Dell Precision Tower 5810 User Manual

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Dell Precision Tower 5810

Owner's Manual

Regulatory Model: D01T Regulatory Type: D01T006

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Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

subsidiaries. Other trademarks may be trademarks of their respective owners.

2018 - 02

Rev. A03

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Contents

1 Working on your computer............................................................................................................ 5

Safety instructions................................................................................................................................................................ 5

Before working inside your computer................................................................................................................................. 5

Turning off your computer................................................................................................................................................... 6

After working inside your computer....................................................................................................................................6

2 Removing and installing components............................................................................................. 7

Recommended Tools.............................................................................................................................................................7

System Overview...................................................................................................................................................................7

Removing the Power Supply Unit - PSU............................................................................................................................9

Installing the Power Supply Unit - PSU.............................................................................................................................. 9

Removing the Computer Cover......................................................................................................................................... 10

Installing the Computer Cover............................................................................................................................................10

Removing the PSU Card..................................................................................................................................................... 10

Installing the PSU Card........................................................................................................................................................ 11

Removing the Front Bezel................................................................................................................................................... 11

Installing the Front Bezel.....................................................................................................................................................12

Removing the Slim Line Optical Drive .............................................................................................................................. 12

Installing the Slim Line Optical Drive .................................................................................................................................15

Removing the Hard Drive....................................................................................................................................................15

Installing the Hard Drive ..................................................................................................................................................... 17

Removing the Speaker.........................................................................................................................................................17

Installing the Speaker...........................................................................................................................................................18

Removing the HDD Thermal Sensor..................................................................................................................................18

Installing the HDD Thermal Sensor.................................................................................................................................... 19

Removing the Input-Output Panel.....................................................................................................................................19

Installing the Input-Output Panel....................................................................................................................................... 21

Removing the Memory Shroud.......................................................................................................................................... 21

Installing the Memory Shroud............................................................................................................................................ 22

Removing the Memory....................................................................................................................................................... 22

Installing the Memory..........................................................................................................................................................22

Removing the Coin-Cell Battery........................................................................................................................................23

Installing the Coin-Cell Battery.......................................................................................................................................... 23

Removing the PCI Card...................................................................................................................................................... 23

Installing the PCI Card........................................................................................................................................................ 24

Removing the PCIe-Card Retention................................................................................................................................. 24

Installing the PCIe card retention...................................................................................................................................... 24

Removing the System-Fan Assembly...............................................................................................................................25

Installing the System-Fan Assembly................................................................................................................................. 28

Removing the Heatsink Assembly..................................................................................................................................... 28

Installing the Heatsink Assembly....................................................................................................................................... 28

Removing the Heatsink Fan............................................................................................................................................... 29

Installing the Heatsink Fan................................................................................................................................................. 29

Removing the Processor.................................................................................................................................................... 29

Contents 3

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Installing the Processor.......................................................................................................................................................30

System Board Components............................................................................................................................................... 30

Removing the System Board............................................................................................................................................. 32

Installing the System Board................................................................................................................................................33

3 Additional Information................................................................................................................ 34

Memory Module Guidelines................................................................................................................................................34

Power Supply Unit - PSU Lock..........................................................................................................................................34

4 System setup.............................................................................................................................36

Boot Sequence.................................................................................................................................................................... 36

Navigation keys....................................................................................................................................................................36

System Setup Options........................................................................................................................................................ 37

Updating the BIOS in Windows ........................................................................................................................................ 43

System and setup password..............................................................................................................................................43

Assigning a system password and setup password.................................................................................................. 43

Deleting or changing an existing system and or setup password............................................................................44

Disabling a System Password...................................................................................................................................... 44

5 Diagnostics................................................................................................................................45

Enhanced Pre-Boot System Assessment - ePSA Diagnostics......................................................................................45

6 Troubleshooting your computer...................................................................................................46

Diagnostic LEDs...................................................................................................................................................................46

Error Messages....................................................................................................................................................................47

7 Technical Specifications............................................................................................................. 49

8 Contacting Dell.......................................................................................................................... 54

Contents

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Working on your computer

Safety instructions

Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:

• You have read the safety information that shipped with your computer.

• A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.

NOTE: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the

computer, replace all covers, panels, and screws before connecting to the power source.

NOTE: Before working inside your computer, read the safety information that shipped with your computer. For

additional safety best practices information, see the Regulatory Compliance Homepage at www.Dell.com/

regulatory_compliance

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and

support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow

the safety instructions that came with the product.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching

an unpainted metal surface at the same time as touching a connector on the back of the computer.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by

its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables

have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you

disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also,

before you connect a cable, ensure that both connectors are correctly oriented and aligned.

NOTE: The color of your computer and certain components may appear differently than shown in this document.

Before working inside your computer

To avoid damaging your computer, perform the following steps before you begin working inside the computer.

1. Ensure that you follow the Safety instructions.

2. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.

3. Ensure you follow the Turning off your computer.

4. Disconnect all network cables from the computer.

CAUTION:

the network device.

5. Disconnect your computer and all attached devices from their electrical outlets.

6. Press and hold the power button while the computer is unplugged to ground the system board.

NOTE:

an unpainted metal surface at the same time as touching a connector on the back of the computer.

To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from

To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching

Working on your computer 5

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Turning off your computer

CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your

computer.

1. Turning off your computer (Windows 8.1):

• Using a touch enabled device:

a) Swipe in from the right edge of the screen, opening the Charms menu and select Settings.

b) Select and then select Shut down.

On the Home screen, touch and then select Shut down.

• Using a mouse:

a) Point to upper-right corner of the screen and click Settings.

Click and then select Shut down.

On the Home screen, click and then select Shut down.

2. Turning off your computer (Windows 7):

a) Click Start . b) Click Shut Down.

a) Click Start . b) Click the arrow in the lower-right corner of the Start menu, and then click Log off.

3. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off.

After working inside your computer

After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your computer.

1. Connect any telephone or network cables to your computer.

CAUTION:

computer.

2. Connect your computer and all attached devices to their electrical outlets.

3. Turn on your computer.

4. If required, verify that the computer works correctly by running ePSA diagnostics.

To connect a network cable, first plug the cable into the network device and then plug it into the

Working on your computer

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Removing and installing components

Recommended Tools

The procedures in this document may require the following tools:

• Small slotted-tip screwdriver

• #2 Phillips screwdriver

• #1 Phillips screwdriver

• Small plastic scribe

For how-to videos, documentation, and troubleshooting solutions, scan this QR code, or click here: http://www.Dell.com/QRL/

Workstation/T5810

System Overview

Figure 1. Front and Back View of T5810 Computer

1. microphone connector

2. power button/Power light

3. hard-drive activity light

4. USB 3.0 connector

5. USB 2.0 connectors

6. optical-drive (optional)

7. optical-drive eject button (optional)

8. optical-drive (optional)

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9. optical-drive eject button (optional)

10. headphone connector

11. line-in/microphone connector

12. serial connector

13. USB 2.0 connectors

14. PS/2 Keyboard connector

15. USB 3.0 connectors

16. line-out connector

17. security cable slot

18. padlock ring

19. network connector

20. PS/2 Mouse connector

21. USB 3.0 connector

22. USB 2.0 connector

23. active expansion card slots

24. mechanical slot

25. power cable connector

26. power-supply unit (PSU) release latch

Figure 2. Inside View of T5810 Computer

heatsink with integrated fan 2. memory shrouds

3. front bezel 4. optical drive bay (5.25”) and slimline optical drive bay

5. primary hard-drive slots (3.5” or 2.5”) 6. PSU-cable shroud

7. graphics card 8. intrusion switch

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Figure 3. Inside View of T5810 Computer

1. PCIe-card retention

2. internal speaker

3. power-supply unit

4. mother board

Removing the Power Supply Unit - PSU

1. Follow the procedures in Before Working Inside Your Computer.

2. If the PSU is locked, remove the screw to unlock the PSU. For more information, see the PSU Lock Feature.

3. Perform the following steps as shown in the illustration:

a) Hold the handle bar and press down on the blue latch to release the PSU [1,2]. b) Hold the handle bar to slide the PSU out of the computer.

Installing the Power Supply Unit - PSU

1. Hold the PSU handle and slide the PSU into the computer.

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2. Follow the procedures in After Working Inside Your Computer.

Removing the Computer Cover

1. Follow the procedures in Before Working Inside Your Computer.

2. Lift up the cover-release latch.

3. Lift the cover upward to a 45–degree angle, and remove it from the computer.

Installing the Computer Cover

1. Place the computer cover on the chassis.

2. Press down on the computer cover until it clicks into place.

3. Follow the procedures in After Working Inside Your Computer.

Removing the PSU Card

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a) computer cover b) PSU

3. Perform the following steps as shown in the illustration:

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a) Slide the PSU cable shroud from its slot towards the front [1]. b) Remove the PSU cable shroud from the computer [2].

4. Perform the following steps as shown in the illustration:

a) Disconnect the power cables from the system board [1]. b) Remove the screws securing the PSU card to the slot [2]. c) Remove the PSU card from the computer [3].

Installing the PSU Card

1. Replace the PSU card in its slot.

2. Tighten the screws to secure the PSU card in its slot.

3. Connect the power cables to the connectors on the PSU card.

4. Replace the PSU cable shroud in its slot.

5. Install:

a) PSU b) computer cover

6. Follow the procedures in After Working Inside Your Computer.

Removing the Front Bezel

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the computer cover.

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3. Pry the front bezel retention clips away from the chassis located at the edge of front bezel.

4. Rotate and pull the bezel panel away from the computer to release the hooks on the opposite edge of the bezel from the chassis.

Installing the Front Bezel

1. Insert the hooks along the bottom edge of the front panel into the slots on the chassis front.

2. Rotate the bezel towards the computer to engage the front-bezel retention clips until they click into place.

3. Install the computer cover.

4. Follow the procedures in After Working Inside Your Computer.

Removing the Slim Line Optical Drive

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the computer cover.

3. Disconnect the data and power cables from the optical drive.

4. Unthread the cables from the latches.

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5. Press on the clasp to release the latch holding the cables on the side of the optical-drive cage.

6. Lift up the cables.

7. Lift the release latch on top of the optical-drive cage.

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8. Holding the release latch, slide the optical-drive cage from the optical-drive compartment.

9. Remove the screws that secure the optical drive to the optical-drive cage.

10. Remove the screws that secure the optical drive to the optical-drive cage.

11. Remove the optical drive from the optical-drive cage.

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Installing the Slim Line Optical Drive

1. Lift the release latch, and slide the optical-drive cage inside the compartment.

2. Press on the clasp to release the latch and thread the cables into the holder.

3. Connect the power cable to the back of the optical drive.

4. Connect the data cable to the back of the optical drive.

5. Install the computer cover.

6. Follow the procedures in After Working Inside Your Computer.

Removing the Hard Drive

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the computer cover.

3. Disconnect the power supply and data cables from the hard drive.

4. Press in on the latches on both sides of the hard-drive bracket.

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5. Slide the hard drive out of the compartment.

6. If a 2.5–inch hard drive is installed, flex the hard-drive bracket on both sides to loosen the hard drive and lift it to remove it from the hard-drive bracket [1, 2].

7. If a 3.5–inch hard drive is installed, flex the hard-drive bracket on both sides to loosen the hard drive.

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8. Lift the hard drive in an upward direction to remove it from the hard-drive bracket.

Installing the Hard Drive

1. If a 3.5–inch hard drive is installed on the computer, place the hard drive and press in on the latches of the hard-drive caddy.

2. If a 2.5–inch hard drive is installed on the computer, place the hard drive on the hard-drive caddy and tighten the screws to secure the hard drive.

3. Secure the hard-drive in the hard-drive cage and slide it inside the compartment.

4. Connect the hard-drive power supply cable and data cable.

5. Install the computer cover.

6. Follow the procedures in After Working Inside Your Computer.

Removing the Speaker

1. Follow the procedures inBefore Working Inside Your Computer.

2. Remove the computer cover.

3. Perform the following steps as shown in the illustration:

a) Disconnect the speaker cable from the system board [1]. b) Press down the clasp, lift and remove the speaker [2,3].

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Installing the Speaker

1. Replace the speaker and fix the clasp.

2. Connect the speaker cable to the system board.

3. Install the computer cover.

4. Follow the procedures in After Working Inside Your Computer.

Removing the HDD Thermal Sensor

NOTE:

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the computer cover.

3. Identify the HDD thermal sensor connected to the system board.

4. Disconnect the HDD thermal sensor cable from the system board.

The HDD thermal sensor is an optional component and your computer may not ship with it.

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5. Release the latch that secures the HDD thermal sensor. Here, the HDD thermal sensor is attached to the hard drive.

Installing the HDD Thermal Sensor

NOTE:

1. Connect the HDD thermal sensor to the SAS HDD component that you wish to monitor the temperature, and secure it with the latch.

2. Attach the HDD thermal sensor cable to the system board.

3. Install the computer cover.

4. Follow the procedures in After Working Inside Your Computer.

The HDD thermal sensor is an optional component and your computer may not ship with it.

Removing the Input-Output Panel

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a) computer cover b) front bezel

3. Remove the screws that secure the Input/Output (I/O) panel cage to the chassis.

4. Remove the I/O panel cage from the chassis.

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5. Disconnect the cables to release the I/O panel to remove it from the computer.

6. Remove the screws that secure the I/O panel to the I/O panel cage.

7. Remove the I/O panel from the I/O panel cage.

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Installing the Input-Output Panel

1. Replace the Input/Output (I/O) panel in the I/O panel cage.

2. Tighten the screws to secure the I/O panel to the I/O panel cage.

3. Connect the cables to the I/O panel.

4. Place the USB 3.0 module in its slot.

5. Tighten the screws that secure the USB 3.0 module to the I/O panel cage.

6. Replace the I/O panel cage into its slot.

7. Tighten the screws that secure I/O panel cage to the chassis.

8. Install:

a) front bezel b) computer cover

9. Follow the procedures in After Working Inside Your Computer.

Removing the Memory Shroud

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a) computer cover b) optical drive

3. Press down on the blue retaining tab.

4. Lift the memory shroud module upwards to remove it from the computer.

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5. Repeat Step 3 and Step 4 to remove the second memory shroud module from the computer.

Installing the Memory Shroud

1. Install the memory shroud module and press downwards until it clicks into place.

2. Install:

a) optical drive b) computer cover

3. Follow the procedures in After Working Inside Your Computer.

Removing the Memory

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a) computer cover b) optical drive c) memory shroud

3. Press down on the memory-securing clips on each side of the memory module, and lift the memory module upwards to remove it from the computer.

NOTE:

Tilting of DIMM during removal can cause damage to the DIMM.

Installing the Memory

1. Insert the memory module into the memory socket.

2. Press down on the memory module until the securing clips secure the memory in place.

NOTE:

3. Install:

a) memory shroud b) optical drive c) computer cover

Tilting of DIMM during insertion can cause damage to the DIMM.

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4. Follow the procedures in After Working Inside Your Computer.

Removing the Coin-Cell Battery

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a) computer cover b) optical drive c) memory shroud

3. Press the release latch away from the battery to allow the battery to pop-up from the socket. Lift the coin-cell battery out of the computer.

Installing the Coin-Cell Battery

1. Place the coin-cell battery into the slot on the system board.

2. Press the coin-cell battery downward until the release latch springs back into place and secures it.

3. Install:

a) memory shroud b) optical drive c) computer cover

4. Follow the procedures in After Working Inside Your Computer.

Removing the PCI Card

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the computer cover.

3. Open the plastic latch fastening the PCI card in its slot.

4. Press down the latch and pull the PCI card away from the computer.

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Installing the PCI Card

1. Push the expansion card into the card slot and secure the latch.

2. Install the plastic latch that secures the PCI card to the card slot.

3. Install the computer cover.

4. Follow the procedures in After Working Inside Your Computer.

Removing the PCIe-Card Retention

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a) computer cover b) PCIe cards

3. Perform the following steps as shown in the illustration:

a) Unthread the cable from the clips [1]. b) Press and slide the latch out to release the PCIe-card retention [2]. c) Remove the PCIe-card retention out of the computer [3].

Installing the PCIe card retention

1. Place the PCIe card retention in its slot and insert the latches.

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2. Route the cables through the clips to secure them.

3. Install:

a) PCIe cards b) computer cover

4. Follow the procedures in After Working Inside Your Computer.

Removing the System-Fan Assembly

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a) computer cover b) optical drive c) PCIe-card retention d) memory shroud

3. Unthread the system-board cable from the clips.

4. Remove the screw that secures metal plate to the system fan.

5. Press the latches on either side of the metal plate to release it.

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6. Lift the metal plate out of the chassis.

7. Remove the screws that secure the drive bay.

8. Disconnect the system-fan cables from the system board.

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9. Perform the following steps as shown in the illustration:

a) Remove the screws that secure system-fan assembly to the chassis [1]. b) Lift the system-fan assembly from the chassis [2].

10. Pry away the grommets to remove the system fans from the system-fan assembly.

CAUTION:

11. Remove the system fans from the system-fan assembly.

Using excessive force may damage the grommets.

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Installing the System-Fan Assembly

1. Place the fans in the fan assembly and attach the grommets.

2. Place the fan assembly in the chassis.

3. Tighten the screws to secure the fan assembly to the chassis.

4. Connect the system-fan cables to their connectors on the system board.

5. Route the system-fan cables out of the opening in the system-fan module in the direction of the system board.

6. Tighten the screws that secure the drive bay.

7. Replace the metal plate and install the screw that secures metal plate to the system fan.

8. Route and connect the system-board cable to its connector.

9. Install:

a) PCIe-card retention b) memory shroud c) optical drive d) computer cover

10. Follow the procedures in After Working Inside Your Computer.

Removing the Heatsink Assembly

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the computer cover.

3. Perform the following steps:

a) Disconnect the heatsink fan cable from the system board [1]. b) Loosen the captive screws that secure the heatsink assembly [2]. c) Lift the heatsink assembly and remove it from the computer [3].

Installing the Heatsink Assembly

1. Place the heatsink assembly inside the computer.

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2. Tighten the captive screws to secure the heatsink assembly to the system board.

NOTE: Mis-alignment of screws can damage the system.

3. Connect the heatsink cable to the system board.

4. Install the computer cover.

5. Follow the procedures in After Working Inside Your Computer.

Removing the Heatsink Fan

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a) computer cover b) heatsink assembly

3. Perform the following steps:

a) Remove the screws that secure the heatsink fan from the assembly. b) Push the grommets outward to release the heatsink fan from the assembly. c) Remove the heatsink fan from the heatsink assembly.

Installing the Heatsink Fan

1. Slide the heatsink fan into heatsink assembly.

2. Install the screws that secure the heatsink fan to the heatsink assembly.

3. Plug in the grommets to secure the heatsink fan to the heatsink assembly.

4. Install:

a) heatsink assembly b) computer cover

5. Follow the procedures in After Working Inside Your Computer.

Removing the Processor

1. Follow the procedures inBefore Working Inside Your Computer.

2. Remove:

a) computer cover b) heatsink assembly

3. To remove the processor:

NOTE:

first and which lever closes first.

The processor cover is secured by two levers. They have icons that indicate which lever needs to be opened

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a) Press down on the first lever that holds the processor cover in place and release it sideways from its retention hook [1]. b) Repeat step 'a' to release the second lever from its retention hook [2]. c) Lift the lever from its retention hook [3]. d) Press down on the first lever [4]. e) Lift and remove the processor cover [5]. f) Lift the processor to remove it from the socket and place it in antistatic package [6].

NOTE: Damaging pins during removal of the processor can cause damage to the processor.

4. Repeat the above steps to remove the second processor (if available) from the computer.

To verify if your computer has dual processor slots, see the System Board components.

Installing the Processor

1. Place the processor in its socket.

2. Replace the processor cover.

NOTE:

first and which lever closes first.

3. Slide the first lever sideways into the retention hook to secure the processor.

4. Repeat step '3' to slide the second lever into the retention hook.

5. Install:

a) heatsink assembly b) computer cover

6. Follow the procedures in After Working Inside Your Computer.

The processor cover is secured by two levers. They have icons that indicate which lever needs to be opened

System Board Components

The following image displays the system board components .

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1. PCI slot (slot 6)

2. PCIe x16 slot (PCIe 2.0 wired as x4) (slot 5)

3. PCIe 3.0 x16 slot (slot 4)

4. PCIe 2.0 x1 slot (slot 3)

5. PCIe 3.0 x16 slot (slot 2)

6. PCIe x16 slot (PCIe 3.0 wired as x8) (slot 1)

7. DIMM slots

8. intrusion-switch connector

9. CPU heatsink fan connector

10. processor socket

11. DIMM slots

12. front-panel audio connector

13. internal USB 2.0 connector

14. coin-cell battery

15. optional hard-drive fan connector

16. system-fan connector

17. HDD temperature sensor connector

18. system-fan connector

19. PWR_REMOTE connector (for Teradici Host Card)

20. thunderbolt sideband connector

21. system-fan connector

22. password jumper

23. front panel and USB 2.0 connector

24. internal speaker connector

25. USB 3.0 front-panel connector

26. internal USB 2.0 connector for flexbay

27. SATA Connectors (HDD0-HDD3 & SATA0-1)

28. RTC_RST Jumper

29. 24-pin system power connector

30. CPU power connector

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Removing the System Board

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a) computer cover b) optical drive c) graphics card and other PCI adapters d) heatsink assembly e) memory shrouds f) memory module(s) g) processor

3. Disconnect all the cables from the system board.

4. Remove the screws that secure the system board to the chassis.

5. Perform the following steps:

a) Slide the system board towards front direction [1]. b) Tilt the system board [2].

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6. Lift the system board in an upward direction and remove it from the computer.

Installing the System Board

1. Align the system board to the port connectors on the back of the chassis and place the system board in the chassis.

2. Tighten the screws to secure the system board to the chassis.

3. Connect the cables to the system board.

4. Install:

a) processor b) memory module (s) c) memory shrouds d) heatsink assembly e) graphics card and other PCI adapters f) optical drive g) computer cover

5. Follow the procedures in After Working Inside Your Computer.

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Additional Information

Memory Module Guidelines

To ensure optimal performance of your computer, observe the following general guidelines when configuring your system memory:

• Memory modules of different sizes can be mixed (for example, 2 GB and 4 GB). But, all populated channels must have identical configurations.

• Memory modules must be installed beginning with the first socket.

• If memory modules with different speeds are installed, they operate at the speed of the slowest installed memory modules.

NOTE:

Memory Configuration

Table 1. Memory configuration

Tower 5810 Chassis 0 Chassis 1 Chassis 2 Chassis 3

Configuration Total

S32 32 8 8 8 8 2133

S32B 32 4 4 4 4 4 4 4 4 1856(2133)

S64 64 8 8 8 8 8 8 8 8 1856(2133)

S128 128 16 16 16 16 16 16 16 16 1866(2133)

S256 256 32 32 32 32 32 32 32 32 1866(2133)

If all DIMMs are 2133, the CPU ordered may run the memory at a slower speed.

0 1 0 1 0 1 0 1 RDIMM

(GB)

S4 4 4 2133

S8 8 4 4 2133

S16 16 4 4 4 4 2133

Table 2. Single CPU configuration

DIMM1 CPU1

DIMM2 CPU1

DIMM3 CPU1

DIMM4 CPU1

Table 3. Dual CPU configuration

DIMM1 CPU1

DIMM1 CPU2

DIMM2 CPU1

DIMM2 CPU2

Power Supply Unit - PSU Lock

The PSU lock prevents the removal of the PSU from the chassis.

NOTE:

To lock or unlock the PSU, always ensure that the cover of the chassis is removed.

34 Additional Information

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To secure the PSU, remove the screw from the unlock screw location and tighten the screw to the lock location. Similarly, to unlock the PSU, remove the screw from the lock screw location and tighten the screw to the unlock screw location.

Additional Information 35

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System setup

System setup enables you to manage your hardware and specify BIOS level options. From the System setup, you can:

• Change the NVRAM settings after you add or remove hardware

• View the system hardware configuration

• Enable or disable integrated devices

• Set performance and power management thresholds

• Manage your computer security

Topics:

• Boot Sequence

• Navigation keys

• System Setup Options

• Updating the BIOS in Windows

• System and setup password

Boot Sequence

Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can:

• Access System Setup by pressing F2 key

• Bring up the one-time boot menu by pressing F12 key

The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are:

• Removable Drive (if available)

• STXXXX Drive

NOTE:

• Optical Drive (if available)

• SATA Hard Drive (if available)

• Diagnostics

NOTE:

XXX denotes the SATA drive number.

Choosing Diagnostics, will display the ePSA diagnostics screen.

The boot sequence screen also displays the option to access the System Setup screen.

Navigation keys

NOTE:

restart the system.

Keys Navigation

Up arrow Moves to the previous field.

Down arrow Moves to the next field.

Enter Selects a value in the selected field (if applicable) or follow the link in the field.

Spacebar Expands or collapses a drop‐down list, if applicable.

Tab Moves to the next focus area.

36 System setup

For most of the System Setup options, changes that you make are recorded but do not take effect until you

NOTE: For the standard graphics browser only.

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Keys Navigation

Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message

that prompts you to save any unsaved changes and restarts the system.

System Setup Options

NOTE: Depending on your computer and its installed devices, the items listed in this section may or may not appear.

Table 4. General

Option Description

System Information This section lists the primary hardware features of your computer.

• System Information

• Memory Configuration

• Processor Information

• Device Information

• PCI Information

Boot Sequence Allows you to change the order in which the computer attempts to find an operating system.

• Diskette Drive

• USB Storage Device

• CD/DVD/CD-RW Drive

• Onboard NIC

• Internal HDD

Boot List Option Allows you to change the boot list option.

• Legacy

• UEFI

Advanced Boot Options Allows you to Enable Legacy Option ROMs

• Enable Legacy Option ROMs (Default)

Date/Time Allows you to set the date and time. The changes to the system date and time takes effect immediately.

Table 5. System Configuration

Option Description

Integrated NIC Allows you to configure the integrated network controller. The options are:

• Enable UEFI Network Stack

• Disabled

NOTE: You can use the Disabled option, only if Active Management Technology (AMT)

option is disabled.

• Enabled

• Enabled w/PXE (Default)

Integrated NIC 2 Allows you to configure the integrated network controller. The options are:

• Enabled (Default)

• Enabled w/PXE

NOTE: This feature is supported only on Tower 7910.

Serial Port Identifies and defines the serial port settings. You can set the serial port to:

• Disabled

• COM1 (Default)

• COM2

• COM3

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Option Description

• COM4

NOTE: The operating system may allocate resources even if the setting is disabled.

SATA Operation

Tower 5810 and Tower 7810

Allows you to configure the internal SATA hard-drive controller. The options are:

• Disabled

• ATA

• AHCI

• RAID On (Default)

NOTE: SATA is configured to support RAID mode. No SATA operation support in Tower

7910.

Tower 7910

Drives

Tower 5810 and Tower 7810

Tower 7910 • SATA–0

Allows you to configure the internal SATA hard-drive controller. The options are:

• Disabled

• ATA

• AHCI (Default)

NOTE: SATA is configured to support RAID mode. No SATA operation support in Tower

7910.

Allows you to configure the SATA drives on board. The options are:

• HDD–0

• HDD–1

• HDD–2

• HDD–3

• ODD–0

• ODD–1

Default Setting: All drives are enabled.

NOTE: If the hard drives are connected to a RAID controller card, the hard drives will

display {none} in all the fields. The hard drives can be seen in the RAID controller card BIOS.

• SATA–1

Default Setting: All drives are enabled.

NOTE: If the hard drives are connected to a RAID controller card, the hard drives will

display {none} in all the fields. The hard drives can be seen in the RAID controller card BIOS.

SMART Reporting This field controls if the hard drive errors for the integrated drives are reported during system startup.

This technology is part of the SMART (Self Monitoring Analysis and Reporting Technology) specification.

• Enable SMART Reporting - This option is disabled by default.

USB Configuration Allows you to enable or disable the internal USB configuration. The options are:

• Enable Boot Support

• Enable Front USB Ports

• Enable internal USB ports

• Enable rear USB Ports

SAS RAID Controller (Tower 7910 only)

38 System setup

Allows you to control the operation of the integrated SAS RAID HDD controller.

• Enabled (Default)

• Disabled.

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Option Description

HDD Fans Allows you to control the HDD fans.

Default Setting: depends on the system configuration

Audio Allows you enable or disable the audio feature.

• Enable Audio (Default)

Memory Map IO above 4GB

Thunderbolt Allows you to enable or disable Thunderbolt device support capability.

Miscellaneous devices Allows you to enable or disable various on board devices.

PCI MMIO Space Size This table gives you POST diagnostic LED pattern information.

Table 6. Video

Option Description

Primary Video Slot Allows you to configure primary boot video device. The options are:

Allows you enable or disable Memory Map IO above 4GB.

• Memory Map IO above 4GB - This option is disabled by default.

• Enabled

• Disabled (Default)

• Enable PCI Slot

• Auto (Default)

• SLOT 1

• SLOT 2: VGA Compatible

• SLOT 3

• SLOT 4

• SLOT 5

• SLOT 6 ( Tower 5810 and Tower 7810 only)

• SLOT1_CPU2: VGA Compatible (Tower 7910 only)

• SLOT2_CPU2 (Tower 7910 only)

Table 7. Security

Option Description

Strong Password Allows you to enforce the option to always set strong passwords.

Default Setting: Enable Strong Password is not selected.

Password Configuration You can define the length of your password. Min = 4 , Max = 32

Password Bypass Allows you to enable or disable the permission to bypass the System password, when it is set. The options

are:

• Disabled (Default)

• Reboot bypass

Password Change Allows you to enable the disable permission to the System passwords when the administrator password is

set.

Default Setting: Allow Non-Admin Password Changes is selected

TPM Security Allows you to enable the Trusted Platform Module (TPM) during POST.

Default Setting: The option is disabled.

Computrace (R) Allows you to activate or disable the optional Computrace software. The options are:

• Deactivate (Default)

• Disable

• Activate

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Option Description

CPU XD Support Allows you to enable the Execute Disable mode of the processor.

• Enable CPU XD Support (Default)

OROM Keyboard Access Allows you to determine whether users are able to enter Option ROM Configuration screens via hotkeys

during boot. The options are:

• Enable (Default)

• One Time Enable

• Disable

Admin Setup Lockout Allows you to prevent users from entering Setup when an administrator password is set.

• Enable Admin Setup Lockout

Default Setting: The option is disabled.

Table 8. Secure Boot

Option Description

Secure Boot Enable Allows you to enable or disable the Secure Boot Feature. The options are:

• Disabled (Default)

• Enabled

Expert Key Management Allows you to enable or disable Custom Mode Key Management.

• Disabled (Default)

Table 9. Performance

Option Description

Multi Core Support This field specifies whether the processor will have one or all cores enabled. The performance of some

applications will improve with the additional cores. This option is enabled by default. Allows you to enable or disable multi-core support for the processor. The options are:

• All (Default)

• 1

• 2

• 4

• 5

• 6

• 7

• 8

• 9

NOTE:

• The options displayed could be different depending on the installed processor(s).

• The options depend on the number of cores supported by the installed processor (All, 1, 2, N-1 for N-Core Processors)

Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature.

Default Setting: Enable Intel SpeedStep

C States Allows you to enable or disable the additional processor sleep states.

Default Setting: Enabled

Limit CPUID Value This field limits the maximum value the processor Standard CPUID Function will support.

• Enable CPUID Limit

Default Setting: The option is disabled.

Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.

40 System setup

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Option Description

Default Setting: Enable Intel TurboBoost

Hyper-Thread Control

Cache Prefetch

Dell Reliable Memory Technology (RMT)

Table 10. Power Management

Option Description

AC Recovery Specifies how the computer will respond when AC power is applied after a AC power loss. You can set

Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:

Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled.

Allows you to enable or disable the HyperThreading in the processor.

Default Setting: Enabled

Default Setting: Enable Hardware Prefetch and Adjacent Cache Line Prefetch

Allows you to identify and isolate memory errors in system RAM..

Default Setting: Enable Dell Reliable Memory Technology (RMT)

the AC Recovery to:

• Power Off (Default)

• Power On

• Last Power State

• Disabled (Default)

• Every Day

• Weekdays

• Select Days

• Disabled (Default)

• Enabled in S5 only

• Enabled in S4 and S5

Fan Speed Control Allows you to control the speed of the system fan. The options are:

• Auto (Default)

• Medium low

• Medium high

• Medium

• High

• Low

USB Wake Support Allows you to enable USB devices to wake the system from standby.

• Enable USB Wake Support

Default Setting: The option is disabled.

Wake on LAN This option allows the computer to power up from the off state when triggered by a special LAN signal.

Wake-up from the Standby state is unaffected by this setting and must be enabled in the operating system. This feature only works when the computer is connected to AC power supply.

• Disabled - Does not allow the system to power on by special LAN signals when it receives a wake-up signal from the LAN or wireless LAN.

• LAN Only - Allows the system to be powered on by special LAN signals.

• LAN with PXE Boot - Allows the system to power on and immediately boot to PXE when it receives a wake-up packet sent to the system in either the S4 or S5 state.

This option is Disabled by default.

Block Sleep Allows you to block entering to sleep (S3 state) in OS Environment.

Default Setting: Disabled

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Table 11. POST Behavior

Option Description

Numlock LED Specifies if the NumLock function can be enabled when the system boots. This option is enabled by

default.

Keyboard Errors Specifies whether keyboard related errors are reported when it boots. This option is enabled by default.

Fastboot Allows you to speed up the boot process by bypassing some compatibility steps. The options are:

• Minimal

• Thorough - This option is enabled by default.

• Auto

Table 12. Virtualization Support

Option Description

Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware

capabilities provided by Intel Virtualization technology.

• Enable Intel Virtualization Technology - This option is enabled by default.

VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities

provided by Intel Virtualization technology for direct I/O.

• Enable VT for Direct I/O - This option is enabled by default.

Trusted Execution Allows you to specify whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional

hardware capabilities provided by Intel Trusted Execution Program.

• Trusted Execution - This option is disabled by default.

Table 13. Maintenance

Option Description

Service Tag Displays the service tag of your computer.

Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.

SERR Messages Controls the SERR message mechanism. This option is not set by default. Some graphics cards require

that the SERR message mechanism be disabled.

Table 14. System Logs

Option Description

BIOS events Displays the system event log and allows you to clear the log.

• Clear Log

Table 15. Engineering Configurations

Option Description

ASPM

Pcie LinkSpeed

• Auto (Default)

• L1 Only

• Disabled

• L0s and L1

• L0s Only

• Auto (Default)

• Gen1

• Gen2

• Gen3

42 System setup

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Updating the BIOS in Windows

It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet

NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the

BIOS update is completed.

Restart the computer.

2. Go to Dell.com/support.

• Enter the Service Tag or Express Service Code and click Submit.

• Click Detect Product and follow the instructions on screen.

3. If you are unable to detect or find the Service Tag, click Choose from all products.

4. Choose the Products category from the list.

NOTE:

5. Select your computer model and the Product Support page of your computer appears.

6. Click Get drivers and click Drivers and Downloads. The Drivers and Downloads section opens.

7. Click Find it myself.

8. Click BIOS to view the BIOS versions.

9. Identify the latest BIOS file and click Download.

10. Select your preferred download method in the Please select your download method below window, click Download File. The File Download window appears.

11. Click Save to save the file on your computer.

12. Click Run to install the updated BIOS settings on your computer.

Follow the instructions on the screen.

NOTE:

update the BIOS from 1.0 to 7.0, then install version 4.0 first and then install version 7.0.

Choose the appropriate category to reach the product page

It is recommended not to update the BIOS version for more than three revisions. For example: If you want to

System and setup password

You can create a system password and a setup password to secure your computer.

Password type

System password Password that you must enter to log on to your system.

Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.

Description

CAUTION: The password features provide a basic level of security for the data on your computer.

CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.

NOTE: System and setup password feature is disabled.

Assigning a system password and setup password

You can assign a new System Password only when the status is in Not Set.

To enter the system setup, press F2 immediately after a power-on or re-boot.

1. In the System BIOS or System Setup screen, select Security and press Enter. The Security screen is displayed.

2. Select System Password and create a password in the Enter the new password field.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

System setup

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• The password can contain the numbers 0 through 9.

• Only lower case letters are valid, upper case letters are not allowed.

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

3. Type the system password that you entered earlier in the Confirm new password field and click OK.

4. Press Esc and a message prompts you to save the changes.

5. Press Y to save the changes. The computer reboots.

Deleting or changing an existing system and or setup password

Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.

To enter the System Setup, press F2 immediately after a power-on or reboot.

1. In the System BIOS or System Setup screen, select System Security and press Enter. The System Security screen is displayed.

2. In the System Security screen, verify that Password Status is Unlocked.

3. Select System Password, alter or delete the existing system password and press Enter or Tab.

4. Select Setup Password, alter or delete the existing setup password and press Enter or Tab.

NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete

the System and/or Setup password, confirm the deletion when promoted.

5. Press Esc and a message prompts you to save the changes.

6. Press Y to save the changes and exit from System Setup. The computer reboots.

Disabling a System Password

The system's software security features include a system password and a setup password. The password jumper disables any password(s) currently in use. There are 2–pins for the PSWD jumper.

NOTE:

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the cover.

3. Identify the PSWD jumper on the system board. For identifying the PSWD jumper on the system board, see the System Board Components.

4. Remove the PSWD jumper from the system board.

5. Install the cover.

6. Connect the computer to the electrical outlet and power-on the computer.

7. Power-off the computer and disconnect the power cable from the electrical outlet.

8. Remove the cover.

9. Replace the jumper on the pins.

10. Install the cover.

11. Follow the procedures in After Working Inside Your Computer.

12. Power-on the computer.

13. Go to the system setup, and assign a new system or setup password.

The password jumper is disabled by default.

NOTE:

new password(s) the next time it boots.

The existing passwords are not disabled (erased) until the computer boots without the jumper.

If you assign a new system and/or setup password with the PSWD jumper installed, the system disables the

System setup

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Diagnostics

If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

Topics:

• Enhanced Pre-Boot System Assessment - ePSA Diagnostics

Enhanced Pre-Boot System Assessment - ePSA Diagnostics

The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to:

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

CAUTION:

invalid results or error messages.

NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the computer

terminal when the diagnostic tests are performed.

1. Power-on the computer.

2. As the computer boots, press the <F12> key as the Dell logo appears.

3. On the boot menu screen, select the Diagnostics option. The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices.

NOTE:

4. If you wish to run a diagnostic test on a specific device, press <Esc> and click Yes to stop the diagnostic test.

5. Select the device from the left pane and click Run Tests.

6. If there are any issues, error codes are displayed. Note the error code and contact Dell.

Use the system diagnostics to test only your computer. Using this program with other computers may cause

System may reboot before entering diagnostics depending on the configuration.

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Troubleshooting your computer

Diagnostic LEDs

NOTE: The diagnostic LEDs only serve as an indicator of the progress through the Power-On Self Test (POST) process.

These LEDs do not indicate the problem that caused the POST routine to stop.

The diagnostic LEDs are located on the front of the chassis next to the power button. These diagnostic LEDs are only active and visible during the POST process. Once the operating system starts to load, they turn off and are no longer visible.

Each LED has two possible states of OFF or ON.

NOTE:

Table 16. POST Diagnostic LED Patterns

Power LED State System State Notes

Off S5/S4 Normal- System is Off/Hibernate

Blinking White S3 Normal- System is in Standby/Suspend

Blinking Amber N/A Abnormal- PSU cannot turn on, recommend PSU BIST. Replace PSU.

Steady White S0 Normal- System is on functioning

Steady Amber N/A Abnormal- System cannot turn on, recommend check motherboard

NOTE: Amber LED blinking scheme pattern is 2 or 3 blinks followed by a short pause then X number of blinks up to 7.

Pattern has a long pause inserted in the middle. For example 2,3 = 2 amber blinks, short pause, 3 amber blinks followed

by long pause then repeats.

Table 17. POST Diagnostic LED Patterns

Blink Patter System State Notes

2,1

2,2

The diagnostic lights will blink when the power button is amber or off, and will not blink when it is white.

components or replace motherboard.

A possible system motherboard failure has occurred.

A possible PSU or cabling issue has occurred.

Recommend replace motherboard.

Run PSU BIST.

Check the PSU cabling to Motherboard to make sure that all cables are installed correctly.

2,3

2,4

2,5

2,6

2,7

46 Troubleshooting your computer

A possible Motherboard, Memory, or CPU failure has occurred

A possible coin cell failure has occurred.

System is in Recovery Mode

A possible processor failure has occurred

Memory modules are detected, but a memory power failure has occurred.

If two or more memory modules are installed, remove the modules, then reinstall one module and restart the computer. If the computer starts normally, continue to install additional memory modules (one at a time) until you have identified a faulty module or reinstalled all modules without error.

BIOS checksum failure was detected and the system is now in recovery mode.

Re-seat the processor

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3,1

PCI device configuration activity is in progress or PCI device failure was detected.

Remove all peripheral cards from the PCI and PCI-E slots and reboot the computer. If the computer boots, add the peripheral cards back one by one until you find the bad one.

3,2

3,3

3,4

3,5

3,6

3,7

A possible HDD or USB failure has occurred.

No memory modules installed

Power connector not installed properly.

Memory modules are detected, but a memory configuration or compatibility error has occurred.

A possible system board resource and/or hardware failure has occurred.

Some other failure has occurred.

Re-seat all power and data cables to HDD’s. Reinstall all USB devices and check all cable connections.

If two or more memory modules are installed, remove the modules, then reinstall one module and restart the computer. If the computer starts normally, continue to install additional memory modules (one at a time) until you have identified all modules without error. If available, install working memory of the same type into your computer.

Re-seat the 2x2 power connector from the power supply unit.

Ensure that no special requirements for memory module or connector placement exist. Ensure that the memory you are using is supported by your computer.

Clear CMOS (re-seat the coin-cell battery. See removing and Installing Coin-Cell battery).

Ensure that the display or monitor is plugged into a discrete graphics card. Ensure that all hard drives and optical-drive cables are properly connected to the system board. If there is an error message on the screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make sure it is functioning properly. If the operating system is attempting to boot from a device (such as the floppy drive or optical drive), check system setup to ensure the boot sequence is correct for the devices installed on your computer.

Error Messages

There are three types of BIOS error messages that are displayed depending on the severity of the issue. They are:

Errors That Halt Your Computer Completely

These error messages will halt the computer requiring you to cycle the system's power. The following table lists the error messages.

Table 18. Errors that halt your computer completely

Error Message

Error! Non-ECC DIMMs are not supported on this system.

Alert! Processor cache size is mismatched.

Install like processor or one processor.

Alert! Processor type mismatch.

Install like processor or one processor.

Alert! Processor speed mismatch

Install like processor or one processor.

Alert! Incompatible Processor detected.

Install like processor or one processor.

Troubleshooting your computer 47

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Errors That Do Not Halt Your Computer

These error messages will not halt your computer, but will display a warning message, pause for a few seconds, and then continue to boot. The following table lists the error messages.

Table 19. Errors that do not halt your computer

Error Message

Alert! Cover was previously removed.

Errors That Soft Halt Your Computer

These error messages will cause a soft halt of your computer and you will be prompted to press <F1> to continue or <F2 > to enter the system setup. The following table lists the error messages.

Table 20. — Errors that soft halt your computer

Error Message

Alert! Front I/O Cable failure.

Alert! Left Memory fan failure.

Alert! Right Memory fan failure.

Alert! PCI fan failure.

Alert! Chipset heat sink not detected.

Alert! Hard Drive fan1 failure.

Alert! Hard Drive fan2 failure.

Alert! Hard Drive fan3 failure.

Alert! CPU 0 fan failure.

Alert! CPU 1 fan failure.

Alert! Memory related failure detected.

Alert! Correctable memory error has been detected in memory slot DIMMx.

Warning: Non-optimal memory population detected. For increased memory bandwidth populate DIMM connectors with white latches before those with black latches.

Your current power supply does not support the recent configuration changes made to your system. Please contact Dell Technical support team to learn about upgrading to a higher wattage power supply.

Dell Reliable Memory Technology (RMT) has discovered and isolated errors in system memory. You may continue to work. Memory module replacement is recommended. Please refer to the RMT Event log screen in BIOS setup for specific DIMM information.

Dell Reliable Memory Technology (RMT) has discovered and isolated errors in system memory. You may continue to work. Additional errors will not be isolated. Memory module replacement is recommended. Please refer to the RMT Event log screen in BIOS setup for specific DIMM information.

48 Troubleshooting your computer

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Technical Specifications

NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your

computer. For more information about the configuration of your computer, go to Help and Support in your Windows

operating system and select the option to view information about your computer.

Table 21. Processor

Feature Specification

Type 4, 6, 8, 10, 12, and 14 core Intel Xeon processor.

Cache

Instruction Cache 32 KB

Data Cache

Table 22. System Information

Feature Specification

Chipset Intel(R) C610 , C612 chipset

BIOS chip (NVRAM) 16 MB serial flash EEPROM

• 32 KB

• 256 KB Mid-Level Cache per core

• Up to 35 MB last level cache (LLC) shared among all cores (2.5 MB per core)

Table 23. Memory

Feature Specification

Memory module connector 8 DIMM slots

Memory module capacity 4 GB, 8 GB, 16 GB, and 32 GB

Type 2133/ 2400/ 2666 DDR4 RDIMM with ECC

Minimum memory 4 GB

Maximum memory 256 GB

Table 24. Video

Feature Specification

Discrete (PCIe 3.0/2.0 x16) up to 2 full-height, full-length (maximum of 225 W)

Table 25. Audio

Feature Specification

Integrated Realtek ALC3220 audio codec

Table 26. Network

Feature Specification

Tower 5810 Intel i217

Technical Specifications 49

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Table 27. Expansion Interfaces

Feature Specification

PCI:

SLOT1 PCI Express 3.0 x8, 8 GB/s

SLOT2 PCI Express 3.0 x16, 16 GB/s

SLOT3 PCI Express 2.0 x1, 0.5 GB/s

SLOT4 PCI Express 3.0 x16, 16 GB/s

SLOT5 PCI Express 2.0 x4, 2 GB/s

SLOT6 PCI 2.3 (32 bit, 33 MHz), 133 MB/s

Storage (HDD/SSD):

SATA3-HDD0 Intel AHCI SATA 3.0, 6 Gbps

SATA3-HDD1 Intel AHCI SATA 3.0, 6 Gbps

SATA2-HDD2 Intel ACHI SATA 3.0, 6 Gbps

SATA2-HDD3 Intel ACHI SATA 3.0, 6 Gbps

Storage (ODD):

SATA2-ODD0 Intel AHCI SATA 3.0, 6Gbps

SATA2-ODD1 Intel AHCI SATA 3.0, 6 Gbps

USB:

Front ports USB 3.0, 5 Gbps (1 port)

USB 2.0, 480 Mbps (3 ports)

Rear ports USB 3.0, 5 Gbps (3 ports)

Internal ports USB 2.0, 480 Mbps (3 ports)

Table 28. Drives

Feature Specification

Tower 5810

Externally accessible:

Slimline SATA optical bays one

5.25–inch drive bays one:

• supports one 5.25–inches SATA optical device or supports one 3.25–inches SATA HDD device

• supports one media card reader

• supports up to two 2.5–inches SAS/SATA/HDDs/SSDs (with optional adapters)

Internally accessible

3.5–inch hard drive bays two:

• supports two 3.25–inches SATA

• supports 2.5–inches SAS/SATA/HDD/SSDs

Table 29. External Connectors

Feature Specification

Audio

• front panel — mic-in, headphone-out

• back panel — line-out, mic in/line In

Network

50 Technical Specifications

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Feature Specification

Tower 5810 one RJ-45

Serial one 9-pin connector

USB

Tower 5810

Video Video card dependent

Table 30. Internal Connectors

Feature Specification

System power one 28–pin connector

System fans three 4-pin connectors

Processor fans one 5-pin connector

HDD fans one 5-pin connector

Thunderbolt side band connector one 5-pin Connector

Memory eight 288–pin connectors

Processor one LGA-2011 socket

Back I/O:

PCI Express

PCI Express x4

Tower 5810 two 164-pin connectors

PCI Express x16

Tower 5810 two 164-pin connectors

PCI 2.3 one 124-pin connector

Front I/O:

Front USB one 14–pin connector

Internal USB one type A female, one dual-port 2x5 header

Front panel control one 2x14 pin connector

Front panel audio HDA header one 2x5 pin connector

Hard drive/ Optical drive:

SATA

Tower 5810

• front panel — three USB 2.0, and one USB 3.0

• back panel — three USB 2.0, and one USB 3.0

• internal — three USB 2.0

• DVI connector

• mini DisplayPort

• DisplayPort

• DMS-59

• four 7-pin SATA connectors for HDD

• two 7-pin SATA connectors for ODD

Power

Tower 5810 one 24-pin and one 10-pin connector

Technical Specifications 51

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Table 31. Controls and Lights

Feature Specification

Power button light: off — system is off or unplugged.

solid white light — computer is operating normally.

blinking white light — computer is in stand by.

solid amber light — the computer does not start, indicating a problem with the system board or power supply.

blinking amber light — indicates a problem has occurred with the system board.

Drive activity light white light — blinking white light indicates that the computer is reading data

from, or writing data to the hard drive.

Network link integrity lights (back panel) green light — A good connection at 10 Mbs exists between the network and the

computer

orange light — A good connection at 100 Mbs exists between the network and the computer.

yellow light — A good connection at 1000 Mbs exists between the network and the computer.

Network activity lights (back panel) yellow light — flashes when there is network activity on the connection.

Table 32. Power

Feature Specification

Voltage 100 VAC to 240 VAC

Wattage

Tower 5810 685 / 425 W (input voltage of 100 VAC – 240 VAC)

Maximum heat dissipation

685 W 2750.5 BTU/Hr

425 W 1706.5 BTU/Hr

NOTE: Heat dissipation is calculated by using the power supply wattage rating.

Coin-cell battery 3 V CR2032 lithium coin cell

Table 33. Physical

Feature Specification

Tower 5810

Height (with feet) 416.90 mm (16.41 inches)

Height (without feet) 414.00 mm (16.30 inches)

Width 172.60 mm (6.79 inches)

Depth 471.00 mm (18.54 inches)

Weight (minimum): 13.50 kg (29.80 lb) / 12.40 kg (27.40 lb)

Table 34. Environmental

Feature Specification

Temperature:

Operating 10 °C to 35 °C (50 °F to 95 °F)

Storage –40 °C to 65 °C (–40 °F to 149 °F)

Relative humidity (maximum) 20% to 80% (noncondensing)

52 Technical Specifications

Page 53

Feature Specification

Maximum vibration:

Operating 5 Hz to 350 Hz at 0.0002 G²/Hz

Storage 5 Hz to 500 Hz at 0.001 to 0.01 G²/Hz

Maximum shock:

Operating 40 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 51 cm/sec

[20 in/sec])

Storage 105 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 127 cm/sec

[50 in/sec])

Altitude:

Operating –15.2 m to 3048 m (-50 ft to 10,000 ft)

Storage –15.2 m to 10,668 m (-50 ft to 35,000 ft)

Airborne contaminant level G1 as defined by ISA-S71.04-1985

Technical Specifications 53

Page 54

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice,

packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1. Go to Dell.com/support.

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.

4. Select the appropriate service or support link based on your need.

54 Contacting Dell