Dell Inspiron 13z-N311z Owner's Manual
Dell Inspiron 13z-N311z
Owner’s Manual
Regulatory Model: P17S001
Regulatory Type:P17S
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loess of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2011 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and Inspiron™ are trademarks of Dell Inc; Intel®
and SpeedStep™ are trademarks or registered trademarks of Intel Corporation in the U.S. and other
countries; Microsoft® and the Windows start button logo are either trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory model: P17S001
Regulatory type: P17S
2011-07 Rev. A00
Contents
1 Before You Begin. . . . . . . . . . . . . . . . . . . . 9
Recommended Tools. . . . . . . . . . . . . . . . . . . . 9
Turning Off Your Computer
Before Working Inside Your Computer . . . . . . . . . 10
. . . . . . . . . . . . . . . . . 9
2Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Removing the Battery . . . . . . . . . . . . . . . . . . 13
Replacing the Battery
. . . . . . . . . . . . . . . . . . 14
3 Module Cover . . . . . . . . . . . . . . . . . . . . . 15
Removing the Module Cover. . . . . . . . . . . . . . . 15
Replacing the Module Cover . . . . . . . . . . . . . . 16
4 Memory Module(s) . . . . . . . . . . . . . . . . . 17
Upgrading System Memory . . . . . . . . . . . . . . . 17
Removing the Memory Module(s)
. . . . . . . . . . . . 17
Replacing the Memory Module(s)
. . . . . . . . . . . . 18
Contents 3
5 Hard-Drive Assembly . . . . . . . . . . . . . . . 21
Removing the Hard-Drive Assembly. . . . . . . . . . . 21
Replacing the Hard-Drive Assembly
. . . . . . . . . . 23
6 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . 25
Removing the Keyboard . . . . . . . . . . . . . . . . . 25
Replacing the Keyboard
. . . . . . . . . . . . . . . . . 27
7 Palm-Rest Assembly . . . . . . . . . . . . . . . 29
Removing the Palm-Rest Assembly . . . . . . . . . . . 29
Replacing the Palm-Rest Assembly . . . . . . . . . . . 32
8 Wireless Mini-Card . . . . . . . . . . . . . . . . 35
Removing the Mini-Card . . . . . . . . . . . . . . . . . 35
Replacing the Mini-Card
. . . . . . . . . . . . . . . . . 36
9 Display . . . . . . . . . . . . . . . . . . . . . . . . . . 39
4 Contents
Hinge Cover . . . . . . . . . . . . . . . . . . . . . . . 39
Removing the Hinge Cover
Replacing the Hinge Cover
Display Assembly
. . . . . . . . . . . . . . . . . . . . 42
Removing the Display Assembly
Replacing the Display Assembly
. . . . . . . . . . . . . 39
. . . . . . . . . . . . . 41
. . . . . . . . . . 42
. . . . . . . . . . 44
Display Bezel . . . . . . . . . . . . . . . . . . . . . . 44
Removing the Display Bezel
. . . . . . . . . . . . 44
Replacing the Display Bezel . . . . . . . . . . . . 45
Display Panel . . . . . . . . . . . . . . . . . . . . . . 45
Removing the Display Panel
. . . . . . . . . . . . 45
Replacing the Display Panel . . . . . . . . . . . . 47
Display Brackets. . . . . . . . . . . . . . . . . . . . . 48
Removing the Display Brackets
. . . . . . . . . . 48
Replacing the Display Brackets . . . . . . . . . . 49
10 Camera Module . . . . . . . . . . . . . . . . . . . . 51
Removing the Camera Module . . . . . . . . . . . . . 51
Replacing the Camera Module
. . . . . . . . . . . . . 52
11 Coin-Cell Battery . . . . . . . . . . . . . . . . . . . 53
Removing the Coin-Cell Battery . . . . . . . . . . . . . 53
Replacing the Coin-Cell Battery
. . . . . . . . . . . . . 54
12 Thermal Fan . . . . . . . . . . . . . . . . . . . . . . . 55
Removing the Thermal Fan . . . . . . . . . . . . . . . 55
Replacing the Thermal Fan
. . . . . . . . . . . . . . . 56
13 System Board . . . . . . . . . . . . . . . . . . . . . 59
Removing the System Board . . . . . . . . . . . . . . . 59
Contents 5
Replacing the System Board. . . . . . . . . . . . . . . 60
Entering the Service Tag in the BIOS
. . . . . . . . . . 62
14 Heat-Sink Assembly. . . . . . . . . . . . . . . . 63
Removing the Heat-Sink Assembly . . . . . . . . . . . 63
Replacing the Heat-Sink Assembly . . . . . . . . . . . 64
15 HDMI Board . . . . . . . . . . . . . . . . . . . . . . 67
Removing the HDMI Board. . . . . . . . . . . . . . . . 67
Replacing the HDMI Board
. . . . . . . . . . . . . . . 68
16 I/O Board . . . . . . . . . . . . . . . . . . . . . . . . 71
Removing the I/O Card . . . . . . . . . . . . . . . . . . 71
Replacing the I/O Card
. . . . . . . . . . . . . . . . . . 72
17 Speakers . . . . . . . . . . . . . . . . . . . . . . . . 75
18 DC-in Cable . . . . . . . . . . . . . . . . . . . . . . 79
6 Contents
Removing the Speakers . . . . . . . . . . . . . . . . . 75
Replacing the Speakers
Removing the DC-in Cable . . . . . . . . . . . . . . . . 79
Replacing the DC-in Cable
. . . . . . . . . . . . . . . . . 76
. . . . . . . . . . . . . . . . 80
19 System Setup . . . . . . . . . . . . . . . . . . . . . . 83
Entering System Setup . . . . . . . . . . . . . . . . . . 83
System Setup Options
. . . . . . . . . . . . . . . . . . 84
Boot Sequence. . . . . . . . . . . . . . . . . . . . . . 87
Boot Options
. . . . . . . . . . . . . . . . . . . . 87
Changing Boot Sequence for the Current Boot . . 88
Changing Boot Sequence for Future Boots
. . . . 88
20 Flashing the BIOS . . . . . . . . . . . . . . . . . . 91
Contents 7
8 Contents
Before You Begin
1
This manual provides
your computer. Unless otherwise noted, each procedure assumes that the
following conditions exist:
• You have performed the steps in "Turning Off Your Computer" on page 9
and "Before Working Inside Your Computer" on page 10.
• You have read the safety information that shipped with your computer
• A component can be replaced or—if purchased separately—installed by
performing the removal procedure in the reverse order.
instructions
for removing and installing components in
Recommended Tools
The procedures in this document may require the following tools:
•Phillips screwdriver
• Small flat-blade screwdriver
•Plastic scribe
• BIOS executable update program available at
support.dell.com
Turning Off Your Computer
CAUTION: To avoid losing data, save and close all open files and exit all open
programs before you turn off your computer.
1
Save and close all open files and exit all open programs.
2
Click
Start
the operating system shutdown process is complete.
3
Ensure that the computer is turned off. If your computer did not
automatically turn off when you shut down the operating system, press
and hold the power button until the computer turns off.
and then click
Shut Down
. The computer turns off after
.
Before You Begin 9
Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from
potential damage and to help to ensure your own personal safety.
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information,
see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
CAUTION: Only a certified service technician should perform repairs on your
computer. Damage due to servicing that is not authorized by Dell is not covered by
your warranty.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist
grounding strap or by periodically touching an unpainted metal surface (such as a
connector on your computer).
CAUTION: Handle components and cards with care. Do not touch the components
or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
Hold a component by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab,
not on the cable itself. Some cables have connectors with locking tabs; if you are
disconnecting this type of cable, press in on the locking tabs before you
disconnect the cable. As you pull connectors apart, keep them evenly aligned to
avoid bending any connector pins. Also, before you connect a cable, ensure that
both connectors are correctly oriented and aligned.
CAUTION: To avoid damaging the computer, perform the following steps before
you begin working inside the computer.
1
Ensure that the work surface is flat and clean to prevent the computer
cover from being scratched.
2
Turn off your computer and all attached devices. See "Turning Off Your
Computer" on page 9.
CAUTION: To disconnect a network cable, first unplug the cable from your
computer and then unplug the cable from the network device.
3
Disconnect all telephone or network cables from the computer.
4
Press and eject any installed cards from the 8-in-1 Media Card Reader.
5
Disconnect your computer and all attached devices from their electrical
outlets.
6
Disconnect all attached devices from your computer.
10 Before You Begin
CAUTION: To help prevent damage to the system board, remove the main battery
(see "Removing the Battery" on page 13) before working inside the computer.
7
Remove the battery. See "Removing the Battery" on page 13.
8
Turn the computer top-side up, open the computer, and press the power
button to ground the system board.
Before You Begin 11
12 Before You Begin
Battery
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information,
see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
CAUTION: Only a certified service technician should perform repairs on your
computer. Damage due to servicing that is not authorized by Dell is not covered by
your warranty.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist
grounding strap or by periodically touching an unpainted metal surface (such as a
connector on your computer).
CAUTION: To avoid damage to the computer, use only the battery designed for
this particular Dell computer. Do not use batteries designed for other Dell
computers.
Removing the Battery
1
Follow the instructions in "Before You Begin" on page 9.
2
Turn off the computer and turn it over.
3
Slide both the battery release latches to the unlock position. The battery
pops out of the battery bay.
4
Lift the battery out of the battery bay.
After the battery is removed, the left battery latch must be in the locked
position.
2
Battery 13
1 battery 2 battery release latches (2)
2
1
Replacing the Battery
1
Follow the instructions in "Before You Begin" on page 9.
2
Place the battery in the battery bay and press down until it clicks into
place.
3
Ensure that the two battery release latches are in locked position.
14 Battery
Module Cover
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information,
see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
CAUTION: Only a certified service technician should perform repairs on your
computer. Damage due to servicing that is not authorized by Dell is not covered by
your warranty.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist
grounding strap or by periodically touching an unpainted metal surface (such as a
connector on your computer).
Removing the Module Cover
1
Follow the instructions in "Before You Begin" on page 9.
2
Remove the battery. See "Removing the Battery" on page 13.
3
Loosen the captive screw that secures the module cover to the computer
base.
4
Lift the module cover off the computer base.
3
Module Cover 15
1 screw 2 module cover
1
2
Replacing the Module Cover
1
Follow the instructions in "Before You Begin" on page 9.
2
Align the tabs on the module cover into the slots on the computer base
and gently snap the module cover into place.
3
Tighten the captive screw that secures the module cover to the computer
base.
4
Replace the battery. See "Replacing the Battery" on page 14.
16 Module Cover
4
Memory Module(s)
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information,
see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
CAUTION: Only a certified service technician should perform repairs on your
computer. Damage due to servicing that is not authorized by Dell is not covered by
your warranty.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist
grounding strap or by periodically touching an unpainted metal surface (such as a
connector on your computer).
CAUTION: To help prevent damage to the system board, remove the main battery
(see "Removing the Battery" on page 13) before working inside the computer.
Upgrading System Memory
Your computer has two user-accessible SODIMM sockets, labeled DIMM A
and DIMM B, that can be accessed from the bottom of the computer.
You can increase your computer memory by installing memory modules on
the system board. For information on the memory supported by your
computer, see the Comprehensive Specifications for your computer model at
support.dell.com/manuals.
NOTE: Memory modules purchased from Dell are covered under your
computer warranty.
Removing the Memory Module(s)
1
Follow the instructions in "Before You Begin" on page 9.
2
Remove the battery. See "Removing the Battery" on page 13.
3
Remove the module cover. See "Removing the Module Cover" on page 15.
CAUTION: To prevent damage to the memory module connector, do not use tools
to spread the memory module securing clips.
4
Use your fingertips to carefully spread apart the securing clips on each end
of the memory module connector until the memory module pops up.
Memory 17
5
1
2
3
Remove the memory module from the memory-module connector.
1 memory-module connector 2 securing clips (2)
3 memory module
Replacing the Memory Module(s)
CAUTION: If you need to install memory modules in two connectors, install a
memory module in the connector labeled
module in the connector labeled
1
Follow the instructions in "Before You Begin" on page 9.
2
Align the notch on the memory module with the tab in the memory
module connector.
3
Slide the memory module firmly into the memory-module connector at a
DIMM B
45-degree angle, and press the memory module down on both sides until it
clicks into place. If you do not hear the click, remove the memory module
and reinstall it.
18 Memory
DIMM A
.
before you install a memory
NOTE: If the memory module is not installed properly, the computer may not boot.
1
2
1 tab 2 notch
4
Replace the module cover. See "Replacing the Module Cover" on page 16.
5
Replace the battery as per the instructions in "Replacing the Battery" on
page 14 or connect the AC adapter to your computer and an electrical
outlet.
6
Turn on the computer.
As the computer boots, it detects the memory module(s) and automatically
updates the system configuration information.
To confirm the amount of memory installed in the computer:
Click Start Control PanelSystem and Security System.
Memory 19
20 Memory
Hard-Drive Assembly
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information,
see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
WARNING: If you remove the hard drive from the computer when the drive is hot,
do not touch
CAUTION: Only a certified service technician should perform repairs on your
computer. Damage due to servicing that is not authorized by Dell is not covered by
your warranty.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist
grounding strap or by periodically touching an unpainted metal surface (such as a
connector on your computer).
CAUTION: To prevent data loss, turn off your computer (see "Turning Off Your
Computer" on page 9) before removing the hard drive. Do not remove the hard drive
while the computer is On or in Sleep state.
CAUTION: To help prevent damage to the system board, remove the main battery
(see "Removing the Battery" on page 13) before working inside the computer.
CAUTION: Hard drives are extremely fragile. Exercise care when handling the
hard drive.
NOTE: Dell does not guarantee compatibility or provide support for hard drives
from sources other than Dell.
the metal housing of the hard drive.
5
NOTE: If you are installing a hard drive from a source other than Dell, you must
install an operating system, drivers, and utilities on the new hard drive. See Me and
My Dell.
Removing the Hard-Drive Assembly
1
Follow the instructions in "Before You Begin" on page 9.
2
Remove the battery. See "Removing the Battery" on page 13.
3
Remove the module cover. See "Removing the Module Cover" on page 15.
4
Remove the screw that secures the hard-drive assembly to the computer
base.
Hard-Drive Assembly 21
5
1
2
To avoid damage to the hard drive, gently slide the hard-drive bracket
away from the hard-drive slot.
6
Lift the hard-drive assembly off the computer base.
1 screw 2 hard-drive assembly
7
Remove the two screws that secure the hard-drive bracket to the
hard drive.
8
Lift the hard drive out of the hard-drive bracket.
22 Hard-Drive Assembly
1 screws (2) 2 hard-drive bracket
3
2
1
3 hard drive
Replacing the Hard-Drive Assembly
1
Follow the instructions in "Before You Begin" on page 9.
2
Remove the hard drive from its packaging. Save the original packaging for
storing or shipping the hard drive.
3
Align the screw holes on the hard-drive bracket with the screw holes on the
hard drive.
4
Replace the two screws that secure the hard-drive bracket to the hard
drive.
5
Place the hard-drive assembly in the computer base.
6
Slide the hard-drive assembly into the connector on the system board.
7
Replace the screw that secures the hard-drive assembly to the computer
base.
8
Replace the module cover. See "Replacing the Module Cover" on page 16.
9
Replace the battery. See "Replacing the Battery" on page 14.
Hard-Drive Assembly 23
CAUTION: Before turning on the computer, replace all screws and ensure that no
stray screws remain inside the computer. Failure to do so may result in damage to
the computer.
10
Install the operating system for your computer, as needed. See the
Restoring Your Operating System
11
Install the drivers and utilities for your computer, as needed. For more
information, see the
Me and My Dell
section in the
document.
Me and My Dell
document.
24 Hard-Drive Assembly
Keyboard
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information,
see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
CAUTION: Only a certified service technician should perform repairs on your
computer. Damage due to servicing that is not authorized by Dell is not covered by
your warranty.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist
grounding strap or by periodically touching an unpainted metal surface (such as a
connector on your computer).
CAUTION: To help prevent damage to the system board, remove the main battery
(see "Removing the Battery" on page 13) before working inside the computer.
CAUTION: The keycaps on the keyboard are fragile, easily dislodged, and time-
consuming to replace. Be careful when removing and handling the keyboard.
CAUTION: Be extremely careful when removing and handling the keyboard.
Failure to do so could result in scratching the display panel.
Removing the Keyboard
6
1
Follow the instructions in "Before You Begin" on page 9.
2
Remove the battery. See "Removing the Battery" on page 13.
3
Turn the computer over and open the display as far as possible.
4
Gently slide a plastic scribe between the keyboard and palm-rest assembly.
5
Pry and lift the keyboard to disengage it from the tabs on the palm-rest
assembly.
Keyboard 25
1 plastic scribe 2 keyboard
1
2
3
3 palm-rest assembly
CAUTION: Exercise caution while lifting up the keyboard to avoid pulling the
keyboard connector from the system board forcefully.
6
Carefully lift the keyboard and slide the keyboard tabs out of the slots on
the palm-rest assembly.
7
Turn the keyboard over and place it on the palm-rest assembly.
8
Lift the connector latch and disconnect the keyboard cable from the
connector on the system board.
9
Lift the keyboard off the palm-rest assembly.
26 Keyboard
1 keyboard-cable connector 2 keyboard
2
1
Replacing the Keyboard
1
Follow the instructions in "Before You Begin" on page 9.
2
Slide the keyboard cable into the connector on the system board and press
down on the connector latch to secure the keyboard cable.
3
Align the tabs at the bottom of the keyboard with the slots on the
palm-rest assembly and lower the keyboard into place.
4
Gently press around the edges of the keyboard to secure the keyboard
under the tabs on the palm-rest assembly.
5
Replace the battery. See "Replacing the Battery" on page 14.
Keyboard 27
28 Keyboard
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