Page 1
Dell™ PowerEdge™
R310 Systems
Hardware Owner’s
Manual
Regulatory Model: E07S Series
Regulatory Type: E07S002
Page 2
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;
Microsoft, Windows, Windows Server, and MS-DOS are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model: E07S Series
Regulatory Type: E07S002
March 2010 Rev. A00
Page 3
Contents
1 About Your System . . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators
. . . . . . . . . . 12
LCD Panel Features (Optional). . . . . . . . . . . . . . 14
Home Screen
Setup Menu
View Menu
Hard-Drive Status Indicators
Back-Panel Features and Indicators
Guidelines for Connecting External Devices
NIC Indicator Codes
Power Indicator Codes
Diagnostic Lights (Optional)
LCD Status Messages (Optional)
. . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . 17
. . . . . . . . . . . . . . 18
. . . . . . . . . . 19
. . . . . . 21
. . . . . . . . . . . . . . . . . . . 21
. . . . . . . . . . . . . . . . . 22
. . . . . . . . . . . . . . . 23
. . . . . . . . . . . . 25
Solving Problems Described by LCD Status
Messages (Optional)
. . . . . . . . . . . . . . . . 37
Removing LCD Status Messages
(Optional)
. . . . . . . . . . . . . . . . . . . . . . 37
System Messages
Warning Messages
. . . . . . . . . . . . . . . . . . . . 38
. . . . . . . . . . . . . . . . . . . 52
Contents 3
Page 4
Diagnostics Messages. . . . . . . . . . . . . . . . . . 52
Alert Messages
. . . . . . . . . . . . . . . . . . . . . 52
2 Using the System Setup Program and
UEFI Boot Manager
Choosing the System Boot Mode . . . . . . . . . . . . 53
Entering the System Setup Program
Responding to Error Messages
Using the System Setup Program Navigation
. . . . . . . . . . . . . . . . . . . . . . . . . 54
Keys
System Setup Options
Main Screen
Memory Settings Screen
Processor Settings Screen
SATA Settings Screen
Boot Settings Screen
Integrated Devices Screen
PCI IRQ Assignments Screen
Serial Communication Screen
Power Management Screen
System Security Screen
Exit Screen
. . . . . . . . . . . . . . . . . 53
. . . . . . . . . . . 54
. . . . . . . . . . . 54
. . . . . . . . . . . . . . . . . . 55
. . . . . . . . . . . . . . . . . . . . 55
. . . . . . . . . . . . . . 57
. . . . . . . . . . . . . 57
. . . . . . . . . . . . . . . . 58
. . . . . . . . . . . . . . . . 59
. . . . . . . . . . . . . 60
. . . . . . . . . . . . 61
. . . . . . . . . . . 61
. . . . . . . . . . . . 62
. . . . . . . . . . . . . . 63
. . . . . . . . . . . . . . . . . . . . . 65
4 Contents
Entering the UEFI Boot Manager
. . . . . . . . . . . . . 65
Using the UEFI Boot Manager Navigation
Keys
. . . . . . . . . . . . . . . . . . . . . . . . . 66
UEFI Boot Manager Screen
UEFI Boot Settings Screen
System Utilities Screen
. . . . . . . . . . . . . 66
. . . . . . . . . . . . . 67
. . . . . . . . . . . . . . . 67
System and Setup Password Features
. . . . . . . . . . 67
Page 5
Using the System Password . . . . . . . . . . . . 68
Using the Setup Password
. . . . . . . . . . . . . 70
Embedded System Management
. . . . . . . . . . . . 71
Baseboard Management Controller
Configuration
Entering the BMC Setup Module
iDRAC Configuration Utility
Entering the iDRAC Configuration Utility
. . . . . . . . . . . . . . . . . . . . . . . 72
. . . . . . . . . . 72
. . . . . . . . . . . . . . . 73
. . . . . . 73
3 Installing System Components . . . . . . . . 75
Recommended Tools. . . . . . . . . . . . . . . . . . . 75
Inside the System
Front Bezel (Optional)
Opening and Closing the System
Opening the System
Closing the System
Optical Drive (Optional)
Removing an Optical Drive
Installing an Optical Drive
. . . . . . . . . . . . . . . . . . . . 75
. . . . . . . . . . . . . . . . . . 77
. . . . . . . . . . . . 78
. . . . . . . . . . . . . . . . 78
. . . . . . . . . . . . . . . . . 79
. . . . . . . . . . . . . . . . . 80
. . . . . . . . . . . . . 80
. . . . . . . . . . . . . 82
Hard Drives
. . . . . . . . . . . . . . . . . . . . . . . . 83
Removing a Drive Blank
Installing a Drive Blank
Removing a Hard-Drive Carrier
Installing a Hard-Drive Carrier
Removing a Hard Drive From a
Hard-Drive Carrier
Installing a Hard Drive Into a
Hard-Drive Carrier
. . . . . . . . . . . . . . 83
. . . . . . . . . . . . . . . 84
. . . . . . . . . . . 84
. . . . . . . . . . . 86
. . . . . . . . . . . . . . . . . 86
. . . . . . . . . . . . . . . . . 88
Contents 5
Page 6
Removing a Cabled Hard Drive . . . . . . . . . . . 88
Installing a Cabled Hard Drive
. . . . . . . . . . . 89
Removing a Hard Drive From a
Hard-Drive Bracket
. . . . . . . . . . . . . . . . . 91
Installing a Hard Drive Into a
Hard-Drive Bracket
. . . . . . . . . . . . . . . . . 91
Expansion Card
. . . . . . . . . . . . . . . . . . . . . . 92
Expansion Card Installation Guidelines
Installing an Expansion Card
Removing an Expansion Card
Expansion-Card Riser
. . . . . . . . . . . . . . . . . . 97
Removing an Expansion-Card Riser
Installing an Expansion-Card Riser
Internal USB Memory Key
Cooling Shroud
. . . . . . . . . . . . . . . . . . . . . 101
. . . . . . . . . . . . . . . . 99
Removing the Cooling Shroud
Installing the Cooling Shroud
Integrated Storage Controller Card
Removing the Integrated Storage
Controller Card
. . . . . . . . . . . . . . . . . . 103
Installing the Integrated Storage
Controller Card
System Memory
. . . . . . . . . . . . . . . . . . 105
. . . . . . . . . . . . . . . . . . . . 106
General Memory Module Installation
Guidelines
Mode-Specific Guidelines
Installing Memory Modules
. . . . . . . . . . . . . . . . . . . . . 106
. . . . . . . . . . . . 106
. . . . . . . . . . . . 109
Removing Memory Modules
. . . . . . . 92
. . . . . . . . . . . . 94
. . . . . . . . . . . . 96
. . . . . . . . 97
. . . . . . . . . 99
. . . . . . . . . . 101
. . . . . . . . . . . 102
. . . . . . . . . . 103
. . . . . . . . . . . 111
6 Contents
Cooling Fans
. . . . . . . . . . . . . . . . . . . . . . 112
Removing a Cooling Fan
. . . . . . . . . . . . . 112
Page 7
Installing a Cooling Fan . . . . . . . . . . . . . . . 113
iDRAC6 Express Card (Optional)
. . . . . . . . . . . . . 114
Installing an iDRAC6 Express Card
Removing an iDRAC6 Express Card
iDRAC6 Enterprise Card (Optional)
Installing an iDRAC6 Enterprise Card
Removing an iDRAC6 Enterprise Card
VFlash Media (Optional)
. . . . . . . . . . . . . . . . . 120
Installing a VFlash Media Card
Removing a VFlash Media Card
Processor
Power Supplies
. . . . . . . . . . . . . . . . . . . . . . . . 120
Removing a Processor
Installing a Processor
. . . . . . . . . . . . . . . . . . . . . 125
. . . . . . . . . . . . . . . 120
. . . . . . . . . . . . . . . 124
Removing a Redundant Power Supply
Installing a Redundant Power Supply
Removing the Power Supply Blank
Installing the Power Supply Blank
Removing a Non-Redundant Power
. . . . . . . . . . . . . . . . . . . . . . . . 128
Supply
Installing a Non-Redundant Power
. . . . . . . . . . . . . . . . . . . . . . . . 130
Supply
. . . . . . . . . 114
. . . . . . . . 116
. . . . . . . . . . . 117
. . . . . . . 117
. . . . . . . 119
. . . . . . . . . . . 120
. . . . . . . . . . 120
. . . . . . . 125
. . . . . . . 127
. . . . . . . . . 127
. . . . . . . . . 127
System Battery
Replacing the System Battery
Control Panel Assembly
. . . . . . . . . . . . . . . . . . . . . . 130
. . . . . . . . . . . 130
. . . . . . . . . . . . . . . . . 132
Removing the Control Panel Board Assembly
and the Control Panel Display Module
Installing the Control Panel Board Assembly
and the Control Panel Display Module
. . . . . . . 132
. . . . . . . 134
Contents 7
Page 8
SAS Backplane. . . . . . . . . . . . . . . . . . . . . 135
Removing the SAS Backplane
Installing the SAS Backplane
. . . . . . . . . . 135
. . . . . . . . . . . 137
Power Distribution Board
. . . . . . . . . . . . . . . 138
Removing the Power Distribution
. . . . . . . . . . . . . . . . . . . . . . . 138
Board
Replacing the Power Distribution
. . . . . . . . . . . . . . . . . . . . . . . 140
Board
System Board
Removing the System Board
Installing the System Board
. . . . . . . . . . . . . . . . . . . . . 141
. . . . . . . . . . . 141
. . . . . . . . . . . . 143
4 Troubleshooting Your System . . . . . . . . 145
Safety First—For You and Your System . . . . . . . . 145
Troubleshooting System Startup Failure
Troubleshooting External Connections
Troubleshooting the Video Subsystem
Troubleshooting a USB Device
Troubleshooting a Serial I/O Device
. . . . . . . . 145
. . . . . . . . 145
. . . . . . . . . 146
. . . . . . . . . . . . 146
. . . . . . . . . . 147
8 Contents
Troubleshooting a NIC
Troubleshooting a Wet System
Troubleshooting a Damaged System
Troubleshooting the System Battery
Troubleshooting Power Supply
. . . . . . . . . . . . . . . . . 147
. . . . . . . . . . . . . 148
. . . . . . . . . . 149
. . . . . . . . . . 150
. . . . . . . . . . . . 151
Troubleshooting System Cooling Problems
. . . . . . 151
Page 9
Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 152
Troubleshooting System Memory
Troubleshooting an Internal USB Key
Troubleshooting an Optical Drive
Troubleshooting a Tape Backup Unit
Troubleshooting a Hard Drive
Troubleshooting an Expansion Card
. . . . . . . . . . . . 153
. . . . . . . . . . 155
. . . . . . . . . . . . 156
. . . . . . . . . . 157
. . . . . . . . . . . . . . 158
. . . . . . . . . . . 159
Troubleshooting the Processor . . . . . . . . . . . . . 160
5 Running the System Diagnostics . . . . . . 161
Using Online Diagnostics . . . . . . . . . . . . . . . . 161
Embedded System Diagnostics Features
When to Use the Embedded System
Diagnostics
. . . . . . . . . . . . . . . . . . . . . . . 162
Running the Embedded System Diagnostics
. . . . . . . . 161
. . . . . . 162
System Diagnostics Testing Options
Using the Custom Test Options
Selecting Devices for Testing
Selecting Diagnostics Options
Viewing Information and Results
. . . . . . . . . . 162
. . . . . . . . . . . . . 163
. . . . . . . . . . . 163
. . . . . . . . . . . 163
. . . . . . . . . . 163
6 Jumpers and Connectors . . . . . . . . . . . 165
System Board Jumpers . . . . . . . . . . . . . . . . . 165
Contents 9
Page 10
System Board Connectors . . . . . . . . . . . . . . . 166
Disabling a Forgotten Password
. . . . . . . . . . . . 168
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 169
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 169
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
10 Contents
Page 11
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup
Program and UEFI Boot Manager" on page 53.
<F10> Enters System Services, which opens the Unified Server Configurator.
The Unified Server Configurator allows you to access utilities such as
embedded system diagnostics. For more information, see the Unified
Server Configurator documentation at support.dell.com/manuals.
<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager,
depending on the system’s boot configuration. See "Using the System
Setup Program and UEFI Boot Manager" on page 53.
<F12> Starts PXE boot.
<Ctrl><E> Enters the Baseboard Management Controller (BMC) or iDRAC
Configuration Utility, which allows access to the System Event Log
(SEL) and configuration of remote access to the system. For more
information, see the BMC or iDRAC user documentation at
support.dell.com/manuals.
<Ctrl><C> Enters the SAS Configuration Utility. For more information, see your
SAS adapter documentation at support.dell.com/manuals.
<Ctrl><R> Enters the RAID configuration utility. For more information, see the
documentation for your SAS RAID card at
support.dell.com/manuals.
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your integrated NIC at
support.dell.com/manuals.
About Your System 11
Page 12
Front-Panel Features and Indicators
21 3
EST
1234
1
2
3
4
5
8
9
10
7
116
NOTE: Depending on the configuration, your system may have an LCD panel or LED
diagnostic indicators. The illustration in this section shows a system with an LCD
panel.
Figure 1-1. Front-Panel Features and Indicators
Item Indicator, Button, or
Icon Description
Connector
1 Power-on indicator,
power button
The power-on indicator lights when the
system power is on.
The power button controls the
DC power supply output to the system.
When the optional system bezel is
installed, the power button is not
accessible.
NOTE: When powering on the system,
the video monitor can take from several
seconds to over 2 minutes to display an
image, depending on the amount of
memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.
NOTE: To force an ungraceful shutdown,
press and hold the power button for
five seconds.
12 About Your System
Page 13
Item Indicator, Button, or
Connector
2 NMI button Used to troubleshoot software and
3 Video connector Connects a monitor to the system.
Icon Description
device driver errors when using certain
operating systems. This button can be
pressed using the end of a paper clip.
Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.
4 Hard-drive activity
indicator
5 LED or LCD panel
Lights up when the hard drive is in use.
NOTE: Depending on the configuration,
your system may have either LED
diagnostic indicators or an LCD panel.
LED panel: The four diagnostic
indicator lights display error codes
during system startup. See "Diagnostic
Lights (Optional)" on page 23.
LCD panel: Provides system ID, status
information, and system error messages.
For more information on the LCD
panel, see "LCD Panel Features
(Optional)" on page 14.
NOTE: If the system is connected to
AC power and an error has been
detected, the LCD lights amber
regardless of whether the system
has been powered on.
About Your System 13
Page 14
Item Indicator, Button, or
Connector
6 system identification
button
7 System status
indicator
8 USB connectors (2) Connect USB devices to the system. The
9 Hard drives (4) Up to four 2.5-inch in 3.5-inch HDD
10 System identification
panel
11 Optical drive
(optional)
Icon Description
Turns the system ID modes on and off.
The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the LCD
panel on the front and the system status
indicator on the chassis back panel light
blue until one of the buttons is pushed
again.
Lights blue during normal system
operation. Lights amber when the
system needs attention due to a
problem.
ports are USB 2.0-compliant.
hot-swappable carrier or up to four 3.5inch cabled/hot-swappable hard drives.
A slide-out panel for system information
including the Express Service tag,
embedded NIC MAC address, and
iDRAC6 Enterprise card MAC address.
One optional slim-line SATA
DVD-ROM drive or DVD+/-RW drive.
NOTE: DVD devices are data only.
LCD Panel Features (Optional)
The system's LCD panel provides system information and status and error
messages to signify when the system is operating correctly or when the system
needs attention. See "LCD Status Messages (Optional)" on page 25 for
information on specific status codes.
The LCD backlight lights blue during normal operating conditions and lights
amber to indicate an error condition. When the system is in standby mode,
the LCD backlight switches off after five minutes of inactivity, and can be
14 About Your System
Page 15
turned on by pressing the Select button on the LCD panel. The LCD
1
2
4
3
backlight remains off if LCD messaging is turned off through the BMC or
iDRAC utility, the LCD panel, or other tools.
Figure 1-2. LCD Panel Features
Item Buttons Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the
cursor.
3 Right Moves the cursor forward in one-step
increments.
During message scrolling:
• Press once to increase scrolling speed.
• Press again to stop.
• Press again to return to default scrolling.
• Press again to repeat the cycle.
4 System ID Turns the system ID mode on (LCD panel
flashes blue) and off.
Press quickly to toggle the system ID on and
off. If the system hangs during POST, press and
hold the system ID button for more than
five seconds to enter BIOS Progress mode.
About Your System 15
Page 16
Home Screen
The Home screen displays user-configurable information about the system.
This screen is displayed during normal system operation when there are no
status messages or errors present. When the system is in standby mode,
the LCD backlight turns off after five minutes of inactivity if there are
no error messages. Press one of the three navigation buttons (Select, Left,
or Right) to view the Home screen.
To navigate to the Home screen from another menu, continue to select the
up arrow until the Home icon is displayed, and then select the
Home icon.
Setup Menu
Option Description
BMC or DRAC
NOTE: If an iDRAC6 Express
card is installed on the
system, the BMC option is
replaced by DRAC.
Set error Select SEL to display LCD error messages in a format
Set home Select the default information to be displayed on the
Select DHCP or Static IP to configure the network
mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS to
enable DNS and to view domain addresses. Two separate
DNS entries are available.
that matches the IPMI description in the SEL. This can
be useful when trying to match an LCD message with an
SEL entry.
Select Simple to display LCD error messages in a more
user-friendly description. See "LCD Panel Features
(Optional)" on page 14 for a list of messages in this
format.
LCD Home screen. See "View Menu" on page 17 to see
the options and option items that can be selected to
display by default on the Home screen.
16 About Your System
Page 17
View Menu
Option Description
BMC IP or DRAC IP
NOTE: If an iDRAC6 Express
card is installed on the
system, the BMC IP option is
replaced by DRAC IP.
MAC Displays the MAC addresses for DRAC, iSCSIn, or NETn.
Name Displays the name of the Host, Model, or User String for
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or
Temperature Displays the temperature of the system in Celsius or
Displays the IPv4 or IPv6 addresses for the optional
iDRAC6. Addresses include DNS (Primary and Secondary),
Gateway, IP, and Subnet (IPv6 does not have Subnet).
NOTE: BMC IP supports only IPv4 addresses.
NOTE: If the iDRAC6 Express card is not installed on the
system, the MAC option displays the MAC addresses for
BMC, iSCSIn, or NETn.
the system.
Watts. The display format can be configured in the Set
home submenu of the Setup menu. See "Setup Menu" on
page 16.
Fahrenheit. The display format can be configured in the
Set home submenu of the Setup menu. See "Setup
Menu" on page 16.
About Your System 17
Page 18
Hard-Drive Status Indicators
2
1
Figure 1-3. Hard-Drive Indicators
1 drive-status indicator (green
and amber)
Drive-Status Indicator Pattern (RAID Only) Condition
Blinks green two times per second Identify drive/preparing for removal
Off Drive ready for insertion or removal
Blinks green, amber, and off Drive predicted failure
Blinks amber four times per second Drive failed
Blinks green slowly Drive rebuilding
Steady green Drive online
18 About Your System
2 drive-activity indicator (green)
NOTE: The drive status indicator remains
off until all hard drives are initialized after
system power is applied. Drives are not
ready for insertion or removal during this
time.
Page 19
Drive-Status Indicator Pattern (RAID Only) Condition
Gb 1
Gb 2
2
1
1
2
3
4
7
8
9
10
11
12
5 6
Blinks green three seconds, amber three
Rebuild aborted
seconds, and off six seconds.
Back-Panel Features and Indicators
Figure 1-4 shows the controls, indicators, and connectors located on the
system's back panel.
Figure 1-4. Back-Panel Features and Indicators
Item Indicator, Button, or
Icon Description
Connector
1 VFlash media slot
(optional)
Connects an external SD memory card
for the optional iDRAC6 Enterprise
card.
2 iDRAC6 Enterprise
port (optional)
Dedicated management port for the
optional iDRAC6 Enterprise card.
3 Serial connector Connects a serial device to the system.
4 Video connector Connects a VGA display to the system.
5 USB connectors (2) Connect USB devices to the system.
The ports are USB 2.0-compliant.
6 Ethernet connectors
(2)
Embedded 10/100/1000 NIC
connectors.
7 PCIe slots (2) PCI Express (generation 2) expansion
slot (full-height, half-length).
About Your System 19
Page 20
Item Indicator, Button, or
Connector
8 Active ID CMA
connector
9 System status indicator Lights blue during normal
10 System identification
button
11 Power supply 1 (PS1) 400 W (redundant power supply).
12 Power supply 2 (PS2) 400 W (redundant power supply).
Icon Description
Connector for attaching a system
indicator extension cable that is used
on a cable management arm.
system operation.
Both the systems management software
and the identification buttons located
on the front and back of the system can
cause the indicator to flash blue to
identify a particular system.
Lights amber when the system needs
attention due to a problem.
Turns the system ID modes on and off.
The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the
LCD panel on the front and the system
status indicator on the chassis back
panel light blue until one of the
buttons is pushed again.
20 About Your System
Page 21
Guidelines for Connecting External Devices
1
2
• Turn off power to the system and external devices before attaching a new
external device. Turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).
• Ensure that the appropriate driver for the attached device has been
installed on the system.
• If necessary to enable ports on your system, use the System Setup program.
ee "Entering the System Setup Program
S
" on page 54
.
NIC Indicator Codes
Figure 1-5. NIC Indicator Codes
1 link indicator 2 activity indicator
Indicator Indicator Code
Link and activity
indicators are off
Link indicator is green The NIC is connected to a valid network link at 1000
Link indicator is amber The NIC is connected to a valid network link at 10/100
Activity indicator is green
blinking
The NIC is not connected to the network.
Mbps.
Mbps.
Network data is being sent or received.
About Your System 21
Page 22
Power Indicator Codes
1
The power supplies have an indicator that shows whether power is present or
whether a power fault has occurred.
• Not lit—AC power is not connected.
• Green—In standby mode, indicates that a valid AC source is connected to
the power supply, and that the power supply is operational. When the
system is on, it also indicates that the power supply is providing DC power
to the system.
• Amber—Indicates a problem with the power supply.
• Alternating green and amber—When hot-adding a power supply, this
indicates that the power supply is mismatched with the other power
supply (a high output power supply and an Energy Smart power supply are
installed in the same system). Replace the power supply that has the
flashing indicator with a power supply that matches the capacity of the
other installed power supply.
Figure 1-6. Power Supply Status Indicator
1 Power Supply Status LED
22 About Your System
Page 23
Diagnostic Lights (Optional)
The four diagnostic indicator lights on the system front panel display error
codes during system startup. Table 1-1 lists the causes and possible corrective
actions associated with these codes. A highlighted circle indicates the light is
on; a non-highlighted circle indicates the light is off.
Table 1-1. Diagnostic Indicator Code
Code Causes Corrective Action
The system is in a normal
off condition or a possible
pre-BIOS failure has
occurred.
The diagnostic lights are
not lit after the system
successfully boots to the
operating system.
The system is in a normal
operating condition after
POST.
BIOS checksum failure
detected; system is in
recovery mode.
Possible processor failure. See "Troubleshooting the
Plug the system into a working
electrical outlet and press the
power button.
Information only.
See "Getting Help" on page 169.
Processor" on page 160.
Memory failure. See "Troubleshooting System
Memory" on page 153.
Possible expansion card
failure.
Possible video failure. See "Getting Help" on page 169.
See "Troubleshooting an
Expansion Card" on page 159.
About Your System 23
Page 24
Code Causes Corrective Action
Hard drive failure. Ensure that the diskette drive and
hard drive are properly connected.
See "Hard Drives" on page 83 for
information on the drives
installed in your system.
Possible USB failure. See "Troubleshooting a USB
Device" on page 146.
No memory modules
detected.
System board failure. See "Getting Help" on page 169.
Memory configuration
error.
Possible system board
resource and/or system
board hardware failure.
Possible system resource
configuration error.
Other failure. Ensure that the optical drive and
See "Troubleshooting System
Memory" on page 153.
See "Troubleshooting System
Memory" on page 153.
See "Getting Help" on page 169.
See "Getting Help" on page 169.
hard drives are properly
connected. See "Troubleshooting
Your System" on page 145 for the
appropriate drive installed in your
system. If the problem persists,
see "Getting Help" on page 169.
24 About Your System
Page 25
LCD Status Messages (Optional)
The system's control panel LCD provides status messages to signify when the
system is operating correctly or when the system needs attention.
The LCD lights blue to indicate a normal operating condition, and lights
amber to indicate an error condition. The LCD scrolls a message that
includes a status code followed by descriptive text. The table that follows
provides a listing of LCD status messages and the probable cause for each
message. The LCD messages refer to events recorded in the System Event
Log (SEL). For information on the SEL and configuring system management
settings, see the systems management software documentation.
NOTE: If your system fails to boot, press the System ID button for at least five
seconds until an error code appears on the LCD. Record the code, then see "Getting
Help" on page 169.
Table 1-2. LCD Status Messages (Optional)
Code Text Causes Corrective Actions
N/A SYSTEM NAME A 62-character string that
can be defined by the user
in the System Setup
program.
The SYSTEM NAME is
displayed under the
following conditions:
• The system is
powered on.
• The power is off and
active errors are
displayed.
E1000 Failsafe
voltage error.
Contact
support.
Check the system event
log for critical failure
events.
This message is for
information only.
You can change the
system ID and name in
the System Setup
program. See "Using the
System Setup Program
and UEFI Boot Manager"
on page 53.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 169.
About Your System 25
Page 26
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
E1114 Ambient Temp
exceeds
allowed range.
E1116 Memory
disabled, temp
above range.
Power cycle
AC.
E1210 Motherboard
battery
failure. Check
battery.
E1211 RAID
Controller
battery
failure. Check
battery.
E1216 3.3V Regulator
failure.
Reseat PCIe
cards.
E1229 CPU # VCORE
Regulator
failure.
Reseat CPU.
Ambient temperature has
reached a point outside of
the allowed range.
Memory has exceeded
allowable temperature and
has been disabled to
prevent damage to the
components.
CMOS battery is missing
or the voltage is outside of
the allowable range.
RAID battery is either
missing, bad, or unable to
recharge due to thermal
issues.
3.3 V voltage regulator has
failed.
Specified processor
VCORE voltage regulator
has failed.
See "Troubleshooting
System Cooling
Problems" on page 151.
Remove AC power to the
system for 10 seconds and
restart the system.
See "Troubleshooting
System Cooling
Problems" on page 151.
If the problem persists,
see "Getting Help" on
page 169.
See "Troubleshooting the
System Battery" on
page 150.
Reseat the RAID battery
connector. See
"Troubleshooting System
Cooling Problems" on
page 151.
Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting an
Expansion Card" on
page 159.
Reseat the processor. See
"Troubleshooting the
Processor" on page 160.
If the problem persists,
see "Getting Help" on
page 169.
26 About Your System
Page 27
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
E122A CPU # VTT
Regulator
failure.
Reseat CPU.
Specified processor VTT
voltage regulator has
failed.
Reseat the processor. See
"Troubleshooting the
Processor" on page 160.
If the problem persists,
see "Getting Help" on
page 169.
E122C CPU Power
Fault. Power
cycle AC.
A power fault was
detected when powering
up the processor.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 169.
E122D Memory
Regulator #
Failed. Reseat
DIMMs.
E122E On-board
regulator
failed. Call
support.
One of the memory
regulators has failed.
One of the on-board
voltage regulators failed.
Reseat the memory
modules. See
"Troubleshooting System
Memory" on page 153.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 169.
E1310 Fan ## RPM
exceeding
range. Check
RPM of specified fan is
outside of the intended
operating range.
See "Troubleshooting
System Cooling
Problems" on page 151.
fan.
E1311 Fan module ##
RPM exceeding
range. Check
fan.
E1313 Fan redundancy
lost. Check
fans.
RPM of specified fan in
specified module is
outside of intended
operating range.
The system is no longer
fan redundant. Another
fan failure would put the
system at risk of
over-heating.
See "Troubleshooting
System Cooling
Problems" on page 151.
Check LCD for
additional scrolling
messages. See
"Troubleshooting a Fan"
on page 152.
About Your System 27
Page 28
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
E1410 Internal Error
detected.
Check "FRU X".
E1414 CPU # temp
exceeding
range. Check
CPU heatsink.
E1418 CPU # not
detected.
Check CPU is
seated
properly.
E141C Unsupported
CPU
configuration.
Check CPU or
BIOS revision.
E141F CPU # protocol
error. Power
cycle AC.
Specified processor has an
internal error. The error
may or may not have been
caused by the processor.
Specified processor is out
of acceptable temperature
range.
Specified processor is
missing or bad, and the
system is in an
unsupported
configuration.
Processor is in an
unsupported
configuration.
The system BIOS
has reported a processor
protocol error.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 169.
Ensure that the processor
heat sink is properly
installed. See
"Troubleshooting the
Processor" on page 160
and "Troubleshooting
System Cooling
Problems" on page 151.
Ensure that the specified
microprocessor is
properly installed. See
"Troubleshooting the
Processor" on page 160.
Ensure that your
processor matches and
conforms to the type
described in the processor
technical specifications
outlined in your system’s
Getting Started Guide.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 169.
28 About Your System
Page 29
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
E1420 CPU Bus parity
error. Power
cycle AC.
E1422 CPU # machine
check error.
Power
cycle AC.
E1610 Power Supply #
(### W)
missing.
Check power
supply.
E1614 Power Supply #
(### W) error.
Check power
supply.
E1618 Predictive
failure on
Power Supply #
(### W).
Check PSU.
E161C Power Supply #
(### W) lost
AC power.
Check PSU
cables.
The system BIOS has
reported a processor bus
parity error.
The system BIOS has
reported a machine
check error.
Specified power supply
was removed or is missing
from the system.
Specified power supply
has failed.
An over-temperature
condition or power supply
communication error has
caused the predictive
warning of an impending
power supply failure.
Specified power supply is
attached to the system,
but it has lost its
AC input.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 169.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 169.
See "Troubleshooting
Power Supply" on
page 151.
See "Troubleshooting
Power Supply" on
page 151.
See "Troubleshooting
Power Supply" on
page 151.
Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supply" on page 151.
About Your System 29
Page 30
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
E1620 Power Supply #
(### W) AC
power error.
Check PSU
cables.
E1624 Lost power
supply
redundancy.
Check PSU
cables.
E1626 Power Supply
Mismatch. PSU1
= ### W, PSU2
= ### W.
E1629 Power required
> PSU wattage.
Check PSU and
config.
E1710 I/O channel
check error.
Review & clear
SEL.
Specified power supply's
AC input is outside of the
allowable range.
The power supply
subsystem is no longer
redundant. If the
remaining power supply
fails, the system will
shut down.
The power supplies in
the system are not the
same wattage.
The system configuration
requires more power than
the power supplies can
provide, even with
throttling.
The system BIOS has
reported an I/O channel
check.
Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supply" on page 151.
See "Troubleshooting
Power Supply" on
page 151.
Ensure that power
supplies with matching
wattage are installed.
See the Technical
Specifications outlined in
your system’s Getting
Started Guide.
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.
If the problem persists,
see "Getting Help" on
page 169.
30 About Your System
Page 31
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
E1711 PCI parity
error on Bus
## Device ##
Function ##
The system BIOS has
reported a PCI parity
error on a component
that resides in PCI
configuration space at
bus ##, device ##,
Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting an
Expansion Card" on
page 159.
function ##.
PCI parity
error on Slot
#. Review &
clear SEL.
The system BIOS has
reported a PCI parity
error on a component
that resides in the
specified slot.
Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting an
Expansion Card" on
page 159.
E1712 PCI system
error on Bus
## Device ##
Function ##
The system BIOS has
reported a PCI system
error on a component
that resides in PCI
configuration space at
bus ##, device ##,
Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting an
Expansion Card" on
page 159.
function ##.
E1714 Unknown error.
Review & clear
SEL.
The system BIOS has
determined there has
been an error in the
system, but is unable to
determine its origin.
Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.
If the problem persists,
see "Getting Help" on
page 169.
E171F PCIe fatal
error on Bus
## Device ##
Function ##
The system BIOS has
reported a PCIe fatal
error on a component
that resides in PCI
configuration space at
bus ##, device ##,
Remove and reseat the
PCIe expansion cards.
If the problem persists,
see "Troubleshooting an
Expansion Card" on
page 159.
function ##.
About Your System 31
Page 32
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
E1810 Hard drive ##
fault. Review
& clear SEL.
E1812 Hard drive ##
removed. Check
drive.
E1920 iDRAC6 Upgrade
Failed.
E1A14 SAS cable A
failure. Check
connection.
E1A15 SAS cable B
failure. Check
connection.
E1A1D Control panel
USB cable not
detected.
Check cable.
E2010 Memory not
detected.
Inspect DIMMs.
E2011 Memory
configuration
failure.
Check DIMMs.
The specified hard drive
has experienced a fault.
The specified hard
drive has been removed
from the system.
optional iDRAC6
upgrade has failed.
SAS cable A is missing
or bad.
SAS cable B is missing
or bad.
USB cable to the control
panel is missing or bad.
No memory was detected
in the system.
Memory detected, but is
not configurable.
Error detected during
memory configuration.
See "Troubleshooting a
Hard Drive" on page 158.
Information only.
See "Getting Help" on
page 169.
Reseat the cable. If the
problem persists,
replace cable.
If the problem persists,
see "Getting Help" on
page 169.
Reseat the cable. If the
problem persists,
replace cable.
If the problem persists,
see "Getting Help" on
page 169.
Reseat the cable. If the
problem persists, replace
cable.
If the problem persists,
see "Getting Help" on
page 169.
Install memory or reseat
memory modules. See
"Troubleshooting System
Memory" on page 153.
See "Troubleshooting
System Memory" on
page 153.
32 About Your System
Page 33
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
E2012 Memory
configured but
unusable.
Check DIMMs.
E2013 BIOS unable to
shadow memory.
Check DIMMs.
E2014 CMOS RAM
failure. Power
cycle AC.
E2015 DMA Controller
failure. Power
cycle AC.
E2016 Interrupt
Controller
failure. Power
cycle AC.
E2017 Timer refresh
failure. Power
cycle AC.
Memory configured, but is
unusable.
The system BIOS failed to
copy its flash image into
memory.
CMOS failure. CMOS
RAM not functioning
properly.
DMA controller failure. Remove AC power to the
Interrupt controller
failure.
Timer refresh failure. Remove AC power to the
See "Troubleshooting
System Memory" on
page 153.
See "Troubleshooting
System Memory" on
page 153.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 169.
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 169.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 169.
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 169.
About Your System 33
Page 34
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
E2018 Programmable
Timer error.
Power cycle
AC.
E2019 Parity error.
Power cycle
AC.
E201A SuperIO
failure. Power
cycle AC.
E201B Keyboard
Controller
error. Power
cycle AC.
E201C SMI
initialization
failure. Power
cycle AC.
Programmable interval
timer error.
Parity error. Remove AC power to the
SIO failure. Remove AC power to the
Keyboard controller
failure.
System management
interrupt (SMI)
initialization failure.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 169.
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 169.
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 169.
Remove AC power to the
system for 10 seconds and
restart the system.If the
problem persists,
see "Getting Help" on
page 169.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 169.
34 About Your System
Page 35
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
E201D Shutdown test
failure. Power
cycle AC.
E201E POST memory
test failure.
Check DIMMs.
E2020 CPU
configuration
failure. Check
screen
message.
E2021 Incorrect
memory
configuration.
Review User
Guide.
E2022 General
failure
during POST.
Check screen
message.
E2110 Multibit Error
on DIMM ##.
Reseat DIMM.
BIOS shutdown test
failure.
BIOS POST memory test
failure.
Processor configuration
failure.
Incorrect memory
configuration.
General failure after video. Check screen for specific
The memory module in
slot “##” has had a
multi-bit error (MBE).
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help" on
page 169.
See "Troubleshooting
System Memory" on
page 153.
If the problem persists,
see "Getting Help" on
page 169.
Check screen for specific
error messages.
See "Troubleshooting the
Processor" on page 160.
Check screen for specific
error messages. See
"Troubleshooting System
Memory" on page 153.
error messages.
See "Troubleshooting
System Memory" on
page 153.
About Your System 35
Page 36
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
E2111 SBE log
disabled on
DIMM ##.
Reseat DIMM.
I1910 Intrusion
detected.
Check chassis
cover.
I1911 LCD Log Full.
Check SEL to
review all
Errors.
I1912 SEL full.
Review & clear
log.
I1920 iDRAC6 Upgrade
Successful.
W1228 RAID
Controller
battery
capacity <
24hr.
The system BIOS has
disabled memory
single-bit error (SBE)
logging and will not log
anymore SBEs until the
system is rebooted. “##”
represents the memory
module implicated by
the BIOS.
System cover has been
removed.
LCD overflow message.
A maximum of ten error
messages can display
sequentially on the LCD.
The eleventh message
instructs the user to check
the SEL for details on the
events.
The SEL is full of events
and is unable to log any
more.
optional iDRAC6 has
been upgraded
successfully.
Warns predictively that
the RAID battery has
less than 24 hours of
charge left.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Troubleshooting
System Memory" on
page 153.
Information only.
Check the SEL for details
on the events.
Remove AC power to the
system for 10 seconds or
clear the SEL.
Check the SEL for details
on the events, then clear
the SEL.
Information only.
Allow RAID battery to
charge to greater than
24 hours of
sustained charge.
If problem persists,
replace RAID battery.
See "Getting Help" on
page 169.
36 About Your System
Page 37
Table 1-2. LCD Status Messages (Optional) (continued)
Code Text Causes Corrective Actions
W1627 Power required
> PSU wattage.
Check PSU and
config.
W1628 Performance
degraded.
Check PSU and
system
configuration.
The system configuration
requires more power
than what the power
supply can provide.
The system configuration
requires more power
than what the power
supply can provide, but it
can boot if throttled.
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
NOTE: For the full name of an abbreviation or acronym used in this table, see the
Glossary at support.dell.com/manuals.
Solving Problems Described by LCD Status Messages (Optional)
The code and text on the LCD can often specify a very precise fault condition
that is easily corrected. For example, if the code E1418
appears, you know that a microprocessor is not installed in socket 1.
In contrast, you might be able to determine the problem if multiple related
errors occur. For example, if you receive a series of messages indicating
multiple voltage faults, you might determine that the problem is a failing
power supply.
CPU_1_Presence
Removing LCD Status Messages (Optional)
For faults associated with sensors, such as temperature, voltage, fans, and so
on, the LCD message is automatically removed when that sensor returns to a
normal state. For example, if temperature for a component goes out of range,
the LCD displays the fault; when the temperature returns to the acceptable
range, the message is removed from the LCD. For other faults, you must take
action to remove the message from the display:
About Your System 37
Page 38
• Clear the SEL—You can perform this task remotely, but you will lose the
event history for the system.
• Power cycle—Turn off the system and disconnect it from the electrical
outlet; wait approximately ten seconds, reconnect the power cable, and
restart the system.
Any of these actions will remove fault messages, and return the status
indicators and LCD colors to the normal state. Messages will reappear under
the following conditions:
• The sensor returns to a normal state but fails again, resulting in a new
SEL entry.
• The system is reset and new error events are detected.
• A failure is recorded from another source that maps to the same
display entry.
System Messages
System messages appear on the screen to notify you of a possible problem
with the system.
NOTE: If you receive a system message not listed in the table, check the
documentation for the application that is running when the message appears or the
operating system's documentation for an explanation of the message and
recommended action.
Table 1-3. System Messages
Message Causes Corrective Actions
Alert! iDRAC6 not
responding.
Rebooting.
The optional iDRAC6 is not
responding to BIOS
communication either
because it is not functioning
properly or has not
completed initialization.
The system will reboot.
Wait for the system to
reboot.
38 About Your System
Page 39
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Alert! iDRAC6 not
responding.
Power required
may exceed PSU
wattage.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.
Alert! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.
Alert! System
fatal error
during previous
boot.
The optional iDRAC6
has hung.
The optional iDRAC6 was
remotely reset while system
was booting.
After AC recovery, the
optional iDRAC6 takes
longer than normal to boot.
The system configuration
of processor,
memory modules,
and expansion cards may
not be supported by the
power supplies.
An error caused the system to
reboot.
Remove AC power to the
system for 10 seconds and
restart the system.
If any system components
were just upgraded,
return the system to the
previous configuration.
If the system boots without
this warning, then the
replaced component(s) are
not supported with this
power supply. If Energy
Smart power supplies are
installed, replace them with
High Output power supplies
to use the components.
See "Power Supplies" on
page 125.
Check other system
messages for additional
information for possible
causes.
About Your System 39
Page 40
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
BIOS
MANUFACTURING
MODE detected.
MANUFACTURING
MODE will be
cleared before
the next boot.
System reboot
required for
normal
operation.
BIOS Update
Attempt Failed!
Caution!
NVRAM_CLR jumper
is installed on
system board.
Please run SETUP.
CPU set to
minimum
frequency.
System is in manufacturing
mode.
Remote BIOS update
attempt failed.
NVRAM_CLR jumper is
installed in the clear setting.
CMOS has been cleared.
The processor speed may be
intentionally set lower for
power conservation.
Reboot to take the system
out of manufacturing mode.
Retry the BIOS update.
If the problem persists,
see "Getting Help" on
page 169.
Move the NVRAM_CLR
jumper to the default
position (pins 3 and 5).
See Figure 6-1 for jumper
location. Restart the system
and re-enter the BIOS
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 53.
If not an intentional setting,
check any other system
messages for possible causes.
40 About Your System
Page 41
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Current boot mode
is set to UEFI.
Please ensure
compatible
bootable media is
available. Use
the system setup
program to change
the boot mode as
needed.
Embedded NIC
NIC
y
:
OS NIC=
|DISABLED>
Management
Shared NIC=
x
<ENABLED
,
<ENABLED
The system failed to boot
because UEFI boot mode is
enabled in BIOS and the
boot operating system is nonUEFI.
and
The OS NIC interface is set
in BIOS. The Management
Shared NIC interface is set
in management tools.
Ensure that the boot mode is
set correctly and that the
proper bootable media is
available. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 53.
Check the system
management software or the
System Setup program for
NIC settings. If a problem is
indicated, see
"Troubleshooting a NIC" on
page 147.
|DISABLED>
Error 8602 Auxiliary Device
Failure. Verify
that mouse and
keyboard are
securely
attached to
correct
connectors.
Gate A20 failure. Faulty keyboard controller;
Invalid
configuration
information please run SETUP
program.
Mouse or keyboard cable is
loose or improperly
connected.
Defective mouse or keyboard. Ensure that the mouse or
faulty system board.
An invalid system
configuration caused a
system halt.
Reseat the mouse or
keyboard cable.
keyboard is operational. See
"Troubleshooting a USB
Device" on page 146.
See "Getting Help" on
page 169.
Run the System Setup
program and review the
current settings. See "Using
the System Setup Program
and UEFI Boot Manager" on
page 53.
About Your System 41
Page 42
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Invalid PCIe card
found in the
Internal_Storage
slot!
Keyboard fuse has
failed.
Local keyboard
may not work
because all user
accessible USB
ports are
disabled.
If operating
locally, power
cycle the system
and enter system
setup program to
change settings.
Manufacturing
mode detected.
Maximum rank
count exceeded.
The following
DIMM has been
disabled:
Memory
Initialization
Warning: Memory
size may be
reduced.
x.
The system halted because
an invalid PCIe expansion
card is installed in the
dedicated storage controller
slot.
Overcurrent detected at the
keyboard connector.
The USB ports are disabled
in the system BIOS.
System is in manufacturing
mode.
Invalid memory
configuration. The system
will run but with the
specified memory module
disabled.
Invalid memory
configuration. The system
will run but with less memory
than is physically available.
Remove the PCIe expansion
card and install the
integrated storage controller
in the dedicated slot. See
"Getting Help" on page 169.
See "Getting Help" on
page 169.
Power down and restart the
system from the power
button, and then enter the
System Setup program to
enable the USB port(s).
See "Entering the System
Setup Program" on page 54.
Reboot to take the system
out of manufacturing mode.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 106.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 106.
42 About Your System
Page 43
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Memory set to
minimum
frequency.
Memory tests
terminated by
keystroke.
MEMTEST lane
failure detected
x.
on
No boot device
available.
The memory frequency may
be intentionally set lower for
power conservation.
The current memory
configuration may support
only the minimum frequency.
POST memory test was
terminated by pressing the
spacebar.
Invalid memory
configuration. Mismatched
memory modules are
installed.
Faulty or missing optical
drive subsystem, hard drive,
or hard drive subsystem, or
no bootable USB key
installed.
If not an intentional setting,
check any other system
messages for possible causes.
Ensure that your memory
configuration supports the
higher frequency.
See "General Memory
Module Installation
Guidelines" on page 106.
Information only.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 106.
Use a bootable USB key,
optical drive, or hard drive.
If the problem persists,
see "Troubleshooting an
Optical Drive" on page 156,
"Troubleshooting a USB
Device" on page 146,
"Troubleshooting an Internal
USB Key" on page 155, and
"Troubleshooting a Hard
Drive" on page 158.
See "Using the System Setup
Program and UEFI Boot
Manager" on page 53 for
information on setting the
order of boot devices.
About Your System 43
Page 44
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
No boot sector on
hard drive.
No timer tick
interrupt.
PCIe Training
Error: Expected
Link Width is
Actual Link Width
y
.
is
Plug & Play
Configuration
Error.
Quad rank DIMM
detected after
single rank or
dual rank DIMM in
socket.
Incorrect configuration
settings in System Setup
program, or no operating
system on hard drive.
Faulty system board. See "Getting Help" on
Faulty or improperly
installed PCIe card in the
specified slot.
x
,
Error encountered in
initializing PCIe device;
faulty system board.
Invalid memory
configuration.
Check the hard drive
configuration settings in the
System Setup program.
See "Using the System Setup
Program and UEFI Boot
Manager" on page 53.
If necessary, install the
operating system on your
hard drive. See your
operating system
documentation.
page 169.
Reseat the PCIe card in the
specified slot number.
See "Troubleshooting an
Expansion Card" on
page 159. If the problem
persists, see "Getting Help"
on page 169.
Install the NVRAM_CLR
jumper in the clear position
(pins 1 and 3) and reboot the
system. See Figure 6-1 for
jumper location. If the
problem persists,
see "Troubleshooting an
Expansion Card" on
page 159.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 106.
44 About Your System
Page 45
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Read fault.
Requested sector
not found.
x
SATA Port
device not
found.
Sector not found.
Seek error.
Seek operation
failed.
Shutdown
failure.
The operating system cannot
read from the hard drive,
optical drive, or USB device,
the system could not find a
particular sector on the disk,
or the requested sector is
defective.
There is no device connected
to the specified SATA port.
Faulty hard drive, USB
device, or USB medium.
General system error. See "Getting Help" on
Replace the optical medium,
USB medium, or USB
device. Ensure that the USB
cables, SAS/SATA backplane
cables, or optical drive cables
are properly connected.
See "Troubleshooting a USB
Device" on page 146,
"Troubleshooting an Optical
Drive" on page 156, or
"Troubleshooting a Hard
Drive" on page 158 for the
appropriate drive(s) installed
in your system.
Information only.
Replace the USB medium or
device. Ensure that the USB
or SAS backplane cables are
properly connected. See
"Troubleshooting a USB
Device" on page 146 or
"Troubleshooting a Hard
Drive" on page 158 for the
appropriate drive(s) installed
in your system.
page 169.
About Your System 45
Page 46
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
The amount of
system memory has
changed.
The following
DIMMs should
match
in
geometry:
x,x,...
The following
DIMMs should
match
count:
The following
DIMMs should
match in size:
in rank
x,x,
...
Memory has been added or
removed or a memory
module may be faulty.
Invalid memory
configuration. The specified
memory modules do not
match in size, number of
ranks, or number of
data lanes.
If memory has been added or
removed, this message is
informative and can be
ignored. If memory has not
been added or removed,
check the SEL to determine
if single-bit or multi-bit
errors were detected and
replace the faulty memory
module.
See "Troubleshooting
System Memory" on
page 153.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 106.
x,x,...
The following
DIMMs should
match
in size
and geometry:
x,x,...
The following
DIMMs should
match
in size
and rank count:
x,x,...
46 About Your System
Page 47
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Thermal sensor
not detected on
x.
Time-of-day
clock stopped.
Time-of-day not
set - please run
SETUP program.
Timer chip
counter 2 failed.
TPM
configuration
operation
honored. System
will now reset.
TPM
configuration
operation is
pending. Press
(I) to Ignore OR
(M) to Modify to
allow this change
and reset the
system.
WARNING:
Modifying could
prevent
security.
TPM failure. A Trusted Platform Module
A memory module without a
thermal sensor is installed in
the specified memory slot.
Faulty battery or faulty chip. See "Troubleshooting the
Incorrect Time or Date
settings; faulty system
battery.
Faulty system board. See "Getting Help" on
A TPM configuration
command has been entered.
The system will reboot and
execute the command.
This message displays during
system restart after a TPM
configuration command has
been entered. User
interaction is required to
proceed.
(TPM) function has failed.
Replace the memory
module. See "System
Memory" on page 106.
System Battery" on page 150.
Check the Time and Date
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 53. If the problem
persists, replace the system
battery. See "System Battery"
on page 130.
page 169.
Information only.
Enter I or M to proceed.
See "Getting Help" on
page 169.
About Your System 47
Page 48
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Unable to launch
System Services
image. System
halted!
Unexpected
interrupt in
protected mode.
Unsupported CPU
combination.
Unsupported CPU
stepping
detected.
Unsupported DIMM
detected. The
following DIMM
has been
disabled:
x.
System halted after F10
keystroke because System
Services image is either
corrupted in the system
firmware or has been lost due
to system board replacement.
The optional iDRAC6
Enterprise card flash memory
or BMC SPI flash may be
corrupted.
Improperly seated memory
modules or faulty
keyboard/mouse
controller chip.
Processor is not supported by
the system.
Invalid memory
configuration. The system
will run but with the
specified memory module
disabled.
Restart the system and
update the Unified Server
Configurator repository to
the latest software to restore
full functionality. See the
Unified Server
Configuration user
documentation for
more information.
Restore the flash memory
using the latest version on
support.dell.com. See the
iDRAC 6 User Guide for
instructions on performing a
field replacement of the
flash memory.
Reseat the memory modules.
See "Troubleshooting
System Memory" on
page 153. If the problem
persists, see "Getting Help"
on page 169.
Install a supported processor.
See "Processor" on page 120.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 106.
48 About Your System
Page 49
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Unsupported
memory
configuration.
DIMM mismatch
across slots
x
detected:
,
Invalid memory
configuration.
Memory modules are
mismatched in the
specified slots.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 106.
x,...
Warning: A fatal
error has caused
system reset!
Please check the
system event log!
Warning: Control
Panel is not
installed.
Warning! No micro
code update
loaded for
processor
n.
A fatal system error occurred
and caused the system to
reboot.
The control panel is not
installed or has a faulty cable
connection.
Micro code update failed. Update the BIOS firmware.
Check the SEL for
information that was logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" on page 145 for
any faulty components
specified in the SEL.
Install the control panel, or
check the cable connections
between the display module,
the control panel board,
and the system board.
See "Control Panel
Assembly" on page 132.
See "Getting Help" on
page 169.
About Your System 49
Page 50
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Warning! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.
Warning!
Performance
degraded. CPU and
memory set to
minimum
frequencies to
meet PSU wattage.
System will
reboot.
Warning! PSU
mismatch. PSU
redundancy lost.
Check PSU.
Warning!
Unsupported
memory
configuration
detected. The
memory
configuration is
not optimal. The
recommended
memory
configuration
<message>.
is:
The system configuration of
processor, memory modules,
and expansion cards may not
be supported by the power
supplies.
A High Output power supply
and an Energy Smart power
supply are installed in the
system at the same time.
Invalid memory
configuration. The system
will run but with reduced
functionality.
If any system components
were just upgraded, return
the system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. If Energy Smart
power supplies are installed,
replace them with the High
Output power supplies to
use the components. See
"Power Supplies" on
page 125.
Install two High Output or
two Energy Smart power
supplies in the system.
You can also run the system
on one power supply until
you can obtain two power
supplies of the same type.
See "Troubleshooting Power
Supply" on page 151.
Ensure that the memory
modules are installed in a
valid configuration.
See "General Memory
Module Installation
Guidelines" on page 106.
If the problem persists,
see "Troubleshooting System
Memory" on page 153.
50 About Your System
Page 51
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
Write fault.
Write fault on
selected drive.
Faulty USB device, USB
medium, optical drive
assembly, hard drive, or hard
drive subsystem.
Replace the USB medium or
device. Ensure that the USB,
SAS backplane, or SATA
cables are properly
connected.
See "Troubleshooting a USB
Device" on page 146,
"Troubleshooting an Internal
USB Key" on page 155,
"Troubleshooting an Optical
Drive" on page 156, and
"Troubleshooting a Hard
Drive" on page 158.
NOTE: For the full name of an abbreviation or acronym used in this table, see the
Glossary at support.dell.com/manuals.
About Your System 51
Page 52
Warning Messages
A warning message alerts you to a possible problem and prompts you to
respond before the system continues a task. For example, before you format a
diskette, a message will warn you that you may lose all data on the diskette.
Warning messages usually interrupt the task and require you to respond by
typing y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating
system. For more information, see the documentation that accompanied the
operating system or application.
Diagnostics Messages
The system diagnostic utilities may issue messages if you run diagnostic tests
on your system. See "Running the Embedded System Diagnostics" on
page 162 for more information about system diagnostics.
Alert Messages
Systems management software generates alert messages for your system. Alert
messages include information, status, warning, and failure messages for drive,
temperature, fan, and power conditions. For more information, see the
systems management software documentation at support.dell.com/manuals.
52 About Your System
Page 53
Using the System Setup Program and UEFI Boot Manager
The System Setup program is the BIOS program that enables you to manage
your system hardware and specify BIOS-level options. From the System Setup
program, you can:
• Change the NVRAM settings after you add or remove hardware
• View the system hardware configuration
• Enable or disable integrated devices
• Set performance and power management thresholds
• Manage system security
Choosing the System Boot Mode
The System Setup program also enables you to specify the boot mode for
installing your operating system:
• BIOS boot mode (the default) is the standard BIOS-level boot interface.
• UEFI boot mode is an enhanced 64-bit boot interface based on Unified
Extensible Firmware Interface (UEFI) specifications that overlays the
system BIOS. See "Entering the UEFI Boot Manager" on page 65 for more
information on this interface.
You must select the boot mode in the Boot Mode field of the Boot Settings
screen of the System Setup Program. Once you specify the boot mode, the
system boots in the specified boot mode and you then proceed to install your
operating system from that mode. Thereafter, you must boot the system to
the same boot mode (BIOS or UEFI) to access the installed operating system.
Trying to boot the operating system from another boot mode causes the
system to halt immediately at startup.
NOTE: Operating systems must be UEFI-compatible (for example, Microsoft®
Windows Server
and 32-bit operating systems do not support UEFI and can only be installed from the
BIOS boot mode.
®
2008 x64 version) to be installed from the UEFI boot mode. DOS
Using the System Setup Program and UEFI Boot Manager 53
Page 54
Entering the System Setup Program
1
Turn on or restart your system.
2
Press <F2> immediately after you see the following message:
<F2> = System Setup
If your operating system begins to load before you press <F2>, allow the
system to finish booting, and then restart your system and try again.
Responding to Error Messages
If an error message appears while the system is booting, make a note of the
message. See "System Messages" on page 38 for a description of the message
and suggestions for correcting errors.
NOTE: After installing a memory upgrade, it is normal for your system to display a
message the first time you start your system.
Using the System Setup Program Navigation Keys
Keys Action
Up arrow or <Shift><Tab> Moves to the previous field.
Down arrow or <Tab> Moves to the next field.
<Enter>, Spacebar, <+>,
<
–>, left and right arrows
<Esc> Exits the System Setup program and restarts the
<F1> Displays the System Setup program
Cycles through the settings in a field. In many
fields, you can also type the appropriate value.
system if any changes were made.
's help file.
NOTE: For most of the options, any changes that you make are recorded but do not
take effect until you restart the system.
54 Using the System Setup Program and UEFI Boot Manager
Page 55
System Setup Options
Main Screen
NOTE: The options for the System Setup program change based on the system
configuration.
NOTE: The System Setup program defaults are listed under their respective options
in the following sections, where applicable.
Option Description
System Time Sets the time on the system's internal clock.
System Date Sets the date on the system's internal calendar.
Memory Settings Displays information related to installed memory. See
"Memory Settings Screen" on page 57.
Using the System Setup Program and UEFI Boot Manager 55
Page 56
Option Description
Processor Settings Displays information related to the processor (speed,
cache size, and so on). See "Processor Settings Screen"
on page 57.
SATA Settings Displays a screen to enable or disable the integrated
SATA controller and ports. See "SATA Settings Screen"
on page 58.
Boot Settings Displays a screen to specify the boot mode (BIOS or
UEFI). For BIOS boot mode, you can also specify the
boot devices. See "Boot Settings Screen" on page 59.
Integrated Devices Displays a screen to enable or disable integrated device
controllers and ports, and to specify related features
and options. See "Integrated Devices Screen" on
page 60.
PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of
the integrated devices on the PCI bus, and any installed
expansion card that requires an IRQ. See "PCI IRQ
Assignments Screen" on page 61.
Serial Communication Displays a screen to enable or disable the serial ports
and specify related features and options. See "Serial
Communication Screen" on page 61.
Power Management Enables you to manage power usage of the processor,
fans, and memory modules with preconfigured or
customized settings. See "Power Management Screen"
on page 62.
System Security Displays a screen to configure the system password and
setup password features. See "System Security Screen"
on page 63, "Using the System Password" on page 68,
and "Using the Setup Password" on page 70.
Keyboard NumLock
On
default)
(
Determines whether your system starts up with the
NumLock mode activated on 101- or 102-key keyboards
(does not apply to 84-key keyboards).
56 Using the System Setup Program and UEFI Boot Manager
Page 57
Option Description
Report Keyboard Errors
(
Report
default)
F1/F2 Prompt on Error
(Enabled default)
Enables or disables reporting of keyboard errors during
the POST. Select Report for host systems that have
keyboards attached. Select Do Not Report to suppress
all error messages relating to the keyboard or keyboard
controller during POST. This setting does not affect the
operation of the keyboard itself if a keyboard is attached
to the system.
Enables the system to halt on errors during POST,
which allows the user to observe events that may scroll
by unnoticed during normal POST. The user can press
<F1> to continue or <F2> to enter the System Setup
program.
CAUTION: When setting this option to Disabled,
the system does not halt if an error occurs during
POST. Any critical errors are displayed and logged
in the system event log.
Memory Settings Screen
Option Description
System Memory Size Displays the amount of system memory.
System Memory Type Displays the type of system memory.
System Memory Speed Displays the system memory speed.
Video Memory Displays the amount of video memory.
System Memory Testing
(Enabled default)
Specifies whether system memory tests are run at system
boot. Options are Enabled and Disabled.
Processor Settings Screen
Option Description
64-bit Specifies if the processor supports 64-bit extensions.
Core Speed Displays the processor clock speed.
Bus Speed Displays the processor bus speed.
Using the System Setup Program and UEFI Boot Manager 57
Page 58
Option Description
Logical Processor
(Enabled default)
Virtualization Technology
(Disabled default)
On processors that support Simultaneous MultiThreading (SMT) technology, each processor core
supports up to two logical processors. If this field is set to
Enabled, the BIOS reports both logical processors. If set
to Disabled, only one logical processor is monitored by
the BIOS.
Enabled permits virtualization software to use the
virtualization technology incorporated in the processor.
NOTE: Disable this feature if your system will not be
running virtualization software.
Execute Disable
(Enabled default)
Number of Cores per
Processor
(All default)
Tu r bo Mo de
(Enabled default)
C States
(Enabled default)
Processor X ID Displays the family, model, level 2 cache size, level 3
Enables or disables Execute Disable Memory Protection
Technology.
If set to All, the maximum number of cores in each
processor is enabled.
If Turbo Boost technology is supported by the processor,
enables or disables Tur b o M od e .
When set to Enabled, the processor can operate in all
available power states.
cache size, and number of cores of the processor.
SATA Settings Screen
Option Description
SATA Controller
(ATA default)
Port A
(Auto default)
Port B
(Off default)
58 Using the System Setup Program and UEFI Boot Manager
Allows the embedded SATA to be set to Off, ATA, or
RAID modes.
NOTE: The UEFI support is disabled if SATA is set to the
RAID mode.
Auto enables BIOS support for the device attached to
SATA port A. Off disables BIOS support for the device.
Auto enables BIOS support for the device attached to
SATA port B. Off disables BIOS support for the device.
Page 59
Option Description
Port C
(Off default)
Port D
(Off default)
Port E
(Auto default)
Auto enables BIOS support for the device attached to
SATA port C. Off disables BIOS support for the device.
Auto enables BIOS support for the device attached to
SATA port D. Off disables BIOS support for the device.
Auto enables BIOS support for the device attached to
SATA port E. Off disables BIOS support for the device.
Boot Settings Screen
Option Description
Boot Mode
(BIOS default)
Boot Sequence If Boot Mode is set to BIOS, this field tells the system
Boot Sequence Retry
(Disabled default)
CAUTION: Switching the boot mode could prevent
the system from booting if the operating system was
not installed in the same boot mode.
If the operating system supports Unified Extensible
Firmware Interface, you can set this option to UEFI.
Setting this field to BIOS allows compatibility with non-
UEFI operating systems.
NOTE: Setting this field to UEFI disables the Boot
Sequence, Hard-Disk Drive Sequence, and USB Flash Drive
Emulation Type fields.
where the operating system files needed for startup are
located. If Boot Mode is set to UEFI, you can access the
UEFI boot manager utility by rebooting the system and
pressing <F11> when prompted to do so.
If this field is enabled and the system has failed to boot,
the system will reattempt to boot after 30 seconds.
Using the System Setup Program and UEFI Boot Manager 59
Page 60
Integrated Devices Screen
Option Description
User Accessible
USB Ports
(All Ports On default)
Internal USB Port
(On default)
Embedded NIC1 and
NIC2
(Enabled default)
Embedded Gb NIC1
(Enabled with PXE
default)
Embedded Gb NIC2
(Enabled default)
MAC Address Displays the MAC address for the NIC.
OS Watchdog Timer
(Disabled default)
Embedded Video
Controller
(Enabled default)
Enables or disables the user-accessible USB ports.
Options are All Ports On, Only Back Ports On, and All
Ports Off.
Enables or disables the internal USB port.
Enables or disables the operating system interface of the
NIC1 and NIC2 controllers. (The NICs may also be
accessed through the system’s management controller).
Enables or disables the embedded NICs. PXE support
allows the system to boot from the network. Enabled
with iSCSI Boot option is available if the NIC on board
supports iSCSI.
Enables or disables the embedded NICs.
Sets a timer to monitor the operating system for activity,
and aids in recovery if the system stops responding.
When Enabled, the operating system is allowed to
initialize the timer. When Disabled, the timer is
not initialized.
NOTE: This feature is usable only with operating systems
that support WDAT implementations of the Advanced
Configuration and Power Interface (ACPI) 3.0b
specification.
Enables or disables BIOS support for the integrated
video controller.
NOTE: This field can be disabled only if an add-in video
card is present. If this field is disabled, remote access
features such as virtual KVM are not available.
60 Using the System Setup Program and UEFI Boot Manager
Page 61
PCI IRQ Assignments Screen
Option Description
<PCIe device> Use the <+> and <-> keys to manually select an IRQ
for a given device, or select Default to allow the BIOS to
select an IRQ value at system startup.
Serial Communication Screen
Option Description
Serial Communication
(On without Console
Redirection default)
Serial Port Address
(Serial Device 1=COM1,
Serial Device2=COM2
default)
External Serial
Connector
(Serial Device 1 default)
Failsafe Baud Rate
(115200 default)
Remote Terminal Type
(VT 100/VT220 default)
Redirection After Boot
(Enabled default)
Selects whether the serial communication devices
(Serial Device 1 and Serial Device 2) are enabled in
BIOS. BIOS console redirection can also be enabled and
the port address used can be specified.
Options are On without Console Redirection, On with
Console Redirection via COM1, On with Console
Redirection via COM2, and Off.
Sets the serial port addresses for the two serial devices.
NOTE: Only Serial Device 2 can be used for Serial Over
LAN (SOL). To use console redirection by SOL, configure
the same port address for console redirection and the
serial device.
Specifies whether Serial Device 1, Serial Device 2, or
Remote Access Device has access to the external serial
connector.
NOTE: Only Serial Device 2 can be used for Serial Over
LAN (SOL). To use console redirection by SOL, configure
the same port address for console redirection and the
serial device.
Displays the failsafe baud rate used for console
redirection. BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the
attempt fails. This rate should not be adjusted.
Sets the remote console terminal type, either
VT100/VT220 or ANSI.
Enables or disables BIOS console redirection when the
operating system is loaded.
Using the System Setup Program and UEFI Boot Manager 61
Page 62
Power Management Screen
Option Description
Power Management
(Active Power Controller
default)
CPU Power and
Performance
Management
Fan Power and
Performance
Management
Memory Power and
Performance
Management
Options are OS Control, Active Power Controller,
Custom, or Maximum Performance. For all but the
Custom setting, the BIOS pre-configures the power
settings on this screen as follows:
•
OS Control
power to
Maximum Performance
performance information is passed from the system
BIOS to the operating system for control. The operating
system sets the processor performance based on
processor utilization.
Active Power Controller
•
DBPM
memory power to
sets the processor performance based on
processor utilization.
Maximum Performance
•
Performance
If you select Custom, you can configure each
option independently.
Options are OS DBPM, System DBPM, Maximum
Performance, or Minimum Power.
Options are Maximum Performance or Minimum Power.
Options are Maximum Performance, a specified
frequency, or Minimum Power.
sets the CPU power to
Minimum Power
, the fan power to
Maximum Performance
.
OS DBPM
, and the memory power to
. In this setting, all processor
sets the CPU power to
Minimum Power
sets all fields to
, the fan
System
, and the
. The BIOS
Maximum
62 Using the System Setup Program and UEFI Boot Manager
Page 63
System Security Screen
Option Description
System Password Displays the current status of the password security
feature and allows a new system password assignment and
verification.
NOTE: See "Using the System Password" on page 68 for
more information.
Setup Password Restricts access to the System Setup program by using a
setup password.
NOTE: See "Using the Setup Password" on page 70 for more
information.
Password Status
(Unlocked default)
TPM Security
(Off default)
TPM Activation
(No Change default)
When Setup Password is assigned and this field is
Locked, the system password cannot be changed or
disabled at system start-up.
See "Using the System Password" on page 68 for more
information.
Sets the reporting of the Trusted Platform Module
(TPM) in the system.
If Off, the presence of the TPM is not reported to the
operating system.
If On with Pre-boot Measurements, the system reports
the TPM to the operating system and stores the pre-boot
measurements to the TPM during POST.
If On without Pre-boot Measurements, the system
reports the TPM to the operating system and bypasses
pre-boot measurements.
When set to Activate, the TPM is enabled to default
settings. When set to Deactivate, the TPM is disabled.
The No Change state initiates no action. The operational
state of the TPM remains unchanged (all user settings for
the TPM are preserved).
NOTE: This field is read-only when TPM Security is set to
Off.
Using the System Setup Program and UEFI Boot Manager 63
Page 64
Option Description
TPM Clear
(No default)
CAUTION: Clearing the TPM will lose all encryption
keys in the TPM. This option prevents booting to the
operating system and results in data loss if the
encryption keys cannot be restored. Back up the TPM
keys prior to enabling this option.
When set to Yes , all TPM contents are cleared.
NOTE: This field is read-only when TPM Security is set
to Off.
Power Button
(Enabled default)
NMI Button
(Disabled default)
If Enabled, the power button can turn the system's power
off and on. On an
system performs an orderly shutdown before power is
turned off.
When Disabled, the button can only turn on system
power.
CAUTION: Use the NMI button only if directed to do
so by qualified support personnel or by the operating
system's documentation. Pressing this button halts
the operating system and displays a diagnostic
screen.
ACPI-compliant operating system, the
Enables or disables the NMI feature.
AC Power Recovery
(Last default)
AC Power Recovery
Delay
User Defined Delay Allows the user to view the current AC Recovery Delay.
Determines how the system reacts when power is
restored. If set to Last, the system returns to the last
power state. On turns on the system after power is
restored. Off allows the system to remain off after power
is restored.
Determines when the system restarts after power is
restored. Options are Immediate, Random (a random
value of 45 to 240 seconds), or a user-defined value of 45
to 240 seconds.
This field also allows the user to define a new AC
Recovery Delay.
64 Using the System Setup Program and UEFI Boot Manager
Page 65
Exit Screen
Press <Esc> to exit the System Setup program; the Exit screen displays:
• Save Changes and Exit
• Discard Changes and Exit
• Return to Setup
Entering the UEFI Boot Manager
NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft®
Windows Server
and 32-bit operating systems can only be installed from the BIOS boot mode.
NOTE: The Boot Mode must be set to UEFI in the System Setup program to access
the UEFI Boot Manager.
®
2008 x64 version) to be installed from the UEFI boot mode. DOS
The UEFI Boot Manager enables you to:
• Add, delete, and arrange boot options
• Access the System Setup program and BIOS-level boot options without
rebooting
To enter the UEFI Boot Manager:
1
Turn on or restart your system.
2
Press <F11> after you see the following message:
<F11> = UEFI Boot Manager
NOTE: The system will not respond until the USB keyboard is active.
If your operating system begins to load before you press <F11>, allow the
system to finish booting, and then restart your system and try again.
Using the System Setup Program and UEFI Boot Manager 65
Page 66
Using the UEFI Boot Manager Navigation Keys
Keys Action
Up arrow Moves to and highlights the previous field.
Down arrow Moves to and highlights the next field.
Spacebar, <Enter>, <+>,
<
–>
<Esc> Refreshes the UEFI Boot Manager screen, or
<F1> Displays the UEFI Boot Manager help file.
Cycles through the settings in a field.
returns to the UEFI Boot Manager screen from the
other program screens.
UEFI Boot Manager Screen
Option Description
Continue The system attempts to boot to devices starting with
the first item in the boot order. If the boot attempt fails,
the system will continue with the next item in the boot
order until the boot is successful or no more boot
options are found.
<Boot options> Displays the list of available boot options (marked with
asterisks). Select the boot option you wish to use and
press Enter.
NOTE: If you hot-add a boot device, press <ESC> to
refresh the list of boot options.
UEFI Boot Settings Enables you to add, delete, enable, or disable boot
options; change boot order; or execute a one-time
boot option.
System Utilities Enables you to access the System Setup program,
System Services (Unified Server Configurator),
Diagnostics, and BIOS-level boot options.
66 Using the System Setup Program and UEFI Boot Manager
Page 67
UEFI Boot Settings Screen
Option Description
Add Boot Option Adds a new boot option.
Delete Boot Option Deletes an existing boot option.
Enable/Disable Boot Option Disables and enables a boot option in the boot option list.
Change Boot Order Changes the order of the boot option list.
One-Time Boot From File Sets a one-time boot option not included in the boot
option list.
System Utilities Screen
Option Description
System Setup Accesses the System Setup program without rebooting.
System Services Restarts the system and accesses the Unified Server
Configurator, which allows you to run utilities such as
system diagnostics.
BIOS Boot Manager Accesses the BIOS-level boot options list without
rebooting. This option enables you to conveniently
switch to BIOS boot mode if you need to boot to a
device with a non-UEFI operating system, such as a
bootable DOS media with diagnostics software.
Reboot System Restarts the system.
System and Setup Password Features
NOTE: For a forgotten password, see "Disabling a Forgotten Password" on
page 168.
Your system is shipped without the system password feature enabled. Operate
the system only with system password protection.
CAUTION: The password features provide a basic level of security for the data on
your system.
CAUTION: Anyone can access the data stored on your system if the system is
running and unattended.
Using the System Setup Program and UEFI Boot Manager 67
Page 68
Using the System Password
When a system password is assigned, the system prompts for the system
password after the system starts and only those with the password have full
access to the system.
Assigning a System Password
Before assigning a system password, enter the System Setup program and
check the System Password option.
When a system password is assigned, System Password is Enabled. If
Password Status is Unlocked, you can change the system password. If Locked,
you cannot change the system password. Disabling the password jumper on
the system board sets System Password to Disabled, and you cannot change
or enter a new system password.
When a system password is not assigned and the password jumper on the
system board is in the enabled position, System Password is Not Enabled and
Password Status is Unlocked.
To assign a system password:
1
Verify that
2
Highlight the
3
Type your new system password.
You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
Password Status
System Password
is
Unlocked
.
option and press <Enter>.
The password assignment is not case-sensitive. Certain key combinations
are invalid and if you enter one, the system beeps. To erase a character,
press <Backspace> or the left-arrow key.
NOTE: To escape from the field without assigning a system password, press
<Enter> to move to another field, or press <Esc> prior to completing step 5.
4
Press <Enter>.
68 Using the System Setup Program and UEFI Boot Manager
Page 69
5
To confirm your password, type it a second time and press <Enter>.
System Password
changes to
Enabled
. Exit the System Setup program and
begin using your system.
6
Either reboot the system now for the password protection to take effect or
continue working.
NOTE: Password protection does not take effect until the system reboots.
Using Your System Password to Secure Your System
NOTE: If you have assigned a setup password (see "Using the Setup Password" on
page 70), the system accepts your setup password as an alternate system
password.
When Password Status is Unlocked, you have the option to leave the
password security enabled or to disable password security.
To leave the password security enabled:
1
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
2
Type your password and press <Enter>.
To disable the password security:
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
1
2
Type your password and press <Ctrl><Enter>.
When Password Status is Locked, you must type the password and press
<Enter> when prompted at reboot.
If an incorrect system password is entered, the system displays a message and
prompts you to re-enter your password. You have three attempts to enter the
correct password. After the third unsuccessful attempt, the system displays an
error message that the system has halted and will shut down.
Even after you shut down and restart the system, the error message continues
to be displayed until the correct password is entered.
NOTE: You can use the Password Status option in conjunction with the System
Password and Setup Password options to protect your system from unauthorized
changes.
Using the System Setup Program and UEFI Boot Manager 69
Page 70
Deleting or Changing an Existing System Password
1
Enter the System Setup program and select the
2
Highlight
Setup Password
, press <Enter> to access the setup password
System Security
.
window. Press <Enter> twice to clear the existing setup password.
3
The setting changes to
4
If you want to assign a new setup password, perform the steps in "Assigning
Not Enabled
.
a Setup Password" on page 70.
Using the Setup Password
Assigning a Setup Password
You can assign a setup password only when the Setup Password is Not
Enabled. To assign a setup password, highlight the Setup Password option
and press the <+> or <–> key. The system prompts you to enter and verify
the password.
NOTE: The setup password can be the same as the system password. If the two
passwords are different, the setup password can be used as an alternate system
password. The system password cannot be used in place of the setup password.
You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
The password assignment is not case-sensitive. Certain key combinations are
invalid and if you enter one, the system beeps. To erase a character, press
<Backspace> or the left-arrow key.
When you verify the password, the Setup Password changes to Enabled. The
next time you enter the System Setup program, the system prompts you for
the setup password.
A change to the Setup Password option becomes effective immediately
(restarting the system is not required).
70 Using the System Setup Program and UEFI Boot Manager
Page 71
Operating With a Setup Password Enabled
If Setup Password is Enabled, you must enter the correct setup password
before modifying most of the System Setup options.
If you do not enter the correct password in three attempts, the system lets you
view, but not modify, the System Setup screens. The following options are
exceptions: If System Password is not Enabled and is not locked through the
Password Status option, you can assign a system password. You cannot disable
or change an existing system password.
NOTE: You can use the Password Status option in conjunction with the Setup
Password option to protect the system password from unauthorized changes.
Deleting or Changing an Existing Setup Password
1
Enter the System Setup program and select the
2
Highlight
window. Press <Enter> twice to clear the existing setup password.
The setting changes to
3
If you want to assign a new setup password, perform the steps in "Assigning
a Setup Password" on page 70.
Setup Password
Not Enabled
, press <Enter> to access the setup password
.
System Security
.
Embedded System Management
The Unified Server Configurator is an embedded utility that enables systems
and storage management tasks from an embedded environment throughout
the server’s lifecycle.
The Unified Server Configurator can be started during the boot sequence and
can function independently of the operating system.
NOTE: Certain platform configurations may not support the full set of features
provided by Unified Server Configurator.
The following features of Unified Server Configurator are supported on
systems with Baseboard Management Controller (BMC):
• Installing an operating system
• Running diagnostics to validate the memory, I/O devices, processor,
physical disks, and other peripherals
Using the System Setup Program and UEFI Boot Manager 71
Page 72
When an optional iDRAC6 Express card is installed, Unified Server
Configurator provides the following additional features:
• Downloading and applying firmware updates
• Configuring hardware and firmware
For more information about setting up Unified Server Configurator,
configuring hardware and firmware, and deploying the operating system, see
the Unified Server Configurator documentation on the Dell Support website
at support.dell.com/manuals.
Baseboard Management Controller Configuration
The BMC enables configuring, monitoring, and recovery of systems remotely.
The BMC provides the following features:
• Enables fault logging and SNMP alerting
• Provides access to system event log and sensor status
• Allows control of system functions including power on and off
• Functions independently of the system’s power state or the system’s
operating system
• Provides text console redirection for system setup, text-based utilities, and
operating system consoles
NOTE: To remotely access the BMC through the integrated NIC, you must connect
the network connection to integrated NIC1.
For additional information on using BMC, see the documentation for the
BMC and systems management applications.
Entering the BMC Setup Module
1
Turn on or restart your system.
2
Press <Ctrl><E> when prompted after POST.
If your operating system begins to load before you press <Ctrl><E>,
allow the system to finish booting, and then restart your system and try
again.
72 Using the System Setup Program and UEFI Boot Manager
Page 73
iDRAC Configuration Utility
The iDRAC Configuration Utility is a pre-boot configuration environment
that allows you to view and set parameters for the iDRAC6 and for the
managed server.
The iDRAC Configuration Utility provides the following features:
• Enables fault logging and SNMP alerting
• Provides access to system event log and sensor status
• Allows control of system functions including power on and off
• Functions independently of the system’s power state or the system’s
operating system
• Provides text console redirection for system setup, text-based utilities, and
operating system consoles.
In addition the iDRAC Configuration Utility enables you to:
• Configure, enable, or disable the iDRAC6 local area network through the
dedicated iDRAC6 Enterprise card port or the embedded NIC1.
• Enable or disable IPMI over LAN.
• Enable a LAN Platform Event Trap (PET) destination.
• Attach or detach the Virtual Media devices.
• Change the administrative user name and password and manage user
privileges.
• View System Event Log (SEL) messages or clear messages from the log.
For additional information on using iDRAC6, see the documentation for
iDRAC6 and systems management applications.
Entering the iDRAC Configuration Utility
1
Turn on or restart your system.
2
Press <Ctrl><E> when prompted during POST.
If your operating system begins to load before you press <Ctrl><E>,
allow the system to finish booting, and then restart your system and try
again.
Using the System Setup Program and UEFI Boot Manager 73
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74 Using the System Setup Program and UEFI Boot Manager
Page 75
Installing System Components
WARNING: While moving or transferring the system, it is recommended that
you use the packaging material that shipped with the system and/or take care to
avoid any damage due to shock or vibration.
NOTE: Depending on the configuration, your system may have cabled or
hot-swappable hard drives, redundant or non-redundant power supplies, and an
LCD panel or diagnostic indicators. The illustrations in this section show a system
with hot-swappable hard drives and an LCD panel.
Recommended Tools
• Key to the system keylock
• #1 and #2 Phillips screwdrivers
• Wrist grounding strap
Inside the System
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
Installing System Components 75
Page 76
Figure 3-1. Inside the System
2
1
11
3
4
5
6
9
10
7
8
1 cooling shroud 2 power supply bays (2)
3 expansion-card risers (2) 4 heat sink/processor
5 memory modules (6) 6 optical drive
7 control panel board 8 display module
9 hard drives (4) 10 system cooling fans (5)
11 power supply shroud
76 Installing System Components
Page 77
Front Bezel (Optional)
3
2
1
4
1
Unlock the keylock at the left end of the bezel.
2
Lift up the release latch next to the key lock.
3
Rotate the left end of the bezel away from the front panel.
4
Unhook the right end of the bezel and pull the bezel away from
the system.
Figure 3-2. Removing and Replacing the Optional Front Bezel
1 release latch 2 keylock
3 front bezel 4 hinge tab
To replace the optional bezel, hook the right end of the bezel onto the chassis,
then fit the free end of the bezel onto the system. Secure the bezel with the
keylock. See Figure 3-2.
Installing System Components 77
Page 78
Opening and Closing the System
WARNING: Whenever you need to lift the system, get others to assist you. To
avoid injury, do not attempt to lift the system by yourself.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
Opening the System
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and peripherals.
2
Rotate the latch release lock counter clockwise to the unlocked position.
See Figure 3-3.
3
Grasp the cover on both sides while pressing your thumbs on the latch
release lock and the indent. Carefully slide the cover toward the back of
the system, and lift it away from the system. See Figure 3-3.
78 Installing System Components
Page 79
Figure 3-3. Opening and Closing the System
1
2
1 latch release lock 2 indent
Closing the System
1
Place the cover onto the chassis and offset it slightly toward the back of the
system, so that the two pins on the back edge of the cover fit over the
corresponding slots on the back edge of the chassis. See Figure 3-3.
2
Slide the cover towards the front of the chassis till it snaps in position.
3
Rotate the latch release lock in a clockwise direction to secure the cover.
Installing System Components 79
Page 80
Optical Drive (Optional)
An optional slimline DVD or DVD+/-RW optical drive slides into the front
panel and connects to the SATA controller on the system board.
NOTE: DVD devices are data only.
Removing an Optical Drive
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2
Open the system. See "Opening the System" on page 78.
3
Disconnect the power and data cable from the back of the drive.
NOTE: Note the routing of the power and data cables underneath the tabs on
the chassis as you remove them from the system board and drive. You must
route these cables properly when you replace them to prevent them from
being pinched or crimped.
4
Pull the release latch to the unlock position. Lift the drive to release it
from the notch on the metal standoffs.
5
Lift the drive out of the chassis. See
6
Close the system. See "Closing the System" on page 79.
Figure 3-4
.
80 Installing System Components
Page 81
Figure 3-4. Removing and Installing the Optical Drive
3
4
5
6
7
1
2
1 data cable 2 power cable
3 optical drive 4 release latch
5 metal standoffs (2) 6 notches (2)
7 metal standoffs with notches (2)
Installing System Components 81
Page 82
Installing an Optical Drive
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2
Open the system. See "Opening the System" on page 78.
3
Align the two notches on the metal standoffs with the slots on the side of
the drive.
4
Slide the drive into the notches until it is seated firmly and the release
latch snaps into place. See Figure 3-4.
5
Connect the power cable.
6
Connect the data cable to the back of the drive and to the SATA connector
on the system board.
NOTE: Route these cables properly underneath the tab on the system chassis
to prevent them from being pinched or crimped.
7
Close the system. See "Closing the System" on page 79.
8
Reconnect the system and peripherals to their electrical outlets.
82 Installing System Components
Page 83
Hard Drives
Your system supports up to four 3.5-inch (SAS or SATA) or 2.5-inch
(SAS, SATA, or SSD) hard drives in 3.5-inch hot-swap hard drive carrier or
cabled internal drives. Depending on your chassis, the hard drives are
installed internally or at the front of the system (see Figure 3-1). Internal
hard drives are connected to the system board or an optional controller card.
Front-mounted hard drives are connected to a SAS backplane through
hard-drive carriers and can be configured as hot-swappable.
Removing a Drive Blank
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have drive blanks installed.
1 If applicable, remove the front bezel. See
page 77.
2 Grasp the front of the hard-drive blank, press the release lever on the
right side, and slide the blank out until it is free of the drive bay.
See Figure 3-5.
"Front Bezel (Optional)" on
Installing System Components 83
Page 84
Figure 3-5. Removing and Installing a Hard-Drive Blank
1
2
1 hard-drive blank 2 release lever
Installing a Drive Blank
Align the hard-drive blank with the drive bay and insert the blank into the
drive bay until the release lever clicks into place. See Figure 3-5.
Removing a Hard-Drive Carrier
CAUTION: Ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with the operating system.
1 If applicable, remove the front bezel. See
"Front Bezel (Optional)" on
page 77.
2
Using the RAID management software, prepare the hard drive for removal.
Wait until the hard-drive indicators on the
the drive can be removed safely.
documentation for information about hot-swap hard drive removal.
If the
hard drive
as the
hard drive
off, the
84 Installing System Components
hard drive
has been online, the green
is powered down. When the
is ready for removal.
See your storage controller
hard-drive
activity/
fault indicator flashes
hard-drive
See Figure 1-3.
carrier signal that
indicators are
Page 85
3 Press the release button and open the
1
2
3
release the
Slide the hard-drive carrier out of the hard-drive bay.
4
5
Insert a drive blank in the vacated hard-drive bay. See "Installing a Drive
hard-drive carrier
. See Figure 3-6.
hard-drive
carrier release handle to
Blank" on page 84.
CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have drive blanks installed.
Figure 3-6. Removing and Installing a Hard-Drive Carrier
1 release button 2 hard-drive carrier handle
3 hard-drive carrier
Installing System Components 85
Page 86
Installing a Hard-Drive Carrier
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
CAUTION: Ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with the operating system.
CAUTION: Combining SATA and SAS hard drives in the same system
configuration is not supported.
1
If applicable, remove the front bezel. See "Front Bezel (Optional)" on
page 77.
2
If a drive blank is present in the bay, remove it. See "Removing a Drive
Blank" on page 83.
3
Press the release button on the front of the hard-drive carrier and open the
handle.
4 With the lever on the hard-drive carrier open, slide the hard-drive carrier
into the
5
Close the hard-drive carrier handle to lock the hard drive in place.
hard-drive
bay until it contacts the backplane. See Figure 3-8.
Removing a Hard Drive From a Hard-Drive Carrier
CAUTION: Use only hard drives that have been tested and approved for use with
the SAS/SATA backplane.
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully
installed. Inserting a hard-drive carrier and attempting to lock its handle next to a
partially installed carrier can damage the partially installed carrier's shield spring
and make it unusable.
Remove the screws from the slide rails on the hard-drive carrier and separate
the hard drive from the carrier. See Figure 3-7.
86 Installing System Components
Page 87
Figure 3-7. Installing and Removing a Hard Drive
3
2
4
1
1 screws (4) 2 hard drive
3 SAS/SATA screw hole 4 hard-drive carrier
Installing System Components 87
Page 88
Installing a Hard Drive Into a Hard-Drive Carrier
NOTE: If you are upgrading from a 2.5" hard drive to a 3.5" hard drive, you need to
remove the inserts inside the carrier before installing the 3.5" hard drive in the
carrier.
1
Insert the hard drive into the hard-drive carrier with the connector end of
the drive at the back. See Figure 3-7.
2
Align the screw holes on the hard drive with the back set of holes on the
hard-drive carrier.
When aligned correctly, the back of the hard drive will be flush with the
back of the hard-drive carrier.
3
Attach the four screws to secure the hard drive to the hard-drive carrier.
Removing a Cabled Hard Drive
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.
2
Open the system. See "Opening the System" on page 78.
3
Disconnect the data/power cable from the hard drive in the hard-drive bay.
4
Lift the tab with the blue dot on the hard-drive bracket and slide the hard
drive out of the bay. See Figure 3-8.
88 Installing System Components
Page 89
Figure 3-8. Removing and Installing a Cabled Hard Drive
3
2
1
4
1 hard drive 2 power/data cable
3 tab 4 drive bracket
NOTE: If you are not replacing the hard drive, remove the drive from the drive
bracket (see "Removing a Hard Drive From a Hard-Drive Bracket" on page 91) and
insert the empty bracket back into the drive bay.
5
Replace the system cover. See "Closing the System" on page 79.
Installing a Cabled Hard Drive
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and from the peripherals.
2
Open the system. See "Opening the System" on page 78.
Installing System Components 89
Page 90
3
Remove the existing hard-drive bracket by lifting the tab with blue dot on
the bracket and sliding the bracket up and out of the system.
See Figure 3-8.
4
Install the hard drive into the bracket. See "Installing a Hard Drive Into a
Hard-Drive Bracket" on page 91.
5
Slide the hard drive into the drive bay.
6
Connect the power/data cable to the hard drive.
• If connecting to the integrated SATA controller (SATA hard drives
only), connect the SATA data cable to the SATA_A connector on the
system board.
• If connecting to a SAS RAID controller card (SAS or SATA hard
drives), connect the data cable to the connector on the card edge.
For information on installing a SAS controller card,
s
ee
"Installing an Expansion Card" on page 94.
7
Replace the system cover. See "Closing the System" on page 79.
8
Reconnect the system to the electrical outlet and turn on the system and
attached peripherals.
9
Enter the System Setup program and ensure that the hard drive’s
controller is enabled. See "Entering the System Setup Program" on
page 54.
10
Exit the System Setup program and reboot the system.
See the documentation that came with the hard drive for instructions on
installing any software required for drive operation.
90 Installing System Components
Page 91
Removing a Hard Drive From a Hard-Drive Bracket
1
2
3
4
Remove the screws from the slide rails on the hard-drive bracket and separate
the hard drive from the bracket. See Figure 3-9.
Figure 3-9. Removing and Installing a Hard Drive From a Hard-Drive Bracket
1 screws (4)* 2 hard drive
3 SAS/SATA screw holes (4) 4 hard-drive bracket
*Screws are supplied along with the hard drives ordered from Dell.
Installing a Hard Drive Into a Hard-Drive Bracket
1
Insert the hard drive into the hard-drive bracket with the connector end of
the drive at the back. See Figure 3-9.
2
Align the screw holes on the hard drive with the back set of holes on the
hard-drive bracket.
When aligned correctly, the back of the hard drive will be flush with the
back of the hard-drive bracket.
3
Attach the four screws to secure the hard drive to the hard-drive bracket.
Installing System Components 91
Page 92
Expansion Card
Expansion Card Installation Guidelines
Your system supports two PCIe Generation 2 expansion cards installed on two
expansion-card risers.
• Riser1: Supports PCIE_G2_x16 full-height half-length expansion card.
• Riser2: Supports PCIE_G2_x8 full-height half-length expansion card.
• The expansion-card slot is not hot-swappable.
• PCI Express Generation 1 and Generation 2 expansion cards are supported
in the slot.
CAUTION: To ensure proper cooling, only one of the two expansion cards can
have a power consumption of greater than 15 W (up to 25 W maximum), not
including the integrated storage controller.
• Table 3-1 provides a guide for installing expansion cards to ensure proper
cooling and mechanical fit. The expansion cards with the highest priority
should be installed first using the slot priority indicated. All other
expansion cards should be installed in card priority and slot priority order.
92 Installing System Components
Page 93
Table 3-1. Expansion-Card Installation Priority
Card
Card Description Slot Priority Maximum
Priority
1 PERC S300 Modular 3 1
2 SAS 6/iR Modular 3 1
3 PERC H700 Adapter 2 1
4 PERC H200 Adapter 2 1
5 PERC H800 512 MB Adapter 1,2 2
6 6 Gbps SAS HBA 1,2 2
7 SAS 5/E Adapter 1,2 2
8 QLE2562 FC8 Dual Channel HBA 1,2 2
9 LPe12002 FC8 Dual Channel HBA 1,2 2
10 QLE2560 FC8 Single Channel HBA 1,2 2
11 LPe12000 FC8 Single Channel HBA 1,2 2
12 Quad port Intel
®
x4 PCIe copper GbE
1,2 2
NIC
13 Dual port Intel x4 PCIe copper GbE NIC 1,2 2
14 Dual port Brcm 5709 PCIe copper GbE
1,2 2
NIC (Xinan-based) TOE
15 Dual port Brcom 5709 PCIe copper GbE
1,2 2
NIC (Xinan-based) TOE/Isoe
16 Single port Intel x1 PCIe copper GbE
1,2 2
NIC
17 LSI2032 PCIe SCSI HBA 1,2 2
Allowed
Installing System Components 93
Page 94
Installing an Expansion Card
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Unpack the expansion card and prepare it for installation.
For instructions, see the documentation accompanying the card.
2
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
3
Open the system. See "Opening the System" on page 78.
4
Lift the expansion-card latch and remove the filler bracket.
See Figure 3-10.
5
Holding the expansion card by its edges, position the card so that the cardedge connector aligns with the expansion-card connector on the
expansion-card riser. See Figure 3-10.
6
Insert the card-edge connector firmly into the expansion-card connector
until the card is fully seated.
7
Replace the expansion-card latch. See Figure 3-10.
94 Installing System Components
Page 95
Figure 3-10. Installing and Removing an Expansion Card
2
1
4
3
1 expansion-card latch 2 expansion card
3 filler bracket 4 expansion-card riser
8
Connect any cables to the expansion card.
9
Close the system. See "Closing the System" on page 79.
10
Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals
Installing System Components 95
Page 96
Removing an Expansion Card
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 78.
3
Disconnect all cables from the card.
4
Lift the expansion-card latch. See Figure 3-10.
5
Grasp the expansion card by its edges and carefully remove it from the
connector on the expansion-card riser.
6
If you are removing the expansion card permanently, install a metal filler
bracket over the empty expansion-card slot opening.
7
Replace the expansion-card latch.
NOTE: You must install a filler bracket over an empty expansion slot to
maintain Federal Communications Commission (FCC) certification of the
system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.
8
Close the system. See "Closing the System" on page 79.
9
Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
96 Installing System Components
Page 97
Expansion-Card Riser
The system’s expansion-card risers support x8 and x16 link Generation 2
PCIe expansion cards.
Removing an Expansion-Card Riser
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 78.
3
If installed, remove the expansion card from the expansion-card slot.
See "Removing an Expansion Card" on page 96.
4
To remove the expansion-card riser, press the release tab and lift the
expansion-card riser from the connector on the chassis. See Figure 3-11.
Installing System Components 97
Page 98
Figure 3-11. Installing and Removing an Expansion-Card Riser
4
1
2
3
5
1 expansion-card risers (2) 2 expansion-card slot
3 expansion-card riser sockets (2) 4 riser guide posts (2)
5 riser guides (2)
98 Installing System Components
Page 99
Installing an Expansion-Card Riser
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Align the expansion-card riser with the riser guide posts on the system
board. See Figure 3-11.
2
Lower the expansion-card riser into place until the expansion-card riser
connector is fully seated.
3
If applicable, reinstall the expansion card.
See "Installing an Expansion Card" on page 94.
4
Close the system. See "Closing the System" on page 79.
5
Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
Internal USB Memory Key
The USB memory key can be used as a boot device, security key, or mass
storage device. To use the internal USB connector, the Internal USB Port
option must be enabled in the Integrated Devices screen of the System Setup
program.
To boot from the USB memory key, you must configure the USB memory key
with a boot image and then specify the USB memory key in the boot
sequence in the System Setup program. See "Boot Settings Screen" on
page 59. For information on creating a bootable file on the USB memory key,
see the user documentation that accompanied the USB memory key.
CAUTION:
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
Many repairs may only be done by a certified service technician. You
Installing System Components 99
Page 100
NOTE: To avoid interference with other components, the maximum allowable
1
2
dimensions of the USB key are 24 mm (0.94") wide x 79 mm (3.11") long x 8.6 mm
(0.33") high.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 78.
3
Locate the USB connector on the control panel board. See Figure 6-1.
4
Insert the USB memory key into the USB connector.
5
Close the system. See "Closing the System" on page 79.
6
Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
Figure 3-12. Removing and Installing a USB Memory Key
1 USB memory key 2 USB memory key connector
100 Installing System Components
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