Dell P02F001, 0F2GGFA00, F2GGF, 1546, P02F User Manual

INSPIRON

SETUP GUIDE

™

INSPIRON

Regulatory Model P02F Regulatory Type P02F001

™

SETUP GUIDE

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your

computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells
you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft®
Windows® operating systems are not applicable.

__________________

Information in this document is subject to change without notice.

© 2009 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text:
of Dell Inc.;
Devices, Inc.;
registered trademarks of Microsoft Corporation in the United States and/or other countries;
trademark owned by Bluetooth SIG, Inc. and is used by Dell under license.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

AMD, AMD Athlon, AMD Turion, AMD Sempron

Microsoft, Windows, Windows Vista,

August 2009 P/N F2GGF Rev. A00

Dell

, the

DELL

logo,

Inspiron, YOURS IS HERE, Dell On Call

, and

and

ATI Radeon

Windows Vista

start button logo are either trademarks or

, and

are trademarks of Advanced Micro

DellConnect

Bluetooth

are trademarks

is a registered

Contents

Setting Up Your Inspiron Laptop. . . . . . . . . .5

Before Setting Up Your Computer . . . . . . . . . 5

Connect the AC Adapter . . . . . . . . . . . . . . . .6

Connect the Network Cable (Optional) . . . . . 7

Press the Power Button . . . . . . . . . . . . . . . . . 8

Set Up Microsoft Windows. . . . . . . . . . . . . . . 9

Enable or Disable Wireless (Optional). . . . . 10

Connect to the Internet (Optional) . . . . . . . . 12

Using Your Inspiron Laptop. . . . . . . . . . . . .16

Right Side Features . . . . . . . . . . . . . . . . . . . . 16

Left Side Features . . . . . . . . . . . . . . . . . . . . .18

Front Side Features . . . . . . . . . . . . . . . . . . . . 20

Computer Base Features. . . . . . . . . . . . . . . . 24

Touch Pad Gestures. . . . . . . . . . . . . . . . . . . . 26

Media Controls. . . . . . . . . . . . . . . . . . . . . . . . 28

Using the Optical Drive . . . . . . . . . . . . . . . . . 30

Display Features . . . . . . . . . . . . . . . . . . . . . .32

Removing and Replacing the Battery . . . . . 34

Software Features . . . . . . . . . . . . . . . . . . . . . 36

Dell Dock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Solving Problems . . . . . . . . . . . . . . . . . . . . .40

Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . .40

Network Problems . . . . . . . . . . . . . . . . . . . . . 41

Power Problems. . . . . . . . . . . . . . . . . . . . . . . 41

Memory Problems . . . . . . . . . . . . . . . . . . . . . 43

Lockups and Software Problems . . . . . . . . . 44

Using Support Tools. . . . . . . . . . . . . . . . . . .47

Dell Support Center . . . . . . . . . . . . . . . . . . . . 47

System Messages . . . . . . . . . . . . . . . . . . . . . 48

Hardware Troubleshooter . . . . . . . . . . . . . . . 49

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . 49

3

Contents

Restoring Your Operating System . . . . . . .53

System Restore . . . . . . . . . . . . . . . . . . . . . . . 54

Dell DataSafe Local Backup. . . . . . . . . . . . . 55

Dell Factory Image Restore . . . . . . . . . . . . .57

Operating System Reinstallation . . . . . . . . . 59

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .62

Technical Support and Customer

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Online Services . . . . . . . . . . . . . . . . . . . . . . . 64

Automated Order-Status Service. . . . . . . . . 65

Product Information. . . . . . . . . . . . . . . . . . . . 65

Returning Items for Repair Under

Warranty or for Credit . . . . . . . . . . . . . . . . . . 66

Before You Call. . . . . . . . . . . . . . . . . . . . . . . .67

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 69

4

Finding More Information and

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Basic Specifications . . . . . . . . . . . . . . . . . .72

Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Macrovision Product Notice. . . . . . . . . . . . . 77

Information for NOM, or Official

Mexican Standard (Only for Mexico). . . . . . 78

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Setting Up Your Inspiron Laptop

INSPIRON

This section provides information about setting
up your Inspiron™ laptop.

Before Setting Up Your Computer

When positioning your computer, ensure that
you allow easy access to a power source,
adequate ventilation, and a level surface to
place your computer.

Restricting airflow around your Inspiron
laptop may cause it to overheat. To prevent
overheating ensure that you leave at least

10.2 cm (4 inches) at the back of the computer
and a minimum of 5.1 cm (2 inches) on all other
sides. You should never place your computer in
an enclosed space, such as a cabinet or drawer
when it is powered on.

WARNING: Do not block, push objects
into, or allow dust to accumulate in the
air vents. Do not store your Dell™ computer
in a low-airflow environment, such as a
closed briefcase, while it is powered on.
Restricting the airflow can damage the
computer or cause a fire. The computer
turns on the fan when the computer gets
hot. Fan noise is normal and does not
indicate a problem with the fan or the
computer.

WARNING: Only trained service personnel
should remove the computer cover. See
the Service Manual at support.dell.com/
manuals for advanced service instructions.

CAUTION: Placing or stacking heavy or
sharp objects on the computer may result
in permanent damage to the computer.

5

Setting Up Your Inspiron Laptop

Connect the AC Adapter

Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector.

WARNING: The AC adapter works with electrical outlets worldwide. However, power
connectors and power strips vary among countries. Using an incompatible cable or
improperly connecting the cable to a power strip or electrical outlet may cause fire or
permanent damage to your computer.

6

Connect the Network Cable (Optional)

To use a wired network connection, connect the network cable.

Setting Up Your Inspiron Laptop

7

Setting Up Your Inspiron Laptop

Press the Power Button

8

Setting Up Your Inspiron Laptop

Set Up Microsoft Windows

Your Dell computer is preconfigured with Microsoft® Windows® operating system. To set up
Windows for the first time, follow the instructions on the screen. These steps are mandatory
and may take some time to complete. The Windows setup screens will take you through several
procedures including accepting license agreements, setting preferences, and setting up an Internet
connection.

CAUTION: Do not interrupt the operating system’s setup process. Doing so may render your
computer unusable and you will need to reinstall the operating system.

NOTE: For optimal performance of your computer, it is recommended that you download and
install the latest BIOS and drivers for your computer available at support.dell.com.

9

Setting Up Your Inspiron Laptop

Enable or Disable Wireless (Optional)

10

Setting Up Your Inspiron Laptop

To enable wireless:

Ensure that your computer is turned on.1.

Press the wireless key 2. on the keyboard.

A confirmation of your selection appears on the screen.

Wireless enabled

Wireless disabled

To disable wireless:

Press the wireless key on the keyboard again to turn off all radios.

NOTE: The wireless key allows you to quickly turn off all wireless radios (WiFi and Bluetooth®)
on your computer, such as when you are asked to disable all wireless radios on an airplane
flight.

11

Setting Up Your Inspiron Laptop

Connect to the Internet (Optional)

To connect to the Internet, you need an external
modem or network connection and an Internet
service provider (ISP).

If an external USB modem or WLAN adapter
is not a part of your original order, you can
purchase one from the Dell website at
www.dell.com.

12

Setting Up a Wired Connection

If you are using a dial-up connection, •
connect the telephone line to the optional
external USB modem and to the telephone
wall connector before you set up your
Internet connection.

If you are using a DSL or cable/satellite •
modem connection, contact your ISP
or cellular telephone service for setup
instructions.

To complete setting up your wired Internet
connection, follow the instructions in “Setting
Up Your Internet Connection” on page 14.

Setting Up Your Inspiron Laptop

Setting Up a Wireless Connection

Before you can use your wireless Internet
connection, you need to connect to your
wireless router.

To set up your connection to a wireless router:

Windows Vista

Ensure that wireless is enabled on your 1.
computer (see “Enable or Disable Wireless”
on page 10).

Save and close any open files, and exit any 2.
open programs.

Click 3. Start → Connect To.

Follow the instructions on the screen to 4.
complete the setup.

®

Microsoft Windows® 7

Ensure that wireless is enabled on your 1.
computer (see “Enable or Disable Wireless”
on page 10).

Save and close any open files, and exit any 2.
open programs.

Click 3. Start → Control Panel→ Network

and Internet→ Network and Sharing
Center→ Connect to a network.

Follow the instructions on the screen to 4.
complete the setup.

13

Setting Up Your Inspiron Laptop

Setting Up Your Internet Connection

ISPs and ISP offerings vary by country. Contact
your ISP for offerings available in your country.

If you cannot connect to the Internet but have
successfully connected in the past, the ISP
might have a service outage. Contact your ISP
to check the service status, or try connecting
again later.

Have your ISP information ready. If you do not
have an ISP, the Connect to the Internet wizard
can help you get one.

14

To set up your Internet connection:

Windows Vista

®

NOTE: The following instructions are
applicable for the Windows default view, so
they may not apply if you set your computer
to the Windows Classic view.

Save and close any open files, and exit any 1.
open programs.

Click 2. Start → Control Panel.

Click 3. Network and Internet→ Network and

Sharing Center→ Set up a connection or
network→ Connect to the Internet.

The Connect to the Internet window appears.

NOTE: If you do not know which type of

connection to select, click Help me choose
or contact your ISP.

Follow the instructions on the screen and 4.
use the setup information provided by your
ISP to complete the setup.

Windows® 7

Save and close any open files, and exit any 1.
open programs.

Click 2. Start → Control Panel.

Click 3. Network and Sharing Center→ Set up

a new connection or network→ Connect to
the Internet.

The Connect to the Internet window appears.

NOTE: If you do not know which type of

connection to select, click Help me choose
or contact your ISP.

Follow the instructions on the screen and 4.
use the setup information provided by your
ISP to complete the setup.

Setting Up Your Inspiron Laptop

15

Using Your Inspiron Laptop

1 2

3

4

This section provides information about the features available on your Inspiron™ laptop.

INSPIRON

Right Side Features

16

Using Your Inspiron Laptop

1

ExpressCard slot — Supports one 34 mm wide ExpressCard that can provide support for

additional memory, wired and wireless communications, multimedia, and security features.

NOTE: Your computer ships with a plastic blank installed in the ExpressCard slot. Blanks
protect unused slots from dust and other particles. Save the blank for use when no
ExpressCard is installed in the slot; blanks from other computers may not fit your computer.

2

Optical drive — Plays or records CDs and DVDs. Ensure that the side with print or writing is

facing upward when placing discs on the optical drive tray.

3

Eject button — Ejects the optical drive tray when pressed.

4

USB 2.0 connector — Connects to USB devices, such as a mouse, keyboard, printer,

external drive, or MP3 player.

17

Using Your Inspiron Laptop

1 2 3

4 5

Left Side Features

18

Using Your Inspiron Laptop

1

Security cable slot — Attaches a commercially available security cable to the computer.

NOTE: Before you buy a security cable, ensure that it works with the security cable slot on

your computer.

2

AC adapter connector — Connects to an AC adapter to power the computer and charge

the battery.

3

USB 2.0 connectors (2) — Connects to USB devices, such as a mouse, keyboard, printer,

external drive, or MP3 player.

4

VGA connector — Connects to a monitor or projector.

5

Network connector — Connects your computer to a network or a broadband device if

you are using a wired network.

19

Using Your Inspiron Laptop

1

2

3

4

5

Front Side Features

20

Using Your Inspiron Laptop

1

Power/Battery indicator light — The light indicates the following states when the

computer is powered using either the AC adapter or the battery.

Indicator light status Computer state(s) Battery charge level

AC adapter

Battery

NOTE: The battery is charging when the computer is powered using an AC adapter.

2

Analog microphone — If you do not have the optional built-in camera with dual microphones,

this single microphone is used for conferencing and chat.

3

Audio out/Headphone connector — Connects to a pair of headphones or to a powered

speaker or sound system.

Solid white on

off/hibernate

Breathing white standby charging

off off/hibernate >90%

Solid white on >10%

Breathing white standby >10%

Solid amber on/standby <10%

off off/hibernate n/a

charging
<90%

21

Using Your Inspiron Laptop

4

Audio in/Microphone connector — Connects to a microphone or input signal for use

with audio programs.

5

and share digital photos, music, videos, and documents stored on the following digital media
cards:

Secure Digital (SD) memory card• Memory Stick•

Secure Digital High Capacity (SDHC) card• Memory Stick PRO•

Multi Media Card (MMC)• xD-Picture Card (type - M and type - H)•

MMC+•

NOTE: Your computer ships with a plastic blank installed in the media card slot. Blanks protect
unused slots from dust and other particles. Save the blank for use when no media card is
installed in the slot. Blanks from other computers may not fit your computer.

7-in-1 Media Card Reader — Provides a fast and convenient way to view

22

Using Your Inspiron Laptop

23

Using Your Inspiron Laptop

2 31

Computer Base Features

24

Using Your Inspiron Laptop

1

Keyboard — For more information on keyboard, see the
drive or at support.dell.com/manuals.

2

Touch pad buttons (2) — Provide left- and right-click functions like those on a mouse.

3

Touch pad — Provides the functionality of a mouse to move the cursor, drag or move selected

items, and left-click by tapping the surface. It supports the Scroll and Zoom features. For more
information, see “Touch Pad Gestures” on page 26.

Dell Technology Guide

on your hard

25

Using Your Inspiron Laptop

Touch Pad Gestures

Scroll

Allows you to scroll through content. The scroll
feature includes:

Traditional Scroll – Allows you to scroll up and
down, or right and left.

To scroll up and down:

Move a finger up or down in the
vertical scroll zone (extreme
right of the touch pad).

To scroll right and left:

Move a finger right or left in the
horizontal scroll zone (extreme
bottom of the touch pad).

26

Circular Scroll – Allows you to scroll up and
down, or right and left.

To scroll up and down:

Move a finger in the vertical
scroll zone (extreme right of
the touch pad), in a counter
clockwise circular motion to
scroll up or clockwise circular
motion to scroll down.

To scroll right and left:

Move a finger in the horizontal
scroll zone (extreme bottom of
the touch pad), in a clockwise
circular motion to scroll right
or counterclockwise circular
motion to scroll left.

Zoom

Allows you to increase or decrease the
magnification of the screen content. The
zoom feature includes:

One finger zoom – Allows you to zoom in or out.

To zoom in:

Move a finger up in the zoom
zone (extreme left of the touch
pad).

To zoom out:

Move a finger down in the
zoom zone (extreme left of the
touch pad).

Using Your Inspiron Laptop

27

Using Your Inspiron Laptop

Media Controls

The media control keys are located on the keyboard.

To use the media controls, press the required key. You can configure the media control keys using
the System Setup (BIOS) Utility or the Windows Mobility Center.

System Setup (BIOS) Utility –

Press <F2> during POST (Power On Self Test) to enter the System Setup (BIOS) utility.1.

In the 2. Function Key Behavior, select Multimedia Key First or Function Key First.

Multimedia Key First – This is the default option. Press any multimedia key to perform the
associated action. For function key, press <Fn> + the required function key.

Function Key First – Press any function key to perform the associated action.
For multimedia key, press <Fn> + the required multimedia key.

NOTE: Multimedia Key First option is active only in the operating system.

Windows Mobility Center –

Press < 1.

In the 2. Function Key Row, select Function Key or Multimedia Key.

28

> <X> to launch the Windows Mobility Center.

Using Your Inspiron Laptop

Mute the sound

Decrease the volume level Play the next track or chapter

Increase the volume level Eject the disc

Play the previous track or chapter

Play or pause

29

Using Your Inspiron Laptop

Using the Optical Drive

CAUTION: Do not press down on the disc tray when you open or close it. Keep the tray
closed when you are not using the drive.

CAUTION: Do not move the computer while playing or recording a disc.

The optical drive plays or records CDs and DVDs. Ensure that the side with print or writing is facing
upward when placing discs on the optical drive tray.

To place a disc in the optical drive:

Press the eject button on the optical drive. 1.

Pull out the tray.2.

Place the disc, label side up, in the center of the optical drive tray and snap the disc onto 3.
the spindle.

Push the tray back into the drive. 4.

30

1

3

4

2

1

disc

2

spindle

3

optical drive tray

4

eject button

Using Your Inspiron Laptop

31

Using Your Inspiron Laptop

1

4

3

5

2

Display Features

The display panel holds an optional camera and accompanying dual digital microphones.

32

Using Your Inspiron Laptop

1

Left digital array microphone (optional) — Provides high quality sound for video conferencing

and voice recording.

2

Camera activity indicator (optional) — Indicates if the camera is on or off. Based on

selections you made when purchasing your computer, your computer may or may not include
a camera.

3

Camera (optional) — Built-in camera for video capture, conferencing, and chat. Based on

selections you made when purchasing your computer, your computer may or may not include
a camera.

4

Right digital array microphone (optional) — Provides high quality sound for video

conferencing and voice recording.

5

Display — For more information about displays, see the Dell Technology Guide available on
your hard drive or at support.dell.com/manuals.

33

Using Your Inspiron Laptop

Removing and Replacing the Battery

WARNING: Before you begin any of the
procedures in this section, follow the
safety instructions that shipped with your
computer.

WARNING: Using an incompatible battery
may increase the risk of fire or explosion.
This computer should only use a battery
purchased from Dell. Do not use batteries
from other computers.

WARNING: Before removing the battery,
shut down the computer, and remove
external cables (including the AC adapter).

34

To remove the battery:

Turn off the computer and turn it over. 1.

Slide the battery release latch to the unlock 2.
position until it clicks into place.

Slide the battery out of the battery bay. 3.

To replace the battery:

Slide the battery into the battery bay until it
clicks into place.

1

2

3

1

battery

2

battery bay

3

battery release latch

Using Your Inspiron Laptop

35

Using Your Inspiron Laptop

Software Features

NOTE: For more information about the

features described in this section, see the

Dell Technology Guide

hard drive or at support.dell.com/manuals.

Productivity and Communication

You can use your computer to create
presentations, brochures, greeting cards, fliers,
and spreadsheets. You can also edit and view
digital photographs and images. Check your
purchase order for software installed on
your computer.

After connecting to the Internet, you can access
websites, setup an e-mail account, and upload
or download files.

36

available on your

Entertainment and Multimedia

You can use your computer to watch videos,
play games, listen to music and Internet radio
stations.

You can download or copy pictures and video files
from portable devices, such as digital cameras
and cell phones. Optional software applications
enable you to organize and create music and
video files that can be saved on portable
products such as MP3 players and handheld
entertainment devices, or played and viewed
directly on connected TVs, projectors, and home
theater equipment.

Using Your Inspiron Laptop

Customizing the Desktop

You can customize your desktop to change the
appearance, resolution, wallpaper, screensaver,
or other features of your desktop.

To customize your desktop:

Windows Vista

Right-click an open area of the desktop.1.

Click 2. Personalize, to open the Personalize
appearance and sounds window and learn
more about your customization options.

Windows® 7

Right-click an open area of the desktop.1.

Click 2. Personalize, to open the Change
the visuals and sounds on your computer
window and learn more about your
customization options.

®

Customizing Your Energy Settings

You can use the power options in your operating
system to configure the power settings on your
computer. The Microsoft Windows operating
system installed on your Dell computer provides
three default options:

Balanced/Dell Recommended• — Offers full
performance when you need it and saves
power during periods of inactivity.

Power saver• — Saves power on your
computer by reducing system performance
to maximize the life of the computer and by
reducing the amount of energy consumed by
your computer over its lifetime.

High performance• — Provides the highest
level of system performance on your
computer by adapting processor speed
to your activity and by maximizing system
performance.

37

Using Your Inspiron Laptop

Transferring Information to a New
Computer

To transfer information to a new computer:

Windows Vista

NOTE: The following instructions are
applicable for the Windows default view, so
they may not apply if you set your computer
to the Windows Classic view.

Click 1. Start → Control Panel→ System

and Maintenance→ Welcome Center→
Transfer files and settings.

If the User Account Control window appears,
click Continue.

Follow the instructions on the 2. Windows Easy
Transfer wizard.

Windows® 7

Click 1. Start → Control Panel.

In the search box, type 2. Transfer and then
click Transfer files from another computer.

Follow the instructions on the 3. Windows Easy
Transfer wizard.

38

®

Backing Up Your Data

It is recommended that you periodically back up
files and folders on your computer.

To back up files:

Windows Vista

Click 1. Start → Control Panel→ System
and Maintenance→ Backup and Restore
Center→ Backup files.

If the User Account Control window appears,
click Continue.

NOTE: Certain editions of Windows Vista
provide an option to back up your computer.

Follow the instructions on the 2. Back up Files
wizard.

Windows® 7

Click 1. Start → Control Panel→ System
and Security→ Backup and Restore.

Click 2. Set up backup....

Follow the instructions on the 3. Configure
Backup wizard.

®

Using Your Inspiron Laptop

Dell Dock

The Dell Dock is a group of icons that provides easy access to frequently-used applications, files,
and folders. You can personalize the Dock by:

Adding or removing icons•

Grouping related icons into categories•

Changing the color and location of the Dock•

Changing the behavior of the icons•

Add a Category

Right-click the Dock, click 1. Add→ Category.
The Add/Edit Category window is displayed.

Enter a title for the category in the 2. Title field.

Select an icon for the category from the 3.
Select an image: box.

Click 4. Save.

Add an Icon

Drag and drop the icon to the Dock or
a category.

Remove a Category or Icon

Right-click the category or icon on the Dock 1.
and click Delete shortcut or Delete category.

Follow the instructions on the screen.2.

Personalize the Dock

Right-click the Dock and click 1. Advanced

Setting....

Choose the desired option to personalize 2.
the Dock.

39

Solving Problems

This section provides troubleshooting

INSPIRON

information for your computer. If you cannot
solve your problem using the following
guidelines, see “Using Support Tools” on
page 47 or “Contacting Dell” on page 69.

Beep Codes

Your computer might emit a series of beeps
during start-up if there are errors or problems.
This series of beeps, called a beep code,
identifies a problem. Write down the beep code
and contact Dell (see “Contacting Dell” on
page 69).

WARNING: Only trained service personnel
should remove the computer cover. See
the Service Manual at support.dell.com/
manuals for advanced service instructions.

NOTE: To replace parts, see the

Manual

at support.dell.com/manuals.

40

Service

Beep Code Possible Problem

One Possible motherboard failure -

BIOS ROM checksum failure

Two No RAM detected

NOTE: If you installed or
replaced the memory module,
ensure that the memory module
is seated properly.

Three Possible motherboard failure -

Chipset error

Four RAM read/write failure

Five Real Time Clock failure

Six Video card or chip failure

Seven Processor failure

Eight Display failure

Solving Problems

Network Problems

Wireless Connections

If the wireless network connection is lost —

The wireless router is offline or wireless has
been disabled on the computer.

Check your wireless router to ensure it is •
powered on and connected to your data
source (cable modem or network hub).

Interference may be blocking or interrupting •
your wireless connection. Try moving the
computer closer to your wireless router.

Re-establish your connection to the •
wireless router (see “Setting Up a Wireless
Connection” on page 13).

Wired Connections

If the network connection is lost — The cable

is loose or damaged. Check the cable to ensure
it is plugged in and not damaged.

Power Problems

If the power light is off — The computer is

either turned off, is not receiving power, or in
hibernate state.

Press the power button. The computer •
resumes normal operation if it is off or in
hibernate state.

Reseat the power cable into both the •
power connector on the computer and the
electrical outlet.

If the AC adapter is plugged into a power •
strip, ensure that the power strip is plugged
into an electrical outlet and that the power
strip is turned on. Also temporarily bypass
power protection devices, power strips, and
power extension cables to verify that the
computer turns on properly.

41

Solving Problems

Ensure that the electrical outlet is working •
by testing it with another device, such as
a lamp.

Check the AC adapter cable connections. •
If the AC adapter has a light, ensure that the
light on the AC adapter is on.

If the power light is solid white and the
computer is not responding — The computer

is either turned off, in hibernate state or the
display may not be responding.

Press the power button. The computer •
resumes normal operation if it is off or in
hibernate state.

If the display is not responding, press the •
power button until the computer turns off
and then turn it back on.

If the problem persists, contact Dell (see •
“Contacting Dell” on page 69.)

42

If the power light is breathing white and the
computer is not responding — The computer

is in standby state or the display may not be
responding.

Press a key on the keyboard, move the •
connected mouse or a finger on the touch
pad, or press the power button to resume
normal operation.

If the display is not responding, press the •
power button until the computer turns off
and then turn it back on.

If the problem persists, contact Dell (see •
“Contacting Dell” on page 69).

If the power light is solid amber and the
computer is not responding — The computer is

in standby state with low battery or the display
may not be responding.

Connect the AC adapter to power the •
computer and charge the battery.

Solving Problems

Move the connected mouse or a finger on •
the touch pad to resume normal operation.

If the display is not responding, press the •
power button until the computer turns off
and then turn it back on.

If the problem persists, contact Dell (see •
“Contacting Dell” on page 69).

If you encounter interference that hinders
reception on your computer — An unwanted

signal is creating interference by interrupting or
blocking other signals. Some possible causes of
interference are:

Power, keyboard, and mouse extension •
cables.

Too many devices connected to a power strip.•

Multiple power strips connected to the same •
electrical outlet.

Memory Problems

If you receive an insufficient memory
message —

Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.

See the software documentation for •
minimum memory requirements.

Reseat the memory module(s) into the •
connector(s) (see the
support.dell.com/manuals for instructions.)

If the problem persists, contact Dell (see •
“Contacting Dell” on page 69).

If you experience other memory problems —

Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 49).

If the problem persists, contact Dell (see •
“Contacting Dell” on page 69).

Service Manual

at

43

Solving Problems

Lockups and Software Problems

If the computer does not start up — Ensure

that the power cable is firmly connected to the
computer and to the electrical outlet.

If a program stops responding —

End the program:

Press <Ctrl><Shift><Esc> simultaneously.1.

Click 2. Applications.

Select the program that is no longer 3.
responding.

Click 4. End Task.

44

If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.

NOTE: Software usually includes
installation instructions in its
documentation or on the CD.

If the computer stops responding or a solid blue
screen appears —

WARNING: You might lose data if you are
unable to perform an operating system
shutdown.

Solving Problems

If you are unable to get a response by pressing
a key on your keyboard or moving your mouse,
press the power button for at least 8 to 10 seconds
until the computer turns off and then restart your
computer.

If a program is designed for an earlier
Microsoft® Windows® operating
system —

Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a

program so that it runs in an environment similar
to an earlier version of Microsoft Windows
operating system environments.

Windows Vista

®

Click 1. Start → Control Panel→

Programs→ Use an older program with this
version of Windows.

In the welcome screen, click 2. Next.

Follow the instructions on the screen.3.

Windows® 7

Click 1. Start

In the search box, type 2. Use an older

program with this version of
Windows and press <Enter>

Follow the instructions on the 3. Program
Compatibility wizard.

45

Solving Problems

If you have other software problems —

Back up your files immediately.•

Use a virus-scanning program to check the •
hard drive or CDs.

Save and close any open files or programs •
and shut down your computer through the
Start menu.

Check the software documentation or •
contact the software manufacturer for
troubleshooting information:

Ensure that the program is compatible –
with the operating system installed on
your computer.

46

Ensure that your computer meets the –
minimum hardware requirements needed
to run the software. See the software
documentation for information.

Ensure that the program is installed and –
configured properly.

Verify that the device drivers do not –
conflict with the program.

If necessary, uninstall and then reinstall –
the program.

Using Support Tools

INSPIRON

Dell Support Center

The Dell Support Center helps you find
the service, support, and system-specific
information you need.

To launch the application, click the icon in the
taskbar.

The Dell Support Center home page displays
your computer’s model number, service tag,
express service code, and service contact
information.

The home page also provides links to access:

Self Help (Troubleshooting,
Security, System Performance,
Network/Internet, Backup/
Recovery, and Windows
operating system)

Alerts (technical support alerts
relevant to your computer)

Assistance from Dell (Technical
Support with DellConnect™,
Customer Service, Training and
Tutorials, How-To Help with
Dell on Call™, and Online Scan
with PC CheckUp)

About Your System (System
Documentation, Warranty
Information, System Information,
Upgrades & Accessories)

For more information about Dell Support Center
and available support tools, click the Services
tab at support.dell.com.

47

Using Support Tools

System Messages

If your computer has an issue or an error, it may
display a System Message that will help you identify
the cause and action needed to resolve the issue.

NOTE: If the message you received is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running
when the message appeared. Alternatively
you could see the Dell Technology
Guide available on your hard drive or at
support.dell.com/manuals or contact
Dell (see “Contacting Dell” on page 69
for assistance).

48

No boot device available — No bootable
partition on hard drive, the hard drive cable is
loose, or no bootable device exists.

If the hard drive is your boot device, ensure •
that the cables are connected and that the
drive is installed properly and partitioned as
a boot device.

Enter system setup and ensure that the boot •
sequence information is correct (see the Dell
Technology Guide available on your hard
drive or at support.dell.com/manuals).

No timer tick interrupt — A chip on the system
board might be malfunctioning or there might
me a system board failure (see “Contacting
Dell” on page 69 for assistance).

Using Support Tools

Hardware Troubleshooter

If a device is either not detected during
the operating system setup or is detected
but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the
incompatibility.

To start the Hardware Troubleshooter:

Click 1. Start → Help and Support.

Type 2. hardware troubleshooter in
the search field and press <Enter> to start
the search.

In the search results, select the option that 3.
best describes the problem and follow the
remaining troubleshooting steps.

Dell Diagnostics

If you experience a problem with your
computer, perform the checks in “Lockups and
Software Problems” on page 44 and run the
Dell Diagnostics before you contact Dell for
technical assistance.

NOTE: Dell Diagnostics works only on Dell
computers.

NOTE: The
is optional and may not ship with your
computer.

Ensure that the device that you want to test
displays in the system setup program and is
active. Press <F2> during POST (Power On Self
Test) to enter the System Setup (BIOS) utility.

Start the Dell Diagnostics from your hard drive
or from the

Drivers and Utilities

Drivers and Utilities

disc

disc.

49

Using Support Tools

Starting Dell Diagnostics From Your
Hard Drive

The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display
a screen image, contact Dell (see
“Contacting Dell” on page 69).

Ensure that the computer is connected to an 1.
electrical outlet that is known to be working
properly.

Turn on (or restart) your computer.2.

When the DELL3.
immediately. Select Diagnostics from the
boot menu and press <Enter>.
This may invoke the Pre-Boot System
Assessment (PSA) on your computer.

50

™

logo appears, press <F12>

NOTE: If you wait too long and the operating
system logo appears, continue to wait until
you see the Microsoft® Windows® desktop;
then, shut down your computer and try again.

NOTE: If you see a message stating that no
diagnostics utility partition has been found,
run the Dell Diagnostics from the

and Utilities

disc.

If PSA is invoked:

The PSA will start running the tests.a.

If the PSA completes successfully, the b.
following message is displayed: “No

problems have been found
with this system so far.
Do you want to run the
remaining memory tests? This
will take about 30 minutes
or more. Do you want to
continue? (Recommended).”

Drivers

Using Support Tools

If you are experiencing memory issues, c.
press <y>, otherwise press <n>.
The following message is displayed:
“Booting Dell Diagnostic

Utility Partition. Press any
key to continue.”

Press any key to go to the d. Choose An
Option window.

If PSA is not invoked:

Press any key to start the Dell Diagnostics
from the diagnostics utility partition on your
hard drive and to go to the Choose An Option
window.

Select the test you want to run.1.

If you encounter a problem during a test, 2.
a message with the error code and a
description of the problem will appear on
your screen. Write down the error code and
problem description and contact Dell (see
“Contacting Dell” on page 69).

NOTE: The Service Tag for your computer
is located at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.

When the tests complete, close the test 3.
screen to return to the Choose An Option
window.

To exit the Dell Diagnostics and to restart the 4.
computer, click Exit.

Starting Dell Diagnostics From the
Drivers and Utilities Disc

Insert the1.

Shut down and restart the computer. 2.
When the DELL logo appears, press <F12>
immediately.

Drivers and Utilities

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.

disc.

51

Using Support Tools

NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.

When the boot device list appears, highlight 3.
CD/DVD/CD-RW and press <Enter>.

Select the 4. Boot from CD-ROM option from
the menu that appears and press <Enter>.

Type 5. 1 to start the CD menu and press
<Enter> to proceed.

Select 6. Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version appropriate for
your computer.

Select the test you want to run.7.

52

If you encounter a problem during a test, 8.
a message with the error code and a
description of the problem will appear on
your screen. Write down the error code and
problem description and contact Dell (see
“Contacting Dell” on page 69).

NOTE: The Service Tag for your computer
is located at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.

When the tests complete, close the test 9.
screen to return to the Choose An Option
window.

To exit the Dell Diagnostics and to restart the 10.
computer, click Exit.

Remove the11.

Drivers and Utilities

disc.

Restoring Your Operating System

INSPIRON

You can restore your operating system in the
following ways:

System • Restore returns your computer to an
earlier operating state without affecting data
files. Use System Restore as the first solution
for restoring your operating system and
preserving data files.

Dell DataSafe Local Backup restores your •
hard drive to the operating state it was in
when you purchased your computer, without
erasing the data files. Use this option if
System Restore did not resolve your problem.

Dell • Factory Image Restore returns your hard
drive to the operating state it was in when
you purchased the computer. This procedure
permanently deletes all data on the hard
drive and removes any programs installed
after you received the computer. Use Dell
Factory Image Restore only if System
Restore did not resolve your operating
system problem.

If you received an Operating System disc •
with your computer, you can use it to restore
your operating system. However, using the
Operating System disc also deletes all data
on the hard drive. Use the Operating System
disc only if System Restore did not resolve
your operating system problem.

53

Restoring Your Operating System

System Restore

The Windows operating systems provide
a System Restore option which allows
you to return your computer to an earlier
operating state (without affecting data files) if
changes to the hardware, software, or other
system settings have left the computer in an
undesirable operating state. Any changes that
System Restore makes to your computer are
completely reversible.

CAUTION: Make regular backups of your
data files. System Restore does not monitor
your data files or recover them.

NOTE: The procedures in this document

were written for the Windows default view,
so they may not apply if you set your Dell™
computer to the Windows Classic view.

54

Starting System Restore

Click 1. Start .

In the 2. Start Search box, type System
Restore and press <Enter>.

NOTE: The User Account Control window
may appear. If you are an administrator on
the computer, click Continue; otherwise,
contact your administrator to continue the
desired action.

Click 3. Next and follow the instructions on the
screen.

In the event that System Restore did not resolve
the issue, you may undo the last system restore.

Restoring Your Operating System

Undoing the Last System Restore

NOTE: Before you undo the last system

restore, save and close all open files and
exit any open programs. Do not alter, open,
or delete any files or programs until the
system restoration is complete.

Click 1. Start .

In the 2. Start Search box, type System
Restore and press <Enter>.

Click 3. Undo my last restoration and click

Next.

Dell DataSafe Local Backup

NOTE: Dell DataSafe Local Backup may not

be available in all regions.

Dell DataSafe Local Backup is a backup
and recovery application that restores your
computer if you lose data due to a virus attack,
accidentally delete critical files or folders, or if
the hard drive crashes.

This application allows you to:

Restore files and folders•

Restore your hard drive to the operating •
state it was in when you purchased your
computer, without erasing the existing
personal files and data

55

Restoring Your Operating System

To schedule backups:

Double-click the Dell DataSafe Local icon 1.

on the taskbar.

Choose 2. Full System Backup to create and
schedule automatic backup of all the data in
your computer.

To restore data:

Turn off your computer.1.

Remove any recently added internal 2.
hardware and disconnect devices such as a
USB drive, printer, and so on.

NOTE: Do not disconnect the display,
keyboard, mouse, and the power cable.

Turn on your computer.3.

When the Dell logo appears, press <F8> 4.
several times to access the Advanced Boot
Options window.

56

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.

Select 5. Repair Your Computer.

Select 6. Dell Factory Image Recovery and
DataSafe Options and follow the instructions
on the screen.

NOTE: The restoration process might take
an hour or more depending on the size of
the data to be restored.

NOTE: For more information, see the
knowledge base article 353560 at
support.dell.com.

Restoring Your Operating System

Dell Factory Image Restore

CAUTION: Using Dell Factory Image
Restore permanently deletes all data on
the hard drive and removes any programs
or drivers installed after you received your
computer. If possible, back up the data
before using this option. Use Dell Factory
Image Restore only if System Restore did
not resolve your operating system problem.

NOTE: Dell Factory Image Restore may

not be available in certain countries or on
certain computers.

Use Dell Factory Image Restore only as the last
method to restore your operating system. This
option restores your hard drive to the operating
state it was in when you purchased the
computer. Any programs or files added

since you received your computer—including
data files—are permanently deleted from
the hard drive. Data files include documents,
spreadsheets, e-mail messages, digital photos,
music files, and so on. If possible, back up all
data before using Dell Factory Image Restore.

Turn on the computer. When the Dell logo 1.
appears, press <F8> several times to access
the Advanced Boot Options window.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.

Select 2. Repair Your Computer.

The 3. System Recovery Options window
appears.

57

Restoring Your Operating System

Select a keyboard layout and click 4. Next.

To access the recovery options, log on as 5.
a local user. To access the command prompt,
type administrator in the User name
field, then click OK.

Click 6. Dell Factory Image Restore. The Dell
Factory Image Restore welcome screen
appears.

NOTE: Depending upon your configuration,
you may need to select Dell Factory Tools,
then Dell Factory Image Restore.

58

Click 7. Next. The Confirm Data Deletion
screen appears.

NOTE: If you do not want to proceed with
Factory Image Restore, click Cancel.

Select the check box to confirm that you 8.
want to continue reformatting the hard drive
and restoring the system software to the
factory condition, then click Next.

The restore process begins and may take
five or more minutes to complete. A message
appears when the operating system and
factory-installed applications have been
restored to factory condition.

Click 9. Finish to restart the computer.

Restoring Your Operating System

Operating System Reinstallation

Before You Begin

If you are considering reinstalling the Windows
operating system to correct a problem with a
newly installed driver, first try using Windows
Device Driver Rollback.

To roll back a device driver:

Click 1. Start .

Right-click 2. Computer.

Click 3. Properties→ Device Manager.

Right-click the device for which the new 4.
driver was installed, and click Properties.

Click the 5. Drivers tab → Roll Back Driver.

If Device Driver Rollback does not resolve the
problem, then use System Restore to return your
operating system to the operating state it was in
before you installed the new device driver.

CAUTION: Before performing the
installation, back up all data files on your
primary hard drive. For conventional hard
drive configurations, the primary hard
drive is the first drive detected by the
computer.

59

Restoring Your Operating System

To reinstall Windows, you need the following:

Dell•

Operating System

Dell•

Drivers and Utilities

NOTE: The
contains drivers that were installed during
the assembly of the computer. Use the
Dell
required drivers. Depending on the region
from which you ordered your computer, or
whether you requested the disc, the Dell

Drivers and Utilities

Drivers and Utilities

Drivers and Utilities
System

disc may not ship with your

computer.

disc

disc

disc to load any

disc and

Operating

disc

60

Reinstalling Microsoft Windows

The reinstallation process can take 1 to 2 hours
to complete. After you reinstall the operating
system, you must also reinstall the device
drivers, virus protection program, and other
software.

Save and close any open files and exit any 1.
open programs.

Insert the 2.

Click 3. Exit if the Install Windows message
appears.

Restart the computer.4.

Operating System

disc.

When the DELL logo appears, press <F12> 5.
immediately.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.

NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.

When the boot device list appears, highlight 6.
CD/DVD/CD-RW Drive and press <Enter>.

Press any key to 7. Boot from CD-ROM.
Follow the instructions on the screen to
complete the installation.

Restoring Your Operating System

61

Getting Help

If you experience a problem with your computer,

INSPIRON

you can complete the following steps to
diagnose and troubleshoot the problem:

See “Solving Problems” on page 1. 40 for
information and procedures that pertain to
the problem your computer is experiencing.

See the 2.

Dell Technology Guide

available on your hard drive or at
support.dell.com/manuals for more
troubleshooting information.

See “Dell Diagnostics” on page 3. 49 for
procedures on how to run Dell Diagnostics.

Fill out the “Diagnostic Checklist” 4.
on page 68.

62

Use Dell’s extensive suite of online services 5.
available at Dell Support (support.dell.com)
for help with installation and troubleshooting
procedures. See “Online Services”
on page 64 for a more extensive list of Dell
Support online.

If the preceding steps have not resolved the 6.
problem, see “Before You Call” on page 67.

NOTE: Call Dell Support from a telephone
near or at the computer so that the support
staff can assist you with any necessary
procedures.

NOTE: Dell’s Express Service Code system
may not be available in all countries.

Getting Help

When prompted by Dell’s automated telephone
system, enter your Express Service Code to
route the call directly to the proper support
personnel. If you do not have an Express
Service Code, open the Dell Accessories folder,
double-click the Express Service Code icon, and
follow the directions.

NOTE: Some of the services are not
always available in all locations outside
the continental U.S. Call your local
Dell representative for information on
availability.

Technical Support and Customer Service

Dell’s support service is available to answer
your questions about Dell hardware. Our support
staff use computer-based diagnostics to provide
fast, accurate answers.

To contact Dell’s support service, see “Before
You Call” on page 67 and then see the contact
information for your region or go to

support.dell.com.

DellConnect

DellConnect™ is a simple online access tool that
allows a Dell service and support associate to
access your computer through a broadband
connection, diagnose your problem and repair it
all under your supervision. For more information,
go to www.dell.com/dellconnect.

63

Getting Help

Online Services

You can learn about Dell products and services
on the following websites:

www.dell.com•

www.dell.com/ap• (Asian/Pacific countries

only)

www.dell.com/jp• (Japan only)

www.euro.dell.com• (Europe only)

www.dell.com/la• (Latin American and

Caribbean countries)

www.dell.ca• (Canada only)

You can access Dell Support through the
following websites and e-mail addresses:

Dell Support websites

support.dell.com•

support.jp.dell.com• (Japan only)

support.euro.dell.com• (Europe only)

64

Dell Support e-mail addresses

[e-mail]•

[e-mail]•

[e-mail]• (Latin America and

Caribbean countries only)

[e-mail]• (Asian/Pacific
countries only)

Dell Marketing and Sales e-mail
addresses

[e-mail]• (Asian/Pacific

countries only)

[e-mail]• (Canada only)

Anonymous file transfer protocol (FTP)

ftp.dell.com•

Log in as user: anonymous, and use your
e-mail address as your password.

Getting Help

Automated Order-Status Service

To check on the status of any Dell products that
you have ordered, you can go to
support.dell.com, or you can call the automated
order-status service. A recording prompts you
for the information needed to locate and report
on your order. For the telephone number to call
your region, see “Contacting Dell” on page 69.

If you have a problem with your order, such as
missing parts, wrong parts, or incorrect billing,
contact Dell for customer assistance. Have your
invoice or packing slip handy when you call.
For the telephone number to call your region,
see “Contacting Dell” on page 69.

Product Information

If you need information about additional
products available from Dell, or if you would like
to place an order, visit the Dell website at
www.dell.com. For the telephone number to call
your region or to speak to a sales specialist, see
“Contacting Dell” on page 69.

65

Getting Help

Returning Items for Repair Under Warranty or for Credit

Prepare all items being returned, whether for
repair or credit, as follows:

NOTE: Before you return the product to
Dell, make sure to back up any data on
the hard drive(s) and on any other storage
device in the product. Remove any and
all confidential, proprietary and personal
information, as well as removable media,
such as CDs and PC Cards.
Dell is not responsible for any of your
confidential, proprietary or personal
information; lost or corrupted data; or
damaged or lost removable media that may
be included with your return.

Call Dell to obtain a Return Material 1.
Authorization Number, and write it clearly
and prominently on the outside of the box.
For the telephone number to call your region,
see “Contacting Dell” on page 69.

66

Include a copy of the invoice and a letter 2.
describing the reason for the return.

Include a copy of the Diagnostics Checklist (see 3.
“Diagnostic Checklist” on page 68), indicating
the tests that you have run and any error
messages reported by the Dell Diagnostics
(see “Dell Diagnostics” on page 49).

Include any accessories that belong with 4.
the item(s) being returned (power cables,
software, guides, and so on) if the return is
for credit.

Pack the equipment to be returned in the 5.
original (or equivalent) packing materials.

NOTE: You are responsible for paying
shipping expenses. You are also
responsible for insuring any product
returned, and you assume the risk of loss
during shipment to Dell. Collect On Delivery
(C.O.D.) packages are not accepted.

NOTE: Returns that are missing any of the
preceding requirements will be refused at
Dell’s receiving dock and returned to you.

Getting Help

1

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-

support telephone system direct your call more efficiently. You may also be asked for your
Service Tag.

Locating Your Service Tag

The Service Tag for your computer can be found on a label at the bottom of your computer.

1

Service Tag

67

Getting Help

Remember to fill out the following Diagnostic
Checklist. If possible, turn on your computer
before you call Dell for assistance and call from
a telephone at or near the computer. You may be
asked to type some commands at the keyboard,
relay detailed information during operations, or
try other troubleshooting steps possible only at
the computer itself. Ensure that the computer
documentation is available.

68

Diagnostic Checklist

Name:•

Date:•

Address:•

Phone number:•

Service Tag (bar code on the back or bottom •
of the computer):

Express Service Code:•

Return Material Authorization Number •
(if provided by Dell support technician):

Operating system and version:•

Devices:•

Expansion cards:•

Are you connected to a network? Yes /No•

Network, version, and network adapter:•

Programs and versions:•

Getting Help

See your operating system documentation
to determine the contents of the computer’s
start-up files. If the computer is connected to
a printer, print each file. Otherwise, record the
contents of each file before calling Dell.

Error message, beep code, or diagnostic •
code:

Description of problem and troubleshooting •
procedures you performed:

Contacting Dell

For customers in the United States, call
800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active
Internet connection, you can find contact
information on your purchase invoice,
packing slip, bill, or Dell product catalog.

Dell provides several online and telephone­based support and service options. Availability
varies by country and product, and some
services may not be available in your area.

To contact Dell for sales, technical support, or
customer service issues:

Visit 1. www.dell.com/contactdell.

Select your country or region. 2.

Select the appropriate service or support link 3.
based on your need.

Choose the method of contacting Dell that is 4.
convenient for you.

69

Finding More Information and Resources

If you need to: See:

INSPIRON

reinstall your operating system the

run a diagnostic program for your computer,
reinstall notebook system software, or update
drivers for your computer, and readme files

learn more about your operating system,
maintaining peripherals, Internet, Bluetooth®,
networking, and e-mail

upgrade your computer with new or additional
components, like a new hard drive

reinstall or replace a worn or defective part

70

Operating System

the

Drivers and Utilities

NOTE: Drivers and documentation updates
can be found at support.dell.com.

the

Dell Technology Guide

hard drive or at support.dell.com/manuals

the Service Manual at

support.dell.com/manuals

NOTE: In some countries, opening and

replacing parts of your computer may void
your warranty. Check your warranty and
return policies before working inside your
computer.

disc

disc

available on your

If you need to: See:

find safety best practices information for your
computer review Warranty information, Terms
and Conditions (U.S. only), Safety instructions,
Regulatory information, Ergonomics
information, and End User License Agreement

find your Service tag/Express Service Code—
You must use the service tag to identify your
computer on support.dell.com or to contact
technical support

find drivers and downloads

access technical support and product help

check on your order status for new purchases

find solutions and answers to common
questions

locate information for last-minute updates
about technical changes to your computer or
advanced technical-reference material for
technicians or experienced users

the safety and regulatory documents that
shipped with your computer and also see the
Regulatory Compliance Homepage at

www.dell.com/regulatory_compliance

the back or bottom of your computer

the Dell Support Center. To launch the Dell
Support Center, click the icon in the
taskbar.

support.dell.com

Finding More Information and Resources

71

Basic Specifications

This section provides information that you may need when setting up, updating drivers for, and

INSPIRON

upgrading your computer. For more detailed specifications, see the
at support.dell.com/manuals.

NOTE: Offerings may vary by region. For more information regarding the configuration of your
computer, click Start → Help and Support and select the option to view information about
your computer.

Comprehensive Specifications

Computer Model

Dell™ Inspiron™ 1546

Computer Information

Processor types AMD Turion™ X2 Ultra

Dual-Core
AMD Turion
AMD Athlon™ X2 Dual-Core
AMD Sempron

System chipset AMD RS780M/SB700

72

™

X2 Dual-Core

™

Memory

Memory type 800 MHz DDR2

SO-DIMM

Memory
configurations
possible

1 GB, 2 GB, 3 GB, 4 GB,
6 GB, and 8 GB

Basic Specications

Communications

Network adapter 10/100 Ethernet LAN on

system board

Wireless internal WLAN Mini-Card

with WiFi a/b/g/n;
Bluetooth® wireless
technology (optional)

Camera (Optional)

Pixel 1.3 megapixel

Video resolution 640 x 480 at 30 fps

(maximum)

Connectors

Audio one microphone-in

connector, one stereo
headphone/speaker
connector

Connectors

Mini-Card one half-size Mini-Card

slot

Network adapter one RJ45 connector

USB three four-pin USB

2.0-compliant connectors

Video one 15-hole connector

Display

Type (active­matrix TFT)

Dimensions:

Height 193.5 mm (7.62 inches)

Width 344.2 mm (13.55 inches)

Diagonal 394.1 mm (15.6 inches)

15.6-inch HD WLED with
TrueLife

73

Basic Specications

Battery

Type and dimensions:

9-cell “smart” lithium ion

Depth 76.7 mm (3.02 inches)

Height 20.0 mm (0.78 inches)

Width 221.0 mm (8.70 inches)

Weight 0.51 kg (1.12 lb)

Voltage 11.1 VDC

6-cell “smart” lithium ion

Depth 57.2 mm (2.25 inches)

Height 20.0 mm (0.78 inches)

Width 205.1 mm (8.07 inches)

Weight 0.35 kg (0.77 lb)

Voltage 11.1 VDC

74

Battery

Charge time
(approximate):

Operating time varies depending on

Coin-cell battery CR-2032

4 hours (when the
computer is turned off)

operating conditions

AC Adapter

NOTE: Use only AC adapters specified

for use with your computer. See the
safety information that shipped with your
computer.

Input voltage 100–240 VAC

Input current
(maximum)

Input frequency 50–60 Hz

Output power 90 W

1.5 A

Basic Specications

AC Adapter

Output current 4.62 A (continuous)

Rated output
voltage

Dimensions:

Height 16 mm (0.6 inches)

Width 70 mm (2.8 inches)

Length 147 mm (5.8 inches)

Weight (with
cables)

Temperature range

Operating 0° to 35°C

Storage –30° to 65°C

19.5 ± 1 VDC

0.345 kg (0.76 lb)

(32° to 95°F)

(–22° to 149°F)

Physical

Height 25.9 mm to 37.8 mm

(1.02 inches to 1.49 inches)

Width 373.5 mm (14.70 inches)

Depth 244.0 mm (9.60 inches)

Weight (with
6-cell battery)

configurable to less than

2.7 kg (6 lb)

Computer Environment

Temperature range:

Operating 0° to 35°C (32° to 95°F)

Storage –40° to 65°C (–40° to 149°F)

75

Basic Specications

Computer Environment

Relative humidity (maximum):

Operating 10% to 90%

(noncondensing)

Storage 5% to 95%

(noncondensing)

Maximum vibration (using a random-vibration
spectrum that simulates user environment):

Operating 0.66 GRMS

Non-Operating 1.3 GRMS

Maximum shock (for operating — measured
with Dell Diagnostics running on the hard drive
and a 2-ms half-sine pulse; for non-operating —
measured with the hard drive in head-parked
position and a 2-ms half-sine pulse):

Operating 110 G

Non-Operating 160 G

76

Computer Environment

Altitude (maximum):

Operating –15.2 to 3048 m

(–50 to 10,000 ft)

Storage –15.2 to 10,668 m

(–50 to 35,000 ft)

Airborne
contaminant
level

G2 or lower as defined by
ISA-S71.04-1985

Appendix

Macrovision Product Notice

This product incorporates copyright protection technology that is protected by method claims of
certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and
other rights owners. Use of this copyright protection technology must be authorized by Macrovision
Corporation, and is intended for home and other limited viewing uses only unless otherwise
authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

77

INSPIRON

Appendix

Information for NOM, or Official Mexican Standard (Only for Mexico)

The following information is provided in the device(s) described in this document in accordance
with the requirements of the Official Mexican Standard (NOM):

Importer:

Dell México S.A. de C.V.

Paseo de la Reforma 2620 – Flat 11°

Col. Lomas Altas

11950 México, D.F.

Regulatory
model number Voltage Frequency

P02F 100-240 VAC 50-60 Hz 1.5 A 19.5 ± 1 VDC 4.62 A

For details, read the safety information that shipped with your computer.

For additional safety best practices information, see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.

78

Electricity
consumption Output voltage

Output
intensity

Index

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A

AC adapter

size and weight 75

airflow, allowing 5

B

backups

creating 38

C

calling Dell 67

CDs, playing and creating 36

chipset 72

computer capabilities 36

computer, setting up 5

conserving energy 37

Contacting Dell online 69

customer service 63

customizing

your desktop 37

your energy settings 37

D

damage, avoiding 5

data, backing up 38

DellConnect 63

Dell DataSafe Local Backup 55

Dell Diagnostics 49

Dell Factory Image Restore 53

Dell Support Center 47

Dell Support Website 64

79

Index

Dell Technology Guide

for further information 70

Diagnostic Checklist 68

drivers and downloads 71

DVDs, playing and creating 36

E

email addresses

for technical support 64

energy

conserving 37

F

finding more information 70

FTP login, anonymous 64

H

hardware problems

diagnosing 49

80

Hardware Troubleshooter 49

help

getting assistance and support 62

I

Internet connection 12

ISP

Internet Service Provider 12

M

memory problems

solving 43

memory support 72

N

network connection

fixing 41

Index

P

power strips, using 6

processor 72

products

information and purchasing 65

R

reinstalling Windows 60

resources, finding more 70

restoring factory image 57

S

setup, before you begin 5

shipping products

for return or repair 66

software features 36

software problems 44

specifications 72

support email addresses 64

support sites

worldwide 64

System Messages 48

System Restore 53

V

ventilation, ensuring 5

W

warranty returns 66

Windows

reinstalling 59

wired network connection 7

wireless network connection 13

81

0F2GGFA00

Printed in China.

Printed on recycled paper.

www.dell.com | support.dell.com