Dell 9YP37 User Manual

Dell EMC PowerEdge T40

Installation and Service Manual

Regulatory Model: D24M Series Regulatory Type: D24M003

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Other trademarks may be trademarks of their respective owners.

2019 - 10

Rev. A00

Contents

1 About this document.....................................................................................................................6

2 PowerEdge T40 system overview...................................................................................................7

Front view of the system......................................................................................................................................................8

Rear view of the system.......................................................................................................................................................9

Inside view of the system....................................................................................................................................................10

Locating the information tag of your system................................................................................................................... 10

System Information Label.................................................................................................................................................... 11

3 Initial system setup and configuration.......................................................................................... 15

Setting up your system....................................................................................................................................................... 15

Options to install the operating system.............................................................................................................................15

Methods to download firmware and drivers...............................................................................................................15

4 Pre-operating system management applications............................................................................16

Options to manage the pre-operating system applications............................................................................................16

System Setup....................................................................................................................................................................... 16

Viewing System Setup...................................................................................................................................................16

Boot menu.......................................................................................................................................................................16

Navigation keys...............................................................................................................................................................17

System Setup options....................................................................................................................................................17

Updating the BIOS.........................................................................................................................................................23

System and setup password........................................................................................................................................30

PXE boot............................................................................................................................................................................... 31

5 Installing and removing system components.................................................................................32

Safety instructions.............................................................................................................................................................. 32

Before working inside your system................................................................................................................................... 32

After working inside your system...................................................................................................................................... 32

Recommended tools........................................................................................................................................................... 33

System cover....................................................................................................................................................................... 33

Removing the system cover.........................................................................................................................................33

Installing the system cover...........................................................................................................................................34

Front bezel........................................................................................................................................................................... 35

Removing the front bezel.............................................................................................................................................35

Installing the front bezel............................................................................................................................................... 36

Hard drives........................................................................................................................................................................... 37

Removing a drive carrier from the drive bay .............................................................................................................37

Installing a drive carrier into the drive bay..................................................................................................................38

Removing a drive from the drive carrier.....................................................................................................................39

Installing a drive into the drive carrier.........................................................................................................................40

PSU assembly.......................................................................................................................................................................41

Opening the PSU assembly...........................................................................................................................................41

Closing the PSU assembly............................................................................................................................................42

Contents 3

Power supply unit................................................................................................................................................................43

Removing the power supply unit................................................................................................................................. 43

Installing the power supply unit ...................................................................................................................................44

Expansion cards...................................................................................................................................................................45

Removing the Expansion card..................................................................................................................................... 45

Installing the expansion card........................................................................................................................................ 47

Memory module...................................................................................................................................................................48

System memory guidelines...........................................................................................................................................48

General memory module installation guidelines......................................................................................................... 49

Removing a memory module........................................................................................................................................50

Installing a memory module...........................................................................................................................................51

System battery.................................................................................................................................................................... 52

Replacing the system battery...................................................................................................................................... 52

Optical drive......................................................................................................................................................................... 53

Removing the optical drive...........................................................................................................................................53

Installing the optical drive............................................................................................................................................. 54

Speaker.................................................................................................................................................................................55

Removing speaker.........................................................................................................................................................55

Installing the speaker.....................................................................................................................................................57

System fan........................................................................................................................................................................... 59

Removing system fan................................................................................................................................................... 59

Installing system fan.......................................................................................................................................................61

Intrusion switch....................................................................................................................................................................62

Removing intrusion switch........................................................................................................................................... 62

Installing intrusion switch..............................................................................................................................................63

Processor and heatsink.......................................................................................................................................................64

Removing heat sink module......................................................................................................................................... 64

Removing the processor...............................................................................................................................................65

Installing the processor.................................................................................................................................................65

Installing heat sink module............................................................................................................................................66

System board.......................................................................................................................................................................68

Removing the system board........................................................................................................................................ 68

Installing the system board...........................................................................................................................................70

Entering the System Service Tag by using the Service Menu................................................................................. 71

Entering the system Service Tag by using System Setup........................................................................................72

Control panel........................................................................................................................................................................ 72

Removing the control panel..........................................................................................................................................72

Installing the control panel............................................................................................................................................73

Power button module..........................................................................................................................................................74

Removing power button module..................................................................................................................................74

Installing power button module....................................................................................................................................75

6 Jumpers and connectors ............................................................................................................ 77

System board jumpers and connectors............................................................................................................................ 77

System board jumper settings........................................................................................................................................... 78

Disabling forgotten password............................................................................................................................................ 79

7 Technical specifications..............................................................................................................80

Chassis dimensions.............................................................................................................................................................. 81

Contents

System weight......................................................................................................................................................................81

Processor specifications......................................................................................................................................................81

Supported operating systems............................................................................................................................................82

PSU specifications...............................................................................................................................................................82

System fan specifications...................................................................................................................................................82

System battery specifications............................................................................................................................................82

Expansion card specifications............................................................................................................................................82

Memory specifications........................................................................................................................................................83

Storage controller specifications.......................................................................................................................................83

Drive specifications............................................................................................................................................................. 83

Drives.............................................................................................................................................................................. 83

Optical drives..................................................................................................................................................................84

Ports and connectors specifications.................................................................................................................................84

USB ports specifications...............................................................................................................................................84

NIC port specifications..................................................................................................................................................84

Serial connector specifications.................................................................................................................................... 84

DisplayPort specifications.............................................................................................................................................84

Video specifications.............................................................................................................................................................84

Environmental specifications............................................................................................................................................. 84

Thermal restriction matrix............................................................................................................................................ 85

Particulate and gaseous contamination specifications............................................................................................. 86

8 System diagnostics and indicator codes ...................................................................................... 87

Front panel indicator codes................................................................................................................................................87

NIC indicator codes.............................................................................................................................................................88

Power supply unit Built-in Self Test .................................................................................................................................88

Steps to confirm that power supply unit is defective...............................................................................................88

Enhanced Pre-Boot System Assessment — ePSA diagnostics................................................................................... 89

Running the ePSA Diagnostics.................................................................................................................................... 89

Diagnostics........................................................................................................................................................................... 89

Diagnostic error messages.................................................................................................................................................90

System error messages...................................................................................................................................................... 93

9 Getting help...............................................................................................................................94

Recycling or End-of-Life service information.................................................................................................................. 94

Uploading files to Dell Technical Support.........................................................................................................................94

Contacting Dell.................................................................................................................................................................... 94

Accessing system information by using QRL...................................................................................................................95

Quick Resource Locator for PowerEdge T40 system..............................................................................................95

10 Documentation resources.......................................................................................................... 96

Contents

About this document

This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components.

6 About this document

PowerEdge T40 system overview

The PowerEdge T40 system is a tower server that supports:

• One Intel Xeon E-series processor or Intel Core i3 processor or Intel Pentium Gold processor

• Up to three 3.5-inch cabled SATA drives

• Up to four UDIMM slots

• One cabled AC power supply unit (PSU)

For more information about supported drives, see the Drive specifications section.

Topics:

• Front view of the system

• Rear view of the system

• Inside view of the system

• Locating the information tag of your system

• System Information Label

PowerEdge T40 system overview 7

Front view of the system

Figure 1. Front view of the system

Power button/Diagnostics indicator 2. Drive activity LED indicator

3. 3.5 mm Headphone port 4. USB 2.0 Type-A port (2)

5. Optical drive 6. USB 3.1 Type-C port

7. USB 3.0 Type-A port

For more information about the ports, see the Ports and connectors specifications section.

PowerEdge T40 system overview

Rear view of the system

Figure 2. Rear view of the system

Service tag 2. Serial port

3. PS2 port (Keyboard) 4. PS2 port (Mouse)

5. Display Port (2) 6. NIC port

7. USB 2.0 Type-A with SmartPower (2) 8. USB 3.0 Type-A ports (4)

9. Audio line-out port 10. Expansion card slots (4)

11. Kensington/padlock slot 12. System cover release latch

13. Power Supply Unit (PSU) 14. Power connector port

15. Power Supply Unit (PSU) Built-in Self Test (BIST) button 16. Power Supply Unit (PSU) Built-in Self Test (BIST) LED

17. PSU assembly release latch

NOTE: For more information about the ports and connectors, see the Ports and connectors specifications section.

PowerEdge T40 system overview 9

Inside view of the system

Figure 3. Inside view of the system

Power Supply Unit (PSU) 2. Intrusion switch

3. Drive 01 4. Drive 02

5. System board 6. Drive 03

7. Expansion card slots (4)

Locating the information tag of your system

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code is found on a sticker on the top surface of the system and Service Tag is found on a sticker on the rear of the system. This information is used by Dell to route support calls to the appropriate personnel.

PowerEdge T40 system overview

System Information Label

Figure 4. Service Information

PowerEdge T40 system overview

Figure 5. Memory information

Figure 6. Jumper Settings

PowerEdge T40 system overview

Figure 7. System task

PowerEdge T40 system overview

Figure 8. Quick resource locator

PowerEdge T40 system overview

Initial system setup and configuration

Setting up your system

Perform the following steps to set up your system:

Steps

1. Unpack the system.

2. Connect the peripherals to the system.

3. Connect the system to its electrical outlet.

4. Power on the system by pressing the power button.

5. Power on the attached peripherals. For more information about setting up your system, see the Getting Started Guide that shipped with your system.

Options to install the operating system

If the system is shipped without an operating system, install the supported operating system by using one of the following resources:

Table 1. Resources to install the operating system

Resources Location

Dell Systems Management Tools and Documentation media Dell.com/operatingsystemmanuals

Supported operating systems on Dell PowerEdge systems Dell.com/ossupport

Installation and How-to videos for supported operating systems on Dell PowerEdge systems

Supported Operating Systems for Dell PowerEdge Systems

Methods to download firmware and drivers

You can download the firmware and drivers from the Dell support site at Dell.com/support/drivers.

Downloading the drivers and firmware

Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system.

Prerequisites

Ensure that you clear the web browser cache before downloading the drivers and firmware.

Steps

1. Go to Dell.com/support/drivers.

2. In the Drivers & Downloads section, type the Service Tag of your system in the Service Tag or Express Service Code box, and then click

3. Click Drivers & Downloads. The drivers that are applicable to your selection are displayed.

4. Download the drivers to a USB drive, CD, or DVD.

Submit.

NOTE:

Service Tag, or in General support, navigate to your product.

If you do not have the Service Tag, select Detect My Product to allow the system to automatically detect your

Initial system setup and configuration 15

Pre-operating system management

applications

You can manage basic settings and features of a system without booting to the operating system by using the system firmware.

Topics:

• Options to manage the pre-operating system applications

• System Setup

• PXE boot

Options to manage the pre-operating system applications

Your system has the following options to manage the pre-operating system applications:

• System Setup

• Preboot Execution Environment (PXE)

System Setup

By using the System Setup screen, you can configure the BIOS settings and device settings of your system.

System Setup enables you to manage your system hardware and specify BIOS level options. From the System setup, you can:

• Change the NVRAM settings after you add or remove hardware

• View the system hardware configuration

• Enable or disable integrated devices

• Set performance and power management thresholds

• Manage your system security

Viewing System Setup

To view the System Setup screen,

Steps

Press F2 immediately after a power-on or re-boot.

NOTE:

restart your system and try again.

Boot menu

To enter Boot Manager: Power on, or restart your system. Press F12 when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system. This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system. Using the boot menu does not change the boot order stored in the BIOS.

The options are:

• UEFI Boot:

• Windows Boot Manager

If your operating system begins to load before you press F2, wait for the system to finish booting, and then

16 Pre-operating system management applications

• Other Options:

• BIOS Setup

• BIOS Flash Update

• Diagnostics

• Change Boot Mode Settings

Navigation keys

NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you

restart the system.

Keys Navigation

Up arrow Moves to the previous field.

Down arrow Moves to the next field.

Enter Selects a value in the selected field (if applicable) or follow the link in the field.

Spacebar Expands or collapses a drop-down list, if applicable.

Tab Moves to the next page.

NOTE: For the standard graphics browser only.

Esc Moves to the previous page. Pressing Esc in the main screen displays a message that prompts you to save any

unsaved changes and restarts the system.

System Setup options

NOTE:

Table 2. General

Option Description

System Information Lists the primary hardware features of your system.

Boot Sequence Allows you to change the order in which the system attempts to find an operating system.

Boot List Options Allows you to change the boot list option.

Advanced Boot Options Allows you to enable Legacy Option ROMs

Depending on your system and its installed devices, the items listed in this section may or may not appear.

• System Information

• Memory Configuration

• PCI Information

• Processor Information

• Device Information

• Windows Boot Manager

• Onboard NIC

• Legacy External Devices

• UEFI (Default setting)

• Enable Legacy Option ROMs (Default setting: enabled)

• Enable Attempt Legacy Boot (Default setting: not enabled)

UEFI Boot Path Security Allows you to control whether the system prompts the user to enter the Admin password when

booting to a UEFI boot path.

• Always, Except Internal HDD (Default setting)

• Always, Except Internal HDD & PXE

Pre-operating system management applications 17

Option Description

• Always

• Never

Date/Time Allows you to set the date and time.

NOTE: The changes to the system date and time takes effect immediately.

Table 3. System configuration

Option Description

Integrated NIC Allows you to configure the on-board LAN controller.

• Enable UEFI Network Stack

• Disabled

• Enabled

• Enabled w/PXE (Default setting)

Serial Port Identifies and defines the serial port settings. You can set the serial port to:

• Disabled

• COM1 (Default setting)

• COM2

• COM3

• COM4

SATA Operation Allows you to configure the internal SATA hard-drive controller.

• Disabled

• AHCI

• RAID On (Default setting)

Drives Allows you to configure the SATA drives on board.

• SATA-0

• SATA-1

• SATA-2

• SATA-3

Default setting: All drives are enabled.

SMART Reporting This field controls if the hard drive errors for the integrated drives are reported during system

startup. This technology is part of the SMART (Self Monitoring Analysis and Reporting Technology) specification.

• Enable SMART Reporting (Default setting: not enabled)

USB Configuration Allows you to enable or disable the USB configuration.

• Enable USB Boot Support (Default setting)

• Enable Front USB Ports (Default setting)

• Enable rear USB Ports (Default setting)

Front USB Configuration Allows you to enable or disable the front USB configuration.

• Front Port 1 (Left)

• Front Port 2 (Center)

• Front Port 3 (Right)*

• Front Port 4 (Type C)*

*Denotes a USB 3.0–capable port

Rear USB Configuration Allows you to enable or disable the rear USB configuration.

• Rear Port 1 (Upper Left)

• Rear Port 2 (Upper Right)

• Rear Port 3 (Left)*

18 Pre-operating system management applications

Option Description

• Rear Port 4 (Center Left)*

• Rear Port 5 (Center Right)*

• Rear Port 6 (Right)*

*Denotes a USB 3.1 Gen 1–capable port

Memory Map IO above 4 GB Allows you to enable or disable memory mapping IO above 4 GB.

The option is enabled by Default setting.

Audio Allows you enable or disable the audio feature.

• Enable Audio(Default setting)

• Enable Internal Speaker (Default setting)

Miscellaneous devices Allows you to enable or disable various on-board devices.

• Enable PCI Slot (Default setting)

Table 4. Video

Option Description

Multi-Display

NOTE: The processor must

be Intel Graphic Device (IGD) capable to view this option.

Allows you to enable or disable multi display feature.

Default setting: not enabled.

NOTE: Ensure to install an

additional GPU to utilize this option.

Primary Display Allows you to configure primary video controller when there are multiple controllers available.

• Auto (Default setting)

• Intel HD Graphics

Table 5. Security

Option Description

Admin Password This option allows you to enable or disable admin passwords for the system (Default setting: not

enabled).

System Password This option allows you to enable or disable system passwords for the system (Default setting: not

enabled).

Strong Password This option allows you to enable or disable strong passwords for the system (Default setting: not

enabled).

Password Configuration Allows you to control the minimum and maximum number of characters allowed for a administrative

password and the system password. The range of characters is between 4 and 32.

Password Bypass This option lets you bypass the system (Boot) password and the internal HDD password prompts

during a system restart.

• Disabled — Always prompt for the system and internal HDD password when they are set. This option is enabled by Default setting.

• Reboot Bypass — Bypass the password prompts on Restarts (warm boots).

NOTE: The system will always prompt for the system and internal HDD passwords

when powered on from the off state (a cold boot). Also, the system will always prompt for passwords on any module bay HDDs that may be present.

Password Change This option allows you to determine whether changes to the System and Hard Disk passwords are

permitted when an administrator password is set.

Pre-operating system management applications 19

Option Description

Allow Non-Admin Password Changes - This option is enabled by Default setting.

TPM 2.0 Security

NOTE: TPM function is not

applied to China and Russia.

Chassis Intrusion This field controls the chassis intrusion feature.

OROM Keyboard Access

Allows you to control whether the Trusted Platform Module (TPM) is visible to the operating system.

• TPM On (Default setting)

• Clear

• PPI Bypass for Enable Commands (Default setting)

• PPI Bypass for Disable Commands

• PPI Bypass for Clear Commands

• Attestation Enable (Default setting)

• Key Storage Enable (Default setting)

• SHA-256 (Default setting)

Choose any one option:

• Disabled

• Enabled (Default setting)

Choose any one of the option:

• Disabled

• Enabled (Default setting)

• On-Silent

• Disabled

• Enabled (Default setting)

• One Time Enable

Admin Setup Lockout Allows you to prevent users from entering Setup when Admin password is set (Default setting: not

enabled).

Master Password Lockout Allows you to prevent users from entering Setup when Master password is set (Default setting: not

enabled).

SMM Security Mitigation Allows you to enable or disable additional UEFI SMM Security Mitigation protections (Default setting:

not enabled).

Table 6. Secure Boot

Option Description

Secure Boot Enable The option is not enabled by Default setting.

Secure Boot Mode

Expert Key Management Allows you to enable or disable Custom Mode Key Management.

Table 7. Intel Software Guard Extensions

• Deployed Mode (Default setting)

• Audit Mode

• Enable Custom Mode (This option is not enabled by Default setting)

If Enabled,

• PK (Default setting)

• KEK

• db

• dbx

Option Description

Intel SGX Enable Allows you to enable or disable Intel Software Guard Extensions.

• Disabled

20 Pre-operating system management applications

Option Description

• Enabled

• Software controlled (Default setting)

Enclave Memory Size Allows you to change the Intel Software Guard Extensions Enclave Reserve Memory size.

• 32 MB

• 64 MB

• 128 MB

Table 8. Performance

Option Description

Multi Core Support This field specifies whether the processor will have one or all cores enabled. The performance of

some applications will improve with the additional cores. This option is enabled by Default setting. Allows you to enable or disable multi-core support for the processor.

• All (Default setting)

• 1

• 2

• 3

NOTE:

• The options displayed could be different depending on the installed processor.

• The options depend on the number of cores supported by the installed processor (All, 1, 2, N-1 for N-Core Processors)

Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature.

Default setting: Enable Intel SpeedStep

C-States Control Allows you to enable or disable the additional processor sleep states (depends on the processor

installed).

C states (This option is selected by Default setting)

Cache Prefetch

Intel TurboBoost

Hyper-Thread Control

Dell Reliable Memory Technology (RMT)

• Hardware Prefetcher (Default setting)

• Adjacent Cache Prefetch (Default setting)

When Hardware Prefetcher is enabled, the processor’s hardware prefetcher will automatically prefetch data and code for the processor When Adjacent Cache is enabled, the process will retrieve the currently requested cache line, as well as subsequent cache line.

Allows you to enable or disable the Intel TurboBoost mode of the processor.

The option Intel TurboBoost is set by Default setting.

Allows you to enable or disable the HyperThreading in the processor.

• Disabled

• Enabled—Default setting

Allows you to enable or disable the Dell RMT in the processor.

• Disabled

• Enabled (Default setting)

Table 9. Power management

Option Description

AC Recovery Specifies how the system will respond when AC power is applied after a AC power loss. You can

set the AC Recovery to:

• Power Off

Pre-operating system management applications 21

Option Description

• Power On

• Last Power State (Default setting)

Enable Intel Speed Shift Technology

Auto On Time Allows you to set the time at which the system must turn on automatically.

Fan Control Override Allows you to control the speed of the system fan.

USB Wake Support

Wake on LAN This option allows the system to power up from the off state when triggered by a special LAN

Table 10. POST behavior

Allows you to enable or disable Intel Speed Shift Technology support. The option Enable Intel Speed Shift Technology is set by Default setting.

• Disabled (Default setting)

• Every Day

• Weekdays

• Select Days

The option Fan Control Override is not enabled by Default setting.

Allows you to enable or disable the USB Wake Support.

• Disabled (Default setting)

• Enabled

signal. Wake-up from the Standby state is unaffected by this setting and must be enabled in the operating system. This feature only works when the system is connected to AC power supply.

• Disabled (Default setting)

• LAN Only

• LAN with PXE Boot

Option Description

Numlock LED Allows you to specify if the NumLock function is enabled when the system boots. This option is

enabled by Default setting.

Keyboard Errors Specifies whether keyboard related errors are reported when it boots. This option is enabled by

Default setting.

Extend BIOS POST Time This option creates an additional pre-boot delay.

• 0 seconds (Default setting)

• 5 seconds

• 10 seconds

Warnings and Errors This option causes the boot process to only pause when warning or errors are detected. Choose

any one of the option:

• Prompt on Warnings and Errors (Default setting)

• Continue on Warnings

• Continue on Warnings and Errors

Table 11. Manageability

Option Description

Intel AMT Capability This option is selected as Enabled by Default setting.

USB provision This option is not selected by Default setting.

MEBx Hotkey This option is selected by Default setting.

22 Pre-operating system management applications

Table 12. Virtualization support

Option Description

Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware

capabilities provided by Intel Virtualization technology.

• Enable Intel Virtualization Technology - This option is enabled by Default setting.

VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware

capabilities provided by Intel Virtualization technology for direct I/O.

• Enable VT for Direct I/O - This option is enabled by Default setting.

Trusted Execution Allows you to specify whether a Measured Virtual Machine Monitor (MVMM) can utilize the

additional hardware capabilities provided by Intel Trusted Execution Program.

• Trusted Execution - This option is disabled by Default setting.

Table 13. Maintenance

Option Description

Service Tag Displays the service tag of your system.

Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is disabled by

Default setting.

SERR Messages Allows you to control the SERR message mechanism. This option is enabled by Default setting.

Some graphics cards require that the SERR message mechanism be disabled.

BIOS Downgrade Allows you to control the flashing of the system firmware to previous revisions. This option is

disabled by Default setting.

Data Wipe Allows you to securely erase data from all internal storage devices. This option is disabled by

Default setting.

BIOS Recovery Allows you to recover from certain corrupted BIOS conditions using a recovery file. This option is

enabled by Default setting.

First Power On Date This option is not set by Default setting.

Table 14. System Logs

Option Description

BIOS events Displays the system event log and allows you to clear the log.

• Clear Log

Table 15. Advanced Configurations

Option Description

ASPM Allows you to set the Active State Power Management level:

• Auto (Default setting)

• Disabled

• L1 Only

PCIe Linkspeed Allows you to select the max PCIe link speed attainable by devices within the system.

• Auto (Default setting)

• Gen1

• Gen2

Updating the BIOS

Prerequisites

It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available.

Pre-operating system management applications

About this task

NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the

BIOS update is completed.

Steps

1. Restart the system.

2. Go to Dell.com/support.

3. Enter the Service Tag or Express Service Code and click Submit.

NOTE: To locate the Service Tag, click Where is my Service Tag?

NOTE: If you cannot find your Service Tag, click Detect My Product. Proceed with the instructions on screen.

4. If you are unable to locate or find the Service Tag, click the product category of your system.

5. Choose the Product Type from the list.

6. Select your system model and the product support page of your system appears.

7. Click Get drivers and click View All Drivers. The Drivers and Downloads page opens.

8. On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS.

9. Identify the latest BIOS file and click Download File. You can also analyze the drivers that need an update. To do this for your product, click Analyze System for Updates and follow the

instructions on the screen.

10. Select your preferred download method in the Please select your download method below window, click Download File. The File Download window appears.

11. Click Save to save the file on your system.

12. Click Run to install the updated BIOS settings on your system. Follow the instructions on the screen.

Next steps

For more information on how to update the BIOS, please refer the article https://www.dell.com/support/article/us/en/04/sln129956/

dell-bios-updates?lang=en

NOTE:

the BIOS from 1.0 to 7.0, then install version 4.0 first and then install version 7.0.

Dell recommends not to update the BIOS version for more than 3 revisions. For example, if you want to update

Updating BIOS on systems with BitLocker enabled

CAUTION:

recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the system will ask for

this on each reboot. If the recovery key is not known this can result in data loss or an unnecessary operating system re-

install. For more information on this subject, see Knowledge Article: https://www.dell.com/support/article/sln153694

If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it will not

Updating your system BIOS using a USB flash drive

About this task

If the system cannot load into Windows but there is still a need to update the BIOS, download the BIOS file using another system and save it to a bootable USB Flash Drive.

NOTE:

www.dell.com/support/article/sln143196/

Steps

1. Download the BIOS update .EXE file to another system.

2. Copy the file e.g. O9010A12.EXE onto the bootable USB Flash drive.

3. Insert the USB Flash drive into the system that requires the BIOS update.

4. Restart the system and press F12 when the Dell Splash logo appears to display the One Time Boot Menu.

You will need to use a bootable USB Flash drive. Please refer to the following article for further details: https://

Pre-operating system management applications

5. Using arrow keys, select USB Storage Device and click Return.

6. The system will boot to a Diag C:\> prompt.

7. Run the file by typing the full filename e.g. O9010A12.exe and press Return.

8. The BIOS Update Utility will load, follow the instructions on screen.

Figure 9. DOS BIOS Update Screen

Updating the Dell BIOS in Linux and Ubuntu environments

If you want to update the system BIOS in a Linux environment such as Ubuntu, see https://www.dell.com/support/article/sln171755/.

Flashing the BIOS from the F12 One-Time boot menu

Updating your system BIOS using a BIOS update .exe file copied to a FAT32 USB key and booting from the F12 one time boot menu.

About this task

BIOS Update

You can run the BIOS update file from Windows using a bootable USB key or you can also update the BIOS from the F12 One-Time boot menu on the system.

Most Dell systems built after 2012 have this capability and you can confirm by booting your system to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your system. If the option is listed, then the BIOS supports this BIOS update option.

NOTE:

Updating from the One-Time Boot Menu

To update your BIOS from the F12 One-Time boot menu, you will need:

• USB key formatted to the FAT32 file system (key does not have to be bootable)

• BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB key

• AC power adapter connected to the system

• Functional system battery to flash the BIOS

Perform the following steps to execute the BIOS update flash process from the F12 menu:

Only systems with BIOS Flash Update option in the F12 One-Time Boot Menu can use this function.

CAUTION:

system fail to boot.

Steps

1. From a power off state, insert the USB key where you copied the flash into a USB port of the system .

2. Power on the system and press the F12 key to access the One-Time Boot Menu, Highlight BIOS Flash Update using the arrow keys then press Enter.

Do not power off the system during the BIOS update process. Powering off the system could make the

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3. The Bios flash menu will open then click the browse button.

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4. The T40_0.1.5.exe file is shown as an example in the following screenshot. The actual file name may vary.

5. Once the file is selected, it will show in the file selection box and you can click the OK button to continue.

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6. Click the Begin Flash Update button.

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7. A warning box is displayed asking you if you want to proceed. Click the Yes button to begin the flash.

8. At this point the BIOS flash will execute, the system will reboot and then the BIOS flash will start and a progress bar will show the progress of the flash. Depending on the changes included in the update, the progress bar may go from zero to 100 multiple times and the flash process could take as long as 10 minutes. Generally this process takes two to three minutes.

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