Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Yours Is Here, XPS, Wi-F i Catcher, and
Dell MediaDirect are trademarks of Dell Inc.; Intel is a registered trademark and Core is a trademark
of Intel Corporation; Microsoft, Windows, and Windows Vista are either trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries; Blu-ray Disc is a
trademark of the Blu-ray Disc Association; Bluetooth is a registered trademark owned by
Bluetooth SIG, Inc. and is used by Dell under license.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
NOTE: Some features may be optional and may not ship with your computer. Some
features may not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For?Find It Here
• A diagnostic program for my computer
• Drivers for my computer
• Device documentation
• Notebook System Software (NSS)
Drivers and Utilities Media
Documentation and drivers are already
installed on your computer. You can use
the Drivers and Utilities media to
reinstall drivers (see "Reinstalling Drivers
and Utilities" on page 121) or run the
Dell Diagnostics (see "Dell Diagnostics"
on page 91).
Readme files may be included on your
media to provide last-minute updates
about technical changes to your
computer or advanced technicalreference material for technicians or
experienced users.
NOTE: Drivers and documentation updates
can be found at support.dell.com.
Finding Information13
What Are You Looking For?Find It Here
• Warranty information
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
Dell™ Product Information Guide
• How to set up my computer
• Service Tag and Express Service Code
• Microsoft
®
Windows® Product Key
Setup Diagram
NOTE: The appearance of your setup
diagram may vary.
Service Tag and Microsoft Windows
Product Key
These labels are located on your computer.
• Use the Service Tag to identify your
computer when you use
support.dell.com
• Enter the Express Service Code to direct
your call when contacting support.
or contact support.
NOTE: As an increased security measure,
the newly designed Microsoft Windows
license label incorporates a missing portion
or "hole" to discourage removal of the label.
14Finding Information
What Are You Looking For?Find It Here
• Solutions — Troubleshooting hints and
tips, articles from technicians, online
courses, and frequently asked questions
• Community — Online discussion with
Dell Support Website — support.dell.com
NOTE: Select your region or business
segment to view the appropriate support
site.
other Dell customers
• Upgrades — Upgrade information for
components, such as the memory, hard
drive, and operating system
• Customer Care — Contact
information, service call and order
status, and warranty and repair
information
• Service and support — Service call
status, support history, service contract,
and online discussions with support
• Dell Technical Update Service —
Proactive e-mail notification of software
and hardware updates for your
computer
• Reference — Computer
documentation, details on my
computer configuration, product
specifications, and white papers
• Downloads — Certified drivers,
patches, and software updates
• Notebook System Software (NSS) — If
you reinstall the operating system for
your computer, you should also reinstall
the NSS utility. NSS provides critical
updates for your operating system and
support for processors, optical drives,
USB devices, and so on. NSS is
necessary for correct operation of your
Dell computer. The software
automatically detects your computer
and operating system and installs the
updates appropriate for your
configuration.
To download Notebook System Software:
1
Go to
support.dell.com
Drivers & Downloads.
2
Enter your Service Tag or Product Type
and Product Model, and click
3
Scroll to
Utilities
Software
4
Select
Go
.
NOTE: The support.dell.com user interface
may vary depending on your selections.
and click
Go
System and Configuration
→
Dell Notebook System
and click
Drivers & Downloads
Download Now
and click
.
.
Finding Information15
What Are You Looking For?Find It Here
• Software upgrades and troubleshooting
hints — Frequently asked questions,
hot topics, and general health of your
computing environment
Dell Support Utility
The Dell Support Utility is an automated
upgrade and notification system installed
on your computer. This support provides
real-time health scans of your computing
environment, software updates, and
relevant self-support information. Access
the Dell Support Utility from the
icon on the taskbar. For more information,
see "Dell Support Center
• How to use Microsoft Windows Vista™
• How to work with programs and files
• How to personalize my desktop
Windows Help and Support
1
Click
Start
2
In
Search Help
that describes your problem, and then
press <Enter> or click the magnifying
glass.
3
Click the topic that describes your
problem.
4
Follow the instructions on the screen.
• Information on network activity, the
Power Management Wizard, hotkeys,
and other items controlled by Dell
QuickSet.
Dell QuickSet Help
To view
Dell QuickSet Help, right-click
the QuickSet icon in the Microsoft
Windows
The taskbar is located in the lower-right
corner of your screen.
→
Help and Support
, type a word or phrase
®
taskbar.
" on page 95
.
.
®
16Finding Information
What Are You Looking For?Find It Here
• How to reinstall my operating system
Operating System Media
The operating system is already installed
on your computer. To reinstall your
operating system, use the Operating System media. See "Restoring Your
Microsoft
System" on page 124.
After you reinstall your operating system,
use the Drivers and Utilities media to
reinstall drivers for the devices that came
with your computer.
Your operating system product key label is
located on your computer.
NOTE: The color of your DVD varies based
on the operating system you ordered.
®
Windows Vista® Operating
Finding Information17
18Finding Information
Setting Up Your Computer
Connecting to the Internet
NOTE: Internet Service Providers (ISPs) and ISP offerings vary by country.
To connect to the Internet, you need a modem or network connection and an ISP.
Your ISP will offer one or more of the following Internet connection options:
•DSL connections that provide high-speed Internet access through your
existing telephone line or cellular telephone service. With a DSL connection,
you can access the Internet and use your telephone on the same line
simultaneously.
•Cable modem connections that provide high-speed Internet access
through your local cable TV line.
•Satellite modem connections that provide high-speed Internet access
through a satellite television system.
•Dial-up connections that provide Internet access through a telephone line.
Dial-up connections are considerably slower than DSL, cable, and satellite
modem connections.
•Wireless Wide Area Network (WWAN) or Mobile Broadband technology
provides a connection to the Internet using cellular technology at
broadband rates.
•Wireless Local Area Network (WLAN) connections use high-frequency
radio waves to communicate. Typically, a wireless router is connected to
the broadband cable or DSL modem that broadcasts the Internet signal to
your computer.
If you are using a dial-up connection, connect a telephone line to the modem
connector and to the telephone wall jack before you set up your Internet
connection. Your system does not have an internal modem. It supports an
external USB modem which can be connected to the USB port. If you have
ordered an external modem with your system, see the Help in the CD that
shipped with the modem for information on setting it up. If you are using a
DSL, cable or satellite modem connection, contact your ISP or cellular
telephone service for setup instructions.
Setting Up Your Computer19
Setting Up Your Internet Connection
To set up an Internet connection with a provided ISP desktop shortcut:
1
Save and close any open files, and exit any open programs.
2
Double-click the ISP icon on the Microsoft® Windows® desktop.
3
Follow the instructions on the screen to complete the setup.
If you do not have an ISP icon on your desktop or if you want to set up an
Internet connection with a different ISP, perform the steps in the following
section that corresponds to the operating system your computer is using.
NOTE: If you are having problems connecting to the Internet, see "E-Mail, Modem,
and Internet Problems" on page 100. If you cannot connect to the Internet, but have
successfully connected in the past, the ISP might have a service outage. Contact
your ISP to check the service status, or try connecting again later.
NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to
the Internet wizard can help you get one.
1
Save and close any open files, and exit any open programs.
2
Click
3
Under
The
4
Click either
to connect:
•Choose
•Chose
Start → Control Panel
Network and Internet,
Connect to the Internet
Broadband (PPPoE)
Broadband
if you will use a DSL, satellite modem, cable TV
modem, or Bluetooth wireless technology connection.
Dial-up
if you will use a dial-up modem or ISDN.
.
click
Connect to the Internet
window appears.
or
Dial-up
, depending on how you want
.
NOTE: If you do not know which type of connection to select, click Help me
choose or contact your ISP.
5
Follow the instructions on the screen and use the setup information
provided by your ISP to complete the setup.
20Setting Up Your Computer
Transferring Information to a New Computer
You can use your operating system "wizards" to help you transfer files and
other data from one computer to another—for example, from an old
computer to a new computer. For instructions, see the following section that
corresponds to the operating system that your computer is running.
1
Click
Start → Transfer files and settings→
2
In the
User Account Control
3
Click
Start a new transfer
Follow the instructions provided on the screen by the Windows Easy Transfer
wizard.
dialog box, click
or
Continue a transfer in progress
Start Windows Easy Transfer
Continue
.
.
.
Setting Up a Printer
NOTICE: Complete the operating system setup before you connect a printer to
the computer.
See the documentation that came with the printer for setup information,
including how to:
•Obtain and install updated drivers.
•Connect the printer to the computer.
•Load paper and install the toner or ink cartridge.
For technical assistance, refer to the printer owner's manual or contact the
printer manufacturer.
Printer Cable
Your printer connects to your computer with either a USB cable or a parallel
cable. Your printer may not come with a printer cable, so if you purchase a
cable separately, ensure that it is compatible with your printer and computer.
If you purchased a printer cable at the same time you purchased your
computer, the cable may arrive in the computer’s shipping box.
Setting Up Your Computer21
Connecting a USB Printer
NOTE: You can connect USB devices while the computer is turned on.
1
Complete the operating system setup if you have not already done so.
2
Attach the USB printer cable to the USB connectors on the computer and
the printer. The USB connectors fit only one way.
1
2
3
1USB connector on computer2USB connector on printer
3USB printer cable
3
Turn on the printer, and then turn on the computer.
4
Click
Start → Network→ Add a printer
5
Install the printer driver if necessary. See "Reinstalling Drivers and
to start the Add Printer Wizard.
Utilities" on page 121 and the documentation that came with your printer.
22Setting Up Your Computer
Power Protection Devices
Several devices are available to protect against power fluctuations and failures:
•Surge protectors
•Line conditioners
•Uninterruptible power supplies (UPS)
Surge Protectors
Surge protectors and power strips equipped with surge protection help
prevent damage to your computer from voltage spikes that can occur during
electrical storms or after power interruptions. Some surge protector
manufacturers include warranty coverage for certain types of damage.
Carefully read the device warranty when choosing a surge protector. A device
with a higher joule rating offers more protection. Compare joule ratings to
determine the relative effectiveness of different devices.
NOTICE: Most surge protectors do not protect against power fluctuations or
power interruptions caused by nearby lightning strikes. When lightning occurs in
your area, disconnect the telephone line from the telephone wall jack and
disconnect your computer from the electrical outlet.
Many surge protectors have a telephone jack for modem protection. See the
surge protector documentation for modem connection instructions.
NOTICE: Not all surge protectors offer network adapter protection. Disconnect the
network cable from the network wall jack during electrical storms.
Line Conditioners
NOTICE: Line conditioners do not protect against power interruptions.
Line conditioners are designed to maintain AC voltage at a fairly constant level.
Setting Up Your Computer23
Uninterruptible Power Supplies
NOTICE: Loss of power while data is being saved to the hard drive may result in
data loss or file damage.
NOTE: To ensure maximum battery operating time, connect only your computer to
a UPS. Connect other devices, such as a printer, to a separate power strip that
provides surge protection.
A UPS protects against power fluctuations and interruptions. UPS devices
contain a battery that provides temporary power to connected devices when
AC power is interrupted. The battery charges while AC power is available. See
the UPS manufacturer documentation for information on battery operating time
and to ensure that the device is approved by Underwriters Laboratories (UL).
24Setting Up Your Computer
About Your Computer
Front View
1
2
16
15
14
12
13
11
10
98
3
4
5
6
7
About Your Computer25
1camera indicator2camera
3display4media control buttons
5volume control buttons6keyboard
7fingerprint reader88-in-1 memory card reader
9microphone connector10audio connectors
11consumer IR12touch pad buttons
13touch pad14Dell MediaDirect button
15power button16dual digital microphones
CAMERA INDICATOR — Indicates that the camera is turned on.
CAMERA — Built-in camera for video capture, conferencing, and chat.
DISPLAY — For more information about your display, see "Using the Display" on
page 43.
POWERBUTTON — Press the power button to turn on the computer or exit a power
management mode (see "Configuring Power Management Settings" on page 48).
NOTICE: To avoid losing data, turn off your computer by performing a Microsoft
®
Windows® operating system shutdown rather than by pressing the power button.
If the computer stops responding, press and hold the power button until the computer
turns off completely (may take several seconds).
KEYBOARD — For more information about the keyboard, see "Using the Keyboard and
Touchpad" on page 39.
D
ELL MEDIADIRECT™ BUTTON — Press the Dell MediaDirect button to launch Dell
MediaDirect (see "Using Dell MediaDirect™" on page 60).
DUALDIGITALMICROPHONES — Built-in microphone for conferencing and chat.
26About Your Computer
8-IN-1 MEMORYCARDREADER — Provides a fast and convenient way to view and
share digital photos, music, and videos stored on a memory card. The computer ships
with a plastic blank installed in the slot. The 8-in-1 memory card reader reads the
following digital memory cards:
• Secure Digital (SD) memory card
• Secure Digital Input/Output (SDIO) card
• MultiMediaCard (MMC)
•Memory Stick
• Memory Stick PRO
• xD-Picture Card
• Hi Speed-SD
• Hi Density-SD
TOUCH PAD — Provides the functionality of a mouse (see "Touch Pad" on page 41).
TOUCH PAD BUTTONS — Use these buttons much like the buttons on a mouse when
you use the touch pad to move the cursor on the display (see "Touch Pad" on page 41).
FINGERPRINTREADER — Helps to keep your Dell™ computer secure. When you slide
your finger over the reader, it uses your unique fingerprint to authenticate your user
identity. For more information, click
Start →Programs → Fingerprint Reader Suite.
There are four sub items in this folder.
–
User Enrollment
Control Center
–
Fingerprint Tutorial
–
Help
–
- HTML-based help
- To enroll your fingerprint
- To access the Fingerprint Reader Suite settings
- Guide to fingerprint scanning
For information on how to activate and use the security management software that
controls the biometric reader, see "Fingerprint Reader
MEDIACONTROLBUTTONS — Control CD, DVD, Blu-ray Disc™ (BD), and Media
" on page 88.
Player playback.
CONSUMER IR — A port on the front of the computer that allows certain software
applications to be controlled by the Dell Travel Remote.
About Your Computer27
Attach headphones to the connector.
Attach a microphone to the connector.
DEVICE STATUS LIGHTS
28About Your Computer
The blue lights located above the keyboard indicate the following:
Turns on when you turn on the computer and blinks when the computer is
in a power management mode.
Turns on when the numeric keypad (Num Lock) is enabled.
9
Turns on when the uppercase letter (Caps Lock) function is enabled.
A
Turns on when the scroll lock function is enabled.
WiFi status light – Turns on when wireless networking is enabled. To
enable or disable wireless networking, use the wireless switch (see "wireless
On/Off switch" on page 33).
®
Bluetooth
status light – Turns on when a card with Bluetooth wireless
technology is enabled.
NOTE: The card with Bluetooth wireless technology is an optional feature.
The light turns on only if you ordered the card with your computer. For
more information, see the documentation that came with your card.
To turn off only the Bluetooth wireless technology functionality, right-click
the icon in the notification area, and then click Disable Bluetooth Radio.
To quickly enable or disable all wireless devices, use the wireless switch
(see "wireless On/Off switch" on page 33).
If the computer is connected to an electrical outlet, the light operates as follows:
– Solid blue: The battery is charging.
– Flashing blue: The battery is almost fully charged.
– Off: The battery is adequately charged.
If the computer is running on a battery, the light operates as follows:
– Off: The battery is adequately charged (or the computer is turned off).
– Flashing amber: The battery charge is low.
amber
– Solid
: The battery charge is critically low.
About Your Computer29
VOLUMECONTROLBUTTONS — Press these buttons to adjust the volume.
EjectPlay the next track or press and
hold to fastforward within a track
Play the previous track or
press and hold to rewind
within a track
StopTurn the volume down
Play or pauseTurn the volume up
30About Your Computer
Mute
Left Side View
162345
1AC adapter connector2USB connector (2)
3VGA connector4network connector (RJ-45)
5HDMI connector6IEEE 1394a connector
7hard drive
AC ADAPTERCONNECTOR — Attaches an AC adapter to the computer. The AC
adapter converts AC power to the DC power required by the computer. You can
connect the AC adapter with your computer turned on or off.
IEEE 1394
transfer rates, such as some digital video cameras.
HDMI
carries an uncompressed all digital signal to produce hi-definition video and audio.
VGA
A CONNECTOR — Connects devices supporting IEEE 1394a high-speed
NOTICE: The network connector is slightly larger than the modem connector.
To avoid damaging the computer, do not plug a telephone line into the network
connector.
Connects the computer to a network. The two lights next
to the connector indicate status and activity for wired
network connections.
For information on using the network adapter, see the
device user’s guide supplied with your computer.
CONNECTORS
USB
Connect USB devices, such as a mouse, keyboard, or
printer.
Right Side View
4571623
1ExpressCard slot2Wireless On/Off switch
3Wi-Fi Catcher™ Network Locator4optical drive
5USB connector6S-Video connector
7security cable slot
32About Your Computer
EXPRESSCARDSLOT — Supports one ExpressCard. The computer ships with a
plastic blank installed in the slot. For more information see "Using ExpressCards" on
page 73.
OPTICALDRIVE — For more information about the optical drive see "Using
Multimedia" on page 53.
USB
CONNECTOR
Connects USB devices, such as a mouse, keyboard, or
printer.
S-VIDEOCONNECTOR — Connects your computer to a TV.
NOTE: The S-Video port does not support audio. You need to use the headphone
port at the front of the system to connect to an audio device.
SECURITYCABLESLOT — Lets you attach a commercially available antitheft device
to the computer (see "Security Cable Lock
WIRELESS ON /OFFSWITCH — When enabled through Dell QuickSet, this switch
" on page 87).
can scan for a wireless local area network (WLAN) in your vicinity. You can also use it
to rapidly turn off or on any wireless devices such as WLAN cards and internal cards
with Bluetooth wireless technology (see "Dell Wi-Fi Catcher™ Network Locator
page 85
).
" on
312
1off : Disables wireless devices.
2on : Enables wireless devices.
3Wi-Fi Catcher™ Network Locator
About Your Computer33
DELL WI -FI CATCHER™ NETWORKLOCATOR — Push this button to scan
specifically for wireless networks in your vicinity (see "Dell Wi-Fi Catcher™ Network
Locator" on page 85).
The Wi-Fi Catcher Network Locator has an LED that operates as follows:
– Flashing blue: Searching for networks
– Solid orange: Weak network found
– Solid blue:
– Off: No signal found
Strong network found
Back View
12
1battery2air vent
AIRVENT — The computer uses an internal fan to create airflow through the vents,
which prevents the computer from overheating.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
vents. Do not store your computer in a low-airflow environment, such as a closed
briefcase, while it is running. Restricting the airflow can damage the computer or
cause a fire. The computer turns on the fan when the computer gets hot. Fan noise
is normal and does not indicate a problem with the fan or the computer.
34About Your Computer
AC ADAPTERCONNECTOR — Attaches an AC adapter to the computer.
The AC adapter converts AC power to the DC power required by the computer.
You can connect the AC adapter with your computer turned on or off.
CAUTION: The AC adapter works with electrical outlets worldwide. However,
power connectors and power strips vary among countries. Using an incompatible
cable or improperly connecting the cable to the power strip or electrical outlet
may cause fire or equipment damage.
NOTICE: When you disconnect the AC adapter cable from the computer, grasp the
connector, not the cable itself, and pull firmly, but gently to help prevent damage to
the cable.
NOTE: Connect the power cord to the adapter firmly and ensure that the green LED
MEMORYMODULECOMPARTMENT — Compartment that contains the DIMM 1 and
DIMM 2 memory modules. For additional information, see "Memory" on page 140.
WIRELESSMINICARDCOMPARTMENT — Compartment for WLAN, WWAN, and
Flash Cache Module (FCM) Mini Cards (see "Wireless Mini Cards" on page 144).
4
36About Your Computer
BATTERY — When a battery is installed, you can use the computer without
connecting the computer to an electrical outlet (see "Using a Battery" on page 45).
BATTERYCHARGE/HEALTHGAUGE — Provides information on the battery charge (see
"Checking the Battery Charge" on page 46).
BATTERYRELEASELATCHES — Releases the battery (see "Replacing the Battery" on
page 50
for instructions).
About Your Computer37
38About Your Computer
Using the Keyboard and Touchpad
Numeric Keypad
The numeric keypad functions like the numeric keypad on an external
keyboard.
•To enable the keypad, press <Num Lk>. The light indicates that the
keypad is active.
•To disable the keypad, press <Num Lk> again.
Key Combinations
System Functions
<Ctrl><Shift><Esc>Opens the Task Manager window.
Display Functions
<Fn><F8>Displays icons representing all currently available
display options (display only, external monitor or
projector only, both display and projector, etc).
Highlight the desired icon to switch the display
to that option.
<Fn> and up-arrow keyIncreases brightness on the integrated display
only (not on an external monitor).
<Fn> and down-arrow keyDecreases brightness on the integrated display
only (not on an external monitor).
9
Battery
<Fn><F3>Displays the Dell™ QuickSet Battery Meter (see
"Dell QuickSet Battery Meter" on page 46).
Using the Keyboard and Touchpad39
Power Management
<Fn><Esc>Activates a power management mode. You can
reprogram this keyboard shortcut to activate a
different power management mode using the
Advanced tab in the Power Options
Properties window (see "Configuring Power
Management Settings" on page 48).
®
Microsoft
Windows logo key and <m>Minimizes all open windows.
Windows logo key and
<Shift><m>
Windows logo key and <e>Starts Windows Explorer.
Windows logo key and <r>Opens the Run dialog box.
Windows logo key and <f>Opens the Search Results dialog box.
Windows logo key and <Ctrl><f>Opens the Search Results-Computer dialog box
Windows logo key and <Pause>Opens the System Properties dialog box.
Windows logo key and <Tab>3D Windows Flip on Windows Vista
Windows® Logo Key Functions
Restores all minimized windows. This key
combination functions as a toggle to restore
minimized windows following the use of the
Windows logo key and <m> combination.
(if the computer is connected to a network).
Dell™ QuickSet Key Combinations
If Dell QuickSet is installed, you can use other shortcut keys for functions
such as the Battery Meter or activating power management modes. For more
information about Dell QuickSet key combinations, right-click the QuickSet
icon in the notification area, and then click Help.
Adjusting Keyboard Settings
To adjust keyboard operation, such as the character repeat rate:
Click
Start
1
2
3
Click
Click
, and then click
Hardware and Sound
Keyboard.
40Using the Keyboard and Touchpad
Control Panel
.
.
Touch Pad
The touch pad detects the pressure and movement of your finger to allow you
to move the cursor on the display. Use the touch pad and touch pad buttons
as you would use a mouse.
•To move the cursor, lightly slide your finger over the touch pad.
•To select an object, lightly tap once on the surface of the touch pad or use
your thumb to press the left touch pad button.
•To select and move (or drag) an object, position the cursor on the object and
tap twice on the touch pad. On the second tap, leave your finger on the touch
pad and move the selected object by sliding your finger over the surface.
•To double-click an object, position the cursor on the object and tap twice on
the touch pad or use your thumb to press the left touch pad button twice.
Using the Keyboard and Touchpad41
Customizing the Touch Pad
You can use the Mouse Properties window to disable the touch pad or adjust
the touch pad settings.
1
Click
Start
, and then click
2
Click
Hardware and Sound
3
Click
Mouse.
4
In the
Mouse Properties
•Click the
•Click the
5
Click OK to save the settings and close the window.
Device Select
Touch Pad
Control Panel
.
window:
tab to disable the touch pad.
tab to adjust touch pad settings.
.
42Using the Keyboard and Touchpad
Using the Display
Adjusting Brightness
When a Dell™ computer is running on battery power, you can conserve power
by setting the display brightness to the lowest comfortable setting by pressing
<Fn> and the up- or down-arrow key on the keyboard.
NOTE: Brightness key combinations only affect the display on your portable
computer, not monitors or projectors that you attach to your portable computer or
docking device. If your computer is connected to an external monitor and you try to
change the brightness level, the Brightness Meter may appear, but the brightness
level on the external device does not change.
You can press the following keys to adjust display brightness:
•Press <Fn> and the up-arrow key to increase brightness on the integrated
display only (not on an external monitor).
•Press <Fn> and the down-arrow key to decrease brightness on the
integrated display only (not on an external monitor).
Switching the Video Image From Your Computer
Display To a Projector
When you start the computer with an external device attached (such as an
external monitor or projector) and turned on, the image may appear on either
the computer display or the external device.
Press <Fn><F8> to switch the video image between the display only, the
external device only, or the display and the external device simultaneously.
Using the Display43
Setting Display Resolution and Refresh Rate
NOTE: If you change the display resolution from the current settings, the image
may appear blurry or text may be hard to read if you change the resolution to one
not supported by your computer and display. Before you change any of the display
settings, make a note of the current settings so you can change back to the
previous settings if needed.
You can enhance the legibility of text and change the appearance of images
on the screen by adjusting display resolution. As you increase resolution,
items appear smaller on the screen. In contrast, lower resolution causes text
and images to appear larger and can benefit people with vision impairments.
To display a program at a specific resolution, both the video card and the
display must support the program, and the necessary video drivers must be
installed.
NOTE: Use only the Dell-provided video drivers, which are designed to offer the
best performance with your Dell-installed operating system. These drivers are
available on the Drivers and Utilities CD (optional) or via the web at
support.dell.com.
If you choose a resolution or color palette that is higher than the display
supports, the settings adjust automatically to the closest supported values.
To set the display resolution and refresh rate for your display:
Click
1
2
3
Start →
Under
Appearance and Personalization
In the
Display Settings
the left or right to decrease/increase the screen resolution.
Control Panel
window, under
.
, click
Adjust screen resolution
Resolution
, move the slide bar to
.
NOTE: For additional instructions, click How do I get the best display?
44Using the Display
Using a Battery
Battery Performance
NOTE: For information about the Dell warranty for your computer, see the
Product Information Guide or separate paper warranty document that shipped with
your computer.
For optimal computer performance and to help preserve BIOS settings,
operate your Dell™ portable computer with the main battery installed at all
times. One battery is supplied as standard equipment in the battery bay.
NOTE: Because the battery may not be fully charged, use the AC adapter to
connect your new computer to an electrical outlet the first time you use the
computer. For best results, operate the computer with the AC adapter until the
battery is fully charged. To view battery charge status, place the mouse cursor over
the battery icon in the Windows notification area.
NOTE: Battery operating time (the time the battery can hold a charge) decreases
over time. Depending on how often the battery is used and the conditions under
which it is used, you may need to purchase a new battery during the life of
your computer.
NOTE: It is recommended that you connect your computer to an electrical outlet
when writing to media.
Battery operating time varies depending on operating conditions. Operating
time is significantly reduced when you perform operations including, but not
limited to, the following:
•Using optical drives.
•Using wireless communications devices, ExpressCards, memory cards, or
USB devices.
•Using high-brightness display settings, 3D screen savers, or other
power-intensive programs such as complex 3D graphics applications.
•Running the computer in maximum performance mode (see "Configuring
Power Management Settings" on page 48 for information about accessing
Windows Power Options Properties which you can use to configure power
management settings).
Using a Battery45
You can check the battery charge before you insert the battery into the
computer. You can also set power management options to alert you when the
battery charge is low.
CAUTION: Using an incompatible battery may increase the risk of fire or
explosion. Replace the battery only with a compatible battery purchased from
Dell. The battery is designed to work with your Dell computer. Do not use batteries
from other computers with your computer.
CAUTION: Do not dispose of batteries with household waste. When your battery
no longer holds a charge, call your local waste disposal or environmental agency
for advice on disposing of a lithium-ion battery (see "Battery Disposal" in the
Product Information Guide).
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn.
Do not puncture, incinerate, disassemble, or expose the battery to temperatures
above 65°C (149°F). Keep the battery away from children. Handle damaged or
leaking batteries with extreme care. Damaged batteries may leak and cause
personal injury or equipment damage.
Checking the Battery Charge
You can check the battery charge on your computer using any one of the
following methods:
•Dell QuickSet Battery Meter
•Microsoft Windows battery meter icon located in the notification area
•Battery charge/health gauge located on the battery
•Low-battery warning pop-up window
Dell QuickSet Battery Meter
To view the
•Double-click the Dell QuickSet icon in the taskbar, and then click
or
•Press <Fn><F3>
The Battery Meter displays the status, battery health, charge level, and charge
completion time for the battery in your computer.
For more information about QuickSet, right-click the QuickSet icon, and
then click Help.
46Using a Battery
Dell QuickSet Battery Meter:
Battery Meter
Microsoft® Windows® Battery Meter
The battery meter indicates the remaining battery charge. To check the
battery meter, double-click the icon in the notification area.
Charge Gauge
By either pressing once or pressing and holding the status button on the
battery charge gauge, you can check:
•Battery charge (check by
•Battery health (check by
The battery operating time is largely determined by the number of times it is
charged. After hundreds of charge and discharge cycles, batteries lose some
charge capacity—or battery health. Therefore, a battery can show a status of
charged, but maintain a reduced charge capacity (health).
Check the Battery Charge
To check the battery charge, press and release the status button on the battery
charge gauge to illuminate the charge indicator lights. Each light represents
approximately 20 percent of the total battery charge. For example, if the
battery has 80 percent of its charge remaining, four of the lights are on. If no
lights are on, the battery has no charge.
Check the Battery Health
pressing
pressing
and
and
releasing
holding
the status button)
the status button)
NOTE: You can check battery health in one of two ways: by using the charge gauge
on the battery, as described below, and by using the Battery Meter in Dell QuickSet.
For information about QuickSet, right-click the QuickSet icon in the notification
area, and then click Help.
To check the battery health using the charge gauge, press and hold the status
button on the battery charge gauge for at least 3 seconds to illuminate the
health indicator lights. Each light represents incremental degradation. If no
lights appear, the battery is in good condition, and more than 80 percent of its
original charge capacity remains. If five lights appear, less than 60 percent of the
charge capacity remains, and you should consider replacing the battery. See
"Battery" on page 166 for more information about the battery operating time.
Using a Battery47
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a
low-battery warning, then connect the computer to an electrical outlet. If the
battery runs completely out of power, hibernate mode begins automatically.
A pop-up window warns you when the battery charge is approximately
90 percent depleted. The computer enters hibernate mode when the battery
charge is at a critically low level.
You can change the settings for the battery alarms in Dell QuickSet or the
Power Options window. See "Configuring Power Management Settings" on
page 48 for information about accessing QuickSet or the Power Options Properties window.
Conserving Battery Power
To conserve battery power on your portable computer, do any of the following:
•Connect the computer to an electrical outlet when possible; battery life is
largely determined by the number of times the battery is used and recharged.
•Configure the power management settings using either Dell QuickSet or
Microsoft Windows Power Options to optimize your computer’s power
usage (see "Configuring Power Management Settings" on page 48).
•Use the Sleep power state when you leave the computer unattended for
long periods of time (see "Using the Sleep Power State" on page 49).
Configuring Power Management Settings
You can use Dell QuickSet or Windows Power Options to configure the power
management settings on your computer.
•For information on how to use the Dell QuickSet Power Management
wizard, right-click the QuickSet icon in the notification area, click
and then select
•To use Windows Power Options, do one of the following:
–Click
Options
or
Click the icon in the notification area
–
then select a plan in the
48Using a Battery
Power Management
Start →
, and then select a power plan in the
Control Panel→
.
Hardware and Sound→
, click
Select a power plan
Select a power plan
window.
Power Options
Help
Power
window.
, and
,
Using the Sleep Power State
Rather than shutting down your portable computer, use the Sleep power state to
conserve power. Sleep automatically saves your work to your hard drive, and then
returns you to your previous work session without restarting your computer.
NOTICE: If your computer loses AC and battery power while in Sleep state, it may
lose data.
To enter Sleep state:
•
Click
Start →
or
•Depending on how you set the power management options in the
Windows Power Options or Dell QuickSet, use one of the following
methods:
–Press the power button.
–Close the display.
–Press <Fn><Esc>.
To exit Sleep state, press the power button.
→
Sleep
.
Charging the Battery
When you connect the computer to an electrical outlet or install a battery
while the computer is connected to an electrical outlet, the computer checks
the battery charge and temperature. If necessary, the AC adapter then charges
the battery and maintains the battery charge.
If the battery is hot from being used in your computer or being in a hot
environment, the battery may not charge when you connect the computer to
an electrical outlet.
The battery is too hot to start charging if the battery light flashes
alternately blue and amber. Disconnect the computer from the electrical
outlet and allow the computer and the battery to cool to room temperature,
then connect the computer to an electrical outlet to continue charging the
battery.
For more information about resolving problems with a battery, see "Power
Problems" on page 113.
Using a Battery49
Replacing the Battery
CAUTION: Using an incompatible battery may increase the risk of fire or
explosion. Replace the battery only with a compatible battery purchased from
Dell. The battery is designed to work with your Dell computer. Do not use batteries
from other computers with your computer.
CAUTION: Before performing these procedures, turn off the computer, disconnect
the AC adapter from the electrical outlet and the computer, disconnect the modem
from the wall connector and the computer, and remove any other external cables
from the computer.
NOTICE: You must remove all external cables from the computer to avoid possible
connector damage.
NOTICE: If you choose to replace the battery with the computer in standby mode,
you have up to 1 minute to complete the battery replacement before the computer
shuts down and loses any unsaved data.
To remove the battery:
1
Ensure that the computer is turned off.
2
Slide the battery-bay latch release on the bottom of the computer, and
then remove the battery from the bay.
21
1battery2battery release latch
To replace the battery, follow the removal procedure in reverse order.
50Using a Battery
Storing a Battery
Remove the battery when you store your computer for an extended period of
time. A battery discharges during prolonged storage. After a long storage
period, recharge the battery fully (see "Charging the Battery" on page 49)
before you use it.
Using a Battery51
52Using a Battery
Using Multimedia
Playing Media
NOTICE: Do not move the computer while playing media.
NOTE: This system supports only 12cm discs.
1
Press the eject button located above the keyboard on the center-control cover.
2
Slide the disc, label side up, in the drive opening.
1
1drive opening
To format media for storing or copying data, see the media software that
came with your computer.
NOTE: Ensure that you follow all copyright laws when copying media.
A CD player includes the following basic buttons:
Play
Move backward within the current track
Pau se
Move forward within the current track
Stop
Go to the previous track
Eject
Go to the next track
Using Multimedia53
A DVD player includes the following basic buttons:
Stop
Restart the current chapter
Play
Fast forward
Pau se
Fast reverse
Advance a single frame while in pause mode
Go to the next title or chapter
Continuously play the current title or chapter
Go to the previous title or chapter
Eject
For more information on playing media, click Help on the media player
(if available).
Playing Media Using Dell Travel Remote
The Dell Travel Remote is designed to control Dell Media Direct and
Windows Vista™ Media Center. It can work only with specified computers.
For more details, refer to the Dell Support website at support.dell.com.
To play media using Dell Travel Remote:
1
Install the CR2106 coin-cell battery into your remote control.
2
Launch Windows Vista Media Center from
3
Use the remote control buttons to play media.
Start → Programs
.
54Using Multimedia
1
2
18
17
16
15
14
13
12
1Infrared Transmitter2Page Up
3Page Down4Arrow Up
5OK/Enter/Select6Arrow Right
7Arrow Down8Play/Pause
9Forward 10Skip Forward
11Stop 12Skip Back
13Reverse 14Back
15Arrow Left 16Mute
17Volume Down18Volume Up
3
4
5
6
7
8
9
10
11
Using Multimedia55
Copying CD, DVD, and Blu-ray Disc™ (BD) Media
NOTE: Ensure that you observe all copyright laws while copying media.
NOTE: The types of optical drives offered by Dell may vary by country.
This section applies only to computers that have a DVD+/-RW, Combo, or
BD-RE drive.
The following instructions explain how to make an exact copy of a CD, DVD or
BD using Roxio Creator. You can also use Roxio Creator for other purposes, such
as creating music CDs from audio files stored on your computer or backing up
important data. For help, open Roxio Creator, and then press <F1>.
The DVD drives and BD drives installed in Dell computers do not support
HD-DVD media. For a list of supported media formats, see "Using Blank CD,
DVD, and BD Media" on page 57.
How to Copy a CD, DVD or BD
NOTE: Most commercial DVDs and BDs have copyright protection and cannot be
copied using Roxio Creator Plus.
NOTE: BD media can only be copied to other BD media.
NOTE: Copying a BD-R to BD-RE does not produce an exact copy.
1
Click
Start →
2
Under the
3
To copy the CD, DVD or BD:
•
If you have one optical drive
ensure that the settings are correct, and then click the
button to continue. The computer reads your source disc and copies
the data to a temporary folder on your computer hard drive.
When prompted, insert a blank disc into the drive and click
All Programs→ Roxio Creator→
Copy
tab, click
Copy Disc
, insert the source disc into the drive,
Projects→
.
Copy
.
Copy Disc
OK
.
If you have two optical drives
•
inserted your source disc and click the
The computer copies the data from the source disc to the blank disc.
Once you have finished copying the source disc, the disc that you have
created automatically ejects.
56Using Multimedia
, select the drive into which you have
Copy Disc
button to continue.
Using Blank CD, DVD, and BD Media
DVD-writable drives can write to both CD and DVD recording media.
BD-writable drives can write to CD, DVD and BD recording media.
Use blank CD-Rs to record music or permanently store data files. After
creating a CD-R, you cannot write to that CD-R again (see the Sonic
documentation for more information). Use a blank CD-RW if you plan to
erase, rewrite, or update information on that disc later.
Blank DVD+/-R or BD-R media can be used to permanently store large
amounts of information. After you create a DVD+/-R or BD-R, you may not
be able to write to that disc again if the disc is finalized or closed during the
final stage of the disc creation process. Use blank DVD+/-RW or BD-RE
media if you plan to erase, rewrite, or update information on that disc later.
CD-Writable/DVD-ROM Drives
Media TypeReadWriteRewritable
CD-RYesYesNo
C D- RWYe sYesYe s
DVD-Writable Drives and Combo Drives
Media TypeReadWriteRewritable
CD-RYesYesNo
C D- RWYe sYesYe s
DVD+RYesYesNo
DVD-RYesYesNo
DV D +R WYe sYesYe s
DV D -R WYesYesYes
DVD+R DLYesYesNo
DVD-R DLYesNoNo
Using Multimedia57
Blu-ray Drives
Media TypeReadWriteRewritable
CD-RYesYesNo
C D- RWYe sYe sYe s
DVD+RYesYesNo
DVD-RYesYesNo
DV D +R WYe sYesYe s
DV D -R WYesYesYes
DVD+R DLYesYesNo
DVD-R DLYesYesNo
BD-RYesYesNo
BD-REYesYesYes
Helpful Tips
•Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or
CD-RW only after you start Roxio Creator Plus and open a Creator project.
•Use CD-Rs to burn music CDs that you want to play in regular stereos.
CD-RWs do not play in most home or car stereos.
•You cannot create audio DVDs with Roxio Creator Plus.
•Music MP3 files can be played only on MP3 players or on computers that
have MP3 software installed.
•Commercially available DVD players used in home theater systems may
not support all available DVD formats. For a list of formats supported by
your DVD player, see the documentation provided with your DVD player
or contact the manufacturer.
•Commercially available BD players used in home theater systems may not
support all available BD formats. For a list of formats supported by your
BD player, see the documentation provided with your BD player or contact
the manufacturer.
•Do not burn a blank CD-R or CD-RW to its maximum capacity; for
example, do not copy a 650-MB file to a blank 650-MB CD. The CD-RW
drive needs 1–2 MB of blank space to finalize the recording.
58Using Multimedia
•Use a blank CD-RW to practice CD recording until you are familiar with
CD recording techniques. If you make a mistake, you can erase the data on
the CD-RW and try again. You can also use blank CD-RWs to test music
file projects before you record the project permanently to a blank CD-R.
•See the Sonic website at
sonic.com
for additional information.
Adjusting the Volume
NOTE: When the speakers are muted, you do not hear the media playing.
1
Right-click the volume icon in the notification area.
2
Click
Open Volume Mixer
3
Click and drag the bar to slide it up or down to increase or decrease the
volume.
For more information on volume control options, click Help in the
Volume Mixer window.
The Volume Meter displays the current volume level, including mute, on your
computer. Either click the QuickSet icon in the notification area and select or
deselect Disable On Screen Volume Meter, or press the volume control
buttons to enable or disable the Volume Meter on the screen.
1
.
3
1 volume icon2 volume meter
3 mute icon
Using Multimedia59
2
When the meter is enabled, adjust the volume with the volume control
buttons or by pressing the following keys:
•Press <Fn> <PageUp> to increase volume.
•Press <Fn> <PageDn> to decrease volume.
•Press <Fn> <End> to mute volume.
For more information about QuickSet, right-click the icon in the taskbar and
click Help.
Adjusting the Picture
If an error message notifies you that the current resolution and color depth
are using too much memory and preventing media playback, adjust the
display properties:
1
Click the
2
Under
The
3
Under
4
In the drop-down menu under
5
Click OK.
Start → Control Panel→
Personalization
Display Properties
Resolution,
, click
window appears.
click and drag the bar reduce the resolution setting.
Appearance and Personalization
Adjust Screen Resolution
Colors
, click
Medium (16 bit)
.
.
.
Using Dell MediaDirect™
Dell MediaDirect is an instant-on multimedia playback mode for digital
media. Press the Dell MediaDirect button, located on the hinge cover, to
launch Dell MediaDirect. When your computer is turned off or in Sleep
state, you can press the Dell MediaDirect button to start the computer and
automatically launch the Dell MediaDirect application.
60Using Multimedia
1
1Dell MediaDirect button
NOTE: If you voluntarily reformat the hard drive, reinstall Dell MediaDirect using
the Dell MediaDirect re-installation media that was shipped with your computer.
For more information, see the Reinstalling Dell MediaDirect techsheet that
accompanied your computer.
For more information on using Dell MediaDirect, use the Help menu in the
Dell MediaDirect application.
Connecting Your Computer to a TV or
Audio Device
NOTE: Video and audio cables for connecting your computer to a TV or other audio
device may not be included with your computer. Cables and TV/digital audio
adapter cables are available for purchase from Dell.
Your computer has an S-Video TV-out connector and a HDMI connector that
enable you to connect the computer to a TV with the help of either a
standard S-Video cable, a composite video adapter cable, HDMI cable or a
component video adapter cable (available from Dell).
Using Multimedia61
Your TV has either an S-Video input connector, a composite video-input connector,
or a component video-input connector. Depending on what type of connector is
available on your TV, you can use a commercially available S-video cable, composite
video cable, or component video cable to connect your computer to your TV.
.
1
1S-Video TV-out connector2S-Video connector
2
1
1S-Video TV-out connector2composite video adapter
3S/PDIF digital audio connector*4composite video-output connector
5S-Video connector
2
3
4
5
*S/PDIF interface is not supported on your system’s S-Video port.
12
3
4
5
6
1 S-Video TV-out connector2 component video adapter
3 S/PDIF digital audio connector*4 Pr (red) component video-output connector
5 Pb (blue) component video-output
connector
6 Y (green) component video-output
connector
*S/PDIF interface is not supported on your system’s S-Video port.
62Using Multimedia
If you want to connect your computer to a TV or audio device, it is
recommended that you connect video and audio cables to your computer in
one of the following combinations:
•S-Video and standard audio
•Component-out video and standard audio
•Composite video and standard audio
NOTE: See the diagrams at the beginning of each subsection to help you determine
which method of connection you should use.
When you finish connecting the video and audio cables between your
computer and your TV, you must enable your computer to work with the TV.
See "Enabling the Display Settings for a TV" on page 69 to ensure that the
computer recognizes and works properly with the TV.
HDMI
HDMI (High-Definition Multimedia Interface) connector carries an
uncompressed all digital signal to produce hi-definition video and audio.
1
Plug one end of the HDMI cable into the HDMI output connector on
the computer.
2
Plug the other end of the HDMI cable into the HDMI input connector on
your TV.
1
1HDMI connector
Using Multimedia63
S-Video and Standard Audio
1
2
1audio connector2S-Video TV-out connector
1
2
1standard S-Video cable2standard audio cable
1
Turn off the computer and the TV and/or audio device that you want to
connect.
NOTE: If your TV or audio device supports S-Video but not S/PDIF digital audio, you
can connect an S-Video cable directly to the S-Video TV-out connector on the
computer (without the TV/digital audio adapter cable).
2
Plug one end of the S-Video cable into the S-Video output connector on
the computer.
3
Plug the other end of the S-Video cable into the S-Video input connector
on your TV.
64Using Multimedia
4
Plug the single-connector end of the audio cable into the headphone
connector on your computer.
5
Plug the two RCA connectors on the other end of the audio cable into the
audio input connectors on your TV or other audio device.
6
Turn on the TV and any audio device that you connected (if applicable),
and then turn on the computer.
7
See "Enabling the Display Settings for a TV" on page 69 to ensure that the
computer recognizes and works properly with the TV.
Component Video and Standard Audio
1
2
1audio input connector2S-Video TV-out connector
3component video adapter
3
Using Multimedia65
1
2
3
1component video adapter 2component video cable
3standard audio cable
1
Turn off the computer and the TV and/or audio device that you want to connect.
2
Connect the component video adapter to the S-Video TV-out connector
on your computer.
3
Plug all three ends of the component video cable into the component videooutput connectors on the component video adapter. Make sure that the red,
green, and blue colors of the cable match the corresponding adapter ports.
1component video adapter 2component video cable
66Using Multimedia
21
4
Plug all three connectors from the other end of the component video cable
into the component video-input connectors on the TV. Make sure that the
red, green, and blue colors of the cable match the colors of the TV input
connectors.
5
Plug the single-connector end of the audio cable into the headphone
connector on the computer.
6
Plug the two RCA connectors on the other end of the audio cable into the
audio input connectors on your TV or audio device.
7
Turn on the TV, turn on any audio device that you connected (if
applicable), and then turn on the computer.
8
See "Enabling the Display Settings for a TV" on page 69 to ensure that the
computer recognizes and works properly with the TV.
Composite Video and Standard Audio
1
2
1audio input connector2S-Video TV-out connector
3composite video adapter
3
Using Multimedia67
1
2
3
1composite video adapter 2composite video cable
3standard audio cable
1
Turn off the computer and the TV and/or audio device that you want to
connect.
2
Connect the composite video adapter to the S-Video TV-out connector on
your computer.
3
Plug one end of the composite video cable into the composite videooutput connector on the composite video adapter.
1
2
1composite video adapter 2composite video cable
4
Plug the other end of the composite video cable into the composite videoinput connector on the TV.
68Using Multimedia
5
Plug the single-connector end of the audio cable into the headphone
connector on the computer.
6
Plug the two RCA connectors on the other end of the audio cable in to the
audio input connectors on your TV or other audio device.
7
Turn on the TV, turn on any audio device that you connected (if
applicable), and then turn on the computer.
8
See "Enabling the Display Settings for a TV" on page 69 to ensure that the
computer recognizes and works properly with the TV.
Enabling the Display Settings for a TV
NOTE: To ensure that the display options appear correctly, connect the TV to the
computer before you enable the display settings.
1
Click
Start
→ Control Panel →
1
Under
Personalization
The
Display Properties
2
Click
Advanced
3
Click the tab for your video card.
NOTE: To determine the type of video card installed in your computer, see
Windows Help and Support. To access Help and Support, click Start
Support. Under Pick a Task, click Use Tools to view your computer information and
diagnose problems. Then, under My Computer Information, select Hardware.
4
In the display devices section, select the appropriate option for using
, click
window appears.
.
either a single display or multiple displays, ensuring that the display
settings are correct for your selection.
Appearance and Personalization
Adjust Screen Resolution
.
.
→
Help and
Using Multimedia69
70Using Multimedia
Using the Camera
The camera and its integrated dual digital microphones allow you to take
photos and videos and to communicate visually and verbally with other
computer users. The blue camera light appears when the camera is turned on.
For more information about camera features, see "Specifications" on
page 161.
NOTE: It is normal for the camera to feel warm to the touch when the computer is
running and when the camera is in use.
2
1
3
1camera indicator2camera3 dual digital microphones
Accessing the Camera’s Help File
To access the camera’s Video Software Help file, right-click the icon in the
notification area and click Launch Webcam Center. Click Help from the
menu and select Contents.
Using the Camera71
Manually Adjusting the Camera Settings
If you do not want the camera to use automatic settings, you can manually
adjust the camera settings.
1Right-click the icon
Launch Webcam Console
2
In the
Webcam Console
•Click the
brightness.
•Click the
For more information about camera settings and other camera-related topics,
see the camera’s Video Software Help file (see "Accessing the Camera’s Help
File" on page 71).
Camera
Effects
in the notification area and click
.
window:
tab to adjust video settings, such as contrast and
tab to adjust audio settings, such as the volume level.
Creating a Picture or a Video
1
Click the icon in the notification area and click
2
To take a picture, click the
To record a video, click the
The blue camera light turns on. You can now direct the camera to point at
the object or person that you want to record. The screen shows you the
camera target view.
Photo Capture
Video Recording
Launch Webcam Center
tab and then click
tab and then click
Start
Start
.
.
.
3
To take a picture, click
To record a video, click
Unless you designate a different location, the picture or video is
automatically saved to the
on your hard drive.
For more information about creating pictures or videos, see the camera’s
Video Software Help file (see "Accessing the Camera’s Help File" on page 71).
72Using the Camera
Capture
Record
.
.
My Documents →Dell Webcam Center
folder
Using ExpressCards
ExpressCards provide additional memory, wired and wireless
communications, multimedia and security features. For example, you can add
an ExpressCard to make wireless wide area network (WWAN) connectivity
available on your computer.
ExpressCards support two form factors:
•ExpressCard/34 (34 mm wide)
•ExpressCard/54 (54 mm wide in an L-shape with a 34 mm connector)
The 34 mm card fits into both the 34 mm and 54 mm card slots. The 54 mm
card only fits into a 54 mm card slot.
See "Specifications" on page 161 for information on supported ExpressCards.
NOTE: An ExpressCard is not a bootable device.
1
1ExpressCard/342ExpressCard/54
2
ExpressCard Blanks
Your computer shipped with a plastic blank installed in the ExpressCard slot.
Blanks protect unused slots from dust and other particles. Save the blank for
use when no ExpressCard is installed in the slot; blanks from other computers
may not fit your computer.
Remove the blank before installing an ExpressCard. To remove the blank, see
"Removing an ExpressCard or Blank" on page 74.
Using ExpressCards73
Installing an ExpressCard
You can install an ExpressCard while the computer is running. The computer
automatically detects the card.
ExpressCards are generally marked with a symbol (such as a triangle or an
arrow) or a label to indicate which end to insert into the slot. The cards are
keyed to prevent incorrect insertion. If card orientation is not clear, see the
documentation that came with the card.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
To install an ExpressCard:
1
Hold the card with its orientation symbol pointing into the slot and the
top side of the card facing up.
2
Slide the card into the slot until the card is completely seated in its connector.
If you encounter too much resistance, do not force the card. Check the
card orientation and try again.
The computer recognizes the ExpressCard and automatically loads the
appropriate device driver. If the configuration program tells you to load the
manufacturer's drivers, use the media that came with the ExpressCard.
Removing an ExpressCard or Blank
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
Press the card or blank into the slot to release it from the card reader. When it
is partially ejected, remove the card or blank.
Save a blank to use when no ExpressCard is installed in a slot. Blanks protect
unused slots from dust and other particles.
74Using ExpressCards
Using the Memory Card Reader
The memory card reader provides a fast and convenient way to view and share
digital photos, music, and videos stored on a memory card.
NOTE: A memory card is not a bootable device.
The 8-in-1 memory card reader reads the following memory cards:
•Secure Digital (SD)
Secure Digital Input/Output (
•
•MultiMediaCard (MMC)
•Memory Stick
•Memory Stick PRO
•xD-Picture Card
•Hi Speed-SD
•Hi Density-SD
Memory Card Blanks
Your computer shipped with a plastic blank installed in the 8-in-1 memory
card reader. Blanks protect unused slots from dust and other particles. Save
the blank for use when no memory card is installed in the slot; blanks from
other computers may not fit your computer.
Remove the blank before installing a memory card. To remove the blank, see
"Removing a Memory Card or Blank" on page 76.
SDIO)
Installing a Memory Card
You can install a 8-in-1 memory card in the computer while the computer is
running. The computer automatically detects the card.
Memory cards are generally marked with a symbol (such as a triangle or an
arrow) or a label to indicate which end to insert into the slot. The cards are
keyed to prevent incorrect insertion. If card orientation is not clear, see the
documentation that came with the card.
Using the Memory Card Reader75
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
To install a memory card:
Hold the card with the top side of the card facing up.
1
2
Slide the card into the slot until the card is completely seated in its
connector.
If you encounter too much resistance, do not force the card. Check the
card orientation and try again.
The computer recognizes the memory card and automatically loads the
appropriate device driver. If the configuration program tells you to load the
manufacturer's drivers, use the media that came with the memory card, if
applicable.
Removing a Memory Card or Blank
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTICE: Click the icon in the notification area to select a card and stop it
from functioning before you remove it from the computer. If you do not stop the
card, you could lose data.
Press the card into the slot to release it from the card reader. When it is
partially ejected, remove the card.
76Using the Memory Card Reader
Setting Up and Using Networks
Setting up a computer network provides connectivity between your computer
and the Internet, another computer, or a network. For example, with a
network set up in a home or small office you can print to a shared printer,
access drives and files on another computer, browse other networks, or access
the Internet. You can set up a local area network (LAN) using a network or
broadband modem cable or set up a wireless LAN (WLAN).
The Microsoft
guide you through the process of networking computers. For more
information about Networking, access Windows Help and Support
(click
Start
Connecting a Network or Broadband Modem Cable
Before you connect your computer to a network, the computer must have a
network adapter installed and a network cable connected to it.
1
Connect the network cable to the network adapter connector on the back
of your computer.
2
Connect the other end of the network cable to a network connection
device or a network wall connector.
®
Windows Vista™ operating system provides a wizard to help
,
and then click
NOTE: Insert the cable connector until it clicks into place, and then gently
pull on the cable to ensure that it is securely attached.
Help and Support).
NOTE: Do not use a network cable with a telephone wall connector.
Setting Up and Using Networks77
Setting Up a Network in the Microsoft Windows
Vista™ Operating System
1
Click
Start → Connect To→ Set up a connection or network
2
Select an option under
3
Click
Next
, and then follow the instructions in the wizard.
Choose a connection option
.
.
Wireless Local Area Network (WLAN)
A wireless local area network (WLAN) is a series of interconnected computers
that communicate with each other over the air waves rather than through a
network cable connected to each computer. In a WLAN, a radio
communications device called an access point or wireless router connects
network computers and provides Internet, or network access. The access
point or wireless router and the wireless network card in the computer
communicate by broadcasting data from their antennas over the air waves.
What You Need to Establish a WLAN Connection
Before you can set up a WLAN, you need:
•High-speed (broadband) Internet access (such as cable or DSL)
•A broadband modem that is connected and working
•A wireless router or access point
•A wireless network card for each computer that you want to connect to
your WLAN
•A network cable with a network (RJ-45) connector
Checking Your Wireless Network Card
Depending on what you selected when you purchased your computer, the
computer has a variety of configurations. To confirm that your computer has
a wireless network card and to determine the type of card, use:
•The
•The order confirmation for your computer
78Setting Up and Using Networks
Device Manager
Device Manager
1
Click
Start
2
Click
Classic View
3
Double-click
NOTE: The User Account Control window may open.
4
Click
Continue
5
Click the + next to
, and then click
Control Panel
on the menu on the left side of the
Device Manager
on the
Network adapters
.
User Account Control
to list the utility that manages your
.
Control Panel
window if it opens.
.
wireless network card.
If a network adapter is not listed, you may not have a wireless network card.
If a network adapter is listed, you have a wireless network card. To view
detailed information about the wireless network card:
1
Right-click the name of the network adapter.
2
Click
Properties
The Order Confirmation for Your Computer
.
The order confirmation that you received when you ordered your computer
lists the hardware and software that shipped with your computer.
Setting Up a New WLAN Using a Wireless Router and a
Broadband Modem
1
Contact your Internet service provider (ISP) to obtain specific information
about the connection requirements for your broadband modem.
2
Ensure that you have wired Internet access through your broadband
modem before you attempt to set up a wireless Internet connection (see
"Connecting a Network or Broadband Modem Cable" on page 77).
3
Install any software required for your wireless router. Your wireless router
may have been shipped with installation media. Installation media usually
contains installation and troubleshooting information. Install the required
software according to the instructions provided by the router
manufacturer.
4
Shut down your computer and any other wireless-enabled computers in
the vicinity through the Windows Vista
5
Disconnect your broadband modem power cable from the electrical outlet.
Start
button .
Setting Up and Using Networks79
6
Disconnect the network cable from the computer and the modem.
7
Disconnect the AC adapter cable from your wireless router to ensure that
there is no power connected to the router.
NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband
modem before continuing with the network setup.
8
Insert a network cable into the network (RJ-45) connector on the
unpowered broadband modem.
9
Connect the other end of the network cable into the Internet network
(RJ-45) connector on the unpowered wireless router.
10
Ensure that no network or USB cables, other than the network cable
connecting the modem and the wireless router, are connected to the
broadband modem.
NOTE: Restart your wireless equipment in the order described below to prevent a
potential connection failure.
11
Tu r n on
only
your broadband modem and wait for at least 2 minutes for
the broadband modem to stabilize. After 2 minutes, proceed to step 12.
12
Turn on your wireless router and wait for at least 2 minutes for the wireless
router to stabilize. After 2 minutes, proceed to the step 13.
13
Start your computer and wait until the boot process completes.
14
See the documentation that came with your wireless router to do the
following in order to set up the wireless router:
•Establish communication between your computer and your
wireless router.
•Configure your wireless router to communicate with your
broadband router.
•Find out your wireless router’s broadcast name. The technical term for
the name of your router’s broadcast name is Service Set Identifier (SSID)
or network name.
15
If necessary, configure your wireless network card to connect to the wireless
network (see "Connecting to a WLAN" on page 81).
80Setting Up and Using Networks
Connecting to a WLAN
NOTE: Before you connect to a WLAN, ensure that you have followed the
instructions in "Wireless Local Area Network (WLAN)" on page 78.
NOTE: The following networking instructions do not apply to internal cards with
Bluetooth
This section provides general procedures for connecting to a network using
wireless technology. Specific network names and configuration details vary.
See "Wireless Local Area Network (WLAN)" on page 78 for more information
about how to prepare for connecting your computer to a WLAN.
Your wireless network card requires specific software and drivers for
connecting to a network. The software is already installed.
NOTE: If the software is removed or corrupted, follow the instructions in the user
documentation for your wireless network card. Verify the type of wireless network
card installed in your computer and then search for that name on the Dell™ Support
website at support.dell.com. For information on the type of wireless network card that
is installed in your computer, see "Checking Your Wireless Network Card" on page 78.
Determining the Wireless Network Device Manager
Depending on the software installed on your computer, different wireless
configuration utilities may manage your network devices:
•Your wireless network card’s client utility
•The Windows Vista operating system
To determine which wireless configuration utility is managing your wireless
network card in Windows Vista:
1
Click
Double-click a profile to open the wireless network properties screen.
2
For specific information about the wireless configuration utility installed on
your computer, see your wireless network documentation in the Windows
Help and Support Center (see "Windows Help and Support" on page 16).
®
wireless technology or cellular products.
Start →
Connect To→ Manage wireless networks.
Completing the Connection to the WLAN
When you turn on your computer and a network (for which your computer is
not configured) is detected in the area, a pop-up appears near the network icon
in the notification area (in the lower-right corner of the Windows desktop).
Setting Up and Using Networks81
Follow the instructions provided in any utility prompts that appear on your
screen.
Once you have configured your computer for a wireless network, another pop-up
notifies you that your computer is connected to that network.
Thereafter, whenever you log on to your computer within the range of the
wireless network that you selected, the same pop-up notifies you of the
wireless network connection.
NOTE: If you select a secure network, you must enter a Wired Equivalent Privacy
(WEP) or Wi-Fi Protected Access (WPA) key when prompted. Network security
settings are unique to your network. Dell cannot provide this information.
NOTE: Your computer can take up to 1 minute to connect to the network.
Monitoring the Status of the Wireless Network Card Through Dell QuickSet
The wireless activity indicator provides you with an easy way to monitor the
status of your computer’s wireless devices. To turn the wireless activity
indicator on or off, click the QuickSet icon in the taskbar and select Hotkey Popups. If Wireless Activity Indicator Off is not checked, the indicator is on.
If Wireless Activity Indicator Off is checked, the indicator is off.
The wireless activity indicator displays whether your computer’s integrated
wireless devices are enabled or disabled. When you turn the wireless
networking function on or off, the wireless activity indicator changes to
display the status.
For more information about the Dell QuickSet wireless activity indicator,
right-click the QuickSet icon in the taskbar, and then select Help.
Mobile Broadband/Wireless Wide Area Network
(WWAN)
A Mobile Broadband network, also known as a Wireless Wide Area Network
(WWAN), is a high-speed digital cellular network that provides Internet
access over a much wider geographical area than a WLAN, which typically
covers only from 100 to 1000 feet. Your computer can maintain Mobile
Broadband network access as long as the computer is within a cellular-data
coverage zone. Contact your service provider for coverage of a high-speed
digital cellular network.
82Setting Up and Using Networks
NOTE: Even if you are able to make a call from your cellular phone in a specific
geographical location, that location may not necessarily be within a cellular-data
coverage zone.
What You Need to Establish a Mobile Broadband Network Connection
NOTE: Depending on your computer, you can use either a Mobile Broadband
ExpressCard or Mini Card, but not both, to establish a Mobile Broadband network
connection.
To set up a Mobile Broadband network connection, you need:
•A Mobile Broadband ExpressCard or Mini-Card (depending on your
computer’s configuration)
NOTE: For instructions on using ExpressCards, see "Using ExpressCards" on
page 73.
•An activated Mobile Broadband ExpressCard or activated Subscriber
Identity Module (SIM) for your service provider
•The Dell Mobile Broadband Card Utility (already installed on your
computer if you purchased the card when you purchased your computer, or
on the media that accompanied your card if purchased separately from
your computer)
If the utility is corrupted or deleted from your computer, see the Dell
Mobile Broadband Card Utility user’s guide in Windows Help and
Support
accompanied your card if you purchased it separately from your computer.
(click Start →
Help and Support)
or on the media that
Checking Your Dell Mobile Broadband Card
Depending on what you selected when you purchased your computer, the
computer has a variety of configurations. To determine your computer
configuration, see one of the following:
•Your order confirmation
•Microsoft Windows Help and Support
Setting Up and Using Networks83
To check your Mobile Broadband card in the Windows Help and Support Center:
1
Click
Start →
information and diagnose problems
2
Under
Tools
Help and Support→
, click
My Computer Information→
Use Tools to view your computer
.
Find information about
the hardware installed on this computer.
On the My Computer Information - Hardware screen, you can view the type
of Mobile Broadband card installed in your computer as well as other
hardware components.
NOTE: The Mobile Broadband card is listed under Modems.
Connecting to a Mobile Broadband Network
NOTE: These instructions only apply to Mobile Broadband ExpressCards or Mini
Cards. They do not apply to internal cards with wireless technology.
NOTE: Before you connect to the Internet, you must activate Mobile Broadband
service through your cellular service provider. For instructions and for additional
information about using the Dell Mobile Broadband Card Utility, see the user's guide
available through Windows Help and Support (click Start → Help and Support).
The user's guide is also available on the Dell Support website at support.dell.com
and on the media included with your Mobile Broadband card if you purchased the
card separately from your computer.
Use the Dell Mobile Broadband Card Utility to establish and manage a
Mobile Broadband network connection to the Internet:
1
Click the
notification area to run the utility.
2
Click
Dell Mobile Broadband Card Utility icon
Connect
.
in the Windows
NOTE: The Connect button changes to the Disconnect button.
3
Follow the instructions on the screen to manage the network connection
with the utility.
OR
1
Click
2
Start →
Click
Dell Wireless Broadband
All Programs→
Dell Wireless
.
and follow the instructions on the screen.
84Setting Up and Using Networks
Enabling/Disabling the Dell Mobile Broadband Card
NOTE: If you are unable to connect to a Mobile Broadband network, ensure that
you have all the components for establishing a Mobile Broadband connection (see
"What You Need to Establish a Mobile Broadband Network Connection" on page 83),
and then verify that your Mobile Broadband card is enabled by verifying the setting
of the wireless switch.
You can turn your Mobile Broadband card on and off using the wireless switch
on your computer.
You can turn your computer’s wireless devices on and off with the wireless
switch on the right side of the computer (see "Right Side View" on page 32).
If the switch is in the on position, move the switch to the off position to
disable the switch and the Mobile Broadband card. If the switch is in the off
position, move the switch to the on position to enable the switch and the Dell
Mobile Broadband card. For information about the wireless switch positions,
see "Dell Wi-Fi Catcher™ Network Locator" on page 85.
To monitor the status of your wireless device, see "Monitoring the Status of
the Wireless Network Card Through Dell QuickSet" on page 82.
Dell Wi-Fi Catcher™ Network Locator
The wireless switch on your Dell computer uses the Dell Wi-Fi Catcher
Network Locator to scan for wireless networks in your vicinity.
To scan for a wireless network, press the Wi-Fi catcher button (see "Right
Side View" on page 32) for a few seconds. The Wi-Fi Catcher Network
Locator functions regardless of whether your computer is turned on or off, or
in Sleep state, as long as the switch is configured through Dell QuickSet or
the BIOS (system setup program) to control WiFi network connections.
The Wi-Fi Catcher Network Locator is enabled and configured for use when
your computer is shipped to you.
For more information on the Wi-Fi Catcher Network Locator and to enable
the feature through Dell QuickSet, right-click the QuickSet icon in the
notification area, and then select Help.
Setting Up and Using Networks85
86Setting Up and Using Networks
Securing Your Computer
Security Cable Lock
NOTE: Your computer does not ship with a security cable lock.
A security cable lock is a commercially available antitheft device. To use the
lock, attach it to the security cable slot on your Dell computer. For more
information, see the instructions included with the device.
NOTICE: Before you buy an antitheft device, ensure that it will work with the
security cable slot on your computer.
Securing Your Computer87
Passwords
Passwords prevent unauthorized access to your computer. When using
passwords, observe the following guidelines:
•Choose a password that you can remember, but not one that is easy to
guess. For example, do not use the names of family members or pets for
passwords.
•It is recommended that you do not write down your password. If you do
write it down, however, ensure that the password is stored in a secure
location.
•Do not share your password with other people.
•Ensure that people are not watching you when you type your password.
NOTICE: Passwords provide a high level of security for data in your computer or
hard drive. However, they are not foolproof. If you require more security, obtain and
use additional forms of protection such as data encryption programs.
Use the User Accounts option in the Control Panel in the Microsoft® Windows®
operating system to create user accounts or to change passwords. Once you
create a user password, you must enter it each time you turn on or unlock
your computer. If you do not enter a password within 2 minutes, the
computer returns to its previous operating state.
For more information, see your Windows documentation.
If you forget any of your passwords, such as the hard drive and BIOS
passwords, contact Dell (see "Contacting Dell" on page 160). For your
protection, Dell technical support staff will ask you for proof of your identity
to ensure that only an authorized person can use the computer.
Fingerprint Reader
You can use the Fingerprint Reader Suite to add biometric security to your
computer. The Fingerprint Reader Suite gives you the ability to enhance your
security in the following ways:
•Associate digitized images of your fingerprints with your user name,
password, and generated security keys in your own secure
•Use the fingerprint reader to manage OS-level authentication
88Securing Your Computer
passport
•Register applications and web pages in a
the fingerprint reader to enter your password
•Launch a favorite application by swiping your finger over the fingerprint reader
•Store confidential information in an encrypted folder
If for some reason, the fingerprint reader is damaged, a backup password can
be used to access the function of Fingerprint Reader Suite. The backup
password can be created during enrollment.
password bank
so that you can use
Computer Tracking Software
Computer tracking software may enable you to locate your computer if it is
lost or stolen. The software is optional and may be purchased when you order
your Dell™ computer, or you can contact your Dell sales representative for
information about this security feature.
NOTE: Computer tracking software may not be available in certain countries.
NOTE: If you have computer tracking software and your computer is lost or stolen,
you must contact the company that provides the tracking service to report the
missing computer.
If Your Computer Is Lost or Stolen
•Call a law enforcement agency to report the lost or stolen computer.
Include the Service Tag in your description of the computer. Ask that a
case number be assigned and write down the number, along with the
name, address, and phone number of the law enforcement agency. If
possible, obtain the name of the investigating officer.
NOTE: If you know where the computer was lost or stolen, call a law enforcement
agency in that area. If you do not know, call a law enforcement agency where you live.
•If the computer belongs to a company, notify the security office of the
company.
•Contact Dell customer service to report the missing computer. Provide the
computer Service Tag, the case number, and the name, address, and phone
number of the law enforcement agency to which you reported the missing
computer. If possible, give the name of the investigating officer.
Securing Your Computer89
The Dell customer service representative will log your report under the
computer Service Tag and record the computer as missing or stolen. If
someone calls Dell for technical assistance and gives your Service Tag, the
computer is identified automatically as missing or stolen. The representative
will attempt to get the phone number and address of the caller. Dell will then
contact the law enforcement agency to which you reported the missing
computer.
90Securing Your Computer
Troubleshooting
Dell Technical Update Service
The Dell Technical Update service provides proactive e-mail notification of
software and hardware updates for your computer. The service is free and can
be customized for content, format, and how frequently you receive
notifications.
To enroll for the Dell Technical Update service, go to
support.dell.com/technicalupdate.
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in
"Lockups and Software Problems" on page 109 and run the Dell Diagnostics
before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTE: The Dell Diagnostics only operate on Dell computers.
Enter system setup program, review your computer’s configuration
information, and ensure that the device you want to test displays in the
system setup program and is active (see "Using the System Setup Program" on
page 171).
Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see "Drivers and Utilities Media" on page 13).
Troubleshooting91
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.
NOTE: If your computer cannot display a screen image, contact Dell (see
"Contacting Dell" on page 160).
NOTE: If the computer is connected to a docking device (docked), undock it. See
the documentation that came with your docking device for instructions.
1
Ensure that the computer is connected to an electrical outlet that is
known to be working properly.
2
Turn on (or restart) your computer.
3
Start the Dell Diagnostics in one of the following two ways:
a
When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics from the boot menu, and then press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft
computer and try again.
NOTE: Before attempting option B, the computer must be powered down
completely.
Press and hold the <Fn> key while powering the computer on.
b
NOTE: If you see a message stating that no diagnostics utility partition has
been found, run the Dell Diagnostics from your Drivers and Utilities media.
®
Windows® desktop, then shut down your
The computer runs the Pre-boot System Assessment (PSA), a series of initial
tests of your system board, keyboard, display, memory, hard drive, etc.
•During the assessment, answer any questions that appear.
•If a failure is detected, the computer stops and beeps. To stop the
assessment and restart the computer, press <n>; to continue to the
next test, press <y>; to retest the component that failed, press <r>.
•If failures are detected during the Pre-boot System Assessment, write down
the error code(s) and contact Dell (see "Contacting Dell" on page 160).
If the Pre-boot System Assessment completes successfully, you receive the
message
Press any key to continue
4
Press any key to start the Dell Diagnostics from the diagnostics utility
Booting Dell Diagnostic Utility Partition.
.
partition on your hard drive.
92Troubleshooting
Starting the Dell Diagnostics From the Drivers and Utilities Media
1
Insert your
2
Shut down and restart the computer.
Drivers and Utilities
media.
When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft
computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the
next start-up, the computer boots according to the devices specified in the
system setup program.
NOTE: Keyboard failure may result when a key on the keyboard is held down
for extended periods of time. To avoid possible keyboard failure, press and
release <F12> in even intervals until the boot device menu appears.
3
At the boot device menu, use the up- and down-arrow keys to highlight
CD/DVD/CD-RW
NOTE: The Quickboot feature changes the boot sequence for the current
boot only. Upon restart, the computer boots according to the boot sequence
specified in the system setup program.
4
Select the
Boot from CD-ROM
, and then press <Enter>.
®
Windows® desktop; then, shut down your
option from the menu that appears, and
then press <Enter>.
5
Ty p e 1 to start the
6
Select
Run the 32 Bit Dell Diagnostics
Drivers and Utilities
menu, and then press <Enter>.
from the numbered list. If multiple
versions are listed, select the version appropriate for your computer.
7
At the Dell Diagnostics
NOTE: Write down any error codes and problem descriptions exactly as they
appear and follow the instructions on the screen.
8
After all tests have completed, close the test window to return to the Dell
Diagnostics
9
Remove your
Main Menu
Drivers and Utilities
Main Menu
.
media, then close the
, select the test you want to run.
Main Menu
window to exit the Dell Diagnostics and restart the computer.
Troubleshooting93
Dell Diagnostics Main Menu
After the Dell Diagnostics loads and the Main Menu screen appears, click the
button for the option you want.
NOTE: It is recommended that you select Test System to run a complete test
on your computer.
OptionFunction
Test MemoryRun the stand-alone memory test
Test SystemRun System Diagnostics
ExitExit the Diagnostics
After you have selected the Test System option from the main menu, the
following menu appears.
NOTE: It is recommended that you select Extended Test from the menu to
run a more thorough check of the devices in the computer.
OptionFunction
Express TestPerforms a quick test of system devices.
The test typically takes 10 to 20 minutes
and requires no interaction on your part.
Run Express Test first to increase the
possibility of tracing the problem quickly.
Extended TestPerforms a thorough check of system
devices. The test typically takes an hour
or more and periodically requires your
input to answer specific questions.
Custom TestTests a specific device in the system and
can be used to customize the tests you want
to run.
Symptom TreeLists a number of common symptoms and
allows you to select a test based on the
symptom of the problem you are having.
94Troubleshooting
For any problem encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and problem
description exactly as it appears and follow the instructions on the screen. If you
cannot resolve the problem, contact Dell (see "Contacting Dell" on page 160).
NOTE: The Service Tag for your computer is located at the top of each test screen.
When contacting Dell support, have your Service Tag ready.
The following tabs provide additional information for tests run from the
Custom Test or Symptom Tree option:
TabFunction
ResultsDisplays the results of the test and any
error conditions encountered.
ErrorsDisplays error conditions encountered,
error codes, and the problem description.
HelpDescribes the test and any requirements for
running the test.
ConfigurationDisplays your hardware configuration for
the selected device.
The Dell Diagnostics obtains configuration
information for all devices from the system
setup program, memory, and various internal
tests, and it displays the information in the
device list in the left pane of the screen.
The device list may not display the names of
all the components installed on your computer
or all devices attached to your computer.
ParametersAllows you to customize the test by
changing the test settings.
Dell Support Center
The Dell Support Center provides service, support and system-specific
information. For more information about Dell Support Center and available
support tools, click the Services tab at support.dell.com.
Computers purchased on June 26, 2007, and later are pre-installed with Dell Support Center.
Troubleshooting95
For computers purchased prior to June 26, 2007, you can download Dell
Support Center from the Services page at support.dell.com.
Click the Dell Support Center icon on your computer’s desktop to run
the application and to access the following features:
•Self-help tools such as, Dell Support 3, Dell PC Tune-Up, Dell PC
CheckUp, and Network Assistant
•DellConnect for remote, real-time, technical support
•Dell support contact information including e-mail and online chat
addresses as well as telephone numbers
•Resources specific to your computer are available under
Downloads, Upgrades and System Information
The top of the Dell Support Center home page displays your computer’s
model number along with its Service Tag, Express Service code, and warranty
expiration details. When permissions are given to Dell to use your Service
Tag, additional details about your computer, such as available memory, disk
space, installed hardware, network addresses, modem specifications, installed
security software, and much more are provided. In addition, using your
Service Tag, Dell can link you to the most relevant www.dell.com web pages
for information about your warranty, ordering accessories and details about
installing recommended drivers and downloads.
Drivers &
Dell Support 3
The Dell Support 3 is customized for your computing environment. This
utility provides self-support information, software updates, and health scans
for your computer. Use this utility for the following functions:
•Check your computing environment
•View the Dell Support 3 settings
•Access the Dell Support 3 help file
•View frequently asked questions
•Learn more about Dell Support 3
•Turn Dell Support 3 off
For more information about Dell Support 3, click the question mark (?) at the
top of the Dell Support 3 window.
96Troubleshooting
To access Dell Support 3:
•Click the Dell Support 3 icon in the notification area of your
Windows desktop.
NOTE: The icon functions vary depending on whether you click, double-
click, or right-click the icon.
or
®
•Click the Microsoft
Windows Vista® Start button
Dell Support 3→ Dell Support Settings
option is checked.
taskbar
NOTE: If Dell Support 3 is not available from the Start menu, go to
support.dell.com and download the software.
. Ensure that the
→
All Programs
→
Show icon on the
Dell PC Tune-Up
The automated or monthly version of Dell PC Tune-Up allows you to choose
the day and time of the month you want your computer "tuned up". A typical
tune-up includes hard drive defragmentation, removal of unwanted and
temporary files, updated security settings, verification of "good" restore
points, and other maintenance activities designed to improve computer
performance and security. The monthly version is available as an annual
subscription and is a feature of Dell Support 3, a complimentary application
that provides real-time health scans and information on how to maintain your
computer (see "Dell Support Center" on page 95).
Both versions of PC Tune-Up are available to customers in the U.S. and
Canada. For the latest updates and to learn how to keep your computer
running at peak performance, search for the keyword PC TuneUp on support.dell.com.
Dell PC CheckUp
Dell PC Checkup is a troubleshooting and diagnostic tool that provides
customized scanning and testing of your Dell computer. PC Checkup verifies
whether your hardware is working properly and provides automated fixes for
common configuration concerns. It is recommended that you run PC
Checkup on a regular basis or before contacting Dell for assistance. The
application creates a detailed report that Dell technicians can use to resolve
your issue quickly.
Troubleshooting97
Dell Network Assistant
Designed specifically for users of Dell™ computers, the Dell Network
Assistant helps simplify the setup, monitoring, troubleshooting, and repair of
your network.
The Dell Network Assistant provides the following features:
•Consolidated setup, alerting, and device status
•Simplified tracking of networked devices through a visual display of
network status
•Proactive troubleshooting and repair of network problems
•Tutorials, setup wizards, and frequently asked questions (FAQs) to
enhance understanding of networking principles
To access Dell Network Assistant:
1
Click the Dell Support Center icon on your computer’s desktop.
2
Click
Self Help→ Network / Internet→ Network Management
.
DellConnect
DellConnect is a simple online access tool that allows a Dell service and
support associate to access your computer through an Internet connection,
diagnose your problem and repair it. The associate works with your
permission under your supervision, and you can work with Dell’s associate
during the troubleshooting session.
To use this service, you must have an Internet connection and your Dell
computer must be under warranty. DellConnect is also available for a fee
through "Dell On Call."
To begin a live session with a Dell associate:
1
Click the Dell Support Center icon on your computer’s desktop.
2
Click
Assistance From Dell→ Technical Support→ DellConnect→ Phone
and follow the instructions.
98Troubleshooting
Drive Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
Fill out the "Diagnostics Checklist" on page 159 as you complete these checks.
If the drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
TESTTHEDRIVE —
•Insert another floppy disk, CD, DVD, or BD to eliminate the possibility
•Insert a bootable floppy disk and restart the computer.
CLEANTHEDRIVEORDISK — See "Cleaning Your Computer" on page 174.
ENSURETHATTHE CD, DVD OR BD MEDIAISSNAPPEDONTOTHESPINDLE
CHECKTHECABLECONNECTIONS
RUNTHEHARDWARETROUBLESHOOTER — See "Troubleshooting Software and
Hardware Problems in the Windows Vista™ Operating System" on page 123.
RUNTHE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 91.
Start
and click Computer
that the original media is defective.
.
Optical drive problems
NOTE: High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE: Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
Problems writing to an optical drive
CLOSEOTHERPROGRAMS — CD-RW, DVD+/-RW, and BD-RE drives must
receive a steady stream of data when writing. If the stream is interrupted, an
error occurs. Try closing all programs before you write to the drive.