2. Visit Dell's website, or order Dell printer supplies by phone.
www.dell.com/supplies
For the best service, make sure you have the Dell printer Service Tag available.
Finding InformationUnderstanding the Software
About Your PrinterWireless Networking
Understanding the Operator Panel MenusPeer-to-Peer Networking
Loading Paper and OriginalsMaintenance
PrintingTroubleshooting
Printing From a Memory Card or USB KeySpecifications
CopyingAppendix
ScanningLicensing Notice
Faxing
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Dell Picture Studio , and Dell Ink Management System are trademarks of Dell Inc.; Microsoft and
Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. Windows Server and Windows NT are
registered trademarks of Microsoft Corporation. Windows Vista is either a trademark or a registered trademark of Microsoft Corporation in the United
States and/or other countries. Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license. EMC is a
registered trademark of EMC Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions
as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227- 7013 and in applicable FAR
provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.
If you purchased your Dell computer and printer at the same time, documentation and drivers for your
printer are already installed on your computer. You can use the CD to uninstall/reinstall drivers or
access your documentation. Readme files may be included on your CD to provide last-minute updates
about technical changes to your printer or advanced technical reference material for experienced users
or technicians.
Setting Up Your Printer poster
Safety
information
How to set up
and use my
printer
Warranty
information
Latest drivers
for my printer
Answers to
technical
service and
support
questions
Documentation
for my printer
How to use
Windows
Vista™
Documentation
for my printer
How to use
Windows® XP
Documentation
for my printer
Dell Support Website: support.dell.com
The Dell Support website provides several online tools, including:
Solutions—Troubleshooting hints and tips, articles from technicians, and online courses
Upgrades—Upgrade information for components, such as memory
Customer Care—Contact information, order status, warranty, and repair information
Downloads—Drivers
Reference—Printer documentation and product specifications
Windows Vista Help and Support Center
1. Click
2. Type a word or phrase that best describes your problem, and then click the arrow icon.
3. Click the topic that describes your problem.
4. Follow the instructions shown on the screen.
Windows XP Help and Support Center
1. Click Start® Help and Support.
2. Type a word or phrase that best describes your problem, and then click the arrow icon.
Using the Dell All-In-One CenterUsing the Dell Fax Solutions SoftwareUsing Printing PreferencesUsing Memory Card ManagerDell Ink Management SystemRemoving and Reinstalling Software
The printer software includes:
Dell All-In-One Center– Allows you to perform various scan, copy, fax, and print operations with newly scanned and
previously saved documents and images.
Dell Fax Solutions Software– Allows you to fax electronic or scanned documents.
Printing Preferences– Allows you to adjust printer settings.
Memory Card Manager– Allows you to display, manage, edit, print, and scan photos from your memory card or USB
memory key to your computer.
Dell Ink Management System™– Warns you when your printer is running low on ink.
Access troubleshooting and maintenance information.
Preview images you want to print or copy.
Manage photos (copy them to folders, print them, perform creative copying).
To access the Dell All-In-One Center:
1. In Windows Vista™:
a. Click
®Programs.
b. Click Dell Printers.
c. Click Dell AIO Printer 948.
®
In Windows
XP and Windows 2000:
Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948.
2. Select Dell All-In-One Center.
The Dell All-In-One Center includes four main sections:
In this section:You can:
Preview Now
Select a portion of the preview image to scan or copy.
View an image of what will be printed or copied.
Scan and Fax
Select the program where you want to send the scanned image.
Select the type of image being scanned.
Select a quality setting for your scan.
Select Scan Now to scan your document or photo.
Select Fax Now to scan, and then fax a copy of your document or photo.
Copy
Productivity Tools
NOTE: Click See More Scan Settings to view all settings.
Select the quality and color of your copies.
Select a quality setting for your copies.
Specify the blank paper size.
Specify the size of the original document being copied.
Lighten or darken your copies (this can also be accomplished using the operator panel).
Resize your copies.
Select Copy Now to create copies.
NOTE: Click See More Copy Settings to view all settings.
Fax an image or document.
Access the Dell Fax Setup Utility.
E-mail an image or document.
Repeat an image several times on one page.
Resize an image.
Print an image as a multi-page poster.
Print more than one page on a sheet of paper.
Save an image on your computer.
Save multiple photos.
Scan and save to PDF.
Edit text found in a scanned document (Optical Character Recognition).
Modify an image with a photo editor.
For more information, click Help in the Dell All-In-One Center.
Using the Dell Fax Solutions Software
The Dell Fax Solutions Software allows you to:
Send fax.
Click Send a new fax, and then follow the instructions on the computer screen.
Adjust other fax settings.
Click Adjust speed dial list and other fax settings to customize various fax settings.
View and manage your phonebook.
Click View phonebook to open the Phone book. You can add, edit, or delete contact and group information. You can
also add a contact or group to your speed dial list.
View and customize cover page.
Click View cover pages to open the Cover Pages dialog. You can customize, add logos to, or choose from a variety of
different ready-made cover pages for your fax.
View fax history.
Click View full activity log to see or print a detailed list of all fax activity.
Create a fax report.
Click Print activity report to see a detailed report of all fax activity. Click the Print icon to print your activity report.
To access the Dell Fax Solutions Software:
1. In Windows Vista:
a. Click
b. Click Dell Printers.
c. Click Dell AIO Printer 948.
In Windows XP and 2000:
Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948.
You can change your printer settings in Printing Preferences depending on the type of project you want to create.
To access Printing Preferences when a document is open:
1. Click File® Print.
The Print dialog box opens.
2. Click Preferences, Properties, Options, or Setup (depending on the program or operating system).
The Printing Preferences dialog box opens.
To access Printing Preferences when a document is not open:
1. In Windows Vista:
a. Click
b. Click Hardware and Sound.
c. Click Printers.
In Windows XP, click Start® Settings® Control Panel® Printers and Other Hardware® Printers and Faxes.
In Windows 2000, click Start® Settings® Printers.
®Control Panel.
2. Right-click the Dell 948 icon.
3. Click Printing Preferences.
NOTE: Changes made to the printer settings from the Printers folder become the default settings for most
programs.
The Printing Preferences dialog box has three sections:
Print SetupQuality/Speed — Select Automatic, Draft, Normal, or Photo depending on your desired output quality.
Draft is the fastest option but should not be selected if you have a photo cartridge installed.
Media Type — Allows you to set the paper type manually, or have the printer detect the paper type
automatically.
Paper Size — Select the size of your paper.
Print in black and white — Print your color images in black and white to save the ink in your color cartridge.
NOTE: You cannot select this setting if you have selected Use Color Cartridge for all Black Printing.
Borderless — Select the check box if you want to print borderless photos.
Orientation — Select how the document is arranged on the printed page. You can print using portrait or
landscape orientation.
Envelope — Select the check box if you want to print an envelope. The Paper Size area lists the envelope
sizes available for printing.
Copies — Customize how the printer prints several copies of a single print job: Collated, Normal, or Print
Last Page First.
Advanced2-sided printing — Select this to print on both sides of the paper. Select from Automatic, Manual, or Print
Duplex.
Extend dry time — Select this option if you notice ink is smeared on the bottom of the pages of your duplex
print jobs. This allows the ink on the paper to dry before the duplex unit feeds it back into the printer, and
prints on the other side.
NOTE: You will need to wait a few seconds longer for your duplex jobs to finish if your turn this feature on.
Layout — Select Normal, Banner, Mirror, N-up, Poster, Booklet, or Borderless.
Automatic Image Sharpening — Automatically select the best image-sharpening level based on image content.
Dell Customer Experience Improvement Program — Allows you to access information about, and change your
status in, the Dell Customer Experience Improvement Program.
More Options — Allows you to specify Appearance Mode and Complete-A-Print settings. You can also view
the paper type that the printer detects.
Maintenance Install Ink Cartridges
Clean Ink Cartridges
Align Ink Cartridges
Print a Test Page
Network Support
Memory Card Manager allows you to display, manage, edit, print, and save photos from your memory card or USB memory
key to your computer.
To launch Memory Card Manager:
1. Insert a memory card into the memory card slot or a USB key into the PictBridge port on the front of the printer.
NOTICE: Do not remove the memory card or USB key, or touch the printer near the area of the memory card or
USB key while actively reading, writing, or printing from these devices. Data corruption can occur.
2. In Windows Vista:
a. Click
b. Click Dell Printers.
c. Click Dell AIO Printer 948.
In Windows XP and 2000:
Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948.
3. Select Activate Memory Card Manager.
® Programs.
Dell Ink Management System
Each time you print a job, a printing progress screen appears, which shows the progress of the print job as well as the
amount of ink remaining and the approximate number of pages remaining in the cartridge. The page counter is hidden during
the first 50 pages of cartridge use, until printing habits are learned and a more accurate count can be given. The number of
pages remaining changes as a result of the type of print jobs the printer completes.
When your ink cartridge levels are low, a Low Ink Warning appears on your screen when you try to print. This warning is
displayed every time you print until you install a new ink cartridge. For more information, see Replacing Ink Cartridges
When one or both of your ink cartridges are empty, the Reserve Tank window appears on your screen when you try to print.
If you continue printing, the print job may not print as you expect.
If your black ink cartridge is out of ink, you can choose to print black from the color ink cartridge (Process Black) by selecting
Complete-A-Print before clicking the Continue Printing button. If you select Complete-A-Print and click Continue
Printing, Process Black is used for all black printing until the black cartridge is replaced, or the option is cleared from More
Options, located on the Advanced tab of the Printing Preferences. The Reserve Tank dialog does not display again until
after the low ink cartridge has been replaced. The Complete-A-Print check box is automatically reset when a new or
different cartridge is installed.
If your color ink cartridge is out of ink, you can choose to print color documents in grayscale by selecting Complete-A-Print
before clicking the Continue Printing button. If you select Complete-A-Print, and click Continue Printing, all color
documents will print in black and white until the color cartridge is replaced or the option is cleared from More Options,
located on the Advanced tab of the Printing Preferences. The Reserve Tank dialog does not display again until after the
low ink cartridge has been replaced. The Complete-A-Print check box is automatically reset when a new or different
cartridge is installed.
Removing and Reinstalling Software
If your printer does not function properly, or communication error messages appear when using your printer, you can remove
and reinstall the printer software.
1. In Windows Vista:
a. Click
b. Click Dell Printers.
c. Click Dell AIO Printer 948.
In Windows XP and WIndows 2000:
Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948.
2. Click Uninstall Dell AIO Printer 948.
3. Follow the instructions on the screen.
4. Restart your computer.
5. Insert the Drivers and Utilities CD, and then follow the instructions on the screen.
®Programs.
If the installation screen does not appear:
a. In Windows Vista, click
In Windows XP, click Start® My Computer.
In Windows 2000, double-click My Computer from your desktop.
Understanding the Printer PartsUnderstanding the Operator Panel
You can use your printer to do a variety of things. A few important things to note:
If the printer is connected to a computer, you can use either the printer operator panel or the printer software to
produce quality documents.
You do need to connect your printer to a computer to print, scan, or use the Save Photos to Computer function or
the Office File mode.
You do not need to connect your printer to a computer to make photocopies, send faxes, or print from memory cards
or a PictBridge-enabled camera.
NOTE: The printer (whether it is connected to a computer or not) must be connected to a telephone line before you can
send a fax.
NOTE: If you use a Digital Subscriber Line (DSL) modem for your computer, you must install a DSL filter on the
telephone line attached to your computer. For information about DSL filters, contact your DSL Service Provider.
Understanding the Printer Parts
Number: Part:Description:
1Automatic Document
Feeder (ADF)
2Printer unitUnit you lift to gain access to the ink cartridges.
3Operator panelPanel on the printer that you use to control copying, scanning, faxing, and printing. For
4Paper exit trayTray that holds the paper as it exits the printer.
5PictBridge portThe port you use to connect your PictBridge-enabled digital camera or a USB key to your
Part that feeds original documents into the printer.
more information, see Understanding the Operator Panel
NOTE: Pull the paper exit tray stop straight out to extend it.
.
About Your Printer
printer.
6Memory card slotsSlots into which you insert a memory card containing digital photos.
7Top cover with
integrated ADF exit
tray
8ADF input trayTray that holds original documents. Use it to scan, copy, or fax multiple-page
9Foreign object guardPart that prevents small foreign objects from falling into the paper path.
10Paper supportPart that supports loaded paper.
11Paper guidesGuides that help the paper feed into the printer properly.
Top of printer that holds your document or photo flat while you scan it. You can also pick
up your original document after it has gone through the ADF here.
documents.
Number: Part:Description:
12Supplies Reorder
Label
13Ink cartridge carrierPart that holds two ink cartridges, one color ink and the other black or photo.
14Express Service Code
15Scanner glassSurface on which you place your document or photo face down to copy, scan, or fax it.
To order ink cartridges or paper, visit www.dell.com/supplies
Identify your printer when you use support.dell.com or contact technical support.
Enter the Express Service Code to direct your call when contacting technical
support.
NOTE: The Express Service Code is not available in all countries.
19Back cover Cover that you have to remove to install the Dell Internal Wireless Adapter 1000.
Slot into which you plug the USB cable (sold separately). The other end of the USB cable plugs into
your computer.
Slot on your printer into which you plug additional devices, such as a data/fax modem, telephone, or
answering machine. Remove the blue plug before use.
NOTE: If the phone communication is serial in your country (such as Germany, Sweden, Denmark,
Austria, Belgium, Italy, France, and Switzerland), you must remove the blue plug from the PHONE
jack connector (
work correctly. You will not be able to use this port for additional devices in these countries.
Slot into which you plug an active telephone line to send and receive faxes.
NOTE: Do not connect additional devices to the FAX connector (
connect a DSL (digital subscriber line) or ISDN (integrated services digital network) to the printer
without using a digital line filter.
— upper connector), and then insert the supplied yellow terminator for faxing to
Minimum Requirements for SetupWireless Network SettingsWireless EncryptionInstalling and Setting Up the Dell Wireless Adapter 1000Configuring the Adapter Using the Wireless Setup Utility
NOTE: The Dell™ Internal Wireless Adapter 1000 may not be available in all regions. Check with your local Dell Sales
Representative to determine availability.
Minimum Requirements for Setup
The Dell Internal Wireless Adapter 1000
The Dell All-In-One Printer
An existing wireless network
The Drivers and Utilities CD that shipped with your printer
A computer running one of the following operating systems:
Windows Vista™
Microsoft® Windows® XP
Microsoft Windows 2000
Wireless Network Settings
Some wireless network settings may be needed to configure the adapter that has been installed in the printer. Here are some
of the settings that you may need:
Network Name, also known as SSID (Service Set ID)
BSS (Basic Service Set) Type (the type of wireless network you use—Ad-Hoc or Infrastructure)
6. Select I Agree with the terms of this license agreement, and then click Next.
7. Read the Firewall Exception information, and then click Next.
8. Connect the USB cable between the port on the back of the printer and the port on the back of the computer.
9. On the Configure Your Wireless Printer Adapter dialog box, select Create or modify the printer's wirelesssettings, and then click Next.
Follow the instructions on your screen. For more information about configuring your adapter to work on the network,
see Configuring the Adapter Using the Wireless Setup Utility
NOTE: The network name (SSID) and the security settings for the wireless network you want to connect to may
be needed to complete this setup wizard. For more information, see the wireless network administrator or your
network documentation.
.
Connecting the Printer to Another Computer
NOTE: To perform the following steps, the printer must already be connected to a computer or router through the
wireless network.
1. Make sure your computer is on, and then insert the Drivers and Utilities CD.
2. Select Using a wireless network, and then click Next.
3. Select I Agree with the terms of this license agreement, and then click Next.
4. Read the Firewall Exceptions information, and then click Next.
5. On the Configure Your Wireless Printer Adapter dialog box, select Keep the current wireless settings of theprinter, and then click Next.
6. Choose a port or manually enter an IP address, and then follow the instructions on your screen.
Configuring the Adapter Using the Wireless Setup Utility
Configuration Overview
Configuring the adapter using the Wireless Setup Utility involves connecting the printer in which the adapter has been
installed to a computer by USB cable, and launching the Drivers and Utilities CD.
If you need to adjust the wireless adapter settings after installation, the CD is not required. Launch the Wireless Setup Utility.
1. Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948.
2. Click Wireless Setup Utility.
The Wireless Setup Utility steps you through the configuration process. The wizard can automatically detect wireless network
settings or allow you to manually enter the network configuration settings.
Before configuring the adapter, make sure your printer has been set up correctly:
The adapter has been installed correctly in the printer.
The ink cartridges are installed correctly.
Paper has been loaded into the printer.
The USB cable is attached to the printer and the computer.
The printer is turned on and ready to be installed.
Using an Available Wireless Network Configuration
1. From the Wireless Networks Found In Your Area screen, select the appropriate Network Name (SSID) from the
list, and then click Next.
2. On the Apply and Verify Wireless Settings screen, check each network attribute to make sure the settings are
correct, and then click Next to apply the settings.
NOTE: Clicking Next prompts the setup utility to verify wireless communication with the printer. The verification
process can take up to 120 seconds.
3. Verify that the adapter can communicate over the network. For more information, see Verifying Network
Communication.
Entering a Different Wireless Network Configuration
1. From the Wireless Networks Found In Your Area screen, select I want to enter a different configuration, and
then click Next.
2. If the Network Name (SSID) you want to use is available, select it from the list, and then click Next.
If the Network Name (SSID) is not available
a. Select I want to enter a different network name, and then click Next.
b. Enter the Network Name (SSID).
c. Select the appropriate Channel from the drop-down list. (Auto is the default.)
For Infrastructure Mode, select Access an existing network through a wireless router
(Infrastructure Mode) - Typical, and then click Next.
For additional setup instructions, see Manually Configuring the Adapter in Infrastructure Mode
For Ad-Hoc Mode, select Access other computers directly without using a wireless router (Ad-Hoc
Mode), and then click Next.
For additional setup instructions, see Manually Configuring the Adapter in Ad-Hoc Mode
3. Select the appropriate security method, and then click Next. If no security was detected, go to step 5
4. Enter the appropriate security key(s) for the network, and then click Next.
5. On the Apply and Verify Wireless Settings screen, check each network attribute to make sure the settings are
correct, and then click Next to apply the settings.
NOTE: Clicking Next prompts the setup utility to verify wireless communication with the printer. The verification
process can take up to 120 seconds.
6. Verify that the adapter can communicate over the network. For more information, see Verifying Network
Communication.
.
.
Manually Configuring the Adapter in Infrastructure Mode
.
To set up the adapter in Infrastructure Mode, the setup steps vary based on the security settings you select.
If you don't want any security
1. From the Wireless Security Settings screen, select No Security, and then click Next.
2. On the Apply and Verify Wireless Settings screen, check each network attribute to make sure the settings
are correct, and then click Next to apply the settings.
3. Verify that the adapter can communicate over the network. For more information, see Verifying Network
Communication.
If you want to use Wired Equivalent Privacy (WEP) security
1. From the Wireless Security Settings screen, select Wired Equivalent Privacy (WEP), and then click Next.
The WEP Security Information screen opens.
2. Enter the appropriate Network Key, and then click Next.
3. On the Apply and Verify Wireless Settings screen, check each network attribute to make sure the settings
are correct, and then click Next to apply the settings.
4. Verify that the adapter can communicate over the network. For more information, see Verifying Network
Communication.
If you want to use Wi-Fi Protected Access (WPA) security
1. From the Wireless Security Settings screen, select Wi-Fi Protected Access (WPA) and then click Next.
2. Enter the appropriate WPA Network Key, and then click Next.
3. On the Apply and Verify Wireless Settings screen, check each network attribute to make sure the settings
4. Verify that the adapter can communicate over the network. For more information, see Verifying Network
If you only want to connect to access points that support WPA2 security
1. From the Wireless Security Settings screen, select Wi-Fi Protected Access (WPA), and then click
2. Select the Use WPA2 authentication only check box, and then click OK.
3. Click Next.
4. Enter the appropriate WPA Network Key, and then click Next.
are correct, and then click Next to apply the settings.
Communication.
Advanced WPA Settings.
The Advanced WPA Options dialog box opens.
You are returned to the Wireless Security Settings screen.
5. On the Apply and Verify Wireless Settings screen, check each network attribute to make sure the settings
are correct, and then click Next to apply the settings.
6. Verify that the adapter can communicate over the network. For more information, see Verifying Network
Communication.
Manually Configuring the Adapter in Ad-Hoc Mode
To set up the adapter in Ad-Hoc Mode, the setup steps vary based on the security settings you select. The security options
are more limited in Ad-Hoc Mode than they are in Infrastructure Mode.
If you don't want any security
1. From the Wireless Security Settings screen, select No Security, and then click Next.
2. On the Apply and Verify Wireless Settings screen, check each network attribute to make sure the settings
are correct, and then click Next to apply the settings.
3. Verify that the adapter can communicate over the network. For more information, see Verifying Network
Communication.
If you want to use Wired Equivalent Privacy (WEP) security
1. From the Wireless Security Settings screen, select Wired Equivalent Privacy (WEP), and then click Next.
2. Enter the appropriate Network Key.
3. If you have additional network keys, select the My network requires more than one network key check box,
and then enter the additional network keys.
4. Click Next.
5. On the Apply and Verify Wireless Settings screen, check each network attribute to make sure the settings
are correct, and then click Next to apply the settings.
6. Verify that the adapter can communicate over the network. For more information, see Verifying Network
You should verify that your adapter can communicate over the network before completing installation of the printer software.
If the adapter was successfully configured and is available on the network, remove the USB cable, and click Next to
continue with printer software installation.
If the adapter was not able to join the wireless network, try one of the following suggestions:
Click View Settings to verify the settings are correct.
Select I want to change the settings I entered, and then click Next.
Follow the instructions on your screen to update the wireless settings.
Select I have moved my wireless printer closer to the wireless router. I would like to try connectingagain, and then click Next.