INSPIRON
SETUP GUIDE
™
Model P03T Type P03T001
™
INSPIRON
SETUP GUIDE
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your
computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells
you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems
are not applicable.
__________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text:
Dell Inc.;
Intel, Celeron
Microsoft, Windows, Windows Vista,
trademarks of Microsoft Corporation in the United States and/or other countries;
owned by Bluetooth SIG, Inc. and is used by Dell under license.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
August 2009 P/N V0K33 Rev. A00
, and
Dell
, the
DELL
logo,
Pentium
are registered trademarks of Intel Corporation in the U.S. and other countries;
and the
YOURS IS HERE, Dell On Call
Windows Vista
start button logo are either trademarks or registered
, and
Bluetooth
DellConnect
is a registered trademark
are trademarks of
Contents
Setting Up Your Inspiron Laptop. . . . . . . . . .5
Before Setting Up Your Computer . . . . . . . . . 5
Connect the AC Adapter . . . . . . . . . . . . . . . .6
Connect the Network Cable (Optional) . . . . . 7
Press the Power Button . . . . . . . . . . . . . . . . . 8
Set Up Microsoft Windows. . . . . . . . . . . . . . . 9
Install the SIM (Optional) . . . . . . . . . . . . . . . 10
Enable or Disable Wireless (Optional). . . . . 12
Connect to the Internet (Optional) . . . . . . . . 14
Using Your Inspiron Laptop. . . . . . . . . . . . .18
Right Side Features . . . . . . . . . . . . . . . . . . . . 18
Left Side Features . . . . . . . . . . . . . . . . . . . . .20
Computer Base Features. . . . . . . . . . . . . . . . 22
Touch Pad Gestures. . . . . . . . . . . . . . . . . . . . 24
Media Controls. . . . . . . . . . . . . . . . . . . . . . . . 26
Display Features . . . . . . . . . . . . . . . . . . . . . .28
Removing and Replacing the Battery . . . . . 30
Software Features . . . . . . . . . . . . . . . . . . . . . 32
Dell Dock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Solving Problems . . . . . . . . . . . . . . . . . . . . .36
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . .36
Network Problems . . . . . . . . . . . . . . . . . . . . . 37
Power Problems. . . . . . . . . . . . . . . . . . . . . . . 38
Memory Problems . . . . . . . . . . . . . . . . . . . . . 40
Lockups and Software Problems . . . . . . . . . 40
Using Support Tools. . . . . . . . . . . . . . . . . . .43
Dell Support Center . . . . . . . . . . . . . . . . . . . . 43
System Messages . . . . . . . . . . . . . . . . . . . . . 44
Hardware Troubleshooter . . . . . . . . . . . . . . . 45
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . 45
3
Contents
Restoring Your Operating System . . . . . . .49
System Restore . . . . . . . . . . . . . . . . . . . . . . . 50
Dell Factory Image Restore . . . . . . . . . . . . .51
Operating System Reinstallation . . . . . . . . . 53
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .55
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Online Services . . . . . . . . . . . . . . . . . . . . . . . 57
Automated Order-Status Service. . . . . . . . . 58
Product Information. . . . . . . . . . . . . . . . . . . . 58
Returning Items for Repair Under
Warranty or for Credit . . . . . . . . . . . . . . . . . . 59
Before You Call. . . . . . . . . . . . . . . . . . . . . . . .60
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 61
4
Finding More Information and
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Basic Specifications . . . . . . . . . . . . . . . . . .64
Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Macrovision Product Notice. . . . . . . . . . . . . 70
Information for NOM, or Official
Mexican Standard (only for Mexico) . . . . . . 71
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Setting Up Your Inspiron Laptop
INSPIRON
This section provides information about setting
up your Inspiron™ 11 laptop.
Before Setting Up Your Computer
When positioning your computer, ensure that
you allow easy access to a power source,
adequate ventilation, and a level surface to
place your computer.
Restricting airflow around your Inspiron
laptop may cause it to overheat. To prevent
overheating ensure that you leave at least
10.2 cm (4 inches) at the back of the computer
and a minimum of 5.1 cm (2 inches) on all other
sides. You should never place your computer in
an enclosed space, such as a cabinet or drawer
when it is powered on.
WARNING: Do not block, push objects
into, or allow dust to accumulate in the
air vents. Do not store your Dell™ computer
in a low-airflow environment, such as a
closed briefcase, while it is powered on.
Restricting the airflow can damage the
computer or cause a fire. The computer
turns on the fan when the computer gets
hot. Fan noise is normal and does not
indicate a problem with the fan or the
computer.
CAUTION: Placing or stacking heavy or
sharp objects on the computer may result
in permanent damage to the computer.
5
Setting Up Your Inspiron Laptop
Connect the AC Adapter
Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector.
WARNING: The AC adapter works with electrical outlets worldwide. However, power
connectors and power strips vary among countries. Using an incompatible cable or
improperly connecting the cable to a power strip or electrical outlet may cause fire or
permanent damage to your computer.
6
Connect the Network Cable (Optional)
To use a wired network connection, connect the network cable.
Setting Up Your Inspiron Laptop
7
Setting Up Your Inspiron Laptop
Press the Power Button
8
Setting Up Your Inspiron Laptop
Set Up Microsoft Windows
Your Dell computer is preconfigured with Microsoft Windows operating system. To set up Windows
for the first time, follow the instructions on the screen. These steps are mandatory and may take
some time to complete. The Windows setup screens will take you through several procedures
including accepting license agreements, setting preferences, and setting up an Internet connection.
CAUTION: Do not interrupt the operating system’s setup process. Doing so may render your
computer unusable and you will need to reinstall the operating system.
NOTE: For optimal performance of your computer, it is recommended that you download and
install the latest BIOS and drivers for your computer available on the Dell Support website at
support.dell.com.
9
Setting Up Your Inspiron Laptop
1
2
3
Install the SIM (Optional)
Installing a Subscriber Identity Module (SIM) card allows you to browse the Internet, check e-mail,
and connect to a Virtual Private Network. To access these features, you must be within the network
of your cellular service provider.
NOTE: Installing a SIM is not required if you are using an EVDO card to access the Internet.
1
battery bay
2
SIM card
3
SIM card slot
10
Setting Up Your Inspiron Laptop
To install the SIM:
Turn off your computer.1.
Remove the battery (see “Removing and Replacing the Battery” on 2. 30).
In the battery bay, slide the SIM into the SIM card slot.3.
Replace the battery (see “Removing and Replacing the Battery” on 4. 30).
Turn on your computer.5.
To remove the SIM, press and eject the SIM.
11
Setting Up Your Inspiron Laptop
Enable or Disable Wireless (Optional)
12
Setting Up Your Inspiron Laptop
To enable wireless:
Ensure that your computer is turned on.1.
Press the wireless key 2. on the keyboard.
The Wireless Radio Control dialog box appears.
Select the options you want to enable.3.
Click 4. OK.
To disable wireless:
Press the wireless key 1. on the keyboard.
The Wireless Radio Control dialog box appears.
Clear the options you want to disable.2.
Click 3. OK.
NOTE: The Enable Flight Mode button allows you to quickly turn all of your wireless radios
(Bluetooth, Mobile Broadband, and GPS) off, such as when you are asked to disable all
wireless radios on an airplane flight.
13
Setting Up Your Inspiron Laptop
Connect to the Internet (Optional)
To connect to the Internet, you need an external
modem or network connection and an Internet
service provider (ISP).
If an external USB modem or WLAN adapter
is not a part of your original order, you can
purchase one from the Dell website at
www.dell.com.
14
Setting Up a Wired Connection
If you are using a dial-up connection, •
connect the telephone line to the optional
external USB modem and to the telephone
wall connector before you set up your
Internet connection.
If you are using a DSL or cable/satellite •
modem connection, contact your ISP
or cellular telephone service for setup
instructions.
To complete setting up your wired Internet
connection, follow the instructions in “Setting
Up Your Internet Connection” on page 16.
Setting Up Your Inspiron Laptop
Setting Up a Wireless Connection
Before you can use your wireless Internet
connection, you need to connect to your
wireless router.
To set up your connection to a wireless router:
Windows Vista
Ensure that wireless is enabled on your 1.
computer (see “Enable or Disable Wireless”
on page 12).
Save and close any open files, and exit any 2.
open programs.
Click 3. Start → Connect To.
Follow the instructions on the screen to 4.
complete the setup.
®
Windows® 7
Ensure that wireless is enabled on your 1.
computer (see “Enable or Disable Wireless”
on page 12).
Save and close any open files, and exit any 2.
open programs.
Click 3. Start → Control Panel→ Network
and Sharing Center→ Connect to a network.
Follow the instructions on the screen to 4.
complete the setup.
15
Setting Up Your Inspiron Laptop
Setting Up Your Internet Connection
ISPs and ISP offerings vary by country. Contact
your ISP for offerings available in your country.
If you cannot connect to the Internet but have
successfully connected in the past, the ISP
might have a service outage. Contact your ISP
to check the service status, or try connecting
again later.
Have your ISP information ready. If you do not
have an ISP, the Connect to the Internet wizard
can help you get one.
16
Windows Vista
®
NOTE: The following instructions are
applicable for the Windows default view,
and may not apply if you set your computer
to the Windows Classic view.
Save and close any open files, and exit any 1.
open programs.
Click 2. Start → Control Panel.
Click 3. Network and Internet→ Network and
Sharing Center→ Set up a connection or
Network→ Connect to the Internet.
The Connect to the Internet window appears.
NOTE: If you do not know which type of
connection to select, click Help me choose
or contact your ISP.
Follow the instructions on the screen and 4.
use the setup information provided by your
ISP to complete the setup.
Windows® 7
Save and close any open files, and exit any 1.
open programs.
Click 2. Start → Control Panel→ Network
and Sharing Center→ Set up a new
connection or network→ Connect to the
Internet.
The Connect to the Internet window appears.
NOTE: If you do not know which type of
connection to select, click Help me choose
or contact your ISP.
Follow the instructions on the screen and 3.
use the setup information provided by your
ISP to complete the setup.
Setting Up Your Inspiron Laptop
17
Using Your Inspiron Laptop
1 2
3
4
5 6
This section provides information about the features available on your Inspiron 11 laptop.
INSPIRON
Right Side Features
18
Using Your Inspiron Laptop
1
share digital photos, music, videos, and documents stored on the following digital memory cards:
Secure Digital (SD) memory card• Memory Stick•
Secure Digital High Capacity (SDHC) card• Memory Stick PRO•
Multi Media Card (MMC/MMC+) •
2
a powered speaker or sound system.
3
with audio programs.
4
external drive, or MP3 player.
5
the battery.
6
Security cable slot — Attaches a commercially available antitheft device to the computer.
NOTE: Before you buy an antitheft device, ensure that it works with the security cable slot on
your computer.
3-in-1 Media Card Reader — Provides a fast and convenient way to view and
Audio out/Headphone connector — Connects to a pair of headphones, or sends audio to
Audio in/Microphone connector — Connects to a microphone or input signal for use
USB 2.0 connectors (2) — Connects to USB devices, such as a mouse, keyboard, printer,
AC adapter connector — Connects to an AC adapter to power the computer and charge
19
Using Your Inspiron Laptop
1 2 3
Left Side Features
20
Using Your Inspiron Laptop
1
Network connector — Connects your computer to a network or a broadband device
if you are using a wired network. The two lights next to the connector indicate status and
activity for a wired network connection.
2
HDMI connector — Connects to a TV for both 5.1 audio and video signals.
NOTE: When used with a monitor, only the video signal is read.
3
Power USB connector — Connects to USB devices that require more power, such as
certain printers and bar code scanners. This connector supports a current load of up to 2 A.
21
Using Your Inspiron Laptop
1 3 42
Computer Base Features
22
Using Your Inspiron Laptop
1
Power/Battery indicator light — The light indicates the following states when powered
using an AC adapter or a battery.
Indicator light status Computer state(s) Battery charge level
AC Adapter
Battery
NOTE: The battery is charging when the computer is powered using an AC adapter.
2
Keyboard — For more information on keyboard, see the
drive or on the Dell Support website at support.dell.com/manuals.
3
Touch pad — Provides the functionality of a mouse to move the cursor, drag or move selected
items, and left-click by tapping the surface. For more information, see “Touch Pad Gestures”
on page 24.
4
Touch pad buttons (2) — Provide left- and right-click functions like those on a mouse.
Solid white on
off/hibernate
Breathing white standby charging
off off/hibernate >90%
Solid white on >10%
Breathing white standby >=10%
Solid amber on/standby <10%
off off/hibernate n/a
charging
<90%
Dell Technology Guide
on your hard
23
Using Your Inspiron Laptop
Touch Pad Gestures
Scroll
Allows you to scroll through content. The scroll
feature includes:
Traditional Scroll – Allows you to scroll up
and down, or right and left.
To scroll up and down:
Move a finger up or down
in the vertical scroll zone
(extreme right of the touch
pad) to scroll up or down on
the active window.
To scroll right and left:
Move a finger right or left
in the horizontal scroll zone
(extreme bottom of the touch
pad) to scroll right or left on
the active window.
24
Zoom
Allows you to increase or decrease the
magnification of the screen content. The
zoom feature includes:
Pinch – Allows you to zoom in or zoom out
by moving two fingers apart or bringing them
closer together on the touch pad.
To zoom in:
Move two fingers apart to
enlarge the view of the active
window.
To zoom out :
Move two fingers close
together to reduce the view of
the active window.
Using Your Inspiron Laptop
Rotate
Allows you to rotate the active content on the
screen. The rotate feature includes:
Twist – Allows you to rotate active content in
90° increments using two fingers where one
finger is anchored and the other rotates.
Keeping the thumb in place,
move the index finger in
an arced direction right or
left to rotate the selected
item 90° clockwise or
counterclockwise.
Desktop
Allows you to minimize all open windows so that
the desktop is visible.
Place your hand on the
touch pad in any orientation,
briefly hold in place and then
remove your hand.
Customizing the Touch Pad Settings
You can customize the touch pad settings to
enable or disable features, or to change the
default behavior.
Click 1. Start → Control Panel→
Multi-finger.
In the 2. Elan Smart-Pad window that appears,
select the desired feature you want to
customize.
Setting the Touch Pad Sensitivity
The palm tracking feature allows you to set the
touch pad sensitivity, and is useful in preventing
unwanted pointer movement while typing.
To set the touch pad sensitivity:
Click 1. Start → Control Panel→ Multi-finger.
In the 2. Elan Smart-Pad window, scroll down
and select PalmTracking.
Drag the 3. PalmTracking Sensitivity slider
to increase or decrease the touch pad
sensitivity.
25
Using Your Inspiron Laptop
Media Controls
The media control keys are located on the keyboard.
To use the media controls, press the required key. You can use the Function Key Behavior setting in
the System Setup (BIOS) Utility to configure the media control keys.
System Setup (BIOS) Utility –
Press <F2> during POST (Power On Self Test) to enter the System Setup (BIOS) utility.1.
In the 2. Function Key Behavior, select Multimedia or Function.
Multimedia – This is the default option. Press any multimedia key to perform the associated action.
For function key, press <Fn> + the required function key.
Function – Press any function key to perform the associated action.
For multimedia key, press <Fn> + the required multimedia key.
NOTE: Multimedia option is active only in the operating system.
26
Using Your Inspiron Laptop
Mute the sound Play or pause
Decrease the volume level Play the next track or chapter
Increase the volume level
Play the previous track or chapter
Eject the disc from the optional external
optical drive
27
Using Your Inspiron Laptop
1
32 4
Display Features
The display panel holds a camera and an accompanying microphone.
28
Using Your Inspiron Laptop
1
Microphone — Provides high quality sound for video conferencing and voice recording.
2
Camera — Built-in camera for video capture, conferencing, and chat.
3
Camera activity indicator — Indicates if the camera is on or off.
4
Display — For more information about displays, see the Dell Technology Guide.
29
Using Your Inspiron Laptop
Removing and Replacing the Battery
WARNING: Before you begin any of the procedures in this section, follow the safety
instructions that shipped with your computer.
WARNING: Using an incompatible battery may increase the risk of fire or explosion. This
computer should only use a battery purchased from Dell. Do not use batteries from other
computers.
WARNING: Before removing the battery, shut down the computer, and remove external cables
(including the AC adapter).
To remove the battery:
Turn off the computer and turn it over. 1.
Slide the two battery release latches to the unlock position until they click into place.2.
Pull the battery up and out of the battery bay. 3.
To replace the battery:
Slide the battery into the battery bay until it clicks into place.1.
Slide the two battery release latches to the lock position.2.
30
1
2
1
battery
2
battery release latches (2)
Using Your Inspiron Laptop
31
Using Your Inspiron Laptop
Software Features
NOTE: For more information about the
features described in this section, see
the
Dell Technology Guide
drive or on the Dell Support website at
support.dell.com/manuals.
Productivity and Communication
You can use your computer to create
presentations, brochures, greeting cards, fliers,
and spreadsheets. You can also edit and view
digital photographs and images. Check your
purchase order for software installed on
your computer.
After connecting to the Internet, you can access
websites, setup an e-mail account, and upload
or download files.
32
on your hard
Entertainment and Multimedia
NOTE: Your computer does not have an
internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs.
You can use your computer to watch videos,
play games, listen to music and Internet radio
stations.
You can download or copy pictures and video files
from portable devices, such as digital cameras
and cell phones. Optional software applications
enable you to organize and create music and
video files that can be saved on portable
products such as MP3 players and handheld
entertainment devices, or played and viewed
directly on connected TVs, projectors, and home
theater equipment.
Using Your Inspiron Laptop
Customizing the Desktop
You can customize your desktop to change the
appearance, resolution, wallpaper, screensaver,
or other features of your desktop.
Windows Vista
Right-click an open area of the desktop.1.
Click 2. Personalize, to open the Personalize
appearance and sounds window and learn
more about your customization options.
Windows® 7
Right-click an open area of the desktop.1.
Click 2. Personalize, to open the Change
the visuals and sounds on your computer
window and learn more about your
customization options.
®
Customizing Your Energy Settings
You can use the power options in your operating
system to configure the power settings on your
computer. The Microsoft Windows operating
system installed on your Dell computer provides
three default options:
Balanced/Dell Recommended• — Offers full
performance when you need it and saves
power during periods of inactivity.
Power saver• — Saves power on your
computer by reducing system performance
to maximize the life of the computer and by
reducing the amount of energy consumed by
your computer over its lifetime.
High performance• — Provides the highest
level of system performance on your
computer by adapting processor speed
to your activity and by maximizing system
performance.
33
Using Your Inspiron Laptop
Transferring Information to a New
Computer
Windows Vista
NOTE: The following instructions are
applicable for the Windows default view,
and may not apply if you set your computer
to the Windows Classic view.
Click 1. Start → Control Panel→ System
and Maintenance→ Welcome Center→
Transfer files and settings.
If the User Account Control window appears,
click Continue.
Follow the instructions in the 2. Windows Easy
Transfer wizard.
Windows 7
Click 1. Start → Control Panel.
In the search box, type 2. Transfer and then
click Transfer files from another computer.
Follow the instructions in the 3. Windows Easy
Transfer wizard.
34
Backing Up Your Data
It is recommended that you periodically back
up files and folders on your computer. To back
up files:
Windows Vista
Click 1. Start → Control Panel→ System
and Maintenance→ Backup and Restore
Center→ Backup files.
If the User Account Control window appears,
click Continue.
NOTE: Certain editions of Windows
Vista provide an option to back up your
computer.
Follow the instructions in the 2. Back up Files
wizard.
Windows 7
Click 1. Start → Control Panel→ System
and Security→ Backup and Restore.
Click 2. Set up backup....
Follow the instructions on the 3. Configure
Backup wizard.
Dell Dock
The Dell Dock is a group of icons that provides easy access to frequently-used applications, files,
and folders. You can personalize the Dock by:
Adding or removing icons•
Grouping related icons into categories•
Changing the color and location of the Dock•
Changing the behavior of the icons•
INSPIRON
Add a Category
Right-click the Dock, click 1. Add→ Category.
The Add/Edit Category window is displayed.
Enter a title for the category in the 2. Title field.
Select an icon for the category from the 3.
Select an image: box.
Click 4. Save.
Add an Icon
Drag and drop the icon to the Dock or a
category.
Remove a Category or Icon
Right-click the category or icon on the Dock 1.
and click Delete shortcut or Delete category.
Follow the instructions on the screen.2.
Personalize the Dock
Right-click the Dock and click 1. Advanced
Setting....
Choose the desired option to personalize the 2.
Dock.
35
Solving Problems
This section provides troubleshooting
INSPIRON
information for your computer. If you cannot
solve your problem using the following
guidelines, see “Using Support Tools” on
page 43 or “Contacting Dell” on page 61.
WARNING: Only trained service personnel
should remove the computer cover. See the
Service Manual
website at support.dell.com/manuals for
advanced service instructions.
Beep Codes
Your computer might emit a series of beeps
during start-up if there are errors or problems.
This series of beeps, called a beep code,
identifies a problem. Write down the beep code
and contact Dell (see “Contacting Dell” on
page 61).
36
on the Dell Support
NOTE: To replace parts, see the
Manual
on the Dell Support website at
support.dell.com/manuals.
Beep Code Possible Problem
Two No RAM detected
Three Possible motherboard failure -
Chipset error
Four RAM read/write failure
Five Real Time Clock failure
Six Video card or chip failure
Seven Processor failure
Eight Display failure
Service
Solving Problems
Network Problems
Wireless Connections
If the wireless network connection is lost —
The wireless router is offline or wireless has
been disabled on the computer.
Check your wireless router to ensure it is •
powered on and connected to your data
source (cable modem or network hub).
Interference may be blocking or interrupting •
your wireless connection. Try moving the
computer closer to your wireless router.
Re-establish your connection to the •
wireless router (see “Setting Up a Wireless
Connection” on page 15).
Wired Connections
If the network connection is lost — The cable
is loose or damaged.
Check the cable to ensure it is plugged in •
and not damaged.
Check the status of the link integrity light. •
The link integrity light on the integrated
network connector lets you verify that
your connection is working and provides
information on the status:
Green — A good connection exists –
between a 10-Mbps network and the
computer.
Orange — A good connection exists –
between a 100-Mbps network and the
computer.
Off — The computer is not detecting –
a physical connection to the network.
For assistance, contact your network
administrator or ISP.
NOTE: The link integrity light on the network
connector is only for the wired cable
connection. The link integrity light does not
provide status for wireless connections.
37
Solving Problems
Power Problems
If the power light is off — The computer is
either turned off, is not receiving power, or in
hibernate state.
Press the power button. The computer •
resumes normal operation if it is off or in
hibernate mode.
Reseat the power cable into both the •
power connector on the computer and the
electrical outlet.
If the AC adapter is plugged into a power •
strip, ensure that the power strip is plugged
into an electrical outlet and that the power
strip is turned on. Also temporarily bypass
power protection devices, power strips, and
power extension cables to verify that the
computer turns on properly.
38
Ensure that the electrical outlet is working •
by testing it with another device, such as
a lamp.
Check the AC adapter cable connections. •
If the AC adapter has a light, ensure that the
light on the AC adapter is on.
If the power light is solid white and the
computer is not responding — The computer
is either turned off, in hibernate state or the
display may not be responding.
Press the power button. The computer •
resumes normal operation if it is off or in
hibernate mode.
If the display is not responding, press the •
power button until the computer turns off
and then turn it back on. If the problem
persists, contact Dell (see “Contacting Dell”
on page 61.)
Solving Problems
If the power light is breathing white and the
computer is not responding — The computer
is in standby mode or the display may not be
responding.
Press a key on the keyboard, move the •
connected mouse or a finger on the touch
pad, or press the power button to resume
normal operation.
If the display is not responding, press the •
power button until the computer turns off
and then turn it back on. If the problem
persists, contact Dell (see “Contacting Dell”
on page 61).
If the power light is solid amber and the
computer is not responding — The computer
is on in standby mode with low battery or the
display may not be responding.
Connect the AC adapter to power the •
computer and charge the battery.
Move the connected mouse or a finger on •
the touch pad to resume normal operation.
If the display is not responding, press the •
power button until the computer turns off
and then turn it back on. If the problem
persists, contact Dell (see “Contacting Dell”
on page 61).
If you encounter interference that hinders
reception on your computer — An unwanted
signal is creating interference by interrupting or
blocking other signals. Some possible causes of
interference are:
Power, keyboard, and mouse extension •
cables.
Too many devices connected to a power strip.•
Multiple power strips connected to the same •
electrical outlet.
39
Solving Problems
Memory Problems
If you receive an insufficient memory
message —
Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.
See the software documentation for •
minimum memory requirements.
If the problem persists, contact Dell (see •
“Contacting Dell” on page 61).
If you experience other memory problems —
Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 45).
If the problem persists, contact Dell (see •
“Contacting Dell” on page 61).
40
Lockups and Software Problems
If the computer does not start up — Ensure
that the power cable is firmly connected to the
computer and to the electrical outlet.
If a program stops responding —
End the program:
Press <Ctrl><Shift><Esc> simultaneously.1.
Click 2. Applications.
Select the program that is no longer 3.
responding.
Click 4. End Task.
Solving Problems
If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.
NOTE: Software usually includes
installation instructions in its
documentation or on the CD.
If the computer stops responding or a solid blue
screen appears —
WARNING: You might lose data if you are
unable to perform an operating system
shutdown.
If you are unable to get a response by pressing
a key on your keyboard or moving your mouse,
press the power button for at least 8 to 10 seconds
until the computer turns off and then restart your
computer.
If a program is designed for an earlier
Microsoft® Windows® operating system —
Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment similar
to an earlier version of Microsoft Windows
operating system environments.
Windows Vista
®
Click 1. Start → Control Panel→
Programs→ Use an older program with this
version of Windows.
In the welcome screen, click 2. Next.
Follow the instructions on the screen.3.
41
Solving Problems
Windows® 7
Click 1. Start
In the search box, type 2. Use an older
program with this version of
Windows and press <Enter>
Follow the instructions on the 3. Program
Compatibility wizard.
If you have other software problems —
Back up your files immediately.•
Use a virus-scanning program to check the •
hard drive or CDs.
Save and close any open files or programs •
and shut down your computer through the
Start menu.
42
Check the software documentation or •
contact the software manufacturer for
troubleshooting information:
Ensure that the program is compatible –
with the operating system installed on
your computer.
Ensure that your computer meets the –
minimum hardware requirements needed
to run the software. See the software
documentation for information.
Ensure that the program is installed and –
configured properly.
Verify that the device drivers do not –
conflict with the program.
If necessary, uninstall and then reinstall –
the program.
Using Support Tools
INSPIRON
Dell Support Center
The Dell Support Center helps you find
the service, support, and system-specific
information you need.
To launch the application, click the icon in the
taskbar.
The Dell Support Center home page displays
your computer’s model number, service tag,
express service code, and service contact
information.
The home page also provides links to access:
Self Help (Troubleshooting,
Security, System Performance,
Network/Internet, Backup/
Recovery, and Windows
operating system)
Alerts (technical support alerts
relevant to your computer)
Assistance from Dell (Technical
Support with DellConnect™,
Customer Service, Training and
Tutorials, How-To Help with
Dell on Call™, and Online Scan
with PC CheckUp)
About Your System (System
Documentation, Warranty
Information, System Information,
Upgrades & Accessories)
For more information about Dell Support Center
and available support tools, click the Services
tab at support.dell.com.
43
Using Support Tools
System Messages
If your computer has an issue or an error, it may
display a System Message that will help you identify
the cause and action needed to resolve the issue.
NOTE: If the message you received is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running
when the message appeared. Alternatively
you could see the Dell Technology Guide
on your hard drive or on the Dell Support
website at support.dell.com/manuals or
contact Dell (see “Contacting Dell” on
page 61 for assistance).
44
No boot device available — No bootable
partition on hard disk drive, the hard disk drive
cable is loose, or no bootable device exists.
If the hard drive is your boot device, ensure •
that the cables are connected and that the
drive is installed properly and partitioned as
a boot device.
Enter system setup and ensure that the •
boot sequence information is correct (see
the Dell Technology Guide on your hard
drive or on the Dell Support website at
support.dell.com/manuals).
No timer tick interrupt — A chip on the system
board might be malfunctioning or motherboard
failure (see “Contacting Dell” on page 61
for assistance).
Using Support Tools
Hardware Troubleshooter
If a device is either not detected during
the operating system setup or is detected
but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the
incompatibility.
To start the Hardware Troubleshooter:
Click 1. Start → Help and Support.
Type 2. hardware troubleshooter in
the search field and press <Enter> to start
the search.
In the search results, select the option that 3.
best describes the problem and follow the
remaining troubleshooting steps.
Dell Diagnostics
If you experience a problem with your
computer, perform the checks in “Lockups and
Software Problems” on page 40 and run the
Dell Diagnostics before you contact Dell for
technical assistance.
NOTE: Dell Diagnostics works only on Dell
computers.
NOTE: The
is optional and may not ship with your
computer.
See the Dell Technology Guide on your
hard drive or on the Dell Support website at
support.dell.com/manuals, to review your
computer’s configuration information, and
ensure that the device that you want to test
displays in the system setup program and is
active.
Start the Dell Diagnostics from your hard drive
or from the
Drivers and Utilities
Drivers and Utilities
disc
disc.
45
Using Support Tools
Starting Dell Diagnostics From Your
Hard Drive
The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display
a screen image, contact Dell (see
“Contacting Dell” on page 61).
Ensure that the computer is connected to an 1.
electrical outlet that is known to be working
properly.
Turn on (or restart) your computer.2.
When the DELL3.
immediately. Select Diagnostics from the
boot menu and press <Enter>.
This will invoke the Pre-Boot System
Assessment (PSA) in some computers.
46
™
logo appears, press <F12>
NOTE: If you wait too long and the operating
system logo appears, continue to wait until
you see the Microsoft® Windows® desktop;
then, shut down your computer and try again.
NOTE: If you see a message stating that no
diagnostics utility partition has been found,
run the Dell Diagnostics from the
and Utilities
disc.
If PSA is invoked:
The PSA will start running the tests.a.
If the PSA completes successfully, the b.
following message is displayed: “No
problems have been found
with this system so far.
Do you want to run the
remaining memory tests? This
will take about 30 minutes
or more. Do you want to
continue? (Recommended).”
Drivers
Using Support Tools
If you are experiencing memory issues, c.
press <y> otherwise press <n>.
The following message is displayed:
“Booting Dell Diagnostic
Utility Partition. Press any
key to continue.”
Press any key to continue. The d. Choose An
Option window appears.
If PSA is not invoked:
Press any key to start the Dell Diagnostics
from the diagnostics utility partition on your
hard drive and to go to the Choose An Option
window.
Select the test you want to run.4.
If you encounter a problem during a test, 5.
a message with the error code and a
description of the problem will appear on
your screen. Write down the error code
and problem description and contact Dell
(see “Contacting Dell” on page 61).
NOTE: The Service Tag for your computer
is located at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.
When the tests complete, close the test 6.
screen to return to the Choose An Option
window.
To exit the Dell Diagnostics and to restart the 7.
computer, click Exit.
Starting Dell Diagnostics From the
Drivers and Utilities Disc
NOTE: Your computer does not have an
internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs.
Insert the1.
Shut down and restart the computer. 2.
When the DELL logo appears, press <F12>
immediately.
Drivers and Utilities
disc.
47
Using Support Tools
NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.
NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.
When the boot device list appears, highlight 3.
CD/DVD/CD-RW and press <Enter>.
Select the 4. Boot from CD-ROM option from
the menu that appears and press <Enter>.
Type 5. 1 to start the CD menu and press
<Enter> to proceed.
Select 6. Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version appropriate for
your computer.
48
Select the test you want to run.7.
If you encounter a problem during a test, 8.
a message with the error code and a
description of the problem will appear on
your screen. Write down the error code and
problem description and see “Contacting
Dell” on page 61.
NOTE: The Service Tag for your computer
is located at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.
When the tests complete, close the test 9.
screen to return to the Choose An Option
window.
To exit the Dell Diagnostics and to restart the 10.
computer, click Exit.
Remove the11.
Drivers and Utilities
disc.
Restoring Your Operating System
INSPIRON
NOTE: Your computer does not have an
internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs.
You can restore your operating system in the
following ways:
System • Restore returns your computer to an
earlier operating state without affecting data
files. Use System Restore as the first solution
for restoring your operating system and
preserving data files.
Dell • Factory Image Restore returns your hard
drive to the operating state it was in when
you purchased the computer. This procedure
permanently deletes all data on the hard
drive and removes any programs installed
after you received the computer. Use Dell
Factory Image Restore only if System
Restore did not resolve your operating
system problem.
If you received an Operating System disc •
with your computer, you can use it to restore
your operating system. However, using the
Operating System disc also deletes all data
on the hard drive. Use the Operating System
disc only if System Restore did not resolve
your operating system problem.
49
Restoring Your Operating System
System Restore
The Windows operating systems provide
a System Restore option which allows
you to return your computer to an earlier
operating state (without affecting data files)
if changes to the hardware, software, or other
system settings have left the computer in an
undesirable operating state. Any changes that
System Restore makes to your computer are
completely reversible.
CAUTION: Make regular backups of your
data files. System Restore does not monitor
your data files or recover them.
NOTE: The procedures in this document
were written for the Windows default view,
so they may not apply if you set your Dell™
computer to the Windows Classic view.
50
Starting System Restore
Click 1. Start .
In the 2. Start Search box, type System
Restore and press <Enter>.
NOTE: The User Account Control window
may appear. If you are an administrator on
the computer, click Continue; otherwise,
contact your administrator to continue the
desired action.
Click 3. Next and follow the instructions on the
screen.
In the event that System Restore did not resolve
the issue, you may undo the last system restore.
Restoring Your Operating System
Undoing the Last System Restore
NOTE: Before you undo the last system
restore, save and close all open files and
exit any open programs. Do not alter, open,
or delete any files or programs until the
system restoration is complete.
Click 1. Start .
In the 2. Start Search box, type System
Restore and press <Enter>.
Click 3. Undo my last restoration and
click Next.
Dell Factory Image Restore
CAUTION: Using Dell Factory Image
Restore permanently deletes all data on
the hard drive and removes any programs
or drivers installed after you received your
computer. If possible, back up the data
before using this option. Use Dell Factory
Image Restore only if System Restore did
not resolve your operating system problem.
NOTE: Dell Factory Image Restore may
not be available in certain countries or on
certain computers.
51
Restoring Your Operating System
Use Dell Factory Image Restore only as the
last method to restore your operating system.
This option restores your hard drive to the
operating state it was in when you purchased
the computer. Any programs or files added
since you received your computer—including
data files—are permanently deleted from
the hard drive. Data files include documents,
spreadsheets, e-mail messages, digital photos,
music files, and so on. If possible, back up all
data before using Dell Factory Image Restore.
Turn on the computer. When the Dell logo 1.
appears, press <F8> several times to access
the Advanced Boot Options window.
NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.
52
Select 2. Repair Your Computer.
The 3. System Recovery Options window
appears.
Select a keyboard layout and click 4. Next.
To access the recovery options, log on as 5.
a local user. To access the command prompt,
type administrator in the User name
field, then click OK.
Click 6. Dell Factory Image Restore. The Dell
Factory Image Restore welcome screen
appears.
NOTE: Depending upon your configuration,
you may need to select Dell Factory Tools,
then Dell Factory Image Restore.
Restoring Your Operating System
Click 7. Next. The Confirm Data Deletion
screen appears.
NOTE: If you do not want to proceed with
Factory Image Restore, click Cancel.
Select the checkbox to confirm that you 8.
want to continue reformatting the hard drive
and restoring the system software to the
factory condition, then click Next.
The restore process begins and may take
five or more minutes to complete. A message
appears when the operating system and
factory-installed applications have been
restored to factory condition.
Click 9. Finish to restart the computer.
Operating System Reinstallation
Before You Begin
If you are considering reinstalling the Windows
operating system to correct a problem with a
newly installed driver, first try using Windows
Device Driver Rollback. If Device Driver Rollback
does not resolve the problem, then use System
Restore to return your operating system to the
operating state it was in before you installed the
new device driver.
CAUTION: Before performing the
installation, back up all data files on your
primary hard drive. For conventional hard
drive configurations, the primary hard
drive is the first drive detected by the
computer.
53
Restoring Your Operating System
To reinstall Windows, you need the following:
Dell•
Operating System
Dell•
Drivers and Utilities
NOTE: The
contains drivers that were installed during
the assembly of the computer. Use the
Dell
required drivers. Depending on the region
from which you ordered your computer, or
whether you requested the disc, the Dell
Drivers and Utilities
Drivers and Utilities
Drivers and Utilities
System
disc may not ship with your
computer.
disc
disc
disc to load any
disc and
Operating
disc
Reinstalling Microsoft Windows
The reinstallation process can take 1 to 2 hours
to complete. After you reinstall the operating
system, you must also reinstall the device
drivers, virus protection program, and other
software.
Save and close any open files and exit any 1.
open programs.
54
Insert the 2.
Click 3. Exit if the Install Windows message
appears.
Restart the computer.4.
When the DELL logo appears, press <F12> 5.
immediately.
NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.
NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.
When the boot device list appears, highlight 6.
CD/DVD/CD-RW Drive and press <Enter>.
Press any key to 7. Boot from CD-ROM.
Follow the instructions on the screen to
complete the installation.
Operating System
disc.
Getting Help
INSPIRON
If you experience a problem with your computer,
you can complete the following steps to
diagnose and troubleshoot the problem:
See “Solving Problems” on page 1. 36 for
information and procedures that pertain to
the problem your computer is experiencing.
See the 2.
Dell Technology Guide
hard drive or on the Dell Support website
at support.dell.com/manuals for more
troubleshooting information.
See “Dell Diagnostics” on page 3. 45 for
procedures on how to run Dell Diagnostics.
Fill out the “Diagnostic Checklist” on page 4. 60.
Use Dell’s extensive suite of online services 5.
available at Dell Support (support.dell.com)
for help with installation and troubleshooting
procedures. See “Online Services”
on page 57 for a more extensive list of Dell
Support online.
on your
If the preceding steps have not resolved the 6.
problem, see “Before You Call” on page 60.
NOTE: Call Dell Support from a telephone
near or at the computer so that the support
staff can assist you with any necessary
procedures.
NOTE: Dell’s Express Service Code system
may not be available in all countries.
When prompted by Dell’s automated telephone
system, enter your Express Service Code to
route the call directly to the proper support
personnel. If you do not have an Express
Service Code, open the Dell Accessories folder,
double-click the Express Service Code icon, and
follow the directions.
NOTE: Some of the services are not
always available in all locations outside
the continental U.S. Call your local Dell
representative for information on availability.
55
Getting Help
Technical Support and Customer Service
Dell’s support service is available to answer
your questions about Dell hardware. Our support
staff use computer-based diagnostics to provide
fast, accurate answers.
To contact Dell’s support service, see “Before
You Call” on page 60 and then see the contact
information for your region or go to
support.dell.com.
56
DellConnect
DellConnect™ is a simple online access tool that
allows a Dell service and support associate to
access your computer through a broadband
connection, diagnose your problem and repair it
all under your supervision. For more information,
go to www.dell.com/DellConnect.
Getting Help
Online Services
You can learn about Dell products and services
on the following websites:
www.dell.com•
www.dell.com/ap• (Asian/Pacific countries
only)
www.dell.com/jp• (Japan only)
www.euro.dell.com• (Europe only)
www.dell.com/la• (Latin American and
Caribbean countries)
www.dell.ca• (Canada only)
You can access Dell Support through the
following websites and e-mail addresses:
Dell Support websites
support.dell.com•
support.jp.dell.com• (Japan only)
support.euro.dell.com• (Europe only)
Dell Support e-mail addresses
mobile_support@us.dell.com•
support@us.dell.com•
la-techsupport@dell.com• (Latin America and
Caribbean countries only)
apsupport@dell.com• (Asian/Pacific
countries only)
Dell Marketing and Sales e-mail
addresses
apmarketing@dell.com• (Asian/Pacific
countries only)
sales_canada@dell.com• (Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com•
Log in as user: anonymous, and use your
e-mail address as your password.
57
Getting Help
Automated Order-Status Service
To check on the status of any Dell products that
you have ordered, you can go to
support.dell.com, or you can call the automated
order-status service. A recording prompts you
for the information needed to locate and report
on your order. For the telephone number to call
your region, see “Contacting Dell” on page 61.
If you have a problem with your order, such as
missing parts, wrong parts, or incorrect billing,
contact Dell for customer assistance. Have your
invoice or packing slip handy when you call.
For the telephone number to call your region,
see “Contacting Dell” on page 61.
58
Product Information
If you need information about additional
products available from Dell, or if you would like
to place an order, visit the Dell website at
www.dell.com. For the telephone number to call
your region or to speak to a sales specialist, see
“Contacting Dell” on page 61.
Getting Help
Returning Items for Repair Under Warranty or for Credit
Prepare all items being returned, whether for
repair or credit, as follows:
NOTE: Before you return the product to
Dell, make sure to back up any data on
the hard drive(s) and on any other storage
device in the product. Remove any and
all confidential, proprietary and personal
information, as well as removable media,
such as CDs and PC Cards. Dell is not
responsible for any of your confidential,
proprietary or personal information; lost
or corrupted data; or damaged or lost
removable media that may be included with
your return.
Call Dell to obtain a Return Material 1.
Authorization Number, and write it clearly
and prominently on the outside of the box.
NOTE: For the telephone number to call your
region, see “Contacting Dell” on page 61.
Include a copy of the invoice and a letter 2.
describing the reason for the return.
Include a copy of the Diagnostics Checklist (see 3.
“Diagnostic Checklist” on page 60), indicating
the tests that you have run and any error
messages reported by the Dell Diagnostics
(see “Dell Diagnostics” on page 45).
Include any accessories that belong with the 4.
item(s) being returned (power cables, software,
guides, and so on) if the return is for credit.
Pack the equipment to be returned in the 5.
original (or equivalent) packing materials.
NOTE: You are responsible for paying
shipping expenses. You are also
responsible for insuring any product
returned, and you assume the risk of loss
during shipment to Dell. Collect On Delivery
(C.O.D.) packages are not accepted.
NOTE: Returns that are missing any of the
preceding requirements will be refused at
Dell’s receiving dock and returned to you.
59
Getting Help
Before You Call
NOTE: Have your Express Service Code
ready when you call. The code helps Dell’s
automated-support telephone system direct
your call more efficiently. You may also be
asked for your Service Tag (located on the
back or bottom of your computer).
Remember to fill out the following Diagnostic
Checklist. If possible, turn on your computer
before you call Dell for assistance and call from
a telephone at or near the computer. You may be
asked to type some commands at the keyboard,
relay detailed information during operations, or
try other troubleshooting steps possible only at
the computer itself. Ensure that the computer
documentation is available.
60
Diagnostic Checklist
Name:•
Date:•
Address:•
Phone number:•
Service Tag (bar code on the back or bottom •
of the computer):
Express Service Code:•
Return Material Authorization Number •
(if provided by Dell support technician):
Operating system and version:•
Devices:•
Expansion cards:•
Are you connected to a network? Yes /No•
Network, version, and network adapter:•
Programs and versions:•
Getting Help
See your operating system documentation
to determine the contents of the computer’s
start-up files. If the computer is connected to
a printer, print each file. Otherwise, record the
contents of each file before calling Dell.
Error message, beep code, or diagnostic •
code:
Description of problem and troubleshooting •
procedures you performed:
Contacting Dell
For customers in the United States, call
800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active
Internet connection, you can find contact
information on your purchase invoice,
packing slip, bill, or Dell product catalog.
Dell provides several online and telephonebased support and service options. Availability
varies by country and product, and some
services may not be available in your area.
To contact Dell for sales, technical support, or
customer service issues:
Visit 1. support.dell.com.
Verify your country or region in the 2. Choose
A Country/Region drop-down menu at the
bottom of the page.
Click 3. Contact Us on the left side of the page.
Select the appropriate service or support link 4.
based on your need.
Choose the method of contacting Dell that is 5.
convenient for you.
61
Finding More Information and Resources
If you need to: See:
INSPIRON
reinstall your operating system the Operating System disc
run a diagnostic program for your computer,
reinstall notebook system software, or update
drivers for your computer, and readme files
learn more about your operating system,
maintaining peripherals, Internet, Bluetooth®,
networking, and e-mail
upgrade your computer with new or additional
components, like a new hard drive
reinstall or replace a worn or defective part
62
the
Drivers and Utilities
NOTE: Drivers and documentation updates
can be found on the Dell™ Support website
at support.dell.com/manuals.
the
Dell Technology Guide
hard drive or on the Dell Support website at
support.dell.com/manuals
the Service Manual on the Dell Support website
at support.dell.com/manuals
NOTE: In some countries, opening and
replacing parts of your computer may void
your warranty. Check your warranty and
return policies before working inside your
computer.
disc
installed on your
If you need to: See:
find safety best practices information for your
computer review Warranty information, Terms
and Conditions (U.S. only), Safety instructions,
Regulatory information, Ergonomics
information, and End User License Agreement
find your Service tag/Express Service Code—
You must use the service tag to identify your
computer on support.dell.com or to contact
technical support
find drivers and downloads
access technical support and product help
check on your order status for new purchases
find solutions and answers to common
questions
locate information for last-minute updates
about technical changes to your computer or
advanced technical-reference material for
technicians or experienced users
the safety and regulatory documents that
shipped with your computer and also see the
Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance
the back or bottom of your computer
the Dell Support website at
support.dell.com
Finding More Information and Resources
63
Basic Specifications
System Model
INSPIRON
Inspiron 11
This section provides information that you
may need when setting up, updating drivers
for, and upgrading your computer. For more
detailed specifications, see the
Specifications
support.dell.com/manuals.
NOTE: Offerings may vary by region.
For more information regarding the
configuration of your computer, click
Start→ Help and Support and select the
option to view information about your
computer.
on the Dell Support website at
Comprehensive
64
Processor
Types Intel® Celeron
Intel Pentium
L2 cache 1 MB or 2 MB
External bus
frequency
800 MHz
Computer Information
System chipset Intel GS45
Memory
Memory type 800 MHz DDR2
Memory
configurations
possible
1 GB, 2 GB, or 4 GB
®
®
Basic Specications
Communications
Network adapter 10/100 Ethernet LAN on
system board
Wireless internal WLAN Mini-Card
with WiFi
Optional WWAN, WiMax,
GPS, and Bluetooth®
Mini-Cards
Camera
Pixel 1.3 megapixel
Video resolution 640 x 480 at 30 fps
(maximum)
Connectors
Audio one microphone connector,
one mono headphone/stereo
speaker connector
Mini-Card one full size Mini-Card slot
and one half size Mini-Card
slot, supports dual interface
Network
adapter
USB two 4-pin USB 2.0-compliant
Video one HDMI connector
one RJ45 connector
connectors
one 4-pin power
USB 2.0-compliant connector
65
Basic Specications
Display
Type 11.6-inch HD+ WLED with
TrueLife
Dimensions:
Height 144 mm (5.7 inches)
Width 256.12 mm (10.1 inches)
Diagonal 293.83 mm (11.6 inches)
Maximum
resolution
66
1366 x 768 at 262 K colors
Battery
Type 3-cell/6-cell lithium ion
Charge time at room temperature
(approximate):
Computer off 3.0 hours (3-cell)
4.0 hours (6-cell)
Operating
time
Coin-cell
battery
Battery operating time varies
depending on operating
conditions and can be
significantly reduced under
certain power-intensive
conditions.
For more information, see
the
Dell Technology Guide
on your hard drive or on
the Dell Support website at
support.dell.com/manuals.
CR-2032
Basic Specications
AC Adapter
Input voltage 100–240 VAC
Input current
(maximum)
Input frequency 50–60 Hz
Output power 65 W
Output current 3.34 A (continuous)
Rated output voltage 19.5 ± 1 VDC
Dimensions:
Height 16 mm (0.63 inches)
Width 66 mm (2.6 inches)
Length 127 mm (5 inches)
Weight (with cables) 0.25 kg (0.55 lbs)
1.5 A
AC Adapter
Temperature range
Operating 0° to 35°C (32° to
95°F)
Storage –30° to 65°C (–22° to
149°F)
Physical
Height 16.4 mm to 25.8 mm
(0.64 inches to
1.01 inches)
Width 292 mm (11.49 inches)
Depth 214 mm (8.42 inches)
Weight (with 3-cell battery):
Configurable to less
than
1.35 kg (2.98 lbs)
67
Basic Specications
Computer Environment
Temperature range:
Operating 0° to 35°C (32° to
95°F)
Storage –40° to 65°C (–40° to
149°F)
Relative humidity (maximum):
Operating 10% to 90%
(noncondensing)
Storage 5% to 90%
(noncondensing)
Maximum vibration (using a random-vibration
spectrum that simulates user environment):
Operating 0.66 GRMS
Non-Operating 1.3 GRMS
68
Computer Environment
Maximum shock (for operating: measured with
Dell Diagnostics running on the hard drive
and a 2-ms half-sine pulse; for non-operating:
measured with hard drive in head-parked
position and a 2-ms half-sine pulse):
Operating 110 GRMS
Non-Operating 160 GRMS
Altitude (maximum):
Operating –15.2 to 3048 m
(–50 to 10,000 ft)
Storage –15.2 to 10,668 m
(–50 to 35,000 ft)
Airborne contaminant
level
G2 or lower
as defined by
ISA-S71.04-1985
Basic Specications
69
Appendix
Macrovision Product Notice
INSPIRON
This product incorporates copyright protection technology that is protected by method claims of
certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and
other rights owners. Use of this copyright protection technology must be authorized by Macrovision
Corporation, and is intended for home and other limited viewing uses only unless otherwise
authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
70
Appendix
Information for NOM, or Official Mexican Standard (only for Mexico)
The following information is provided in the device(s) described in this document in accordance
with the requirements of the Official Mexican Standard (NOM):
Importer:
Dell México S.A. de C.V.
Paseo de la Reforma 2620 – Flat 11°
Col. Lomas Altas
11950 México, D.F.
Laptops
Regulatory
model number Voltage Frequency
P03T 100-240 V CA 50-60 Hz 1,5 A 19,5 V de CC 3,34 A
For details, read the safety information that shipped with your computer.
For additional safety best practices information, see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
Electricity
consumption Output voltage
Output
intensity
71
Index
A
INSPIRON
AC adapter
size and weight 67
airflow, allowing 5
B
backups
creating 34
C
calling Dell 60
CDs, playing and creating 32
chipset 64
computer capabilities 32
computer, setting up 5
conserving energy 33
72
Contacting Dell online 61
customer service 56
customizing
your desktop 33
your energy settings 33
D
damage, avoiding 5
data, backing up 34
DellConnect 56
Dell Diagnostics 45
Dell Factory Image Restore 49
Dell Support Center 43
Dell support website 63
Dell Technology Guide
for further information 62
Index
Diagnostic Checklist 60
drivers and downloads 63
DVDs, playing and creating 32
E
email addresses
for technical support 57
energy
conserving 33
F
finding more information 62
FTP login, anonymous 57
H
hardware problems
diagnosing 45
Hardware Troubleshooter 45
help
getting assistance and support 55
I
Internet connection 14
ISP
Internet Service Provider 14
M
memory problems
solving 40
memory support 64
N
network connection
fixing 37
73
Index
P
power strips, using 6
processor 64
products
information and purchasing 58
R
reinstalling Windows 54
resources, finding more 62
restoring factory image 51
S
setup, before you begin 5
shipping products
for return or repair 59
software features 32
software problems 40
specifications 64
74
support email addresses 57
support sites
worldwide 57
System Messages 44
System Restore 49
V
ventilation, ensuring 5
W
warranty returns 59
Windows
reinstalling 53
Windows Vista
Program Compatibility Wizard 41
reinstalling 54
wired network connection 7
wireless network connection 37
0V0K33A00
Printed in China
Printed on recycled paper.
www.dell.com | support.dell.com
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