensions (cm)
XaXbYZa bezelZa without
bezel
482.0 mm434.0 mm86.8 mm35.84mm22.0 mm678.8 mm715.5 mm
Table 25. Chassis weight
CongurationMaximum Weight
2.5" HDD for R74026.3Kg
3.5" HDD for R74028.6Kg
2.5" HDD for R740xd28.1Kg
72Appendix A. Additional specications
ZbZc
3.5" HDD for R740xd33.1Kg
Environmental specications
See Dell EMC PowerEdge R740 and R740xd installation service manuals on Dell.com/Support/Manuals for detailed environmental
specications.
Video specications
The PowerEdge R740 system supports integrated Matrox G200eW3 graphics controller with 16 MB of video frame buer.
Table 26. Supported video resolution options
ResolutionRefresh rate (Hz)Color depth (bits)
1024 x 768608, 16, 32
1280 x 800608, 16, 32
1280 x 1024608, 16, 32
1360 x 768608, 16, 32
1440 x 900608, 16, 32
1600 x 900608, 16, 32
1600 x 1200608, 16, 32
1680 x 1050608, 16, 32
1920 x 1080608, 16, 32
1920 x 1200608, 16, 32
NOTE: 1920 x 1080 and 1920 x 1200 resolutions are only supported in reduced blanking mode.
USB peripherals
USB peripherals are supported through the front and back USB ports on the R740 and R740xd. The front USB ports are USB 2.0
compliant, only the back ports are USB 3.0 compliant. The R740 oers an upsell option to add an additional USB 3.0 port to the front of the
chassis but this option is not available in R740xd.
Appendix A. Additional
specications73
Appendix B. Standards compliance
Table 27. Industry standard documents
StandardURL for information and specications
12
ACPI Advance Conguration and Power Interface Specication,
PowerEdge R740/R740xd
Installation Service Manuals
This manual, available in PDF format, provides the following
information:
•Chassis features
•System Setup program
•System messages
•System codes and indicators
•System BIOS
•Remove and replace procedures
•Troubleshooting
•Diagnostics
•Jumpers and connectors
Dell.com/Support/Manuals
13
PowerEdge R740/R740xd
Getting Started Guide
Rack Installation InstructionsThis document ships with the rack kits, and provides instructions
Information UpdateThis document ships with the system, is also available in PDF
System Information LabelThe system information label documents the system board layout
Quick Resource Locator (QRL)This code on the chassis can be scanned by a phone application to
Energy Smart Solution Advisor
(ESSA)
This guide ships with the system, and is also available in PDF
format. This guide provides the following information:
•Initial setup steps
•Key system features
•Technical specications
for installing a server in a rack.
format online, and provides information on system updates.
and system jumper settings. Text is minimized due to space
limitations and translation considerations. The label size is
standardized across platforms.
access additional information and resources for the server,
including videos, reference materials, service tag information, and
Dell contact information.
The Dell online ESSA enables easier and more meaningful
estimates to help you determine the most ecientconguration
possible. Use ESSA to calculate the power consumption of your
hardware, power infrastructure, and storage.
Dell.com/Support/Manuals
Dell.com/Support/Manuals
Dell.com/Support/Manuals
Inside the system chassis cover
Inside the system chassis cover
Dell.com/calc
Appendix C Additional resources75
14
Appendix D. Support and Deployment Services
Dell EMC Global Services include a wide, customizable range of service choices to simplify the assessment, design, implementation,
management and maintenance of your IT environment and to help you transition from platform to platform. Depending on your current
business requirements and the level of service you want, we can provide you with factory, on-site, remote, modular and specialized services
that t your needs and budget. We'll help you with a little or a lot - your choice - and provide you with access to our global resources.
Topics:
•Server Deployment Services
•Remote Consulting Services
•Data Migration Service
•ProSupport Enterprise Suite
•ProSupport Plus (for business-critical servers)
•ProSupport
•ProSupport Flex for Data Center
•Additional professional services
•Dell EMC Education Services
•Dell EMC Global Infrastructure Consulting Services
•Dell EMC managed services
Server Deployment Services
Our Server Deployment Services can maximize the value of your servers quickly using our expert server deployment engineers. With over
10,000 server deployment projects each year, we have experience, best practices, and comprehensive deployment tools to install,
congure, and integrate your new solution optimally and correctly. Our deployment experts will assess your environment and understand
your goals, then design and integrate your server solution for you.
Table 29. Server deployment capabilities
Server InstallationServer Integration
Place single server in target workspaceYes
Rack, cable, and label serversYes
Install imageYes
Connect to networkYesYes
Test and validate connectionYesYes
Install operating systemYes
Install applicationsYes
Perform advanced conguration servicesYes
Remote conguration servicesYes
76Appendix D. Support and Deployment Services
Server InstallationServer Integration
VirtualizationYes
Converged infrastructureYes
Test and validate data center integrationYes
Remote Consulting Services
When you are in the nal stages of your PowerEdge server implementation, you can rely on Dell EMC Remote Consulting and our certied
technical experts to help you optimize your conguration with best practices for your software, virtualization, server, storage, networking,
and systems management.
Data Migration Service
Protect your business and data with our single point of contact to manage your data migration project. Your project manager will work with
our experienced team of experts to create a plan using industry-leading tools and proven processes based on global best practices to
migrate your existing les and data, so your business gets up and running quickly and smoothly.
ProSupport Enterprise Suite
With Dell EMC ProSupport Services, we can help you keep your operation running smoothly, so you can focus on running your business.
We will help you maintain peak performance and availability of your most essential workloads. Dell EMC ProSupport is a suite of support
services that enable you to build the solution that is right for your organization. Choose support models based on how you use technology
and where you want to allocate resources. From the desktop to the data center, address everyday IT challenges, such as unplanned
downtime, mission-critical needs, data and asset protection, support planning, resource allocation, software application management and
more. Optimize your IT resources by choosing the right support model.
Appendix D. Support and Deployment Services
77
Figure 28. ProSupport Enterprise Suite
ProSupport Plus (for business-critical servers)
When you purchase your PowerEdge server, we recommend ProSupport Plus, our proactive and preventative support for your businesscritical systems. Dell EMC ProSupport Plus provides you with all the benets of ProSupport, plus access to a dedicated Technical Account
Manager and our elite ProSupport Plus engineers. ProSupport Plus gives you quick and ecient resolutions, working along with our
SupportAssist technology that enables us to get ahead of issues in your environment before they become problems.
ProSupport
Our ProSupport service oers highly trained experts around the clock and around the globe to address your IT needs. We will help you
minimize disruptions and maximize availability of your PowerEdge server workloads with:
•24x7x365 access to certied hardware experts
•Collaborative support assistance with over 195 third-party vendors
•Hypervisor and operating system support
•Onsite parts and labor response options including next business day or four-hour mission critical
ProSupport Flex for Data Center
Dell EMC ProSupport Flex for Data Center oersexible site-wide support for hyperscale data centers with more than 1,000 assets. Built
on standard Dell EMC ProSupport components, Flex for Data Center leverages our global scale while being tailored to suit your needs.
While not for everyone, it oers a exible solution for those with large and complex environments. When you choose Dell EMC ProSupport
Flex for Data Center, you will get:
•Enterprise-wide support that covers your entire data center.
•A dedicated Technical Account Manager with remote, on-site, part-time and full-time options.
78
Appendix D. Support and Deployment Services
•Dedicated elite ProSupport Flex technical and eld engineers who are trained on your environment and congurations.
•Flexible on-site support and parts options that t your operational model
•A tailored support plan for your operations sta.
Figure 29. ProSupport Enterprise Suite comparison
Additional professional services
Dell EMC Education Services
Dell EMC Education Services oers the PowerEdge server training courses designed to help you achieve more with your hardware
investment. The curriculum is designed in conjunction with the server development team, as well as Dell EMC’s technical support team, to
ensure that the training delivers the information and practical, hands-on skills you and your team need to condently manage and maintain
your Dell EMC server solution.
Dell EMC Global Infrastructure Consulting Services
Dell EMC Global Infrastructure Consulting Services use skilled solution architects, innovative tools, automated analysis and Dell EMC’s
intellectual property to give you rapid insight into the root causes of unnecessary complexity. We seek better answers than traditional
service models, and our strategy is to help you quickly identify high-impact, short-duration projects that deliver return on investment (ROI)
and free up resources. The results are practical, action-oriented plans with specic, predictable, measurable outcomes. From data center
optimization to server virtualization to systems management, our consulting services can help you build a more ecient enterprise.
Dell EMC managed services
Dell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally congure, deploy, and
manage your day-to-day data center operations. These services extend your existing on-premise IT infrastructure with o-premise cloud
Appendix D. Support and Deployment Services
79
services designed to better address challenges with mobility, highly distributed organizations, security, compliance, business continuity, and
disaster preparedness.
80Appendix D. Support and Deployment Services
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