Dell E06S, E06S001 User Manual

Dell™ PowerEdge™ R910

Hardware Owner’s

Manual

Regulatory Model: E06S Series

Regulatory Type: E06S001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and Power E dge are trademarks of Dell Inc. Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Regulatory Model: E06S Series

Regulatory Type: E06S001

January 2010 Rev. A00

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators

. . . . . . . . . . 12

LCD Panel Features . . . . . . . . . . . . . . . . . . . 14

Home Screen

Setup Menu

View Menu

Hard-Drive Indicator Patterns

Back-Panel Features and Indicators

Guidelines for Connecting External Devices

NIC Indicator Codes

Power Indicator Codes

LCD Status Messages

Viewing Status Messages

Removing LCD Status Messages

System Messages

Warning Messages

. . . . . . . . . . . . . . . . . . . . 15

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Diagnostics Messages

Alert Messages

. . . . . . . . . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . 60

Contents 3

Other Information You May Need . . . . . . . . . . . . 60

2 Using the System Setup Program and

UEFI Boot Manager

Choosing the System Boot Mode . . . . . . . . . . . . 63

. . . . . . . . . . . . . . . . . 63

Entering the System Setup Program

Responding to Error Messages

. . . . . . . . . . . 64

Using the System Setup Program Navigation Keys

. . . . . . . . . . . . . . . . . . . . . . . . . 64

System Setup Options

Main Screen

Memory Settings Screen

Processor Settings Screen

SATA Settings Screen

Boot Settings Screen

Integrated Devices Screen

PCI IRQ Assignments Screen

Serial Communication Screen

. . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . . . . . 65

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Embedded Server Management Screen

Power Management Screen

System Security Screen

Exit Screen

. . . . . . . . . . . . . . . . . . . . . 76

Entering the UEFI Boot Manager

. . . . . . . . . . . . 73

. . . . . . . . . . . . . . 74

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Using the UEFI Boot Manager Navigation Keys

UEFI Boot Manager Screen

UEFI Boot Settings Screen

System Utilities Screen

. . . . . . . . . . . . . 77

. . . . . . . . . . . . . 78

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. . 77

4 Contents

System and Setup Password Features

Using the System Password

Using the Setup Password

. . . . . . . . . . . . 79

. . . . . . . . . . . . . 81

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Embedded System Management . . . . . . . . . . . . 82

iDRAC Configuration Utility

Entering the iDRAC Configuration Utility

. . . . . . . . . . . . . . . 83

. . . . . . 83

3 Installing System Components . . . . . . . . 85

Recommended Tools. . . . . . . . . . . . . . . . . . . 85

Inside the System

Front Bezel (Optional)

Removing the Front Bezel

Installing the Front Bezel

System Identification Panel

Removing the System Identification Panel

Installing the System Identification Panel

Opening and Closing the System

Opening the System

Closing the System

System Memory

General Memory Module Installation Guidelines

Removing a Memory-Riser Blank

Installing a Memory-Riser Blank

Removing a Memory Riser

Installing a Memory Riser

Installing Memory Modules

Removing Memory Modules

Removing the Memory-Riser Guide

Installing the Memory-Riser Guide

. . . . . . . . . . . . . . . . . . . . 85

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Contents 5

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . 107

Removing a Hard-Drive Blank

Installing a Hard-Drive Blank

Removing a Hard Drive

Installing a Hard Drive

. . . . . . . . . . 108

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. . . . . . . . . . . . . . 109

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Removing a Hard Drive From a Hard-Drive

. . . . . . . . . . . . . . . . . . . . . . . 112

Carrier

Installing a Hard Drive Into a Drive Carrier

. . . . 113

Optical Drive

Removing an Optical Drive

Installing an Optical Drive

Cooling Fans

Removing a Cooling Fan

Installing a Cooling Fan

. . . . . . . . . . . . . . . . . . . . . . 113

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Removing the Cooling Fan Assembly

Installing the Cooling Fan Assembly

Internal USB Memory Key

. . . . . . . . . . . . . . . 120

Integrated NIC Hardware Key

. . . . . . . . . . . . . 123

. . . . . . . 120

Expansion Cards and Expansion-Card Riser

Expansion Card Installation Guidelines

Installing an Expansion Card

Removing an Expansion Card

Installing an Expansion-Card Riser

Removing an Expansion-Card Riser

I/O Card

. . . . . . . . . . . . . . . . . . . . . . . . . 134

Removing the I/O Card

Installing the I/O Card

. . . . . . . . . . . 126

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6 Contents

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 136

Installing an iDRAC6 Enterprise Card

Removing an iDRAC6 Enterprise Card

. . . . . . . 136

. . . . . . . 138

VFlash Media (Optional)

. . . . . . . . . . . . . . . . . 139

Installing a VFlash Media Card

Removing a VFlash Media Card

Internal Dual SD Module (Optional)

Removing the Internal Dual SD Module

Installing the Internal Dual SD Module

Internal SD Card (Optional)

. . . . . . . . . . . . . . . 142

Installing an Internal SD Card

Removing an Internal SD Card

Integrated Storage Controller Card

Removing the Integrated Storage Controller Card

. . . . . . . . . . . . . . . . . . . 143

Installing the Integrated Storage Controller Card

RAID Battery

Removing a RAID Battery

Installing the RAID Battery

Processors

Removing a Processor

Installing a Processor

. . . . . . . . . . . . . . . . . . . 145

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Power Supplies

. . . . . . . . . . . . . . . . . . . . . 154

Removing a Power Supply

Installing a Power Supply

Removing the Power Supply Blank

Installing the Power Supply Blank

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Contents 7

System Battery . . . . . . . . . . . . . . . . . . . . . 157

Replacing the System Battery

. . . . . . . . . . 157

SAS Backplane

Removing the SAS Backplane

Installing the SAS Backplane

Power Distribution Board

Removing the Power Distribution Board

Replacing the Power Distribution Board

Control Panel Assembly

Removing the Control Panel Display Module

Installing the Control Panel Display Module

Removing the Control Panel Board

Installing the Control Panel Board

System Board

Removing the System Board

Installing the System Board

. . . . . . . . . . . . . . . . . . . . . 159

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4 Troubleshooting Your System . . . . . . . . 173

Safety First—For You and Your System . . . . . . . . 173

8 Contents

Troubleshooting System Startup Failure

Troubleshooting External Connections

. . . . . . . . 173

Troubleshooting the Video Subsystem. . . . . . . . . 174

Troubleshooting a USB Device

Troubleshooting a Serial I/O Device

Troubleshooting a NIC

. . . . . . . . . . . . 174

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Troubleshooting a Wet System . . . . . . . . . . . . . 176

Troubleshooting a Damaged System

Troubleshooting the System Battery

Troubleshooting Power Supplies

Troubleshooting System Cooling Problems

Troubleshooting a Fan

. . . . . . . . . . . . . . . 180

Troubleshooting System Memory

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Troubleshooting an Internal USB Key . . . . . . . . . . 183

Troubleshooting an Internal SD Card

Troubleshooting an Optical Drive

Troubleshooting a Tape Backup Unit

Troubleshooting a Hard Drive

Troubleshooting a Storage Controller

Troubleshooting Expansion Cards

Troubleshooting the Processors

. . . . . . . . . . 184

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5 Running the System Diagnostics . . . . . . 193

Using Online Diagnostics . . . . . . . . . . . . . . . . 193

Embedded System Diagnostics Features

When to Use the Embedded System Diagnostics

Running the Embedded System Diagnostics

System Diagnostics Testing Options

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Contents 9

Using the Custom Test Options . . . . . . . . . . . . 195

Selecting Devices for Testing

Selecting Diagnostics Options

Viewing Information and Results

. . . . . . . . . . . 195

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6 Jumpers and Connectors. . . . . . . . . . . . 197

System Board Jumper . . . . . . . . . . . . . . . . . 197

System Board Connectors

SAS Backplane Board Connectors

Disabling a Forgotten Password

. . . . . . . . . . . . . . . 198

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7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 203

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 203

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

10 Contents

About Your System

Accessing System Features During Startup

The following keystrokes provide access to system features during startup.

Keystroke Description

<F2> Enters the System Setup program. See "Using the System Setup

Program and UEFI Boot Manager" on page 63.

<F10> Enters System Services, which opens the Lifecycle Controller. The

Lifecycle Controller allows you to access utilities such as embedded system diagnostics. For more information, see the Lifecycle Controller documentation.

<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager,

depending on the system's boot configuration. See "Using the System Setup Program and UEFI Boot Manager" on page 63.

<F12> Starts PXE boot.

<Ctrl><E> Enters the iDRAC Configuration Utility, which allows access to the

System Event Log (SEL) and configuration of remote access to the system. For more information, see the iDRAC user documentation.

<Ctrl><C> Enters the SAS Configuration Utility. For more information, see the

SAS adapter documentation.

<Ctrl><R> Enters the PERC configuration utility. For more information, see the

PERC card documentation

<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more

information, see the documentation for your integrated NIC.

About Your System 11

Front-Panel Features and Indicators

Figure 1-1. Front-Panel Features and Indicators

Item Indicator, Button, or

Connector

1 Optical drive

(optional)

Icon Description

One optional slim-line SATA DVD-ROM drive or DVD-RW drive.

NOTE: DVD devices are data only.

2 Power-on indicator,

power button

The power-on indicator lights when the system power is on.

The power button controls the DC power supply output to the system. When the system bezel is installed, the power button is not accessible.

NOTE: When powering on the system, the

video monitor can take from several seconds to over two minutes to display an image, depending on the amount of memory installed in the system.

NOTE: On ACPI-compliant operating

systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.

12 About Your System

Item Indicator, Button, or

Connector

3 NMI button Used to troubleshoot software and

4 USB connectors (2) Connect USB devices to the system. The

5 Video connector Connects a monitor to the system.

6 LCD menu buttons Allows you to navigate the control panel

7 LCD panel Provides system ID, status information,

Icon Description

device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip.

Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.

ports are USB 2.0-compliant.

LCD menu.

and system error messages.

The LCD lights blue during normal system operation. The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by descriptive text.

NOTE: If the system is connected to AC

power and an error has been detected, the LCD lights amber regardless of whether the system has been powered on.

8 System identification

button

The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the LCD panel on the front and the blue system status indicator on the back blink until one of the buttons is pushed again.

About Your System 13

Item Indicator, Button, or

Connector

9 System identification

panel

10 Hard drives Up to sixteen 2.5-inch, external

Icon Description

A slide-out panel for system information including the Express Service tag, embedded NIC MAC address, and iDRAC6 Enterprise card MAC address. Space is provided for an additional label.

hot-swappable SAS or SSD hard drives.

NOTE: Only one SATA drive is supported

on the x4 backplane. SAS and SATA hard disks on the same backplane cannot be combined into a single virtual disk. x16 backplanes do not support SATA drives.

LCD Panel Features

The system's LCD panel provides system information and status and error messages to signify when the system is operating correctly or when the system needs attention. See "LCD Status Messages" on page 23 for information about specific status codes.

The LCD backlight lights blue during normal operating conditions and lights amber to indicate an error condition. When the system is in standby mode, the LCD backlight is off and can be turned on by pressing either the Select, Left or Right button on the LCD panel. The LCD backlight will remain off if LCD messaging is turned off through the iDRAC utility, the LCD panel, or other tools.

14 About Your System

Figure 1-2. LCD Panel Features

Item Buttons Description

1 Left Moves the cursor back in one-step increments.

2 Select Selects the menu item highlighted by the

cursor.

3 Right Moves the cursor forward in one-step

increments.

During message scrolling:

• Press once to increase scrolling speed.

• Press again to stop.

• Press again to return to default scrolling speed.

• Press again to repeat the cycle.

4 System identification Turns the system ID mode on (LCD panel

flashes blue) and off.

Press quickly to toggle the system ID on and off. If the system hangs during POST, press and hold the system ID button for more than five seconds to enter BIOS Progress mode.

Home Screen

The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors present. When the system is in standby mode, the LCD backlight will turn off after five minutes of inactivity if there are no error messages. Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.

About Your System 15

To navigate to the Home screen from another menu, continue to select the up arrow until the Home icon is displayed, and then select the Home icon.

From the Home screen, press the Select button to enter the main menu. See the following tables for information on the Setup and View submenus.

Setup Menu

NOTE: When you select an option in the Setup menu, you must confirm the option

before proceeding to the next action.

Option Description

DRAC Select DHCP or Static IP to configure the network

mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available.

Set error Select SEL to display LCD error messages in a format

that matches the IPMI description in the SEL. This can be useful when trying to match an LCD message with an SEL entry.

Select Simple to display LCD error messages in a simplified user-friendly description. See "LCD Status Messages" on page 23 for a list of messages in this format.

Set home Select the default information to be displayed on the

LCD Home screen. See "View Menu" on page 17 to see the options and option items that can be set as the default on the Home screen.

16 About Your System

View Menu

Option Description

DRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC6.

Addresses include DNS (Primary and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC Displays the MAC addresses for DRAC, iSCSIn, or

NETn.

Name Displays the name of the Host, Model, or User String

for the system.

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or

Watts. The display format can be configured in the Set home submenu of the Setup menu. See "Setup Menu" on page 16.

Temperature Displays the temperature of the system in Celsius or

Fahrenheit. The display format can be configured in the Set home submenu of the Setup menu. See "Setup Menu" on page 16.

About Your System 17

Hard-Drive Indicator Patterns

1 hard-drive activity indicator (green) 2 hard-drive status indicator (green

Drive-Status Indicator Pattern (RAID Only) Condition

Blinks green two times per second Identify drive/preparing for removal

Off Drive ready for insertion or removal

and amber)

NOTE: The drive status indicator remains

off until all hard drives are initialized after system power is applied. Drives are not ready for insertion or removal during this time.

Blinks green, amber, and off Drive predicted failure

18 About Your System

Drive-Status Indicator Pattern (RAID Only) Condition

3 6

Blinks amber four times per second Drive failed

Blinks green slowly Drive rebuilding

Steady green Drive online

Blinks green three seconds, amber three seconds, and off six seconds

Rebuild aborted

Back-Panel Features and Indicators

Figure 1-3. Back-Panel Features and Indicators

Item Indicator, Button, or

Connector

1 Ethernet or SFP+

connectors

Icon Description

Depending on the configuration, your system may have either a 1 GbE I/O riser or a 10 Gb I/O riser.

A 1 GbE I/O riser consists of four Ethernet connectors and a 10 Gb I/O riser consists of two SFP+ and two Ethernet connectors.

About Your System 19

Item Indicator, Button, or

Connector

2 VFlash media slot

(optional)

3 USB connectors (2) Connect USB devices to the system. The

4 iDRAC6 Enterprise

port (optional)

5 PCIe expansion card

slots (7)

Icon Description

Connects an external SD memory card for the optional iDRAC6 Enterprise card.

ports are USB 2.0-compliant.

Dedicated management port for the optional iDRAC6 Enterprise card.

PCI Express Generation 1 and Generation 2

Slot 1: PCIe x4 Gen2 half-length, full height

Slot 2–4: PCIe x8 Gen2 half-length, full height

Slot 5: PCIe x4 Gen1 half-length, full height

Slot 6: PCIe x8 Gen2 half-length, full height

Slot 7: PCIe x16 Gen2 half-length, half height

NOTE: Slot 7 can be expanded to four

additional PCIe x4 Gen2 low profile slots using an optional PCIe expansion riser.

6 Power supplies (4) 1100 W or 750 W

7 System identification

connector

8 System identification

button

Connects the optional system status indicator assembly through the optional cable management arm.

20 About Your System

Item Indicator, Button, or

Connector

9 Serial connector Connects a serial device to the system.

10 Video connector Connects a VGA display to the system.

Icon Description

Guidelines for Connecting External Devices

• Turn off power to the system and external devices before attaching a new external device. Turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise).

• Ensure that the appropriate driver for the attached device has been installed on the system.

• If necessary to enable ports on your system, use the

Setup Program and UEFI Boot Manager

" on page 63

"Using the System

NIC Indicator Codes

1 link indicator 2 activity indicator

Indicator Indicator Code

Link and activity indicators are off

Link indicator is green The NIC is connected to a valid network link at

The NIC is not connected to the network.

1000 Mbps.

About Your System 21

Indicator Indicator Code

Link indicator is amber The NIC is connected to a valid network link at

10/100 Mbps.

Activity indicator is green blinking

Network data is being sent or received.

Power Indicator Codes

The power supplies have indicators that show whether power is present or whether a power fault has occurred.

• Not lit — AC power is not connected.

• Green — In standby mode, a green light indicates that a valid AC source is connected to the power supply and that the power supply is operational. When the system is on, a green light also indicates that the power supply is providing DC power to the system.

• Amber — Indicates a problem with the power supply.

• Alternating green and amber — When hot-adding a power supply, this indicates that the power supply is mismatched with the other power supply (a high output power supply and an energy smart power supply are installed in the same system). Replace the power supply that has the flashing indicator with a power supply that matches the capacity of the other installed power supply.

CAUTION: When correcting a power supply mismatch, replace only the power

supply with the flashing indicator. Swapping the opposite power supply to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to an Energy Smart configuration or vice versa, you must power down the system.

22 About Your System

Figure 1-4. Power Supply Status Indicator

1 Velcro strap 2 power supply status indicator

LCD Status Messages

The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.

NOTE: If your system fails to boot, press the System ID button for at least 5 seconds

until an error code appears on the LCD. Record the code, then see "Getting Help" on page 203.

Viewing Status Messages

If a system error occurs, the LCD screen will turn amber. Press the Select button to view the list of errors or status messages. Use the left and right buttons to highlight an error number, and press Select to view the error.

About Your System 23

Removing LCD Status Messages

For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state. For other faults, you must take action to remove the message from the display:

• Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.

• Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately 10 seconds, reconnect the power cable, and restart the system.

NOTE: The following LCD status messages are displayed in the simple format. See

"Setup Menu" on page 16 to select the format in which the messages are displayed.

Table 1-1. LCD Status Messages

Code Text Causes Corrective Actions

E1000 Failsafe

voltage error. Contact support.

E1114 Ambient Temp

exceeds allowed range.

E1116 Memory

disabled, temp above range. Power cycle AC.

Check the SEL for critical failure events.

Ambient temperature has reached a point outside of the allowed range.

Memory has exceeded allowable temperature and has been disabled to prevent damage to the components.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 203.

See "Troubleshooting System Cooling Problems" on page 180.

Remove AC power to the system for 10 seconds and restart the system.

See "Troubleshooting System Cooling Problems" on page 180. If the problem persists, see "Getting Help" on page 203.

24 About Your System

Code Text Causes Corrective Actions

E1119 Chipset #

temp out of range. Check motherboard heatsinks.

E1120 CPU VCORE

Temp: "CPU VCORE Regulator temp exceeding range. Check fans".

E1121 CPU VCACHE

Temp: "CPU VCACHE Regulator temp exceeding range. Check fans".

E1122 Mem VR Temp :

"Mem Voltage Regulator temp exceeding range. Check fans".

E1210 Motherboard

battery failure. Check battery.

Chipset temperature has reached a point outside of the allowed range.

The regulator temperature has reached a point outside of the allowed range.

CMOS battery is missing or the voltage is outside of the allowable range.

See "Troubleshooting System Cooling Problems" on page 180.

See "Troubleshooting the System Battery" on page 178.

About Your System 25

Code Text Causes Corrective Actions

E1211 RAID

Controller battery failure. Check battery.

E1216 3.3V

Regulator failure. Reseat PCIe cards.

E1219 Disk

Backplane power failure. Check BP power cable.

E1222 CPU # VCACHE

Regulator failure. Contact support.

E122C CPU Power

Fault. Power cycle AC.

E122E On-board

regulator failed. Call support.

RAID battery is either missing, bad, or unable to recharge due to thermal issues.

3.3V voltage regulator failed. Remove and reseat the

Storage backplane voltage regulator has failed.

Processor voltage regulator failed.

A power fault was detected when powering up the processor(s).

One of the on-board voltage regulators failed.

Reseat the RAID battery connector. See "Installing the RAID Battery" on page 147 and "Troubleshooting System Cooling Problems" on page 180.

PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 189.

Remove and reseat the backplane. If the problem persists, see "Getting Help" on page 203.

Reseat the processor(s). See "Troubleshooting the Processors" on page 190.

If the problem persists, see "Getting Help" on page 203.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 203.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 203.

26 About Your System

Code Text Causes Corrective Actions

E1233 IO Riser

power failure. Reseat IO Riser.

E1234 Memory Riser

# power failure. Reseat riser and DIMMs.

E1243 CPU # VCORE

Regulator failure. Contact Support.

E1244 Embedded 10Gb

NICs disabled. Check or add PSUs.

E1245 CPU # VIO

Regulator failure. Contact support.

E1310 Fan ## RPM

exceeding range. Check fan.

IO riser voltage regulator failed.

Memory riser voltage regulator failed.

Processor voltage regulator failed.

Insufficient standby power for 10 Gb embedded NICs.

Processor voltage regulator failed.

RPM of specified fan is outside of the intended operating range.

Reseat the I/O riser.

If the problem persists, see "Getting Help" on page 203.

Reseat the memory riser.

If the problem persists, see "Getting Help" on page 203.

Reseat the processor. See "Troubleshooting the Processors" on page 190.

If the problem persists, see "Getting Help" on page 203.

Reseat the power supplies. See "Troubleshooting Power Supplies" on page 179.

If the problem persists, see "Getting Help" on page 203.

Reseat the processor. See "Troubleshooting the Processors" on page 190.

If the problem persists, see "Getting Help" on page 203.

See "Troubleshooting System Cooling Problems" on page 180.

About Your System 27

Code Text Causes Corrective Actions

E1313 Fan

redundancy lost. Check fans.

E1314 Critical

system cooling loss. Check fans.

E1410 System Fatal

Error detected.

E1414 CPU # temp

exceeding range. Check CPU heatsink.

E1418 CPU # not

detected. Check CPU is seated properly.

E141C Unsupported

CPU configuration. Check CPU or BIOS revision.

The system is no longer fan redundant. Another fan failure would put the system at risk of over-heating.

All fans have been removed from system.

A fatal system error has been detected.

Specified processor is out of acceptable temperature range.

Specified processor is missing or bad, and the system is in an unsupported configuration.

Processors are in an unsupported configuration.

Check LCD for additional scrolling messages. See "Troubleshooting a Fan" on page 180.

Ensure that the fans are properly installed. See "Troubleshooting a Fan" on page 180.

Check LCD for additional scrolling messages. Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 203.

Ensure that the processor heat sinks are properly installed. See "Troubleshooting the Processors" on page 190 and "Troubleshooting System Cooling Problems" on page 180.

Ensure that the specified processor is properly installed. See "Troubleshooting the Processors" on page 190.

Ensure that your processors match and conform to the type described in the processor technical specifications outlined in your system’s Getting Started Guide.

28 About Your System

Code Text Causes Corrective Actions

E141F CPU #

protocol error. Power cycle AC.

E1420 CPU Bus

parity error. Power cycle AC.

E1421 CPU #

initializati on error. Power cycle AC.

E1422 CPU # machine

check error. Power cycle AC.

E1610 Power Supply

# (### W) missing. Check power supply.

E1614 Power Supply

# (### W) error. Check power supply.

The system BIOS reported a processor protocol error.

The system BIOS reported a processor bus parity error.

The system BIOS reported a processor initialization error.

The system BIOS reported a machine check error.

Specified power supply was removed or is missing from the system.

Specified power supply failed.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 203.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 203.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 203.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 203.

See "Troubleshooting Power Supplies" on page 179.

About Your System 29

Code Text Causes Corrective Actions

E1618 Predictive

failure on Power Supply # (### W). Check PSU.

E161C Power Supply

# (### W) lost AC power. Check PSU cables.

E1620 Power Supply

# (### W) AC power error. Check PSU cables.

E1624 Lost power

supply redundancy. Check PSU cables.

E1626 Power Supply

Mismatch. PSU1 = ### W, PSU2 = ### W.

E1629 Power

required > PSU wattage. Check PSU and config.

A power supply fan failure, an over-temperature condition, or power supply communication error has caused the predictive warning of an impending power supply failure.

Specified power supply is attached to the system, but it has lost its AC input.

Specified power supply's AC input is outside of the allowable range.

The power supply subsystem is no longer redundant. If the remaining power supply fails, the system will shut down.

The power supplies in the system are not the same wattage.

The system configuration requires more power than the power supplies can provide, even with throttling.

See "Troubleshooting Power Supplies" on page 179.

Check the AC power source for the specified power supply. If the problem persists, see "Troubleshooting Power Supplies" on page 179.

See "Troubleshooting Power Supplies" on page 179.

Ensure that power supplies with matching wattage are installed. See the Technical Specifications outlined in your system’s Getting Started Guide.

Turn off power to the system, reduce the hardware configuration or install higher-wattage power supplies, and then restart the system.

30 About Your System

+ 180 hidden pages