Dell E02B User Manual

Dell PowerEdge FC630 Owner's Manual

Regulatory Model: E02B Regulatory Type: E02B004

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2014 - 09

Rev. A00

Contents

1 About your system................................................................................................ 7

Front-panel features and indicators..................................................................................................... 7

Using USB diskette or USB DVD/CD drives..........................................................................................8

Hard-drive/SSD indicator patterns....................................................................................................... 8

iDRAC Direct LED indicator codes....................................................................................................... 9

Documentation matrix.........................................................................................................................11

Quick Resource Locator..................................................................................................................... 12

2 Performing initial system configuration.........................................................13

Setting up your system........................................................................................................................13

Setting up and configuring the iDRAC IP address..............................................................................13

Logging in to iDRAC............................................................................................................................14

Installing the operating system...........................................................................................................14

Managing your system remotely........................................................................................................ 14

Downloading and installing drivers and firmware..............................................................................14

3 Pre-operating system management applications........................................ 16

Navigation keys....................................................................................................................................16

About System Setup............................................................................................................................ 16

Entering System Setup...................................................................................................................17

System Setup Main Menu.............................................................................................................. 17

System BIOS screen.......................................................................................................................17

System Information screen........................................................................................................... 18

System Memory screen.................................................................................................................18

Processor Settings screen............................................................................................................. 19

SATA Settings screen.................................................................................................................... 20

Boot Settings screen..................................................................................................................... 23

Network Settings screen............................................................................................................... 23

Integrated Devices screen............................................................................................................ 24

Serial Communication screen...................................................................................................... 25

System Profile Settings screen......................................................................................................26

System Security Settings screen................................................................................................... 27

Miscellaneous Settings screen......................................................................................................28

About Boot Manager...........................................................................................................................30

Entering Boot Manager ................................................................................................................30

Boot Manager main menu............................................................................................................30

About Dell Lifecycle Controller.......................................................................................................... 30

Changing the boot order....................................................................................................................30

Choosing the system boot mode....................................................................................................... 31

Assigning a system and/or setup password....................................................................................... 31

Using your system password to secure your system........................................................................ 32

Deleting or changing an existing system and/or setup password....................................................32

Operating with a setup password enabled........................................................................................ 33

Embedded systems management......................................................................................................33

iDRAC Settings utility...........................................................................................................................33

Entering the iDRAC Settings utility............................................................................................... 34

4 Installing and removing sled components.................................................... 35

Safety instructions...............................................................................................................................35

Before working inside your system.............................................................................................. 35

After working inside your system..................................................................................................35

Recommended tools.......................................................................................................................... 35

Removing and installing a sled........................................................................................................... 36

Removing the sled.........................................................................................................................36

Installing the sled...........................................................................................................................38

Inside the sled..................................................................................................................................... 39

Cooling shroud................................................................................................................................... 40

Removing the cooling shroud......................................................................................................40

Installing the cooling shroud........................................................................................................ 41

Processor/DIMM blank........................................................................................................................41

Removing a processor/DIMM blank............................................................................................. 41

Installing a processor/DIMM blank...............................................................................................42

System memory.................................................................................................................................. 43

General memory-module installation guidelines........................................................................ 45

Mode-specific guidelines..............................................................................................................46

Sample memory configurations................................................................................................... 47

Removing memory modules........................................................................................................49

Installing memory modules.......................................................................................................... 50

PCIe mezzanine card...........................................................................................................................51

Removing a PCIe mezzanine card................................................................................................51

Installing a PCIe mezzanine card..................................................................................................53

IDSDM card (optional).........................................................................................................................53

Replacing an SD card.................................................................................................................... 53

Internal USB key............................................................................................................................ 55

Removing the IDSDM card............................................................................................................57

Installing the IDSDM card............................................................................................................. 58

rSPI card (optional)..............................................................................................................................59

Removing the rSPI card.................................................................................................................59

Installing the rSPI card.................................................................................................................. 60

SD vFlash card.....................................................................................................................................60

Replacing the SD vFlash card....................................................................................................... 60

Network Daughter Card......................................................................................................................61

Removing the Network Daughter Card........................................................................................61

Installing the Network Daughter Card......................................................................................... 63

Processors........................................................................................................................................... 63

Removing a processor.................................................................................................................. 64

Installing a processor.................................................................................................................... 67

Hard drives/SSDs.................................................................................................................................70

Hard-drive/SSD bay numbering................................................................................................... 70

Hard drive/SSD installation guidelines..........................................................................................70

Removing a hard drive/SSD...........................................................................................................71

Installing a hard drive/SSD............................................................................................................ 72

Removing a hard-drive/SSD blank................................................................................................72

Installing a hard-drive/SSD blank..................................................................................................74

Shutdown procedure for servicing a hard drive/SSD...................................................................74

Configuring the boot drive............................................................................................................74

Removing a 2.5 inch hard drive/SSD from a 2.5 inch hard-drive/SSD carrier............................ 74

Installing a 2.5 inch hard drive/SSD in a 2.5 inch hard-drive/SSD carrier................................... 75

Removing a 1.8 inch SSD from a 1.8 inch SSD carrier ................................................................ 76

Installing a 1.8 inch SSD in a 1.8 inch SSD carrier.........................................................................77

Removing the hard-drive/SSD cage............................................................................................. 77

Installing the hard-drive/SSD cage...............................................................................................78

Hard-drive backplane..........................................................................................................................79

Removing the hard-drive/SSD backplane.................................................................................... 79

Installing the hard-drive/SSD backplane...................................................................................... 81

PERC H730P slim card........................................................................................................................82

Removing a PERC H730P slim card............................................................................................. 82

Installing a PERC H730P slim card............................................................................................... 83

Storage controller card.......................................................................................................................84

Removing the PCIe extender/storage controller card................................................................ 84

Installing the PCIe extender/storage controller card.................................................................. 86

NVRAM backup battery.......................................................................................................................87

Replacing the NVRAM backup battery......................................................................................... 87

System board...................................................................................................................................... 89

Removing the system board.........................................................................................................89

Installing the system board...........................................................................................................92

Trusted Platform Module....................................................................................................................94

Installing the Trusted Platform Module .......................................................................................94

Re-enabling the TPM for BitLocker users.................................................................................... 95

Re-enabling the TPM for TXT users..............................................................................................95

5 Troubleshooting your system.......................................................................... 96

Safety first—for you and your system................................................................................................ 96

Troubleshooting system memory......................................................................................................96

Troubleshooting hard drives...............................................................................................................97

Troubleshooting USB devices.............................................................................................................97

Troubleshooting Solid State Drives....................................................................................................98

Troubleshooting an internal SD card................................................................................................. 99

Troubleshooting processors.............................................................................................................. 99

Troubleshooting the system board..................................................................................................100

Troubleshooting the NVRAM backup battery..................................................................................100

System messages.............................................................................................................................. 101

Warning messages.......................................................................................................................101

Diagnostic messages...................................................................................................................101

Alert messages.............................................................................................................................101

6 Using System Diagnostics...............................................................................102

Dell Embedded System Diagnostics.................................................................................................102

When to use the Embedded System Diagnostics......................................................................102

Running the Embedded System Diagnostics.............................................................................102

Running Embedded System Diagnostics from an external media............................................103

System diagnostics controls....................................................................................................... 103

7 Jumpers and connectors................................................................................ 104

System board jumper settings..........................................................................................................104

System board connectors.................................................................................................................105

Disabling a forgotten password....................................................................................................... 106

8 Technical specifications..................................................................................107

9 Getting help....................................................................................................... 112

Contacting Dell..................................................................................................................................112

Documentation feedback................................................................................................................. 112

Locating your system Service Tag.................................................................................................... 112

Quick Resource Locator....................................................................................................................112

About your system

Front-panel features and indicators

Figure 1. Front-panel features and indicators—2.5 inch hard-drive/SSD system

1

Figure 2. Front-panel features and indicators—1.8 inch SSD system

Item Indicator, Button, or

Connector

1 Hard drives/SSDs

Icon Description

2.5 inch harddrive system

Two 2.5 inch hotswap SAS/SATA hard drives or SAS/ SATA/PCIe SSDs.

7

Item Indicator, Button, or

Connector

Icon Description

1.8 inch SSD system

2 USB management port Allows a USB device to be connected to

the system.

3 USB management

port/iDRAC Direct port

4 iDRAC Direct LED

indicator

5 Sled handle Used to slide the sled out of the

6 Status indicator Provides information about the status of

7 Sled power-on

indicator, power button

The USB management port can function as a regular USB port or provide access to the iDRAC features. For more information, see the iDRAC User’s Guide at dell.com/ esmmanuals.

The management indicator lights when the iDRAC controls the USB1 port for management functions.

enclosure.

the system.

The power-on indicator lights when the sled power is on. The power button controls the power supply output to the system.

Eight 1.8 inch hotswap SATA SSDs.

Using USB diskette or USB DVD/CD drives

The sled has USB ports on the front which allow you to connect a USB diskette drive, USB flash drive, USB DVD/CD drive, keyboard, or mouse. The USB drives can be used to configure the sled.

To designate the USB diskette drive as the boot drive:

1. connect the USB drive

2. restart the system

3. enter the System Setup

4. set the drive as first in the boot sequence

The USB device is displayed in the boot order setup screen only if it is attached to the system before you run the System Setup. You can also select the boot device by pressing <F11> during system start-up and selecting a boot device for the current boot sequence.

Hard-drive/SSD indicator patterns

The hard-drive/SSD (Solid State Drives) indicators display different patterns as drive events occur in the system.

NOTE: The sled must have a hard-drive/SSD or a hard-drive blank installed in each drive bay.

8

Figure 3. Hard-drive/SSD indicators

1. drive activity indicator (green) 2. drive status indicator (green and amber)

NOTE: If the drive is in Advanced Host Controller Interface (AHCI) mode, the status LED (on the right side) does not function and remains off.

Drive-Status Indicator Pattern Condition

Blinks green two times per second

Identifying drive or preparing for removal

Off

Blinks green, amber, and then turns off

Blinks amber four times per second

Blinks green slowly

Steady green

Blinks green three seconds, amber three seconds, and off six seconds

Drive ready for insertion or removal

NOTE: The drive status indicator remains off until all drives are initialized after system power is applied. Drives are not ready for insertion or removal during this time.

Drive predicted failure

Drive failed

Drive rebuilding

Drive online

Rebuild aborted

iDRAC Direct LED indicator codes

NOTE: The iDRAC Direct LED indicator does not light up for the USB mode.

9

Figure 4. iDRAC Direct LED indicator

1. iDRAC Direct status indicator

The table below displays iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import).

Convention iDRAC Direct

Condition LED indicator pattern

A Steady green Lights green for a minimum of 2 seconds at the beginning and end

of a file transfer.

B Flashing green Indicates file transfer or any operation tasks.

C Green and turns

Indicates that the file transfer is complete. off

D Turn off Indicates that the USB is ready to be removed or that a task is

complete.

The table below displays iDRAC Direct activity when configuring iDRAC Direct using your laptop and cable (Laptop Connect).

iDRAC Direct LED

Condition

indicator pattern

Steady green for two

Indicates that the system is connected.

seconds

Flashing green (on

Indicates that the system connected is recognized. for two seconds and off for two seconds)

Turns off Indicates that the system is unplugged.

10

Documentation matrix

The documentation matrix provides information about documents that you can refer to, for setting up and managing your system.

To... Refer to...

Set up your system and know the system technical specifications

Install the operating system Operating system documentation at dell.com/

Get an overview of the Dell Systems Management offerings

Configure and log in to iDRAC, set up managed and management system, know the iDRAC features, and troubleshoot using iDRAC

Know about the RACADM subcommands and supported RACADM interfaces

Start, enable, and disable Lifecycle Controller, know the features, use, and troubleshoot Lifecycle Controller

Use Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick

Set up, use, and troubleshoot OpenManage Server Administrator

Install, use and troubleshoot OpenManage Essentials

Getting Started With Your System

operatingsystemmanuals

Dell OpenManage Systems Management Overview Guide at dell.com/openmanagemanuals

Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals

RACADM Command Line Reference Guide for iDRAC and CMC at dell.com/esmmanuals

Dell Lifecycle Controller User’s Guide at dell.com/

esmmanuals

Start Guide at dell.com/esmmanuals

Dell OpenManage Server Administrator User’s Guide at dell.com/openmanagemanuals

Dell OpenManage Essentials User’s Guide at

dell.com/openmanagemanuals

Know the system features, remove and install system components, and troubleshoot components

Know the enclosure features, remove and install enclosure components, and troubleshoot enclosure components

Know the features of the storage controller cards, deploy the cards, and manage the storage subsystem

See the event and error messages generated by the system firmware and agents that monitor system components

Owner’s Manual at dell.com/poweredgemanuals

Enclosure Owner’s Manual at dell.com/

poweredgemanuals

Storage controller documentation at dell.com/ storagecontrollermanuals

Dell Event and Error Messages Reference Guide at

dell.com/esmmanuals

11

Quick Resource Locator

Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by visiting dell.com/QRL or by using your smartphone and a model specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan the following image.

12

Performing initial system configuration

After you receive your PowerEdge system, you must set up your system in the enclosure, install the operating system if it is not pre-installed, and set up and configure the system iDRAC IP address.

Setting up your system

1. Unpack the sled.

2. Remove the I/O connector cover from the sled connectors.

CAUTION: While installing the sled, ensure that it is properly aligned with the slot on the enclosure, to prevent damage to the sled connectors.

3. Install the sled in the enclosure.

4. Turn on the enclosure.

NOTE: Wait for the chassis to initialize before you press the power button.

5. Turn on the sled by pressing the power button on the sled.

Alternatively, you can also turn on the sled by using:

• The sled iDRAC. For more information, see Logging in to iDRAC.

• The enclosure Chassis Management Controller (CMC), after the sled iDRAC is configured on the

CMC. For more information, see the CMC User’s Guide at dell.com/esmmanuals.

2

Related Links

Installing the sled

Setting up and configuring the iDRAC IP address

You can set up the iDRAC IP address using one of the following interfaces:

• iDRAC Settings utility

• Dell Lifecycle Controller

• Dell Deployment Toolkit

• CMC Web interface

You can configure iDRAC using one of the following interfaces:

• iDRAC Web interface

• RACADM

• Remote services

• IPMI tool

13

For more information on setting up and configuring iDRAC, see the iDRAC User’s Guide at dell.com/

esmmanuals.

Logging in to iDRAC

You can log in to iDRAC as an iDRAC user, a Microsoft Active Directory user, or a Lightweight Directory Access Protocol (LDAP) user. You can also log in using Single Sign-On or Smart Card. The default user name is root and password is calvin. For more information on logging in to iDRAC and iDRAC licenses, see the iDRAC User’s Guide at dell.com/esmmanuals.

You can also access iDRAC using RACADM. For more information, see the RACADM Reference Guide for

iDRAC and CMC

available at dell.com/esmmanuals.

Installing the operating system

You can install the supported operating system on the sled by using the following methods:

• Dell Systems Management Tools and Documentation media. See the operating system

documentation at dell.com/operatingsystemmanuals.

• Dell Lifecycle Controller. See the Lifecycle Controller documentation at dell.com/esmmanuals.

• Dell OpenManage Deployment Toolkit. See the OpenManage documentation at dell.com/ openmanagemanuals.

For information on the list of operating systems supported on your system, see the operating systems support matrix at dell.com/ossupport.

Managing your system remotely

To perform out-of-band systems management using iDRAC, you must configure iDRAC for remote accessibility, set up the management station and managed system, and configure the supported Web browsers. For more information, see the iDRAC User’s Guide at dell.com/esmmanuals.

You can also remotely monitor and manage the sleds from a single workstation, using the Dell OpenManage Server Administrator (OMSA) software and OpenManage Essentials (OME) systems management console. For more information, see dell.com/openmanagemanuals.

Downloading and installing drivers and firmware

It is recommended that you download and install the latest BIOS, drivers, and systems management firmware on your system.

Prerequisites

Ensure that you clear the web browser cache.

Steps

1. Go to dell.com/support/drivers.

2. In the Product Selection section, enter the Service Tag of your system in the Service Tag or Express

Service Code field.

14

NOTE: If you do not have the Service Tag, select Automatically detect my Service Tag for me to allow the system to automatically detect your Service Tag, or select Choose from a list of all

Dell products to select your product from the Product Selection page.

3. Click Get drivers and downloads.

The drivers that are applicable to your selection are displayed.

4. Download the drivers you require to a diskette drive, USB drive, CD, or DVD.

15

Pre-operating system management applications

The pre-operating system management applications for your PowerEdge system help you manage different settings and features of your system without booting to the operating system.

Your PowerEdge system has the following pre-operating system management applications:

• System Setup

• Boot Manager

• Dell Lifecycle Controller

Navigation keys

The navigation keys can help you access the pre-operating system management applications.

Key Description

<Page Up> Moves to the previous screen.

3

Up arrow Moves to the previous field.

Down arrow

<Enter> Enables you to type a value in the selected field (if applicable) or follow the link in the field.

Spacebar Expands or collapses a drop-down list, if applicable.

<Tab> Moves to the next focus area.

<Esc> Moves to the previous page until you view the main screen. Pressing <Esc> in the main

<F1> Displays the System Setup help.

Moves to the next screen.

Moves to the next field.

NOTE: This feature is applicable for the standard graphical browser only.

screen exits System BIOS/iDRAC Settings/Device Settings/Service Tag Settings and proceeds with system boot.

About System Setup

Using System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your system.

You can access System Setup in two ways:

16

• Standard Graphical Browser — This is enabled by default.

• Text Browser — This is enabled using Console Redirection.

NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the help text in the text browser, press <F1>.

Entering System Setup

1. Turn on or restart your system.

2. Press <F2> immediately after you see the following message:

<F2> = System Setup

If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again.

System Setup Main Menu

Option Description

System BIOS Enables you to configure BIOS settings.

iDRAC Settings Enables you to configure iDRAC settings.

The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various iDRAC parameters by using the iDRAC Settings utility. For more information about this utility, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals.

Device Settings Enables you to configure device settings.

System BIOS screen

You can use the System BIOS screen to view BIOS settings as well as edit specific functions such as boot order, system password, setup password, setting RAID mode, and enabling or disabling USB ports. In the System Setup Main Menu, click System BIOS.

Menu Item Description

System Information Displays information about the system such as the system model name,

BIOS version and Service Tag.

Memory Settings Displays information and options related to the installed memory.

Processor Settings Displays information and options related to the processor such as speed,

cache size, and so on.

SATA Settings Displays options to enable or disable the integrated SATA controller and

ports.

Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you to

modify UEFI and BIOS boot settings.

Network Settings Displays options to change the network settings.

Integrated Devices Displays options to enable or disable integrated device controllers and

ports, and to specify related features and options.

17

Menu Item Description

Serial Communication Displays options to enable or disable the serial ports and specify related

features and options.

System Profile Settings Displays options to change the processor power management settings,

memory frequency, and so on.

System Security Displays options to configure the system security settings like, system

password, setup password, TPM security, and so on. It also enables or disables support for the power and NMI buttons on the system.

Miscellaneous Settings Displays options to change the system date, time, and so on.

System Information screen

You can use the System Information screen to view system properties such as Service Tag, system model, and the BIOS version. You can view the System Information screen by clicking System Setup Main Menu → System BIOS →

System Information.

Menu Item Description

System Model Name Displays the system model name.

System BIOS Version Displays the BIOS version installed on the system.

System Management Engine Version

System Service Tag Displays the system Service Tag.

System Manufacturer Displays the name of the system manufacturer.

System Manufacturer Contact Information

System CPLD Version Displays the current revision of the system CPLD firmware.

UEFI Compliance Version Displays the system firmware UEFI compliance level.

Displays the current revision of the Management Engine firmware.

Displays the contact information of the system manufacturer.

System Memory screen

System Memory screen allows you to view all the memory settings as well as enable or disable specific

memory functions such as system memory testing and node interleaving. In the System Setup Main Menu, click System BIOS → System Memory.

Menu Item Description

System Memory Size Displays the amount of memory installed in the system.

System Memory Type Displays the type of memory installed in the system.

System Memory Speed Displays the system memory speed.

System Memory Voltage Displays the system memory voltage.

Video Memory Displays the amount of video memory.

System Memory Testing Specifies whether system memory tests are run during system boot.

Options are Enabled and Disabled. By default, the System Memory Testing option is set to Disabled.

18

Menu Item Description

Memory Operating Mode Specifies the memory operating mode. The options available are

Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, and Dell Fault Resilient Mode. By

default, the Memory Operating Mode option is set to Optimizer Mode.

NOTE: The Memory Operating Mode can have different defaults and available options based on the memory configuration of your system.

NOTE: The Dell Fault Resilient Mode establishes an area of memory that is fault resilient. This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability.

Node Interleaving If this field is Enabled, memory interleaving is supported if a symmetric

memory configuration is installed. If Disabled, the system supports NonUniform Memory architecture (NUMA) (asymmetric) memory configurations. By default, Node Interleaving option is set to Disabled.

Snoop Mode Snoop Mode options available are Disabled, Home Snoop, Early Snoop,

Cluster on Die. By default, the Snoop Mode option is set to Disabled. The field is only available when Node Interleaving is Disabled.

Processor Settings screen

You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization technology, hardware prefetcher, and logical processor idling. You can view the Processor Settings screen by clicking System Setup Main Menu → System BIOS →

Processor Settings.

Menu Item Description

Logical Processor Enables or disables the logical processors and displays the number of

logical processors. If the Logical Processor option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS only displays one logical processor per core. By default, the

Logical Processor option is set to Enabled.

Alternate RTID (Requestor Transaction ID) Setting

Virtualization Technology Enables or disables the additional hardware capabilities provided for

Address Translation Service (ATS)

Adjacent Cache Line Prefetch

Enables you to allocate more RTIDs to the remote socket, thereby increasing cache performance between the sockets or easing work in normal mode for NUMA. By default, the Alternate RTID (Requestor Transaction ID) Setting is set to Disabled.

virtualization. By default, the Virtualization Technology option is set to Enabled.

Defines the Address Translation Cache (ATC) for devices to cache the DMA transactions. This field provides an interface to a chipset's Address Translation and Protection Table to translate DMA addresses to host addresses. By default, the option is set to Enabled.

Optimizes the system for applications that require high utilization of sequential memory access. By default, the Adjacent Cache Line Prefetch option is set to Enabled. You can disable this option for applications that require high utilization of random memory access.

19

Menu Item Description

Hardware Prefetcher Enables or disables the hardware prefetcher. By default, the Hardware

Prefetcher option is set to Enabled.

DCU Streamer Prefetcher Allows you to enable or disable the Data Cache Unit (DCU) streamer

prefetcher. By default, the DCU Streamer Prefetcher option is set to Enabled.

DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. By default,

the DCU IP Prefetcher option is set to Enabled.

Execute Disable Enables or disables the execute disable memory protection technology.

By default, the Execute Disable option is set to Enabled.

Logical Processor Idling Enables or disables the operating system capability to put logical

processors in the idling state in order to reduce power consumption. By default, the option is set to Disabled.

Configurable TDP Allows reconfiguration of Thermal Design Power (TDP) to lower levels.

TDP refers to the maximum amount of power the cooling system is required to dissipate.

X2Apic Mode Enables or disables the X2Apic mode.

Dell Controlled Turbo

Number of Cores per Processor

Processor 64-bit Support Specifies if the processor(s) support 64-bit extensions.

Processor Core Speed Displays the maximum core frequency of the processor.

Processor 1

NOTE: Depending on the number of installed CPUs, there may be up to four processor listings.

Controls the turbo engagement. Enable this option only when System Profile is set to Performance.

Controls the number of enabled cores in each processor. By default, the Number of Cores per Processor option is set to All.

NOTE: Depending on the number of installed CPUs, there may be up to four processor listings. The following settings are displayed for each processor installed in the system.

Family-Model-Stepping Displays the family, model and stepping of the processor as defined by

Intel.

Brand Displays the brand name reported by the processor.

Level 2 Cache Displays the total L2 cache.

Level 3 Cache Displays the total L3 cache.

Number of Cores Displays the number of cores per processor.

SATA Settings screen

You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system. You can view the SATA Settings screen by clicking System Setup Main Menu → System BIOS → SATA Settings.

20

Menu Item Description

Embedded SATA Enables the embedded SATA to be set to Off, ATA, AHCI, or RAID modes.

By default, the Embedded SATA option is set to AHCI.

Security Freeze Lock Sends Security Freeze Lock command to the Embedded SATA drives

during POST. This option is applicable only to ATA and AHCI mode.

Write Cache Enables or disables the command for Embedded SATA drives during

POST.

Port A Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port B Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port C Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port D Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

21

Menu Item Description

Port E Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port F Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port G Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port H Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port I Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

22

Menu Item Description

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port J Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Boot Settings screen

You can use the Boot Settings screen to set the Boot mode to either BIOS or UEFI. It also allows you to specify the boot order. You can view the Boot Settings screen by clicking System Setup Main Menu → System BIOS → Boot

Settings.

Menu Item Description

Boot Mode Enables you to set the boot mode of the system.

CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode.

NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting this field to BIOS disables the UEFI Boot Settings menu.

If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems. By default, the Boot Mode option is set to BIOS.

Boot Sequence Retry Enables or disables the Boot Sequence Retry feature. If this field is

enabled and the system fails to boot, the system reattempts the boot sequence after 30 seconds. By default, the Boot Sequence Retry option is set to Enabled.

Hard-Disk Failover Specifies which devices in the Hard-Disk Drive Sequence are attempted

in the boot sequence. When the option is Disabled, only the first hard disk device in the list is attempted to boot. When set to Enabled, all hard disk devices are attempted in order, as listed in the Hard-Disk Drive

Sequence

Boot Option Settings Configures the boot sequence and the boot devices.

. This option is not enabled for UEFI Boot Mode.

Network Settings screen

You can use the Network Settings screen to modify PXE device settings. Network Settings are only available in UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For BIOS boot mode, the network settings are handled by the network controllers option ROM. You can view the Network Settings screen by clicking System Setup Main Menu → System BIOS → Network Settings.

23

Menu Item Description

PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is

created for the device.

PXE Device n Settings (n = 1 to 4)

Allows you to control the configuration of the PXE device.

Integrated Devices screen

Integrated Devices screen allows you to view and configure the settings of all integrated devices

including the video controller, integrated RAID controller, and the USB ports. In the System Setup Main Menu, click System BIOS → Integrated Devices.

Menu Item Description

USB 3.0 Setting Allows you to enable or disable the USB 3.0 support Enable this option

only if your operating system support USB 3.0. Disabling this allows devices to operate at USB 2.0 speed. USB 3.0 is disabled by default

User Accessible USB Ports Allows you to enable or disable the USB ports. Selecting Only Back Ports

On disables the front USB ports, selecting All Ports Off disables all USB

ports. The USB keyboard and mouse operates during boot process in certain operating systems. After the boot process is complete, the USB keyboard and mouse does not work if the ports are disabled.

NOTE: Selecting Only Back Ports On and All Ports Off will disable the USB management port and also restrict access to iDRAC features.

Internal USB Port Allows you to enable or disable the internal USB port.

Integrated RAID Controller Allows you to enable or disable the integrated RAID controller.

NOTE: This feature is not supported for the PowerEdge T630 system.

Integrated Network Card 1 Allows you to enable or disable the integrated network card.

I/OAT DMA Engine Allows you to enable or disable the I/OAT option Enable only if the

hardware and software supports the feature.

Embedded Video Controller Allows you to enable or disable the Embedded Video Controller. By

default, the embedded video controller is Enabled. Current state of Embedded Video Controller is Enabled. Current State of Embedded Video Controller is a read only field, indicating the current state for the Embedded Video Controller. If the Embedded Video Controller is the only display capability in the system (that is, no add-in graphics card is installed), then the Embedded Video Controller is automatically used as the primary display even if the Embedded Video Controller setting is

Disabled.

SR-IOV Global Enable Allows you to enable or disable the BIOS configuration of Single Root I/O

Virtualization (SR-IOV) devices. By default, the SR-IOV Global Enable option is set to Disabled.

OS Watchdog Timer If your system stops responding, this watchdog timer aids in the recovery

of your operating system. When this field is set to Enabled, the operating system is allowed to initialize the timer. When is set to Disabled (the default), the timer will have no effect on the system.

24

Menu Item Description

Memory Mapped I/O above 4GB

Allows you to enable support for PCIe devices that require large amounts of memory. By default, the option is set to Enabled.

Serial Communication screen

You can use the Serial Communication screen to view the properties of the serial communication port. You can view the Serial Communication screen by clicking System Setup Main Menu → System BIOS →

Serial Communication.

Menu Item Description

Serial Communication Selects serial communication devices (Serial Device 1 and Serial Device 2)

in the BIOS. BIOS console redirection can also be enabled and the port address can be specified. By default, Serial Communication option is set to Auto.

Serial Port Address Enables you to set the port address for serial devices. By default, the

Serial Port Address option is set to Serial Device 1=COM2, Serial Device 2=COM1

NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console redirection by SOL, configure the same port address for console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial MUX setting can independently be changed in iDRAC. Therefore, loading the BIOS default settings from within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1.

External Serial Connector You can associate the External Serial Connector to Serial Device 1, Serial

Device 2, or the Remote Access Device using this field.

NOTE: Only Serial Device 2 can be used for (Serial Over LAN) SOL. To use console redirection by SOL, configure the same port address for console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial MUX setting can independently be changed in iDRAC. Therefore, loading the BIOS default settings from within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1.

Failsafe Baud Rate Displays the failsafe baud rate for console redirection. The BIOS attempts

to determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. By default, the Failsafe Baud Rate option is set to 115200.

Remote Terminal Type Sets the remote console terminal type. By default, the Remote Terminal

Type option is set to VT 100/VT 220.

Redirection After Boot Enables or disables the BIOS console redirection when the operating

system is loaded. By default, the Redirection After Boot option is set to Enabled.

25

System Profile Settings screen

You can use the System Profile Settings screen to enable specific system performance settings such as power management. You can view the System Profile Settings screen by clicking System Setup Main Menu → System BIOS →

System Profile Settings.

Menu Item Description

System Profile Sets the system profile. If you set the System Profile option to a mode

other than Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. By default, the System Profile option is set to Performance Per Watt

Optimized (DAPC)

NOTE: The following parameters are available only when the System Profile is set to Custom.

CPU Power Management Sets the CPU power management. By default, the CPU Power

Management option is set to System DBPM (DAPC). DBPM is Demand-

Based Power Management.

Memory Frequency Sets the speed of the system memory. You can select Maximum

Performance, Maximum Reliability, or a specific speed.

Turbo Boost Enables or disables the processor to operate in turbo boost mode. By

default, the Turbo Boost option is set to Enabled.

Energy Efficient Turbo Enables or disables the Energy Efficient Turbo.

Energy Efficient Turbo (EET) is a mode of operation where a processor’s core frequency is adjusted within the turbo range based on workload.

. DAPC is Dell Active Power Controller.

C1E Enables or disables the processor to switch to a minimum performance

state when it is idle. By default, the C1E option is set to Enabled.

C States Enables or disables the processor to operate in all available power states.

By default, the C States option is set to Enabled.

Collaborative CPU Performance Control

Memory Patrol Scrub Sets the memory patrol scrub frequency. By default, the Memory Patrol

Memory Refresh Rate Sets the memory refresh rate to either 1x or 2x. By default, the Memory

Uncore Frequency Selects the Processor Uncore Frequency.

Energy Efficient Policy Enables you to selects the Energy Efficient Policy.

Enables or disables the CPU power management. When set to Enabled, the CPU power management is controlled by the OS DBPM and the System DBPM (DAPC). By default, the option is set to Disabled.

Scrub option is set to Standard.

Refresh Rate option is set to 1x.

Dynamic mode allows the processor to optimize power resources across the cores and uncore during runtime. The optimization of the uncore frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy.

The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target higher performance or better power savings.

26

Menu Item Description

Number of Turbo Boot Enabled Cores for Processor 1

Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. By default, the

NOTE: If there are two processors installed in the system, you see an entry for Number of Turbo Boost Enabled Cores for Processor 2.

Controls the number of turbo boost enabled cores for processor 1. By default, the maximum number of cores is enabled.

Monitor/Mwait option is set to Enabled for all system profiles, except Custom.

NOTE: This option can be disabled only if the C States option in Custom mode is disabled.

NOTE: When C States is enabled in Custom mode, changing the Monitor/Mwait setting does not impact system power/performance.

System Security Settings screen

System Security screen allows you to perform specific functions such as setting the system password,

setup password, and disabling the power button. In the System Setup Main Menu, click System BIOS → System Security Settings.

Menu Item Description

Intel AES-NI Improves the speed of applications by performing encryption and

decryption using the Advanced Encryption Standard Instruction Set and is set to Enabled by default.

System Password Allows you to set the system password. This option is set to Enabled by

default and is read-only if the password jumper is not installed in the system.

Setup Password Allows you to set the setup password. This option is read-only if the

password jumper is not installed in the system.

Password Status Allows you to lock the system password. By default, the Password Status

option is set to Unlocked.

TPM Security

TPM Information Allows you to change the operational state of the TPM. By default, the

TPM Status Displays the TPM status.

TPM Command

NOTE: The TPM menu is available only when the TPM module is installed.

Allows you to control the reporting mode of the Trusted Platform Module (TPM). By default, the TPM Security option is set to Off. You can only modify the TPM Status, TPM Activation , and Intel TXT fields if the

TPM Status field is set to either On with Pre-boot Measurements or On without Pre-boot Measurements.

TPM Activation option is set to No Change.

CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may affect booting to the operating system.

Allows you to clear all the contents of the TPM. By default, the TPM Clear option is set to No.

27

Menu Item Description

Intel TXT Allows you to enable or disable Intel Trusted Execution Technology

(TXT). To enable Intel TXT, Virtualization Technology must be enabled and TPM Security must be Enabled with Pre-boot measurements. By default, the Intel TXT option is set to Off.

Power Button Allows you to enable or disable the power button on the front of the

system. By default, the Power Button option is set to Enabled.

AC Power Recovery Allows you to set how the system reacts after AC power is restored to the

system. By default, the AC Power Recovery option is set to Last.

UEFI Variable Access Provides varying degrees of securing UEFI variables. When set to

Standard (the default) UEFI variables are accessible in the Operating

System per the UEFI specification. When set to Controlled, selected UEFI variables are protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order.

Secure Boot Allows you to enable Secure Boot, where the BIOS authenticates each

pre-boot image using the certificates in the Secure Boot Policy. Secure Boot is disabled by default.

Secure Boot Policy When Secure Boot policy is Standard, the BIOS uses the system

manufacturer’s key and certificates to authenticate pre-boot images. When Secure Boot policy is Custom, the BIOS uses the user-defined key and certificates. Secure Boot policy is Standard by default.

Secure Boot Policy Summary

Allows you to view the list of certificates and hashes that secure boot uses to authenticated images.

Secure Boot Custom Policy Settings screen

Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom. In the System Setup Main Menu, click System BIOS → System Security → Secure Boot Custom Policy

Settings.

Menu Item Description

Platform Key Allows you to import, export, delete, or restore the platform key (PK).

Key Exchange Key Database Allows you to import, export, delete, or restore entries in the Key

Exchange Key (KEK) Database

Authorized Signature Database

Forbidden Signature Database

Allows you to import, export, delete, or restore entries in the Authorized Signature Database (db).

Allows you to import, export, delete, or restore entries in the Forbidden Signature Database (dbx).

Miscellaneous Settings screen

You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag, and changing the system date and time. You can view the Miscellaneous Settings screen by clicking System Setup Main Menu → System BIOS → Miscellaneous Settings.

28

Menu Item Description

System Time Enables you to set the time on the system.

System Date Enables you to set the date on the system.

Asset Tag Displays the asset tag and enables you to modify it

for security and tracking purposes.

Keyboard NumLock Enables you to set whether the system boots with

the NumLock enabled or disabled. By default the Keyboard NumLock is set to On.

NOTE: This option does not apply to 84-key keyboards.

F1/F2 Prompt on Error Enables or disables the F1/F2 prompt on error. By

default, F1/F2 Prompt on Error is set to Enabled. The F1/F2 prompt also includes keyboard errors.

Load Legacy Video Option ROM Enables you to determine whether the system

BIOS loads the legacy video (INT 10H) option ROM from the video controller. Selecting Enabled in the operating system does not support UEFI video output standards. This field is only for UEFI boot mode. You cannot set this to

Secure Boot mode is enabled.

In-System Characterization This option enables or disables In-System

Characterization. By default, In-System Characterization is set to Disabled. The two other

options are Enabled and Enabled - No Reboot.

NOTE: The default setting for In-System Characterization is subject to change in future BIOS releases.

When enabled, In-System Characterization (ISC) executes during POST upon detecting relevant change(s) in system configuration to optimize system power and performance. ISC takes about 20 seconds to execute, and system reset is required for ISC results to be applied. The Enabled

- No Reboot option executes ISC and continues without applying ISC results until the next time system reset occurs. The Enabled option executes ISC and forces an immediate system reset so that ISC results can be applied. It takes the system longer to be ready due to the forced system reset. When disabled, ISC does not execute.

Enabled if UEFI

29

About Boot Manager

Boot Manager enables you to add, delete, and arrange boot options. You can also access System Setup

and boot options without restarting the system.

Entering Boot Manager

The Boot Manager screen allows you to select boot options and diagnostic utilities.

1. Turn on or restart your system.

2. Press <F11> when you see the message <F11> = Boot Manager.

If your operating system begins to load before you press <F11>, allow the system to finish booting, and then restart your system and try again.

Boot Manager main menu

Menu Item Description

Continue Normal Boot The system attempts to boot to devices starting

with the first item in the boot order. If the boot attempt fails, the system continues with the next item in the boot order until the boot is successful or no more boot options are found.

One Shot Boot Menu Takes you to the boot menu where you can select

a one time boot device to boot from.

Launch System Setup Enables you to access the System Setup.

Launch Lifecycle Controller Exits the Boot Manager and invokes the Lifecycle

Controller program.

System Utilities Launches system utilities menu such as system

diagnostics and UEFI shell.

About Dell Lifecycle Controller

Dell Lifecycle Controller allows you to perform useful tasks such as configuring BIOS and hardware settings, deploying an operating system, updating drivers, changing RAID settings, and saving hardware profiles. For more information about Dell Lifecycle Controller, see the documentation at dell.com/

esmmanuals

.

Changing the boot order

You may have to change the boot order if you want to boot from a USB key or an optical drive. The instructions given below may vary if you have selected BIOS for Boot Mode.

1. In the System Setup Main Menu, click System BIOS → Boot Settings.

2. Click Boot Option Settings → Boot Sequence.

3. Use the arrow keys to select a boot device, and use the <+> and <-> keys to move the device down

or up in the order.

30

4. Click Exit, click Yes to save the settings on exit.

Choosing the system boot mode

System Setup enables you to specify the boot mode for installing your operating system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS.

You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup. Once you specify the boot mode, the system boots in the specified boot mode, proceed to install your operating system from that mode. Thereafter, you must boot the system in the same boot mode (BIOS or UEFI) to access the installed operating system.

CAUTION: Trying to boot the operating system from the other boot mode will cause the system to halt at startup.

NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode.

NOTE: For the latest information on supported operating systems, go to dell.com/ossupport.

Assigning a system and/or setup password

Prerequisites

NOTE: The password jumper enables or disables the System Password and Setup Password features. For more information on the password jumper settings, see “System board jumper settings”.

You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when the password jumper setting is enabled and Password Status is Unlocked. If the Password Status is Locked, you cannot change the System Password and/or Setup Password.

If the password jumper setting is disabled, the existing System Password and Setup Password is deleted and you need not provide the system password to boot the system.

Steps

1. To enter System Setup, press <F2> immediately after a power-on or reboot.

2. In the System Setup Main Menu, select System BIOS and press <Enter>.

The System BIOS screen is displayed.

3. In the System BIOS screen, select System Security and press <Enter>.

The System Security screen is displayed.

4. In the System Security screen, verify that Password Status is Unlocked.

5. Select System Password, enter your system password, and press <Enter> or <Tab>.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

31

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

A message prompts you to re-enter the system password.

6. Re-enter the system password that you entered earlier and click OK.

7. Select Setup Password, enter your system password and press <Enter> or <Tab>.

A message prompts you to re-enter the setup password.

8. Re-enter the setup password that you entered earlier and click OK.

9. Press <Esc> to return to the System BIOS screen. Press <Esc> again, and a message prompts you to

save the changes.

NOTE: Password protection does not take effect until the system reboots.

Using your system password to secure your system

Prerequisites

NOTE: If you have assigned a setup password, the system accepts your setup password as an alternate system password.

Steps

1. Turn on or reboot your system.

2. Type your password and press <Enter>.

Next steps

When Password Status is Locked, type the password and press <Enter> when prompted at reboot.

If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password. You have three attempts to enter the correct password. After the third unsuccessful attempt, the system displays an error message that the system has halted and must be powered down.

Even after you shut down and restart the system, the error message is displayed until the correct password is entered.

NOTE: You can use the Password Status option in conjunction with the System Password and

Setup Password options to protect your system from unauthorized changes.

Deleting or changing an existing system and/or setup password

Prerequisites

Ensure that the Password jumper is set to enabled and the Password Status is set to Unlocked before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password if the Password Status is Locked.

Steps

1. To enter System Setup, press <F2> immediately after a power-on or restart.

2. In the System Setup Main Menu, select System BIOS and press <Enter>.

The System BIOS screen is displayed.

3. In the System BIOS Screen, select System Security and press <Enter>.

The System Security screen is displayed.

4. In the System Security screen, verify that Password Status is set to Unlocked.

32

5. Select System Password, alter or delete the existing system password and press <Enter> or <Tab>.

6. Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>.

NOTE: If you change the System and/or Setup password, a message prompts you to re-enter the new password. If you delete the System and/or Setup password, a message prompts you to confirm the deletion.

7. Press <Esc> to return to the System BIOS screen. Press <Esc> again, and a message prompts you to

save the changes.

Operating with a setup password enabled

If Setup Password is Enabled, enter the correct setup password before modifying most of the System Setup options.

If you do not enter the correct password in three attempts, the system displays the message

Incorrect Password! Number of unsuccessful password attempts: <x> System Halted! Must power down.

Even after you shut down and restart the system, the error message is displayed until the correct password is entered. The following options are exceptions:

• If System Password is not Enabled and is not locked through the Password Status option, you can assign a system password.

• You cannot disable or change an existing system password.

NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized changes.

Embedded systems management

The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle. The Lifecycle Controller can be started during the boot sequence and can function independently of the operating system.

NOTE: Certain platform configurations may not support the full set of features provided by the Lifecycle Controller.

For more information about setting up the Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Lifecycle Controller documentation at dell.com/support/home.

iDRAC Settings utility

The iDRAC Settings utility is an interface to setup and configure the iDRAC parameters using UEFI. You can enable or disable various iDRAC parameters using the iDRAC Settings utility, for example:

• Configure, enable, or disable the iDRAC local area network through the dedicated iDRAC Enterprise card port or the embedded NIC

• Enable or disable IPMI over LAN

• Enable a LAN Platform Event Trap (PET) destination

• Attach or detach the Virtual Media devices

For more information on using iDRAC, see the iDRAC User's Guide, at dell.com/esmmanuals.

33

Entering the iDRAC Settings utility

1. Turn on or restart the managed system.

2. Press <F2> during Power-on Self-test (POST).

3. In the System Setup Main Menu page, click iDRAC Settings.

The iDRAC Settings page is displayed.

34

4

Installing and removing sled components

This section provides information on installing and removing the sled components. For information on installing and removing the enclosure components, see the enclosure Owner's Manual at dell.com/

poweredgemanuals.

Safety instructions

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: It is recommended that you always use a static mat and static strap while working on components inside the system.

NOTE: To ensure proper operation and cooling, all bays in the system must be populated at all times with either a system component or with a blank.

Before working inside your system

1. Turn off the sled using the CMC.

2. Remove the sled from the enclosure.

3. Install the I/O connector cover.

After working inside your system

1. Install the sled in the enclosure.

2. Turn on the sled.

Recommended tools

You may need the following items to perform the procedures in this section:

• #1 and #2 Phillips screwdrivers

• T8 and T10 Torx drivers

• Wrist grounding strap

• Hex nut driver-5 mm

35

Removing and installing a sled

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Removing the sled

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1. Ensure that you read the Safety instructions.

2. Turn off the sled using the operating system commands or the CMC, and ensure that the sled's

front-panel indicator is off.

Steps

1. Press the release button on the sled handle to the unlock position.

2. Rotate the sled handle away from the sled to disengage the sled from the midplane connectors.

3. Slide the sled out of the enclosure.

CAUTION: To protect the I/O connector pins, install the I/O connector cover every time a sled is removed from the enclosure.

4. Install the I/O connector cover over the I/O connector.

CAUTION: If you are permanently removing the sled, install a sled blank. Operating the system for extended periods of time without a sled blank installed can cause the enclosure to overheat.

36

Figure 5. Removing and installing the I/O connector cover

1. I/O connector cover

37

Figure 6. Removing and installing the sled

1. FX2/FX2s enclosure 2. sled

3. sled handle 4. release button

Installing the sled

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: To prevent damage to the I/O connectors, do not touch connectors or the connector pins.

NOTE: Before installing the sleds, place the chassis in the location that you want.

Ensure that you read the Safety instructions.

Steps

1. If you are installing a new sled, remove the plastic cover from the I/O connector(s) and save for

future use.

2. Press the release button on the sled handle to the open position.

38

3. Align the sled with the bay on the enclosure.

4. Slide the sled into the enclosure until the sled connectors are firmly engaged with the midplane

connectors. The sled handle rotates toward the enclosure as the sled slides into the enclosure.

5. Press the sled handle to closed position till the release button clicks into place.

Next steps

Turn on the sled.

Inside the sled

Figure 7. Inside the sled

1. rSPI card 2. PCIe mezzanine card connector (2)

3. NDC 4. memory module (24)

5. cooling shroud 6. PERC H730P Slim card blank

7. hard-drive/SSD backplane 8. processor 2

39

9. processor 1

Cooling shroud

Removing the cooling shroud

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: Never operate your system with the cooling shroud removed. The system may get overheated quickly, resulting in shutdown and loss of data.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

Pressing the release latches, hold both the edges of the cooling shroud and lift it up and away from the system.

Figure 8. Removing and installing a cooling shroud

1. cooling shroud 2. release latch (2)

Next steps

1. Install the cooling shroud. See Installing the cooling shroud.

2. Follow the procedure listed in After working inside your system.

40

Installing the cooling shroud

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: You must remove the cooling shroud to service other components inside the system.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Ensure that the cooling shroud is removed. See Removing the cooling shroud.

Steps

Pressing the release latches, lower the cooling shroud into the system until the tabs on the sides of the release latches engage with the slots on the sled chassis.

Next steps

Follow the procedure listed in After working inside your system.

Processor/DIMM blank

CAUTION: If you are permanently removing a processor, you must install a socket protective cap and a processor blank/DIMM blank in the vacant socket to ensure proper system cooling. The processor/DIMM blank covers the vacant sockets for the DIMMs and the processor.

Removing a processor/DIMM blank

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

Hold the processor/DIMM blank by its edges and lift it away from the system.

41

Figure 9. Removing and installing a processor/DIMM blank

1. processor/DIMM blank 2. tab on the processor/DIMM blank (4)

3. memory module socket (2) 4. heat sink retention socket (4)

Next steps

1. Install the processor and the heat sink. See Installing a processor.

2. If you are removing a processor permanently, install the processor/DIMM blank. See Installing a

processor/DIMM blank.

3. Follow the procedure listed in After working inside your system.

Installing a processor/DIMM blank

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: You must remove the processor/DIMM blank when using the two-processor configuration or to service other components inside the system.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

42

Steps

1. Align the standoffs on the processor/DIMM blank with the heat sink retention screws on the system

board.

2. Lower the processor/DIMM blank onto the system until the holes on the tabs of the processor/DIMM

blank engages with the heat sink retention screws on the system board.

Next steps

1. Install the processor and the heat sink. See Installing a processor.

2. Ensure that you install a processor/DIMM blank when you have removed a processor permanently.

3. Follow the procedure listed in After working inside your system.

System memory

Your system supports DDR4 registered DIMMs (RDIMMs) and load reduced DIMMs (LRDIMMs). It supports DDR4 voltage specifications.

NOTE: MT/s indicates DIMM speed in MegaTransfers per second.

Memory bus operating frequency can be 2133 MT/s, 1866 MT/s, 1600 MT/s, or 1333 MT/s depending on:

• Number of DIMMs populated per channel

• System profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized)

• Maximum supported DIMM frequency of the processors

The system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12socket set is organized into four channels. In each channel, the release levers of the first socket are marked white, the second socket black, and the third socket green.

NOTE: DIMMs in sockets A1 to A12 are assigned to processor 1 and DIMMs in sockets B1 to B12 are assigned to processor 2.

The following table shows the memory populations and operating frequencies for the supported configurations.

Table 1. Memory population — operating frequency for supported configuration

DIMM Type DIMMs Populated Per

Channel

RDIMM 1

2

3

LRDIMM 1

Operating Frequency (in

MT/s) For 1.2 V

2133, 1866, 1600, 1333

1866, 1600, 1333

2133, 1866, 1600, 1333

Maximum DIMM Rank Per Channel

Single rank

Dual rank

Single rank

Dual rank

Single rank

Dual rank

Quad rank

43

DIMM Type DIMMs Populated Per

Channel

2

Operating Frequency (in

MT/s) For 1.2 V

2133, 1866, 1600, 1333

Maximum DIMM Rank Per Channel

Quad rank

3

1866, 1600, 1333

Quad rank

Figure 10. Memory socket locations

Memory channels are organized as follows:

Processor 1 channel 0: memory sockets A1, A5, and A9

channel 1: memory sockets A2, A6, and A10

channel 2: memory sockets A3, A7, and A11

channel 3: memory sockets A4, A8, and A12

Processor 2 channel 0: memory sockets B1, B5, and B9

channel 1: memory sockets B2, B6, and B10

channel 2: memory sockets B3, B7, and B11

channel 3: memory sockets B4, B8, and B12

44

General memory-module installation guidelines

Your system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration. The following are the recommended guidelines for best performance:

• LRDIMMs, and RDIMMs must not be mixed.

• x4 and x8 DRAM based DIMMs can be mixed. For more information, see Mode-specific guidelines.

• A maximum of three single- or dual-rank RDIMMs can be populated in a channel.

• Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to A12 are available. For dual-processor systems, sockets A1 to A12 and sockets B1 to B12 are available.

• Populate all sockets with white release tabs first, black, and then green.

• Populate the sockets by highest capacity DIMM in the following order - first in sockets with white release levers and then black. For example, if you want to mix 16 GB and 8 GB DIMMs, populate 16 GB DIMMs in the sockets with white release tabs and 8 GB DIMMs in the sockets with black release tabs.

• In a dual-processor configuration, the memory configuration for each processor must be identical. For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on.

• Memory modules of different sizes can be mixed provided that other memory population rules are followed (for example, 4 GB and 8 GB memory modules can be mixed).

• Depending on mode-specific guidelines, populate four DIMMs per processor (one DIMM per channel) at a time to maximize performance. For more information, see Mode-specific guidelines.

Table 2. Heat sink — processor configurations

Processor Configuration

Single processor 105 W, 120 W or 135 W68

NOTE: When using an 104 mm wide heat sink for a single processor, the memory module sockets A6, A8, A10, and A12 are not available for population.

Dual processor 105 W, 120 W or 135 W68

NOTE: When using an 104 mm wide heat sink for a dual processor, the memory module sockets A6, A8, A10, A12, B6, B8, B10, and B12 are not available for population.

Processor Type (in Watts)

135 W (four cores, six cores, or eight cores), 145 W, or 105 acoustic configuration

Heat Sink Width

mm

104 mm8 (Three DIMMs in

mm

104 mm16 (Three DIMMs in

Maximum System Capacity

12 12

channel 0 and channel 2 and one DIMM in channel 1 and channel 3)

24 24

channel 0 and channel 2 and one DIMM in channel 1 and channel 3)

Number of DIMMs

Reliability, Availability, and Serviceability (RAS) Features

4 (One DIMM per channel)

8 (One DIMM per channel)

45

Mode-specific guidelines

Four memory channels are allocated to each processor. The allowable configurations depend on the memory mode selected.

NOTE: x4 and x8 DRAM based DIMMs can be mixed providing support for RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC.

The following sections provide additional slot population guidelines for each mode.

Advanced ECC (Lockstep)

Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This protects against single DRAM chip failures during normal operation.

Memory installation guidelines:

• Memory modules must be identical in size, speed, and technology.

• DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets with black and green release tabs. This ensures that identical DIMMs are installed in matched pairs - for example, A1 with A2, A3 with A4, A5 with A6, and so on.

NOTE: Advanced ECC with mirroring is not supported.

Memory optimized (independent channel) mode

This mode supports SDDC only for memory modules that use x4 device width and does not impose any specific slot population requirements.

Memory Sparing

NOTE: To use Memory Sparing, all populated channels must have at least two DIMMs and Memory Sparing must be enabled in the System Setup.

In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on a rank, the data from this rank is copied to the spare rank and the failed rank is disabled.

With Memory Sparing enabled, the system memory available to the operating system is reduced by one rank per channel. For example, in a dual-processor configuration with sixteen 4 GB dual-rank DIMMs, the available system memory is: 3/4 (ranks/channel) × 16 (DIMMs) × 8 GB = 96 GB, and not 16 (DIMMs) × 8 GB = 128 GB.

NOTE: Memory Sparing does not offer protection against a multi-bit uncorrectable error.

NOTE: Both Advanced ECC/Lockstep and Optimizer modes support Memory Sparing.

Memory Mirroring

Memory Mirroring offers the strongest DIMM reliability mode compared to all other modes, providing improved uncorrectable multi-bit failure protection. In a mirrored configuration, the total available system memory is one half of the total installed physical memory. Half of the installed memory is used to mirror the active DIMMs. In the event of an uncorrectable error, the system will switch over to the mirrored copy. This ensures SDDC and multi-bit protection.

46

Memory installation guidelines:

• Memory modules must be identical in size, speed, and technology.

• DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets with black and green release tabs. This ensures that identical DIMMs are installed in matched pairs - for example, A1 with A2, A3 with A4, A5 with A6, and so on.

Sample memory configurations

The following tables show sample memory configurations that follow the appropriate memory guidelines stated in this section.

NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively.

NOTE: When using an 104 mm wide heat sink for a single processor, the memory module sockets A6, A8, A10, and A12 are not available for population.

Table 3. Memory configurations – single processor

System Capacity (in GB)

16 4 4

24 4 6

48 4 12

48 8 6

96 8 12

96 16 6

128 16 8

144 16 and 8 10 2R x4, 1600 MT/s

DIMM Size (in GB)

Number of DIMMs

Organization and Speed

1R x8, 2133 MT/s

1R x8, 1600 MT/s

2R x8, 2133 MT/s

2R x8, 1600 MT/s

2R x4, 2133 MT/s

DIMM Slot Population

A1, A2, A3, A4

A1, A2, A3, A4, A5, A6

A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12

A1, A2, A3, A4, A5, A6

A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12

A1, A2, A3, A4, A5, A6

A1, A2, A3, A4, A5, A6, A7, A8

A1, A2, A3, A4, A5, A6, A7, A8, A9, A11

NOTE: 16 GB DIMMs must be installed in the slots numbered A1, A2, A3, A4, A5, A6, A7, and A8 and 8 GB DIMMs must be installed in slots A9 and A11.

256 32 8

384 32 12

4R x4, 2133 MT/s

4R x4, 1600 MT/s

A1, A2, A3, A4, A5, A6, A7, A8

A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12

47

NOTE: When using an 104 mm wide heat sinks for dual processors, the memory module sockets A6, A8, A10, A12, B6, B8, B10, and B12 are not available for population.

Table 4. Memory configurations – two processors

System Capacity (in GB)

DIMM Size (in GB)

Number of DIMMs

32 4 8

64 4 16

64 8 8

96 4 24

96 8 12

128 8 16

128 16 8

160 8 20

160 16 and 8 12

Organization and

DIMM Slot Population

Speed

1R x8, 2133 MT/s

A1, A2, A3, A4, B1, B2, B3, B4

1R x8, 2133 MT/s

A1, A2, A3, A4, A5, A6, A7, A8, B1, B2, B3, B4, B5, B6, B7, B8

2R x8, 2133 MT/s

A1, A2, A3, A4, B1, B2, B3, B4

1R x8, 1600 MT/s

A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12, B1, B2, B3, B4, B5, B6, B7, B8, B9, B10, B11, B12

2R x8, 2133 MT/s

A1, A2, A3, A4, A5, A6, B1, B2, B3, B4, B5, B6

2R x8, 2133 MT/s

A1, A2, A3, A4, A5, A6, A7, A8, B1, B2, B3, B4, B5, B6, B7, B8

2R x4, 2133 MT/s

A1, A2, A3, A4, B1, B2, B3, B4

2R x8, 1600 MT/s

A1, A2, A3, A4, A5, A6, A7, A8, A9, A11, B1, B2, B3, B4, B5, B6, B7, B8, B9, B11

2R x4, 2133 MT/s A1, A2, A3, A4, A5, A6, B1,

B2, B3, B4, B5, B6

192 8 24

192 16 12

48

2R x8, 1600 MT/s

2R x4, 2133 MT/s

NOTE: 16 GB DIMMs must be installed in the slots numbered A1, A2, A3, A4, B1, B2, B3, and B4 and 8 GB DIMMs must be installed in slots A5, A6, B5 and B6.

A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12, B1, B2, B3, B4, B5, B6, B7, B8, B9, B10, B11, B12

A1, A2, A3, A4, A5, A6, B1, B2, B3, B4, B5, B6

System Capacity (in GB)

256 16 16

384 16 24

512 32 16

768 32 24

DIMM Size (in GB)

Number of DIMMs

Organization and Speed

2R x4, 2133 MT/s

2R x4, 1600 MT/s

4R x4, 2133 MT/s

4R x4, 1600 MT/s

DIMM Slot Population

A1, A2, A3, A4, A5, A6, A7, A8, B1, B2, B3, B4, B5, B6, B7, B8

A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12, B1, B2, B3, B4, B5, B6, B7, B8, B9, B10, B11, B12

A1, A2, A3, A4, A5, A6, A7, A8, B1, B2, B3, B4, B5, B6, B7, B8

A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12, B1, B2, B3, B4, B5, B6, B7, B8, B9, B10, B11, B12

Removing memory modules

Prerequisites

WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: To ensure proper system cooling, memory-module blanks must be installed in any memory socket that is not occupied. Remove memory-module blanks only if you intend to install memory modules in those sockets.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

Steps

1. Locate the appropriate memory-module socket(s).

2. To release the memory module from the socket, simultaneously press the ejectors on both ends of

the memory-module socket.

CAUTION: Handle each memory module only by the card edges, making sure not to touch the middle of the memory module or metallic contacts.

3. Remove the memory module from the socket.

49

Figure 11. Removing the memory module

1. memory module 2. memory-module socket

3. memory-module ejector (2)

Next steps

1. If you are removing the memory module permanently, install a memory-module blank. If you are

installing a new memory module, see Installing memory modules.

2. Follow the procedure listed in After working inside your system.

Installing memory modules

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: You must remove a memory module to upgrade a memory module or replace a faulty memory module.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. If installed, remove the memory module or the memory-module blank.

WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.

50

Steps

1. Locate the appropriate memory-module socket.

2. Press the ejectors on the memory-module socket outward to allow the memory module to be

inserted into the socket.

CAUTION: Handle each memory module only on either card edge, making sure not to touch the middle of the memory module.

3. Align the edge connector on the memory module with the alignment key on the memory-module

socket, and insert the memory module in the socket.

NOTE: The memory-module socket has an alignment key that allows you to install the memory module in the socket in only one orientation.

CAUTION: To prevent damage to the memory-module socket during installation, apply pressure at both ends of the memory module evenly. Do not apply pressure to the center of the memory module.

4. Press down on the memory module with your thumbs to lock the memory module into the socket.

NOTE: When the memory module is properly seated in the socket, the ejectors on the memory-module socket align with the ejectors on the other sockets that have memory modules installed.

5. Repeat step 4 through step 7 of this procedure to install the remaining memory modules.

Next steps

1. Follow the procedure listed in After working inside your system.

2. (Optional) Press <F2> to enter the System Setup, and check the System Memory setting.

The system should have already changed the value to reflect the newly installed memory.

NOTE: If the value is incorrect, one or more of the memory modules may not be installed properly. Check to ensure that the memory modules are firmly seated in their sockets.

3. Run the system memory test in the system diagnostics.

PCIe mezzanine card

The sled supports x16 Gen 3 PCIe mezzanine card, which provides an interface between the sled and the PCIe switches on the FX2s enclosure.

NOTE: Ensure that the PCIe mezzanine card is set to Enabled in System Setup.

Removing a PCIe mezzanine card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

51

Steps

1. Open the PCIe mezzanine card retention latch by pressing the release tab on the retention latch.

2. Pull back and hold the retention bracket away from the PCIe mezzanine card.

3. Lift the end of the retention latch until the two connectors on the PCIe mezzanine card disengage

from connectors on the system board.

CAUTION: To prevent damage to the PCIe mezzanine card, you must hold the card only by its edges.

4. Lift the PCIe mezzanine card up and away from the system.

5. Close the retention latch.

Figure 12. Removing and installing a PCIe mezzanine card

1. PCIe mezzanine card 2. PCIe mezzanine card retention bracket

3. PCIe mezzanine card connector (2) 4. PCIe mezzanine card retention latch

Next steps

1. Install the PCIe mezzanine card. See Installing a PCIe mezzanine card.

2. Follow the procedure listed in After working inside your system.

52

Installing a PCIe mezzanine card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: You must remove the PCIe mezzanine card to replace a faulty PCIe mezzanine card or service other components inside the system.

1. Ensure that you read the Safety instructions.

2. Remove the PCIe mezzanine card. See Removing a PCIe mezzanine card.

Steps

1. Open the PCIe mezzanine card retention latch by pressing the release tab on the retention latch and

lift the end of the latch.

2. If present, remove the connector cover from the PCIe mezzanine card bay.

CAUTION: To prevent damage to the PCIe mezzanine card, you must hold the card only by its edges.

3. Align the two connectors on the PCIe mezzanine card with the connectors on the system board.

4. Press down the PCIe mezzanine card till the connectors on the card completely engage with the

corresponding connectors. The retention bracket on the side of the chassis latches onto the PCIe mezzanine card.

5. Close the retention latch.

Next steps

Follow the procedure listed in After working inside your system.

Related Links

Removing the sled Installing the sled

IDSDM card (optional)

The Internal Dual SD Module (IDSDM) card provides two SD card slots and a USB interface dedicated for the embedded hypervisor. This card offers the following features:

• Dual card operation — maintains a mirrored configuration using SD cards in both slots and provides redundancy.

• Single card operation — single card operation is supported, but without redundancy.

Replacing an SD card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

53

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Enter the System Setup and ensure that the Internal SD Card Port is enabled.

CAUTION: When an SD card failure occurs, and the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror Mode, there may be loss of data. To avoid data loss, follow step 4 through step 6 of

NOTE: The SD card in the lower card slot is the primary card (SD1) and the SD card in the upper card slot is the secondary card (SD2).

NOTE: When an SD card failure occurs, the Internal SD Card Redundancy option in the System Setup is set to reboot, the system displays a message indicating the failure.

NOTE: If the Internal SD Card Redundancy option is set to Disabled, replace the failed SD card with a new SD card.

Steps

1. Locate the SD card slot on the internal dual SD module (IDSDM) card.

2. Press inward on the card to release it from the slot, and remove the card.

Disabled and the internal dual SD module controller notifies the system. On the next

Troubleshooting an internal SD card.

54

Figure 13. Replacing an SD card

1. IDSDM card 2. SD card

3. upper card slot (SD 2) 4. lower card slot (SD 1)

Next steps

1. Follow the procedure listed in After working inside your system.

2. Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card

Redundancy mode is enabled.

3. Check if the new SD card is functioning properly. If the problem persists, see Getting Help.

Internal USB key

The sled provides an internal USB connector for a USB flash memory key. The USB memory key can be used as a boot device, security key, or mass storage device. To use the internal USB connector, the Internal USB Port option must be enabled in the Integrated Devices screen of the System Setup.

To boot from the USB memory key, you must configure the USB memory key with a boot image, and then specify the USB memory key in the boot sequence in the System Setup. For information on creating

55

a bootable file on the USB memory key, see the user documentation that accompanied the USB memory key.

Replacing the internal USB key

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: To avoid interference with other components in the sled, the maximum permissible dimensions of the USB key are 15.9 mm wide x 57.15 mm long x 7.9 mm high.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Locate the USB connector/USB key.

2. If installed, remove the USB key.

3. Insert the new USB memory key into the USB connector.

Figure 14. Replacing the USB memory key

1. USB memory key 2. USB memory key connector

Next steps

1. Follow the procedure listed in After working inside your system.

2. Enter the System Setup and ensure that the USB key is detected by the system.

56

Removing the IDSDM card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. If installed, remove the internal USB key.

5. If installed, remove the SD card(s).

Steps

1. Remove the two screws securing the IDSDM card to the system board.

2. Remove the SD card slot bracket.

CAUTION: To prevent damage to the IDSDM card, you must hold the card only by its edges.

3. Lift the card up and away from the system.

Figure 15. Removing and installing the IDSDM card

1. IDSDM card 2. screw (2)

57

3. SD card slot bracket 4. PCIe mezzanine card support bracket

5. IDSDM card connector on the system board

Next steps

1. Install the IDSDM card, see Installing the IDSDM card.

2. Follow the procedure listed in After working inside your system.

Related Links

Replacing the internal USB key Replacing an SD card

6. standoff (2)

Installing the IDSDM card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: You must remove the IDSDM card to replace a faulty IDSDM card or service other components inside the system.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Remove the SD card.

4. Remove the IDSDM card, see Removing the IDSDM card.

CAUTION: To prevent damage to the IDSDM card, you must hold the card only by its edges.

Steps

1. Align the following:

• The slot on the card edge with the projection tabs on the PCIe mezzanine card support.

• The two screw holes on the IDSDM card with the standoffs on the system board.

• The hole on the SD card slot bracket with the screw hole on the IDSDM card.

2. Install the two screws to secure the SD card slot bracket and IDSDM card to the system board.

Next steps

1. If applicable, install the SD card(s) and the internal USB key.

2. Follow the procedure listed in After working inside your system.

Related Links

Replacing an SD card Replacing the internal USB key

58

rSPI card (optional)

rSPI (restore Serial Peripheral Interface) is a SPI flash device to store information about the system Service Tag, system configuration, or iDRAC license.

Removing the rSPI card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

Steps

1. Remove the two screws securing the rSPI card to the system board.

CAUTION: To prevent damage to the rSPI card, you must hold the card only by its edges.

2. Lift the card up and away from the system.

Figure 16. Removing and installing the rSPI card

1. screw (2) 2. rSPI card

3. standoff (2) 4. connector

59

Next steps

1. Install the rSPI card, see Installing the rSPI card.

2. Follow the procedure listed in After working inside your system.

Installing the rSPI card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: You must remove the rSPI card to replace a faulty rSPI card or service other components inside the system.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Remove the rSPI card, see Removing the rSPI card.

CAUTION: To prevent damage to the rSPI card, you must hold the card only by its edges.

Steps

1. Align the two screw holes on the rSPI card with the standoffs on the system board.

2. Install the two screws to secure the rSPI card to the system board.

Next steps

Follow the procedure listed in After working inside your system.

SD vFlash card

Replacing the SD vFlash card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. If installed, remove the SD vFlash card from the card slot.

NOTE: The SD vFlash card slot is near below the NDC.

2. Insert the contact-pin end of the SD card into the card slot on the VFlash media unit.

NOTE: The slot is keyed to ensure correct insertion of the card.

60

3. Press inward on the card to lock it into the slot.

Figure 17. Replacing the SD vFlash card

1. SD vFlash card 2. SD vFlash card slot

3. SD vFlash card slot identification label

Next steps

Follow the procedure listed in After working inside your system.

Network Daughter Card

Removing the Network Daughter Card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1. Ensure that you read the Safety instructions.

61

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the PCIe mezzanine card. See Removing a PCIe mezzanine card.

Steps

1. Remove the two screws that secure the Network Daughter Card (NDC) to the system board.

2. Lift the card from the system board.

Figure 18. Removing and installing the NDC

1. slot on the NDC 2. screw (2)

3. NDC 4. standoff (2)

5. connector on the system board 6. tab projections

Next steps

1. Install the NDC. See Installing the Network Daughter Card.

2. Install the PCIe mezzanine card. See Installing a PCIe mezzanine card.

3. Follow the procedure listed in After working inside your system.

62

Installing the Network Daughter Card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: You must remove the NDC to replace a faulty NDC card or service other components inside the system.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Remove the PCIe mezzanine card. See Removing a PCIe mezzanine card.

4. Remove the NDC. See Removing the Network Daughter Card.

Steps

1. Align the following:

a. The slots on the card edge with the projection tabs on the plastic bracket covering the PCIe

mezzanine card slots.

b. Screw holes on the card with the standoffs on the system board.

CAUTION: To prevent damage to the NDC, you must hold the card only by its edges.

2. Lower the card into place until the card connector fits into the corresponding connector on the

system board.

3. Secure the card with the two screws.

Next steps

1. Install the PCIe mezzanine card. See Installing a PCIe mezzanine card.

2. Follow the procedure listed in After working inside your system.

Processors

Your system supports one or two Intel Xeon E5-2600 v3 product family processors.

CAUTION: For processors up to 105 W, 120 W, or 135 W, use heat sinks of 68 mm width.

CAUTION: For processors up to 105 W (for acoustic configuration), 135 W (four cores, six cores, or eight cores), or 145 W, use heat sinks of 104 mm width.

NOTE: Mixing processors of different wattages is not supported.

Use the following procedure when:

• Installing an additional processor

• Replacing a processor

63

Removing a processor

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions.

NOTE: The processor and heat sink can become extremely hot. Be sure the processor has had sufficient time to cool before handling.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the cooling shroud.

Steps

1. Loosen the first screw that secures the heat sink to the system board.

2. Wait 30 seconds for the heat sink to loosen from the processor and loosen the screw diagonally

opposite the first screw.

3. Repeat the procedure for the remaining two screws.

4. Remove the heat sink.

NOTE: Set the heat sink upside down on the work surface to avoid contaminating the thermal grease.

64

Figure 19. Installing and removing a heat sink

1. retention screw (4) 2. heat sink

3. processor socket 4. heat sink retention socket (4)

5. Use a clean, lint-free cloth to remove any thermal grease from the surface of the processor shield.

CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped.

6. Position your thumb firmly over the socket-release lever1 and lever 2 of the processor and release

both the levers simultaneously from the locked position by pushing down and out from under the tab.

65

Figure 20. Processor shield opening and closing lever sequence

1. socket-release lever 1 2. processor

3. socket-release lever 2

7. Hold the tab on the processor shield and rotate the shield upward and out of the way.

8. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the

new processor.

CAUTION: If you are permanently removing a processor, you must install a socket protective cap and a processor/DIMM blank in the vacant socket to ensure proper system cooling. The processor/DIMM blank covers the vacant sockets for the DIMMs and the processor.

66

Figure 21. Installing and removing a processor

1. socket-release lever 1 2. pin–1 corner of the processor

3. processor 4. slot (4)

5. processor shield 6. socket-release lever 2

7. processor socket 8. tab (4)

Next steps

1. If you are removing the processor permanently, install the processor/DIMM blank. If you are installing a new processor, see Installing a processor.

2. Follow the procedure listed in After working inside your system.

Related Links

Removing the cooling shroud

Installing a processor

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

67

NOTE: If you are installing just one processor, it must be installed in socket CPU1.

NOTE: You must remove a processor to upgrade a processor or replace a faulty processor.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the processor or processor blank/DIMM blank.

Steps

1. Unlatch and rotate the socket-release levers 90 degrees upward and ensure that the socket-release

lever is fully open.

2. Hold the tab on the processor shield and rotate the shield upward and out of the way.

NOTE: It is recommended that you install/remove the socket protective cap from the processor shield with the processor shield in the open position.

3. If installed, remove the socket protective cap from the processor shield. To remove the socket

protective cap, push the cap from the inside of the processor shield and move it away from the socket pins.

CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful not to bend the pins in the socket.

CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket.

4. Install the processor in the socket:

a. Identify the pin-1 corner of the processor by locating the tiny gold triangle on one corner of the

processor. Place this corner in the same corner of the ZIF socket identified by a corresponding

triangle on the system board. b. Align the pin-1 corner of the processor with the pin-1 corner of the system board. c. Set the processor lightly in the socket.

Because the system uses a ZIF processor socket, do not use force. When the processor is

positioned correctly, it drops down into the socket with minimal pressure. d. Close the processor shield. e. Rotate the socket-release lever 1 and lever 2 simultaneously until it is locked in position.

5. To install the heat sink:

a. If applicable, remove the existing thermal grease from the heat sink using a clean lint-free cloth. b. Apply thermal grease on the top of the processor. Use the thermal-grease syringe included with

your processor kit to apply the grease in a thin spiral on the top of the processor as shown in the

figure.

68

CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket.

Figure 22. Applying thermal grease on the top of the processor

1. processor 2. thermal grease

3. thermal-grease syringe

NOTE: The thermal-grease is intended for one-time use only. Dispose of the syringe after

you use it. c. Place the heat sink onto the processor. d. Tighten the four screws to secure the heat sink to the system board.

NOTE: Tighten the screws diagonally opposite to each other. Do not over-tighten the heat

sink retention screws when installing the heat sink. To prevent over-tightening, tighten the

retention screw until resistance is felt, and stop once the screw is seated. The screw tension

should be no more than 6 in-lb (6.9 kg-cm).

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

As the system boots, it detects the presence of the new processor and automatically changes the system configuration information in the System Setup.

3. Press <F2> to enter the System Setup and check that the processor information matches the new system configuration.

4. Run the system diagnostics to verify that the new processor operates correctly.

5. Update the system BIOS.

69

Related Links

Installing the cooling shroud

Hard drives/SSDs

Your system upports up to two 2.5 inch SAS/SATA/PCIe SSDs or SAS /SATA hard drives and eight 1.8 inch SATA SSDs. The hard drives/SSDs are supplied in special hot-swappable drive carriers that fit in the drive bays and these drives connect to the system board through the hard-drive backplane board.

NOTE: Mixing of SSD/SAS/SATA hardrives is not supported.

Hard-drive/SSD bay numbering

Figure 23. Hard-drive/SSD bay numbering — 2.5 inch hard-drive/SSD system

Figure 24. SSD bay numbering — 1.8 inch SSD system

Hard drive/SSD installation guidelines

For single hard drive configuration, a hard-drive blank must be installed in the other drive bay to maintain proper airflow.

70

Removing a hard drive/SSD

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1. Ensure that you read the Safety instructions.

2. Take the hard drive/SSD offline and wait until the hard-drive/SSD indicator codes on the drive carrier are off.

When all indicators are off, the drive is ready for removal. See your operating system documentation for more information on taking the hard drive/SSD offline.

NOTE: All operating systems do not support hot-swappable drive installation. See the documentation supplied with your operating system.

Steps

1. Press the release button to open the hard-drive/SSD carrier handle.

2. Slide the hard-drive/SSD carrier out until it is free of the hard-drive/SSD slot.

3. Slide the hard drive/SSD out until it is free of the hard-drive/SSD bay.

Figure 25. Removing and installing a hard drive/SSD

1. release button 2. hard-drive/SSD connector (on backplane)

3. hard drive/SSD 4. hard-drive/SSD carrier handle

Next steps

1. If you are removing a hard drive/SSD permanently, install the hard-drive/SSD blank. If you are installing a new hard drive/SSD, see Installing a hard drive/SSD.

71

Related Links

Hard-drive/SSD indicator patterns

Installing a hard drive/SSD

Prerequisites

CAUTION: When a replacement hot-swappable hard drive/SSD is installed and the sled is powered on, the hard drive/SSD automatically begins to rebuild. Make absolutely sure that the replacement hard drive/SSD is blank or contains data that you wish to have over-written. Any data on the replacement hard drive/SSD is immediately lost after the hard drive/SSD is installed.

NOTE: You must remove a hard drive/SSD to upgrade a hard drive/SSD or replace a faulty hard drive/SSD.

1. Ensure that you read the Safety instructions.

2. Remove the hard drive/SSD or hard-drive/SSD blank.

NOTE: All operating systems do not support hot-swappable drive installation. See the documentation supplied with your operating system.

Steps

1. Press the release button to open the hard-drive/SSD carrier handle.

2. Slide the hard-drive/SSD carrier into the drive bay. Carefully align the channel on the hard-drive/SSD

carrier with the appropriate drive slot on the sled.

3. Push the drive carrier into the slot until the handle makes contact with the sled.

4. Rotate the carrier handle to the closed position while pushing the carrier into the slot until it locks

into place. The status LED indicator displays a steady green light if the drive is installed correctly. The drive

carrier LED green indicator flashes as the drive rebuilds.

Removing a hard-drive/SSD blank

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: To maintain proper system cooling, all empty hard-drive/SSD slots must have harddrive/SSD blanks installed.

1. Ensure that you read the Safety instructions.

Steps

Press the release latch and slide the hard-drive/SSD blank out of the hard-drive/SSD slot.

72

Figure 26. Removing and installing a 2.5 inch hard-drive/SSD blank

1. hard-drive/SSD blank 2. release latch

Figure 27. Removing and installing a 1.8 inch SSD blank

1. SSD blank 2. release latch

Next steps

1. Install the hard drive/SSD. See Installing a hard drive/SSD.

73

Installing a hard-drive/SSD blank

Prerequisites

1. Ensure that you read the Safety instructions.

2. Remove a hard drive/SSD. See Removing a hard drive/SSD.

Steps

Insert the hard-drive/SSD blank into the hard-drive/SSD slot until the release latch clicks into place.

Shutdown procedure for servicing a hard drive/SSD

NOTE: This section applies only to situations where the sled must be powered down to service a hard drive/SSD.

If you need to service a hard drive/SSD, turn off the sled and before removing the hard drive/SSD wait for 30 seconds after the sled’s indicator turns off. Otherwise, the hard drive/SSD may not be recognized after it is reinstalled and the sled is powered on again.

Configuring the boot drive

The drive or device from which the system boots is determined by the boot order specified in the System Setup.

Removing a 2.5 inch hard drive/SSD from a 2.5 inch hard-drive/SSD carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #1 Phillips screwdriver ready.

Steps

1. Remove the four screws from the slide rails on the hard-drive/SSD carrier.

2. Slide the hard drive/SSD out of the hard-drive/SSD carrier.

74

Figure 28. Removing and installing a 2.5 inch hard drive/SSD in a 2.5 inch hard-drive/SSD carrier

1. screw (4) 2. hard drive/SSD

3. hard-drive/SSD carrier 4. screw hole (4)

Next steps

Install a new 2.5 inch hard drive/SSD in a 2.5 inch hard-drive/SSD carrier. See Installing a 2.5 inch hard

drive/SSD in a 2.5 inch hard-drive/SSD carrier.

Installing a 2.5 inch hard drive/SSD in a 2.5 inch hard-drive/SSD carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: You must remove the hard drive/SSD from a hard-drive/SSD carrier to replace a faulty hard drive/SSD from a hard-drive/SSD carrier.

1. Ensure that you read the Safety instructions.

2. Keep the #1 Phillips screwdriver ready.

3. Remove a 2.5 inch hard drive/SSD from 2.5 inch hard-drive/SSD carrier. See Removing a 2.5 inch

hard drive/SSD from a 2.5 inch hard-drive/SSD carrier.

75

Steps

1. Slide the hard drive/SSD in to the hard-drive/SSD carrier.

2. Align the screw holes on the hard drive/SSD with the holes on the hard-drive/SSD carrier.

CAUTION: To avoid damaging the drive or the carrier, do not overtighten the screws.

3. Fasten the four screws to secure the hard drive/SSD to the hard-drive/SSD carrier.

Removing a 1.8 inch SSD from a 1.8 inch SSD carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Ensure that you read the Safety instructions.

Steps

Pull the rails on the side of the carrier and lift the SSD out of the carrier.

Figure 29. Removing and installing a 1.8 inch SSD in a 1.8 inch SSD carrier

1. SSD carrier 2. SSD

Next steps

Install a 1.8 inch SSD in a 1.8 inch SSD carrier. See Installing a 1.8 inch SSD in a 1.8 inch SSD carrier.

76

Installing a 1.8 inch SSD in a 1.8 inch SSD carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: You must remove the hard drive/SSD from a hard-drive/SSD carrier to replace a faulty hard drive/SSD from a hard-drive/SSD carrier.

1. Ensure that you read the Safety instructions.

2. Remove a 1.8 inch SSD from a 1.8 inch SSD carrier. See Removing a 1.8 inch SSD from a 1.8 inch SSD

carrier .

Steps

Insert the SSD into the SSD carrier with the connector end of the SSD toward the back. When aligned correctly, the back of the SSD is flush with the back of the SSD carrier.

Removing the hard-drive/SSD cage

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #1 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the hard drive(s)/SSD(s).

5. Remove the hard-drive/SSD backplane. See Removing the hard-drive/SSD backplane.

Steps

1. Remove the two screws securing the hard-drive/SSD cage to the chassis.

2. Holding the hard-drive/SSD cage by its edges, slide it toward the front of the system and remove it

from the sled.

77

Figure 30. Removing and installing a hard-drive/SSD cage

1. standoff (4) 2. hard-drive/SSD cage

3. screw (2) 4. screw hole (2)

Next steps

1. Install the hard-drive/SSD cage. See Installing the hard-drive/SSD cage.

2. Install the hard-drive/SSD backplane.

3. Install the hard drive(s)/SSD(s).

4. Follow the procedure listed in After working inside your system.

Related Links

Removing a hard drive/SSD

Installing the hard-drive/SSD cage

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

78

NOTE: You must remove the hard-drive/SSD cage to replace a faulty hard-drive/SSD cage or service other components inside the system.

1. Ensure that you read the Safety instructions.

2. Keep the #1 Phillips screwdriver ready.

3. Remove the hard-drive/SSD cage, see Removing the hard-drive/SSD cage.

Steps

1. Align the slots on the sides of the hard-drive/SSD cage with the standoffs on the chassis.

2. Lower the hard-drive/SSD cage into the chassis until the slots on the hard-drive/SSD cage engage

with the standoffs on the chassis.

3. Slide the hard-drive/SSD cage into the chassis till it clicks into position.

4. Install the two screws to secure the hard-drive/SSD cage to the chassis.

Next steps

1. Install the hard-drive/SSD backplane. See Installing the hard-drive/SSD backplane.

2. Install the hard drive/SSDs.

3. Follow the procedure listed in After working inside your system.

Related Links

Installing a hard drive/SSD

Hard-drive backplane

Removing the hard-drive/SSD backplane

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

CAUTION: To prevent damage to the hard drives/SSDs and the hard-drive/SSD backplane, you must remove the hard drives/SSDs from the sled before removing the hard-drive/SSD backplane.

CAUTION: You must note the number of each hard drive/SSD and temporarily label them before removal so that you can replace them in the same locations.

4. Remove the hard drive(s)/SSD(s).

Steps

1. Loosen the two retention screws securing the hard-drive/SSD backplane to the hard-drive/SSD cage.

2. Lift the hard-drive/SSD backplane by its edges till the guide pin on the hard-drive/SSD cage

disengages with the guide on the hard-drive/SSD backplane.

79

3. Remove the hard-drive/SSD cage. See Removing the hard-drive/SSD cage.

4. Loosen the two retention screws securing the hard-drive/SSD backplane cable connector to the

system board connector.

5. Lift the backplane up and away from the system.

Figure 31. Removing and installing the hard-drive/SSD backplane

1. hard-drive/SSD backplane 2. hard-drive/SSD backplane cable

3. retention screw (2) 4. screw hole on the hard-drive/SSD cage (2)

5. guide pin 6. retention screw on the hard-drive/SSD backplane cable connector (2)

7. connector

Next steps

1. Install the hard-drive/SSD backplane, see Installing the hard-drive/SSD backplane.

2. Install the hard drive/SSD.

3. Follow the procedure listed in After working inside your system.

Related Links

Removing a hard drive/SSD

80

Installing the hard-drive/SSD backplane

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: You must remove the hard-drive/SSD backplane to replace a faulty hard-drive/SSD backplane or service other components inside the system.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Remove the hard drive/SSD. See Removing a hard drive/SSD.

4. Remove the hard-drive/SSD backplane. See Removing the hard-drive/SSD backplane.

Steps

1. Align the retention screws on the hard-drive/SSD backplane cable connector with the screw holes

on the system board connector.

2. Tighten the two retention screws to secure the backplane cable conncetor on the system board.

3. Install the hard-drive/SSD cage.

4. Align the following:

• Guide on the hard-drive/SSD backplane with the guide pin on the hard-drive/SSD cage.

• retention screws on the hard-drive/SSD backplane with the screw holes on the hard-drive/SSD cage.

5. Lower the hard-drive/SSD backplane into place until the retention screws on the hard-drive/SSD

backplane engage with the screw holes on the hard-drive/SSD cage.

6. Tighten the two retention screws to secure hard-drive/SSD backplane on the hard-drive/SSD cage.

Next steps

1. Install the hard drives/SSDs in their original locations.

2. Follow the procedure listed in After working inside your system.

Related Links

Installing the hard-drive/SSD cage Installing a hard drive/SSD

81

PERC H730P slim card

The PERC H730P slim card is supported only on systems with eight 1.8 inch SSDs and two processors.

Removing a PERC H730P slim card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the cooling shroud.

Steps

1. Loosen the two retention screws on the PERC H730P slim-card cable connector.

2. Holding the pull tag, lift the PERC H730P slim-card cable connector from the system board

connector.

3. Press the release latch on the side of the chassis to the unlock position and slide the PERC H730P

slim card toward the back of the system.

CAUTION: To prevent damage to the PERC H730P slim card, you must hold the card only by its edges.

4. Lift the card up and away from the system.

82

Figure 32. Removing and installing a PERC H730P slim card

1. standoff (2) 2. PERC H730P slim-card cable connector

3. pull tag 4. PERC H730P slim card

5. PERC H730P release latch 6. lock and unlock icon on the PERC

Related Links

Removing the cooling shroud

H730P slim card bracket

Installing a PERC H730P slim card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

83

Steps

1. If installed, remove the PERC H730P slim card blank.

2. Press the release latch on the side of the chassis to the unlock position.

NOTE: Ensure that all the memory-module ejectors are in the closed position.

3. Align the slots on the PERC H730P slim card with the standoffs on the side of the chassis.

4. Lower the PERC H730P slim card into the chassis until the slots on the card engage with the

standoffs on the side of the chassis.

5. Press the release latch to the lock position to secure the card firmly on the chassis.

The PERC H730P slim card connects to the backplane connector.

6. Hold the pull tag on the PERC H730 slim-card cable connector and route the cable between the

memory-module ejectors.

7. Align the retention screws on the PERC H730P slim-card cable connector with the screw holes on

the system board connector.

8. Tighten the two retention screws to secure the PERC H730P slim-card cable connector on the

system board.

Next steps

Follow the procedure listed in After working inside your system.

Storage controller card

Your system includes a dedicated expansion-card slot on the system board for a storage controller card that provides the integrated storage subsystem for your system’s hard drives. The storage controller card supports SSD/SAS/SATA hard drives.

NOTE: The storage controller card is located underneath the hard-drive/SSD cage.

Removing the PCIe extender/storage controller card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: PCIe extender/storage controller card is supported on systems with the SAS backplanes.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the following:

a. hard drives/SSDs

b. hard-drive/SSD backplane

c. hard-drive/SSD cage

84

Steps

1. Loosen the two retention screws on the hard-drive/SSD backplane cable connector and lift it away

from the PCIe extender/storage controller card.

CAUTION: To prevent damage to the PCIe extender/storage controller card, you must hold the card only by its edges.

2. Lift the PCIe extender/storage controller card up and away from the system.

Figure 33. Removing and installing the PCIe extender/storage controller card

1. retention screw (2) 2. slot on the PCIe extender/storage controller card

3. tab on the PCIe extender/storage

4. standoff (2)

controller card support bracket

Next steps

1. Install the PCIe extender/storage controller card. See Installing the PCIe extender/storage controller

card.

2. Install the following:

a. hard-drive/SSD cage

b. hard-drive/SSD backplane

c. hard drives/SSDs

85

3. Follow the procedure listed in After working inside your system.

Related Links

Removing a hard drive/SSD Removing the hard-drive/SSD backplane Removing the hard-drive/SSD cage

Installing the PCIe extender/storage controller card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: PCIe extender/storage controller card is supported on systems with the SAS backplanes.

NOTE: You must remove the PCIe extender/storage controller card to replace a faulty PCIe extender/storage controller card or service other components inside the system.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Remove the PCIe extender/storage controller card. See Removing the PCIe extender/storage

controller card.

Steps

1. Align the slots on the PCIe extender/storage controller card edge with the tabs on the support

bracket.

CAUTION: To prevent damage to the PCIe extender/storage controller card, you must hold the card only by its edges.

2. Lower the PCIe extender/storage controller card on to the connector on the system board.

3. Tighten the two retention screws on the hard-drive/SSD backplane cable connector to secure the

card on to the system board.

Next steps

1. Install the following:

a. hard drives/SSDs

b. hard-drive/SSD backplane

c. hard-drive/SSD cage

2. Follow the procedure listed in After working inside your system.

Related Links

Installing a hard drive/SSD Installing the hard-drive/SSD backplane Installing the hard-drive/SSD cage

86

NVRAM backup battery

Replacing the NVRAM backup battery

Prerequisites

WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. See the safety instructions that came with your system for additional information.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the following:

a. hard drives/SSDs

b. cooling shroud

c. hard-drive/SSD backplane

d. hard-drive/SSD cage

e. PCIe mezzanine card

f. NDC

g. IDSDM/rSPI card

h. system board

Steps

1. Locate the system battery on the system.

2. To remove the battery, press down firmly on the positive side of the connector and lift the battery

out of the securing tabs at the negative side of the connector.

3. To install a new system battery:

a. Support the battery connector by pressing down firmly on the positive side of the connector. b. Hold the battery with the "+" facing up and slide it under the securing tabs at the positive side of

the connector.

4. Press the battery straight down into the connector until it snaps into place.

87

Figure 34. Replacing the NVRAM backup battery

1. positive side of battery 2. negative side of battery connector

Next steps

1. Install the following:

a. system board

b. IDSDM/rSPI card

c. NDC

d. PCIe mezzanine cards

e. hard-drive/SSD cage

f. hard-drive/SSD backplane

g. cooling shroud

h. hard drives/SSDs

2. Follow the procedure listed in After working inside your system.

3. Enter the System Setup to confirm that the battery is operating properly.

4. Enter the correct time and date in the System Setup's Time and Date fields.

5. Exit the System Setup.

6. To test the newly installed battery, remove the sled for at least an hour.

7. Reinstall the sled after an hour.

8. Enter the System Setup and if the time and date are still incorrect, see Getting Help.

Related Links

Removing a hard drive/SSD Removing the cooling shroud Removing the hard-drive/SSD backplane Removing the hard-drive/SSD cage

88

Removing a PCIe mezzanine card Removing the Network Daughter Card Removing the IDSDM card Removing the rSPI card Removing the system board Installing the system board Installing the IDSDM card Installing the rSPI card Installing the Network Daughter Card Installing a PCIe mezzanine card Installing the hard-drive/SSD cage Installing the hard-drive/SSD backplane Installing the cooling shroud Installing a hard drive/SSD Removing the sled Installing the sled

System board

Removing the system board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: If you are using Trusted Program Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this system board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives.

CAUTION: Do not attempt to remove the TPM plug-in module from the motherboard. Once the TPM plug-in module is installed, it is cryptographically bound to that specific motherboard. Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it cannot be re-installed or installed on another motherboard.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver and the Hex nut driver-5 mm ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the following:

a. processor(s) and heat sink(s)

b. memory modules

c. cooling shroud

d. hard drive/SSDs

e. hard-drive/SSD backplane

89

f. hard-drive/SSD cage

g. PCIe extender/storage controller card

h. PCIe mezzanine card

i. IDSDM/rSPI card

j. NDC

k. SD vFlash card

l. internal USB key

5. Install an I/O connector cover on the I/O connector(s) at the back of the board.

CAUTION: Do not lift the system board assembly by holding a memory module, processor, or other components.

CAUTION: You must temporarily label the hard drive/SSD before removal so that you can replace them in their original locations.

WARNING: The processor and heat sink can become extremely hot. Be sure the processor has had sufficient time to cool before handling.

WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components.

Steps

1. Remove the screws on the system board that secure the system board to the chassis

2. Lift the system board by its back end and angle it upward.

3. Remove the system board from the chassis by disengaging the USB connectors from the slots on the

front wall of the chassis.

4. Ensure that the I/O connector cover is still in place on the I/O connector at the back of the board.

90

Figure 35. Removing and installing the system board

1. hex nut screw (4) 2. system board

3. screw (10) 4. system board handle

Next steps

1. Install the system board. See Installing the system board.

2. Follow the procedure listed in After working inside your system.

Related Links

Removing a processor Removing memory modules Removing the cooling shroud Removing a hard drive/SSD Removing the hard-drive/SSD backplane Removing the hard-drive/SSD cage

91

Removing a PCIe mezzanine card Removing the Network Daughter Card Removing the IDSDM card Removing the rSPI card Replacing the SD vFlash card Replacing the internal USB key

Installing the system board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: You must remove the system board to replace a faulty system board.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver and the Hex nut driver-5 mm ready.

3. Remove the system board. See Removing the system board.

4. Unpack the new system board assembly.

CAUTION: Do not lift the system board assembly by holding a memory module, processor, or other components.

CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.

Steps

1. Hold the system board by its edges and align the USB connectors with the slots on the front wall of

the chassis.

2. Lower the system board until the system board is firmly seated on the chassis.

3. Install the screws to secure the system board to the chassis.

Next steps

1. Install the Trusted Platform Module (TPM). For information on how to install TPM, see Installing the

Trusted Platform Module .For information on TPM, see Trusted Platform Module.

2. Install the following:

a. internal USB key

b. SD vFlash card

c. IDSDM/rSPI card

d. NDC/LOM riser card

e. PCIe mezzanine card

f. PCIe extender/storage controller card

g. hard-drive/SSD cage

h. hard-drive/SSD backplane

92

i. hard drive(s)/SSD(s)

NOTE: Ensure that you reinstall the hard drives/SSDs in their original locations.

j. cooling shroud

k. memory modules

l. processor(s) and heat sink(s)

3. Follow the procedure listed in After working inside your system.

NOTE: If you are not installing the sled in the enclosure, install the I/O connector cover.

4. Import your new or existing iDRAC Enterprise license. See the iDRAC8 User's Guide at dell.com/ esmmanuals.

5. Ensure that you:

a. Use the Easy Restore feature to restore the Service Tag. For more information, see Restoring

the Service Tag using Easy Restore.

b. If the Service Tag is not backed up in the backup flash device, enter the system Service Tag

manually. For more information, see Entering the system Service Tag using System Setup. c. Update the BIOS and iDRAC versions. d. Re-enable the Trusted Platform Module (TPM). For more information, see Re-enabling the TPM

for BitLocker users or Re-enabling the TPM for TXT users.

Related Links

Replacing the internal USB key Replacing the SD vFlash card Installing the IDSDM card Installing the rSPI card Installing the Network Daughter Card Installing a PCIe mezzanine card Installing the PCIe extender/storage controller card Installing the hard-drive/SSD cage Installing the hard-drive/SSD backplane Installing a hard drive/SSD Installing the cooling shroud Installing memory modules Installing a processor

Restoring the Service Tag using Easy Restore

Use the Easy Restore feature if you do not know the Service Tag of your system. The Easy Restore feature allows you to restore your system’s Service Tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a rSPI card automatically. If BIOS detects a new system board and the Service Tag in the rSPI card, BIOS prompts the user to restore the backup information.

1. Turn on the system.

If BIOS detects a new system board, and if the Service Tag is present in the rSPI card, BIOS displays the Service Tag, the status of the license, and the UEFI Diagnostics version.

2. Do one of the following:

• Press Y to restore the Service Tag, license, and diagnostics information.

93

• Press N to navigate to the Lifecycle Controller based restore options.

• Press <F10> to restore data from a previously created Hardware Server Profile.

After the restore process is complete, BIOS prompts to restore the system configuration data.

3. Do one of the following:

• Press Y to restore the system configuration data.

• Press N to use the default configuration settings.

After the restore process is complete, the system reboots.

Entering the system Service Tag using System Setup

If you know the system Service Tag, use the System Setup menu to enter the Service Tag.

1. Turn on the system.

2. Press <F2> to enter the System Setup.

3. Click Service Tag Settings.

4. Enter the Service Tag.

NOTE: You can enter the only when the Service Tag field is empty. Ensure that you enter the correct Service Tag. Once the Service Tag is entered, it cannot be updated or changed.

5. Click Ok.

6. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at dell.com/

esmmanuals.

Trusted Platform Module

The Trusted Platform Module (TPM) is used to generate/store keys, protect/authenticate passwords, and create/store digital certificates. TPM can also be used to enable the BitLocker hard drive encryption feature in Windows Server.

CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board. Once the TPM is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM breaks the cryptographic binding, and it cannot be reinstalled or installed on another system board.

Installing the Trusted Platform Module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Ensure that you read the Safety instructions.

Steps

1. Align the edge connectors on the TPM with the slot on the TPM connector.

2. Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system

board.

94

3. Press the plastic bolt until the bolt snaps into place.

Figure 36. Installing the TPM

1. TPM 2. TPM connector

3. slot on the TPM connector 4. plastic bolt

5. slot on the system board

Re-enabling the TPM for BitLocker users

Initialize the TPM. For more information on initializing the TPM, see http://technet.microsoft.com/en-us/library/

cc753140.aspx.

The TPM Status changes to Enabled, Activated.

Re-enabling the TPM for TXT users

1. While booting your system, press <F2> to enter System Setup.

2. In the System Setup Main Menu, click System BIOS → System Security Settings.

3. In the TPM Security option, select On with Pre-boot Measurements.

4. In the TPM Command option, select Activate.

5. Save the settings.

6. Restart your system.

7. Enter System Setup again.

8. In the System Setup Main Menu, click System BIOS → System Security Settings.

9. In the Intel TXT option, select On.

95

Troubleshooting your system

Safety first—for you and your system

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: For troubleshooting information on the FX2 and FX2s enclosure components, see the Dell PowerEdge FX2 and FX2s Enclosure Owner's Manual at dell.com/poweredgemanuals.

Troubleshooting system memory

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: Before performing the following procedure, ensure that you have installed the memory modules according to the memory installation guidelines for the sled.

5

Steps

1. Restart the sled:

a. Press the power button once to turn off the sled. b. Press the power button again to turn on the sled.

If no error messages appear, go to step 8.

2. Enter the System Setup and check the system memory setting. If the amount of memory installed matches the system memory setting, go to step 8.

3. Turn off the sled using the operating system commands or the CMC.

4. Remove the sled from the enclosure.

CAUTION: The memory modules are hot to touch for some time after the sled has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components.

5. Reseat the memory modules in their sockets.

6. Install the sled in the enclosure.

7. Turn on the sled.

8. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

96

If the test fails, see Getting Help.

Related Links

Removing the sled Installing the sled

Troubleshooting hard drives

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all the files on the hard drive, if possible.

Steps

1. Run the appropriate controllers test and the hard drive tests in system diagnostics.

If the tests fail, go to step 3.

2. Take the hard drive offline and wait until the hard-drive indicator codes on the drive carrier signal that the drive may be removed safely, then remove and reseat the drive carrier in the sled.

3. Restart the sled, enter the System Setup and confirm that the drive controller is enabled.

4. Ensure that any required device drivers are installed and are configured correctly.

NOTE: Installing a hard drive into another bay may break the drive mirroring if the mirror state is optimal.

5. Remove the hard drive and install it in the other drive bay.

6. If the problem is resolved, reinstall the hard drive in the original bay.

If the hard drive functions properly in the original bay, the drive carrier could have intermittent problems. Replace the drive carrier.

7. If the hard drive is the boot drive, ensure that the drive is configured and connected properly.

8. Partition and logically format the hard drive.

9. If possible, restore the files to the drive.

If the problem persists, see Getting Help.

Related Links

Removing a hard drive/SSD Installing a hard drive/SSD Hard-drive/SSD indicator patterns

Troubleshooting USB devices

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

97

Steps

1. Ensure that the sled is turned on.

2. Check the USB device connection to the sled.

3. Swap the USB device with a known-working USB device.

4. Connect the USB devices to the sled using a powered USB hub.

5. If another sled is installed, connect the USB device to that sled. If the USB device works with a

different sled, the first sled may be faulty. See Getting Help.

Troubleshooting Solid State Drives

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: This troubleshooting procedure can destroy data stored on the SSD. Before you proceed, back up all the files on the SSD, if possible.

Steps

1. Run the appropriate tests in system diagnostics.

If the tests fail, go to step 3.

2. Take the SSD offline and wait until the indicator codes on the SSD carrier signal that the SSD may be removed safely, then remove and reseat the SSD carrier in the sled.

3. Restart the sled, enter the System Setup and confirm that the drive controller is enabled.

4. Ensure that any required device drivers are installed and are configured correctly.

NOTE: Installing a SSD into another bay may break the mirror if the mirror state is optimal.

5. Remove the SSD and install it in the other SSD slot.

6. If the problem is resolved, reinstall the SSD in the original slot.

If the SSD functions properly in the original slot, the SSD carrier could have intermittent problems. Replace the SSD carrier.

7. If the SSD is the boot drive, ensure that the SSD is configured and connected properly.

8. Partition and logically format the SSD.

9. If possible, restore the files to the SSD.

If the problem persists, see Getting Help.

Related Links

Hard-drive/SSD indicator patterns Removing a hard drive/SSD Installing a hard drive/SSD

98

Troubleshooting an internal SD card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Steps

1. Enter the System Setup and ensure that the Internal SD Card Port is enabled.

2. Note the Internal SD Card Redundancy option is enabled in the Integrated Devices screen of the

System Setup (

3. Turn off the sled using the operating system commands or the CMC.

4. Remove the sled from the enclosure.

5. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is

set to Mirror mode and SD card 1 has failed: a. Remove the SD card from SD card slot 1.

b. Remove the SD card present in SD card slot 2 and insert it into SD card slot 1. c. Install a new SD card in slot 2.

6. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror mode and SD card 2 has failed, insert the new SD card into SD card slot 2.

7. If the Internal SD Card Redundancy option in Integrated Devices screen of the System Setup is set to Disabled, replace the failed SD card with a new SD card.

8. Install the sled in the enclosure.

9. Turn on the sled.

10. Enter the System Setup and ensure that the Internal SD Card Port option is enabled and Internal SD Card Redundancy option is set to Mirror mode.

11. Check if the SD card is functioning properly.

If the problem persists, see Getting Help.

Mirror or Disabled).

Related Links

Removing the sled Installing the sled Removing a hard drive/SSD

Troubleshooting processors

1. Turn off the sled using the operating system commands or the CMC.

2. Remove the sled from the enclosure.

3. Ensure that the processor(s) and heat sink(s) are properly installed.

4. If your system only has one processor installed, ensure that it is installed in the primary processor

socket (CPU1).

5. Install the sled in the enclosure.

6. Turn on the sled.

7. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If the problem persists, see Getting Help.

99

Related Links

Removing the sled Installing the sled

Troubleshooting the system board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Steps

1. Turn off the sled using the operating system commands or the CMC.

2. Remove the sled from the enclosure.

3. Clear the sled NVRAM.

4. If the problem persists with the sled, remove and reinstall the sled in the enclosure.

5. Turn on the sled.

6. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If the tests fail, see Getting Help.

Related Links

Removing the sled Installing the sled

Troubleshooting the NVRAM backup battery

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

The battery maintains the sled configuration, date, and time information in the NVRAM when the sled is turned off. You may need to replace the battery if an incorrect time or date is displayed during the boot routine.

You can operate the sled without a battery; however, the sled configuration information maintained by the battery in NVRAM is erased each time you remove power from the sled. Therefore, you must re-enter the system configuration information and reset the options each time the sled boots until you replace the battery.

Steps

1. Re-enter the time and date through the System Setup.

2. Turn off the sled using the operating system commands or the CMC.

3. Remove the sled from the enclosure for at least one hour.

4. Install the sled in the enclosure.

100

Dell E02B User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

About your system

Front-panel features and indicators

Using USB diskette or USB DVD/CD drives

Hard-drive/SSD indicator patterns

iDRAC Direct LED indicator codes

Documentation matrix

Quick Resource Locator

Performing initial system configuration

Setting up your system

Setting up and configuring the iDRAC IP address

Logging in to iDRAC

Installing the operating system

Managing your system remotely

Downloading and installing drivers and firmware

Pre-operating system management applications

Navigation keys

About System Setup

Entering System Setup

System Setup Main Menu

System BIOS screen

System Information screen

System Memory screen

Processor Settings screen

SATA Settings screen

Boot Settings screen

Network Settings screen

Integrated Devices screen

Serial Communication screen

System Profile Settings screen

System Security Settings screen

Miscellaneous Settings screen

About Boot Manager

Entering Boot Manager

Boot Manager main menu

About Dell Lifecycle Controller

Changing the boot order

Choosing the system boot mode

Assigning a system and/or setup password

Using your system password to secure your system

Deleting or changing an existing system and/or setup password

Operating with a setup password enabled

Embedded systems management

iDRAC Settings utility

Entering the iDRAC Settings utility

Installing and removing sled components

Safety instructions

Before working inside your system

After working inside your system

Recommended tools

Removing and installing a sled

Removing the sled

Installing the sled

Inside the sled

Cooling shroud

Removing the cooling shroud

Installing the cooling shroud

Processor/DIMM blank

Removing a processor/DIMM blank

Installing a processor/DIMM blank

System memory

General memory-module installation guidelines

Mode-specific guidelines

Sample memory configurations

Removing memory modules

Installing memory modules

PCIe mezzanine card

Removing a PCIe mezzanine card

Installing a PCIe mezzanine card

IDSDM card (optional)

Replacing an SD card

Internal USB key

Removing the IDSDM card

Installing the IDSDM card

rSPI card (optional)

Removing the rSPI card

Installing the rSPI card