Dell 922 User Manual 2

Dell™ Photo All-In-One Printer 922

Owner’s Manual

Look Inside For:

• Ordering Supplies

• Getting Started

• Using Your Printer

• Understanding the Software

• Maintenance and Troubleshooting

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Ordering Ink Cartridges and Supplies

Your Dell™ Photo All-In-One Printer 922 includes software installed to detect the ink levels in the printer. During a print job, a screen appears on your computer to warn you of low ink levels. You can order ink online at www.dell.com/supplies or by phone.

US 877-INK-2-YOU Italy 800602705 Australia 1300 303 290 Japan 044-556-3551 Austria 08 20 - 24 05 30 35 Luxembourg 02.713 1590 Belgium 02.713 1590 Mexico 001 866 851 1754 Canada 1-877-501-4803 Netherlands 020 - 674 4881 Chile 1230-020-3947

800-202874

Colombia 01800-9-155676 PRC 800-858-0888 Denmark 3287 5215 Puerto Rico 866 851 1760 Finland 09 2533 1411 Spain 902120385 France 825387247 Sweden 08 587 705 81 Germany 0800 2873355 Switzerland 0848 801 888 Ireland 1850 707 407 UK 0870 907 4574

Your printer has been designed to print using the following ink cartridges.

Norway 231622 64 Portugal 21 4220710

Item: Part number:

Black ink cartridge M4640 Color ink cartridge M4646 Photo ink cartridge J4844 Standard yield black ink cartridge J5566 Standard yield color ink cartridge J5567

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your printer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal

injury, or death.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, and Latitude are

trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and

names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.

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Contents

1 Getting Started

Understanding the Printer Parts . . . . . . . . . . . . . . . . . . 12

Accessing Your

User’s Guide

Setting Up Your Printer

Using the Operator Panel

Operator Panel Menus

Understanding the Automatic Paper Type Sensor

Loading Paper

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Print Media Guidelines for the Paper Support Placing Your Document on the Scanner Glass

2 Using Your Printer

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Printing a Document Printing Photos Printing Borderless Photos Printing Other Projects

Copying

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Copying Documents Using the Operator Panel Copying Documents Using Your Computer Copying Photos Using Your Computer Copying Photos Without a Computer Changing Copy Settings

. . . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . . . . . . . . . . . . 15

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Contents 5

Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Scanning Photos

. . . . . . . . . . . . . . . . . . . . . . . . 30

Scanning Multiple Pages or Images Editing Scanned Text Using Optical Character Recognition (OCR) Saving an Image on Your Computer E-mailing a Scanned Image or Document Enlarging or Reducing Images or Documents

Fax ing

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Sending a Fax

. . . . . . . . . . . . . . . . . . . . . . . . . 34

Installing Microsoft Fax in Windows XP Configuring Microsoft Fax

. . . . . . . . . . . . . . . . . . . 35

Changing the Fax Configuration

3 Understanding the Software

Understanding the Printer Software . . . . . . . . . . . . . . . 38

Using the Dell Printer Solution Center Using the Dell All-In-One Center Using Print Properties Using Dell Picture Studio v2.0

. . . . . . . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . 31

. . . . . . . . . . . . . . 32

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. . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . 41

4 Ink Cartridge Maintenance

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . 44

Aligning Ink Cartridges

Cleaning the Ink Cartridge Nozzles

5 Troubleshooting

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Setup Problems General Problems

6 Contents

. . . . . . . . . . . . . . . . . . . . . . 47

. . . . . . . . . . . . . . . . 48

. . . . . . . . . . . . . . . . . . . . . . . . 52

. . . . . . . . . . . . . . . . . . . . . . . 55

Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . 57

Improving Print Quality

6 Contacting Dell

Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . 62

Automated Order-Status Service

Contacting Dell

7 Appendix

Limited Warranties and Return Policy . . . . . . . . . . . . . . . 82

Limited Warranty for Dell-Branded Hardware Products (U.S. Only) "Total Satisfaction" Return Policy (U.S. Only) Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) "Total Satisfaction" Return Policy (Canada Only) Dell Software and Peripherals (Canada Only) 1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)

. . . . . . . . . . . . . . . . . . . . . . 58

. . . . . . . . . . . . . . . . . . 62

. . . . . . . . . . . . . . . . . . . . . . . . . . . 63

. . . . . . . . . . . . . . . . . . . . . . . . . . . 82

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. . . . . . . . . 92

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Dell Inc. Ink and Toner Cartridges Limited Warranties

. . . . . . 97

Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only)

. . . . . . . . . . . . . . . . . . . . . . . . . . 97

Ink and Toner Cartridges Limited Warranty (Latin America

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Only)

Dell Software License Agreement

Regulatory Notices

. . . . . . . . . . . . . . . . . . . . . . . . 102

NOM Information (Mexico Only)

. . . . . . . . . . . . . . . . . 99

. . . . . . . . . . . . . . . 102

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Contents 7

8 Contents

CAUTION: SAFETY INSTRUCTIONS

Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage.

• Use only the power cable provided with this product or the manufacturer’s authorized replacement power cable.

• Connect the power cable to an electrical outlet that is near the product and easily accessible.

• Refer service or repairs, other than those described in the user documentation, to a professional service person.

CAUTION: Do not use the fax feature during a lightning storm. Do not set up this

product or make any electrical or cabling connections, such as the power cable or telephone, during a lightning storm.

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SECTION 1

Getting Started

Understanding the Printer Parts Accessing Your User’s Guide Setting Up Your Printer Using the Operator Panel Understanding the Automatic Paper Type Sensor Loading Paper

Understanding the Printer Parts

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Number: Part: Description:

1 Paper support Part that supports loaded paper. 2 Paper guide Guide that helps the paper feed into the printer

12 Getting Started

properly.

Number: Part: Description:

3 Top cover Top of printer that holds your document or photo flat

while you scan it.

4 Paper exit tray Tray that holds the paper as it exits the printer.

NOTE: Pull the paper exit tray straight out to extend it.

5 Printer unit Unit you lift to gain access to the ink cartridges. 6 Scanner support Part under printer unit that keeps the printer open

while you change ink cartridges.

NOTE: To close the printer for normal operation, lift the printer unit, press the scanner support to the right, and then lower the printer unit until it rests on the main body of the printer.

7 Ink cartridge carrier Carrier that holds two ink cartridges, one color and

the other black or photo (sold separately). For more information on your cartridges, see "Replacing Ink Cartridges" on page 44.

8 USB connector Slot into which you plug the USB cable (sold

separately). The other end of the USB cable plugs into your computer.

9 Power connector Slot into which you plug the power cable.

NOTE: Insert the power cable into the printer before connecting the power cable into the wall outlet.

10 Operator panel Panel on the printer you use to control copying, faxing,

and printing. For more information, see "Using the Operator Panel" on page 15.

11 Scanner glass Surface on which you place your document or photo

face down to copy, fax, or scan it.

Getting Started 13

Accessing Your

Click Start→Programs or All Programs →Dell Printers→ Dell Photo AIO Printer 922→View Dell User’s Guide.

NOTE: You cannot access your User’s Guide until you have installed the drivers for your printer.

User’s Guide

Setting Up Your Printer

NOTE: The Dell Photo AIO Printer 922 supports Microsoft® Windows® 2000 and Windows

XP.

Follow the instructions on your printer Setup Diagram to install the hardware and software. If you encounter problems during setup, see "Troubleshooting" on page 51.

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You can use the Dell Photo All-In-One Printer 922 to do a variety of things. A few important things to note:

• If your printer is connected to a computer, you can use either the printer operator panel or the printer software to create your projects.

•You do need to connect your printer to a computer to scan, print, and fax.

•You do not need to connect your printer to a computer to copy.

14 Getting Started

Using the Operator Panel

The operator panel buttons allow you to scan, copy, and customize documents. The printer is on when the Power button illuminates.

Use the: To:

1 Display • View the number of copies selected.

• View settings for Quality, Dark, and Resize. For more information, see "Operator Panel Menus" on page 16.

2 Menu button • Scroll through the available menus. Each time you

press this button, the next item on the display appears.

• Select a choice that appears on the display.

• Feed newly loaded paper.

3 Color Copy button Make a color copy. 4 Scan button Start the scanning process and open the Dell

All-In-One Center (if your printer is connected to a computer).

NOTE: If using your printer without a computer, this button does not function.

Getting Started 15

Use the: To:

5 Power button Turn your printer on or off. 6 Cancel button • Cancel a scan, print, or copy job in progress.

• Cancel a copy job (using only the printer) and eject a page.

• Exit a menu and return to the default settings.

7 Black Copy button Make a black and white copy. 8 Down arrow button • Decrease a number on the display.

• Scroll through a list on the display.

9 Up arrow button • Increase a number on the display.

• Scroll through a list on the display.

Operator Panel Menus

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When you press the Menu button, the following menus appear.

From this menu: You can:

Copies • Press the down arrow button to decrease the

number of copies.

• Press the up arrow button to increase the number of copies.

Quality Press the down arrow button or the up arrow button to

select one of these quality settings.

• Draft (Do not select Draft if a photo cartridge is installed.)

• Normal

• Photo

Dark (Lighter/Darker) Make a document lighter or darker.

• Press the down arrow button to make a document lighter (in 25% increments).

• Press the up arrow button to make a document darker (in 25% increments).

Resize Change the size of the image or document.

• Press the down arrow button to decrease the size of the image or document.

• Press the up arrow button to increase the size of the image or document.

16 Getting Started

Understanding the Automatic Paper Type Sensor

Your printer has an automatic paper type sensor that detects the following paper types:

•Plain

• Transparency

• Glossy/photo

•Coated

If you load one of these paper types, the printer detects the paper type and automatically adjusts the Quality/Speed settings.

Paper type Quality/Speed settings

Black and Color Cartridges Installed

Plain Normal Photo Trans parenc y Normal Photo Glossy/photo Photo Photo Coated Normal Photo

NOTE: Your printer cannot detect the paper size.

Photo and Color Cartridges Installed

To ch oo se paper si ze :

1 With your document open, click File→Print. 2 In the Print dialog box, click Preferences or Properties (depending on your program or

operating system). The Print Properties screen appears.

3 On the Paper Setup tab, select the paper size. 4 Click OK.

Unless you turn off the automatic paper type sensor, it always remains on. To turn off the automatic paper type sensor for a specific print job:

1 With your document open, click File→Print. 2 In the Print dialog box, click Preferences or Properties (depending on your program or

operating system).

Getting Started 17

The Printing Preferences screen appears.

3 Click the Quality/Copies tab. 4 Click the Use my choice button. 5 Select the paper type in the drop-down menu. 6 Click OK.

To turn off the automatic paper type sensor for all print jobs:

1 In Windows XP, click Start→Control Panel→Printers and Other Hardware→Printers

and Faxes. In Windows 2000, click Start→ Settings→ Printers.

2 Right-click the Printer icon. 3 Click Printing Preferences.

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4 Click the Quality/Copies tab, and then click Paper Type Sensor Options. 5 Click the Use my choice button. 6 Select the paper type in the drop-down menu. 7 Click OK.

Loading Paper

1 Place the paper against the guide on the right side of the paper support. 2 Squeeze and slide the left paper guide to the left edge of the paper.

NOTE: Do not force paper into the printer. The paper should be flat against the paper support

surface and the right edge should be flush against the right paper guide.

18 Getting Started

Print Media Guidelines for the Paper Support

Load up to: Make sure:

100 sheets of plain paper

20 sheets of banner paper

• The paper is loaded vertically against the right side of the paper support.

• The paper guide rests against the left edge of the paper.

NOTE: Load letterhead paper with the top of the letterhead entering the printer first and facing up.

•You select Draft (select Photo if a photo cartridge is installed), Normal, or Photo print quality.

• You remove any paper from the paper support before inserting banner paper.

• You place a stack of banner paper on or behind the printer, with only the number of sheets required.

NOTE: You must select A4 Banner or Letter Banner paper size in Print Properties. Failure to do so will cause a paper jam. See "Paper Problems" on

page 55.

• You load the leading edge of the banner paper into the printer against the right side of the paper support.

• You squeeze and slide the paper guide to the left edge of the banner paper.

• You use banner paper designed for inkjet printers.

Getting Started 19

Load up to: Make sure:

10 envelopes • The print side of the envelopes faces up.

• The envelopes are loaded vertically against the right side of the paper support.

• The stamp location is in the upper left corner.

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• The paper guide rests against the left edge of the envelopes.

• You print the envelopes with Landscape orientation.

• You select the correct envelope size. Select the next biggest size if the exact envelope size is not listed, and set the left and right margins so that your envelope text will be correctly positioned.

NOTE: You can load a single envelope into the paper support without removing plain paper.

25 greeting cards, index cards, postcards, or photo cards

25 sheets of photo or glossy paper

• The print side of the cards faces up.

• The cards are loaded vertically against the right side of the paper support.

• The paper guide rests against the left edge of the cards.

•You select Normal or Photo print quality.

• The glossy or coated side of the paper faces up.

• The paper guide rests against the left edge of the paper.

•You select Normal or Photo print quality.

• The paper is loaded vertically against the right side of the paper support.

1 iron-on transfer

• You follow the loading instructions on the packaging.

• The blank side of the transfer faces up.

• The paper guide rests against the left edge of the transfer.

•You select Normal or Photo print quality.

20 Getting Started

Load up to: Make sure:

20 transparencies

• The rough side of the transparencies faces up.

• The paper guide rests against the left edge of the transparencies.

NOTE: You can load a single transparency into the paper support without removing plain paper.

•You select Normal or Photo print quality.

• The transparencies are loaded vertically against the right side of the paper support.

Placing Your Document on the Scanner Glass

1 Open the top cover.

2 Place the item you want to copy face down on the scanner glass in the lower right

corner.

Getting Started 21

NOTE: Make sure the upper left corner of the front of the item aligns with the arrow on the

printer.

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Close the top cover.

22 Getting Started

SECTION 2

Using Your Printer

Printing Copying Scanning Faxing

Printing

Printing a Document

1 Turn on your computer and printer, and make sure they are connected. 2 Load paper with the print side facing up. For more information, see "Loading Paper"

on page 18.

3 With your document open, click File→Print. 4 Customize your print settings:

a Click Preferences, Properties, Options, or Setup (depending on the program or

operating system).

The Print Properties dialog box appears.

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b On the Quality/Copies tab, select Quality/Speed, the paper type, the number of

copies, and black and white or color printing.

c On the Paper Setup tab, select the paper size and orientation.

d On the Print Layout tab, select the layout and duplexing settings.

e To see details about a setting, right-click the setting on the screen, and then select

What’s This?.

f After making the changes in Print Properties, click OK at the bottom of the

screen to return to the Print dialog box.

5 Click OK or Print (depending on the program or operating system).

Printing Photos

1 Load the photo paper with the print (glossy) side facing up. For more information, see

"Print Media Guidelines for the Paper Support" on page 19.

2 Make sure you have a color cartridge and a photo cartridge (sold separately) installed.

For more information, see "Replacing Ink Cartridges" on page 44.

3 With your document open, click File→Print. 4 To customize your print settings, click Preferences, Properties, Options, or Setup

(depending on the program or operating system). The Print Properties dialog box appears.

5 On the Quality/Copies tab, select Photo and the paper type.

24 Using Your Printer

6 On the Paper Setup tab, select the paper size and orientation.

NOTE: Photo/glossy or coated paper is recommended for printing photos.

On the Print Layout tab, select the photo layout.

7 8 When finished customizing your photo, click OK. 9 Click OK or Print (depending on the program or operating system).

10 To prevent your photos from sticking together or smudging, remove each photo after

it exits the printer.

NOTE: Before placing your prints in a nonadhesive photo album or frame, allow sufficient time

for the prints to dry thoroughly (12 to 24 hours, depending on the ambient conditions). This maximizes the life of your prints.

Printing Borderless Photos

1 For best results, load photo/glossy paper and make sure the print side is facing up. For

more information, see "Print Media Guidelines for the Paper Support" on page 19.

2 Make sure you have a color cartridge and a photo cartridge installed. 3 With your document open, click File→Print. 4 To customize your print settings, click Preferences, Properties, Options, or Setup

(depending on the program or operating system). The Print Properties dialog box appears.

5 On the Print Layout tab, click Borderless. 6 When finished customizing your photo, click OK.

Using Your Printer 25

7 Click OK or Print (depending on the program or operating system).

Printing Other Projects

The I Want To menu provides wizards for creating projects. You may want to print a photo, print on an envelope, print a banner, make a poster, create a booklet, or print a greeting card.

1 With your document open, click File→Print. 2 To customize print settings, click Preferences, Properties, Options, or Setup

(depending on the program or operating system). The Print Properties dialog box appears along with the I Want To menu.

3 Select one of the available projects or click See more printing ideas. 4 Follow the instructions on the screen to complete your project.

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Copying

To make copies, you can use the printer operator panel or your computer. For easy one-touch color or black and white copies, press Color Copy or Black Copy on the operator panel.

Copying Documents Using the Operator Panel

1 Tur n o n yo ur p rin te r. 2 Load the paper. For more information, see "Loading Paper" on page 18. 3 Open the top cover. 4 Place the item you want to copy face down on the scanner glass. Make sure the upper

left corner of the front of the item aligns with the arrow on the printer. For more information, see "Placing Your Document on the Scanner Glass" on page 21.

5 Close the top cover. 6 If you want to make more than one copy, press the up arrow on the operator panel to

select the number of copies (1-99).

7 Change any copy settings. For more information, see "Operator Panel Menus" on

page 16.

NOTE: If you are using the Dell software on a computer instead of the operator panel buttons,

see "Changing Copy Settings" on page 28.

26 Using Your Printer

8 On the operator panel, press the Color Copy button to create a color copy or press the

Black Copy button to create a black and white copy.

Copying appears on the display.

Copying Documents Using Your Computer

1 Turn on your computer and printer, and make sure they are connected. 2 Load the paper. For more information, see "Loading Paper" on page 18. 3 Open the top cover. 4 Place your document on the scanner glass. Make sure the upper left corner of the front

of the item aligns with the arrow on the printer. For more information, see "Placing Your Document on the Scanner Glass" on page 21.

5 Close the top cover. 6 Click Start→Programs or All Programs → Dell Printers→ Dell Photo AIO Printer

922→Dell All-In-One Center. The Dell All-In-One Center appears.

7 Select a copy quantity (1-99) and color. 8 Click See More Copy Settings to:

– Choose a copy quality. – Select the blank paper size. – Select the original document size. – Lighten or darken your document.

Copying Photos Using Your Computer

1 Turn on your computer and printer, and make sure they are connected. 2 Load photo paper with the print side facing up. For more information, see "Print

Media Guidelines for the Paper Support" on page 19.

3 Place your document face down on the scanner glass. Make sure the upper left corner

of the front of the item aligns with the arrow on the printer. For more information, see "Placing Your Document on the Scanner Glass" on page 21.

4 Click Start→Programs or All Programs → Dell Printers→ Dell Photo AIO Printer

922→Dell All-In-One Center. The Dell All-In-One Center appears.

Using Your Printer 27

5 Click Preview Now. 6 Adjust the dotted lines to fit around the portion of the image you want to print. 7 In the Copy section, select Photo. 8 Select a copy quantity and color. 9 To customize your photo, click See More Copy Settings.

10 When you finish customizing your settings, click Copy Now.

Copying Photos Without a Computer

1 Load photo paper. For more information, see "Print Media Guidelines for the Paper

Support" on page 19.

2 Open the top cover.

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3 Place the photo on the glass. 4 Close the top cover. 5 Select the copy quality. For more information, see "Operator Panel Menus" on page 16. 6 Press the Color Copy button.

Changing Copy Settings

1 Click Start→Programs or All Programs→Dell Printers→ Dell Photo AIO Printer

922→Dell All-In-One Center. The Dell All-In-One Center appears.

2 Select a copy quantity and color. 3 Click See More Copy Settings to:

– Choose a copy quality. – Select the blank paper size. – Select the original document size. – Lighten or darken your document. – Reduce or enlarge your document.

4 Click the Advanced button to change options such as paper size and quality.

28 Using Your Printer

5 To make any changes, click the following tabs.

Click this tab: To:

Print • Select the paper size and type.

• Select borderless printing options.

• Select the print quality.

Scan • Select the color depth and scan resolution.

• Auto-crop the scanned image.

Image Enhancements • Sharpen your blurry images.

• Adjust the brightness of your image.

• Adjust the color correction curve (gamma) of your image.

Image Patterns • Smooth the conversion of a gray image to a black

and white dot pattern (dither).

• Remove image patterns from magazines or newspapers (descreen).

– Select whether to process with Best quality or

Best speed.

• Reduce the background noise on your color document.

6 When you finish customizing your copy settings, click OK, and then click Copy Now.

Using Your Printer 29

Scanning

1 Turn on your computer and printer, and make sure they are connected. 2 Place the document face down on the scanner glass and make sure the upper left

corner of the front of the document aligns with the arrow on the printer. For more information, see "Placing Your Document on the Scanner Glass" on page 21.

3 Press Scan on the operator panel.

The Dell All-In-One Center appears.

4 In the Send scanned image to: drop-down menu, select a program as your scan

destination.

5 Customize your scan settings. 6 Click Scan Now to complete your scan.

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Scanning Photos

1 Turn on your computer and printer, and make sure they are connected. 2 Place the photo face down on the scanner glass and make sure the upper left corner of

the front of the photo aligns with the arrow on the printer. For more information, see "Placing Your Document on the Scanner Glass" on page 21.

3 Press Scan on the operator panel.

The Dell All-In-One Center appears.

4 Click Preview Now.

5 Adjust the dotted lines to fit around the portion of the photo you want to scan.

6 In the Send scanned image to: drop-down menu, select the photo program you want

to use.

NOTE: If the program you want to use is not listed, select Search for more... in the drop-down

menu. On the next screen, click Add to locate and add your program to the list.

Change any settings.

7 8 When you finish customizing your image, click Scan Now.

When your document has finished processing, the selected program opens.

30 Using Your Printer

+ 78 hidden pages