Page 1
Dell™ PowerEdge™
R610 Systems
Hardware Owner’s Manual
Page 2
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Pow er Edg e are trademarks of Dell Inc.; Intel
is a registered trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows,
and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
September 2009 Rev. A03
Page 3
Contents
1 About Your System . . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators
. . . . . . . . . . 12
LCD Panel Features . . . . . . . . . . . . . . . . . . . 14
Home Screen
Setup Menu
View Menu
Hard-Drive Indicator Patterns for RAID
Back-Panel Features and Indicators
Power Indicator Codes
NIC Indicator Codes
LCD Status Messages
Viewing Status Messages
Removing LCD Status Messages
System Messages
Warning Messages
Diagnostics Messages
. . . . . . . . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . 17
. . . . . . . . . . 19
. . . . . . . . . . . . . . . . . 21
. . . . . . . . . . . . . . . . . . . 22
. . . . . . . . . . . . . . . . . . 23
. . . . . . . . . . . . . 23
. . . . . . . . . . 23
. . . . . . . . . . . . . . . . . . . . 37
. . . . . . . . . . . . . . . . . . . 54
. . . . . . . . . . . . . . . . . 54
Alert Messages
. . . . . . . . . . . . . . . . . . . . . 54
Other Information You May Need
. . . . . . . . . . . . 55
Contents 3
Page 4
2 Using the System Setup Program and
UEFI Boot Manager
Choosing the System Boot Mode . . . . . . . . . . . . 57
. . . . . . . . . . . . . . . . . 57
Entering the System Setup Program
Responding to Error Messages
. . . . . . . . . . . 58
. . . . . . . . . . . 58
Using the System Setup Program
Navigation Keys
System Setup Options
. . . . . . . . . . . . . . . . . . . 58
. . . . . . . . . . . . . . . . . . 59
Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory Settings Screen
Processor Settings Screen
SATA Settings Screen
Boot Settings Screen
Integrated Devices Screen
PCI IRQ Assignments Screen
Serial Communication Screen
. . . . . . . . . . . . . . 61
. . . . . . . . . . . . . 61
. . . . . . . . . . . . . . . . 62
. . . . . . . . . . . . . . . . 63
. . . . . . . . . . . . . 64
. . . . . . . . . . . . 65
. . . . . . . . . . . 65
Embedded Server Management Screen
Power Management Screen
System Security Screen
Exit Screen
. . . . . . . . . . . . . . . . . . . . . 69
Entering the UEFI Boot Manager
. . . . . . . . . . . . 66
. . . . . . . . . . . . . . 68
. . . . . . . . . . . . . 70
Using the UEFI Boot Manager Navigation Keys
UEFI Boot Manager Screen
UEFI Boot Settings Screen
System Utilities Screen
. . . . . . . . . . . . . 71
. . . . . . . . . . . . . 71
. . . . . . . . . . . . . . . 72
59
. . . . . . 66
. . 70
4 Contents
System and Setup Password Features
Using the System Password
Using the Setup Password
iDRAC Configuration Utility
. . . . . . . . . . . . 72
. . . . . . . . . . . . . 74
. . . . . . . . . . . . . . . 76
. . . . . . . . . . 72
Page 5
Entering the iDRAC Configuration Utility . . . . . . 76
3 Installing System Components . . . . . . . . 77
Recommended Tools. . . . . . . . . . . . . . . . . . . 77
Inside the System
. . . . . . . . . . . . . . . . . . . . 77
Removing and Replacing the Optional Front Bezel
Information Tag
Removing the Information Tag
Replacing the Information Tag
Opening and Closing the System
Opening the System
Closing the System
Hard Drives
Removing a Drive Blank
Installing a Hard-Drive Blank
Removing a Hot-Swap Hard Drive
Installing a Hot-Swap Hard Drive
. . . . . . . . . . . . . . . . . . . . . 79
. . . . . . . . . . . 79
. . . . . . . . . . . 80
. . . . . . . . . . . . 80
. . . . . . . . . . . . . . . . 80
. . . . . . . . . . . . . . . . . 81
. . . . . . . . . . . . . . . . . . . . . . . . 82
. . . . . . . . . . . . . . 82
. . . . . . . . . . . . 83
. . . . . . . . . 83
. . . . . . . . . 84
Removing a Hard Drive From a
Hard-Drive Carrier
. . . . . . . . . . . . . . . . . 85
Installing a Hard Drive Into a
Hard-Drive Carrier
Power Supplies
Removing a Power Supply
Installing a Power Supply
Removing the Power Supply Blank
Installing the Power Supply Blank
. . . . . . . . . . . . . . . . . 85
. . . . . . . . . . . . . . . . . . . . . 87
. . . . . . . . . . . . . 87
. . . . . . . . . . . . . 88
. . . . . . . . . 89
. . . . . . . . . 89
. . . 78
Expansion Cards
. . . . . . . . . . . . . . . . . . . . . 89
Expansion Card Installation Guidelines
. . . . . . 89
Contents 5
Page 6
Installing an Expansion Card . . . . . . . . . . . . 90
Removing an Expansion Card
. . . . . . . . . . . . 92
Expansion-Card Risers
. . . . . . . . . . . . . . . . . . 92
Removing an Expansion-Card Riser
Replacing an Expansion-Card Riser
Internal SD Module
. . . . . . . . . . . . . . . . . . . 95
Installing the Internal SD Module
Removing the Internal SD Module Card
Internal SD Flash Card
. . . . . . . . . . . . . . . . . . 97
Installing an Internal SD Flash Card
Removing an Internal SD Flash Card
Internal USB Memory Key
Internal USB Cable
. . . . . . . . . . . . . . . . 98
. . . . . . . . . . . . . . . . . . . . 99
Removing the Internal USB Cable
Installing the Internal USB Cable
VFlash Media
. . . . . . . . . . . . . . . . . . . . . . 100
Installing a VFlash Media Card
Removing a VFlash Media Card
iDRAC6 Enterprise Card (Optional)
Installing an iDRAC6 Enterprise Card
Removing an iDRAC6 Enterprise Card
. . . . . . . . 92
. . . . . . . . 95
. . . . . . . . . . 95
. . . . . . 97
. . . . . . . . 97
. . . . . . . . 98
. . . . . . . . . 99
. . . . . . . . . 100
. . . . . . . . . . 101
. . . . . . . . . 101
. . . . . . . . . . 101
. . . . . . . 101
. . . . . . 102
6 Contents
NIC Hardware Key . . . . . . . . . . . . . . . . . . . 103
Cooling Fans
. . . . . . . . . . . . . . . . . . . . . . 104
Removing a Cooling Fan
Replacing a Cooling Fan
Removing the Fan Assembly
Replacing the Fan Assembly
Removing the Plastic Fan Guide
. . . . . . . . . . . . . 105
. . . . . . . . . . . . . 106
. . . . . . . . . . . 106
. . . . . . . . . . . 107
. . . . . . . . . 108
Page 7
Replacing the Plastic Fan Guide . . . . . . . . . . 108
Optical Drive
Removing an Optical Drive
Installing an Optical Drive
. . . . . . . . . . . . . . . . . . . . . . . 108
. . . . . . . . . . . . . 109
. . . . . . . . . . . . . 110
Integrated Storage Controller Card
Removing the Integrated Storage
Controller Card
. . . . . . . . . . . . . . . . . . . 111
Installing the Integrated Storage
Controller Card
RAID Battery
Removing a RAID Battery
Installing a RAID Battery
. . . . . . . . . . . . . . . . . . . 112
. . . . . . . . . . . . . . . . . . . . . . . 114
. . . . . . . . . . . . . . 114
. . . . . . . . . . . . . . 114
Removing the PERC 6/I Battery Cable
Installing the PERC 6/I Battery Cable
System Memory
. . . . . . . . . . . . . . . . . . . . . 116
General Memory Module Installation
Guidelines
Mode-Specific Guidelines
. . . . . . . . . . . . . . . . . . . . . . 116
. . . . . . . . . . . . . 117
Installing Memory Modules
Removing Memory Modules
. . . . . . . . . . . 111
. . . . . . . 114
. . . . . . . . 115
. . . . . . . . . . . . 120
. . . . . . . . . . . . 122
Processors
System Battery
Control Panel Assembly
. . . . . . . . . . . . . . . . . . . . . . . . 122
Removing a Processor
Installing a Processor
. . . . . . . . . . . . . . . . . . . . . . 127
Replacing the System Battery
. . . . . . . . . . . . . . . 122
. . . . . . . . . . . . . . . 125
. . . . . . . . . . . 127
. . . . . . . . . . . . . . . . . 129
Installing the Control Panel Display Module
Removing the Control Panel Board
Installing the Control Panel Board
. . . . 131
. . . . . . . . . 131
. . . . . . . . . 132
Contents 7
Page 8
SAS Backplane. . . . . . . . . . . . . . . . . . . . . 132
Removing the SAS Backplane
Installing a SAS Backplane
. . . . . . . . . . 132
. . . . . . . . . . . . 135
System Board
Removing the System Board
Installing the System Board
. . . . . . . . . . . . . . . . . . . . . . 135
. . . . . . . . . . . 135
. . . . . . . . . . . . 138
4 Troubleshooting Your System . . . . . . . . 141
Safety First—For You and Your System . . . . . . . . 141
Troubleshooting System Startup Failure
Troubleshooting External Connections . . . . . . . . 141
Troubleshooting the Video Subsystem
Troubleshooting a USB Device
Troubleshooting a Serial I/O Device
Troubleshooting a NIC
Troubleshooting a Wet System
. . . . . . . . . . . . . . . . . 143
. . . . . . . . . . . . . 144
Troubleshooting a Damaged System
Troubleshooting the System Battery
. . . . . . . . 141
. . . . . . . . . 142
. . . . . . . . . . . . 142
. . . . . . . . . . 143
. . . . . . . . . . 145
. . . . . . . . . . 146
8 Contents
Troubleshooting Power Supplies
. . . . . . . . . . . 146
Troubleshooting System Cooling Problems
Troubleshooting a Fan
Troubleshooting System Memory
Troubleshooting an Internal SD Card
. . . . . . . . . . . . . . . . . 148
. . . . . . . . . . . 148
. . . . . . . . . 150
. . . . . . 147
Page 9
Troubleshooting an Internal USB Key . . . . . . . . . . 151
Troubleshooting an Optical Drive
Troubleshooting Hard Drives
Troubleshooting a SAS Controller
Troubleshooting an External Tape Drive
Troubleshooting Expansion Cards
Troubleshooting the Processors
. . . . . . . . . . . . 151
. . . . . . . . . . . . . . 152
. . . . . . . . . . . . 153
. . . . . . . . 154
. . . . . . . . . . . . 155
. . . . . . . . . . . . . 157
5 Running the System Diagnostics . . . . . . 159
Using Dell™ PowerEdge™ Diagnostics . . . . . . . . 159
System Diagnostics Features
When to Use the System Diagnostics
Running the System Diagnostics
System Diagnostics Testing Options
Using the Custom Test Options
Selecting Devices for Testing
Selecting Diagnostics Options
Viewing Information and Results
. . . . . . . . . . . . . . 159
. . . . . . . . . . 160
. . . . . . . . . . . . 160
. . . . . . . . . . 161
. . . . . . . . . . . . . 161
. . . . . . . . . . . 161
. . . . . . . . . . . 161
. . . . . . . . . . 162
6 Jumpers and Connectors . . . . . . . . . . . 163
System Board Jumpers . . . . . . . . . . . . . . . . . 163
Disabling a Forgotten Password
System Board Connectors
. . . . . . . . . . . . 163
. . . . . . . . . . . . . . . . 164
Contents 9
Page 10
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 167
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 167
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
10 Contents
Page 11
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup
Program and UEFI Boot Manager."
<F10> Enters System Services, which opens the Unified Server Configurator
from which you can access utilities such as system diagnostics. See the
Unified Server Configurator user documentation for more information.
<F11> Boot Mode set to BIOS: Enters the BIOS Boot Manager, which allows
you to select a boot device.
Boot Mode set to UEFI: Enters the UEFI Boot Manager, which enables
you to manage your system’s boot options.
<F12> Enters PXE boot (if enabled in System Setup program).
<Ctrl<E> Enters the iDRAC6 Configuration Utility, which allows access to the
system event log (SEL) and configuration of remote access to the
system.
<Ctrl<C> Enters the SAS Configuration Utility. See your SAS adapter
documentation for more information.
<Ctrl<R> Enters the PERC configuration utility. For more information, see the
documentation for your PERC card.
<Ctrl<S> Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your embedded NIC.
About Your System 11
Page 12
Front-Panel Features and Indicators
1 2345
7
8
9
10
6
Figure 1-1. Front Panel Indicators and Features
Item Indicator, Button, or
Connector
1 Power-on indicator,
power button
Icon Description
The power-on indicator lights when the
system power is on.
The power button controls the DC
power supply output to the system.
When the system bezel is installed, the
power button is not accessible.
NOTE: When powering on the system, the
video monitor can take up to 25 seconds
to display an image, depending on the
amount of memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.
NOTE: To force an ungraceful shutdown,
press and hold the power button for five
seconds.
12 About Your System
Page 13
Item Indicator, Button, or
Connector
2 NMI button Used to troubleshoot software and
3 USB connectors (2) Connects USB devices to the system.
4 Video connector Connects a monitor to the system.
5 LCD menu buttons Allows you to navigate the control panel
6 LCD panel Provides system ID, status information,
Icon Description
device driver errors when using certain
operating systems. This button can be
pressed using the end of a paper clip.
Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.
The ports are USB 2.0-complaint.
LCD menu.
and system error messages.
The LCD lights blue during normal
system operation. The LCD lights
amber when the system needs attention,
and the LCD panel displays an error
code followed by descriptive text.
NOTE: If the system is connected to AC
power and an error has been detected,
the LCD lights amber regardless of
whether the system has been powered on.
7 System identification
button
The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the LCD
panel on the front and the system status
indicator on the chassis back panel flash
blue until one of the buttons is pushed
again.
About Your System 13
Page 14
Item Indicator, Button, or
Connector
8 Hard drives (6) Up to six 2.5-inch hard drives
9 Optical drive
(optional)
Icon Description
One optional slim-line SATA DVD drive
or DVD+RW drive.
NOTE: DVD devices are data only.
10 System identification
panel
A slide-out panel for system information
including the Express Service tag,
embedded NIC MAC address, and
iDRAC6 Enterprise card MAC address.
Space is provided for an additional label.
LCD Panel Features
The system's LCD panel provides system information and status messages to
signify when the system is operating correctly or when the system needs
attention. See "LCD Status Messages" for information on specific status
codes.
The LCD backlight lights blue during normal operating conditions and lights
amber to indicate an error condition. When the system is in standby mode,
the LCD backlight will switch off after five minutes of inactivity, and can be
turned on by pressing the Select button on the LCD panel. The LCD
backlight will remain off if the "No Message" option is selected through the
iDRAC6, the LCD panel, or other tools.
14 About Your System
Page 15
Figure 1-2. LCD Panel Features
1
2
4
3
Item Buttons Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the
cursor.
3 Right Moves the cursor forward in one-step
increments.
During message scrolling:
• Press once to increase scrolling speed.
• Press again to stop.
• Press again to return to default scrolling.
• Press again to repeat the cycle.
4 System ID Turns the system ID mode on and off.
Press quickly to toggle the system ID on and
off. If the system hangs during POST, press and
hold the system ID button for more than five
seconds to enter BIOS Progress mode.
Home Screen
The Home screen displays user-configurable information about the system.
This screen is displayed during normal system operation when there are no
status messages or errors present. When the system is in standby mode, the
LCD backlight will turn off after five minutes of inactivity if there are no error
messages. Press one of the three navigation buttons (Select, Left, or Right) to
view the Home screen.
To navigate to the Home screen from another menu, continue to select the
up arrow until the Home icon is displayed, and then select the Home
icon.
About Your System 15
Page 16
Setup Menu
Option Description
DRAC Select DHCP or Static IP to configure the network
mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS
to enable DNS and to view domain addresses. Two
separate DNS entries are available.
Set error Select SEL to display LCD error messages in a format
that matches the IPMI description in the SEL log. This
can be useful when trying to match an LCD message
with an SEL entry.
Select Simple to display LCD error messages in a more
user-friendly description. See "LCD Status Messages"
for a list of messages in this format.
Set home Select the default information to be displayed on the
LCD Home screen. See "View Menu" to see the options
and option items that can be selected to display by
default on the Home screen.
View Menu
Option Description
DRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC6.
Addresses include DNS (Primary and Secondary),
Gateway, IP, and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for DRAC, iSCSIn, or
NETn.
Name Displays the name of the Host, Model, or User String
for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or
Watts. The display format can be configured in the "Set
home" submenu of the Setup menu (see "Setup
Menu").
16 About Your System
Page 17
Option Description
1
2
Temperature Displays the temperature of the system in Celsius or
Fahrenheit. The display format can be configured in the
"Set home" submenu of the Setup menu (see "Setup
Menu").
Hard-Drive Indicator Patterns for RAID
Figure 1-3. Hard Drive Indicators
1 drive-activity indicator (green) 2 drive-status indicator (green and
amber)
About Your System 17
Page 18
Drive-Status Indicator Pattern
(RAID Only)
Blinks green two times per
second
Off Drive ready for insertion or removal
Description
Identify drive/preparing for removal
NOTE: The drive status indicator remains off until all
hard drives are initialized after system power is
applied. Drives are not ready for insertion or removal
during this time.
Blinks green, amber, and off Drive predicted failure
Blinks amber four times per
second
Blinks green slowly Drive rebuilding
Steady green Drive online
Drive failed
18 About Your System
Page 19
Back-Panel Features and Indicators
2
1
3
4
5
6 8
9
10
11
12
13
7
Figure 1-4 shows the controls, indicators, and connectors located on the
system's back panel.
Figure 1-4. Back-Panel Features and Indicators
Item Indicator, Button, or
Connector
1 iDRAC6 Enterprise
port (optional)
2 VFlash media slot
(optional)
3 serial connector Connects a serial device to the system.
4 PCIe slot 1 PCI Express (generation 2) x8-wide
5 video connector Connects a VGA display to the system.
6 USB connectors (2) Connects USB devices to the system.
7 PCIe slot 2 PCIe Gen2 x8-wide expansion slot
8 Ethernet connectors
(4)
9 system status indicator
connector
10 system status indicator Provides a power on indicator for the
Icon Description
Dedicated management port for the
optional iDRAC6 Enterprise card.
Connects an external SD memory card
for the optional iDRAC6 Enterprise
card.
expansion slot (full-height, half-length)
The ports are USB 2.0-complaint.
(full-height, half-length)
Embedded 10/100/1000 NIC
connectors.
Connector for attaching a system
indicator extension cable that is used
on a cable management arm
back of the system
About Your System 19
Page 20
Item Indicator, Button, or
Connector
11 system identification
button
12 power supply 1 (PS1) 717-W or 502-W power supply
13 power supply 2 (PS2) 717-W or 502-W power supply
Icon Description
Turns the system ID modes on and off.
The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the
LCD panel on the front and the system
status indicator on the chassis back
panel light blue until one of the
buttons is pushed again.
20 About Your System
Page 21
Power Indicator Codes
An LED indicator on the power button indicates when power is supplied to
the system and the system is operational.
The power supplies have an indicator that shows whether power is present or
whether a power fault has occurred.
• Not lit — AC power is not connected.
• Green — In standby mode, indicates that a valid AC source is connected
to the power supply, and that the power supply is operational. When the
system is on, it also indicates that the power supply is providing DC power
to the system.
• Amber — Indicates a problem with the power supply.
• Alternating green and amber — When hot-adding a power supply,
indicates that the power supply is mismatched with the other power
supply (a High Output power supply and an Energy Smart power supply
are installed in the same system). Replace the power supply that has the
flashing indicator with a power supply that matches the capacity of the
other installed power supply.
CAUTION: If troubleshooting a PSU mismatch error, replace only the power
supply with the flashing indicator. Swapping the opposite power supply to create
a matched pair can result in an error condition and unexpected system shutdown.
To change from a High Output configuration to an Energy Smart configuration or
vice versa, you must power down the system.
About Your System 21
Page 22
Figure 1-5. Power Supply Status Indicator
1
1
2
1 power supply status
NIC Indicator Codes
Figure 1-6. NIC Indicators
1 link indicator 2 activity indicator
22 About Your System
Page 23
Indicator Description
Link and activity indicators are off The NIC is not connected to the network.
Link indicator is green The NIC is connected to a valid network link at
1000 Mbps.
Link indicator is amber The NIC is connected to a valid network link at
10/100 Mbps.
Activity indicator is green blinking Network data is being sent or received.
LCD Status Messages
The following LCD messages refer to events recorded in the System Event
Log (SEL). (The messages are shown here in "simple" text format.) For
information on the SEL and configuring system management settings, see
the systems management software documentation.
NOTE: If your system fails to boot, press the System ID button for at least five
seconds until an error code appears on the LCD. Record the code, then see "Getting
Help."
Viewing Status Messages
If a system error code occurs, the LCD screen will turn amber. Press the Select
button to view the list of errors or status messages. Use the Left and Right
buttons highlight an error number, and press Select to view the error.
Removing LCD Status Messages
For faults associated with sensors, such as temperature, voltage, fans, and so
on, the LCD message is automatically removed when that sensor returns to a
normal state. For other faults, you must take action to remove the message
from the LCD display:
• Clear the SEL — You can perform this task remotely, but you will lose the
event history for the system.
• Power cycle — Turn off the system and disconnect it from the electrical
outlet; wait approximately ten seconds, reconnect the power cable, and
restart the system.
About Your System 23
Page 24
To resolve the problem and remove the LCD message, refer to the corrective
actions in the following table.
NOTE: The following LCD status messages are displayed in the Simple format. See
“Setup Menu“to select the format in which the messages are displayed.
Table 1-1. LCD Status Messages
Code Text Cause Corrective Actions
E1000 Failsafe
voltage
error.
Contact
support.
E1114 Ambient Temp
exceeds
allowed
range.
E1116 Memory
disabled,
temp above
range. Power
cycle AC.
E1210 Motherboard
battery
failure.
Check
battery.
E1211 RAID
Controller
battery
failure.
Check
battery.
Check the system event log
for critical failure events.
Ambient temperature has a
reached a point outside of
the allowed range.
Memory has exceeded
allowable temperature and
has been disabled to
prevent damage to the
components.
CMOS battery is missing or
the voltage is outside of the
allowable range.
RAID battery is either
missing, bad, or unable to
recharge due to thermal
issues.
Remove AC power to the
system for 10 seconds or
clear the SEL.
If the problem persists,
see "Getting Help."
See "Troubleshooting
System Cooling
Problems."
Remove AC power to the
system for 10 seconds and
restart the system.
See "Troubleshooting
System Cooling
Problems."
If the problem persists,
see "Getting Help."
See "Troubleshooting the
System Battery."
Reseat the RAID battery
connector. See "Installing
a RAID Battery" and
"Troubleshooting System
Cooling Problems."
24 About Your System
Page 25
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1216 3.3V
Regulator
failure.
Reseat PCIe
cards.
E1229 CPU # VCORE
Regulator
failure.
Reseat CPU.
3.3V voltage regulator has
failed.
Specified processor
VCORE voltage regulator
has failed.
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards."
Reseat the processor(s).
See "Troubleshooting the
Processors."
If the problem persists,
see "Getting Help."
E122A CPU # VTT
Regulator
failure.
Reseat CPU.
Specified processor VTT
voltage regulator has failed.
Reseat the processor(s).
See "Troubleshooting the
Processors."
If the problem persists,
see "Getting Help."
E122C CPU Power
Fault. Power
cycle AC.
A power fault was detected
when powering up the
processor(s).
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
E122D Memory
Regulator #
Failed.
Reseat DIMMs.
E122E On-board
regulator
failed. Call
support.
One of the memory
regulators has failed.
One of the on-board
voltage regulators failed.
Reseat the memory
modules. See
"Troubleshooting System
Memory."
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
E1310 Fan ## RPM
exceeding
range. Check
RPM of specified fan is
outside of the intended
operating range.
See "Troubleshooting
System Cooling
Problems."
fan.
About Your System 25
Page 26
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1311 Fan module ##
RPM exceeding
range. Check
fan.
E1313 Fan
redundancy
lost. Check
fans.
E1410 System Fatal
Error
detected.
E1414 CPU # temp
exceeding
range. Check
CPU heatsink.
E1418 CPU # not
detected.
Check CPU is
seated
properly.
E141C Unsupported
CPU
configuration
Check CPU or
BIOS
revision.
RPM of specified fan in
specified module is outside
of intended operating
range.
The system is no longer fan
redundant. Another fan
failure would put the
system at risk of overheating.
A fatal system error has
been detected.
Specified processor is out of
acceptable temperature
range.
Specified processor is
missing or bad, and the
system is in an unsupported
configuration.
Processors are in an
unsupported configuration.
See "Troubleshooting
System Cooling
Problems."
Check LCD for additional
scrolling messages. See
"Troubleshooting a Fan."
Check LCD for additional
scrolling messages.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
Ensure that the processor
heat sinks are properly
installed. See
"Troubleshooting the
Processors" and
"Troubleshooting System
Cooling Problems."
Ensure that the specified
microprocessor is properly
installed. See
"Troubleshooting the
Processors."
Ensure that your
microprocessors match
and conform to the type
described in the
microprocessor technical
specifications outlined in
your system’s Getting
Started Guide.
26 About Your System
Page 27
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E141F CPU #
protocol
error. Power
cycle AC.
E1420 CPU Bus
parity error.
Power cycle
AC.
E1422 CPU # machine
check error.
Power cycle
AC.
E1610 Power Supply
# (### W)
missing.
Check power
supply.
E1614 Power Supply
# (### W)
error. Check
power supply.
E1618 Predictive
failure on
Power Supply
# (### W).
Check PSU.
The system BIOS has
reported a processor
protocol error.
The system BIOS has
reported a microprocessor
bus parity error.
The system BIOS has
reported a machine check
error.
Specified power supply was
removed or is missing from
the system.
Specified power supply has
failed.
A power supply fan failure,
an over-temperature
condition, or power supply
communication error has
caused the predictive
warning of an impending
power supply failure.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
Remove AC power to the
system for 10 seconds or
clear the SEL.
If the problem persists,
see "Getting Help."
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
See "Troubleshooting
Power Supplies."
See "Troubleshooting
Power Supplies."
See "Troubleshooting
Power Supplies."
About Your System 27
Page 28
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E161C Power Supply
# (### W)
lost AC
power. Check
PSU cables.
E1620 Power Supply
# (### W) AC
power error.
Check PSU
cables.
E1624 Lost power
supply
redundancy.
Check PSU
cables.
E1626 Power Supply
Mismatch.
PSU1 = ### W,
PSU2 = ### W.
E1629 Power
required >
PSU wattage.
Check PSU and
config.
Specified power supply is
attached to the system, but
it has lost its AC input.
Specified power supply's
AC input is outside of the
allowable range.
The power supply
subsystem is no longer
redundant. If the remaining
power supply fails, the
system will shut down.
The power supplies in the
system are not the same
wattage.
The system configuration
requires more power than
the power supplies can
provide, even with
throttling.
Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supplies."
Check the AC power
source for the specified
power supply. If the
problem persists, see
"Troubleshooting Power
Supplies."
See "Troubleshooting
Power Supplies."
Ensure that power
supplies with matching
wattage are installed. See
the Technical
Specifications outlined in
your system’s Getting
Started Guide.
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
28 About Your System
Page 29
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1710 I/O channel
check error.
Review &
clear SEL.
The system BIOS has
reported an I/O channel
check.
Check the SEL for details
of the error message.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
E1711 PCI parity
error on Bus
## Device ##
Function ##
The system BIOS has
reported a PCI parity error
on a component that
resides in PCI
configuration space at bus
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards."
##, device ##, function
##.
PCI parity
error on Slot
#. Review &
clear SEL.
The system BIOS has
reported a PCI parity error
on a component that
resides in the specified slot.
Check the SEL for details
of the error message.
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards."
E1712 PCI system
error on Bus
## Device ##
Function ##
The system BIOS has
reported a PCI system error
on a component that
resides in PCI
configuration space at bus
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards."
##, device ##, function
##.
PCI system
error on Slot
#. Review &
clear SEL.
The system BIOS has
reported a PCI system error
on a component that
resides in the specified slot.
Reinstall the expansion-
card riser. See "Expansion-
Card Risers." If the
problem persists, the riser
card or system board is
faulty. See "Getting Help."
About Your System 29
Page 30
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1714 Unknown
error. Review
& clear SEL.
E1715 Fatal I/O
error. Review
& clear SEL.
E1716 Chipset IERR
Bus ## Dev ##
Function ##.
Review &
clear SEL.
E1717 CPU ##
internal
error. Review
& clear SEL.
The system BIOS has
determined there has been
an error in the system, but
is unable to determine its
origin.
The system BIOS has
determined there has been
an error in the system.
The system BIOS has
reported a chipset internal
error that resides in bus
##, device ##,
function##.
The system BIOS has
determined that the
specified processor has had
an internal error.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
Check the SEL for details
of the error message and
then clear the SEL.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
Check the SEL for details
of the error message and
then clear the SEL.
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
Check the SEL for details
of the error message and
then clear the SEL.
Remove AC power to the
system for 10 seconds and
restart the system.
See "Troubleshooting the
Processors." If the
problem persists, see
"Getting Help."
30 About Your System
Page 31
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E171F PCIe fatal
error on Bus
## Device ##
Function ##
The system BIOS has
reported a PCIe fatal error
on a component that
resides in PCI
configuration space at bus
Remove and reseat the
PCIe expansion cards. If
the problem persists, see
"Troubleshooting
Expansion Cards."
##, device ##, function
##.
PCIe fatal
error on Slot
#. Review &
clear SEL.
The system BIOS has
reported a PCIe fatal error
on a component that
resides in the specified slot.
Reinstall the expansion-
card riser. See "Expansion-
Card Risers." If the
problem persists, the riser
card or system board is
faulty. See "Getting Help."
E1810 Hard drive ##
fault. Review
The specified hard drive
has experienced a fault.
See "Troubleshooting
Hard Drives."
& clear SEL.
E1812 Hard drive ##
removed.
Check drive.
E1A11 PCI Riser
hardware &
configuration
mismatch.
Reconfigure.
The specified hard drive
has been removed from the
system.
PCIe risers are not
configured correctly. Some
invalid configurations
prevent the system from
powering on.
Information only.
Reinstall the expansion-
card riser. See "Expansion-
Card Risers."
If the problem persists,
the riser card or system
board is faulty. See
"Getting Help."
E1A12 PCI Riser not
detected.
Check Riser.
One or all of the PCIe risers
is missing. This prevents
the system from powering
Reinstall the missing riser
card(s). See "Replacing an
Expansion-Card Riser."
on.
E1A14 SAS cable A
failure.
Check
connection.
SAS cable A is missing or
bad.
Reseat the cable. If the
problem persists, replace
cable.
If the problem persists,
see "Getting Help."
About Your System 31
Page 32
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E1A15 SAS cable B
failure.
Check
connection.
E1A1D Control panel
USB cable not
detected.
Check cable.
E2010 Memory not
detected.
Inspect
DIMMs.
E2011 Memory
configuration
failure.
Check DIMMs.
E2012 Memory
configured
but unusable.
Check DIMMs.
E2013 BIOS unable
to shadow
memory. Check
DIMMs.
E2014 CMOS RAM
failure.
Power cycle
AC.
SAS cable B is missing or
bad.
USB cable to the control
panel is missing or bad.
No memory was detected in
the system.
Memory detected, but is
not configurable. Error
detected during memory
configuration.
Memory configured, but is
unusable.
The system BIOS failed to
copy its flash image into
memory.
CMOS failure. CMOS
RAM not functioning
properly.
Reseat the cable. If the
problem persists, replace
cable.
If the problem persists,
see "Getting Help."
Reseat the cable. If the
problem persists, replace
cable.
If the problem persists,
see "Getting Help."
Install memory or reseat
the memory modules. See
"System Memory" or
"Troubleshooting System
Memory."
See "Troubleshooting
System Memory."
See "Troubleshooting
System Memory."
See "Troubleshooting
System Memory."
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
32 About Your System
Page 33
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E2015 DMA
Controller
failure.
Power cycle
AC.
E2016 Interrupt
Controller
failure.
Power cycle
AC.
E2017 Timer refresh
failure.
Power cycle
AC.
E2018 Programmable
Timer error.
Power cycle
AC.
E2019 Parity error.
Power cycle
AC.
E201A SuperIO
failure.
Power cycle
AC.
DMA controller failure. Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
Interrupt controller failure. Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
Timer refresh failure. Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
Programmable interval
timer error.
Parity error. Remove AC power to the
SIO failure. Remove AC power to the
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
About Your System 33
Page 34
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E201B Keyboard
Controller
error. Power
cycle AC.
E201C SMI
initializatio
n failure.
Power cycle
AC.
E201D Shutdown test
failure.
Power cycle
AC.
E201E POST memory
test failure.
Check DIMMs.
E2020 CPU
configuration
failure.
Check screen
message.
E2021 Incorrect
memory
configuration. Review
User Guide.
E2022 General
failure
during POST.
Check screen
message.
Keyboard controller failure. Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
System management
interrupt (SMI)
initialization failure.
BIOS shutdown test failure. Remove AC power to the
BIOS POST memory test
failure.
Processor configuration
failure.
Incorrect memory
configuration.
General failure after video. Check screen for specific
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
system for 10 seconds and
restart the system.
If the problem persists,
see "Getting Help."
See "Troubleshooting
System Memory."
If the problem persists,
see "Getting Help."
Check screen for specific
error messages. See
"Troubleshooting the
Processors."
Check screen for specific
error messages (see
"Troubleshooting System
Memory").
error messages.
34 About Your System
Page 35
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
E2110 Multibit
Error on DIMM
##. Reseat
The DIMM in slot "##"
has had a multi-bit error
(MBE).
See "Troubleshooting
System Memory."
DIMM.
E2111 SBE log
disabled on
DIMM ##.
Reseat DIMM.
E2113 Mem mirror
OFF on DIMM
## & ##.
Power cycle
AC
The system BIOS has
disabled memory single-bit
error (SBE) logging and will
not log anymore SBEs until
the system is rebooted.
"##" represents the DIMM
implicated by the BIOS.
The system BIOS has
disabled memory mirroring
because it has determined
one half of the mirror has
had too many errors. "##
& ##" represents the
DIMM pair implicated by
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Troubleshooting
System Memory."
Remove AC power to the
system for 10 seconds and
restart the system.
If the problem persists,
see "Troubleshooting
System Memory."
the BIOS.
I1910 Intrusion
detected.
System cover has been
removed.
Information only.
Check chassis
cover.
I1911 LCD Log full.
Check SEL to
review all
Errors.
LCD overflow message. A
maximum of ten error
messages can display
sequentially on the LCD.
The eleventh message
instructs the user to check
Check the SEL for details
on the events.
Remove AC power to the
system for 10 seconds or
clear the SEL.
the SEL for details on the
events.
I1912 SEL full.
Review &
clear log.
The SEL is full of events
and is unable to log any
more.
Check the SEL for details
of the error messages,
then clear the SEL.
About Your System 35
Page 36
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions
W1228 RAID
Controller
battery
capacity <
24hr.
W1627 Power
required >
PSU wattage.
Check PSU and
config.
W1628 Performance
degraded.
Check PSU and
system
configuration.
Warns predictively that the
RAID battery has less than
24 hours of charge left.
The system configuration
requires more power than
what the power supply can
provide.
The system configuration
requires more power than
what the power supply can
provide, but it can boot if
throttled.
Allow RAID battery to
charge to greater than 24
hours of sustained charge.
If problem persists,
replace the RAID battery.
See "Installing a RAID
Battery."
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
Turn off power to the
system, reduce the
hardware configuration or
install higher-wattage
power supplies, and then
restart the system.
NOTE: For the full name of an abbreviation or acronym used in this table, see the
"Glossary."
36 About Your System
Page 37
System Messages
System messages appear on the screen to notify you of a possible problem
with the system.
NOTE: If you receive a system message not listed in the table, check the
documentation for the application that is running when the message appears or the
operating system's documentation for an explanation of the message and
recommended action.
Table 1-2. System Messages
Message Causes Corrective Actions
128-bit Advanced
ECC mode
disabled. For
128-bit Advanced
ECC, DIMMs must
be installed in
pairs. Pairs must
be matched in
size and
geometry.
Alert! Advanced
ECC Memory Mode
disabled! Memory
configuration
does not support
Advanced ECC
Memory Mode.
The memory configuration
does not match the setting in
BIOS. The BIOS setting has
been disabled.
Advanced ECC Memory
Mode was enabled in the
system setup program, but
the current configuration
does not support Advanced
ECC Memory Mode.
A memory module may be
faulty.
Reconfigure the memory
modules to support
Advanced ECC mode. See
"System Memory."
Ensure that the memory
modules are installed in a
configuration that supports
Advanced ECC Memory
Mode. Check other system
messages for additional
information for possible
causes. For memory
configuration information,
see "System Memory."
Check other messages for
faulty memory modules.
If the problem persists, see
"Troubleshooting System
Memory."
About Your System 37
Page 38
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Alert! iDRAC6 not
responding.
Rebooting.
Alert! iDRAC6 not
responding.
Power required
may exceed PSU
wattage.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.
Alert! Node
Interleaving
disabled! Memory
configuration
does not support
Node
Interleaving.
The iDRAC6 is not
responding to BIOS
communication either
because it is not functioning
properly or has not
completed initialization. The
system will reboot.
The iDRAC6 is not
responding.
The iDRAC6 was remotely
reset while system was
booting
After AC recovery, the
iDRAC6 takes longer than
normal to boot.
The memory configuration
does not support node
interleaving, or the
configuration has changed
(for example, a DIMM has
failed) so that node
interleaving cannot be
supported. The system will
run but node interleaving will
be disabled.
Wait for the system to
reboot.
Remove AC power to the
system for 10 seconds and
restart the system.
Ensure that the memory
modules are installed in a
configuration that supports
node interleaving. Check
other system messages for
additional information for
possible causes. For memory
configuration information,
see "System Memory." If the
problem persists, see
"Troubleshooting System
Memory."
38 About Your System
Page 39
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Alert! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.
Alert!
Continuing
system boot
accepts the risk
that system may
power down
without warning.
Alert! Redundant
memory disabled!
Memory
configuration
does not support
redundant
memory.
The system configuration of
processor(s), memory
modules, and expansion
cards may not be supported
by the power supplies.
Memory Mirroring was
enabled in the system setup
program, but the current
configuration does not
support redundant memory.
A memory module may be
faulty.
If any system components
were just upgraded, return
the system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. If Energy Smart
power supplies are installed,
replace them with the High
Output power supplies to use
the components. See "Power
Supplies."
Check the memory modules
for failure. See
"Troubleshooting System
Memory." Reset the memory
setting, if appropriate. See
"Using the System Setup
Program and UEFI Boot
Manager."
Alert! System
fatal error
during previous
boot.
BIOS
MANUFACTURING
An error caused the system to
reboot.
System is in manufacturing
mode.
Check other system
messages for additional
information for possible
causes.
Reboot to take the system
out of manufacturing mode.
MODE detected.
MANUFACTURING
MODE will be
cleared before
the next boot.
System reboot
required for
normal
operation.
About Your System 39
Page 40
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
BIOS Update
Attempt Failed!
Caution!
NVRAM_CLR jumper
is installed on
system board
CPU set to
minimum
frequency.
x
installed
CPU
with no memory.
Remote BIOS update
attempt failed.
NVRAM_CLR jumper is
installed in the clear setting.
CMOS has been cleared.
The processor speed may be
intentionally set lower for
power conservation.
Memory modules are
required but not installed in
the indicated processor’s
memory slots.
Retry the BIOS update. If
the problem persists, see
"Getting Help."
Move the NVRAM_CLR
jumper to the default
position (pins 3 and 5). See
"System Board Connectors"
for jumper location.
After restoring the jumper,
update the desired settings in
the BIOS System Setup
program. See "Using the
System Setup Program and
UEFI Boot Manager."
If not an intentional setting,
check any other system
messages for possible causes.
Install memory modules for
the processor. See "System
Memory."
40 About Your System
Page 41
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
CPUs with
different cache
sizes detected.
CPUs with
different core
sizes detected!
System halted
CPUs with
different
logical
processors
detected! System
halted
CPUs with
different power
rating detected!
System halted
Current boot mode
is set to UEFI.
Please ensure
compatible
bootable media is
available. Use
the system setup
program to change
the boot media as
needed.
Decreasing
available memory
DIMM
configuration on
each CPU should
match.
Mismatched processors are
installed.
The boot option selected in
the UEFI Boot Manager is
not installed in the system.
Faulty or improperly installed
memory modules.
Invalid memory
configuration on a dualprocessor system. The
DIMM configuration for
each processor must be
identical.
Ensure that all processors
have the same cache size,
number of cores and logical
processors, and power
ratings, and that they are
properly installed. See
"Processors."
Ensure that the boot option
specified in the UEFI Boot
Manager is installed in the
system. See "Using the
System Setup Program and
UEFI Boot Manager."
Reseat the memory modules.
See "Troubleshooting System
Memory."
Ensure that the memory
modules are installed in a
valid configuration. See
"System Memory."
About Your System 41
Page 42
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Embedded NICx and
y
:
NIC
OS NIC=DISABLED,
Management
Shared NIC=
DISABLED
Embedded NIC
y
:
NIC
OS NIC=DISABLED,
Management
Shared NIC=
ENABLED
Error 8602 Auxiliary Device
Failure. Verify
that mouse and
keyboard are
securely
attached to
correct
connectors.
Gate A20 failure Faulty keyboard controller;
General failure The operating system is
Invalid
configuration
information please run SETUP
program.
x
The OS NIC interface is
disabled in BIOS. The
Management Shared NIC
interface is disabled in
management tools.
and
The OS NIC interface is
disabled in BIOS. The
Management Shared NIC
interface is enabled in
management tools.
Mouse or keyboard cable is
loose or improperly
connected.
Defective mouse or keyboard. Ensure that the mouse or
faulty system board.
unable to carry out the
command.
An invalid system
configuration caused a
system halt.
Check the system
management software or the
System Setup program for
NIC settings. If a problem is
indicated, see
"Troubleshooting a NIC."
Check the system
management software or the
System Setup program for
NIC settings. If a problem is
indicated, see
"Troubleshooting a NIC."
Reseat the mouse or
keyboard cable.
keyboard is operational. See
"Troubleshooting a USB
Device."
See "Getting Help."
This message is usually
followed by specific
information. Note the
information, and take the
appropriate action to resolve
the problem.
Run the System Setup
program and review the
current settings. See "Using
the System Setup Program
and UEFI Boot Manager."
42 About Your System
Page 43
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Invalid PCIe card
found in the
Internal_Storage
slot!
Keyboard
controller
failure
Keyboard data
line failure
Keyboard stuck
key failure
Keyboard fuse has
failed
Local keyboard
may not work
because all user
accessible USB
ports are
disabled. If
operating
locally, power
cycle the system
and enter system
program to change
settings.
Manufacturing
mode detected
Maximum rank
count exceeded.
The following
DIMM has been
disabled:
x
The system halted because
an invalid PCIe expansion
card is installed in the
dedicated storage controller
slot.
Faulty keyboard controller;
faulty system board
Keyboard cable connector is
improperly connected or the
keyboard is defective.
Overcurrent detected at the
keyboard connector.
All USB ports are disabled,
preventing keyboard access.
System is in manufacturing
mode.
Invalid memory
configuration. The system
will run but with the
specified DIMM disabled.
Remove the PCIe expansion
card and install the
integrated storage controller
in the dedicated slot. See
"Integrated Storage
Controller Card."
See "Getting Help."
Reseat the keyboard cable. If
the problem persists, see
"Troubleshooting a USB
Device."
See "Getting Help."
Run the System Setup
program and enable one or
more USB ports. See "Using
the System Setup Program
and UEFI Boot Manager."
Reboot to take the system
out of manufacturing mode.
Ensure that the memory
modules are installed in a
valid configuration. See
"System Memory."
About Your System 43
Page 44
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Memory address
line failure at
address
value
, read
expecting
Faulty or improperly installed
memory modules.
See "Troubleshooting System
Memory."
value
Memory double
word logic
failure at
address
value
, read
expecting
Faulty or improperly installed
memory modules.
See "Troubleshooting System
Memory."
value
Memory
Initialization
Warning: Memory
size may be
reduced
Memory odd/even
logic failure at
address,
value
read
expecting
Invalid memory
configuration. The system
will run but with less memory
than is physically available.
Faulty or improperly installed
memory modules.
Ensure that the memory
modules are installed in a
valid configuration. See
"System Memory."
See "Troubleshooting System
Memory."
value
Memory set to
minimum
frequency.
Memory tests
terminated by
keystroke.
MEMTEST lane
failure
detected on
The memory frequency may
be intentionally set lower for
power conservation.
The current memory
configuration may support
only the minimum frequency.
POST memory test was
terminated by pressing the
spacebar.
Invalid memory
configuration. A mismatched
DIMM is installed.
x
If not an intentional setting,
check any other system
messages for possible causes.
Ensure that your memory
configuration supports the
higher frequency. See
"System Memory."
Information only.
Ensure that the memory
modules are installed in a
valid configuration. See
"System Memory."
44 About Your System
Page 45
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Mirror mode
disabled. For
mirror mode,
DIMMs must be
installed in
pairs. Pairs must
be matched in
size and
geometry.
No boot device
available
No boot sector on
hard drive
No timer tick
interrupt
The memory configuration
does not match the setting in
BIOS. The BIOS setting has
been disabled.
Faulty or missing optical
drive subsystem, hard drive,
or hard-drive subsystem, or
no bootable USB key
installed.
Incorrect configuration
settings in System Setup
program, or no operating
system on hard drive.
Faulty system board. See "Getting Help."
Reconfigure the memory
modules for Memory
Mirroring mode. See "System
Memory."
Use a bootable USB key, CD,
or hard drive. If the problem
persists, see
"Troubleshooting an Internal
SD Card," and
"Troubleshooting Hard
Drives," "Troubleshooting an
Optical Drive," and
"Troubleshooting a USB
Device." See "Using the
System Setup Program and
UEFI Boot Manager" for
information on setting the
order of boot devices.
Check the hard-drive
configuration settings in the
System Setup program. See
"Using the System Setup
Program and UEFI Boot
Manager." If necessary, install
the operating system on your
hard drive. See your
operating system
documentation.
About Your System 45
Page 46
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
PCI BIOS failed
to install
PCIe Training
Error: Expected
Link Width is
Actual Link Width
is
y
.
Plug & Play
Configuration
Error
Quad rank DIMM
detected after
single rank or
dual rank DIMM in
socket.
PCIe device BIOS (Option
ROM) checksum failure
detected during shadowing.
Cables to expansion card(s)
loose; faulty or improperly
installed expansion card(s).
Faulty or improperly installed
PCIe card in the specified
x
,
slot.
Error encountered in
initializing PCIe device;
faulty system board.
Invalid memory
configuration.
Reseat the expansion card(s).
Ensure that all appropriate
cables are securely connected
to the expansion card(s). If
the problem persists, see
"Troubleshooting Expansion
Cards."
Reseat the PCIe card in the
specified slot number. See
"Troubleshooting Expansion
Cards." If the problem
persists, see "Getting Help."
Install the NVRAM_CLR
jumper in the clear position
(pins 1 and 3) and reboot the
system. See "System Board
Connectors" for jumper
location. If the problem
persists, see
"Troubleshooting Expansion
Cards."
Ensure that the memory
modules are installed in a
valid configuration. See
"System Memory."
46 About Your System
Page 47
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Read fault
Requested sector
not found
x
SATA port
device not found
SATA port
device autosensing error
SATA port
device
configuration
error
SATA port
device error
Sector not found
Seek error
Seek operation
failed
x
x
x
Faulty USB device, USB
medium, optical drive
assembly, hard drive, or harddrive subsystem.
There is no device connected
to the specified SATA port.
The drive connected to the
specified SATA port is faulty.
Faulty hard drive, USB
device, or. USB medium.
Replace the USB medium or
device. Ensure that the USB,
backplane, or SATA cables
are properly connected. See
"Troubleshooting a USB
Device" or "Troubleshooting
Hard Drives" for the
appropriate drive(s) installed
in your system.
See "Troubleshooting a USB
Device," "Troubleshooting an
Internal SD Card," and
"Troubleshooting Hard
Drives."
Information only.
Replace the faulty drive.
Replace the USB medium or
device. Ensure that the USB
or SAS backplane cables are
properly connected. See
"Troubleshooting a USB
Device" or "Troubleshooting
Hard Drives" for the
appropriate drive(s) installed
in your system.
About Your System 47
Page 48
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Shutdown failure General system error. Run the online diagnostic
tests. See "Running the
System Diagnostics."
The amount of
system memory has
changed
Memory has been added or
removed or a memory
module may be faulty.
If memory has been added or
removed, this message is
informative and can be
ignored. If memory has not
been added or removed,
check the SEL to determine
if single-bit or multi-bit
errors were detected and
replace the faulty memory
module.
See "Troubleshooting System
Memory."
48 About Your System
Page 49
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
The following
DIMMs should
match
in
geometry:
x,x,...
The following
DIMMs should
match
count:
The following
DIMMs should
match in size:
in rank
x,x,
...
Invalid memory
configuration. The specified
DIMMs do not match in size,
number of ranks, or number
of data lanes.
Ensure that the memory
modules are installed in a
valid configuration. See
"System Memory."
x,x,...
The following
DIMMs should
match
in size
and geometry:
x,x,...
The following
DIMMs should
match
in size
and rank count:
x,x,...
Thermal sensor
not detected on x
Time-of-day
clock stopped
Time-of-day not
set - please run
SETUP program
Invalid memory
configuration. A mismatched
DIMM is installed.
Faulty battery or faulty chip. See "Troubleshooting the
Incorrect Time or Date
settings; faulty system
battery.
Ensure that the memory
modules are installed in a
valid configuration. See
"System Memory."
System Battery."
Check the Time and Date
settings. See "Using the
System Setup Program and
UEFI Boot Manager." If the
problem persists, replace the
system battery. See "System
Battery."
About Your System 49
Page 50
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Timer chip
counter 2 failed
TPM
configuration
operation
honored. System
will now reset.
TPM
configuration
operation is
pending. Press
(I) to Ignore OR
(M) to Modify to
allow this change
and reset the
system.
WARNING:
Modifying could
prevent
security.
TPM failure A Trusted Platform Module
Unable to launch
System Services
image. System
halted!
Faulty system board. See "Getting Help."
A TPM configuration
command has been entered.
The system will reboot and
execute the command.
This message displays during
system restart after a TPM
configuration command has
been entered. User
interaction is required to
proceed.
(TPM) function has failed.
System halted after <F10>
keystroke because System
Services image is either
corrupted in the system
firmware, or the system
firmware has been lost due to
system board replacement.
Information only.
Enter I or M to proceed.
See "Getting Help."
Restart the system and
update the Unified Server
Configurator respository to
the latest software to restore
full functionality. See the
Unified Server Configuration
user documentation or more
information.
50 About Your System
Page 51
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Unexpected
interrupt in
protected mode
Unsupported CPU
combination
Unsupported CPU
stepping
detected
Unsupported DIMM
detected. The
following DIMM
has been
disabled:
Unsupported
memory
configuration.
DIMM mismatch
across slots
detected:
x
The iDRAC6 Enterprise card
flash memory may be
corrupted.
Improperly seated memory
modules or faulty
keyboard/mouse controller
chip.
Processor(s) is not supported
by the system.
Invalid memory
configuration. The system
will run but with the
specified DIMM disabled.
Invalid memory
configuration. DIMMs are
mismatched in the specified
slots.
Restore the flash memory
using the latest version on
support.dell.com. See the
iDRAC6 user’s guide for
instructions on performing a
field replacement of the flash
memory.
Reseat the memory modules.
See "Troubleshooting System
Memory." If the problem
persists, see "Getting Help."
Install a supported processor
or processor combination.
See "Processors."
Ensure that the memory
modules are installed in a
valid configuration. See
"System Memory."
Ensure that the memory
modules are installed in a
valid configuration. See
"System Memory."
x,x,...
Unused memory
detected. DIMMs
installed in the
following slot
are not available
when in mirror or
128-bit advanced
ECC modes:
x,x,x
The memory configuration is
not optimal for mirroring or
Advanced ECC Memory
Mode. Modules in the
specified slots are unused.
Reconfigure the memory for
Memory Mirroring or
Advanced ECC Memory
Mode, or change the memory
mode to Optimized in the
BIOS setup screen. See
"System Memory."
About Your System 51
Page 52
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Warning: A fatal
error has caused
system reset!
Please check the
system event log!
Warning! Control
panel is not
installed
Warning! No micro
code update
loaded for
processor
Warning! Power
required exceeds
PSU wattage.
Check PSU and
system
configuration.
Warning!
Performance
degraded. CPU and
memory set to
minimum
frequencies to
meet PSU wattage.
System will
reboot.
n
A fatal system error occurred
and caused the system to
reboot.
The control panel is not
installed, or has a faulty cable
connection.
Micro code update failed. Update the BIOS firmware.
The system configuration of
processor(s), memory
modules, and expansion
cards may not be supported
by the power supplies.
Check the SEL for
information that was logged
during the error. See the
applicable troubleshooting
section in "Troubleshooting
Your System" for any faulty
components specified in the
SEL.
Install the control panel, or
check the cable connections
between the display module,
the control panel board, and
the system board. See
"Installing the Control Panel
Display Module."
See "Getting Help."
If any system components
were just upgraded, return
the system to the previous
configuration. If the system
boots without this warning,
then the replaced
component(s) are not
supported with this power
supply. If Energy Smart
power supplies are installed,
replace them with the High
Output power supplies to use
the components. See "Power
Supplies."
52 About Your System
Page 53
Table 1-2. System Messages (continued)
Message Causes Corrective Actions
Warning! PSU
mismatch. PSU
redundancy lost.
Check PSU.
Warning!
Unsupported
memory
configuration
detected. The
memory
configuration is
not optimal. The
recommended
memory
configuration
<message>
is:
Write fault
Write fault on
selected drive
A High Output power supply
and an Energy Smart power
supply are installed in the
system at the same time.
Invalid memory
configuration. The system
will run but with reduced
functionality.
Faulty USB device, USB
medium, optical drive
assembly, hard drive, or harddrive subsystem.
Install two High Output or
two Energy Smart power
supplies in the system. You
can also run the system on
one power supply until you
can obtain two power
supplies of the same type.
See "Troubleshooting Power
Supplies."
Ensure that the memory
modules are installed in a
valid configuration. See
"System Memory." If the
problem persists, see
"Troubleshooting System
Memory."
Replace the USB medium or
USB device. See
"Troubleshooting a USB
Device," "Troubleshooting an
Internal SD Card,"
"Troubleshooting an Optical
Drive," or "Troubleshooting
Hard Drives."
NOTE: For the full name of an abbreviation or acronym used in this table, see the
"Glossary."
About Your System 53
Page 54
Warning Messages
A warning message alerts you to a possible problem and prompts you to
respond before the system continues a task. For example, before you format a
diskette, a message will warn you that you may lose all data on the diskette.
Warning messages usually interrupt the task and require you to respond by
typing y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating
system. For more information, see the documentation that accompanied the
operating system or application.
Diagnostics Messages
The system diagnostic utilities may issue messages if you run diagnostic tests
on your system. See "Running the System Diagnostics" for more information
about system diagnostics.
Alert Messages
Systems management software generates alert messages for your system. Alert
messages include information, status, warning, and failure messages for drive,
temperature, fan, and power conditions. For more information, see the
systems management software documentation.
54 About Your System
Page 55
Other Information You May Need
WARNING: See the safety and regulatory information that shipped with your
system. Warranty information may be included within this document or as a
separate document.
• The rack documentation included with your rack solution describes how to
install your system into a rack.
• The
• Any media that ships with your system that provides documentation and
Getting Started Guide
up your system, and technical specifications.
tools for configuring and managing your system, including those
pertaining to the operating system, system management software, system
updates, and system components that you purchased with your system.
NOTE: Always check for updates on support.dell.com and read the updates
first because they often supersede information in other documents.
provides an overview of system features, setting
About Your System 55
Page 56
56 About Your System
Page 57
Using the System Setup Program and UEFI Boot Manager
The System Setup program is the BIOS program that enables you to manage
your system hardware and specify BIOS-level options. From the System Setup
program, you can:
• Change the NVRAM settings after you add or remove hardware
• View the system hardware configuration
• Enable or disable integrated devices
• Set performance and power management thresholds
• Manage system security
Choosing the System Boot Mode
The System Setup program also enables you to specify the boot mode for
installing your operating system:
• BIOS boot mode (the default) is the standard BIOS-level boot interface.
• UEFI boot mode is an enhanced 64-bit boot interface based on Unified
Extensible Firmware Interface (UEFI) specifications that overlays the
system BIOS. See "Entering the UEFI Boot Manager" for more
information on this interface.
You select the boot mode in the
the System Setup program. See "Boot Settings Screen." Once you specify the
boot mode, the system boots in that mode and you proceed then to install
your operating system from that mode. Thereafter, you must boot the system
to the same boot mode (BIOS or UEFI) to access the installed operating
system. Trying to boot the operating system from the other boot mode will
cause the system to halt immediately at startup.
Boot Mode field of the Boot Settings screen of
NOTE: Operating systems must be UEFI-compatible (for example, Microsoft®
Windows Server
and 32-bit operating systems do not support UEFI and can only be installed from the
BIOS boot mode.
®
2008 x64 version) to be installed from the UEFI boot mode. DOS
Using the System Setup Program and UEFI Boot Manager 57
Page 58
Entering the System Setup Program
1
Turn on or restart your system.
2
Press <F2> after you see the following message:
<F2> = System Setup
NOTE: The system will not respond until the USB keyboard is active.
If your operating system begins to load before you press <F2>, allow the
system to finish booting, and then restart your system and try again.
Responding to Error Messages
If an error message appears while the system is booting, make a note of the
message. See "System Messages" for an explanation of the message and
suggestions for correcting errors.
NOTE: After installing a memory upgrade, it is normal for your system to display a
message that the system memory size has changed the first time you start your
system.
Using the System Setup Program Navigation Keys
Keys Action
Up arrow or <Shift><Tab> Moves to the previous field.
Down arrow or <Tab> Moves to the next field.
Spacebar, <+>, <
right arrows
<Esc> Exits the System Setup program and restarts the
<F1> Displays the System Setup program
–>, left and
Cycles through the settings in a field. In many
fields, you can also type the appropriate value.
system if any changes were made.
's help file.
NOTE: For most of the options, any changes that you make are recorded but do not
take effect until you restart the system.
58 Using the System Setup Program and UEFI Boot Manager
Page 59
System Setup Options
Main Screen
Figure 2-1. Main System Setup Program Screen
NOTE: The options for the System Setup program change based on the system
configuration.
NOTE: The System Setup program defaults are listed under their respective options
in the following sections, where applicable.
Option Description
System Time Sets the time on the system's internal clock.
System Date Sets the date on the system's internal calendar.
Memory Settings Displays information related to installed memory. See
"Memory Settings Screen."
Processor Settings Displays information related to microprocessors (speed, cache
size, and so on). See "Processor Settings Screen."
SATA Settings See "SATA Settings Screen."
Boot Settings See "Boot Settings Screen."
Integrated Devices See "Integrated Devices Screen."
Using the System Setup Program and UEFI Boot Manager 59
Page 60
Option Description
PCI IRQ
Assignment
Serial
Communication
(Off default)
Embedded Server
Management
Power
Management
System Security Displays a screen to configure the system password and setup
Keyboard
NumLock
On
default)
(
Report Keyboard
Errors
Report
default)
(
F1/F2 Prompt on
Error
(Enabled
default)
Displays a screen to change the IRQ assigned to each of the
integrated devices on the PCI bus, and any installed
expansion card that requires an IRQ.
See "Serial Communication Screen."
See "Embedded Server Management Screen."
See "Power Management Screen."
password features. See "System Security Screen," Using the
System Password," and "Using the Setup Password" for more
information.
Determines whether your system starts up with the NumLock
mode activated on 101- or 102-key keyboards (does not apply
to 84-key keyboards).
Enables or disables reporting of keyboard errors during the
POST. Select Report for host systems that have keyboards
attached. Select Do Not Report to suppress all error messages
relating to the keyboard or keyboard controller during POST.
This setting does not affect the operation of the keyboard
itself if a keyboard is attached to the system.
Enables the system to halt on errors during POST, which
allows the user to observe events that may scroll by unnoticed
during normal POST. You can select F1 to continue or F2 to
enter the System Setup program.
CAUTION: When setting this option to Disabled, the
system will not halt if an error occurs during POST. Any
critical errors will be displayed and logged in the system
event log.
60 Using the System Setup Program and UEFI Boot Manager
Page 61
Memory Settings Screen
Option Description
System Memory Size Displays the amount of system memory.
System Memory Type Displays the type of system memory.
System Memory Speed Displays the system memory speed.
Video Memory Displays the amount of video memory.
System Memory Testing
(Enabled default)
Memory Operating Mode This field displays the type of memory operation if a
Node Interleaving
(Disabled default)
Specifies whether system memory tests are run at system
boot. Options are Enabled and Disabled.
valid memory configuration is installed. When set to
Optimizer Mode, the memory controllers run
independently of each other for improved memory
performance. When set to Mirror Mode, memory
mirroring is enabled. When set to Advanced ECC
Mode, two controllers are joined in 128-bit mode
running multi-bit advanced ECC. For information about
the memory modes, see "System Memory."
If this field is Enabled, memory interleaving is supported
if a symmetric memory configuration is installed. If
Disabled, the system supports Non-Uniform Memory
architecture (NUMA) (asymmetric) memory
configurations.
Processor Settings Screen
Option Description
64-bit Specifies if the processor(s) support 64-bit extensions.
Core Speed Displays the processor clock speed.
Bus Speed Displays the processor bus speed.
Logical Processor
(Enabled default)
Using the System Setup Program and UEFI Boot Manager 61
On processors that support Simultaneous MultiThreading (SMT) technology, each processor core
supports up to two logical processors. If this field is set to
Enabled, the BIOS reports both logical processors. If set
to Disabled, only one logical processor is monitored by
the BIOS.
Page 62
Option Description
Virtualization Technology
(Disabled default)
Execute Disable
(Enabled default)
Number of Cores per
Processor
(All default)
Turbo Mode If Turbo Boost Technology is supported by the
C States
(Enabled default)
Processor X ID Displays the family, model, Level 3 cache size, Level 2
NOTE: Disable this feature if your system will not be
running virtualization software.
Enabled permits virtualization software to use the
virtualization technology incorporated in the processor.
Enables or disables Execute Disable Memory Protection
Technology.
If set to All, the maximum number of cores in each
processor is enabled.
processor(s), enables or disables Turbo Mode.
When set to Enabled, the processor(s) can operate in all
available power states.
cache size, and number of cores of each processor.
SATA Settings Screen
Option Description
Embedded SATA
(ATA Mode default)
Port A
(Auto default)
ATA Mode enables the integrated SATA controller. Off
disables the controller.
Auto enables BIOS support for the device attached to
SATA port A. Off disables BIOS support for the device.
62 Using the System Setup Program and UEFI Boot Manager
Page 63
Boot Settings Screen
Option Description
Boot Mode
(BIOS default)
Boot Sequence If Boot Mode is set to BIOS, this field tells the system
Hard-Disk Drive
Sequence
USB Flash Drive
Emulation Type
(Auto default)
Boot Sequence Retry
(Disabled default)
CAUTION: Switching the boot mode could prevent
the system from booting if the operating system was
not installed in the same boot mode.
If the system operating system supports Unified
Extensible Firmware Interface, you can set this option to
UEFI. Setting this field to BIOS allows compatibility
with non-UEFI operating systems.
NOTE: Setting this field to UEFI disables the Boot
Sequence, Hard-Disk Drive Sequence, and USB Flash Drive
Emulation Type fields.
where the operating system files needed for startup are
located. If Boot Mode is set to UEFI, you can access the
UEFI boot manager utility by rebooting the system and
pressing F11 when prompted to do so.
Determines the order in which the BIOS will attempt to
boot from hard drives in the system during system
startup.
Determines the emulation type for a USB flash drive.
Hard disk allows the USB flash drive to act as a hard
drive. Floppy allows the USB flash drive to act as a
removable diskette drive. Auto automatically chooses an
emulation type.
Auto automatically chooses the appropriate emulation
type for the device, except for devices installed in the
Internal SD Card slot. A device installed in the Internal
SD Card slot will automatically emulate a hard drive. If
you install a device in this slot that is configured as a
removable diskette drive, you must manually set the
emulation type to Floppy.
If this field is enabled and the system has failed to boot,
the system will reattempt to boot after 30 seconds.
Using the System Setup Program and UEFI Boot Manager 63
Page 64
Integrated Devices Screen
Option Description
Integrated SAS/RAID
Controller
(Enabled default)
User Accessible USB Ports
(All Ports On default)
Internal USB Port
(On default)
Internal SD Card Port Enables or disables the internal SD card port.
Embedded NIC1 and
NIC2
Embedded NIC3 and
NIC4
Embedded Gb NICx
(NIC1 default: Enabled
with PXE;
Other NICs: Enabled)
MAC Address Displays the MAC address for the NIC.
Capability Detected Displays the features of the NIC hardware key, if
OS Watchdog Timer
(Disabled default)
I/OAT DMA Engine
(Disabled default)
Enables or disables the integrated storage controller.
Enables or disables the user-accessible USB ports.
Options are All Ports On, Only Back Ports On, and All
Ports Off.
Enables or disables the internal USB port.
Enables or disables the OS interface of the four
embedded NICs. (The NICs may also be accessed
through the system’s management controller.)
Enables or disables the embedded NICs. Options are
Enabled, Enabled with PXE, Enabled with iSCSI Boot,
and Disabled. PXE support allows the system to boot
from the network.
installed.
NOTE: Some NIC features may require the installation of an
additional driver.
Sets a timer to monitor the operating system for activity,
and aids in recovery if the system stops responding.
When Enabled, the operating system is allowed to
initialize the timer. When Disabled, the timer is not
initialized.
NOTE: This feature is usable only with operating systems
that support WDAT implementations of the Advanced
Configuration and Power Interface (ACPI) 3.0b
specification.
When supported, this option enables or disables the I/O
Acceleration Technology feature.
64 Using the System Setup Program and UEFI Boot Manager
Page 65
Option Description
Embedded Video
Controller
(Enabled default)
Enables or disables BIOS support for the integrated video
controller.
NOTE: Integrated video can only be disabled if a video
expansion card is installed. If set to Disabled, virtual KVM
and other remote access features will not function.
PCI IRQ Assignments Screen
Option Description
<PCIe device> Use the <+> and <-> keys to manually select an IRQ
for a given device, or select Default to allow the BIOS to
select an IRQ value at system startup.
Serial Communication Screen
Option Description
Serial Communication
(On without Console
Redirection default)
Serial Port Address
(Serial Device 1=COM1,
Serial Device2=COM2
default)
External Serial Connector Specifies whether Serial Device 1, Serial Device 2, or
Selects whether the serial communication devices
(Serial Device 1 and Serial Device 2) are enabled in
BIOS. BIOS console redirection can also be enabled and
the port address used can be specified.
Options are On without Console Redirection, On with
Console Redirection via COM1, On with Console
Redirection via COM2, and Off.
Sets the serial port addresses for the two serial devices.
NOTE: Only Serial Device 2 can be used for Serial Over
LAN (SOL). To use console redirection by SOL, configure
the same port address for console redirection and the
serial device.
Remote Access Device has access to the external serial
connector.
NOTE: Only Serial Device 2 can be used for Serial Over
LAN (SOL). To use console redirection by SOL, configure
the same port address for console redirection and the
serial device.
Using the System Setup Program and UEFI Boot Manager 65
Page 66
Option Description
Failsafe Baud Rate
(115200 default)
Remote Terminal Type
(VT100/VT220 default)
Redirection After Boot
(Enabled default)
Displays the failsafe baud rate used for console
redirection. BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the
attempt fails. This rate should not be adjusted.
Sets the remote console terminal type, either
VT100/VT220 or ANSI.
Enables or disables BIOS console redirection when the
operating system is loaded.
Embedded Server Management Screen
Option Description
Front Panel LCD Options Options are User Defined String, Model Number, or
None.
If the LCD Home display is set to anything other than
User Defined String, Model Number, or None, this
option in BIOS will display Advanced. You will not be
able to edit this setting in BIOS until it is set back to User
Defined String, Model Number, or None through
another LCD configuration utility (such as the iDRAC6
Configuration Utility or LCD panel menu).
User-Defined LCD String You can enter a name or other identifier for the system, to
be displayed on the LCD module screen.
Power Management Screen
Option Description
Power Management Options are OS Control, Active Power Controller,
Custom, or Maximum Performance.
If you select OS Control, Active Power Controller, or
Maximum Performance, the BIOS preconfigures the
remaining options on this screen. If you select Custom,
you can configure each option independently.
66 Using the System Setup Program and UEFI Boot Manager
Page 67
Option Description
CPU Power and
Performance
Management
Fan Power and
Performance
Management
Memory Power and
Performance
Management
Options are OS Control, Active Power Controller,
Custom, or Maximum Performance. For all but the
Custom setting, the BIOS pre-configures the power
settings on this screen as follows:
OS Control sets the CPU power to OS DBPM, the fan
power to Minimum Power, and the memory power to
Maximum Performance. In this setting, all processor
performance information is passed from the system BIOS
to the operating system for control. The operating system
sets the processor performance based on processor
utilization.
Active Power Controller sets the CPU power to System
DBPM, the fan power to Minimum Power, and the
memory power to Maximum Performance. In this
setting, processor performance is controlled by the system
BIOS.
Maximum Performance sets all fields to Maximum
Performance.
If you select Custom, you can configure each option
independently.
Options are Maximum Performance or Minimum Power.
Options are Maximum Performance, a specified
frequency, or Minimum Power.
Using the System Setup Program and UEFI Boot Manager 67
Page 68
System Security Screen
Option Description
System Password Displays the current status of the password security
feature and allows a new system password assignment and
verification.
NOTE: See "Using the System Password" for more
information.
Setup Password Restricts access to the System Setup program by using a
setup password.
NOTE: See "Using the System Password" for more
information.
Password Status
(Unlocked default)
TPM Security
(Off default)
TPM Activation
(No Change default)
When Setup Password is assigned and this field is
Locked, the system password cannot be changed or
disabled at system start-up.
See "Using the System Password" for more information.
Sets the reporting of the Trusted Platform Module
(TPM) in the system.
If Off, the presence of the TPM is not reported to the
operating system.
If On with Pre-boot Measurements, the system reports
the TPM to the operating system and stores the pre-boot
measurements to the TPM during POST.
If On without Pre-boot Measurements, the system
reports the TPM to the operating system and bypasses
pre-boot measurements.
When set to Activate, the TPM is enabled to default
settings. When set to Deactivate, the TPM is disabled.
The No Change state initiates no action. The operational
state of the TPM remains unchanged (all user settings for
the TPM are preserved).
NOTE: This field is read-only when TPM Security is set to
Off.
68 Using the System Setup Program and UEFI Boot Manager
Page 69
Option Description
TPM Clear
(No default)
CAUTION: Clearing the TPM will lose all encryption
keys in the TPM. This option prevents booting to the
operating system and results in data loss if the
encryption keys cannot be restored. Back up the TPM
keys prior to enabling this option.
When set to Yes , all TPM contents are cleared.
NOTE: This field is read-only when TPM Security is set to
Off.
Power Button
(Enabled default)
NMI Button
(Disabled default)
If Enabled, the power button can turn the system's power
off and on. On an
system performs an orderly shutdown before power is
turned off.
When Disabled, the button can only turn on system
power.
CAUTION: Clearing the TPM will lose all encryption
keys in the TPM. This option prevents booting to the
operating system and results in data loss if the
encryption keys cannot be restored. Back up the TPM
keys prior to enabling this option.
ACPI-compliant operating system, the
Enables or disables the NMI feature.
AC Power Recovery
(Last default)
AC Power Recovery Delay Determines when the system restarts after power is
Determines how the system reacts when power is
restored. If set to Last, the system returns to the last
power state. On turns on the system after power is
restored. Off allows the system to remain off after power
is restored.
restored. Options are Immediate, Random (between 30
to 240 seconds), or a user-defined value of 30 to 240
seconds.
Exit Screen
Press <Esc> to exit the System Setup program; the Exit screen displays:
• Save Changes and Exit
• Discard Changes and Exit
• Return to Setup
Using the System Setup Program and UEFI Boot Manager 69
Page 70
Entering the UEFI Boot Manager
NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft®
Windows Server
and 32-bit operating systems can only be installed from the BIOS boot mode.
NOTE: The Boot Mode must be set to UEFI in the System Setup program to access
the UEFI Boot Manager.
®
2008 x64 version) to be installed from the UEFI boot mode. DOS
The UEFI Boot Manager enables you to:
• Add, delete, and arrange boot options
• Access the System Setup program and BIOS-level boot options without
rebooting
1
Turn on or restart your system.
2
Press <F11> after you see the following message:
<F11> = UEFI Boot Manager
NOTE: The system will not respond until the USB keyboard is active.
If your operating system begins to load before you press <F11>, allow the
system to finish booting, and then restart your system and try again.
Using the UEFI Boot Manager Navigation Keys
Keys Action
Up arrow Moves to and highlights the previous field.
Down arrow Moves to and highlights the next field.
Spacebar, <Enter>, <+>,
<
–>
<Esc> Refreshes the UEFI Boot Manager screen (page
<F1> Displays the UEFI Boot Manager help file.
Cycles through the settings in a field.
one) or returns to the previous screen.
70 Using the System Setup Program and UEFI Boot Manager
Page 71
UEFI Boot Manager Screen
Option Description
Continue The system attempts to boot to devices starting with
the first item in the boot order. If the boot attempt fails,
the system will continue with the next item in the boot
order until the boot is successful or no more boot
options are found.
<Boot options> Displays the list of available boot options (marked with
asterisks). Select the boot option you wish to use and
press <Enter>.
NOTE: If you hot-swap a boot device, press <ESC> to
refresh the list of boot options.
UEFI Boot Settings Enables you to add, delete, enable, or disable boot
options; change boot order; or execute a one-time boot
option.
System Utilities Enables you to access the System Setup program,
System Services, and BIOS-level boot options.
UEFI Boot Settings Screen
Option Description
Add Boot Option Adds a new boot option.
Delete Boot Option Deletes an existing boot option.
Enable/Disable Boot
Option
Change Boot Order Changes the order of the boot option list.
One-Time Boot from File Sets a one-time boot option not included in the boot
Disables and enables an option in the boot option list.
option list.
Using the System Setup Program and UEFI Boot Manager 71
Page 72
System Utilities Screen
Option Description
System Setup Accesses the System Setup program without rebooting.
System Services Restarts the system and accesses the
Configurator
system diagnostics.
BIOS Boot Manager Accesses the BIOS-level boot options list without
rebooting. This option enables you to conveniently
switch to BIOS boot mode if you need to boot to a
device with a non-UEFI operating system, such as a
bootable DOS media with diagnostics software.
Reboot System Restarts the system.
, which enables you to run utilities such as
Unified Server
System and Setup Password Features
NOTE: For a forgotten password, see "Disabling a Forgotten Password."
Your system is shipped without the system password feature enabled in BIOS.
The password features provide a basic level of security for the data on your
system.
CAUTION: Anyone can access the data stored on your system if the system is
running and unattended.
Using the System Password
When a system password is assigned, the system prompts for the system
password after the system starts and only those with the password have full
use of the system.
Assigning a System Password
Before assigning a system password, enter the System Setup program and
check the System Password option.
When a system password is assigned, System Password is Enabled. If
Password Status is Unlocked, you can change the system password. If Locked,
you cannot change the system password. Disabling the password jumper on
the system board sets System Password to Disabled, and you cannot change
or enter a new system password.
72 Using the System Setup Program and UEFI Boot Manager
Page 73
When a system password is not assigned and the password jumper on the
system board is in the enabled position, System Password is Not Enabled and
Password Status is Unlocked. To assign a system password:
1
Verify that
2
Highlight the
3
Type your new system password.
Password Status
System Password
is
Unlocked
.
option and press <Enter>.
You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
The password assignment is not case-sensitive. To erase a character, press
<Backspace> or the left-arrow key.
NOTE: To escape from the field without assigning a system password, press
<Enter> to move to another field, or press <Esc> prior to completing step 5.
4
Press <Enter>.
5
To confirm your password, type it a second time and press <Enter>.
System Password
changes to
Enabled
. Exit the System Setup program and
begin using your system.
6
Either reboot the system now for the password protection to take effect or continue working.
NOTE: Password protection does not take effect until the system reboots.
Using Your System Password to Secure Your System
NOTE: If you have assigned a setup password (see "Using the Setup Password" on
page 74), the system accepts your setup password as an alternate system
password.
When Password Status is Unlocked, you have the option to leave the
password security enabled or to disable password security.
To leave the password security enabled:
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
1
2
Type your password and press <Enter>.
To disable the password security:
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
1
2
Type your password and press <Ctrl><Enter>.
Using the System Setup Program and UEFI Boot Manager 73
Page 74
When Password Status is Locked, you must type the password and press
<Enter> when prompted at reboot.
If an incorrect system password is entered, the system displays a message and
prompts you to re-enter your password. You have three attempts to enter the
correct password. After the third unsuccessful attempt, the system displays an
error message that the system has halted and must be shut down manually
using the power button.
Even after you shut down and restart the system, the error message continues
to be displayed until the correct password is entered.
NOTE: You can use the Password Status option in conjunction with the System
Password and Setup Password options to protect your system from unauthorized
changes.
Disabling the System Password
If the system password is already set, you can disable it by typing the password
during POST and pressing <Ctrl><Enter> or you can enter the system
setup and press <Enter> twice when you are in the system password menu.
Changing an Existing System Password
1
Enter the System Setup program by pressing <F2> during POST.
2
Select the
3
Verify that the
4
Type the new system password in the two password fields.
The
System Security
Password Status
System Password
screen.
is
Unlocked
field changes to
.
Not Enabled
if the password was
deleted.
Using the Setup Password
Assigning a Setup Password
You can assign a setup password only when the Setup Password is Not
Enabled. To assign a setup password, highlight the Setup Password option
and press the <+> or <–> key. The system prompts you to enter and verify
the password.
74 Using the System Setup Program and UEFI Boot Manager
Page 75
NOTE: The setup password can be the same as the system password. If the two
passwords are different, the setup password can be used as an alternate system
password. The system password cannot be used in place of the setup password.
You can use up to 32 characters in your password.
As you type, placeholders appear in the field.
The password assignment is not case-sensitive. To erase a character, press
<Backspace> or the left-arrow key.
When you verify the password, the Setup Password changes to Enabled. The
next time you enter the System Setup program, the system prompts you for
the setup password.
A change to the Setup Password option becomes effective immediately
(restarting the system is not required).
Operating With a Setup Password Enabled
If Setup Password is Enabled, you must enter the correct setup password
before modifying most of the System Setup options.
If you do not enter the correct password in three attempts, the system lets you
view, but not modify, the System Setup screens. The following options are
exceptions: If System Password is not Enabled and is not locked through the
Password Status option, you can assign a system password. You cannot disable
or change an existing system password.
NOTE: You can use the Password Status option in conjunction with the Setup
Password option to protect the system password from unauthorized changes.
Deleting or Changing an Existing Setup Password
1
Enter the System Setup program and select the
2
Highlight
Setup Password
, press <Enter> to access the setup password
System Security
window. Press <Enter> twice to clear the existing setup password.
The setting changes to
3
If you want to assign a new setup password, perform the steps in "Assigning
Not Enabled
.
a Setup Password."
Using the System Setup Program and UEFI Boot Manager 75
.
Page 76
iDRAC Configuration Utility
The iDRAC Configuration Utility is a pre-boot configuration environment
that allows you to view and set parameters for the iDRAC6 and for the
managed server. The iDRAC Configuration Utility enables you to:
• Configure, enable, or disable the iDRAC6 local area network (LAN)
through the dedicated iDRAC6 Enterprise card port or the embedded
NICs.
• Enable or disable IPMI over LAN.
• Enable a LAN Platform Event Trap (PET) destination.
• Attach or detach the Virtual Media devices.
• Change the administrative username and password and manage user
privileges.
• View System Event Log (SEL) messages or clear messages from the log.
For additional information on using iDRAC6, see the documentation for
iDRAC6 and systems management applications.
Entering the iDRAC Configuration Utility
1
Turn on or restart your system.
2
Press <
If your operating system begins to load before you press <
allow the system to finish booting, restart your system and try again.
Ctrl><E
> when prompted during POST.
Crtl><E
>,
76 Using the System Setup Program and UEFI Boot Manager
Page 77
Installing System Components
Recommended Tools
• Key to the system keylock
• #1 and #2 Phillips screwdrivers
• #8, #15 and #10 Torx screwdrivers
• Wrist grounding strap
Inside the System
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
Installing System Components 77
Page 78
Figure 3-1. Inside the System
5
2
1
6
3
4
7
8
9
10
11
12
1 power supply bays (2) 2 expansion-card riser (2)
3 iDRAC6 Enterprise card 4 integrated storage controller card
5 memory modules (12) 6 heat sink/processor (2)
7 SAS backplane 8 hard drives (6)
9 optical drive 10 RAID battery (PERC only)
11 Internal SD Module 12 fans (5 or 6)
Removing and Replacing the Optional Front Bezel
1
Unlock the keylock at the left end of the bezel.
2
Lift up on the release latch next to the key lock.
3
Rotate the left end of the bezel away from the front panel.
4
Unhook the right end of the bezel and pull the bezel away from the system.
78 Installing System Components
Page 79
Figure 3-2. Removing and Replacing the Optional Front Bezel
3
2
1
4
1 release latch 2 keylock
3 bezel 4 hinge tab
To replace the optional bezel, hook the right end of the bezel onto the chassis,
then fit the free end of the bezel onto the system. Secure the bezel with the
keylock. See Figure 3-2.
Information Tag
The information tag is a slide-out label panel for system information
including the Express Service tag, Embedded NIC1 MAC address, and
iDRAC6 Enterprise card MAC address.
Removing the Information Tag
1 Remove the front bezel. See
Front Bezel."
2
Pull the information tag out of its slot in the chassis until it is in the locked position. See Figure 1-1 in "About Your System" for the location of the information tag slot.
3
Pull the tag to the right until it disengages from the slot in the chassis to release the left portion of the tag.
"Removing and Replacing the Optional
Installing System Components 79
Page 80
4
Pull the tag to the left until it disengages from the slot in the chassis to release the right portion of the tag.
5
Remove the tag.
Replacing the Information Tag
1 Remove the front bezel. See "Removing and Replacing the Optional
Front Bezel
2
Locate the information tag slot on the front of the system chassis. See Figure 1-1 in "About Your System" for the location of the information tag slot.
3
Holding the information tag horizontally, slide it into the information tag slot until it locks into place.
."
Opening and Closing the System
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
WARNING: Whenever you need to lift the system, get others to assist you. To
avoid injury, do not attempt to lit the system by yourself.
Opening the System
1
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals.
2
Rotate the latch release lock counter clockwise to the unlocked position. See Figure 3-3.
3
Lift up on the latch on top of the system and slide the cover back. See Figure 3-3.
4
Grasp the cover on both sides and carefully lift the cover away from the system.
80 Installing System Components
Page 81
Figure 3-3. Removing and Replacing the System Cover
2
1
1 latch 2 latch release lock
Closing the System
1
Lift up the latch on the cover.
2
Place the cover onto the chassis and offset it slightly towards the back of the system, so that the two hooks on the back edge of the cover fit over the corresponding tabs on the back edge of the chassis. See Figure 3-3.
3
Slide the cover towards the front of the chassis and close the latch.
4
Rotate the latch release lock in a clockwise direction to secure the cover.
Installing System Components 81
Page 82
Hard Drives
Your system supports up to six 2.5-inch SAS, SATA, or SSD hard drives. See
Figure 3-1.
• Mixed hard-drive configurations of SAS and SATA drives are allowed. In
this configuration, two SAS drives must be installed in hard-drive slots 0
and 1 only. The remaining slots can have SATA drives installed.
SSD hard-drive configurations require an integrated PERC storage
•
controller, and all drives must be SSD drives.
All hard drives are installed at the front of the system and connect to the
system board through the SAS backplane board. Hard drives are supplied in
special hot-swappable drive carriers that fit in the hard-drive bays.
CAUTION: Before attempting to remove or install a drive while the system is
running, see the documentation for the integrated storage controller card to
ensure that the host adapter is configured correctly to support hot-swap drive
removal and insertion.
CAUTION: Do not turn off or reboot your system while the drive is being formatted.
Doing so can cause a drive failure.
NOTE: Use only drives that have been tested and approved for use with the SAS
backplane board.
When you format a hard drive, allow enough time for the formatting to be
completed. Be aware that high-capacity hard drives can take a number of
hours to format.
Removing a Drive Blank
NOTE: To maintain proper system cooling, all empty hard-drive bays must have
drive blanks installed.
1 Remove the front bezel. See "Removing and Replacing the Optional
Front Bezel
2 Grasp the front of the hard-drive blank, press the release lever on the
right side, and
82 Installing System Components
."
slide the blank out until it is free of the drive bay
.
Page 83
Figure 3-4. Removing or Installing a Hard-Drive Blank
1
2
1 hard-drive blank 2 latch
Installing a Hard-Drive Blank
Align the hard-drive blank with the drive bay and insert the blank into the
drive bay until the release lever clicks into place.
Removing a Hot-Swap Hard Drive
CAUTION: Ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with the operating system.
1 Remove the front bezel. See
2
Using the RAID management software, prepare the drive for removal.
Wait until the hard-drive indicators on the drive carrier signal that the
drive can be removed safely.
for information about hot-swap drive removal.
If the drive has been online, the green
the drive is powered down. When the drive indicators are off, the drive is
ready for removal.
"Removing the Front Bezel."
See your storage controller documentation
activity/
fault indicator will flash as
3 Press the release button and open the drive carrier release handle to
release the drive. See
4
Slide the hard drive out of the drive bay.
5
Insert a drive blank in the vacated drive bay. See "Installing a Drive Blank."
Figure 3-5
.
Installing System Components 83
Page 84
CAUTION: To maintain proper system cooling, all empty hard-drive bays must have
3
1
2
4
drive blanks installed.
Installing a Hot-Swap Hard Drive
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully
installed. Inserting a hard-drive carrier and attempting to lock its handle next to a
partially installed carrier can damage the partially installed carrier's shield spring
and make it unusable.
CAUTION: Ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with the operating system.
1 Remove the front bezel. See
2
If a drive blank is present in the bay, remove it. See "Removing a Drive Blank."
Figure 3-5. Installing a Hot-Swap Hard Drive
"Removing the Front Bezel."
1 hard drive 2 drive carrier
3 drive carrier release handle 4 release button
3
Install the hot-swap hard drive.
a
Press the button on the front of the drive carrier.
84 Installing System Components
Page 85
b
Insert the hard-drive carrier into the drive bay until the carrier
contacts the backplane.
c
Close the handle to lock the drive in place.
Removing a Hard Drive From a Hard-Drive Carrier
Remove the screws from the slide rails on the hard-drive carrier and separate
the hard drive from the carrier. See
Figure 3-6
.
Installing a Hard Drive Into a Hard-Drive Carrier
1 Insert the hard drive into the hard-drive carrier with the connector end
of the drive at the back. See
Figure 3-6
2 Align the holes on the hard drive with the back set of holes on the hard
drive carrier.
When aligned correctly, the back of the hard drive will be flush with the
back of the hard-drive carrier.
3 Attach the four screws to secure the hard drive to the hard-drive carrier.
.
Installing System Components 85
Page 86
Figure 3-6. Installing a Hard Drive Into a Drive Carrier
1
3
2
4
1 screws (4) 2 drive carrier
3 hard drive 4 SAS screw hole
86 Installing System Components
Page 87
Power Supplies
Your system supports the following power supply modules:
• 717-W High Output power supply
• 502-W Energy Smart power supply (the default power supply option for
this system)
NOTE: The system does not support a mixed installation of High Output and Energy
Smart power supplies.
If only one power supply is installed, it must be installed in the PS1 power
supply bay.
Removing a Power Supply
CAUTION: To ensure proper system cooling, the power supply blank must be
installed in power supply bay PS2 in a non-redundant configuration. See
"Removing the Power Supply Blank."
CAUTION: If troubleshooting a PSU mismatch error, replace only the power
supply with the flashing indicator. Swapping the opposite power supply to create
a matched pair can result in an error condition and unexpected system shutdown.
To change from a High Output configuration to an Energy Smart configuration or
vice versa, you must power down the system.
1
Disconnect the power cable from the power source and the power supply you intend to remove and remove the cables from the Velcro strap.
2
Press the lever release latch and slide the power supply out of the chassis. See Figure 3-7.
NOTE: You may have to unlatch and lift the optional cable management arm if
it interferes with power-supply removal. For information about the cable
management arm, see the system’s rack documentation.
Installing System Components 87
Page 88
Figure 3-7. Removing and Replacing a Power Supply
1
2
3
1 power supply 2 Velcro strap
3 release latch
Installing a Power Supply
1
On a system with redundant power supplies, verify that both power supplies are the same type and have the same maximum output power.
NOTE: The maximum output power (shown in watts) is listed on the power
supply label.
2
Slide the new power supply into the chassis until the power supply is fully seated and the release latch snaps into place. See Figure 3-7.
NOTE: If you unlatched the cable management arm in step 2 of the previous
procedure, relatch it. For information about the cable management arm, see
the system’s rack documentation.
3
Connect the power cable to the power supply and plug the cable into a power outlet.
CAUTION: When connecting the power cable, secure the cable with the Velcro
strap.
NOTE: When installing, hot-swapping, or hot-adding a new power supply in a
system with two power supplies, allow several seconds for the system to recognize
the power supply and determine its status. The power-supply status indicator turns
green to signify that the power supply is functioning properly (see Figure 1-5).
88 Installing System Components
Page 89
Removing the Power Supply Blank
If you are installing a second power supply, remove the power supply blank in
bay PS2 by pulling outward on the blank.
CAUTION: To ensure proper system cooling, the power supply blank must be
installed in power supply bay PS2 in a non-redundant configuration. Remove the
power supply blank only if you are installing a second power supply.
Installing the Power Supply Blank
NOTE: Install the power supply blank only in power supply bay PS2.
To install the power supply blank, align the blank with the power supply bay
and insert the blank into the chassis until it clicks into place.
Expansion Cards
Expansion Card Installation Guidelines
Your system supports one or two
connectors on two expansion-card risers.
CAUTION: Expansion cards can only be installed in the slots on the two
expansion-card risers. Do not attempt to install expansion cards directly into the
riser connectors on the system board.
• Both expansion slots support full-height, half-length cards.
• The expansion-card slots are not hot-swappable.
• PCI Express Generation 1 and Generation 2 expansion cards are supported
in both slots.
x8 Gen2
PCIe expansion cards installed in
CAUTION: To ensure proper cooling, only one of the two expansion cards can
have a power consumption of greater than 15W (up to 25W maximum), not
including the integrated storage controller.
• Table 3-1 provides a guide for installing expansion cards to ensure proper
cooling and mechanical fit. The expansion cards with the highest priority
should be installed first using the slot priority indicated. All other
expansion cards should be installed in card priority and slot priority order.
Installing System Components 89
Page 90
Table 3-1. Expansion-Card Installation Order
Max
Card Priority Card Type Slot Priority
1 PERC 5/E controller 1, 2 1 Y
2 PERC 6/E controller 1, 2 1 Y
3 10 Gb NIC 2, 1 1 Y
4 All other Dell storage cards 1, 2 1 Y
5 All other NICs 2, 1 2 N*
6 Non-Dell storage cards 1, 2 2 N*
* Refer to the expansion card’s documentation to determine if the maximum power exceeds
15W. Any cards that exceed 15W will be affected by the restriction of one 25W card.
Allowed
25-W
Card?
Installing an Expansion Card
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Unpack the expansion card and prepare it for installation.
For instructions, see the documentation accompanying the card.
2
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
3
Open the system. See "Opening the System."
4
Open the expansion-card latch and remove the filler bracket. See Figure 3-8.
5
Install the expansion card:
a
Holding the card by its edges, position the card so that the card-edge
connector aligns with the expansion-card connector on the expansioncard riser.
b
Insert the card-edge connector firmly into the expansion-card
connector until the card is fully seated.
90 Installing System Components
Page 91
c
3
2
1
Close the expansion-card latch. See Figure 3-8.
Figure 3-8. Installing or Removing an Expansion Card
1 expansion-card latch 2 expansion card
3 expansion-card riser
6
Connect any cables to the expansion card.
7
Close the system. See "Closing the System."
Installing System Components 91
Page 92
Removing an Expansion Card
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Disconnect all cables from the card.
4
Remove the expansion card:
a
Open the expansion-card latch. See Figure 3-8.
b
Grasp the expansion card by its edges, and carefully remove it from
the expansion-card connector.
5
If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and close the expansion-card latch.
NOTE: You must install a filler bracket over an empty expansion slot to
maintain Federal Communications Commission (FCC) certification of the
system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.
6
Close the system. See "Closing the System."
Expansion-Card Risers
The system’s left and center expansion-card risers each support a x8 link
Gen1 or Gen2 PCIe expansion card. (An additional slot on riser 1 is reserved
for use by the integrated storage controller card.)
Removing an Expansion-Card Riser
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
92 Installing System Components
Page 93
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
If an expansion card is installed in the expansion slot, remove the card now. See "Removing an Expansion Card."
4
If you are removing the riser 1, remove the integrated storage controller card. See "Removing the Integrated Storage Controller Card."
5
To remove the expansion-card riser, press the retention latch, then lift the expansion-card riser from the chassis. See Figure 3-9.
Installing System Components 93
Page 94
Figure 3-9. Installing or Removing an Expansion-Card Riser
4
2
1
5
9
8
3
6
7
94 Installing System Components
Page 95
1 expansion-card riser 2 2 retention latch
3 expansion card slot 2 4 riser guide posts (2 per riser)
5 expansion-card riser socket 6 expansion card slot 1
7 expansion-card riser socket 8 integrated storage controller slot (on
opposite side of riser)
9 expansion-card riser 1
Replacing an Expansion-Card Riser
1
To install an expansion-card riser, align the board with the riser guide posts on the system board. See Figure 3-9.
2
Lower the expansion-card riser into place until the expansion-card riser connector is fully seated.
3
If applicable, reinstall the expansion card. See "Installing an Expansion Card."
4
If you are installing expansion-card riser 1, reinstall the integrated storage controller card. See "Installing the Integrated Storage Controller Card."
5
Close the system. See "Closing the System."
6
Reconnect the system and peripherals to their power sources.
Internal SD Module
Installing the Internal SD Module
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
Installing System Components 95
Page 96
3
1
2
8
3
4
7
6
5
Position the internal SD module tray so the tabs on the underside of the tray fit into the corresponding hooks on the chassis (item 3 in Figure 3-10), then lower the opposite edge of the card into place. See Figure 3-10.
Figure 3-10. Installing the Internal SD Module
1 internal SD module 2 latch
3 hooks (2) 4 cable connector on control panel
5 internal USB connector 6 control panel board
board
7 cable connector on internal SD
module
4
Connect the internal SD module cable to the connector on the control
8 internal SD flash card
panel board. See Figure 3-10.
5
Close the system. See "Closing the System."
6
Reconnect the system and peripherals to their power sources, and turn them on.
96 Installing System Components
Page 97
Removing the Internal SD Module Card
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Disconnect the internal SD module cable from the module. See Figure 3-10.
4
Lift upwards on the latch securing the internal SD module card tray to the chassis, then lift the tray out of the chassis. See Figure 3-10.
Internal SD Flash Card
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
The optional SD Flash Card on the Internal SD module supports an
embedded hypervisor for virtualization.
Installing an Internal SD Flash Card
1
Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
2
Open the system. See "Opening the System."
3
Locate the SD card connector on the internal SD module (see Figure 3-10).
4
With the label side facing up, insert the contact-pin end of the SD card into the card slot on the module. See Figure 3-10.
NOTE: The slot is keyed to ensure correct insertion of the card.
Installing System Components 97
Page 98
5 Press the card into the card slot to lock it into place.
6
Close the system. See "Closing the System."
7
Reconnect the system to power and restart the system.
Removing an Internal SD Flash Card
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
3 Locate the SD card slot on the internal SD module and press inward on
the card to release it from the slot and remove the card.
4
Close the system. See "Closing the System."
5
Reconnect the system to power and restart the system.
Internal USB Memory Key
The USB memory key can be used as a boot device, security key, or mass
storage device. To use the internal USB connector, the Internal USB Port
option must be enabled in the Integrated Devices screen of the System Setup
program.
To boot from the USB memory key, you must configure the USB memory key
with a boot image and then specify the USB memory key in the boot
sequence in the System Setup program. See "Boot Settings Screen." For
information on creating a bootable file on the USB memory key, see the user
documentation that accompanied the USB memory key.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
98 Installing System Components
Page 99
NOTE: To avoid interference with other components, the maximum allowable
2
3
1
dimensions of the USB key are 24 mm (.94 in) wide x 79 mm (3.11 in) long x 8.6 mm
(.33 in) high.
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Locate the USB connector on the control panel board. See Figure 3-11.
4
Insert the USB memory key into the USB connector.
5
Close the system. See "Closing the System."
6
Reconnect the system to power and restart the system.
Figure 3-11. Removing or Installing the Internal USB Memory Key
1 control panel board 2 USB memory key connector
3 USB memory key
Internal USB Cable
Removing the Internal USB Cable
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
Installing System Components 99
Page 100
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Remove the fan bracket. See "Removing the Fan Assembly."
4
Remove the USB cable from the connector on the control panel.
5
Remove the USB cable from the cable routing guides on the inside of the chassis. If necessary remove any other cables from the cable routing guides.
6
Remove the USB cable from the connector on the system board.
Installing the Internal USB Cable
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System."
3
Remove the fan bracket. See "Removing the Fan Assembly."
4
Connect the USB cable to the connector on the control panel.
5
Route the cable through the cable routing guides on the inside of the chassis.
6
Connect the USB cable to the connector on the system board.
7
Replace the fan bracket. See "Replacing the Fan Assembly."
8
Close the system. See "Closing the System."
9
Reconnect the system and peripherals to their power sources, and turn them on.
VFlash Media
The VFlash media card is a Secure Digital (SD) card that plugs into the
optional iDRAC6 Enterprise card at the back corner of the system.
100 Installing System Components
Loading...