Dell E03J001, E04J001, E03J, E04J User Manual

Dell™ PowerVault™

MD1200 and MD1220

Storage Enclosures

Hardware Owner’s

Manual

Regulatory Model: E03J Series and E04J Series Regulatory Type: E03J001 and E04J001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, OpenManage, PowerEdge, and PowerVault are trademarks of Dell Inc.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Regulatory Model: E03J Series and E04J Series Regulatory Type: E03J001 and E04J001

October 2009 Rev. A00

Contents

1 About Your Enclosure . . . . . . . . . . . . . . . . 7

Front-Panel Features and Indicators . . . . . . . . . . . 7

Front-Bezel Features and Indicators

. . . . . . . . . . . 9

Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 11

Back-Panel Features and Indicators

Enclosure Management Module

. . . . . . . . . . 12

. . . . . . . . . . . . 13

Enclosure Failover When Two EMMs are Installed

EMM Thermal Shutdown

Enclosure Alarms

Power Indicator Codes

Other Information You May Need

. . . . . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . 18

2 Operating Your Storage Enclosure . . . . . 19

Before You Begin . . . . . . . . . . . . . . . . . . . . 19

Cabling Your Enclosure

Connecting the Enclosure

. . . . . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . . . 20

Changing Your Enclosure’s Operating Mode

Managing Your Storage Enclosure

. . . . . . . . . . . 26

. . . . . . 25

Contents 3

Downloading Firmware . . . . . . . . . . . . . . . . . 26

3 Installing Enclosure Components . . . . . 27

Recommended Tools . . . . . . . . . . . . . . . . . . . 27

Front Bezel (Optional)

Removing the Front Bezel

Installing the Front Bezel

Hard Drives

. . . . . . . . . . . . . . . . . . . . . . . . 29

Removing a Drive Blank

Installing a Drive Blank

Removing a Hard Drive

Installing a Hard Drive

. . . . . . . . . . . . . . . . . . 27

. . . . . . . . . . . . . . 27

. . . . . . . . . . . . . . 28

. . . . . . . . . . . . . . . 29

. . . . . . . . . . . . . . . 31

. . . . . . . . . . . . . . . 32

Removing a Hard Drive From a Hard-Drive

. . . . . . . . . . . . . . . . . . . . . . . . 33

Carrier

Installing a Hard Drive Into a Drive Carrier

Enclosure Management Module

Removing an EMM Blank

Installing an EMM Blank

Removing an EMM

Installing an EMM

. . . . . . . . . . . . . . . . . . 39

Power Supply/Cooling Fan Module

. . . . . . . . . . . . . 35

. . . . . . . . . . . . . . 35

. . . . . . . . . . . . . . 36

. . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . 39

Removing a Power Supply/Cooling Fan Module

Installing a Power Supply/Cooling Fan Module

. . . . . 35

. . 39

. . 41

4 Contents

Control Panel

Removing the Control Panel

Installing the Control Panel

. . . . . . . . . . . . . . . . . . . . . . . 42

. . . . . . . . . . . . 42

. . . . . . . . . . . . . 44

Backplane . . . . . . . . . . . . . . . . . . . . . . . . 44

Removing the Backplane

. . . . . . . . . . . . . . 44

Installing the Backplane . . . . . . . . . . . . . . 47

4 Troubleshooting Your Enclosure . . . . . . . 49

Safety First—For You and Your Enclosure . . . . . . . 49

Troubleshooting Enclosure Startup Failure

Troubleshooting Loss of Communication

Troubleshooting External Connections

Troubleshooting Power Supply/Cooling Fan Module

Troubleshooting Enclosure Cooling Problems

Troubleshooting Enclosure Management Modules

Troubleshooting Hard Drives

. . . . . . . . . . . . . . 53

Troubleshooting Enclosure Connections

Troubleshooting a Wet Enclosure

. . . . . . . . . . . . 54

Troubleshooting a Damaged Enclosure

. . . . . . . 49

. . . . . . . . 49

. . . . . . . . . 49

. . 50

. . . . . 51

. . . 52

. . . . . . . . 54

. . . . . . . . . 55

5 Getting Help. . . . . . . . . . . . . . . . . . . . . . . 57

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 57

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Contents 5

6 Contents

About Your Enclosure

Front-Panel Features and Indicators

Figure 1-1. Front-Panel Features and Indicators—Dell™ PowerVault™ MD1200

Figure 1-2. Front-Panel Features and Indicators—Dell PowerVault MD1220

About Your Enclosure 7

Item Indicator, Button, or

Connector

1 Enclosure status LED The enclosure status LED lights when

2 Power LED The power LED lights when at least one

3 Split mode LED The split mode LED lights when

4 System identification

button

Icon Description

the enclosure power is on.

Lights blue during normal operation and when the host server is identifying the enclosure.

Blinks blue when a host server is identifying the enclosure or when the system identification button is pressed.

Lights amber when the enclosure is turned on or is reset.

Blinks amber when the enclosure is in the fault state.

power supply is supplying power to the enclosure.

the enclosure is in a split-mode configuration.

If the LED is not lit, it indicates that the enclosure is in a unified-mode configuration.

The system identification button on the front control panel can be used to locate a particular enclosure within a rack. When the button is pushed, the system status indicators on the control panel and the EMM blinks blue until the button is pushed again.

8 About Your Enclosure

Item Indicator, Button, or

Connector

5 Hard drives PowerVault MD1200—Up to 12 3.5-inch

6 Enclosure mode

switch

Icon Description

SAS hot-swappable hard drives.

PowerVault MD1220—Up to 24 2.5-inch SAS hot-swappable hard drives.

When set in the top position, the enclosure is configured in unified mode. When set in the bottom position, the enclosure is configured in split mode.

Front-Bezel Features and Indicators

Figure 1-3. Front-Bezel Features and Indicators

About Your Enclosure 9

Item Indicator, Button, or

Connector

1 Enclosure status LED The enclosure status LED lights when

2 Power LED The power LED lights when at least one

3 Split mode LED The split mode LED lights when

Icon Description

the enclosure power is on.

Lights blue during normal operation and when the host server is identifying the enclosure.

Blinks blue when a host server is identifying the enclosure or when the system identification button is pressed.

Lights amber when the enclosure is turned on or is reset.

Blinks amber when the enclosure is in the fault state.

power supply is supplying power to the enclosure.

the enclosure is in a split-mode configuration.

If the LED is not lit, it indicates that the enclosure is in a unified-mode configuration.

10 About Your Enclosure

Hard-Drive Indicator Patterns

Figure 1-4. Hard Drive Indicators

1 hard-drive activity indicator (green) 2 hard-drive status indicator (green

Drive-Status Indicator Pattern (RAID Only) Condition

Blinks green two times per second Identify drive/preparing for removal

Off Drive ready for insertion or removal

and amber)

NOTE: The drive status indicator remains

off until all hard drives are initialized after system power is turned on. Drives are not ready for insertion or removal during this time. The Dell PowerEdge™ RAID controller PERC H800 may take up to a minute to discover and initialize all the hard drives.

About Your Enclosure 11

Drive-Status Indicator Pattern (RAID Only) Condition

1 23 45

Blinks green, amber, and off Drive predicted failure

Blinks amber four times per second Drive failed

Blinks green slowly Drive rebuilding

Steady green Drive online

Blinks green three seconds, amber three seconds, and off six seconds.

Rebuild aborted

Back-Panel Features and Indicators

Figure 1-5. Back-Panel Features and Indicators

Item Indicator, Button, or

Connector

1 Power supply/cooling

fan module

2 Primary enclosure

management module (EMM)

3 Secondary EMM EMM 1

Icon Description

PS 1 600 W power supply.

EMM 0 The EMM provides:

12 About Your Enclosure

For more information, see "Power Indicator Codes" on page 17.

• a data path between the enclosure and the host server.

• enclosure management functions for your enclosure.

Item Indicator, Button, or

Connector

4 Power switches (2) The power switch controls the power supply

5 Power supply/cooling

fan module

Icon Description

output to the enclosure.

PS 2 600 W power supply.

For more information, see "Power Indicator Codes" on page 17.

Enclosure Management Module

Each EMM provides the following data path and enclosure management functions for your enclosure:

• Monitoring and controlling enclosure environment elements such as temperature, fan, power supplies, and enclosure LEDs.

• Controlling access to hard drives.

• Communicating enclosure attributes and states to the host server.

NOTE: At least one EMM must be installed in the enclosure. If only one EMM is

installed in the enclosure, it must be installed in the primary EMM bay and a blank must be installed in the secondary EMM bay. See "Installing an EMM Blank" on page 36.

About Your Enclosure 13

Figure 1-6. Enclosure Management Module

1 2 34 567

Item Indicator, Button, or

Connector

1 System status

indicator

2 Debug port For engineering use only.

3 SAS port (In) IN Provides SAS connections for cabling the

4 In port link status Lights green when all the links to the

5 SAS port (Out) OUT Provides SAS connections for cabling to

Icon Description

Blinks blue when the system identification button is pushed. You can identify a particular enclosure in a rack using the system identification indicator.

host or an upchain expansion enclosure (unified mode only).

port are connected.

Lights amber when one or more links to the port are not connected.

The LED remains off if enclosure is not connected.

the next down chain expansion enclosure in a daisy chain (unified mode only).

NOTE: The SAS port Out is disabled if the

enclosure is running in a split-mode configuration.

14 About Your Enclosure

Item Indicator, Button, or

Icon Description

Connector

6 Out port link status Lights green when all the links out of the

port are connected.

Lights amber when one or more links out of the port are not connected.

The LED remains off if enclosure is not connected.

7 EMM status LED Lights green when the EMM is

functioning properly.

Lights amber when the enclosure does not boot or is not properly configured.

Blinks green (On 250 ms

Off 250 ms)

when a firmware download is in progress.

Blinks green (On 1000 ms

Off 1000 ms) when a peer auto-update is in progress.

Blinks amber (On 250 ms Off 250 ms [two times]; Off 1000 ms) when the enclosure is unable to communicate with enclosure devices.

Blinks amber (On 250 ms

Off 250 ms [four times]; Off 1000 ms) when a firmware update fails.

Blinks amber (On 250 ms Off 250 ms [five times]; Off 1000 ms) when the firmware versions are different between two EMMs in an enclosure.

indicates that the LED blinks fast.

indicates that the LED blinks slowly.

About Your Enclosure 15

Enclosure Failover When Two EMMs are Installed

If two EMMs are installed, a certain degree of failover is offered. Control and monitoring of the enclosure elements can be transferred from one EMM to another in the event of an EMM failure. A failover occurs whenever communication is lost between an EMM and its peer.

In the event of a peer EMM failure, the surviving EMM activates the amber status LED of the failed EMM. The surviving EMM then takes over the responsibility of enclosure management, which includes monitoring and control of the audible alarm, enclosure LEDs, power supplies, and fans.

Failover does not include providing connectivity to the drives controlled by the failed EMM. When a failed EMM is replaced, enclosure management functions do not automatically return to the replaced EMM unless an additional failure occurs that triggers another failover event. The new EMM only restores the data path to the hard drives controlled by the failed EMM.

EMM Thermal Shutdown

If critical internal temperatures are reached, the enclosure shuts down automatically through either a thermal shutdown command issued by the EMM firmware or through a command from Dell™ OpenManage™ Server Administrator.

Enclosure Alarms

An audible alarm is activated if any of the fault conditions listed below occur.

The alarm sounds continuously if:

• More than one fan has failed or a power supply/cooling fan module is not installed.

• One or more temperature sensors are in critical range.

16 About Your Enclosure

The alarm sounds every 10 seconds if:

• One power supply has failed.

• One cooling fan has failed.

• One or more temperature sensors are in warning range.

• One EMM has failed.

NOTE: The alarm is disabled by default. To enable the alarm, you must change the

default setting in Server Administrator. For more information, see the Server Administrator documentation at support.dell.com/manuals.

Power Indicator Codes

Figure 1-7. Power Indicator Codes

Item LED Type Icon Description

1 DC power The LED lights green when the DC

output voltage is within the limit.

If this LED is off, it indicates that the DC output voltages are not within the limit.

About Your Enclosure 17

Item LED Type Icon Description

2 Power supply/cooling

fan fault

3 AC power The LED lights green when the AC

The LED lights amber when the DC output voltage is not within the limit or a fault with the fan is detected.

If this LED is off, it indicates that no fault condition is present.

input voltage is within the limit.

If this LED is off, it indicates either there is no power or the AC input voltage is not within the limit.

Other Information You May Need

WARNING: See the safety and regulatory information that shipped with your

system. Warranty information may be included within this document or as a separate document.

• The rack documentation included with your rack solution describes how to install your system into a rack.

•The

• The OpenManage Server Administrator documentation provides

•The

• Any media that ships with your system that provides documentation and

Getting Started Guide

provides an overview of system features, setting

up your system, and technical specifications.

information about managing your storage solution using the storage management service within the server administrator.

Dell PowerEdge RAID Controller (PERC) H700 and H800 User’s

provides information about configuring RAID.

Guide

tools for configuring and managing your system, including those pertaining to the operating system, system management software, system updates, and system components that you purchased with your system.

NOTE: Always check for updates on support.dell.com/manuals and read the

updates first because they often supersede information in other documents.

18 About Your Enclosure

Operating Your Storage Enclosure

Before You Begin

Before connecting your storage enclosure, ensure that the following are available:

• Power cables

• SAS cables

• Rail kit

Dell Systems Management Tools and Documentation

•

• Documentation

– Getting Started Guide

– Rack Installation Instructions

– Safety instructions

Cabling Your Enclosure

You can cable your enclosure in either a unified-mode configuration or in a split-mode configuration.

• In a unified-mode configuration your for example, a server with a controller card. Your up to four enclosures daisy-chained to a single port on the controller card in your host server. The enclosure can also be connected in a redundant path mode with two connections to single host server. See Figure 2-2 and Figure 2-3 for cabling diagrams of a unified mode configuration.

• In a split-mode configuration, your enclosure is connected to two separate controller cards. The controller cards may reside in the same server or in two different servers. The enclosure bus is logically split in half where the first half of the enclosure is managed by one controller and the second half of the enclosure is managed by the second controller. Table 2-1 lists the

enclosure

media

is connected to one host,

enclosure

can be one of

Operating Your Storage Enclosure 19

drives that are controlled by each enclosure management module (EMM) in a split-mode configuration. See Figure 2-4 for a cabling diagram of a split-mode configuration.

Table 2-1. Split-Mode Configuration

Enclosure EMM 0 EMM 1

Dell PowerVault MD1200 Drives 6 to 11 Drives 0 to 5

Dell PowerVault MD1220 Drives 12 to 23 Drives 0 to 11

NOTE: Clustering is not supported on PowerVault MD1200 and

PowerVault M1220 enclosures.

The operating mode is selected using the enclosure mode switch on the front panel of the enclosure.

NOTE: The enclosure mode switch must be set to either unified mode or split mode

before the enclosure is turned on. Changing the configuration mode after turning on the enclosure has no effect on the enclosure configuration until the enclosure is rebooted.

Connecting the Enclosure

Ensure that the latest version of Dell OpenManage™ Server Administrator is installed. For installation instructions and supported operating systems, see the Server Administrator documentation.

NOTE: The minimum version of Server Administrator supported on your

enclosure is 6.2.

Turn off the host system and all attached devices.

Connect the SAS cable(s) to the EMM SAS connector on the storage

enclosure

and to the RAID controller on the host system. Push the cable

into the connector until it clicks into place. See Figure 2-1.

NOTE: Connectors on both ends of the SAS cable are universally keyed. You

can connect either end of the cable to the EMM or the RAID controller.

NOTE: To remove the SAS cable, you must pull the pull-tab to release the

cable from the connector on the EMM and the host system. See Figure 2-1.

20 Operating Your Storage Enclosure

Figure 2-1. Connecting a SAS Cable

1 2

1 SAS cable 2 pull-tab

NOTE: In a unified-mode configuration, connect the host to the first EMM

module (EMM 0). See Figure 2-2. For unified-mode configurations utilizing redundant paths, connect the host to the second EMM module (EMM1). See Figure 2-3.

See your RAID controller documentation to ensure that the controller is properly installed.

• If you are configuring your enclosure in a unified-mode configuration,

connect the SAS cable from the host controller to the In port on the EMM module of the first Attach subsequent storage port on the first upchain storage

enclosure

in the daisy chain. See Figure 2-2.

s in the daisy chain to the Out

• If you are configuring your enclosure in a split-mode configuration,

attach the SAS cable from the first host controller to the In port on the primary EMM module and the SAS cable from the second host controller port to the In port on the secondary EMM. See Figure 2-4.

NOTE: In a split-mode configuration, you can cable the enclosure to operate

in either a two-host or single-host configuration.

Operating Your Storage Enclosure 21

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