Information in this document is subject to change without notice.
1996 Dell Computer Corpora tion. All rights reserved.
Reproduction in any m an ner whatsoever without the writt en perm ission of Dell Computer Co rporation is strictly forbidd en .
Trademarks used in this text: Dell, the DELL logo, and Opt iPlex are registered trademarks of Dell Computer Corporation; Intel and Pentium are registered trademarks
of Intel Corporation; Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation; Novell and NetW are are registered trademarks
of Novell, Inc.; IBM is a registered tra de m ark of International Business Machi nes Corporation; 3Com is a registe red trademark of 3Com Corporation.
Other trademarks and tr ade names may be used in this document to refer to either the ent it ie s claiming the marks and names or their products. Dell Compu te r
Corporation disclai m s a ny proprietary interest in trademarks and trade names othe r than its own.
A prerequisite for using this manual to service Dell computer systems is a
basic knowledge of IBM®-compatible PCs and prior training in IBMcompatible PC troubleshooting techniques. In addition to information
provided in this manual and th e User’s Guide that c ame with the system, Dell
provides the Diagnostics and T r oubleshooting Guide for troubleshooting procedures and instructions on using the Dell diagnostics to test the computer
system.
arnings, Cautions, and Notes
W
Throughout this manual, there may be blocks of text printed in bold type or in
italic type. These blocks are warnings, cautions, and notes, and they are used as
follows:
WARNING: A WARNING indicates the potential for bodily harm and provides instructions for how to avoid the problem.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and provides instructions for how to avoid the problem.
NOTE: A NOTE provides helpful information about using the computer system.
x
Chapter 1
System Overview
his service manual covers the Dell
T
able desktop systems, which use the Intel® Pentium® Pro family of
microprocessors. These Dell systems incorporate the high-performance PCI
local bus as well as the ISA expansion bus. These buses are built into the system
board, which also integrates a 3.3-V Pentium Pro microprocessor and all other
elements of the basic computer system.
The Pentium Pro microprocessor contains a built-in clock multiplier circuit,
which increases the microprocessor’ s internal operating freque ncy to a m ultiple
of the system clock frequency. The microprocessors for each of these systems
and their operating frequencies are as follows:
Dell OptiPlex GXpro 180 systems — 180 MHz derived from a system clock
•
frequency of 60 MHz
Dell OptiPlex GXpro 200 systems — 200 MHz derived from a system clock
•
frequency of 66 MHz
Dell OptiPlex GXpro systems contain either an integrated 10-Mbps or
10/100-Mbps 3Com® NIC, both of which are covered in this document.
®
OptiPlex® GXpro high-speed, upgrad-
System Overvi ew1-1
S
ystem Features
In addition to the standard features found in a traditional personal computer , the
Dell OptiPlex GXpro desktop systems include the following new and/or
advanced features:
Dual-processor capability.
•
Advanced combination ISA and PCI expansion subsystem.
•
Plug and Play capability.
•
Enhanced dual-interface EIDE subsystem.
•
16-bit integrated audio controller.
•
PCI video card.
•
Integrated 10-Mbps or 10/100-Mbps Ethernet NIC.
•
Integrated Universal Serial Bus (USB) controller with two USB-compliant
•
connectors (included on systems containing the 10/100-Mbps NIC).
Desktop chassis.
•
Thermal monitoring.
•
Main system memory consisting of 16 to 512 MB of high-speed EDO
•
DIMMs that provide ECC functionality when used with the Intel 82440FX
PCIset.
SMART support-compliant hard-disk drives and SMART support in the
•
system BIOS, which warns you at system start-up if a hard-disk drive has
become unreliable.
Quick tests feature in the diskette-based diagnostics (for more information
•
about Run Quick Tests, see “Running the Diskette-Based Diagnostics” in
Chapter 2).
All of these features (except the Run Quick Tests feature described in Chapter 2) are briefly described in this chapter . For a complete list of system features,
see “Technical Specifications” found later in this chapter.
When following the text in this manual, assume that the location or direction
relative to the system unit is as shown in Figure 1-1.
1-2Dell OptiPlex GX
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Systems Service Manual
back of system unit
left side
front of system unit
right side
Figure 1-1. System Unit Orientation
CAUTION: To avoid possible data or file structure corruptions, the
front-panel reset button should be used only when the system cannot be
rebooted by pressing <Ctrl><Alt><Del>. Before you use the reset button
to initiate a hardware reset, close any open application programs and
files if possible.
System Overvi ew1-3
power button
power indicator
reset button
hard-disk drive access indicator
Figure 1-2. Front-Panel Features
power supply
AC power
receptacle
voltage
selection switch
parallel port connector
serial port 1 connector
mouse connector
keyboard connector
serial port 2 connector
USB connector (2)
diskette/tape drive
interface cable
DC power cable
NIC connector
video connector
3.5-inch drive
microphone jack
speaker-out jack
drive cage
hard-disk drive
bracket
system board
expansion-card
cage
chassis
card-slot openings
line-in jack
1-4Dell OptiPlex GX
Figure 1-3. Internal View
pro
Systems Service Manual
Dual-Processor Capability
With the installation of a microprocessor add-in card in the terminator card slot,
the system unit becomes a dual-processing system. The add-in card’s microprocessor must have the same frequency and cache size as the system board’s
microprocessor. In order to take advantage of two processors, dual-processing
systems must have multiprocessing operating systems, such as the Microsoft®
Windows NT® 3.5x, Win dows NT 4.0, and Novell® NetWare® SMP (symmetric
multiprocessing) operating systems. The microprocessor chip s on both the system
board and the processor card are replaceable.
Advanced Expansion Subsystem
The computer system offers advanced expansion subsystems that can support a
mixture of traditional ISA expansion cards (called legacy cards), Plug and Play
ISA expansion cards, and PCI expansion cards. The ISA Configuration Utility
(ICU) included with the system provides a means of avoiding resource conflicts
that might arise from such an arrangement.
After all legacy cards have been configured with the ICU, the system automatically assigns any required memory space, IRQ lines, and DMA channels to any
installed Plug and Play ISA expansion cards and PCI expansion cards the next
time the system is rebooted. Chapter 4, “Using the ISA Configuration Utility,”
in the User’s Guide describes the ICU and pr ovides in structi ons for using it to co n-
figure the system.
The five expansion slots include two ISA expansion-card connectors and five
PCI expansion-card connectors. (Two PCI expansion-card connectors and the
two ISA expansion-card connectors share a single expansion slot, resulting in a
total of five expansion slots.) The expansion-card connectors are located on a
riser board (see Figure 1-4).
ISA2
PCI 5
ISA1
JMIDI connector
PCI1
JHDLED connector
Figure 1-4. Riser-Board Expansion-Card Connectors
System Overvi ew1-5
Hard-Disk Drive Options
The hard-disk drive bracket is located next to the drive bays at the front of the
system unit. The system unit can contain up to two, one-inch-high, hard-disk
drives or one, 1.6-inch-high, half-height and one, one-inch-high, hard-disk
drive.
Enhanced Dual-Interface EIDE Subsystem
The enhanced dual-interface EIDE subsystem supports two EIDE interfaces
(primary and secondary), each of which can support up to two EIDE devices.
The EIDE controller resides on the high-speed PCI local bus.
The primary EIDE interface (IDE1) provides support for up to two high-
•
performance EIDE devices. The system’s boot drive should be connected to
the primary EIDE interface.
The secondary EIDE interface (IDE2) also provides support for up to two
•
high-performance EIDE devices, typically EIDE tape drives or CD-ROM
drives.
NOTE: The externally accessible drive bays at the front of the system unit are
normally used for diskette drives, CD-ROM drives, and/or tape drives. Harddisk drives should be installed in the internal hard-disk drive bracket described
in the previous subsection, “H a rd-Di sk D r i v e O p t i on s . ” F or d e t ai l e d in f o r ma t i o n
about the data storage subsystem, see Chapter 9, “Installing Drives,” in the User’s Guide.
Audio Controller
The system board has a built-in 16-bit Creative Labs V iBRA 16 audio controlle r
chip and connectors on the back panel for connecting the system unit to external
audio devices (speakers, microphone). The controller supports all the sound
functions found on the Sound Blaster expansion card from Creative Laboratories, Inc.
Chapter 6, “Using the Integrated Audio Controller,” in the User’s Guide pro-
vides instructions for connecting the system to external audio devices and
configuring the integrated audio controller to avoid resource conflicts.
PCI Video Card
The video subsystem consists of a high-speed, high-resol ution video adapter card
installed in one of the bottom two PCI expansion-card connectors (PCI1 or PCI2).
Because the video adapter card connects to the PCI local bus rather than to the
ISA-compatible system bus, communication between the video subsystem and
the microprocessor is much faster. The PCI local bus operates at a frequency of
30 or 33 MHz as opposed to the 8-MHz operating frequency of the ISA bus.
NOTE: Some users may use an ISA video adapter card.
1-6Dell OptiPlex GX
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NIC
GXpro systems contain either an integrated 10-Mbps or 10/100-Mbps 3Com
NIC. GXpro systems containing the 10-Mbps Ethernet NIC have a built-in inte-
grated 3Com 3C915 NIC chip. GXpro systems containing the 10/100-Mbps
Ethernet NIC have a built-in integrated 3Com 3C916 Ethernet NIC chip. The
NIC subsystem connects to the Ethernet network through a single RJ45 connector on the back panel of the computer.
The 10/100-Mbps NIC supports a 10-Mbps direct connection to either a category-3 or a category-5 ethernet cable. When the NIC operates in the
100-Mbps mode, a category-5 ethernet cable must be used.
GXpro systems with the 10/100-Mbps NIC also contain two USB connectors.
Thus, to determine whether a particular system contains the 10/100-Mbps NIC,
look for one of the following indications:
USB connectors next to the NIC connector on the computer’s back panel
•
The message USB Enhanced displayed during the boot routine
•
A USB category on page 2 of the System Setup
•
If any of these indications are present, your system has the 10/100-Mbps NIC.
Chapter 5, “Using the Network Interface Controller,” in the User’s Guide pro-
vides instructions for connecting the system to, and configuring it for use on, an
Ethernet network.
USB
USB capability simplifies connection of peripheral devices such as mice, printers, and computer speakers. The USB connectors on your computer’s back
panel provide a single connection point for multiple USB-compliant devices.
USB-compliant devices can also be connected and disconnected while the system is running.
NOTE: USB capability is available only on systems with the 10/100-Mbps NIC.
Desktop Chassis
The system unit can be set horizontally or vertically, when used with the floor
stand provided with the system. The floor stand attaches to the left side of the
system.
Thermal Monitoring
The primary and, if installed, secondary microprocessors have a thermal sensor
that monitors the processor’ s temperature. If the critical threshold is exceeded, a
system alarm triggers a system management interrupt (SMI), which alerts the
BIOS. The power indicator flashes, and a message appears on the monitor to
alert the user that the system will shut down in an orderly manner, preventing
the loss of data.
System Overvi ew1-7
SMART Support
The system has SMART-compliant hard-disk drives and SMART support in the
system BIOS, which warns you at system start-up if a hard-disk drive has
become unreliable.
S
ystem Unit
The following subsections provide service-related information about the system
unit.
System Power Supply
The 230-W system power supply can operate from an AC power source of
115 VAC at 60 Hz or 230 VAC at 50 Hz. The system power supply provides the
DC operating voltages and currents listed in Table 1-1.
NOTE: The power supply produces DC voltages only under its loaded condition. Therefore, when you measure these voltages, the DC power connectors
must be connected to their corr esponding power input connectors on the s ystem
board or drives.
.
Table 1-1. DC Voltage Ranges
VoltageRange
Maximum Output
Current
1
+3.3 VDC+3.15 to +3.45 VDC14.0 A
+5 VDC+4.75 to +5.25 VDC29.0 A
+12 VDC+11.40 to +12.60 VDC
6.0 A
–12 VDC–10.80 to –13.20 VDC0.3 A
–5 VDC–4.50 to –5.50 VDC0.3 A
+5 VFP
1
Maximum continuous DC output power shall not exceed 230 W. Maximum combined
2
VFP (volts flea power) — sometimes called “standby power.”
.
2
load on +5 VDC and +3.3 VDC shall not exceed 170 W.
+4.75 to +5.25 VDC10 mA
Pin Assignments for the DC Power Connectors
The power-supply output voltages can be measured at the back (wire side) of
the connectors without disconnecting them. The following illustrations show
the wire side of the connectors.
1-8Dell OptiPlex GX
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Systems Service Manual
–5 VDC (white)
common (black)
common (black)
common (black)
1
PSON#
(gray)
11
12 13 14 15 16 17 18 19 20
+5 VDC (red)
+5 VDC (red)
+5 VDC (red)
2
(brown)
TFSC
+5 VDC (red)
P1
1
234 5678 910
+5 VDC (red)
common (black)
+5 VDC (red)
common (black)
3
PWRGOOD
1
Pin 11 — PSON# should measure between +4 and +5 VDC except when the power button
(orange)
common (black)
common (black)
–12 VDC (blue)
+12 VDC (yellow)
+5 VFP (purple)
on the front panel is pressed, taking PSON# to its active-low state.
2
Pin 19 — Thermal fan-speed control (TFSC) is a power-supply input signal used to control
power-supply fan speed in specia l applications.
3
Pin 5 — PWRGOOD should measure between +4 and +5 VDC when the po wer supply is on
and operating to indicate that all power-supply output voltages are within ranges specified
in Table 1-1.
Figure 1-5. DC Power Connector P1
P2, P3,
P5, P6
1234
+5 VDC (red)
common (black)
common (black)
+12 VDC (yellow)
P4
1234
+12 VDC (yellow)
common (black)
common (black)
+5 VDC (red)
Figure 1-6. DC Power Connectors P2, P3, P4, P5, and P6
System Overvi ew1-9
P7
1234
5
6
+3.3 VDC (blue/white)
+3.3 VDC (blue/white)
+3.3 VDC (blue/white)
common (black)
common (black)
common (black)
Figure 1-7. DC Power Connector P7
DC Power Distribution
Figures 1-8 and 1-9 provide the following information about DC power
distribution:
Power-supply connector identification
•
Power cable connections for diskette, tape, CD-ROM, and hard-disk drives
•
Power distribution to sockets and connectors on the system board
•
1-10Dell OptiPlex GX
Figure 1-8. DC Power Cables
pro
Systems Service Manual
P5
P3
P6
P1
P4
P7
P2
system
power supply
PWRGOOD
P1
PSON#
+5 VFP
+5 VDC
–5 VDC
+12 VDC
–12 VDC
P7
+3.3 VDC
keyboard
controller
POWER1
PSON#
+5 VFP
+5 VDC
–5 VDC
+12 VDC
–12 VDC
POWER2
power
management
logic
+3 VDC
RTC/
NVRAM
system board
battery
RISER
+5 VDC
–5 VDC
+12 VDC
–12 VDC
+12 VDC
FAN
riser board
+5 VDC
+12 VDC
–12 VDC
+5 VDC
–5 VDC
+12 VDC
–12 VDC
PCI1
through
PCI5
ISA1,
ISA2
main memory
optional
drive
optional
drive
3.5-inch
diskette drive
internal
P2
P3
P4
P5
sockets
DIMM_A
DIMM_B
DIMM_C
DIMM_D
MICROPROCESSOR
hard-disk drive
P6
internal
hard-disk drive
2ND_CPU
Figure 1-9. Power Distribution
+2.1–3.5 VDC
+3.3 VDC
+2.1–3.5 VDC
+3.3 VDC
+5 VFP
+5 VDC
FUSE
+5 VDC
FUSE
+5 VDC
+5 VDC
processor
core regulator
PANEL
USB
KYBD
MOUSE
System Overvi ew1-11
System Board Layout
The subsections that follow provide service-related information about the system board components.
serial port 1/parallel
port connectors (stacked)
(PARALLEL/SERIAL)
microprocessor fan
connector (FAN)
battery socket
(BATTERY)
DIMM sockets (4)
main power input
connector (POWER1)
microprocessor socket
(MICROPROCESSO R)
3.3-V power
input connectors
(POWER2)
CD-ROM
connector (CD_IN)
diskette/tape drive interface
connector (DSKT)
secondary EIDE interface
connector (IDE2)
Figure 1-10. System Board Components
Video Memory
See the documentation from the video card manufacturer that came with your
system for information on removing and replacing video-memory upgrade
chips.
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Main Memory
The four DIMM sockets on the system board can accommodate combinations
of 16-, 32-, 64-, and 128-MB DIMMs up to a total memory capacity of 512 MB.
The system is shipped with high-speed (60-ns) EDO DIMMs that provide ECC
functionality when used with the Intel 82440FX PCIset. EDO parity mode
DIMMs can be mixed, as follows:
Any socket can be populated or not. There is no requirement that one socket
•
be filled before the other, and empty sockets can be left between installed
DIMMs. Dell recommends populating the sockets in order from A to D.
Each DIMM socket does not have to contain DIMMs of the same size or
•
speed. DIMMs may be installed in any order.
See “DIMMs” in Chapter 4 for information on removing and replacing DIMMs.
System Board Jumpers
jumpered
unjumpered
Figure 1-11. System Board Jumpers
System Overvi ew1-13
Table 1-2. Jumper Descriptions
JumperDescription
Default
Setting
PSWD Password enable/disable.
Jumper installed, activates
password feature.
BIOS Used for internal Dell
debug tool.
RSRVD4
RSRVD3
RSRVD2
RSRVD1
200MHZ Microprocessor speed. Installed if the micro-
180MHZMicroprocessor speed. Installed if the micro-
Reserved.Not installed (reserved, do not
Installed (password feature
enabled)
Not installed (reserved, do not
change)
change)
processor’s internal speed is
200 MHz, or else not
installed
processor’s internal speed is
180 MHz, or else not
installed
I
nterrupt Assignments
Table 1-3. Interrupt Assignments
IRQ LineUsed By/Available
IRQ0Generated by system timer.
IRQ1 Generated by keyboard controller to indicate that keyboard’s out-
put buffer is full.
IRQ2 Generated internally by interrupt controller to enable IRQ8
through IRQ15.
IRQ3
and
IRQ4
IRQ5 Available for use by expansion card unless this IRQ line is used
IRQ6 Generated by super I/O controller to indicate that diskette or tape
IRQ7 Generated by super I/O controller to indicate that device con-
Generated by super I/O controller to indicate that device connected to corresponding serial port requires service (IRQ3 for
COM2 or COM4; IRQ4 for COM1 or COM3).
by secondary parallel port.
drive requires service.
nected to parallel port requires service.
1-14Dell OptiPlex GX
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Table 1-3. Interrupt Assignments
IRQ LineUsed By/Available
IRQ8Generated by keyboard controller for each tick of RTC.
IRQ9 Available for use by expansion card.
IRQ10Available for use by expansion card.
IRQ11Available for use by expansion card.
IRQ12 Generated by keyboard controller to indicate t hat mouse’s output
buffer is full.
IRQ13 Generated by math coprocessor to indicate coprocessor error.
IRQ14 Generated by device connected to primary EIDE port to indicate
that device requires service. If no EIDE devices are installed, this
line is available for other use.
IRQ15Generated by device connected to secondary EIDE port to indi-
cate that device requires service. If no device is connected to
secondary EIDE port, IRQ15 is available for use by expansion
card.
(continued)
D
MA Channel Assignments
Table 1-4. DREQ Line Assignments
DREQ LineUsed By/Available
DREQ0Available
DREQ1Available
DREQ2Generated by super I/O controller to initiate DMA cycle for
attached diskette drive
DREQ3Available
DREQ4Generated by bus controller chip to activate second DMA con-