Dell E08J User Manual
Dell PowerVault MD3860f Storage Arrays
Owner's Manual
Regulatory Model: E08J Series
Regulatory Type: E08J001
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2015 - 02
Rev. A01
Contents
1 About your system................................................................................................ 6
Introduction...........................................................................................................................................6
Dell PowerVault Modular Disk Storage Manager ................................................................................ 6
Related Documentation........................................................................................................................6
Front-Panel Features ............................................................................................................................ 7
Front-Panel Indicators ......................................................................................................................... 8
Back-Panel Features............................................................................................................................10
Cooling Fan Module LED Indicator Codes......................................................................................... 11
Power Supply Module Features And Indicators ................................................................................ 12
Physical-Disk LED Indicators...............................................................................................................13
2 Controller Modules.............................................................................................15
RAID Controller Modules.................................................................................................................... 15
MD3860f Fibre Channel RAID Controller Module Features And Indicators..................................... 15
Host Channel LED Link Rate Indications...................................................................................... 16
SFP+ Transceivers Fibre Optic And SAS Cables............................................................................17
Expansion Controller Modules............................................................................................................18
MD3060e Expansion Module Features And Indicators................................................................18
RAID Controller Module—Additional Features...................................................................................19
Battery Backup Unit.......................................................................................................................19
Storage Array Thermal Shutdown.......................................................................................................19
System Password Reset...................................................................................................................... 20
3 Installing and removing system components............................................... 21
Recommended Tools..........................................................................................................................21
Removing And Installing The Front Bezel...........................................................................................21
Installing The Front Bezel..............................................................................................................21
Removing The Front Bezel............................................................................................................22
Service Action Allowed Indicator LED................................................................................................22
Physical-Disk Drawers........................................................................................................................ 22
Opening The Physical-Disk Drawer..............................................................................................23
Closing The Physical-Disk Drawer............................................................................................... 24
Removing The Physical-Disk Drawer........................................................................................... 24
Installing The Physical-Disk Drawer............................................................................................. 26
Physical Disks.......................................................................................................................................27
Physical Disk Installation Guidelines.............................................................................................27
Removing A Physical Disk From A Physical-Disk Carrier.............................................................27
Installing A Physical Disk In A Physical-Disk Carrier.................................................................... 29
Removing A Physical Disk From A Physical-Disk Drawer............................................................30
Installing A Physical Disk In A Physical-Disk Drawer....................................................................31
SAS Chain Cables.................................................................................................................................31
Removing The SAS Chain Cable(s)............................................................................................... 32
Installing The SAS Chain Cable(s)................................................................................................. 33
RAID Controller Modules....................................................................................................................34
Removing A RAID Controller Module Or Expansion Module......................................................34
Installing A RAID Controller Module Or Expansion Module........................................................ 35
Opening The RAID Controller Module.........................................................................................36
Closing The RAID Controller Module...........................................................................................36
Replacing The SFP+ Transceiver........................................................................................................ 37
RAID Controller Module Backup Battery Unit....................................................................................38
Removing The RAID Controller Module Backup Battery Unit.....................................................38
Installing The RAID Controller Module Backup Battery Unit.......................................................39
Power Supplies....................................................................................................................................39
Removing A Power Supply Module.............................................................................................. 39
Installing A Power Supply Module................................................................................................40
Cooling Fan Modules.......................................................................................................................... 41
Removing A Cooling Fan Module................................................................................................. 41
Installing A Cooling Fan Module...................................................................................................42
4 Troubleshooting your system..........................................................................43
Safety first—for you and your system.................................................................................................43
Troubleshooting Storage Array Startup Failure..................................................................................43
Troubleshooting Loss Of Communication........................................................................................ 43
Troubleshooting An SFP+ Transceiver...............................................................................................43
Troubleshooting External Connections.............................................................................................45
Troubleshooting Power Supply Modules...........................................................................................45
Troubleshooting Array Cooling Problems......................................................................................... 46
Troubleshooting Expansion Enclosure Management Modules........................................................ 46
If The EMM Status LED Is Solid Or Blinking Amber (2 Or 4 Times Per Sequence)..................... 46
If The Link Status LEDs Are Not Green......................................................................................... 47
Troubleshooting RAID Controller Modules........................................................................................47
If Both LEDs For Any Given FC IN Port Are Unlit..........................................................................47
Troubleshooting Physical Disks..........................................................................................................47
Troubleshooting Array And Expansion Enclosure Connections.......................................................48
Troubleshooting A Wet Storage Array............................................................................................... 48
Troubleshooting A Damaged Array....................................................................................................49
Controller Failure Conditions............................................................................................................. 49
Critical Conditions........................................................................................................................ 49
Noncritical Conditions..................................................................................................................49
Invalid Storage Array..................................................................................................................... 50
ECC Errors..................................................................................................................................... 50
PCI Errors.......................................................................................................................................50
5 Technical Specifications....................................................................................51
6 Getting help.........................................................................................................55
Locating your system service tag....................................................................................................... 55
Contacting Dell................................................................................................................................... 55
Documentation feedback...................................................................................................................55
1
About your system
Introduction
CAUTION: See the Safety, Environmental, and Regulatory Information document for important
safety information before following any procedures listed in this document.
The Dell PowerVault MD3860f RAID storage array (16 Gbps Fibre Channel) is a 4U rack-mounted system,
capable of accommodating up to sixty 3.5 inch or 2.5 inch physical disks. You can expand the number of
physical disks up to a maximum of 120 disks (180 disks with premium feature kit), by daisy-chaining your
storage enclosure with up to two MD3060e SAS based expansion enclosures.
NOTE: Your Dell MD Series Dense storage array supports two expansion enclosures (180 physical
disks) after you install the Additional Physical Disk Support Premium Feature. To order the
Additional Physical Disk Support Premium Feature key, got to dell.com/support.
This document familiarizes you with the functions of the Dell PowerVault MD Series storage array. The
document is organized according to the tasks that you must complete after receiving your storage array.
Dell PowerVault Modular Disk Storage Manager
Dell PowerVault Modular Disk Storage Manager (MD Storage Manager) is a graphical user interface (GUI)
application used to configure and manage one or more MD Series storage arrays. The MD Storage
Manager software is located on the MD Series resource DVD.
Related Documentation
WARNING: See the safety and regulatory information that shipped with your system. Warranty
information may be included within this document or as a separate document.
NOTE: For all PowerVault documentation, go to dell.com/powervaultmanuals and enter the
system Service Tag to get your system documentation.
NOTE: For all Dell OpenManage documents, go to dell.com/openmanagemanuals.
NOTE: For all storage controller documents, go to dell.com/storagecontrollermanuals.
• Dell PowerVault MD3460/3860i/3860f Series Storage Arrays Getting Started Guide — Provides an
overview of system features, setting up your system, and technical specifications. This document is
also shipped with your system.
• Dell PowerVault MD3860f Series Storage Arrays Owner’s Manual — Provides information about
system features and describes how to troubleshoot the system and install or replace system
components.
• Rack Installation Instructions — Describes how to install your system into a rack. This document is
also shipped with your rack solution.
6
• Dell PowerVault MD Series Storage Arrays Administrator's Guide — Provides information about
configuring and managing the system using the MDSM GUI.
• Dell PowerVault MD Series Storage Arrays CLI Guide — Provides information about configuring and
managing the system using the MDSM CLI.
• Dell PowerVault MD3860f Series Storage Arrays Deployment Guide — Provides information about
deploying the storage system in the SAN architecture.
• Dell PowerVault MD 34xx and 38xx Series Support Matrix — Provides information about the software
and hardware compatibility matrices for the storage array.
• For the full name of an abbreviation or acronym used in this document, see the Glossary at dell.com/
support/manuals.
• For Online Help Resource, navigate to dell.com/PVResources.
NOTE: For the latest documentation updates, check dell.com/support/manuals.
NOTE: When upgrading your system, it is recommended that you download and install the latest
BIOS, driver, and systems management firmware on your system from dell.com/support.
Front-Panel Features
Figure 1. Front-Panel Features
1. drawer (5) 2. drawer release latch (2 per drawer)
3. physical disk slot numbering 4. drawer indicator LEDs
5. front-panel indicators
7
Front-Panel Indicators
Figure 2. Front-Bezel Indicators
Figure 3. Front-Panel Indicators
8
Item Indicator Icon Description
1 Power-on indicator The power-on indicator lights green when at least
one power supply module is supplying power to
the storage enclosure.
2 Standby power indicator The standby power indicator lights green when the
system is in standby mode and the main power is
off.
3 System identification
indicator
4 Over temperature
indicator
5 Service action required
indicator (system)
6 Service action allowed
indicator (system)
The system identification indicator lights white and
helps locate a particular enclosure within a rack.
The over temperature indicator lights amber when
the temperature of the system has reached an
unsafe condition.
The Service action required indicator lights amber
when there is a fault in one of the components in
the system.
CAUTION: Remove the physical disk drawer
from the system only if the Service action
allowed indicator lights blue. Removing the
physical disk drawer from the system when
the Service action allowed indicator is off
may damage the system.
NOTE: The Service action allowed indicator
LED is not used in server attached
configurations.
Blue Indicates that you can safely
remove the physical disk
drawer from the system.
Off Indicates that you cannot
remove the physical disk
drawer from the system.
7 Service action required
indicator (drawer)
Amber Indicates that the cable is
attached and at least one
lane has a link up status, but
at least one lane has a link
down status.
Off Indicates that:
• No cable is attached.
• A cable is attached, and
all lanes have a link up
status.
• A cable is attached, and
all lanes have a link down
status.
9
Item Indicator Icon Description
8 Drive activity indicator
NOTE: The associated physical disk is
indicated by a number (0 to 11) that is
displayed above the drive activity indicator.
For example, for physical disk 2 on the
physical disk drawer, the drive activity
indicator has 2 displayed above the drive
activity indicator.
Green Indicates that power is on
and the physical disk is
operating normally.
Blinks green Indicates I/O activity for that
physical disk.
Off Indicates that there is no
power reaching the drive or
a drive is not installed.
Back-Panel Features
NOTE: The following illustration displays the Dell PowerVault MD3860f storage enclosure.
Figure 4. Back-Panel Features
1. cooling fan module (2) 2. power supply switch (2)
3. USB port 4. raid controller module (2)
5. power supply module (2)
10
Cooling Fan Module LED Indicator Codes
Figure 5. Cooling Fan Module Indicators
Item Indicator Icon Description
1 Power indicator The power indicator lights green when power to
the cooling fan module is available.
2 Service action required
indicator
3 Service action allowed
indicator
The Service action required indicator lights amber
when there is a fault in the cooling fan module.
CAUTION: Remove the cooling fan module
from the system only if the Service action
allowed indicator lights blue. Removing the
cooling fan module from the system when
the Service action allowed indicator is off
may damage the system.
NOTE: The Service action allowed indicator
LED is not used in server attached
configurations.
Blue Indicates that you can safely
remove the cooling fan
module from the system.
Off Indicates that you cannot
remove the cooling fan
module from the system.
11
Power Supply Module Features And Indicators
NOTE: Your storage array is shipped with two IEC C19 to C20 jumper cords. Connect the C19 plug
to the array's power supplies and the C20 plug to the power distribution unit (PDU) in the rack
cabinet.
Figure 6. Power Supply Module Features and Status Indicators
Item Indicator or Connector Icon Description
1 Power connector Connect the external power supply source to this
connector.
2 Power switch The power switch controls the power supply
output to the system.
3 Standby power indicator The standby power indicator lights green when the
system is in standby mode and the main power is
off.
4 DC power indicator
5 Service action allowed
indicator
Green Indicates that DC output
voltage is within the limit.
Off Indicates that DC output
voltage is not within the
limit.
CAUTION: Remove the power supply module
from the system only if the service action
allowed indicator lights blue. Removing the
power supply module from the system when
the service action allowed indicator is off
may damage the system.
Blue Indicates that you can safely
remove the power supply
module from the system.
12
Item Indicator or Connector Icon Description
Off Indicates that you cannot
remove the power supply
module from the system.
6 Service action required
indicator
7 AC power indicator
Physical-Disk LED Indicators
The service action required indicator lights amber
when there is a fault in the power supply module.
Green Indicates that AC output
voltage is within the limit.
Off Indicates that AC output
voltage is not within the
limit.
Figure 7. Physical-Disk LED Indicators
13
Item Indicator Icon Description
1 Service action allowed
indicator
2 Service action required
indicator
CAUTION: Remove the physical disk from
the system only if the service action allowed
indicator lights blue. Removing the physical
disk from the system when the service action
allowed indicator is off may damage the
system.
Blue Indicates that you can safely
remove the physical disk
from the system.
Off Indicates that you cannot
remove the physical disk
from the system.
The service action required indicator lights amber
when there is a fault in the physical disk.
14
2
Controller Modules
RAID Controller Modules
RAID controller modules provide high-performance, advanced virtual disk configuration, and faulttolerant disk subsystem management. Each RAID controller module contains 4 GB of mirrored cache for
high availability and is protected by a battery powered cache offload mechanism.
NOTE: 8 GB mirrored cache is an optional feature.
RAID controller modules provide the following data path and enclosure management functions:
• Monitoring and controlling enclosure environment elements (temperature, fans, power supplies, and
enclosure LEDs)
• Controlling access to the physical disks
• Communicating enclosure attributes and states to the host server and management station
MD3860f Fibre Channel RAID Controller Module Features And Indicators
Figure 8. MD3860f Fibre Channel RAID Controller Module Features and Indicators
Item Indicator, Button, or
Connector
1 Ethernet management
port
2 Reserved Ethernet port Reserved port.
Icon Description
Provides a 100/1000 Mbps Ethernet connection for outof-band management of the enclosure.
15
Item Indicator, Button, or
Connector
3 12 Gbps SAS IN port (2) Provides host-to-controller SAS connection.
4 USB port Reserved port.
5 Mini USB port Dell support only.
6 Password reset switch Pressing this switch resets the password.
7 SAS expansion port (2) Provides SAS OUT connection for cabling to a daisy
8 16 Gbps FC IN port (4) Provides host-to-controller SAS connection.
Icon Description
chained expansion enclosure. Port 0 expansion port is
recommended.
9 Seven segment display
sequence
10 System identification
indicator
11 Controller fault
indicator
12 Controller power
indicator
13 Cache active or cache
offload indicator
14 Battery fault indicator The battery fault indicator lights amber when battery
Displays status or error codes for the storage array.
The system identification indicator blinks blue when
system identification switch push-button on the
enclosure front panel is pressed.
The controller fault indicator lights amber when controller
fault is detected.
The controller power indicator lights green when
controller power is on.
The cache active or cache offload indicator lights green
when on-board controller memory contains data.
If AC power fails, this LED changes to indicate cache
offload status.
If the password reset function has successfully changed
the password, this LED flashes on and off briefly.
backup unit or battery has failed.
Host Channel LED Link Rate Indications
Above each FC port is a pair of LED indicators. The status of any FC port can be determined by applying
the condition of each LED pair.
Table 1. LED Status Indicators
LED 0 LED 1 Port Status
Off Off Link down
On Off 4 Gbps link
Off On 8 Gbps link
On On 16 Gbps link
16
SFP+ Transceivers Fibre Optic And SAS Cables
NOTE: Your small form-factor pluggable (SFP+) transceivers and cables may look different from the
ones shown below. The differences do not affect the performance of the SFP+ transceivers.
FC host connections may operate at 4 Gbps, 8 Gbps, or 16 Gbps. Ports for 16 Gbps Fibre Channel host
connections require SFP+ transceivers designed for this data rate. SFP+ transceivers that support other
data rates are incompatible.
WARNING: Do not disassemble or remove any part of a SFP+ transceiver due to the possibility of
being exposed to laser radiation.
Figure 9. Fibre Optic Cable Connection
1. FC IN slot (4) 2. SFP+ transceiver
3. fibre optic cable 4. gate
The RAID controller expansion ports support SAS expansion connections. The following figure shows a
SAS cable and an SFF-8088 connector.
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