Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerConnect,
PowerVault, PowerApp, Dell TravelLite, ExpressChar g e , Dell MediaDirect, Strike Zone, Wi-Fi Catcher, and XPS are trademarks of Dell Inc.;
Intel is a registered trademarks and Core is a trademark of Intel Corporation; Microsoft, Outlook, and Windows are registered trademarks of
Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; EMC is a registered
trademark of EMC Corporation; IBM is a registered trademark of International Business Machines Corporation; ENERGY STAR is a registered
trademark of the U.S. Environmental Protection Agency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
How to Copy a CD or DVD
Using Blank CDs and DVDs
Helpful Tips
Using Dell Media Experience and Dell MediaDirect™
If the Computer Is On or in Standby Mode
If the Computer Is Off or in Hibernate Mode
Dell MediaDirect and Dell Media Experience Help
Connecting Your Computer to a TV or Audio Device
S-Video and Standard Audio
S-Video and S/PDIF Digital Audio
Composite Video and Standard Audio
Composite Video and S/PDIF Digital Audio
Component Video and Standard Audio
Component Video and S/PDIF Digital Audio
Setting Up the Cyberlink (CL) Headphones
Enabling the Display Settings for a TV in Microsoft
9Setting Up a Home and Office Network . . . . . . . . . . . . . . 79
Physically Connecting to a Network or Broadband Modem . . . . . . . . . . 79
Network Setup Wizard
Wireless Local Area Network (WLAN)
What You Need to Establish a WLAN Connection
Checking Your Wireless Network Card
Setting Up a New WLAN
Connecting to a Wireless Local Area Network
Determining the Wireless Network Device Manager
Completing the Connection to the WLAN
Enabling/Disabling the Wireless Network Card
Monitoring the Status of the Wireless Network Card Through
Dell™ QuickSet
Mobile Broadband or Wireless Wide Area Network
What You Need to Establish a Mobile Broadband
Network Connection
Checking Your Dell Mobile Broadband Card
Connecting to a Mobile Broadband Network
NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may
not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For?Find It Here
• A diagnostic program for my computer
• Drivers for my computer
• My device documentation
• Notebook System Software (NSS)
• Warranty information
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
Drivers and Utilities CD (also known as ResourceCD)
Documentation and drivers are already installed on your
computer. You can use the CD to install drivers (see
"Manually Reinstalling Drivers" on page 112) or to run the
Dell Diagnostics (see "Dell Diagnostics" on page 89).
Readme files may be
included on your CD to
provide last-minute
updates about technical
changes to your computer
or advanced technicalreference material for
technicians or experienced
users.
NOTE: Drivers and documentation updates can be found at
support.dell.com.
Dell™ Product Information Guide
Finding Information11
What Are You Looking For?Find It Here
• How to set up my computer
Setup Diagram
• Service Tag and Express Service Code
• Microsoft Windows License Label
Service Tag and Microsoft® Windows® License
These labels are located on the bottom of your computer.
• Use the Service Tag to identify your computer when you
support.dell.com
use
• Enter the Express
Service Code to direct
your call when
contacting technical
support.
or contact technical support.
12Finding Information
What Are You Looking For?Find It Here
• Solutions — Troubleshooting hints and tips, articles
from technicians, and online courses, frequently asked
questions
Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate support
site.
• Community Forum — Online discussion with other
Dell customers
• Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
• Customer Care — Contact information, service call and
order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with
technical support
• Reference — Computer documentation, details on my
computer configuration, product specifications, and
white papers
• Downloads — Certified drivers, patches, and software
updates
• Notebook System Software (NSS)— If you reinstall the
operating system for your computer, you should also
reinstall the NSS utility. NSS provides critical updates
for your operating system and support for Intel
®
processors, Dell™ 3.5-inch USB floppy drives, optical
drives, and USB devices. NSS is necessary for correct
operation of your Dell computer. The software
automatically detects your computer and operating
system and installs the updates appropriate for your
configuration.
• Software upgrades and troubleshooting hints
• Frequently asked questions, hot topics, and general
health of your computing environment
To download Notebook System Software:
1
Go to
support.dell.com
2
Enter your Service Tag or product model.
3
In the
4
Select the operating system and operating system
language for your computer, and click
5
Under
Configuration Utilities
Software
Dell Support Utility
The Dell Support Utility is an automated upgrade and
notification system installed on your computer. This
support provides real-time health scans of your computing
environment, software updates, and relevant self-support
information. Access the Dell Support Utility from the
icon in the taskbar. For more information, see "Dell Support
Utility" on page 92.
• How to use Windows XP
• How to work with programs and files
• How to personalize my desktop
Windows Help and Support Center
1
Click the
2
Type a word or phrase that describes your problem and
click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions on the screen.
and click
Download Category
Select a Device
, scroll to
, and click
.
Start
button and click
Downloads
.
drop-down menu, click
Submit.
System and
Dell Notebook System
Help and Support
.
All
.
Finding Information13
What Are You Looking For?Find It Here
• How to reinstall my operating system
Operating System CD
The operating system is already installed on your computer.
To reinstall your operating system, use one of the following
methods:
• Microsoft Windows
Windows
earlier operating state without affecting data files.
•
Operating System
System
your operating system.
For more information, see "Restoring Your Operating
System" on page 113.
After you reinstall your operating system, use the Drivers and Utilities CD (ResourceCD) to reinstall drivers for the
devices that came with your computer.
System Restore
System Restore
CD with your computer, you can use it to restore
returns your computer to an
CD — If you received an
— Microsoft
Operating
NOTE: The color of your CD
varies based on the
operating system you
ordered.
14Finding Information
A Tour of Your Computer
Determining Your Computer’s Configuration
Based on selections that you made when purchasing your computer, your computer has one of
several different video controller configurations. To determine your computer’s video controller
configuration:
1
Access the Windows Help and Support Center. For instructions, see "Windows Help and Support
Center" on page 13.
2
Under
Pick a Task
3
Under
My Computer Information
From the My Computer Information - Hardware screen, you can view the type of video controller
installed in your computer, as well as the other hardware components.
, click
Use Tools to view your computer information and diagnose problems.
, select
Hardware
.
A Tour of Your Computer15
Front View
1
12
11
10
9
2
3
4
5
6
7
8
1display latches (2)5device status lights9touch pad buttons
2display latch release6touch pad10keyboard
3display 7media control buttons11Dell MediaDirect button
4power button 8speakers12keyboard and wireless
status lights
DISPLAY LATCHES — Keeps the display closed.
DISPLAY LATCH RELEASE — Slide to release the display latches and open the display.
DISPLAY — For more information about your display, see "Using the Display" on page 37.
POWER BUTTON — Press to turn on the computer or to enter or exit a power management mode. For more
information on power management modes, see "Power Management Modes" on page 45.
16A Tour of Your Computer
DEVICE STATUS LIGHTS
Turns on when you turn on the computer, and blinks when the computer is in a power
management mode.
Turns on when the computer reads or writes data.
NOTICE: To avoid loss of data, never turn off the computer while the light is flashing.
Turns on steadily or blinks to indicate battery charge status.
If the computer is connected to an electrical outlet, the light operates as follows:
•Solid green: The battery is charging.
•Flashing green: The battery is almost fully charged.
If the computer is running on a battery, the light operates as follows:
•Off: The battery is adequately charged (or the computer is turned off).
•Flashing orange: The battery charge is low.
•Solid orange: The battery charge is critically low.
A Tour of Your Computer17
TOUCH PAD — Provides the functionality of a mouse.
TOUCH PAD SCROLL ZONE — Provides the functionality of the scroll button on a mouse. A vertical scroll zone is
located on the right side of the touch pad. A horizontal scroll zone is located on the bottom of the touch pad.
MEDIACONTROLBUTTONS — Control CD, DVD, and Media Player playback.
1
1touch pad scroll zone
Mute the sound.
Turn the volume down.
Turn the volume up.
Play or pause.
Play the previous track.
Play the next track.
Stop.
SPEAKERS — To adjust the volume of the integrated speakers, press the media control buttons or speaker-volume
keyboard shortcuts. For more information, see "Speaker Functions" on page 41.
TOUCH PAD BUTTONS — Touch pad buttons provide the same functionality as mouse buttons.
KEYBOARD — The keyboard includes a numeric keypad as well as the Microsoft Windows logo key. For information
on supported keyboard shortcuts, see "Key Combinations" on page 40.
18A Tour of Your Computer
DELL™ MEDIADIRECT™ BUTTON — Press the Dell MediaDirect button to launch Dell MediaDirect or Microsoft®
Windows
KEYBOARD AND WIRELESS STATUS LIGHTS
®
Media Center Edition. See "Using Dell Media Experience and Dell MediaDirect™" on page 56.
The lights located above the keyboard indicate the following:
Turns on when the numeric keypad is enabled.
9
Turns on when the uppercase letter function is enabled.
A
Turns on when the scroll lock function is enabled.
Turns on when wireless networking is enabled. To quickly
enable or disable wireless networking, press <Fn><F2>.
®
Turns on when a card with Bluetooth
wireless technology
is enabled.
NOTE: The card with Bluetooth wireless technology is an
optional feature, so the light turns on only if you ordered
the card with your computer. For more information, see the
documentation that came with your card.
To turn off only the Bluetooth wireless technology
functionality, right-click the icon in the Windows
taskbar (in the lower-right corner of your screen) and click
Disable Bluetooth Radio.
To quickly enable or disable all wireless devices, press
<Fn><F2>.
SECURITYCABLESLOT — Lets you attach a commercially available antitheft device to the computer. For more
information, see the instructions included with the device.
NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.
AIRVENT — The computer uses fan(s) to create airflow through the vent(s), which prevents the computer from
overheating.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your
computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow
can damage the computer or cause a fire.
CONNECTORS — Connect USB devices, such as a mouse, keyboard, or printer. You can also connect the
USB
optional floppy drive directly to a USB connector using the optional floppy-drive cable
OPTICALDRIVE — You can install devices such as a DVD drive or other optical drive in the optical drive bay. For
more information, see "Optical Drive" on page 132.
OPTICAL-DRIVE-TRAYEJECTBUTTON — Press this button to eject a CD or DVD from the optical drive. This
button only works when the computer is turned on.
20A Tour of Your Computer
Right Side View
2345671
1smart card slot4IEEE 1394 connector7air vent
2hard drive55-in-1 media memory card
reader
3ExpressCard slot6audio connectors (2)
SMARTCARDSLOT — Supports one smart card. See "Smart Cards" on page 76.
NOTE: The smart card slot is optional and may not ship with your computer.
HARD DRIVE — Stores software and data.
A Tour of Your Computer21
EXPRESSC ARDSLOT — Supports one ExpressCard, such as a modem or network adapter. The computer ships with
a plastic blank installed in the slot. For more information, see
"Using Cards" on page 71.
NOTE: The ExpressCard slot does NOT support PC Cards.
IEEE 1394
CONNECTOR — Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital
video cameras.
IN-1MEDIAMEMORYCARDREADER — Provides a fast and convenient way to view and share digital photos,
5-
music, and videos stored on a media memory card. The 5-in-1 media memory card reader reads the following digital
media memory cards:
• Secure Digital (SD) card/SDIO
• MultiMediaCard (MMC)
•Memory Stick
• Memory Stick PRO
• xD-Picture Card
AUDIO CONNECTORS
Attach headphones or speakers to the connector.
Attach a microphone to the connector.
AIR
VENT — The computer uses fan(s) to create airflow through the vent(s), which prevents the computer from
overheating.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your
computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow
can damage the computer or cause a fire.
AIRVENT — The computer uses fan(s) to create airflow through the vents, which prevents the computer from
overheating.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your
computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow
can damage the computer or cause a fire.
VIDEO TV-OUT CONNECTOR
S-
Connects your computer to a TV. Also connects digital
audio capable devices using the TV/digital audio
adapter cable.
A Tour of Your Computer23
NETWORK CONNECTOR (RJ-45)
NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do
not plug a telephone line into the network connector.
Connects the computer to a network. The two lights at the
top of the connector indicate link status and activity for
wired network connections. The solid light on the
connector provides link status information. Off indicates no
link, green indicates a 10-Mb/sec link, orange indicates a
100-Mb/sec link, and yellow indicates 1000-Mb/sec link.
The blinking yellow light on the connector indicates wired
network activity.
For information on using the network adapter, see the
network adapter documentation supplied with your
computer under the Windows Help and Support Center. To
access the Help and Support Center, see "Windows Help
and Support Center" on page 13.
MODEM CONNECTOR (RJ-11)
To use the internal modem, connect the telephone line to
the modem connector.
For additional information on using the modem, see the
modem documentation supplied with your computer
under the Windows Help and Support Center. To access
the Help and Support Center, see "Windows Help and
Support Center" on page 13.
USB
CONNECTORS
Connect USB devices, such as a mouse, keyboard, or
printer.
DIGITAL
-VIDEOINTERFACE (DVI) CONNECTOR
Connects an external DVI-compatible monitor, such as a
flat-panel monitor. With an adapter cable, you can also
connect an external VGA-compatible monitor to the DVI
connector.
24A Tour of Your Computer
VIDEO CONNECTOR
Connects an external VGA-compatible monitor.
AC ADAPTERCONNECTOR — Attaches an AC adapter to the computer.
The AC adapter converts AC power to the DC power required by the computer. You can connect the
AC adapter with your computer turned either on or off.
CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power
strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip
or electrical outlet may cause fire or equipment damage.
NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself,
and pull firmly but gently to avoid damaging the cable.
NOTE: For optimum system performance, you should always use the 130-W AC adapter that came with your
computer. Using less-powerful AC adapters may cause you to receive a WARNING message and may also cause
your computer to experience a degradation in performance.
SUBWOOFER — Produces a broader bass output than is provided by the speakers.
BATTERY CHARGE GAUGE — Provides information on the battery charge status. For more information, see
"Checking the Battery Charge" on page 44.
BATTERY-BAYLATCHRELEASE — Releases the battery from the battery bay. For more information, see "Replacing
the Battery" on page 47.
BATTERY — When a battery is installed, you can use the computer without connecting the computer to an
electrical outlet. For more information, see "Using a Battery" on page 43.
COVER FOR OPTIONAL INTERNAL CARD WITH BLUETOOTH
®
WIRELESSTECHNOLOGY — For more information, see
the documentation that came with your card. To quickly enable or disable all wireless devices, press <Fn><F2>.
HARDDRIVE — Stores software and data. For more information, see "Hard Drive" on page 119. The size displayed
for your hard drive in Windows Explorer is the capacity of the drive before any operating system or programs are
installed.
26A Tour of Your Computer
AIRVENT — The computer uses fan(s) to create airflow through the vent(s), which prevents the computer from
overheating.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your
computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow
can damage the computer or cause a fire.
MINI-CARD/ MODEMCOVER — Covers the compartment that contains the Mini-Card and the modem. For more
information, see "Mini-Card" on page 126 and "Modem" on page 124.
MEMORYMODULECOVER — Covers the compartment that contains the memory modules. For more information,
see "Memory" on page 121.
OPTICAL-DRIVELOCKINGSCREW — Secures the optical drive in the optical drive bay. For more information, see
"Optical Drive" on page 132.
DOCKING-DEVICECONNECTOR — Lets you attach your computer to a docking device. See the documentation that
came with your docking device for more information.
A Tour of Your Computer27
28A Tour of Your Computer
Setting Up Your Computer
Connecting to the Internet
NOTE: ISPs and ISP offerings vary by country.
To connect to the Internet, you need a modem or network connection and an Internet service
provider (ISP). Your ISP will offer one or more of the following Internet connection options:
•Dial-up connections that provide Internet access through a telephone line. Dial-up connections
are considerably slower than DSL and cable modem connections.
•DSL connections that provide high-speed Internet access through your existing telephone line.
With a DSL connection, you can access the Internet and use your telephone on the same line
simultaneously.
•Cable modem connections that provide high-speed Internet access through your local cable
TV line.
If you are using a dial-up connection, connect a telephone line to the modem connector on your
computer and to the telephone wall jack before you set up your Internet connection. If you are using
a DSL or cable modem connection, contact your ISP for setup instructions.
Setting Up Your Internet Connection
To set up an Internet connection with a provided ISP desktop shortcut:
1
Save and close any open files, and exit any open programs.
2
Double-click the ISP icon on the Microsoft® Windows® desktop.
3
Follow the instructions on the screen to complete the setup.
If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with
a different ISP:
1
Save and close any open files, and exit any open programs.
2
Click the
The
Start
button and click
New Connection Wizard
Internet Explorer
appears.
.
3
Click
Connect to the Internet
.
Setting Up Your Computer29
4
In the next window, click the appropriate option:
•If you do not have an ISP and want to select one, click
providers (ISPs)
•If you have already obtained setup information from your ISP but you did not receive a setup CD,
click
Set up my connection manually
•If you have a CD, click
5
Click
Next
.
If you selected
on the screen to complete the setup.
NOTE: If you do not know which type of connection to select, contact your ISP.
6
Click the appropriate option under
7
Use the setup information provided by your ISP to complete the setup.
If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on
page 94. If you cannot connect to the Internet but have successfully connected in the past, the ISP might
have a service outage. Contact your ISP to check the service status, or try connecting again later.
.
.
Use the CD I got from an ISP
Set up my connection manually
How do you want to connect to the Internet?
, continue to step 6. Otherwise, follow the instructions
Choose from a list of Internet service
.
, and then click
Next
Transferring Information to a New Computer
The Microsoft® Windows® XP operating system provides a Files and Settings Transfer Wizard to move
data from a source computer to a new computer. You can transfer data, such as:
•E-mail messages
•Toolbar settings
•Internet bookmarks
You can transfer the data to the new computer over a network connection, or you can store it on
removable media, such as a writable CD, for transfer to the new computer.
For transferring information to a new computer, you must run the Files and Settings Transfer Wizard.
You can use the optional Operating System CD for this process or you can create a wizard disk with the
Files and Settings Transfer Wizard utility.
.
Running the Files and Settings Transfer Wizard With the Operating System CD
NOTE: This procedure requires the Operating System CD. This CD is optional and may not be included with all
computers.
30Setting Up Your Computer
Prepare the New Computer for the File Transfer
1
Click
Start
→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard.
2
Start the Files and Settings Transfer Wizard.
3
When the
4
On the
5
On the
and click
6
When the
click
Copy Data From the Old Computer
1
On the old computer, insert the Windows XP
2
On the
3
Under
4
On the
5
On the
6
On the
7
On the
Files and Settings Transfer Wizard
Which computer is this?
screen, click
Do you have a Windows XP CD?
Next
.
Now go to your old computer
Next
at this time.
Welcome to Microsoft Windows XP
What do you want to do?
, click
Files and Settings Transfer Wizard
Which computer is this?
Select a transfer method
screen, click
screen, click the transfer method you prefer.
What do you want to transfer?
After the information has been copied, the
8
Click
Finish
.
welcome screen appears, click
New Computer
screen, click
I will use the wizard from the Windows XP CD
and click
Next
Next
.
.
screen appears, go to your old or source computer. Do
Operating System
screen, click
Transfer files and settings
welcome screen, click
Old Computer
CD.
Perform additional tasks
.
Next
.
and click
Next
.
.
screen, select the items you want to transfer and click
Completing the Collection Phase
screen appears.
not
Next
.
Transfer Data to the New Computer
1
On the
2
On the
settings and files and click
Now go to your old computer
screen on the new computer, click
Where are the files and settings?
Next
.
Next
.
screen, select the method you chose for transferring your
The wizard reads the collected files and settings and applies them to your new computer.
When all of the settings and files have been applied, the
3
Click
Finished
and restart the new computer.
Finished
screen appears.
Running the Files and Settings Transfer Wizard Without the Operating System CD
To run the Files and Settings Transfer Wizard without the optional Operating System CD, you must
create a wizard disk that lets you create a backup of your data files. Create the wizard disk on removable
media so that you can move it from your new computer to your old computer.
Setting Up Your Computer31
Create a Wizard Disk
To create a wizard disk, use your new computer with Windows XP and perform the following steps:
1
Click
Start
→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard.
2
When the
3
On the
4
On the
drive:
5
Insert the removable media, such as a writable CD, and click OK.
6
When the disk creation completes and the
Next
7
Go to the old computer.
Copy Data From the Old Computer
1
On the old computer, insert the wizard disk.
2
Click the
3
In the
media) and click
4
On the
5
On the
6
On the
7
On the
After the information has been copied, the
Files and Settings Transfer Wizard
Which computer is this?
screen, click
Do you have a Windows XP CD?
and click
Next.
.
Start
Open
button and click
field on the
OK
.
Run
Run
window, browse to the path for
Files and Settings Transfer Wizard
Which computer is this?
Select a transfer method
screen, click
screen, click the transfer method you prefer.
What do you want to transfer?
welcome screen appears, click
New Computer
screen, click
and click
I want to create a Wizard Disk in the following
Now go to your old computer
Next
.
Next
.
message appears,
.
fastwiz
(on the appropriate removable
welcome screen, click
Old Computer
Next
and click
.
Next
.
screen, select the items you want to transfer and click
Completing the Collection Phase
screen appears.
do not
Next
click
.
8
Click
Finish
.
Transfer Data to the New Computer
1
2
On the
On the
Now go to your old computer
Where are the files and settings?
settings and files and click
The wizard reads the collected files and settings and applies them to your new computer.
When all of the settings and files have been applied, the
32Setting Up Your Computer
screen on the new computer, click
screen, select the method you chose for transferring your
Next
. Follow the instructions on the screen.
Finished
Next
.
screen appears.
3
Click
Finished
NOTE: For more information about this procedure, access the Windows Help and Support center (See "Windows
Help and Support Center" on page 13) and search for Files and Settings Transfer Wizard. For additional information,
search dell.support.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to My New Dell
Computer Using the Microsoft
NOTE: Access to the Dell Knowledge Base document may not be available in certain countries.
and restart the new computer.
®
Windows® XP Operating System CD?).
Setting Up a Printer
NOTICE: Complete the operating system setup before you connect a printer to the computer.
See the documentation that came with the printer for setup information, including how to:
•Obtain and install updated drivers.
•Connect the printer to the computer.
•Load paper and install the toner or ink cartridge.
For technical assistance, refer to the printer owner's manual or contact the printer manufacturer.
Printer Cable
Your printer connects to your computer with either a USB cable or a parallel cable. Your printer may not
come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your
printer and computer. If you purchased a printer cable at the same time you purchased your computer,
the cable may arrive in the box in which your computer was shipped.
Connecting a USB Printer
NOTE: You can connect USB devices while the computer is turned on.
1
Complete the operating system setup if you have not already done so.
2
Attach the USB printer cable to the USB connectors on the computer and the printer. The USB
connectors fit only one way.
Setting Up Your Computer33
1
3
2
1USB connector on
computer
3
Turn on the printer and then turn on the computer. If the
appears, click
4
Install the printer driver if necessary. See the documentation that came with your printer.
Cancel
.
2USB printer cable3connector on printer
Add New Hardware Wizard
window
Power Protection Devices
Several devices are available to protect against power fluctuations and failures:
•Surge protectors
•Line conditioners
•Uninterruptible power supplies (UPS)
Surge Protectors
Surge protectors and power strips equipped with surge protection help prevent damage to your computer
from voltage spikes that can occur during electrical storms or after power interruptions. Some surge
protector manufacturers include warranty coverage for certain types of damage. Carefully read the device
warranty when choosing a surge protector. A device with a higher joule rating offers more protection.
Compare joule ratings to determine the relative effectiveness of different devices.
34Setting Up Your Computer
NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by
nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall
jack and disconnect your computer from the electrical outlet.
Many surge protectors have a telephone jack for modem protection. See the surge protector
documentation for modem connection instructions.
NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from the
network wall jack during electrical storms.
Line Conditioners
NOTICE: Line conditioners do not protect against power interruptions.
Line conditioners are designed to maintain AC voltage at a fairly constant level.
Uninterruptible Power Supplies
NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage.
NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other devices,
such as a printer, to a separate power strip that provides surge protection.
A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that
provides temporary power to connected devices when AC power is interrupted. The battery charges while
AC power is available. See the UPS manufacturer documentation for information on battery operating
time and to ensure that the device is approved by Underwriters Laboratories (UL).
Setting Up Your Computer35
36Setting Up Your Computer
Using the Display
Adjusting Brightness
When a Dell™ computer is running on battery power, you can conserve power by setting the
brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on
the keyboard.The Dell QuickSet Brightness Meter shows the current brightness setting for the
display. You can click the icon in the taskbar and then select or deselect Disable On Screen Brightness Meter to enable or disable the Brightness Meter on the screen.
NOTE: By default, the Brightness Meter appears in the lower-right
corner of the display when you use the keyboard shortcuts to adjust
display brightness. You can click and drag the meter to a preferred
location.
NOTE: Brightness key combinations only affect the display on your
portable computer, not monitors or projectors that you attach to your portable computer or docking device. If
your computer is connected to an external monitor and you try to change the brightness level, the Brightness
Meter appears, but the brightness level on the monitor does not change.
You can press the following keys to adjust display brightness:
•Press <Fn> and the up-arrow key to increase brightness on the integrated display only (not on an
external monitor).
•Press <Fn> and the down-arrow key to decrease brightness on the integrated display only (not on
an external monitor).
For more information on using QuickSet, right-click the icon in the taskbar and click Help.
Switching the Video Image
When you start the computer with an external device (such as an external monitor or projector)
attached and turned on, the image may appear on either the computer display or the external device,
depending on your settings.
Press <Fn><F8> to switch the video image between the display only, the external device only, or
the display and the external device simultaneously.
Using the Display37
Setting Display Resolution
To display a program at a specific resolution, both the graphics card and the display must support the
program, and the necessary video drivers must be installed.
NOTE: If you change the display resolution from the current settings, the image may appear blurry or text may be
hard to read. Before you change any of the display settings, make a note of the current settings for future
reference.
If you choose a resolution or color palette that is higher than the display supports, the settings adjust
automatically to the closest supported values.
1
Click the
2
Under
3
Under
Display
4
Try different settings for
NOTE: As the resolution increases, icons and text appear smaller on the screen.
Start
button and click
Pick a category
Pick a task...
.
, click the area you want to change, or under
Control Panel
, click
Appearance and Themes
Color quality
.
and
Screen resolution
.
or pick a Control Panel icon
.
, click
38Using the Display
Using the Keyboard and Touch Pad
Numeric Keypad
The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the
keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of
the keypad keys. To type a number or symbol, press <Fn> and the desired key after enabling the
keypad.
•To enable the keypad, press <Num Lk>. The light indicates that the keypad is active.
•To disable the keypad, press <Num Lk> again.
9
Using the Keyboard and Touch Pad39
Key Combinations
System Functions
<Ctrl><Shift><Esc> Opens the Task Manager window.
Battery
<Fn><F3>Displays the Dell™ QuickSet Battery Meter. For more
information about the Battery Meter, see "Dell™
QuickSet Battery Meter" on page 44.
CD or DVD Tray
<Fn><F10>Ejects the tray out of the drive (if Dell QuickSet is
installed). For more information about Dell QuickSet,
see "Dell™ QuickSet Features" on page 49.
Display Functions
<Fn><F8>Displays a list of icons representing all currently available
display options (for example, display only, external
monitor or projector only, both display and projector, and
so on). Highlight the icon that represents the desired
state to switch to that option.
<Fn> and up-arrow key Increases brightness on the integrated display only (not
on an external monitor).
<Fn> and down-arrow
key
Decreases brightness on the integrated display only (not
on an external monitor).
Wireless Networking and Bluetooth
<Fn><F2>Enables and disables wireless networking and Bluetooth
wireless technology.
®
Wireless Technology Function
40Using the Keyboard and Touch Pad
Power Management
<Fn><Esc>Activates a power management mode. You can
reprogram this keyboard shortcut to activate a different
power management mode using the Advanced tab in the
Power Options Properties window. See "Power
Management Modes" on page 45.
<Fn><F1>Puts the system into hibernate mode (if Dell QuickSet is
installed). For more information, see
"Dell™ QuickSet
Features" on page 49.
Speaker Functions
<Fn><Page Up>Increases the volume of the integrated speakers and
external speakers, if attached.
<Fn><Page Dn>Decreases the volume of the integrated speakers and
external speakers, if attached.
<Fn><End>Enables and disables the integrated speakers and external
speakers, if attached.
Microsoft
Windows logo key and
<m>
Windows logo key and
<Shift><m>
Windows logo key and <e> Runs Windows Explorer.
Windows logo key and <r> Opens the Run dialog box.
Windows logo key and <f> Opens the Search Results dialog box.
Windows logo key and
<Ctrl><f>
Windows logo key and
<Pause>
®
Windows® Logo Key Functions
Minimizes all open windows.
Restores all minimized windows. This command
functions as a toggle to restore all minimized
windows following the use of the Windows logo key
and <m> key combination.
Opens the Search Results-Computer dialog box
(if the computer is connected to a network).
Opens the System Properties dialog box.
To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers
and Other Hardware, and click Keyboard. For information about the Control Panel, see the Windows
Help and Support Center. To access the Help and Support Center, see "Windows Help and Support
Center" on page 13.
Using the Keyboard and Touch Pad41
Touch Pad
The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the
display. Use the touch pad and touch pad buttons as you would use a mouse.
•To move the cursor, lightly slide your finger over the touch pad.
•To select an object, position the cursor on the object and lightly tap once on the surface of the touch
pad or use your thumb to press the left touch-pad button.
•To select and move (or drag) an object, position the cursor on the object and tap twice on the touch
pad. On the second tap, leave your finger on the touch pad and move the selected object by sliding
your finger over the surface.
•To double-click an object, position the cursor on the object and tap twice on the touch pad or use your
thumb to press the left touch-pad button twice.
The touch pad has silk screening on the right side and the bottom to indicate scrolling abilities. Scrolling
is enabled by default. To disable this feature, modify the mouse properties within the Control Panel.
NOTE: The scroll zones may not work with all applications. For the scroll zones to function properly, the application
being used must take advantage of the touch pad scroll feature.
Customizing the Touch Pad
1 You can use the Mouse Properties window to disable the touch pad or adjust their settings.
the Control Panel, click
the Control Panel, see the Windows Help and Support Center. To access the Help and Support Center,
see "Windows Help and Support Center" on page 13.
2
In the
Mouse Properties
3
Click OK to save the settings and close the window.
42Using the Keyboard and Touch Pad
Printers and Other Hardware
window, click the
Touch Pad
, and then click
tab to adjust touch pad settings.
Mouse
. For information about
Open
Using a Battery
Battery Performance
NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or
separate paper warranty document that shipped with your computer.
For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable
computer with the battery installed at all times. One battery is supplied as standard equipment in
the battery bay.
NOTE: Because the battery may not be fully charged, use the AC adapter to connect your new computer to an
electrical outlet the first time you use the computer. For best results, operate the computer with the AC
adapter until the battery is fully charged. To view battery charge status, click the Start button, point to Control Panel→ Power Options, and click the Power Meter tab.
NOTE: Battery operating time (the time the battery can operate the computer) decreases over time.
Depending on how often the battery is used and the conditions under which it is used, you may need to
purchase a new battery during the life of your computer.
Battery operating time varies depending on operating conditions.
Operating time is significantly reduced when you perform operations including, but not limited to,
the following:
•Using optical drives
•Using wireless communications devices, ExpressCards, media memory cards, or USB devices
•Using high-brightness display settings, 3D screen savers, or other power-intensive programs such
as complex 3D graphics applications
•Running the computer in maximum performance mode (See "Power Management Modes" on
page 45.)
NOTE: It is recommended that you connect your computer to an electrical outlet when writing to a CD or DVD.
You can check the battery charge before you insert the battery into the computer. You can also set
power management options to alert you when the battery charge is low.
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery
only with a compatible battery purchased from Dell. The battery is designed to work with your Dell
computer. Do not use a battery from other computers with your computer.
CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge,
call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See
"Battery Disposal" in the Product Information Guide.
Using a Battery43
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate,
disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children.
Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury
or equipment damage.
Checking the Battery Charge
The Dell QuickSet Battery Meter, the Microsoft Windows Power Meter window and icon, the
battery charge gauge and health gauge, and the low-battery warning provide information on the battery
charge.
NOTE: Dell QuickSet may not be available on your computer.
Dell™ QuickSet Battery Meter
If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter window. The
Battery Meter window displays status, battery health, charge level, and charge completion time for the
battery in your computer.
NOTE: You can use your docking device to charge a computer battery. However, a battery in a docking device
does not power the docking device or computer.
Microsoft® Windows® Power Meter
The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, doubleclick the icon on the taskbar.
If the computer is connected to an electrical outlet, a icon appears.
Charge Gauge
By pressing once or pressing and holding the status button on the charge gauge on the battery, you can
check:
•Battery charge (check by pressing and
•Battery health (check by pressing and
The battery operating time is largely determined by the number of times it is charged. After hundreds of
charge and discharge cycles, batteries lose some charge capacity—or battery health. That is, a battery can
show a status of "charged" but maintain a reduced charge capacity (health).
Check the Battery Charge
To check the battery charge, press and release the status button on the battery charge gauge to illuminate
the charge-level lights. Each light represents approximately 20 percent of the total battery charge. For
example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights
appear, the battery has no charge.
44Using a Battery
releasing
holding
the status button)
the status button)
Check the Battery Health
NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as described
below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the
the taskbar, and click Help.
To check the battery health, press and hold the status button on the battery charge gauge for at least
3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original
charge capacity remains. Each light represents incremental degradation. If five lights appear, less than
60 percent of the charge capacity remains, and you should consider replacing the battery. See
"Specifications" on page 137 for more information about the battery operating time.
icon in
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning. Then
connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins
automatically.
By default, a pop-up window warns you when the battery charge is approximately 90 percent depleted.
You can change the settings for the battery alarms in QuickSet or the Power Options Properties window.
See "Configuring Power Management Settings" on page 47 for information about accessing QuickSet or
the Power Options Properties window.
Conserving Battery Power
Perform the following actions to conserve battery power:
•Connect the computer to an electrical outlet when possible because battery life is largely determined
by the number of times the battery is used and recharged.
•Place the computer in standby mode or hibernate mode when you leave the computer unattended for
long periods of time. See "Power Management Modes" on page 45 for more information about standby
and hibernate modes.
•Use the Power Management Wizard
options can also be set to change when you press the power button, close the display, or press
<Fn><Esc>.
to select options to optimize your computer’s power usage. These
NOTE: See "Power Management Modes" on page 45 for more information on conserving battery power.
Power Management Modes
Standby Mode
Standby mode conserves power by turning off the display and the hard drive after a predetermined
period of inactivity (a time-out). When the computer exits standby mode, it returns to the same
operating state it was in before entering standby mode.
NOTICE: If your computer loses AC or battery power while in standby mode, it may lose data.
Using a Battery45
To enter standby mode:
•Click the
Start
button, click
or
Turn off computer
, and then click
Stand by
.
•Depending on how you set the power management options in the
Power Options Properties
window
or the QuickSet Power Management Wizard, use one of the following methods:
–Press the power button.
–Close the display.
–Press <Fn><Esc>.
To exit standby mode, press the power button or open the display depending on how you set the power
management options. You cannot make the computer exit standby mode by pressing a key or touching
the touch pad.
Hibernate Mode
Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then
completely turning off the computer. When the computer exits hibernate mode, it returns to the same
operating state it was in before entering hibernate mode.
NOTICE: You should not remove devices while your computer is in hibernate mode.
Your computer enters hibernate mode if the battery charge level becomes critically low.
To manually enter hibernate mode:
•Click the
Start
button, click
Turn off computer
, press and hold <Shift>, and then click
Hibernate
.
or
•Depending on how you set the power management options in the
Power Options Properties
window
or the QuickSet Power Management Wizard, use one of the following methods to enter hibernate
mode:
–Press the power button.
–Close the display.
–Press <Fn><Esc>.
NOTE: Some ExpressCards may not operate correctly after the computer exits hibernate mode. You may need to
remove and reinsert the card (see "Removing an ExpressCard or Blank" on page 73), or simply restart (reboot) your
computer.
To exit hibernate mode, press the power button. The computer may take a short time to exit hibernate
mode. You cannot make the computer exit hibernate mode by pressing a key or touching the touch pad.
For more information on hibernate mode, see the documentation that came with your operating system.
46Using a Battery
Configuring Power Management Settings
You can use the QuickSet Power Management Wizard or Windows Power Options Properties to
configure the power management settings on your computer.
•To access the QuickSet Power Management Wizard, double-click the icon in the taskbar. For more
information about QuickSet, click the
•To access the
For information on any field in the
the title bar and then click on the area where you need information.
Power Options Properties
Help
button in the Power Management Wizard.
window, click the
Power Options Properties
Start
button
window, click the question mark icon on
→ Control Panel→ Power Options
Charging the Battery
NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely
discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer
with the computer turned on. You can leave the battery in the computer for as long as you like. The battery’s internal
circuitry prevents the battery from overcharging.
When you connect the computer to an electrical outlet or install a battery while the computer is
connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary,
the AC adapter then charges the battery and maintains the battery charge.
If the battery is hot from being used in your computer or being in a hot environment, the battery may
not charge when you connect the computer to an electrical outlet.The battery is too hot to start charging
if the light flashes alternately orange and green. Disconnect the computer from the electrical outlet
and allow the computer and the battery to cool to room temperature. Then connect the computer to an
electrical outlet to continue charging the battery.
For more information about resolving problems with a battery, see "Power Problems" on page 105.
.
Replacing the Battery
CAUTION: Before performing these procedures, turn off the computer, disconnect the AC adapter from the
electrical outlet and the computer, disconnect the modem from the wall connector and computer, and remove any
other external cables from the computer.
NOTICE: You must remove all external cables from the computer to avoid possible connector damage.
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only
with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not
use a battery from other computers with your computer.
To remove the battery:
1
If the computer is connected to a docking device (docked), undock it. See the documentation that
came with your docking device for instructions.
2
Ensure that the computer is turned off.
Using a Battery47
3
Slide and hold the battery-bay latch release on the bottom of the computer, and then lift the battery
from the bay.
12
1battery-bay latch release2battery
To replace the battery, place the battery in the bay and press down until the battery-bay latch release
clicks.
Storing a Battery
Remove the battery when you store your computer for an extended period of time. A battery discharges
during prolonged storage. After a long storage period, recharge the battery fully before you use it. For
more information, see "Charging the Battery" on page 47.
48Using a Battery
Dell™ QuickSet Features
NOTE: This feature may not be available on your computer.
Dell™ QuickSet provides you with easy access to configure or view the following types of settings:
•Network connectivity
•Power management
•Display
•System information
Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, doubleclicking, or right-clicking the QuickSet icon, , in the Microsoft
is located in the lower-right corner of your screen.
For more information about QuickSet, right-click the QuickSet icon and select Help.
®
Windows® taskbar. The taskbar
Dell™ QuickSet Features49
50Dell™ QuickSet Features
Using CDs, DVDs, and Other Multimedia
Playing CDs or DVDs
NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you
are not using the drive.
NOTICE: Do not move the computer when you are playing CDs or DVDs.
1
Press the eject button on the front of the drive.
2
Pull out the tray.
1
1CD/DVD tray
3
Place the disc, label side up, in the center of the tray and snap the disc onto the spindle.
NOTE: If you use a CD/DVD drive that shipped with another computer, you need to install the drivers and
software necessary to play CDs or DVDs or write data. For more information, see the Drivers and Utilities CD
(the Drivers and Utilities CD is optional and may not be available for your computer or in certain countries).
4
Push the tray back into the drive.
Using CDs, DVDs, and Other Multimedia51
To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came
with your computer.
NOTE: Ensure that you follow all copyright laws when you create CDs.
Adjusting the Volume
NOTE: When the speakers are muted, you do not hear the CD or DVD playing.
To adjust the speaker volume when playing a CD or DVD, use the media control buttons on the front of
the computer.
Mute the sound.
Turn the volume down.
Turn the volume up.
Play or pause.
Play the previous track.
Play the next track.
Stop.
52Using CDs, DVDs, and Other Multimedia
You can also adjust the volume with the Volume Control option through the Start menu.
1
Click the
Multimedia
2
In the
or down to increase or decrease the volume.
For more information on volume control options, click Help in the Volume Control window.
The Volume Meter displays the current volume level, including mute, on your computer. Either click the
icon in the taskbar and select or deselect Disable On Screen Volume Meter, or press the volume
control buttons to enable or disable the Volume Meter on the screen.
Start
button, point to
), and then click
Volume Control
1volume icon2Volume Meter3mute icon
window, click and drag the bar in the
All Programs (or Programs)→ Accessories→ Entertainment
Volume Control
1
3
.
Volume Control
2
(or
column and slide it up
When the Volume Meter is enabled, adjust the volume with the volume control buttons or by pressing
the following key combinations:
•Press <Fn><PageUp> to increase the volume.
•Press <Fn><PageDn> to decrease the volume.
•Press <Fn><End> to mute the volume
For more information about QuickSet, right-click the icon in the taskbar and click Help.
.
Adjusting the Picture
If an error message notifies you that the current resolution and color depth are using too much memory
and preventing DVD playback, adjust the display properties.
1
Click the
2
Under
3
Under
4
In the
resolution setting.
Start
button and click
Pick a category
Pick a task...
Display Properties
, click
, click
Control Panel
Appearance and Themes
Change the screen resolution
window, click and drag the bar in
.
.
.
Using CDs, DVDs, and Other Multimedia53
Screen resolution
to reduce the screen
5
Click the drop-down menu under
6
Click OK to save the settings and close the window.
Color quality
, and then click
Medium (16 bit)
.
Copying CDs and DVDs
NOTE: Ensure that you observe all copyright laws when creating CDs or DVDs.
This section applies only to computers that have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive.
NOTE: The types of CD or DVD drives offered by Dell may vary by country.
The following instructions explain how to make an exact copy of a CD or DVD. You can also use Sonic
DigitalMedia for other purposes, such as creating music CDs from audio files stored on your computer or
backing up important data. For help, open Sonic DigitalMedia and then click the question mark icon in
the upper-right corner of the window.
How to Copy a CD or DVD
NOTE: CD-RW/DVD combo drives cannot write to DVD media. If you have a CD-RW/DVD combo drive and you
experience recording problems, check for available software patches on the Sonic support website at
www.sonic.com.
The DVD-writable drives installed in Dell™ computers can write to and read DVD+/-R, DVD+/-RW
and DVD+R DL (dual layer) media, but cannot write to and may not read DVD-RAM or DVD-R DL
media.
NOTE: Most commercial DVDs have copyright protection and cannot be copied using Sonic DigitalMedia.
1
Click the
2
Under the
3
To copy the CD or DVD:
•
Start
button, point to
Copy
tab, click
If you have one CD or DVD drive
button. The computer reads your source CD or DVD and copies the data to a temporary folder on
your computer hard drive.
When prompted, insert a blank CD or DVD into the drive and click
All Programs→
Disc Copy
Sonic→ DigitalMedia Projects
.
, ensure that the settings are correct and click the
, and then click Copy
OK
.
Disc Copy
.
If you have two CD or DVD drives
•
DVD and click the
to the blank CD or DVD.
Once you have finished copying the source CD or DVD, the CD or DVD that you have created
automatically ejects.
Disc Copy
, select the drive into which you have inserted your source CD or
button. The computer copies the data from the source CD or DVD
Using Blank CDs and DVDs
CD-RW drives can write to CD recording media only (including high-speed CD-RW) while
DVD-writable drives can write to both CD and DVD recording media.
54Using CDs, DVDs, and Other Multimedia
Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot
write to that CD-R again (see the Sonic documentation for more information). Use blank CD-RWs to
write to CDs or to erase, rewrite, or update data on CDs.
Blank DVD+/-Rs can be used to permanently store large amounts of information. After you create a
DVD+/-R disc, you may not be able to write to that disc again if the disc is "finalized" or "closed" during
the final stage of the disc creation process. Use blank DVD+/-RWs if you plan to erase, rewrite, or
update information on that disc later.
CD-Writable Drives
Media TypeReadWriteRewritable
CD-RYesYesNo
C D- RWYe sYe sYe s
DVD-Writable Drives
Media TypeReadWriteRewritable
CD-RYesYesNo
C D- RWYe sYe sYe s
DVD+RYesYesNo
DVD-RYesYesNo
DV D +R WYe sYe sYe s
DV D -R WYe sYe sYe s
DVD+R DLYesYesNo
DVD-R DLMaybeNoNo
DVD-RAMMaybeNoNo
Helpful Tips
•Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start
Sonic DigitalMedia and open a DigitalMedia project.
•Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most
home or car stereos.
•You cannot create audio DVDs with Sonic DigitalMedia.
•Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed.
•Commercially available DVD players used in home theater systems may not support all available DVD
formats. For a list of formats supported by your DVD player, see the documentation provided with your
DVD player or contact the manufacturer.
Using CDs, DVDs, and Other Multimedia55
•Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB
file to a blank 650-MB CD. The CD-RW drive needs 1–2 MB of the blank space to finalize the
recording.
•Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If
you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank
CD-RWs to test music file projects before you record the project permanently to a blank CD-R.
•See the Sonic website at
www.sonic.com
for additional information.
Using Dell Media Experience and Dell MediaDirect™
Based on configuration settings and selections you made when ordering your computer, your computer
provides support for:
•Dell Media Experience, which is a multimedia user interface for accessing and playing digital media,
such as music and videos.
•Dell MediaDirect, which is an instant-on multimedia playback mode for digital media.
NOTE: Dell QuickSet is necessary for Dell MediaDirect to function. Changing or disabling QuickSet’s default
settings can limit Dell MediaDirect’s functionality. For more information about Dell QuickSet, see "Dell™ QuickSet
Features" on page 49.
Press the Dell MediaDirect button, located on the hinge cover, to launch either Dell Media Experience
or Dell MediaDirect.
If the Computer Is On or in Standby Mode
If you press the Dell MediaDirect button while the computer is on or in standby mode, either
Windows XP Media Center Manager or Dell Media Experience launches, depending on your system
setup. If both applications are present, Windows XP Media Center Manager will launch.
NOTE: If both Windows XP Media Center and Dell Media Experience are installed on your computer, you must
→
launch Dell Media Experience through the Start
desktop.
All Programs function or click the Media Experience icon on the
If the Computer Is Off or in Hibernate Mode
When your computer is off or in hibernate mode, you can press the Dell MediaDirect button to start the
computer and automatically launch the Dell MediaDirect application.
NOTICE: You cannot reinstall the Dell Media Experience or Dell MediaDirect feature if you voluntarily reformat the
hard drive. You will need the installation software to reinstall these media applications. Contact Dell for assistance
(see "Contacting Dell" on page 155).
56Using CDs, DVDs, and Other Multimedia
1
1Dell MediaDirect button
Dell MediaDirect and Dell Media Experience Help
The Dell media application on your computer provides help information. When you launch the media
application, click on the desktop icon for additional help.
Connecting Your Computer to a TV or Audio Device
NOTE: Video and audio cables for connecting your computer to a TV or other audio device may not be included
with your computer. Cables and TV/digital audio adapter cables are available for purchase from Dell.
Your computer has an S-video TV-out connector that, together with a standard S-video cable (available
from Dell), enables you to connect the computer to a TV.
Your TV has either an S-video input connector, a composite video-input connector, or a component
video-input connector. Depending on what type of connector is available on your TV, you can use a
commercially available S-video cable, composite video cable, or component video cable to connect your
computer to your TV.
1
1S-video TV-out connector2S-video connector
2
Using CDs, DVDs, and Other Multimedia57
1
1S-video TV-out connector2composite video adapter3S/PDIF digital audio
4composite video-output
connector
12
1S-video TV-out connector2component video adapter3S/PDIF digital audio
4Pr (red) component video-
output connector
5S-video connector
5Pb (blue) component video-
2
output connector
3
4
5
connector
3
4
5
6
connector
6Y (green) component video-
output connector
If you want to connect your computer to a TV or audio device, it is recommended that you connect video
and audio cables to your computer in one of the following combinations.
NOTE: See the diagrams at the beginning of each subsection to help you determine which method of connection
you should use.
•S-video and standard audio
•Composite video and standard audio
•Component-out video and standard audio
When you finish connecting the video and audio cables between your computer and your TV, you must
enable your computer to work with the TV. See "Enabling the Display Settings for a TV in Microsoft
Windows
®
XP" on page 70 to ensure that the computer recognizes and works properly with the TV.
Additionally, if you are using S/PDIF digital audio, see "Enabling S/PDIF Digital Audio" on page 69.
58Using CDs, DVDs, and Other Multimedia
®
S-Video and Standard Audio
1audio connector2S-video TV-out connector
1
2
1
2
1standard S-video cable2standard audio cable
1
Turn off the computer and the TV and/or audio device that you want to connect.
NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer (without the
TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/PDIF digital audio.
2
Plug one end of the S-video cable into the S-video output connector on the computer.
3
Plug the other end of the S-video cable into the S-video input connector on your TV.
4
Plug the single-connector end of the audio cable into the headphone connector on your computer.
5
Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on
your TV or other audio device.
6
Turn on the TV and any audio device that you connected (if applicable), and then turn on the
computer.
7
See "Enabling the Display Settings for a TV in Microsoft® Windows® XP" on page 70 to ensure that
the computer recognizes and works properly with the TV.
Using CDs, DVDs, and Other Multimedia59
S-Video and S/PDIF Digital Audio
12
1S-video TV-out connector2composite video adapter
1
1composite video adapter2S-video cable3S/PDIF digital audio cable
1
Turn off the computer and the TV and/or the audio device that you want to connect.
2
Connect the composite video adapter to the S-video TV-out connector on your computer.
3
Plug one end of the S-video cable into the S-video output connector on the composite video adapter.
60Using CDs, DVDs, and Other Multimedia
2
3
1
1composite video adapter2S-video cable
4
Plug the other end of the S-video cable into the S-video input connector on the TV.
5
Plug one end of the S/PDIF digital audio cable into the digital audio connector on the composite video
2
adapter cable.
12
1composite video adapter2S/PDIF digital audio cable
6
Plug the other end of the S/PDIF digital audio cable into the audio input connector on your TV or
audio device.
7
Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the
computer.
8
See "Enabling the Display Settings for a TV in Microsoft® Windows® XP" on page 70 to ensure that
the computer recognizes and works properly with the TV.
Using CDs, DVDs, and Other Multimedia61
Composite Video and Standard Audio
1
2
1audio input connector2S-video TV-out connector3composite video adapter
1composite video adapter 2composite video cable3standard audio cable
3
1
2
3
1
Turn off the computer and the TV and/or audio device that you want to connect.
2
Connect the composite video adapter to the S-video TV-out connector on your computer.
3
Plug one end of the composite video cable into the composite video-output connector on the
composite video adapter.
62Using CDs, DVDs, and Other Multimedia
1
2
1composite video adapter 2composite video cable
4
Plug the other end of the composite video cable into the composite video-input connector on the TV.
5
Plug the single-connector end of the audio cable into the headphone connector on the computer.
6
Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on
your TV or other audio device.
7
Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the
computer.
8
See "Enabling the Display Settings for a TV in Microsoft® Windows® XP" on page 70 to ensure that
the computer recognizes and works properly with the TV.
Composite Video and S/PDIF Digital Audio
12
1S-video TV-out connector2composite video adapter
Using CDs, DVDs, and Other Multimedia63
1
2
3
1composite video adapter2composite video cable3SPDIF digital audio cable
1
Turn off the computer and the TV and/or audio device that you want to connect.
2
Connect the composite video adapter to the S-video TV-out connector on the computer.
3
Plug one end of the composite video cable into the composite video-input connector on the composite
video adapter.
1
2
1composite video adapter2composite video cable
4
Plug the other end of the composite video cable into the composite video-input connector on the TV.
5
Plug one end of the S/PDIF digital audio cable in to the S/PDIF audio connector on the composite
video adapter.
1composite video adapter 2S/PDIF digital audio cable
64Using CDs, DVDs, and Other Multimedia
12
6
Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other
audio device.
7
Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the
computer.
8
See "Enabling the Display Settings for a TV in Microsoft® Windows® XP" on page 70 to ensure that
the computer recognizes and works properly with the TV.
Component Video and Standard Audio
1
2
1S-video TV-out connector2component video adapter
3
1
2
3
1component video adapter 2component video cable3standard audio cable
Using CDs, DVDs, and Other Multimedia65
1
Turn off the computer and the TV and/or audio device that you want to connect.
2
Connect the component video adapter to the S-video TV-out connector on your computer.
3
Plug all three ends of the component video cable into the component video-output connectors on the
component video adapter. Make sure that the red, green, and blue colors of the cable match the
corresponding adapter ports.
21
1component video adapter 2component video cable
4
Plug all three connectors from the other end of the component video cable into the component videoinput connectors on the TV. Make sure that the red, green, and blue colors of the cable match the
colors of the TV input connectors.
5
Plug the single-connector end of the audio cable into the headphone connector on the computer.
6
Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on
your TV or audio device.
7
Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the
computer.
8
See "Enabling the Display Settings for a TV in Microsoft® Windows® XP" on page 70 to ensure that
the computer recognizes and works properly with the TV.
66Using CDs, DVDs, and Other Multimedia
Component Video and S/PDIF Digital Audio
12
1S-video TV-out connector2component video adapter
1
2
3
1component video adapter 2component video cable3SPDIF digital audio cable
1
Turn off the computer and the TV and/or audio device that you want to connect.
2
Connect the component video adapter to the S-video TV-out connector on the computer.
Using CDs, DVDs, and Other Multimedia67
3
Plug all three ends of the component video cable into the component video-output connectors on the
component video adapter. Make sure that the red, green, and blue colors of the cable match the
corresponding adapter ports.
2
31
1component video adapter 2component video-output
connectors
4
Plug all three connectors from the other end of the component video cable into the component video-
3component video cable
input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the
colors of the TV input connectors.
5
Plug one end of the S/PDIF digital audio cable into the S/PDIF audio connector on the component
video adapter.
1
2
1component video adapter 2S/PDIF digital audio cable
6
Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other
audio device.
7
Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the
computer.
8
See "Enabling the Display Settings for a TV in Microsoft® Windows® XP" on page 70 to ensure that
the computer recognizes and works properly with the TV.
68Using CDs, DVDs, and Other Multimedia
Enabling S/PDIF Digital Audio
If your computer has a DVD drive, you can enable digital audio for DVD playback.
1
Click
Start
, and point to
All Programs
, and click
PowerDVD
to launch the
Cyberlink PowerDVD
application.
2
Insert a DVD into the DVD drive.
If the DVD begins playing, click the stop button.
3
Click the
4
Click the
5
Click the
6
Click the arrows beside the
SPDIF
7
Click the
Enabling S/PDIF in the Windows Audio Driver
1
Double-click the speaker icon in the Windows notification area.
2
Click the
3
Click
4
Click
5
Click
6
Click OK.
Settings
DVD
option.
option.
DVD Audio Setting
option.
Back
button once, and then click the
Options
Advanced
menu and then click
.
S/PDIF Interface
Close
.
icon.
Speaker Configuration
Advanced Controls
.
setting to scroll through the options, and select the
Back
button again to return to the main menu screen.
.
Setting Up the Cyberlink (CL) Headphones
NOTE: The CL headphone feature is available only if your computer has a DVD drive.
If your computer has a DVD drive, you can enable digital audio for DVD playback.
1
Click
Start
, and point to
program.
2
Insert a DVD into the DVD drive.
If the DVD begins playing, click the stop button.
3
Click the
4
Click the
5
Click the
6
Click the arrows beside the
Headphones
Settings
DVD
option.
DVD Audio Setting
option.
option.
All Programs
, and click
icon.
Speaker Configuration
PowerDVD
to launch the
Cyberlink PowerDVD
setting to scroll through the options, and select the
Using CDs, DVDs, and Other Multimedia69
7
Click the arrows beside the
CL Headphone
8
Click the arrows beside the
9
Click the
option.
Back
button once, and then click the
Audio listening mode
setting to scroll through the options, and select the
Dynamic range compression
Back
button again to return to the main menu screen.
option to select the most suitable option.
Enabling the Display Settings for a TV in Microsoft® Windows® XP
Video Controller
NOTE: To ensure that the display options appear correctly, connect the TV to the computer before you enable the
display settings.
1
Click the
2
Double-click
3
Click
4
Click the tab for your video card.
NOTE: To determine the type of video card installed in your computer, see the Windows Help and Support Center.
To access the Help and Support Center, click Startyour computer information and diagnose problems. Then, under My Computer Information, select Hardware.
5
In the display devices section, select the appropriate option for using either a single display or multiple
displays, ensuring that the display settings are correct for your selection.
Start
Display
Advanced
button, point to
and click the
.
Settings
Settings
, and then click
Control Panel
.
tab.
→ Help and Support. Under Pick a Task, click Use Tools to view
70Using CDs, DVDs, and Other Multimedia
Using Cards
ExpressCards
ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory,
wired and wireless network communications (including wireless wide area network [WWAN]
communications), multimedia, and security features to your computer.
See "Specifications" on page 137 for information on supported ExpressCards.
NOTE: An ExpressCard is not a bootable device.
ExpressCard Blanks
Your computer shipped with a plastic blank installed in the ExpressCard slot. Blanks protect unused
slots from dust and other particles. Save the blank for use when no ExpressCard is installed in the
slot; blanks from other computers may not fit your computer.
To remove the blank, see "Removing an ExpressCard or Blank" on page 73.
Installing an ExpressCard
You can install an ExpressCard in the computer while the computer is running. The computer
automatically detects the card.
ExpressCards are generally marked with a symbol (such as a triangle or an arrow) or a label to
indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card
orientation is not clear, see the documentation that came with the card.
Supported and Unsupported Card Comparison
The ExpressCard slot of your computer is designed to support only ExpressCards.
Using Cards71
21
1supported cards2unsupported cards
NOTICE: Your computer does not support PC Cards. To avoid damaging the pins or card, you should not attempt to
insert an unsupported card into the ExpressCard slot.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
To install an ExpressCard:
1
Hold the card with the top side of the card facing up. The latch may need to be in the "in" position
before you insert the card.
2
Slide the card into the slot until the card is completely seated in its connector.
72Using Cards
If you encounter too much resistance, do not force the card. Check the card orientation and try again.
1
1ExpressCard
The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the
configuration program tells you to load the manufacturer's drivers, use the CD that came with the
ExpressCard.
Removing an ExpressCard or Blank
NOTICE: Use the ExpressCard configuration utility (click the icon in the taskbar) to select a card and stop it
from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you
could lose data.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
Press the latch and remove the card or blank. Press the latch twice: once to pop the latch out, and then a
second time to pop the card out. Save a blank to use when no ExpressCard is installed in a slot. Blanks
protect unused slots from dust and other particles.
Using Cards73
2
1
1release button2ExpressCard
Media Memory Cards
The 5-in-1 media memory card reader provides a fast and convenient way to view and share digital
photos, music, and videos stored on a media memory card.
NOTE: A media memory card is not a bootable device.
The 5-in-1 media memory card reader reads the following media memory cards:
•Secure Digital (SD) card/SDIO
•MultiMediaCard (MMC)
•Memory Stick
•Memory Stick PRO
•xD-Picture Card
Installing a Media Memory Card
You can install a media memory card in the computer while the computer is running. The computer
automatically detects the card.
Media memory cards are generally marked with a symbol (such as a triangle or an arrow) or a label to
indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card
orientation is not clear, see the documentation that came with the card.
74Using Cards
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
To install a media memory card:
1
Hold the card with the top side of the card facing up.
2
Slide the card into the slot until the card is completely seated in its connector.
If you encounter too much resistance, do not force the card. Check the card orientation and try again.
2
1
15-in-1 media memory card
slot
2media memory card
The computer recognizes the media memory card and automatically loads the appropriate device driver.
If the configuration program tells you to load the manufacturer's drivers, use the CD that came with the
media memory card, if applicable.
Removing a Media Memory Card
NOTICE: Use the media memory card configuration utility (click the icon in the taskbar) to select a card and
stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration
utility, you could lose data.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
Press the card in to release and remove the card.
Using Cards75
Smart Cards
NOTE: For information on how to secure your computer while traveling, see "Traveling With Your Computer" on
page 135.
NOTE: The smart card slot is optional and may not ship with your computer.
Smart cards are portable credit-card shaped devices with internal integrated circuits. The top surface of
the smart card usually contains an embedded processor under the gold contact pad. The combination of
the small size and integrated circuits make smart cards valuable tools for security, data storage, and
special programs. Using smart cards can improve system security by combining something a user has (the
smart card) with something only the user should know (a PIN) to provide more secure userauthentication than passwords alone.
Installing a Smart Card
You can install a smart card in the computer while the computer is running. The computer automatically
detects the card.
To install a smart card:
1
Hold the card so that the gold contact pad is facing upward and pointing toward the smart card slot.
1
1gold contact pad2smart card (top)
2
Slide the smart card into the smart card slot until the card is completely seated in its connector. The
smart card will protrude approximately 1/2 inch from the slot.
If you encounter too much resistance, do not force the card. Check the card orientation and try again.
76Using Cards
2
3
2
1
1smart card slot2smart card3ExpressCard slot
Using Cards77
78Using Cards
Setting Up a Home and Office Network
Physically Connecting to a Network or Broadband Modem
Before you connect your computer to a network, the computer must have a network adapter
installed and a network cable connected to it.
To connect a network cable:
1
Connect the network cable to the network adapter connector on the back of your computer.
NOTE: Insert the cable connector until it clicks into place, and then gently pull the cable to ensure that it is
securely attached.
2
Connect the other end of the network cable to a network connection device or a network wall
connector.
NOTE: Do not use a network cable with a telephone wall connector.
Setting Up a Home and Office Network79
Network Setup Wizard
The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through
the process of sharing files, printers, or an Internet connection between computers in a home or small
office.
1
Click the
Network Setup Wizard
2
On the welcome screen, click
3
Click
NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the
integrated firewall provided with Windows XP Service Pack 2 (SP2).
4
Complete the checklist.
5
Return to the Network Setup Wizard and follow the instructions on the screen.
Start
button, point to
.
Checklist for creating a network
All Programs→ Accessories→ Communications
Next
.
, and then click
.
Wireless Local Area Network (WLAN)
A WLAN is a series of interconnected computers that communicate with each other over the air waves
rather than through a network cable connected to each computer. In a WLAN, a radio communications
device called an access point or wireless router connects network computers and provides Internet, or
network, access. The access point or wireless router and the wireless network card in the computer
communicate by broadcasting data from their antennas over the air waves.
What You Need to Establish a WLAN Connection
Before you can set up a WLAN, you need:
•High-speed (broadband) Internet access (such as cable or DSL)
•A broadband modem that is connected and working
•A wireless router or access point
•A wireless network card for each computer that you want to connect to your WLAN
•A network cable with the network (RJ-45) connector
Checking Your Wireless Network Card
Depending on what you selected when you purchased your computer, the computer has a variety of
configurations. To confirm that your computer has a wireless network card and to determine the type of
card, use one of the following:
•The
•The order confirmation for your computer
80Setting Up a Home and Office Network
Start
button and the
Connect To
option
Start Button and Connect To Option
1
Click the
2
Point to
Start
button.
Connect To
, and then click
Show all connections
.
If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have
a wireless network card.
If Wireless Network Connection appears, you have a wireless network card. To view detailed information
about the wireless network card:
1
Right-click
2
Click
card’s name and model number are listed on the
NOTE: If your computer is set to the Classic Start menu option, you can view network connections by clicking the
Start button, pointing to Settings, and then pointing to Network Connections. If Wireless Network Connection does
not appear, you may not have a wireless network card.
Order Confirmation for Your Computer
Wireless Network Connection.
Properties
. The
Wireless Network Connection Properties
General
window appears. The wireless network
tab.
The order confirmation that you received when you ordered your computer lists the hardware and
software that shipped with your computer.
Setting Up a New WLAN
Connecting a Wireless Router and a Broadband Modem
1
Contact your Internet service provider (ISP) to obtain specific information about the connection
requirements for your broadband modem.
2
Ensure that you have wired Internet access through your broadband modem before you attempt to set
up a wireless Internet connection. See "Physically Connecting to a Network or Broadband Modem" on
page 79.
3
Install any software required for your wireless router. Your wireless router may have been shipped with
an installation CD. Such CDs usually contain installation and troubleshooting information. Install the
required software according to the manufacturer's instructions.
4
Shut down your computer and any other wireless-enabled computers in the vicinity through the
menu.
5
Disconnect your broadband modem power cable from the electrical outlet.
6
Disconnect the network cable from the computer and the modem.
Start
NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband modem before you continue with the
network setup.
7
Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected
to the router.
8
Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem.
Setting Up a Home and Office Network81
9
Connect the other end of the network cable into the Internet network (RJ-45) connector on the
unpowered wireless router.
10
Ensure that no network or USB cables, other than the network cable connecting the modem and the
wireless router, are connected to the broadband modem.
NOTE: Restart your wireless equipment in the order described below to prevent a potential connection failure.
11
Tu r n o n
ONLY
your broadband modem and wait for at least 2 minutes for the broadband modem to
stabilize. After 2 minutes, proceed to step 12.
12
Turn on your wireless router and wait for at least 2 minutes for the wireless router to stabilize. After
2 minutes, proceed to the step 13.
13
Start your computer and wait until the boot process completes.
14
See the documentation that came with your wireless router to do the following in order to set up the
wireless router:
•Establish communication between your computer and your wireless router.
•Configure your wireless router to communicate with your broadband router.
•Find out your wireless router’s broadcast name. The technical term for the name of your router’s
broadcast name is Service Set Identifier (SSID) or network name.
15
If necessary, configure your wireless network card to connect to the wireless network. See "Connecting
to a Wireless Local Area Network" on page 82.
Connecting to a Wireless Local Area Network
NOTE: Before you connect to a WLAN, ensure that you have followed the instructions in "Wireless Local Area
Network (WLAN)" on page 80.
NOTE: The following networking instructions do not apply to internal cards with Bluetooth
or cellular products.
®
wireless technology
This section provides general procedures for connecting to a network via wireless technology. Specific
network names and configuration details vary. See "Wireless Local Area Network (WLAN)" on page 80
for more information about how to prepare for connecting your computer to a WLAN.
Your wireless network card requires specific software and drivers for connecting to a network. The
software is already installed.
NOTE: If the software is removed or corrupted, follow the instructions in the user documentation for your wireless
network card. Verify the type of wireless network card installed in your computer and then search for that name on
the Dell Support website at support.dell.com. For information on the type of wireless network card that is installed
in your computer, see "Checking Your Wireless Network Card" on page 80.
82Setting Up a Home and Office Network
Determining the Wireless Network Device Manager
Depending on the software installed on your computer, different wireless configuration utilities may
manage your network devices:
•Your wireless network card’s client utility
•The Windows XP operating system
To determine which wireless configuration utility is managing your wireless network card:
1
Click the
2
Double-click
3
Right-click the
If the Choose a wireless network window states Windows cannot configure this connection, the wireless
network card’s client utility is managing the wireless network card.
If the Choose a wireless network window states Click an item in the list below to connect to a wireless network in range or to get more information, the Windows XP operating system is managing the
wireless network card.
For specific information about the wireless configuration utility installed on your computer, see your
wireless network documentation in the Windows Help and Support Center.
To access the Help and Support Center:
1
Click the
2
Under
3
Under
Start
button, point to
Network Connections
Wireless Network Connection
Start
button and click
Pick a Help topic
Device Guides
, select the documentation for your wireless network card.
Settings
, and then click
.
icon, and then click
Help and Support
, click
Dell User and System Guides
Control Panel
.
.
View Available Wireless Networks
.
.
Completing the Connection to the WLAN
When you turn on your computer and a network (for which your computer is not configured) is detected
in the area, a pop-up appears near the network icon in the notification area (in the lower-right corner of
the Windows desktop).
Follow the instructions provided in any utility prompts that appear on your screen.
Once you have configured your computer for the wireless network that you selected, another pop-up
notifies you that your computer is connected to that network.
Thereafter, whenever you log on to your computer within the range of the wireless network that you
selected, the same pop-up notifies you of the wireless network connection.
NOTE: If you select a secure network, you must enter a WEP or WPA key when prompted. Network security
settings are unique to your network. Dell cannot provide this information.
NOTE: Your computer can take up to 1 minute to connect to the network.
Setting Up a Home and Office Network83
Enabling/Disabling the Wireless Network Card
NOTE: If you are unable to connect to a wireless network, ensure that you have all the components for
establishing a WLAN (see "What You Need to Establish a WLAN Connection" on page 80), and then verify that your
wireless network card is enabled by pressing <Fn><F2>.
You can turn your computer’s wireless networking function on and off by pressing the <Fn><F2> key
combination. If the wireless networking function is turned on, press <Fn><F2> to disable it. If the
wireless networking function is turned off, press <Fn><F2> to enable it.
Monitoring the Status of the Wireless Network Card Through Dell™ QuickSet
The wireless activity indicator provides you with an easy way to monitor the status of your computer’s
wireless devices. Right-click the Dell QuickSet icon in your taskbar to select or deselect Wireless Activity Indicator Off to turn the wireless activity indicator on or off.
The wireless activity indicator displays whether your computer’s integrated wireless devices are enabled
or disabled. When you turn the wireless networking function on or off, the wireless activity indicator
changes to display the status.
For more information about the wireless activity indicator, see the Dell QuickSet Help file. For
information about QuickSet and how to access the Dell QuickSet Help file, see "Dell™ QuickSet
Features" on page 49.
Mobile Broadband or Wireless Wide Area Network
Much like a WLAN, a Mobile Broadband network (also known as a WWAN) is a series of interconnected
computers that communicate with each other through wireless technology. However, a Mobile
Broadband network uses cellular technology and therefore provides Internet access in the same varied
locations from which cellular telephone service is available. Your computer can maintain the Mobile
Broadband network connection regardless of its physical location, as long as the computer remains in the
service area of your cellular service provider.
What You Need to Establish a Mobile Broadband Network Connection
To set up a Mobile Broadband network connection, you need:
•A Mobile Broadband ExpressCard
NOTE: For instructions on using ExpressCards, see "ExpressCards" on page 71. Also, see the Quick Start Guide that
came with your ExpressCard.
•Activated Mobile Broadband ExpressCard or activated Subscriber Identity Module (SIM) for your
service provider
84Setting Up a Home and Office Network
•The Dell Mobile Broadband Card Utility (already installed on your computer if you purchased the card
when you purchased your computer, or on the CD that accompanied your card if purchased separately
from your computer)
If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility
user’s guide for instructions. The user’s guide is available through the Windows Help and Support
Center (or on the CD that accompanied your card if you purchased it separately from your computer).
To access the Help and Support Center, see "Windows Help and Support Center" on page 13.
Checking Your Dell Mobile Broadband Card
Depending on what you selected when you purchased your computer, the computer has a variety of
configurations. To determine your computer configuration, see one of the following:
•Your order confirmation
•Microsoft
To check your Mobile Broadband card in the Help and Support Center:
1
Click the
2
Under
3
Under
installed on this computer.
On the My Computer Information - Hardware screen, you can view the type of Mobile Broadband card
installed in your computer as well as other hardware components.
NOTE: The Mobile Broadband card is listed under Modems.
®
Windows® Help and Support Center
Start
button and click
Pick a task
Tools
, click
, click
Use Tools to view your computer information and diagnose problems
My Computer Information
Help and Support
.
and then click
.
Find information about the hardware
Connecting to a Mobile Broadband Network
NOTE: These instructions only apply to Mobile Broadband ExpressCards. They do not apply to internal cards with
wireless technology.
NOTE: Before you connect to the Internet, you must activate Mobile Broadband service through your cellular
service provider. For instructions and for additional information about using the Dell Mobile Broadband Card Utility,
see the "Dell Mobile Broadband Utility User’s Guide" available through the Windows Help and Support Center. To
access the Help and Support Center, see "Windows Help and Support Center" on page 13. The user's guide is also
available on the Dell Support website at support.dell.com and on the CD included with your Mobile Broadband card
if you purchased the card separately from your computer.
Your Mobile Broadband ExpressCard requires the Mobile Broadband Card Utility to connect to your
service provider network. This utility is already installed if your ordered your mobile broadband
ExpressCard with your computer. For information about this utility, see the Dell Mobile Broadband Utility User’s Guide available through the Windows Help and Support Center or the CD included with
your card.
Setting Up a Home and Office Network85
Use the Dell Mobile Broadband Card Utility to establish and manage a Mobile Broadband network
connection to the Internet:
Click the
1
2
Click
3
Follow the instructions on the screen to manage the network connection with the utility.
OR
1
Click the
2
Click
Dell Mobile Broadband Card Utility icon,
Connect
NOTE: The Connect button changes to the Disconnect button.
Dell Wireless Broadband
.
Start
button, point to
All Programs→
and follow the instructions on the screen.
Dell Wireless.
, in the Windows taskbar, to run the utility.
Internet Connection Firewall
The Internet Connection Firewall provides basic protection from unauthorized access to the computer
while the computer is connected to the Internet. The firewall is automatically enabled when you run the
Network Setup Wizard. When the firewall is enabled for a network connection, the firewall icon appears
with a red background in the Network Connections section of the Control Panel.
Note that enabling the Internet Connection Firewall does not reduce the need for virus-checking
software.
For more information, see the Help and Support Center for the Microsoft
system. To access the Help and Support Center, see "Windows Help and Support Center" on page 13.
®
Window® XP operating
86Setting Up a Home and Office Network
Securing Your Computer
Security Cable Lock
NOTE: Your computer does not ship with a security cable lock.
A security cable lock is a commercially available antitheft device. To use the lock, attach it to the
security cable slot on your Dell™ computer. For more information, see the instructions included
with the device.
NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot on your
computer.
Passwords
Passwords prevent unauthorized access to your computer. When you first start your computer, you
must assign a primary password at the prompt. If you do not enter a password within 2 minutes, the
computer returns to its previous operating state.
When using passwords, observe the following guidelines:
•Choose a password that you can remember, but not one that is easy to guess. For example, do not
use the names of family members or pets for passwords.
Securing Your Computer87
•It is recommended that you do not write down your password. If you do write it down, however, ensure
that the password is stored in a secure place.
•Do not share your password with other people.
•Ensure that people are not watching you when you type your password.
NOTICE: Passwords provide a high level of security for data in your computer or hard drive. However, they are not
foolproof. If you require more security, obtain and use additional forms of protection, such as data encryption
programs.
To add or change passwords, access User Accounts from the Control Panel.
If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 155). For your
protection, Dell technical support staff will ask you for proof of your identity to ensure that only an
authorized person can use the computer.
Computer Tracking Software
Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is
optional and may be purchased when you order your Dell™ computer, or you can contact your Dell sales
representative for information about this security feature.
NOTE: Computer tracking software may not be available in certain countries.
NOTE: If you have computer tracking software and your computer is lost or stolen, you must contact the company
that provides the tracking service to report the missing computer.
If Your Computer Is Lost or Stolen
•Call a law enforcement agency to report the lost or stolen computer. Include the Service Tag in your
description of the computer. Ask that a case number be assigned and write down the number, along
with the name, address, and phone number of the law enforcement agency. If possible, obtain the
name of the investigating officer.
NOTE: If you know where the computer was lost or stolen, call a law enforcement agency in that area. If you do not
know, call a law enforcement agency where you live.
•If the computer belongs to a company, notify the security office of the company.
•Contact Dell customer service to report the missing computer. Provide the computer Service Tag, the
case number, and the name, address, and phone number of the law enforcement agency to which you
reported the missing computer. If possible, give the name of the investigating officer.
The Dell customer service representative will log your report under the computer Service Tag and record
the computer as missing or stolen. If someone calls Dell for technical assistance and gives your Service
Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get
the phone number and address of the caller. Dell will then contact the law enforcement agency to which
you reported of the missing computer.
88Securing Your Computer
Troubleshooting
Dell Technical Update Service
The Dell Technical Update service provides proactive e-mail notification of software and hardware
updates for your computer. The service is free and can be customized for content, format, and how
frequently you receive notifications.
To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Lockups and Software
Problems" on page 101 and run the Dell Diagnostics before you contact Dell for technical assistance.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.
Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also
known as the ResourceCD).
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" on page 155).
Before working inside your computer, read the safety instructions in your Product Information Guide.
1
Shut down the computer.
2
If the computer is connected to a docking device (docked), undock it. See the documentation that
came with your docking device for instructions.
3
Connect the computer to an electrical outlet.
Troubleshooting89
4
Diagnostics can be invoked one of two ways:
a
Turn on the computer. When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics from the boot menu and press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft
Press and hold the <Fn> key while powering the computer on.
b
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell
Diagnostics from the Drivers and Utilities CD.
®
Windows® desktop. Then shut down your computer and try again.
The computer runs the Pre-boot System Assessment, a series of initial tests of your system board,
keyboard, hard drive, and display.
•During the assessment, answer any questions that appear.
•If a failure is detected, the computer stops and beeps. To stop the assessment and restart the
computer, press <Esc>; to continue to the next test, press <y>; to retest the component that
failed, press <r>.
•If failures are detected during the Pre-boot System Assessment, write down the error code(s) and
contact Dell see "Contacting Dell" on page 155).
If the Pre-boot System Assessment completes successfully, you receive the message
Diagnostic Utility Partition. Press any key to continue
5
Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
Booting Dell
.
Starting the Dell Diagnostics From the Drivers and Utilities CD
1
Insert the
2
Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
Drivers and Utilities
CD.
If you wait too long and the Windows logo appears, continue to wait until you see the Windows
desktop. Then shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots
according to the devices specified in the system setup program.
3
When the boot device list appears, highlight
4
Select the
5
Ty p e 1 to start the menu and press <Enter> to proceed.
6
Select
Boot from CD-ROM
Run the 32 Bit Dell Diagnostics
the version appropriate for your computer.
7
When the Dell Diagnostics
90Troubleshooting
CD/DVD/CD-RW Drive
and press <Enter>.
option from the menu that appears and press <Enter>.
from the numbered list. If multiple versions are listed, select
Main Menu
appears, select the test you want to run.
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
you want.
OptionFunction
Express TestPerforms a quick test of devices. This test typically takes
10 to 20 minutes and requires no interaction on your
part. Run Express Test first to increase the possibility of
tracing the problem quickly.
Extended TestPerforms a thorough check of devices. This test typically
takes 1 hour or more and requires you to answer
questions periodically.
Custom TestTests a specific device. You can customize the tests you
want to run.
Symptom TreeLists the most common symptoms encountered and
allows you to select a test based on the symptom of the
problem you are having.
2
If a problem is encountered during a test, a message appears with an error code and a description of the
problem. Write down the error code and problem description and follow the instructions on the
screen.
If you cannot resolve the error condition, contact Dell. See "Contacting Dell" on page 155.
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
technical support will ask for your Service Tag.
3
If you run a test from the
Custom Test
the following table for more information.
Main Menu
or
Symptom Tree
screen appears, click the button for the option
option, click the applicable tab described in
TabFunction
ResultsDisplays the results of the test and any error conditions
encountered.
ErrorsDisplays error conditions encountered, error codes, and
the problem description.
HelpDescribes the test and may indicate requirements for
running the test.
Troubleshooting91
TabFunction
ConfigurationDisplays your hardware configuration for the selected
device.
The Dell Diagnostics obtains configuration information
for all devices from system setup, memory, and various
internal tests, and it displays the information in the
device list in the left pane of the screen. The device list
may not display the names of all the components
installed on your computer or all devices attached to your
computer.
ParametersAllows you to customize the test by changing the test
settings.
4
When the tests are completed, if you are running the Dell Diagnostics from the
Drivers and Utilities
CD, remove the CD.
5
When the tests are complete, close the test screen to return to the
Diagnostics and restart the computer, close the
Main Menu
screen.
Main Menu
screen. To exit the Dell
Dell Support Utility
The Dell Support Utility is installed on your computer and available from the Dell Support icon on the
taskbar or from the Start button. Use this support utility for self-support information, software updates,
and health scans of your computing environment.
Accessing the Dell Support Utility
Access the Dell Support Utility from the Dell Support icon on the taskbar or from the Start menu.
If the Dell Support icon does not appear in your taskbar:
Click the
1
2
Click
3
Ensure that the
NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the
software.
The Dell Support Utility is customized for your computing environment.
The Dell Support icon in the taskbar functions differently when you click, double-click, or right-click the
icon.
92Troubleshooting
Start
button and point to
Dell Support
Show icon on the taskbar
and point to
Programs
.
Dell Support Settings
option is checked.
.
Clicking the Dell Support Icon
Click or right-click the icon to perform the following tasks:
•Check your computing environment.
•View the Dell Support Utility settings.
•Access the help file for the Dell Support Utility.
•View frequently asked questions.
•Learn more about the Dell Support Utility.
•Turn the Dell Support Utility off.
Double-Clicking the Dell Support Icon
Double-click the icon to manually check your computing environment, view frequently asked
questions, access the help file for the Dell Support Utility, and view Dell Support settings.
For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell
Support screen.
Drive Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
E
NSURE THAT MICROSOFT
Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
EST THE DRIVE —
T
•Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
•Insert a bootable floppy disk or CD and restart the computer.
CLEANTHEDRIVEORDISK — See "Cleaning Your Computer" on page 151.
ENSURETHATTHE CD ISSNAPPEDONTOTHESPINDLE
CHECKTHECABLECONNECTIONS
CHECKFORHARDWAREINCOMPATIBILITIES —
page 112.
RUNTHE DELL DIAGNOSTICS —
®
WINDOWS® RECOGNIZESTHEDRIVE — Click the Start button and click My
See "Resolving Software and Hardware Incompatibilities" on
See
"Dell Diagnostics" on page 89
.
CD and DVD Drive Problems
NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in
the drive or the CD or DVD.
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
Troubleshooting93
Problems Writing to a CD/DVD-RW Drive
CLOSEOTHERPROGRAMS — The CD/DVD-RW drive must receive a steady stream of data when writing.
If the stream is interrupted, an error occurs. Try closing all programs before you write to the
CD/DVD-RW.
TURNOFF STANDBYMODEIN WINDOWSBEFOREWRITINGTOA CD/DVD-RW DISC — See "Standby Mode"
on page 45 or search for the keyword standby in the Windows Help and Support Center for information
on power management modes.
CHANGETHEWRITE SPEEDTOA SLOWERRATE — See the help files for your CD or DVD creation software.
If You Cannot Eject the CD, CD-RW, DVD, or DVD+RW Drive Tray
1
Ensure that the computer is shut down.
2
Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until
the tray is partially ejected.
3
Gently pull out the tray until it stops.
If You Hear an Unfamiliar Scraping or Grinding Sound
•Ensure that the sound is not caused by the program that is running.
•Ensure that the disk or disc is inserted properly.
Hard Drive Problems
ALLOWTHECOMPUTERTOCOOLBEFORETURNINGITON — A hot hard drive may prevent the operating
system from starting. Try allowing the computer to return to room temperature before turning it on.
RUN CHECK DISK —
1
Click the
2
Right-click
3
Click
4
Click the
5
Under
6
Click
7
Click
Start
button and click
Local Disk C:
Properties
To ol s
.
tab.
Error-checking
, click
My Computer
.
Check Now
.
.
Scan for and attempt recovery of bad sectors
Start
.
.
E-Mail, Modem, and Internet Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to
a digital telephone network.
94Troubleshooting
CHECKTHE MICROSOFT OUTLOOK® EXPRESS SECURITY SETTINGS — If you cannot open your e-mail
attachments:
1
In Outlook Express, click
2
Click
Do not allow attachments
CHECKTHETELEPHONELINECONNECTION
CHECKTHETELEPHONEJACK
CONNECTTHEMODEMDIRECTLYTOTHETELEPHONEWALLJACK
USEA DIFFERENTTELEPHONELINE —
Tools
, click
Options
to remove the checkmark.
, and then click
Security
.
•Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label
or a connector-shaped icon next to it.)
•Ensure that you hear a click when you insert the telephone line connector into the modem.
•Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone.
•If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge
protector, or line splitter, then bypass them and connect the modem directly to the telephone wall jack.
If you are using a line that is 3 m (10 ft) or more in length, try a shorter one.
RUNTHE MODEM HELPERDIAGNOSTICS — Click the Start button, point to All Programs and then click
Modem Helper. Follow the instructions on the screen to identify and resolve modem problems. (Modem
Helper is not available on certain computers.)
VERIFYTHATTHEMODEM ISCOMMUNICATINGWITH WINDOWS —
1
Click the
2
Click
3
Click
4
Click the
5
Click the COM port for your modem.
6
Click
Start
button and click
Control Panel
Printers and Other Hardware
Phone and Modem Options
Modems
Properties
tab.
, click the
Diagnostics
.
.
.
tab, and then click
Query Modem
to verify that the modem is
communicating with Windows.
If all commands receive responses, the modem is operating properly.
ENSURETHATYOUARECONNECTEDTOTHE INTERNET — Ensure that you have subscribed to an Internet
provider. With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark
next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet
service provider.
SCANTHECOMPUTERFORSPYWARE — If you are experiencing slow computer performance, you
frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your
computer might be infected with spyware. Use an anti-virus program that includes anti-spyware
protection (your program may require an upgrade) to scan the computer and remove spyware. For more
information, go to support.dell.com and search for the keyword spyware.
Troubleshooting95
Error Messages
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
If the message is not listed, see the documentation for the operating system or the program that was
running when the message appeared.
AUXILIARYDEVICEFAILURE — The touch pad, track stick, or external mouse may be faulty. For an external
mouse, check the cable connection. Enable the Pointing Device option in the system setup program. If
the problem persists, contact Dell. See "Contacting Dell" on page 155.
BADCOMMANDORFILENAME — Ensure that you have spelled the command correctly, put spaces in the
proper place, and used the correct pathname.
CACHEDISABLEDDUE TOFAILURE — The primary cache internal to the microprocessor has failed. Contact
Dell. See "Contacting Dell" on page 155.
CD DRIVECONTROLLERFAILURE — The CD drive does not respond to commands from the computer. See
"Dell Support Utility" on page 92.
DATAERROR — The hard drive cannot read the data. See "Dell Support Utility" on page 92.
DECREASINGAVAILABLEMEMORY — One or more memory modules may be faulty or improperly seated.
Reinstall the memory modules and, if necessary, replace them. See "Memory" on page 121.
DISK C: FAILEDINITIALIZATION — The hard drive failed initialization. Run the hard drive tests in the Dell
Diagnostics. See "Dell Diagnostics" on page 89.
DRIVENOTREADY — The operation requires a hard drive in the bay before it can continue. Install a hard
drive in the hard drive bay. See "Hard Drive" on page 119.
ERRORREADING EXPRESSC ARD — The computer cannot identify the ExpressCard. Reinsert the card or try
another ExpressCard. See "Using Cards" on page 71.
EXTENDEDMEMORYSIZEHASCHANGED — The amount of memory recorded in NVRAM does not match
the memory installed in the computer. Restart the computer. If the error appears again, contact Dell. See
"Contacting Dell" on page 155.
THEFILEBEINGCOPIEDISTOOLARGEFORTHEDESTINATIONDRIVE — The file that you are trying to copy is
too large to fit on the disk, or the disk is too full. Try copying the file to a different disk or use a larger
capacity disk.
A FILENAMECANNOTCONTAINANYOFTHEFOLLOWINGCHARACTERS: \ / : * ? “ < > | — Do not use these
characters in filenames.
GATE A20 FAILURE — A memory module may be loose. Reinstall the memory modules and, if necessary,
replace them. See "Memory" on page 121.
GENERALFAILURE — The operating system is unable to carry out the command. The message is usually
followed by specific information—for example, Printer out of paper. Take the appropriate
action.
96Troubleshooting
HARD-DISKDRIVECONFIGURATIONERROR — The computer cannot identify the drive type. Shut down the
computer, remove the hard drive (see "Hard Drive" on page 119), and boot the computer from a CD.
Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-Disk
Drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 89.
HARD-DISKDRIVECONTROLLERFAILURE 0— The hard drive does not respond to commands from the
computer. Shut down the computer, remove the hard drive (see "Hard Drive" on page 119), and boot the
computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If
the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics. See "Dell
Diagnostics" on page 89.
HARD-DISKDRIVEFAILURE — The hard drive does not respond to commands from the computer. Shut
down the computer, remove the hard drive (see "Hard Drive" on page 119), and boot the computer from
a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem
persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics. See "Dell Diagnostics"
on page 89.
HARD-DISKDRIVEREADFAILURE — The hard drive may be defective. Shut down the computer, remove
the hard drive (see "Hard Drive" on page 119), and boot the computer from a CD. Then shut down the
computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive.
Run the Hard-Disk Drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 89.
INSERTBOOTABLEMEDIA — The operating system is trying to boot to a nonbootable CD. Insert a
bootable CD.
INVALIDCONFIGURATIONINFORMATION-PLEASERUN SYS T E M SETUP PROGRAM — The system configuration
information does not match the hardware configuration. The message is most likely to occur after a
memory module is installed. Correct the appropriate options in the system setup program. See "Using
the System Setup Program" on page 149.
KEYBOARDCLOCKLINEFAILURE — For external keyboards, check the cable connection. Run the Keyboard
Controller test in the Dell Diagnostics. See "Dell Diagnostics" on page 89.
KEYBOARDCONTROLLERFAILURE — For external keyboards, check the cable connection. Restart the
computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard
Controller test in the Dell Diagnostics. See "Dell Diagnostics" on page 89.
KEYBOARDDATALINEFAILURE — For external keyboards, check the cable connection. Run the Keyboard
Controller test in the Dell Diagnostics. See "Dell Diagnostics" on page 89.
KEYBOARDSTUCKKEYFAILURE — For external keyboards or keypads, check the cable connection. Restart
the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test
in the Dell Diagnostics. See "Dell Diagnostics" on page 89.
LICENSEDCONTENTISNOTACCESSIBLEIN MEDIADIRECT — Dell MediaDirect™ cannot verify the Digital Rights
Management (DRM) restrictions on the file, so the file cannot be played. See "Dell MediaDirect Problems" on
page 102.
EMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be
M
faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See "Memory"
on page 121.
Troubleshooting97
MEMORYALLOCATIONERROR — The software you are attempting to run is conflicting with the operating
system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try
to run the program again. If the error message still appears, see the software documentation.
MEMORYDATALINEFAILUREATADDRESS, READVALUEEXPECTINGVALUE — A memory module may be
faulty or improperly seated. Reinstall the memory modules (see "Memory" on page 121) and, if necessary,
replace them.
MEMORYDOUBLEWORDLOGICFAILUREATADDRESS, READVALUEEXPECTINGVALUE — A memory module
may be faulty or improperly seated. Reinstall the memory modules (see "Memory" on page 121) and, if
necessary, replace them.
MEMORYODD/ EVENLOGICFAILUREATADDRESS, READVALUEEXPECTINGVALUE — A memory module may
be faulty or improperly seated. Reinstall the memory modules (see "Memory" on page 121) and, if
necessary, replace them.
MEMORYWRITE/ READFAILUREATADDRESS, READVALUEEXPECTINGVALUE — A memory module may be
faulty or improperly seated. Reinstall the memory modules (see "Memory" on page 121) and, if necessary,
replace them.
NO BOOTDEVICEAVAILABLE — The computer cannot find the hard drive. If the hard drive is your boot
device, ensure that the drive is installed, properly seated, and partitioned as a boot device.
NO BOOTSECTORONHARDDRIVE — The operating system may be corrupted. Contact Dell. See
"Contacting Dell" on page 155.
NO TIMERTICKINTERRUPT — A chip on the system board may be malfunctioning. Run the System Set
tests in the Dell Diagnostics. See "Dell Diagnostics" on page 89.
NOTENOUGHMEMORYORRESOURCES. EXITSOMEPROGRAMSANDTRYAGAIN — You have too many
programs open. Close all windows and open the program that you want to use.
OPERATINGSYSTEMNOTFOUND — Reinstall the hard drive (see "Hard Drive" on page 119). If the problem
persists, contact Dell. See "Contacting Dell" on page 155.
OPTIONAL ROM BADCHECKSUM — The optional ROM apparently failed. Contact Dell. See "Contacting
Dell" on page 155.
A REQUIRED .DLL FILEWASNOTFOUND — The program that you are trying to open is missing an essential
file. Remove and then reinstall the program.
1
Click the Start button and click
2
Click
Add or Remove Programs
3
Select the program you want to remove.
4
Click
Remove
5
See the program documentation for installation instructions.
SECTORNOTFOUND — The operating system cannot locate a sector on the hard drive. You may have a
or
Change/Remove
Control Panel
.
.
and follow the prompts on the screen.
defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the
file structure on the hard drive. See the Help and Support Center for instructions. If a large number of
sectors are defective, back up the data (if possible), and then reformat the hard drive.
98Troubleshooting
SEEKERROR — The operating system cannot find a specific track on the hard drive.
SHUTDOWNFAILURE — A chip on the system board may be malfunctioning. Run the System Set tests in
the Dell Diagnostics. See "Dell Diagnostics" on page 89.
TIME- OF-DAYCLOCKLOSTPOWER — System configuration settings are corrupted. Connect your computer
to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the
system setup program (see "Using the System Setup Program" on page 149). Then immediately exit the
program. If the message reappears, contact Dell. See "Contacting Dell" on page 155.
TIME- OF-DAYCLOCKSTOPPED — The reserve battery that supports the system configuration settings may
need to be replaced. Contact Dell. See "Contacting Dell" on page 155.
TIME- OF-DAYNOTSET-PLEASERUNTHE SYST E M SETUPPROGRAM — The time or date stored in the system
setup program does not match the system clock. Correct the settings for the Date and Time options. See
"Using the System Setup Program" on page 149.
TIMERCHIPCOUNTER 2 FAILED — A chip on the system board may be malfunctioning. Run the System
Set tests in the Dell Diagnostics. See "Dell Diagnostics" on page 89.
UNEXPECTEDINTERRUPTINPROTECTEDMODE — The keyboard controller may be malfunctioning, or a
memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the
Dell Diagnostics. See "Dell Diagnostics" on page 89.
X :\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — Insert a disk into the drive and try again.
WARNING: BATTERYISCRITICALLYLOW — The battery is running out of charge. Replace the battery, or
connect the computer to an electrical outlet. Otherwise, activate hibernate mode or shut down the
computer.
IEEE 1394 Device Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
E
NSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS —
1
Click the
2
Click
If your IEEE 1394 device is listed, Windows recognizes the device.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you
attach an external keyboard, the integrated keyboard remains fully functional.
External Keyboard Problems
NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.
HECK THE KEYBOARD CABLE — Shut down the computer. Disconnect the keyboard cable and check it for
C
damage, and firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the
computer.
CHECKTHEEXTERNALKEYBOARD —
1
Shut down the computer, wait 1 minute, and turn it on again.
2
Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.
3
From the Windows desktop, click the
Notepad
4
Type some characters on the external keyboard and verify that they appear on the display.
.
If you cannot verify these steps, you may have a defective external keyboard.
TO VERIFYTHATTHEPROBLEMISWITHTHEEXTERNALKEYBOARD, CHECKTHEINTEGRATEDKEYBOARD —
1
Shut down the computer.
2
Disconnect the external keyboard.
3
Turn on the computer.
4
From the Windows desktop, click the
Notepad
5
Type some characters on the internal keyboard and verify that they appear on the display.
.
If the characters appear now but did not with the external keyboard, you may have a defective external
keyboard. Contact Dell. See "Contacting Dell" on page 155.
Start
button, point to
Start
button, point to
Programs
Programs
, point to
, point to
Accessories
Accessories
, and click
, and click
RUNTHEKEYBOARDDIAGNOSTICSTESTS — Run the PC-AT Compatible Keyboards tests in the Dell
Diagnostics. See "Dell Diagnostics" on page 89. If the tests indicate a defective external keyboard,
contact Dell. See "Contacting Dell" on page 155.
Unexpected Characters
DISABLETHENUMERICKEYPAD — Press <Num Lk> to disable the numeric keypad if numbers are
displayed instead of letters. Verify that the numbers lock light is not lit.
100Troubleshooting
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