Dell DJ DITTY HV04T User Manual

Dell DJ Ditty™

Owner’s Manual

Model HV04T
www.dell.com | support.dell.com
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage,
personal injury, or death.
____________________
Information in this document is subject to change without notice. © 2005 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, Dell DJ Ditty and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
September 2005 P/N UD342 Rev. A00
Contents
Finding Information . . . . . . . . . . . . . . . . . . . . . . . 6
1 About Your Dell DJ Ditty
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Top, Front and Side Views
Installing Software
Connecting to your Computer & Charging the Battery
Performing a Reset
. . . . . . . . . . . . . . . . . . 10
. . . . . . . . . . . . . . . . . . . . . . 12
. . . . . . . . . . . . . . . . . . . . . . 17
2 Using Your Dell DJ Ditty
Playing Digital Music. . . . . . . . . . . . . . . . . . . . . 19
Contents 3
. . . . 14
How to Repeat a Marked Segment (AB mode). . . . . . . 21
How to Cancel AB mode
. . . . . . . . . . . . . . . . . . 22
Managing Files from the Main Menu
. . . . . . . . . . . . . 22
Music Library . . . . . . . . . . . . . . . . . . . . . . . . 23
Play Mode . . . . . . . . . . . . . . . . . . . . . . . . . 25
FM Radio Using the Dell DJ Ditty Date & Time
. . . . . . . . . . . . . . . . . . . . . . . . . 29
. . . . . . . . . . . . . . 26
Settings & Info . . . . . . . . . . . . . . . . . . . . . . . 32
Transferring Music to the Dell DJ Ditty
. . . . . . . . . . . 36
Transferring Music Tracks Using Musicmatch®
to Your Dell DJ Ditty . . . . . . . . . . . . . . . . . . . . 36
Storing Data Files on the Dell DJ Ditty . . . . . . . . . . . 40
3 Frequently Asked Questions
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Usage
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
General
4 Contents
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . 46
Warning Indications
Troubleshooting
Musicmatch
Musicmatch Jukebox FAQ Musicmatch On Demand Musicmatch Radio
. . . . . . . . . . . . . . . . . . . . . 47
. . . . . . . . . . . . . . . . . . . . . . . . 48
. . . . . . . . . . . . . . . . . . . . . . . . . . 52
. . . . . . . . . . . . . . . . . 52
. . . . . . . . . . . . . . . . . . 54
. . . . . . . . . . . . . . . . . . . . . 61
Musicmatch Music Store . . . . . . . . . . . . . . . . . 64
Musicmatch Music Store Troubleshooting Error Messages
. . . . . . . . . . . . . . . . . . . . . . . 74
. . . . . . . . 70
Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 74
4 Appendix
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . 82
Glossary
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Contents 5

Finding Information

What are you looking for? Find it here:
How to set up my Dell DJ Ditty and information on the connectors and buttons on my Dell DJ Ditty.
Information on using my Dell DJ Ditty.
Information on using Musicmatch with my Dell DJ Ditty.
Connecting to and synchronizing with a computer.
6 Finding Information
Dell DJ DittyGetting Started Guide and the Dell DJ Ditty Owner’s Manual
Dell DJ DittyOwner’s Manual
Musicmatch
Start > All Programs>
Click
Musicmatch Jukebox
Help in Musicmatch.
Dell DJ DittyOwner’s Manual and Musicmatch online help
®
online help
. Click
What are you looking for? Find it here:
Up-to-date information on your Dell DJ Ditty, including the latest software downloads, latest versions of the Dell DJ DittyOwner’s
Manual, Dell DJ Ditty Getting Started Guide, and answers to
Frequently Asked Questions.
Warranty information Dell DJ DittyProduct
My Service Tag Located on the back of the Dell DJ
http://support.dell.com
Information Guide
Ditty
Finding Information 7
1

About Your Dell DJ Ditty

Introduction

Congratulations on purchasing the Dell DJ Ditty™! In this document, you can find instructions on how to use the key features of your new Dell DJ Ditty with the accompanying software. You can also find more sources of useful information in "Finding Information" on page 6.
Your Dell DJ Ditty comes with a Dell DJ Ditty™ Product Software CD that you can use to install software onto your computer. The software includes Musicmatch Owner’s Manual and Acrobat Reader. You can use this software to manage your music library and to transfer audio tracks and data files between your Dell DJ Ditty and your computer. In order to
8 About Your Dell DJ Ditty
®
, a soft copy of the Dell DJ Ditty
transfer these files, your Dell DJ Ditty must be connected directly to your computer's USB port. See "Installing Software" on page 12 to get started.
After installing the software on your computer, you can use your Dell DJ Ditty in a number of ways:
As a digital music player (see "Playing Digital Music" on page 19), or
As a data storage device (see "Transferring Music to the Dell DJ Ditty" on page 36), or
As an FM Radio (see "FM Radio Using the Dell DJ Ditty" on page 26).
For details about using these features and getting the most out of your Dell DJ Ditty, see "Using Your Dell DJ Ditty" on page 19.
NOTICE: Dell's Limited Warranty does not cover data loss resulting
from the unlikely failure of the flash memory in the Dell DJ Ditty.
NOTICE: While your Dell DJ Ditty is robust, do not subject it to
excessive force or impact. This may damage your Dell DJ Ditty.
About Your Dell DJ Ditty 9

Top, Front and Side Views

headphone connector
reset button
home/power button
LCD screen
volume/scroll/select dial
fast forward /
skip forward
play/pause
USB connector
USB protective cap
10 About Your Dell DJ Ditty
rewind /
skip back
lanyard attachment
USB PROTECTIVE CAP -
Dell DJ Ditty is not connected to a computer. This protects the USB connector.
USB CONNECTOR -
to transfer data files or tracks, and charges the battery.
LCD SCREEN -
Displays operating information.
HOME/POWER BUTTON -
Button.
HEADPHONE CONNECTOR -
headphones.
RESET BUTTON -
responding.
Reset when your Dell DJ Ditty stops
VOLUME/SCROLL/SELECT DIAL -
Scroll to choose item from menu/list.
FAST FORWARD/SKIP FORWARD -
within a track.
PLAY/PAUSE -
Starts or pauses a track.
REWIND/SKIP BACK -
previous track. Skips to move back within a track.
Keep attached at all times when your
Connects your Dell DJ Ditty to a computer
Main Menu/PowerOff/PowerOn
Connects earphones or
Increases or decreases volume.
Goes to next track or moves
Moves to start of current track, or goes to
About Your Dell DJ Ditty 11
LANYARD ATTACHMENT -
Connects lanyard.

Installing Software

Your Dell DJ Ditty comes with software that helps you create audio tracks and manage Music Library.
To i n st a ll s oft war e :
NOTE: Ensure that your Dell DJ Ditty is not connected to your
computer during the software installation process.
NOTE: Close all other applications while installing the software.
1
Insert the drive. The CD runs automatically, and the installation process begins. If the CD does not run automatically:
a
b
12 About Your Dell DJ Ditty
Dell DJ Ditty™
Using Windows® Explorer® or the navigate to the drive where you loaded the
Ditty™
Product Software CD.
Double-click
Product Software CD into your CD
My Computer
CDINSTALLER.EXE
.
icon,
Dell DJ
2
When the Dell DJ Ditty installation screen appears, click OK to start the software installation process. Follow the instructions on the screen and click
OK, Next
, or
Ye s
when
prompted.
NOTE: The software may determine that you have a different version
of Musicmatch already on your computer. If so, you are asked whether or not you would like to continue installing Musicmatch from the CD. Make your selection to proceed.
•If you select
must select
Yes
, the installation process continues. You
Yes
if you intend to use Musicmatch with
your Dell DJ Ditty.
•If you select
Select
No
, you are asked to confirm the selection.
Yes
to quit the installation.
About Your Dell DJ Ditty 13
3
After the software installation is complete, a message appears asking if you want to restart your computer now or later. Select
Yes
to restart your computer immediately or No if you
intend to restart your computer later.
NOTE: The software is not enabled until after you restart
your computer.
4
After restarting your computer, connect your Dell DJ Ditty to your computer. See "Connecting to your Computer & Charging the Battery" on page 14.

Connecting to your Computer & Charging the Battery

Connect your Dell DJ Ditty directly to the USB port of your computer in order to transfer data files or audio tracks, and to charge the battery.
14 About Your Dell DJ Ditty
To charge the battery:
Plug your Dell DJ Ditty directly into your computer’s USB port (see above). Leave the Dell DJ Ditty plugged in for 2.5 hours, in order to properly charge the battery.
About Your Dell DJ Ditty 15
Your Dell DJ Ditty has an integrated, rechargeable, lithium-polymer battery. Before you use your Dell DJ Ditty for the first time, you must charge the battery for 2.5 hours. Use the battery icon on your Dell DJ Ditty’s screen to monitor the battery charge.
While the battery is being charged, the battery icon is animated. Once the battery is fully charged, the full battery icon is shown.
During normal operation, the battery icon indicates approximate remaining battery power, as follows:
4 bars - 79% to 100%
3 bars - 58% to 78%
2 bars - 36% to 57%
1 bar - 16% to 35%
0 bars - 0% to 15%
NOTE: Do not use your Dell DJ Ditty for the first time until you have
charged the battery for at least 2.5hours.
NOTE: To charge your Dell DJ Ditty from your computer’s USB
connector, your computer must be turned on.
16 About Your Dell DJ Ditty
NOTE: Charge your Dell DJ Ditty at least once a month, even if it is
not being used.
NOTICE: Do not attempt to replace or remove the integrated battery
from your Dell DJ Ditty. You may damage the Dell DJ Ditty permanently. Any attempt to open your Dell DJ Ditty voids the warranty.
See "Transferring Music to the Dell DJ Ditty" on page 36 for information on transferring data files and audio tracks.

Performing a Reset

If your Dell DJ Ditty stops responding, perform a reset.
To perform a reset:
1
Make sure the Dell DJ Ditty is disconnected from the computer.
2
Insert the end of a thin object, such as a straightened paper clip, into the reset button.
About Your Dell DJ Ditty 17
NOTICE: Files or tracks that were being transferred may be lost but
other data is normally retained.
18 About Your Dell DJ Ditty
2

Using Your Dell DJ Ditty

Your Dell DJ Ditty can be used in different ways:
As a digital music player (see below), or
As a data storage device (see "Transferring Music to the Dell DJ Ditty" on page 36), or
As an FM Radio (see "FM Radio Using the Dell DJ Ditty" on page 26).

Playing Digital Music

The Dell DJ Ditty can play tracks in MP3 or WMA file formats. It also has PlaysForSure support, meaning that you can play downloaded songs in WMA format with PlaysForSure Digital Rights Management technology. The Dell DJ Ditty comes with a
Using Your Dell DJ Ditty 19
few sample MP3 tracks already loaded into the Music Library. To load your own music files onto the Dell DJ Ditty, see "Transferring Music to the Dell DJ Ditty" on page 36.
NOTE: Scroll-select means to move the dial in the desired direction
and press in on the scroll dial to select the item.
NOTE: On the "Now Playing" screen, the buttons are defined as
follows:
•Press the
Play/Pause
button to pause or resume playing
atrack.
•Press the
Fast Forward/Skip Forward
button to go to the
next track.
Press and hold the
Fast Forward/Skip Forward
button to
fast-forward within a track.
•Press the
Rewind/Skip Back
button to go to the start of
the current track, or the start of previous tracks.
Press and hold the
Rewind/Skip Back
button to rewind
within a track.
Scroll-right to increase the volume.
Scroll-left to decrease the volume.
20 Using Your Dell DJ Ditty
•Press the
Volume/Scroll/Select
dial to switch between Title, Artist, or Album information (When listening to audiobooks, press the V
olume/Scroll/Select
dial to switch between Title, Artist, or Chapter information).
Press and hold the
Volume/Scroll/Select
dial to
switch between lock or unlock keys.

How to Repeat a Marked Segment (AB mode)

NOTE: You can only use AB mode with Music Tracks.
1
Press and hold the then release to activate the start point for AB mode ( ).
2
With the start point for AB mode activated, while still on the same track, press and hold the seconds and then release to activate the stop point for AB mode ( ). The chosen segment is repeatedly played until AB mode is cancelled.
Play/Pause
button for 2 seconds and
Play/Pause
Using Your Dell DJ Ditty 21
button for 2

How to Cancel AB mode

With both the start and stop points for AB mode activated, press and hold the to cancel AB mode.
Play/Pause
button for 2 seconds and then release

Managing Files from the Main Menu

The Main Menu of the Dell DJ Ditty is the starting place for the Dell DJ Ditty operations.
To get to the Main Menu, press the Dell DJ Ditty.
Music Library
your Dell DJ Ditty.
Play Mode
in which tracks are played.
FM Radio
stations.
Date & Time
settings and adjust your sleep timer.
22 Using Your Dell DJ Ditty
is your window to the music tracks stored on
enables you to change the sequence and manner
enables you to manage your favorite FM radio
enables you to display the date and time
Home/Power
button on your
Settings & Info
such as
EQ
enables you to customize certain settings,
, to your personal preference, and provides you with data such as firmware version and space on your Dell DJ Ditty.

Music Library

Playing Music Tracks
Listed below are some quick tips on playing music on your Dell DJ Ditty.
To play music tracks:
1
Press the
2
Scroll-select
3
Scroll-select
4
Press the
After pressing the music tracks in the sequence determined by the Play Mode setting.
Home/Power
Music Library
Music
.
Play/Pause
button.
Play/Pause
button on your Dell DJ Ditty.
.
button, your Dell DJ Ditty plays
Using Your Dell DJ Ditty 23
To change the Play Mode setting, see "Play Mode" on page 25.
Listening to Spoken Word Audiobooks
You can purchase and download spoken word audiobooks from
http://www.audible.com
and listen to them on your Dell DJ Ditty.
You can use MusicMatch Jukebox to transfer audiobooks to your Dell DJ Ditty.
If you stop listening to an audiobook on your Dell DJ Ditty and go back to it later, the audiobook begins playing from where you left off.
NOTE: All spoken word content is listed in the "Audiobooks" section
of the Music Library.
To play audiobooks:
1
Press the
2
Scroll-select
3
Scroll-select
4
Scroll-select the audiobook of your choice.
5
Press the
24 Using Your Dell DJ Ditty
Home/Power
Music Library
Audiobooks
Play/Pause
button.
button on your Dell DJ Ditty.
.
.
To skip through sections in an Audiobook:
1
Press and hold the mode until you see the symbol on the screen.
2
Press
Fast Forward
section within a book.
3
Press and hold the mode.
Play/Pause
or
Rewind
Play/Pause
button while in Audiobook
to skip to the next or previous
button to exit section skip

Play Mode

You can use the playing the selected tracks.
T
o view play mode options:
1
Press the
2
Scroll-select
3
To change the play mode, scroll-select a play mode.
Normal
Repeat Track
turn off the Dell DJ Ditty or change the play mode.
- Plays each track one time in sequential order.
Play Mode
Home
Play Mode
- Repeatedly plays the selected track until you
function to determine the sequence of
button on your Dell DJ Ditty.
.
Using Your Dell DJ Ditty 25
Repeat All
Dell DJ Ditty or change the play mode.
Shuffle
repeating any tracks.
Shuffle Repeat
them in a different random sequence until you turn off the Dell DJ Ditty or change the play mode.
Play Mode icons are shown at the top of the display, as shown below. If no icon is present, this means that Normal Play Mode is activated.
- Repeatedly plays all tracks until you turn off the
- Randomly plays all tracks one time without
- Randomly plays all tracks, then repeats

FM Radio Using the Dell DJ Ditty

You can listen to and store your favorite FM radio stations on the Dell DJ Ditty.
26 Using Your Dell DJ Ditty
To listen to FM radio:
1
If your Dell DJ Ditty is not already turned on, press and hold the
Home/Power
2
Press the
3
Scroll-select
4
If you see the message "AutoScan 10 stations to presets?", scroll-select
button for 2 seconds.
Home/Power
FM Radio
Ye s
button to access the main menu.
.
. This automatically searches for and saves the 10 strongest-signalled stations as presets 1 to 10. During this process, "AutoScan" is displayed on the screen.
5
Once the scanning process has finished, "Preset 1" is displayed on the screen, and this station is played.
6
To listen to another station, press and release the
Fast Forward
or
Rewind
buttons to move to the
next/previous preset.
NOTE: You only need to Autoscan FM radio stations during initial FM
Radio use. However, you can repeat this procedure at any time by pressing the scroll dial while in FM Radio mode and scroll-selecting AutoScan.
To tune to an FM radio station by frequency:
Using Your Dell DJ Ditty 27
1
Press the
2
Scroll-select
3
If you see the message "AutoScan 10 stations to presets?", scroll-select
4
Press the
5
Press the strong-signalled station. Press and hold the
Forward
the
Home
button.
FM Radio
No
.
Play/Pause
Fast Forward/Skip Forward
.
button. "SEEK" appears on the screen.
button to go to the next
Fast Forward/Skip
button to advance by 0.1MHz. Similarly, you can use
Rewind/Skip Back
button to search in the other direction.
To save an FM radio station as a preset:
Once you have tuned to a station using the above method, press and hold the on the screen. Use the
Back
buttons to increase or decrease the preset number, then press
and hold
Play/Pause
Play/Pause
button. Preset x (where x=1 to 10) blinks
Fast forward/Skip Forward
or
Rewind/Skip
to save.
To listen to a preset station:
1
Press the
2
Scroll-select
28 Using Your Dell DJ Ditty
Home
FM Radio
button.
.
3
Press the
Play/Pause
button until "Preset" is displayed on the
screen.
4
Press the next/previous preset. Press and hold the
Rewind
Fast Forward
or
Rewind
button to go to the
Fast Forward
or
button for 2 seconds to go to the next/previous preset, play that station for 5 seconds and then move to the next/previous one, giving you a preview of all stations. To cancel, press the
NOTE: Use the Volume/Scroll/Select dial to adjust the volume of an
FM radio station.
NOTE: Press the Volume/Scroll/Select dial to enter the FM Radio
Menu. Scroll-select AutoScan to go through the autoscanning procedure.
Fast Forward, Rewind
or
Play/Pause
button.

Date & Time

Enables you to display and set the date and time and adjust the sleep timer.
Yo u c an s el ec t :
Display - view date and time, as well as sleep time
Using Your Dell DJ Ditty 29
Sleep timer - choose how much time passes before your Dell DJ Ditty shuts itself off.
Set Time - change the time
Set Date - change the date
To view the time, date and day:
1
Press the
2
Scroll-select
3
Scroll-select
Home
button.
Date & Time
Display
.
. The date and time appear.
To set the sleep timer:
1
Press the
2
Scroll-select
3
Scroll-select
4
Scroll-select a duration.
NOTE: The Idle Timer is different from the Sleep Timer.
Home
button.
Date & Time
Sleep Timer
.
. A list of available times appears.
To set the time:
1
Press the
2
Scroll-select
30 Using Your Dell DJ Ditty
Home
button.
Date & Time
.
3
Scroll-select
4
Scroll-select
5
Scroll-right to increase, or left to decrease the item which is
Set Time
Change
.
.
highlighed.
6
Press the
Volume/Scroll/Select
dial to change which item is highlighted (e.g. to change the highlighted item from hours to minutes).
7
Scroll-select < to accept the new time.
To set the date:
1
Press the
2
Scroll-select
3
Scroll-select
4
Scroll-select
5
Scroll-right to increase, or left to decrease the item which is
Home
button.
Date & Time
Set Date
Change
.
.
.
highlighed.
6
Press the
Volume/Scroll/Select
dial to change which item is highlighted (e.g. to change the highlighted item from month to day).
Using Your Dell DJ Ditty 31
7
Scroll-select < to accept the new date.

Settings & Info

Settings
You can customize the Dell DJ Ditty to your preferences by adjusting the settings.
Yo u c an se t :
EQ
- choose from available EQ presets
Backlight
Contrast
Idle Timer
Dell DJ Ditty shuts itself off
Language
To select an EQ setting:
1
Press the
2
Scroll-select
3
Scroll-select
32 Using Your Dell DJ Ditty
- choose how long the backlight remains lit
- choose a contrast level for optimal viewing
- choose how much idle time passes before your
- choose the Dell DJ Ditty’s menu language
Home
button.
Settings & Info
Settings
.
.
4
Scroll-select EQ. A list of EQ presets appear. To select one of the EQ presets, scroll-select the preset.
To set the backlight duration:
1
Press the
2
Scroll-select
3
Scroll-select
4
Scroll-select
5
Scroll-select a duration
Home button.
Settings & Info
Settings
.
Backlight
.
. A list of available durations appears.
To set the contrast level:
1
Press the
2
Scroll-select
3
Scroll-select
4
Scroll-select
5
Scroll-select a level.
Home
button.
Settings & Info
Settings
Contrast
.
.
. A level-bar of contrast levels appears.
To set the idle timer:
1
Press the
Home
button.
Using Your Dell DJ Ditty 33
2
Scroll-select
3
Scroll-select
4
Scroll-select
5
Scroll-select a shutdown time.
NOTE: Your player is "idle" when you do not press a player button and
you do not have any tracks playing during the specified duration.
34 Using Your Dell DJ Ditty
Settings & Info
Settings
Idle Timer
.
. A list of available times appears.
.
To set the menu language:
1
Press the
2
Scroll-select
3
Scroll-select
4
Scroll-select
5
Scroll-select a language.
Information
Home
button.
Settings & Info
Settings
Language
.
.
. A list of available languages appears.
Provides you with information such as:
Firmware version
Total amount of space for storing music or data
Available space for storing music or data
Number of tracks stored
To check the information for your Dell DJ Ditty:
1
Press the
2
Scroll-select
3
Scroll-select
Home
button.
Settings & Info
Information
.
Using Your Dell DJ Ditty 35

Transferring Music to the Dell DJ Ditty

With Musicmatch®, you can transfer music tracks from your personal music library to the Dell DJ Ditty. Musicmatch has the capability to ‘rip’ or convert music CDs to digital music files on your computer. Refer to the Musicmatch Help tutorial to create digital music files from your music CDs.
NOTE: Before transferring data files or music tracks, you must first
connect your Dell DJ Ditty to your computer.
Transferring Music Tracks Using Musicmatch
®
to Your Dell DJ Ditty
Dell DJ Ditty software powered by Musicmatch® makes buying and enjoying digital music easy by providing a simple graphical interface between your computer and the Dell DJ Ditty, as well as access to the Musicmatch Downloads service. Some of the basic features of Musicmatch are covered below, but for complete instructions on how to use the Musicmatch software, click
All Programs > Musicmatch Jukebox
(see "Finding Information" on page 6).
36 Using Your Dell DJ Ditty
. Click
Help
in Musicmatch
Start >
Transferring Music Tracks from Musicmatch Library
1
Connect the Dell DJ Ditty to your computer.
2
Start Musicmatch by clicking
Musicmatch Jukebox
3
Click
View > Portable Device Manager
. The Musicmatch main window appears.
Start > All Programs >
.
Using Your Dell DJ Ditty 37
38 Using Your Dell DJ Ditty
Using Drag-and-Drop:
1
Follow steps 1 through 3 on page 38.
2
With the Portable Device Manager (PDM) open, you can transfer tracks in a drag-and-drop operation from your computer's Musicmatch Jukebox onto the Dell DJ Ditty.
3
To drag-and-drop, locate and click the track that you want to copy, then drag it to Dell DJ Ditty.
Using the Add Tracks button:
1
Open the Portable Device Manager (PDM) as described above.
2
Click the
3
Click the
My Computer
Add Tracks
button.
Library, Playlists, My Music, Desktop
icon on the left side of the "Add tracks to
, or
Dell DJ Ditty" window.
4
To add all categories, click To add one category, select the category and click
Select All
and then click OK.
OK
Double-click a category to see its sub-categories and tracks. Musicmatch displays the main PDM window when all selected tracks are added.
Using Your Dell DJ Ditty 39
.
Using Synchronization:
1
Open the Portable Device Manager (PDM) as described above.
2
Click the
Sync
button to update your Dell DJ Ditty with
tracks from your computer.
NOTE: The first time you use the Sync feature, it may be necessary
to set your preferences in the Portable Device Assistant, if you have not already done so. If this is the case, the Portable Device Assistant appears automatically.
NOTE: Synchronization is a one-way process that copies files from
the computer to the Dell DJ Ditty. Select Help on the Musicmatch toolbar for more information.

Storing Data Files on the Dell DJ Ditty

You can store data files on your Dell DJ Ditty in the same way as a standard USB Flash Memory device.
To t r an s fer fi l es:
1
Using Windows® Explorer® or the navigate to the My Computer folder.
2
Your Dell DJ Ditty is displayed as an MTP Player (See below).
40 Using Your Dell DJ Ditty
My Computer
icon,
3
Within the MTP directory, there are two folders: Data and Media. Be sure to copy-and-paste/drag-and-drop any data files into the Data folder.
Using Your Dell DJ Ditty 41
3

Frequently Asked Questions

This section covers common problems you might encounter or questions you might have while using your Dell DJ Ditty. If you have a problem that is not addressed in this chapter, visit
http://support.dell.com

Installation

1
I can’t install the Dell DJ Ditty software on my computer, which has Microsoft Windows 2000 installed on it. The installation stops halfway.
You cannot install the Dell DJ Ditty software on a computer with Windows 95, Windows 98 or Windows 2000.
42 Frequently Asked Questions
for more information.
®
Windows® 95, Windows 98 or
Upgrade your computer’s operating system to Windows XP (with Windows Media Player 10.0 or above) before attempting to install the Dell DJ Ditty.
2
My Dell DJ Ditty is not recognized by Musicmatch, after installing the software from the Dell DJ Ditty™ Product Software CD. In Musicmatch I can’t see my Dell DJ Ditty.
Your Dell DJ Ditty was probably connected to your computer during the installation.
Your Dell DJ Ditty may not be properly connected to your computer.
Disconnect your Dell DJ Ditty and restart your computer. You may also have to re-install the software from the Dell DJ Ditty™ Product Software CD. Be sure to follow the installation steps carefully. Do not connect your Dell DJ Ditty to your computer during software installation.
You may not have the latest version of Windows Media Player installed on your computer. Previous versions might cause your Dell DJ Ditty not to be recognized.
Frequently Asked Questions 43
Download and install the latest version of Windows Media Player.

Usage

1
I can’t turn my Dell DJ Ditty off. I was using my Dell DJ Ditty, and now the Dell DJ Ditty is not responding.
The keys on the Dell DJ Ditty have been locked.
Unlock the keys by pressing and holding the
Volume/Scroll/Select
The Dell DJ Ditty’s operating system may be locked.
Insert the end of a thin object, such as a straightened paper clip, into the reset button, located next to the headphone connector on your Dell DJ Ditty.
2
I’ve disconnected my Dell DJ Ditty from my computer, but the display still shows that it is connected.
The Dell DJ Ditty’s operating system may be locked.
44 Frequently Asked Questions
dial until the lock icon disappears.
Insert the end of a thin object, such as a straightened paper clip, into the reset button, located next to the headphone connector on your Dell DJ Ditty.
3
My computer does not recognize my Dell DJ Ditty.
You may be using a USB hub to connect your Dell DJ Ditty to your computer.
Connect your Dell DJ Ditty directly to your computer’s USB port.
Your computer’s USB port may not be functioning properly.
Connect your Dell DJ Ditty to another USB port which is known to function correctly.

General

1
When I listen to music tracks, I hear a lot of noise or drop­outs.
The track you are listening to was not recorded or encoded properly.
Frequently Asked Questions 45
Verify that the music track sounds the same when you play it from the Dell DJ Ditty and from your computer. You can then acquire a better recording of the track and transfer it to your Dell DJ Ditty.

Firmware Upgrade

NOTICE: This step replaces the operating software (firmware) on
your Dell DJ Ditty with a newer version.
Make sure a suitable firmware file is copied to your computer before performing this operation.
The latest firmware file can be downloaded from
http://support.dell.com
To upgrade the firmware:
a
Connect your Dell DJ Ditty directly to and available USB port on your computer.
b
Run the firmware update program and click the "Next" button.
c
Verify that the "Format Data Area" option is unchecked, then click the "Start" button.
46 Frequently Asked Questions
.
NOTICE: All files and music tracks are lost if "Format Data Area" is
checked.
d
After firmware upgrade is complete, disconnect your Dell DJ Ditty from the computer.
e
The Dell DJ Ditty restarts.
NOTE: Restarting the Dell DJ Ditty may take up to 2 minutes.

Warning Indications

1
Low Battery Shutting Down
The battery is low or depleted. Connect the Dell DJ Ditty to a powered USB port and allow the unit’s battery to charge fully.
2
License Expired
The Subscription Song license has expired. Connect the Dell DJ Ditty to the PC and perform a music track sync to refresh all licenses automatically.
3
Error! Reformat with Firmware Updater
Frequently Asked Questions 47
Flash memory data error. Follow the steps Reload or Upgrade firmware with “Format Data Area” checked in the Troubleshooting section.

Troubleshooting

1
All the buttons on my Dell DJ Ditty are not responding and there is a lock icon
The Button Lock function has been activated. Press and hold the
Volume/Scroll/Select
and then release the button.
2
LCD Display is frozen
The Dell DJ Ditty is unresponsive to all button presses and the Button Lock function has not been activated. Make sure your Dell DJ Ditty is not connected to your computer and perform the reset. To perform the reset, insert the end of the thin object, such as a straightened pin paper clip, into the reset button near the headphone jack. See "Performing a Reset" on page 17 for more information.
3
Your Dell DJ Ditty is Frequently Unresponsive
48 Frequently Asked Questions
on the LCD Screen
dial until the lock icon disappears,
i. Reset Dell DJ Ditty
Make sure your Dell DJ Ditty is not connected to your computer. To perform the reset, insert the end of the thin object, such as a straightened pin paper clip, into the reset button near the headphone jack.
ii. Format Dell DJ Ditty
NOTICE: Be sure to backup all the files and music tracks in your Dell
DJ Ditty before performing this step.
NOTICE: All files and music tracks in your Dell DJ Ditty are lost when
this operation is selected.
Ther are two ways to format data on your Dell DJ Ditty.
Format using Musicmatch Jukebox:
a
Run Musicmatch® Jukebox.
b
Connect your Dell DJ Ditty to your computer.
c
Click the “Portable Device” button on the left-hand side of the screen.
d
The “Portable Device Manager” window pops up.
Frequently Asked Questions 49
e
Click the “Tools” button on the right-hand side of “Portable Device Manager” window.
f
Choose the “Format media”.
g
Disconnect your Dell DJ Ditty and reboot it
Format using Windows Media Player 10:
a
Run Microsoft® Media Player 10.
b
Connect your Dell DJ Ditty to the computer.
c
Click the Sync feature.
d
Click the “Format storage media” button on the right­hand side of the screen.
e
Disconnect your Dell DJ Ditty and reboot it.
iii. Reload or Upgrade firmware with “Format Data Area” checked.
NOTICE: This step replaces the operating software (firmware) in your
Dell DJ Ditty with a newer version.
You should always have the latest firmware installed in your player.
50 Frequently Asked Questions
For steps to check the firmware version, refer to "Provides you with information such as:" on page 35.
The latest firmware file can be downloaded from
http://support.dell.com
.
Make sure a suitable firmware file is copied to your computer before performing this operation.
a
Connect your Dell DJ Ditty to your computer.
b
Run the firmware update program and click the
Next
button.
NOTICE: Be sure to backup all the files and music tracks on your Dell
DJ Ditty before performing this step.
c
Check the "Format Data Area" option and click the Start button.
NOTICE: All files and music tracks on your Dell DJ Ditty are lost if
"Format Data Area" is checked.
After the firmware upgrade is complete, disconnect your
d
Dell DJ Ditty from the computer.
e
The Dell DJ Ditty will restart.
Frequently Asked Questions 51
Restarting the Dell DJ Ditty may take up to 2 minutes.

Musicmatch

Musicmatch Jukebox FAQ

1
Are there other services available to use with Musicmatch Jukebox?
Musicmatch Jukebox comes fully integrated with Musicmatch Radio, Musicmatch Music Store and Musicmatch On Demand. These services help you listen to and discover music in ways never before possible, or as easy, on your personal computer. For more information click the
Demand
Jukebox interface.
2
If I install Musicmatch Jukebox over a previous version, does it delete my playlists or libraries?
Musicmatch Jukebox preserves both your Playlists and Music Library content if you install using the default installation options. If you opt to change your default installation to a custom install in a different location, you may have to re-add
52 Frequently Asked Questions
,
Music Store
or
Radio
buttons on the Musicmatch
On
your music files to your Music Library and rebuild your Playlists. Your music files still remain on your computer and do have not been removed.
3
I'm getting an error when trying to update the firmware on my Dell DJ Ditty
If you are getting the error:
"PC Firmware update cannot proceed because Musicmatch Jukebox software is interfering, please restart system and run this firmware update again."
Try opening the task manager and ending the "mim" process.
a
Press
Ctrl+Alt+Delete
b
From Windows Task Manager, select the
c
Highlight
d
Select
e
Proceed with the firmware update
f
If problem remains, restart the system and update the
mim.exe
Yes
to the Task Manager warning
on your keyboard.
and select the
Processes
End Process
button
firmware again.
Frequently Asked Questions 53
tab.
4
The tracks in my Library have different colored icons next to each track. What does each color mean?
Gray music-note icons represent standard MP3,
mp3PRO, WMA and WAV music files.
Green music-note icons represent purchased Musicmatch
Downloads tracks.
Orange sound waves are links to Internet streamed files
playable through your Music Library.
Blue sound waves are Musicmatch On Demand tracks
playable through your Music Library.
A CD represents a CD that is inserted into your CD
drive, and it represents albums when in View By Album mode.
A white page represents a playlist.

Musicmatch On Demand

1
What is Musicmatch On Demand?
Musicmatch On Demand gives you instant access to over 1,000,000 tracks, letting you decide the exact artist and the
54 Frequently Asked Questions
exact tracks to play. Create Playlists of different tracks, discover new music by Genre, Era, Artist, Album or Track, save tracks to your Music Library, and access your Musicmatch On Demand account from any PC in the world. Subscribing to Musicmatch On Demand also gives you access to premier Musicmatch Radio service.
2
What is Musicmatch On Demand Portable?
Musicmatch On Demand portable, "all you can eat" music service, enables you to transfer to your portable device all the music your portable device can hold, for a monthly subscription. Over 1,000,000 tracks are available to download on up to 3PCs, and up to 3 portable devices per PC. Fill and refill your portable device as often as you’d like, and your subscription includes all the benefits of Musicmatch Premium Radio and On Demand services. You may also save On Demand portable tracks to your Music Library for listening while off line.
Your computer should be running Windows XP, Windows Media Player 10.0 or above, and have Musicmatch Jukebox
10.1 or above installed. You’ll also need a compatible portable
Frequently Asked Questions 55
device such as the Dell DJ Ditty. Players need to be PlaysForSure compatible.
3
How do I download tracks to my Dell DJ Ditty?
a
Launch Musicmatch Jukebox and sign in to your account.
b
Search for the artist(s) that you’d like to download to your Dell DJ Ditty by typing their name into the Search field and clicking
c
Once you’ve found the artist, click an album in the
Go
.
Album view where you’ll have the option to download an album or single track to your Dell DJ Ditty.
d
By clicking the
Send to Portable
button next to the album or single track, the transfer begins. First the Portable Device Manager launches and tracks transfer to your PC, and then to your Dell DJ Ditty. Once tracks have transferred you get the message, "Done!"
4
How do I purchase Musicmatch On Demand tracks?
While listening to On Demand tracks, right-click on the track in the Playlist Window and select Buy Track. The Music Store appears and displays tracks available for purchase from that
56 Frequently Asked Questions
artist. Click the
Buy Track
or
Buy Album
button to purchase
and download tracks.
5
How do I save Musicmatch On Demand tracks to my Music Library?
"On Demand" subscribers may save a single track or an entire album from Musicmatch On Demand to the Music Library. While listening to an artist, click the next to the album, or
Save
button next to each track, and it is
Save to Library
button
saved directly to your Music Library in Musicmatch Jukebox. It can then be played like any normal digital file. You must be logged into your account to play tracks from your Library.
"On Demand portable" subscribers may also save tracks to the Music Library, and enjoy them later without even being connected to the Internet.
6
How Musicmatch On Demand tracks look different from regular tracks in your Music Library
Musicmatch On Demand tracks are designated by a grey "soundwave" icon next to the track, and the file in the Music Library reads "Musicmatch On Demand". Regular tracks are designated with a musical note.
Frequently Asked Questions 57
7
How to view Musicmatch On Demand tracks only in your Music Library
To view only your Musicmatch On Demand tracks in your Music Library, do the following:
a
Open Musicmatch Jukebox.
b
c
d
e
Click the
Select
Select
Select
Options
Music Library
View
from the menu bar.
.
.
View On Demand Tracks
to see only your saved On Demand tracks.
8
How to control Musicmatch On Demand tracks
The Musicmatch On Demand service lets you play, pause, rewind and fast-forward through each track. You may play any track you would like, as many times as you would like, or simply let Musicmatch On Demand play a complete Playlist of related artists or albums for you non-stop.
9
How to share Musicmatch On Demand tracks
58 Frequently Asked Questions
While listening to a Musicmatch On Demand Playlist, click the
Send To
button, and then select
A Friend
(email track list). Enter your name, the Playlist name, an optional message and the email addresses of those you would like to receive your Playlist. Then click
Send Playlist
. Recipients are able to enjoy your Playlist after downloading and installing the latest version of Musicmatch Jukebox. See the Terms of Use at
http://www.musicmatch.com
10
How to personalize Musicmatch On Demand to match your
for important limitations.
taste in music
You can create a customized listening experience based
on the exact types of artists, music or eras you enjoy most. While in Musicmatch On Demand, click the button, and then select
Personalize
.
Tools
You may type in the names of up to 10 artists in the list
provided, and find related music by clicking the button next to each entry. Related artists are listed based on the options above your list, including Related artists, Popularity, Era or Genre.
•Click the
Click
Add
button to add related artists to your list.
Save and Close
once done.
Frequently Asked Questions 59
Related
•Clicking
My Matche
s presents you with similar music,
that you can relate to and enjoy.
11
Can I burn CDs from Musicmatch On Demand tracks?
Musicmatch On Demand tracks cannot be burned to CD. However, purchased tracks can be burned to CD and sent to your portable player. Simply right-click on a Musicmatch On Demand track and select
12
What are license agreements and why do they expire in
Buy Track
.
Musicmatch 10.1?
When you purchase music, you purchase the rights to listen to that music, you do not actually own the music. The License Agreement enforces this rule, making it possible for you to use the Musicmatch service. Because of music industry guidelines, you must now renew the music license every 30 days. To do this, simply plug your device into your computer, launch Musicmatch Jukebox, and sign in to your account. Once you sign in, your licenses renews automatically and you are able to continue listening to your On Demand portable tracks. As long as you sign in to your account at least every 30 days, the license renews for you automatically.
60 Frequently Asked Questions

Musicmatch Radio

1
Do I need an account to use Musicmatch Radio?
You may listen to any of our professionally, pre-programmed stations such as Era stations, or Most Popular Stations, with over 1,000,000 tracks available, without creating a Musicmatch Jukebox account. If you opt to listen to these free stations, you have access to CD-quality streaming and Artist Match radio for one hour. Upgrading to Premium Radio gives you unlimited CD-quality listening, customizable stations and Artist Radio, playing only the artists you want to hear, when you want to hear them. To upgrade, click the
Upgrade to Premium Radio
Window.
2
There are a few artists that I really like. Can I listen to only those artists’ tracks?
Artist Radio plays music from the artists you choose, and plays track after track from that artist exclusively. You can hear an entire collection from one, or multiple artists with no interruptions and in CD-quality sound. Artist Radio is available through Premium Radio. To upgrade, click the
button below the Playlist
Frequently Asked Questions 61
Upgrade to Premium Radio
button below the Playlist
Window in Musicmatch Jukebox.
3
I love the 70s, can I listen to music only from that era?
Era stations transport you to the decade, or specific year, from which you enjoy music most. Select
Eras
from the Radio home page and you can quickly find the year you would like, and specific artists from that year.
4
Can I create a list of artists I’d like to listen to in the future without buying anything?
To create a list of artists to listen to in the future without purchasing any tracks, simply right-click on the artist’s name in the Radio window and select
Add to Favorites
. The track and artist information is stored in your personal Favorites list that you can view and edit anytime by clicking the
Favorites
link in the Radio window.
5
I’d like a station that reflects my personal taste in music. Can I create such a station?
To create a customized station of tracks that reflect your personal taste, do the following:
62 Frequently Asked Questions
a
Open Musicmatch Jukebox.
b
Click
View
from the menu bar.
c
Select
Musicmatch Radio
d
Select a pre-programmed Radio station that most directly
.
matches your ideal station and play it by clicking on that
e
f
station’s
Click the
Select
Play
button.
Tools
button.
Create/Edit Custom Station
. From here you are able to customize the perfect, personalized station with the artists you choose. Play your custom station in the future by clicking the
6
Can I skip songs if I don’t like the song I'm listening to?
Favorites
button.
Be sure you are logged in to your Musicmatch Radio Platinum account and that you are listening to Artist On Demand. The unlimited skipping feature is available in Artist On Demand mode only. If you are listening in Artist MATCH mode, you are not able to use unlimited skipping.
7
Am I limited to the amount of artists I can listen to on Musicmatch Radio?
Frequently Asked Questions 63
There is no limit to the amount of artists available for your listening pleasure in Musicmatch Radio. You have full access to over 1,000,000 tracks from thousands of artists. You can listen to music you have not heard in years, and hear songs for the first time exclusively on Musicmatch Radio. From the Radio home page, select
Stations
or track by typing it into the button.
,
Top A rt ist s
Stations, Eras, Most Popular
, or search for your favorite artists, album
Search
field and clicking the Go

Musicmatch Music Store

1
What is the Music Store?
Musicmatch Music Store is where you can purchase hundreds of thousands of tracks from the biggest artists in music today. Searching for your music using our powerful search tools is simple and fast, helping you to find music by artist, album, track, era or by an artist’s popularity. Purchasing happens in as fast as two clicks. Open your free account today by clicking on the
Account
2
Are the files I’m downloading high quality?
64 Frequently Asked Questions
button within Musicmatch Jukebox.
The tracks available from Musicmatch are encoded using a Variable Bitrate in high-end CD quality sound. Variable Bitrate encoding is an encoding method that ensures consistently high audio quality throughout an encoded file by making decisions on recording quality based on audio complexity. The average bitrate for these tracks is approximately 160kbps.
3
How many tracks can I download?
There is no limit to how many tracks you can download. The most important factor is the amount of space on your hard drive. On average, each track takes about 5MB of disk space.
4
Can I make CDs from my Musicmatch Downloads tracks?
To download a track from Musicmatch Music Store and burn it to CD, do the following:
a
Locate the track you wish to purchase.
b
c
Click the
Click the
Buy Track
Confirm
button.
button to confirm your purchase.
The track downloads and is then added to the Playlist window. To burn this track to a CD, do the following:
Frequently Asked Questions 65
a
Insert a blank CD-R disc.
b
Click the
c
Once Musicmatch Burner opens, select the type of CD
Burn
button in the Playlist window.
you wish to create (Musicmatch Burner defaults to Audio CD).
d
Click
Burn
to start the burn.
NOTE: You must have an Internet connection to burn tracks
downloaded from the Musicmatch Music Store to CD, as a burn license must be obtained prior to burning. Additionally, tracks can be burned to CDs, but the same Playlist may only be burned up to five (5) times.
5
Can I copy Musicmatch Download tracks to my portable device?
You can copy your downloaded tracks to your portable device by creating a Playlist of the tracks you would like to send to your portable device.
a
Click the then select
66 Frequently Asked Questions
Send To
button below the Playlist window, and
Portable Device
.
b
Attach your device according to the Getting Started Guide. Your tracks are copied over to your device.
6
I have multiple computers in my home. May I listen to my Musicmatch Downloads tracks on all of them?
Musicmatch Downloads can be played on up to five computers. Once you have purchased and downloaded a Musicmatch Downloads track, you can move it to four additional computers using the following steps:
a
Copy the tracks to the new machine. You can do this by burning the tracks to a CD using Musicmatch Burner. Or, if you are in a network workgroup, you can copy the tracks to the additional computers via your local area network.
b
Once you have transferred the tracks to the additional computers, first log in to your Downloads account before adding them to the Musicmatch Playlist or Musicmatch Burner.
NOTE: If you are also subscribed to Musicmatch MX and use
the "Remember Me" feature on this computer, for security reasons you need to log out and log back in before adding tracks to the computer.
Frequently Asked Questions 67
7
To log in to your Musicmatch Downloads account:
a
Open Musicmatch Jukebox.
b
Click the
Login
button (top left of the track downloads
window.)
NOTE: If you see your login name, click it to log out and log
back in.
Enter your username and password in the fields provided.
c
d
Click on the
Login
button.
Now that you are logged into your Musicmatch Downloads account, you are ready to play and burn your Musicmatch Downloads tracks from this computer. Using any of the available options (Music Library, Windows Explorer, Playlist buttons, etc.), add your tracks to the Musicmatch Playlist or Musicmatch Burner.
If this is the first time playing or burning Musicmatch Downloads tracks you've purchased with your account on this computer, a window pops up to ask if you would like to activate this computer. Click
Yes
to activate. This message also indicates how many computers you have activated. If you already have five computers activated for Musicmatch
68 Frequently Asked Questions
Downloads, you are not able to activate a new computer. You must first deactivate one of the five activated computers using the
Manage Active PCs
button in Account
Management.
Deactivation of a computer is permanent and can only be performed on the computer that you wish to deactivate. If you no longer have access to a computer you wish to deactivate, contact Musicmatch Customer Support for assistance.
8
What happens if I lose my Internet connection while downloading tracks?
If you have lost your Internet connection during a track or album download, do the following:
a
Logout of your Musicmatch Download account.
b
Close Musicmatch Jukebox.
c
Open Musicmatch Jukebox.
d
Log into your Musicmatch Downloads account.
e
Click on the Download Status link in the Music Center.
Any tracks that are pending should attempt to download again.
Frequently Asked Questions 69

Musicmatch Music Store Troubleshooting

1
I get an error when logging in, "A newer version of Microsoft DRM is required to support Musicmatch On Demand..."
The Digital Rights Management file system has somehow been changed to an older version and must now be corrected. You'll need to download the latest version of Musicmatch Jukebox from the Musicmatch website, and then reinstall it on your system. This should correct the error.
2
When trying to download a track to my Dell DJ Ditty, an error message tells me I must upgrade to On Demand
Tracks from older versions of the On Demand service are not portable. If you converted your Musicmatch account to a Yahoo! account, you’re not automatically updated to the On Demand portable service.
We now have two On Demand subscriptions levels [currently both are offered at the same price]. It is recommended that you upgrade your subscription to On Demand Portable. You can do this by logging into your Jukebox account, pressing the Account button, and selecting Edit Subscription.
70 Frequently Asked Questions
3
When trying to play an On Demand track from the Library or On Demand tab the Player freezes
There may be a corrupted license file. To check and update this file:
a
Check to see what version of wmvcore.dll you are using. It is located in C:\Windows\System 32\wmvcore.dll. Right­click on dll and select properties. Then select the Properties tab. You should be on version 10.10.3802.
b
If not, update to windows media player 10. If you already have it, check for updates. (In Windows Media Player 10, go to
Help > Check for Player Updates
. This needs to be done twice for an update to start. This is a minor Microsoft bug, however if an update is available it should start on the second try).
4
I updated to 10.1 and converted my account, but I still can't transfer to my device. I get a message telling me to upgrade my subscription.
We now have two On Demand subscriptions levels. If you like to transfer tracks to your portable device, upgrade your subscription to On Demand Portable. You can do this by
Frequently Asked Questions 71
logging into your Jukebox account, pressing the Account button, and selecting
5
I can no longer play my On Demand Portable tracks
Edit Subscription.
Musicmatch On Demand Portable tracks must be renewed every 30 days or the license expires. Renewing the license is a simple process that takes about a minute.
Be sure your Internet connection is active, and then launch Musicmatch Jukebox, click the
Sign in
button, and sign in to your account. The track licenses should automatically refresh and be usable for another 30 days.
If the track licenses do not renew (you still can’t play back after signing in), it could be that your On Demand Portable subscription has expired. Update your subscription by signing in to your account, and then click the
Edit Subscription
button. Once updated, your track licenses should renew.
If the track still does not play, you may need to delete the track from the computer file system (not just the Musicmatch Library), and then re-download the file from the On Demand window.
72 Frequently Asked Questions
6
What is firmware and why do I need to update my portable device with a newer version?
Firmware is what drives your hardware to perform tasks such as play music, show tags, add and remove music from your device, etc. Firmware talks to the operating system to accomplish other tasks as well, such as managing digital rights for music. Janus, the new DRM solution from Microsoft, requires that your portable device have its firmware updated so that it can speak the language of the Janus system, and provide you with safe, legal music.
Check the Musicmatch website to see if your device is compatible.
If you need to update your firmware, follow the manufacturer’s instructions for obtaining, and installing firmware for your device.
7
I get an error message when I attempt to sign in to my On Demand account
If you receive an error message while trying to sign in, or use your On Demand Portable account, there are several solutions that could help you to resolve the problem.
Frequently Asked Questions 73

Error Messages

"Unsupported Operation: You must be logged-in to your On Demand portable account to download and transfer On Demand tracks to your portable device."
"On Demand services are currently unavailable. Updating your PC settings may resolve the problem. Go to
Online > FAQ
"Some On Demand services are unavailable. Logging in at a later time may resolve the problem."
for more information."
Help > Additional Help

Solutions

Jukebox
1
Open the task manager [
Processes
2
Highlight button [press
3
Highlight OK to the pop up dialog].
User Settings
74 Frequently Asked Questions
tab.
mmjb.exe
OK
mim.exe
Ctrl-Alt-Del
[if it exists] and press the
to the pop up dialog].
and press the
] and select the
End Processes
End Processes
button [press
1
Set up your XP login with administrator rights from
menu > Control Panel > User Accounts
Internet Explorer
Right-click on
Properties
1
Select the set to
2
Select the
Internet Explorer
.
Privacy
tab and make sure your cookie tolerance is
Medium
or lower.
Security
from your desktop and select
tab and click the
Default Level
from the lower right side.
If this button is not active, set the level to
lower.
3
From the Security tab, highlight
Sites
button
Uncheck the option
Require server verification (https:)
Trusted Sites
for all sites in this zone.
•In the
4
Select the
Add this Web site to the zone
http://www.musicmatch.com
Advanced
tab and place a checkmark next to the
and press the
following options:
Frequently Asked Questions 75
Start
.
button
Medium
or
and press the
text box, type in
Add
button.
Enable Install on Demand (Internet Explorer)
Enable Install on Demand (Other)
5
Select the
Connections
tab, and make sure the following
options are correct:
a
If you're using a Modem, click on the name of your ISP and press the
Uncheck the box that reads
Settings
button.
Use a proxy server for
this connection
b
If you’re using a Cable service [Comcast, Cox, RoadRunner, etc], press the
Uncheck the box that reads
LAN Settings
button.
Use a proxy server for
your LAN
Windows Media Player 10
If you don't have Windows Media Player (WMP)10, install it from
http://www.microsoft.com/downloads/details.aspx?FamilyID= b446ae53-3759-40cf-80d5-cde4bbe07999&displaylang=en
1
Press the down arrow in the top right corner of WMP and select
Tools / Options
76 Frequently Asked Questions
.
2
Select the
Privacy
tab and place a checkmark next to the
following options:
Acquire licenses automatically for protected content.
Send unique Player ID to content providers.
Firewall/Antivirus Software
Do you have an active Firewall? Go to the Start menu, select
Control Panel
1
Select the
, then select
Security Options
Windows Firewall
.
link under Manage Security
Settings. If the firewall is on, continue.
Select the
General
tab and uncheck
Don't allow
exceptions
2
Select the press the
Select the
Exceptions
Browse
button.
My Computer
and navigate to
tab, press the
shortcut from the browse dialog
C:\Program
Add Program
button, and
Files\Musicmatch\Musicmatch Jukebox\
Add the following programs:
mmjb.exe, mm_TDMEngine.exe, mim.exe, mimboot.exe, MMJBBurn.exe, mmjblaunch.exe,
Frequently Asked Questions 77
and
mm_server.exe
.
If you are running a firewall other than Windows Firewall, unblock the following programs:
mim.exe, mimboot.exe, MMJBBurn.exe, mmjblaunch.exe, mm_server.exe
.
mmjb.exe, mm_TDMEngine.exe,
and
General Usage
1
Add tracks to your portable device
a
Connect the portable device to your computer as instructed in the Getting Started Guide.
b
Click the
Portable Device
button to open the Portable Device Manager, (or send tracks to the PDM by selecting the menu
NOTE: When you first connect your portable device, the Portable
Device Assistant should open, giving you options on how to add music to the device; either manually or automatically through synchronization. You may opt to cancel the assistant and simply add tracks via drag-and-drop, clicking the Add button, or clicking the Send To button under the Playlist Window.)
2
Device Assistant
File>Send to Portable Device
).
When the Device Assistant opens it helps you copy music to the device.
78 Frequently Asked Questions
a
Decide if you want to manually add tracks, or have the process more automated by using synchronization.
Manually Add Tracks - You may either:
drag-and-drop tracks into the PDM window,
•click the
•click the
Add
button in the PDM window, or
Send To
button on the Playlist window to
send your Playlist to the PDM window.
Automatically add tracks using synchronization
b
Click
Next
. You have two options:
Choose a random assortment of tracks (from your
playlists or library)
Transfer as much as possible of each source (from
your playlists or library)
NOTE: Either choice attempts to use all tracks, but only uses as
many tracks as can fit on the portable device.
Click
Next
c
choose
. Select the Playlists you'd like to transfer, or
All Musicmatch Library Tracks
. Musicmatch
calculates and display the amount of space required based
Frequently Asked Questions 79
on your selection, and display the amount of space available on your device.
d
Musicmatch is now ready to copy files to the device. You now have two options next time you connect your device.
To have the assistant display again. This lets you use
this automated assistant to add files to your portable device.
To not have the assistant display and have
synchronization occur automatically each time you connect your device, using the same settings you have just selected in the previous steps.
e
Click
SyncNow
NOTE: If your device does not display, you may need to download a
plug-in for it. Click the Tools button and select Add A Device Plug-in. Find your device and click on its picture. The plugin downloads and installs automatically. Reattach your portable device and try again.
NOTE: MusicMatch Jukebox Software, which is included on your
Dell DJ Ditty Product Software CD, already has the Dell DJ Ditty Plug­in Preinstalled.
80 Frequently Asked Questions
. Tracks begin to transfer.
Frequently Asked Questions 81
4

Appendix

Specifications

Hardware
Display LCD
96 x 32 resolution Blue EL back light
Storage media 512MB non-volatile flash memory
Battery Embedded lithium-polymer
300mAh max.
Computer connection USB 2.0/1.1
82 Appendix
Performance Parameters
Audio quality (specifications based on 32-ohm
Signal-to-noise ratio
Channel separation
Frequency response
Harmonic distortion < 0.1%
Playtime up to 14 hours (based on 128 kbps
Battery charging time 2.5 hrs
Operating temperature 0°C/32°F to 40°C/104°F
Storage temperature
load at 1-kHz tone are typical values)
up to 92 dB
up to 65 dB
24 Hz-20 kHz (headphones)
MP3 songs, continuous playback, volume 7(maximum 21), EQ off, using included Dell earphones)
-10°C/14°F to 45°C/113°F
Appendix 83
Supported Audio Formats
MP3 Bitrates 8 ~ 320 kbps, Variable
WMA Bitrates 32~192 kbps, Variable
PlaysForSure Licensed WMA
Audible files Format 2, format 3 and format 4.
Supported Operating Systems
Windows XP Home 32 bit, SP 1, Windows Media
Windows XP Professional 32 bit, SP 1, Windows Media
84 Appendix
Bitrate (VBR) supported
Bitrate (VBR) supported
Player 10
Player 10

Glossary

AUDIBLE—Audible format is used for Audiobooks which can be
downloaded and listened to on your Dell DJ Ditty. When you stop listening to an Audiobook and return to it later, it will still be at the same place.
ITRATE —A bitrate indicates the average number of bits in 1 second of a
B
digital audio track. MP3 encoders allow you to specify the bitrate when making MP3 files. The higher the bitrate, the better the audio quality. Unfortunately, this also means a larger file size.
IGITAL RIGHTS MANAGEMENT (DRM) —A technology enabling the
D
copyright owner of intellectual property, like a digital audio track, to control file usage. It is normally used to allow you to download digital audio tracks while preventing you from distributing the files to other people or other devices. With DRM, digital audio tracks contain digital signatures. Your Dell DJ Ditty is DRM-compliant.
Short for "Graphic Equalizer". Different settings will boost or
EQ
reduce certain frequencies and enchance the sound.
IRMWARE —The software in your device that allows you to perform
F
numerous functions including playing audio.
KBPS —Kilobits-per-second. A measure of how good the bitrate is. 128 kbps
is the standard bitrate for MP3 files. 128-kbps MP3s are near-CD quality.
Appendix 85
Some other commonly used encoding rates are 160 or 192kbps.
ITHIUM-POLYMER BATTE RY (LI-POLY) —A battery composed of
L
lithium, a light metal with high electrochemical potential. Lithium batteries are light and store high amounts of electrical energy. Because of this, lithium-polymer batteries are ideal for your portable device. Lithium­polymer batteries do not use poisonous metals, such as lead, mercury, or cadmium, and have no "memory effect" problems (caused by not being fully discharged before a new recharge, and remembering a shorter battery cycle). However, they are more expensive than conventional nickel-cadmium (NiCad) and nickel metalhydride (NiMH) batteries. Your Dell DJ Ditty uses a Li-Poly battery.
EGABYTE (MB) —About 1 million bytes. Bytes, megabytes, and
M
gigabytes are measures of how much data a storage device can hold. For example, a 3-minute MP3 encoded at standard bitrates is approximately 3 MB in size.
MP3 —A member of the MPEG compression family, MP3 is a commonly used compressed digital-audio format. MP3 encoding transforms digital audio files (like WAV) to provide reasonable audio quality in relatively small file sizes.
LAYSFORSURE—Digital Rights Managed music in WMA format (See
P
reference to Digital Rights Management above).
HUFFLE —A Play mode that randomly plays tracks once only from the
S
86 Appendix
Selected Music list.
HUFFLE REPEAT —A Play Mode that randomly plays tracks from the
S
Selected Music List repeatedly.
USB —Universal Serial Bus. A moderately high-speed input/output technology for "hot swap" data transfers, meaning that you can connect or disconnect a USB device without turning off your computer. Your Dell DJ Ditty uses the newer USB 2.0 standard that allows for higher speed transfers than USB 1.1.
WMA —Windows Media Audio. This is the standard used by Windows Media. Your Dell DJ Ditty can play tracks in this format, as well as MP3.
Appendix 87
Index
A
AB mode, 21-22
Available space, 35
B
Backlight duration, 32
C
Contrast level, 32
88 Index
D
Data Files, 40
Date & Time, 22
Date and Time, 29
Digital Rights Management, 19
Display, 29
download, 56
E
EQ, 32
Error Indications, 47
Error Messages, 74
F
Fast Fo rw ard / Sk ip Forward, 11,
20
Firmware, 53
firmware, 73
Firmware version, 35
FM Radio, 22
H
Headphone Connector, 11
I
Idle Timer, 32
Information, 35
L
Language, 32
Lanyard Attachment, 12
LCD Screen, 11
license agreement, 60
Listen to a preset station, 28
Lock keys, 21
Home/Power Button, 11
M
Main Menu, 22
Index 89
Music Library, 22, 25
Music Store, 52
Musicmatch Downloads, 68
Musicmatch Help, 36
Musicmatch Library, 37
Musicmatch Music Store, 64
Musicmatch Radio, 61
Musicmatch®, 36
N
Normal, 25
Number of tracks, 35
90 Index
O
On Demand, 52
On Demand Portable, 55
P
Play All, 23-24
Play Mode, 22
Play/Pause, 11, 20
PlaysForSure, 19
Portable Device Manager, 37,
39
Preset, 27
R
Radio, 52
Repeat All, 26
Repeat Track, 25
Reset Button, 11
Rewind/Skip Back, 11, 20
S
SEEK, 28
Settings & Info, 23
Shuffle, 26
Shuffle Repeat, 26
Sleep timer, 30
Solutions, 74
Spoken Word Audio, 24
Synchronization, 40
T
Troubleshooting, 48
U
Unlock keys, 21
USB Connector, 11
USB Protective Cap, 11
V
Volume/Scroll/Select Dial, 11
Index 91
W
Windows Media Player 10, 76
WMA, 19
92 Index
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