Dell E06S, E06S001 User Manual

Dell™ PowerEdge™ R910

Hardware Owner’s

Manual

Regulatory Model: E06S Series

Regulatory Type: E06S001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and Power E dge are trademarks of Dell Inc.
Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.

Regulatory Model: E06S Series

Regulatory Type: E06S001

January 2010 Rev. A00

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators

. . . . . . . . . . 12

LCD Panel Features . . . . . . . . . . . . . . . . . . . 14

Home Screen

Setup Menu

View Menu

Hard-Drive Indicator Patterns

Back-Panel Features and Indicators

Guidelines for Connecting External Devices

NIC Indicator Codes

Power Indicator Codes

LCD Status Messages

Viewing Status Messages

Removing LCD Status Messages

System Messages

Warning Messages

. . . . . . . . . . . . . . . . . . . . 15

. . . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . 18

. . . . . . . . . . 19

. . . . . . 21

. . . . . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . . . . 23

. . . . . . . . . . . . . 23

. . . . . . . . . . 24

. . . . . . . . . . . . . . . . . . . . 41

. . . . . . . . . . . . . . . . . . . 60

Diagnostics Messages

Alert Messages

. . . . . . . . . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . 60

Contents 3

Other Information You May Need . . . . . . . . . . . . 60

2 Using the System Setup Program and

UEFI Boot Manager

Choosing the System Boot Mode . . . . . . . . . . . . 63

. . . . . . . . . . . . . . . . . 63

Entering the System Setup Program

Responding to Error Messages

. . . . . . . . . . . 64

. . . . . . . . . . . 64

Using the System Setup Program Navigation
Keys

. . . . . . . . . . . . . . . . . . . . . . . . . 64

System Setup Options

Main Screen

Memory Settings Screen

Processor Settings Screen

SATA Settings Screen

Boot Settings Screen

Integrated Devices Screen

PCI IRQ Assignments Screen

Serial Communication Screen

. . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . . . 67

. . . . . . . . . . . . . 68

. . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . 70

. . . . . . . . . . . . 71

. . . . . . . . . . . 72

Embedded Server Management Screen

Power Management Screen

System Security Screen

Exit Screen

. . . . . . . . . . . . . . . . . . . . . 76

Entering the UEFI Boot Manager

. . . . . . . . . . . . 73

. . . . . . . . . . . . . . 74

. . . . . . . . . . . . . 76

Using the UEFI Boot Manager Navigation Keys

UEFI Boot Manager Screen

UEFI Boot Settings Screen

System Utilities Screen

. . . . . . . . . . . . . 77

. . . . . . . . . . . . . 78

. . . . . . . . . . . . . . . 78

. . . . . . 73

. . 77

4 Contents

System and Setup Password Features

Using the System Password

Using the Setup Password

. . . . . . . . . . . . 79

. . . . . . . . . . . . . 81

. . . . . . . . . . 79

Embedded System Management . . . . . . . . . . . . 82

iDRAC Configuration Utility

Entering the iDRAC Configuration Utility

. . . . . . . . . . . . . . . 83

. . . . . . 83

3 Installing System Components . . . . . . . . 85

Recommended Tools. . . . . . . . . . . . . . . . . . . 85

Inside the System

Front Bezel (Optional)

Removing the Front Bezel

Installing the Front Bezel

System Identification Panel

Removing the System Identification Panel

Installing the System Identification Panel

Opening and Closing the System

Opening the System

Closing the System

System Memory

General Memory Module Installation
Guidelines

Removing a Memory-Riser Blank

Installing a Memory-Riser Blank

Removing a Memory Riser

Installing a Memory Riser

Installing Memory Modules

Removing Memory Modules

Removing the Memory-Riser Guide

Installing the Memory-Riser Guide

. . . . . . . . . . . . . . . . . . . . 85

. . . . . . . . . . . . . . . . . . 87

. . . . . . . . . . . . . 87

. . . . . . . . . . . . . . 87

. . . . . . . . . . . . . . . 88

. . . . . 88

. . . . . 89

. . . . . . . . . . . . 89

. . . . . . . . . . . . . . . . 89

. . . . . . . . . . . . . . . . . 90

. . . . . . . . . . . . . . . . . . . . . 91

. . . . . . . . . . . . . . . . . . . . . . 92

. . . . . . . . . 99

. . . . . . . . . . 100

. . . . . . . . . . . . . 100

. . . . . . . . . . . . . 101

. . . . . . . . . . . . 102

. . . . . . . . . . . . 105

. . . . . . . . 106

. . . . . . . . . 107

Contents 5

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . 107

Removing a Hard-Drive Blank

Installing a Hard-Drive Blank

Removing a Hard Drive

Installing a Hard Drive

. . . . . . . . . . 108

. . . . . . . . . . . 108

. . . . . . . . . . . . . . 109

. . . . . . . . . . . . . . 110

Removing a Hard Drive From a Hard-Drive

. . . . . . . . . . . . . . . . . . . . . . . 112

Carrier

Installing a Hard Drive Into a Drive Carrier

. . . . 113

Optical Drive

Removing an Optical Drive

Installing an Optical Drive

Cooling Fans

Removing a Cooling Fan

Installing a Cooling Fan

. . . . . . . . . . . . . . . . . . . . . . 113

. . . . . . . . . . . . 113

. . . . . . . . . . . . 115

. . . . . . . . . . . . . . . . . . . . . . 116

. . . . . . . . . . . . . 116

. . . . . . . . . . . . . . 117

Removing the Cooling Fan Assembly

Installing the Cooling Fan Assembly

Internal USB Memory Key

. . . . . . . . . . . . . . . 120

Integrated NIC Hardware Key

. . . . . . . . . . . . . 123

. . . . . . . 120

Expansion Cards and Expansion-Card Riser

Expansion Card Installation Guidelines

Installing an Expansion Card

Removing an Expansion Card

Installing an Expansion-Card Riser

Removing an Expansion-Card Riser

I/O Card

. . . . . . . . . . . . . . . . . . . . . . . . . 134

Removing the I/O Card

Installing the I/O Card

. . . . . . . . . . . 126

. . . . . . . . . . . 128

. . . . . . . . 129

. . . . . . . 133

. . . . . . . . . . . . . . 134

. . . . . . . . . . . . . . . 135

. . . . . . . 118

. . . . . 124

. . . . . . 124

6 Contents

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 136

Installing an iDRAC6 Enterprise Card

Removing an iDRAC6 Enterprise Card

. . . . . . . 136

. . . . . . . 138

VFlash Media (Optional)

. . . . . . . . . . . . . . . . . 139

Installing a VFlash Media Card

Removing a VFlash Media Card

Internal Dual SD Module (Optional)

Removing the Internal Dual SD Module

Installing the Internal Dual SD Module

Internal SD Card (Optional)

. . . . . . . . . . . . . . . 142

Installing an Internal SD Card

Removing an Internal SD Card

Integrated Storage Controller Card

Removing the Integrated Storage
Controller Card

. . . . . . . . . . . . . . . . . . . 143

Installing the Integrated Storage
Controller Card

RAID Battery

Removing a RAID Battery

Installing the RAID Battery

Processors

Removing a Processor

Installing a Processor

. . . . . . . . . . . . . . . . . . . 145

. . . . . . . . . . . . . . . . . . . . . . . 146

. . . . . . . . . . . . . . 146

. . . . . . . . . . . . . 147

. . . . . . . . . . . . . . . . . . . . . . . . 148

. . . . . . . . . . . . . . . 148

. . . . . . . . . . . . . . . 152

. . . . . . . . . . . 139

. . . . . . . . . . 139

. . . . . . . . . . . 139

. . . . . . 139

. . . . . . . 141

. . . . . . . . . . . 142

. . . . . . . . . . . 142

. . . . . . . . . . . 143

Power Supplies

. . . . . . . . . . . . . . . . . . . . . 154

Removing a Power Supply

Installing a Power Supply

Removing the Power Supply Blank

Installing the Power Supply Blank

. . . . . . . . . . . . . 155

. . . . . . . . . . . . . 156

. . . . . . . . . 157

. . . . . . . . . 157

Contents 7

System Battery . . . . . . . . . . . . . . . . . . . . . 157

Replacing the System Battery

. . . . . . . . . . 157

SAS Backplane

Removing the SAS Backplane

Installing the SAS Backplane

Power Distribution Board

Removing the Power Distribution Board

Replacing the Power Distribution Board

Control Panel Assembly

Removing the Control Panel Display Module

Installing the Control Panel Display Module

Removing the Control Panel Board

Installing the Control Panel Board

System Board

Removing the System Board

Installing the System Board

. . . . . . . . . . . . . . . . . . . . . 159

. . . . . . . . . . 159

. . . . . . . . . . . 161

. . . . . . . . . . . . . . . 161

. . . . . 161

. . . . . 163

. . . . . . . . . . . . . . . . 163

. . . 163

. . . 164

. . . . . . . . 166

. . . . . . . . 167

. . . . . . . . . . . . . . . . . . . . . . 168

. . . . . . . . . . . 168

. . . . . . . . . . . . 170

4 Troubleshooting Your System . . . . . . . . 173

Safety First—For You and Your System . . . . . . . . 173

8 Contents

Troubleshooting System Startup Failure

Troubleshooting External Connections

. . . . . . . . 173

. . . . . . . . 173

Troubleshooting the Video Subsystem. . . . . . . . . 174

Troubleshooting a USB Device

Troubleshooting a Serial I/O Device

Troubleshooting a NIC

. . . . . . . . . . . . 174

. . . . . . . . . . 175

. . . . . . . . . . . . . . . . . 175

Troubleshooting a Wet System . . . . . . . . . . . . . 176

Troubleshooting a Damaged System

Troubleshooting the System Battery

Troubleshooting Power Supplies

Troubleshooting System Cooling Problems

Troubleshooting a Fan

. . . . . . . . . . . . . . . 180

Troubleshooting System Memory

. . . . . . . . . . 177

. . . . . . . . . . . 178

. . . . . . . . . . . . 179

. . . . . . . 180

. . . . . . . . . . . . 181

Troubleshooting an Internal USB Key . . . . . . . . . . 183

Troubleshooting an Internal SD Card

Troubleshooting an Optical Drive

Troubleshooting a Tape Backup Unit

Troubleshooting a Hard Drive

Troubleshooting a Storage Controller

Troubleshooting Expansion Cards

Troubleshooting the Processors

. . . . . . . . . . 184

. . . . . . . . . . . . 185

. . . . . . . . . . 186

. . . . . . . . . . . . . . 186

. . . . . . . . . . 187

. . . . . . . . . . . . 189

. . . . . . . . . . . . . 190

5 Running the System Diagnostics . . . . . . 193

Using Online Diagnostics . . . . . . . . . . . . . . . . 193

Embedded System Diagnostics Features

When to Use the Embedded System Diagnostics

Running the Embedded System Diagnostics

System Diagnostics Testing Options

. . . . . . . . 193

. . . . 194

. . . . . . 194

. . . . . . . . . . 194

Contents 9

Using the Custom Test Options . . . . . . . . . . . . 195

Selecting Devices for Testing

Selecting Diagnostics Options

Viewing Information and Results

. . . . . . . . . . . 195

. . . . . . . . . . 195

. . . . . . . . . 196

6 Jumpers and Connectors. . . . . . . . . . . . 197

System Board Jumper . . . . . . . . . . . . . . . . . 197

System Board Connectors

SAS Backplane Board Connectors

Disabling a Forgotten Password

. . . . . . . . . . . . . . . 198

. . . . . . . . . . 200

. . . . . . . . . . . . 201

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 203

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 203

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

10 Contents

About Your System

Accessing System Features During Startup

The following keystrokes provide access to system features during startup.

Keystroke Description

<F2> Enters the System Setup program. See "Using the System Setup

Program and UEFI Boot Manager" on page 63.

<F10> Enters System Services, which opens the Lifecycle Controller. The

Lifecycle Controller allows you to access utilities such as embedded
system diagnostics. For more information, see the Lifecycle Controller
documentation.

<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager,

depending on the system's boot configuration. See "Using the System
Setup Program and UEFI Boot Manager" on page 63.

<F12> Starts PXE boot.

<Ctrl><E> Enters the iDRAC Configuration Utility, which allows access to the

System Event Log (SEL) and configuration of remote access to the
system. For more information, see the iDRAC user documentation.

<Ctrl><C> Enters the SAS Configuration Utility. For more information, see the

SAS adapter documentation.

<Ctrl><R> Enters the PERC configuration utility. For more information, see the

PERC card documentation

<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more

information, see the documentation for your integrated NIC.

About Your System 11

Front-Panel Features and Indicators

1

2

3

5

6

7

8

9

4

10

Figure 1-1. Front-Panel Features and Indicators

Item Indicator, Button, or

Connector

1 Optical drive

(optional)

Icon Description

One optional slim-line SATA
DVD-ROM drive or DVD-RW drive.

NOTE: DVD devices are data only.

2 Power-on indicator,

power button

The power-on indicator lights when the
system power is on.

The power button controls the DC
power supply output to the system.
When the system bezel is installed, the
power button is not accessible.

NOTE: When powering on the system, the

video monitor can take from several
seconds to over two minutes to display an
image, depending on the amount of
memory installed in the system.

NOTE: On ACPI-compliant operating

systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.

12 About Your System

Item Indicator, Button, or

Connector

3 NMI button Used to troubleshoot software and

4 USB connectors (2) Connect USB devices to the system. The

5 Video connector Connects a monitor to the system.

6 LCD menu buttons Allows you to navigate the control panel

7 LCD panel Provides system ID, status information,

Icon Description

device driver errors when using certain
operating systems. This button can be
pressed using the end of a paper clip.

Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.

ports are USB 2.0-compliant.

LCD menu.

and system error messages.

The LCD lights blue during normal
system operation. The LCD lights
amber when the system needs attention,
and the LCD panel displays an error
code followed by descriptive text.

NOTE: If the system is connected to AC

power and an error has been detected,
the LCD lights amber regardless of
whether the system has been powered on.

8 System identification

button

The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the LCD
panel on the front and the blue system
status indicator on the back blink until
one of the buttons is pushed again.

About Your System 13

Item Indicator, Button, or

Connector

9 System identification

panel

10 Hard drives Up to sixteen 2.5-inch, external

Icon Description

A slide-out panel for system information
including the Express Service tag,
embedded NIC MAC address, and
iDRAC6 Enterprise card MAC address.
Space is provided for an additional label.

hot-swappable SAS or SSD hard drives.

NOTE: Only one SATA drive is supported

on the x4 backplane. SAS and SATA hard
disks on the same backplane cannot be
combined into a single virtual disk. x16
backplanes do not support SATA drives.

LCD Panel Features

The system's LCD panel provides system information and status and error
messages to signify when the system is operating correctly or when the system
needs attention. See "LCD Status Messages" on page 23 for information
about specific status codes.

The LCD backlight lights blue during normal operating conditions and lights
amber to indicate an error condition. When the system is in standby mode,
the LCD backlight is off and can be turned on by pressing either the Select,
Left or Right button on the LCD panel. The LCD backlight will remain off if
LCD messaging is turned off through the iDRAC utility, the LCD panel, or
other tools.

14 About Your System

Figure 1-2. LCD Panel Features

1

2

3

4

Item Buttons Description

1 Left Moves the cursor back in one-step increments.

2 Select Selects the menu item highlighted by the

cursor.

3 Right Moves the cursor forward in one-step

increments.

During message scrolling:

• Press once to increase scrolling speed.

• Press again to stop.

• Press again to return to default scrolling
speed.

• Press again to repeat the cycle.

4 System identification Turns the system ID mode on (LCD panel

flashes blue) and off.

Press quickly to toggle the system ID on and
off. If the system hangs during POST, press and
hold the system ID button for more than five
seconds to enter BIOS Progress mode.

Home Screen

The Home screen displays user-configurable information about the system.
This screen is displayed during normal system operation when there are no
status messages or errors present. When the system is in standby mode, the
LCD backlight will turn off after five minutes of inactivity if there are no error
messages. Press one of the three navigation buttons (Select, Left, or Right) to
view the Home screen.

About Your System 15

To navigate to the Home screen from another menu, continue to select the
up arrow until the Home icon is displayed, and then select the Home
icon.

From the Home screen, press the Select button to enter the main menu. See
the following tables for information on the Setup and View submenus.

Setup Menu

NOTE: When you select an option in the Setup menu, you must confirm the option

before proceeding to the next action.

Option Description

DRAC Select DHCP or Static IP to configure the network

mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS
to enable DNS and to view domain addresses. Two
separate DNS entries are available.

Set error Select SEL to display LCD error messages in a format

that matches the IPMI description in the SEL. This can
be useful when trying to match an LCD message with
an SEL entry.

Select Simple to display LCD error messages in a
simplified user-friendly description. See "LCD Status
Messages" on page 23 for a list of messages in this
format.

Set home Select the default information to be displayed on the

LCD Home screen. See "View Menu" on page 17 to see
the options and option items that can be set as the
default on the Home screen.

16 About Your System

View Menu

Option Description

DRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC6.

Addresses include DNS (Primary and Secondary),
Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC Displays the MAC addresses for DRAC, iSCSIn, or

NETn.

Name Displays the name of the Host, Model, or User String

for the system.

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or

Watts. The display format can be configured in the Set
home submenu of the Setup menu. See "Setup Menu"
on page 16.

Temperature Displays the temperature of the system in Celsius or

Fahrenheit. The display format can be configured in the
Set home submenu of the Setup menu. See "Setup
Menu" on page 16.

About Your System 17

Hard-Drive Indicator Patterns

1

2

1 hard-drive activity indicator (green) 2 hard-drive status indicator (green

Drive-Status Indicator Pattern (RAID Only) Condition

Blinks green two times per second Identify drive/preparing for removal

Off Drive ready for insertion or removal

and amber)

NOTE: The drive status indicator remains

off until all hard drives are initialized after
system power is applied. Drives are not
ready for insertion or removal during this
time.

Blinks green, amber, and off Drive predicted failure

18 About Your System

Drive-Status Indicator Pattern (RAID Only) Condition

1

3 6

4

7

2

5

8

9

10

Blinks amber four times per second Drive failed

Blinks green slowly Drive rebuilding

Steady green Drive online

Blinks green three seconds, amber three
seconds, and off six seconds

Rebuild aborted

Back-Panel Features and Indicators

Figure 1-3. Back-Panel Features and Indicators

Item Indicator, Button, or

Connector

1 Ethernet or SFP+

connectors

Icon Description

Depending on the configuration, your
system may have either a 1 GbE I/O riser
or a 10 Gb I/O riser.

A 1 GbE I/O riser consists of four
Ethernet connectors and a 10 Gb I/O
riser consists of two SFP+ and two
Ethernet connectors.

About Your System 19

Item Indicator, Button, or

Connector

2 VFlash media slot

(optional)

3 USB connectors (2) Connect USB devices to the system. The

4 iDRAC6 Enterprise

port (optional)

5 PCIe expansion card

slots (7)

Icon Description

Connects an external SD memory card
for the optional iDRAC6 Enterprise
card.

ports are USB 2.0-compliant.

Dedicated management port for the
optional iDRAC6 Enterprise card.

PCI Express Generation 1 and
Generation 2

Slot 1: PCIe x4 Gen2 half-length, full
height

Slot 2–4: PCIe x8 Gen2 half-length, full
height

Slot 5: PCIe x4 Gen1 half-length, full
height

Slot 6: PCIe x8 Gen2 half-length, full
height

Slot 7: PCIe x16 Gen2 half-length, half
height

NOTE: Slot 7 can be expanded to four

additional PCIe x4 Gen2 low profile slots
using an optional PCIe expansion riser.

6 Power supplies (4) 1100 W or 750 W

7 System identification

connector

8 System identification

button

Connects the optional system status
indicator assembly through the optional
cable management arm.

The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the LCD
panel on the front and the blue system
status indicator on the back blink until
one of the buttons is pushed again.

20 About Your System

Item Indicator, Button, or

1

2

Connector

9 Serial connector Connects a serial device to the system.

10 Video connector Connects a VGA display to the system.

Icon Description

Guidelines for Connecting External Devices

• Turn off power to the system and external devices before attaching a new
external device. Turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).

• Ensure that the appropriate driver for the attached device has been
installed on the system.

• If necessary to enable ports on your system, use the

Setup Program and UEFI Boot Manager

" on page 63

"Using the System

.

NIC Indicator Codes

1 link indicator 2 activity indicator

Indicator Indicator Code

Link and activity
indicators are off

Link indicator is green The NIC is connected to a valid network link at

The NIC is not connected to the network.

1000 Mbps.

About Your System 21

Indicator Indicator Code

Link indicator is amber The NIC is connected to a valid network link at

10/100 Mbps.

Activity indicator is green
blinking

Network data is being sent or received.

Power Indicator Codes

The power supplies have indicators that show whether power is present or
whether a power fault has occurred.

• Not lit — AC power is not connected.

• Green — In standby mode, a green light indicates that a valid AC source is
connected to the power supply and that the power supply is operational.
When the system is on, a green light also indicates that the power supply is
providing DC power to the system.

• Amber — Indicates a problem with the power supply.

• Alternating green and amber — When hot-adding a power supply, this
indicates that the power supply is mismatched with the other power
supply (a high output power supply and an energy smart power supply are
installed in the same system). Replace the power supply that has the
flashing indicator with a power supply that matches the capacity of the
other installed power supply.

CAUTION: When correcting a power supply mismatch, replace only the power

supply with the flashing indicator. Swapping the opposite power supply to make a
matched pair can result in an error condition and unexpected system shutdown. To
change from a High Output configuration to an Energy Smart configuration or vice
versa, you must power down the system.

22 About Your System

Figure 1-4. Power Supply Status Indicator

1

2

1 Velcro strap 2 power supply status indicator

LCD Status Messages

The LCD messages consist of brief text messages that refer to events recorded
in the System Event Log (SEL). For information on the SEL and configuring
system management settings, see the systems management software
documentation.

NOTE: If your system fails to boot, press the System ID button for at least 5 seconds

until an error code appears on the LCD. Record the code, then see "Getting Help" on
page 203.

Viewing Status Messages

If a system error occurs, the LCD screen will turn amber. Press the Select
button to view the list of errors or status messages. Use the left and right
buttons to highlight an error number, and press Select to view the error.

About Your System 23

Removing LCD Status Messages

For faults associated with sensors, such as temperature, voltage, fans, and so
on, the LCD message is automatically removed when that sensor returns to a
normal state. For other faults, you must take action to remove the message
from the display:

• Clear the SEL — You can perform this task remotely, but you will lose the
event history for the system.

• Power cycle — Turn off the system and disconnect it from the electrical
outlet; wait approximately 10 seconds, reconnect the power cable, and
restart the system.

NOTE: The following LCD status messages are displayed in the simple format. See

"Setup Menu" on page 16 to select the format in which the messages are displayed.

Table 1-1. LCD Status Messages

Code Text Causes Corrective Actions

E1000 Failsafe

voltage
error.
Contact
support.

E1114 Ambient Temp

exceeds
allowed
range.

E1116 Memory

disabled,
temp above
range. Power
cycle AC.

Check the SEL for critical
failure events.

Ambient temperature has
reached a point outside of
the allowed range.

Memory has exceeded
allowable temperature and
has been disabled to prevent
damage to the components.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

See "Troubleshooting
System Cooling
Problems" on page 180.

Remove AC power to the
system for 10 seconds and
restart the system.

See "Troubleshooting
System Cooling
Problems" on page 180. If
the problem persists, see
"Getting Help" on
page 203.

24 About Your System

Code Text Causes Corrective Actions

E1119 Chipset #

temp out of
range. Check
motherboard
heatsinks.

E1120 CPU VCORE

Temp: "CPU
VCORE
Regulator
temp
exceeding
range. Check
fans".

E1121 CPU VCACHE

Temp: "CPU
VCACHE
Regulator
temp
exceeding
range. Check
fans".

E1122 Mem VR Temp :

"Mem Voltage
Regulator
temp
exceeding
range. Check
fans".

E1210 Motherboard

battery
failure.
Check
battery.

Chipset temperature has
reached a point outside of
the allowed range.

The regulator temperature
has reached a point outside
of the allowed range.

The regulator temperature
has reached a point outside
of the allowed range.

The regulator temperature
has reached a point outside
of the allowed range.

CMOS battery is missing or
the voltage is outside of the
allowable range.

See "Troubleshooting
System Cooling
Problems" on page 180.

See "Troubleshooting
System Cooling
Problems" on page 180.

See "Troubleshooting
System Cooling
Problems" on page 180.

See "Troubleshooting
System Cooling
Problems" on page 180.

See "Troubleshooting the
System Battery" on
page 178.

About Your System 25

Code Text Causes Corrective Actions

E1211 RAID

Controller
battery
failure.
Check
battery.

E1216 3.3V

Regulator
failure.
Reseat PCIe
cards.

E1219 Disk

Backplane
power
failure.
Check BP
power cable.

E1222 CPU # VCACHE

Regulator
failure.
Contact
support.

E122C CPU Power

Fault. Power
cycle AC.

E122E On-board

regulator
failed. Call
support.

RAID battery is either
missing, bad, or unable to
recharge due to thermal
issues.

3.3V voltage regulator failed. Remove and reseat the

Storage backplane voltage
regulator has failed.

Processor voltage regulator
failed.

A power fault was detected
when powering up the
processor(s).

One of the on-board voltage
regulators failed.

Reseat the RAID battery
connector. See "Installing
the RAID Battery" on
page 147 and
"Troubleshooting System
Cooling Problems" on
page 180.

PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 189.

Remove and reseat the
backplane. If the problem
persists, see "Getting
Help" on page 203.

Reseat the processor(s).
See "Troubleshooting the
Processors" on page 190.

If the problem persists,
see "Getting Help" on
page 203.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

26 About Your System

Code Text Causes Corrective Actions

E1233 IO Riser

power
failure.
Reseat IO
Riser.

E1234 Memory Riser

# power
failure.
Reseat riser
and DIMMs.

E1243 CPU # VCORE

Regulator
failure.
Contact
Support.

E1244 Embedded 10Gb

NICs
disabled.
Check or add
PSUs.

E1245 CPU # VIO

Regulator
failure.
Contact
support.

E1310 Fan ## RPM

exceeding
range. Check
fan.

IO riser voltage regulator
failed.

Memory riser voltage
regulator failed.

Processor voltage regulator
failed.

Insufficient standby power
for 10 Gb embedded NICs.

Processor voltage regulator
failed.

RPM of specified fan is
outside of the intended
operating range.

Reseat the I/O riser.

If the problem persists,
see "Getting Help" on
page 203.

Reseat the memory riser.

If the problem persists,
see "Getting Help" on
page 203.

Reseat the processor. See
"Troubleshooting the
Processors" on page 190.

If the problem persists,
see "Getting Help" on
page 203.

Reseat the power supplies.
See "Troubleshooting
Power Supplies" on
page 179.

If the problem persists,
see "Getting Help" on
page 203.

Reseat the processor. See
"Troubleshooting the
Processors" on page 190.

If the problem persists,
see "Getting Help" on
page 203.

See "Troubleshooting
System Cooling
Problems" on page 180.

About Your System 27

Code Text Causes Corrective Actions

E1313 Fan

redundancy
lost. Check
fans.

E1314 Critical

system
cooling loss.
Check fans.

E1410 System Fatal

Error
detected.

E1414 CPU # temp

exceeding
range. Check
CPU heatsink.

E1418 CPU # not

detected.
Check CPU is
seated
properly.

E141C Unsupported

CPU configur­ation. Check
CPU or BIOS
revision.

The system is no longer fan
redundant. Another fan
failure would put the system
at risk of over-heating.

All fans have been removed
from system.

A fatal system error has been
detected.

Specified processor is out of
acceptable temperature
range.

Specified processor is
missing or bad, and the
system is in an unsupported
configuration.

Processors are in an
unsupported configuration.

Check LCD for additional
scrolling messages. See
"Troubleshooting a Fan"
on page 180.

Ensure that the fans are
properly installed. See
"Troubleshooting a Fan"
on page 180.

Check LCD for additional
scrolling messages.
Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

Ensure that the processor
heat sinks are properly
installed. See
"Troubleshooting the
Processors" on page 190
and "Troubleshooting
System Cooling
Problems" on page 180.

Ensure that the specified
processor is properly
installed. See
"Troubleshooting the
Processors" on page 190.

Ensure that your
processors match and
conform to the type
described in the processor
technical specifications
outlined in your system’s
Getting Started Guide.

28 About Your System

Code Text Causes Corrective Actions

E141F CPU #

protocol
error. Power
cycle AC.

E1420 CPU Bus

parity error.
Power cycle
AC.

E1421 CPU #

initializati
on error.
Power cycle
AC.

E1422 CPU # machine

check error.
Power cycle
AC.

E1610 Power Supply

# (### W)
missing.
Check power
supply.

E1614 Power Supply

# (### W)
error. Check
power supply.

The system BIOS reported a
processor protocol error.

The system BIOS reported a
processor bus parity error.

The system BIOS reported a
processor initialization error.

The system BIOS reported a
machine check error.

Specified power supply was
removed or is missing from
the system.

Specified power supply
failed.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

See "Troubleshooting
Power Supplies" on
page 179.

See "Troubleshooting
Power Supplies" on
page 179.

About Your System 29

Code Text Causes Corrective Actions

E1618 Predictive

failure on
Power Supply
# (### W).
Check PSU.

E161C Power Supply

# (### W)
lost AC
power. Check
PSU cables.

E1620 Power Supply

# (### W) AC
power error.
Check PSU
cables.

E1624 Lost power

supply
redundancy.
Check PSU
cables.

E1626 Power Supply

Mismatch.
PSU1 = ### W,
PSU2 = ### W.

E1629 Power

required >
PSU wattage.
Check PSU and
config.

A power supply fan failure,
an over-temperature
condition, or power supply
communication error has
caused the predictive
warning of an impending
power supply failure.

Specified power supply is
attached to the system, but
it has lost its AC input.

Specified power supply's AC
input is outside of the
allowable range.

The power supply subsystem
is no longer redundant. If
the remaining power supply
fails, the system will shut
down.

The power supplies in the
system are not the same
wattage.

The system configuration
requires more power than
the power supplies can
provide, even with
throttling.

See "Troubleshooting
Power Supplies" on
page 179.

Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supplies" on page 179.

Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supplies" on page 179.

See "Troubleshooting
Power Supplies" on
page 179.

Ensure that power
supplies with matching
wattage are installed. See
the Technical
Specifications outlined in
your system’s Getting
Started Guide.

Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.

30 About Your System

Code Text Causes Corrective Actions

E1631 System power

draw exceeded
threshold.
Contact
support.

E1632 PowerSafe

event.
Contact
support.

E1710 I/O channel

check error.
Review &
clear SEL.

The processors and memory
throttling is not sufficient to
keep system power
consumption below the
maximum safe level with
current power supply
configuration.

The processors and memory
have been throttled to keep
system power consumption
below the maximum safe
level with current power
supply configuration.

The system BIOS reported
an I/O channel check.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.

If the problem persists,
see "Getting Help" on
page 203.

E1711 PCI parity

error on Bus
## Device ##
Function ##.

PCI parity
error on Slot
#. Review &
clear SEL.

The system BIOS reported a
PCI parity error on a
component that resides in
PCI configuration space at
bus ##, device ##,
function ##.

The system BIOS reported a
PCI parity error on a
component that resides in
the specified slot.

Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 189.

Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 189.

About Your System 31

Code Text Causes Corrective Actions

E1712 PCI system

error on Bus
## Device ##
Function ##.

PCI system
error on Slot
#. Review &
clear SEL.

E1714 Unknown

error. Review
& clear SEL.

E1715 Fatal I/O

Error. Review
& clear SEL.

The system BIOS reported a
PCI system error on a
component that resides in
PCI configuration space at
bus ##, device ##,
function ##.

The system BIOS reported a
PCI system error on a
component that resides in
the specified slot.

The system BIOS
determined there has been
an error in the system, but is
unable to determine its
origin.

The system BIOS
determined there has been a
fatal error in the system.

Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 189.

Reinstall the expansion­card riser. See "Expansion
Cards and Expansion­Card Riser" on page 124.
If the problem persists,
the riser card or system
board is faulty. See
"Getting Help" on
page 203.

Check the SEL for more
information and then
clear the SEL. Remove
AC power to the system
for 10 seconds and restart
the system.

If the problem persists,
see "Getting Help" on
page 203.

Check the SEL for more
information, and then
clear the SEL. Remove
AC power to the system
for 10 seconds, and restart
the system.

If the problem persists,
see "Getting Help" on
page 203.

32 About Your System

Code Text Causes Corrective Actions

E1716 Chipset IERR

Bus

##

Dev
Function ##.
Review &
clear SEL.

#

E1717 CPU

E171F PCIe fatal

E1810 Hard drive ##

internal
error. Review
& clear SEL.

error on Bus
## Device ##
Function ##.

PCIe fatal
error on Slot
#. Review &
clear SEL.

fault. Review
& clear SEL.

The system BIOS reported a
chipset internal error that

##

resides in bus ##, device
##, function ##.

The system BIOS
determined that the
specified processor has had
an internal error.

The system BIOS has
reported a PCIe fatal error
on a component that resides
in PCI configuration space
at bus ##, device ##,
function ##.

The system BIOS has
reported a PCIe fatal error
on a component that resides
in the specified slot.

The specified hard drive
experienced a fault.

Check the SEL for more
information, and then
clear the SEL. Remove
AC power to the system
for 10 seconds, and restart
the system.

If the problem persists,
see "Getting Help" on
page 203.

Check the SEL for more
information, and then
clear the SEL. Remove
AC power to the system
for 10 seconds, and restart
the system.

If the problem persists,
see "Getting Help" on
page 203.

Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards" on
page 189.

Reinstall the expansion­card riser. See "Expansion
Cards and Expansion­Card Riser" on page 124.
If the problem persists,
the riser card or system
board is faulty. See
"Getting Help" on
page 203.

See "Troubleshooting a
Hard Drive" on page 186.

About Your System 33

Code Text Causes Corrective Actions

E1812 Hard drive ##

removed.
Check drive.

E1813 Internal Dual

SD Module
Card #
failed. Check
SD card.

E1814 Internal SD

Module Card #
write­protected.
Check SD
card.

E1815 Internal Dual

SD Module
redundancy
lost. Check
SD cards.

E1A14 SAS cable A

failure.
Check
connection.

The specified hard drive has
been removed from the
system.

The internal dual SD
module card has failed.

The internal dual SD
module card is write­protected and cannot be
used.

The internal dual SD
module bootable media is
no longer redundant.

SAS cable A is missing or
bad.

Information only.

Reseat the internal dual
SD module card.

If the problem persists,
see "Getting Help" on
page 203.

Change the write-protect
switch setting on SD card.

Initiate a rebuild on the
next POST execution.

Reseat the internal dual
SD module card. See
"Removing an Internal SD
Card" on page 142 and
"Installing an Internal SD
Card" on page 142.

If the problem persists,
see "Getting Help" on
page 203.

Reseat the cable. If the
problem persists, replace
cable.

If the problem persists,
see "Getting Help" on
page 203.

34 About Your System

Code Text Causes Corrective Actions

E1A15 SAS cable B

failure.
Check
connection.

E1A1D Control panel

USB cable not
detected.
Check cable.

E2010 Memory not

detected.
Inspect
DIMMs.

E2011 Memory

configuratio
n failure.
Check DIMMs.

E2012 Memory

configured
but unusable.
Check DIMMs.

E2013 BIOS unable

to shadow
memory. Check
DIMMs.

SAS cable B is missing or
bad.

USB cable to the control
panel is missing or bad.

No memory was detected in
the system.

Memory detected, but is not
configurable. Error detected
during memory
configuration.

Memory configured, but is
unusable.

The system BIOS failed to
copy its flash image into
memory.

Reseat the cable. If the
problem persists, replace
cable.

If the problem persists,
see "Getting Help" on
page 203

Reseat the cable. If the
problem persists, replace
cable.

If the problem persists,
see "Getting Help" on
page 203.

Install memory or reseat
the memory risers and
memory modules. See
"Installing a Memory
Riser" on page 101,
"Installing Memory
Modules" on page 102 or
"Troubleshooting System
Memory" on page 181.

See "Troubleshooting
System Memory" on
page 181.

See "Troubleshooting
System Memory" on
page 181.

See "Troubleshooting
System Memory" on
page 181.

About Your System 35

Code Text Causes Corrective Actions

E2014 CMOS RAM

failure.
Power cycle
AC.

E2015 DMA

Controller
failure.
Power cycle
AC.

E2016 Interrupt

Controller
failure.
Power cycle
AC.

E2017 Timer refresh

failure.
Power cycle
AC.

E2018 Programmable

Timer error.
Power cycle
AC.

E2019 Parity error.

Power cycle
AC.

CMOS failure. CMOS RAM
not functioning properly.

DMA controller failure. Remove AC power to the

Interrupt controller failure. Remove AC power to the

Timer refresh failure. Remove AC power to the

Programmable interval
timer error.

Parity error. Remove AC power to the

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

36 About Your System

Code Text Causes Corrective Actions

E201A SuperIO

failure.
Power cycle
AC.

E201B Keyboard

Controller
error. Power
cycle AC.

E201C SMI

initializati
on failure.
Power cycle
AC.

E201D Shutdown test

failure.
Power cycle
AC.

E201E POST memory

test failure.
Check DIMMs.

E2020 CPU

configuratio
n failure.
Check screen
message.

SIO failure. Remove AC power to the

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

Keyboard controller failure. Remove AC power to the

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

System management
interrupt (SMI)
initialization failure.

BIOS shutdown test failure. Remove AC power to the

BIOS POST memory test
failure.

Processor configuration
failure.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

system for 10 seconds and
restart the system.

If the problem persists,
see "Getting Help" on
page 203.

See "Troubleshooting
System Memory" on
page 181.

If the problem persists,
see "Getting Help" on
page 203.

Check screen for specific
error messages. See
"Troubleshooting the
Processors" on page 190.

About Your System 37

Code Text Causes Corrective Actions

E2021 Incorrect

memory
configur­ation. Review
User Guide.

E2022 General

failure
during POST.
Check screen
message.

E2025 QPI

initializati
on error.
Contact
support.

E2026 Memory

initializati
on error.
Contact
support.

E2110 Multibit

Error on DIMM
##. Reseat
DIMM.

E2111 SBE log

disabled on
DIMM ##.
Reseat DIMM.

Incorrect memory
configuration.

General failure after video. Check screen for specific

QuickPath Interconnect
(QPI) failure.

Invalid memory
configuration.

The memory module in slot
"##" has had a multi-bit
error (MBE).

The system BIOS has
disabled memory single-bit
error (SBE) logging and will
not log any more SBEs until
the system is rebooted. "##"
represents the memory
module implicated by the
BIOS.

Check screen for specific
error messages. See
"Troubleshooting System
Memory" on page 181.

error messages.

See "Getting Help" on
page 203.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines"
on page 92. See "Getting
Help" on page 203.

See "Troubleshooting
System Memory" on
page 181.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Troubleshooting
System Memory" on
page 181.

38 About Your System

Code Text Causes Corrective Actions

E2112 Memory spared

on Card x
DIMM ##.
Power cycle
AC.

The system BIOS spared the
memory because it has
determined the memory has
too many errors.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Troubleshooting
System Memory" on
page 181.

E2113 Mem mirror

OFF on DIMM
## & ##.
Power cycle
AC.

I1910 Intrusion

detected.

The system BIOS disabled
memory mirroring because
it has determined one half
of the mirror has had too
many errors. "## & ##"
represents the memory
module pair implicated by
the BIOS.

System cover has been
removed.

Remove AC power to the
system for 10 seconds and
restart the system.

If the problem persists,
see "Troubleshooting
System Memory" on
page 181.

Information only.

Check chassis
cover.

I1911 LCD Log Full.

Check SEL to
review all
Errors.

LCD overflow message. A
maximum of ten error
messages can display
sequentially on the LCD.
The eleventh message
instructs the user to check

Check the SEL for details
on the events.

Remove AC power to the
system for 10 seconds or
clear the SEL.

the SEL for details on the
events.

I1912 SEL full.

Review &
clear log.

W1100 CPU VCORE

Regulator
temp
exceeding
range. Check
fans.

The SEL is full of events
and is unable to log any
more.

The regulator temperature
has reached a point outside
of the allowed range.

Check the SEL for more
information and then
clear the SEL.

See "Troubleshooting
System Cooling
Problems" on page 180. If
the problem persists, see
"Getting Help" on
page 203.

About Your System 39

Code Text Causes Corrective Actions

W1101 CPU VCACHE

Regulator
temp
exceeding
range. Check
fans.

W1102 Mem Voltage

Regulator
temp
exceeding
range. Check
fans

W1228 RAID

Controller
battery
capacity <
24hr.

W1627 Power

required >
PSU wattage.
Check PSU and
config.

W1628 Performance

degraded.
Check PSU and
system
configur­ation.

The regulator temperature
has reached a point outside
of the allowed range.

The regulator temperature
has reached a point outside
of the allowed range.

Warns predictively that the
RAID battery has less than
24 hours of charge left.

The system configuration
requires more power than
what the power supply can
provide.

The system configuration
requires more power than
what the power supply can
provide, but it can boot if
throttled.

See "Troubleshooting
System Cooling
Problems" on page 180. If
the problem persists, see
"Getting Help" on
page 203.

See "Troubleshooting
System Cooling
Problems" on page 180. If
the problem persists, see
"Getting Help" on
page 203.

Allow RAID battery to
charge to greater than 24
hours of sustained charge.

If problem persists,
replace the RAID battery.
See "Installing the RAID
Battery" on page 147.

Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.

Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.

40 About Your System

Code Text Causes Corrective Actions

W1630 Power supply

redundancy
degraded.
Check PSU
cables.

The power supply subsystem
is no longer fully redundant,
but at least one more supply
can fail before the system is
at risk of shutting down.

Reseat the power supplies.
See "Troubleshooting
Power Supplies" on
page 179.

If the problem persists,
see "Getting Help" on
page 203.

NOTE: For the full name of an abbreviation or acronym used in this table, see the

Glossary at support.dell.com/manuals.

System Messages

System messages appear on the screen to notify you of a possible problem
with the system.

NOTE: If you receive a system message not listed in the table, check the

documentation for the application that is running when the message appears or the
operating system's documentation for an explanation of the message and
recommended action.

Table 1-2. System Messages

Message Causes Corrective Actions

Alert! iDRAC6 not
responding.
Rebooting.

The iDRAC6 is not
responding to BIOS
communication either
because it is not functioning
properly or has not
completed initialization. The
system will reboot.

Wait for the system to
reboot.

About Your System 41

Message Causes Corrective Actions

Alert! iDRAC6 not
responding.
Power required
may exceed PSU
wattage.

Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.

Alert! Node
Interleaving
disabled! Memory
configuration
does not support
Node
Interleaving.

The iDRAC6 is hung.

The iDRAC6 was remotely
reset while system was
booting

After AC recovery, the
iDRAC6 takes longer than
normal to boot.

The memory configuration
does not support node
interleaving, or the
configuration has changed
(for example, a memory
module has failed) so that
node interleaving cannot be
supported. The system will
run but without node
interleaving.

Remove AC power to the
system for 10 seconds and
restart the system.

Ensure that the memory
modules are installed in a
configuration that supports
node interleaving. Check
other system messages for
additional information for
possible causes. For memory
configuration information,
see "General Memory
Module Installation
Guidelines" on page 92. If
the problem persists, see
"Troubleshooting System
Memory" on page 181.

42 About Your System

Message Causes Corrective Actions

Alert! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.

Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.

Alert! Redundant
memory disabled!
Memory
configuration
does not support
redundant
memory.

The system configuration of
processor(s), memory
modules, and expansion
cards may not be supported
by the power supplies.

Memory Mirroring was
enabled in the system setup
program, but the current
configuration does not
support redundant memory.
A memory module may be
faulty.

If any system components
were just upgraded, return
the system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. If Energy Smart
power supplies are installed,
replace them with the High
Output power supplies to use
the components. See "Power
Supplies" on page 154.

Check the memory modules
for failure. See
"Troubleshooting System
Memory" on page 181. Reset
the memory setting, if
appropriate. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 63.

Alert! System
fatal error
during previous
boot.

BIOS
MANUFACTURING

An error caused the system to
reboot.

System is in manufacturing
mode.

Check other system
messages for additional
information for possible
causes.

Reboot to take the system
out of manufacturing mode.

MODE detected.
MANUFACTURING
MODE will be
cleared before
the next boot.
System reboot
required for
normal
operation.

About Your System 43

Message Causes Corrective Actions

BIOS Update
Attempt Failed!

Caution!
NVRAM_CLR jumper
is installed on
system board.

CPU set to
minimum
frequency.

CPUs with
different cache
sizes detected.

CPUs with
different core
sizes detected!
System halted

CPUs with
different
logical
processors
detected! System
halted.

CPUs with
different power
rating detected!
System halted.

Remote BIOS update
attempt failed.

NVRAM_CLR jumper is
installed in the clear setting.
CMOS has been cleared.

The processor speed may be
intentionally set lower for
power conservation.

Mismatched processors have
been installed in the system.

Retry the BIOS update. If
problem persists, see
"Getting Help" on page 203.

Move the NVRAM_CLR
jumper to the default
position (pins 3 and 5). See
Figure 6-1 for jumper
location. Restart the system
and re-enter the BIOS
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 63.

If not an intentional setting,
check any other system
messages for possible causes.

Ensure that all processors
have the same cache size,
number of cores and logical
processors, and power rating.
Ensure that the processors
are properly installed. See
"Processors" on page 148.

44 About Your System

Message Causes Corrective Actions

Current boot mode
is set to UEFI.
Please ensure
compatible
bootable media is
available. Use
the system setup
program to change
the boot mode as
needed.

Embedded NIC

y

:

NIC
OS NIC=

|DISABLED>

Management
Shared NIC=

x

<ENABLED

,

<ENABLED

The system failed to boot
because UEFI boot mode is
enabled in BIOS and the
boot operating system is non­UEFI.

and

The operating system NIC
interface is set in BIOS. The
Management Shared NIC
interface is set in
management tools.

Ensure that the boot mode is
set correctly and that the
proper bootable media is
available. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 63.

Check the system
management software or the
System Setup program for
NIC settings. If a problem is
indicated, see
"Troubleshooting a NIC" on
page 175.

|DISABLED>

Error 8602 ­Auxiliary Device
Failure. Verify
that mouse and
keyboard are
securely
attached to
correct
connectors.

Gate A20 failure Faulty keyboard controller;

General failure The operating system is

Mouse or keyboard cable is
loose or improperly
connected.

Defective mouse or keyboard. Ensure that the mouse or

faulty system board.

unable to carry out the
command.

Reseat the mouse or
keyboard cable.

keyboard is operational. See
"Troubleshooting a USB
Device" on page 174.

See "Getting Help" on
page 203.

This message is usually
followed by specific
information. Note the
information, and take the
appropriate action to resolve
the problem.

About Your System 45

Message Causes Corrective Actions

Invalid
configuration
information ­please run SETUP
program.

Invalid PCIe card
found in the
Internal_Storage
slot!

Keyboard
controller
failure

Keyboard data
line failure

Keyboard stuck
key failure

Keyboard fuse has
failed

Local keyboard
may not work
because all user
accessible USB
ports are
disabled. If
operating
locally, power
cycle the system
and enter system
setup program to
change settings.

An invalid system
configuration caused a
system halt.

The system halted because
an invalid PCIe expansion
card is installed in the
dedicated storage controller
slot.

Faulty keyboard controller;
faulty system board

Keyboard cable connector is
improperly connected or the
keyboard is defective.

Overcurrent detected at the
keyboard connector.

The USB ports are disabled
in the system BIOS.

Run the System Setup
program and review the
current settings. See "Using
the System Setup Program
and UEFI Boot Manager" on
page 63.

Remove the PCIe expansion
card and install the
integrated storage controller
in the dedicated slot. See
"Integrated Storage
Controller Card" on
page 143.

See "Getting Help" on
page 203.

Reseat the keyboard cable. If
the problem persists, see
"Troubleshooting a USB
Device" on page 174.

See "Getting Help" on
page 203.

Power down and restart the
system from the power
button, and then enter the
System Setup program to
enable the USB port(s). See
"Entering the System Setup
Program" on page 64.

46 About Your System

Message Causes Corrective Actions

Memory Riser <x>
disabled - SMI
channel training
failure.

Memory Riser <x>
disabled - Memory
Buffer
communication
error.

Memory Riser <x>
disabled ­MemBIST error.

Memory Riser <x>
disabled ­MemBIST timeout.

Memory Riser <x>
disabled - Rank
not found.

Memory riser <x>
disabled - DIMM
communication
error

Memory Riser <x>
disabled - DDR
training failure

Memory Riser <x>
disabled - Simple
memory test
failure.

The memory riser connector
is not properly seated.

The memory riser connector
or the processor socket may
be exposed to dust.

The processor has bent pins.

The memory modules are not
properly seated.

The memory module
connector may be exposed to
dust.

Unsupported memory
module.

Reseat the memory riser(s).
See "Removing a Memory
Riser" on page 100 and
"Installing a Memory Riser"
on page 101.

Ensure that the memory riser
connectors and processor
sockets are clean.

Verify that there are no bent
pins on the processor. If the
processor has bent pins, see
"Getting Help" on page 203.

Replace or reseat the
memory module(s). See
"Removing Memory
Modules" on page 105 and
"Installing Memory Modules"
on page 102.

Ensure that the memory
module connectors are clean
and supported memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 92.

About Your System 47

Message Causes Corrective Actions

Memory Riser <x>
disabled - No
Memory detected.

Memory Riser <x>
disabled ­Invalid DIMM.

Memory Riser <x>
disabled - No
DIMM detected.

DIMM
unsupported:
Memory Riser <x>
DIMM<y>
Memory Riser<x>
Lockstep pair
DIMM <y & z>
disabled
Please replace
the DIMM or
remove the
lockstep pair

The memory modules are not
properly seated.

The memory module
connector may be exposed to
dust.

Unsupported memory
module.

Unsupported memory
modules in the first locked
step pair.

An empty memory riser is
installed.

Unsupported memory
modules on slots 3 to 8.

Replace or reseat the
memory module(s). See
"Removing Memory
Modules" on page 105 and
"Installing Memory Modules"
on page 102.

Verify that the memory
modules are identical and
not in a locked step pair.

See "General Memory
Module Installation
Guidelines" on page 92.

Replace the memory
modules. See "Removing
Memory Modules" on
page 105 and "Installing
Memory Modules" on
page 102.

Install memory modules in
the riser. See "General
Memory Module Installation
Guidelines" on page 92.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 92.

48 About Your System

Message Causes Corrective Actions

DIMM mismatch:
Memory Riser <x>
Lockstep Pair
DIMM <y & z>
disabled.
Please replace
the lockstep pair
with matching
DIMM(s).

MemBIST timeout:
Memory riser<x>
Locstep Pair DIMM
<x & y> disabled.

Please replace
the DIMM(s) or
remove the
lockstep pair.

MemBIST error:
Memory riser(s)
<x> Locstep Pair
DIMM <x & y>
disabled.

Please replace
the DIMM(s) or
remove the
lockstep pair.

DDR training
Error: Memory
riser <x> DIMM
<y>

Memory riser <x>
lockstep pair <y
& z> disabled.

Please replace
the DIMM(s) or
remove the
lockstep pair.

Locked step pairs do not
match.

The memory modules are not
properly seated.

The memory module
connector may be exposed to
dust.

Faulty memory module.

Ensure that the memory
modules match for a locked
step pair. See "General
Memory Module Installation
Guidelines" on page 92.

Replace or reseat the
memory module(s). See
"Removing Memory
Modules" on page 105 and
"Installing Memory Modules"
on page 102.

Ensure that the memory
module connectors are clean.

About Your System 49

Message Causes Corrective Actions

DIMM population
violation:
Memory riser <x>
DIMM <y>

Memory riser <x>
lockstep pair
DIMM <x & y>
disabled.

Please populate
DIMM(s) with
largest number of
ranks in the
lowest slot.

DDR Channel
Disabled.

Memory riser <x>
lockstep pair
DIMM <y & z>
disabled.

Memory riser <x>
lockstep pair
DIMM <y & z>
disabled.

Please ensure
each lockstep
pair is installed
correctly.

While mixing different rank
memory modules, the lower
rank memory modules are
installed on slots 1 and 2 or
on slots 5 and 6.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 92.

50 About Your System

Message Causes Corrective Actions

DellMemBIST
timeout: Memory
riser <x> DIMM
<y>

Memory riser <x>
lockstep pair
DIMM <x & y>
disabled.

Please replace
the DIMM(s) or
remove the
lockstep pair.

DellMemBIST
error: Memory
riser <x> DIMM
<y>

Memory riser <x>
lockstep pair
DIMM <x & y>
disabled.

Please replace
the DIMM or
remove the
lockstep pair.

Manufacturing
mode detected.

Memory address
line failure at

address
value

, read

expecting

The memory modules are not
properly seated.

The memory module
connector may be exposed to
dust.

Faulty memory module.

System is in manufacturing
mode.

Faulty or improperly installed
memory modules.

Replace or reseat the
memory module(s). See
"Removing Memory
Modules" on page 105 and
"Installing Memory Modules"
on page 102.

Ensure that the memory
module connectors are clean.

Reboot to take the system
out of manufacturing mode.

See "Troubleshooting System
Memory" on page 181.

value.

Memory double
word logic
failure at

address
value

, read

expecting

Faulty or improperly installed
memory modules.

See "Troubleshooting System
Memory" on page 181.

value.

About Your System 51

Message Causes Corrective Actions

Memory
Initialization
Warning: Memory
size may be
reduced.

Memory odd/even
logic failure at

address,
value

read

expecting

Invalid memory
configuration. The system
will run but with less memory
than is physically available.

Faulty or improperly installed
memory modules.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 92.

See "Troubleshooting System
Memory" on page 181.

value.

Memory
write/read
failure at

address
value

, read

expecting

Faulty or improperly installed
memory modules.

See "Troubleshooting System
Memory" on page 181.

value.

Memory set to
minimum
frequency.

Memory tests
terminated by
keystroke.

The memory frequency may
be intentionally set lower for
power conservation.

The current memory
configuration may support
only the minimum frequency.

POST memory test was
terminated by pressing a key.

If not an intentional setting,
check any other system
messages for possible causes.

Ensure that your memory
configuration supports the
higher frequency. See
"General Memory Module
Installation Guidelines" on
page 92.

Information only.

52 About Your System

Message Causes Corrective Actions

No boot device
available.

No boot sector on
hard drive.

No timer tick
interrupt.

PCI BIOS failed
to install.

Faulty or missing optical
drive subsystem, hard drive,
or hard-drive subsystem, or
no bootable USB key
installed.

Incorrect configuration
settings in System Setup
program, or no operating
system on hard drive.

Faulty system board. See "Getting Help" on

PCIe device BIOS (Option
ROM) checksum failure
detected during shadowing.

Cables to expansion card(s)
loose; faulty or improperly
installed expansion card(s).

Use a bootable USB key, CD,
or hard drive. If the problem
persists, see
"Troubleshooting an Internal
USB Key" on page 183,
"Troubleshooting a USB
Device" on page 174,
"Troubleshooting an Optical
Drive" on page 185, and
"Troubleshooting a Hard
Drive" on page 186. See
"Using the System Setup
Program and UEFI Boot
Manager" on page 63 for
information on setting the
order of boot devices.

Check the hard-drive
configuration settings in the
System Setup program. See
"Using the System Setup
Program and UEFI Boot
Manager" on page 63. If
necessary, install the
operating system on your
hard drive. See your
operating system
documentation.

page 203.

Reseat the expansion card(s).
Ensure that all appropriate
cables are securely connected
to the expansion card(s). If
the problem persists, see
"Troubleshooting Expansion
Cards" on page 189.

About Your System 53

Message Causes Corrective Actions

PCIe Training
Error: Expected
Link Width is
Actual Link Width

y

.

is

Plug & Play
Configuration
Error.

Read fault

Requested sector
not found.

SATA Port
not found.

x

device

x

,

Faulty or improperly installed
PCIe card in the specified
slot.

Error encountered in
initializing PCIe device;
faulty system board.

The operating system cannot
read from the hard drive,
optical drive, or USB device,
the system could not find a
particular sector on the disk,
or the requested sector is
defective.

There is no device connected
to the specified SATA port.

Reseat the PCIe card in the
specified slot number. See
"Troubleshooting Expansion
Cards" on page 189. If the
problem persists, see
"Getting Help" on page 203.

Install the NVRAM_CLR
jumper in the clear position
(pins 1 and 3) and reboot the
system. See Figure 6-1 for
jumper location. If the
problem persists, see
"Troubleshooting Expansion
Cards" on page 189.

Replace the optical medium,
USB medium or device.
Ensure that the SAS
backplane, USB, or SATA
cables are properly
connected. See
"Troubleshooting a USB
Device" on page 174,
"Troubleshooting an Optical
Drive" on page 185, or
"Troubleshooting a Hard
Drive" on page 186 for the
appropriate drive(s) installed
in your system.

Information only.

54 About Your System

Message Causes Corrective Actions

SATA port x
device auto­sensing error

x

SATA port
device
configuration
error.

SATA port
device error

Sector not found

Seek error

Seek operation
failed

Shutdown failure General system error. See "Getting Help" on

The amount of
system memory has
changed.

Time-of-day
clock stopped.

x

The drive connected to the
specified SATA port is faulty.

Faulty hard drive, USB
device, or USB medium.

Memory has been added or
removed or a memory
module may be faulty.

Faulty battery or faulty chip. See "Troubleshooting the

Replace the faulty drive.

Replace the USB medium or
device. Ensure that the USB
or SAS backplane cables are
properly connected. See
"Troubleshooting a USB
Device" on page 174 or
"Troubleshooting a Hard
Drive" on page 186 for the
appropriate drive(s) installed
in your system.

page 203.

If memory has been added or
removed, this message is
informative and can be
ignored. If memory has not
been added or removed,
check the SEL to determine
if single-bit or multi-bit
errors were detected and
replace the faulty memory
module. See
"Troubleshooting System
Memory" on page 181.

System Battery" on page 178.

About Your System 55

Message Causes Corrective Actions

Time-of-day not
set - please run
SETUP program.

Timer chip
counter 2 failed.

TPM or TCM
configuration
operation
honored. System
will now reset.

TPM or TCM
configuration
operation is
pending. Press
(I) to Ignore OR
(M) to Modify to
allow this change
and reset the
system.

WARNING:
Modifying could
prevent
security.

TPM or TCM
failure.

Incorrect Time or Date
settings; faulty system
battery.

Faulty system board. See "Getting Help" on

A Trusted Platform Module
(TPM) or China Trusted
Computing Model (TCM)
configuration command has
been entered. The system
will reboot and execute the
command.

This message displays during
system restart after a TPM or
TCM configuration
command has been entered.
User interaction is required
to proceed.

A TPM or TCM function has
failed.

Check the Time and Date
settings. See "Using the
System Setup Program and
UEFI Boot Manager" on
page 63. If the problem
persists, replace the system
battery. See "System Battery"
on page 157.

page 203.

Information only.

Enter I or M to proceed.

See "Getting Help" on
page 203.

56 About Your System

Message Causes Corrective Actions

Unable to launch
System Services
image. System
halted!

Unexpected
interrupt in
protected mode.

Unsupported CPU
combination.

Unsupported CPU
stepping
detected.

Warning: A fatal
error has caused
system reset!
Please check the
system event log!

System halted after F10
keystroke because System
Services image is either
corrupted in the system
firmware or has been lost due
to system board replacement.

The iDRAC6 Enterprise card
flash memory may be
corrupted.

Improperly seated memory
modules or faulty
keyboard/mouse controller
chip.

Processor(s) is not supported
by the system.

A fatal system error occurred
and caused the system to
reboot.

Restart the system and
update the Lifecycle
Controller repository to the
latest software to restore full
functionality. See the
Lifecycle Controller user
documentation for more
information.

Restore the flash memory
using the latest version on
support.dell.com. See the
iDRAC6 user's guide for
instructions on performing a
field replacement of the flash
memory.

Reseat the memory modules.
See "Troubleshooting System
Memory" on page 181. If the
problem persists, see
"Getting Help" on page 203.

Install a supported processor
or processor combination.
See "Processors" on page 148.

Check the SEL for
information that was logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" on page 173 for
any faulty components
specified in the SEL.

About Your System 57

Message Causes Corrective Actions

Warning: Control
Panel is not
installed.

Warning! No micro
code update
loaded for
processor

Warning! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.

Warning!
Performance
degraded. CPU and
memory set to
minimum
frequencies to
meet PSU wattage.
System will
reboot.

Warning! PSU
mismatch. PSU
redundancy lost.
Check PSU.

n.

The control panel is not
installed or has a faulty cable
connection.

Micro code update failed. Update the BIOS firmware.

The system configuration of
processor(s), memory
modules, and expansion
cards may not be supported
by the power supplies.

A High Output power supply
and an Energy Smart power
supply are installed in the
system at the same time.

Install the control panel, or
check the cable connections
between the display module,
the control panel board, and
the system board. See
"Control Panel Assembly" on
page 163.

See "Getting Help" on
page 203.

If any system components
were just upgraded, return
the system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. If Energy Smart
power supplies are installed,
replace them with High
Output power supplies to use
the components. See "Power
Supplies" on page 154.

Install two High Output or
two Energy Smart power
supplies in the system.

You can also run the system
on one power supply until
you can obtain two power
supplies of the same type.
See "Troubleshooting Power
Supplies" on page 179.

58 About Your System

Message Causes Corrective Actions

The memory
configuration is
not optimal. The
recommended
memory
configuration

<message>

is:

Write fault

Write fault on
selected drive.

Warning: QPI
links operating
in Slow Speed
Mode.

Warning: QPI link
between <Agent X>
Port <Y> and
<Agent X1> <Port
Y1> failed.

Warning: QPI link
between <Agent X>
Port <Y> and
<Agent X1> <Port
Y1> degraded to
half-width.

Invalid memory
configuration. The system
will run but with reduced
functionality.

Faulty USB device, USB
medium, optical drive
assembly, hard drive, or hard­drive subsystem.

The processor has bent pins.

The processor is not properly
seated on the processor
socket.

Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 92. If the problem
persists, see
"Troubleshooting System
Memory" on page 181.

Replace the USB medium or
device. Ensure that the USB,
SAS backplane, or SATA
cables are properly
connected. See
"Troubleshooting a USB
Device" on page 174,
"Troubleshooting an Internal
USB Key" on page 183, and
"Troubleshooting a Hard
Drive" on page 186.

Verify that there are no bent
pins on the processor. If the
processor has bent pins, see
"Getting Help" on page 203.

Reseat the processors. See
"Removing a Processor" on
page 148 and "Installing a
Processor" on page 152.

If the problem persists, see
"Getting Help" on page 203.

NOTE: For the full name of an abbreviation or acronym used in this table, see the

Glossary at support.dell.com/manuals.

About Your System 59

Warning Messages

A warning message alerts you to a possible problem and prompts you to
respond before the system continues a task. For example, before you format a
diskette, a message will warn you that you may lose all data on the diskette.
Warning messages usually interrupt the task and require you to respond by
typing y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating

system. For more information, see the documentation that accompanied the
operating system or application.

Diagnostics Messages

The system diagnostic utilities may issue messages if you run diagnostic tests
on your system. See "Running the System Diagnostics" on page 193 for more
information about system diagnostics.

Alert Messages

Systems management software generates alert messages for your system. Alert
messages include information, status, warning, and failure messages for drive,
temperature, fan, and power conditions. For more information, see the
systems management software documentation.

Other Information You May Need

WARNING: See the safety and regulatory information that shipped with your

system. Warranty information may be included within this document or as a
separate document.

• The rack documentation included with your rack solution describes how to
install your system into a rack.

•The

60 About Your System

Getting Started Guide

up your system, and technical specifications.

provides an overview of system features, setting

• Dell systems management application documentation at

support.dell.com/manuals

provides information about installing and using

the systems management software.

• Any media that ships with your system that provides documentation and
tools for configuring and managing your system, including those
pertaining to the operating system, system management software, system
updates, and system components that you purchased with your system.

NOTE: Always check for updates on support.dell.com/manuals and read the

updates first because they often supersede information in other documents.

About Your System 61

62 About Your System

Using the System Setup Program and UEFI Boot Manager

The System Setup program is the BIOS program that enables you to manage
your system hardware and specify BIOS-level options. From the System Setup
program, you can:

• Change the NVRAM settings after you add or remove hardware

• View the system hardware configuration

• Enable or disable integrated devices

• Set performance and power management thresholds

• Manage system security

Choosing the System Boot Mode

The System Setup program also enables you to specify the boot mode for
installing your operating system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

• UEFI boot mode is an enhanced 64-bit boot interface based on Unified
Extensible Firmware Interface (UEFI) specifications that overlays the
system BIOS. See "Entering the UEFI Boot Manager" on page 76 for more
information on this interface.

You must select the boot mode in the Boot Mode field of the "Boot Settings
Screen" on page 69 screen of the System Setup program. Once you specify the
boot mode, the system boots in the specified boot mode and you proceed
then to install your operating system from that mode. Thereafter, you must
boot the system to the same boot mode (BIOS or UEFI) to access the
installed operating system. Trying to boot the operating system from the
other boot mode will cause the system to halt immediately at startup.

NOTE: Operating systems must be UEFI-compatible (for example, Microsoft®

Windows Server
and 32-bit operating systems do not support UEFI and can only be installed from the
BIOS boot mode.

®

2008 x64 version) to be installed from the UEFI boot mode. DOS

Using the System Setup Program and UEFI Boot Manager 63

Entering the System Setup Program

1

Turn on or restart your system.

2

Press <F2> immediately after you see the following message:

<F2> = System Setup

If your operating system begins to load before you press <F2>, allow the
system to finish booting, and then restart your system and try again.

Responding to Error Messages

If an error message appears while the system is booting, make a note of the
message. See "System Messages" on page 41 for an explanation of the message
and suggestions for correcting errors.

NOTE: After installing a memory upgrade, it is normal for your system to display a

message the first time you start your system.

Using the System Setup Program Navigation Keys

Keys Action

Up arrow or <Shift><Tab> Moves to the previous field.

Down arrow or <Tab> Moves to the next field.

Spacebar, <+>, <
right arrows

<Esc> Exits the System Setup program and restarts the

<F1> Displays the System Setup program

–>, left and

Cycles through the settings in a field. In many
fields, you can also type the appropriate value.

system if any changes were made.

's help file.

NOTE: For most of the options, any changes that you make are recorded but do not

take effect until you restart the system.

64 Using the System Setup Program and UEFI Boot Manager

System Setup Options

Main Screen

NOTE: The options for the System Setup program change based on the system

configuration.

NOTE: The System Setup program defaults are listed under their respective options

in the following sections, where applicable.

Option Description

System Time Sets the time on the system's internal clock.

System Date Sets the date on the system's internal calendar.

Memory Settings Displays information related to installed memory. See

"Memory Settings Screen" on page 67.

Processor Settings Displays information related to processors (speed,

cache size, and so on). See "Processor Settings Screen"
on page 68.

Using the System Setup Program and UEFI Boot Manager 65

Option Description

SATA Settings Displays a screen to enable or disable the integrated

SATA controller and ports. See "SATA Settings Screen"
on page 69.

Boot Settings Displays a screen to specify the boot mode (BIOS or

UEFI). For BIOS boot mode, you can also specify the
boot devices. See "Boot Settings Screen" on page 69.

Integrated Devices Displays a screen to enable or disable integrated device

controllers and ports, and to specify related features
and options. See "Integrated Devices Screen" on
page 70.

PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of

the integrated devices on the PCI bus, and any installed
expansion card that requires an IRQ. See "PCI IRQ
Assignments Screen" on page 71.

Serial Communication Displays a screen to enable or disable the serial ports

and specify related features and options. See "Serial
Communication Screen" on page 72.

Embedded Server
Management

Power Management Enables you to manage power usage of the processor(s),

System Security Displays a screen to configure the system password and

Keyboard NumLock

On

default)

(

Displays a screen to configure the front-panel LCD
options and to set a user-defined LCD string. See
"Embedded Server Management Screen" on page 73.

fans, and memory modules with preconfigured or
customized settings. See "Power Management Screen"
on page 73.

setup password features. See "System Security Screen"
on page 74, "Using the System Password" on page 79,
and "Using the Setup Password" on page 81 for more
information.

Determines whether your system starts up with the
NumLock mode activated on 101- or 102-key keyboards
(does not apply to 84-key keyboards).

66 Using the System Setup Program and UEFI Boot Manager

Option Description

Report Keyboard Errors
(

Report

default)

F1/F2 Prompt on Error
(Enabled default)

Enables or disables reporting of keyboard errors during
the POST. Select Report for host systems that have
keyboards attached. Select Do Not Report to suppress
all error messages relating to the keyboard or keyboard
controller during POST. This setting does not affect the
operation of the keyboard itself if a keyboard is attached
to the system.

Enables the system to halt on errors during POST,
which allows the user to observe events that may scroll
by unnoticed during normal POST. The user can press
<F1> to continue or <F2> to enter the System Setup
program.

CAUTION: When setting this option to Disabled,

the system will not halt if an error occurs during
POST. Any critical errors will be displayed and
logged in the system event log.

Memory Settings Screen

Option Description

System Memory Size Displays the amount of system memory.

System Memory Type Displays the type of system memory.

System Memory Speed Displays the system memory speed.

Video Memory Displays the amount of video memory.

System Memory Testing
(Enabled default)

Redundant Memory
(Disabled default)

Node Interleaving
(Disabled default)

Specifies whether system memory tests are run at system
boot. Options are Enabled and Disabled.

Specifies whether redundant memory is enabled on the
system. Options are Mirror Mode, Spare Mode, and
Disabled.

If this field is Enabled, memory interleaving is supported
if a symmetric memory configuration is installed. If
Disabled, the system supports Non-Uniform Memory
architecture (NUMA) (asymmetric) memory
configurations.

Using the System Setup Program and UEFI Boot Manager 67

Processor Settings Screen

Option Description

64-bit Specifies if the processor(s) support 64-bit extensions.

Core Speed Displays the processor clock speed.

Bus Speed Displays the processor bus speed.

Logical Processor
(Enabled default)

Virtualization Technology
(Disabled default)

Adjacent Cache Line
Prefetch
(Enabled default)

Hardware Prefetcher
(Enabled default)

Execute Disable
(Enabled default)

Number of Cores per
Processor
(All default)

Turbo Mode If Turbo Boost Technology is supported by the

C1E
(Enabled default)

C States When set to Enabled, the processor(s) can operate in all

Processor Family-Model­Stepping

On processors that support Simultaneous Multi­Threading (SMT) technology, each processor core
supports up to two logical processors. If this field is set to
Enabled, the BIOS reports both logical processors. If set
to Disabled, only one logical processor is monitored by
the BIOS.

Enabled permits virtualization software to use the
virtualization technology incorporated in the processor.

NOTE: Disable this feature if your system will not be

running virtualization software.

Enable or disables system optimization for sequential
memory access.

Enables or disables the hardware prefetcher.

Enables or disables Execute Disable Memory Protection
Technology.

If set to All, the maximum number of cores in each
processor is enabled.

processor(s), enables or disables Turbo Mode.

When set to Enabled, the processor can switch to a
minimum performance state when idle.

available power states.

Displays the family, model, and stepping of the selected
processor.

68 Using the System Setup Program and UEFI Boot Manager

SATA Settings Screen

Option Description

Embedded SATA
(Off default)

Port A
(Off default)

ATA Mode enables the integrated SATA controller. Off
disables the controller.

Auto enables BIOS support for the device attached to
SATA port A. Off disables BIOS support for the device.

Boot Settings Screen

Option Description

Boot Mode
(BIOS default)

Boot Sequence If Boot Mode is set to BIOS, this field tells the system

Hard-Disk Drive
Sequence

CAUTION: Switching the boot mode could prevent

the system from booting if the operating system was
not installed in the same boot mode.

If the system operating system supports Unified
Extensible Firmware Interface, you can set this option to
UEFI. Setting this field to BIOS allows compatibility
with non-UEFI operating systems.

NOTE: Setting this field to UEFI disables the Boot

Sequence, Hard-Disk Drive Sequence, and USB Flash Drive
Emulation Type fields.

where the operating system files needed for startup are
located. If Boot Mode is set to UEFI, you can access the
UEFI boot manager utility by rebooting the system and
pressing <F11> when prompted to do so.

Determines the order in which the BIOS attempts to
boot from hard drives in the system during system
startup.

Using the System Setup Program and UEFI Boot Manager 69

Option Description

USB Flash Drive
Emulation Type
(Auto default)

Boot Sequence Retry
(Disabled default)

Determines the emulation type for a USB flash drive.
Hard disk allows the USB flash drive to act as a hard
drive. Floppy allows the USB flash drive to act as a
removable diskette drive. Auto automatically chooses an
emulation type.

Auto automatically chooses the appropriate emulation
type for the device, except for devices installed in the
internal SD card slot. A device installed in the internal
SD card slot will automatically emulate a hard drive. If
you install a device in this slot that is configured as a
removable diskette drive, you must manually set the
emulation type to Floppy.

If this field is enabled and the system has failed to boot,
the system will reattempt to boot after 30 seconds.

Integrated Devices Screen

Option Description

Integrated SAS Controller
(Enabled default)

User Accessible USB Ports
(All Ports On default)

Internal USB Port
(On default)

Internal SD Card Port Enables or disables the internal SD card port.

Redundancy
(Disabled default)

Embedded NIC1 and
NIC2
(Enabled default)

Embedded NIC3 and
NIC4
(Enabled default)

Enables or disables the integrated SAS controller.

Enables or disables the user accessible USB ports.
Options are All Ports On, Only Back Ports On, and All
Ports Off.

Enables or disables the internal USB port.

Enables or disables the internal dual SD module mirror
mode.

Enables or disables the operating system interface of the
embedded NICs. The NICs can also be accessed through
the system's management controller.

Enables or disables the operating system interface of the
embedded NICs. The NICs can also be accessed through
the system's management controller.

70 Using the System Setup Program and UEFI Boot Manager

Option Description

Embedded Gb NICx
(NIC1 default: Enabled
with PXE;
Other NICs: Enabled)

MAC Address Displays the MAC address for the integrated 10/100/1000

Capability Detected Displays the NIC features of the LOM NIC hardware key.

Enables or disables the integrated NIC. Options are
Enabled, Enabled with PXE, Enabled with iSCSI Boot,
and Disabled. PXE support allows the system to boot
from the network.

NIC.

NOTE: Some LOM features may require the installation of

an additional driver.

OS Watchdog Timer
(Disabled default)

Sets a timer to monitor the operating system for activity,
and aids in recovery if the system stops responding.
When Enabled, the operating system is allowed to
initialize the timer. When Disabled, the timer is not
initialized.

NOTE: This feature is usable only with operating systems

that support WDAT implementations of the Advanced
Configuration and Power Interface (ACPI) 3.0b
specification.

I/OAT DMA Engine
(Disabled default)

Embedded Video
Controller
(Enabled default)

SR-IOV Global Enable
(Enabled default)

Enables or disables the I/O Acceleration Technology
feature.

Enables or disables BIOS support for the integrated video
controller.

NOTE: This field can be disabled only if an add-in video

card is present. If this field is disabled, remote access
features such as virtual KVM are not available.

Enables or disables the BIOS configuration of Single
Root I/O Virtualization (SR-IOV) devices.

PCI IRQ Assignments Screen

Option Description

<PCIe device> Use the <+> and <-> keys to manually select an IRQ

for a given device, or select Default to allow the BIOS to
select an IRQ value at system startup.

Using the System Setup Program and UEFI Boot Manager 71

Serial Communication Screen

Option Description

Serial Communication
(On without Console
Redirection default)

Serial Port Address
(Serial Device 1=COM1,
Serial Device2=COM2
default)

External Serial Connector Specifies whether Serial Device 1, Serial Device 2, or

Failsafe Baud Rate
(115200 default)

Remote Terminal Type
(VT 100/VT220 default)

Redirection After Boot
(Enabled default)

Selects whether the serial communication devices
(Serial Device 1 and Serial Device 2) are enabled in
BIOS. BIOS console redirection can also be enabled and
the port address used can be specified.

Options are On without Console Redirection, On with

Console Redirection via COM1, On with Console
Redirection via COM2, and Off.

Sets the serial port addresses for the two serial devices.

NOTE: Only Serial Device 2 can be used for Serial Over

LAN (SOL). To use console redirection by SOL, configure
the same port address for console redirection and the
serial device.

Remote Access Device has access to the external serial
connector.

NOTE: Only Serial Device 2 can be used for Serial Over

LAN (SOL). To use console redirection by SOL, configure
the same port address for console redirection and the
serial device.

Displays the failsafe baud rate used for console
redirection. BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the
attempt fails. This rate should not be adjusted.

Sets the remote console terminal type, either
VT100/VT220 or ANSI.

Enables or disables BIOS console redirection when the
operating system is loaded.

72 Using the System Setup Program and UEFI Boot Manager

Embedded Server Management Screen

Option Description

Front Panel LCD
Options

User-Defined LCD
String

Options are User Defined String, Model Number, or
None.

If the LCD Home screen is set to an option other than
these three choices, the option will be displayed as
"Advanced" in the BIOS. In this event, the option cannot
be changed in the BIOS unless it is changed back to User
Defined String, Model Number, or None through
another LCD configuration utility (such as the iDRAC
Configuration Utility or the LCD panel menu).

You can enter a name or other identifier for the system, to
be displayed on the LCD module screen.

Power Management Screen

Option Description

Power Management Options are OS Control, Active Power Controller,

Custom, or Maximum Performance. For all but the
Custom setting, the BIOS pre-configures the power

settings on this screen as follows:

•

OS Control

power to

Maximum Performance

performance information is passed from the system
BIOS to the operating system for control. The operating
system sets the processor performance based on
processor utilization.

Active Power Controller

•

DBPM

memory power to
sets the processor performance based on processor
utilization.

Maximum Performance

•

Performance

If you select Custom, you can configure each option
independently.

sets the CPU power to

Minimum Power

. In this setting, all processor

, the fan power to

Maximum Performance

sets all fields to

.

OS DBPM

, and the memory power to

sets the CPU power to

Minimum Power

, and the

. The BIOS

Maximum

, the fan

System

Using the System Setup Program and UEFI Boot Manager 73

Option Description

CPU Power and
Performance
Management

Fan Power and
Performance
Management

Memory Power and
Performance
Management

Options are OS DBPM, System DBPM, Maximum
Performance, or Minimum Power.

Options are Maximum Performance or Minimum Power.

Options are Maximum Performance, a specified
frequency, or Minimum Power.

System Security Screen

Option Description

System Password Displays the current status of the password security

feature and allows a new system password assignment and
verification.

NOTE: See Using the "Using the System Password" on

page 79 for more information.

Setup Password Restricts access to the System Setup program by using a

setup password.

NOTE: See "Using the System Password" on page 79 for

more information.

Password Status
(Unlocked default)

When Setup Password is assigned and this field is
Locked, the system password cannot be changed or
disabled at system start-up.

See "Using the System Password" on page 79 for more
information.

74 Using the System Setup Program and UEFI Boot Manager

Option Description

TPM Security
(Off default)

TPM Activation
(No Change default)

Sets the reporting of the Trusted Platform Module
(TPM) in the system.

If Off, the presence of the TPM is not reported to the
operating system.

If On with Pre-boot Measurements, the system reports
the TPM to the operating system and stores the pre-boot
measurements to the TPM during POST.

If On without Pre-boot Measurements, the system
reports the TPM to the operating system and bypasses
pre-boot measurements.

When set to Activate, the TPM is enabled to default
settings. When set to Deactivate, the TPM is disabled.
The No Change state initiates no action. The operational
state of the TPM remains unchanged (all user settings for
the TPM are preserved).

NOTE: This field is read-only when TPM Security is set to

Off.

TPM Clear
(No default)

CAUTION: Clearing the TPM will lose all encryption

keys in the TPM. This option prevents booting to the
operating system and results in data loss if the
encryption keys cannot be restored. Back up the TPM
keys prior to enabling this option.

When set to Yes, all TPM contents are cleared.

NOTE: This field is read-only when TPM Security is set to

Off.

Power Button
(Enabled default)

If Enabled, the power button can turn the system's power
off and on. On an

system performs an orderly shutdown before power is
turned off.

When Disabled, the button can only turn on system
power.

ACPI-compliant operating system, the

Using the System Setup Program and UEFI Boot Manager 75

Option Description

NMI Button
(Disabled default)

CAUTION: Use the NMI button only if directed to do

so by qualified support personnel or by the operating
system's documentation. Pressing this button halts
the operating system and displays a diagnostic
screen.

Enables or disables the NMI feature.

AC Power Recovery
(Last default)

AC Power Recovery Delay Determines when the system restarts after power is

Determines how the system reacts when power is
restored. If set to Last, the system returns to the last
power state. On turns on the system after power is
restored. Off allows the system to remain off after power
is restored.

restored. Options are Immediate, Random (a random
value of 30 to 240 seconds), or a user-defined value of 30
to 240 seconds.

Exit Screen

Press <Esc> to exit the System Setup program; the Exit screen displays:

• Save Changes and Exit

• Discard Changes and Exit

• Return to Setup

Entering the UEFI Boot Manager

NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft®

Windows Server
and 32-bit operating systems can only be installed from the BIOS boot mode.

NOTE: The Boot Mode must be set to UEFI in the System Setup program to access

the UEFI Boot Manager.

The UEFI Boot Manager enables you to:

• Add, delete, and arrange boot options

• Access the System Setup program and BIOS-level boot options without
rebooting

1

Turn on or restart your system.

76 Using the System Setup Program and UEFI Boot Manager

®

2008 x64 version) to be installed from the UEFI boot mode. DOS

2

Press <F11> after you see the following message:

<F11> = UEFI Boot Manager

NOTE: The system will not respond until the USB keyboard is active.

If your operating system begins to load before you press <F11>, allow the
system to finish booting, and then restart your system and try again.

Using the UEFI Boot Manager Navigation Keys

Keys Action

Up arrow Moves to and highlights the previous field.

Down arrow Moves to and highlights the next field.

Spacebar, <Enter>, <+>,
<

–>

<Esc> Refreshes the UEFI Boot Manager screen, or

<F1> Displays the UEFI Boot Manager help file.

Cycles through the settings in a field.

returns to the UEFI Boot Manager screen from the
other program screens.

UEFI Boot Manager Screen

Option Description

Continue The system attempts to boot to devices starting with

the first item in the boot order. If the boot attempt fails,
the system will continue with the next item in the boot
order until the boot is successful or no more boot
options are found.

<Boot options> Displays the list of available boot options (marked with

asterisks). Select the boot option you wish to use and
press Enter.

NOTE: If you hot-add a boot device, press <Esc> to

refresh the list of boot options.

UEFI Boot Settings Enables you to add, delete, enable, or disable boot

options; change boot order; or execute a one-time boot
option.

Using the System Setup Program and UEFI Boot Manager 77

Option Description

System Utilities Enables you to access the System Setup program,

System Services (Unified Server Configurator [USC]),
Diagnostics, and BIOS-level boot options.

UEFI Boot Settings Screen

Option Description

Add Boot Option Adds a new boot option.

Delete Boot Option Deletes an existing boot option.

Enable/Disable Boot
Option

Change Boot Order Changes the order of the boot option list.

One-Time Boot From File Sets a one-time boot option not included in the boot

Disables and enables a boot option in the boot option
list.

option list.

System Utilities Screen

Option Description

System Setup Accesses the System Setup program without rebooting.

System Services Restarts the system and access the Lifecycle Controller,

which allows you to run utilities such as system
diagnostics.

BIOS Boot Manager Accesses the BIOS-level boot options list without

rebooting. This option enables you to conveniently
switch to BIOS boot mode if you need to boot to a
device with a non-UEFI operating system, such as a
bootable DOS media with diagnostics software.

Reboot System Restarts the system.

78 Using the System Setup Program and UEFI Boot Manager

System and Setup Password Features

NOTE: For a forgotten password, see "Disabling a Forgotten Password" on

page 201.

Your system is shipped without the system password feature enabled. Operate
the system only with system password protection.

CAUTION: The password features provide a basic level of security for the data on

your system.

CAUTION: Anyone can access the data stored on your system if the system is

running and unattended.

Using the System Password

When a system password is assigned, the system prompts for the system
password after the system starts and only those with the password have full
use of the system.

Assigning a System Password

Before assigning a system password, enter the System Setup program and
check the System Password option.

When a system password is assigned, System Password is Enabled. If
Password Status is Unlocked, you can change the system password. If Locked,
you cannot change the system password. Disabling the password jumper on
the system board sets System Password to Disabled, and you cannot change
or enter a new system password.

When a system password is not assigned and the password jumper on the
system board is in the enabled position, System Password is Not Enabled and
Password Status is Unlocked. To assign a system password:

1

Verify that

2

Highlight the

3

Type your new system password.

You can use up to 32 characters in your password.

Password Status

System Password

is

Unlocked

.

option and press <Enter>.

As you type, placeholders appear in the field.

Using the System Setup Program and UEFI Boot Manager 79

The password assignment is not case-sensitive. Certain key combinations
are invalid and if you enter one, the system beeps. To erase a character,
press <Backspace> or the left-arrow key.

NOTE: To escape from the field without assigning a system password, press

<Enter> to move to another field, or press <Esc> prior to completing step 5.

4

Press <Enter>.

5

To confirm your password, type it a second time and press <Enter>.

System Password

changes to

Enabled

. Exit the System Setup program and

begin using your system.

6

Either reboot the system now for the password protection to take effect or
continue working.

NOTE: Password protection does not take effect until the system reboots.

Using Your System Password to Secure Your System

NOTE: If you have assigned a setup password (see "Using the Setup Password" on

page 81), the system accepts your setup password as an alternate system
password.

When Password Status is Unlocked, you have the option to leave the
password security enabled or to disable password security.

To leave the password security enabled:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

2

Type your password and press <Enter>.

To disable the password security:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

2

Type your password and press <Ctrl><Enter>.

When Password Status is Locked, you must type the password and press
<Enter> when prompted at reboot.

If an incorrect system password is entered, the system displays a message and
prompts you to re-enter your password. You have three attempts to enter the
correct password. After the third unsuccessful attempt, the system displays an
error message that the system has halted and will shut down.

Even after you shut down and restart the system, the error message continues
to be displayed until the correct password is entered.

80 Using the System Setup Program and UEFI Boot Manager

NOTE: You can use the Password Status option in conjunction with the System

Password and Setup Password options to protect your system from unauthorized

changes.

Deleting or Changing an Existing System Password

1

Enter the System Setup program and select the

2

Highlight

Setup Password

, press <Enter> to access the setup password

System Security

.

window. Press <Enter> twice to clear the existing setup password.

The setting changes to

3

If you want to assign a new setup password, perform the steps in "Assigning

Not Enabled

.

a Setup Password" on page 81.

Using the Setup Password

Assigning a Setup Password

You can assign a setup password only when the Setup Password is Not
Enabled. To assign a setup password, highlight the Setup Password option

and press the <+> or <–> key. The system prompts you to enter and verify
the password.

NOTE: The setup password can be the same as the system password. If the two

passwords are different, the setup password can be used as an alternate system
password. The system password cannot be used in place of the setup password.

You can use up to 32 characters in your password.

As you type, placeholders appear in the field.

The password assignment is not case-sensitive. Certain key combinations are
invalid and if you enter one, the system beeps. To erase a character, press
<Backspace> or the left-arrow key.

When you verify the password, the Setup Password changes to Enabled. The
next time you enter the System Setup program, the system prompts you for
the setup password.

A change to the Setup Password option becomes effective immediately
(restarting the system is not required).

Using the System Setup Program and UEFI Boot Manager 81

Operating With a Setup Password Enabled

If Setup Password is Enabled, you must enter the correct setup password
before modifying most of the System Setup options.

If you do not enter the correct password in three attempts, the system lets you
view, but not modify, the System Setup screens. The following options are
exceptions: If System Password is not Enabled and is not locked through the
Password Status option, you can assign a system password. You cannot disable
or change an existing system password.

NOTE: You can use the Password Status option in conjunction with the Setup

Password option to protect the system password from unauthorized changes.

Deleting or Changing an Existing Setup Password

1

Enter the System Setup program and select the

2

Highlight
window. Press <Enter> twice to clear the existing setup password.

The setting changes to

3

If you want to assign a new setup password, perform the steps in "Assigning
a Setup Password" on page 81."

Setup Password

Not Enabled

, press <Enter> to access the setup password

.

System Security

.

Embedded System Management

The Lifecycle Controller is an embedded utility that enables systems
management tasks from an embedded environment throughout the server’s
lifecycle.

Lifecycle Controller can be started during the boot sequence and can
function independently of the operating system.

NOTE: Certain platform configurations may not support the full set of features

provided by the Lifecycle Controller.

For more information about setting up the Lifecycle Controller, configuring
hardware and firmware, and deploying the operating system, see the Lifecycle
Controller documentation on the Dell Support website at
support.dell.com/manuals.

82 Using the System Setup Program and UEFI Boot Manager

iDRAC Configuration Utility

The iDRAC Configuration Utility is a pre-boot configuration environment
that allows you to view and set parameters for the iDRAC6 and for the
managed server.

The iDRAC Configuration Utility provides the following features:

• Enables fault logging and SNMP alerting

• Provides access to system event log and sensor status

• Allows control of system functions including power on and off

• Functions independently of the system’s power state or the system’s
operating system

• Provides text console redirection for system setup, text-based utilities, and
operating system consoles

In addition, the iDRAC Configuration Utility enables you to:

• Configure, enable, or disable the iDRAC6 local area network through the
dedicated iDRAC6 Enterprise card port or the embedded NIC1.

• Enable or disable IPMI over LAN

• Enable a LAN Platform Event Trap (PET) destination

• Attach or detach the Virtual Media devices

• Change the administrative user name and password and manage user
privileges

• View System Event Log (SEL) messages or clear messages from the log

For additional information on using iDRAC6, see the documentation for
iDRAC6 and systems management applications.

Entering the iDRAC Configuration Utility

1

Turn on or restart your system.

2

Press <Ctrl><E> when prompted during POST.

If your operating system begins to load before you press <Ctrl><E>,
allow the system to finish booting, and then restart your system and try
again.

Using the System Setup Program and UEFI Boot Manager 83

84 Using the System Setup Program and UEFI Boot Manager

Installing System Components

Recommended Tools

You may need the following items to perform the procedures in this section:

• Key to the system keylock

• #1 and #2 Phillips screwdrivers

• T8 and T10 Torx drivers

rist grounding stra

•W

Inside the System

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.

p

Installing System Components 85

Figure 3-1. Inside the System

3

4

5

1

6

7

2

8

9

10

11

1 optical drive (optional) 2 control panel display

3 memory risers (up to 8) 4 cooling fans (up to 6)

5 power supply bays (4) 6 PCIe expansion card

7 I/O card 8 integrated storage controller card

9 cooling fan assembly 10 hard drives (up to 16)

11 system identification panel

86 Installing System Components

Front Bezel (Optional)

1

2

3

Removing the Front Bezel

1

Unlock the keylock at the left end of the bezel.

2

Lift up the release latch next to the keylock.

3

Rotate the left end of the bezel away from the front panel.

4

Unhook the right end of the bezel and pull the bezel away from
the system.

Figure 3-2. Removing and Installing the Front Bezel

1 release latch 2 key lock

3front bezel

Installing the Front Bezel

1

Hook the right end of the bezel onto the chassis.

2

Fit the free end of the bezel onto the system and secure the bezel with the
keylock. See Figure 3-2.

Installing System Components 87

System Identification Panel

1

Removing the System Identification Panel

1

If applicable, remove the front bezel. See "Removing the Front Bezel" on
page 87.

2

Pull the system identification panel out of its slot in the chassis, until it is
in the lock position. See Figure 3-3. The system identification panel is
located above the hard drive slot 8.

3

To release the left portion of the system identification panel, pull the panel
to the right until it disengages from the slot in the chassis.

4

To release the right portion of the system identification panel, pull the
panel to the left until it disengages from the slot in the chassis.

Figure 3-3. Removing and Installing the System Identification Panel

1 system identification panel

88 Installing System Components

Installing the System Identification Panel

1

Align the system identification panel with the slot on the chassis.

2

Slide the system identification panel into the chassis, until it locks into
place. See Figure 3-3.

3

If applicable, install the front bezel. See "Installing the Front Bezel" on
page 87.

Opening and Closing the System

WARNING: Whenever you need to lift the system, get others to assist you. To

avoid injury, do not attempt to lift the system by yourself.

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.

Opening the System

1

Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet and peripherals.

2

Rotate the latch release lock counter clockwise to the unlocked position.
See Figure 3-4.

3

Lift up the latch and slide the cover back toward the back of the system.

4

Grasp the cover on both sides and lift the cover away from the system. See
Figure 3-4.

Installing System Components 89

Figure 3-4. Opening and Closing the System

1

2

3

1 latch 2 latch release lock

3cover

Closing the System

1

Place the cover onto the chassis and offset it slightly toward the back of the
system, so that the chassis hooks on the back edge of the cover fit over the
corresponding slots on the back edge of the chassis. See Figure 3-4.

2

Slide the cover toward the front of the chassis till it snaps in position.

3

Push down the latch to lever the cover into the closed position.

4

Rotate the latch release lock in a clockwise direction to secure the cover.

90 Installing System Components

System Memory

Your system supports DDR3 registered DIMMs (RDIMMs). Single-, dual-,
and quad-rank DIMMs can be 1067 MHz or 1333 MHz.

The system contains eight memory risers split into four sets of two risers per
processor. Figure 3-5 shows the order of the memory risers in the system. Each
memory riser has eight DIMM sockets arranged into four channels. The first
socket of each channel is marked with white release levers.

The maximum memory that is supported on your system varies according to
the sizes of memory modules being used. Single-rank, dual-rank, and quad­rank RDIMMs of sizes 1 GB, 2 GB, 4 GB, 8 GB, and 16 GB are supported for
a total of up to 1 TB.

NOTE: Depending on the amount of memory installed, the system may take up to 3

minutes to display video on the screen.

Figure 3-5. Memory Risers

Installing System Components 91

General Memory Module Installation Guidelines

To ensure optimal performance of your system, observe the following general
guidelines when configuring your system memory.

NOTE: Memory configurations that fail to observe these guidelines can prevent

your system from starting and producing any video output.

• All populated memory risers must have identical configurations.

• The memory configuration for each processor must be identical for
optimal performance.

• Memory modules of different sizes can be mixed (for example, 2 GB and
4 GB), but all populated channels must have identical configurations. The
mixed memory configurations must be of the size N+/-1.

• The memory speed depends on the processor bin.

• If quad-rank memory modules are mixed with single- or dual-rank
modules, the quad-rank modules must be installed in the sockets with the
white release levers.

• If memory modules with different speeds are installed, they operate at the
speed of the slowest installed memory module(s). The memory speeds are
also dependent on the processor bin.

Two memory risers are allocated to each processor. The number of channels
used and the allowable configurations depend on the memory mode selected.

The system supports memory mirroring if identical memory modules are
installed in both the risers. Mirroring must be enabled in the System Setup
program. In a mirrored configuration, the total available system memory is
one-half of the total installed physical memory.

NOTE: Memory sparing and mirroring are enabled only when memory

configurations are greater than or equal to 64 GB.

92 Installing System Components

Table 3-1. Memory Configurations (Dual Processor)

CPU 1

Riser A (memory capacity in GB) Riser B (memory capacity in GB)

1

2

3

4

1

5

6

7

8

2

5

Memory mode

Total memory
(per processor)
/ total system
memory

Power optimized 4 / 8 2 2 Not installed

8 / 16 4 4 Not installed

16 / 32 4 4 4 4 Not installed

32 / 64 44444444Not installed

Performance

4 / 8 1 1 1 1

optimized

8 / 16 11111111

16 / 32 22222222

32 / 64 44444444

Power and
performance
optimized

2 / 4 1 1 Not installed

64 / 128 4444444444444444

80 / 160 8844444488444444

128 / 256 8 888888888888888

3

6

4

7

8

Installing System Components 93

CPU 2

Riser A (memory capacity in GB) Riser B (memory capacity in GB)

1

2

3

4

1

5

6

7

8

2

5

Memory mode

Tot al
memory
(per processor)
/ total system
memory

Power optimized 4 / 8 2 2 Not installed

8 / 16 4 4 Not installed

16 / 32 4444Not installed

32 / 64 44444444Not installed

Performance
optimized

4 / 8 1 1 1 1

8 / 16 11111111

16 / 32 22222222

32 / 64 44444444

Power and
performance
optimized

2 / 4 1 1 Not installed

64 / 128 4444444444444444

80 / 160 8844444488444444

128 / 256 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8

3

6

4

7

8

94 Installing System Components

Table 3-2. Memory Configurations (Four Processors)

CPU 1

Memory mode Total

Pow er

memory (per
processor) /
total system
memory

4 / 16 2 2 Not installed

optimized

8 / 32 4 4 Not installed

16 / 64 4 4 4 4 Not installed

32 / 128 4 4 4 4 4 4 4 4 Not installed

40 / 160 8 8 4 4 4 4 4 4 Not installed

48 / 192 8 8 8 8 4 4 4 4 Not installed

Performance
optimized

4 / 16 1 1 1 1

8 / 32 1 1 1 1 1 1 1 1

16 / 64 2 2 2 2 2 2 2 2

32 / 128 4 4 4 4 4 4 4 4

48 / 192 8 8 4 4 8 8 4 4

Power and
performance
optimized

2 / 8 1 1 Not installed

64 / 256 44444 44444444444

128 / 512 8 8 8 8 8 8 8 8 8 8 8 88888

Riser A (memory capacity in GB) Riser B (memory capacity in GB)

1

2

3

4

1

2

3

5

6

7

8

5

6

4

7

8

Expandability

256 / 1024 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16

32 / 128 8 8 8 8

64 / 256 8 8 8 8 8 8 8 8

128 / 512 16 16 16 16 16 16 16 16

Installing System Components 95

CPU 2

Memory mode Total

Pow er

memory (per
processor) /
total system
memory

4 / 16 2 2 Not installed

optimized

8 / 32 4 4 Not installed

16 / 64 4 4 4 4 Not installed

32 / 128 4 4 4 4 4 4 4 4 Not installed

40 / 160 8 8 4 4 4 4 4 4 Not installed

48 / 192 8 8 8 8 4 4 4 4 Not installed

Performance
optimized

4 / 16 1 1 1 1

8 / 32 1 1 1 1 1 1 1 1

16 / 64222 22222

32 / 128444 44444

48 / 192884 48844

Power and
performance
optimized

2 / 8 1 1 Not installed

64 / 256 44444 44444444444

128 / 512 88888 88888888888

Riser A (memory capacity in GB) Riser B (memory capacity in GB)

1

2

3

4

1

2

3

5

6

7

8

5

6

4

7

8

256 / 1024 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16

Expandability

32 / 128 8 8 8 8

64 / 256888 88888

128 / 512 16 16 16 16 16 16 16 16

96 Installing System Components

CPU 3

Memory mode Total

Pow er

memory (per
processor) /
total system
memory

4 / 16 2 2 Not installed

optimized

8 / 32 4 4 Not installed

16 / 64 4 4 4 4 Not installed

32 / 128 4 4 4 4 4 4 4 4 Not installed

40 / 160 8 8 4 4 4 4 4 4 Not installed

48 / 192 8 8 8 8 4 4 4 4 Not installed

Performance
optimized

4 / 16 1 1 1 1

8 / 32111 11111

16 / 64 2 2 2 2 2 2 2 2

32 / 128 4 4 4 4 4 4 4 4

48 / 192 8 8 4 4 8 8 4 4

Power and
performance
optimized

2 / 8 1 1 Not installed

64 / 256 44444 44444444444

128 / 512 8 8 8 8 8 8 8888888888

Riser A (memory capacity in GB) Riser B (memory capacity in GB)

1

2

3

4

1

2

3

5

6

7

8

5

6

4

7

8

Expandability

256 / 1024 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16

32 / 128 8 8 8 8

64 / 256 8 8 8 8 8 8 8 8

128 / 512 16 16 16 16 16 16 16 16

Installing System Components 97

CPU 4

Memory mode Total

Pow er

memory (per
processor) /
total system
memory

4 / 16 2 2 Not installed

optimized

8 / 32 4 4 Not installed

16 / 64 4 4 4 4 Not installed

32 / 128 44444 444Not installed

40 / 160 88444 444Not installed

48 / 192 88884 444Not installed

Performance
optimized

4 / 16 1 1 1 1

8 / 3211111111

16 / 64 2 2 2 2 2 2 2 2

32 / 128 4 4 4 4 4 4 4 4

48 / 192 8 8 4 4 8 8 4 4

Power and
performance
optimized

2 / 8 1 1 Not installed

64 / 256 44444 44444444444

128 / 512 8 8 8 8 8 88888888888

Riser A (memory capacity in GB) Riser B (memory capacity in GB)

1

2

3

4

1

2

3

5

6

7

8

5

6

4

7

8

256 / 1024 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16

Expandability

32 / 128 8 8 8 8

64 / 256 8 8 8 8 8 8 8 8

128 / 512 16 16 16 16 16 16 16 16

98 Installing System Components

Removing a Memory-Riser Blank

1

2

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.

1

Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 89.

3

Press the release tabs toward each other and lift the memory-riser blank
out of the system.

Figure 3-6. Removing and Installing a Memory-Riser Blank

1 release tabs (2) 2 memory-riser blank

Installing System Components 99

Installing a Memory-Riser Blank

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.

1

Align the memory-riser blank with the slots on the memory-riser guide
and the cooling fan assembly.

2

Insert the memory-riser blank firmly into the card guide until it is
fully seated.

3

Close the system. See "Closing the System" on page 90.

4

Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.

Removing a Memory Riser

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.

1

Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.

2

Open the system. See "Opening the System" on page 89.

3

Press the release button on the memory riser to release the handle.

4

Grasp the handle and lift the memory riser out of the system.

CAUTION: To maintain proper system cooling, all empty memory-riser slots must

have memory-riser blanks installed.

5

Install a memory-riser blank. See "Installing a Memory-Riser Blank" on
page 100.

6

Close the system. See "Closing the System" on page 90.

7

Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.

100 Installing System Components