Dell M420 User Manual

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Dell PowerEdge M420 Systems Owner's Manual

Regulatory Model: QHB Regulatory Type: QHB Series

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Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: PowerConnect Inc.

Intel is a registered trademark and Microsoft

Pentium

™

OpenManage

Windows

Xeon

™

, the Dell logo,

Dell

™

EqualLogic

and

Core

AMD Opteron

Windows Server

Dell Precision

™

Compellent

are registered trademarks of Intel Corporation in the U.S. and other countries.

Celeron

™

AMD Phenom

Internet Explorer or registered trademarks of Microsoft Corporation in the United States and/or other countries. Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States and/or other countries. Novell® and SUSE® are registered trademarks of Novell Inc. in the United States and other countries. Oracle® is a registered trademark of Oracle Corporation and/or its affiliates. Citrix®, Xen®, XenServer® and XenMotion® are either registered trademarks or trademarks of Citrix Systems, Inc. in the United States and/or other countries. VMware®, Virtual SMP®, vMotion®, vCenter® and vSphere® are registered trademarks or trademarks of VMware, Inc. in the United States or other countries. IBM® is a registered trademark of International Business Machines Corporation.

Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

™

KACE

and

™

MS-DOS

™

OptiPlex

™

FlexAddress

AMD Sempron

Windows Vista

™

Latitude

PowerEdge

™

Force10

™

are trademarks of Advanced Micro Devices, Inc.

and

™

Red Hat

PowerVault

and

Vostro

Active Directory

and

™

are trademarks of Dell

are either trademarks

Red Hat

AMD

2012 - 03

Rev. A00

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Notes, Cautions, and Warnings...................................................................................................2

1 About Your System......................................................................................................................7

Overview...................................................................................................................................................................7

Front-Panel Features And Indicators.......................................................................................................................8

Solid State Drive Features........................................................................................................................................8

Other Information You May Need...........................................................................................................................10

2 Using The System Setup And Boot Manager.......................................................................11

Choosing The System Boot Mode..........................................................................................................................11

Entering System Setup............................................................................................................................................12

Responding To Error Messages.......................................................................................................................12

Using The System Setup Navigation Keys.......................................................................................................12

System Setup Options.............................................................................................................................................12

System Setup Main Screen..............................................................................................................................12

System BIOS Screen........................................................................................................................................13

System Information Screen..............................................................................................................................13

Memory Settings Screen.................................................................................................................................14

Processor Settings Screen..............................................................................................................................14

Boot Settings Screen.......................................................................................................................................15

Integrated Devices Screen..............................................................................................................................16

Serial Communications Screen........................................................................................................................16

System Profile Settings Screen........................................................................................................................17

System Security Screen...................................................................................................................................18

Miscellaneous Settings....................................................................................................................................18

System And Setup Password Features..................................................................................................................19

Assigning A System And/Or Setup Password..................................................................................................19

Using Your System Password To Secure Your System....................................................................................20

Deleting Or Changing An Existing System And/Or Setup Password................................................................20

Operating With A Setup Password Enabled....................................................................................................21

Entering The UEFI Boot Manager...........................................................................................................................21

Using The Boot Manager Navigation Keys......................................................................................................21

Boot Manager Screen......................................................................................................................................22

UEFI Boot Menu...............................................................................................................................................22

Embedded System Management............................................................................................................................22

iDRAC Settings Utility..............................................................................................................................................23

Entering The iDRAC Settings Utility..................................................................................................................23

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3 Installing Blade Components..................................................................................................25

Recommended Tools..............................................................................................................................................25

Removing And Installing A Sleeve..........................................................................................................................25

Removing The Sleeve.......................................................................................................................................25

Installing The Sleeve........................................................................................................................................26

Removing And Installing A Blade...........................................................................................................................27

Removing A Blade............................................................................................................................................27

Installing A Blade.............................................................................................................................................27

Inside The Blade.....................................................................................................................................................28

I/O Module Mezzanine Card...................................................................................................................................28

Mezzanine Card Installation Guidelines...........................................................................................................28

Removing A Mezzanine Card...........................................................................................................................29

Installing A Mezzanine Card.............................................................................................................................30

LOM Riser Card.......................................................................................................................................................31

Removing The LOM Riser Card........................................................................................................................31

Installing The LOM Riser Card..........................................................................................................................31

Solid State Drives...................................................................................................................................................32

Removing A Solid State Drive..........................................................................................................................32

Installing A Solid State Drive............................................................................................................................33

Shutdown Procedure For Servicing A Solid State Drive..................................................................................33

Configuring The Boot Drive..............................................................................................................................33

Removing An SSD From The SSD Carrier........................................................................................................33

Installing An SSD In The SSD Carrier...............................................................................................................34

Solid State Drive Backplane...................................................................................................................................34

Removing The SSD Backplane.........................................................................................................................34

Installing The SSD Backplane..........................................................................................................................35

Processors..............................................................................................................................................................36

Removing A Processor.....................................................................................................................................36

Installing A Processor......................................................................................................................................38

NVRAM Backup Battery.........................................................................................................................................39

Replacing The NVRAM Backup Battery..........................................................................................................39

System Board..........................................................................................................................................................40

Removing The Blade System Board.................................................................................................................40

Installing The Blade System Board..................................................................................................................41

Processor/DIMM Blank..........................................................................................................................................42

Removing A Processor/DIMM Blank...............................................................................................................42

Installing A Processor/DIMM Blank................................................................................................................43

System Memory......................................................................................................................................................43

General Memory Module Installation Guidelines............................................................................................45

Mode-Specific Guidelines................................................................................................................................45

Sample Memory Configurations.......................................................................................................................46

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Removing Memory Modules............................................................................................................................47

Installing Memory Modules.............................................................................................................................48

Management Riser Card.........................................................................................................................................49

Removing The Management Riser Card..........................................................................................................49

Installing The Management Riser Card............................................................................................................50

Replacing The SD Card....................................................................................................................................50

Replacing The SD vFlash Card.........................................................................................................................51

4 Troubleshooting Your System.................................................................................................53

Safety First—For You and Your System..................................................................................................................53

Troubleshooting System Memory...........................................................................................................................53

Troubleshooting Solid State Drives........................................................................................................................54

Troubleshooting USB Devices................................................................................................................................54

Troubleshooting An Internal SD Card.....................................................................................................................54

Troubleshooting Processors...................................................................................................................................55

Troubleshooting The Blade System Board.............................................................................................................55

Troubleshooting The NVRAM Backup Battery.......................................................................................................56

5 Using System Diagnostics.......................................................................................................57

Dell Online Diagnostics...........................................................................................................................................57

Dell Embedded System Diagnostics.......................................................................................................................57

When To Use The Embedded System Diagnostics..........................................................................................57

Running The Embedded System Diagnostics...................................................................................................57

System Diagnostic Controls.............................................................................................................................58

6 Jumpers And Connectors........................................................................................................59

System Board Jumper Settings..............................................................................................................................59

System Board Connectors......................................................................................................................................59

Disabling A Forgotten Password............................................................................................................................60

7 Technical Specifications.........................................................................................................61

8 System Messages.....................................................................................................................63

LCD Status Messages.............................................................................................................................................63

Viewing LCD Messages...................................................................................................................................63

Removing LCD Messages.................................................................................................................................63

System Error Messages..........................................................................................................................................63

Warning Messages...............................................................................................................................................119

Diagnostic Messages...........................................................................................................................................119

Alert Messages.....................................................................................................................................................119

9 Getting Help..............................................................................................................................121

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Contacting Dell.....................................................................................................................................................121

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About Your System

Overview

Your system includes up to four quarter-height blades installed in a sleeve. To function as a system, the sleeve is inserted into an M1000e enclosure (chassis).

CAUTION: Exercise care while handling the sleeve to prevent damage to the internal components.

NOTE: To ensure proper operation and cooling, all blade slots in the sleeve must be populated at all times with either a blade or quarter-height blade blank(s).

NOTE: For complete instructions on operating the quarter-height blades, see the M1000e Enclosure Owner's Manual and the CMC User's Guide at support.dell.com/manuals.

Figure 1. Sleeve and Blade — Overview

1. quarter-height blade

2. sleeve

3. enclosure

The following figure shows the blade slot numbering in a sleeve.

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Figure 2. Blade Slot Numbering

Front-Panel Features And Indicators

Figure 3. Front-Panel Features and Indicators

1. blade handle release button

2. solid state drives (2)

3. USB connectors (2)

4. blade power button/indicator

Solid State Drive Features

Your system supports two 1.8 inch uSATA Solid State Drives (SSD).

The SSDs plug into the SSD backplane inside the blade. On blades with a diskless configuration, you must install SSD blanks in all drive slots, and the SSD backplane must still be installed to maintain proper airflow.

The SSD indicators display different patterns as drive events occur in the system.

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Figure 4. SSD Features

1. activity indicator (green)

2. status indicator (green and amber)

NOTE: If the SSD is in Advanced Host Controller Interface (AHCI) mode, the status LED remains off.

Drive-Status Indicator Pattern Condition

Blinks green two times per second Identifying drive or preparing for removal

Off Drive ready for insertion or removal

NOTE: The drive status indicator remains off until all SSDs are initialized after system power is applied. Drives are not ready for insertion or removal during this time.

Blinks green, amber, and off Drive predicted failure

Blinks amber four times per second Drive failed

Blinks green slowly Drive rebuilding

Steady green Drive online

Blinks green three seconds, amber three seconds, and off six seconds

Rebuild aborted

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Other Information You May Need

WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document.

• The

Getting Started Guide

specifications.

• The

Rack Installation Instructions

rack.

• The

Dell PowerEdge M1000e Enclosure Owner’s Manual

describes how to troubleshoot the enclosure and install or replace the enclosure's components.

• The

Dell Chassis Management Controller User’s Guide

the Chassis Management Controller (CMC).

• For the full name of an abbreviation or acronym used in this document, see the Glossary at support.dell.com/ manuals.

• Dell systems management application documentation provides information about installing and using the systems management software.

• Any media that ships with your system that provides documentation and tools for configuring and managing your system, including those pertaining to the operating system, system management software, system updates, and system components that you purchased with your system.

NOTE: Always check for updates on support.dell.com/manuals and read the updates first because they often supersede information in other documents.

provides an overview of system features, setting up your system, and technical

included with your rack solution describes how to install your system into a

provides information about enclosure features and

provides information on installing, configuring and using

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Using The System Setup And Boot Manager

System Setup enables you to manage your system hardware and specify BIOS-level options.

The following keystrokes provide access to system features during startup:

Keystroke Description

<F2> Enters the System Setup.

<F10> Enters System Services, which opens the Dell Lifecycle Controller 2 (LC2). The Dell LC2 allows you to

access utilities such as embedded system diagnostics. For more information, see the Dell LC2 documentation.

<F11> Enters the BIOS Boot Manager or the Unified Extensible Firmware Interface (UEFI) Boot Manager,

depending on the system's boot configuration.

<F12> Starts Preboot eXecution Environment (PXE) boot.

From the System Setup, you can:

• Change the NVRAM settings after you add or remove hardware

• View the system hardware configuration

• Enable or disable integrated devices

• Set performance and power management thresholds

• Manage system security

You can access the System Setup using the:

• Standard graphical browser, which is enabled by default

• Text browser, which is enabled using Console Redirection

To enable Console Redirection, in System Setup, select System BIOS → Serial Communication screen → Serial Communication, select On with Console Redirection.

NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the help text in the text browser, you must press <F1>.

Choosing The System Boot Mode

System Setup enables you to specify the boot mode for installing your operating system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS.

You must select the boot mode in the Boot Mode field of the Boot Settings Screen of System Setup. Once you specify the boot mode, the system boots in the specified boot mode and you proceed then to install your operating system from that mode. Thereafter, you must boot the system in the same boot mode (BIOS or UEFI) to access the installed operating system. Trying to boot the operating system from the other boot mode will cause the system to halt at startup.

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NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode.

NOTE: For the latest information on supported operating systems, see dell.com/ossupport.

Entering System Setup

1. Turn on or restart your system.

2. Press <F2> immediately after you see the following message:

<F2> = System Setup

If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again.

Responding To Error Messages

If an error message is displayed while the system is booting, make a note of the message. See System Error Messages section of this manual for an explanation of the message and suggestions for correcting errors.

NOTE: After installing a memory upgrade, it is normal for your system to display a message the first time you start your system.

Using The System Setup Navigation Keys

Keys Action

Up arrow Moves to the previous field.

Down arrow Moves to the next field.

<Enter> Allows you to type in a value in the selected field (if applicable) or follow the link in the field.

Spacebar Expands or collapses a drop-down list, if applicable.

<Esc> Moves to the previous page until you view the main screen. Pressing <Esc> in the main screen exits

System Setup. A message prompts you to save any unsaved changes.

<F1> Displays the System Setup help file.

NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the system.

System Setup Options

System Setup Main Screen

NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings.

Menu Item

System BIOS This option is used to view and configure BIOS settings.

Description

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Menu Item Description

iDRAC Settings This option is used to view and configure iDRAC settings.

Device Settings This option is used to view and configure device settings.

System BIOS Screen

NOTE: The options for System Setup change based on the system configuration.

NOTE: System Setup defaults are listed under their respective options in the following sections, where applicable.

Menu Item Description

iDRAC Settings This option is used to view and configure iDRAC settings.

Device Settings This option is used to view and configure device settings.

System Information Displays information about the system such as the system model name, BIOS version, Service

Tag, and so on.

Memory Settings Displays information and options related to installed memory.

Processor Settings Displays information and options related to the processor such as speed, cache size, and so

on.

Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and

BIOS boot settings.

Integrated Devices Displays options to enable or disable integrated device controllers and ports, and to specify

related features and options.

Serial Communication Displays options to enable or disable the serial ports and specify related features and

options.

System Profile Settings Displays options to change the processor power management settings, memory frequency,

and so on.

System Security Displays options to configure the system security settings like, system password, setup

password, TPM security, and so on. It also enables or disables support for local BIOS update and the power button on the system.

Miscellaneous Settings Displays options to change the system date, time, and so on.

System Information Screen

Menu Item Description

System Model Name Displays the system model name.

System BIOS Version Displays the BIOS version installed on the system.

System Service Tag Displays the system Service Tag.

System Manufacturer Displays the name of system manufacturer.

System Manufacturer Contact Information Displays the contact information of the system manufacturer.

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Memory Settings Screen

Menu Item Description

System Memory Size Displays the amount of memory installed in the system.

System Memory Type Displays the type of memory installed in the system.

System Memory Speed Displays the system memory speed.

System Memory Voltage Displays the system memory voltage.

Video Memory Displays the amount of video memory.

System Memory Testing Specifies whether system memory tests are run during system boot. Options are Enabled

and Disabled. By default, the System Memory Testing option is set to Disabled.

Memory Operating Mode Specifies the memory operating mode. The options available depending on the memory

configuration of your system are Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare Mode, and Spare with Advanced ECC Mode. By default, the Memory Operating Mode option is set to Optimizer Mode.

Node Interleaving If this field is Enabled, memory interleaving is supported if a symmetric memory

configuration is installed. If Disabled, the system supports Non-Uniform Memory architecture (NUMA) (asymmetric) memory configurations. By default, Node Interleaving option is set to Disabled.

Serial Debug Output By default, it is set to disabled.

Processor Settings Screen

Menu Item Description

Logical Processor Allows you to enable or disable logical processors and display the number of logical

processors. If the Logical Processor option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS only displays one logical processor per core. By default, the Logical Processor option is set to Enabled.

QPI Speed Allows you to set the QuickPath Interconnect data rate settings. By default, the QPI Speed

option is set to Maximum data rate.

NOTE: The QPI Speed option is displayed only when both the processors are installed.

Virtualization Technology

Adjacent Cache Line Prefetch

Hardware Prefetcher Allows you to enable or disable hardware prefetcher. By default, the Hardware Prefetcher

Allows you enable or disable the additional hardware capabilities provided for virtualization. By default, the Virtualization Technology option is set to Enabled.

Allows you to optimize the system for applications that require high utilization of sequential memory access. By default, the Adjacent Cache Line Prefetch option is set to Enabled. You can disable this option for applications that require high utilization of random memory access.

option is set to Enabled.

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Menu Item Description

DCU Streamer Prefetcher

DCU IP Prefetcher Allows you to enable or disable DCU IP prefetcher. By default, the DCU IP Prefetcher option

Execute Disable Allows you enable or disable execute disable memory protection technology. By default, the

Number of Cores per Processor

Processor 64-bit Support

Processor Core Speed Displays the maximum core frequency of the processor.

Processor Bus Speed Displays the bus speed of the processors.

Allows you to enable or disable DCU streamer prefetcher. By default, the DCU Streamer Prefetcher option is set to Enabled.

is set to Enabled.

Execute Disable option is set to Enabled.

Allows you to control the number of enabled cores in each processor. By default, the Number of Cores per Processor option is set to All.

Specifies if the processor(s) support 64-bit extensions.

NOTE: The processor bus speed option is displayed only when both the processors are installed.

Boot Settings Screen

Menu Item Description

Boot Mode Allows you to set the boot mode of the system.

CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode.

If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems. By default, the Boot Mode option is set to BIOS.

NOTE: Setting this field to UEFI disables BIOS Boot Settings menu. Setting this field to BIOS disables the UEFI Boot Settings menu.

Boot Sequence Retry

BIOS Boot Settings

UEFI Boot Settings

One-Time Boot Allows you to enable or disable a one-time boot from a selected device.

Allows you to enable or disable the boot sequence retry feature. If this field is enabled and the system fails to boot, the system reattempts the boot sequence after 30 seconds. By default, the Boot Sequence Retry option is set to Disabled.

Allows you to enable or disable BIOS Boot options.

NOTE: This option is enabled only if the boot mode is BIOS.

Allows you to enable or disable UEFI Boot options.

NOTE: This option is enabled only if the boot mode is UEFI.

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Integrated Devices Screen

Menu Item Description

Integrated RAID Controller

User Accessible USB Ports

Internal SD Card Redundancy

Internal SD Card Port Enables or disables the system’s internal SD card port.

Integrated Network Card 1

OS Watchdog Timer Allows you to enable or disable the OS wacthdog timer. When this field is enabled, the

Embedded Video Controller

SR-IOV Global Enable Allows you to enable or disable the BIOS configuration of Single Root I/O Virtualization (SR-

Slot Disablement The Slot Disablement feature controls the configuration of mezzanine cards installed in the

Allows you to enable or disable the integrated RAID controller. By default, the Integrated RAID Controller option is set to Enabled.

Allows you to set the user accessible ports. Selecting All Ports Off disables all USB ports. By default, the User Accessible USB Ports option is set to All Ports On.

If set to Mirror mode, data is written on both SD cards. If any one of the SD card fails, data is written to the active SD card. Data from this card is copied to the replacement SD card at the next boot.

NOTE: If you enable this option, access to the vFlash partition is disabled.

Allows you to enable or disable the integrated network card. By default, the Integrated Network Card 1 option is set to Enabled.

operating system initializes the timer and the OS watchdog timer helps in recovering the operating system. By default, the OS Watchdog Timer option is set to Disabled.

Allows you to enable or disable the Embedded Video Controller. By default, the embedded video controller is Enabled.

IOV) devices. By default, the SR-IOV Global Enable option is set to Disabled.

specified slots. Only mezzanine card slots that are present on your system are available for control.

Serial Communications Screen

Menu Item Description

Serial Communication Allows you to enable the COM port or Console Redirection options.

Serial Port Address Allows you to set the port address for serial devices. By default, the Serial Port Address option

is set to COM1.

NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device.

Failsafe Baud Rate Displays the failsafe baud rate for console redirection. The BIOS attempts to determine the

baud rate automatically. This failsafe baud rate is used only if the attempt fails and the value must not be changed. By default, the Failsafe Baud Rate option is set to 11520.

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Menu Item Description

Remote Terminal Type Allows you to set the remote console terminal type. By default, the Remote Terminal Type

option is set to VT 100/VT220.

Redirection After Boot Allows you to enable or disable to the BIOS console redirection when the operating system is

loaded. By default, the Redirection After Boot option is set to Enabled.

System Profile Settings Screen

Menu Item Description

System Profile Allows you to set the system profile. If you set the System Profile option to a mode other than

Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. By default, the System Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller.

NOTE: The following parameters are available only when the System Profile is set to Custom.

CPU Power Management

Memory Frequency Allows you to set the memory frequency. By default, the Memory Frequency option is set to

Turbo Boost Allows you to enable or disable the processor to operate in turbo boost mode. By default, the

C1E Allows you to enable or disable the processor to switch to a minimum performance state when it

C States Allows you to enable or disable the processor to operate in all available power states. By default,

Monitor/Mwait Allows you to enable Monitor/Mwait instructions in the processor. By default, the Monitor/Mwait

Memory Patrol Scrub

Memory Refresh Rate

Allows you to set the CPU power management. By default, the CPU Power Management option is set to System DBPM (DAPC). DBPM is Demand-Based Power Management.

Maximum Performance.

Turbo Boost option is set to Enabled.

is idle. By default, the C1E option is set to Enabled.

the C States option is set to Enabled.

option is set to Enabled for all system profiles, except Custom.

NOTE: This option can be disabled only if the C States option in Custom mode is disabled.

NOTE: When C States is enabled in Custom mode, changing the Monitor/Mwait setting does not impact system power/performance.

Allows you to set the memory patrol scrub frequency. By default, the Memory Patrol Scrub option is set to Standard.

Allows you to set the memory refresh rate. By default, the Memory Refresh Rate option is set to 1x.

Memory Operating Voltage

Allows you to set the DIMM voltage selection. When set to Auto, the system automatically sets the system voltage to the optimal setting based on the DIMM capacity and the numbers of DIMMs installed. By default, the Memory Operating Voltage option is set to Auto.

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System Security Screen

Menu Item Description

Intel AES-NI The Intel AES-In option improves the speed of applications by performing encryption and

decryption using the Advanced Encryption Standard set and is set to Enabled by default.

System Password Allows you to set the system password. This option is read-only if the password jumper is not

installed in the system.

Setup Password Allows you to set the setup password. This option is read-only if the password jumper is not

installed in the system.

Password Status Allows you to lock the system password. By default, the Password Status option is set to

Unlocked.

TPM Security Allows you to control the reporting mode of the Trusted Platform Module (TPM). By default, the

TPM Security option is set to Off. You can only modify the TPM Status, TPM Activation , and Intel TXT fields if the TPM Status field is set to either On with Pre-boot Measurements or On without Pre-boot Measurements.

TPM Activation Allows you to change the operational state of the TPM. By default, the TPM Activation option is

set to No Change.

TPM Status Displays the TPM status.

TPM Clear

Intel TXT Allows you enable or disable Intel Trusted Execution Technology. To enable Intel TXT,

Power Button Allows you to enable or disable the power button on the front of the system. By default, the Power

AC Power Recovery

CAUTION: Clearing the TPM results in loss of all keys in the TPM. The loss of TPM keys may affect booting to the operating system.

Allows you to clear all the contents of the TPM. By default, the TPM Clear option is set to No.

Virtualization Technology must be enabled and TPM Security must be enabled with Pre-boot measurements. By default, the Intel TXT option is set to Off.

Button option is set to Enabled.

Allows you to set how the system reacts after AC power is restored to the system. By default, the AC Power Recovery option is set to Last.

Miscellaneous Settings

Menu Item Description

System Time Allows you to set the time on the system.

System Date Allows you to set the date on the system.

Asset Tag Displays the asset tag and allows you to modify it for security and tracking purposes.

Keyboard NumLock Allows you to set whether the system boots with the NumLock enabled or disabled. By

default the Keyboard NumLock is set to On.

NOTE: This field does not apply to 84-key keyboards.

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Menu Item Description

Report Keyboard Errors Allows you to set whether keyboard-related error messages are reported during system

boot. By default, the Report Keyboard Errors field is set to Report.

F1/F2 Prompt on Error Allows you to enable or disable the F1/F2 prompt on error. By default, F1/F2 Prompt on

Error is set to Enabled.

In-System Characterization This field enables or disables In-System Characterization. By default, In-System

Characterization is set to Enabled.

System And Setup Password Features

You can create a system password and a setup password to secure your system. To enable creation of the system and setup password, the password jumper must be set to enabled. For more information on the password jumper settings, see System Board Jumper Settings.

System password This is the password that you must enter to log on to your system.

Setup password This is the password that you must enter to access and make changes to the BIOS or UEFI settings

of your system.

CAUTION: The password features provide a basic level of security for the data on your system.

CAUTION: Anyone can access the data stored on your system if the system is running and unattended.

NOTE: Your system is shipped with the system and setup password feature disabled.

Assigning A System And/Or Setup Password

NOTE: The password jumper enables or disables the System Password and Setup Password features. For more information on the password jumper settings, see System Board Jumper Settings.

You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when the password jumper setting is enabled and Password Status is Unlocked. If the Password Status is Locked, you cannot change the System Password and/or Setup Password.

If the password jumper setting is disabled, the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the system.

To assign a system and/or setup password:

1. To enter System Setup, press <F2> immediately after a power-on or reboot.

2. In the System Setup Main Menu, select System BIOS and press <Enter>.

The System BIOS screen is displayed.

3. In the System BIOS screen, select System Security and press <Enter>.

The System Security screen is displayed.

4. In the System Security screen, verify that Password Status is Unlocked.

5. Select System Password , enter your system password, and press <Enter> or <Tab>.

Use the following guidelines to assign the system password:

– A password can have up to 32 characters. – The password can contain the numbers 0 through 9. – Only lower case letters are valid, upper case letters are not allowed.

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– The following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

A message prompts you to re-enter the system password.

6. Re-enter the system password that you entered earlier and click OK.

7. Select Setup Password, enter your system password and press <Enter> or <Tab>.

A message prompts you to re-enter the setup password.

8. Re-enter the setup password that you entered earlier and click OK.

9. Press <Esc> to save the changes.

NOTE: Password protection does not take effect until the system reboots.

Using Your System Password To Secure Your System

NOTE: If you have assigned a setup password, the system accepts your setup password as an alternate system password.

1. Turn on or reboot your system.

2. Type your password and press <Enter>.

When Password Status is Locked, type the password and press <Enter> when prompted at reboot.

If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password. You have three attempts to enter the correct password. After the third unsuccessful attempt, the system displays an error message that the system has halted and must be powered down.

Even after you shut down and restart the system, the error message is displayed until the correct password is entered.

NOTE: You can use the Password Status option in conjunction with the System Password and Setup Password options to protect your system from unauthorized changes.

Deleting Or Changing An Existing System And/Or Setup Password

Ensure that the Password jumper is set to enabled and the Password Status is Unlocked before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password if the Password Status is Locked.

To delete or change the existing System and/or Setup password:

1. To enter System Setup, press <F2> immediately after a power-on or reboot.

2. In the System Setup Main Menu, select System BIOS and press <Enter>.

The System BIOS screen is displayed.

3. In the System BIOS Screen, select System Security and press <Enter>.

The System Security screen is displayed.

4. In the System Security screen, verify that Password Status is Unlocked.

5. Select System Password, alter or delete the existing system password and press <Enter> or <Tab>.

6. Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>.

NOTE: If you change the System and/or Setup password a message prompts you to re-enter the new password. If you delete the System and/or Setup password, a message prompts you to confirm the deletion.

7. Press <Esc> to save the changes.

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NOTE: You can disable password security while logging on to the system. To disable the password security, turn on or reboot your system, type your password and press <Ctrl><Enter>.

Operating With A Setup Password Enabled

If Setup Password is Enabled, enter the correct setup password before modifying most of the System Setup options.

If you do not enter the correct password in three attempts, the system displays the message

Incorrect Password! Number of unsuccessful password attempts: <x> System Halted! Must power down.

Even after you shut down and restart the system, the error message is displayed until the correct password is entered. The following options are exceptions:

• If System Password is not Enabled and is not locked through the Password Status option, you can assign a system password.

• You cannot disable or change an existing system password.

NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized changes.

Entering The UEFI Boot Manager

NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be installed from the BIOS boot mode.

The Boot Manager enables you to:

• Add, delete, and arrange boot options

• Access System Setup and BIOS-level boot options without rebooting

To enter the Boot Manager:

1. Turn on or restart your system.

2. Press <F11> after you see the following message:

<F11> = UEFI Boot Manager

If your operating system begins to load before you press <F11>, allow the system to finish booting, and then restart your system and try again.

Using The Boot Manager Navigation Keys

Key Description

Up arrow Moves to the previous field.

Down arrow Moves to the next field.

<Enter> Allows you to type in a value in the selected field (if applicable) or follow the link in the field.

Spacebar Expands or collapses a drop-down list, if applicable.

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Key Description

<Esc> Moves to the previous page till you view the main screen. Pressing <Esc> in the main screen exits

System Setup. A message prompts you to save any unsaved changes.

<F1> Displays the System Setup help file.

NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the system.

Boot Manager Screen

Menu Item Description

Continue Normal Boot

BIOS Boot Menu Displays the list of available BIOS boot options (marked with asterisks). Select the boot option

UEFI Boot Menu Displays the list of available UEFI boot options (marked with asterisks). Select the boot option

Driver Health Menu Displays a list of the drivers installed on the system and their health status.

Launch System Setup

System Utilities Enables you to access the BIOS Update File Explorer, run the Dell Diagnostics program, and

The system attempts to boot to devices starting with the first item in the boot order. If the boot attempt fails, the system continues with the next item in the boot order until the boot is successful or no more boot options are found.

you wish to use and press <Enter>.

you wish to use and press <Enter>. The UEFI Boot Menu enables you to Add Boot Option, Delete Boot Option, or Boot From File.

Enables you to access the System Setup.

reboot the system.

UEFI Boot Menu

Menu Item Description

Boot From File Sets a one-time boot option not included in the boot option list.

Select UEFI Boot Option Displays the list of available UEFI boot options (marked with asterisks), select the boot option

you wish to use and press <Enter>.

Add Boot Option Adds a new boot option.

Delete Boot Option Deletes an existing boot option.

Embedded System Management

The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle. The Lifecycle Controller can be started during the boot sequence and can function independently of the operating system.

NOTE: Certain platform configurations may not support the full set of features provided by the Lifecycle Controller.

For more information about setting up the Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Lifecycle Controller documentation at support.dell.com/manuals.

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iDRAC Settings Utility

The iDRAC Settings utility is an interface to setup and configure the iDRAC parameters using UEFI. You can enable or disable various iDRAC parameters using the iDRAC7 Settings Utility, for example:

NOTE: Some of the features mentioned in the list may require the iDRAC7 Enterprise License upgrade.

• Configure, enable, or disable the iDRAC local area network through the dedicated iDRAC Enterprise card port or the embedded NIC

• Enable or disable IPMI over LAN

• Enable a LAN Platform Event Trap (PET) destination

• Attach or detach the Virtual Media devices

For more information on using iDRAC7, see the iDRAC7 User's Guide, at support.dell.com/manuals.

Entering The iDRAC Settings Utility

1. Turn on or restart the managed system.

2. Press <F2> during Power-on Self-test (POST).

3. In the System Setup Main Menu page, click iDRAC Settings.

The iDRAC Settings page is displayed.

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Installing Blade Components

Recommended Tools

You may need the following items to perform the procedures in this section:

• #1 and #2 Phillips screwdrivers

• T10 and T15 Torx screwdrivers

• Wrist grounding strap (connected to ground)

Removing And Installing A Sleeve

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

• Before you remove or install a sleeve in the enclosure, ensure that the top slot (Blade a) of the sleeve is empty.

• You can remove or install a sleeve in the enclosure with blades or blade blanks installed in the slots Blade b, Blade c, and Blade d.

Removing The Sleeve

1. Power down the blades in the sleeve using operating system commands or the CMC.

When a blade is powered off, its front-panel power indicator is off.

CAUTION: Before removing a sleeve from slots 3 or 4 of the enclosure, rotate the LCD panel to the storage position to prevent accidental damage to the LCD screen.

2. Remove the blade from the top slot (Blade a) of the sleeve.

CAUTION: If you are permanently removing a sleeve from the enclosure, install two half-height blade blanks. Operating the system for extended periods of time without blade blanks installed can cause the enclosure to overheat.

3. Pull the sleeve handle to release the sleeve from the locked position.

4. Push down on the sleeve handle and slide the sleeve out of the enclosure.

CAUTION: To protect the I/O connector pins at the back of the sleeve, install the I/O connector covers any time a sleeve is removed from the enclosure.

5. Install the cover on the sleeve handle.

6. Install the I/O connector covers over the I/O connectors on the sleeve.

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Figure 5. Removing and Installing a Sleeve

1. sleeve handle cover

2. sleeve handle

3. sleeve/blade slot

4. guide rail on sleeve

5. guide rail on enclosure

6. sleeve

Installing The Sleeve

1. Remove the I/O connector covers from the I/O connectors on the sleeve and save for future use.

2. Remove the cover from the sleeve handle.

NOTE: To ensure optimal thermal performance, do not replace the cover on the sleeve handle after the sleeve is installed in the enclosure.

3. If installed, remove the blade or blade blank from the top slot (Blade a) of the sleeve.

CAUTION: If you are installing a sleeve in bays 3 or 4, rotate the LCD module to the horizontal storage position to prevent accidental damage to the LCD screen.

4. Align the guide rail on the upper edge of the sleeve so that the rail fits between the plastic guides on the enclosure.

5. Slide the sleeve into the enclosure.

6. Lift the sleeve handle up to secure the sleeve in the enclosure.

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Removing And Installing A Blade

Removing A Blade

1. Power down the blade in the sleeve using operating system commands or the CMC, and ensure that the blade is turned off.

When a blade is turned off, its front-panel power indicator is off.

2. Pull down on the blade release handle and slide the blade out of the sleeve.

CAUTION: If you are permanently removing the blade, install a blade blank. Operating the system for extended periods of time without a blade blank installed can cause the enclosure to overheat.

Figure 6. Removing and Installing a Blade

1. blade

2. blade release handle

3. sleeve

Installing A Blade

1. If you are installing a blade in the top slot (Blade a) of the sleeve, ensure that the sleeve is installed in the enclosure.

2. If installed, remove the blade blank from the blade slot in the sleeve.

3. Orient the blade so that the blade release handle faces the sleeve release handle.

4. Slide the blade into the sleeve until the blade release handle engages and locks the blade in place.

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Inside The Blade

Figure 7. Inside the Blade

1. blade system board release handle

2. mezzanine card blank

3. processor/DIMM blank

4. LOM riser card connector

5. heat sink (for processor 1)

6. memory modules (3) (for processor 2)

7. SSD backplane

8. solid state drives (2)

9. SD card 1 slot

10. SD vFlash card/SD card 2 slot

11. processor 2 socket

12. memory modules (3) (for processor 1)

13. optional mezzanine card (Fabric B or C)

14. mezzanine card release latch

I/O Module Mezzanine Card

Mezzanine Card Installation Guidelines

• The blade supports one SFF mezzanine card.

• The mezzanine card slot supports Fabric B or Fabric C, depending on the slot in the sleeve where the blade is installed. This card must match the fabric type of the I/O modules installed in the corresponding I/O module bays.

NOTE: For more information on I/O modules, see "Guidelines for Installing I/O Modules" in the

Owner's Manual

at support.dell.com/manuals.

M1000e Enclosure

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Removing A Mezzanine Card

1. Remove the blade from the sleeve.

2. Rotate the mezzanine card retention latch to unlock the mezzanine card.

NOTE: Hold the mezzanine card by its edges only.

3. Lift the mezzanine card up and away from the blade system board.

4. If you are permanently removing the mezzanine card, you must install a mezzanine blank over the vacant mezzanine card slot. To install a mezzanine blank:

a) Place the mezzanine blank on the mezzanine card connector.

When properly seated, the tabs underneath the mezzanine blank cover all corners of the mezzanine card connector and the tab on the side of the mezzanine blank rests over the slot on the chassis wall.

b) Rotate the mezzanine card retention latch over the mezzanine blank to secure it in position.

5. Install the blade in the sleeve.

Figure 8. Removing and Installing a Mezzanine Card

1. mezzanine card

2. locking tab on the side of the mezzanine card

3. mezzanine card slot

4. mezzanine card retention latch

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Figure 9. Removing and Installing a Mezzanine Blank

1. tabs under the mezzanine blank (4)

2. mezzanine blank

3. locking tab on the side of the mezzanine blank

4. mezzanine card slot

5. mezzanine card retention latch

Installing A Mezzanine Card

1. Rotate the mezzanine card retention latch to unlock the mezzanine blank.

2. Release the locking tab on the side of the mezzanine blank secured to the wall of the chassis and lift the mezzanine blank away from the system.

NOTE: Hold the mezzanine card by its edges only.

3. Orient the card to align the connector on the bottom of the mezzanine card with the mezzanine card slot on the blade system board.

4. Lower the card into place until it is fully seated.

5. Rotate the mezzanine card retention latch over the mezzanine card to secure it in position.

6. Install the blade in the sleeve.

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LOM Riser Card

Removing The LOM Riser Card

1. Remove the blade from the sleeve.

2. Remove the two screws that secure the LOM riser card to the blade system board.

3. Lift the card away from the blade system board.

Figure 10. Removing and Installing the LOM Riser Card

1. LOM riser card

2. screws (2)

3. LOM riser card connector

Installing The LOM Riser Card

1. Remove the blade from the sleeve.

2. Install the LOM riser card:

a) Lower the LOM riser card into place until the card connector fits into the corresponding connector on the blade

system board.

b) Secure the card with the two screws.

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3. Install the blade in the sleeve.

Solid State Drives

• The system supports up to two 1.8 inch uSATA Solid State Drives (SSDs).

• All SSDs connect to the blade system board through the SSD backplane.

• SSDs are supplied in special hot-swappable drive carriers that fit in the SSD slots.

• For a single SSD configuration, an SSD blank must be installed in the other drive bay to maintain proper cooling airflow.

Removing A Solid State Drive

NOTE: Not all operating systems support hot-swappable drive installation. See the documentation supplied with your operating system.

1. Take the SSD offline and wait until the indicator codes on the SSD-drive carrier signal that the drive may be removed safely.

When all indicators are off, the drive is ready for removal.

See your operating system documentation for more information on taking the SSD offline.

2. Open the SSD carrier release handle to release the drive from the SSD connector on the SSD backplane.

3. Slide the SSD out until it is free of the drive bay.

If you are permanently removing an SSD, install a blank insert.

Figure 11. Removing and Installing an SSD

1. SSD carrier release handle

2. SSD

3. SSD connectors (2)

4. SSD backplane

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Installing A Solid State Drive

CAUTION: When a replacement hot-swappable SSD is installed and the blade is powered on, the SSD automatically begins to rebuild. Make absolutely sure that the replacement SSD is blank or contains data that you wish to have over-written. Any data on the replacement SSD is immediately lost after the SSD is installed.

NOTE: Not all operating systems support hot-swappable drive installation. See the documentation supplied with your operating system.

1. If installed, remove the SSD blank.

2. If closed, open the SSD carrier release handle.

3. Insert the SSD drive carrier into the drive slot until the carrier connects with the SSD backplane.

4. Close the release handle to lock the SSD in place.

NOTE: The status LED indicator displays a steady green light if the SSD is installed correctly. The SSD carrier LED green indicator flashes as the drive rebuilds.

Shutdown Procedure For Servicing A Solid State Drive

NOTE: This section applies only when the blade must be powered down to service an SSD. In many situations, the SSD can be serviced while the blade is powered on.

If you need to power off the blade to service an SSD, wait for 30 seconds after the blade’s power indicator turns off, before removing the SSD. Otherwise, the SSD may not be recognized after it is reinstalled and the blade is powered on again.

Configuring The Boot Drive

The drive or device from which the system boots is determined by the boot order specified in the System Setup.

Removing An SSD From The SSD Carrier

CAUTION: To avoid damaging the SSD or the SSD carrier, do not use excessive force.

1. Slightly pull outward on the edges of the SSD carrier in the direction of the arrows marked on the SSD carrier and

disengage the SSD from the carrier.

2. Slide the SSD out of the SSD carrier.

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Figure 12. Removing and Installing an SSD Into an SSD Carrier

1. arrows (2)

2. SSD carrier

3. SSD

4. SSD connectors

5. connector alignment label

Installing An SSD In The SSD Carrier

1. Align the SSD with the SSD carrier so that the connectors on the SSD face up and match the connector alignment label on the SSD carrier.

CAUTION: To avoid damaging the SSD or the SSD carrier, do not use excessive force.

2. Slide the SSD into the SSD carrier until it is secured inside the SSD carrier.

Solid State Drive Backplane

Removing The SSD Backplane

1. Remove the blade from the sleeve.

CAUTION: To prevent damage to the SSDs and the backplane, you must remove the SSDs from the blade before removing the SSD backplane.

CAUTION: You must note the number of each SSD and temporarily label them before removal so that you can replace them in the same locations.

2. Remove the SSD(s).

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3. Slide the blue release latches up.

4. Slide the SSD backplane away from the card-edge connector on the management riser card and lift the SSD

backplane out of the blade.

Figure 13. Removing and Installing the SSD Backplane

1. SSD backplane

2. SSD backplane connector

3. card-edge connector (on management riser card)

4. release latches (2)

Installing The SSD Backplane

1. Align the backplane connector with the card edge connector on the management riser card.

2. Slide the SSD backplane in until it engages securely with the card-edge connector on the management riser card.

3. Push the blue release tabs down to lock the SSD backplane.

4. Install the SSD(s).

5. Install the blade in the sleeve.

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Processors

• Your system supports up to two Intel Xeon processor E5-2400 product family.

• Single-processor configuration is supported.

Use the following procedure when:

• Installing an additional processor

• Replacing a processor

Removing A Processor

1. Remove the blade from the sleeve.

WARNING: The processor and heat sink can become extremely hot. Be sure the processor has had sufficient time to cool before handling.

CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions.

2. Loosen the two retention sockets that secure the heat sink to the blade system board.

3. Remove the heat sink.

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Figure 14. Removing and Installing a Heat Sink

1. heat sink

2. retention sockets (2)

3. retention screws (2)

4. Use a clean, lint-free cloth to remove any thermal grease from the surface of the processor shield.

CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped.

5. Position your thumb firmly over the processor socket-release lever and release the lever from the locked position.

Rotate the lever 90 degrees upward until the processor is released from the socket.

6. Use the tab on the processor shield to rotate the processor shield upward and out of the way.

7. If applicable, remove the socket protective cap from the processor shield. To remove the socket protective cap,

push the cap from the inside of the processor shield and move it away from the socket pins.

NOTE: It is recommended that you install/remove the socket protective cap from the processor shield with the processor shield in the open position.

CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to bend the pins in the socket when removing the processor out of the socket.

8. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new

processor.

CAUTION: If you are permanently removing a processor, you must install a socket protective cap and a processor/ DIMM blank in the vacant socket to ensure proper system cooling. The processor/DIMM blank covers the vacant sockets for the DIMMs and the processor.

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NOTE: For more information on installing a processor/DIMM blank, see Removing A Processor/DIMM Blank.

Figure 15. Removing and Installing a Processor

1. processor

2. processor shield

3. notches in the processor (4)

4. socket keys (4)

5. pin-1 indicator (on the processor socket)

6. pin-1 indicator (on the processor)

7. socket-release lever

Installing A Processor

NOTE: If you are installing just one processor, it must be installed in socket CPU1.

1. If applicable, remove the heat-sink blank.

2. Unlatch and rotate the socket-release lever 90 degrees upward and ensure that the socket-release lever is fully open.

3. Use the tab on the processor shield to rotate the processor shield upward and out of the way.

4. If applicable, remove the socket protective cap from the processor shield. To remove the socket protective cap, push the cap from the inside of the processor shield and move it away from the socket pins.

NOTE: It is recommended that you install/remove the socket protective cap from the processor shield with the processor shield in the open position.

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CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful not to bend the pins in the socket.

CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket.

5. Install the processor in the socket:

a) Identify the pin-1 corner of the processor by locating the tiny gold triangle on one corner of the processor.

Place this corner in the same corner of the ZIF socket identified by a corresponding triangle on the processor

socket. b) Align the pin-1 corner of the processor with the pin-1 corner of the processor socket. c) Set the processor lightly in the socket.

Because the system uses a ZIF processor socket, do not use force. When the processor is positioned correctly,

it drops down into the socket with minimal pressure. d) Verify that the processor is properly aligned and seated. e) Close the processor shield. f) Rotate the socket release lever down until it is locked in position.

6. Install the heat sink:

If you are:

Reinstalling a heat sink Use a clean, lint-free cloth to remove the existing thermal grease from the heat sink.

Upgrading a processor If a new heat sink was supplied with the processor, install it.

Reinstalling a processor Clean any remnants of thermal grease from the processor.

CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket.

a) Open the grease applicator included with your processor kit and apply all of the thermal grease in the

applicator to the center of the topside of the new processor. b) Place the heat sink onto the processor. c) Tighten the retention sockets to secure the heat sink to the blade system board.

7. Install the blade in the sleeve.

As the system boots, it detects the presence of the new processor and automatically changes the system configuration information in the System Setup.

8. Press <F2> to enter the System Setup and check that the processor information matches the new system configuration.

9. Run the system diagnostics to verify that the new processor operates correctly.

10. Update the system BIOS.

NVRAM Backup Battery

Replacing The NVRAM Backup Battery

WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. See the safety instructions that came with your system for additional information.

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1. Remove the blade from the sleeve.

2. To disengage the battery from the battery connector, support the battery connector by pressing on the sides of the connector, and push the battery to the positive side of the connector.

3. Lift the battery out of the securing tabs of the battery connector.

4. To install a new system battery:

a) Support the battery connector by pressing down firmly on the sides of the connector. b) Hold the battery with the negative side facing the battery connector and slide it into the battery connector until

it snaps in place.

5. Install the blade in the sleeve.

6. Enter the System Setup to confirm that the battery is operating properly.

7. Enter the correct time and date in the System Setup's Time and Date fields.

8. Exit the System Setup.

9. To test the newly installed battery, remove the blade for at least an hour.

10. After an hour, reinstall the blade.

11. Enter the System Setup and if the time and date are still incorrect, see Getting Help.

Figure 16. Replacing the NVRAM Backup Battery

1. positive side of the battery

2. battery connector

System Board

Removing The Blade System Board

1. Remove the blade from the sleeve.

WARNING: The processor and heat sink can become extremely hot. Be sure the processor has had sufficient time to cool before handling.

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WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components.

2. Remove the SD card and the vFlash card.

3. Remove the mezzanine card/blank.

4. Remove the SSDs.

NOTE: If you are removing both SSDs, label them so you can replace them in their original locations.

5. Remove the SSD backplane.

CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components.

6. Hold the blade chassis with one hand, lift and pull the blade release handle with the other hand to slide the blade

system board out of the open end of the chassis.

7. Remove the memory modules and memory module blanks.

8. Remove the processor(s).

Figure 17. Removing and Installing the Blade System Board

1. blade release handle

2. blade system board

3. blade chassis

Installing The Blade System Board

1. Transfer the following components to the new blade system board:

a) Memory modules and memory module blanks. b) Processor(s) and heat sink(s), or processor/DIMM blank.

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c) LOM riser card

2. Slide the new blade system board into the open end of the blade chassis until the blade release latch engages.

NOTE: Ensure that the system board is parallel with the chassis.

3. Replace the mezzanine card.

4. Reinstall the SSD backplane.

5. Replace the SSD(s).

If there are two drives, be sure to reinstall them in their original locations.

6. Install the SD card(s).

7. Install the blade in the sleeve.

8. Import your new or existing iDRAC Enterprise license. For more information, see the support.dell.com/manuals.

iDRAC7 User's Guide

Processor/DIMM Blank

CAUTION: If you are permanently removing a processor, you must install a socket protective cap and a processor / DIMM blank in the vacant socket to ensure proper system cooling. The processor/DIMM blank covers the vacant sockets for the DIMMs and the processor.

Removing A Processor/DIMM Blank

1. Remove the blade from the sleeve.

2. Remove the blade system board. For more information, see Removing The Blade System Board.

3. Lift the processor/DIMM blank away from the system.

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Figure 18. Removing and Installing a Processor/DIMM Blank

1. processor socket

2. processor/DIMM blank

3. tabs (2)

4. heat sink retention sockets (2)

Installing A Processor/DIMM Blank

1. Remove the blade from the sleeve.

2. If installed, remove the processor and heat sink. For more information, see Removing A Processor.

3. Remove the blade system board. For more information, see Removing The Blade System Board.

4. Position the processor/DIMM blank on the blade system board with the holes on the tabs of the processor/DIMM

blank engaged with the heat sink retention screws on the blade system board.

5. Install the blade system board. For more information, see Installing The Blade System Board.

6. Install the blade in the sleeve.

System Memory

Your system supports registered DIMMs (RDIMMs). It supports DDR3 and DDR3L voltage specifications.

NOTE: MT/s indicates DIMM speed in MegaTransfers per second.

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Memory bus operating frequency can be 1600 MT/s or 1333 MT/s depending on:

• DIMM configuration (number of ranks)

• maximum frequency of the DIMMs

• DIMM operating voltage

• system profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized)

• maximum supported DIMM frequency of the processors

The following table shows the memory populations and operating frequencies for the supported configurations.

DIMM Type DIMMs Populated/

Channel

Operating Frequency (in MT/s) Maximum DIMM Rank/

Channel

1.5 V 1.35 V

RDIMM 1 1600 and 1333 1333 Dual rank

RDIMM 1 - 1333 Quad rank

The system contains six memory sockets split into two sets of three sockets, one set per processor. Each three-socket set is organized into three channels.

NOTE: DIMMs in sockets A1 to A3 are assigned to processor 1 and DIMMs in sockets B1 to B3 are assigned to processor 2.

Figure 19. Memory Socket Locations

Memory channels are organized as follows:

Processor 1 channel 1: memory socket A1

channel 2: memory socket A2

channel 3: memory socket A3

Processor 2 channel 1: memory socket B1

channel 2: memory socket B2

channel 3: memory socket B3

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General Memory Module Installation Guidelines

This system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration. The following are the recommended guidelines for best performance:

• x4 and x8 DRAM based DIMMs can be mixed. For more information, see Mode-Specific Guidelines.

• Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to A3 are available. For dual-processor systems, sockets A1 to A3 and sockets B1 to B3 are available.

• In a dual-processor configuration, the memory configuration for each processor must be identical. For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on.

• Memory modules of different sizes can be mixed provided that other memory population rules are followed (for example, 2 GB and 4 GB memory modules can be mixed).

• If memory modules with different speeds are installed, they will operate at the speed of the slowest installed memory module(s) or slower depending on system DIMM configuration.

Mode-Specific Guidelines

Three memory channels are allocated to each processor. The allowable configurations depend on the memory mode selected.

NOTE: x4 and x8 DRAM based DIMMs can be mixed depending on RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in either memory optimized (independent channel) or Advanced ECC modes. x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC.

The following sections provide additional slot population guidelines for each mode.

Advanced ECC (Lockstep)

Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This protects against single DRAM chip failures during normal operation. To support Advanced ECC mode, memory modules must be identical in size, speed, and technology.

• Memory sockets A1 and B1 are disabled and do not supported Advanced ECC mode.

• DIMMs installed in memory sockets A2 and A3 must match each other. Similar rule applies for DIMMs installed in memory sockets B2 and B3.

NOTE: Advanced ECC with mirroring is not supported.

Memory Optimized (Independent Channel) Mode

This mode supports SDDC only for memory modules that use x4 device width and does not impose any specific slot population requirements.

Memory Sparing

NOTE: To use Memory Sparing, all populated channels must have quad-rank DIMMs and Memory Sparing must be enabled in the System Setup.

In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on a rank, the data from this rank is copied to the spare rank and the failed rank is disabled.

With Memory Sparing enabled, the system memory available to the operating system is reduced by one rank per channel. For example, in a dual-processor configuration with six 32 GB quad-rank DIMMs, the available system memory is: 3/4 (ranks/channel) × 6 (DIMMs) × 32 GB = 144 GB, and not 6 (DIMMs) × 32 GB = 192 GB.

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NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.

NOTE: Both Advanced ECC/Lockstep and Optimizer modes support Memory Sparing.

Memory Mirroring

Memory Mirroring offers the strongest DIMM reliability mode compared to all other modes, providing improved uncorrectable multi-bit failure protection. In a mirrored configuration, the total available system memory is one half of the total installed physical memory. Half of the installed memory is used to mirror the active DIMMs. In the event of an uncorrectable error, the system will switch over to the mirrored copy. This ensures SDDC and multi-bit protection.

Memory installation guidelines to support Memory Mirroring:

• Memory channel 1 (memory sockets A1 and B1) is disabled in this mode.

• Memory channels 2 and 3 must be populated.

• Only quad-rank DIMMs are supported.

• DIMMs installed must be identical in size, speed, and technology.

Sample Memory Configurations

The following tables show sample memory configurations that follow the appropriate memory guidelines stated in this section.

NOTE: 16 GB quad-rank RDIMMs are not supported.

NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively.

Table 1. Memory Configurations – Single Processor

System Capacity (in GB)

2 2 1

4 2 2

6 2 3

12 4 3

24 8 3

48 16 3

96 32 3

Table 2. Memory Configurations – Two Processor

System Capacity (in GB)

4 2 2

8 2 4

DIMM Size (in GB)

Number of DIMMs

Organization and Speed

1R x8, 1333 MT/s

1R x4, 1333 MT/s 2R x8, 1333 MT/s 2R x8, 1600 MT/s

2R x4, 1333 MT/s 2R x4, 1600 MT/s

4R x4, 1333 MT/s

Organization and Speed

1R x8, 1333 MT/s

DIMM Slot Population

A1, A2

A1, A2, A3

DIMM Slot Population

A1, B1

A1, A2, B1, B2

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System Capacity (in GB)

12 2 6

24 4 6

48 8 6

96 16 6

192 32 6

DIMM Size (in GB)

Number of DIMMs

Organization and Speed

1R x8, 1333 MT/s

1R x4, 1333 MT/s 2R x8, 1333 MT/s 2R x8, 1600 MT/s

2R x4, 1333 MT/s 2R x4, 1600 MT/s

4R x4, 1333 MT/s

DIMM Slot Population

A1, A2, A3, B1, B2, B3

Removing Memory Modules

WARNING: The DIMMs are hot to touch for some time after the blade has been powered down. Allow time for the DIMMs to cool before handling them. Handle the DIMMs by the card edges and avoid touching the DIMM components.

CAUTION: To ensure proper system cooling, memory-module blanks must be installed in any memory socket that is not occupied. Remove memory-module blanks only if you intend to install memory in those sockets.

1. Remove the blade from the sleeve.

2. Remove the blade system board.

3. Locate the memory module socket(s).

CAUTION: Handle each memory module only on either card edge, making sure not to touch the middle of the memory module.

4. Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket.

5. Install memory-module blanks in vacant memory-module socket(s) to ensure proper system cooling.

6. Install the blade system board.

7. Install the blade in the sleeve.

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Figure 20. Removing and Installing a Memory Module or Memory Module Blank

1. memory module or memory module blank

2. edge connector

3. ejectors (2)

4. socket

5. alignment key

Installing Memory Modules

1. Remove the blade from the sleeve.

2. Remove the blade system board.

3. Locate the appropriate memory module socket(s).

4. Press the ejectors on the memory module socket down and out to allow the memory module to be inserted into the socket.

If a memory module blank is installed in the socket, remove it. Retain removed memory-module blank(s) for future use.

CAUTION: Handle each memory module only on either card edge, making sure not to touch the middle of the memory module.

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5. Align the memory module's edge connector with the alignment key on the memory module socket, and insert the

memory module in the socket.

NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way.

6. Press down on the memory module with your thumbs to lock the memory module into the socket.

When the memory module is properly seated in the socket, the ejectors on the memory module socket align with the ejectors on the other sockets that have memory modules installed.

7. Repeat step 3 through step 5 of this procedure to install the remaining memory modules.

8. Install the blade system board.

9. Install the blade in the sleeve.

10. (Optional) Press <F2> to enter the System Setup, and check the System Memory setting.

The system should have already changed the value to reflect the newly installed memory.

11. If the value is incorrect, one or more of the memory modules may not be installed properly. Check to ensure that the

memory modules are firmly seated in their sockets.

12. Run the system memory test in the system diagnostics.

Management Riser Card

The management riser card provides two card slots and offers the following features:

• Internal Dual SD interface — maintains a mirrored configuration using SD cards in both slots (labeled as SD1 and vFlash/SD2) and provides redundancy.

NOTE: The SD card slot is on the left side of blade chassis and labeled as SD1.

• Single card operation — A single card in the SD1 card slot is supported, but does not offer redundancy. A vFlash card can be installed in the vFlash card slot on the blade chassis. The vFlash card provides persistent ondemand local storage and a custom deployment environment that allows automation of server configuration, scripts, and imaging. For more information, see the iDRAC7 documentation at support.dell.com/manuals.

NOTE: The vFlash card slot is on the left side of blade chassis and labeled as vFlash/SD2.

Removing The Management Riser Card

1. Remove the blade from the sleeve.

2. Remove the cards from the SD card and vFlash card slots.

3. Remove the mezzanine card/blank.

4. Remove the SSDs.

NOTE: If you are removing both SSDs, label them so you can replace them in their original locations.

5. Remove the SSD backplane.

6. Remove the blade system board.

7. Remove the three screws from the management riser card.

8. Lift the management riser card away from the blade system board.

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Figure 21. Removing and Installing the Management Riser Card

1. management riser card

2. screws (3)

3. system configuration jumpers

4. management riser card connector

Installing The Management Riser Card

1. Install the management riser card on the blade system board:

a) Lower the management riser card into place until the card connector fits into the corresponding connector on

the blade system board.

b) Secure the management riser card to the blade system board with the three screws.

2. Install the blade system board.

3. Replace the mezzanine card.

4. Reinstall the SSD backplane.

5. Replace the SSD(s).

If there are two SSDs, be sure to reinstall them in their original locations.

6. Install the SD card and the vFlash card.

7. Install the blade in the sleeve.

Replacing The SD Card

NOTE: The SD card in the lower card slot is the primary card (labeled as SD1) and the SD card in the upper card slot is the secondary card (labeled as vFlash/SD2).

1. Enter the System Setup and ensure that the Internal SD Card Port is enabled.

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NOTE: If the Redundancy option is set to Mirror mode in the Integrated Devices screen of the system setup, you must follow the instructions in step 5 through step 7 to avoid loss of data.

2. Remove the blade from the sleeve.

3. If the redundancy option is set to Disabled, replace the failed SD card with a new SD card.

4. Replace the SD card with a new SD card.

5. Install the blade in the sleeve.

6. Enter the System Setup and ensure that the Internal SD Card Port and Redundancy mode is enabled.

7. Ensure that the new SD card is functioning properly.

Figure 22. Replacing the SD Card

1. SD card

2. SD card slot

Replacing The SD vFlash Card

1. Remove the blade from the sleeve.

2. If installed, remove the SD vFlash card/SD card from the card slot.

3. To install the SD vFlash card, insert the contact-pin end of the SD card into the card slot with the card label side facing down.

4. Press inward on the card to lock it in the slot.

5. Install the blade in the sleeve.

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Figure 23. Replacing the SD vFlash Card

1. SD vFlash card

2. SD vFlash card slot

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Troubleshooting Your System

Safety First—For You and Your System

NOTE: For troubleshooting information on the M1000e enclosure components, see Troubleshooting The Enclosure in the

Dell PowerEdge M1000e Enclosure Owner's Manual

Troubleshooting System Memory

NOTE: Before performing the following procedure, ensure that you have installed the memory modules according to the memory installation guidelines for the blade.

1. Restart the blade:

a) Press the power button once to turn off the blade b) Press the power button again to apply power to the blade.

If no error messages appear, go to step 7.

2. Enter the System Setup and check the system memory setting.

If the amount of memory installed matches the system memory setting, go to step 7.

3. Turn off the blade.

4. Remove the blade from the sleeve.

at support.dell.com/manuals.

CAUTION: The memory modules are hot to touch for some time after the blade has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components.

5. Reseat the memory modules in their sockets.

6. Install the blade in the sleeve.

7. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If the test fails, see Getting Help.

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Troubleshooting Solid State Drives

CAUTION: This troubleshooting procedure can destroy data stored on the SSD. Before you proceed, back up all the files on the SSD, if possible.

1. Run the appropriate tests in system diagnostics.

If the tests fail, go to step 3.

2. Take the SSD offline and wait until the indicator codes on the SSD carrier signal that the SSD may be removed safely, then remove and reseat the SSD carrier in the blade.

3. Restart the blade, enter the System Setup and confirm that the drive controller is enabled.

4. Ensure that any required device drivers are installed and are configured correctly.

NOTE: Installing a SSD into another bay may break the mirror if the mirror state is optimal.

5. Remove the SSD and install it in the other SSD slot.

6. If the problem is resolved, reinstall the SSD in the original slot.

If the SSD functions properly in the original slot, the SSD carrier could have intermittent problems. Replace the SSD carrier.

7. If the SSD is the boot drive, ensure that the SSD is configured and connected properly.

8. Partition and logically format the SSD.

9. If possible, restore the files to the SSD.

If the problem persists, see Getting Help.

Troubleshooting USB Devices

1. Ensure that the blade is turned on.

2. Check the USB device connection to the blade.

3. Swap the USB device with a known-working USB device.

4. Connect the USB devices to the blade using a powered USB hub.

5. If another blade is installed, connect the USB device to that blade. If the USB device works with a different blade, the first blade may be faulty. See

Getting Help.

Troubleshooting An Internal SD Card

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NOTE: SD card slot 2 referred in this procedure is the vFlash SD card slot. You can install an SD card in SD card slot 2 to enable the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup.

1. Enter the System Setup and ensure that the Internal SD Card Port is enabled.

2. Note the Internal SD Card Redundancy option enabled in the Integrated Devices screen of the System Setup

(Mirror or Disabled).

NOTE: If you retain the original settings of the SD card in the System Setup, the replaced SD card is enabled when you reinstall the blade in the sleeve.

3. Remove the blade from the sleeve.

4. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror

mode and SD card 1 has failed:

a) Remove the SD card from SD card slot 1. b) Remove the SD card present in SD card slot 2 and insert it into SD card slot 1. c) Install a new SD card in slot 2.

5. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror

mode and SD card 2 has failed, insert the new SD card into SD card slot 2.

6. If the Internal SD Card Redundancy option in Integrated Devices screen of the System Setup is set to Disabled,

replace the failed SD card with a new SD card.

7. Install the blade in the sleeve.

8. Enter the System Setup and ensure that the Internal SD Card Port option is enabled and Internal SD Card

Redundancy option is set to Mirror mode.

9. Check if the SD card is functioning properly.

If the problem persists, see Getting Help.

Troubleshooting Processors

1. Remove the blade from the sleeve.

2. Ensure that the processor(s) and heat sink(s) are properly installed.

3. If your system only has one processor installed, ensure that it is installed in the primary processor socket (CPU1).

4. Install the blade in the sleeve.

5. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If the problem persists, see Getting Help.

Troubleshooting The Blade System Board

1. Remove the blade from the sleeve.

2. Clear the blade NVRAM.

3. If there is a still a problem with the blade, remove and reinstall the blade in the sleeve.

4. Turn on the blade.

5. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If the tests fail, see Getting Help.

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Troubleshooting The NVRAM Backup Battery

The battery maintains the blade configuration, date, and time information in the NVRAM when the blade is turned off. You may need to replace the battery if an incorrect time or date is displayed during the boot routine.

You can operate the blade without a battery; however, the blade configuration information maintained by the battery in NVRAM is erased each time you remove power from the blade. Therefore, you must re-enter the system configuration information and reset the options each time the blade boots until you replace the battery.

1. Re-enter the time and date through the System Setup.

2. Remove the blade from the sleeve for at least one hour.

3. Install the blade in the sleeve.

4. Enter the System Setup.

If the date and time are not correct in the System Setup, replace the battery. If the problem is not resolved by replacing the battery, see Getting Help.

NOTE: If the blade is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is caused by a defective battery.

NOTE: Some software may cause the blade’s time to speed up or slow down. If the blade operates normally except for the time maintained by the System Setup, the problem may be caused by a software rather than by a defective battery.

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Using System Diagnostics

If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

Dell Online Diagnostics

Dell Online Diagnostics, a stand-alone suite of diagnostic programs or test modules, allows you to run diagnostic tests on the systems in a production environment, and helps you ensure maximum uptime of your systems. Online Diagnostics allows you to run diagnostic tests on chassis and storage components such as hard drives, physical memory, and network interface cards (NICs). You can use the graphical user interface (GUI) or the command line interface (CLI) to run diagnostic tests on the hardware that Online Diagnostics discovers on your system. For information about using diagnostics, see the support.dell.com/manuals.

Dell Online PowerEdge Diagnostics User’s Guide

Dell Embedded System Diagnostics

NOTE: Also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics.

The embedded system diagnostics provides a set of options for particular device groups or devices allowing you to:

under Software → Serviceability Tools, at

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

When To Use The Embedded System Diagnostics

If a major component or device in the system does not operate properly, running the embedded system diagnostics may indicate component failure.

Running The Embedded System Diagnostics

The embedded system diagnostics program is run from the Dell Lifecycle Controller.

CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages.

1. As the system boots, press <F11>.

2. Use the up and down arrow keys to select System Utilities → Launch Dell Diagnostics .

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The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices.

System Diagnostic Controls

Menu Description

Configuration Displays the configuration and status information of all detected devices.

Results Displays the results of all tests that are executed.

System Health Provides the current overview of the system performance.

Event Log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least

one event description is recorded.

For information about embedded system diagnostics, see the support.dell.com/manuals.

Dell Enhanced Pre-boot System Assessment User Guide

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Jumpers And Connectors

System Board Jumper Settings

NOTE: The system board jumpers are located on the management riser card.

For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password.

Table 3. System Board Jumper Settings

Jumper Setting Description

PWRD_EN

NVRAM_CLR

(default)

System Board Connectors

Figure 24. System Board Connectors

Table 4. System Board Connectors

The password feature is enabled.

The password feature is disabled.

The configuration settings are retained at system boot.

The configuration settings are cleared at the next system boot.

Item Connector Description

1 CPU2 Processor socket 2

2 A1, A2, A3 Memory module sockets (for processor 1)

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Item Connector Description

3 MEZZ Mezzanine card connector

4 - Blade connector to the sleeve interposer card

5 J_LOM_RISER LOM riser card connector

6 CPU1 Processor socket 1

7 BAT1 Connector for the 3.0 V coin cell battery

8 B1, B2, B3 Memory module sockets (for processor 2)

9 J_PERC Management riser card connector

10 USB2 USB connector

11 USB1 USB connector

Disabling A Forgotten Password

The blade's software security features include a system password and a setup password. The password jumper enables these password features or disables them, and clears any password(s) currently in use.

1. Remove the blade from the sleeve.

2. Remove the blade system board to gain access to the jumpers.

3. Relocate the jumper plug to disable the password feature.

4. Reinstall the blade system board.

5. Install the blade in the sleeve.

When the blade is on, the power-on indicator is solid green. Allow the blade to finish booting.

The existing passwords are not disabled (erased) until the system boots with the password removed. However, before you assign a new system and/or setup password, you must reinstall the password jumper.

NOTE: If you assign a new system and/or setup password with the jumper removed, the system disables the new password(s) the next time it boots.

6. Remove the blade from the sleeve.

7. Remove the blade system board to gain access to the jumpers.

8. Relocate the jumper plug to enable the password feature.

9. Reinstall the blade system board.

10. Install the blade in the sleeve.

11. Assign a new system and/or setup password.

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Technical Specifications

Processor

Processor type One or two Intel Xeon processor E5-2400 product family

Memory

Architecture 1600 MT/s or 1333 MT/s, DDR3 and LV-DDR3 DIMMs

Memory module sockets Six 240-pin

Memory module capacities

RDIMMs 2 GB (single-rank), 4 GB (single- and dual-rank), 8 GB (dual-

rank), 16 GB (dual-rank), and 32 GB (quad-rank)

Minimum RAM 2 GB (single processor configuration)

Maximum RAM 192 GB

RAID Controller

Controller type PERC (H310) RAID

Drives

SSD Up to two 1.8 inch uSATA SSDs

Connectors

Front

USB Two 4-pin, USB 2.0-compliant

Internal

Mezzanine Card

Mezzanine slot One mezzanine PCIe x8 Gen 3 slot supporting dual-port Gb

Video

Video type Matrox G200 integrated with iDRAC

Video memory 8 MB shared with iDRAC application memory

One internal SD card dedicated for the hypervisor One for vFlash support or redundant hypervisor

Ethernet, 10 Gb Ethernet, Fibre Channel FC8 and FC16, or Infiniband mezzanine cards

Page 62

Battery

NVRAM backup battery CR 2032 3.0 V Lithium coin cell

Environmental

NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets.

Storage Temperature –40 °C to 65 °C (–40 °F to 149 °F) with a maximum

temperature gradation of 20 °C per hour.

Standard Operating Temperature

Expanded Operating Temperature

≤ 10% of annual operating hours 5 °C to 40 °C at 5% to 85% RH with 26 °C dew point.

≤ 1% of annual operating hours –5 °C to 45 °C at 5% to 90% RH with 26 °C dew point.

Expanded Operating Temperature Restrictions

Continuous operation: 10 °C to 35 °C at 10% to 80% relative humidity (RH), with 26 °C max dew point. De-rate maximum allowable dry bulb temperature at 1 °C per 300 m above 900 m (1 °F per 550 ft).

NOTE: When operating in the expanded temperature range, system performance may be impacted.

NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD and in the System Event Log.

NOTE: Outside the standard operating temperature (10 °C to 35 °C), the system can operate down to 5 °C or up to 40 °C for a maximum of 10% of its annual operating hours.

For temperatures between 35 °C and 40 °C, de-rate maximum allowable dry bulb temperature by 1 °C per 175 m above 950 m (1 °F per 319 ft).

NOTE: Outside the standard operating temperature (10 °C to 35 °C), the system can operate down to –5 °C or up to 45 °C for a maximum of 1% of its annual operating hours.

For temperatures between 40 °C and 45 °C, de-rate maximum allowable dry bulb temperature by 1 °C per 125 m above 950 m (1 °F per 228 ft).

Dual-processor configurations are not supported.

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System Messages

LCD Status Messages

The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.

Viewing LCD Messages

If a system error occurs, the LCD screen will turn amber. Press the Select button to view the list of errors or status messages. Use the left and right buttons to highlight an error number, and press Select to view the error.

Removing LCD Messages

For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state. For other faults, you must take action to remove the message from the display:

• Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.

• Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately 10 seconds, reconnect the power cable, and restart the system.

System Error Messages

System messages appear on the monitor to notify you of a possible problem with the system. These messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.

Some messages are also displayed in abbreviated form on the system's LCD, if the system includes that feature.

NOTE: The LCD error messages listed here are displayed in the simple format. See Setup Menu to select the format in which the messages are displayed.

NOTE: If you receive a system message not listed here, check the documentation for the application that was running when the message was displayed or the operating system's documentation for an explanation of the message and recommended action.

NOTE: In some messages, a particular system component is identified by name (“<name>”), component number (“<number>”), or location (“bay”).

Error Code

AMP0300

Message Information

Message The system board <

Details System board <

name

> current is less than the lower warning threshold.

> current is outside of the optimum range.

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Error Code Message Information

AMP0301

AMP0302

Action

Message The system board <

LCD Message System board <

Details System board <

Action

Message The system board <

Details System board <

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

name

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

name

> current is outside of the optimum range.

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

name

> current is less than the lower warning threshold.

> current is outside of range.

> current is outside of the optimum range.

> current is greater than the upper warning threshold.

AMP0303

AMP0304

Message The system board <

LCD Message System board <

Details System board <

Action

Message The system board <

LCD Message System board <

Details System board <

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

name

> current is greater than the upper critical threshold.

> current is outside of range.

> current is outside of the optimum range.

name

> current is outside of range.

> current is outside of the optimum range.

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Error Code Message Information

4. If the issue persists, see Getting Help.

AMP0306

AMP0307

AMP0308

Message Disk drive bay <

Details Disk drive bay <

Action

Message Disk drive bay <

LCD Message Disk drive bay <

Details Disk drive bay <

Action

Message Disk drive bay <

Details Disk drive bay <

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

name

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

name

> current is less than the lower warning threshold.

> current is outside of the optimum range.

name

> current is less than the lower critical threshold.

name

> current is outside of range.

name

> current is outside of the optimum range.

> current is greater than the upper warning threshold.

> current is outside of the optimum range.

AMP0309

AMP0310

Action

Message Disk drive bay <

LCD Message Disk drive bay <

Details Disk drive bay <

Action

Message Disk drive bay <

LCD Message Disk drive bay <

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

name

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

> current is greater than the upper critical threshold.

> current is outside of range.

> current is outside of the optimum range.

name

> current is outside of range.

name

> current is outside of range.

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Error Code Message Information

AMP0312

AMP0313

Details Disk drive bay <

Action

Message System level current is less than the lower warning threshold.

Details System level current is outside of the optimum range.

Action

Message System level current is less than the lower warning threshold.

LCD Message System level current is outside of range.

Details System level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

name

> current is outside of the optimum range.

AMP0314

AMP0315

Message System level current is greater than the upper warning threshold.

Details System level current is outside of the optimum range.

Action

Message System level current is greater than the upper critical threshold.

LCD Message System level current is outside of range.

Details System level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

Page 67

Error Code Message Information

4. If the issue persists, see Getting Help.

AMP0316

AMP0318

AMP0319

Message System level current is outside of range.

LCD Message System level current is outside of range.

Details System level current is outside of the optimum range.

Action

Message Chassis power level current is less than the lower warning threshold.

Details Chassis power level current is outside of the optimum range.

Action

Message Chassis power level current is less than the lower critical threshold

Details Chassis power level current is outside of the optimum range.

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0320

AMP0321

Action

Message Chassis power level current is greater than the upper warning threshold.

Details Chassis power level current is outside of the optimum range.

Action

Message Chassis power level current is greater than the upper critical threshold.

Details Chassis power level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

1. Review system power policy.

Page 68

Error Code Message Information

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0322

ASR0000

ASR0001

ASR0002

Message Chassis power level current is outside of range.

Details Chassis power level current is outside of the optimum range.

Action

Message The watchdog timer expired.

Details The operating system or an application failed to communicate within the time-out period.

Action Check the operating system, application, hardware, and system event log for exception

Message The watchdog timer reset the system.

Details The operating system or an application failed to communicate within the time-out

Action Check the operating system, application, hardware, and system event log for exception

Message The watchdog timer powered off the system.

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

events.

period. The system was reset.

events.

ASR0003

ASR0008

Details The operating system or an application failed to communicate within the time-out

period. The system was shut down.

Action Check the operating system, application, hardware, and system event log for exception

events.

Message The watchdog timer power cycled the system.

Details The operating system or an application failed to communicate within the time-out

period. The system was power-cycled.

Action Check the operating system, application, hardware, and system event log for exception

events.

Message The watchdog timer interrupt was initiated.

Details The operating system or an application failed to communicate within the time-out period. No

action was taken.

Page 69

Error Code Message Information

Action Check the operating system, application, hardware, and system event log for exception

events.

ASR0100

ASR0101

ASR0102

ASR0103

Message The BIOS watchdog timer reset the system.

Details The operating system or an application failed to communicate within the time-out

period. The system was reset.

Action Check the operating system, application, hardware, and system event log for exception

events.

Message The OS watchdog timer reset the system.

Details The operating system or an application failed to communicate within the time-out

period. The system was reset.

Action Check the operating system, application, hardware, and system event log for exception

events.

Message The OS watchdog timer shutdown the system.

Details The operating system or an application failed to communicate within the time-out

period. The system was shutdown.

Action Check the operating system, application, hardware, and system event log for exception

events.

Message The OS watchdog timer powered down the system.

Details The operating system or an application failed to communicate within the time-out

period. The system was powered down.

ASR0104

ASR0105

Action Check the operating system, application, hardware, and system event log for exception

events.

Message The OS watchdog timer power-cycled the system.

Details The operating system or an application failed to communicate within the time-out

period. The system was power-cycled.

Action Check the operating system, application, hardware, and system event log for exception

events.

Message The operating system watchdog timer powered off the system.

Details The operating system or an application failed to communicate within the time-out

period. The system was powered off.

Action Check the operating system, application, hardware, and system event log for exception

events.

Page 70

Error Code Message Information

ASR0106

ASR0107

BAT0000

BAT0002

Message The watchdog timer expired.

Details The operating system or an application failed to communicate within the time-out period.

Action Check the operating system, application, hardware, and system event log for exception

events.

Message The watchdog timer pre-timeout interrupt was initiated.

Details The operating system or an application failed to communicate within the time-out period.

Action Check the operating system, application, hardware, and system event log for exception

events.

Message The system board battery is low.

Details The system board battery is either missing, bad, or unable to charge due to thermal issues.

Action Check system fans. Replace the system board battery.

Message The system board battery has failed.

LCD Message The system board battery has failed. Check battery.

Details The system board battery is either missing or bad.

Action See Getting Help.

BAT0004

BAT0015

BAT0017

BAT0019

Message The system board battery is absent.

LCD Message The system board battery is absent. Check battery.

Action Reinstall the system board battery.

Message The <

Details The low <

Action Recharge the <

Message The <

LCD Message The <

Details The <

Action Check system fans. Replace the <

Message The <

LCD Message The <

Details The failed or missing <

battery.

name

> battery is low.

name

> battery may impact system performance negatively.

name

> battery if possible. If the problem continues replace the <

> battery has failed.

> battery has failed. Check battery.

> battery is either missing, bad, or unable to charge due to thermal issues.

name

> battery.

> battery is absent.

> battery is absent. Check battery.

name

> battery may reduce system performance.

name

Page 71

Error Code Message Information

CBL0006

CPU0000

CPU0001

CPU0002

Action Check system fans. Replace the <

Message Multiple storage controllers are incorrectly connected to the same backplane <

Details Unsupported backplane configuration.

Action Check backplane configuration. Reconnect cable. If the issue persists, see Getting Help.

Message CPU <

LCD Message CPU <

Details System event log and OS logs may indicate that the exception is external to the

Action Review System Event Log and Operating System Logs. If the issue persists, see Getting

Message CPU <

LCD Message CPU <

Details The processor temperature increased beyond the operational range.

Action Review logs for fan failures, replace failed fans. If no fan failures are detected, check

Message CPU <

number

> has an internal error (IERR).

number

> has an internal error (IERR).

processor.

Help.

number

> has a thermal trip (over-temperature) event.

number

> has a thermal trip. Check CPU heat sink.

inlet temperature (if available) and reinstall processor heat-sink.

number

> has failed the built-in self-test (BIST).

name

> battery.

Bay ID

CPU0003

CPU0004

Action

Message CPU <

Action

Message CPU <

Action

1. Turn system off and remove input power for one minute. Reapply input power and turn

2. Make sure the processor is seated correctly.

3. If the issue persists, see Getting Help.

1. Turn system off and remove input power for one minute. Reapply input power and turn

2. Reduce system configuration to minimum memory and remove all PCI devices. If

3. If the issue persists, see Getting Help.

1. Turn system off and remove input power for one minute. Reapply input power and turn

2. Make sure the processor is seated correctly.

system on.

number

> is stuck in POST.

system on.

system completes POST, update system BIOS. reinstall memory and PCI one component at a time to meet the original configuration.

number

> failed to initialize.

system on.

Page 72

Error Code Message Information

3. If the issue persists, see Getting Help.

CPU0005

CPU0006

CPU0008

CPU0010

Message CPU <

LCD Message CPU <

Details System is unable to boot or may run in a degraded state.

Action Review the technical specifcations for supported processor types.

Message Unrecoverable CPU complex error detected on CPU <

Details System is unable to boot or may run in a degraded state.

Action

Message CPU <

Details System is unable to boot or may run in a degraded state.

Action If unexpected, check presence, and system setup (BIOS) configuration.

Message CPU <

Details The CPU is throttled due to thermal or power conditions.

1. Turn system off and remove input power for one minute. Reapply input power and turn

2. Make sure the processor is seated correctly.

3. If the issue persists, see Getting Help.

number

system on.

number

> configuration is unsupported.

> configuration is unsupported. Check CPU or BIOS revision.

number

> is disabled.

> is throttled.

CPU0023

CPU0100

CPU0101

Action Review system logs for power or thermal exceptions.

Message CPU <

LCD Message CPU <

Action Verify processor installation. If present, re-seat the processor.

Message CPU <

Details System performance may be degraded.

Action Check system operating environment.

Message CPU <

LCD Message CPU <

Details System performance may be degraded.

Action Check system operating environment, fans, and heat-sinks.

number

> is absent.

number

> is absent. Check CPU.

number

> temperature is less than the lower warning threshold.

number

> temperature is less than the lower critical threshold.

number

> temperature is outside of range.

Page 73

Error Code Message Information

CPU0102

CPU0103

CPU0104

CPU0200

Message CPU <

Details System performance may be degraded.

Action Check system operating environment, fans, and heat-sinks.

Message CPU <

LCD Message CPU <

Details System performance may be degraded.

Action Check system operating environment, fans, and heat-sinks.

Message CPU <

LCD Message CPU <

Details System performance may be degraded.

Action Check system operating environment, fans, and heat-sinks.

Message CPU <

Details Low voltages may be the result of a problem with the voltage regulator or a problem with

the processor. The low voltage may cause the processor to fail to operate.

Action

number

> temperature is greater than the upper warning threshold.

number

> temperature is greater than the upper critical threshold.

number

> temperature is outside of range. Check fans.

number

> temperature is outside of range.

number

> temperature is outside of range. Check fans.

number

> <

name

> voltage is less than the lower warning threshold.

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0201

CPU0202

Message CPU <

LCD Message CPU <

Details Low voltages may be the result of a problem with the voltage regulator or a problem

Action

Message CPU <

Details High voltages may be the result of problem with the voltage regulator or a problem with the

processor. Elevated voltages may result in damage to the processor or other electronic components in side the system.

number

> <

name

> voltage is less than the lower critical threshold.

number

> <

name

> voltage is outside of range. Re-seat CPU.

with the processor. When the critical threshold is crossed, the processor will fail to operate. The system may power down.

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

number

> <

name

> voltage is greater than the upper warning threshold.

Page 74

Error Code Message Information

CPU0203

CPU0204

Action

Message CPU <

LCD Message CPU <

Details High voltages may be the result of problem with the voltage regulator or a problem with

Action

Message CPU <

LCD Message CPU <

Details Voltages outside the allowable range may damage electrical components or may cause

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

number

> <

name

> voltage is greater than the upper critical threshold.

number

> <

name

> voltage is outside of range. Re-seat CPU.

the processor. Elevated voltages may result in damage to the processor or other system electrical components. The system may power down.

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

number

> <

name

> voltage is outside of range.

number

> <

name

> voltage is outside of range. Re-seat CPU.

the system to shutdown.

CPU0700

CPU0701

Action

Message CPU <

LCD Message CPU <

Details System BIOS was unable to initialize the processor.

Action

Message CPU <

LCD Message CPU <

Details System event log and operating system logs may indicate that the exception is external

1. Turn system off and remove input power for one minute.

2. Ensure the processor is seated correctly.

3. Reapply input power and turn system on.

4. If the issue persists, see Getting Help.

number

> initialization error detected.

number

> initialization error detected. Power cycle system.

1. Turn system off and remove input power for one minute.

2. Ensure the processor is seated correctly.

3. Reapply input power and turn system on.

4. If the issue persists, see Getting Help.

number

> protocol error detected.

number

> protocol error detected. Power cycle system.

to the processor.

Page 75

Error Code Message Information

CPU0702

CPU0703

Action

Message CPU bus parity error detected.

LCD Message CPU bus parity error detected. Power cycle system.

Details System event log and operating system logs may indicate that the exception is external

Action

Message CPU bus initialization error detected.

1. Check system and operating system logs for exceptions. If no exceptions are found, continue.

2. Turn system off and remove input power for one minute.

3. Ensure the processor is seated correctly.

4. Reapply input power and turn system on.

5. If the issue persists, see Getting Help.

to the processor.

1. Check system and operating system logs for exceptions. If no exceptions are found, continue.

2. Turn system off and remove input power for one minute.

3. Ensure the processor is seated correctly.

4. Reapply input power and turn system on.

5. If the issue persists, see Getting Help.

CPU0704

LCD Message CPU bus initialization error detected. Power cycle system.

Details System event log and operating system logs may indicate that the exception is external

to the processor.

Action

Message CPU <

LCD Message CPU <

Details System event log and operating system logs may indicate that the exception is external

Action

1. Check system and operating system logs for exceptions. If no exceptions are found, continue.

2. Turn system off and remove input power for one minute.

3. Ensure the processor is seated correctly.

4. Reapply input power and turn system on.

5. If the issue persists, see Getting Help.

number

> machine check error detected.

number

> machine check error detected. Power cycle system.

to the processor.

1. Check system and operating system logs for exceptions. If no exceptions are found, continue.

2. Turn system off and remove input power for one minute.

3. Ensure the processor is seated correctly.

4. Reapply input power and turn system on.

Page 76

Error Code Message Information

5. If the issue persists, see Getting Help.

CPU0801

CPU0802

CPU0803

Message CPU <

LCD Message CPU <

Details System performance may be degraded or the system may fail to operate.

Action

Message A predictive failure detected on CPU <

Details System performance may be degraded or the system may fail to operate.

Action

Message The power input for CPU <

LCD Message Lost power input for CPU <

number

> voltage regulator module failed.

number

> voltage regulator module failed. Re-seat module.

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

number

> voltage regulator module.

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

number

> voltage regulator module is lost.

number

>voltage regulator module. Re-seat module.

CPU0804

Details System performance may be degraded or the system may fail to operate.

Action

Message The power input for CPU <

LCD Message The power input for CPU <

Details System performance may be degraded or the system may fail to operate.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

number

> voltage regulator module is outside of range.

number

> voltage regulator module is outside of range. Re-

seat module.

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

Page 77

Error Code Message Information

CPU0805

CPU0806

CPU0816

Message The power input for CPU <

attached to the system.

Details System performance may be degraded or the system may fail to operate.

Action

Message CPU <

LCD Message CPU <

Details System performance may be degraded or the system may fail to operate.

Action Review this manual for proper configuration and installation procedures.

Message CPU <

LCD Message CPU <

Details System performance may be degraded or the system may fail to operate.

Action If removal was unintended, check presence and reinstall.

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

number

> voltage regulator module is outside of range, but it is

> voltage regulator module is incorrectly configured.

> voltage regulator module incorrectly configured. Check configuration.

> voltage regulator module is absent.

> voltage regulator module absent. Check module.

HWC1001

HWC1002

HWC1005

HWC1006

Message The <

LCD Message The <

Details The absent device may be necessary for proper operation. System functionality may be

Action Reinstall or reconnect the hardware.

Message The <

Action If device disabled unexpectedly, re-enable device.

Message The storage adapter is absent.

LCD Message The storage adapter is absent. Check hardware.

Details The storage adapter may be necessary for proper operation. System functionality may

Action Install storage adapter.

Message The storage adapter is disabled.

Action If adapter disabled unexpectedly, re-enable the storage adapter.

name

degraded.

name

be degraded.

> is absent.

> is absent. Check hardware.

> is disabled.

Page 78

Error Code Message Information

HWC1009

HWC1010

HWC1015

HWC2006

Message The backplane is absent.

LCD Message The backplane is absent. Check hardware.

Details The backplane may be necessary for proper operation. System functionality may be

degraded.

Action If removal was unintended, check presence, then reinstall or reconnect.

Message The backplane is disabled.

Action If disabled unexpectedly, re-enable backplane.

Message The mezzanine card <

Details The mezzanine card may be necessary for proper operation. System functionality may be

degraded.

Action If removal was unintended, check presence, then reinstall or reconnect.

Message The <

LCD Message The <

Details The device may be necessary for proper operation. System functionality may be

Action Check presence, then re-install or reconnect.

name

degraded.

number

> is absent.

> is not installed correctly.

> is not installed correctly. Check connection.

HWC2008

HWC2011

HWC3000

HWC3002

Message A fabric mismatch detected between IOM and mezzanine card <

Details The fabric type for the IOM and mezzanine cards must match.

Action Check chassis fabric type in CMC GUI and compare to the type of IOM or mezzanine card.

Message The riser board cable or interconnect is not connected, or is improperly connected.

LCD Message Riser board cable or interconnect failure. Check connection.

Details The riser blade cable may be necessary for proper operation. System functionality may

be degraded.

Action Check the riser board or interconnect presence, then reinstall or reconnect.

Message The <

Details The removed device may be necessary for proper operation. System functionality may be

Action If removal was unintended, check presence of the removed device, then reinstall or

Message Server <

name

degraded.

reconnect

> is removed.

number

> is removed.

number

Page 79

Error Code Message Information

Action If removal was unintended, check presence of the server, then reinsert.

HWC3004

HWC4000

HWC4002

HWC4011

HWC4013

Message IO module <

Action If removal was unintended, check presence of the IO module, then reinsert.

Message A hardware incompatibility detected between BMC/iDRAC firmware and CPU.

LCD Message Incompatibility between BMC/iDRAC firmware and CPU. Update firmware.

Details A hardware incompatibility was detected between BMC/iDRAC firmware and

Processor(s). An iDRAC or BMC firmware update is needed.

Action Update the BMC/iDRAC firmware. If the issue persists, see Getting Help.

Message A hardware incompatibility detected between BMC/iDRAC firmware and other hardware.

Details A hardware incompatibility was detected between BMC/iDRAC firmware and other

hardware. An iDRAC or BMC firmware update is needed.

Action Update the BMC/iDRAC firmware. If the issue persists, see Getting Help.

Message Hardware unsuccessfully updated for mezzanine card <

Action Check presence of the hardware, reinstall or reconnect, then reattempt the update. If the

issue persists, see Getting Help.

Message Hardware unsuccessfully updated for embedded NIC.

number

> is removed.

number

HWC4015

HWC5001

HWC5002

HWC5004

Action Check presence, reinstall or reconnect, then reattempt the update. If the issue persists, see

Getting Help.

Message Link Tuning error detected.

Details CMC has old firmware. After updating the firmware the CMC will recognize the device.

Action Update the CMC firmware. If the issue persists, see Getting Help.

Message <

Action If unexpected, check presence, then reinstall or reconnect.

Message A fabric mismatch detected on <

Details The fabric type for the IOM and mezzanine cards must match.

Action Check chassis fabric type in CMC GUI and compare to the type of IOM or mezzanine card.

Message A link tuning failure detected on <

Details CMC has old firmware. After updating the firmware the CMC will recognize the device.

name

> is offline.

name

Page 80

Error Code Message Information

Action Update the CMC firmware. If the issue persists, see Getting Help.

HWC5006

HWC5008

HWC5010

HWC5014

HWC5031

HWC5032

Message A failure is detected on <

Action If the issue persists, see Getting Help.

Message Console is not available for the <

Action If the issue persists, see Getting Help.

Message <

Action If the issue persists, see Getting Help.

Message <

Action If the issue persists, see Getting Help.

Message IO module <

Details The CMC has powered off the IOM.

Action If the issue persists, see Getting Help.

Message A fabric mismatch detected on IO module <

Details The fabric type for IOM's on the same chassis fabric must match.

Action Check chassis fabric type in CMC GUI and compare to the type of both IOM's.

name

> cannot detect any hosts.

name

> is not functional and is powered off.

number

name

> is offline.

name

number

HWC5034

HWC5036

HWC6000

HWC6002

Message A link tuning failure detected on IO module <

Details Link tuning table not supported for this IO modular.

Action Update the CMC firmware. If the issue persists, see Getting Help.

Message A failure is detected on IO module <

Details The IOM module performance may be impacted.

Action If the issue persists, see Getting Help.

Message The <

Details Information and status from the controller is unavailable.

Action Remove and reapply input power. If the issue persists, see Getting Help.

Message The <

Details Information and status from the controller is unavailable.

name

> controller is offline.

name

> controller is stuck in boot mode.

number

Page 81

Error Code Message Information

Action Remove and reapply input power. If the issue persists, see Getting Help.

HWC6003

HWC6004

HWC7002

HWC7004

HWC7006

HWC7008

Message The <

Message Cannot communicate with <

Details Information and status from the controller is unavailable.

Action Remove and reapply input power. If the issue persists, see Getting Help.

Message Server <

Details Server <

Action Review System Log or front panel for additional information.

Message Server <

Details Server <

Action Review System Log or front panel for additional information.

Message Server <

Details Server <

Action Review System Log or front panel for additional information.

Message Server <

number

> health changed to a critical state from a non-recoverable state.

name

> controller is booting.

name

> controller.

> health changed to a warning state from a normal state.

> health changed to a critical state from either a normal or warning state.

> health changed to a warning state from a normal state.

> health changed to a nonrecoverable state from a less severe state.

> health changed to a warning state from a normal state.

> health changed to a warning state from more severe state. Server

HWC7010

HWC7012

LNK2700

Details Server <

Action Review System Log or front panel for additional information.

Message Server <

Details Server <

Action Review System Log or front panel for additional information.

Message Server <

Details Server <

Action Review System Log or front panel for additional information.

Message The <

Details CMC has lost network connection.

Action Check network cable and network connections.

number

> health changed to a warning state from a normal state.

number

> health changed to a critical state from a nonrecoverable state.

number

> health changed to a warning state from a normal state.

number

> health changed to a nonrecoverable state.

number

> health changed to a warning state from a normal state.

name

> LAN heartbeat is lost.

Page 82

Error Code Message Information

MEM0000

MEM0001

MEM0002

MEM0003

Message Persistent correctable memory errors detected on a memory device at location(s)

location

Details This is an early indicator of a possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help .

Message Multi-bit memory errors detected on a memory device at location(s) <

LCD Message Multi-bit memory error on <

Details The memory module has encountered a uncorrectable error. System performance may

be degraded. The operating system and/or applications may fail as a result.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

Message Parity memory errors detected on a memory device at location <

Details The memory is operational. This an early indicator of a possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

Message Stuck bit memory error detected on a memory device at location <

Details This is an early indicator of a possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

location

>. Re-seat memory.

location

MEM0004

MEM0005

MEM0007

Message Memory device at location <

Details The memory may not be seated correctly, misconfigured, or has failed. Memory size is

reduced.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

Message Persistent correctable memory error limit reached for a memory device at location(s)

location

LCD Message Persistent correctable memory error limit reached for <

Details The memory is operational. This an early indicator of a possible future uncorrectable

error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

Message Unsupported memory configuration; check memory device at location <

LCD Message Unsupported memory configuration. Check memory <

Details The memory may not be seated correctly, misconfigured, or has failed. Memory size is

reduced.

Action Check the memory configuration. Re-seat the memory modules. If the issue persists,

see Getting Help.

location

> is disabled.

location

>. Re-seat memory.

location

Page 83

Error Code Message Information

MEM0009

MEM0010

MEM0022

MEM0701

Message Memory device at location <

Details System performance is degraded.

Action If unexpected, review system logs for power or thermal exceptions.

Message Memory device at location <

LCD Message Memory device <

Details System performance is degraded.

Action If unexpected, review system logs for power or thermal exceptions.

Message Memory device at location <

Details The memory may not be seated correctly, misconfigured, or has failed. Memory size is

reduced.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

Message Correctable memory error rate exceeded for <

Details The memory may not be operational. This an early indicator of a possible future

uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

location

> is throttled.

location

> is over heating. Check fans.

location

> is absent.

> is over heating.

location

MEM0702

MEM1001

MEM1003

MEM1012

Message Correctable memory error rate exceeded for <

LCD Message Correctable memory error rate exceeded for <

Details The memory may not be operational. This an early indicator of a possible future

uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

Message Memory device at location <

LCD Message Memory device <

Details The memory may not be operational. This an early indicator of a possible future

uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

Message Memory device at location <

Details The memory may not be operational. This an early indicator of a possible future

uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

Message Memory device at location <

location

> failed to transition to a running state.

> failed to transition to a running state. Re-seat memory

location

> failed to transition to in test.

location

> is in a degraded state.

location

>. Re-seat memory.

Page 84

Error Code Message Information

Details The memory may not be operational. This an early indicator of a possible future

uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM1016

MEM1205

MEM1206

MEM1208

Message Memory device at location <

LCD Message Memory <

Details The memory may not be seated correctly, misconfigured, or has failed. Memory size is

reduced.

Action Check the memory configuration. Re-seat the memory modules. If the issue persists,

see Getting Help.

Message Memory mirror redundancy is lost. Check memory device at location(s) <

LCD Message Memory mirror lost on <

Details The memory may not be seated correctly, misconfigured, or has failed.

Action Check the memory configuration. Re-seat the memory modules. If the issue persists,

see Getting Help.

Message Memory mirror redundancy is degraded. Check memory device at location <

Details The memory may not be seated correctly, misconfigured, or has failed.

Action Check the memory configuration. Re-seat the memory modules. If the issue persists, see

Getting Help.

Message Memory spare redundancy is lost. Check memory device at location <

location

> is not installed correctly. Reinstall.

location

> is not installed correctly.

location

>. Power cycle system.

location

MEM1212

MEM1214

MEM8000

LCD Message Memory spare lost on <

Details Memory sparing is no longer available.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

Message Memory redundancy is lost.

Details The memory may not be seated correctly, misconfigured, or has failed.

Action Review system logs for memory exceptions. reinstall memory at location <

Message Memory redundancy is degraded.

Details The memory may not be seated correctly, misconfigured, or has failed.

Action Check the memory configuration. Re-seat the memory modules. If the issue persists, see

Getting Help.

Message Correctable memory error logging disabled for a memory device at location <

location

>. Power cycle system.

location

Page 85

Error Code Message Information

OSE0000

OSE0001

OSE0004

OSE0005

LCD Message SBE log disabled on <

Details Errors are being corrected but no longer logged.

Action Review system logs for memory exceptions. reinstall memory at location <

Message A critical stop occurred during OS load.

Details The system halted due to an exception during operating system load or operating system

initialization.

Action Review operating system logs and system video for additional information.

Message A runtime critical stop occurred.

Details The system halted due to an exception while the operating system was running. This is a

kernel panic or bug check event.

Action Review operating system logs and system video for additional information.

Message A soft shut-down initiated by platform event filter.

Details A separate exception or status condition shutdown the operating system. (IPMI sensor type

20h - offset 04h).

Action Review system event log for platform events capable of shutting the system down.

Message Agent is not responding.

location

>. Re-seat memory.

location

OSE1001

OSE1003

OSE1005

OSE1007

Details Graceful shutdown request to an agent via the BMC did not occur due to a system

hardware or software exception.

Action Review operating system logs and system video for additional information.

Message Failed to boot from A.

Action Review system boot configuration and boot media. Verify the media in a: is bootable. See

system video for additional information.

Message Failed to boot from C.

Action Review system boot configuration and boot media. Verify the media in C: is bootable. See

system video for additional information.

Message PXE boot failed.

Action Review system boot configuration, local PXE configuration, and PXE server configuration.

Message Diagnostic boot failed.

Action Review system boot configuration and boot media. See system video for additional

information.

Page 86

Error Code Message Information

OSE1009

OSE1011

OSE1013

PCI1302

PCI1304

Message Failed to boot from CD-ROM.

Action Review system boot configuration and boot media. Verify the media in the CDROM is

bootable. See system video for additional information.

Message Failed to boot from ROM.

Action Check system event logs for additional exception information. Power down the system and

attempt to boot again.

Message Failed to boot.

Action Review system boot configuration and boot media. See system video for additional

information.

Message A bus time-out was detected on a component at bus <

Details System performance may be degraded. The device has failed to respond to a transaction.

Action Cycle input power, update component drivers, if device is removable, reinstall the device.

Message An I/O channel check error was detected.

LCD Message I/O channel check error detected. Power cycle system.

Action Cycle input power, update component drivers, if device is removable, reinstall the

device.

bus

>device<

device

>function <

func

PCI1306

PCI1308

PCI1310

Message A software error was detected on a component at bus <

func

Action Reboot the system and update the component drivers.

Message A PCI parity error was detected on a component at bus <

func

LCD Message PCI parity error on bus <

Details System performance may be degraded, PCI device may fail to operate, or system may

fail to operate.

Action Cycle input power, update component drivers, if device is removable, reinstall the

device.

Message A PCI system error was detected on a component at bus <

func

LCD Message PCI system error on bus <

Details System performance may be degraded, or system may fail to operate.

bus

> device <

bus

> device <

device

bus

> function <

>device<

device

bus

>device<

func

>. Power cycle system.

bus

func

device

>device<

>. Power cycle system.

>function

device

>function

Page 87

Error Code Message Information

Action Cycle input power, update component drivers, if device is removable, reinstall the

device.

PCI1314

PCI1316

PCI1318

PCI1320

Message A bus correctable error was detected on a component at bus <

func

Details System performance may be degraded.

Action Cycle input power, update component drivers, if device is removable reinstall the device at

the next scheduled service time.

Message A bus uncorrectable error was detected on a component at bus

bus

>device<

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable, reinstall the device.

Message A fatal error was detected on a component at bus <

LCD Message Fatal error on bus <

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable, reinstall the

device.

Message A bus fatal error was detected on a component at bus <

func

device

>function <

bus

> device <

func

device

> function <

bus

>device<

bus

>device<

func

bus

device

>. Power cycle system.

>device<

device

>function

device

>function

PCI1322

PCI1342

PCI1344

LCD Message Bus fatal error on bus <

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable, reinstall the

device.

Message Bus performance degraded for a component at bus <

Details System performance may be degraded. The bus is not operating at maximum speed or

width.

Action Cycle input power, update component drivers, if device is removable, reinstall the device.

Message A bus time-out was detected on a component at slot <

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable, reinstall the device.

Message An I/O channel check error was detected.

bus

> device <

device

> function <

bus

>device<

number

func

>. Power cycle system.

device

>function <

func

Page 88

Error Code Message Information

LCD Message An I/O channel check error was detected. Power cycle system.

Action Cycle input power, update component drivers, if device is removable, reinstall the

device.

PCI1346

PCI1348

PCI1350

PCI1354

Message A software error was detected on a component at slot <

Action Reboot the system and update the component drivers.

Message A PCI parity error was detected on a component at slot <

LCD Message PCI parity error on slot <

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable, reinstall the

device.

Message A PCI system error was detected on a component at slot <

LCD Message PCI parity error on slot <

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable, reinstall the

device.

Message A bus correctable error was detected on a component at slot <

Details System performance may be degraded.

Action Cycle input power, update component drivers, remove and reinstall the device at the next

scheduled service time.

number

>. Re-seat PCI card.

number

>. Re-seat PCI card.

number

PCI1356

PCI1358

PCI1360

Message A bus uncorrectable error was detected on a component at slot <

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable, reinstall the device.

Message A fatal error was detected on a component at slot <

LCD Message Fatal error on slot <

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable, reinstall the

device.

Message A bus fatal error was detected on a component at slot <

LCD Message Bus fatal error on slot <

Details System performance may be degraded, or system may fail to operate.

number

>. Re-seat PCI card.

number

>. Re-seat PCI card.

number

Page 89

Error Code Message Information

Action Cycle input power, update component drivers, if device is removable, reinstall the

device.

PCI1362

PCI2000

PCI2002

PCI3000

Message Bus performance degraded for a component at slot <

Details System performance may be degraded. The bus is not operating at maximum speed or

width.

Action Cycle input power, update component drivers, remove and reinstall the device at the next

scheduled service time.

Message A fatal IO error detected on a component at bus <

LCD Message Fatal IO error on bus <

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, remove and reinstall the device.

Message A fatal IO error detected on a component at slot <

LCD Message Fatal IO error on slot <

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, remove and reinstall the device.

Message Device option ROM on embedded NIC failed to support Link Tuning or FlexAddress.

Details Either the BIOS, BMC/iDRAC, or LOM firmware is out of date and does not support

FlexAddress.

bus

> device <

number

device

number

bus

> function <

number

>device<

func

device

>function <

func

PCI3002

PCI3004

Action Update BIOS, BMC/iDRAC, and LOM firmware. If the issue persists, see Getting Help.

Message Failed to program virtual MAC address on a component at bus

bus

>device<

Details Either the BIOS, BMC/iDRAC, LOM, or NIC firmware is out of date and does not support

FlexAddress.

Action Update BIOS, BMC/iDRAC, LOM, and mezzanine card firmware. If the issue persists, see

Getting Help.

Message Device option ROM on mezzanine card <

FlexAddress.

Details Either the BIOS, BMC/iDRAC, or mezzanine card firmware is out of date and does not

support FlexAddress.

Action Update BIOS, BMC/iDRAC, and mezzanine card firmware. If the issue persists, see Getting

Help.

device

>function <

func

number

> failed to support Link Tuning or

Page 90

Error Code Message Information

PCI3006

PCI3008

PCI3010

PCI3012

Message Failed to get Link Tuning or FlexAddress data from iDRAC.

Details Either the BIOS or BMC/iDRAC firmware is out of date and does not support FlexAddress.

Action Update BIOS, and BMC/iDRAC firmware. If the issue persists, see Getting Help.

Message A non-fatal PCIe error detected on a component at bus <

func

Details System performance may be degraded.

Action Cycle input power, update component drivers, remove and reinstall the device at the next

service window.

Message A non-fatal IO error detected on a component at bus <

Details System performance may be degraded.

Action Cycle input power, update component drivers, remove and reinstall the device at the next

service window.

Message The QuickPath Interconnect (QPI) width degraded.

Details System performance may be degraded. The bus is not operating at maximum speed or

width.

Action Reset the system, if the problem persists reinstall processors.

bus

>device<

device

>function

>function <

func

PCI3014

PDR0001

PDR0002

PDR0016

Message A non-fatal PCIe error detected on a component at slot <

Details System performance may be degraded.

Action Cycle input power, update component drivers, remove and reinstall the device at the next

scheduled service time.

Message Fault detected on drive <

LCD Message Fault detected on drive <

Details The controller detected a failure on the disk and has taken the disk offline.

Action Remove and re-seat the failed disk. If the issue persists, see Getting Help.

Message A predictive failure detected on drive <

Details The controller received a SMART error from the drive. The drive is operational but needs

replacement.

Action The drive will need replacement at the next service window.

Message Drive <

LCD Message Drive <

number

> is removed.

number

> is removed. Check drive.

number

>. Check drive.

number

Page 91

Error Code Message Information

Details The controller detected a drive removal.

Action If unintended, verify drive installation. Remove and re-seat the indicated disk. If the

issue persists, see Getting Help.

PDR1001

PDR1002

PDR1016

PDR1024

Message Fault detected on drive <

LCD Message Fault detected on drive <

Details The controller detected a failure on the disk and has taken the disk offline.

Action Re-seat the failed drive. If the issue persists, see Getting Help.

Message A predictive failure detected on drive <

Details The controller received a SMART error from the drive. The drive is operational but needs

replacement.

Action The drive will need replacement at the next service window.

Message Drive <

LCD Message Drive <

Details The controller detected that the drive was removed.

Action Verify drive installation. Re-seat the failed drive. If the issue persists, see Getting Help.

Message Drive mismatch detected for drive <

LCD Message Drive mismatch detected for drive <

Details The installed disk does not meet the array requirements, for example a SATA disk may

number

> is removed from disk drive bay <

number

> removed from disk drive bay <

not operate in an array containing SAS drives.

number

> in disk drive bay <

number

> in disk drive bay <

number

bay

>. Check drive.

> in disk drive bay<

bay

>. Check drive.

> in disk drive bay <

> in bay <

bay

>. Install correct drive type.

bay

PST0128

PST0129

Action Verify that the disk meets the array requirements.

Message No memory is detected.

LCD Message No memory is detected. Inspect memory devices.

Details System BIOS was unable to detect memory in the system .

Action Re-seat the memory modules. If the issue persists, see Getting Help.

Message Memory is detected, but is not configurable.

LCD Message Memory is detected, but is not configurable. Check memory devices.

Details System BIOS detected memory, but was unable to configure the memory for system

operation.

Action Compare system memory installation to supported system memory configurations.

Page 92

Error Code Message Information

PST0130

PST0131

PST0132

PST0133

Message Memory is configured, but not usable.

LCD Message Memory is configured, but not usable. Check memory devices

Details The system BIOS encountered device failures or speed configurations that resulted in

unused memory.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

Message System BIOS shadow failed.

LCD Message System BIOS shadow failed. Check memory devices.

Details Memory errors occurred copying BIOS image into system memory.

Action Remove input power. Reduce system memory to minimum configuration and apply input

power.

Message CMOS failed.

LCD Message CMOS failed. Power cycle system.

Details System BIOS detected a failure with CMOS memory during system POST.

Action Check system event log for CMOS battery exceptions. Remove and reapply input

power. If the issue persists, see Getting Help.

Message DMA controller failed.

PST0134

PST0135

PST0136

LCD Message DMA controller failed. Power cycle system.

Details System BIOS detected a failure with the DMA controller during system POST.

Action Remove and reapply input power.

Message Interrupt controller failed.

LCD Message Interrupt controller failed. Power cycle system.

Details System BIOS detected a failure with the interrupt controller during system POST.

Action Remove and reapply input power. If the issue persists, see Getting Help.

Message Timer refresh failed.

LCD Message Timer refresh failed. Power cycle system..

Details System BIOS detected a timer refresh failure during system POST.

Action Remove and reapply input power. If the issue persists, see Getting Help.

Message Programmable interval timer error.

LCD Message Programmable interval timer error. Power cycle system.

Details System BIOS detected an failure with the programmable interval timer during POST.

Page 93

Error Code Message Information

Action Remove and reapply input power. If the issue persists, see Getting Help.

PST0137

PST0138

PST0139

PST0140

Message Parity error.

LCD Message Parity error. Power cycle system.

Details System BIOS detected a parity error during post.

Action Remove and reapply input power. If the issue persists, see Getting Help.

Message SuperIO failed.

LCD Message SuperIO failure. Power cycle system.

Details System BIOS detected a failure with the SIO.

Action Remove and reapply input power. If the issue persists, see Getting Help.

Message Keyboard controller failed.

LCD Message Keyboard controller failed. Power cycle system.

Details System BIOS detected a failure with the Keyboard Controller.

Action Remove and reapply input power. If the issue persists, see Getting Help.

Message System management interrupt initialization failed.

LCD Message SMI initialization failed. Power cycle system.

Details System BIOS failed to initialize the system management interrupt.

PST0141

PST0142

PST0143

Action Remove and reapply input power. If the issue persists, see Getting Help.

Message QuickPath Interconnect (QPI) fatal error.

LCD Message QuickPath Interconnect (QPI) fatal error.

Details Quick Path Interconnect failed during system POST.

Action Reboot the system. If problem persists, remove input power and re-seat processors.

Message MRC fatal error.

LCD Message Memory initialization error.

Details BIOS Memory testing failed.

Action Compare system memory installation to supported system memory configurations.

Reduce system configuration to minimum memory configuration.

Message Intel Trusted Execution Technology (TXT) fatal error.

LCD Message Intel Trusted Execution Technology (TXT) fatal error.

Page 94

Error Code Message Information

Details TXT boot failed. This could be related to memory errors or an error with the system TXT

configuration. A socketed TPM module may have been removed.

Action Check TPM presence. Remove and reapply input power. If the issue persists, see

Getting Help.

PST0192

PST0193

PST0194

PST0195

Message Shut-down test failed.

LCD Message Shut-down test failed. Power cycle system.

Details System BIOS shutdown test failed during POST.

Action Check system event log for CMOS battery exceptions. Remove and reapply input

power. If the issue persists, see Getting Help.

Message BIOS POST memory test failed.

LCD Message BIOS POST memory test failed. Check memory devices.

Details System BIOS POST memory test failed.

Action Compare system memory installation to supported system memory configurations.

Reduce system configuration to minimum memory configuration.

Message Remote access controller configuration failed.

LCD Message Remote access controller configuration failed. Check screen message.

Details System BIOS could not configure the Remote Access controller.

Action Cycle input power and power on the system. If the issue persists, see Getting Help.

Message CPU configuration failed.

PST0196

PST0254

LCD Message CPU configuration failed. Check screen message.

Details The current processor configuration is unsupported or encountered a fatal exception

during POST.

Action Review system processor configuration and reduce the system to the minimum

configuration.

Message Incorrect memory configuration.

LCD Message Incorrect memory configuration. Review User Guide.

Details System BIOS detected an invalid memory population.

Action Reinstall memory to match supported memory configuration.

Message General failure after video.

LCD Message General failure after video. Check screen message.

Details System BIOS detected a functional or configuration issue during system POST.

Page 95

Error Code Message Information

Action Check system video and review event log for additional information.

PST0256

PSU0001

PSU0002

PSU0003

Message POST fatal error detected.

LCD Message POST fatal error detected.

Details System BIOS detected a functional or configuration issue during system POST.

Action Check system video and review event log for additional information.

Message Power supply <

LCD Message PSU <

Action Remove and reinstall the power supply. If the issue persists, see Getting Help.

Message A predictive failure detected on power supply <

LCD Message Predictive failure on PSU <

Details System performance and power redundancy may be degraded or lost.

Action Remove and reinstall the power supply at the next service window. If the issue persists,

Message The power input for power supply <

LCD Message Power input for PSU <

Details The power supply is installed correctly but an input source is not connected or is not

number

see Getting Help.

functional.

number

> failed.

> failed. Check PSU.

number

> is lost. Check PSU cables.

>. Check PSU.

number

> is lost.

number

PSU0004

PSU0005

Action Verify the input source is attached to the power supply. Verify the input power is within

the operating requirements for the power supply.

Message The power input for power supply <

LCD Message Power input for PSU <

Details The operating requirements for the power supply may be found in this manual or on the

power supply itself.

Action Verify the input source is attached to the power supply. Verify the input power is within

the operating requirements for the power supply.

Message The power input for power supply <

attached to the system.

Details The operating requirements for the power supply may be found in this manual or on the

power supply itself.

Action Verify the input power is within the operating requirements for the power supply.

number

> is outside of the allowable range.

> is outside of range. Check PSU cables.

number

> is outside of the allowable range, but it is

Page 96

Error Code Message Information

PSU0006

PSU0007

PSU0008

PSU0016

Message Power supply <

LCD Message Power supply <

Details Power supplies should be of the same input type and power rating.

Action Install matched power supplies and review proper configuration in this manual.

Message Power supply <

Details A power supply that is designed to operate at 220V, but is connected to a 110V power

source requires additional current for operation. The additional current may trip circuitbreakers or cause other electrical issues with the input source.

Action Check input power source and cabling. Use recommended input power. Review this

Manual. If the issue persists, see Getting Help.

Message Power supply <

Details The system does not support mixed voltage power supplies.

Action Install a power supply with the correct voltage rating.

Message Power supply <

LCD Message PSU <

Details The supply has been removed or has failed.

number

> is operating at 110 volts, and could cause a circuit breaker fault.

number

> voltage rating does not match the system's requirements.

number

> is absent. Check PSU.

> type mismatch.

> is incorrectly configured. Check PSU.

> is absent.

PSU0031

PSU1201

PSU1202

Action

Message Cannot communicate with power supply <

LCD Message Cannot communicate with PSU <

Details The power supply may operate, however power supply monitoring will be degraded.

Action Remove and reinstall the power supply. If the issue persists, see Getting Help.

Message Power supply redundancy is lost.

Details The power supply will try to operate in a degraded state. System Performance and power

redundancy may be degraded or lost.

Action Check input power. Reinstall the power supply. If the issue persists, see Getting Help.

Message Power supply redundancy is degraded.

Details The power supply will try to operate in a degraded state. System Performance and power

redundancy may be degraded or lost.

1. Remove and reinstall the power supply.

2. Check cables and subsystem components in the system for damage.

3. If the issue persists, see Getting Help.

number

>. Re-seat PSU.

System performance may be degraded.

Page 97

Error Code Message Information

Action Remove input power and reinstall supply at the next service window.

PSU1203

PSU1204

PWR1001

Message The power supplies are not redundant.

LCD Message Lost PSU redundancy. Check PSU cables.

Details The current power operational mode is non-redundant because of a power supply

exception, a power supply inventory change, or a system power inventory change.

Action Check the event log for power supply failures. Review system configuration and power

consumption.

Message The power supplies are not redundant. Insufficient resources to maintain normal

operations.

LCD Message PSU redundancy degraded. Check PSU cables.

Details The current power operational mode is non-redundant because of a power supply

exception, a power supply inventory change, or a system power inventory change.

Action Check the event log for power supply failures. Review system configuration and power

consumption.

Message The system performance was degraded.

LCD Message System performance degraded. Check PSUs and system configuration.

Details To avoid shutdown, system performance has been degraded.

Action Review system configuration and system logs for thermal or environmental failures and

warnings.

PWR1002

PWR1003

PWR1004

Message The system performance degraded because of thermal protection.

Details To avoid shutdown, system performance has been degraded.

Action Review system configuration and system logs for thermal or environmental failures and

warnings.

Message The system performance degraded because cooling capacity has changed.

Details The current power supply configuration does not meet the platform requirements to enable

redundancy. If a power supply fails the system may shutdown.

Action If unintended, review system configuration and power consumption and install power

supplies accordingly. Check power supply status for failures.

Message The system performance degraded because power capacity has changed.

Details The system may power down or operate in a performance degraded state.

Action Check the event log for power supply failures. Review system configuration and power

consumption and upgrade or install power supplies accordingly.

Page 98

Error Code Message Information

PWR1005

PWR1006

PWR1007

PWR1008

Message The system performance degraded because the user-defined power capacity has changed.

Details The user-defined power settings have affected system operation.

Action If unintended, review system configuration changes and power policy.

Message The system halted because system power exceeds capacity.

LCD Message System power demand exceeds capacity. System halted.

Details The system halted because system power exceeds capacity.

Action Review system configuration, upgrade power supplies or reduce system power

consumption.

Message The system performance degraded because power exceeds capacity.

LCD Message System power exceeds capacity. Performance degraded. Check PSU configuration.

Details The system is currently operating in a performance degraded state to attempt protect

from a power shutdown.

Action Review system configuration, upgrade power supplies or reduce system power

consumption.

Message The system performance degraded because power draw exceeds the power threshold.

LCD Message System power exceeds threshold. Performance degraded. Check PSU configuration.

RFM1003

RFM1005

RFM1006

Details The power threshold is configured by the user or automatically by software based on

system configuration.

Action Review system configuration, upgrade power supplies or reduce system power

consumption.

Message Removable Flash Media <

Details The removable flash media is installed but improperly configured or failed to initialize.

Action If unintended, reinstall the flash media and module.

Message Removable Flash Media <

Details The media is being prepared or is under maintenance. If the problem persists, reinstall the

card.

Action Wait for the media to be ready.

Message Removable Flash Media <

Details At boot, the Card Identification (CID) signature of the card is different from the Non-volatile

(NV) storage value or the card is the destination of a copy operation that is in-progress.

Action If unintended, reinstall the flash media.

name

> is not IPMI-function ready.

name

> is not ready.

name

> is offline.

Page 99

Error Code Message Information

RFM1008

RFM1014

RFM1016

RFM1021

Message Failure detected on Removable Flash Media <

LCD Message Removable Flash Media <

Details An error was reported during a SD card read or write.

Action Reseat the flash media, if the issue persists replace the media.

Message Removable Flash Media <

LCD Message Removable Flash Media <

Details The card is write-protected by the physical latch on the SD card. A write-protected

card cannot be used.

Action If unintended, remove the media and disable write protection.

Message Media not present for Removable Flash Media <

Details The SD card is not detected or not installed.

Action If unintended, reinstall the flash media.

Message Removable Flash Media is not IPMI-function ready.

Details The removable flash media is installed but improperly configured or failed to initialize.

Action If unintended, reinstall the flash media.

name

> failed. Check SD Card.

name

> is write protected.

name

> is write protected. Check SD Card.

name

RFM1022

RFM1023

RFM1024

RFM1026

RFM1032

Message Removable Flash Media is ready.

Action If unintended, reinstall the flash media.

Message Removable Flash Media is not ready.

Details The media is being prepared or is under maintenance. If the problem persists, reinstall the

card.

Action If unintended, reinstall the flash media.

Message Removable Flash Media is offline.

Details At boot, the Card Identification (CID) signature of the card is different from the Non-volatile

(NV) storage value or the card is the destination of a copy operation that is in-progress.

Action If unintended, reinstall the flash media.

Message Failure detected on Removable Flash Media.

Details An error is reported during a SD card read or write.

Action Reinstall the flash media, if the issue persists replace the media.

Message Removable Flash Media is write protected.

Page 100

Error Code Message Information

Details The card is write-protected by the physical latch on the SD card. IDSDM cannot use a

write-protected card.

Action If unintended, remove the media and disable write protection.

RFM1034

RFM1201

RFM1202

RFM1203

RFM1205

Message Media not present for Removable Flash Media.

Details The SD card is not detected or not installed.

Action If unintended, reinstall the flash media.

Message Internal Dual SD Module redundancy is lost.

LCD Message Internal Dual SD Module redundancy is lost. Check SD Card.

Details Either one of the SD card or both the SD cards are not functioning properly.

Action Replace the failed SD card.

Message Internal Dual SD Module redundancy is degraded.

Details Either one of the SD card or both the SD cards are not functioning properly.

Action Replace the failed SD card.

Message Internal Dual SD Module is not redundant.

Details Internal Dual SD Module is not redundant.

Action Install additional SD card and configure for redundancy if redundancy is desired.

Message Internal Dual SD Module is not redundant. Insufficient resources to maintain normal

operations.

RFM2001

RFM2002

100

LCD Message Internal Dual SD Module is not redundant. Insufficient resources. Check SD Card.

Details The current operating configuration cannot maintain redundancy. The unit may operate

in a degraded state.

Action Review this manual and SD card configuration.

Message Internal Dual SD Module <

LCD Message Internal Dual SD Module <

Details The SD card module is not detected or not installed.

Action If unintended, reinstall the SD module.

Message Internal Dual SD Module <

Details The SD card module is installed but may be improperly installed or configured incorrectly.

Action Reinstall the SD module.

name

> is offline.

> is absent.

> is absent. Check SD Card.

Dell M420 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

About Your System

Overview

Front-Panel Features And Indicators

Solid State Drive Features

Other Information You May Need

Using The System Setup And Boot Manager

Choosing The System Boot Mode

Entering System Setup

Responding To Error Messages

Using The System Setup Navigation Keys

System Setup Options

System Setup Main Screen

System BIOS Screen

System Information Screen

Memory Settings Screen

Processor Settings Screen

Boot Settings Screen

Integrated Devices Screen

Serial Communications Screen

System Profile Settings Screen

System Security Screen

Miscellaneous Settings

System And Setup Password Features

Assigning A System And/Or Setup Password

Using Your System Password To Secure Your System

Deleting Or Changing An Existing System And/Or Setup Password

Operating With A Setup Password Enabled

Entering The UEFI Boot Manager

Using The Boot Manager Navigation Keys

Boot Manager Screen

UEFI Boot Menu

Embedded System Management

iDRAC Settings Utility

Entering The iDRAC Settings Utility

Installing Blade Components

Recommended Tools

Removing And Installing A Sleeve

Removing The Sleeve

Installing The Sleeve

Removing And Installing A Blade

Removing A Blade

Installing A Blade

Inside The Blade

I/O Module Mezzanine Card

Mezzanine Card Installation Guidelines

Removing A Mezzanine Card

Installing A Mezzanine Card

LOM Riser Card

Removing The LOM Riser Card

Installing The LOM Riser Card

Solid State Drives

Removing A Solid State Drive

Installing A Solid State Drive

Shutdown Procedure For Servicing A Solid State Drive

Configuring The Boot Drive

Removing An SSD From The SSD Carrier

Installing An SSD In The SSD Carrier

Solid State Drive Backplane

Removing The SSD Backplane

Installing The SSD Backplane

Processors

Removing A Processor

Installing A Processor

NVRAM Backup Battery

Replacing The NVRAM Backup Battery

System Board

Removing The Blade System Board

Installing The Blade System Board

Processor/DIMM Blank

Removing A Processor/DIMM Blank

Installing A Processor/DIMM Blank

System Memory

General Memory Module Installation Guidelines

Mode-Specific Guidelines

Advanced ECC (Lockstep)