Dell P03G User Manual

Download

SETUP GUIDE

Regulatory Model P03G series Regulatory Type P03G001

SETUP GUIDE

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your

computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.

__________________

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: registered trademark and

Windows Vista,

Corporation in the United States and/or other countries; and is used by Dell under license;

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

and

October 2009 P/N KWJH0 Rev. A01

Dell

, the

DELL

logo,

Core

is a trademark of Intel Corporation in the U.S. and other countries;

Windows Vista

start button logo are either trademarks or registered trademarks of Microsoft

SRS Premium Sound, SRS

YOURS IS HERE,

and

DellConnect

Bluetooth

is a registered trademark owned by Bluetooth SIG, Inc.

, and the symbol are trademarks of SRS Labs, Inc.

are trademarks of Dell Inc.;

Microsoft, Windows

Intel

is a

Contents

Setting Up Your Studio Laptop . . . . . . . . . . .5

Before Setting Up Your Computer . . . . . . . . . 5

Connect the AC Adapter . . . . . . . . . . . . . . . .6

Connect the Network Cable (Optional) . . . . . 7

Press the Power Button . . . . . . . . . . . . . . . . . 8

Set Up Microsoft Windows. . . . . . . . . . . . . . . 9

Install the SIM Card (Optional). . . . . . . . . . . 10

Enable or Disable Wireless (Optional). . . . . 12

Connect to the Internet (Optional) . . . . . . . . 14

Using Your Studio Laptop . . . . . . . . . . . . . .18

Right Side Features . . . . . . . . . . . . . . . . . . . . 18

Left Side Features . . . . . . . . . . . . . . . . . . . . . 22

Computer Base and Keyboard Features . . . 26

Touch Pad Gestures. . . . . . . . . . . . . . . . . . . . 28

Multimedia Control Keys. . . . . . . . . . . . . . . . 32

Display Features . . . . . . . . . . . . . . . . . . . . . .34

Removing and Replacing the Battery . . . . . 36

Using the Optical Drive . . . . . . . . . . . . . . . . . 38

Software Features . . . . . . . . . . . . . . . . . . . . . 39

Free Fall Sensor . . . . . . . . . . . . . . . . . . . . . . . 42

Dell Dock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Solving Problems . . . . . . . . . . . . . . . . . . . . .44

Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . .44

Network Problems . . . . . . . . . . . . . . . . . . . . . 45

Power Problems. . . . . . . . . . . . . . . . . . . . . . . 46

Memory Problems . . . . . . . . . . . . . . . . . . . . . 47

Lockups and Software Problems . . . . . . . . . 48

Using Support Tools. . . . . . . . . . . . . . . . . . .50

Dell Support Center . . . . . . . . . . . . . . . . . . . . 50

System Messages . . . . . . . . . . . . . . . . . . . . . 51

Hardware Troubleshooter . . . . . . . . . . . . . . . 53

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . 54

Contents

Restoring Your Operating System . . . . . . .58

System Restore . . . . . . . . . . . . . . . . . . . . . . . 59

Dell DataSafe Local Backup. . . . . . . . . . . . . 60

Operating System Reinstallation . . . . . . . . . 62

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .64

Technical Support and Customer

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Online Services . . . . . . . . . . . . . . . . . . . . . . . 66

Automated Order-Status Service. . . . . . . . . 67

Product Information. . . . . . . . . . . . . . . . . . . . 67

Returning Items for Repair Under

Warranty or for Credit . . . . . . . . . . . . . . . . . . 68

Before You Call. . . . . . . . . . . . . . . . . . . . . . . .69

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 71

Finding More Information and

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Specifications . . . . . . . . . . . . . . . . . . . . . . .74

Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Information for NOM, or Official Mexican

Standard (only for Mexico) . . . . . . . . . . . . . . 87

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Setting Up Your Studio Laptop

This section provides information about setting up your Studio laptop.

Before Setting Up Your Computer

When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer.

Restricting airflow around your Studio laptop may cause it to overheat. To prevent overheating ensure that you leave at least

10.2 cm (4 inches) at the back of the computer and a minimum of 5.1 cm (2 inches) on all other sides. You should never place your computer in an enclosed space, such as a cabinet or drawer when it is powered on.

WARNING: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is powered on. Restricting the airflow can damage the computer or cause a fire. The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer.

CAUTION: Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer.

Setting Up Your Studio Laptop

Connect the AC Adapter

Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector.

WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer.

NOTE: Use only Dell AC adapter family PA-10, PA-2E, PA-3E, or PA-12 with your computer.

For more information, see “Specifications” on page 74, or the system regulatory label on the bottom of your computer.

Connect the Network Cable (Optional)

To use a wired network connection, connect the network cable.

Setting Up Your Studio Laptop

Press the Power Button

Setting Up Your Studio Laptop

Set Up Microsoft Windows

Your Dell computer is preconfigured with Microsoft® Windows® operating system. To set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screen will take you through several procedures including accepting license agreements, setting preferences, and setting up an Internet connection.

CAUTION: Do not interrupt the operating system’s setup process. Doing so may render your computer unusable and you will need to reinstall the operating system.

NOTE: For optimal performance of your computer, it is recommended that you download and install the latest BIOS and drivers for your computer available at support.dell.com.

Setting Up Your Studio Laptop

Install the SIM Card (Optional)

NOTE: Installing a Subscriber Identity Module (SIM) card is not required if you are using an

EVDO card to access the Internet.

Installing a SIM card allows you to connect to the Internet. To access the Internet you must be within the network of your cellular service provider.

To install the SIM:

Turn off your computer.1.

Remove the battery (see “Removing and Replacing the Battery” on page 2. 36).

In the battery bay, slide the SIM card into the SIM card slot.3.

Replace the battery (see “Removing and Replacing the Battery” on page 4. 36).

Turn on your computer.5.

SIM card slot

SIM card

battery bay

Setting Up Your Studio Laptop

Enable or Disable Wireless (Optional)

Press the key or press the <Fn> <F2> keys on the keyboard to enable or disable wireless. The wireless on or off icons appear on the screen to indicate the status.

NOTE: The wireless feature is available on your computer only if you purchased a WLAN or a Bluetooth card.

Wireless on:

Wireless off:

For information on changing the behavior of the Fn key, see “Multimedia Control Keys” on page 32.

Setting Up Your Studio Laptop

Connect to the Internet (Optional)

To connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP).

If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one at www.dell.com.

Setting Up a Wired Connection

If you are using a dial-up connection, • connect the telephone line to the external USB modem (optional) and to the telephone wall connector before you set up your Internet connection.

If you are using a DSL or cable/satellite • modem connection, contact your ISP or cellular telephone service for setup

instructions. To complete setting up your wired internet connection, follow the instructions in “Setting Up Your Internet Connection” on page 16.

Setting Up Your Studio Laptop

Setting Up a Wireless Connection

NOTE: To set up your wireless router,

see the documentation that shipped with your router.

Before you can use your wireless Internet connection, you need to connect to your wireless router.

To setup your connection to a wireless router:

Windows Vista

Ensure that wireless is enabled on your 1. computer (see “Enable or Disable Wireless” on page 12).

Save and close any open files, and exit any 2. open programs.

Click 3. Start → Connect To.

Follow the instructions on the screen to 4. complete the setup.

Windows® 7

Ensure that wireless is enabled on your 1. computer (see “Enable or Disable Wireless” on page 12).

Save and close any open files, and exit any 2. open programs.

Click 3. Start → Control Panel→ Network and Sharing Center→ Connect to a network.

Follow the instructions on the screen to 4. complete the setup.

Setting Up Your Studio Laptop

Setting Up Your Internet Connection

ISPs and ISP offerings vary by country. Contact your ISP for offerings available in your country.

If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.

Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one.

To set up your Internet connection:

Windows Vista

NOTE: The following instructions are applicable for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view.

Save and close any open files, and exit any 1.

open programs.

Click 2. Start → Control Panel.

Click 3. Network and Internet→ Network and

Sharing Center→ Set up a connection or

network→ Connect to the Internet.

The Connect to the Internet window appears.

NOTE: If you do not know which type of

connection to select, click Help me choose or contact your ISP.

Follow the instructions on the screen and 4.

use the setup information provided by your

ISP to complete the setup.

Windows® 7

Save and close any open files, and exit any 1. open programs.

Click 2. Start → Control Panel.

Click 3. Network and Sharing Center→ Set up

a new connection or network→ Connect to the Internet. The Connect to the Internet window appears.

NOTE: If you do not know which type of

connection to select, click Help me choose or contact your ISP.

Follow the instructions on the screen and 4. use the setup information provided by your ISP to complete the setup.

Setting Up Your Studio Laptop

1 2 3

5 6

Using Your Studio Laptop

This section provides information about the features available on your Studio laptop.

Right Side Features

Using Your Studio Laptop

Audio out/Headphone connectors (2) — Connects one or two pairs of headphones or sends audio to a powered speaker or sound system. The audio signal is the same for both connectors.

Audio in/Microphone connector — Connects to a microphone or inputs signal for use with audio programs.

USB 2.0 connector — Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player.

Optical drive —

CAUTION: Do not use non-standard-size or shape discs (including mini-CDs and mini-DVDs) or you will damage the drive.

Plays or records only standard-size (12 cm) CDs, DVDs, and Blu-ray Discs (optional). Ensure that the side with print or writing is facing upward when inserting discs. For more information, see “Using the Optical Drive “ on page 38.

Using Your Studio Laptop

AC adapter connector — Connects to the AC adapter to power the computer and charge

the battery.

Power button and light — Turns the computer on or off when pressed. The light in the

button indicates the following power states:

Solid white • — The computer is on.

Blinking white • — The computer is in standby mode.

Off • — The computer is off.

Using Your Studio Laptop

Battery status light — Turns on steadily or blinks to indicate the battery charge status.

The light indicates the following states when the computer is powered using either the AC adapter or the battery.

Indicator light status Computer state(s) Battery charge level

AC adapter

Battery

NOTE: The battery is charging when the computer is powered using the AC adapter.

solid white on/off/hibernate/

standby

off on/off/hibernate/

standby

solid amber on/off/hibernate/

standby

solid amber on/standby <10%

off on/off/hibernate/

standby

charging 10%–90%

>90%

<10%

>10%

Using Your Studio Laptop

7 6 5 4

Left Side Features

Using Your Studio Laptop

USB 2.0 connector — Connects to USB devices, such as a mouse, keyboard, printer,

external drive, or MP3 player.

ExpressCard slot — Provides support for additional memory, wired and wireless

communications, multimedia, and security features. The slot supports 34 mm ExpressCards.

NOTE: The ExpressCard slot is designed only for ExpressCards. The slot does NOT support PC cards.

NOTE: Your computer ships with a plastic blank installed in the ExpressCard slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no ExpressCard is in the slot; blanks from other computers may not fit your computer.

8-in-1 Media Card Reader — Provides a fast and convenient way to view and share digital

photos, music, videos, and documents stored on the following digital memory cards:

Secure Digital (SD) memory card•

Secure Digital Input/Output (SDIO) card•

Secure Digital High Capacity (SDHC)•

Secure Digital High Density (SDHD)•

NOTE: Your computer ships with a plastic blank installed in the media card slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no media card is in the slot; blanks from other computers may not fit your computer.

Memory Stick•

Memory Stick PRO•

MultiMedia Card (MMC)•

xD-Picture Card•

Using Your Studio Laptop

HDMI connector — Connects to a TV for both 5.1 audio and video signals.

NOTE: When used with a monitor, only the video signal is read.

VGA connector — Connects video devices, such as a monitor or projector.

eSATA/USB combo connector with USB PowerShare — Connects to eSATA compatible

storage devices (such as external hard drives or optical drives) or USB devices (such as a mouse, keyboard, printer, external drive, or MP3 player).

The USB PowerShare feature allows you to charge USB devices when the computer is powered on/off or in sleep state.

NOTE: Certain USB devices may not charge when the computer is powered off or in sleep state. In such cases turn on the computer to charge the device.

NOTE: If you turn off your computer while charging a USB device, the device will stop charging. To continue charging, disconnect the USB device and connect it again.

NOTE: The USB PowerShare is automatically shut off when only 10% of the total battery life remains.

Using Your Studio Laptop

Network connector — Connects your computer to a network or a broadband device if

you are using a wired network.

Security cable slot — Attaches a commercially available security cable to the computer.

NOTE: Before you buy a security cable, ensure that it works with the security cable slot on

your computer.

Using Your Studio Laptop

Computer Base and Keyboard Features

2 31

Using Your Studio Laptop

Keyboard/Backlit keyboard (optional) —

If you have purchased the optional backlit keyboard, the F6 key has the backlit keyboard icon on it. The optional backlit keyboard provides visibility in dark environments by illuminating all symbols on the keys.

Backlit keyboard brightness settings — Press the <F6> key to toggle the three lighting

states (in the given order):

half keyboard brightnessa.

full keyboard brightnessb.

no lightingc.

For more information on using the keyboard, see the Dell Technology Guide.

Touch pad buttons — Provide left- and right-click functions like those on a mouse.

Touch pad — Provides the functionality of a mouse to move the cursor, drag or move selected

items, and left-click by tapping the surface.

The touch pad also supports scroll, zoom, and rotate features. To change the touch pad settings, double-click the Synaptics Pointing Device icon in the notification area of your desktop.

Using Your Studio Laptop

Touch Pad Gestures

One-Finger Gestures

One-Finger Scrolling — Allows you to scroll

through content. The scroll feature includes:

Traditional Scroll — Allows you to scroll up or down, and right or left.

To scroll up or down:

Move a finger up or down in the vertical scroll zone (extreme right of the touch pad).

To scroll right or left:

Move a finger right or left in the horizontal scroll zone (extreme bottom of the touch pad).

Auto Scroll Vertical — Allows you to continuously scroll up or down on the active window.

Move a finger up or down at a fast pace (from the center of the touch pad to the extreme edge) to trigger vertical auto scrolling.

Tap the touch pad to stop auto scrolling.

Auto Scroll Horizontal — Allows you to continuously scroll right or left on the active window.

Move a finger right or left at a fast pace (from the center of the touch pad to the extreme edge) to trigger horizontal auto scrolling.

Tap the touch pad to stop auto scrolling.

Using Your Studio Laptop

Circular Scroll — Allows you to scroll up or down, and right or left.

Circular scroll is disabled by default. To enable this gesture, click Start → Control Panel→

Mouse→ Device Settings→ Settings→ Scrolling→ One-Finger Scrolling→ Enable Circular Scrolling.

To scroll up or down:

Move a finger in the vertical scroll zone (extreme right of the touch pad), in a clockwise circular motion to scroll up or counterclockwise circular motion to scroll down.

To scroll right or left:

Move a finger in the horizontal scroll zone (extreme bottom of the touch pad), in a clockwise circular motion to scroll right or counterclockwise circular motion to scroll left.

Using Your Studio Laptop

Two-Finger Gestures

Scroll — Allows you to scroll through content.

The scroll feature includes:

Auto Scroll Vertical — Allows you to continuously scroll up or down on the active window.

Move two fingers up or down at a fast pace (from the center of the touch pad to the extreme edge) to trigger vertical auto scrolling.

Tap the touch pad to stop auto scrolling.

Auto Scroll Horizontal — Allows you to continuously scroll right or left on the active window.

Move two fingers right or left at a fast pace (from the center of the touch pad to the extreme edge) to trigger horizontal auto scrolling.

Tap the touch pad to stop auto scrolling.

Using Your Studio Laptop

Zoom — Allows you to increase or decrease the

magnification of the screen content. The zoom feature includes:

Pinch — Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the touch pad.

To zoom in:

Move two fingers apart to zoom in on the active window.

To zoom out:

Move two fingers close together to zoom out on the active window.

Rotate — Allows you to rotate the active

content on the screen. The rotate feature includes:

Twist — Allows you to rotate the active content in 90 degree increments using two fingers where one finger is anchored and the other rotates.

Keeping the thumb in place, move the index finger in an arced direction right or left to rotate the selected item 90 degrees clockwise or counterclockwise.

Using Your Studio Laptop

Multimedia Control Keys

The multimedia controls can be accessed using the multimedia control keys on the keyboard.

To use the multimedia controls, press the required key. You can configure the multimedia control keys using the System Setup (BIOS) Utility or the Windows Mobility Center.

System Setup (BIOS) Utility

Press <F2> during POST (Power On Self Test) to enter the System Setup (BIOS) utility.1.

In the 2. Function Key Behavior, select Multimedia Key First or Function Key First.

Multimedia Key First — This is the default option. Press any multimedia key to perform the associated action. For function key, press <Fn> + the required function key.

Function Key First — Press any function key to perform the associated action. For multimedia key, press <Fn> + the required multimedia key.

NOTE: Multimedia Key First option is active only in the operating system.

Windows Mobility Center

Press <1. > <X> to launch the Windows Mobility Center.

In the 2. Function Key Row, select Function Key or Multimedia Key.

Using Your Studio Laptop

Mute the sound Play or pause

Decrease the volume level Play the next track or chapter

Increase the volume level Eject the disc

Play the previous track or chapter

Using Your Studio Laptop

2 3

Display Features

The display panel holds a camera and accompanying dual microphones.

Using Your Studio Laptop

Left digital array microphone — Combines with the right digital array microphone to provide

high quality sound for video chatting and voice recording.

Camera activity light — Indicates if the camera is on or off.

Camera — Built-in camera for video capture, conferencing, and chat.

Right digital array microphone — Combines with the left digital array microphone to provide

high quality sound for video chatting and voice recording.

Display — Your display can vary based on selections you made when purchasing your

computer. For more information about displays, see the

Dell Technology Guide

Using Your Studio Laptop

Removing and Replacing the Battery

WARNING: Using an incompatible battery may increase the risk of fire or explosion. This

computer should only use a battery purchased from Dell. Do not use batteries from other computers.

WARNING: Before removing the battery, shut down the computer, and remove external cables

(including the AC adapter).

To remove the battery:

Shut down the computer and turn it over. 1.

Slide the battery release latch to the side.2.

Slide the battery out of the battery bay. 3.

To replace the battery:

Slide the battery into the battery bay until it clicks into place.

Using Your Studio Laptop

battery

battery bay

battery release latch

Using Your Studio Laptop

12 cm

Using the Optical Drive

CAUTION: Do not use non-standard-size or shape discs (including mini-CDs and mini-DVDs) or

you will damage the drive.

NOTE: Do not move the computer while playing or recording CDs, DVDs, and Blu-ray Discs

(optional).

Place the disc in the center of the disc slot, with the label facing upwards and gently push the disc into the slot. The drive will automatically pull the disc in and begin reading its content.

To eject a disc from the drive, press the eject key on the keyboard (see “Multimedia Control Keys” on page 32).

Using Your Studio Laptop

Software Features

NOTE: For more information about the

features described in this section, see the

Dell Technology Guide

hard drive or at support.dell.com.

FastAccess Facial Recognition

Your computer may have the FastAccess facial recognition feature. This feature helps keep your Dell computer secure by using the unique appearance of your face to verify your identity and automatically supply login information that you would normally enter manually, such as a user ID and password for a Windows account or secure web site.

For more information, click

Start → Programs→ FastAccess.

Productivity and Communication

You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets. You can also edit and view

available on your

digital photographs and images. Check your purchase order for software installed on your computer.

After connecting to the Internet, you can access websites, setup an e-mail account, and upload or download files.

Entertainment and Multimedia

You can use your computer to watch videos, play games, create your own CDs/DVDs, listen to music and Internet radio stations.

You can download or copy pictures and video files from portable devices, such as digital cameras and cell phones. Optional software applications enable you to organize and create music and video files that can be recorded to disc, saved on portable products such as MP3 players and handheld entertainment devices, or played and viewed directly on connected TVs, projectors, and home theater equipment.

Using Your Studio Laptop

Customizing the Desktop

You can customize your desktop to change the appearance, resolution, wallpaper, screensaver, or other features of your desktop.

Windows Vista

Right-click an open area of the desktop.1.

Click 2. Personalize, to open the Personalize appearance and sounds window and learn more about your customization options.

Windows® 7

Right-click an open area of the desktop.1.

Click 2. Personalize, to open the Change the visuals and sounds on your computer window and learn more about your customization options.

Customizing Your Energy Settings

You can use the power options in your operating system to configure the power settings on your computer. The Microsoft® Windows® operating system installed with your Dell computer provides the following default options:

Windows Vista

Dell Recommended• — Offers full performance when you need it and saves power during periods of inactivity.

Power saver• — Saves power on your computer by reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime.

High performance• — Provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance.

Windows

Dell• — Recommended default power plan with Dell enhancements. Offers full performance when you need it and saves power during periods of inactivity.

Balanced • — Offers full performance when you need it and saves power during periods of inactivity.

High performance• — Provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance.

Using Your Studio Laptop

Transferring Information to a New Computer

To transfer information to a new computer:

Windows Vista

NOTE: The following instructions are applicable for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view.

Click 1. Start → Control Panel→ System

and Maintenance→ Welcome Center→ Transfer files and settings.

If the User Account Control window appears, click Continue.

Follow the instructions on the 2. Windows Easy Transfer wizard.

Windows® 7

Click 1. Start → Control Panel.

In the search box, type 2. Transfer and then click Transfer files from another computer.

Follow the instructions on the 3. Windows Easy Transfer wizard.

Using Your Studio Laptop

Backing Up Your Data

It is recommended that you periodically back up files and folders on your computer. To back up files:

Windows Vista

Click 1. Start → Control Panel→ System and Maintenance→ Back Up and Restore Center→ Back up files.

If the User Account Control window appears, click Continue.

NOTE: Certain editions of Windows Vista

provide an option to back up your computer.

Follow the instructions on the 2. Back Up Files wizard.

Windows® 7

Click 1. Start → Control Panel→ System and Security→ Backup and Restore.

Click 2. Set up backup....

Follow the instructions on the 3. Configure Backup wizard.

Free Fall Sensor

Free fall sensor protects your computer hard drive from possible damage, by detecting a free fall state caused by accidentally dropping the computer. When a free fall state is detected, the hard drive is placed in a against damage to the read/write head and possible data loss. Your hard drive returns to normal operation, when the free fall state is no longer detected.

safe state

to protect

Using Your Studio Laptop

Dell Dock

The Dell Dock is a group of icons that provides easy access to frequently-used applications, files, and folders. You can personalize the Dock by:

Adding or removing icons•

Grouping related icons into categories•

Changing the color and location of the Dock•

Changing the behavior of the icons•

Add a Category

Right-click the Dock, click 1. Add→ Category. The Add/Edit Category window is displayed.

Enter a title for the category in the 2. Title field.

Select an icon for the category from the 3. Select an image: box.

Click 4. Save.

Add an Icon

Drag and drop the icon to the Dock or a category.

Remove a Category or Icon

Right-click the category or icon on the Dock 1. and click Delete shortcut or Delete category.

Follow the instructions on the screen.2.

Personalize the Dock

Right-click the Dock and click 1. Advanced

Setting....

Choose the desired option to personalize the 2. Dock.

Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 50 or “Contacting Dell” on page 71.

WARNING: Only trained service personnel

should remove the computer cover. See the

Service Manual

advanced service and troubleshooting instructions.

NOTE: To replace parts, see the

Manual

at support.dell.com for

Service

at support.dell.com.

Beep Codes

Your computer might emit a series of beeps during start-up if there are errors or problems. The series of beeps, called a beep code, identifies a problem. Write down the beep code and contact Dell (see “Contacting Dell” on page 71).

Solving Problems

Beep Code Possible Problem

One Possible motherboard failure -

BIOS ROM checksum failure

Two No RAM detected

NOTE: If you installed or replaced the memory module, ensure that the memory module is seated properly.

Three Possible motherboard failure -

Chipset error

Four RAM read/write failure

Five Real Time Clock failure

Six Video card or chip failure

Seven Processor failure

Eight Display failure

Network Problems

Wireless Connections

If the wireless network connection is lost —

The wireless router is offline or wireless has been disabled on the computer.

Check your wireless router to ensure it is • powered on and connected to your data source (cable modem or network hub).

Ensure that wireless is enabled (see “Enable • or Disable Wireless” on page 12).

Re-establish your connection to the • wireless router (see ”Setting Up a Wireless Connection” on page 15).

Interference may be blocking or interrupting • your wireless connection. Try moving the computer closer to your wireless router.

Wired Connections

If the network connection is lost — The cable

is loose or damaged.

Check the cable to ensure it is plugged in • and not damaged.

Solving Problems

Power Problems

If the power light is off — The computer is

either turned off or is not receiving power.

Reseat the power cable into the power • connector on the computer and the electrical outlet.

If the computer is plugged into a power strip, • ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.

Ensure that the electrical outlet is working • by testing it with another device, such as a lamp.

Check the AC adapter cable connections. • If the AC adapter has a light, ensure that the light on the AC adapter is on.

If the power light is solid white and the computer is not responding — The display may

not be responding. Press the power button until the computer turns off and then turn it back on.

If the power light is blinking white — The computer is in standby mode. Move the mouse or press the power button to resume normal operation.

If you encounter interference that hinders reception on your computer — An unwanted

signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are:

Power, keyboard, and mouse extension cables.•

Too many devices connected to a power strip.•

Multiple power strips connected to the same • electrical outlet.

Solving Problems

Memory Problems

If you receive an insufficient memory message —

Save and close any open files and exit any • open programs you are not using to see if that resolves the problem.

See the software documentation for • minimum memory requirements. If necessary, install additional memory (see the Service Manual at support.dell.com).

Reseat the memory modules (see the • Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory.

If the problem persists, contact Dell (see • “Contacting Dell” on page 71).

If you experience other memory problems —

Run the Dell Diagnostics (see “Dell • Diagnostics” on page 54).

If the problem persists, contact Dell (see • “Contacting Dell” on page 71).

Solving Problems

Lockups and Software Problems

If the computer does not start up — Ensure

that the power cable is firmly connected to the computer and to the electrical outlet.

If a program stops responding —

End the program:

Press <Ctrl><Shift><Esc> simultaneously.1.

Click 2. Applications.

Click the program that is no longer 3. responding

Click 4. End Task.

If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.

NOTE: Software usually includes installation instructions in its documentation or on the CD.

If the computer stops responding or a solid blue screen appears —

WARNING: You might lose data if you are unable to perform an operating system shutdown.

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer.

If a program is designed for an earlier Microsoft® Windows® operating system —

Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments.

Solving Problems

Windows Vista

Click 1. Start → Control Panel→

Programs→ Use an older program with this version of Windows.

In the welcome screen, click 2. Next.

Follow the instructions on the screen.3.

Windows® 7

Click 1. Start .

In the search box, type 2. Use an older

program with this version of Windows and press <Enter>.

Follow the instructions on the 3. Program Compatibility wizard.

If you have other software problems —

Back up your files immediately.•

Use a virus-scanning program to check the • hard drive or CDs.

Save and close any open files or programs • and shut down your computer through the Start menu.

Check the software documentation or • contact the software manufacturer for troubleshooting information:

Ensure that the program is compatible – with the operating system installed on your computer.

Ensure that your computer meets the – minimum hardware requirements needed to run the software. See the software documentation for information.

Ensure that the program is installed and – configured properly.

Verify that the device drivers do not – conflict with the program.

If necessary, uninstall and then reinstall – the program.

Using Support Tools

Dell Support Center

The Dell Support Center helps you find the service, support, and system-specific information you need.

To launch the application, click the icon in the taskbar.

The Dell Support Center home page displays your computer’s model number, service tag, express service code, and service contact information.

The home page also provides links to access:

Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows operating system)

Alerts (technical support alerts relevant to your computer)

Assistance from Dell (Technical Support with DellConnect™, Customer Service, Training and Tutorials, How-To Help with Dell on Call, and Online Scan with PC CheckUp)

About Your System (System Documentation, Warranty Information, System Information, Upgrades & Accessories)

For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com.

Using Support Tools

System Messages

If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue.

NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Dell Technology Guide available on your hard drive or at support.dell.com or see “Contacting Dell” on page 71 for assistance.

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support — The computer failed to complete

the boot routine three consecutive times for the same error. Contact Dell (see “Contacting Dell” on page 71).

CMOS checksum error — Possible motherboard failure or RTC battery low. Replace the battery (see the Service Manual at support.dell.com/manuals) or contact Dell (see “Contacting Dell” on page 71).

CPU fan failure — CPU fan has failed. Replace the CPU fan (see the Service Manual at support.dell.com).

Using Support Tools

Hard-disk drive failure — Possible hard-disk drive failure during POST. Contact Dell (see “Contacting Dell” on page 71).

Hard-disk drive read failure — Possible harddisk drive failure during HDD boot test. Contact Dell (see “Contacting Dell” on page 71).

Keyboard failure — Keyboard failure or loose cable.

To replace the keyboard (see the Service Manual at support.dell.com).

No boot device available — No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists.

If the hard drive is your boot device, ensure • that the cables are connected and that the drive is installed properly and partitioned as a boot device.

Enter system setup and ensure that the boot • sequence information is correct (see the Dell Technology Guide available on your hard drive or at support.dell.com).

No timer tick interrupt — A chip on the system board might be malfunctioning or there might be a system board failure (see “Contacting Dell” on page 71).

Using Support Tools

USB over current error — Disconnect the USB device. Your USB device needs more power for it to function properly. Use an external power source to connect the USB device, or if your device has two USB cables, connect both of them.

CAUTION - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem — S.M.A.R.T error, possible hard drive

failure. Contact Dell (see “Contacting Dell” on page 71).

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To start the Hardware Troubleshooter:

Click 1. Start → Help and Support.

Type 2. hardware troubleshooter in the search field and press <Enter> to start the search.

In the search results, select the option that 3. best describes the problem and follow the remaining troubleshooting steps.

Using Support Tools

Dell Diagnostics

If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 48 and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTE: Dell Diagnostics works only on Dell computers.

NOTE: The is optional and may not ship with your computer.

See the System Setup section in the Service Manual to review your computer’s configuration information, and ensure that the device that you want to test displays in the system setup program and is active.

Start the Dell Diagnostics from your hard drive or from the

Drivers and Utilities

disc

disc.

Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 71).

Ensure that the computer is connected to an 1. electrical outlet that is known to be working properly.

Turn on (or restart) your computer.2.

When the DELL3. immediately. Select Diagnostics from the boot menu and press <Enter>.

This may invoke the Pre-Boot System Assessment (PSA) on your computer.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

™

logo appears, press <F12>

Using Support Tools

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the

and Utilities

disc.

If PSA is invoked:

The PSA will start running tests.a.

If the PSA completes successfully, the b. following message is displayed: “No

problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).”

Drivers

If you are experiencing memory issues, c. press <y>, otherwise press <n>. The following message is displayed:

“Booting Dell Diagnostic Utility Partition. Press any key to continue.”

Press any key to go to the d. Choose An Option window.

If PSA is not invoked:

Press any key to start the Dell Diagnostics from the diagnostic utility partition on your hard drive and to go to the Choose An Option window.

Using Support Tools

Select the test you want to run.4.

If a problem is encountered during a test, 5. a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 71).

NOTE: The Service Tag for your computer is displayed at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

When the tests are complete, close the test 6. screen to return to the Choose An Option window.

To exit the Dell Diagnostics and restart the 7. computer, click Exit.

Starting Dell Diagnostics From the Drivers and Utilities Disc

Insert the1.

Shut down and restart the computer. 2. When the DELL logo appears, press <F12> immediately.

When the boot device list appears, highlight 3. CD/DVD/CD-RW and press <Enter>.

Drivers and Utilities

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

disc.

Using Support Tools

Select the 4. Boot from CD-ROM option from the menu that appears and press <Enter>.

Type 5. 1 to start the CD menu and press <Enter> to proceed.

Select 6. Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

Select the test you want to run. 7.

If a problem is encountered during a test, 8. a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 71).

NOTE: The Service Tag for your computer is displayed at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell.

When the tests are complete, close the test 9. screen to return to the Choose An Option window.

To exit the Dell Diagnostics and restart the 10. computer, click Exit.

Remove the11.

Drivers and Utilities

disc.

Restoring Your Operating System

You can restore your operating system in the following ways:

System • Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files.

Dell Datasafe Local Backup returns your • hard drive to either the operating state it was in when you purchased the computer or restores your operating system while preserving your data files. Use this option if System Restore did not resolve your problem.

If you received an Operating System disc • with your computer, you can use it to restore your operating system. However, using the Operating System disc also deletes all data on the hard drive. Use the disc only if System Restore did not resolve your operating system problem.

Restoring Your Operating System

System Restore

The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible.

CAUTION: Make regular backups of your data files. System Restore does not monitor your data files or recover them.

NOTE: The procedures in this document are

applicable for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view.

Starting System Restore

Click 1. Start .

In the 2. Start Search box, type System Restore and press <Enter>.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.

Click 3. Next and follow the instructions on the screen.

In the event that System Restore did not resolve the issue, you may undo the last system restore.

™

Restoring Your Operating System

Undoing the Last System Restore

NOTE: Before you undo the last system

restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

Click 1. Start .

In the 2. Start Search box, type System Restore and press <Enter>.

Click 3. Undo my last restoration and click Next.

Dell DataSafe Local Backup

NOTE: Dell DataSafe Local Backup may not

be available in all regions.

Dell DataSafe Local Backup is a backup and recovery application that can restore your computer if you lose data due to a virus attack, accidentally delete critical files or folders, or if the hard drive crashes.

This application allows you to:

Restore files and folders.•

Restore your hard drive to the operating • state it was in when you purchased your computer, without erasing the existing personal files and data.

Restoring Your Operating System

To schedule backups:

Double-click the Dell DataSafe Local icon 1.

on the taskbar.

Choose 2. Full System Backup to create and schedule automatic backup of all the data in your computer.

To restore data:

Turn off your computer.1.

Remove any recently added internal 2. hardware and disconnect devices such as a USB drive, printer, and so on.

NOTE: Do not disconnect the display, keyboard, mouse, and the power cable.

Turn on your computer.3.

When the DELL logo appears, press <F8> 4. several times to access the Advanced Boot

Options window.

NOTE: If you wait too long and the

operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

Select 5. Repair Your Computer.

Select 6. Dell Factory Image Recovery and DataSafe Options and follow the instructions on the screen.

NOTE: The duration of the restoration process depends on the amount of data to be restored.

NOTE: For more information, see the knowledge base article 353560 at support.dell.com.

Restoring Your Operating System

Operating System Reinstallation

Before You Begin

If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback.

To roll back a device driver:

Click 1. Start .

Right-click 2. Computer.

Click 3. Properties→ Device Manager.

Right-click the device for which the new 4. driver was installed, and click Properties.

Click the 5. Drivers tab→ Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver. See “System Restore” on page 59.

CAUTION: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.

To reinstall Windows, you need the following:

Dell•

Operating System

Dell•

Drivers and Utilities

NOTE: The contains drivers that were installed during the assembly of the computer. Use the Dell required drivers. Depending on the region from which you ordered your computer, or whether you requested the disc, the Dell

Drivers and Utilities System

computer.

Drivers and Utilities

disc may not ship with your

disc

disc to load any

disc and

Operating

disc

Restoring Your Operating System

Reinstalling Microsoft Windows

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.

Save and close any open files and exit any 1. open programs.

Insert the 2.

Click 3. Exit if the Install Windows message appears.

Restart the computer.4.

When the DELL logo appears, press <F12> 5. immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

Operating System

disc.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

When the boot device list appears, highlight 6. CD/DVD/CD-RW Drive and press <Enter>.

Press any key to 7. Boot from CD-ROM. Follow the instructions on the screen to complete the installation.

Getting Help

If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

See “Solving Problems” on page 1. 44 for information and procedures that pertain to the problem your computer is experiencing.

See the 2.

Dell Technology Guide

troubleshooting information.

See “Dell Diagnostics” on page 3. 54 for procedures on how to run Dell Diagnostics.

Fill out the “Diagnostic Checklist” on 4. page 70.

Use Dell’s extensive suite of online services 5. available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See “Online Services” on page 66 for a more extensive list of Dell Support online.

for more

If the preceding steps have not resolved the 6. problem, see “Before You Call” on page 69.

NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.

NOTE: Dell’s Express Service Code system may not be available in all countries.

When prompted by Dell’s automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

NOTE: Some of the services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

Getting Help

Technical Support and Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 69 and then see the contact information for your region or go to

support.dell.com.

DellConnect

DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.

Getting Help

Online Services

You can learn about Dell products and services on the following websites:

www.dell.com•

www.dell.com/ap• (Asian/Pacific countries

only)

www.dell.com/jp• (Japan only)

www.euro.dell.com• (Europe only)

www.dell.com/la• (Latin American and

Caribbean countries)

www.dell.ca• (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites

support.dell.com•

support.jp.dell.com• (Japan only)

support.euro.dell.com• (Europe only)

supportapj.dell.com• (Asia Pacific only)

Dell Support e-mail addresses

mobile_support@us.dell.com•

support@us.dell.com•

la-techsupport@dell.com• (Latin America and

Caribbean countries only)

apsupport@dell.com• (Asian/Pacific countries only)

Dell Marketing and Sales e-mail addresses

apmarketing@dell.com• (Asian/Pacific

countries only)

sales_canada@dell.com• (Canada only)

Anonymous file transfer protocol (FTP)

ftp.dell.com•

Getting Help

Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call your region, see “Contacting Dell” on page 71.

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see “Contacting Dell” on page 71.

Product Information

If you need information about additional products available from Dell, or if you would like to place an order, visit www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see “Contacting Dell” on page 71.

Getting Help

Returning Items for Repair Under Warranty or for Credit

Prepare all items being returned, whether for repair or credit, as follows:

NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive(s) and on any other storage device in the product. Remove any and all confidential, proprietary and personal information, as well as removable media, such as CDs and ExpressCards. Dell is not responsible for any of your confidential, proprietary or personal information; lost or corrupted data; or damaged or lost removable media that may be included with your return.

Call Dell to obtain a Return Material 1. Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number to call for your region, see “Contacting Dell” on page 71.

Include a copy of the invoice and a letter 2. describing the reason for the return.

Include a copy of the Diagnostics Checklist (see 3. “Diagnostic Checklist” on page 70), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see “Dell Diagnostics” on page 54).

Include any accessories that belong with the 4. item(s) being returned (power cables, software, guides, and so on) if the return is for credit.

Pack the equipment to be returned in the 5. original (or equivalent) packing materials.

NOTE: You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.

NOTE: Returns that are missing any of the preceding requirements will be refused at Dell’s receiving dock and returned to you.

Getting Help

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-

support telephone system direct your call more efficiently. You may also be asked for your Service Tag.

Locating Your Service Tag

The Service Tag for your computer can be found on a label at the bottom of your computer.

Service tag

Getting Help

Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.

Diagnostic Checklist

Name:•

Date:•

Address:•

Phone number:•

Service Tag (bar code on the back or bottom • of the computer):

Express Service Code:•

Return Material Authorization Number (if • provided by Dell support technician):

Operating system and version:•

Devices:•

Expansion cards:•

Are you connected to a network? Yes /No•

Network, version, and network adapter:•

Programs and versions:•

Getting Help

See your operating system documentation to determine the contents of the computer’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.

Error message, beep code, or diagnostic • code:

Description of problem and troubleshooting • procedures you performed:

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephonebased support and service options. Availability varies by country and product, and some services may not be available in your area.

To contact Dell for sales, technical support, or customer service issues:

Visit 1. www.dell.com/contactdell.

Select your country or region. 2.

Select the appropriate service or support link 3. based on your requirement.

Choose the method of contacting Dell that is 4. convenient for you.

Finding More Information and Resources

If you need to: See:

reinstall your operating system the

run a diagnostic program for your computer, reinstall laptop system software, or update drivers for your computer, and readme files

learn more about your operating system, maintaining peripherals, RAID, Internet, Bluetooth®, networking, and e-mail

upgrade your computer with new or additional memory, like a new hard drive

reinstall or replace a worn or defective part

Operating System

the

Drivers and Utilities

NOTE: Drivers and documentation updates can be found at support.dell.com.

the

Dell Technology Guide

hard drive or at support.dell.com/manuals.

the Service Manual at support.dell.com/

manuals

NOTE: In some countries, opening and

replacing parts of your computer may void your warranty. Check your warranty and return policies before working inside your computer.

disc

available on your

If you need to: See:

find safety best practices information for your computer review Warranty information, Terms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement

find your Service tag/Express Service Code — You must use the service tag to identify your computer on support.dell.com or to contact technical support

find drivers and downloads

access technical support and product help

check on your order status for new purchases

find solutions and answers to common questions

locate information for last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.

the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at

www.dell.com/regulatory_compliance

the back or bottom of your computer

the Dell Support Center. To launch the Dell Support Center, click the icon in the taskbar.

support.dell.com

Finding More Information and Resources

Specifications

This section provides information that you may need when setting up, updating drivers for, and upgrading your computer.

NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start → Help and Support and select the option to view information about your computer.

System Model Studio 1450 Studio 1457 Studio 1458

Computer Information

System chipset Intel GM45 Intel PM55 Intel HM55

Data bus width 64 bits

Processor address bus width

DRAM bus width dual channel (2)

Flash EPROM 2 MB 4 MB 4 MB

32 bits

64-bit buses

dual channel (2) 64-bit buses

Specications

System Model Studio 1450 Studio 1457 Studio 1458

Processor

Type Intel® Core™2 Duo

Intel Pentium® Dual-Core

Intel Celeron® Dual-Core

Intel Celeron

L1 cache 64 KB

(32 KB for each core)

L2 cache 2 MB, 3 MB, or 6 MB

(Intel® Core™2 Duo) 1 MB (Intel Pentium® Dual-Core, Intel Celeron® Dual-Core, Intel Celeron)

L3 cache upto 8 MB (6 MB/720

Intel® Core™ i7-720QM

Intel Core i7-820QM

256 KB (64 KB for each core)

1 MB (256 KB for each core)

QM, 8 MB/820 QM)

Intel® Core™ i7

Intel Core i5

Intel Core i3

128 KB (64 KB for each core)

512 KB (256 KB for each core)

up to 4 MB

Specications

AC Adapter

65 W (E-Series) — Studio 1450 and 1458

Dimensions

Height 16 mm (0.6 inches)

Width 66 mm (2.6 inches)

Depth 127 mm (5.0 inches)

Weight (with cables) 0.29 kg (0.64 lb)

65 W (D-Series) — Studio 1450

Dimensions

Height 27.2 mm (1.0 inches)

Width 57.8 mm (2.2 inches)

Depth 137.2 mm (5.4 inches)

Weight (with cables) 0.36 kg (0.79 lb)

AC Adapter

90 W (D-Series) — Studio 1450

Dimensions

Height 34.2 mm (1.3 inches)

Width 60.8 mm (2.3 inches)

Depth 153.4 mm (6.0 inches)

Weight (with cables) 0.46 kg (1.01 lb)

90 W (E-Series) — Studio 1450 and 1457

Dimensions

Height 16 mm (0.6 inches)

Width 70 mm (2.8 inches)

Depth 147 mm (5.8 inches)

Weight (with cables) 0.29 kg (0.64 lb)

Specications

AC Adapter

65 W (Auto Air Adapter) — Studio 1450, 1457, and 1458

Dimensions

Height 15 mm (0.5 inches)

Width 66 mm (2.6 inches)

Depth 127 mm (5.0 inches)

Weight (without cables)

0.26 kg (0.57 lb)

AC Adapter

Input voltage 100–240 VAC

Input current 1.5 A

Input frequency 50–60 Hz

Output power 65 W or 90 W

Output current

65W 4.34 A (maximum at

4-second pulse)

3.34 A (continuous)

90W 5.62 A (maximum at

4-second pulse)

4.62A (continuous)

Rated output voltage 19.5 +/- 1 VDC

Specications

Memory

Connectors two user-accessible

SODIMM connectors

Type 1067 MHz SODIMM

DDR3 (Studio 1450)

1333 MHz SODIMM DDR3 (Studio 1457)

1066 MHz SODIMM DDR3 (Studio 1458)

Capacities 1 GB, 2 GB, 3 GB,

4 GB, 5 GB, 6 GB, and 8 GB

Minimum 1 GB (single channel)

Maximum 8 GB (dual channel)

Express Card

Cards supported ExpressCard/34

(34 mm) 1.5 V and

3.3 V

Connector size 26 pins

Controller Intel ICH9M

(Studio 1450)

Intel PM55 (Studio 1457)

Intel HM55 (Studio 1458)

Specications

Media

Drive CD/DVD writer (Dual

Layer DVD+/-RW Drive) Blu-ray Disc™ (optional)

8-in-1 Memory Card Reader

Card controller Realtek RTS5159

Card connector 8-in-1 combo single

slot

Communications

Modem (optional) External V.92 56K

USB modem

Modem controller Hardware modem

Modem interface Universal Serial Bus

(USB)

Network adapter 10/100/1000 Ethernet

LAN on system board

Wireless WPAN with

Bluetooth® wireless technology, internal WWAN, and WLAN with WiFi bgn

Specications

Video

TV support HDMI 1.2

(Studio 1450)

HDMI 1.3 (Studio 1457 and 1458)

LCD interface Low Voltage

Differential Signaling (LVDS)

Discrete

Video Type Integrated on system

board

Video controller ATI Mobility Radeon

HD 4530

ATI Mobility Radeon HD 5450

Video memory 256/512/1024 MB

GDDR3 technology

Video

UMA

Video type Integrated on system

board (Studio 1450 and 1458)

Video controller Integrated GMA

4500MHD (Studio

1450)

Intel® GMA HD (Studio 1458)

Video memory Up to 358 MB of

shared memory (Studio 1450)

Up to 1.7 GB of shared memory (Studio 1458)

Specications

Audio

Audio type 5.1 channel High

Definition Audio with SRS Premium Sound™

Audio controller Realtek ALC665 High

Definition Audio codec

Stereo conversion 24-bit (analog-to-

digital and digital-toanalog)

Internal interface Intel High Definition

Audio

Speaker two 6-ohm speakers

Volume controls software program

menus or multimedia keys

Connectors

Audio one microphone

connector, two stereo headphone/speaker connectors

Mini-Card one full Mini-Card

and one half MiniCard slots

Network adapter RJ45 connector

eS ATA one seven-pin/

four-pin eSATA/USB combo connector

USB two 4-pin USB 2.0-

compliant connectors

HDMI one 19-pin connector

VGA one 15-pin connector

Specications

Display

Type 14.0 inch HD with TrueLife

LED

14.0 inch HD+ with TrueLife LED

Dimensions:

Height 173.95 mm (6.85 inches)

Width 309.4 mm (12.2 inches)

Diagonal 356 mm (14.0 inches)

Maximum resolution:

HD with TrueLife

HD+ with TrueLife

Refresh rate 60 Hz

Operating angle 0° (closed) to 140°

1366 x 768

1600 x 900

Display

Viewing angles:

Horizontal ±40° (HD and HD+ with

TrueLife)

Vertical +15°/–30° (HD and HD+

with TrueLife)

Pixel pitch:

HD with TrueLife

HD+ with TrueLife

Controls brightness can be

0.2265 mm

0.1935 mm

controlled through keyboard shortcuts (see the

Dell Technology Guide

for more information)

Specications

Keyboard (Backlit)

Number of keys

Layout QWERTY/AZERTY/Kanji

86 (U.S. and Canada); 87 (Europe); 90 (Japan); 87 (Brazil)

Camera

Pixel 2.0 megapixel

Video resolution

Diagonal viewing angle

320 x 240 ~1280 x 1024 (640 x 480 at 30 fps)

66°

Touch Pad

X/Y position resolution (graphics table mode)

Size

Width 81.0 mm (3.19 inches) sensor-

Height 42.0 mm (1.65 inches)

240 cpi

active area

rectangle

Specications

Battery

Type 6-cell/9-cell smart

lithium ion

Depth 60.4 mm (2.38 inches)

Height 20.3 mm (0.80 inches)

(6-cell)

39.2 mm (1.54 inches) (9-cell)

Width 273 mm (10.7 inches)

Weight 0.33 kg (0.72 lb) (6-cell)

0.48 kg (1.05 lb) (9-cell)

Voltage 11.1 VDC (6/9-cell)

Charge time (approximate)

4 hours (when the computer is turned off)

Battery

Operating time Varies depending on

operating conditions and can be significantly reduced under certain power-intensive conditions.

See the

Dell

Technology Guide

more information

Life span (approximate)

Temperature range:

Operating 0° to 35°C (32° to 95°F)

Storage –40° to 65°C (–40° to

Coin-cell battery CR-2032

300 discharge/charge cycles

149°F)

for

Specications

Physical

Height 24.8 mm to 38.6 mm

(0.98 inches to 1.52 inches)

Width 240.0 mm (9.44 inches)

Depth 336 mm (13.23 inches)

Weight (with 6-cell battery) configurable to less than

2.38 kg (5.25 lb)

Computer Environment

Relative humidity (maximum):

Operating 10% to 90%

(noncondensing)

Storage 5% to 95%

(noncondensing)

Altitude (maximum):

Operating –15.2 to 3048 m

(–50 to 10,000 ft)

Storage –15.2 to 10,668 m

(–50 to 35,000 ft)

Airborne contaminant level

G2 or lower as defined by ISAS71.04-1985

Specications

Computer Environment

Temperature range:

Operating 0° to 35°C (32° to

95°F)

Storage –40° to 65°C

(–40° to 149°F)

Maximum vibration (using a random-vibration spectrum that simulates user environment):

Operating 0.66 GRMS

Non-Operating 1.30 GRMS

Computer Environment

Maximum shock (for operating – measured with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; for nonoperating – measured with hard drive in head-parked position and a 2-ms half-sine pulse):

Operating 110 GRMS

Non-Operating 160 GRMS

Appendix

Information for NOM, or Official Mexican Standard (only for Mexico)

The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM):

Importer:

Dell México S.A. de C.V. Paseo de la Reforma 2620 – Flat 11° Col. Lomas Altas 11950 México, D.F.

Laptops

Regulatory model number Voltage Frequency

P03G 100-240 VAC 50-60 Hz 1.5 A 3.34 A/4.62 A

For details, read the safety information that shipped with your computer.

For additional safety best practices information, see the Regulatory Compliance Homepage at

www.dell.com/regulatory_compliance.

Electricity consumption Output intensity

Index

airflow, allowing 5

backups

creating 42

calling Dell 69

CDs, playing and creating 39

computer capabilities 39

computer, setting up 5

Contacting Dell online 71

customer service 65

customizing

your desktop 39

damage, avoiding 5

data, backing up 41

DataSafe Local Backup 60

DellConnect 65

Dell Diagnostics 54

Dell Support Center 50

Dell Technology Guide

for further information 72

Diagnostic Checklist 70

disc drive

supported disc sizes 38

discs

ejecting 38

using 38

Index

drivers and downloads 73

DVDs, playing and creating 39

e-mail addresses

for technical support 66

expansion bus 79

finding more information 72

FTP login, anonymous 66

hardware problems

diagnosing 53

Hardware Troubleshooter 53

help

getting assistance and support 64

Internet connection 14

ISP

Internet Service Provider 14

memory problems

solving 47

network connection

fixing 45

network speed

testing 45

power problems, solving 46

power strips, using 6

Index

problems, solving 44

products

information and purchasing 67

reinstalling Windows 58

resources, finding more 72

restoring data 61

setup, before you begin 5

shipping products

for return or repair 68

SIM 10

software features 39

software problems 48

solving problems 44

specifications 74

support e-mail addresses 66

support sites

worldwide 66

System Messages 51

System Restore 58

USB PowerShare 24

ventilation, ensuring 5

warranty returns 68

Windows, reinstalling 58

Windows Vista

Program Compatibility Wizard 48

reinstalling 63

wireless network connection 45

0KWJH0A01

Printed in the U.S.A.

www.dell.com | support.dell.com

Dell P03G User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Setting Up Your Studio Laptop

Before Setting Up Your Computer

Connect the AC Adapter

Connect the Network Cable (Optional)

Press the Power Button

Set Up Microsoft Windows

Install the SIM Card (Optional)

Enable or Disable Wireless (Optional)

Connect to the Internet (Optional)

Using Your Studio Laptop

Right Side Features

Left Side Features

Computer Base and Keyboard Features

Touch Pad Gestures

Multimedia Control Keys

Display Features

Removing and Replacing the Battery

Using the Optical Drive

Software Features

Free Fall Sensor

Dell Dock

Solving Problems

Beep Codes

Network Problems

Power Problems

Memory Problems

Lockups and Software Problems

Using Support Tools

Dell Support Center

System Messages

Hardware Troubleshooter

Dell Diagnostics

Restoring Your Operating System

System Restore

Dell DataSafe Local Backup

Operating System Reinstallation

Getting Help

Technical Support and Customer Service

DellConnect

Online Services

Automated Order-Status Service

Product Information

Returning Items for Repair Under Warranty or for Credit

Before You Call

Contacting Dell

Finding More Information and Resources

Specifications

Appendix

Information for NOM, or Official Mexican Standard (only for Mexico)

Index