Dell OptiPlex FN389, OptiPlex 755, OptiPlex 755 DCTR, OptiPlex 755 DCNE, OptiPlex 755 DCSM Quick Reference Manual

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Dell™ OptiPlex™ 755

Quick Reference Guide

Models DCTR, DCNE, DCSM, and DCCY

www.dell.com | support.dell.com

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Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, OptiPlex, Inspiron, Dimension, Latitude, Dell

Precision, DellNet, TravelLite, OpenManage, PowerVault, Axim, PowerEdge, PowerConnect, PowerApp, and StrikeZone are trademarks of Dell Inc.; Intel, Pentium, SpeedStep, and Celeron are

registered trademarks and Core and vPro are trademarks of Intel Corporation in the U.S and other countries; Microsoft, MS-DOS, W indows, Windows V ista, and the W indows V ista Start button are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries; IBM is a registered trademark of International Business Machines Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agenc y. As an ENERGY ST AR partner, Dell Inc. has determined that this product meets the ENERGY ST AR guidelines for ener gy eff iciency .

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Models: DCTR, DCNE, DCSM, and DCCY

July 2007 FN389 Rev. A00

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Contents

Finding Information . . . . . . . . . . . . . . . . . . . . 5

Setting Up Your Computer

. . . . . . . . . . . . . . . . 10

Set Up Your Keyboard and Mouse Set Up Your Monitor Power Connections

Before You Begin

Recommended Tools

. . . . . . . . . . . . . . . . . . . . 13

. . . . . . . . . . . . . . . . 12

. . . . . . . . . . . . . . . . 13

Turning Off Your Computer Before Working Inside Your Computer

Mini Tower Computer

System Views

. . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . 16

Removing the Computer Cover Inside Your Computer

. . . . . . . . . . . . . . . 24

System Board Components Jumper Settings

. . . . . . . . . . . . . . . . . . 26

. . . . . . . . . 11

. . . . . . . . . . . . . 13

. . . . . . . 14

. . . . . . . . . . . 22

. . . . . . . . . . . . 25

Desktop Computer

Small Form Factor Computer

. . . . . . . . . . . . . . . . . . . . 27

System Views

. . . . . . . . . . . . . . . . . . . . 27

Removing the Computer Cover Inside Your Computer System Board Components Jumper Settings

System Views

. . . . . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . 33

. . . . . . . . . . . . 35

. . . . . . . . . . . . . . . . . . 36

. . . . . . . . . . . . . . 37

Removing the Computer Cover

. . . . . . . . . . . 32

. . . . . . . . . . . 43

Contents 3

Page 4

Inside Your Computer . . . . . . . . . . . . . . . . 44

System Board Components Jumper Settings

. . . . . . . . . . . . . . . . . . 47

. . . . . . . . . . . . . 46

Ultra Small Form Factor Computer

System Views

. . . . . . . . . . . . . . . . . . . . 48

Removing the Computer Cover Inside Your Computer Cable Cover (Optional)

System Board Components

Jumper Settings

Solving Problems

. . . . . . . . . . . . . . . . . . . . 61

Dell Diagnostics System Lights

. . . . . . . . . . . . . . . . . . . . 65

Diagnostic Lights Beep Codes

. . . . . . . . . . . . . . . . . . . . . 70

. . . . . . . . . . . . . . . . 56

. . . . . . . . . . . . . . . 57

. . . . . . . . . . . . . . . 59

. . . . . . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . . 61

. . . . . . . . . . . . . . . . . . 66

. . . . . . . . . . . 48

. . . . . . . . . . . 55

Resolving Software and Hardware Incompatibilities

Restoring Your Operating System Using Microsoft

. . . . . . . . . . . . . . . . . . 72

. . . . . . . . . 73

Windows System Restore . . . . 73

Using Dell™ PC Restore and Dell Factory Image Restore

Using the Drivers and Utilities Media Reinstalling Drivers and Utilities

. . . . . . . . . . . . . . . . . . . 75

. . . . . . . 78

. . . . . . . . . . 79

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

4 Contents

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Finding Information

NOTE: Some features or media may be optional and may not ship with your

computer. Some features or media may not be available in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

• Desktop System Software (DSS)

Drivers and Utilities Media

NOTE: The Drivers and Utilities media may

be optional and may not ship with your computer.

Documentation and drivers are already installed on your computer. You can use the media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 79), to run the Dell Diagnostics (see "Dell Diagnostics" on page 61).

Readme files may be included on your media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.

NOTE: Drivers and documentation updates

can be found at support.dell.com.

Quick Reference Guide 5

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What Are You Looking For? Find It Here

• How to set up my computer

• How to run the Dell Diagnostics

• Error codes and diagnostic lights

• Tools and utilities

• How to set up a printer

• How to troubleshoot and solve problems

• How to remove and install parts

• Warranty information

• Terms and Conditions (U.S. only)

• Safety instructions

Owner’s Manual

NOTE: This document may be optional and

may not ship with your computer.

NOTE: This document is available as a PDF

at support.dell.com.

Dell™ Product Information Guide

• Regulatory information

• Ergonomics information

• End User License Agreement

• How to remove and replace parts

• Specifications

• How to configure system settings

• How to troubleshoot and solve problems

Dell™ OptiPlex™ User’s Guide

Microsoft Windows Help and Support Center

Click

Start Support Guides

Click the computer.

→

Dell User and System

→

System Guides

User’s Guide

→

Help and

for your

6 Quick Reference Guide

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What Are You Looking For? Find It Here

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft® Windows® License

These labels are located on your computer.

• Use the Service Tag to identify your computer when you use

support.dell.com

or contact support.

• Enter the Express Service Code to direct your call when contacting support.

NOTE: As an increased security measure,

the newly designed Microsoft Windows license label incorporates a missing portion or "hole" to discourage removal of the label.

Quick Reference Guide 7

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What Are You Looking For? Find It Here

• Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions

• Community — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and order status, warranty, and repair information

• Service and support — Service call status and support history, service contract, online discussions with technical support

• Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer

Dell Support Website — support.dell.com

NOTE: Select your region or business

segment to view the appropriate support site.

• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

• Downloads — Certified drivers, patches, and software updates

• Desktop System Software (DSS)— If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for processors, optical drives, USB devices, and so on. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

To download Desktop System Software:

Go to

support.dell.com

and click

Drivers & Downloads.

Enter your Service Tag or Product Type

and Product Model, and click

Scroll to

Utilities Software

Select click

System and Configuration

→

Dell Notebook System

and click

Download Now

Drivers & Downloads

and

NOTE: The support.dell.com user interface

may vary depending on your selections.

8 Quick Reference Guide

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What Are You Looking For? Find It Here

• How to use Windows XP

• How to work with programs and files

• How to personalize my desktop

• How to reinstall my operating system

Windows Help and Support Center

To access Windows Help and Support:

• In Windows XP, click

Help and Support

Start and click

• In Windows Vista™, click the Windows Vista Start button

Help and Support

click

Type a word or phrase that describes

and

your problem, and then click the arrow icon.

Click the topic that describes your problem.

Follow the instructions on the screen.

Operating System Media

NOTE: The Operating System media may be

optional and may not ship with your computer.

The operating system is already installed on your computer. To reinstall your operating system, use the Operating System media. See "Restoring Your Operating System" in your User’s Guide or Owner’s Manual.

Quick Reference Guide 9

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What Are You Looking For? Find It Here

After you reinstall your operating system, use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer.

Your operating system product key label is located on your computer.

NOTE: The color of your CD varies based

on the operating system you ordered.

Setting Up Your Computer

CAUTION: Before performing any of the procedures in this section, follow the

safety instructions in Product Information Guide.

NOTICE: If your computer has an expansion card installed (such as a modem

card), connect the appropriate cable to the card, not to the connector on the back panel.

NOTICE: To help allow the computer to maintain proper operating temperature,

ensure that you do not place the computer too close to a wall or other storage compartment that might prevent air circulation around the chassis. See your Product Information Guide for more information.

NOTE: Before you install any devices or software that did not ship with your

computer, read the documentation that came with the device or software, or contact the vendor to verify that the device or software is compatible with your computer and operating system.

You must complete all the steps to properly set up your computer. See the appropriate figures that follow the instructions.

NOTICE: Do not attempt to operate a PS/2 mouse and a USB mouse simultaneously.

Connect the keyboard and mouse.

NOTICE: Do not connect a modem cable to the network adapter connector.

Voltage from telephone communications can cause damage to the network adapter

Connect the modem or network cable.

Insert the network cable, not the telephone line, into the network connector. If you have an optional modem, connect the telephone line to the modem.

10 Quick Reference Guide

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Connect the monitor.

Align and gently insert the monitor cable to avoid bending connector pins. Tighten the thumbscrews on the cable connectors.

NOTE: Some monitors have the video connector underneath the back of the

screen. See the documentation that came with your monitor for its connector locations.

Connect the speakers.

Connect power cables to the computer, monitor, and devices and connect the other ends of the power cables to electrical outlets.

NOTICE: To avoid damaging a computer with a manual voltage-selection switch,

set the switch for the voltage that most closely matches the AC power available in your location.

NOTICE: In Japan, the voltage selection switch must be set to the 115-V position

even though the AC power available in Japan is 100 V.

Verify that the voltage selection switch is set correctly for your location.

Your computer has a manual voltage-selection switch. Computers with a voltage selection switch on the back panel must be manually set to operate at the correct operating voltage.

Set Up Your Keyboard and Mouse

Quick Reference Guide 11

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Set Up Your Monitor

Power Connections

12 Quick Reference Guide

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Before You Begin

This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist:

• You have performed the steps in "Turning Off Your Computer" on page 13 and "Mini Tower Computer" on page 16.

• You have read the safety information in your Dell™

Product Information

Guide.

• A component can be replaced by performing the removal procedure in reverse order.

Recommended Tools

The procedures in this document may require the following tools:

• Small flat-blade screwdriver

• Phillips screwdriver

• Flash BIOS update program floppy disk or CD

Turning Off Your Computer

NOTICE: To avoid losing data, save and close all open files and exit all open

programs before you turn off your computer.

Shut down the operating system:

Save and close all open files and exit all open programs.

In the Microsoft® Windows® XP operating system

Down

→

Shut down

In the Microsoft® Windows Vista™ operating system,

Windows Vista Start Button , in the lower-left corner of the desktop, click the arrow in the lower-right corner of the Start menu as shown below, and then click

The computer turns off after the operating system shutdown process is complete.

, click

Start→

Shut

click the

Shut Down

Quick Reference Guide 13

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NOTICE: Ensure that the computer and all attached devices are turned off. If your

computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 4 seconds to turn them off.

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

CAUTION: Handle components and cards with care. Do not touch the components

or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

NOTICE: Only a certified service technician should perform repairs on your

computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief

loop, not on the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

NOTICE: To avoid damaging the computer, perform the following steps before you

begin working inside the computer.

Turn off your computer.

If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

NOTICE: To disconnect a network cable, first unplug the cable from your computer

and then unplug it from the network wall jack.

Disconnect all telephone or network cables from the computer.

Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.

If applicable, remove the computer stand (for instructions, see the documentation that came with the stand) and the cable cover, if attached (see "Cable Cover (Optional)" on page 57).

14 Quick Reference Guide

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CAUTION: To guard against electrical shock, always unplug your computer from

the electrical outlet before removing the cover.

Remove the computer cover.

• For a mini tower computer, see "Removing the Computer Cover" on

page 22.

• For a desktop computer, see "Removing the Computer Cover" on

page 32.

• For a small form factor computer, see "Removing the Computer

Cover" on page 43.

• For an ultra small form factor computer, see "Removing the Computer

Cover" on page 55.

NOTICE: Before touching anything inside your computer, ground yourself by

touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.

Quick Reference Guide 15

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Mini Tower Computer

System Views

Front View

5 6

1 5.25-inch drive

bay

2 5.25-inch drive

bay

16 Quick Reference Guide

Can contain an optical drive. Insert a CD or DVD (if supported) into this drive.

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3 3.5-inch drive

bay

Can contain an optional floppy drive or optional media card reader.

4 USB 2.0

connectors (2)

Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see your online User’s Guide for more information on booting to a USB device).

It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

5 LAN indicator

light

This light indicates that a LAN (local area network) connection is established.

6 diagnostic lights Use the lights to help you troubleshoot a computer problem

based on the diagnostic code. For more information, see "Diagnostic Lights" on page 66.

7 power button Press this button to turn on the computer.

NOTICE: To avoid losing data, do not turn off the

computer by pressing the power button. Instead, perform an operating system shutdown. See

Off Your Computer

NOTICE: If your operating system has ACPI enabled,

" on page 13 for more information.

"Turning

when you press the power button the computer will perform an operating system shutdown.

Quick Reference Guide 17

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8 power light The power light illuminates and blinks or remains solid to

indicate different operating modes:

• No light — The computer is turned off.

• Steady green — The computer is in a normal operating state.

• Blinking green — The computer is in a power-saving mode

• Blinking or solid amber — The computer is receiving electrical power, but an internal power problem may exist (see "Power Problems" in the

User’s Guide

To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager. For more information about sleep modes and pwoer-saving mode, see "Advanced Features’ in the User’s Guide.

See "Diagnostic Lights" on page 66 for a description of light codes that can help you troubleshoot problems with your computer.

9 hard drive

activity light

10 headphone

connector

11 microphone

connector

This light flickers when the hard drive is being accessed.

Use the headphone connector to attach headphones and most kinds of speakers.

Use the microphone connector to attach a microphone.

18 Quick Reference Guide

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Back View

2 3

1 cover-release

latch

2 padlock ring Insert a padlock to lock the computer cover.

This latch allows you to open the computer cover.

Quick Reference Guide 19

Page 20

3 voltage selection

switch

4 power connector Insert the power cable.

Your computer is equipped with a manual voltage-selection switch. To help avoid damaging a computer with a manual voltage-selection switch, set the switch for the voltage that most closely matches the AC power available in your location.

NOTICE: In Japan, the voltage selection switch must be

set to the 115-V position.

Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location.

5 back panel

connectors

6 card slots (4) Access connectors for any installed PCI or PCI Express cards,

Plug serial, USB, and other devices into the appropriate connectors. See "Back Panel Connectors" on page 20.

PS/2 connector, eSATA connector, etc.

Back Panel Connectors

98 7

1 parallel connector Connect a parallel device, such as a printer, to the parallel

20 Quick Reference Guide

connector. If you have a USB printer, plug it into a USB connector.

NOTE: The integrated parallel connector is automatically

disabled if the computer detects an installed card containing a parallel connector configured to the same address. For more information, see "System Setup Options" in the User’s Guide.

Page 21

2 link integrity light

• Green — A good connection exists between a 10-Mbps network and the computer.

• Orange — A good connection exists between a 100-Mbps network and the computer.

• Yellow — A good connection exists between a 1-Gbps (or 1000-Mbps) network and the computer.

• Off — The computer is not detecting a physical connection to the network.

3 network adapter

connector

4 network activity

light

5 line-out

connector

To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached.

NOTE: Do not plug a telephone cable into the network

connector.

Remote management features require use of the onboard NIC.

It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.

Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state.

Use the green line-out connector to attach headphones and most speakers with integrated amplifiers.

6 line-

in/microphone connector

7 USB 2.0

connectors (6)

Use the blue and pink line-in/microphone connector to attach a record/playback device such as a cassette player, CD player, or VCR.; or a personal computer microphone for voice or musical input into a sound or telephony program.

Use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

Quick Reference Guide 21

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8 video connector Plug the cable from your VGA-compatible monitor into the

blue connector.

NOTE: If you purchased an optional graphics card, this

connector will be covered by a cap. Connect your monitor to the connector on the graphics card. Do not remove the cap.

NOTE: If you are using a graphics card that supports dual

monitors, use the y-cable that came with your computer.

9 serial connector Connect a serial device, such as a handheld device, to the

serial port. The default designations are COM1 for serial connector 1 and COM2 for serial connector 2.

For more information, see "System Setup Options" in the User’s Guide.

Removing the Computer Cover

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions located in the Product Information Guide.

CAUTION: To guard against electrical shock, always unplug your computer from

the electrical outlet before removing the computer cover.

Follow the procedures in "Before You Begin" on page 13.

Lay the computer on its side as shown in the illustration.

Locate the cover release latch shown in the illustration. Then, slide the release latch back as you lift the cover.

Grip the sides of the computer cover and pivot the cover up using the hinge tabs as leverage points.

Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface.

CAUTION: Graphics card heat sinks can become very hot during normal

operation. Ensure that a graphics card heat sink has had sufficient time to cool before you touch it.

22 Quick Reference Guide

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1 security cable slot 2 cover release latch 3 padlock ring

Quick Reference Guide 23

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Inside Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions located in the Product Information Guide.

CAUTION: To avoid electrical shock, always unplug your computer from the

electrical outlet before removing the computer cover.

NOTICE: Be careful when opening the computer cover to ensure that you do not

accidentally disconnect cables from the system board.

1 optical drive 2 disk drive 3 power supply 4 optional chassis-intrusion

5 system board 6 heat sink assembly 7 hard drive

24 Quick Reference Guide

switch

Page 25

System Board Components

14 12

910

Quick Reference Guide 25

Page 26

1 speaker connector (INT_SPKR) 12 RTC reset jumper (RTCRST) 2 fan (FAN_CPU) 13 intrusion switch connector

(INTRUDER) 3 processor connector (CPU) 14 battery socket (BATTERY) 4 processor power connector

(12VPOWER)

5 memory module connectors

(DIMM_1, DIMM_2, DIMM_3,

DIMM_4) 6 password jumper (PSWD) 17 PCI connector (SLOT2) 7 SATA drive connectors (SATA0,

SATA1, SATA2, SATA3) 8 front-panel connector (FRONTPANEL) 19 serial connector (SERIAL2) 9 power connector (POWER) 20 system board speaker (BEEP) 10 external SATA connector (eSATA) 21 aux power LED (AUX_LED) 11 internal USB (INT_USB) 22 floppy connector (DSKT)

15 PCI Express x16 connector (SLOT1)

16 PCI Express x1 connector (SLOT4)

18 PCI connector (SLOT3)

Jumper Settings

Jumper Setting Description

PSWD Password features are enabled

26 Quick Reference Guide

(default setting).

Password features are disabled.

Page 27

Jumper Setting Description

RTCRST The real-time clock has not been

reset.

jumpered unjumpered

Desktop Computer

System Views

Front View

The real-time clock is being reset (jumpered temporarily).

1 USB 2.0

connectors (2)

2 LAN indicator

light

Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see "System Setup" more information about booting to a USB device).

It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

This light indicates that a LAN (local area network) connection is established.

Quick Reference Guide 27

in the

4611 10

User’s Guide

for

Page 28

3 power button Press this button to turn on the computer.

NOTICE: To avoid losing data, do not turn off the

computer by pressing the power button. Instead, perform an operating system shutdown. See "Turning Off Your Computer" in the User’s Guide for more information.

NOTICE: If your operating system has ACPI enabled,

when you press the power button the computer will perform an operating system shutdown.

4 Dell badge This badge can be rotated to match the orientation of your

computer. To rotate, place fingers around the outside of the badge, press firmly, and turn the badge. You can also rotate the badge using the slot provided near the bottom of the badge.

5 power light The power light illuminates and blinks or remains solid to

indicate different operating states:

• No light — The computer is turned off.

• Steady green — The computer is in a normal operating state.

• Blinking green — The computer is in a power-saving mode.

• Blinking or solid amber — See "Power Problems" in the

User’s Guide

Vista" in the

See "Diagnostic Lights" on page 66 for a description of light codes that can help you troubleshoot problems with your computer.

6 diagnostic lights Use the lights to help you troubleshoot a computer

problem based on the diagnostic code. For more information, see "Diagnostic Lights" on page 66.

7 hard drive

activity light

This light flickers when the hard drive is being accessed.

"Power Management for Windows XP and

User’s Guide

28 Quick Reference Guide

Page 29

8 headphone

connector

Use the headphone connector to attach headphones and most kinds of speakers.

9 microphone

connector

10 3.5-inch drive

bay

11 5.25-inch drive

bay

Back View

Use the microphone connector to attach a microphone.

Can contain an optional floppy drive, second hard drive, or optional media card reader.

Can contain an optical drive. Insert a CD or DVD (if supported) into this drive.

2 3 4 6

1 card slots (3) Access connectors for any installed PCI or PCI Express

cards, PS/2 connector, eSATA connector, etc.

NOTE: The back view of the system will be different if a riser is

installed.

2 back panel

connectors

3 power connector Insert the power cable.

Plug serial, USB, and other devices into the appropriate connectors (see "Back Panel Connectors" on page 30).

Quick Reference Guide 29

Page 30

4 voltage selection

switch

5 padlock ring Insert a padlock to lock the computer cover.

Your computer is equipped with a manual voltage selection switch. To help avoid damaging a computer with a manual voltage selection switch, set the switch for the voltage that most closely matches the AC power available in your location.

NOTICE: In Japan, the voltage selection switch must be

set to the 115-V position.

Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location.

6 cover-release

latch

Allows you to open the computer cover.

Back Panel Connectors

98 7

1 parallel connector Connect a parallel device, such as a printer, to the parallel

connector. If you have a USB printer, plug it into a USB connector.

30 Quick Reference Guide

NOTE: The integrated parallel connector is automatically

disabled if the computer detects an installed card containing a parallel connector configured to the same address. For more information, see "System Setup Options" in the User’s Guide.

Page 31

2 link integrity light

• Green — A good connection exists between a 10-Mbps network and the computer.

• Orange — A good connection exists between a 100-Mbps network and the computer.

• Yellow — A good connection exists between a 1-Gbps (or 1000-Mbps) network and the computer.

• Off — The computer is not detecting a physical connection to the network.

3 network adapter

connector

4 network activity

light

5 line-out

connector

NOTE: Do not plug a telephone cable into the network

connector.

Remote management features require use of the onboard NIC.

It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.

Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state.

Use the green line-out connector to attach headphones and most speakers with integrated amplifiers.

6 line-

in/microphone connector

7 USB 2.0

connectors (6)

Use the blue and pink line-in/microphone connector to attach a record/playback device such as a cassette player, CD player, or VCR; or a personal computer microphone for voice or musical input into a sound or telephony program.

Use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

Quick Reference Guide 31

Page 32

8 video connector Plug the cable from your VGA-compatible monitor into the

blue connector.

NOTE: If you purchased an optional graphics card, this

connector will be covered by a cap. Connect your monitor to the connector on the graphics card. Do not remove the cap.

NOTE: If you are using a graphics card that supports dual

monitors, use the y-cable that came with your computer.

9 serial connector Connect a serial device, such as a handheld device, to the

serial port. The default designations are COM1 for serial connector 1 and COM2 for serial connector 2.

For more information, see "System Setup Options"

User’s Guide

Removing the Computer Cover

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

CAUTION: To guard against electrical shock, always unplug your computer from

the electrical outlet before removing the computer cover.

Follow the procedures in "Before You Begin" on page 13.

If you have installed a padlock through the padlock ring on the back panel, remove the padlock.

Locate the cover release latch shown in the illustration. Then, slide the release latch back as you lift the cover.

Grip the sides of the computer cover and pivot the cover up using the hinge tabs as leverage points.

Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface.

in the

CAUTION: Graphics card heat sinks can become very hot during normal

operation. Ensure that a graphics card heat sink has had sufficient time to cool before you touch it.

32 Quick Reference Guide

Page 33

1 security cable slot 2 cover release latch 3 padlock ring

Inside Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

CAUTION: To avoid electrical shock, always unplug your computer from the

electrical outlet before removing the computer cover.

NOTICE: Be careful when opening the computer cover to ensure that you do not

accidentally disconnect cables from the system board.

Quick Reference Guide 33

Page 34

1 drive bays (media card reader

2 power supply

or floppy drive, optical drive and hard drive)

3 optional chassis-intrusion

4 system board

switch 5 card slots 6 heat sink assembly 7 front I/O panel

34 Quick Reference Guide

Page 35

System Board Components

91013

81112

Quick Reference Guide 35

Page 36

1 internal speaker (INT_SPKR) 12 intrusion switch connector

(INTRUDER) 2 processor connector (CPU) 13 battery socket (BATTERY) 3 processor power connector

(12VPOWER)

4 memory module connectors

(DIMM_1, DIMM_2, DIMM_3,

DIMM_4) 5 password jumper (PSWD) 16 PCI connector (SLOT3) 6 SATA connectors (SATA0, SATA1,

SATA2) 7 front-panel connector (FRONTPANEL) 18 serial connector (SERIAL2) 8 power connector (POWER) 19 system board speaker (BEEP) 9 external SATA connector (eSATA) 20 aux power LED (AUX_LED) 10 internal USB (INT_USB) 21 floppy connector (DSKT) 11 RTC reset jumper (RTCRST) 22 fan connector (FAN_CPU)

14 PCI Express x16 connector (SLOT1)

15 PCI connector (SLOT2)

17 riser connector (uses PCI-E

port/SLOT1 and PCI port/SLOT2)

Jumper Settings

Jumper Setting Description

PSWD Password features are enabled

36 Quick Reference Guide

(default setting).

Password features are disabled.

Page 37

Jumper Setting Description

RTCRST The real-time clock has not been

reset.

jumpered unjumpered

The real-time clock is being reset (jumpered temporarily).

Small Form Factor Computer

System Views

Front View

11 10

1 USB 2.0

connectors (2)

Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see "System Setup" in the User’s Guide for more information about booting to a USB device).

It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

Quick Reference Guide 37

Page 38

2 power button Press to turn on the computer.

NOTICE: To avoid losing data, do not turn off the

computer by pressing the power button. Instead, perform an operating system shutdown. See "Turning Off Your Computer" on page 13 for more information.

NOTICE: If your operating system has ACPI enabled,

when you press the power button the computer will perform an operating system shutdown.

3 Dell badge Can be rotated to match the orientation of your computer.

To rotate, place fingers around the outside of the badge, press firmly, and turn the badge. You can also rotate the badge using the slot provided near the bottom of the badge.

4 LAN indicator

light

5 diagnostic lights Use the lights to help you troubleshoot a computer

6 hard drive

activity light

Indicates that a LAN (local area network) connection is established.

problem based on the diagnostic code. For more information, see "Diagnostic Lights" on page 66.

This light flickers when the hard drive is being accessed.

38 Quick Reference Guide

Page 39

7 power light The power light illuminates and blinks or remains solid to

indicate different operating states:

• No light — The computer is turned off.

• Steady green — The computer is in a normal operating state.

• Blinking green — The computer is in a power-saving mode.

8 headphone

connector

9 microphone

connector

10 3.5-inch drive

bay

11 5.25-inch drive

bay

• Blinking or solid amber — See

User’s Guide

"Power Problems" in the

To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager. For more information about sleep modes and exiting from a powersaving mode, see "Power Management for Windows XP and Vista" in the User’s Guide.

See "Dell Diagnostics" on page 61 for a description of light codes that can help you troubleshoot problems with your computer.

Use the headphone connector to attach headphones and most kinds of speakers.

Use the microphone connector to attach a microphone.

Can contain an optional slimline floppy drive or optional media card reader.

Can contain a slimline optical drive. Insert a CD or DVD (if supported) into this drive.

Quick Reference Guide 39

Page 40

Back View

1 card slots (2) Access connectors for any installed PCI cards, PCI Express

cards, PS/2, eSATA, and so on.

51 2 3 4

2 back panel

connectors

Plug serial, USB, and other devices into the appropriate connectors (see "Back Panel Connectors" on page 41).

3 power connector Insert the power cable. 4 voltage selection

switch

Your computer is equipped with a manual voltage-selection switch. To help avoid damaging a computer with a manual voltage selection switch, set the switch for the voltage that most closely matches the AC power available in your location.

NOTICE: In Japan, the voltage selection switch must be

set to the 115-V position.

Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location.

5 padlock ring Insert a padlock to lock the computer cover. 6 cover release

Allows you to open the computer cover.

latch

40 Quick Reference Guide

Page 41

Back Panel Connectors

98 7

1 parallel connector Connect a parallel device, such as a printer, to the parallel

connector. If you have a USB printer, plug it into a USB connector.

NOTE: The integrated parallel connector is automatically

disabled if the computer detects an installed card containing a parallel connector configured to the same address. For more information, see "System Setup Options" in the User’s Guide.

2 link integrity light

• Green — A good connection exists between a 10-Mbps network and the computer.

• Orange — A good connection exists between a 100-Mbps network and the computer.

• Yellow — A good connection exists between a 1-Gbps (or 1000-Mbps) network and the computer.

• Off — The computer is not detecting a physical connection to the network.

Quick Reference Guide 41

Page 42

3 network adapter

connector

NOTE: Do not plug a telephone cable into the network

connector.

Remote management features require use of the onboard NIC.

It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.

4 network activity

light

5 line-out

connector

6 line-

in/microphone connector

7 USB 2.0

connectors (6)

Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state.

Use the green line-out connector (available on computers with integrated sound) to attach headphones and most speakers with integrated amplifiers.

Use the blue and pink line-in/microphone connector (available on computers with integrated sound) to attach a record/playback device such as a cassette player, CD player, or VCR; or a personal computer microphone for voice or musical input into a sound or telephony program.

Use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

42 Quick Reference Guide

Page 43

8 video connector Plug the cable from your VGA-compatible monitor into the

blue connector.

NOTE: If you purchased an optional graphics card, this

connector will be covered by a cap. Connect your monitor to the connector on the graphics card. Do not remove the cap.

NOTE: If you are using a graphics card that supports dual

monitors, use the y-cable that came with your computer.

9 serial connector Connect a serial device, such as a handheld device, to the

serial port.

For more information, see "System Setup Options" in the

User’s Guide.

Removing the Computer Cover

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

CAUTION: To guard against electrical shock, always unplug your computer from

the electrical outlet before removing the computer cover.

Follow the procedures in "Before You Begin" on page 13.

If you have installed a padlock through the padlock ring on the back panel, remove the padlock.

Locate the cover release latch shown in the illustration. Then, slide the release latch back as you lift the cover.

Grip the sides of the computer cover and pivot the cover up using the bottom hinges as leverage points.

Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface.

CAUTION: Graphics card heat sinks can become very hot during normal

operation. Ensure that a graphics card heat sink has had sufficient time to cool before you touch it.

Quick Reference Guide 43

Page 44

1 security cable slot 2 cover release latch 3 computer cover

Inside Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

CAUTION: To avoid electrical shock, always unplug your computer from the

electrical outlet before removing the computer cover.

NOTICE: Be careful when opening the computer cover to ensure that you do not

accidentally disconnect cables from the system board.

44 Quick Reference Guide

Page 45

1 drive-release latch 2 optical drive 3 power supply 4 hard drive 5 system board 6 heat sink assembly

Quick Reference Guide 45

Page 46

System Board Components

12 10

46 Quick Reference Guide

911

Page 47

1 internal speaker connector

12 RTC reset jumper (RTCRST)

(INT_SPKR)

2 processor connector (CPU) 13 intrusion switch connector

(INTRUDER)

3 processor power connector

14 battery socket (BATTERY)

(12VPOWER)

4 memory module connectors

15 PCI Express x16 connector (SLOT1) (DIMM_1, DIMM_2, DIMM_3, DIMM_4)

5 password jumper (PSWD) 16 PCI connector (SLOT2) 6 SATA connectors (SATA0, SATA1) 17 serial connector (SERIAL2) 7 front-panel connector (FRONTPANEL) 18 system board speaker (BEEP) 8 power connector (POWER) 19 aux power LED (AUX_LED) 9 fan connector (FAN_HDD) 20 floppy drive connector (DSKT) 10 eSATA connector (eSATA) 21 fan connector (FAN_CPU) 11 internal USB connector (INT_USB)

Jumper Settings

Jumper Setting Description

PSWD Password features are enabled

(default setting).

Password features are disabled.

Quick Reference Guide 47

Page 48

Jumper Setting Description

RTCRST The real-time clock has not been

reset.

jumpered unjumpered

The real-time clock is being reset (jumpered temporarily).

Ultra Small Form Factor Computer

System Views

NOTICE: Do not place your monitor on the computer. Use a

monitor stand.

NOTICE: When setting up your computer, secure all cables

toward the back of your work area to prevent the cables from being pulled, tangled, or stepped on.

NOTE: If you want to orient your computer under a desk top

or on a wall surface, use the optional wall-mount bracket. To order this bracket

Front View

, contact Dell (see "Contacting Dell"

in the

User’s Guide

1234 5

48 Quick Reference Guide

7896

Page 49

1 USB connectors

(2)

It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

2 microphone

Use the microphone connector to attach a microphone.

connector

3 headphone

connector

Use the headphone connector to attach headphones and most kinds of speakers.

4 power light The power light illuminates and blinks or remains solid to

indicate different states:

• No light — The computer is turned off.

• Steady green — The computer is in a normal operating state.

• Blinking green — The computer is in a power-saving mode.

• Blinking or solid yellow — See "Power Problems" in the

User’s Guide

Vista

" in the User’s Guide.

"Power Management for Windows XP and

5 power button Press this button to turn on the computer.

6 vents The vents help prevent your computer from overheating. To

7 module bay Install a D-module optical drive, second hard drive, or floppy

See "System Lights" on page 65 for a description of light codes that can help you troubleshoot problems with your computer.

NOTICE: To avoid losing data, do not turn off the

computer by pressing the power button. See "Turning Off Your Computer" on page 13 for more information

ensure proper ventilation, do not block these cooling vents.

drive in the module bay.

Quick Reference Guide 49

Page 50

8 hard drive access

light

The hard drive access light is on when the computer reads data from or writes data to the hard drive. The light might also be on when devices such as your CD player are operating.

9 vents The vents help prevent your computer from overheating. To

ensure proper ventilation, do not block these cooling vents.

Side View

1 vents The vents located on each side of the computer help prevent your

computer from overheating. To ensure proper ventilation, do not block these cooling vents.

2 mounting

For mounting optional stand.

holes

50 Quick Reference Guide

Page 51

Back View

231

1 diagnostic lights See "Diagnostic Lights" on page 66 for a description

of light codes that can help you troubleshoot problems with your computer.

2 computer cover release

knob

Rotate this knob in a clockwise direction to remove the cover.

3 back panel connectors See "Back Panel Connectors" on page 52 for a

description of the connectors for your computer.

4 power connector Insert the AC power adapter plug. 5 vents The vents help prevent your computer from

overheating. To ensure proper ventilation, do not block these cooling vents.

Quick Reference Guide 51

Page 52

Back Panel Connectors

2134

10 7811

1 parallel

connector

Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector.

2 link integrity

light

• Green — A good connection exists between a 10-Mbps network and the computer.

• Orange — A good connection exists between a 100-Mbps network and the computer.

• Yellow — A good connection exists between a 1000-Mbps (1-Gbps) network and the computer.

• Off — The computer is not detecting a physical connection to the network or the network controller is turned off in system setup.

3 network adapter To attach your computer to a network or broadband device,

connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached.

52 Quick Reference Guide

NOTE: Do not plug a telephone cable into the network

connector.

It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.

Page 53

4 network activity

light

The amber light flashes when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state.

5 line-out

connector

6 line-

in/microphone connector

7 USB connectors

(5)

8 serial connector Connect a serial device, such as a handheld device, to the

9 video connector If you have a DVI-compatible monitor, plug the cable from

10 power connector Insert the AC power adapter plug. 11 diagnostic lights See "Diagnostic Lights" on page 66 for a description of light

Use the green line-out connector to attach an amplified speaker set.

Use the back USB connectors for devices that typically remain connected, such as printers and keyboards.

serial connector.

your monitor into the white DVI video connector on the back panel.

If you have a VGA monitor, see "Connecting a VGA Monitor" on page 53.

codes that can help you troubleshoot problems with your computer.

Connecting a VGA Monitor

If you have a VGA monitor, plug the adapter cable into the white DVI video connector on the back panel of your computer, and connect the monitor cable to the VGA connector on the adapter.

Quick Reference Guide 53

Page 54

1 cable adapter 2 VGA connector 3 monitor cable

Connecting Two Monitors

Use the cable adapter to connect a VGA monitor and a DVI monitor to the DVI-I connector on the back panel.

54 Quick Reference Guide

1 cable adapter

Page 55

When you connect two monitors, the video driver will detect this connection and activate the multimonitor functionality.

Removing the Computer Cover

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

NOTICE: To prevent static damage to components inside your computer, discharge

static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

Follow the procedures in "Before You Begin" on page 13.

Remove the computer cover (see "Removing the Computer Cover" on page 55).

NOTICE: Before touching anything inside your computer, ground yourself by

touching an unpainted metal surface. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.

If applicable, remove the cable cover, (see "Cable Cover (Optional)" on page 57).

Remove the computer cover:

Rotate the cover release knob in a clockwise direction, as shown in the illustration.

Slide the computer cover forward by 1 cm (½ inch), or until it stops, and then raise the cover.

CAUTION: Graphics card heat sinks can become very hot during normal

operation. Ensure that a graphics card heat sink has had sufficient time to cool before you touch it.

Quick Reference Guide 55

Page 56

1 release knob

Inside Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

CAUTION: To avoid electrical shock, always unplug your computer from the AC

power adapter before removing the cover.

NOTICE: To prevent static damage to components inside your computer, discharge

static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

56 Quick Reference Guide

Page 57

1 fan shroud/heat sink assembly 2 speaker (optional) 3 memory modules (2) 4 hard drive

5 security cable slot 6 chassis intrusion switch

Cable Cover (Optional)

Attaching the Cable Cover

Ensure that all external device cables are threaded through the hole in the cable cover.

Connect all device cables to the connectors on the back of the computer.

Hold the bottom of the cable cover so as to align the tabs with the slots on the computer’s back panel.

Insert the tabs into the slots and slide the cover to align the ends of the cover with the ends of the chassis (see the illustration) until the cable cover is securely positioned.

Install a security device in the security cable slot (optional).

Quick Reference Guide 57

Page 58

1 cable cover 2 security cable slot

Removing the Cable Cover

If a security device is installed in the security cable slot, remove the device.

1 release button

Slide the release button, grasp the cable cover, and slide the cover sideways as shown until it stops, and then lift the cable cover up and away.

58 Quick Reference Guide

Page 59

System Board Components

1234

13 12

Quick Reference Guide 59

Page 60

1 fan connector (FAN_FRONT) 8 password jumper (PSWD) 2 internal speaker connector

(INT_SPKR) 3 system board speaker (BEEP) 10 clear CMOS jumper (RTCRST) 4 channel B memory connector

(DIMM_2) 5 channel A memory connector

(DIMM_1) 6 SATA data cable connector

(SATA0) 7 battery (BATT) 14 processor (CPU)

9 hard drive fan connector (FAN_HDD)

11 hard drive power connector (SATA_PWR)

12 fan connector (FAN_REAR)

13 intrusion switch connector (INTRUDER)

Jumper Settings

Jumper Setting Description

PSWD Password features are enabled

60 Quick Reference Guide

(default setting).

Password features are disabled.

Page 61

Jumper Setting Description

RTCRST The real-time clock has not been

reset.

jumpered unjumpered

The real-time clock is being reset (jumpered temporarily).

Solving Problems

Dell provides a number of tools to help you if your computer does not perform as expected. For the latest troubleshooting information available for your computer, see the Dell Support website at support.dell.com.

If computer problems occur that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns, record your Express Service Code and Service Tag below, and then contact Dell from the same location as your computer. For information on contacting Dell, see your online User’s Guide.

For an example of the Express Service Code and Service Tag, see "Finding Information" in your computer User’s Guide.

Express Service Code:___________________________ Service Tag:___________________________

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions located in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in this section and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

Enter system setup (see "Entering System Setup" in the User’s Guide), review your computer’s configuration information, and ensure that the device you want to test displays in system setup and is active.

Quick Reference Guide 61

Page 62

Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities media (an optional CD). See "Starting the Dell Diagnostics From

Your Hard Drive" on page 62 or "Starting the Dell Diagnostics From the Drivers and Utilities CD (Optional)" on page 63 for more information.

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell.

Shut down the computer. Turn on (or restart) your computer.

If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

Connect the computer to an electrical outlet.

Turn on the computer. When the DELL™ logo appears, press <F12> immediately.

NOTE: If you see a message stating that no diagnostics utility partition has been

found, run the Dell Diagnostics from your optional Drivers and Utilities CD. See "Using the Drivers and Utilities Media" on page 78 for more information about the optional Drivers and Utilities CD.

If you wait too long and the operating system logo appears, continue to

wait until you see the Microsoft

Windows® desktop. Then shut down

your computer and try again.

When the boot device list appears, highlight

Partition

Press any key to choose a diagnostic option on your hard drive. The

and press <Enter>.

DiagnosticsBoot to Utility

resulting menu displays:

• Test Memory - this takes you to the MPMemory Diagnostic

• Test System - takes you to the Dell Diagnostic Utility

• Exit - exits Diagnostics

Select

When the Dell Diagnostics

Test System

Main Menu

appears, select the test you want

to run (see "Dell Diagnostics Main Menu" on page 63).

62 Quick Reference Guide

Page 63

Starting the Dell Diagnostics From the Drivers and Utilities CD (Optional)

Insert the

Shut down and restart the computer.

Drivers and Utilities

CD (optional).

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next

start-up, the computer boots according to the devices specified in system setup.

When the boot device list appears, highlight

SATA CD-ROM Device

press <Enter>.

Select the

Ty p e 1 to start the

Ty p e 2 to start the Dell Diagnostics.

SATA CD-ROM Device

Boot from CD-ROM

option from the menu that appears.

Drivers and Utilities

option from the CD boot menu.

CD menu.

and

Select

Run the 32 Bit Dell Diagnostics

from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

When the Dell Diagnostics

Main Menu

appears, select the test you want

to run (see "Dell Diagnostics Main Menu" on page 63).

Dell Diagnostics Main Menu

After the Dell Diagnostics loads and the

Main Menu

screen appears, click

the button for the option you want.

Option Function

Express Test Performs a quick test of devices. This test typically takes

10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly.

Extended Test Performs a thorough check of devices. This test typically

takes an hour or more and requires you to answer questions periodically.

Quick Reference Guide 63

Page 64

Option Function

Custom Test Tests a specific device. You can customize the tests you

want to run.

Symptom Tree Lists the most common symptoms encountered and

allows you to select a test based on the symptom of the problem you are having.

If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see "Contacting Dell"

NOTE: The Service Tag for your computer is located at the top of each test screen.

If you contact Dell, technical support will ask for your Service Tag. Your computer’s Service Tag is listed in the System Info option in system setup. See "System Setup" in the User’s Guide for more information.

If you run a test from the

in the

User’s Guide

Custom Test

Symptom Tree

option, click the

applicable tab described in the following table for more information.

Tab Function

Results Displays the results of the test and any error conditions

encountered.

Errors Displays error conditions encountered, error codes, and the

problem description.

Help Describes the test and may indicate requirements for running

the test.

Configuration Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.

Parameters Allows you to customize the test by changing the test settings.

64 Quick Reference Guide

Page 65

When the tests are completed, if you are running the Dell Diagnostics from the

When the tests are complete, close Close the test screen to return to the

Main Menu

close the

Drivers and Utilities CD

, remove the CD.

screen. To exit the Dell Diagnostics and restart the computer,

Main Menu

screen.

System Lights

Your power button light and hard drive light may indicate a computer problem.

Power Light Problem Description Suggested Resolution

Solid green Power is on, and the computer is

operating normally. On the desktop computer, a solid green light indicates a network connection.

Blinking green The computer is in a power-

saving mode.

Blinks green several times and then turns off

Solid yellow The Dell Diagnostics is running

A configuration error exists. Check the diagnostic lights to

a test, or a device on the system board may be faulty or incorrectly installed.

No corrective action is required.

Press the power button, move the mouse, or press a key on the keyboard to wake the computer.

see if the specific problem is identified (see "Diagnostic Lights" on page 66).

If the Dell Diagnostics is running, allow the testing to complete.

If the computer does not boot, contact Dell for technical assistance (see "Contacting Dell"

in the

User’s Guide

Blinking yellow A power supply or system board

failure has occurred.

See "Power Problems" in the User’s Guide.

Quick Reference Guide 65

Page 66

Power Light Problem Description Suggested Resolution

Solid green and a beep code during POST

Solid green power light and no beep code and no video during POST

Solid green power light and no beep code but the computer locks up during POST

A problem was detected while the BIOS was executing.

The monitor or the graphics card may be faulty or incorrectly installed.

An integrated system board device may be faulty.

See "Beep Codes" on page 70 for instructions on diagnosing the beep code. Also, check the diagnostic lights to see if the specific problem is identified (see "Diagnostic Lights" on page 66).

Check the diagnostic lights to see if the specific problem is identified (see "Diagnostic Lights" on page 66).

See "Video and Monitor Problems" in the User’s Guide.

Check the diagnostic lights to see if the specific problem is identified (see "Diagnostic Lights" on page 66). If the problem is not identified, contact Dell for technical assistance (see "Contacting Dell" in the User’s Guide).

Diagnostic Lights

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the front panel. When the computer starts normally, the lights flash before turning off. If the computer malfunctions, the sequence of the lights help to identify the problem.

NOTE: After the computer completes POST, all four lights turn off before booting to

the operating system.

66 Quick Reference Guide

Page 67

Power Light Problem Description Suggested Resolution

The computer is in a normal off condition or a possible pre-BIOS failure has occurred.

The diagnostic lights are not lit after the system successfully boots to the operating system.

A possible processor failure has occurred.

Memory modules are detected, but a memory failure has occurred.

• Plug the computer into a working electrical outlet (see "Power Problems" in the

Guide

User’s

• If the problem persists, contact Dell (see

in the

Dell"

"Contacting

User’s Guide

• Reseat the processor (see Processor information for your system).

• If the problem persists, contact Dell (see

"Contacting

Dell" in the User’s Guide

• If two or more memory modules are installed, remove the modules (see "Removing Memory" in the

User’s Guide

then reinstall one module (see "Installing Memory" in the

User’s Guide

) and restart the computer. If the computer starts normally, continue to install additional memory modules (one at a time) until you have identified a faulty module or reinstalled all modules without error.

• If available, install working memory of the same type into your computer (see "Installing Memory" in the

User’s Guide

• If the problem persists, contact Dell (see

Dell" in the User’s Guide

"Contacting

Quick Reference Guide 67

Page 68

Power Light Problem Description Suggested Resolution

A possible graphics card failure has occurred.

A possible floppy drive or hard drive failure has occurred.

A possible USB failure has occurred.

No memory modules are detected.

• Reseat any installed graphics cards (see the "Cards" information for your system).

• If available, install a working graphics card into your computer.

• If the problem persists, contact Dell (see

Dell" in the User’s Guide

"Contacting

Reseat all power and data cables.

Reinstall all USB devices and check all cable connections.

• If two or more memory modules are installed, remove the modules (see "Removing Memory" in the

User’s Guide

), then reinstall one module (see "Installing Memory" in the

User’s Guide

68 Quick Reference Guide

• If available, install working memory of the same type into your computer (see "Installing Memory" in the

User’s Guide

• If the problem persists, contact Dell (see

Dell"

in the

"Contacting

User’s Guide

Page 69

Power Light Problem Description Suggested Resolution

Memory modules are detected, but a memory configuration or compatibility error has occurred.

A possible expansion card failure has occurred.

• Ensure that no special requirements for memory module/connector placement exist (see "Memory" in the

User’s Guide

• Ensure that the memory you are using is supported by your computer (see the specifications for your system).

• If the problem persists, contact Dell (see

in the

Dell"

Determine if a conflict exists

"Contacting

User’s Guide

by removing an expansion card (not a graphics card) and restarting the computer (see the "Cards" section for your system).

If the problem persists, reinstall the card you removed, then remove a different card and restart the computer.

Repeat this process for each expansion card installed. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page 72).

If the problem persists, contact Dell (see

Dell" in the User’s Guide

"Contacting

Quick Reference Guide 69

Page 70

Power Light Problem Description Suggested Resolution

Another failure has occurred.

• Ensure that all hard drive and optical drive cables are properly connected to the system board (see "System Board Components" for your system).

• If there is an error message on the screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make sure it is functioning properly.

• If the operating system is attempting to boot from a device (such as the floppy drive or optical drive), check system setup (see "System Setup" in the ensure the boot sequence is correct for the devices installed on your computer.

User’s Guide

) to

• If the problem persists, contact Dell (see

Dell"

in the

"Contacting

User’s Guide

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. For example, beep code 1-3-1 (one possible beep code) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem.

Reseating the memory modules may correct the following beep code errors. If the problem persists, contact Dell (see "Contacting Dell" for instructions on obtaining technical assistance.

in the

User’s Guide

)

70 Quick Reference Guide

Page 71

Code Cause

1-3-1 through

Memory not being properly identified or used

2-4-4

4-3-1 Memory failure above address 0FFFFh

If you experience any of the following beep code errors, see "Contacting Dell"

in the

User’s Guide

for instructions on obtaining technical assistance.

Code Cause

1-1-2 Microprocessor register failure

1-1-3 NVRAM read/write failure

1-1-4 ROM BIOS checksum failure

1-2-1 Programmable interval timer failure

1-2-2 DMA initialization failure

1-2-3 DMA page register read/write failure

1-3 Video Memory Test failure

1-3-1 through

Memory not being properly identified or used

2-4-4

3-1-1 Slave DMA register failure

3-1-2 Master DMA register failure

3-1-3 Master interrupt mask register failure

3-1-4 Slave interrupt mask register failure

3-2-2 Interrupt vector loading failure

3-2-4 Keyboard Controller Test failure

3-3-1 NVRAM power loss

3-3-2 Invalid NVRAM configuration

3-3-4 Video Memory Test failure

3-4-1 Screen initialization failure

3-4-2 Screen retrace failure

3-4-3 Search for video ROM failure

Quick Reference Guide 71

Page 72

Code Cause

4-2-1 No timer tick

4-2-2 Shutdown failure

4-2-3 Gate A20 failure

4-2-4 Unexpected interrupt in protected mode

4-3-1 Memory failure above address 0FFFFh

4-3-3 Timer-chip counter 2 failure

4-3-4 Time-of-day clock stopped

4-4-1 Serial or parallel port test failure

4-4-2 Failure to decompress code to shadowed memory

4-4-3 Math-coprocessor test failure

4-4-4 Cache test failure

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To start the Hardware Troubleshooter:

Windows XP:

1 2

Click

Ty p e

Start→

Help and Support

hardware troubleshooter

in the search field and press

<Enter> to start the search.

In the

In the the problem and click

Fix a Problem

section, click

Hardware Troubleshooter

to follow the remaining troubleshooting steps.

Hardware Troubleshooter

list, select the option that best describes

Windows Vista:

Click the Windows Vista start button

Ty p e

hardware troubleshooter

and click

Help and Support.

in the search field and press

<Enter> to start the search.

In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

72 Quick Reference Guide

Page 73

Restoring Your Operating System

You can restore your operating system in the following ways:

• System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files.

• Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it was in when you purchased the computer. Both permanently delete all data on the hard drive and remove any programs installed after you received the computer. Use Dell PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem.

• If you received an it to restore your operating system. However, using the disc also deletes all data on the hard drive. Use the disc

Operating System

disc with your computer, you can use

Operating System

only

if System

Restore did not resolve your operating system problem.

Using Microsoft Windows System Restore

The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible.

NOTICE: Make regular backups of your data files. System Restore does not

monitor your data files or recover them.

NOTE: The procedures in this document were written for the Windows default

view, so they may not apply if you set your Dell™ computer to the Windows Classic view.

Quick Reference Guide 73

Page 74

Starting System Restore

Windows XP:

NOTICE: Before you restore the computer to an earlier operating state, save and

close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

Click

Restore

Click either

point

Click

Start→

All Programs→ Accessories→ System Tools→

Restore my computer to an earlier time

and follow the remaining on-screen prompts.

System

Create a restore

Windows Vista:

Click

In the Start Search box, type

Start

System Restore

NOTE: The User Account Control window may appear. If you are an

administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.

and press <Enter>.

Click

and follow the remaining prompts on the screen.

In the event that System Restore did not resolve the issue, you may undo the last system restore.

Undoing the Last System Restore

NOTICE: Before you undo the last system restore, save and close all open files and

exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

Windows XP:

Click

Restore

Click

Start→

All Programs→ Accessories→ System Tools→

Undo my last restoration

and click

System

Windows Vista:

Click

1 2

In the Start Search box, type

Click

Start

System Restore

Undo my last restoration

and click

and press <Enter>.

74 Quick Reference Guide

Page 75

Enabling System Restore

NOTE: Windows Vista does not disable System Restore; regardless of low disk

space. Therefore, the steps below apply only to Windows XP.

If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled.

To see if System Restore is enabled:

Click

Click the

Start→

Control Panel→ Performance and Maintenance→ System

System Restore

tab and ensure that

Turn off System Restore

unchecked.

Using Dell™ PC Restore and Dell Factory Image Restore

NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes

all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem.

NOTE: Dell PC Restore by Symantec and Dell Factory Image Restore may not be

available in certain countries or on certain computers.

Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system. These options restore your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using PC Restore or Factory Image Restore.

Windows XP: Dell PC Restore

Using PC Restore:

Turn on the computer.

During the boot process, a blue bar with

www.dell.com

appears at the top

of the screen.

Quick Reference Guide 75

Page 76

Immediately upon seeing the blue bar, press <Ctrl><F11>.

If you do not press <Ctrl><F11> in time, let the computer finish starting, and then restart the computer again.

NOTICE: If you do not want to proceed with PC Restore, click Reboot.

Click

Restore

and click

Confirm

The restore process takes approximately 6 to 10 minutes to complete.

When prompted, click

NOTE: Do not manually shut down the computer. Click Finish and let the computer

completely reboot.

When prompted, click

Finish

Yes

to reboot the computer.

The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on.

Click

The

System Restore

After the computer restarts, click OK.

screen appears and the computer restarts.

Removing PC Restore:

NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC

Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system.

Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard drive space. If you remove PC Restore from the hard drive, you cannot ever recall it, and you will never be able to use PC Restore to return your computer operating system to its original state.

Log on to the computer as a local administrator.

In Microsoft Windows Explorer, go to

c:\dell\utilities\DSR

76 Quick Reference Guide

Page 77

Double-click the filename

NOTE: If you do not log on as a local administrator, a message appears

stating that you that you must log on as administrator. Click Quit, and then log on as a local administrator.

NOTE: If the partition for PC Restore does not exist on your computer hard

drive, a message appears stating that the partition was not found. Click Quit; there is no partition to delete.

Click OK to remove the PC Restore partition on the hard drive.

Click

Yes

when a confirmation message appears.

DSRIRRemv2.exe

The PC Restore partition is deleted and the newly available disk space is added to the free space allocation on the hard drive.

Right-click

Local Disk (C)

in Windows Explorer, click

Properties

, and verify that the additional disk space is available as indicated by the increased value for

Click

Finish

to close the

Free Space

PC Restore Removal

window and restart the

computer.

Windows Vista: Dell Factory Image Restore

Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window.

Select

Repair Your Computer

The System Recovery Options window appears.

Select a keyboard layout and click

To access the recovery options, log on as a local user. To access the command prompt, type click

Click

Dell Factory Image Restore

NOTE: Depending upon your configuration, you may need to select Dell

Factory Tools, then Dell Factory Image Restore.

administrator

in the User name field, then

The Dell Factory Image Restore welcome screen appears.

Quick Reference Guide 77

Page 78

Click

Next.

The Confirm Data Deletion screen appears.

NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel.

Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click

The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition.

Click

Finish

to reboot the system.

Using the Drivers and Utilities Media

NOTICE: The Drivers and Utilities media may contain drivers for operating systems

that are not on your computer. Ensure that you are installing software appropriate for your operating system.

Many drivers, such as the keyboard driver, come with your Microsoft Windows operating system. You may need to install drivers if you:

• Upgrade your operating system.

• Reinstall your operating system.

• Connect or install a new device.

Identifying Drivers

If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.

Microsoft

Click

Under

System

In the

Manager

Windows® XP

Start→

Control Panel

Pick a Category

System Properties

, click

Performance and Maintenance

window, click the

Hardware

, and click

tab, and click

Device

78 Quick Reference Guide

Page 79

Microsoft Windows Vista™

Click the Windows Vista start button

Click

Properties→ Device Manager

NOTE: The User Account Control window may appear. If you are an

administrator on the computer, click Continue; otherwise, contact your administrator to continue.

and right-click

Computer

Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 79).

Reinstalling Drivers and Utilities

NOTICE: The Dell Support website at support.dell.com and your Drivers and

Utilities media provide approved drivers for Dell™ computers. If you install drivers

obtained from other sources, your computer might not work correctly.

Using Windows Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version.

Windows XP:

Click

Right-click the device for which the new driver was installed and click

Properties

Click the

Start→

Drivers

My Computer→ Properties→ Hardware→

tab→

Roll Back Driver

Device Manager

Windows Vista:

Click the Windows Vista start button

Click

Properties→ Device Manager

NOTE: The User Account Control window may appear. If you are an

administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.

and right-click

Computer

Quick Reference Guide 79

Page 80

Right-click the device for which the new driver was installed and click

Properties

Click the

Drivers

tab→ Roll Back Driver

If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your Operating System" on page 73) to return your computer to the operating state that existed before you installed the new driver.

Manually Reinstalling Drivers

After extracting the driver files to your hard drive as described in the previous section:

Windows XP:

Click

1 2

Double-click the type of device for which you are installing the driver (for example,

Double-click the name of the device for which you are installing the driver.

Click the

Click

Start→ My Computer→ Properties→ Hardware→ Device Manager

Audio

Driver

Video

tab→

Update Driver

Install from a list or specific location (Advanced)→ Next

Browse

and browse to the location to which you previously copied

the driver files.

When the name of the appropriate driver appears, click

Click

Finish

and restart your computer.

Windows Vista:

Click the Windows Vista start button

1 2

Click

Properties→ Device Manager

NOTE: The User Account Control window may appear. If you are an

administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.

and right-click

Computer

Double-click the type of device for which you are installing the driver (for example,

Double-click the name of the device for which you are installing the driver.

Audio

80 Quick Reference Guide

Video

Page 81

Click the

software

Click

Driver

Browse

tab→

Update Driver→ Browse my computer for driver

and browse to the location to which you previously copied

the driver files.

When the name of the appropriate driver appears, click the name of the

driver

Click

→ OK→

Finish

and restart your computer.

Quick Reference Guide 81

Page 82

82 Quick Reference Guide

Page 83

Index

beep codes, 70

CDs

operating system, 9

computer

beep codes, 70 restore to previous state, 73

cover

opening, 22, 32, 43

documentation (continued)

User’s Guide, 6 warranty, 6

drivers

identifying, 78 reinstalling, 79

End User License Agreement, 6 ergonomics information, 6 error messages

beep codes, 70 diagnostic lights, 65-66

Dell support site, 8 diagnostic lights, 65-66 diagnostics

beep codes, 70 lights, 65-66

documentation

End User License Agreement, 6 ergonomics, 6 online, 8 Product Information Guide, 6 regulatory, 6 safety, 6

Factory Image Restore, 75, 77

hardware

beep codes, 70 Help and Support Center, 9 help file

Windows Help and Support

Center, 9

Index 83

Page 84

installing parts

before you begin, 13, 61 recommended tools, 13 turning off your computer, 13

labels

Microsoft Windows, 7 Service Tag, 7

lights

diagnostic, 65-66 front of computer, 65-66 power, 28, 39 power button, 65 system, 65

PC Restore, 75 power

light, 28, 39 power button light, 65 problems

beep codes, 70

diagnostic lights, 65-66

restore to previous state, 73 Product Information Guide, 6

regulatory information, 6

motherboard. See system board

operating system

reinstalling, 9

Operating System CD, 9

safety instructions, 6 Service Tag, 7 support website, 8 system board, 25, 35, 59 system lights, 65 System Restore, 73

84 Index

Page 85

troubleshooting

diagnostic lights, 65-66 Help and Support Center, 9 restore to previous state, 73

User’s Guide, 6

warranty information, 6 Windows Vista

Factory Image Restore, 75 System Restore, 73

Windows XP

Device Driver Rollback, 79 Help and Support Center, 9 PC Restore, 75 reinstalling, 9 System Restore, 73

Index 85

Page 86

86 Index

Page 87

Guide de référence rapide du

Dell™ OptiPlex™ 755

Modèles DCTR, DCNE, DCSM et DCCY

www.dell.com | support.dell.com

Page 88

Remarques, avis et précautions

REMARQUE : Une REMARQUE indique des informations importantes qui peuvent

vous aider à mieux utiliser votre ordinateur.

AVIS : Un AVIS vous avertit d’un risque de dommage matériel ou de perte de

données et vous indique comment éviter le problème.

PRÉCAUTION : Une PRÉCAUTION indique un risque potentiel d'endommagement

du matériel, de blessure corporelle ou de mort.

____________________

La reproduction de ce document, de quelque manière que ce soit, sans l'autorisation écrite de Dell Inc. est strictement interdite.

Marques utilisées dans ce document : Dell, le logo DELL, OptiPlex, Inspiron, Dimension, Latitude,

Dell Precision, DellNet, TravelLite, OpenManage, PowerVault, Axim, PowerEdge, PowerConnect, PowerApp et StrikeZone sont des marques de Dell Inc. ; Intel, Pentium, SpeedStep et Celeron sont des

marques déposées et Core et vPro sont des marques d'Intel Corporation aux États-Unis et dans d'autres pays ; Microsoft, MS-DOS, Windows, Windows V ista et Windows Vista Start button sont des marques déposées ou des marques de Microsoft Corporation aux États-Unis et/ou dans d'autres pays ; IBM est une marque déposée d'International Business Machines Corporation ; Bluetooth est une marque appartenant à Bluetooth SIG, Inc. et est utilisée par Dell Inc. sous licence. ENERGY STAR est une marque déposée de l'agence américaine de protection de l'environnement (U.S. Environmental Protection Agency). En tant que partenaire du programme ENERGY STAR, Dell a fait en sorte que ce produit réponde aux normes de ce programme en matière de consommation énergétique.

D'autres marques et noms commerciaux peuvent être utilisés dans ce document pour faire référence aux entités se réclamant de ces marques et de ces noms ou à leurs produits. Dell Inc. rejette tout intérêt propriétaire dans les marques et les noms commerciaux autres que les siens.

Modèles : DCTR, DCNE, DCSM et DCCY

Juillet 2007 Réf. FN389 Rév. A00

Page 89

Table des matières

Recherche d'informations . . . . . . . . . . . . . . . 91

Configuration de votre ordinateur

Installation du clavier et de la souris Installation du moniteur

. . . . . . . . . . . . . . 98

Connexions de l'alimentation

Avant de commencer

Outils recommandés

. . . . . . . . . . . . . . . . . . 99

. . . . . . . . . . . . . . . . 99

Mise hors tension de votre ordinateur Avant d'intervenir à l'intérieur de votre

ordinateur

Ordinateur mini-tour

Vues du système

. . . . . . . . . . . . . . . . . . . . . 100

. . . . . . . . . . . . . . . . . . 102

Retrait du capot de l'ordinateur À l'intérieur de votre ordinateur Composants de la carte système Paramètres des cavaliers

. . . . . . . . . . . . . 112

. . . . . . . . . . . 96

. . . . . . . 98

. . . . . . . . . . . 99

. . . . . . . 100

. . . . . . . . . . 108

. . . . . . . . . . 110

. . . . . . . . . 111

Ordinateur de bureau

Ordinateur compact

. . . . . . . . . . . . . . . . . . 113

Vues du système

. . . . . . . . . . . . . . . . . . 113

Retrait du capot de l'ordinateur L’intérieur de votre ordinateur Composants de la carte système Paramètres des cavaliers

. . . . . . . . . . . . . . . . . . . 124

Vues du système

. . . . . . . . . . . . . . . . . . 124

. . . . . . . . . . . . . 123

Retrait du capot de l'ordinateur

. . . . . . . . . . 119

. . . . . . . . . . . 120

. . . . . . . . . 122

. . . . . . . . . . 130

Table des matières 89

Page 90

À l’intérieur de votre ordinateur . . . . . . . . . . 131

Composants de la carte système Paramètres des cavaliers

Ordinateur ultra compact

Vues du système

. . . . . . . . . . . . . . . . 135

. . . . . . . . . . . . . . . . . . 135

Retrait du capot de l'ordinateur À l’intérieur de votre ordinateur Cache-câble (en option)

. . . . . . . . . . . . . . 145

Composants de la carte système

Paramètres des cavaliers

Résolution des problèmes

Dell Diagnostics Voyants du système Voyants de diagnostic Codes sonores

. . . . . . . . . . . . . . . . . . . 163

. . . . . . . . . . . . . . . . 149

. . . . . . . . . . . . . . . . . . 149

. . . . . . . . . . . . . . . . 154

. . . . . . . . . . . . . . . 156

. . . . . . . . . . 133

. . . . . . . . . . . . . 134

. . . . . . . . . . 142

. . . . . . . . . . 144

. . . . . . . . . . . . 147

. . . . . . . . . . . . . 148

Résolution des problèmes d'incompatibilité logicielle ou matérielle

Restauration du système d'exploitation

. . . . . . . . . . . . . . . 164

. . . . . . 165

Utilisation de la fonction Restauration du système de Microsoft

Windows . . . . . . . . . . . . . . . 166

Utilisation de Dell™ PC Restore et Dell Factory Image Restore

Utilisation du support Drivers and Utilities Réinstallation des pilotes et des utilitaires

. . . . . . . . . . . . . . . . . . . 167

. . . . . 170

. . . . . 171

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

90 Table des matières

Page 91

Recherche d'informations

REMARQUE : Certaines fonctionnalités ou supports peuvent être optionnels et ne

pas accompagner votre ordinateur. Certaines fonctionnalités ou supports peuvent ne pas être disponibles dans certains pays.

REMARQUE : Il est possible que des informations supplémentaires soient fournies

avec votre ordinateur.

Que recherchez-vous ? Cherchez ici

• Programme de diagnostic pour mon ordinateur

• Pilotes pour mon ordinateur

• Logiciel DSS (Desktop System Software)

Support Drivers and Utilities

REMARQUE : Le support Drivers and

Utilities (Pilotes et utilitaires) peut être

optionnel et ne pas être expédié avec votre ordinateur.

La documentation et les pilotes sont déjà installés sur l'ordinateur. Vous pouvez utiliser ce support pour réinstaller les pilotes (reportez-vous à la section « Réinstallation des pilotes et des utilitaires » à la page 171) ou exécuter Dell Diagnostics (reportez-vous à la section « Dell Diagnostics » à la page 149).

Des fichiers Lisez-moi peuvent être inclus sur votre support afin de fournir des informations de dernière minute concernant des modifications techniques apportées à votre système ou des informations de référence destinées aux techniciens ou aux utilisateurs expérimentés.

REMARQUE : Les dernières mises à jour

des pilotes et de la documentation se trouvent à l'adresse support.dell.com.

Guide de référence rapide 91

Page 92

Que recherchez-vous ? Cherchez ici

• Comment configurer mon ordinateur

• Comment exécuter Dell Diagnostics

• Codes d'erreur et voyants de diagnostic

• Outils et utilitaires

• Comment configurer une imprimante

• Comment déterminer et résoudre des problèmes

• Comment retirer et installer des pièces

• Informations sur les garanties

• Termes et Conditions (États-Unis uniquement)

Manuel du propriétaire

REMARQUE : Ce document peut être en

option et n'est pas obligatoirement expédié avec votre ordinateur.

REMARQUE : Ce document est

disponible au format PDF à l'adresse support.dell.com.

Guide d'information sur le produit Dell™

• Consignes de sécurité

• Informations sur les réglementations

• Informations relatives à l'ergonomie

• Contrat de licence pour utilisateur final

• Comment retirer et remplacer des pièces

• Caractéristiques

• Comment configurer les paramètres du système

• Comment déterminer et résoudre des problèmes

Guide d'utilisation du Dell™ OptiPlex™

Centre d'aide et de support Microsoft Windows

Cliquez sur

et support système Dell

Cliquez sur le votre ordinateur.

Démarrer

→

Guides d'utilisation du

→

Guide d'utilisation

Guides du système

→

Aide

92 Guide de référence rapide

Page 93

Que recherchez-vous ? Cherchez ici

• Numéro de service et code de service express

• Étiquette de licence Microsoft Windows

Numéro de service et licence Microsoft® Windows

Ces étiquettes sont apposées à l'ordinateur.

• Utilisez le numéro de service pour identifier votre ordinateur lorsque vous accédez au site Web

support.dell.com

ou lorsque vous contactez le service de support.

• Entrez le code de service express pour orienter votre appel lorsque vous contactez le service de support.

REMARQUE : Par mesure de sécurité, la

nouvelle étiquette de licence de Microsoft Windows intègre une partie manquante, afin d'éviter que l'étiquette ne soit enlevée.

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• Solutions — Conseils et astuces de dépannage, articles de techniciens, cours en ligne et questions fréquemment posées

• Forum clients — Discussion en ligne avec d'autres clients Dell

• Mises à niveau — Informations sur les mises à niveau des composants, comme la mémoire, l'unité de disque dur et le système d'exploitation

• Service clientèle — Coordonnées, appels de service et état des commandes, garantie et informations sur les réparations

• Service et support — État des appels de service et historique du support, contrat de service, discussions en ligne avec le support technique

• Services Dell Technical Update — Notification proactive par courrier électronique des mises à jour matérielles et logicielles pour votre ordinateur

• Référence — Documentation de l'ordinateur, détails sur la configuration de l'ordinateur, caractéristiques de produit et livres blancs

• Téléchargements — Pilotes, correctifs et mises à jour logicielles agréés

• DSS (Desktop System Software - Logiciel système de bureau) — Si vous réinstallez le système d'exploitation de votre ordinateur, vous devez également réinstaller l'utilitaire DSS. DSS fournit des mises à jour essentielles pour le système d'exploitation et la prise en charge des processeurs, des lecteurs optiques, des périphériques USB, etc. DSS est requis pour le bon fonctionnement de votre ordinateur Dell. Ce logiciel détecte automatiquement votre ordinateur et son système d'exploitation, et installe les mises à jour appropriées à votre configuration.

Site Web du service de support de Dell —

support.dell.com

REMARQUE : Sélectionnez votre région

ou votre secteur d'activité pour afficher le site de support approprié.

Pour télécharger DSS (Desktop System Software) :

Rendez-vous sur

support.dell.com

et cliquez sur Drivers & Downloads (Pilotes et téléchargements).

Entrez votre numéro de service ou le type de produit et le modèle de produit, puis cliquez sur

Effectuez un défilement jusqu'à

Go/OK

System and Configuration Utilities

(Utilitaires système et de configuration)

System Software Download Now

→

Dell Notebook

, puis cliquez sur

(Télécharger

maintenant).

Sélectionnez

Drivers & Downloads

(Pilotes et téléchargements) et cliquez sur

Go/OK

REMARQUE : L'interface utilisateur

support.dell.com peut varier selon vos sélections.

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• Comment utiliser Windows XP

• Comment utiliser les programmes et fichiers

• Comment personnaliser mon bureau

• Comment réinstaller mon système d'exploitation

Centre d'aide et de support de Windows

Pour accéder à l'aide et au support de Windows :

• Sous Windows XP, cliquez sur

Démarrer et sur

Aide et support

• Sous Windows Vista™, cliquez sur le bouton Démarrer de Windows Vista

et sur

Aide et support

Entrez un mot ou une expression qui

décrit votre problème, puis cliquez sur l'icône en forme de flèche.

Cliquez sur la rubrique qui décrit votre problème.

Suivez les instructions qui s'affichent à l'écran.

Support Operating System

REMARQUE : Le support Operating

System (Système d'exploitation) peut être

en option et n'est pas obligatoirement expédié avec tous les ordinateurs.

Le système d'exploitation est déjà installé sur votre ordinateur. Pour réinstaller le système d'exploitation, utilisez le support Operating System. Reportez-vous à la section « Restauration de votre système d'exploitation » du

Guide d'utilisation ou du Manuel du propriétaire.

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Après avoir réinstallé le système d'exploitation, utilisez le support Drivers and Utilities pour réinstaller les pilotes de périphériques fournis avec votre ordinateur.

L'étiquette de la clé de produit du système d'exploitation est apposée à l'ordinateur.

REMARQUE : La couleur du CD varie

selon le système d'exploitation que vous avez commandé.

Configuration de votre ordinateur

PRÉCAUTION : Avant de commencer toute procédure de cette section, lisez les

consignes de sécurité du Guide d'information sur le produit.

AVIS : Si votre ordinateur est doté d'une carte d'extension (une carte modem par

exemple), branchez le câble approprié sur la carte et non pas sur le connecteur du panneau arrière.

AVIS : Pour garantir une bonne température de fonctionnement de l'ordinateur,

veillez à ne pas placer l'ordinateur trop près d'un mur ou d'un compartiment de rangement pouvant empêcher une bonne circulation de l'air autour du châssis. Pour plus d'informations, reportez-vous au Guide d'information sur le produit.

REMARQUE : Avant d'installer tout périphérique ou logiciel qui n'a pas été livré

avec votre ordinateur, lisez attentivement la documentation fournie avec le logiciel ou le périphérique ou contactez votre fournisseur, afin de vous assurer que le logiciel ou l'appareil est compatible avec votre ordinateur et votre système d'exploitation.

Votre ordinateur sera correctement configuré uniquement lorsque toutes ces étapes seront réalisées. Reportez-vous aux illustrations appropriées qui suivent les instructions.

AVIS : N'utilisez pas simultanément une souris PS/2 et une souris USB.

Branchez le clavier et la souris.

AVIS : Ne branchez pas de câble modem dans le connecteur d'adaptateur réseau.

En effet, la tension des communications téléphoniques risquerait de l'endommager.

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Branchez le modem ou le câble réseau. Insérez le câble réseau, et non la ligne téléphonique, dans le connecteur

réseau. Si vous disposez d'un modem optionnel, connectez la ligne téléphonique à ce dernier.

Connectez le moniteur. Alignez, puis insérez avec précaution le câble du moniteur de manière à ne

pas tordre les broches du connecteur. Resserrez les vis moletées des connecteurs de câble.

REMARQUE : Sur certains moniteurs, le connecteur vidéo est placé sous

l'arrière de l'écran. Consultez la documentation fournie avec votre moniteur pour connaître les emplacements des connecteurs.

Branchez les haut-parleurs.

Branchez les câbles d'alimentation à l'ordinateur, au moniteur et aux périphériques, puis insérez les autres extrémités des câbles dans des prises électriques.

AVIS : Si vous utilisez un sélecteur de tension manuel, réglez le commutateur sur la

tension la plus proche de l'alimentation en CA de votre région afin d'éviter d'endommager l'ordinateur.

AVIS : Au Japon, le sélecteur de tension doit être placé en position 115 V même si

la tension disponible au Japon est de 100 V.

Vérifiez que le sélecteur de tension indique la tension appropriée à votre zone géographique.

Votre ordinateur est équipé d'un sélecteur de tension manuel. Les ordinateurs dotés d'un sélecteur de tension sur leur panneau arrière doivent être réglés manuellement, en fonction de la tension disponible.

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Installation du clavier et de la souris

Installation du moniteur

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Connexions de l'alimentation

Avant de commencer

Ce chapitre fournit les instructions de retrait et d'installation des composants de votre ordinateur. À moins d'indication contraire, les conditions suivantes sont requises pour la procédure :

• Vous avez suivi les étapes décrites dans les sections « Mise hors tension de votre ordinateur » à la page 100 et « Ordinateur mini-tour » à la page 102.

• Vous avez lu les consignes de sécurité qui figurent dans le

d'information sur le produit

• Un composant peut être remis en place en effectuant la procédure de retrait dans l'ordre inverse.

Dell™.

Guide

Outils recommandés

Les procédures mentionnées dans ce document nécessitent les outils suivants :

• un petit tournevis à lame plate

• un tournevis cruciforme

• une disquette ou un CD pour le programme de mise à jour du Flash BIOS

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Mise hors tension de votre ordinateur

AVIS : Pour éviter de perdre des données, enregistrez tous les fichiers ouverts,

fermez-les et quittez toutes les applications avant de procéder à l'arrêt du système.

Arrêtez le système d'exploitation :

Enregistrez et fermez tout fichier ouvert et quittez tous les programmes d'application en cours d'utilisation.

Sous le système d'exploitation Microsoft® Windows® XP

Démarrer

→ Arrêter

, cliquez sur

Sous le système d'exploitation Microsoft® Windows Vista™,

cliquez sur le bouton Démarrer de Windows Vista , dans le coin inférieur gauche du bureau, cliquez sur la flèche dans le coin inférieur droit du menu Démarrer comme illustré ci-dessous, puis cliquez sur

Arrêter

L'ordinateur s'éteint automatiquement une fois le processus d'arrêt du système d'exploitation terminé.

AVIS : Vérifiez que l'ordinateur et les périphériques reliés sont éteints. Si votre

ordinateur et les périphériques reliés ne s'éteignent pas automatiquement lorsque vous arrêtez le système d'exploitation, appuyez sur le bouton d'alimentation et maintenez-le enfoncé pendant environ 4 secondes pour les éteindre.

Avant d'intervenir à l'intérieur de votre ordinateur

Respectez les consignes de sécurité suivantes pour vous aider à protéger votre ordinateur contre les dommages éventuels et pour garantir votre sécurité personnelle.

PRÉCAUTION : Avant de commencer toute procédure de cette section, suivez les

consignes de sécurité du Guide d'information sur le produit.

PRÉCAUTION : Manipulez les composants et les cartes avec précaution. Ne

touchez pas les composants ou les contacts d'une carte. Tenez une carte par les bords ou par la languette de montage métallique. Tenez les pièces, telles qu'un processeur, par les bords et non par les broches.

AVIS : Seul un technicien d'entretien qualifié doit effectuer les réparations sur

votre ordinateur. Les dommages causés par une personne non agréée par Dell ne sont pas couverts par votre garantie.

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