Dell Studio 1737 User Manual

SETUP GUIDE

Model PP31L

SETUP GUIDE

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your

computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems
are not applicable.

__________________

Information in this document is subject to change without notice.

© 2008-2009 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Dell

, the

DELL

logo,

Trademarks used in this text:
are trademarks of Dell Inc.;
Corporation in the U.S. and other countries;
trademarks of Microsoft Corporation in the United States and/or other countries.;
ray Disc Association;

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Intel, Pentium

Bluetooth

is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license.

MediaDirect, Wi-Fi Catcher, YOURS IS HERE

, and

Celeron

Microsoft, Windows

are registered trademarks and

, and

Windows Vista

Blu-ray Disc

January 2009 P/N F174H Rev. A01

, and

Core

are either trademarks or registered

DellConnect

is a trademark of Intel

is a trademark of the Blu-

Contents

Setting Up Your Studio Laptop . . . . . . . . . . .5

Before Setting Up Your Studio Laptop . . . . . 5

Connecting the AC Adapter . . . . . . . . . . . . . . 6

Connecting the Network Cable

(optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Turning on Your Studio Laptop . . . . . . . . . . . . 8

Using the Wireless Switch . . . . . . . . . . . . . . . 9

®

Windows Vista

Connecting to the Internet (Optional) . . . . . 10

Setup . . . . . . . . . . . . . . . . . .9

Using Your Studio Laptop . . . . . . . . . . . . . .12

Right Side Features . . . . . . . . . . . . . . . . . . . . 14

Left Side Features . . . . . . . . . . . . . . . . . . . . . 18

Computer Base and Keyboard

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Display Features . . . . . . . . . . . . . . . . . . . . . .26

Media Controls. . . . . . . . . . . . . . . . . . . . . . . . 27

Removing and Replacing the Battery . . . . . 28

Using the Optical Disc Drive. . . . . . . . . . . . . 29

Software Features . . . . . . . . . . . . . . . . . . . . . 30

Solving Problems . . . . . . . . . . . . . . . . . . . . .33

Network Problems . . . . . . . . . . . . . . . . . . . . . 33

Power Problems. . . . . . . . . . . . . . . . . . . . . . . 34

Memory Problems . . . . . . . . . . . . . . . . . . . . . 35

Lockups and Software Problems . . . . . . . . . 36

Using Support Tools. . . . . . . . . . . . . . . . . . .38

Dell Support Center . . . . . . . . . . . . . . . . . . . . 38

System Messages . . . . . . . . . . . . . . . . . . . . . 38

Hardware Troubleshooter . . . . . . . . . . . . . . .40

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . 40

3

Contents

Restoring Your Operating System . . . . . . .43

System Restore . . . . . . . . . . . . . . . . . . . . . . . 43

Dell Factory Image Restore . . . . . . . . . . . . .44

Operating System Reinstallation . . . . . . . . . 46

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .48

Technical Support and Customer

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

DellConnect

™

. . . . . . . . . . . . . . . . . . . . . . . . . 49

Online Services . . . . . . . . . . . . . . . . . . . . . . . 49

AutoTech Service. . . . . . . . . . . . . . . . . . . . . . 50

Product Information. . . . . . . . . . . . . . . . . . . . 51

Returning Items for Repair Under

Warranty or for Credit . . . . . . . . . . . . . . . . . . 51

Before You Call. . . . . . . . . . . . . . . . . . . . . . . .52

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 53

Finding More Information and

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .54

4

Basic Specifications . . . . . . . . . . . . . . . . . .56

Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Macrovision Product Notice. . . . . . . . . . . . . 67

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Setting Up Your Studio Laptop

This section provides information about setting
up your Studio 1737 laptop and connecting
peripherals.

Before Setting Up Your Studio Laptop

When positioning your computer, ensure that
you allow easy access to a power source,
adequate ventilation, and a level surface to
place your computer.

Restricting airflow around your Studio
computer may cause it to overheat. To prevent
overheating ensure that you leave at least

10.2 cm (4 in) at the back of the computer and a
minimum of 5.1 cm (2 in) on all other sides. You
should never put your computer in an enclosed
space, such as a cabinet or drawer when it is
powered on.

CAUTION: Do not block, push objects into,
or allow dust to accumulate in the air
vents. Do not store your Dell™ computer
in a low-airflow environment, such as
a closed briefcase, while it is running.
Restricting the airflow can damage the
computer or cause a fire.The computer
turns on the fan when the computer gets
hot. Fan noise is normal and does not
indicate a problem with the fan or the
computer.

NOTICE: Placing or stacking heavy or sharp

objects on the computer may result in
permanent damage to the computer.

5

Setting Up Your Studio Laptop

Connecting the AC Adapter

Connect the AC adapter to the computer and
then plug it into a wall outlet or surge protector.

6

CAUTION: The AC adapter works with
electrical outlets worldwide. However,
power connectors and power strips vary
among countries. Using an incompatible
cable or improperly connecting the cable
to a power strip or electrical outlet may
cause fire or equipment damage.

NOTICE: When you disconnect the

AC adapter cable from the computer, grasp
the connector, not the cable itself, and pull
firmly, but gently to help prevent damage to
the cable.

NOTE: Connect the power cord to the
adapter firmly and ensure that the light on
the adapter is on when you turn on power.

Connecting the Network Cable (optional)

To use a wired network connection, plug in the
network cable.

Setting Up Your Studio Laptop

7

Setting Up Your Studio Laptop

Turning on Your Studio Laptop

8

Setting Up Your Studio Laptop

Using the Wireless Switch

To use wireless connections, make sure the
wireless switch is in the “On” position.

To turn on the wireless switch, slide it from the rear
to the front of the computer until it clicks into place.

- Off - On

Windows Vista® Setup

Your Dell computer is preconfigured with
Windows Vista. To set up Windows Vista for
the first time, follow the instructions on the
screen. These steps are mandatory and may
take up to 15 minutes to complete. The screens
will take you through several procedures
including accepting license agreements,
setting preferences and setting up an Internet
connection.

NOTICE: Do not interrupt the operating
system’s setup process, doing so may
render your computer unusable.

9

Setting Up Your Studio Laptop

2

1

3

4

Connecting to the Internet (Optional)

NOTE: ISPs (Internet Service Providers)

and ISP offerings vary by country.

To connect to the Internet, you need an external
modem or network connection and an Internet
service provider (ISP).

NOTE: If an external USB modem or WLAN
adapter is not a part of your original
order, you can purchase one from the Dell
website at www.dell.com.

Setting Up a Wired Internet Connection

If you are using a dial-up connection, connect
the telephone line to the external USB modem
(optional) and to the telephone wall connector
before you set up your Internet connection. If
you are using a DSL or cable/satellite modem
connection, contact your ISP or cellular
telephone service for setup instructions.

10

Setting Up a Wireless Connection

Internet service 1.

cable or DSL modem2.

wireless router3.

portable computer with wireless network 4.
card

See the documentation for your computer or
router for more information about how to set up
and use your wireless network.

Setting Up Your Studio Laptop

Before you can use your wireless Internet
connection, you need to connect to your
wireless router. To set up your connection to a
wireless router:

Save and close any open files, and exit any 1.
open programs.

Click 2. Start

Follow the instructions on the screen to 3.
complete the setup.

Setting Up Your Internet Connection

NOTE: If you cannot connect to the Internet

but have successfully connected in the
past, the ISP might have a service outage.
Contact your ISP to check the service
status, or try connecting again later.

NOTE: Have your ISP information ready. If
you do not have an ISP, the Connect to the
Internet wizard can help you get one.

→ Connect To.

Save and close any open files, and exit any 1.
open programs.

Click 2. Start

Under 3. Network and Internet, click Connect

to the Internet.

The Connect to the Internet window appears.

Select either 4. Broadband (PPPoE) or Dial-up,
depending on how you want to connect:

Choose a. Broadband if you will use a DSL,
satellite modem, cable TV modem, or
wireless technology connection.

Choose b. Dial-up if you will use an optional
USB dial-up modem or ISDN.

NOTE: If you do not know which type of
connection to select, click Help me choose
or contact your ISP.

Follow the instructions on the screen and 5.
use the setup information provided by your
ISP to complete the setup.

→ Control Panel.

11

1

2

3

4

Using Your Studio Laptop

Your Studio 1737 has several indicators, buttons,
and features that provide information at-a­glance and time-saving shortcuts for common
tasks.

Device Status Lights

12

1

WiFi status light – Turns on when

wireless networking is enabled.

See “wireless on/off switch” on page 22
to quickly turn all wireless communication
on and off.

Using Your Studio Laptop

2

Bluetooth® status light (optional) –

Turns on when a card with Bluetooth
wireless technology is enabled.

NOTE: The card with Bluetooth
wireless technology is an optional
feature.

To turn off Bluetooth wireless, right-click
the bluetooth icon in the notification area
of your desktop, and click Turn Bluetooth
Adapter Off or see “wireless on/off
switch” on page 22.

3

Hard drive activity light – Turns on

when the computer reads or writes data. A
flashing light indicates hard drive activity.

NOTE: To avoid loss of data, never
turn off the computer while the hard
drive activity light is flashing.

4

Battery status light – Indicates the

battery charging state.

If the computer is connected to an
electrical outlet:

Solid white – the battery is charging.•

Off – the battery is adequately charged.•

If the computer is running on a battery:

Off – the battery is adequately charged •
or the computer is turned off.

Solid orange – the battery charge is •
low.

Flashing orange – the battery charge is •
critically low and you should either plug
in the AC adapter or save and close
your open documents and applications
until you can.

13

Using Your Studio Laptop

1

2

3

4

5

6

Right Side Features

14

Using Your Studio Laptop

NOTE: Do not uses non-standard-size or
shape discs (including mini-CDs and mini­DVDs) or you will damage the drive.

1

Audio Out/ Headphone

connectors (2) – Connect to headphones,

powered speakers, or sound systems.
The audio signal is the same for both
connectors.

2

Audio In/ Microphone connector –

Connects to a microphone or input signal
for use with audio programs.

3

Optical Drive – Supports only standard-

size and shape (12 cm) CDs, and DVDs.
Ensure that the side with print or writing is
facing upward when inserting discs.

For more information, see the

Technology Guide

4

USB 2.0 connectors (2) – Connect

USB devices, such as a mouse, keyboard,
printer, external drive, or MP3 player.

5

AC adapter connector – Attaches an

AC adapter to the computer to power the
computer and charge the battery when
the computer is not in use. The AC adapter
converts AC power to the DC power
required by the computer.

For more information, see “Connect the AC
Adapter” on 8

.

Dell

15

Using Your Studio Laptop

6

Power button and light – Turns the

power on or off when pressed.

NOTICE: If the computer stops
responding, press and hold the power
button until the computer turns
off completely (may take several
seconds).

The light in the center of this button
indicates the power state:

Blinking white – the computer is in •
sleep state

Solid white – the computer is in power-•
on state

Off – the computer is switched off or in •
hibernate state

16

Using Your Studio Laptop

17

Using Your Studio Laptop

1

2

3

4

5

6

7

Left Side Features

18

Using Your Studio Laptop

1 Dell Wi-Fi Catcher™ Network Locator

button

Turn on the wireless switch and press
this button for a few seconds to scan for
wireless networks in your vicinity.

NOTE: The Wi-Fi Catcher Network
Locator light appears only when
the computer is turned off and the
wireless switch is configured in the
system setup program (BIOS) to
control Wi-Fi network connections.

NOTE: The Wi-Fi Catcher Network
Locator is enabled and configured for
use when your computer is shipped
to you.

If the computer is turned off, the light in
the center of this button indicates the
searching state:

Flashing white: Searching for network•
Solid white for 10 seconds then turns •

off: Network found
Flashing white turns off after 10 blinks: •

No signal found

2

Security cable slot – Attaches a

commercially available antitheft device to
the computer.

NOTE: Before you buy an antitheft
device, ensure that it works with the
security cable slot on your computer.

19

Using Your Studio Laptop

3

Wireless On/Off switch – Quickly

turns Off or On all wireless devices such
as WLAN cards and internal cards with
Bluetooth wireless technology.

The wireless switch may be in the Off
position when your computer is shipped to
you. To turn the switch On, slide the switch
toward the front of the computer until it
clicks into place.

- Off - On

NOTE: This switch can be deactivated
through Dell QuickSet or the BIOS
(system setup program).

4

VGA connector – Connects to video

devices, such as a monitor or projector.

20

5

HDMI-Out connector – HDMI-Out

(Hi-Definition Mutimedia Interface Out)
connector carries outgoing data as
uncompressed all digital signal to produce
hi-definition video and audio. For example,
it connects to a TV for both audio and
video signals.

NOTE: For a monitor, only the video
signal will be read.

6

USB 2.0 connectors (2) – Connect to

USB devices, such as a mouse, keyboard,
printer, external drive, or MP3 player.

7

Network connector – If you are

using a cabled network signal, this
connects your computer to a network or
broadband device. The two lights next to
the connector indicate status and activity
for wired network connections.

11

10

9

8

8

eSATA/USB combo connector –

Connects to eSATA compatible storage
devices, such as external hard disk drives
or optical drives. Also, supports USB
devices, such as a mouse, keyboard,
printer, external drive, or MP3 player.

Using Your Studio Laptop

9

IEEE 1394 connector – Connects to

high-speed serial multimedia devices that
support IEEE 1394, such as some digital
video cameras.

21

Using Your Studio Laptop

SD/MMC - MS/Pro - xD

10

8-in-1 Media card reader – Provides a

fast and convenient way to view and
share digital photos, music, videos, and
documents stored on the following digital
media memory cards:

Secure digital (SD) memory card•
Secure Digital Input/Output (SDIO) card•
MultiMedia Card (MMC)•
Memory Stick•
Memory Stick PRO•
xD-Picture Card •
Hi Speed-SD•
Hi Density-SD•

NOTE: Your computer ships with a
plastic blank installed in the media
card slot. Blanks protect unused slots
from dust and other particles. Save
the blank for use when no media card
is installed in the slot. Blanks from
other computers may not fit your
computer.

22

11

ExpressCard slot – Provides support

for additional memory, wired and wireless
communications, multimedia, and security
features. Supports both 54 mm and 34 mm
ExpressCards.

NOTE: Your computer ships with
a plastic blank installed in the
ExpressCard slot. Blanks protect
unused slots from dust and other
particles. Save the blank for use when
no ExpressCard is installed in the slot;
blanks from other computers may not
fit your computer.

Using Your Studio Laptop

1

2

3

4

Computer Base and Keyboard Features

1

Caps Lock light – Turns on when using the

Caps Lock key.

2

Touch pad – Provides the functionality of

a mouse to move the cursor, drag or move
selected items, and right-click or left-click
by tapping the surface.

It supports circular scrolling and zoom.
To change the circular scrolling and zoom
settings, double-click the Dell Touch
pad icon in the notification area of your
desktop.

In the Scroll & Zoom Settings window,
enable or disable scrolling, circular
scrolling, or zoom, choose the scroll zone
width and scroll speed.

3

Touch pad buttons – Provide left-click and

right-click functions like those on a mouse.

4

Analog Microphone – If you do not have

the optional built-in camera with dual
microphones, this single microphone is
used for conferencing and chat.

23

Using Your Studio Laptop

24

5

7

6

8

Using Your Studio Laptop

5

Consumer IR – Allows certain software

applications to be controlled by the Dell
Travel Remote (an optional device that can
be stored in the ExpressCard slot when not
in use).

6

Fingerprint reader (optional) – Helps to

keep you computer secure. When you
slide your finger over the reader, it uses
your unique fingerprint to authenticate
your user identity (by automating the entry
of user names and passwords) using
DigitalPersona Personal software. To
activate and use Digital Persona Personal,
click Start → Programs→ DigitalPersona

Personal.

7 Keyboard/ Backlit Keyboard (optional) –

If you have purchased the optional backlit
keyboard, the right-arrow key will have
the backlit keyboard icon
optional backlit keyboard provides visibility
in dark environments by illuminating all
symbols on the keys. The settings for this
keyboard can be personalized by using
Dell QuickSet. For more information on
keyboard, see the

Backlit Keyboard Brightness

Settings – Press <Fn> + right-arrow key to

toggle between the three lighting states (in
the given order).

The three lighting states are:

full keyboard/touch pad brightnessa.

half keyboard/touch pad brightnessb.

no lightingc.

8

Num Lock light – Turns on when using the

Num Lock key.

Dell Technology Guide

on it. The

.

25

Using Your Studio Laptop

1

2

3

4

5

Display Features

The display panel holds an optional camera and
accompanying dual microphones.

1

Display – Your display can vary based on

selections you made when purchasing
your computer. For more information about
displays, see the Dell Technology Guide.

2 Left digital array microphone (optional) –

Combines with the right digital array
microphone to provide high quality sound
for video chatting and voice recording.

26

3 Camera activity indicator (optional) –

Indicates when the camera is on and
off. Based on selections you made when
purchasing your computer, your computer
may not include a camera.

4

Camera (optional) – Built-in camera for

video capture, conferencing, and chat.
Based the on selections you made when
purchasing your computer, your computer
may not include a camera.

FastAccess facial recognition (optional) –
Helps to keep your Dell

™

computer secure.
This advanced facial recognition software
learns your face and minimizes the need
for you to use login passwords. For more
information, click Start→ Programs→

FastAccess.

5 Right digital array microphone (optional)

– Combines with the left digital array

microphone to provide high quality sound
for video chatting and voice recording.

Using Your Studio Laptop

Media Controls

To use the media controls, lightly touch the symbol and then release. The control’s symbol will shine
for 2 seconds to confirm your selection and then fade away.

Launch Dell MediaDirect/PowerDVD

Play the previous track or chapter

Stop

Play or pause

Play the next track or chapter

Mute the sound

Turn down the volume

Turn up the volume

Eject the disc

27

Using Your Studio Laptop

1

3

4

2

Removing and Replacing the Battery

CAUTION: Using an incompatible battery

may increase the risk of fire or explosion.
This computer should only use a battery
purchased from Dell. Do not use batteries
from other computers.

CAUTION: Before removing the battery,
shut down the computer, and remove
external cables (including the AC adapter).

To remove the battery:

Shut down the computer and remove all the 1.
external cables.

Turn the computer over. 2.

Slide the battery release latch towards the 3.
side of the computer and hold it in place.

Slide the battery out of the bay. 4.

28

1

Battery

2

Battery bay

3

Battery release latch

4

SIM card slot indicator

To replace the battery, slide it into the bay until it
clicks into place.

Using the Optical Disc Drive

NOTICE: Do not use non-standard-size or

shape discs (including mini-CDs and mini­DVDs) or you will damage the drive.

NOTE: Do not move the computer while
playing or recording CDs and DVDs.

Place the disc in the center of the disc slot, with
the label facing upwards and gently push the
disc into the slot. The drive will automatically
pull the disc in and begin reading its content.

Using Your Studio Laptop

To eject a disc from the drive, gently touch the
eject control
confirm a few seconds before ejecting the disc.

. The control will flash to

29

Using Your Studio Laptop

Software Features

NOTE: For more information about the

features described in this section, see
the Dell Technology Guide on your hard
drive or on the Dell Support website at

support.dell.com.

Productivity and Communication

You can use your computer to create
presentations, brochures, greeting cards, fliers,
and spreadsheets. You can also edit and view
digital photographs and images depending on
the applications installed in your computer.
Check your purchase order for software
installed on your computer.

After connecting to the Internet, you can access
websites, setup an e-mail account, upload and
download files, and so on.

Entertainment and Multimedia

You can use your computer to watch videos,
play games, create your own CDs, listen to
music and Internet radio stations. Your optical

30

disc drive may support multiple disc media
formats including CDs, Blu-ray discs (if the
option is selected at the time of purchase), and
DVDs.

You can download or copy pictures and video
files from portable devices, such as digital
cameras and cell phones. Optional software
applications enable you to organize and create
music and video files that can be recorded to
disc, saved on portable products such as MP3
players and handheld entertainment devices, or
played and viewed directly on connected TVs,
projectors, and home theater equipment.

Using Your Studio Laptop

Customizing the Desktop

You can customize your desktop to change the
appearance, resolution, wallpaper, screensaver,
and so on by accessing the Personalize
appearance and sounds window.

To access the display properties window:

Right-click an open area of the desktop.1.

Click 2. Personalize, to open the Personalize
appearance and sounds window and learn
more about your customization options.

Customizing Your Energy Settings

You can use the power options in your operating
system to configure the power settings on your
computer. Microsoft

®

Windows Vista® shipped
with the Dell computer provides three default
options:

Dell Recommended• — This power option
offers full performance when you need it and
saves power during periods of inactivity.

Power saver• — This power option saves
power on your computer by reducing system
performance to maximize the life of the
computer and by reducing the amount of
energy consumed by your computer over its
lifetime.

High performance• — This power option
provides the highest level of system
performance on your computer by adapting
processor speed to your activity and by
maximizing system performance.

31

Using Your Studio Laptop

Backing Up Your Data

It is recommended that you periodically back
up files and folders on your computer. To back
up files:

Click 1. Start

and Maintenance→ Welcome Center→
Transfer files and settings.

Click 2. Back up files or Back up computer.

Click 3. Continue on Your User Account Control
dialog box and follow the instructions in the
Back up Files wizard.

→ Control Panel→ System

32

Solving Problems

This section provides troubleshooting
information for your computer. If you cannot
solve your problem using the following
guidelines, see “Using Support Tools” on
page 40 or “Contacting Dell” on page 55.

CAUTION: Only trained service personnel
should remove the computer cover. See
the

Service Manual

website at support.dell.com for advanced
service and troubleshooting instructions.

on the Dell Support

Network Problems

Wireless Connections

If the network connection is lost —

The wireless switch may be off. To turn on the
wireless switch, slide it from the rear to the
front of the computer until it clicks into place.

- Off - On

The wireless router is offline or wireless has
been disabled on the computer.

Check your wireless router to ensure it is •
powered on and connected to your data
source (cable modem or network hub).

Re-establish your connection to the wireless •
router:

Save and close any open files, and exit a.
any open programs.

Click b. Start

Follow the instructions on the screen c.
to complete the setup.

Wired Connections

If the network connection is lost — The cable

is loose or damaged.

Check the cable to ensure it is plugged in •
and not damaged.

→ Connect To.

33

Solving Problems

The link integrity light on the integrated network
connector lets you verify that your connection is
working and provides information on the status:

Green — A good connection exists between •
a 10-Mbps network and the computer.

Orange — A good connection exists between •
a 100-Mbps network and the computer.

Yellow — A good connection exists between •
a 1000-Mbps network and the computer.

Off — The computer is not detecting a •
physical connection to the network.

NOTE: The link integrity light on the network
connector is only for the wired cable
connection. The link integrity light does not
provide status for wireless connections.

NOTE: If you cannot connect to the Internet
but have successfully connected in the
past, the ISP might have a service outage.
Contact your ISP to check the service
status, or try connecting again later.

34

Power Problems

If the power light is off — The computer is

either turned off or is not receiving power.

Reseat the power cable into both the •
power connector on the computer and the
electrical outlet.

If the computer is plugged into a power strip, •
ensure that the power strip is plugged into
an electrical outlet and that the power strip
is turned on. Also, temporarily bypass power
protection devices, power strips, and power
extension cables to verify that the computer
turns on properly.

Ensure that the electrical outlet is working •
by testing it with another device, such as a
lamp.

Check the AC adapter cable connections. If •
the AC adapter has a light, ensure that the
light on the AC adapter is on.

If the power light is solid white and the
computer is not responding — The display may

Solving Problems

not be responding. Press the power button until
the computer turns off and then turn it back on.
If the problem persists, see the Dell Technology

Guide on the Dell Support website at support.
dell.com.

If the power light is blinking white — The

computer is in standby mode. Press a key on
the keyboard, move the pointer using the touch
pad or a connected mouse, or press the power
button to resume normal operation.

If you encounter interference that hinders
reception on your computer — An unwanted

signal is creating interference by interrupting or
blocking other signals. Some possible causes of
interference are:

Power, keyboard, and mouse extension •
cables.

Too many devices connected to a power •
strip.

Multiple power strips connected to the same •
electrical outlet.

Memory Problems

If you receive an insufficient memory
message—

Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.

See the software documentation for •
minimum memory requirements. If
necessary, install additional memory
(See the Service Manual on the Dell Support
website at support.dell.com).

Reseat the memory modules (See the •
Service Manual on the Dell Support website
at support.dell.com) to ensure that your
computer is successfully communicating
with the memory.

If you experience other memory problems —

Ensure that you are following the memory •
installation guidelines (see the Service
Manual on the Dell Support website at
support.dell.com).

35

Solving Problems

Check if the memory module is compatible •
with your computer. Your computer supports
DDR2 memory. For more information about the
type of memory supported by your computer,
see “Basic Specifications” on page 58.

Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 42).

Reseat the memory modules (see the •
Service Manual on the Dell Support website
at support.dell.com) to ensure that your
computer is successfully communicating
with the memory.

Lockups and Software Problems

If the computer does not start up — Ensure

that the power cable is firmly connected to the
computer and to the electrical outlet.

If a program stops responding — End the
program:

Press <Ctrl><Shift><Esc> simultaneously.1.

Click 2. Applications.

36

Click the program that is no longer 3.
responding

Click 4. End Task.

If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.

NOTE: Software usually includes installation
instructions in its documentation or on the
media (CD or DVD).

If the computer stops responding —

NOTICE: You might lose data if you are

unable to perform an operating system
shutdown.

Turn the computer off. If you are unable to get a
response by pressing a key on your keyboard or
moving your mouse, press the power button for
at least 8 to 10 seconds until the computer turns
off and then restart your computer.

Solving Problems

If a program is designed for an earlier
Microsoft

®

Windows® operating system —

Run the Program Compatibility Wizard. The Program
Compatibility Wizard configures a program so that
it runs in an environment similar to non-Windows
Vista operating system environments.

Click 1. Start

→ Control Panel→

Programs→ Use an older program with this
version of Windows.

In the welcome screen, click 2. Next.

Follow the instructions on the screen.3.

If a solid blue screen appears — Turn the
computer off. If you are unable to get a response
by pressing a key on your keyboard or moving your
pointer using the touch pad or mouse, press the
power button for at least 8 to 10 seconds until the
computer turns off and then restart your computer.

If you have other software problems —

Back up your files immediately.•

Use a virus-scanning program to check the •
hard drive or CDs.

Save and close any open files or programs •
and shut down your computer through the
Start

menu.

Check the software documentation or •
contact the software manufacturer for
troubleshooting information:

Ensure that the program is compatible –
with the operating system installed on
your computer.

Ensure that your computer meets the –
minimum hardware requirements needed
to run the software. See the software
documentation for information.

Ensure that the program is installed and –
configured properly.

Verify that the device drivers do not –
conflict with the program.

If necessary, uninstall and then reinstall –
the program.

Write down any error message that is –
displayed to help in troubleshooting.

37

Using Support Tools

Dell Support Center

The Dell Support Center helps you find
the service, support, and system-specific
information you need. For more information
about Dell Support Center and available support
tools, click the Services tab at support.dell.com.

Click the
application. The home page provides links to access:

Self Help (Troubleshooting, Security, System •
Performance, Network/Internet, Backup/
Recovery, and Windows Vista)

Alerts (technical support alerts relevant to •
your computer)

Assistance from Dell (Technical Support with •
DellConnect
and Tutorials, How-To Help with Dell on Call,
and Online Scan with PC CheckUp)

38

icon in the taskbar to run the

™

, Customer Service, Training

About Your System (System Documentation, •
Warranty Information, System Information,
Upgrades & Accessories)

The top of the Dell Support Center home page
displays your computer’s model number along
with its service tag and express service code.

For more information about the Dell Support
Center, see the
hard drive or on the Dell Support website at
support.dell.com.

Dell Technology Guide

on your

System Messages

If your computer has an issue or error, it may
display a System Message that will help you
identify the cause and action needed to resolve
the issue.

NOTE: If the message you received is not
listed in the following examples, see the
documentation for either the operating

Using Support Tools

system or the program that was running
when the message appeared. Alternatively
you could see the Dell Technology Guide
on your computer or on the Dell Support
website at support.dell.com or see
“Contacting Dell” on page 55 for assistance.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support — The computer failed to complete

the boot routine three consecutive times for the
same error see “Contacting Dell” on page 55 for
assistance.

CMOS checksum error — Possible motherboard
failure or RTC battery low. Replace the battery.
See the Service Manual on the Dell Support
website at support.dell.com or see “Contacting
Dell” on page 55 for assistance.

CPU fan failure — CPU fan has failed. Replace
the CPU fan. See the Service Manual on the Dell
Support website at support.dell.com.

Hard-disk drive failure — Possible hard disk
drive failure during HDD POST see “Contacting
Dell” on page 55 for assistance.

Hard-disk drive read failure — Possible hard
disk drive failure during HDD boot test see
“Contacting Dell” on page 55 for assistance.

Keyboard failure — Keyboard failure or loose
cable.

No boot device available — No bootable
partition on hard disk drive, the hard disk drive
cable is loose, or no bootable device exists.

If the hard drive is your boot device, ensure •
that the cables are connected and that the
drive is installed properly and partitioned as
a boot device.

Enter system setup and ensure that the boot •
sequence information is correct (see Dell
Technology Guide on your computer or on the
Dell Support website at support.dell.com).

39

Using Support Tools

No timer tick interrupt — A chip on the system
board might be malfunctioning or motherboard
failure (see “Contacting Dell” on page 55 for
assistance).

USB over current error — Disconnect the USB
device. Your USB device needs more power for
it to function properly. Use an external power
source to connect the USB device, or if your
device has two USB cables, connect both of
them.

NOTICE - Hard Drive SELF MONITORING
SYSTEM has reported that a parameter has
exceeded its normal operating range. Dell
recommends that you back up your data
regularly. A parameter out of range may or may
not indicate a potential hard drive problem —

S.M.A.R.T error, possible hard disk drive failure.
This feature can be enabled or disabled in the
BIOS setup (see “Contacting Dell” on page 55
for assistance).

40

Hardware Troubleshooter

If a device is either not detected during
the operating system setup or is detected
but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the
incompatibility.

To start the Hardware Troubleshooter:

Click 1. Start

Type 2. hardware troubleshooter in
the search field and press <Enter> to start
the search.

In the search results, select the option that 3.
best describes the problem and follow the
remaining troubleshooting steps.

→ Help and Support.

Dell Diagnostics

If you experience a problem with your
computer, perform the checks in “Lockups and
Software Problems” on page 58 and run the
Dell Diagnostics before you contact Dell for
technical assistance.

Using Support Tools

It is recommended that you print these
procedures before you begin.

NOTICE: Dell Diagnostics works only on
Dell computers.

NOTE: The

Drivers and Utilities

media
is optional and may not ship with your
computer.

Review your computer’s configuration
information, and ensure that the device that
you want to test displays in the system setup
program and is active. See the System Setup
section in Dell Technology Guide.

Start the Dell Diagnostics from your hard drive
or from the

Drivers and Utilities

media.

Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a
screen image, see “Contacting Dell” on
page 55.

Ensure that the computer is connected to an 1.
electrical outlet that is known to be working
properly.

Turn on (or restart) your computer.2.

When the DELL3.

™

logo appears, press <F12>
immediately. Select Diagnostics from the
boot menu and press <Enter>.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft

®

Windows®
desktop; then, shut down your computer
and try again.

NOTE: If you see a message stating that no
diagnostics utility partition has been found,
run the Dell Diagnostics from the

and Utilities

media.

Drivers

Press any key to start the Dell Diagnostics 4.
from the diagnostics utility partition on your
hard drive.

41

Using Support Tools

Starting Dell Diagnostics From the Drivers and
Utilities Media

Insert the1.

Drivers and Utilities

media.

Shut down and restart the computer. 2.
When the DELL logo appears, press <F12>
immediately.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft

®

Windows®
desktop; then, shut down your computer
and try again.

NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.

When the boot device list appears, highlight 3.
CD/DVD/CD-RW and press <Enter>.

Select the 4. Boot from CD-ROM option from
the menu that appears and press <Enter>.

42

Type 1 to start the CD menu and press 5.
<Enter> to proceed.

Select 6. Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version appropriate for your
computer.

When the Dell Diagnostics 7. Main Menu
appears, select the test you want to run.

Restoring Your Operating System

You can restore your operating system in the
following ways:

System • Restore returns your computer to an
earlier operating state without affecting data
files. Use System Restore as the first solution
for restoring your operating system and
preserving data files.

Dell • Factory Image Restore returns your hard
drive to the operating state it was in when
you purchased the computer. This procedure
permanently deletes all data on the hard drive
and removes any programs installed after
you received the computer. Use Dell Factory
Image Restore only if System Restore did not
resolve your operating system problem.

If you received an Operating System media •
with your computer, you can use it to restore
your operating system. However, using the
Operating System media also deletes all data

on the hard drive. Use the disc only if System
Restore did not resolve your operating
system problem.

System Restore

The Windows operating systems provide a System
Restore option which allows you to return your
computer to an earlier operating state (without
affecting data files) if changes to the hardware,
software, or other system settings have left the
computer in an undesirable operating state. Any
changes that System Restore makes to your
computer are completely reversible.

NOTICE: Make regular backups of your
data files. System Restore does not monitor
your data files or recover them.

NOTE: The procedures in this document
were written for the Windows default view,
so they may not apply if you set your Dell
computer to the Windows Classic view.

™

43

Restoring Your Operating System

Starting System Restore

Click 1. Start

In the 2. Start Search box, type System
Restore and press <Enter>.

NOTE: The User Account Control window
may appear. If you are an administrator on
the computer, click Continue; otherwise,
contact your administrator to continue the
desired action.

Click 3. Next and follow the remaining prompts
on the screen.

In the event that System Restore did not resolve
the issue, you may undo the last system restore.

Undoing the Last System Restore

NOTE: Before you undo the last system

restore, save and close all open files and
exit any open programs. Do not alter, open,
or delete any files or programs until the
system restoration is complete.

Click 1. Start

.

.

44

In the 2. Start Search box, type System
Restore and press <Enter>.

Click 3. Undo my last restoration and click
Next.

Dell Factory Image Restore

NOTICE: Using Dell Factory Image Restore

permanently deletes all data on the hard
drive and removes any programs or drivers
installed after you received your computer.
If possible, back up the data before using
these options. Use Dell Factory Image
Restore only if System Restore did not
resolve your operating system problem.

NOTE: Dell Factory Image Restore may
not be available in certain countries or on
certain computers.

Use Dell Factory Image Restore only as the
last method to restore your operating system.
These options restore your hard drive to the
operating state it was in when you purchased
the computer. Any programs or files added

Restoring Your Operating System

since you received your computer—including
data files—are permanently deleted from
the hard drive. Data files include documents,
spreadsheets, e-mail messages, digital photos,
music files, and so on. If possible, back up all
data before using Factory Image Restore.

Dell Factory Image Restore

Turn on the computer. When the Dell logo 1.
appears, press <F8> several times to access
the Vista Advanced Boot Options Window.

Select 2. Repair Your Computer.

The 3. System Recovery Options window
appears.

Select a keyboard layout and click 4. Next.

To access the recovery options, log on as a 5.
local user. To access the command prompt,
type administrator in the User name
field, then click OK.

Click 6. Dell Factory Image Restore. The Dell
Factory Image Restore welcome screen
appears.

NOTE: Depending upon your configuration,
you may need to select Dell Factory Tools,
then Dell Factory Image Restore.

Click 7. Next. The Confirm Data Deletion
screen appears.

NOTICE: If you do not want to proceed with
Factory Image Restore, click Cancel.

Click the checkbox to confirm that you want 8.
to continue reformatting the hard drive and
restoring the system software to the factory
condition, then click Next.

The restore process begins and may take
five or more minutes to complete. A message
appears when the operating system and
factory-installed applications have been
restored to factory condition.

Click 9. Finish to reboot the system.

45

Restoring Your Operating System

Operating System Reinstallation

Before you Begin

If you are considering reinstalling the Windows
operating system to correct a problem with a
newly installed driver, first try using Windows
Device Driver Rollback. If Device Driver
Rollback does not resolve the problem, then
use System Restore to return your operating
system to the operating state it was in before
you installed the new device driver. See “Using
Microsoft Windows System Restore” on
page 45.

NOTICE: Before performing the installation,
back up all data files on your primary
hard drive. For conventional hard drive
configurations, the primary hard drive is the
first drive detected by the computer.

To reinstall Windows, you need the following
items:

Dell Operating System

• media

Dell Drivers and Utilities

• media

46

NOTE: The
contains drivers that were installed during
the assembly of the computer. Use the

Dell Drivers and Utilities

required drivers. Depending on the region
from which you ordered your computer, or
whether you requested the media, the

Drivers and Utilities
System

computer.

Reinstalling Windows Vista

The reinstallation process can take one to
two hours to complete. After you reinstall the
operating system, you must also reinstall the
device drivers, virus protection program, and
other software.

Save and close any open files and exit any 1.
open programs.

Insert the 2.

Click 3. Exit if the Install Windows message
appears.

Dell Drivers and Utilities

media to load any

media and

media may not ship with your

Operating System

disc.

media

Operating

Dell

Restart the computer.4.

When the DELL logo appears, press <F12> 5.
immediately.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft

®

Windows®
desktop; then, shut down your computer
and try again.

NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.

When the boot device list appears, highlight 6.
CD/DVD/CD-RW Drive and press <Enter>.

Press any key to 7. Boot from CD-ROM.
Follow the instructions on the screen to
complete the installation.

Restoring Your Operating System

47

Getting Help

If you experience a problem with your computer,
you can complete the following steps to
diagnose and troubleshoot the problem:

See “Solving Problems” on page 1. 35 for
information and procedures that pertain to
the problem your computer is experiencing.

See “Dell Diagnostics” on page 2. 42 for
procedures on how to run Dell Diagnostics.

Fill out the “Diagnostic Checklist” on 3.
page 54.

Use Dell’s extensive suite of online services 4.
available at Dell Support (support.dell.com)
for help with installation and troubleshooting
procedures. See “Online Services” on
page 51 for a more extensive list of Dell
Support online.

If the preceding steps have not resolved the 5.
problem, see “Before You Call” on page 54
and then “Contacting Dell” on page 55.

48

NOTE: Call Dell Support from a telephone
near or at the computer so that the support
staff can assist you with any necessary
procedures.

NOTE: Dell’s Express Service Code system
may not be available in all countries.

When prompted by Dell’s automated telephone
system, enter your Express Service Code to
route the call directly to the proper support
personnel. If you do not have an Express
Service Code, open the Dell Accessories folder,
double-click the Express Service Code icon, and
follow the directions.

NOTE: Some of the services are not
always available in all locations outside
the continental U.S. Call your local
Dell representative for information on
availability.

Getting Help

Technical Support and Customer Service

Dell’s support service is available to answer
your questions about Dell hardware. Our
support staff uses computer-based diagnostics
to provide fast, accurate answers.

To contact Dell’s support service, see “Before
You Call” on page 54 and then see the contact
information for your region or go to

support.dell.com.

DellConnect™

DellConnect is a simple online access tool that
allows a Dell service and support associate to
access your computer through a broadband
connection, diagnose your problem and repair it
all under your supervision. For more information,
go to support.dell.com and click DellConnect.

Online Services

You can learn about Dell products and services
on the following websites:

www.dell.com•

www.dell.com/ap• (Asian/Pacific countries

only)

www.dell.com/jp• (Japan only)

www.euro.dell.com• (Europe only)

www.dell.com/la• (Latin American and

Caribbean countries)

www.dell.ca• (Canada only)

You can access Dell Support through the
following websites and e-mail addresses:

Dell Support websites

support.dell.com•

support.jp.dell.com• (Japan only)

support.euro.dell.com• (Europe only)

49

Getting Help

Dell Support e-mail addresses

[e-mail]•

[e-mail]•

[e-mail]• (Latin America and

Caribbean countries only)

[e-mail]• (Asian/Pacific
countries only)

Dell Marketing and Sales e-mail addresses

[e-mail]• (Asian/Pacific
countries only)

[e-mail]• (Canada only)

Anonymous file transfer protocol (FTP)

ftp.dell.com•

Log in as user: anonymous, and use your
e-mail address as your password.

AutoTech Service

Dell’s automated support service–AutoTech–
provides recorded answers to the questions

50

most frequently asked by Dell customers about
their portable and desktop computers.

When you call AutoTech, use your touch-tone
telephone to select the subjects that correspond
to your questions. For instructions on accessing
the telephone number to call your region, see
“Contacting Dell” on page 55.

Automated Order-Status Service

To check on the status of any Dell products that
you have ordered, you can go to
support.dell.com, or you can call the automated
order-status service. A recording prompts you
for the information needed to locate and report
on your order. For the telephone number to call
your region, see “Contacting Dell” on page 55
for problems with your order.

If you have a problem with your order, such as
missing parts, wrong parts, or incorrect billing,
contact Dell for customer assistance. Have your
invoice or packing slip handy when you call. For
the telephone number to call for your region,
see “Contacting Dell” on page 55.

Getting Help

Product Information

If you need information about additional
products available from Dell, or if you would like
to place an order, visit the Dell website at
www.dell.com. For the telephone number to call
for your region or to speak to a sales specialist,
see “Contacting Dell” on page 55.

Returning Items for Repair Under Warranty or for Credit

Prepare all items being returned, whether for
repair or credit, as follows:

Call Dell to obtain a Return Material 1.
Authorization Number, and write it clearly
and prominently on the outside of the box.

For the telephone number to call for your 2.
region, see “Contacting Dell” on page 55.

Include a copy of the invoice and a letter 3.
describing the reason for the return.

Include a copy of the Diagnostics Checklist 4.
(see “Diagnostic Checklist” on page 54),
indicating the tests that you have run and
any error messages reported by the Dell
Diagnostics (see “Dell Diagnostics” on
page 42).

Include any accessories that belong with 5.
the item(s) being returned (power cables,
software, guides, and so on) if the return is
for credit.

Pack the equipment to be returned in the 6.
original (or equivalent) packing materials.

You are responsible for paying shipping 7.
expenses. You are also responsible for
insuring any product returned, and you
assume the risk of loss during shipment to
Dell. Collect On Delivery (C.O.D.) packages
are not accepted.

Returns that are missing any of the 8.
preceding requirements will be refused at
Dell’s receiving dock and returned to you.

51

Getting Help

Before You Call

NOTE: Have your Express Service Code

ready when you call. The code helps Dell’s
automated-support telephone system direct
your call more efficiently. You may also be
asked for your Service Tag (located on the
back or bottom of your computer).

Remember to fill out the following Diagnostics
Checklist. If possible, turn on your computer
before you call Dell for assistance and call from
a telephone at or near the computer. You may be
asked to type some commands at the keyboard,
relay detailed information during operations, or
try other troubleshooting steps possible only at
the computer itself. Ensure that the computer
documentation is available.

52

Diagnostic Checklist

Name:•

Date:•

Address:•

Phone number:•

Service Tag (bar code on the back or bottom •
of the computer):

Express Service Code:•

Return Material Authorization Number (if •
provided by Dell support technician):

Operating system and version:•

Devices:•

Expansion cards:•

Are you connected to a network? Yes /No•

Network, version, and network adapter:•

Programs and versions:•

See your operating system documentation
to determine the contents of the computer’s
start-up files. If the computer is connected to

Getting Help

a printer, print each file. Otherwise, record the
contents of each file before calling Dell.

Error message, beep code, or diagnostic •
code:

Description of problem and troubleshooting •
procedures you performed:

Contacting Dell

NOTE: See “Before You Call” on page 54

before you contact Dell.

For customers in the United States, call
800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active
Internet connection, you can find contact
information on your purchase invoice,
packing slip, bill, or Dell product catalog.

Dell provides several online and telephone­based support and service options. Availability
varies by country and product, and some
services may not be available in your area.

To contact Dell for sales, technical support, or
customer service issues:

Visit 1. support.dell.com.

Verify your country or region in the 2. Choose
A Country/Region drop-down menu at the
bottom of the page.

Click 3. Contact Us on the left side of the page.

Select the appropriate service or support link 4.
based on your need.

Choose the method of contacting Dell that is 5.
convenient for you.

53

Finding More Information and Resources

If you need to: See:

reinstall your operating system. the Operating System media.

run a diagnostic program for your computer,
reinstall notebook system software, or update
drivers for your computer, and readme files.

learn more about your operating system,
maintaining peripherals, RAID, Internet,
Bluetooth

®

, networking, and e-mail.

the

Drivers and Utilities

NOTE: Drivers and documentation updates
can be found on the Dell
at support.dell.com.

the Dell Technology Guide installed on your
hard drive.

media.

™

Support website

upgrade your computer with new or additional
memory, or a new hard drive.

reinstall or replace a worn or defective part.

54

the Service Manual on the Dell Support website
at support.dell.com

NOTE: In some countries, opening and
replacing parts of your computer may void
your warranty. Check your warranty and
return policies before working inside your
computer.

If you need to: See:

find safety best practices information for your
computer

review Warranty information, Terms and
Conditions (U.S. only), Safety instructions,

the safety and regulatory documents that
shipped with your computer and also see the
Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.

Regulatory information, Ergonomics
information, and End User License Agreement.

find your Service tag/Express Service Code—

the back or bottom of your computer.
You must use the service tag to identify your
computer on support.dell.com or to contact
technical support.

find drivers and downloads.

access technical support and product help.

the Dell

support.dell.com.

check on your order status for new purchases.

find solutions and answers to common
questions.

locate information for last-minute updates
about technical changes to your computer or
advanced technical-reference material for
technicians or experienced users.

Finding More Information and Resources

™

Support website at

55

Basic Specifications

System Model

Dell Studio 1737

This section provides basic information that you
may need when setting up, updating drivers for,
and upgrading your computer.

NOTE: Offerings may vary by region.
For more information regarding the
configuration of your computer, click
Start

→ Help and Support and select
the option to view information about your
computer.

56

Processor

Processor type Intel•

®

®

Intel•

Celeron

Celeron

®

®

Dual-Core

®

Core™ 2 Duo

Intel•

®

Pentium®

Intel•
Dual-Core

L1 cache 128 KB (Intel - 64 KB

per core)

L2 cache 1MB (Intel Celeron,

Intel Pentium Dual­Core)

2 MB or 3 MB or 6
MB (Intel Core2 Duo)

Basic Specications

Processor

External bus
frequency

Front Side Bus (Intel)

System Information

System chipset Mobile Intel Express

Data bus width 64 bits

DRAM bus width dual-channel (2)

Processor address
bus width

Flash EPROM 2 MB

Graphics bus PCI-E X16

533 MHz (Intel
Celeron, Intel
Pentium Dual-Core)

800/667 MHz (Intel
Core2 Duo)

GM/PM 45

64-bit buses

32 bits

System Information

PCI bus

(PCI-Express used for
video controllers)

ExpressCard

NOTE: The ExpressCard slot is designed

only for ExpressCards. It does NOT
support PC Cards.

NOTE: PCMCIA may not be available in
some regions.

ExpressCard
controller

ExpressCard
connector

Cards supported ExpressCard/34 (34 mm)

32 bits

Intel ICH9ME

one ExpressCard slot
(54 mm)

ExpressCard/54 (54 mm)

1.5 V and 3.3 V

57

Basic Specications

ExpressCard

ExpressCard
connector size

Memory

Memory module
connector

Memory module
capacities

Memory type 800 MHz SODIMM

Minimum memory
configuration

Maximum memory
configuration

NOTE: In order to take advantage of the
dual channel bandwidth capability, both
memory slots must be populated and
must match in size.

26 pins

two user-accessible
SODIMM connectors

512 MB, 1 GB, and
2 GB

DDR2

1 GB

4 GB

58

Memory

NOTE: The available memory displayed

does not reflect the complete maximum
memory installed because some memory
is reserved for system files.

NOTE: For instructions on upgrading
memory, see the Service Manual on the
Dell Support website at support.dell.com.

8-in-1 Memory Card Reader

Card controller Ricoh R5C833

Card connector 8-in-1 combo single slot

Basic Specications

8-in-1 Memory Card Reader

Cards supported

Secure Digital (SD)•
Secure Digital Input/•

Output (SDIO),
MultiMediaCard •

(MMC),
Memory Stick•
Memory Stick PRO •
xD-Picture Card•
Hi Capacity-SD•
Hi Density-SD•

Ports and Connectors

Audio microphone-in connector,

two stereo headphones/
speakers connector

IEEE 1394a 4-pin mini, non-powered

connector

Ports and Connectors

Consumer IR sensor compatible with

Philips RC6 (receive only)

Mini-Card two Type IIIA Mini-Card

slots, one half-size Mini­Card slot

HDMI connector 19-pin

Network adapter RJ-45 port

USB five four-pin USB

2.0-compliant connector

Video 15-hole connector

eS ATA one seven-pin/four-pin

eSATA/USB combo
connector

59

Basic Specications

Communications

Modem:
Type

Controller
Interface

External V.92 56K USB
Modem
Hardware Modem
Universal Serial Bus (USB)

Network adapter 10/100/1000 Ethernet LAN

on system board

Wireless internal WLAN (half-size),

WWAN, UWB (optional)
Mini-Cards

Bluetooth

®

wireless

technology

WiMax/WiFi Link (half­size) Mini-Card

60

Video

Discrete:
Video type

Video controller

Video memory

UMA:
Video type

Video controller

Video memory

integrated on system
board
ATI Mobility Radeon HD
3650
DDR2 256 MB

integrated on system
board
Mobile Intel GMA
4500MHD
up to 358 MB of shared
memory

LCD interface Low Voltage Differential

Signaling (LVDS)

TV support HDMI 1.2a

Basic Specications

Audio

Audio type 5.1 channel High Definition

Audio

Audio controller IDT 92HD73C

Stereo
conversion

Internal

24-bit (analog-to-digital
and digital-to-analog)

Intel High Definition Audio

Interface

External
Interface

microphone in/line
in/surround line out
connector,
two stereo headphones/
speakers connector

Speaker two 4-ohm speakers

Internal speaker
amplifier

2 Watts per channel into
4 ohms

Volume controls program menus and media

control buttons

Camera (optional)

Pixel 2.0 megapixel

Video Resolution 320x240 ~1600x1200

(640x480 at 30 fps)

Diagonal Viewing

66°

Angle

Media

Drive CD / DVD Writer (Dual

Layer DVD+/-RW
Drive)
Blu-ray Disc

™

(BD)

(optional)

Interface Roxio

®

Creator® DE

®

or Roxio
Premier Blu-ray (for
Blu-ray Disc
Dell MediaDirect

Creator®

™

)

™

PowerDVD

61

Basic Specications

Display

Types and Native
Resolutions at
262K colors

Types and Native
Resolutions at

16.7M colors

Refresh rate 60 Hz

Operating angle 0° (closed) to 140°

17.0 inch CCFL WXGA+
TrueLife
– 1440 x 3 (RGB) x 900

17.0 inch WLED WXGA+
TrueLife
– 1440 x 3 (RGB) x 900

17.0 inch CCFL WUXGA
TrueLife
– 1920 x 3 (RGB) x 1200

17.0 inch RGBLED WUXGA
TrueLife
– 1920 x 3 (RGB) x 1200

62

Display

Viewing angles:

Horizontal ±40° (CCFL WXGA+

TrueLife) min.

±55° (WLED WXGA+
TrueLife) min.

±55° (RGBLED WUXGA
TrueLife) min.

±60° (CCFL WUXGA
TrueLife) min.

Vertical +15°/–30° (CCFL WXGA+

TrueLife) min.

±45° (WLED WXGA+
TrueLife) min.

±45° (RGBLED WUXGA
TrueLife) min.

+40°/–50° (CCFL WUXGA
TrueLife) min.

Basic Specications

Display

Pixel pitch:

CCFL WXGA+
TrueLife

WLED WXGA+
TrueLife

RGBLED WUXGA
TrueLife

CCFL WUXGA
TrueLife

Controls brightness can be

0.2550 mm

0.2550 mm

0.19125 mm

0.19125 mm

controlled through
keyboard shortcuts (see

Dell Technology Guide

more information)

for

Keyboard

Number of keys 101 (U.S. and Canada); 102

(Europe); 105 (Japan); 104
(Brazil)

Layout QWERTY/AZERTY/Kanji

Touch Pad

X/Y position
resolution
(graphics table
mode)

Size:

Width 71.7-mm (2.8-in) sensor-

Height 34.0-mm (1.3-in) rectangle

240 cpi

active area

63

Basic Specications

Battery

Types and dimensions:

9-cell “smart”
lithium ion

depth - 49.95 mm (1.96 in)
height - 38.6 mm (1.52 in)
width - 266 mm (10.47 in)
weight - 0.49kg (1.08 lb)

6-cell “smart”
lithium ion

depth - 49.95 mm (1.96 in)
height - 20.4 mm (0.8 in)
width - 204.9 mm (8.06 in)
weight - 0.33kg (0.72 lb)

Voltage 11.1 VDC (6/9 cell)

Charge time
(approximate):
Computer off

3 hours

64

Battery

Operating time Battery operating time

varies depending on
operating conditions
and can be significantly
reduced under certain
power-intensive
conditions.

See

Dell Technology Guide

for more information on
battery life.

Life span
(approximate)

Temperature
range

300 discharge/charge
cycles

Operating: 0° to 35°C
(32° to 95°F)

Storage:
(

–

–

40° to 65°C

40° to 149°F)

Coin-cell battery CR-2032

Basic Specications

AC Adapter

Types 90 W

Input voltage 100–240 VAC

Input current

1.5 A

(maximum)

Input frequency 50–60 Hz

Output current 4.62 A (continuous)

Output power 90 W

Rated output voltage 19.5 VDC

Dimensions:

Height

Width

Length

Weight (without AC power cord)

16 mm (0.6 inches)

70 mm (2.8 inches)

147 mm (5.8 inches)

:

90 W 0.345 kg (0.76 lb)

AC Adapter

Temperature range

:

Operating 0° to 40°C (32° to

104°F)

Storage

–

40° to 70°C (–40° to

158°F)

Connector types

:

DC connector 3 pin, 7.4 mm plug

AC connector 2 pin - C7 (Japan

only)

3 pin - C5

Physical

Height 30 mm~43 mm

(1.18 in~1.69 in)

Width 392.6 mm (15.46 in)

Depth 288.6 mm (11.36 in)

65

Basic Specications

Physical

Weight (with
6-cell battery)

configurable to less than

3.48 kg (7.67 lbs)

Computer Environment

Temperature range:

Operating 0° to 35°C (32° to

95°F)

Storage

–

40° to 65°C (–40° to

149°F)

Relative humidity (maximum):

Operating 10% to 90%

(noncondensing)

Storage 10% to 95%

(noncondensing)

Maximum vibration (using a random vibration
spectrum that simulates user environment):

Operating 0.66 GRMS

66

Computer Environment

Storage 1.3 GRMS

Maximum shock (Measured with hard drive
in operating status and a 2-ms half-sine pulse
for operating. Also measured with hard drive
in head-parked position and a 2-ms halfsine
pluse for storage):

Operating 110 G

Storage 160 G

Altitude (maximum):

Operating

Storage

Airborne contaminant
level

–

15.2 to 3048 m

–

(

50 to 10,000 ft)

–

15.2 to 10,668 m

–

(

50 to 35,000 ft)

G2 or lower
as defined by
ISA-S71.04-1985

Appendix

Macrovision Product Notice

This product incorporates copyright protection
technology that is protected by method claims
of certain U.S. patents and other intellectual
property rights owned by Macrovision
Corporation and other rights owners. Use of
this copyright protection technology must be
authorized by Macrovision Corporation, and is
intended for home and other limited viewing
uses only unless otherwise authorized by
Macrovision Corporation. Reverse engineering
or disassembly is prohibited.

67

Index

A

airflow, allowing 5

AutoTech 50

B

backups

creating 32

C

calling Dell 52

CDs, playing and creating 30

computer capabilities 30

computer, setting up 5

computer stand 6

connect(ing)

to the Internet 9

conserving energy 31

68

Contacting Dell online 53

customer service 49

customizing

your desktop 30

your energy settings 31

D

damage, avoiding 5

data, backing up 32

DellConnect 49

Dell Diagnostics 40

Dell Factory Image Restore 43

Dell Support Center 38

Dell support website 55

Dell Technology Guide

for futher information 54

Index

Diagnostic Checklist 52

disc drive

supported disc sizes 29

discs

ejecting 29

using 29

drivers and downloads 55

DVDs, playing and creating 30

E

email addresses

for technical support 50

energy

conserving 31

F

finding more information 54

FTP login, anonymous 50

H

hardware problems

diagnosing 40

Hardware Troubleshooter 40

help

getting assistance and support 48

horizontal and vertical stand options 6

I

installing the stand 6

Internet connection 10

ISP

Internet Service Provider 10

M

memory problems

solving 35

69

Index

N

network connection

fixing 33

network speed

testing 33

O

order status 50

P

power problems, solving 34

power strips, using 6

problems, solving 33

products

information and purchasing 51

R

reinstalling Windows 43

resources, finding more 54

70

restoring factory image 44

S

setup, before you begin 5

shipping products

for return or repair 51

software features 30

software problems 36

solving problems 33

specifications 56

support email addresses 50

support sites

worldwide 49

System Messages 38

system reinstall options 43

System Restore 43

T

technical support 49

V

ventilation, ensuring 5

W

warranty returns 51

Windows, reinstalling 43

®

Windows Vista

Program Compatibility Wizard 37

reinstalling 46

setup 9

wired network

network cable, connecting 7

wireless network connection 33

wireless switch 9, 33

9

Index

71

Printed in the U.S.A.

0F174HA01

www.dell.com | support.dell.com

0F174HA01

Printed in Malaysia.

www.dell.com | support.dell.com

0F174HA01

Printed in Ireland.

www.dell.com | support.dell.com

0F174HA01

Printed in Brazil.

www.dell.com | support.dell.com

0F174HA01

Printed in China.

Printed on recycled paper.

www.dell.com | support.dell.com