Dell Inspiron DCSLF, Inspiron 08XCH8A00, Inspiron 580s, Inspiron 8XCH8 Setup Manual

SETUP GUIDE

INSPIRON

™

SETUP GUIDE

Regulatory model: DCSLF

INSPIRON

™

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your

computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells
you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

__________________

Information in this document is subject to change without notice.

© 2009 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text:

Dell

, the

DELL

logo, YOURS IS HERE, Inspiron, Dell On Call, and

DellConnect

are trademarks

of Dell Inc.;

Intel

and

Pentium

are registered trademarks and

Core

is a trademark of Intel Corporation in the U.S. and other

countries;

Microsoft, Windows, Windows Vista,

and

Windows Vista

start button logo are either trademarks or registered

trademarks of Microsoft Corporation in the United States and/or other countries;

Blu-ray Disc

is a trademark of the

Blu‑ray Disc Association;

Bluetooth

is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under

license.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

November 2009 P/N 048WNF Rev. A01

3

Setting Up Your Inspiron Desktop . . . . . . . .5

Before Setting Up Your Computer . . . . . . . . . 5

Extend the Rear Stabilizing Feet. . . . . . . . . . . 6

Connect the Keyboard and Mouse. . . . . . . . . 7

Connect the Display. . . . . . . . . . . . . . . . . . . . . 8

Connect the Network Cable (Optional) . . . . 10

Connect the Power Cable . . . . . . . . . . . . . . .11

Press the Power Button . . . . . . . . . . . . . . . . 12

Set Up Microsoft Windows. . . . . . . . . . . . . . 13

Connect to the Internet (Optional) . . . . . . . . 13

Using Your Inspiron Desktop . . . . . . . . . . .16

Front View Features. . . . . . . . . . . . . . . . . . . . 16

Back View Features. . . . . . . . . . . . . . . . . . . . 18

Back Panel Connectors. . . . . . . . . . . . . . . . . 20

Software Features . . . . . . . . . . . . . . . . . . . . . 22

Dell DataSafe Online Backup . . . . . . . . . . . .25

Dell Dock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Solving Problems . . . . . . . . . . . . . . . . . . . . .27

Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Network Problems . . . . . . . . . . . . . . . . . . . . . 28

Power Problems. . . . . . . . . . . . . . . . . . . . . . . 29

Memory Problems . . . . . . . . . . . . . . . . . . . . . 31

Lockups and Software Problems . . . . . . . . . 32

Using Support Tools . . . . . . . . . . . . . . . . . . .34

Dell Support Center . . . . . . . . . . . . . . . . . . . . 34

System Messages . . . . . . . . . . . . . . . . . . . . . 35

Hardware Troubleshooter . . . . . . . . . . . . . . . 37

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . 37

Contents

4

Contents

Restoring Your Operating System . . . . . . .41

System Restore . . . . . . . . . . . . . . . . . . . . . . . 42

Dell DataSafe Local Backup. . . . . . . . . . . . . 43

Dell Factory Image Restore . . . . . . . . . . . . .45

Operating System Reinstallation . . . . . . . . . 47

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .49

Technical Support and Customer

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Online Services . . . . . . . . . . . . . . . . . . . . . . . 51

Automated Order‑Status Service. . . . . . . . . 52

Product Information. . . . . . . . . . . . . . . . . . . . 52

Returning Items for Repair Under

Warranty or for Credit . . . . . . . . . . . . . . . . . . 53

Before You Call. . . . . . . . . . . . . . . . . . . . . . . . 54

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 55

Finding More Information and

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Basic Specifications . . . . . . . . . . . . . . . . . .58

Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Macrovision Product Notice. . . . . . . . . . . . . 62

Information for NOM, or Official Mexican

Standard (Only for Mexico). . . . . . . . . . . . . . 63

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

5

This section provides information about
setting up your Inspiron™ desktop.

WARNING: Before you begin any of the
procedures in this section, read the
safety information that shipped with
your computer. For additional safety best
practices information, see the Regulatory
Compliance Homepage at
www.dell.com/regulatory_compliance.

Before Setting Up Your
Computer

When positioning your computer, ensure that
you allow easy access to a power source,
adequate ventilation, and a level surface to
place your computer.

Restricting airflow around your computer may
cause it to overheat. To prevent overheating
ensure that you leave at least 10.2 cm (4 inches)
at the back of the computer and a minimum of

5.1 cm (2 inches) on all other sides. You should
never place your computer in an enclosed
space, such as a cabinet or drawer when it is
powered on.

Setting Up Your Inspiron Desktop

INSPIRON

6

Setting Up Your Inspiron Desktop

Extend the Rear Stabilizing Feet

With the computer sitting in an upright position, carefully lift the rear of the computer, and rotate the
stabilizing feet outwards. The extended feet ensure maximum system stability.

7

Setting Up Your Inspiron Desktop

Connect the Keyboard and Mouse

Connect the USB keyboard and mouse to the USB connectors on the back panel of your computer.

8

Setting Up Your Inspiron Desktop

Connect the Display

Your computer has integrated VGA and HDMI video connectors.

NOTE: A DVI connector may be available if you purchased a discrete graphics card.

You can purchase the HDMI‑to‑DVI adapter and additional HDMI or DVI cables at www.dell.com.

Use the appropriate cable based on the connectors available on your computer and display. Refer to
the following table to identify the connectors on your computer and display.

NOTE: When connecting to a single display, connect the display to ONLY ONE of the connectors
on your computer.

9

Setting Up Your Inspiron Desktop

Connection Type Computer Cable Display

VGA‑to‑VGA
(VGA cable)

DVI‑to‑DVI
(DVI cable)

HDMI‑to‑HDMI
(HDMI cable)

HDMI‑to‑DVI
(HDMI‑to‑DVI
adapter + DVI cable)

10

Setting Up Your Inspiron Desktop

Connect the Network Cable
(Optional)

A network connection is not required to complete
your computer setup, but if you have an existing
network or Internet connection that uses a cable
connection (such as a broadband device or
Ethernet jack), you can connect it now.

NOTE: Use only an Ethernet cable to
connect to the network connector
(RJ45 connector). Connect the telephone
cable only to the modem connector
(RJ11 connector) and not to the network
connector (RJ45 connector).

To connect your computer to a network or a
broadband device, connect one end of the
network cable to the network port or the
broadband device. Connect the other end of
the network cable to the network connector
(RJ45 connector) on the back panel of your
computer. A click indicates that the network
cable has been securely attached.

11

Setting Up Your Inspiron Desktop

Connect the Power Cable

CAUTION: To help avoid damaging your
computer, ensure that the voltage selector
switch is set for the voltage that most
closely matches the AC power available in
your location.

To locate the voltage selector switch, see “Back
View Features” on page 18.

12

Setting Up Your Inspiron Desktop

Press the Power Button

13

Setting Up Your Inspiron Desktop

Set Up Microsoft Windows

Your Dell computer is preconfigured with
Microsoft® Windows® operating system. To
set up Windows for the first time, follow the
instructions on the screen. These steps are
mandatory and may take some time to complete.
The Windows setup screens will take you
through several procedures including accepting
license agreements, setting preferences, and
setting up an Internet connection.

CAUTION: Do not interrupt the operating
system’s setup process. Doing so may
render your computer unusable and you
will need to reinstall the operating system.

NOTE: For optimal performance of your

computer, it is recommended that you
download and install the latest BIOS and
drivers for your computer available at

support.dell.com.

Connect to the Internet
(Optional)

To connect to the Internet, you need an external
modem or network connection and an Internet
service provider (ISP).

If an external USB modem or WLAN adapter is
not part of your original order, you can purchase
one at www.dell.com.

Setting Up a Wired Connection

If you are using a dial‑up connection, connect •
the telephone cable to the optional modem
and to the telephone wall jack before you set
up your Internet connection.

If you are using a DSL or cable/satellite •
modem connection, contact your ISP
or cellular telephone service for setup
instructions.

To complete setting up your wired Internet
connection, follow the instructions in “Setting Up
Your Internet Connection” on page 14.

14

Setting Up Your Inspiron Desktop

Setting Up a Wireless Connection

NOTE: To set up your wireless router, see the

documentation that shipped with your router.

Before you can use your wireless Internet
connection, you need to connect to your
wireless router.

To set up your connection to a wireless router:

Windows Vista

®

Save and close any open files, and exit any 1.
open programs.

Click 2. Start → Connect To.

Follow the instructions on the screen to 3.
complete the setup.

Windows® 7

Save and close any open files, and exit any 1.
open programs.

Click 2. Start → Control Panel→ Network

and Internet→ Network and Sharing
Center→ Connect to a network.

Follow the instructions on the screen to 3.
complete the setup.

Setting Up Your Internet Connection

ISPs and ISP offerings vary by country. Contact
your ISP for offerings available in your country.

If you cannot connect to the Internet but have
successfully connected in the past, the ISP
might have a service outage. Contact your ISP
to check the service status, or try connecting
again later.

Have your ISP information ready. If you do not
have an ISP, the Connect to the Internet wizard
can help you get one.

15

Setting Up Your Inspiron Desktop

To set up your Internet connection:

Windows Vista

NOTE: The following instructions are
applicable for the Windows default view,
so they may not apply if you set your Dell™
computer to the Windows classic view.

Save and close any open files, and exit any 1.
open programs.

Click 2. Start → Control Panel.

Click 3. Network and Internet→ Network and

Sharing Center→ Set up a connection or
network→ Connect to the Internet.

The Connect to the Internet window appears.

NOTE: If you do not know which type of

connection to select, click Help me choose
or contact your ISP.

Follow the instructions on the screen and 4.
use the setup information provided by your
ISP to complete the setup.

Windows 7

Save and close any open files, and exit any 1.
open programs.

Click 2. Start → Control Panel.

Click 3. Network and Internet→ Network and

Sharing Center→ Set up a new connection
or network→ Connect to the Internet.

The Connect to the Internet window appears.

NOTE: If you do not know which type of

connection to select, click Help me choose
or contact your ISP.

Follow the instructions on the screen and 4.
use the setup information provided by your
ISP to complete the setup.

16

Front View Features

1

FlexBay drive eject button — Opens the

Flexbay cover when pressed.

2

FlexBay slot — Can support an optional

Media Card Reader or an additional hard
drive.

3

Power button — Turns the computer
on or off when pressed. The light in the
center of this button indicates the power
state.

NOTE: For information on power
problems, see “Power Problems” on
page 29.

4

USB 2.0 connectors (2) — Connects
to USB devices that are connected
occasionally such as memory keys,
digital cameras, and MP3 players.

Using Your Inspiron Desktop

This section provides information about the features available on your Inspiron™ desktop.

9

10

8

3
4

5
6

7

1

2

INSPIRON

17

Using Your Inspiron Desktop

5

Headphone connector — Connects

to headphones.
NOTE: To connect to a powered

speaker or sound system, use the
audio connectors on the back of your
computer.

6

Line-in or microphone

connector — Connects to a microphone

for voice or to an audio cable for audio
input.

7

Hard-drive activity light — Turns on
when the computer reads or writes data.
A blinking white light indicates hard‑drive
activity.

CAUTION: To avoid loss of data,
never turn off the computer while
the hard-drive activity light is
blinking.

8

Optical drive — Plays or records CDs,

DVDs, and Blu‑ray Discs (optional).
Ensure that the side with print or writing
is facing upward when placing the disc
on the optical drive tray.

9

Optical drive eject button — Ejects the

optical drive tray when pressed.

10 Service Tag and Express Service

Code (located on top of the chassis
towards the back) — Helps to identify

your computer when you access the
Dell Support website or call technical
support.

18

Using Your Inspiron Desktop

Back View Features

1

2

5

4

7

6

3

19

Using Your Inspiron Desktop

1

Security cable slot — Attaches a

commercially available antitheft device to
the computer.

2

Padlock rings — Attaches to a standard

padlock to prevent unauthorized access to
the interior of your computer,

3

Power connector — Connects to

the power cable. Appearance of this
connector may vary.

4

Voltage selector switch — Allows to

select the voltage rating appropriate for
your region.

5

Power supply light — Indicates power

availability of the power supply.

NOTE: The power supply light may not be
available on all computers.

6

Expansion card slots — Provides access

to connectors on any installed PCI and
PCI express cards.

7

Back panel connectors — Connects

USB, audio, and other devices into the
appropriate connectors.

20

Using Your Inspiron Desktop

Back Panel Connectors

4

3

2

1

5

6

7

8

10

9

11

21

Using Your Inspiron Desktop

1

Your computer’s model number.

2

HDMI connector — Connects to a TV

for both 5.1 audio and video signals.

NOTE: When used with a monitor, only the
video signal will be read.

3

VGA connector — Connects to the

display.

4

USB 2.0 connectors (4) — Connects
to USB devices, such as a mouse, printer,
keyboard, external drive, or MP3 player.

5

Rear L/R surround connector —
Connects to rear L/R surround speakers.

6

Side L/R surround connector —
Connects to side L/R surround speakers.

7

Microphone connector — Connects
to a microphone for voice or audio input
into a sound or telephony program.

8

Front L/R line-out connector —

Connects to front L/R speakers.

9

Line-in connector — Connects to
recording or playback devices such as
a microphone, cassette player, CD player,
or VCR.

10

Center/subwoofer connector —
Connects to a center speaker or subwoofer.

11

Network connector and light —
Connects your computer to a network
or broadband device if you are using a
wired network. The two lights next to the
connector indicate status and activity for
wired network connection.

22

Using Your Inspiron Desktop

Software Features

NOTE: For more information about the

features described in this section, see the
Dell Technology Guide available on your
hard drive or at support.dell.com/manuals.

Productivity and Communication

You can use your computer to create
presentations, brochures, greeting cards, fliers,
and spreadsheets. You can also edit and view
digital photographs and images. Check your
purchase order for software installed on your
computer.

After connecting to the Internet, you can access
websites, setup an e‑mail account, and upload
or download files.

Entertainment and Multimedia

You can use your computer to watch videos,
play games, create your own CDs, listen to
music and radio stations.

You can download or copy pictures and video
files from portable devices, such as digital
cameras and cell phones. Optional software
applications enable you to organize and create
music and video files that can be recorded to a
disc, saved on portable products such as MP3
players and handheld entertainment devices, or
played and viewed directly on connected TVs,
projectors, and home theater equipment.

23

Using Your Inspiron Desktop

Customizing the Desktop

You can customize your desktop to change the
appearance, resolution, wallpaper, screensaver,
or other features of your desktop.

To customize your desktop:

Windows Vista

Right‑click an open area of the desktop.1.

Click 2. Personalize, to open the Personalize
appearance and sounds window and learn
more about your customization options.

Windows 7

Right‑click an open area of the desktop.1.

Click 2. Personalize, to open the Change
the visuals and sounds on your computer
window and learn more about your
customization options.

Customizing Your Energy Settings

You can use the power options in your operating
system to configure the power settings on your
computer. The Microsoft® Windows® operating
system installed on your Dell computer provides
the following options:

Balanced/Dell Recommended• — Offers full
performance when you need it and saves
power during periods of inactivity.

Power saver• — Saves power on your
computer by reducing system performance
to maximize the life of the computer and by
reducing the amount of energy consumed by
your computer over its lifetime.

High performance• — Provides the highest
level of system performance on your
computer by adapting processor speed
to your activity and by maximizing system
performance.

24

Using Your Inspiron Desktop

Transferring Information to a New
Computer

To transfer information to a new computer:

Windows Vista

NOTE: The following instructions are
applicable for the Windows default view,
so they may not apply if you set your Dell™
computer to the Windows Classic view.

Click 1. Start → Control Panel→ System

and Maintenance→ Welcome Center→
Transfer files and settings.

If the User Account Control window appears,
click Continue.

Follow the instructions on the 2. Windows Easy
Transfer wizard.

Windows 7

Click 1. Start → Control Panel.
In the search box type 2. Transfer and then

click Transfer files from another computer.
Follow the instructions on the 3. Windows Easy

Transfer wizard.

Backing Up Your Data

It is recommended that you periodically back up
files and folders on your computer. To back up files:

Windows Vista

Click 1. Start → Control Panel→ System
and Maintenance→ Back Up and Restore
Center→ Back up files.

If the User Account Control window appears,
click Continue.

NOTE: Certain editions of Windows Vista
provide an option to back up your computer.

Follow the instructions on the 2. Back Up Files
wizard.

Windows 7

Click 1. Start → Control Panel→ System
and Security→ Back Up and Restore.

Click 2. Set up backup....

Follow the instructions on the 3. Configure
Backup wizard.

25

Using Your Inspiron Desktop

Dell DataSafe Online Backup

NOTE: Dell DataSafe Online may not be

available in all regions.

NOTE: A broadband connection is
recommended for fast upload or download
speeds.

Dell DataSafe Online is an automated backup
and recovery service that helps protect your
data and other important files from catastrophic
incidents like theft, fire, or natural disasters. You
can access the service on your computer using
a password‑protected account.

For more information, go to delldatasafe.com.

To schedule backups:

Double‑click the Dell DataSafe Online 1.
icon on the taskbar.

Follow the instructions that appear on the 2.
screen.

26

Using Your Inspiron Desktop

Dell Dock

The Dell Dock is a group of icons that provides easy access to frequently‑used applications, files,
and folders. You can personalize the Dock by:

Adding or removing icons•

Grouping related icons into categories•

Changing the color and location of the Dock•

Changing the behavior of the icons•

Add a Category

Right‑click the Dock, click 1. Add→ Category.
The Add/Edit Category window is displayed.

Enter a title for the category in the 2. Title field.

Select an icon for the category from the 3.
Select an image: box.

Click 4. Save.

Add an Icon

Drag and drop the icon to the Dock or a
category.

Remove a Category or Icon

Right‑click the category or icon on the Dock 1.
and click Delete shortcut or Delete category.

Follow the instructions on the screen.2.

Personalize the Dock

Right‑click the Dock and click 1. Advanced

Setting....

Choose the desired option to personalize the 2.
Dock.

27

Solving Problems

This section provides troubleshooting
information for your computer. If you cannot
solve your problem using the following
guidelines, see “Using Support Tools” on
page 34 or “Contacting Dell” on page 55.

Beep Codes

Your computer might emit a series of beeps during
start‑up if there are errors or problems. This series
of beeps, called a beep code, identifies a problem.
Write down the beep code and contact Dell (see
“Contacting Dell” on page 55).

Beep Code Possible Problem

One Possible motherboard failure ‑

BIOS ROM checksum failure

Two No RAM detected

NOTE: If you installed or
replaced the memory module,
ensure that the memory module
is seated properly.

Three Possible motherboard failure ‑

Chipset error

Four RAM read/write failure

Five Real Time Clock failure

Six Video card or chip failure

Seven Processor failure

INSPIRON

28

Solving Problems

Network Problems

Wireless Connections

If the network connection is lost — The

wireless router is offline or wireless has been
disabled on the computer.

Check your wireless router to ensure it is •
powered on and connected to your data
source (cable modem or network hub).

Re‑establish your connection to the •
wireless router (see “Setting Up a Wireless
Connection” on page 14).

Wired Connections

If the network connection is lost —

Check the cable to ensure it is plugged in •
and not damaged.

Check the status of the link integrity light.•

The link integrity light on the integrated network
connector lets you verify that your connection is
working and provides information on the status:

Off — The computer is not detecting a •
physical connection to the network.

Solid green — A good connection exists •
between a 10/100‑Mbps network and the
computer.

Solid orange — A good connection exists •
between a 1000‑Mbps network and the
computer.

NOTE: The link integrity light on the network
connector is only for the wired cable
connection. The link integrity light does not
provide status for wireless connections.

If the problem persists, contact your network
administrator.

29

Solving Problems

Power Problems

If the power light is off — The computer is in

hibernate mode, turned off, or is not receiving
power.

Press the power button to resume normal •
operation.

Reseat the power cable into both the •
power connector on the computer and the
electrical outlet.

If the computer is plugged into a power strip, •
ensure that the power strip is plugged into
an electrical outlet and that the power strip
is turned on. Also bypass power protection
devices, power strips, and power extension
cables to verify that the computer turns on
properly.

Ensure that the electrical outlet is working •
by testing it with another device, such as
a lamp.

Ensure that the power supply light on the •
back of the computer is on. If the light is off
there may be a possible problem with the
power supply or the power cable.

If the problem persists,• contact Dell
(see“Contacting Dell” on page 55).

If the power light is solid white and the
computer is not responding — The display may

not be connected or powered on.

Ensure that the display is properly connected •
and then turn it off, then back on.

If the problem persists, contact Dell (see •
“Contacting Dell” on page 55).

30

Solving Problems

If the power light is solid amber —

The computer is in sleep or standby state. •
Press a key on the keyboard, move the
connected mouse, or press the power button
to resume normal operation.

There may be a problem with either the •
system board or the power supply. For
assistance, contact Dell (see “Contacting
Dell” on page 55).

If the power light is blinking amber — There
may be a problem with the system board.

For assistance, contact Dell (see “Contacting
Dell” on page 55).

If you encounter interference that hinders
reception on your computer — An unwanted

signal is creating interference by interrupting or
blocking other signals. Some possible causes of
interference are:

Power, keyboard, and mouse extension •
cables.

Too many devices connected to a power •
strip.

Multiple power strips connected to the same •
electrical outlet.

31

Solving Problems

Memory Problems

If you receive an insufficient memory
message —

Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.

See the software documentation for •
minimum memory requirements. If
necessary, install additional memory
(see the Service Manual at
support.dell.com/manuals).

Reseat the memory module(s) into the •
connector(s) (see the Service Manual at
support.dell.com/manuals).

If the problem persists, contact Dell (see •
“Contacting Dell” on page 55).

If you experience other memory problems —

Ensure that you are following the memory •
installation guidelines (see the

Service

Manual

at support.dell.com/manuals).

Check if the memory module is compatible •
with your computer. Your computer supports
DDR3 memory. For more information about
the type of memory supported by your
computer, see “Basic Specifications” on
page 58.

Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 37).

If the problem persists, contact Dell (see •
“Contacting Dell” on page 55).

32

Solving Problems

Lockups and Software
Problems

If the computer does not start up — Ensure

that the power cable is firmly connected to the
computer and to the electrical outlet.

If a program stops responding — End the
program:

Press <Ctrl><Shift><Esc> simultaneously.1.

Click 2. Applications.

Select the program that is no longer 3.
responding

Click 4. End Task.

If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.

NOTE: Software usually includes installation
instructions in its documentation or on CD.

If the computer stops responding or a solid blue
screen appears —

CAUTION: You might lose data if you are
unable to perform an operating system
shutdown.

If you are unable to get a response by pressing
a key on your keyboard or moving your mouse,
press and hold the power button for at least 8
to 10 seconds until the computer turns off. Then
restart your computer.

If a program is designed for an earlier
Microsoft® Windows® operating system —

Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment similar
to an earlier version of Microsoft® Windows®
operating system environments.

33

Solving Problems

Windows Vista

Click 1. Start → Control Panel→
Programs→ Use an older program with this
version of Windows.

In the welcome screen, click 2. Next.

Follow the instructions on the screen.3.

Windows 7

Click 1. Start .

In the search box, type 2. Use an older

program with this version of
Windows and press <Enter>.

Follow the instructions on the 3. Program
Compatibility wizard.

If you have other software problems —

Back up your files immediately.•

Use a virus‑scanning program to check the •
hard drive or CDs.

Save and close any open files or programs •
and shut down your computer through the
Start menu.

Check the software documentation or •
contact the software manufacturer for
troubleshooting information:

Ensure that the program is compatible –
with the operating system installed on
your computer.

Ensure that your computer meets the –
minimum hardware requirements needed
to run the software. See the software
documentation for information.

Ensure that the program is installed and –
configured properly.

Verify that the device drivers do not –
conflict with the program.

If necessary, uninstall and then reinstall –
the program.

34

Using Support Tools

Dell Support Center

The Dell Support Center helps you find
the service, support, and system‑specific
information you need.

To launch the application, click the icon in
the taskbar.

The Dell Support Center home page displays
your computer’s model number, service tag,
express service code, and service contact
information.

The home page also provides links to access:

Self Help (Troubleshooting,
Security, System Performance,
Network/Internet, Backup/
Recovery, and Windows
operating system)

Alerts (technical support alerts
relevant to your computer)

Assistance from Dell (Technical
Support with DellConnect™,
Customer Service, Training and
Tutorials, How‑To Help with
Dell on Call™, and Online Scan
with PC CheckUp)

About Your System (System
Documentation, Warranty
Information, System Information,
Upgrades & Accessories)

For more information about Dell Support Center
and available support tools, click the Services
tab on support.dell.com.

INSPIRON

35

Using Support Tools

System Messages

If your computer has an issue or error, it may
display a system message that will help you
identify the cause and action needed to resolve
the issue.

NOTE: If the message you received is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running
when the message appeared.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support — The computer failed to complete

the boot routine three consecutive times for
the same error. Contact Dell for assistance (see
“Contacting Dell” on page 55).

CMOS checksum error — Possible
motherboard failure or coin‑cell battery low.
Battery needs replacement. See the Service
Manual at support.dell.com/manuals or contact
Dell for assistance (see “Contacting Dell” on
page 55).

CPU fan failure — CPU fan has failed. CPU
fan needs replacement. See the Service Manual
at support.dell.com/manuals.

System fan failure — System fan has failed.
System fan needs replacement. See the Service

Manual at support.dell.com/manuals.

Hard-disk drive failure — Possible hard‑disk

drive failure during HDD POST. Contact Dell for
assistance (see “Contacting Dell” on page 55).

Hard-disk drive read failure — Possible
hard‑disk drive failure during HDD boot test.
Contact Dell for assistance (see “Contacting
Dell” on page 55).

Keyboard failure — Replace keyboard or check
the cable for loose connection.

36

Using Support Tools

No boot device available — No bootable
partition on hard drive, the hard drive cable is
loose, or no bootable device exists.

If the hard drive is your boot device, ensure •
that the cables are connected and that the
drive is installed properly and partitioned as
a boot device.

Enter system setup and ensure that the boot •
sequence information is correct. See the

Service Manual

at

support.dell.com/manuals.

No timer tick interrupt — A chip on the system

board might be malfunctioning or there might be
a system board failure. See the

Service Manual

at support.dell.com/manuals or contact Dell for
assistance (see “Contacting Dell” on page 55).

USB over current error — Disconnect the USB
device. Your USB device needs more power for
it to function properly. Use an external power
source to connect the USB device, or if your
device has two USB cables, connect both
of them.

NOTICE - Hard Drive SELF MONITORING
SYSTEM has reported that a parameter
has exceeded its normal operating range.
Dell recommends that you back up your data
regularly. A parameter out of range may or may
not indicate a potential hard drive
problem — S.M.A.R.T error, possible hard disk

drive failure. Contact Dell for assistance (see
“Contacting Dell” on page 55).

37

Using Support Tools

Hardware Troubleshooter

If a device is either not detected during
the operating system setup or is detected
but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the
incompatibility.

To start the Hardware Troubleshooter:

Click 1. Start → Help and Support.

Type 2. hardware troubleshooter in
the search field and press <Enter> to start
the search.

In the search results, select the option that 3.
best describes the problem and follow the
remaining troubleshooting steps.

Dell Diagnostics

If you experience a problem with your
computer, perform the checks in “Lockups and
Software Problems” on page 32 and run the
Dell Diagnostics before you contact Dell for
technical assistance.

It is recommended that you print these
procedures before you begin.

NOTE: Dell Diagnostics works only on
Dell computers.

NOTE: The

Drivers and Utilities

disc
is optional and may not ship with your
computer.

Ensure that the device that you want to test
displays in the system setup program and is
active. Press <F2> during POST (Power On Self
Test) to enter the System Setup (BIOS) utility.

Start the Dell Diagnostics from your hard drive
or from the

Drivers and Utilities

disc.

38

Using Support Tools

Starting Dell Diagnostics From Your
Hard Drive

The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display
a screen image, contact Dell (see
“Contacting Dell” on page 55).

Ensure that the computer is connected to an 1.
electrical outlet that is known to be working
properly.

Turn on (or restart) your computer.2.

When the DELL3.

™

logo appears, press <F12>
immediately. Select Diagnostics from the
boot menu and press <Enter>.
This may invoke the Pre‑Boot System
Assessment (PSA) on your computer.

NOTE: If you wait too long and the operating
system logo appears, continue to wait until
you see the Microsoft® Windows® desktop;
then, shut down your computer and try again.

NOTE: If you see a message stating that no
diagnostic utility partition has been found,
run the Dell Diagnostics from the

Drivers

and Utilities

disc.

If PSA is invoked:

The PSA will start running the tests.a.

If the PSA completes successfully, the b.
following message is displayed: “No

problems have been found
with this system so far.
Do you want to run the
remaining memory tests? This
will take about 30 minutes
or more. Do you want to
continue? (Recommended).”

39

Using Support Tools

If you are experiencing memory issues c.
press <y>, otherwise press <n>. The
following message is displayed:

“Booting Dell Diagnostic
Utility Partition. Press any
key to continue.”

Press any key to go to the d. Choose An
Option window.

If PSA is not invoked:

Press any key to start the Dell Diagnostics from
the diagnostics utility partition on your hard
drive and go to the Choose An Option window.

Select the test you want to run.4.

If you encounter a problem during a test, 5.
a message with the error code and a
description of the problem will appear on
your screen. Write down the error code and
problem description and contact Dell (see
“Contacting Dell” on page 55).

NOTE: The Service Tag for your computer
is displayed at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.

When the tests complete, close the test 6.
screen to return to the Choose An Option
window.

To exit the Dell Diagnostics and restart the 7.
computer, click Exit.

Starting Dell Diagnostics From the
Drivers and Utilities Disc

Insert the1.

Drivers and Utilities

disc.

Shut down and restart the computer. 2.
When the DELL logo appears, press <F12>
immediately.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.

40

Using Support Tools

NOTE: The next steps change the boot
sequence for one time only. On the next
start‑up, the computer boots according to
the devices specified in the system setup
program.

When the boot device list appears, highlight 3.
CD/DVD/CD-RW and press <Enter>.

Select the 4. Boot from CD-ROM option from
the menu that appears and press <Enter>.

Type 5. 1 to start the CD menu and press
<Enter> to proceed.

Select 6. Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version appropriate for
your computer.

Select the test you want to run.7.

If you encounter a problem during a test, 8.
a message with the error code and a
description of the problem will appear on
your screen. Write down the error code and
problem description and contact Dell (see
“Contacting Dell” on page 55).

NOTE: The Service Tag for your computer
is displayed at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.

When the tests complete, close the test 9.
screen to return to the Choose An Option
window. To exit the Dell Diagnostics and
restart the computer, click Exit.

To exit the Dell Diagnostics and to restart the 10.
computer, click Exit.

Remove the11.

Drivers and Utilities

disc.

41

Restoring Your Operating System

You can restore your operating system in the
following ways:

System • Restore returns your computer to an
earlier operating state without affecting data
files. Use System Restore as the first solution
for restoring your operating system and
preserving data files.

Dell DataSafe Local Backup restores your •
hard drive to the operating state it was in
when you purchased your computer, without
erasing the data files. Use this option if
System Restore did not resolve your problem.

Dell • Factory Image Restore returns your hard
drive to the operating state it was in when
you purchased the computer. This procedure
permanently deletes all data on the hard
drive and removes any programs installed
after you received the computer. Use Dell
Factory Image Restore only if System
Restore did not resolve your operating
system problem.

If you received an Operating System disc with •
your computer, you can use it to restore your
operating system. However, using the Operating
System disc also deletes all data on the hard
drive. Use the disc only if System Restore did
not resolve your operating system problem.

INSPIRON

42

Restoring Your Operating System

System Restore

The Microsoft® Windows® operating systems
provide a System Restore option which allows
you to restore your computer to an earlier
operating state (without affecting data files) if
changes to the hardware, software, or other
system settings have left the computer in an
undesirable operating state. Any changes that
System Restore makes to your computer are
completely reversible.

CAUTION: Make regular backups of your
data files. System Restore does not monitor
your data files or recover them.

NOTE: The procedures in this document are

applicable for the Windows default view,
so they may not apply if you set your Dell™
computer to the Windows Classic view.

Starting System Restore

Click 1. Start .

In the 2. Start Search box, type System
Restore and press <Enter>.

NOTE: The User Account Control window
may appear. If you are an administrator on
the computer, click Continue; otherwise,
contact your administrator to continue the
desired action.

Click 3. Next and follow the instructions on the
screen.

In the event that System Restore did not resolve
the issue, you may undo the last system restore.

43

Restoring Your Operating System

Undoing the Last System Restore

NOTE: Before you undo the last system

restore, save and close all open files, and
exit any open programs. Do not alter, open,
or delete any files or programs until the
system restoration is complete.

Click 1. Start .

In the 2. Start Search box, type System
Restore and press <Enter>.

Click 3. Undo my last restoration and click
Next.

Follow the instructions on the remaining 4.
screens.

Dell DataSafe Local Backup

NOTE: Dell DataSafe Local Backup may not

be available in all regions.

Dell DataSafe Local Backup is a backup and
recovery application that can restore your
computer if you lose data due to a virus attack,
accidentally delete critical files or folders, or if
the hard drive crashes.

This application allows you to:

Restore files and folders•

Restore your hard drive to the operating •
state it was in when you purchased your
computer, without erasing the existing
personal files and data

44

Restoring Your Operating System

To schedule backups:

Double‑click the Dell DataSafe Local icon 1.

on the taskbar.

Choose 2. Full System Backup to create and
schedule automatic backup of all the data in
your computer.

To restore data:

Turn off your computer.1.

Remove any recently added internal 2.
hardware and disconnect devices such as a
USB drive, printer, and so on.

NOTE: Do not disconnect the display,
keyboard, mouse, and the power cable.

Turn on your computer.3.

When the Dell logo appears, press <F8> 4.
several times to access the Advanced Boot

Options window.

NOTE: If you wait too long and the

operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.

Select 5. Repair Your Computer.

Select 6. Dell Factory Image Recovery and
DataSafe Options and follow the instructions
on the screen.

NOTE: The duration of the restoration
process depends on the amount of data to
be restored.

NOTE: For more information, see the
knowledge base article 353560 at
support.dell.com.

45

Restoring Your Operating System

Dell Factory Image Restore

CAUTION: Using Dell Factory Image
Restore permanently deletes all data on
the hard drive and removes any programs
or drivers installed after you received your
computer. If possible, back up the data
before using this option. Use Dell Factory
Image Restore only if System Restore did
not resolve your operating system problem.

NOTE: Dell Factory Image Restore may

not be available in certain countries or on
certain computers.

Use Dell Factory Image Restore only as the
last method to restore your operating system.
These options restore your hard drive to the
operating state it was in when you purchased
the computer. Any programs or files added
since you received your computer—including
data files—are permanently deleted from
the hard drive. Data files include documents,
spreadsheets, e‑mail messages, digital photos,
music files, and so on. If possible, back up all
data before using Factory Image Restore.

46

Restoring Your Operating System

Performing Dell Factory Image Restore

Turn on the computer. When the Dell logo 1.
appears, press <F8> several times to access
the Advanced Boot Options Window.

NOTE: If you wait too long and the operating
system logo appears, continue to wait until
you see the Microsoft® Windows® desktop;
then, shut down your computer and try again.

Select 2. Repair Your Computer.
The System Recovery Options window
appears.

Select a keyboard layout and click 3. Next.

To access the recovery options, log on as a 4.
local user. To access the command prompt,
type administrator in the User name
field, then click OK.

Click 5. Dell Factory Image Restore. The Dell
Factory Image Restore welcome screen
appears.

NOTE: Depending upon your configuration,
you may need to select Dell Factory Tools,
then Dell Factory Image Restore.

Click 6. Next. The Confirm Data Deletion
screen appears.

NOTE: If you do not want to proceed with
Factory Image Restore, click Cancel.

Click the check box to confirm that you want 7.
to continue reformatting the hard drive and
restoring the system software to the factory
condition, then click Next.

The restore process begins and may take
five or more minutes to complete. A message
appears when the operating system and
factory‑installed applications have been
restored to factory condition.

Click 8. Finish to restart the computer.

47

Restoring Your Operating System

Operating System
Reinstallation

Before You Begin

If you are considering reinstalling the
Microsoft® Windows® operating system to
correct a problem with a newly installed driver,
first try using Windows Device Driver Rollback.

To roll back a device driver:

Click 1. Start .

Right‑click 2. Computer.

Click 3. Properties→ Device Manager.

Right‑click the device for which the new 4.
driver was installed, and click Properties.

Click the 5. Drivers tab→ Roll Back Driver.

If Device Driver Rollback does not resolve the
problem, then use System Restore to return your
operating system to the operating state it was
in before you installed the new device driver.
See “System Restore” on page 42.

CAUTION: Before performing the
installation, back up all data files on your
primary hard drive. For conventional hard
drive configurations, the primary hard
drive is the first drive detected by the
computer.

To reinstall Windows, you need the following
items:

Dell•

Operating System

disc

Dell•

Drivers and Utilities

disc

NOTE: The Dell

Drivers and Utilities

disc
contains drivers that were installed
during the assembly of the computer.
Use the Dell

Drivers and Utilities

disc to
load any required drivers. Depending on
the region from which you ordered your
computer, or whether you requested the
disc, the Dell

Drivers and Utilities

disc and

Operating System

disc may not ship with

your computer.

48

Restoring Your Operating System

Reinstalling Microsoft® Windows

®

The reinstallation process can take 1 to 2 hours
to complete. After you reinstall the operating
system, you must also reinstall the device
drivers, virus protection program, and other
software.

Save and close any open files and exit any 1.
open programs.

Insert the 2.

Operating System

disc.

Click 3. Exit if the Install Windows message
appears.

Restart the computer.4.

When the DELL logo appears, press <F12> 5.
immediately.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.

NOTE: The next steps change the boot
sequence for one time only. On the next
start‑up, the computer boots according to
the devices specified in the system setup
program.

When the boot device list appears, highlight 6.
CD/DVD/CD-RW Drive and press <Enter>.

Press any key to 7. Boot from CD-ROM.
Follow the instructions on the screen to
complete the installation.

Reinstall the device drivers, virus protection 8.
program, and other softwares, as needed

49

Getting Help

If you experience a problem with your computer,
you can complete the following steps to
diagnose and troubleshoot the problem:

See “Solving Problems” on page 1. 27 for
information and procedures that pertain to
the problem your computer is experiencing.

See “Dell Diagnostics” on page 2. 37 for
procedures on how to run Dell Diagnostics.

Fill out the “Diagnostic Checklist” on 3.
page 54.

Use Dell’s extensive suite of online 4.
services available at support.dell.com for
help with installation and troubleshooting
procedures. See “Online Services” on page
51 for a more extensive list of Dell Support
online.

If the preceding steps have not resolved the 5.
problem, see “Contacting Dell” on page 55.

NOTE: Call Dell Support from a telephone
near or at the computer so that the support
staff can assist you with any necessary
procedures.

NOTE: Dell’s Express Service Code system
may not be available in all countries.

When prompted by Dell’s automated telephone
system, enter your Express Service Code to
route the call directly to the proper support
personnel. If you do not have an Express
Service Code, open the Dell Accessories folder,
double‑click the Express Service Code icon, and
follow the directions.

NOTE: Some of the following services
are not always available in all locations
outside the continental U.S. Call your local
Dell representative for information on
availability.

INSPIRON

50

Technical Support and
Customer Service

Dell’s support service is available to answer
your questions about Dell hardware. Our
support staff uses computer‑based diagnostics
to provide fast, accurate answers.

To contact Dell’s support service, see
“Before You Call” on page 54 and then see the
contact information for your region or go to

support.dell.com.

DellConnect

DellConnect™ is a simple online access tool that
allows a Dell service and support associate to
access your computer through a broadband
connection, diagnose your problem, and repair it
all under your supervision. For more information,
go to support.dell.com/dellconnect.

Getting Help

51

Getting Help

Online Services

You can learn about Dell products and services
on the following websites:

www.dell.com•

www.dell.com/ap• (Asian/Pacific countries

only)

www.dell.com/jp• (Japan only)

www.euro.dell.com• (Europe only)

www.dell.com/la• (Latin American and

Caribbean countries)

www.dell.ca• (Canada only)

You can access Dell Support through the
following websites and e‑mail addresses:

Dell Support websites

support.dell.com•

support.jp.dell.com• (Japan only)

support.euro.dell.com• (Europe only)

Dell Support e-mail addresses

[email protected]•

[email protected]•

[email protected]• (Latin America and

Caribbean countries only)

[email protected]• (Asian/Pacific
countries only)

Dell Marketing and Sales e-mail
addresses

[email protected]• (Asian/Pacific

countries only)

[email protected]• (Canada only)

Anonymous file transfer protocol (FTP)

ftp.dell.com•

Log in as user: anonymous, and use your
e‑mail address as your password.

52

Getting Help

Automated Order-Status
Service

To check on the status of any Dell products
that you have ordered, you can go to
support.dell.com, or you can call the automated
order‑status service. A recording prompts you for
the information needed to locate and report on
your order. For the telephone number to call your
region, see “Contacting Dell” on page 55.

If you have a problem with your order, such as
missing parts, wrong parts, or incorrect billing,
contact Dell for customer assistance. Have your
invoice or packing slip handy when you call. For
the telephone number to call for your region,
see “Contacting Dell” on page 55.

Product Information

If you need information about additional
products available from Dell, or if you would
like to place an order, visit www.dell.com. For
the telephone number to call for your region or
to speak to a sales specialist, see “Contacting
Dell” on page 55.

53

Getting Help

Returning Items for Repair
Under Warranty or for Credit

Prepare all items being returned, whether for
repair or credit, as follows:

NOTE: Before you return the product to
Dell, make sure to back up any data on
the hard drive and on any other storage
device in the product. Remove any and
all confidential, proprietary and personal
information, as well as removable media,
such as CDs and PC Cards. Dell is not
responsible for any of your confidential,
proprietary or personal information; lost
or corrupted data; or damaged or lost
removable media that may be included
with your return.

Call Dell to obtain a Return Material 1.
Authorization Number, and write it clearly
and prominently on the outside of the box.
For the telephone number to call your region,
see “Contacting Dell” on page 55.

Include a copy of the invoice and a letter 2.
describing the reason for the return.

Include a copy of the Diagnostics Checklist (see 3.
“Diagnostic Checklist” on page 54), indicating
the tests that you have run and any error
messages reported by the Dell Diagnostics
(see “Dell Diagnostics” on page 37).

Include any accessories that belong with the 4.
item(s) being returned (power cables, software,
guides, and so on) if the return is for credit.

Pack the equipment to be returned in the 5.
original (or equivalent) packing materials.

NOTE: You are responsible for paying
shipping expenses. You are also
responsible for insuring any product
returned, and you assume the risk of loss
during shipment to Dell. Collect On Delivery
(C.O.D.) packages are not accepted.

NOTE: Returns that are missing any of the
preceding requirements will be refused at
Dell’s receiving dock and returned to you.

54

Getting Help

Before You Call

NOTE: Have your Express Service Code

ready when you call. The code helps Dell’s
automated‑support telephone system direct
your call more efficiently. You may also be
asked for your Service Tag.

Remember to fill out the following Diagnostic
Checklist. If possible, turn on your computer
before you call Dell for assistance and call from
a telephone at or near the computer. You may be
asked to type some commands at the keyboard,
relay detailed information during operations, or
try other troubleshooting steps possible only at
the computer itself. Ensure that the computer
documentation is available.

Diagnostic Checklist

Name:•

Date:•

Address:•

Phone number:•

Service Tag and Express Service Code •
(located on a label on the top of the
computer):

Return Material Authorization Number •
(if provided by Dell support technician):

Operating system and version:•

Devices:•

Expansion cards:•

Are you connected to a network? Yes /No•

Network, version, and network adapter:•

Programs and versions:•

55

Getting Help

See your operating system documentation
to determine the contents of the computer’s
start‑up files. If the computer is connected to
a printer, print each file. Otherwise, record the
contents of each file before calling Dell.

Error message, beep code, or diagnostic •
code:

Description of problem and troubleshooting •
procedures you performed:

Contacting Dell

For customers in the United States, call
800‑WWW‑DELL (800‑999‑3355).

NOTE: If you do not have an active
Internet connection, you can find contact
information on your purchase invoice,
packing slip, bill, or Dell product catalog.

Dell provides several online and telephone‑
based support and service options. Availability
varies by country and product, and some
services may not be available in your area.

To contact Dell for sales, technical support, or
customer service issues:

Visit 1. www.dell.com/contactdell.

Select your country or region. 2.

Select the appropriate service or support link 3.
based on your need.

Choose the method of contacting Dell that is 4.
convenient for you.

56

Finding More Information and Resources

If you need to: See:

reinstall your operating system the

Operating System

disc

find your system model number the back of your computer

run a diagnostic program for your computer,
reinstall desktop system software, or update
drivers for your computer, and readme files

the

Drivers and Utilities

disc

NOTE: Drivers and documentation updates
can be found at support.dell.com.

learn more about your operating system,
maintaining peripherals, RAID, Internet,
Bluetooth®, networking, and e‑mail

the Dell Technology Guide available on your
hard drive or at support.dell.com/manuals

upgrade your computer with new or additional
components, like a new hard drive

reinstall or replace a worn or defective part

the Service Manual at

support.dell.com/manuals

NOTE: In some countries, opening and

replacing parts of your computer may void
your warranty. Check your warranty and
return policies before working inside your
computer.

INSPIRON

57

Finding More Information and Resources

If you need to: See:

find safety best practices information for your
computer, review Warranty information, Terms
and Conditions (U.S. only), Safety instructions,
Regulatory information, Ergonomics
information, and End User License Agreement

the safety information that is shipped with your
computer, before working inside your computer.
For additional safety best practices information,
see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.

find your Service Tag/Express Service Code —
You must use the Service Tag to identify your
computer on support.dell.com or to contact
technical support

the top of the computer

the Dell Support Center. To launch the Dell
Support Center, click the icon in the
taskbar.

find drivers and downloads

access technical support and product help

check on your order status for new purchases

find solutions and answers to common
questions

locate information for last‑minute updates
about technical changes to your computer or
advanced technical‑reference material for
technicians or experienced users

support.dell.com

58

This section provides information that you may need when setting up, updating drivers for, and
upgrading your computer. For more detailed specifications, see the

Comprehensive Specifications

at support.dell.com/manuals.

NOTE: Offerings may vary by region. For more information regarding the configuration of your

computer, click Start → Help and Support and select the option to view information about
your computer.

Basic Specifications

Computer Model

Dell™ Inspiron™ 580s

Processor Types

Intel® Pentium

®

Intel® Core™ i3

Intel Core i5

Drives

Externally
accessible

one 5.25‑inch bay for SATA
DVD‑ROM, SATA DVD+/‑
RW Super Multi Drive, or
Blu‑ray Disc™ combo drive

one 3.5‑inch FlexBay

Internally
accessible

two 3.5‑inch bays for SATA
hard drives

INSPIRON

59

Basic Specications

Computer Information

System chipset Intel H57

Memory

Connectors four internally‑accessible

DIMM sockets

Capacities 1 GB, 2 GB, and 4 GB

Memory type DDR3 DIMM; non‑ECC

memory only

Minimum 1 GB

Maximum 8 GB

NOTE: For instructions on upgrading

memory, see the Service Manual at

support.dell.com/manuals.

Video

Integrated Intel GMA HD

Discrete PCI Express x16 card

(optional)

Audio

Type integrated 7.1 channel,

High Definition Audio

Physical

Height 377.9 mm

(14.88 inches)

Width 106 mm

(4.16 inches)

Depth 431.3 mm

(16.98 inches)

Weight (starting at) 7.3 kg (16.1 lb)

60

Basic Specications

External Connectors

Network adapter one RJ45 connector

USB two front‑panel and four

back‑panel USB

2.0‑compliant
connectors

Audio front panel —

headphone and
microphone connectors

back panel — six
connectors for

7.1 channel support

Video one 15‑hole VGA

connector and one
19‑pin HDMI connector

Communication

Wireless
(optional)

PCI Express WiFi card
supporting 802.11a/b/g/n

Modem
(optional)

PCI modem

Power

Wattage 250 W

Voltage 115/230 VAC

Coin‑cell
battery

CR2032 lithium

61

Basic Specications

Computer Environment

Temperature ranges:

Operating 10°C to 35°C (50°F to 95°F)

Storage –40°C to 65°C (–40°F to 149°F)

Relative
humidity
(maximum):

20% to 80% (non‑condensing)

Maximum vibration (using a random‑vibration
spectrum that simulates user environment):

Operating 0.25 GRMS

Non‑
Operating

2.2 GRMS

Computer Environment

Maximum shock (measured with hard drive
in head‑parked position and a 2‑ms half‑sine
pulse):

Operating 40G for 2 ms with a change in

velocity of 20 in/s (51 cm/s)

Non‑
Operating

50G for 26 ms with a change in
velocity of 320 in/s (813 cm/s)

Altitude (maximum):

Operating –15.2 to 3048 m

(–50 to 10,000 ft)

Storage –15.2 to 10,668 m

(–50 to 35,000 ft)

Airborne
contaminant
level

G2 or lower as defined by
ISA‑S71.04‑1985

62

Appendix

Macrovision Product Notice

This product incorporates copyright protection technology that is protected by method claims of
certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and
other rights owners. Use of this copyright protection technology must be authorized by Macrovision
Corporation, and is intended for home and other limited viewing uses only unless otherwise
authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

INSPIRON

63

Appendix

Information for NOM, or Official Mexican Standard
(Only for Mexico)

The following information is provided in the device(s) described in this document in accordance
with the requirements of the Official Mexican Standard (NOM):

Importer:

Dell México S.A. de C.V.

Paseo de la Reforma 2620 ‑ 11°

Col. Lomas Altas

11950 México, D.F.

Regulatory Model Number Voltage Frequency Electricity Consumption

DCSLF 115/230 VAC 50/60 Hz 6.0/3.0 A

For details, read the safety information that shipped with your computer.

For additional safety best practices information, see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.

64

B

backups

creating 24

C

calling Dell 54

CDs, playing and creating 22

chipset 59

computer capabilities 22

connect(ing)

optional network cable 10

conserving energy 23

Contacting Dell online 55

customer service 50

customizing

your desktop 23

your energy settings 23

D

data, backing up 24

DataSafe Local Backup 43

DellConnect 50

Dell DataSafe Online Backup 25

Dell Diagnostics 37

Dell Dock 26

Dell Factory Image Restore 41

Dell Technology Guide

for futher information 56

Index

INSPIRON

65

Index

Diagnostic Checklist 54

drivers and downloads 57

DVDs, playing and creating 22

E

eject button 16, 17

email addresses

for technical support 51

energy

conserving 23

Express Service Code 57

F

front‑view connectors 16

FTP login, anonymous 51

H

hard drive

type 58

hard drive activity light 17

hardware problems

diagnosing 37

Hardware Troubleshooter 37

headphone

front connector 17

I

Internet connection 13

ISP

Internet Service Provider 13

M

memory problems

solving 31

memory support 59

66

Index

N

network connection

fixing 28

network connector

location 21

O

order status 52

P

power button 16

power problems, solving 29

problems, solving 27

processor 58

products

information and purchasing 52

R

reinstalling Windows 47

restoring data 44

restoring factory image 45

S

Service Tag 57

shipping products

for return or repair 53

software features 22

software problems 32

solving problems 27

specifications 58

support e‑mail addresses 51

support sites

worldwide 51

System Messages 35

System Restore 41

67

Index

T

technical support 50

temperature

operating and storage ranges 61

U

USB 2.0

back connectors 21

front connectors 17

W

warranty returns 53

Windows

Program Compatibility Wizard 32

reinstalling 48

wireless network connection 28

048WNFA01

Printed in the U.S.A.

www.dell.com | support.dell.com