Dell 9R2GH Specification Sheet
Precision 3550
Setup and specifications guide
Regulatory Model: P80F
Regulatory Type: P80F002
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
Rev. A00
Contents
1 Set up your computer................................................................................................................... 5
2 Create a USB recovery drive for Windows.......................................................................................7
3 Chassis overview..........................................................................................................................8
Display view............................................................................................................................................................................ 8
Left view.................................................................................................................................................................................9
Right view...............................................................................................................................................................................9
Palmrest view....................................................................................................................................................................... 10
Bottom view.......................................................................................................................................................................... 11
Keyboard shortcuts.............................................................................................................................................................. 11
4 Technical specifications.............................................................................................................. 13
Processors.............................................................................................................................................................................13
Chipset...................................................................................................................................................................................13
Operating system................................................................................................................................................................. 13
Memory................................................................................................................................................................................. 14
Storage.................................................................................................................................................................................. 14
Ports and connectors.......................................................................................................................................................... 14
Audio...................................................................................................................................................................................... 15
Video...................................................................................................................................................................................... 15
Camera.................................................................................................................................................................................. 16
Communications...................................................................................................................................................................16
Media-card reader................................................................................................................................................................17
Power adapter...................................................................................................................................................................... 17
Battery................................................................................................................................................................................... 17
Display....................................................................................................................................................................................19
Keyboard...............................................................................................................................................................................20
Keyboard shortcuts.......................................................................................................................................................20
Fingerprint reader on Power Button..................................................................................................................................21
Fingerprint reader.................................................................................................................................................................21
Dimensions and weight........................................................................................................................................................21
Security..................................................................................................................................................................................21
Security Software................................................................................................................................................................22
System board connectors.................................................................................................................................................. 22
Touchpad..............................................................................................................................................................................22
Sensor and control specifications......................................................................................................................................23
Security options—Contacted smartcard reader.............................................................................................................24
Security options—Contactless smartcard reader.......................................................................................................... 24
Computer environment.......................................................................................................................................................26
5 Software................................................................................................................................... 27
Downloading Windows drivers...........................................................................................................................................27
Contents 3
6 System setup.............................................................................................................................28
Boot menu............................................................................................................................................................................ 28
Navigation keys....................................................................................................................................................................28
Boot Sequence.................................................................................................................................................................... 29
System setup options......................................................................................................................................................... 29
General options.............................................................................................................................................................. 29
System information....................................................................................................................................................... 30
Video................................................................................................................................................................................ 31
Security........................................................................................................................................................................... 32
Secure boot.................................................................................................................................................................... 33
Intel Software Guard Extensions.................................................................................................................................33
Performance...................................................................................................................................................................34
Power management...................................................................................................................................................... 34
POST behavior...............................................................................................................................................................35
Manageability................................................................................................................................................................. 36
Virtualization support.................................................................................................................................................... 36
Wireless........................................................................................................................................................................... 37
Maintenance screen...................................................................................................................................................... 37
System logs.................................................................................................................................................................... 37
Updating the BIOS in Windows ........................................................................................................................................ 37
Updating BIOS on systems with BitLocker enabled..................................................................................................38
Updating your system BIOS using a USB flash drive................................................................................................38
System and setup password..............................................................................................................................................39
Assigning a system setup password........................................................................................................................... 39
Deleting or changing an existing system setup password........................................................................................40
7 Getting help............................................................................................................................... 41
Contacting Dell..................................................................................................................................................................... 41
4
Contents
Steps
1. Connect the power adapter and press the power button.
NOTE: To conserve battery power, the battery might enter power saving mode.
1
Set up your computer
2. Finish Windows system setup.
Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
• Connect to a network for Windows updates.
NOTE:
If connecting to a secured wireless network, enter the password for the wireless network access when
prompted.
• If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an offline account.
• On the Support and Protection screen, enter your contact details.
3. Locate and use Dell apps from the Windows Start menu—Recommended
Table 1. Locate Dell apps
Dell apps Details
Dell Product Registration
Register your computer with Dell.
Dell Help & Support
Access help and support for your computer.
SupportAssist
Proactively checks the health of your computer’s hardware and
software.
Set up your computer 5
Dell apps Details
4. Create recovery drive for Windows.
NOTE: It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows.
For more information, see Create a USB recovery drive for Windows.
NOTE: Renew or upgrade your warranty by clicking the
warranty expiry date in SupportAssist.
Dell Update
Updates your computer with critical fixes and important device
drivers as they become available.
Dell Digital Delivery
Download software applications including software that is
purchased but not preinstalled on your computer.
6 Set up your computer
Create a USB recovery drive for Windows
Create a recovery drive to troubleshoot and fix problems that may occur with Windows. An empty USB flash drive with a minimum
capacity of 16 GB is required to create the recovery drive.
Prerequisites
NOTE: This process may take up to an hour to complete.
NOTE: The following steps may vary depending on the version of Windows installed. Refer to the Microsoft support site
for latest instructions.
Steps
1. Connect the USB flash drive to your computer.
2. In Windows search, type Recovery.
3. In the search results, click Create a recovery drive.
The User Account Control window is displayed.
4. Click Yes to continue.
The Recovery Drive window is displayed.
5. Select Back up system files to the recovery drive and click Next.
6. Select the USB flash drive and click Next.
A message appears, indicating that all data in the USB flash drive will be deleted.
7. Click Create.
8. Click Finish.
For more information about reinstalling Windows using the USB recovery drive, see the Troubleshooting section of your product's
Service Manual at www.dell.com/support/manuals.
2
Create a USB recovery drive for Windows 7
Topics:
• Display view
• Left view
• Right view
• Palmrest view
• Bottom view
• Keyboard shortcuts
Display view
3
Chassis overview
1. Microphone 2. Camera shutter
3. IR camera (Optional) 4. Camera
5. Camera status light 6. Microphone
7. LCD panel 8. LED activity light
8 Chassis overview
Left view
1. Power connector port 2. USB Type-C 3.2 Gen 2 port with DisplayPort 1.2 port/Power
Delivery/Thunderbolt (Optional)
3. USB 3.2 Gen 1 4. Fan vents
5. Smart card reader (optional)
Right view
microSD card reader 2. Headset/Microphone port
1.
3. USB 3.2 Gen 1 port 4. USB 3.2 Gen 1 port with PowerShare
5. HDMI port 6. Network port
7. Wedge-shaped lock slot
Chassis overview 9
Palmrest view
1. Power button with optional fingerprint reader (FPR) 2. Keyboard
3. NFC/Contactless smart card reader (Optional) 4. Touchpad
5. Pointstick
10 Chassis overview
Bottom view
1. Fan vents
2. Service tag label
3. Speakers
Keyboard shortcuts
NOTE:
Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for
shortcuts remain the same across all language configurations.
Table 2. List of keyboard shortcuts
Keys Primary behavior Secondary behavior (Fn + Key)
Fn + Esc Escape
Fn + F1
Fn + F2
Fn + F3
Fn + F4
Fn + F5
Mute audio
Decrease volume
Increase volume
Mute microphone
Turn on/off keyboard
backlight
Toggle Fn-key lock
F1 behavior
F2 behavior
F3 behavior
F4 behavior
F5 behavior
Chassis overview 11
Keys Primary behavior Secondary behavior (Fn + Key)
Fn + F6
Decrease brightness
F6 behavior
Fn + F7
Fn + F8
Fn + F10
Fn + F11
Fn + 12
Fn + Ctrl
Increase brightness
Switch to external
display
Print screen
Home
End
Open application menu
F7 behavior
F8 behavior
F10 behavior
F11 behavior
F12 behavior
--
12 Chassis overview
Processors
Table 3. Processors
Description Values
Processors
10th Generation
Intel Core i5-10210U
10th Generation
Intel Core i5-10310U
4
Technical specifications
10th Generation
Intel Core i7-10510U
10th Generation
Intel Core i7-10610U
10th Generation Intel
Core i7-10810U
Wattage
Core count
Thread count
Speed
Cache
Integrated graphics
15 W 15 W 15 W 15 W 15 W
4 4 4 4 6
8 8 8 8 12
1.6 GHz to 4.2 GHz 1.7 GHz to 4.4 GHz 1.8 GHz to 4.9 GHz 1.8 GHz to 4.9 GHz 1.1 GHz to 4.9 GHz
6 MB 6 MB 8 MB 8 MB 12 MB
Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics
Chipset
Table 4. Chipset
Description Values
Chipset
Processor
DRAM bus width
Flash EPROM
Intel
10th Generation Intel Core i5/i7
Two channels, 64-bit
• 32 MB for vPRO configuration
• 24 MB for Non-vPRO configuration
PCIe bus
Operating system
• Windows 10 Home (64-bit)
• Windows 10 Professional (64-bit)
• Ubuntu 18.04 LTS (64-bit)
• NeoKylin 7.0
Up to Gen 3.0
Technical specifications 13
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